chunk_id stringlengths 3 7 | chunk stringlengths 1 850 | source_url stringclasses 601
values | title stringclasses 1
value | chunk_idx int64 0 433 | chunk_start_char int64 0 178k | chunk_end_char int64 70 178k |
|---|---|---|---|---|---|---|
853_119 | 7ED11E4A93F4F818B63D91A]
REQUIREMENTS
BY COMPONENT
* FileNet P8 Content Search Services Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1B231CA0C7ED11E4A93F4F818B63D91A&duComponentIds=Server_1CE258D0C7ED11E4A93F4F818 | DEV_Q253 | 119 | 45,435 | 45,732 | |
853_120 | B63D91A]
* Server [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1B231CA0C7ED11E4A93F4F818B63D91A&duComponentIds=Server_1CE035F0C7ED11E4A93F4F818B63D91A]
* Text Search Support for Content Manager [http://www.ibm.com/software/reports/compatibility/... | DEV_Q253 | 120 | 45,732 | 46,054 | |
853_121 | arity-reports/report/html/softwareReqsForProduct?deliverableId=1B231CA0C7ED11E4A93F4F818B63D91A&duComponentIds=Server_1CE1BC90C7ED11E4A93F4F818B63D91A]
RELATED REQUIREMENTS
No related requirements. | DEV_Q253 | 121 | 46,054 | 46,255 | |
853_122 |
Back to top
CONTENT COLLECTOR FOR MICROSOFT SHAREPOINT
REQUIREMENTS
BY PLATFORM
* Windows [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=E13A64E0C7EB11E4A93F4F818B63D91A&osPlatforms=Windows]
* Supported Hypervisors [http://www.ibm.com/s... | DEV_Q253 | 122 | 46,255 | 46,667 | |
853_123 | E0C7EB11E4A93F4F818B63D91A]
REQUIREMENTS
BY COMPONENT
* FileNet P8 Content Search Services Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=E13A64E0C7EB11E4A93F4F818B63D91A&duComponentIds=Server_E3176240C7EB11E4A93F4F | DEV_Q253 | 123 | 46,667 | 46,964 | |
853_124 | 818B63D91A]
* Server [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=E13A64E0C7EB11E4A93F4F818B63D91A&duComponentIds=Server_E3151850C7EB11E4A93F4F818B63D91A]
* SharePoint Support [http://www.ibm.com/software/reports/compatibility/clarity | DEV_Q253 | 124 | 46,964 | 47,272 | |
853_125 | -reports/report/html/softwareReqsForProduct?deliverableId=E13A64E0C7EB11E4A93F4F818B63D91A&duComponentIds=Server_E315DBA0C7EB11E4A93F4F818B63D91A]
* Text Search Support for Content Manager [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=E13A64E0C7EB1 | DEV_Q253 | 125 | 47,272 | 47,591 | |
853_126 | 1E4A93F4F818B63D91A&duComponentIds=Server_E3169EF0C7EB11E4A93F4F818B63D91A]
RELATED REQUIREMENTS
No related requirements.
Back to top | DEV_Q253 | 126 | 47,591 | 47,733 | |
854_0 | Title: IBM RDz TSO EXIT IKJEESX0 TERMINATES with RC04 - United States
Text:
IKJEESX0 TECHNOTE (TROUBLESHOOTING)
PROBLEM(ABSTRACT)
IBM Rational Developer for z Systems (RDz) using TSO Send command may result in the error IKJ79154I for TSO EXIT IKJEESX0, RC 04
SYMPTOM
Issuing the TSO SEND command in a batch job may ... | DEV_Q254 | 0 | 0 | 386 | |
854_1 | 0 REQUESTED TERMINATION.
IKJ79154I REASON CODE X'00000004'.
