question
stringlengths 89
106
| answer
stringclasses 37
values | state
dict | issue_type
stringclasses 4
values |
|---|---|---|---|
INCIDENT ALERT - INC-47963
Title: Auth-Service Service Issues
Users reporting service disruptions.
|
auth-service service is experiencing down performance
|
{
"deployments": [
{
"datetime": "2024-01-14T10:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.5.5"
},
{
"datetime": "2024-01-13T22:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.6.4"
},
{
"datetime": "2024-01-13T16:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.9.3"
},
{
"datetime": "2024-01-12T02:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.9.4"
},
{
"datetime": "2024-01-13T08:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.9.7"
}
],
"logs": [
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Database connection established",
"response_time": 63
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 74
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Database connection established",
"response_time": 141
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 177
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 102
}
],
"slack": [
{
"channel": "backend-team",
"datetime": "2024-01-13T04:00:00Z",
"message": "Code review ready for merge",
"user": "bob.ops"
},
{
"channel": "engineering",
"datetime": "2024-01-13T05:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "bob.ops"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T21:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "sarah.backend"
},
{
"channel": "engineering",
"datetime": "2024-01-13T21:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "sarah.backend"
},
{
"channel": "alerts",
"datetime": "2024-01-13T15:00:00Z",
"message": "System health check complete",
"user": "mike.frontend"
}
],
"status_pages": [
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "auth-service experiencing down performance",
"service": "auth-service",
"status": "down"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-34216
Title: Application Error Detected
Users reporting service disruptions.
|
Application error requiring investigation: NullPointerException in payment validation
|
{
"deployments": [
{
"datetime": "2024-01-14T23:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "2.5.9"
},
{
"datetime": "2024-01-14T19:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.9.2"
},
{
"datetime": "2024-01-14T10:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.1.4"
},
{
"datetime": "2024-01-12T13:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.5.6"
},
{
"datetime": "2024-01-13T17:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.5.5"
}
],
"logs": [
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Database connection established",
"response_time": 65
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Health check passed",
"response_time": 121
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Database connection established",
"response_time": 79
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 95
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 126
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "ERROR: NullPointerException in payment validation",
"response_time": 21844
}
],
"slack": [
{
"channel": "infra-eng",
"datetime": "2024-01-14T15:00:00Z",
"message": "Code review ready for merge",
"user": "deploy_bot"
},
{
"channel": "support",
"datetime": "2024-01-14T21:00:00Z",
"message": "Code review ready for merge",
"user": "charlie.support"
},
{
"channel": "alerts",
"datetime": "2024-01-13T06:00:00Z",
"message": "System health check complete",
"user": "charlie.support"
},
{
"channel": "engineering",
"datetime": "2024-01-14T06:00:00Z",
"message": "System health check complete",
"user": "monitoring_bot"
},
{
"channel": "support",
"datetime": "2024-01-13T10:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
}
],
"status_pages": [
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
}
]
}
|
logs
|
INCIDENT ALERT - INC-92038
Title: Service Deployment Failure
Users reporting service disruptions.
|
Recent deployment failed and may have introduced service issues
|
{
"deployments": [
{
"datetime": "2024-01-13T16:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.5.7"
},
{
"datetime": "2024-01-12T06:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.2.4"
},
{
"datetime": "2024-01-12T12:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.8.4"
},
{
"datetime": "2024-01-14T01:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.1.1"
},
{
"datetime": "2024-01-12T12:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.0.0"
},
{
"datetime": "2024-01-14T22:00:00Z",
"service": "auth-service",
"succeeded": false,
"version": "3.9.6"
}
],
"logs": [
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 123
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Database connection established",
"response_time": 68
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 161
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 192
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Health check passed",
"response_time": 169
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-14T08:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "sarah.backend"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T06:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
},
{
"channel": "engineering",
"datetime": "2024-01-13T14:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
},
{
"channel": "alerts",
"datetime": "2024-01-14T09:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
},
{
"channel": "alerts",
"datetime": "2024-01-14T03:00:00Z",
"message": "Code review ready for merge",
"user": "deploy_bot"
}
],
"status_pages": [
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
}
]
}
|
deployment
|
INCIDENT ALERT - INC-68460
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-14T19:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.3.7"
},
{
"datetime": "2024-01-12T22:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.5.3"
},
{
"datetime": "2024-01-13T18:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.0.6"
},
{
"datetime": "2024-01-12T06:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.5.1"
},
{
"datetime": "2024-01-12T16:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.2.5"
}
],
"logs": [
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 170
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 82
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Health check passed",
"response_time": 52
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 170
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Database connection established",
"response_time": 107
}
],
"slack": [
{
"channel": "alerts",
"datetime": "2024-01-14T20:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "sarah.backend"
},
{
"channel": "support",
"datetime": "2024-01-14T04:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "monitoring_bot"
},
{
"channel": "ops",
"datetime": "2024-01-14T06:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "mike.frontend"
},
{
"channel": "alerts",
"datetime": "2024-01-13T01:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
},
{
"channel": "engineering",
"datetime": "2024-01-13T14:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "monitoring_bot"
},
{
"channel": "support",
"datetime": "2024-01-14T22:00:00Z",
"message": "Users cant log in - getting timeout errors",
"user": "alerts_bot"
}
],
"status_pages": [
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-62806
Title: Api-Gateway Service Issues
Users reporting service disruptions.
|
api-gateway service is experiencing degraded performance
|
{
"deployments": [
{
"datetime": "2024-01-12T14:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.6.5"
},
{
"datetime": "2024-01-14T04:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.8.3"
},
{
"datetime": "2024-01-13T12:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "2.9.7"
},
{
"datetime": "2024-01-12T08:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.6.8"
},
{
"datetime": "2024-01-12T12:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.8.7"
}
],
"logs": [
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Health check passed",
"response_time": 200
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Database connection established",
"response_time": 96
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 196
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 66
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 104
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-13T15:00:00Z",
"message": "Code review ready for merge",
"user": "charlie.support"
},
{
"channel": "support",
"datetime": "2024-01-14T13:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "sarah.backend"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T10:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "deploy_bot"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T14:00:00Z",
"message": "System health check complete",
"user": "bob.ops"
},
{
"channel": "alerts",
"datetime": "2024-01-13T00:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
}
],
"status_pages": [
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "api-gateway experiencing degraded performance",
"service": "api-gateway",
"status": "degraded"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-22708
Title: Redis Service Issues
Users reporting service disruptions.
