DOI string | abstract string | title string | author list | URL string | year int64 | month string | vector unknown |
|---|---|---|---|---|---|---|---|
10.1108/09600039910300037 | <jats:p>Results of an international investigation concerning the selection of materials handling methods for high rise in‐situ concrete buildings by contractors’ planning engineers in France, Germany and the UK are presented. Findings indicate that materials handling methods differ in each international location. Tower... | Logistics of materials handling methods in high rise in‐situ construction | [
"Proverbs D.G. ",
"Holt G.D. ",
"Love P.E.D. "
] | https://doi.org/10.1108/09600039910300037 | 2,002 | July | "ZfJcbYsKmvvoFOXVT04dwgXXRiMVM+vbRkezal//9R3OxVYNWkBcmC6EgkH14abrMA+9hTeMmA/KLkmt40HKlc8eJOTSxFiUEby2ILMiNUjVeB/oIsKFJ+gwvFoYJKeZlKM1V1CCtH4mzNtvFydSEoeQ2Sd/AbI0DnLerBEfFms=" |
10.1108/09604520010345731 | <jats:p>This paper considers the relationship between leadership strategy and practice and operational performance within the service sector, identifying significant associations between various measurements with respect to an organisation’s theoretical world class status, size (as defined by number of employees) and s... | Achieving service excellence – measuring the impact of leadership and senior management commitment | [
"Prabhu Vas B. ",
"Robson Andrew "
] | https://doi.org/10.1108/09604520010345731 | 2,002 | July | "EtxIXAjiMvzoytX1H2id6wfvQ4RXs9HrRkN2vBf3td1M2Bg/EsNdmGKEKiG1k6SrVV797DucSIfs+Xyo4FDIBeecheC8j1G2gvdqqJEm8sCheVWgUCOSL6itvooeZ5b4tNsVnvOW103eQJujRS8WgoXA0q1nVJM0TGISzf0bJjk=" |
10.1108/09604520010349179 | <jats:p>To improve organization performance and service quality, managers will want to pay attention to the major drivers of professional satisfaction and effectiveness. By providing focused professional assessment and self‐management programs throughout an organization, managers can make a balanced investment in the ... | Reinforcing professional self‐management for improved service quality | [
"Brightman Baird K. "
] | https://doi.org/10.1108/09604520010349179 | 2,002 | July | "UhxVXSiistyA+Nd3f2ud7wznR8Fck8PjRlVywBP/9t3GkRifAsNcGTqD+3PXI6SrE4r+zZ2cyZfv+WysZEjINeSUluC4j1WuK/ro4JC249WtuRXgEjKIZcgvvlqNQpuZ7t81HtqmlyxGRJ/hQj8Gko3H3ilvV5KQTHJWjdtOYjE=" |
10.1108/09604520010373136 | <jats:p>This paper addresses efforts to design a quantitative index of characteristics and factors that comprise quality in airport facilities and operations from the perspective of all airport service customers including airlines, airport tenants, airport service operators, and consumers of airline and air cargo opera... | Developing a quality index for US airports | [
"Rhoades Dawna L. ",
"Waguespack Blaise ",
"Young Seth "
] | https://doi.org/10.1108/09604520010373136 | 2,002 | July | "8tBQXpmmmFjUecfbTWAd4wTPUWJXM/NjXhFy4FP/5tXORRp/EsBcGv6gm8HVgaargk7+DVuMWMUorW0pY0DoHOSWAObwx1yeELiyaJGmViy/exeoe6KODem95JgvIAbpDZM9ndGC0T6OxNtgR6pWoYfAWKR/WxM0TE9WjNEbYjg=" |
10.1108/09604520210429196 | <jats:p>One of the largest companies for temporary labour in The Netherlands, Start, is implementing a service‐culture‐change program. This so‐called service excellence program has been initiated to help the organisation to become one of the leading companies in Europe with respect to service behaviour and service cult... | Building people and organisational excellence: the Start service excellence program | [
"Hesselink Martijn ",
"van den Assem Frits "
] | https://doi.org/10.1108/09604520210429196 | 2,002 | July | "kNgQTKCmFn7AgpdVVSCd+0fHRsRXk6WvYlM0LFH9sN3zkBpcG0JMHDCFcmvwk7TrUw+ZrTGcGMeu+Eyt53BoFWc1AKC5D/C1gr1oYJC2NpyVmUWgwQCS5Lin/B4dBTOZt7MxHtiW9g3axZchhy4Vgg1Blg1/VJOxTHrWVahYRhs=" |
10.1108/09604529410065216 | <jats:p>Describes how Milliken embarked on its pursuit of excellence in customer
satisfaction. Its main means of doing this is by an annual customer
survey carried out by an independent firm of consultants. Outlines the
lessons learned since these surveys were started in 1985. This includes
the importance both of inter... | Customer Retention at Milliken | [
"Cottrell Susan J.R. "
] | https://doi.org/10.1108/09604529410065216 | 2,002 | July | "VJF4fQImvFqYXLf2X2oV6wb3ReZxs7NnTxMyVBN/tF3sVBodWkLMmmyCuwP8ALbKEEr/jLO8nU/tu2ztc1DrBfUUkaBw79C+ELzq4cAmYM2BeXfkUqKIDckUvJqNRj3YtvM/nOiCBxxSRJtlgio2Ao/33g5vVpJwTXZX1rgLZjk=" |
10.1108/09604529410068439 | <jats:p>Provides definitions of total quality and suggestions on how it can be
implemented, considering how all customers (both internal and external)
and members of the organization will be affected. By means of an amusing
dialogue concludes that TQM ought to be managed through employees.</jats:p> | Total Quality Customers | [
"Choppin Jon "
] | https://doi.org/10.1108/09604529410068439 | 2,002 | July | "QthRfSgiv17QGZc3VUCV+ybf1MfUE6chRFl2VdH75t3mkBoeOsBYXWKGu2vWoKTPEE91ySOcyEcs4OypYGDoDeWWk8H651GEirnIrNE2IpWpOxTieDKO4ZgqvFqtB5uZL8O1HKaClnxDlJ+xAj8Wio3GGi9/VqOwTf7WjZMLdr4=" |
10.1108/09604529410068448 | <jats:p>Discusses the problems of customer satisfaction surveys, namely that
hardly any department other than marketing receives the data collected;
questionnaires are biased towards positive answers and are merely a
political exercise – they are handed out by different departments and
sent out too regularly. Enumerate... | How to Waste Money Measuring Customer Satisfaction | [
"Adamson Colin "
] | https://doi.org/10.1108/09604529410068448 | 2,002 | July | "k9BAXSggsl6IGZfWXWgc6073RupVt/PjzlFyxJf75XzmMBo/fcJNmnCDq2P3IKTqAwvXjRO8CFfL8WypY2LpXfQWkaXSq1iuqrQCIAG2ZPSh6RVkGKKOLc02PxotxiK4q7M/HcLCT3yD1Is2Czo2Ao3nji7vQpuxTHNWRZeJZrg=" |
10.1108/09604529510081785 | <jats:p>Explains how CIGNA set out to improve the image of its product
provision and customer service. Outlines the historical background and
the decision. Describes how the company went about gaining a clear
understanding of customer requirements by conducting surveys. Goes on to
explain how this information was trans... | CIGNA: setting new standards in corporate customer service | [
"Ferrari Ailie "
] | https://doi.org/10.1108/09604529510081785 | 2,002 | July | "ob9AXIAmsFrMiZfxfWMVZU73R9LR86OvVkFyNXH15d3klBodWsLXGjaDiUO0YISrU0/1jUGs39es6WQsc0hIFeUWkeC551CEAHHg4MC2xtWhuRXgT2KMLZh2tRiNB6a4wrc/HuqABxxbQJvhgyoWAs/i2q9vSpIwTH7XTD3bDhs=" |
10.1108/09604529510087455 | <jats:p>Presents a review of the literature on the methods and approaches
for identifying and satisfying customer requirements for professional
service organizations and thereby facilitating a process of continuous
improvement. Finds that putting in place a process of continuous and
company‐wide improvement in professi... | Improving quality in professional service organizations: a review
of the key issues | [
"Harte H.G. ",
"Dale B.G. "
] | https://doi.org/10.1108/09604529510087455 | 2,002 | July | "EJxEXACmMt6QuPf1PWAd44T3x8BUs/PhThFwRhH/5d38sBkdWsJdGHKDm0OxIaSrE179zbGc3EfN+2StwEFIFe0Xg+D451Guij3yIJCmZtWl6RTgCCKCKdinvpoJBo+cb4s1HuCElz1PXBMmB2JWgsfDyoxuVpK0DHJWTtFbJrk=" |
10.1108/09604529610108090 | <jats:p>Describes how in 1991 the Mexican Government privatized the country’s banking system in order to encourage greater efficiency and competitiveness in the run‐up to the open‐market environment NAFTA (North America Free Trade Agreement) would bring. Bancomer, Mexico’s second most important bank, called in an inter... | Mexico’s second bank learns about service in a competitive market | [
"Taylor Chris "
] | https://doi.org/10.1108/09604529610108090 | 2,002 | July | "cPVQbYqivBrYqodXXwsRSwX3XNA2I9OrY1lwZnLu9p3I1FIVskDS3TqGSglcobTrkoz1rZG8mW7oom2tsTjqDPUfBeIarFCOEP2YONi2Jkal6QTgogLsX8ApPUo9CYS6lqO9Xp6NllxWJZ9tFLqGgt3WHRt/UrpwSnb3laswBnE=" |
10.1108/09604529610108162 | <jats:p>Several authors have investigated and proposed implementation for the theory of constraints philosophy in manufacturing organizations. However, no study has addressed the application of TOC (the theory of constraints) in service organizations. This two‐part article illustrates how TOC can be applied to service ... | The theory of constraints in services: part 1 ‐ the basics | [
"Motwani Donald Klein Jaideep ",
"Horowitz Raanan "
] | https://doi.org/10.1108/09604529610108162 | 2,002 | July | "IN1cfICiGPrQuFeVbWmfuybXVsY1M5PrRlU2FDf/990MABodOkFNGnSBuiGxw7Tr1s95jTGMms/OysmNUXB8reyeoeQ550Ckjrd44NE2N9znORHoQoK6SdyZvpo4B6qJ4t81nvSUgvx2RdvhFyRWAo/DTCRvUIMYTvfeEZUbBhk=" |
10.1108/09604529610149185 | <jats:p>Demonstrates that the quality assurance systems and audit techniques presently being applied throughout the NHS have displaced or succeeded the original goals of the service while increasing its bureaucracy and costs.</jats:p> | Quality assurance versus the organizational goal ‐ an NHS perspective | [