CAUSE
The RDz TSO Send command will invoke a TSO exit, IKJEESX0 (FEKEESX0) that will terminate with a reason code of 4 if you have not coded a facility class for the FEK.CMD.SEND and FEK.CMD.SEND.CLEAR. | DEV_Q254 | 1 | 386 | 652 | |
854_2 |
The exit provided by RDz checks to see if the user has the authority to issue the TSO Send command by executing the RACROUTE macro:
RACROUTE REQUEST=AUTH,CLASS=(R5),ENTITYX=(rEntityBL), *
WORKA=(R0),RELEASE=2.2,ATTR=READ,LOG=NOSTAT, *
MF=(E,AUTHCHK)
RESOLVING THE PROBLEM
Code the appropriate security definitio... | DEV_Q254 | 2 | 652 | 1,015 | |
854_3 |
Below is an example from the Knowledge Center > Configuring > Host Configuration Guide that will allow everyone to send messages, and only users able to issue operator commands to clear the message buffer:
RDEFINE FACILITY (FEK.CMD.SEND.**) UACC(READ) -
DATA('z/OS EXPLORER - SEND COMMAND')
RDEFINE FACILITY ... | DEV_Q254 | 3 | 1,015 | 1,445 | |
854_4 | CLASS(FACILITY) -
ID(STCRSE) ACCESS(READ)
SETROPTS RACLIST(FACILITY) REFRESH
RELATED INFORMATION
RDz V9.5 Knowledge Center Host Configuration Guide [http://www.ibm.com/support/knowledgecenter/SSQ2R2_9.5.0/com.ibm.guide.hostconfig.doc/topics/sendmsg.html?lang=en]
zOS Explorer 3.0 Knowledge Center Host configura... | DEV_Q254 | 4 | 1,445 | 1,886 | |
854_5 | lang=en] | DEV_Q254 | 5 | 1,886 | 1,894 | |
857_0 | Title: IBM ITCAM for SOA KD4SDMS database size grows - United States
Text:
CAMSOAALL CAMSOADB CAMSOAPERF REQMETRICS RESPMETRICS kd4TrimDB2db TECHNOTE (FAQ)
QUESTION
As the KD4SDMS grows unbounded, is there a way to regularly prune it?
ANSWER
Regarding the older release ITCAM for SOA 7.1.1, there is no a mechanism ... | DEV_Q257 | 0 | 0 | 374 | |
857_1 | The following Wiki page has been published on the topic:
https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli+Composite+Application+Manager/page/Pruning+SDMS+Relationship+Metrics+Tables [https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli+Composite+Application+Manager... | DEV_Q257 | 1 | 374 | 880 | |
857_2 | .
As for the newer ITCAM for SOA 7.2, there is a cleanup task that runs on the TEPS host where SDMS database is installed. It deletes REQMETRICS and RESPMETRICS table rows where SRTTIME (start of period) is more than 24 hours ago. So these two tables, which are responsible for most of KD4SDMS storage occupation, shou... | DEV_Q257 | 2 | 880 | 1,296 | |
858_0 | Title: IBM How to enable Baselining in your monitored application. - United States
Text:
tema enable baselining Unknown application health status CAMADALL CAMADINST TECHNOTE (FAQ)
THIS DOCUMENT APPLIES ONLY TO THE FOLLOWING LANGUAGE VERSION(S):
US English
QUESTION
Steps to enable Baselining in your monitored appl... | DEV_Q258 | 0 | 0 | 440 | |
858_1 | The baselining of the application is a process that uses a pre-defined mathematical and statistical method to automatically calculate a threshold based on response time information typically collected over a period of time (few days to few weeks.)
By default baselining gets enabled with a situation WasAppDiscoverd. ... | DEV_Q258 | 1 | 440 | 998 | |
858_2 |
You want to do baselining with normal or typical load on the server over a period of few days to few weeks, or even few months. The performance of the application under this load is considered good (you will see "Good"" in the Application Health views) and deviation from this performance indicates degrading health (... | DEV_Q258 | 2 | 998 | 1,396 | |
858_3 |
To start baselining for your application server, please follow these steps:
(Note 1: in this example, I've used a WebSphere-based application but you can also do the same for any application on your J2EE agent also.)
(Note 2: Before beginning baselining, make sure you have typical or normal load on the server to... | DEV_Q258 | 3 | 1,396 | 1,942 | |
858_4 | If they're blank, your baselining has not been started.
2. Next select Application Health, right-click on it, go to Workspace and select Application Health status. If you see Unknown, then you know the baselining has not started or not been calculated.
3. High-lite your application, select the small yellow chain l... | DEV_Q258 | 4 | 1,942 | 2,339 | |
858_5 | See screenshot here:
[/support/docview.wss?uid=swg21653905&aid=1] [/support/docview.wss?uid=swg21653905&aid=1]
4. In the bottom panel on the right select the line that says All and high-lite it. Then right-click it, select Take Action and Select. In the pull-down, select Start_Baselining and enter the Period (2 da... | DEV_Q258 | 5 | 2,339 | 2,734 | |
858_6 | If you wish, you can change these values to whatever you want.