|
redis service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-14T17:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.8.5"
},
{
"datetime": "2024-01-13T06:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.6.3"
},
{
"datetime": "2024-01-12T16:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.3.3"
},
{
"datetime": "2024-01-12T20:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "3.2.2"
},
{
"datetime": "2024-01-14T01:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.2.0"
}
],
"logs": [
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 67
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 111
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 175
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Health check passed",
"response_time": 89
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 52
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-13T12:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "mike.frontend"
},
{
"channel": "support",
"datetime": "2024-01-14T17:00:00Z",
"message": "Code review ready for merge",
"user": "alice.dev"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T01:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "charlie.support"
},
{
"channel": "ops",
"datetime": "2024-01-13T12:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "monitoring_bot"
},
{
"channel": "general",
"datetime": "2024-01-14T13:00:00Z",
"message": "System health check complete",
"user": "bob.ops"
}
],
"status_pages": [
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "redis experiencing critical performance",
"service": "redis",
"status": "critical"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-95011
Title: Load-Balancer Service Issues
Users reporting service disruptions.
|
load-balancer service is experiencing down performance
|
{
"deployments": [
{
"datetime": "2024-01-13T03:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.7.0"
},
{
"datetime": "2024-01-13T05:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.1.9"
},
{
"datetime": "2024-01-13T20:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.8.2"
},
{
"datetime": "2024-01-13T16:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.0.6"
},
{
"datetime": "2024-01-14T16:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.9.1"
}
],
"logs": [
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 200
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 146
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Database connection established",
"response_time": 114
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 137
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 147
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-14T03:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
},
{
"channel": "general",
"datetime": "2024-01-14T22:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "bob.ops"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T08:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "bob.ops"
},
{
"channel": "general",
"datetime": "2024-01-13T06:00:00Z",
"message": "Code review ready for merge",
"user": "bob.ops"
},
{
"channel": "engineering",
"datetime": "2024-01-14T04:00:00Z",
"message": "Code review ready for merge",
"user": "monitoring_bot"
}
],
"status_pages": [
{
"message": "load-balancer experiencing down performance",
"service": "load-balancer",
"status": "down"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-98074
Title: Notification-Service Service Issues
Users reporting service disruptions.
|
notification-service service is experiencing degraded performance
|
{
"deployments": [
{
"datetime": "2024-01-12T05:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.8.4"
},
{
"datetime": "2024-01-14T05:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.1.7"
},
{
"datetime": "2024-01-14T19:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.6.9"
},
{
"datetime": "2024-01-12T01:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.1.4"
},
{
"datetime": "2024-01-14T16:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.5.8"
}
],
"logs": [
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 140
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 157
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 142
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 155
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Health check passed",
"response_time": 112
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-13T18:00:00Z",
"message": "Code review ready for merge",
"user": "bob.ops"
},
{
"channel": "engineering",
"datetime": "2024-01-13T04:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "mike.frontend"
},
{
"channel": "alerts",
"datetime": "2024-01-13T11:00:00Z",
"message": "System health check complete",
"user": "mike.frontend"
},
{
"channel": "ops",
"datetime": "2024-01-14T16:00:00Z",
"message": "System health check complete",
"user": "bob.ops"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T08:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "deploy_bot"
}
],
"status_pages": [
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "notification-service experiencing degraded performance",
"service": "notification-service",
"status": "degraded"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-63780
Title: Redis Service Issues
Users reporting service disruptions.
|
redis service is experiencing down performance
|
{
"deployments": [
{
"datetime": "2024-01-14T20:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.9.7"
},
{
"datetime": "2024-01-12T06:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.7.2"
},
{
"datetime": "2024-01-14T17:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.6.4"
},
{
"datetime": "2024-01-13T02:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.1.1"
},
{
"datetime": "2024-01-12T06:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.5.3"
}
],
"logs": [
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 76
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 90
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 52
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 168
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 82
}
],
"slack": [
{
"channel": "infra-eng",
"datetime": "2024-01-13T15:00:00Z",
"message": "System health check complete",
"user": "deploy_bot"
},
{
"channel": "engineering",
"datetime": "2024-01-13T11:00:00Z",
"message": "Code review ready for merge",
"user": "sarah.backend"
},
{
"channel": "support",
"datetime": "2024-01-14T22:00:00Z",
"message": "Code review ready for merge",
"user": "bob.ops"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T21:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "alice.dev"
},
{
"channel": "general",
"datetime": "2024-01-14T20:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
}
],
"status_pages": [
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "redis experiencing down performance",
"service": "redis",
"status": "down"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-73212
Title: Cdn Service Issues
Users reporting service disruptions.
|
cdn service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-12T06:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.5.1"
},
{
"datetime": "2024-01-13T03:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.3.7"
},
{
"datetime": "2024-01-14T09:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.5.3"
},
{
"datetime": "2024-01-14T16:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.5.8"
},
{
"datetime": "2024-01-14T05:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.6.4"
}
],
"logs": [
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Database connection established",
"response_time": 182
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Database connection established",
"response_time": 98
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Health check passed",
"response_time": 90
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 68
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Health check passed",
"response_time": 103
}
],
"slack": [
{
"channel": "infra-eng",
"datetime": "2024-01-14T09:00:00Z",
"message": "System health check complete",
"user": "deploy_bot"
},
{
"channel": "support",
"datetime": "2024-01-15T00:00:00Z",
"message": "System health check complete",
"user": "sarah.backend"
},
{
"channel": "engineering",
"datetime": "2024-01-14T04:00:00Z",
"message": "System health check complete",
"user": "monitoring_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-14T04:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "sarah.backend"
},
{
"channel": "alerts",
"datetime": "2024-01-13T13:00:00Z",
"message": "Code review ready for merge",
"user": "deploy_bot"
}
],
"status_pages": [
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "cdn experiencing critical performance",
"service": "cdn",
"status": "critical"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-65034
Title: Service Deployment Failure
Users reporting service disruptions.