"Collingwood Margaret P. "
] | https://doi.org/10.1108/09604529610149185 | 2,002 | July | "GPlcfaYi1Y7AiMf1fWC1byb3UMFU8/OrYld2d/HvZrjG2DM1ykBZUVaGKkvUoaapM4/1Ga0M0pfosmosgHsQjdiXleK6z1CuCf0AJHkmA9Gn+RWiCHAad5Duv4p+IgP565sTlMQWl13jVN/gMmqEE9zBnKt/fpKQAWNVFZO7PiI=" |
10.1108/09604529710158166 | <jats:p>Looks at how Xerox Canada modified the Xerox Corporation’s “Leadership through quality” strategy to focus specifically on customer satisfaction. Traces the development of the corporation from its birth to uncontested market leadership and into the competitive world of today. Notes that the biggest challenge in ... | Customer satisfaction: the Xerox Canada story | [
"Robinson Susan E. "
] | https://doi.org/10.1108/09604529710158166 | 2,002 | July | "mPJQXQAiudrUyFd3X2oV+wb/R9J0M/frRhFyNfN97P0skBq9EsDcW2aAqUP0grarEA7ZjbO8m1csuWTtwED4TOUWgeD5r1GmireK4JA2J925SVSgG2KIJYievMqMQ7eYrus1H8CCEz1KRNkhjq4Wgo7OzA5vEIKwTKpX9bkbTjo=" |
10.1108/09604529710158256 | <jats:p>Takes Avis as a case example of a company which has empowered its employees to take ownership of customer service by developing high levels of competence, combining knowledge and skill; understanding one’s role in achieving company goals; and responsibility and authority. Looks at Avis’s comprehensive training ... | Avis ‐ where employees take ownership of customer service | [
"Colyer Lesley "
] | https://doi.org/10.1108/09604529710158256 | 2,002 | July | "EJ3QXYBisH7QQpVzV2O160T3UsRSs/OjblNyIRHf9FzlkB4fMsHdmnyDK2k1E7SLEE5ViTGMmIds+ewlZlbqRfcWE8A4z1GsinngaNK2LtSLWTSgsCKcLfj//sqdQJOYi9s1ndqHFz1CwJHhBr/Wgo3Nmo1vUxO0DOpX1fkTRhs=" |
10.1108/09604529710158265 | <jats:p>Argues that, underpinning the competitive features in today’s business world ‐ products, quality, price, service, customer base and market access ‐ are four key elements: culture, processes, systems and organization. Discusses each of these elements and advises that to achieve a truly personalized customer focu... | Customer focus ‐ a commercial imperative | [
"Cox George "
] | https://doi.org/10.1108/09604529710158265 | 2,002 | July | "ivBUXJimtvrgUMd3V2oV607XV8D0s9PjRlFwdlH/t72FFFq/W8JBHnqCu2v0A7Tr0g7VDTGMmVfu+WysZdHobPSWgaS699mOAPgj6JO2VdypuxGgCaKKb9jdrMqfR5+bxbs3PuqCE1xa9BdhFiKWAo/G2q5uUoM8TLvTxJkbJh0=" |
10.1108/09604529710161441 | <jats:p>Considers the UK Quality Award and its progress since its launch just over three years ago, and reflects on what it has achieved in that time. Provides a profile of the two 1996 winners together with brief notes on the five other short‐listed companies.</jats:p> | The UK Quality Award ‐ the 1996 winners and runners‐up | [
"Taylor Chris "
] | https://doi.org/10.1108/09604529710161441 | 2,002 | July | "opqdXICimR6ASMdxF2OVekbtRUJRU/M7T1t+dVH1vvRs1BqdWkDMm2aDuUv1kqepEU/9CDM0vFfsuWGtwXA6B82UkeN+zlC0DLBAqJCmd1S5yZ2iMgCQd/2kvNqeRqb4nOM1nLqio13XxI+how8kgsWq2q19e5IQTHJX9bjDRjo=" |
10.1108/09604529710161450 | <jats:p>Fashion retailer Jaeger is an award winner for customer service. Looks at the background of the company, how that led up to a focus on customer satisfaction, and the efforts ‐ including customer profile cards, local marketing, communications programmes, and more ‐ that were made to get to know the customers and... | Winning customer ownership ‐ the Jaeger service excellence story | [
"Duffin Doug "
] | https://doi.org/10.1108/09604529710161450 | 2,002 | July | "k9LIXYCmoH7UQJdzWUod60z3VcZUO7OjVgM6VRDv9Vz29CodekBdm3SDuyP9o6Qqkx/1pCO8CVGvfWYtYFhoZCUWE+BXp0icAvWC6fG2RZSjvRXglfaJRYzzrEqrTimcjru2HnqCBwxW/JVggy4WAq/l3i5/ViEwTLp1Vf03Trs=" |
10.1108/09604529710166888 | <jats:p>Presents an illustration of a very old lesson ‐ great customer service does pay. Describes the Viyella example, which has been successful primarily because staff were quickly trained to see the value of gaining and retaining customers, of how to avoid “defections” and to understand that every service encounter ... | Keeping it all in focus: the Viyella service story | [
"Duffin Doug "
] | https://doi.org/10.1108/09604529710166888 | 2,002 | July | "Uv7ATYBmsxrAwZdzHWCda0T3l8RSs4OtZlMSVRF/913lMCodU8JNmnSDuaP1obSrE491hDGcjMesuewtYlLrDfUWE+Bbx3CMAP3A6dq2ZtypHRWgGqKpKUg3rliNRaBcD/81HOoAF0RSVJcnhy8WIg2H3i5/0xPRTjqVxvhTDj8=" |
10.1108/09604529710166923 | <jats:p>One definition of a leader is a person who has followers. Argues that, to be a skilled leader, the role of follower needs to be clearly understood ‐ indeed a good leader should make a good follower _ and that somewhere within this concept is the very basis of teamwork. Using examples from the US military and th... | For service to work right, skilled leaders need skills in “followership” | [
"Townsend Pat ",
"Gebhardt Joan E. "
] | https://doi.org/10.1108/09604529710166923 | 2,002 | July | "i9wEXIjitv4AGNdz3yiV7w1n1cdUM/dhZBN+V5V+u9njOB5VSsdMGCKKu3f0Q7SnlE7ZnjGMiNcs+u7sYNDIJOWWE6D5z0GuirnJ6NE2cMCp+XWAmqKeYJgdvooPT5qZjPs227K3k2RC1JlgD2dWg42EXi1n0aE2SCYWxfkZAhs=" |
10.1108/09604529710172999 | <jats:p>The success of any company depends largely on how well its employees execute the company’s plan of action in an effort to achieve desired objectives. In an effort to secure and retain the most qualified workforce, a company attempts to compile a benefits package that ensures the member of the company is compens... | Practices of excellent companies in the automotive finance industry | [
"Spina Joseph ",
"Kleiner Brian H. "
] | https://doi.org/10.1108/09604529710172999 | 2,002 | July | "0rwAfQgmu9rUCNdTV2+dv0a31cNVM7e7ZhF6oDHvtt3lkApcMsJMlOKGu2N1M7SDEUpZCDucmMfs+uzpY2DqBPWUAsC451WMGrm44Jg2d9SpmQWocBKYbdgcvBaNRJO5mps3nNqWF2xa1cvhwy82Ak1m3gZ/WbPhXGLXnfofIjs=" |
10.1108/09604529710173033 | <jats:p>Presents another fictitious conversation by the author’s two heroes ‐ corporate MD Melvyn Dunrong and his quality consultant Thomas Quentin Makepeace ‐ to illustrate various points about TQM. In this discussion, the example of an old steam railway locomotive is the catalyst to generating an understanding of how... | Oliver Cromwell and the total quality challenge | [
"Choppin Jon "
] | https://doi.org/10.1108/09604529710173033 | 2,002 | July | "sNxYXzqmOlrBycd3FWGZG0bfV4L0U9OjUlFyX9Hv8J3slBtdY8DdGmaKrWu5oKbpFI3dL7Os2k+I+m8ocFEaRO2ck6A7p1GEirXYpFE2M9WhbxTiQSCKI4gu/pqOR6+N7vs3XLqyl35GcN+hgi8UgoWG3glvX4bwBTrVhZgbNr4=" |
10.1108/09604529710186651 | <jats:p>Presents the details of a Quality Management Implementation Grid derived from the TQM Adoption Model of Dale and Lascelles (1997). The Grid, which has been developed to fit within an A4 boundary, should be used by Directors and Managers of organizations and business units to diagnose the stage of development of... | Spectrum of quality management implementation grid: development and use | [
"Dale Barrie G. ",
"Smith Mark "
] | https://doi.org/10.1108/09604529710186651 | 2,002 | July | "QtVYTAimG56AqPc1fCO/60T/1cR1E7NnThA21Rf95ZlOwBMdGsBeGWaEuim5gaapkE/UjDucmM9q4W3scGLwVOUeg0H6rVimCPzo4JE2L8WlfQ3AMiGKIZiqvZrsAq+Y/8M3vKaGxzzO3JuhQGYUgo3BSwx9UqOQ3W9WnZGLdhM=" |
10.1108/09604529810199359 | <jats:p>Notes that home health care is currently in a state of flux as it awaits major changes such as those relating to prospective reimbursements. Focuses on Home Health Care of Greater Newburyport. Looks at the history of this organization and the reasons behind the need to redesign. Considers factors relating to co... | Design for change in a home health agency | [
"Poirier Elizabeth A. ",
"Moran John W. "
] | https://doi.org/10.1108/09604529810199359 | 2,002 | July | "kP0UfIgmg17gCIP1dyA17yrvw/F0c9MrYEd2xnF95N3M9Fq9VoJZECKOO0P0w6CrUsy9jTGMmV+Iqui9VWoYFemXAeGwZ9isArHQNNC2NtvjPZXhy2KpbQi+rhaNBxu50ps9H/SIm91PVJtvHCYWC0fEmKx33qqwDGpVVLG7Oho=" |
10.1108/09604529810206864 | <jats:p>A short case study which discusses the development of a quality assurance system to ISO 9002 standards of an Internet service provider and the issues in so doing. Reviews benefits and barriers. Concludes with a review of lessons learned.</jats:p> | Quality assuring an Internet‐based service | [
"Oliver Carol "
] | https://doi.org/10.1108/09604529810206864 | 2,002 | July | "ENlIXYAiul7QGffxX2MVaw734eLVs7NrThkydBH9+JzIEROVesBOGXYHm8v1oYatAE/1iTGc2Mfou2MsYkG6NWyWkuD7zVGsGD0AKNImO7WjeRXgAyGKRciVvZ6OZq+Yz2c0nKCCF1xCzN/po040i43GXA1/UpJYXFd2UZ8LZjY=" |
10.1108/09604529810206918 | <jats:p>The public transport industry is one of the most competitive sectors in the UK with airlines, rail and bus operators all facing stiff competition not only from their direct rivals but also from other modes and private transport. The response of customers to improvements in quality of service by bus operators is... | Competing through quality in transport services | [
"Disney John "