See screenshots here:
[/support/docview.wss?uid=swg21653905&aid=2] [/support/docview.wss?uid=swg21653905&aid=2]
[/support/docview.wss?uid=swg21653905&aid=3]
Hit OK twice and you should get a Command completed successfully message. | DEV_Q258 | 6 | 2,734 | 3,034 | |
858_7 | (Note: If you get a Baselining_Already_Active message in the pop-up window, then you should do another Take Action and Stop_Baselining first if you want to do the baselining again.)
Once you have the baselining active, let it run for the period of time with typical load on the server. After the baselining is complete... | DEV_Q258 | 7 | 3,034 | 3,472 | |
858_8 |
Cross reference information Segment Product Component Platform Version Edition Systems and Asset Management Tivoli Composite Application Manager for Web Resources ITCAM for Web Resources (J2EE TEMA) AIX, HP-UX, Linux, Solaris, Windows, Solaris Opteron 6.1, 6.2 Advanced
PRODUCT ALIAS/SYNONYM
ITCAM ITCAM4AD ITCAM... | DEV_Q258 | 8 | 3,472 | 3,824 | |
860_0 | Title: IBM PI50993:Apache HTTPComponents vulnerabilities in WebSphere Application Server (CVE-2012-6153, CVE-2014-3577) - United States
Text:
PI50993; PI50993; PI50993 DOWNLOADABLE FILES
ABSTRACT
Apache HTTPComponents vulnerabilities in WebSphere Application Server (CVE-2012-6153, CVE-2014-3577)
DOWNLOAD DESCRIPTI... | DEV_Q260 | 0 | 0 | 364 | |
860_1 | ERROR DESCRIPTION:
Apache HTTPComponents vulnerabilities in WebSphere Application Server
LOCAL FIX:
PROBLEM SUMMARY:
Apache HTTPComponents vulnerabilities in WebSphere Application Server
PROBLEM CONCLUSION:
Apache HTTPComponents vulnerabilities in WebSphere Application Server
PREREQUISITES
None
INSTALLATION INST... | DEV_Q260 | 1 | 364 | 761 | |
860_2 |
URL LANGUAGE SIZE(Bytes) Readme [ftp://public.dhe.ibm.com/software/websphere/appserv/support/fixes/PI50993/8.0.0.11/readme.txt] US English 2260 Readme [ftp://public.dhe.ibm.com/software/websphere/appserv/support/fixes/PI50993/8.5.5.7/readme.txt] US English 2296
DOWNLOAD PACKAGE
KNOWN SIDE EFFECTS
There would be No... | DEV_Q260 | 2 | 761 | 1,163 | |
860_3 | HTTPClient libraries are no long visible to application. To resolve this error, application may need to be updated with HTTPCore and HTTPClient libraries bundled.
Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
What is Fix Central(FC)? | DEV_Q260 | 3 | 1,163 | 1,413 | |
860_4 | [https://www.ibm.com/support/fixcentral/help?page=swfaqs] 8.5.5.6-WS-WASProd-IFPI50993 12-03-2015 US English 254093 HTTP [http://www-933.ibm.com/eserver/support/fixes/fixcentral/swgquickorder?fixes=8.5.5.6-WS-WASProd-IFPI50993&productid=WebSphere%20Application%20Server&brandid=5] 8 | DEV_Q260 | 4 | 1,413 | 1,696 | |
860_5 | .0.0.10-WS-WASProd-IFPI50993 12-03-2015 US English 253242 HTTP [http://www-933.ibm.com/eserver/support/fixes/fixcentral/swgquickorder?fixes=8.0.0.10-WS-WASProd-IFPI50993&productid=WebSphere%20Application%20Server&brandid=5]
TECHNICAL SUPPORT
Contact IBM Support using SR (http://www.ibm.com/software | DEV_Q260 | 5 | 1,696 | 1,997 | |
860_6 | /support/probsub.html [http://www.ibm.com/software/support/probsub.html]), visit the WebSphere Application Server support web site (http://www.ibm.com/software/webservers/appserv/was/support/ [http://www.ibm.com/software/webservers/appserv/was/support/]), or contact 1-800-IBM-SERV (U.S. only). | DEV_Q260 | 6 | 1,997 | 2,291 | |
860_7 |
[/support/docview.wss?uid=swg24041394&aid=1]Problems (APARS) fixed [/support/docview.wss?uid=swg24041394&aid=2]Problems (APARS) fixed
PI50993 | DEV_Q260 | 7 | 2,291 | 2,436 | |
861_0 | Title: IBM PI47826: VMM DOES NOT CLEAR THE CACHE IF CLEARENTITY MODE IS USED. | DEV_Q261 | 0 | 0 | 77 | |
861_1 | - United States
Text:
FIXES ARE AVAILABLE
8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9 [http://www-01.ibm.com/support/docview.wss?uid=swg24041819]
8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10 [http://www-01.ibm.com/support/docview.wss?uid=swg24042150]
8.5.5.11: WebSphere | DEV_Q261 | 1 | 77 | 376 | |
861_2 | Application Server V8.5.5 Fix Pack 11 [http://www-01.ibm.com/support/docview.wss?uid=swg24043005]
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13 [http://www-01.ibm.com/support/docview.wss?uid=swg24042746]
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12 [http://www-01.ibm.com/support/doc | DEV_Q261 | 2 | 376 | 683 | |
861_3 | view.wss?uid=swg24043844]
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14 [http://www-01.ibm.com/support/docview.wss?uid=swg24044096]
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13 [http://www-01.ibm.com/support/docview.wss?uid=swg24044479]
8.0.0. | DEV_Q261 | 3 | 683 | 949 | |
861_4 | 15: WebSphere Application Server V8.0 Fix Pack 15 [http://www-01.ibm.com/support/docview.wss?uid=swg24044734]
SUBSCRIBE
You can track all active APARs for this component.
