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2-28
This is called Collect and Pay.
2
Manage your Child Maintenance Service case
28
2,285
2,316
2-29
You must tell the Child Maintenance Service about any Direct Pay transactions you make or receive while you’re signed up to the Collect and Pay service.
2
Manage your Child Maintenance Service case
29
2,317
2,469
2-30
Collection fees
2
Manage your Child Maintenance Service case
30
2,470
2,485
2-31
You have to pay a fee each time you make or receive a regular child maintenance payment. The fee is:
2
Manage your Child Maintenance Service case
31
2,486
2,586
2-32
20% (which is added to the payment) for paying parents
2
Manage your Child Maintenance Service case
32
2,587
2,641
2-33
4% (which is taken off the payment) for receiving parents
2
Manage your Child Maintenance Service case
33
2,642
2,699
2-34
You cannot avoid collection fees by making payments in advance.
2
Manage your Child Maintenance Service case
34
2,700
2,763
2-35
You will not have to pay:
2
Manage your Child Maintenance Service case
35
2,764
2,789
2-36
any fees if you choose a private arrangement
2
Manage your Child Maintenance Service case
36
2,790
2,834
2-37
collection fees if you use Direct Pay
2
Manage your Child Maintenance Service case
37
2,835
2,872
2-38
When you’ll pay or receive the money
2
Manage your Child Maintenance Service case
38
2,873
2,909
2-39
If you’re the paying parent you’ll be sent a letter explaining how much you need to pay and when. This is called a payment plan.
2
Manage your Child Maintenance Service case
39
2,910
3,038
2-40
If you’re the receiving parent, you’ll be sent a letter telling you what payments will be made and when. This is called an expected payment plan.
2
Manage your Child Maintenance Service case
40
3,039
3,184
2-41
The first payment is usually made within 12 weeks of making payment arrangements.
2
Manage your Child Maintenance Service case
41
3,185
3,266
2-42
If a parent does not pay
2
Manage your Child Maintenance Service case
42
3,267
3,291
2-43
The Child Maintenance Service will take action if child maintenance is not paid.
2
Manage your Child Maintenance Service case
43
3,292
3,372
2-44
Enforcement charges
2
Manage your Child Maintenance Service case
44
3,373
3,392
2-45
Action taken by the Child Maintenance Service | Charge
2
Manage your Child Maintenance Service case
45
3,393
3,447
2-46
Liability order | £300
2
Manage your Child Maintenance Service case
46
3,448
3,470
2-47
Lump sum deduction order | £200
2
Manage your Child Maintenance Service case
47
3,471
3,502
2-48
Regular deduction order | £50
2
Manage your Child Maintenance Service case
48
3,503
3,532
2-49
Deduction from earnings request or order | £50
2
Manage your Child Maintenance Service case
49
3,533
3,579
2-50
What action is taken
2
Manage your Child Maintenance Service case
50
3,580
3,600
2-51
The Child Maintenance Service will take action immediately if the paying parent pays through them.
2
Manage your Child Maintenance Service case
51
3,601
3,699
2-52
If the paying parent used the Child Maintenance Service to calculate child maintenance but pays directly, the receiving parent needs to ask the service to take action.
2
Manage your Child Maintenance Service case
52
3,700
3,867
2-53
Disagreements about parentage
2
Manage your Child Maintenance Service case
53
3,868
3,897
2-54
When someone denies they’re the parent of a child, the Child Maintenance Service will:
2
Manage your Child Maintenance Service case
54
3,898
3,984
2-55
ask them for evidence proving they’re not the parent
2
Manage your Child Maintenance Service case
55
3,985
4,037
2-56
tell the other parent what’s happened and ask for evidence to prove parentage
2
Manage your Child Maintenance Service case
56
4,038
4,115
2-57
If there’s no evidence to prove they’re not the parent, the Child Maintenance Service can:
2
Manage your Child Maintenance Service case
57
4,116
4,206
2-58
ask both parents to take a DNA test
2
Manage your Child Maintenance Service case
58
4,207
4,242
2-59
ask the courts to make a decision
2
Manage your Child Maintenance Service case
59
4,243
4,276
2-60
Assumed parentage
2
Manage your Child Maintenance Service case
60
4,277
4,294
2-61
The Child Maintenance Service can assume parentage if the person named as the parent:
2
Manage your Child Maintenance Service case
61
4,295
4,380
2-62
was married to the child’s mother at any time between the conception and birth of the child (unless the child was adopted)
2
Manage your Child Maintenance Service case
62
4,381
4,503
2-63
is named on the child’s birth certificate (unless the child was adopted)
2
Manage your Child Maintenance Service case
63
4,504
4,576
2-64
has taken a DNA test that shows they’re the parent
2
Manage your Child Maintenance Service case
64
4,577
4,627
2-65
has legally adopted the child
2
Manage your Child Maintenance Service case
65
4,628
4,657
2-66
is named in a court order as the parent when the child was born to a surrogate mother
2
Manage your Child Maintenance Service case
66
4,658
4,743
2-67
If parentage is assumed, they’ll work out a child maintenance amount. The person named as the parent has to pay this until they can prove that they’re not the parent.