] | https://doi.org/10.1108/09604529810206918 | 2,002 | July | "uJhEXoiimFiUEof3F0m16wffZUdXm/EjXVVy7FP15E2O1ErdFsLeGv6G+eGF86TpUw7diROs2NFI+/mpU1HoVcSWgOQfj1CcATv66JAmJXSheRUAoaOSHZznpFquBqa4qbM1ncKWk17eUJNhAy82gt1Emp9tV5MySPLURZzfdj4=" |
10.1108/09604529810222532 | <jats:p>This paper sets out a process model for standard setting in local government services. It aims to show how service providers can generate standards which are more relevant to their consumers yet can be achieved within the constraints faced by local councils. The model is based on results from research surveys c... | Developing a process model for standard setting in local government services | [
"Brennan Carol ",
"Douglas Alex "
] | https://doi.org/10.1108/09604529810222532 | 2,002 | July | "Qt0ZXIKmnhzAuNP/P2Odwy/3F8FVs7PDTlh2FxP99p3OXRpdckJeGiQjmUv9wKTpEg/VTTM8WAfo+UmowEG8He0VEMV5h9CkmL2qaJA2tlWteR3gAICqSZiv755uBoaa86MxnOyS151GRN8nFycWgo2Ayi1OcpKUTvp2xCXbXns=" |
10.1108/09604529810222550 | <jats:p>Competing in the global economy demands of service companies to establish well‐designed and implemented internal management systems, according to internationally accepted management standards. ISO 9000 standards for quality and ISO 14000 standards for environmental management represent just two well‐established... | Connecting internal management systems in service organizations | [
"Karapetrovic Stanislav ",
"Willborn Walter "
] | https://doi.org/10.1108/09604529810222550 | 2,002 | July | "QPFIfIimsl7AmvX9WWmdIwb309FxE/PjTxVwVFH//p3ORRkpMkJcEXaFuuExgqTrEB99jTGd2EfO+v1s8USIBe2eksFyj9WMCL9woZG2N9yl+Q3oEoKCI8gtvpoPB66cn9sVvMCPhVRu1Jfh1rqWio3H3i1vU7M8HHNWlpNbBjQ=" |
10.1108/09604529810222569 | <jats:p>Learning organizations are one of many current buzz words used by persons concerned with the demands faced by all for change ‐ both radical and transformative change and incremental change. At the heart of any change process is the individual. We know from extensive studies in many fields what some of the essen... | Ontogogy: creatig a growth‐oriented learning environment | [
"Mink Oscar G. "
] | https://doi.org/10.1108/09604529810222569 | 2,002 | July | "kn1UfAgiO55wmPc1f2nVycTvw8RWs9PBdl12Z1P/9pnNEBjdMkNZni6POsO1UaDlEp7FkbGkyEes58wswFKYTkeWB8S0D1GkhtXosILyM9mtCTTgEiCqYBmN/prtYp/54ZMlO/CTh2zGRddpRK/Ws43EWCV33YC0TP/X1Fmbej0=" |
10.1108/09604529810235088 | <jats:p>This paper overviews the human resources processes and their relationships with service quality (SQ) and total quality management (TQM) in a hotel setting. More importantly, this research presents a new model for the hospitality SQ measurement that incorporates hotel employees’ performance into the SQ level mea... | Hospitality service quality and the role of performance appraisal | [
"Cheung Catherine ",
"Law Rob "
] | https://doi.org/10.1108/09604529810235088 | 2,002 | July | "UvpAfCBiFl6gGJP1H2Cd+0bv08VWE5XnTlV2ldP/pP3GBB4YWsJcGDSAuuExtKTrGF/57zmcmM9s+ewt80dICeUUgOP7j1WWDvW4qdO2aoynOxXgcrKSM8in/ZoNJT/Z38M1PNqDxbhD9NtgUj8WiYXPQC9vUoekHmZS9iGbdj0=" |
10.1108/09604529810235781 | <jats:p>This paper examines the implementation of the principles of total quality management (TQM), benchmarking, and productivity in the human resource function of a hospital located in the Midwest region of the USA. This case study illustrates how basic efforts made by the human resource director resulted in tremendo... | Implementing quality initiatives in the human resources department of a hospital: a case study | [
"Moody David ",
"Motwani Jaideep ",
"Kumar Ashok "
] | https://doi.org/10.1108/09604529810235781 | 2,002 | July | "UpAYfAkit5rQGNf3fSCRvwb3xbV1M7HrYBl39fH3tP3E0Bs9EsBcERCE6EH1oKTLPE58zjm8mEfMomms5VJwAeWWEMG4z1CmDrzwIJA27sSlOZ3qIhGaf4A+vNadJ4OY9o81vLC+1nxv1N/gQi40Ao3Ewg9/USPZHmZSPaOaZjY=" |
10.1108/09604529910273030 | <jats:p>Quality assurance is the process of providing confidence that the stated or implied requirements for quality are met. In financial investment services, “quality” is defined as the perception of the investor about achieving satisfactory returns under acceptable and generally accepted risks within a planned time.... | Quality assurance in investment services | [
"Karapetrovic Stanislav ",
"Willborn Walter "
] | https://doi.org/10.1108/09604529910273030 | 2,002 | July | "Yv1YfQjgul7TCLdRXWKUawT9ZOJUs9d3ShtyfZP/5txMgBJZGsjfC6aLuivf8KfnEE/tibmc2Y/tumtkY1CKB2WVkODwzlCOFr+gIdCmFpWvux3okhGKZbCM/d4PBzfJTLM9PPCOh1RD3Ntghz9Wg43XmYl/WZJUDkJGn/3LZj8=" |
10.1108/09604529910273193 | <jats:p>Two common documents used by management teams in community relations programs aimed at promotion of service quality are news releases (press releases) and pitch letters. News releases make announcements about the organization; whereas, pitch letters seek media coverage for activities of the organization. Anothe... | Media relations: powerful tools for achieving service quality | [
"Wells Barron ",
"Spinks Nelda "
] | https://doi.org/10.1108/09604529910273193 | 2,002 | July | "0LQATgjmtH7KWTbzDWidpwbvRchVATMjRhF2XTf/9vzfkBsdUsJNnuaDOEt1Q6SrEF/fDbu8mNcfqmiFRwDoVXUWgeT4h1CsCrWwYJYmtoSt+ZSoQqKGJYm8r9oN5Dadjtc1ntKQgxpOxJ8kCy4moo/K3q9/UoC2THZWn5HbbjU=" |
10.1108/09604529910282481 | <jats:p>The Royal Navy’s manpower planning system represents a highly complex queue which aims to provide sufficient manpower to meet both operational and structural commitments. This queue is affected by many variables and therefore it is essential to understand the influence of these variables and also the interactio... | Experimental design and computer‐based simulation: a case study with the Royal Navy | [
"Blosch Marcus ",
"Antony Jiju "
] | https://doi.org/10.1108/09604529910282481 | 2,002 | July | "wPsIXpiisprQmNf9TWN16wblTO0RM6HH3lV3Iddl8ZFksBBYSspMHnaEOyG3EqrnfE+1jhuMkE+q8umqQElQiW8UIOU/z1G2irRwePw2OpGhPw7AcoKuSNin/JIuBAKIy9sV37qUhv2DxdvnJiPgL43EDixfUJL0HmrUhZObdj4=" |
10.1108/09615530010350345 | <jats:p>The volume of fluid (VOF) method is a numerical technique to track the developing free surfaces of liquids in motion. This method can, for example, be applied to compute the liquid flow patterns in a rotating cone reactor. For this application a spherical coordinate system is most suited. The novel derivation ... | The volume of fluid method in spherical coordinates | [
"Janse A.M.C. ",
"Dijk P.E. ",
"Kuipers J.A.M. "
] | https://doi.org/10.1108/09615530010350345 | 2,002 | July | "cvmA7KypgB7Ei1O1fXnI8SP7cGWUI9teTEd+jd9vfFFMQA9ZwIBMHuaG+yH186Ljgi+xh1Os3g9MpHmJR0NVFQ+YoEQR51q9HLj0aDLgcdWAzpRAdcG5qr+55VsIBZq53za3nfI3zf7mRd91YieEK8/ZjKR/FZKwXErGjrU79D8=" |
10.1108/09615530010350543 | <jats:p>This study is focused on the local entropy generation of steady two‐dimensional symmetric flow past a parabolic cylinder in a uniform stream parallel to its axis. The effect of both Reynolds number (Re) and temperature difference between the cylinder wall and the freestream (ΔT) on thermal, viscous, and total e... | Entropy generation due to laminar forced convection flow past a parabolic cylinder | [
"Haddad O.M. ",
"Abu‐Qudais M. ",
"Abu‐Hijleh B.A/K ",
"Maqableh A.M. "
] | https://doi.org/10.1108/09615530010350543 | 2,002 | July | "YHIAb7rqiBzQ2FK933vd8QdLYUEUIvNXRsU/a59+7xlsQRuVEQpdXe/HqyCR5rPiQokxKzss3Ec9NHmoQUI4kB0aKTUYw8q8EL2AavMgM1GBTpeAUqOvKym7B1uLCritmrizFXq6lPrilf58eGeEG8fOHid6E4LsGoPWDGFfVzg=" |
10.1108/09615530110364051 | <jats:p>The overall pressure drop in an axisymmetric contraction is minimised using two different grid sizes. The transition region was parameterised with only two design variables to make it possible to create surface plots of the objective function in the design space, which were based on 121 CFD calculations for eac... | Influence from numerical noise in the objective function for flow design optimisation | [
"Burman Jörgen ",
"Rikard Gebart B. "
] | https://doi.org/10.1108/09615530110364051 | 2,002 | July | "4GOYbIinEZzUnNP5XGv9UyffaGXVs/v/RFV3ON/u9B1YwDodYgjMWGaGyyNRw7LnwA21DxOs2k/KsGnNQUL9Fd0cICUWz16UELykaLEkJMGAD59AZYCpKTm8lRucgCu57jMXHdq2xb7GAd91ICcCI8+ID41/aLLgHlPWH4cZcjg=" |
10.1108/09615530210413163 | <jats:p>The optimal control of the steady‐state temperature distribution in radiating panels using control heat sources is considered. The problem has important applications in the thermal control of space structures. A mathematical model leads to an elliptic nonlinear optimal control problem. A numerical optimal contr... | Optimal control of radiating panels via sequential quadratic programming | [
"Patlashenko Igor ",
"Givoli Dan "
] | https://doi.org/10.1108/09615530210413163 | 2,002 | July | "VXoUPLCpmJnaONNdfWlVuwfrZGWRI5PfXMF3CZ/uthlJwFuNaoLNWKaFyyAdw7PnMo+zyVOM2t9JsFnpa0A4lFsOIMUSz1zmWb2gafsiIO3BSh+A6YDprjm4uJutIIq5mqulnMK2vfzCRd/lQWeUQ8/bTg52FqNkeiPGHMMKZvo=" |