APAR STATUS
* CLOSED AS PROGRAM ERROR. | DEV_Q261 | 4 | 949 | 1,164 | |
861_5 |
ERROR DESCRIPTION
* If base entry and name in repository is different and
clearCache functionality is used with clearEntity mode then
virtual member manager (VMM) still looks in the cache and gets
the entity from the cache instead of fetching it from the LDAP
server. | DEV_Q261 | 5 | 1,164 | 1,460 | |
861_6 |
LOCAL FIX
* test fix
PROBLEM SUMMARY
* ****************************************************************
* USERS AFFECTED: All users of IBM WebSphere Application *
* Server V8.0 and V8.5 virtual member *
* manager (... | DEV_Q261 | 6 | 1,460 | 2,060 | |
861_7 | *
****************************************************************
* RECOMMENDATION: *
****************************************************************
LDAP Clear cache functionality of VMM does not work when using
clearEntity mode. ... | DEV_Q261 | 7 | 2,060 | 2,642 | |
861_8 |
The fix for this APAR is currently targeted for inclusion in
fix packs 8.0.0.13 and 8.5.5.9. | DEV_Q261 | 8 | 2,642 | 2,745 | |
861_9 | Please refer to the
Recommended Updates page for delivery information:
http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980 [http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980]
TEMPORARY FIX
COMMENTS
APAR INFORMATION
* APAR NUMBER
PI47826
* REPORTED COMPO... | DEV_Q261 | 9 | 2,745 | 3,129 | |
861_10 | 5724H8800
* REPORTED RELEASE
800
* STATUS
CLOSED PER
* PE
NoPE
* HIPER
NoHIPER
* SPECIAL ATTENTION
NoSpecatt / Xsystem
* SUBMITTED DATE
2015-08-28
* CLOSED DATE
2015-12-09
* LAST MODIFIED DATE
2015-12-09
* APAR IS... | DEV_Q261 | 10 | 3,129 | 3,459 | |
861_11 | FROM ONE OR MORE OF THE FOLLOWING:
* APAR IS SYSROUTED TO ONE OR MORE OF THE FOLLOWING:
FIX INFORMATION
* FIXED COMPONENT NAME
WEBS APP SERV N
* FIXED COMPONENT ID
5724H8800
APPLICABLE COMPONENT LEVELS
* R800 PSY
UP
* R850 PSY
UP | DEV_Q261 | 11 | 3,459 | 3,756 | |
862_0 | Title: IBM Wrong codepoints for non-ASCII characters inserted in UTF-8 database using CLP - United States
Text:
CLP; insert; codepage; unicode; wrong codepoints; CharConversionException TECHNOTE (TROUBLESHOOTING)
PROBLEM(ABSTRACT)
During insert from the CLP there is no codepage conversion if operating system codepag... | DEV_Q262 | 0 | 0 | 426 | |
862_1 |
If data has a different encoding then the database codepage (this can be verified using any hex editor), then the operating system codepage should be changed to match the data's encoding in order to enforce the data conversion to the database codepage.
