text stringlengths 0 279 | category stringclasses 77
values | __index_level_0__ int64 0 9.98k |
|---|---|---|
I'm supposed to have a refund but it isn't there | Refund_not_showing_up | 5,740 |
As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller. | Refund_not_showing_up | 5,805 |
My refund is not here yet | Refund_not_showing_up | 5,819 |
why cant you just refund me instead of a merchant | Refund_not_showing_up | 5,681 |
I've been waiting for a refund to show up and I don't see it on my statement yet. | Refund_not_showing_up | 5,718 |
My card needs to be activated. | activate_my_card | 9,186 |
Would you be so kind as to activate my card? Thanks | activate_my_card | 9,219 |
I need my card to be activated right now. | activate_my_card | 9,274 |
Hi, would you please activate my card? | activate_my_card | 9,224 |
Would it be possible to activate my card? | activate_my_card | 9,289 |
How old can one use your service? | age_limit | 1,642 |
How old does my daughter have to be to open an account? | age_limit | 1,567 |
Can my teenager have an account? | age_limit | 1,632 |
Whats the minimum age to have an account | age_limit | 1,559 |
google pay top up did not work | apple_pay_or_google_pay | 9,652 |
My google top-up pay is not going through | apple_pay_or_google_pay | 9,694 |
How do I top up using my Apple Watch? | apple_pay_or_google_pay | 9,687 |
How do you Top Up on the apple watch? | apple_pay_or_google_pay | 9,668 |
What locations can I get money from? | atm_support | 4,547 |
What locations allow me to withdraw money? | atm_support | 4,558 |
The card can be used at which ATMs? | atm_support | 4,598 |
Is there an automatic top up feature? | automatic_top_up | 1,126 |
Do I have to manually top up once I'm too low? | automatic_top_up | 1,169 |
Do you have an auto-top function and how do I use it if so? | automatic_top_up | 1,244 |
I am inquiring about your auto top up feature. | automatic_top_up | 1,142 |
My money hasn't been transferred yet. | balance_not_updated_after_bank_transfer | 8,667 |
How long does it take for money to transfer as my balance hasn't been updated | balance_not_updated_after_bank_transfer | 8,758 |
I am still waiting on my bank transfer | balance_not_updated_after_bank_transfer | 8,676 |
What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived. | balance_not_updated_after_bank_transfer | 8,668 |
I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright. | balance_not_updated_after_bank_transfer | 8,738 |
Why hasn't my money transfer showed up yet? | balance_not_updated_after_bank_transfer | 8,713 |
I put money in my account a week ago but its still not there, what is happening? | balance_not_updated_after_cheque_or_cash_deposit | 3,384 |
I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it? | balance_not_updated_after_cheque_or_cash_deposit | 3,308 |
Dude I put money in the ATM last week but it ain't there! I need the money now figure this out! | balance_not_updated_after_cheque_or_cash_deposit | 3,362 |
After my checque or cash deposit, my balance didn't update. | balance_not_updated_after_cheque_or_cash_deposit | 3,477 |
I deposited cash this morning, but it is not yet available. | balance_not_updated_after_cheque_or_cash_deposit | 3,438 |
Where is my cash deposit in my balance? | balance_not_updated_after_cheque_or_cash_deposit | 3,361 |
For some reason, I'm unable to transfer funds. | beneficiary_not_allowed | 7,031 |
Why can't I transfer money to a beneficiary | beneficiary_not_allowed | 7,059 |
I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem | beneficiary_not_allowed | 7,042 |
Why can I not do a transfer to a beneficiary? | beneficiary_not_allowed | 7,117 |
Why can I not do a transfer | beneficiary_not_allowed | 7,029 |
I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please. | cancel_transfer | 2,084 |
Please help me cancel a transaction. | cancel_transfer | 2,121 |
My transaction is on the wrong account. | cancel_transfer | 2,189 |
How do I cancel a recent transfer? | cancel_transfer | 2,196 |
Is there a way to revert a transaction? | cancel_transfer | 2,140 |
When will I get a new card when I order it, and how much will it cost. | card_about_to_expire | 9,555 |
After my card expires what should I do? | card_about_to_expire | 9,539 |
My card is about to expire. Do I have to go to a branch to order a new card? | card_about_to_expire | 9,622 |