10.1108/09615530210418285 | <jats:p>A calculation procedure is proposed for heat and fluid flows in geometries with a time‐dependent boundary. The procedure incorporates a moving mesh arrangement with multi‐block iteration and has been developed to assist future simulations of heat and mass transfer with phase change. The solver for the basic equ... | A calculation procedure with multi‐block iteration and moving mesh for heat and fluid flows in complex time‐dependent geometries | [
"Lai H. ",
"Yan Y.Y. ",
"Smith J.M. "
] | https://doi.org/10.1108/09615530210418285 | 2,002 | July | "RvgAbLqpsR7AntOffUl8Ewf75WE1K+vXTEFnXd9+tBFM4BtMywjMXsaH62Dxw6Liwi+x7xMs2U/IpF3tQVuoxT08oOUSxVyOENzgSDOANWiB7pjAc4GJKz24+VusAOg4viqlHGKihfbmBd9xQH8kA8/PKSf3FrLkPk/URrB62ns=" |
10.1108/09622519510081975 | <jats:p>Reviews the relatively slow change in attitudes about the characteristics required in management, and explores gender differences in management style. Reports on research to investigate how both “typical” and “good” managers are perceived in terms of characteristics related to masculinity and feminity. Findings... | What do we believe makes a good manager? | [
"Carmichael Jan L. "
] | https://doi.org/10.1108/09622519510081975 | 2,002 | July | "g3QNTwHipv7AQJd3zWqVK17HQ8NVE6NhZlFwUTf/9N3h2BkdW0BMnSKHu2PTQaWr4U8cDDGMiJesKmQt4GVAhO0cB+CQblmkEbP06JMmPvS5zRThMsIeN4gA/FoMBWudBPE1O/Smg2xC1NflQqP2goXG2i1/UIHwCCPWwfRXArA=" |
10.1108/09642369210049933 | <jats:p>Examines the importance of training in today′s marketplace, at a
time when a great many examples of technology, tools and techniques are
at the disposal of companies. Investigates the costs of training and
offsets this by examining the benefits. Concludes that companies are
still wasting valuable resources by n... | Investing in Training | [
"Reeve R.C. "
] | https://doi.org/10.1108/09642369210049933 | 2,002 | July | "0vvUXAEiMh6ACcdxzQCR70b3QcfVs9OnZlN3cZHv9x3klBqV6sJNUMaGu0v1oaTrEU65HAGFiIeusm/NQXX6hfWWE2SZz1yMiLnACNjnd9ChvTWjsiC4fdwFvBKNRo6ch983vZqUk3xCRNFwA6dWks/mCi1/V4LETLfXxZ8fBj8=" |
10.1108/09642369210054261 | <jats:p>Gives an elaboration of the systematic design approach on a
practical level, i.e. the redsign of a fire hose reel. Describes the
redsign process from the problem definition phase to the detail design
phase. Looks at methods and techniques used during the design process
and presents the design results of every p... | Systematic Redesign of a Fire Hose Reel | [
"Stevens Jacques H.W. ",
"Eijsink Jeroen M.M. "
] | https://doi.org/10.1108/09642369210054261 | 2,002 | July | "EPPYbIiiOlpwDNfVfUpd02b/Uys0s/vbVAFxWHv/uJ3cJFIdWgBFnGaFi2H1wZTlgA/VjRGk3R/KymhN40hYvV0WIcAQ51y8BLwUfciiL+zhXRLgQ4KeCfiwtJs4QZuZmrM/veOSlbzzXJvuhqeWAs/DTC1+BbIxTXJWnBvbRjo=" |
10.1108/09642369210063045 | <jats:p>Increasing quantities of waste may result in legislation to enforce
the recycling of electrical and electronic products. Gives an
introduction to such legislation and highlights its effects on industry
today. Introduces the principle of the 3Rs, and discusses the way being
done at Manchester Metropolitan Univer... | Green Design | [
"Dowie Tracy "
] | https://doi.org/10.1108/09642369210063045 | 2,002 | July | "EtieXIimul7BPFf/rUq948LXUe10F5NjFi9wUvn/+MzM1EINEUDNSyaLiUP3wKapdgvVlZGsnEXL4mmtwXo4l/2WgYURxVDuhrsAKHGyF1yBbSDgUgKK95isrQIfBIi4kzs9loCSn35iVN9vFwcGGo/gyihvY6IxDULWhZ6OXig=" |
10.1108/09642369210063054 | <jats:p>Reports on the International Conference on “Design for
Competitive Advantage – Making the Most of Design”,
organized by the Institution of Mechanical Engineers. Advises that UK
companies need to design and sell more products worldwide in order to
reverse the UK′s economic trend. Details talks from the conferenc... | Making the Most of Design | [
"Lee‐Mortimer Andrew "
] | https://doi.org/10.1108/09642369210063054 | 2,002 | July | "ArrYTAuisPrACMf3lWsVU0ffV0NUs7PzREwyOFX+sx3MxELdUgBMm2bCiwOxo7Sj1p7FDDGsmUfK+G2p4UtYhf2ViSQa91SMDLpirJk2dc2h+VbCU6KIC9m1vMquQpu55rs1H7qSFdbWVNNjB6eCgu/1Wi13QpJxSPJWSRsbJjg=" |
10.1108/09642369210071299 | <jats:p>The principles of design for manufacturability have been embraced
by many corporations as a means towards achieving world class
manufacturing. This, in combination with the tenets of total quality
management (TQM) has become the development strategy of manufacturers
worldwide. Focuses first on the definition of... | The New DFM: Design for Marketability | [
"Zaccai Gianfranco "
] | https://doi.org/10.1108/09642369210071299 | 2,002 | July | "UttYfImmNVrwiNf91SoVU+T/V7f0E9NzRg1WcFHvprx2FBs9GsBcG2KSu0ux0bbDkF/FjbG820du8mit4UroLPQUISDS5VSEBLiooIA2Ne2hj53iWSKKLZmwvcoPAY+Y3+s1nfqzF73TXNNhBycGAsfGSilvU4M4DP5WmB0bNjo=" |
10.1108/09642369310077715 | <jats:p>Assesses managers′ understanding of the term
“innovation” and introduces the changes in the nature of
competition which have affected the traditional idea of innovation.
Provides examples of these changes, e.g. ease of entry into most
markets, wide availability and affordability of technological know‐how;
trans... | Top‐down innovation for bottom‐up results | [
"Zairi Mohamed "
] | https://doi.org/10.1108/09642369310077715 | 2,002 | July | "gvcQXgGmNl6giPZ1HWiVS4b9h8J3k+PnSl1yMRP/pt1AFFFNW8DMGSKCu+u0gaTj8B/sjDGM0JdEmnas9FXwpeWWi0G6zN2sFLuqoNAiNs2haR2gkqKKKxg8tAiPBteY7Ns1vrKeBUxW0JthBruGko/Gygl/c4o4ANpW1HUaBjs=" |
10.1108/09642369310081945 | <jats:p>Regardless of the industry, the changes in the marketplace that are
affecting most companies are the same. Outlines the main points of a
speech by George Stalk of the Boston Consulting Group to the 1994
International Conference on Strategic Manufacturing – the
building‐blocks of corporate strategy are not produ... | Competing through new product delivery | [
"Lee‐Mortimer Andrew "
] | https://doi.org/10.1108/09642369310081945 | 2,002 | July | "0Lp8XBmmMP6I6Mf3l2gd9y/f1EQVc/PrdUtSfZNd9ZzNlFIdWwBMHL6C88nk4aSL1A7dTTGNmh/guGys4dgoZPWWleD4712Mirq6oMAmddih6ySiUyKLJ5i+vAqMRtmbxvM1X+iAA91exJdpBzc2gofG2olndpLwySrXXbgbBjg=" |
10.1108/09649420010319615 | <jats:p>The paper investigates the evolution of the demand and supply of female labour in Italy from 1959 to date with regard to the number of people employed in the resident population and with regard to the labour force. The article asserts that women’s access to the labour market has been slow and more difficult com... | The female labour market in Italy from a historical perspective | [
"Maione Valeria "
] | https://doi.org/10.1108/09649420010319615 | 2,002 | July | "wXkAbgKGAhpgFpV3LUSUQU3nxsQV07Hr8l11WH//c7zm8BJNcwLMmb6Cai/41qXrcQ+5bJOMAMw6Ina54mWeBOVcD2W+Llm2nrXkeJ5mN92pCBXgI8IvPfiqrFocBaQZh/M9OdiE582STddhwrdFso3sOK1jZJO1arvkhHI6Dio=" |
10.1108/09649420010325762 | <jats:p>Examines the sources of stress associated with male and female retail managers, a sector recognised as being stressful and where women are more likely than in other occupational sectors to be managers. Self‐completed questionnaires were distributed to males and females at various levels of retail management. Th... | Stress and the female retail manager | [
"Broadbridge Adelina "
] | https://doi.org/10.1108/09649420010325762 | 2,002 | July | "UkNMTAjis/7AANV3T2qd707HQ29VM6PjZlcyQyf/9f3G2BMMUkBdGjaW+2N1ELGrWw+ojBOMjI/sYm0t4GcZjHWUC+W+3lmGg7JgKJg2J9C5XwSBIqIDJ8in7tseBCqYhss0EdyExZxS3M9hQoO2Eo1M3C93SpHwCiP2nfYfBjA=" |
10.1108/09649420010335509 | <jats:p>A nationwide survey of Mauritian organisations and their managers disclosed the degree of representation of women in managerial ranks, and explored top management attitudes regarding women‐in‐management issues. Analysis revealed that, although only minimal stereotyping of women as managers was openly expressed ... | CEO attitudes toward women managers in corporate Mauritius | [
"Ramgutty‐Wong Anita "
] | https://doi.org/10.1108/09649420010335509 | 2,002 | July | "g0SATQDipL7AAtV3LWsRc2T/Q0pXg7Hh4lFzSDX/9vzg0xgZU8DdyTKC6mfVUKXriU/lDLOsgO9sZm0tYWxqFPccn+ASrVikG7G0YJ82PtS52RSwckImv9gi7NscDOaJhtklNZ7XwXlGxd+pgzH2go0kli9vVrDxSKKWkfIaJrA=" |
10.1108/09649420110380265 | <jats:p>Women now represent approximately half of the working population in the USA. In 1996, the US Department of Labor reported that women comprised 44 percent of the total persons employed in executive, administrative and managerial occupations. However, this category is extremely broad, and women are grossly underr... | Women middle managers’ perception of the glass ceiling | [
"Cooper Jackson Janet "
] | https://doi.org/10.1108/09649420110380265 | 2,002 | July | "GWvNbAjip/7gShd1NWgdvyTlU8JVM7PhdpEyWzf+dfzk0h4VU0BNmyqWu2+1UayrUE3VTLGsiKvug0wp4FwABH0UB8GcrEyMibCpYosmPsS5SUSgOmYMBYg0/JscJbmYltk0vPCGg11WxN/kSp83ko3GyCd/QoPRePN2/vcWRjY=" |