|
Recent deployment failed and may have introduced service issues
|
{
"deployments": [
{
"datetime": "2024-01-14T04:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.7.7"
},
{
"datetime": "2024-01-14T08:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.5.3"
},
{
"datetime": "2024-01-13T20:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "3.8.6"
},
{
"datetime": "2024-01-14T02:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.1.6"
},
{
"datetime": "2024-01-12T11:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.8.1"
},
{
"datetime": "2024-01-14T22:00:00Z",
"service": "user-service",
"succeeded": false,
"version": "1.8.6"
}
],
"logs": [
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 123
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Health check passed",
"response_time": 103
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 95
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 113
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 168
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-13T11:00:00Z",
"message": "System health check complete",
"user": "charlie.support"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T00:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "alice.dev"
},
{
"channel": "ops",
"datetime": "2024-01-14T20:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "sarah.backend"
},
{
"channel": "support",
"datetime": "2024-01-13T17:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "deploy_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-14T02:00:00Z",
"message": "System health check complete",
"user": "mike.frontend"
}
],
"status_pages": [
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
}
]
}
|
deployment
|
INCIDENT ALERT - INC-47958
Title: Application Error Detected
Users reporting service disruptions.
|
Application error requiring investigation: SQLException: Connection timeout after 30s
|
{
"deployments": [
{
"datetime": "2024-01-12T19:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.3.5"
},
{
"datetime": "2024-01-13T04:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "1.4.1"
},
{
"datetime": "2024-01-12T13:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.5.8"
},
{
"datetime": "2024-01-14T08:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.3.5"
},
{
"datetime": "2024-01-12T01:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.9.5"
}
],
"logs": [
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 76
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Health check passed",
"response_time": 109
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 95
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Database connection established",
"response_time": 73
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 76
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "ERROR: SQLException: Connection timeout after 30s",
"response_time": 9165
}
],
"slack": [
{
"channel": "infra-eng",
"datetime": "2024-01-14T15:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "monitoring_bot"
},
{
"channel": "general",
"datetime": "2024-01-13T20:00:00Z",
"message": "System health check complete",
"user": "sarah.backend"
},
{
"channel": "ops",
"datetime": "2024-01-14T08:00:00Z",
"message": "Code review ready for merge",
"user": "sarah.backend"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T07:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "deploy_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-13T14:00:00Z",
"message": "Code review ready for merge",
"user": "alice.dev"
}
],
"status_pages": [
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
}
]
}
|
logs
|
INCIDENT ALERT - INC-39763
Title: Cdn Service Issues
Users reporting service disruptions.
|
cdn service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-13T18:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.5.2"
},
{
"datetime": "2024-01-13T22:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.4.7"
},
{
"datetime": "2024-01-14T15:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.0.5"
},
{
"datetime": "2024-01-13T06:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "3.3.6"
},
{
"datetime": "2024-01-12T01:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.8.9"
}
],
"logs": [
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 80
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 142
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Health check passed",
"response_time": 157
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 52
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 152
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-13T09:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "deploy_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-13T18:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "monitoring_bot"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T00:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "charlie.support"
},
{
"channel": "alerts",
"datetime": "2024-01-14T15:00:00Z",
"message": "System health check complete",
"user": "monitoring_bot"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T04:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "deploy_bot"
}
],
"status_pages": [
{
"message": "cdn experiencing critical performance",
"service": "cdn",
"status": "critical"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-92858
Title: Service Deployment Failure
Users reporting service disruptions.
|
Recent deployment failed and may have introduced service issues
|
{
"deployments": [
{
"datetime": "2024-01-12T06:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.5.7"
},
{
"datetime": "2024-01-12T11:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "3.7.2"
},
{
"datetime": "2024-01-13T21:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.2.5"
},
{
"datetime": "2024-01-13T06:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.5.7"
},
{
"datetime": "2024-01-12T12:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.0.3"
},
{
"datetime": "2024-01-14T23:00:00Z",
"service": "notification-service",
"succeeded": false,
"version": "2.7.0"
}
],
"logs": [
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Health check passed",
"response_time": 143
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 78
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Database connection established",
"response_time": 75
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 70
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 84
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-13T23:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "deploy_bot"
},
{
"channel": "support",
"datetime": "2024-01-13T04:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "deploy_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-14T13:00:00Z",
"message": "System health check complete",
"user": "bob.ops"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T12:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
},
{
"channel": "support",
"datetime": "2024-01-14T22:00:00Z",
"message": "System health check complete",
"user": "bob.ops"
}
],
"status_pages": [
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
}
]
}
|
deployment
|
INCIDENT ALERT - INC-59695
Title: Aws-S3 Service Issues
Users reporting service disruptions.
|
aws-s3 service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-14T04:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.3.6"
},
{
"datetime": "2024-01-14T04:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.5.7"
},
{
"datetime": "2024-01-14T20:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.8.3"
},
{
"datetime": "2024-01-14T10:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.8.6"
},
{
"datetime": "2024-01-15T00:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.5.3"
}
],
"logs": [
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Database connection established",
"response_time": 135
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 129
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Database connection established",
"response_time": 124
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 74
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 133
}
],
"slack": [
{
"channel": "general",
"datetime": "2024-01-14T17:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "sarah.backend"
},
{
"channel": "ops",
"datetime": "2024-01-13T23:00:00Z",
"message": "Code review ready for merge",
"user": "deploy_bot"
},
{
"channel": "general",
"datetime": "2024-01-14T01:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
},
{
"channel": "alerts",
"datetime": "2024-01-14T17:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "alice.dev"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T08:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "mike.frontend"
}
],
"status_pages": [
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "aws-s3 experiencing critical performance",
"service": "aws-s3",
"status": "critical"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-93713
Title: Api-Gateway Service Issues
Users reporting service disruptions.