2
Manage your Child Maintenance Service case
67
4,744
4,910
2-68
Paying child maintenance during a disagreement
2
Manage your Child Maintenance Service case
68
4,911
4,957
2-69
When a child maintenance amount has already been worked out, the person named as the parent has to pay until they can provide evidence they’re not the parent.
2
Manage your Child Maintenance Service case
69
4,958
5,116
2-70
When the amount has not been worked out, the service managing the case will not work it out or ask for payment until the disagreement has been sorted out.
2
Manage your Child Maintenance Service case
70
5,117
5,271
2-71
If the person is found to be the parent, the amount of child maintenance they have to pay will be back-dated.
2
Manage your Child Maintenance Service case
71
5,272
5,381
2-72
Named person proves they’re not the parent
2
Manage your Child Maintenance Service case
72
5,382
5,424
2-73
When this happens, the Child Maintenance Service may:
2
Manage your Child Maintenance Service case
73
5,425
5,478
2-74
refund any payments made after the date they first denied they were the parent, or offset the amount against maintenance for another child
2
Manage your Child Maintenance Service case
74
5,479
5,617
2-75
refund the cost of any DNA tests arranged through the service
2
Manage your Child Maintenance Service case
75
5,618
5,679
2-76
They may also ask the other parent to pay back any child maintenance.
2
Manage your Child Maintenance Service case
76
5,680
5,749
2-77
Refunds depend on the circumstances of each case.
2
Manage your Child Maintenance Service case
77
5,750
5,799
2-78
Changes you need to report
2
Manage your Child Maintenance Service case
78
5,800
5,826
2-79
There are some changes you must tell the Child Maintenance Service about by law. You should report the change as soon as it happens.
2
Manage your Child Maintenance Service case
79
5,827
5,959
2-80
You can report changes to the Child Maintenance Service online or by phone.
2
Manage your Child Maintenance Service case
80
5,960
6,035
2-81
Either parent
2
Manage your Child Maintenance Service case
81
6,036
6,049
2-82
Tell the Child Maintenance Service if:
2
Manage your Child Maintenance Service case
82
6,050
6,088
2-83
a parent or a child has died
2
Manage your Child Maintenance Service case
83
6,089
6,117
2-84
one of the parents is adopting a child
2
Manage your Child Maintenance Service case
84
6,118
6,156
2-85
you want to close your case
2
Manage your Child Maintenance Service case
85
6,157
6,184
2-86
you want to change from using a payment collection service to a Direct Pay service, or the other way around
2
Manage your Child Maintenance Service case
86
6,185
6,292
2-87
there’s a change to the number of nights a child regularly stays overnight with the paying parent
2
Manage your Child Maintenance Service case
87
6,293
6,390
2-88
Paying parent
2
Manage your Child Maintenance Service case
88
6,391
6,404
2-89
Tell the Child Maintenance Service if you:
2
Manage your Child Maintenance Service case
89
6,405
6,447
2-90
start or stop working for an employer
2
Manage your Child Maintenance Service case
90
6,448
6,485
2-91
start or stop being self-employed
2
Manage your Child Maintenance Service case
91
6,486
6,519
2-92
have lost your job or you’re temporarily receiving Statutory Sick Pay
2
Manage your Child Maintenance Service case
92
6,520
6,589
2-93
want to restart your payments
2
Manage your Child Maintenance Service case
93
6,590
6,619
2-94
have received notification of a court or tribunal date
2
Manage your Child Maintenance Service case
94
6,620
6,674
2-95
have received notification of a deduction order from a bank
2
Manage your Child Maintenance Service case
95
6,675
6,734
2-96
move house (give your new address within 7 days of moving)
2
Manage your Child Maintenance Service case
96
6,735
6,793
2-97
change your phone number (including mobile number)
2
Manage your Child Maintenance Service case
97
6,794
6,844
2-98
have an income change of 25% or more
2
Manage your Child Maintenance Service case
98
6,845
6,881
2-99
Your payments may be reduced for a period. You’ll get a payment schedule with the new amount.