10.1108/09649420210421754 | <jats:p>This paper examines attitudes toward women managers in Chile (<jats:italic>n</jats:italic>=194) and the USA (<jats:italic>n</jats:italic>=218) using the women as managers scale (WAMS) and a Spanish version of WAMS developed for this study. Across both cultures, two coherent measures were labeled “acceptance” an... | Attitudes toward women as managers: sex versus culture | [
"Cordano Mark ",
"Scherer Robert F. ",
"Owen Crystal L. "
] | https://doi.org/10.1108/09649420210421754 | 2,002 | July | "w1CIbAjwPp6qANd3bWgVe11vR+pTozPh8l1yWbf/9NzCWBgdc0BMmSCGO2oXQ6HroF9obLGMCL8sQ+0tZEzKhGUcC+WerlykkLGsIJs2ftC9KBShMuMuFsgg7NodDKqYrMEl+ZyWh0BGzP/kSLGXAo2k2C9/VJHwWKL2+HEcAjA=" |
10.1108/09649429410056290 | <jats:p>Considers the role of women within academia and outlines their
experience of decision making within this context. Outlines the
significant results of a study on female academics within one institute
of higher education. In particular, women are found to experience an
exclusion from informal networks and a conse... | Women, Decision Making and Academia | [
"Handley Janet "
] | https://doi.org/10.1108/09649429410056290 | 2,002 | July | "C2jMTAjitt7gSp93NWrd94bnQ8tUs6fhZlEyYzf+8/zFsBMdUkUPHi6WayPURKWrUA/cTjMsgscsI20l5E2cht8UE+GYr0immbEpoL8mOtGrWRTROCAuM4CP6YssBDuJ5Pk8P/zWg2xWzP00Xplmso/sVqd7Q4DTSevUzXIbQjQ=" |
10.1108/09649429510095908 | <jats:p>Reports on the process by which the Bank of Montreal became an
organization fully committed to workplace equality and workforce
diversity. The idea arose during the development of the new corporate
strategic plan, when it became clear that competitive advantage lay in
this direction. The vision was therefore in... | Integrating diversity and equality into the fabric of the
organization | [
"Totta Johanne M. ",
"Burke Ronald J. "
] | https://doi.org/10.1108/09649429510095908 | 2,002 | July | "Et0ATQKmt36ACBV1R2qd40b/x8J1M//JYlJyoTP/tt3g0FocUkBfXzCH+oN0tbSrmc70zDOsmM7sYskl8HhoBPUXJcAY9nCNGrfgoJp2Pva1WRWg4EKqP5C2/FqdBBO5hNM1HlyXg5nGRZfkRD9Wgw/Izg9/AoL1DMJXHetbJhM=" |
10.1108/09649429510102116 | <jats:p>That women are less well‐paid than men is well‐documented. How
women perceive their apparent lack of “success” in the
labour force is less discussed. Examines how a sample of Australian
women perceive their levels of success relative to their male
counterparts and one another. A sample of 284 public sector empl... | Gender differences in self‐perceived success | [
"Dann Susan "
] | https://doi.org/10.1108/09649429510102116 | 2,002 | July | "i+vFTCDiA9zgBs/3N2Gd+wTFQopXs7PBbtNy6Df/dd3GuhscTkBNmygWYWv4Ur6rMA28Dr0skPYsh1wp4GKCgdcUA+H+zki2GbCg4LomN8G9CRTAOLQ2JqjCqNteJCuZhtstOdyGx0nW1Z1lWhvmkI2vmg9/dZPmSeLWnvUaTi4=" |
10.1108/09649429610148728 | <jats:p>Describes a research project that explores differences in values between male and female flying instructors. Hazardous attitudes and practices in aviation have been attributed to masculine values associated with the flying culture. Data were collected from male and female flying instructors and their approaches... | Feminine and masculine values in flight instructing | [
"Ramsey Deborah C. ",
"Ramsey Philip L. "
] | https://doi.org/10.1108/09649429610148728 | 2,002 | July | "w8rITqDiKJzAzMdzDWuVawzHw+5Ws/OhZtNyYhf/cF3jsBsdUoIMmDSG+0PfR6WjIE68H1GojsMsJu5tQ/E4jE88A6Gd7UmkkbDseJ8ifsC9CRWAc6SebZGc7Lo9BYqJzNk1//iyl7RC3N9gVqt0kI3EmiRvR5HUSKXXzHEeUjw=" |
10.1108/09649429710162901 | <jats:p>Draws on excerpts from interviews with six women teacher/leaders in Taranaki, New Zealand to explore arguments that in Western cultures men maintain power and control of the sexual division of labour in the home, which is allied to a sexual division of labour at work. Uncovers some of the links between the wome... | Who does what at your place? Women educational leaders’ experiences of gender‐segregated work | [
"Court Marian "
] | https://doi.org/10.1108/09649429710162901 | 2,002 | July | "i9gY3QikLn6gEsV3bWq9yQnHkst3s7PBMFNyTj/2tNzk8BgcQkNN2SaGaitcQryrcAy45jPsDfIsdsak7GQ6lv+cH6cerEGEkbEEoLo2O8SVClngePYuf7iL7uJ8BCqYp/k9kfBXq93Gxd/jHLV2Co2qkCx35rHxaSbWxbEaTis=" |
10.1108/09649429710171172 | <jats:p>Analyses the content and methodology of personal development programmes as used within women‐only training. Although women‐only training programmes have increased over the last ten to 15 years, both in the UK and in the European Community, they have developed in an <jats:italic>ad hoc</jats:italic> pragmatic wa... | Personal development and women’s training: transforming the agenda | [
"Bhavnani Reena "
] | https://doi.org/10.1108/09649429710171172 | 2,002 | July | "g1hcTAGiMPagCtd3D2idy4THxsVVs6OFZl0yShb/dd3qkBqcWgtJmDibagv5RaerCQ/lLDMozMeoVsQsxG4YzO2UN+GYz1ikiLXooLLmOsCdSVSgsKCqdpij/tp9BCgd5NslPdwUtw3CTZVgDJFXoo3o2i1vRZDQWttXVfQebqs=" |
10.1108/09649429710182440 | <jats:p>Considers how organizational change and the restructuring of management in the organization are affecting the career opportunities of women professional engineers. Using a case study industrial organization, considers how management itself is changing and being changed. Suggests, therefore, that optimistic stat... | Women and careers in engineering: management changes in the work organization | [
"Evetts Julia "
] | https://doi.org/10.1108/09649429710182440 | 2,002 | July | "AHvcbACiJP7gCJV1BXr924bHQ893M9PjZtVyyDfv8P3A8BsVUgBMnDqW62uUQbSr0I/VXLEsgNduYmwt8P+AhPecu8ESL1yMgLSisIM2PuKhWRTjkIIuK5g89KocBuucltk1F9CSg+3G1ZdhBLO2go/GXi9vQpDwAKvXhfMWZjA=" |
10.1108/09649429710182459 | <jats:p>Addresses the debate about gender‐based leadership/management styles by examining and comparing managerial task preferences and rating of work characteristics of women and men in management positions in the USA, Japan, Australia, Israel and Italy. The findings do not support the notion that women have a distinc... | A cross‐national cross‐gender study of managerial task preferences and evaluation of work characteristics | [
"Toren Nina ",
"Konrad Alison M. ",
"Yoshioka Izumi ",
"Kashlak Roger "
] | https://doi.org/10.1108/09649429710182459 | 2,002 | July | "g3AMTSmgJv6gCMd37WqVO11HQ8JVl7NJdllyWLf/9ZzieDgdU8BMmCiGcmMSQ7Wr4Q8hTDWMiNcsImwpYEQKhO0cD6G+TlmkELH2ILY2P8S9DRSgM8Ye94gIrNodBbuYnPE1Odimg0xCyNflXKX2Ao/m2C1/UIPwaLbW5HMYDjA=" |
10.1108/09649429810243153 | <jats:p>This paper argues that performance evaluation is a major element of preserving the status quo of gender differences in public accounting organizations. Performance evaluation is problematized as part of several broader themes in order to more fully appreciate its importance within careers and the gender pattern... | Where the rubber meets the road: performance evaluation and gender in large public accounting organizations | [
"Fogarty Timothy J. ",
"Parker Larry M. ",
"Robinson Thomas "
] | https://doi.org/10.1108/09649429810243153 | 2,002 | July | "AHlNXSjigv6oQNv3bWqd6wXHQ8JVE7PBZlN2cLe/9d3m8hkZUkJJGTaS+053RaSrOR29TjmciofupEwp4F0IlfeUE+G6zkCmkLnxYLgmttCtCRXBMIAmB7RmvtocB9Pdn9kkOfySx01i1N9kQzvmEo3G+itvQJLVCOAWjfJfLqA=" |
10.1108/09649429810369587 | <jats:p>Some studies, mainly in the West, have suggested that women are more encouraging in their communication styles than men, especially when the conversation is about a personal matter versus when it is business‐related. It has also been contended that same‐sex communication between women is more supportive than bo... | Do women and men communicate differently at work? An empirical study in Hong Kong | [
"Ng Catherine W. "
] | https://doi.org/10.1108/09649429810369587 | 2,002 | July | "k3hMTwjmpn7gDPf3jXg9/zzHSwtVl7HpdlFyXjc/9dzCsAsN00hNnTaWaWPRV6TrygnsTjPsjMeseuRkYtEakH00A6TYrFGMmbWkoL52P+C5CxGxcuYGdoiI6NocJCmtjNE1ufCUh9rO2Ndgyi0mko3Oni1/RJH0SOvWzvJbAjQ=" |
10.1108/09649429910261387 | <jats:p>Chinese women are often perceived as passive, submissive, lacking aggressiveness and a drive to be successful managers. Using a previously validated culturally modified Miner Sentence Completion Scale‐H (for hierarchic), this study compares the motivation to manage a sample of 156 BBA and MBA students in Hong K... | Managerial motivation and gender roles: a study of females and males in Hong Kong | [
"Ebrahimi Bahman P. "
] | https://doi.org/10.1108/09649429910261387 | 2,002 | July | "o2IJXgrirt7EgOd3nWuVqxlHTwxXk/Pp9tFyMLb/dfzD0BAdUgpNGTqGeWMxU6Tr7I68X7GsiJ6sXyQt4EwbnHUUCeD+vFGkHrCk4L42KsC9CAWgcpIudogC6socBKmJjNkVH9yEh1hGyJfp3BH2Ao3OmixvYpH0SILWxvk6AjA=" |
10.1108/09649429910269893 | <jats:p>Previous research has hypothesized that males and females evaluate the level of fairness of a particular decision using different conceptual models of justice. Other research has proposed that one’s sex‐role orientation, i.e. whether a person has masculine or feminine traits, provides another perspective when j... | Sex, roles and justice: a study of gender as a predictor of fairness in decision making | [