|
api-gateway service is experiencing degraded performance
|
{
"deployments": [
{
"datetime": "2024-01-13T10:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.4.9"
},
{
"datetime": "2024-01-13T11:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.3.0"
},
{
"datetime": "2024-01-13T12:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.1.5"
},
{
"datetime": "2024-01-12T09:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.1.3"
},
{
"datetime": "2024-01-12T06:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.9.8"
}
],
"logs": [
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 133
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 170
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 157
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 62
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 112
}
],
"slack": [
{
"channel": "engineering",
"datetime": "2024-01-13T02:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "sarah.backend"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T06:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T07:00:00Z",
"message": "System health check complete",
"user": "monitoring_bot"
},
{
"channel": "ops",
"datetime": "2024-01-14T02:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "charlie.support"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T10:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "monitoring_bot"
}
],
"status_pages": [
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "api-gateway experiencing degraded performance",
"service": "api-gateway",
"status": "degraded"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-83223
Title: Notification-Service Service Issues
Users reporting service disruptions.
|
notification-service service is experiencing degraded performance
|
{
"deployments": [
{
"datetime": "2024-01-13T12:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.2.2"
},
{
"datetime": "2024-01-14T11:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.5.4"
},
{
"datetime": "2024-01-13T18:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.7.7"
},
{
"datetime": "2024-01-14T08:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.1.1"
},
{
"datetime": "2024-01-14T21:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.0.0"
}
],
"logs": [
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 126
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 63
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 184
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 192
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Database connection established",
"response_time": 82
}
],
"slack": [
{
"channel": "general",
"datetime": "2024-01-15T00:00:00Z",
"message": "System health check complete",
"user": "bob.ops"
},
{
"channel": "alerts",
"datetime": "2024-01-14T05:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "charlie.support"
},
{
"channel": "general",
"datetime": "2024-01-14T10:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
},
{
"channel": "alerts",
"datetime": "2024-01-14T23:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T03:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "deploy_bot"
}
],
"status_pages": [
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "notification-service experiencing degraded performance",
"service": "notification-service",
"status": "degraded"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-36212
Title: Aws-S3 Service Issues
Users reporting service disruptions.
|
aws-s3 service is experiencing down performance
|
{
"deployments": [
{
"datetime": "2024-01-13T14:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.3.9"
},
{
"datetime": "2024-01-14T20:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.9.0"
},
{
"datetime": "2024-01-14T04:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.3.0"
},
{
"datetime": "2024-01-13T16:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.8.3"
},
{
"datetime": "2024-01-12T06:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.3.2"
}
],
"logs": [
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 139
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Database connection established",
"response_time": 61
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Health check passed",
"response_time": 58
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Health check passed",
"response_time": 100
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 182
}
],
"slack": [
{
"channel": "infra-eng",
"datetime": "2024-01-14T06:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "charlie.support"
},
{
"channel": "ops",
"datetime": "2024-01-14T15:00:00Z",
"message": "Code review ready for merge",
"user": "monitoring_bot"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T14:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "charlie.support"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T23:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
},
{
"channel": "engineering",
"datetime": "2024-01-14T14:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "alice.dev"
}
],
"status_pages": [
{
"message": "aws-s3 experiencing down performance",
"service": "aws-s3",
"status": "down"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-54795
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-14T12:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.9.4"
},
{
"datetime": "2024-01-13T14:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.7.8"
},
{
"datetime": "2024-01-12T17:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.8.9"
},
{
"datetime": "2024-01-12T08:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.4.7"
},
{
"datetime": "2024-01-13T08:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.9.3"
}
],
"logs": [
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Health check passed",
"response_time": 198
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Health check passed",
"response_time": 56
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Database connection established",
"response_time": 83
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 167
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 143
}
],
"slack": [
{
"channel": "backend-team",
"datetime": "2024-01-14T00:00:00Z",
"message": "System health check complete",
"user": "bob.ops"
},
{
"channel": "general",
"datetime": "2024-01-13T19:00:00Z",
"message": "System health check complete",
"user": "deploy_bot"
},
{
"channel": "engineering",
"datetime": "2024-01-14T01:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "charlie.support"
},
{
"channel": "support",
"datetime": "2024-01-14T14:00:00Z",
"message": "Code review ready for merge",
"user": "bob.ops"
},
{
"channel": "engineering",
"datetime": "2024-01-13T04:00:00Z",
"message": "Code review ready for merge",
"user": "sarah.backend"
},
{
"channel": "engineering",
"datetime": "2024-01-14T23:00:00Z",
"message": "API responses are super slow",
"user": "support_team"
}
],
"status_pages": [
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-10799
Title: Service Deployment Failure
Users reporting service disruptions.
|
Recent deployment failed and may have introduced service issues
|
{
"deployments": [
{
"datetime": "2024-01-13T04:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.3.8"
},
{
"datetime": "2024-01-12T18:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.8.8"
},
{
"datetime": "2024-01-14T00:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.2.6"
},
{
"datetime": "2024-01-14T20:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.4.1"
},
{
"datetime": "2024-01-14T11:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.5.0"
},
{
"datetime": "2024-01-14T20:00:00Z",
"service": "notification-service",
"succeeded": false,
"version": "3.5.0"
}
],
"logs": [
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Health check passed",
"response_time": 57
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Database connection established",
"response_time": 120
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 123
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 185
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 88
}
],
"slack": [
{
"channel": "engineering",
"datetime": "2024-01-14T13:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
},
{
"channel": "alerts",
"datetime": "2024-01-13T03:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
},
{
"channel": "alerts",
"datetime": "2024-01-13T14:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "mike.frontend"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T05:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "charlie.support"
},
{
"channel": "engineering",
"datetime": "2024-01-13T14:00:00Z",
"message": "Code review ready for merge",
"user": "charlie.support"
}
],
"status_pages": [
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
}
]
}
|
deployment
|
INCIDENT ALERT - INC-36119
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-14T03:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.2.5"
},
{
"datetime": "2024-01-13T09:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.0.9"
},
{
"datetime": "2024-01-13T02:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "3.4.2"
},
{
"datetime": "2024-01-12T00:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.5.8"
},
{
"datetime": "2024-01-13T12:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "1.5.6"
}
],
"logs": [
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Database connection established",
"response_time": 119
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 156
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Database connection established",
"response_time": 173
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 122
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Health check passed",
"response_time": 200
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-14T14:00:00Z",
"message": "Code review ready for merge",
"user": "mike.frontend"
},
{
"channel": "alerts",
"datetime": "2024-01-13T01:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "monitoring_bot"
},
{
"channel": "engineering",
"datetime": "2024-01-13T01:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T09:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
},
{
"channel": "support",
"datetime": "2024-01-13T17:00:00Z",
"message": "Code review ready for merge",
"user": "alice.dev"
},
{
"channel": "alerts",
"datetime": "2024-01-15T00:00:00Z",
"message": "Email notifications not going out",
"user": "alerts_bot"
}
],
"status_pages": [
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-86949
Title: Redis Service Issues
Users reporting service disruptions.