My card is about to expire. How do I order another? | card_about_to_expire | 9,566 |
Which establishments will accept my card? | card_acceptance | 3,122 |
Are there any places that won't take my card? | card_acceptance | 3,131 |
How do I track the card you sent me? | card_arrival | 26 |
I was expecting my new card by now. | card_arrival | 135 |
Can I track the card you sent to me? | card_arrival | 63 |
What is the expected delivery date of my card? | card_arrival | 105 |
where is my new card? | card_arrival | 24 |
How long will this take to get to me? | card_delivery_estimate | 1,032 |
Can cards be dispatched on a specific date? | card_delivery_estimate | 1,054 |
Can I have it delivered on a specific date? | card_delivery_estimate | 1,016 |
I haven't received my card yet, how long does it normally take? | card_delivery_estimate | 1,072 |
I found my card. How can I put it into my app? | card_linking | 161 |
Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket. | card_linking | 243 |
How do I link the new card? | card_linking | 273 |
How do I link my card in the app. | card_linking | 262 |
The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning? | card_linking | 180 |
My card was declined at a restaurant today and I don't know what the problem is. | card_not_working | 1,271 |
I am unable to use my card. | card_not_working | 1,293 |
How come my card doesn't work anymore? | card_not_working | 1,255 |
WHAT IS THE MAIN REASON OF THIS PROBLEM | card_not_working | 1,311 |
Why am I charged a fee when using my debit or credit card? | card_payment_fee_charged | 2,618 |
Please tell me why I was charged additionally when I used the card. | card_payment_fee_charged | 2,556 |
Why was an extra charge added when I used my card? | card_payment_fee_charged | 2,670 |
I noticed that i got charged extra for using the card. | card_payment_fee_charged | 2,574 |
Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added? | card_payment_fee_charged | 2,633 |
Explain the extra fee on my card when paying. | card_payment_fee_charged | 2,594 |
There are a few payments in the app that I didn't make! Does someone else have my card? What should I do? | card_payment_not_recognised | 3,633 |
I have a payment I didnt make on my account | card_payment_not_recognised | 3,538 |
There is a weird payment in my statement. | card_payment_not_recognised | 3,605 |
I don't recognize this payment at all! Help! | card_payment_not_recognised | 3,542 |
i disagree with a charge | card_payment_not_recognised | 3,582 |
There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card? | card_payment_not_recognised | 3,533 |
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly? | card_payment_wrong_exchange_rate | 554 |
Your exchange rate was off. I was charged extra on my payment that I made last Saturday. | card_payment_wrong_exchange_rate | 460 |
Your foreign exchange rate is wrong. | card_payment_wrong_exchange_rate | 527 |
I noticed the currency exchange rate was incorrect after paying for something in a foreign country. | card_payment_wrong_exchange_rate | 464 |
The wrong exchange rate was used when I purchased an item. | card_payment_wrong_exchange_rate | 504 |
I question today's exchange rate for rubles into pounds. I was hoping for a better return. | card_payment_wrong_exchange_rate | 455 |
How do I get my card out of the ATM? | card_swallowed | 6,271 |
An ATM machine didn't return my card. | card_swallowed | 6,280 |
When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged? | cash_withdrawal_charge | 9,392 |
what is this extra charge for a withdrawal? | cash_withdrawal_charge | 9,488 |
Tell me why there is a charge on my cash withdrawl. | cash_withdrawal_charge | 9,401 |
I thought it was free to make a withdrawal. So how much does it cost now? | cash_withdrawal_charge | 9,393 |
Why am I being charged certain fees? I noticed a fee after I withdrew some money for groceries earlier today. | cash_withdrawal_charge | 9,461 |
Why was I charged an extra fee from the ATM? | cash_withdrawal_charge | 9,459 |
My account shows that I made a cash withdrawal but I cannot remember doing so! | cash_withdrawal_not_recognised | 8,894 |
I noticed that there is a withdrawal in the app that is not mine. | cash_withdrawal_not_recognised | 8,896 |
There is a cash withdrawl I don't remember. | cash_withdrawal_not_recognised | 8,927 |
End of preview. Expand in Data Studio
README.md exists but content is empty.
- Downloads last month
- 3