SYMPTOM
Error executing Select SQL statement. Caught by java.io... | DEV_Q262 | 1 | 426 | 771 | |
862_2 | ERRORCODE=-4220
Caused by:
java.nio.charset.MalformedInputException: Input length = 4759
at com.ibm.db2.jcc.b.u.a(u.java:19)
at com.ibm.db2.jcc.b.bc.a(bc.java:1762)
CAUSE
During an insert of data using CLP characters, they do not go through codepage conversion. | DEV_Q262 | 2 | 771 | 1,042 | |
862_3 |
If operating system and database codepage both are UTF-8, but the data to be inserted is not Unicode, then data in the database might have incorrect codepoints (not-Unicode) and the above error will be a result during data retrieval.
To verify the encoding for data to be inserted you can use any editor that shows he... | DEV_Q262 | 3 | 1,042 | 1,608 | |
862_4 |
To force codepage conversion during insert from the CLP make sure that the operating system codepage is non-Unicode and matching to the codepage of data when you insert data to Unicode database from non-Unicode data source.
Problem Details
An example problem scenario is as follows:
1. Create a database of type... | DEV_Q262 | 4 | 1,608 | 2,121 | |
862_5 | Check operating system locale:
locale LANG=en_US.UTF-8
LC_CTYPE="en_US.UTF-8"
4. Insert the non-ASCII characters 'Ã' , '³', '©' which have codepoint 0x'C3', 0x'B3',0x'A9' in codepage 819 into the table:
INSERT INTO test VALUES ('Ã')
INSERT INTO test VALUES ('³')
IN... | DEV_Q262 | 5 | 2,121 | 2,485 | |
862_6 | By running the following statement, you can see that all INSERT statements caused only one byte to be inserted into the table:
SELECT col, HEX(col) FROM test
à C3
³ B3
© A9
However, the UTF-8 representation of those characters are: 0x'C383' for 'Ã', 0x'C2B3' for '³', a... | DEV_Q262 | 6 | 2,485 | 2,917 | |
862_7 | When selecting from a column using the JDBC application, the following error will occur. This is expected because the table contains invalid UTF-8 data:
Error executing Select SQL statement. Caught by java.io.CharConversionException. ERRORCODE=-4220
Caused by:
java.nio.charset.MalformedInputException: ... | DEV_Q262 | 7 | 2,917 | 3,365 | |
862_8 | Delete all rows with incorrect Unicode codepoints from the test table:
DELETE * from test
8. Change the locale to one that matching codepage of data to be inserted:
export locale=en_us. One of the way to determine the codepage for your data can be found here: http://www.codeproject.com/Articl... | DEV_Q262 | 8 | 3,365 | 3,820 | |
862_9 | If you prepare data yourself using some editor please check the documentation for your editor to find out how to set up the codepage for data being prepared by the editor.
9. Insert data to the table:
INSERT INTO test VALUES ('Ã')
INSERT INTO test VALUES ('³')
INSERT INTO test VALUES ('©'... | DEV_Q262 | 9 | 3,820 | 4,159 | |
862_10 | Verify that inserted data were converted to UTF-8 during insert:
SELECT col, HEX(col) FROM test
à C383
³ C2B3
© C2A9
11. Run your java application selecting Unicode data. No exception should be reported. | DEV_Q262 | 10 | 4,159 | 4,409 | |
862_11 |
ENVIRONMENT
UNIX, Linux, Unicode database
DIAGNOSING THE PROBLEM
Verify that non-ASCII data have a proper Unicode codepoints in Unicode database
RESOLVING THE PROBLEM
Reinsert data with codepage conversion enforced by setting the operation system codepage matching to the codepage of data to be inserted
REL... | DEV_Q262 | 11 | 4,409 | 4,840 | |
863_0 | Title: IBM Health Checks and Introduction to Troubleshooting on a PureApplication System - United States
Text:
TECHNOTE (TROUBLESHOOTING)
PROBLEM(ABSTRACT)
This document describes how to check the health of your system, and when needed, where to start troubleshooting a problem on a PureApplication System.
RESOLVI... | DEV_Q263 | 0 | 0 | 544 | |
863_1 |
With PureApplication System firmware versions 2.1.0.1 or newer you can use the System Health check report to see a consolidated view of some of the PureApplication System UI pages.
System > System Troubleshooting, click on System Health Check.
[/support/docview.wss?uid=swg21675742&aid=1] [/support/docview.wss?... | DEV_Q263 | 1 | 544 | 983 | |
863_2 | These checks take about 15 minutes.
Full Health Checks lists a set items you can review every week to help you confirm your system is operational. There are more checks in this section.