|
redis service is experiencing down performance
|
{
"deployments": [
{
"datetime": "2024-01-13T22:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "2.0.4"
},
{
"datetime": "2024-01-12T23:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.9.8"
},
{
"datetime": "2024-01-12T09:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.3.6"
},
{
"datetime": "2024-01-12T14:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.1.6"
},
{
"datetime": "2024-01-13T21:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.6.7"
}
],
"logs": [
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 58
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Health check passed",
"response_time": 152
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 110
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 56
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 89
}
],
"slack": [
{
"channel": "alerts",
"datetime": "2024-01-13T05:00:00Z",
"message": "System health check complete",
"user": "charlie.support"
},
{
"channel": "alerts",
"datetime": "2024-01-14T15:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
},
{
"channel": "alerts",
"datetime": "2024-01-13T18:00:00Z",
"message": "System health check complete",
"user": "mike.frontend"
},
{
"channel": "alerts",
"datetime": "2024-01-14T09:00:00Z",
"message": "System health check complete",
"user": "mike.frontend"
},
{
"channel": "alerts",
"datetime": "2024-01-13T02:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "monitoring_bot"
}
],
"status_pages": [
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "redis experiencing down performance",
"service": "redis",
"status": "down"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-55511
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-14T17:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "3.2.1"
},
{
"datetime": "2024-01-12T17:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.8.8"
},
{
"datetime": "2024-01-13T19:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.8.9"
},
{
"datetime": "2024-01-13T10:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.8.5"
},
{
"datetime": "2024-01-14T08:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.4.6"
}
],
"logs": [
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 55
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 153
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 138
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 55
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 137
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-15T00:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
},
{
"channel": "general",
"datetime": "2024-01-13T04:00:00Z",
"message": "System health check complete",
"user": "monitoring_bot"
},
{
"channel": "support",
"datetime": "2024-01-13T05:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "bob.ops"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T09:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "deploy_bot"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T10:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "charlie.support"
},
{
"channel": "alerts",
"datetime": "2024-01-14T23:00:00Z",
"message": "Email notifications not going out",
"user": "support_team"
}
],
"status_pages": [
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-16669
Title: Database Service Issues
Users reporting service disruptions.
|
database service is experiencing degraded performance
|
{
"deployments": [
{
"datetime": "2024-01-13T19:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.1.1"
},
{
"datetime": "2024-01-14T14:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.2.7"
},
{
"datetime": "2024-01-14T10:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.1.1"
},
{
"datetime": "2024-01-14T23:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.4.1"
},
{
"datetime": "2024-01-13T11:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.3.8"
}
],
"logs": [
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Health check passed",
"response_time": 146
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Health check passed",
"response_time": 118
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Health check passed",
"response_time": 118
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Database connection established",
"response_time": 106
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 98
}
],
"slack": [
{
"channel": "backend-team",
"datetime": "2024-01-14T21:00:00Z",
"message": "Code review ready for merge",
"user": "mike.frontend"
},
{
"channel": "general",
"datetime": "2024-01-14T22:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "mike.frontend"
},
{
"channel": "alerts",
"datetime": "2024-01-13T00:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "monitoring_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-13T22:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "sarah.backend"
},
{
"channel": "general",
"datetime": "2024-01-13T14:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "monitoring_bot"
}
],
"status_pages": [
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "database experiencing degraded performance",
"service": "database",
"status": "degraded"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-68036
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-14T21:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.1.3"
},
{
"datetime": "2024-01-15T00:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.9.9"
},
{
"datetime": "2024-01-13T14:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.6.7"
},
{
"datetime": "2024-01-13T08:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.1.8"
},
{
"datetime": "2024-01-12T04:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.0.6"
}
],
"logs": [
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 85
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 56
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 116
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Health check passed",
"response_time": 107
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 101
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-14T17:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "alice.dev"
},
{
"channel": "support",
"datetime": "2024-01-14T14:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "sarah.backend"
},
{
"channel": "general",
"datetime": "2024-01-13T13:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "alice.dev"
},
{
"channel": "alerts",
"datetime": "2024-01-14T21:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "bob.ops"
},
{
"channel": "support",
"datetime": "2024-01-13T11:00:00Z",
"message": "Code review ready for merge",
"user": "deploy_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-14T23:00:00Z",
"message": "API responses are super slow",
"user": "support_team"
}
],
"status_pages": [
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-55076
Title: Cdn Service Issues
Users reporting service disruptions.