2
Manage your Child Maintenance Service case
99
6,882
6,975
2-100
If you pay child maintenance through deductions in your earnings and you leave your job, you must tell the Child Maintenance Service:
2
Manage your Child Maintenance Service case
100
6,976
7,109
2-101
the date you left your last job
2
Manage your Child Maintenance Service case
101
7,110
7,141
2-102
the name and address of your new employer (if any)
2
Manage your Child Maintenance Service case
102
7,142
7,192
2-103
how much you expect to earn
2
Manage your Child Maintenance Service case
103
7,193
7,220
2-104
your new payroll number (if any)
2
Manage your Child Maintenance Service case
104
7,221
7,253
2-105
You should also report details about children who you or your partner have registered for Child Benefit, for example:
2
Manage your Child Maintenance Service case
105
7,254
7,371
2-106
any changes to the number of children living with you
2
Manage your Child Maintenance Service case
106
7,372
7,425
2-107
if any child living with you reaches the age of 20
2
Manage your Child Maintenance Service case
107
7,426
7,476
2-108
Receiving parent
2
Manage your Child Maintenance Service case
108
7,477
7,493
2-109
Tell the Child Maintenance Service if:
2
Manage your Child Maintenance Service case
109
7,494
7,532
2-110
there’s a change to the number of children living with you that you get child maintenance for
2
Manage your Child Maintenance Service case
110
7,533
7,626
2-111
there’s a change to the number of children that you or your partner have registered for Child Benefit
2
Manage your Child Maintenance Service case
111
7,627
7,728
2-112
a child you get child maintenance for leaves full-time education (up to and including A Level) or reaches the age of 20
2
Manage your Child Maintenance Service case
112
7,729
7,848
2-113
you or any of the children you get child maintenance for no longer live in the UK
2
Manage your Child Maintenance Service case
113
7,849
7,930
2-114
you find out that the paying parent is coming off benefits
2
Manage your Child Maintenance Service case
114
7,931
7,989
2-115
you’re moving house or know that the other parent is
2
Manage your Child Maintenance Service case
115
7,990
8,042
2-116
your phone number (including mobile number) changes
2
Manage your Child Maintenance Service case
116
8,043
8,094
2-117
the paying parent’s income has changed by 25% or more
2
Manage your Child Maintenance Service case
117
8,095
8,148
2-118
When you report a change
2
Manage your Child Maintenance Service case
118
8,149
8,173
2-119
You might need to provide:
2
Manage your Child Maintenance Service case
119
8,174
8,200
2-120
employers’ details or payslips
2
Manage your Child Maintenance Service case
120
8,201
8,231
2-121
benefits information
2
Manage your Child Maintenance Service case
121
8,232
8,252
2-122
a tax return or an explanation of what you think you’ll earn if you’re self-employed
2
Manage your Child Maintenance Service case
122
8,253
8,337
2-123
If you do not give the right information
2
Manage your Child Maintenance Service case
123
8,338
8,378
2-124
You could be taken to court and fined up to £1,000 if you:
2
Manage your Child Maintenance Service case
124
8,379
8,437
2-125
do not give the information you are asked for
2
Manage your Child Maintenance Service case
125
8,438
8,483
2-126
give information that you know is false
2
Manage your Child Maintenance Service case
126
8,484
8,523
2-127
This applies to any person or organisation who, by law, must give the Child Maintenance Service information, for example:
2
Manage your Child Maintenance Service case
127
8,524
8,645