Introduction to Troubleshooting and Contacting IBM Support and sending in your information are included to help when the informat... | DEV_Q263 | 2 | 983 | 1,642 | |
863_3 | This should take about 15 minutes.
If the information displayed is not as expected, expand all sections of the web page and copy the page to a word processing document. Proceed to the Contacting IBM Support and sending in your information section of this document. Start with Step 1 where you will add this informatio... | DEV_Q263 | 3 | 1,642 | 2,251 | |
863_4 | Problems System Console > System > Problems This view should be empty. However, if problems have been identified by the system, they will be listed here.
You can sort problems by any of the column headers. The "Created on" date is usually the most helpful. Investigate any problems that are reported here. When the is... | DEV_Q263 | 4 | 2,251 | 2,819 | |
863_5 | There may be some overlap between information in this view and that presented in the Event Viewer.
Search the Support Portal [http://www.ibm.com/support/entry/portal/product/puresystems/pureapplication_system]for content that may help you avoid opening a service request. Events System Console > System > Events Events ... | DEV_Q263 | 5 | 2,819 | 3,450 | |
863_6 | Look for "critical" and "Call HOME events"
Search the Support Portal [http://www.ibm.com/support/entry/portal/product/puresystems/pureapplication_system]for content that may help you avoid opening a service request.
Compute Nodes System Console > Hardware > Compute Nodes Click on any Errors or Warning Events and rev... | DEV_Q263 | 6 | 3,450 | 4,047 | |
863_7 | Hover over the 'temperature icons' for these field to see the expected temperature range.
On the W1700, a compute node with an LED on might be an indication of a AIX Operation System problem on one if the Virtual Machines which is or was running. See: Node <node_nn> message: (System Event) system hardware failure, ... | DEV_Q263 | 7 | 4,047 | 4,463 | |
863_8 | [http://www.ibm.com/support/docview.wss?uid=swg21669085] This is not a hardware problem
Management Nodes System Console > Hardware > Management Nodes Look at the status of elements and events associated with the two PureSystems Manager nodes and the other two.
Click on any Errors or Warning Events and review the ... | DEV_Q263 | 8 | 4,463 | 5,033 | |
863_9 | Job Queue System Console > System > Job Queue. You want to ensure that jobs are starting and finishing on this page.
Check the Started Queue for failures.
Click the check-box to show internal jobs to get a complete picture of the job queue.
It is quickest to sort by "Status" which will pull all failures to the t... | DEV_Q263 | 9 | 5,033 | 5,521 | |
863_10 | Failed Deployments Workload Console > Instances > All Instances Look over the list of all instances to find those that are failed that appear to be stuck initializing.
A large number of deployments in these failed or stalled states can indicate system wide problems that should be investigated. A few failed or error ... | DEV_Q263 | 10 | 5,521 | 6,095 | |
863_11 | FULL HEALTH CHECKS
Along with forwarding the events to a monitoring system, you might want to check the following items every week. The "Lite Health Check" are included in the "Full Health Check" list below.
If the information displayed is not as expected, expand all sections of the web page and copy the page to ... | DEV_Q263 | 11 | 6,095 | 6,625 | |
863_12 |
Check Web Console Page Description High Availability Status of the system System Console > Troubleshooting, then expand the High Availability section. Under Service Code, the overall status should be "Online" when this feature is working properly. Temperature System Console > Hardware > Infrastructure Map Click on ... | DEV_Q263 | 12 | 6,625 | 7,330 | |
863_13 |
Prior to V2.0, the temperature check on the storage node component is incorrect. Check for events concerning storage node (V7000 Storewize ) component instead.
Component Status System Console > Hardware > Infrastructure Map
For the components in the system, check the status shown on the web page.
If there i... | DEV_Q263 | 13 | 7,330 | 7,863 | |
863_14 | Check the "Updated on" column to see when the event was posted.
[/support/docview.wss?uid=swg21675742&aid=2] System Console > Hardware > Infrastructure Map Click on "Switch to Tree View"
Flex Chassis >
Chassis Management Module
Check that there are 2 Chassis Management Modules (CMM) and a primary and second... | DEV_Q263 | 14 | 7,863 | 8,372 | |
863_15 | Ambient Temperature and Maximum Ambient Temperature. Hover over the 'temperature icons' for these field to see the expected temperature range.
[/support/docview.wss?uid=swg21675742&aid=2] System Console > Hardware > Compute Nodes Click on any Errors or Warning Events and review the health statistic and other inf... | DEV_Q263 | 15 | 8,372 | 8,930 | |
863_16 | Hover over the 'temperature icons' for these field to see the expected temperature range.