|
cdn service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-14T16:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.5.6"
},
{
"datetime": "2024-01-13T15:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "1.1.2"
},
{
"datetime": "2024-01-13T11:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.7.4"
},
{
"datetime": "2024-01-13T00:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.2.9"
},
{
"datetime": "2024-01-14T15:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.7.6"
}
],
"logs": [
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 99
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Database connection established",
"response_time": 172
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 112
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 51
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 57
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-14T06:00:00Z",
"message": "Code review ready for merge",
"user": "alice.dev"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T15:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "deploy_bot"
},
{
"channel": "general",
"datetime": "2024-01-13T20:00:00Z",
"message": "System health check complete",
"user": "mike.frontend"
},
{
"channel": "general",
"datetime": "2024-01-13T10:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "deploy_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-14T05:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
}
],
"status_pages": [
{
"message": "cdn experiencing critical performance",
"service": "cdn",
"status": "critical"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-76774
Title: Auth-Service Service Issues
Users reporting service disruptions.
|
auth-service service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-14T13:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.0.9"
},
{
"datetime": "2024-01-12T17:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.1.6"
},
{
"datetime": "2024-01-14T08:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.6.5"
},
{
"datetime": "2024-01-14T09:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.2.0"
},
{
"datetime": "2024-01-14T02:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.5.1"
}
],
"logs": [
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Health check passed",
"response_time": 104
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Health check passed",
"response_time": 134
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 195
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 136
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 189
}
],
"slack": [
{
"channel": "general",
"datetime": "2024-01-15T00:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "deploy_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-13T22:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "mike.frontend"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T04:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "charlie.support"
},
{
"channel": "general",
"datetime": "2024-01-13T14:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "mike.frontend"
},
{
"channel": "ops",
"datetime": "2024-01-13T06:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "sarah.backend"
}
],
"status_pages": [
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "auth-service experiencing critical performance",
"service": "auth-service",
"status": "critical"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-39495
Title: Api-Gateway Service Issues
Users reporting service disruptions.
|
api-gateway service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-12T07:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "2.3.9"
},
{
"datetime": "2024-01-14T00:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.1.8"
},
{
"datetime": "2024-01-12T14:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.9.1"
},
{
"datetime": "2024-01-13T15:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.8.6"
},
{
"datetime": "2024-01-14T02:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "3.4.0"
}
],
"logs": [
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 98
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Health check passed",
"response_time": 151
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 131
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Database connection established",
"response_time": 145
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 187
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-13T10:00:00Z",
"message": "Code review ready for merge",
"user": "mike.frontend"
},
{
"channel": "support",
"datetime": "2024-01-13T10:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "bob.ops"
},
{
"channel": "general",
"datetime": "2024-01-14T07:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "sarah.backend"
},
{
"channel": "general",
"datetime": "2024-01-14T12:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "mike.frontend"
},
{
"channel": "ops",
"datetime": "2024-01-14T12:00:00Z",
"message": "Code review ready for merge",
"user": "mike.frontend"
}
],
"status_pages": [
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "api-gateway experiencing critical performance",
"service": "api-gateway",
"status": "critical"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-77179
Title: Database Service Issues
Users reporting service disruptions.
|
database service is experiencing degraded performance
|
{
"deployments": [
{
"datetime": "2024-01-13T22:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.6.8"
},
{
"datetime": "2024-01-13T12:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.9.2"
},
{
"datetime": "2024-01-13T22:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.1.4"
},
{
"datetime": "2024-01-12T06:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.3.7"
},
{
"datetime": "2024-01-13T08:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.0.9"
}
],
"logs": [
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 156
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 102
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Health check passed",
"response_time": 90
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 109
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Database connection established",
"response_time": 79
}
],
"slack": [
{
"channel": "engineering",
"datetime": "2024-01-13T22:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
},
{
"channel": "support",
"datetime": "2024-01-14T13:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "sarah.backend"
},
{
"channel": "ops",
"datetime": "2024-01-13T00:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "sarah.backend"
},
{
"channel": "support",
"datetime": "2024-01-13T16:00:00Z",
"message": "System health check complete",
"user": "mike.frontend"
},
{
"channel": "engineering",
"datetime": "2024-01-13T06:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "bob.ops"
}
],
"status_pages": [
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "database experiencing degraded performance",
"service": "database",
"status": "degraded"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-10793
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-13T19:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "3.3.0"
},
{
"datetime": "2024-01-12T04:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.4.8"
},
{
"datetime": "2024-01-14T20:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.2.9"
},
{
"datetime": "2024-01-14T08:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.4.1"
},
{
"datetime": "2024-01-14T11:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.6.4"
}
],
"logs": [
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Health check passed",
"response_time": 52
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 180
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Database connection established",
"response_time": 114
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 166
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Database connection established",
"response_time": 150
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-13T14:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "monitoring_bot"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T20:00:00Z",
"message": "Code review ready for merge",
"user": "mike.frontend"
},
{
"channel": "engineering",
"datetime": "2024-01-13T10:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "sarah.backend"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T17:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "sarah.backend"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T06:00:00Z",
"message": "Code review ready for merge",
"user": "deploy_bot"
},
{
"channel": "engineering",
"datetime": "2024-01-14T22:00:00Z",
"message": "Users cant log in - getting timeout errors",
"user": "user_reports"
}
],
"status_pages": [
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-44309
Title: Redis Service Issues
Users reporting service disruptions.
|
redis service is experiencing down performance
|
{
"deployments": [
{
"datetime": "2024-01-14T01:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.3.8"
},
{
"datetime": "2024-01-13T15:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.6.1"
},
{
"datetime": "2024-01-12T01:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "2.5.3"
},
{
"datetime": "2024-01-13T10:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.4.3"
},
{
"datetime": "2024-01-14T22:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "3.7.8"
}
],
"logs": [
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Health check passed",
"response_time": 186
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 145
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 144
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 84
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 72
}
],
"slack": [
{
"channel": "backend-team",
"datetime": "2024-01-13T18:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "sarah.backend"
},
{
"channel": "ops",
"datetime": "2024-01-14T16:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "mike.frontend"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T00:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "mike.frontend"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T17:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "charlie.support"
},
{
"channel": "support",
"datetime": "2024-01-14T09:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "bob.ops"
}
],
"status_pages": [
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "redis experiencing down performance",
"service": "redis",
"status": "down"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-84408
Title: Database Service Issues
Users reporting service disruptions.