"Galea Chris ",
"Wright Barry "
] | https://doi.org/10.1108/09649429910269893 | 2,002 | July | "Q2wNb4rAit7AAtf37WqUfj/Dh+pTM7dhdlFTUrP/9Vym8AIdYgBskiwWO2NSRaSr8E20LhesiMduLFs7xEs6he0cA6T85FqukLugaLs2F/StCwXgM6WOX7gIqNs9LL7Yj+U0PdzSiGxC3N/l2ylWAI3G2i9/YJf1TKDUxPwzDjY=" |
10.1108/09649429910281989 | <jats:p>This article argues that strategies to promote gender equity in organizations need to focus on assumptions in the organizational culture that underpin work practices and behaviors. An analytic case is used to demonstrate the importance of bringing cultural assumptions to the surface during the organizational ch... | Waiting for outcomes: anchoring a dual agenda for change to cultural assumptions | [
"Kolb Deborah M. ",
"Merrill‐Sands Deborah "
] | https://doi.org/10.1108/09649429910281989 | 2,002 | July | "Rf1cTSAikr7giPd3VWv+zy5Hw8JUs+PhdlV20Df/stzkkBpdUgBNHDKGemPRVazrWR3kbDGsiOcskkwt5GEohP0UJ+G46FGkgbUoqNI2f9axCRShciKu65AQ/rodBfqd7vklOPCWx81Wzd9gQq9yoo2Cxid/RIHwGmKX3XBaQjE=" |
10.1108/09653560210421664 | <jats:p>Since its handover from the UK to the People’s Republic of China on 30 June 1997, Hong Kong has been struck by a number of crises. This paper reports the results of an empirical investigation of how Hong Kong companies prepare for crisis. The research design was based on a replication and extension of a study o... | Are Hong Kong companies prepared for crisis? | [
"Chong John K.S. ",
"Nyaw Mee‐Kau "
] | https://doi.org/10.1108/09653560210421664 | 2,002 | July | "MHRYTAjmOl7AwPf3H2k9p0TnR6d1M7PLZlNybDfvvt1MkRANGsBNHDaCMgF0ka7rMM/7ibOskJ9p8miNQ0UJFO+UgeC87VW+GDW4KJx2NtynDQRhUoDOe9gv/oIfRuWppdMVX7GUF9gOxNdhEmb2A4/OWi/vUqKwDGtW07E5Unk=" |
10.1108/09653560210426795 | <jats:p>Fundamental to disaster readiness planning is developing training strategies to compensate for the limited opportunities available for acquiring actual disaster response experience. With regard to communication, decision making and integrated emergency management response, the need to develop mental models capa... | Developing disaster management capability: an assessment centre approach | [
"Paton Douglas ",
"Jackson Duncan "
] | https://doi.org/10.1108/09653560210426795 | 2,002 | July | "wXJEbAiimL5AsPN/n2uZSgbnxgTSN/NDZld2KZb/tJnOQBgZSspNHHaFKmW1k6bvOA+UjfOMgEsL4shvx2HIFVkUKWC9xeSuivdEGBzyM9mFKwThEqiuYfkvvpKrJIaK4NsV97iVl+xDxN9oRndWN43MUy1fSaK0DHtWhfWfOn8=" |
10.1108/09653569410049685 | <jats:p>Co‐ordination is seen as a key element in UK disaster‐response planning,
although the term is used synonymously with co‐operation and liaison by
both the Home Office and the organizations involved. This lack of
clarity shows the <jats:italic>ad hoc</jats:italic> nature of both the legislation and management
pra... | Co‐ordination and Disaster Response in the United Kingdom | [
"Hills Alice E. "
] | https://doi.org/10.1108/09653569410049685 | 2,002 | July | "kVR8TAimOOzAsvf3n2k9cgbnRw1FN7trblP2Rxfv35jOURJIwkDdGWaFKmVxkqTrHo/cATMMkFVr4shtw1FcltmUiWCyx/W+iLdgLBS2NdWFexRgQIiCa6mpuop7phaYqNMVtZWVh/x+xd9nRmVWE83Mma1/QKK1TGpWRdIbNns=" |
10.1108/09653569510082641 | <jats:p>Reports on research carried out under the aegis of the European Community as part of the Step Programme. Researchers from the following universities contributed: Berlin (Germany), Grenoble (France), Lancaster (Great Britain), Liège (Belgium), and The Catholic University (Milan, Italy). Aims to evaluate public p... | Communication about major accident hazards: credibility of qualified informers in an Italian city | [
"Lombardi Marco "
] | https://doi.org/10.1108/09653569510082641 | 2,002 | July | "EGwILojiuhrEFCfzX2CdM0X3RcdTMrFXZnWyYFP/99TN0AhdYgBPmS6HY0P/0KbqEE/VPKPsCAspomoFwlEYncU2i8ScpFucGLFAKrUy112jaRXoA6OOJ/wcfUoeLCaIhbsVtbiRh0ji1d9oExdGso2NnjV/QZK0ALpWnVLfViw=" |
10.1108/09653569510082669 | <jats:p>Discusses the efficiency of disaster management policies and programmes in Australia. Argues that there are long‐standing deficiencies in strategic and operational planning and forecasting approaches. Urges more co‐operation and co‐ordination between the various emergency services. Discusses the development of ... | Inter‐organizational policy processes in disaster management | [
"Kouzmin Alexander ",
"Jarman Alan M. G. ",
"Rosenthal Uriel "
] | https://doi.org/10.1108/09653569510082669 | 2,002 | July | "1fBUbJmiuO5B0t/WP0k5YwbnR00TJ7PLahNzAlfuvNjMjBqdwsHNEeaFC2H106XrMA+cjVEM0HcJqupsy3HsBN2UjGCxw/y+Q79AKlLjPHWBaR9gEMDGs2mhq1o7JIaZoNsZt5WUhuzi4F/lEXPWh03MGT3/U6L1DCdWldaeNjo=" |
10.1108/09653569510088050 | <jats:p>Discusses the results of evaluations of flood forecasting, warning
and response systems in England, Wales, Scotland and Northern Ireland.
Reveals that in England and Wales flood warning systems often
underperform. Despite technical sophistication and their elevation to
high priority in central government′s floo... | Flood warning systems under stress in the United Kingdom | [
"Parker Dennis ",
"Fordham Maureen ",
"Tunstall Sylvia ",
"Ketteridge Anne‐Michelle "
] | https://doi.org/10.1108/09653569510088050 | 2,002 | July | "Yug8bAijWFxBsFP332G9YybjZ6NXN7vCbldmZlf8ftnO0AjZ1kBNGHaHomG10qXrZg+UHTMuGGOppEuMwlEY3k2UiWQwxtS+ELEALP6mFHWNeQ1gAoCEO+yt9to+JgKor7sxn7qWx/zuVV9nA0M0t80EmiV9wbK0CmvGhZffFj0=" |
10.1108/09653569510088069 | <jats:p>The terms “sheltering” and “housing” are used in a variety of unclear and inconsistent ways in the disaster literature. Proposes a differentiation among emergency sheltering, temporary sheltering, temporary housing and permanent housing. Indicates how they are paid differential attention in American disaster pl... | Patterns of sheltering and housing in US disasters | [
"Quarantelli E.L. "
] | https://doi.org/10.1108/09653569510088069 | 2,002 | July | "4fAUbhijqG5AKPPfX2gVKwbnZxMVJ7dDdhN2QTfv9J3GwFJMgoBdGK6HC2VV0qTvwI/9DXOskMEJgkLtQ3AclnsUJ+aSx2yMELcQLPPyNq3xC7WgUoKuZlmh7hcrJqaTs7o/F7WF3uxuxN9qB2fWNw2MmCV306PwTDdWxXFdDls=" |
10.1108/09653569510093405 | <jats:p>In disaster management, relocation/resettlement is more often seen
as the worst option as it gives the impression that nothing else can be
done about the hazard and people have to be moved. Relocation is
unpopular, as plans to relocate entire communities are costly, mainly
because of the need to acquire alterna... | Flood disaster management in Malaysia: an evaluation of the
effectiveness of government resettlement schemes | [
"Weng Chan Ngai "
] | https://doi.org/10.1108/09653569510093405 | 2,002 | July | "U2BIbAuneDbUsudWT0kV64fnZ+8VJ6+LchW3AFb29t/OwBtowsDcWDaHAmH10qTrKA7cDf8O2HELokstwdXNlnuFAeCSg3K+krcAKNO2F93hSwRgUsGmYnmJ/lppbGbYkpsZUZ2WlvjOpJ9mBmW2sw0FGS1zkaO0SDpWhfMcPnk=" |
10.1108/09653569610127442 | <jats:p>Technologists and the public look at risks in different ways: technologists try to find a way of estimating the size of each risk and then try to deal with the bigger ones first; their decisions may not be right but the reasons for them are usually made clear. In contrast, the reasons for the public’s decisions... | Risk ‐ two views: the public’s and the experts’ | [
"Kletz Trevor A. "
] | https://doi.org/10.1108/09653569610127442 | 2,002 | July | "iG3UfBhgOHrF6F+7n2qdJyf3XANVJ6MLZlESQ9Ps8tjG8BJVpkDMWyYGB8vwsKbjME78DOWumEcosmssQfE4rN2UA+Kd51WsGrvIbHYjVE3paRRj7KCKIJsYvRquIIeLhTof94Swh3zn1N97E6MGEo23HCN/QZNwSapXhV7X/iw=" |
10.1108/09653569710162433 | <jats:p>Data sets were compiled from the MHIDAS data bank for incidents where there had been five or more fatalities, ten or more injuries, 50 evacuations, or US$1 million damage. The data were converted to magnitudes on the Bradford Disaster Scale and analysed using maximum likelihood. Parameters determined from the e... | Analysis of fatality, injury, evacuation and cost data using the Bradford Disaster Scale | [
"Keller A.Z. ",
"Meniconi M. ",
"Al‐Shammari I. ",
"Cassidy K. "
] | https://doi.org/10.1108/09653569710162433 | 2,002 | July | "8fBsbrmmmM5JEfLfX2u9YwbhZKWFK7YrQgczxZfv/FzO0AIVo2hXGC4XK3XXka7uYA69iVusWN/pImtpQWVJkFk8gWC2ylCaEbdgKNCiNs2ha41oJoGGZP2Jp5h6JCSK5KAfnZysjeywxP9ta0JWIc3FGS9fS7L0TCLEBbcbXns=" |
10.1108/09653569710172937 | <jats:p>Explores the thesis that the techniques of risk analysis are necessary but in themselves insufficient components of the management of risk process. Begins by exploring the debate about risk. Proposes a definition of risk analysis, suggesting that the term refers to the sum of risk identification, estimation and... | The techniques of risk analysis are insufficient in themselves | [
"Frosdick Steve "
] | https://doi.org/10.1108/09653569710172937 | 2,002 | July | "YuFYLYjiuPrAyP9xXWoda0b3ZIEVo/ffZhc2MxPv/tnFwBIfegDMWi6EGyX/kKejsE79DZOMmAcJqkmtYkmYrO2WIOU87VmsFP+gKPCmdtip6Q3gtoDqStgxuZ6/Bp7c0/sX//SXl2wu1N9pU2PWI43HGal+U4P0DGrGBZBLVjY=" |