On the W1700, or W2700, a compute node with an LED on might be an indication of a AIX Operation System problem on one if the Virtual Machines which is or was running. See: Node <node_nn> message: (System Event) system hardwa... | DEV_Q263 | 16 | 8,930 | 9,358 | |
863_17 | [http://www.ibm.com/support/docview.wss?uid=swg21669085] This is not a hardware problem
[/support/docview.wss?uid=swg21675742&aid=2] System Console > Hardware > Infrastructure > Management Node
Check the management nodes to make sure they are powered on and available.
One of the PureSystem Managers should have... | DEV_Q263 | 17 | 9,358 | 9,860 | |
863_18 | Click on any Errors or Warning Events and review the health statistic and other information on these pages.
One of the PureSystem Managers should be marked as the leader with "Primary" in the "Type" field.
Any errors that are listed for any management nodes can indicate significant problems. [/support/docview.wss?... | DEV_Q263 | 18 | 9,860 | 10,406 | |
863_19 | Prior to V2.0, the temperature check on the storage node component is incorrect. Check for events concerning storage node (V7000 Storewize ) component instead.
In V2. the temperature is under the "Canister" section. Hover over the temperature gauge icon to confirm the temperatures are normal.
Problems System Conso... | DEV_Q263 | 19 | 10,406 | 10,966 | |
863_20 | Investigate any problems that are reported here and when the issue has been resolved or determined to not be a real problem, delete the records.
Problems are not automatically deleted from this view. It is important to delete them on resolution. Problems are often (but not always) associated with Events. There may b... | DEV_Q263 | 20 | 10,966 | 11,602 | |
863_21 | Some of the events are from problems experienced by the workload users and are critical to that workload but not to the entire system.
Job Queue System Console > System > Job Queue. You want to ensure that jobs are starting and finishing on this page.
Check the Started Queue for failures.
Click the check-box to ... | DEV_Q263 | 21 | 11,602 | 12,223 | |
863_22 | Failed Deployments Workload Console > Instances > All Instances Look over the list of all instances to find those that are failed that appear to be stuck initializing.
A large number of deployments in these failed or stalled states can indicate system wide problems that should be investigated. A few failed or error ... | DEV_Q263 | 22 | 12,223 | 12,912 | |
863_23 | Work with the local patterns administrator to confirm the list of shared services that should be running for this system.
NOTE: It is not unusual for shared services to be stopped or not deployed for various reasons depending upon the use of the system. Check with the patterns administrator on the expected status of... | DEV_Q263 | 23 | 12,912 | 13,421 | |
863_24 | Use this technote entitled Organize your problem information [http://www.ibm.com/support/docview.wss?uid=swg21654210] concerning the problem for IBM Support. Copy this template into your word processing document.
2. Check System Console > System > Problems This view should be empty. 1. However, if problems have be... | DEV_Q263 | 24 | 13,421 | 13,906 | |
863_25 | Investigate any problems that are reported here and when the issue has been resolved or determined to not be a real problem, delete the record.
2. Problems are not automatically deleted from this view. It is important to delete entries on resolution. Problems are often (but not always) associated with Events. T... | DEV_Q263 | 25 | 13,906 | 14,333 | |
863_26 | Search the support portal [http://www.ibm.com/support/entry/portal/product/puresystems/pureapplication_system] [http://www.ibm.com/]to see if there is an explanation of the message in the product documentation center, a technote, or APAR document.
4. Otherwise, if you have problem listed which you would like IB... | DEV_Q263 | 26 | 14,333 | 14,833 | |
863_27 | Check the MustGather Read first for PureApplication System [http://www.ibm.com/support/docview.wss?uid=swg21610259] for information to gather. Proceed to the Contacting IBM Support and sending in your information section of this document.
3. Check the event log: System Console > System > Events 1. If E... | DEV_Q263 | 27 | 14,833 | 15,361 | |
863_28 |
2. Some of the Events are from problems experienced by the workload users and are critical to that workload but not to the entire system. Check with the workload users to see if they are testing or also finding problems.