|
database service is experiencing degraded performance
|
{
"deployments": [
{
"datetime": "2024-01-13T16:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.3.8"
},
{
"datetime": "2024-01-12T13:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.5.9"
},
{
"datetime": "2024-01-13T15:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "1.1.5"
},
{
"datetime": "2024-01-14T18:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.6.9"
},
{
"datetime": "2024-01-13T08:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.5.2"
}
],
"logs": [
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 69
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 53
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Database connection established",
"response_time": 96
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 68
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 113
}
],
"slack": [
{
"channel": "backend-team",
"datetime": "2024-01-13T19:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "monitoring_bot"
},
{
"channel": "engineering",
"datetime": "2024-01-13T09:00:00Z",
"message": "System health check complete",
"user": "monitoring_bot"
},
{
"channel": "support",
"datetime": "2024-01-13T17:00:00Z",
"message": "Code review ready for merge",
"user": "deploy_bot"
},
{
"channel": "engineering",
"datetime": "2024-01-14T07:00:00Z",
"message": "System health check complete",
"user": "deploy_bot"
},
{
"channel": "general",
"datetime": "2024-01-14T06:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "sarah.backend"
}
],
"status_pages": [
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "database experiencing degraded performance",
"service": "database",
"status": "degraded"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-82416
Title: Service Deployment Failure
Users reporting service disruptions.
|
Recent deployment failed and may have introduced service issues
|
{
"deployments": [
{
"datetime": "2024-01-13T03:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.6.9"
},
{
"datetime": "2024-01-14T22:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.2.1"
},
{
"datetime": "2024-01-12T14:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.1.9"
},
{
"datetime": "2024-01-12T13:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.6.9"
},
{
"datetime": "2024-01-13T19:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.6.3"
},
{
"datetime": "2024-01-14T22:00:00Z",
"service": "user-service",
"succeeded": false,
"version": "1.3.3"
}
],
"logs": [
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 194
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 92
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 132
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Health check passed",
"response_time": 161
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 128
}
],
"slack": [
{
"channel": "general",
"datetime": "2024-01-13T00:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
},
{
"channel": "general",
"datetime": "2024-01-14T03:00:00Z",
"message": "System health check complete",
"user": "deploy_bot"
},
{
"channel": "ops",
"datetime": "2024-01-13T13:00:00Z",
"message": "System health check complete",
"user": "sarah.backend"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T09:00:00Z",
"message": "Code review ready for merge",
"user": "sarah.backend"
},
{
"channel": "general",
"datetime": "2024-01-14T12:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "deploy_bot"
}
],
"status_pages": [
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
}
]
}
|
deployment
|
INCIDENT ALERT - INC-30297
Title: Load-Balancer Service Issues
Users reporting service disruptions.
|
load-balancer service is experiencing degraded performance
|
{
"deployments": [
{
"datetime": "2024-01-13T10:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.3.7"
},
{
"datetime": "2024-01-14T10:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.3.3"
},
{
"datetime": "2024-01-12T11:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.1.8"
},
{
"datetime": "2024-01-12T06:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.5.6"
},
{
"datetime": "2024-01-13T05:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.2.5"
}
],
"logs": [
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Health check passed",
"response_time": 177
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Database connection established",
"response_time": 177
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 108
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 70
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 92
}
],
"slack": [
{
"channel": "general",
"datetime": "2024-01-14T14:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "monitoring_bot"
},
{
"channel": "ops",
"datetime": "2024-01-13T10:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "deploy_bot"
},
{
"channel": "general",
"datetime": "2024-01-13T07:00:00Z",
"message": "Code review ready for merge",
"user": "sarah.backend"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T22:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "charlie.support"
},
{
"channel": "engineering",
"datetime": "2024-01-13T08:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "deploy_bot"
}
],
"status_pages": [
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "load-balancer experiencing degraded performance",
"service": "load-balancer",
"status": "degraded"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-34801
Title: Service Deployment Failure
Users reporting service disruptions.
|
Recent deployment failed and may have introduced service issues
|
{
"deployments": [
{
"datetime": "2024-01-12T21:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.3.1"
},
{
"datetime": "2024-01-12T15:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.5.7"
},
{
"datetime": "2024-01-12T14:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.4.6"
},
{
"datetime": "2024-01-13T03:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.4.5"
},
{
"datetime": "2024-01-13T22:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "1.1.7"
},
{
"datetime": "2024-01-14T22:00:00Z",
"service": "notification-service",
"succeeded": false,
"version": "1.7.8"
}
],
"logs": [
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Health check passed",
"response_time": 96
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 77
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Health check passed",
"response_time": 164
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 152
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 86
}
],
"slack": [
{
"channel": "backend-team",
"datetime": "2024-01-13T11:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "mike.frontend"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T17:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "deploy_bot"
},
{
"channel": "ops",
"datetime": "2024-01-14T13:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "deploy_bot"
},
{
"channel": "general",
"datetime": "2024-01-14T20:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "alice.dev"
},
{
"channel": "engineering",
"datetime": "2024-01-14T22:00:00Z",
"message": "Code review ready for merge",
"user": "bob.ops"
}
],
"status_pages": [
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
}
]
}
|
deployment
|
INCIDENT ALERT - INC-63593
Title: Cdn Service Issues
Users reporting service disruptions.