10.1108/09653569710172946 | <jats:p>In the USA, the Federal Emergency Management Agency (FEMA) provides support to State and local governments in fulfilment of their responsibilities for preparedness, response, recovery and mitigation of disasters. One method FEMA has used to support State and local emergency communication functions was to sign a... | The role of amateur radio in providing emergency electronic communication for disaster management | [
"Coile Russell C. "
] | https://doi.org/10.1108/09653569710172946 | 2,002 | July | "XPIsLhmjnAzaeWOWr0gdIyfrM4cCJ5drTFN3Qzfv+lzKkFrQ4cANmQaFm3EVk6zvIh/VG3GuHMMpwkwBS7F8VmmWoNSYx+S8gJGQPNrmGyXjezWgpo2uYUythVITJASp8Jo7v4uUlmyr8P9kGmUUN0/GGS1vw+P1SHfWx9eeB34=" |
10.1108/09653569710193772 | <jats:p>Suggests that sources of data on human failure, particularly case studies of specific disasters, have not been able to offer a generalized theory. Suggests that this can best be effected at the level of middle range theory based on analysis of the comparative structure of a workplace organization. Offers an ada... | Human factor failure and the comparative structure of jobs | [
"Mars Gerald "
] | https://doi.org/10.1108/09653569710193772 | 2,002 | July | "CPBYfAjmvvpBjNf3XWmdb0TnUq9UM7fDYlN2QDf/9t3GkBhNK4BMHCaUMmu0UKTrME/1DbOMiIkoou4vwPFYjP00A8Ca5UWMGLegqPI2N92xC1XgUKCOZciIvI4ZDSiIpdsd/5CFl8xi1ddhQiN2Eg3P3C1vwYPwSKNWxXEeDj0=" |
10.1108/09653569810206244 | <jats:p>Malaysia is an ex‐colonial, newly‐industrialising country, with a sustained high economic growth rate averaging eight per cent GDP per annum over the past ten years. Within such a rapidly booming economy, the pace of social, economic and political change is fast, as is the pace of technological change. Other th... | Responding to landslide hazards in rapidly developing Malaysia: a case of economics versus environmental protection | [
"Weng Chan Ngai "
] | https://doi.org/10.1108/09653569810206244 | 2,002 | July | "degYbFquaDbplOfWH0sdo0T1Tec1I7tKVhX2JFL29tXO0BttRoDYWj7Oi3J50KbryI/3q5OsyGSBpU8tw1VJVDudBOS3p16fEPcCrJeyFWyxW8xgEoGt12mJ61poYaeAkDoZUZ3n1O7OZB9JB3PWU01EGwFzK7P2COPCjbken2k=" |
10.1108/09653569810223281 | <jats:p>Examines the disastrous industrial accidents globally since the Second World War. Change and innovation development have accelerated dramatically through this century. The war itself influenced various developments. Argues that environmental problems are problems of development. Bhopal, Chernobyl, Exxon Valdez,... | The dark side of growth and industrial disasters since the Second World War | [
"Granot Hayim "
] | https://doi.org/10.1108/09653569810223281 | 2,002 | July | "UMg4TBimmFrEuFd3HWk5Y4bnVb80I7PTdg/2Y1L+9t3O0BsNMgDdHWaMu2u9kLTrcA7ZiKOsguUpJmstwfEIhP20AUCWBV2/GrUQLJaiFX2hTRxgEqKMdemprUoLLK2YgfsdH5iXl+hK1dchBrO2s4/EWCl/RaN0SL5WhfMeHzs=" |
10.1108/09654280010309012 | <jats:p>Recent advice suggests that single‐level, single‐strand interventions are less effective in preventing or reducing harm from drug misuse than multi‐level multi‐agency approaches. Part 1 described one aspect of a community focused initiative in drug education. The overall aim of the initiative was to support and... | A multi‐level approach to community‐focused training in drug education: part 2 – teachers as researchers and partners in curriculum development | [
"McWhirter Jenny ",
"Boddington Nick ",
"Perry David ",
"Clements Ian ",
"Wetton Noreen "
] | https://doi.org/10.1108/09654280010309012 | 2,002 | July | "0F1UHopkO4zAH3T3T2m96wXnhklRs/OHZn1+Zxf/953N1B7dAsl42iKDKwO3U6bjmQ61lhGsgJON4skl0Ge4VXGWIeQdBXjkmLFg6Lh2UdSVCUXgUiC2fRGJ/qroBCr54Qs1vuyWn3HCRccrRkUUEM0Jwq1/7aKVST7WVNCeejc=" |
10.1108/09654280010343582 | <jats:p>Theatre in education (TIE) has recently been advocated as an effective health education method with young people. However, evaluation findings to date have been mixed. Describes the evaluation of a TIE project involving 19 African and African‐Caribbean young people in inner‐city London. Project objectives inclu... | Vital Youth: evaluating a theatre in health education project | [
"Douglas Nicola ",
"Warwick Ian ",
"Whitty Geoff ",
"Aggleton Peter "
] | https://doi.org/10.1108/09654280010343582 | 2,002 | July | "008UXoJmwl7ACuf3DWC9SgXnwmIQubMFfl92Xx/09N3N0BocQk9tWCKDa0iV46bne568gzOsDJMGY0ggxEk4k3EULSa/z1KkibdEbJjmE9SdCRxhUpiqPRCBv5LtByr968s1ttjUD8jXTNd3AhUECc0IyC15rZCUTbiWTRBedj4=" |
10.1108/09654280010354850 | <jats:p>Examines some of the constraints on the effective evaluation of the health‐promoting school, particularly where a whole‐school approach is used, and outcomes are not behaviour‐specific. Considers the components of a successful school health intervention, and identifies some of the difficulties in achieving comp... | Evaluating the health‐promoting school | [
"Moon Alysoun "
] | https://doi.org/10.1108/09654280010354850 | 2,002 | July | "w0xUPooiWV7AG/XTDkE9ewTnwuAds7OJZn9+VlP29ZnOsBv9KkttSCKGrkbXt6TnWY40CgusDAeAgkglwEW4k9EGHOGeyVGknPFMILri29W9CQhgUoKifHlI/5roBiqJ5YE5svDWn+nCzZ+95HGEEo0Nyi1/rbAVTXbWVJBaVjc=" |
10.1108/09654280110365217 | <jats:p>This study assesses the influence of local government reorganisation on health education provision and support in Welsh secondary schools. The study was conducted in two stages, shortly before, and 31 months after, a local government reorganisation. Respondents for the study were a sample of health education co... | The health promoting status of secondary schools in Wales pre‐ and post‐local government reorganisation: perspectives of health education co‐ordinators | [
"Thomas Malcolm ",
"Keirle Kathleen "
] | https://doi.org/10.1108/09654280110365217 | 2,002 | July | "k24cPoLmchbAlcXXL2G9fwLnQ8cVs7OLLHd2V1f39v3O8BpdEsNNSDKHq0vUFq7q+g+0AiEspAfgJMgoxkOYE2GcHeafD1imnLNoNKpmlxCNCQQgapGyf5AN/pJ4RC658os5nvyUF92GwdOvBiCkk82N2q1/7bCUCVb2RJPbejQ=" |
10.1108/09654280110366009 | <jats:p>The aim of this study was to compare knowledge of the “Sun Know How” campaign’s primary sun safety messages (i.e. covering up, seeking shade and applying sunscreen) between adults who work predominantly outdoors and adults who work predominantly indoors. A questionnaire survey was conducted amongst a purposive ... | Assessing “Sun Know How”: comparing outdoor and indoor workers | [
"Sengupta Soumen ",
"Blain Peter G. "
] | https://doi.org/10.1108/09654280110366009 | 2,002 | July | "w95cLIjgd17QBFe3X2K9hw3vxwtYo7MCZl9iRwX/9VnF1AocQshNmjQHo0m906brUMnkmJGsCBuo5Uuh0mIJlH0XC/W5Ln2EGLfiKLo23DQ1KVThYqCPJlqlftpvLDK47Zs1sPyUl+nG0Z+hgie0s834mCVnQZOlSq82XcVfbhw=" |
10.1108/09654280210434255 | <jats:p>A growing literature is now claiming that participation in the arts, and music in particular, is beneficial to health. Whilst some claims are made for music benefiting physiological health, the main benefit would seem to be for gains in emotional wellbeing. There is a gender dimension to participation in music,... | Singing, gender and health: perspectives from boys singing in a church choir | [
"Ashley Martin "
] | https://doi.org/10.1108/09654280210434255 | 2,002 | July | "u2gVXoqiy97AA/dzbWq1Sm9nQ0ZUk6NBKFd21jv+dZ3P0BucSklNiSaGe0dXc7XqGRq8lxUsDMOpNswgxEu4g2U0CqG+zlOsibHMJpgml9W5SQ1wYqS6f5mAu8sYRn759vM1u/jUH9jCyN8nwUCEkd0omCR7qYFVSTLUQbROhjw=" |
10.1108/09654289410051763 | <jats:p>Describes initial results from a study by researchers at the Health
Education Unit at the University of Southampton to find out what
children aged 4 to 13 understand by “risk” and “risky behaviour”. Suggests
that the concept of risk as something that is positive or exciting first
appears at the age of about nin... | Sharks, Cliffs and Jagged Rocks | [
"McWhirter Jenny ",
"Weston Ros "
] | https://doi.org/10.1108/09654289410051763 | 2,002 | July | "y24cfoqw+t5FTff3HWK9bwXngQQUu7OFZnkWQxP39d3M0Bh9Akt9UwYGu0fXUq6r8u68mwOsDhcogkglwGMYky0UC+AfVWPsHLNoPPp20dS9CQzgcqCuZxGJ/4r8BirpwQs99raFj+iD0c8xdAPUGc0t2Cx3zYOVSRbWTbRXNjc=" |
10.1108/09654289410051790 | <jats:p>Describes a study to determine whether pupils in a secondary school
recognize health education as such, and where they obtain information on
health‐related matters. The study found that some pupils were unaware
that some topics constituted health education. All girls but only 80 per
cent of boys thought that he... | Pupils′ Perceptions of Health Education at School | [
"Hamblett Mary "
] | https://doi.org/10.1108/09654289410051790 | 2,002 | July | "02wdJormcl7EB+VzL2C9bgXnwwJcs7NHZn9+Rlf39/3PtApdYg9tUyKGq0fXVq7qegqkkiMsDAOqJkglxGe4k3GGDeKdDEGg3LNoJrhmlZSJCQjgcuCoZrEJ/8LsTiqpZT09vvTWl8jDxM87oAOkk40Nui137ZCXSR7UTdZXwjc=" |
10.1108/09654289410055949 | <jats:p>Reviews some of the evidence suggesting that sex discrimination is
present in many schools, particularly in relation to science education.