3. Search the support portal [http://www.ibm.com/support/entry/portal/product/puresy... | DEV_Q263 | 28 | 15,361 | 15,919 | |
863_29 | Look for the failing serial number, name or rack location number. 1. This document has a list of Events which you might see. Look under "Check these known problems first" in this technote. | DEV_Q263 | 29 | 15,919 | 16,109 | |
863_30 | MustGather: Chassis Management Module, IBM Storwize V7000, Top of Rack Switch, San Switch, and Management EndPoint problems for IBM PureApplication System [http://www.ibm.com/support/docview.wss?uid=swg21666454] [http://www-01.ibm.com/support/docview.wss?uid=swg21666454]
2. Check the status of the hardware ... | DEV_Q263 | 30 | 16,109 | 16,542 | |
863_31 | If the symptoms describe an Event which requires investigation by IBM, save a copy of the information and gather the information listed in MustGather: Chassis Management Module, IBM Storwize V7000, Top of Rack Switch, San Switch, and Management EndPoint problems for IBM PureApplication System [http://www.ibm.com/suppo... | DEV_Q263 | 31 | 16,542 | 16,982 | |
863_32 | Otherwise, if you find an Event which you would like IBM to investigate, save the Event. You can export the one event. Use the organize your problem information [http://www.ibm.com/support/docview.wss?uid=swg21654210] technote to prepare to work with IBM Support. Check the MustGather Read first for PureApplication Sys... | DEV_Q263 | 32 | 16,982 | 17,485 | |
863_33 |
4. Check the job queue: System Console > System >Job Queue 1. Under "Started Jobs Queue", check that jobs are running. If not, check the "Display Internal Jobs" check box. Refresh the screen using the "double arrows' under the "Started Jobs Queue" line. Confirm that there were internal jobs running, an... | DEV_Q263 | 33 | 17,485 | 17,985 | |
863_34 | Use the organize your problem information [http://www.ibm.com/support/docview.wss?uid=swg21654210] technnote to prepare to work with IBM Support. Check the MustGather Read first for PureApplication System [http://www.ibm.com/support/docview.wss?uid=swg21610259] for information to gather. Proceed to the Contacting IBM ... | DEV_Q263 | 34 | 17,985 | 18,425 | |
863_35 | Wait and check this page again as you want to ensure that jobs are moving in the Started Queue and that there are not a large number of failures. Failures of individual deployment jobs are usually not a concern unless all deployment jobs seem to be failing.
3. Consult with your team using the system to deploy b... | DEV_Q263 | 35 | 18,425 | 18,941 | |
863_36 | Check the MustGather Read first for PureApplication System [http://www.ibm.com/support/docview.wss?uid=swg21610259] for information to gather.
5. A "Pending" job is not actually running -- it is just queued up to run at some point in the future. The "Internal Backup Job" is queued up to run every day. You will ... | DEV_Q263 | 36 | 18,941 | 19,317 | |
863_37 | Otherwise, if you want IBM to investigate, use the organize your problem information [http://www.ibm.com/support/docview.wss?uid=swg21654210] technote to copy the web page for IBM Support. Check the MustGather Read first for PureApplication System [http://www.ibm.com/support/docview.wss?uid=swg21610259] for informatio... | DEV_Q263 | 37 | 19,317 | 19,762 | |
863_38 | Check the storage nodes: System Console > Hardware > Storage Devices. Look at all the Storage Nodes and Storage Node Expansions to make sure the Disk Drives, LUNs, and Storage Controller Ports are all available for each node. 1. Check the "Total" and "Available" counts for Disk Drives, LUNS, and Ports. The values sh... | DEV_Q263 | 38 | 19,762 | 20,211 | |
863_39 | This technote describes how to save and sending the logs: in MustGather: Chassis Management Module, IBM Storwize V7000, Top of Rack Switch, San Switch, and Management EndPoint problems for IBM PureApplication System. [http://www.ibm.com/support/docview.wss?uid=swg21666454] Proceed to the Contacting IBM Support and sen... | DEV_Q263 | 39 | 20,211 | 20,746 | |
863_40 | 1. There are two PureSystems Manage nodes and the two virtualization manager nodes. One of the PureSystem Managers should be marked as the leader with the word "Primary" in the "Type" field. Look for any errors that are listed for any management nodes as they can indicate significant problems.
2. If you do see... | DEV_Q263 | 40 | 20,746 | 21,182 | |
863_41 | This technote describes how to save and sending the logs: MustGather: Chassis Management Module, IBM Storwize V7000, Top of Rack Switch, San Switch, and Management EndPoint problems for IBM PureApplication System. [http://www.ibm.com/support/docview.wss?uid=swg21666454] Proceed to the Contacting IBM Support and sendin... | DEV_Q263 | 41 | 21,182 | 21,696 |
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