Suggests ways in which schools can address the issue of equal
opportunities for all. Describes an awareness‐raising exercise on equal
opportunities suitable for use with all... | Looking at Us...Looking at Them | [
"White Norma "
] | https://doi.org/10.1108/09654289410055949 | 2,002 | July | "02gEbIqja17Ag5VTrXq1Uwfnw8pU16MDdHN+fj+29/3G0AJcUghtl4aCawPXYq+jec+ElhOsLMOqJkNlxFOog3UeD/efZEismbsEYLhm3/S5CQDAcoQuN53A+nO8JCKo5889mfbSjfpGRZa0wKE0g80i+q1/LJDxSZjSTbZeTj4=" |
10.1108/09654289510095043 | <jats:p>Explores the concept of profession in relation to the occupational
group known as health promotion officers and examines the question of
whether it is appropriate or desirable for health promotion officers to
seek to become professionals. Suggests that although the status of a
profession initially appears to be... | Professionalization and the health promotion | [
"McGhee Gerar "
] | https://doi.org/10.1108/09654289510095043 | 2,002 | July | "g28cfIOiPfbwEHe3PUi96yHnQosdsbOhZFVyQzH/9P3NuBp8UoBd0WKFi0u0QKTrUN/cXzEMhAUMwkih4GKYDX2UC+C9x1ysmKFgdJNmPtSfKRTwaqCobKCvvYoNJC+djxsdNtqEh62H3Z8rBzPWEE3A2it/x4GVCSLWUXJaLhQ=" |
10.1108/09654289510146613 | <jats:p>Summarizes the inadequate way in which young people are taught
about menstruation in school. Describes how the author′s local education
authority decided to call a halt to lectures on menstruation offered by
manufacturers of tampons after concluding that such lectures were
designed to promote sales of tampons. ... | Menstrual complexities | [
"Power Paula "
] | https://doi.org/10.1108/09654289510146613 | 2,002 | July | "4nwcbbqq4R7Eh5VzDWA9Sw/l44FUo7PDJl82V1f//T3MsAodUgt4WyaCKULXQ6bjY8cplyMuDteqZm4kzGO4kfUUE6YXLWiEmLGgIDqik9SFCRDgeqKod5gt/9tsDiq94xs7FLDWl8jCRdc9kqO0E4gsCCx/D7DRSTfWQbZWTj0=" |
10.1108/09654289610109307 | <jats:p>Details components of the programmes of study within the National Curriculum which offer opportunities to contribute to personal, social and health education, along with relevant extracts from <jats:italic>Curriculum Guidance 5: Health Education</jats:italic>. This is a first analysis which the author hopes wil... | Health education in the National Curriculum | [
"Brown Terry "
] | https://doi.org/10.1108/09654289610109307 | 2,002 | July | "hWwUvoKget5QCtXzXUM9awXnQ8gZm6OFYH92Tx/3fJ3P+FrYGkpp2DKLawP1cqrrWYrwEwvsDAeANkgkwGK4n+G0CeafX0PMirNMfLny09WZDRxgIoSodhmJ/9L8BC6J45M9u/xWn5nDTZd7hnCEkU0I2ix/ybCWCZrWVZxTRjc=" |
10.1108/09654289610109316 | <jats:p>Examines what is known about the health education needs of young men and reports on two small qualitative studies which explored young men’s perceptions of their health education needs. Suggests that because health education is often designed and delivered by women, it may not take account of those issues that ... | Health education needs of young men | [
"Dines Thelma ",
"Cornish Rosemary ",
"Weston Ros "
] | https://doi.org/10.1108/09654289610109316 | 2,002 | July | "g2wfHoLiY97Ejuf3DGqVagTnwyJds7NBYl93Rhf/8R3N/BgcSkpt0SKHr0fXV6Xu0wu8hkPsBgePZkAlwGO4k3WUJ6edTEiMmbFsLMpiwcSZDV3wMqCqdJEJ/4v9BCqo5pk9uvDWlvhDzdMigoE0E80oiC1/zYDVTRfWVddfErc=" |
10.1108/09654289610109325 | <jats:p>Describes how the author’s school, which already placed a significant emphasis on encouraging children to value themselves, decided to devote 20 per cent of curriculum time (released as a result of the introduction of the slimmed‐down National Curriculum) to a wide‐ranging health education programme. The school... | An extra 20 per cent of commitment | [
"Bayley Ros "
] | https://doi.org/10.1108/09654289610109325 | 2,002 | July | "kgwcPoKi+VZAiNdzP0q9bgTnB4Q0sbOBZH58A1f3873P2BqYGktNQRKG70fVY6Lre46siiMsLFeo4kgkxGK4k2GUDaebS2CkjLFoJDnil9WdCQQgYtCodpHp/4rsBCqZ4p89uvZWl5nHScOp5DOEk8wJ2Kx/rZqVCbLWWb1XVjM=" |
10.1108/09654289610112402 | <jats:p>Summarizes the importance of facial appearance in everyday life and the difficulties experienced by anyone who suffers facial disfigurement or is born with an unusual facial feature. Describes how the Phoenix Appeal, a plastic surgery charity, and the charity Changing Faces initiated the development of a teachi... | Face values | [
"Partridge James "
] | https://doi.org/10.1108/09654289610112402 | 2,002 | July | "wkgE7bik/Y7Fg5c3TUq1bwTnh8TcsaOhNlse11O39dXC0AqdSgls3Y4Do0v3w6TqCQrVkweobtWoZEshxWJo0BUVB6Sbz2KMmLHAaLn2A/WxLVTgAqWqNbmj/9K9JS78AJ89EvxWn8jWRNaxICeWk02qmK133ZFBTJISQThTZv8=" |
10.1108/09654289610118992 | <jats:p>Bug Busting is a method of clearing head lice by the tutored use of a fine‐toothed plastic comb in association with ordinary shampoo and conditioner. It is becoming recognized as a viable alternative to pesticidal treatments at a time when their efficacy and safety are in question. Discusses the importance of p... | The bug stops here | [
"Ibarra Joanna "
] | https://doi.org/10.1108/09654289610118992 | 2,002 | July | "ksxcDIqj2F7BAXXXX+E9I8ftzgVVM7MjJlN2y53n5R3Q8BIcksdtDQSHr8P356zqHq+9nkKuTEeK4mgkZma6kX02GvC5BcHvn73AbPrgUNSNaQwgQuYoNTGs79OpRjf88pcvPvASn+zTTZ+pZkXEg808mKx3b7JTSSZyRIBTxjc=" |
10.1108/09654289610125534 | <jats:p>Examines why young people choose to speak to their friends about sex and personal relationships rather than to people who they think would give them more accurate information. Suggests that young people, and those professionals who care for them, are unclear as to the meaning of “confidentiality”. Concludes tha... | Who can I turn to? Confidentiality and young people | [
"Dines Thelma "
] | https://doi.org/10.1108/09654289610125534 | 2,002 | July | "s21MLRjkrvaCJ/f3T/gdbwXnBsEU87PBZt9yVhd/9r3MsBgV4kp8WyaWCkKWRqSvUk79niPsDsMowmZo4MOYkXC0K+c9h2CEmLGoaLsm0faNCzHg8rCoZhMF/8K8RjrJpWk/XsDQo0iD3Z4gm8kGg80MHD9/x5LUQbDW3VJTDjU=" |
10.1108/09654289710158375 | <jats:p>Despite widespread professional support for school sex education, there is little evidence about its effects on sexual behaviour. This article describes a project to evaluate rigorously the potential of teacher‐delivered sex education to reduce sexual risk taking. SHARE (Sexual Health and Relationships: Safe, H... | Does sex education make a difference? | [
"Wight Daniel "
] | https://doi.org/10.1108/09654289710158375 | 2,002 | July | "0U4MfqDielzgK/PzrWi9Wwfnh6JUs7MFdn93Shf3v9XE0BjYikpoyiaGKgaXd6brUc6gEhHsDBOrwkh0xEW4kXE0AaUfwGSknLHsOLp2kdSdCxngYqSuNZkA/8roBCro5Ok9lnLUreCCzZdhZoEEA8292C137ZKVSbXUVcheXjc=" |
10.1108/09654289710162514 | <jats:p>Describes the author’s visit to The Netherlands while in receipt of a Winston Churchill Travelling Fellowship to study drug education. Reports on a visit of a group of 12‐year‐old schoolchildren to a remand prison in Amsterdam, where they met a heroin addict. This scheme is run by the Amsterdam police authoriti... | Prison visits to meet drug addicts: a Dutch drug education scheme | [
"Kesterton Allison "
] | https://doi.org/10.1108/09654289710162514 | 2,002 | July | "kW0UjqqmvR6AH9fzfWKxeS/3RF1Rt/ODZn16Q5H9/d3J1Bu9AsBq3Q6BYEvW86DjC4q5lwesBLKp4ukl2GV4H3O2AOKZLVO0GLFEKNlyB9SFDVTgQiT8PTEJvYpsBQv84Sc1n7zTr8naZUejhxYkkcwplD5/7bLXSV7WVPAbajM=" |
10.1108/09654289710172496 | <jats:p>Describes how as part of the 1995/6 GEST 19b innovative drugs education programme, Kirklees Education Advisory Service established a comparative project involving two drugs education programmes for Years 5 and 6 in 31 primary schools. The two programmes, D.A.R.E. and Parents as Educators (PAE), were evaluated a... | Daring to drop D.A.R.E | [
"Noble Colin "
] | https://doi.org/10.1108/09654289710172496 | 2,002 | July | "EUxcvoqgeZbEn2fnb2K9ewX3AkkVs/OCZH16WxP19d3N0BLdAsRM0CSDq4PX067re46wkw+sDBeNZsokgGG4EfmWKWSfDVrMnbNkeLtiR4S9CQVgQqSwfTmJ/4L4DCr55Qs1vqyWn3zC0ce5dsEMks0J2q1/7bCUQb7W3dbeVjI=" |