|
cdn service is experiencing degraded performance
|
{
"deployments": [
{
"datetime": "2024-01-14T01:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.1.2"
},
{
"datetime": "2024-01-12T22:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "3.7.6"
},
{
"datetime": "2024-01-13T15:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.5.6"
},
{
"datetime": "2024-01-12T13:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.4.0"
},
{
"datetime": "2024-01-14T01:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.2.1"
}
],
"logs": [
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 197
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Database connection established",
"response_time": 153
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Health check passed",
"response_time": 102
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 90
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 111
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-13T20:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "sarah.backend"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T22:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "monitoring_bot"
},
{
"channel": "engineering",
"datetime": "2024-01-13T00:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "monitoring_bot"
},
{
"channel": "support",
"datetime": "2024-01-14T22:00:00Z",
"message": "Code review ready for merge",
"user": "mike.frontend"
},
{
"channel": "support",
"datetime": "2024-01-14T09:00:00Z",
"message": "System health check complete",
"user": "deploy_bot"
}
],
"status_pages": [
{
"message": "cdn experiencing degraded performance",
"service": "cdn",
"status": "degraded"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-84818
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-12T14:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "3.9.8"
},
{
"datetime": "2024-01-14T00:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.4.5"
},
{
"datetime": "2024-01-14T04:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.2.8"
},
{
"datetime": "2024-01-12T13:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.2.7"
},
{
"datetime": "2024-01-13T03:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.2.4"
}
],
"logs": [
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 153
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 100
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Health check passed",
"response_time": 94
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Database connection established",
"response_time": 118
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 127
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-13T05:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "monitoring_bot"
},
{
"channel": "support",
"datetime": "2024-01-14T08:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "monitoring_bot"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T08:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "mike.frontend"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T07:00:00Z",
"message": "Code review ready for merge",
"user": "deploy_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-14T13:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "deploy_bot"
},
{
"channel": "engineering",
"datetime": "2024-01-15T00:00:00Z",
"message": "Users cant log in - getting timeout errors",
"user": "user_reports"
}
],
"status_pages": [
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-90057
Title: Service Deployment Failure
Users reporting service disruptions.
|
Recent deployment failed and may have introduced service issues
|
{
"deployments": [
{
"datetime": "2024-01-13T09:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.4.1"
},
{
"datetime": "2024-01-14T23:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.0.2"
},
{
"datetime": "2024-01-14T14:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.1.9"
},
{
"datetime": "2024-01-13T23:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "2.8.6"
},
{
"datetime": "2024-01-14T14:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.2.0"
},
{
"datetime": "2024-01-15T00:00:00Z",
"service": "user-service",
"succeeded": false,
"version": "3.4.5"
}
],
"logs": [
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 139
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 119
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 125
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 185
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 180
}
],
"slack": [
{
"channel": "alerts",
"datetime": "2024-01-14T17:00:00Z",
"message": "System health check complete",
"user": "monitoring_bot"
},
{
"channel": "engineering",
"datetime": "2024-01-13T04:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "deploy_bot"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T01:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "sarah.backend"
},
{
"channel": "ops",
"datetime": "2024-01-13T07:00:00Z",
"message": "System health check complete",
"user": "monitoring_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-14T14:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "mike.frontend"
}
],
"status_pages": [
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
}
]
}
|
deployment
|
INCIDENT ALERT - INC-55484
Title: Load-Balancer Service Issues
Users reporting service disruptions.
|
load-balancer service is experiencing degraded performance
|
{
"deployments": [
{
"datetime": "2024-01-12T03:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.6.9"
},
{
"datetime": "2024-01-13T09:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.3.5"
},
{
"datetime": "2024-01-12T08:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "1.1.5"
},
{
"datetime": "2024-01-12T20:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.4.5"
},
{
"datetime": "2024-01-12T17:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.1.0"
}
],
"logs": [
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 158
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 173
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 128
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 134
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 73
}
],
"slack": [
{
"channel": "infra-eng",
"datetime": "2024-01-13T10:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "sarah.backend"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T07:00:00Z",
"message": "System health check complete",
"user": "mike.frontend"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T17:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "alice.dev"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T03:00:00Z",
"message": "System health check complete",
"user": "bob.ops"
},
{
"channel": "ops",
"datetime": "2024-01-14T09:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "monitoring_bot"
}
],
"status_pages": [
{
"message": "load-balancer experiencing degraded performance",
"service": "load-balancer",
"status": "degraded"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-95281
Title: Cdn Service Issues
Users reporting service disruptions.
|
cdn service is experiencing down performance
|
{
"deployments": [
{
"datetime": "2024-01-14T07:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.2.7"
},
{
"datetime": "2024-01-14T23:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.4.9"
},
{
"datetime": "2024-01-14T17:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.0.0"
},
{
"datetime": "2024-01-14T14:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.2.2"
},
{
"datetime": "2024-01-12T16:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "2.8.5"
}
],
"logs": [
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 158
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 86
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 54
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Health check passed",
"response_time": 184
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Health check passed",
"response_time": 104
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-13T23:00:00Z",
"message": "System health check complete",
"user": "charlie.support"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T23:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "charlie.support"
},
{
"channel": "alerts",
"datetime": "2024-01-14T16:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
},
{
"channel": "engineering",
"datetime": "2024-01-14T10:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "deploy_bot"
},
{
"channel": "support",
"datetime": "2024-01-13T07:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "sarah.backend"
}
],
"status_pages": [
{
"message": "cdn experiencing down performance",
"service": "cdn",
"status": "down"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-83240
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-14T00:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.3.2"
},
{
"datetime": "2024-01-14T17:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "2.6.2"
},
{
"datetime": "2024-01-12T15:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "1.0.8"
},
{
"datetime": "2024-01-13T08:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.0.2"
},
{
"datetime": "2024-01-13T06:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "3.2.7"
}
],
"logs": [
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Health check passed",
"response_time": 173
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 70
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Health check passed",
"response_time": 95
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 156
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 115
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-13T14:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "charlie.support"
},
{
"channel": "ops",
"datetime": "2024-01-14T20:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "mike.frontend"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T11:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "deploy_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-14T06:00:00Z",
"message": "Code review ready for merge",
"user": "sarah.backend"
},
{
"channel": "engineering",
"datetime": "2024-01-14T04:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "monitoring_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-14T23:00:00Z",
"message": "Checkout process hanging for customers",
"user": "alerts_bot"
}
],
"status_pages": [
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-14437
Title: Monitoring Service Issues
Users reporting service disruptions.
|
monitoring service is experiencing down performance
|
{
"deployments": [
{
"datetime": "2024-01-12T19:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.5.3"
},
{
"datetime": "2024-01-14T14:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.0.2"
},
{
"datetime": "2024-01-12T09:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "1.1.7"
},
{
"datetime": "2024-01-13T12:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.8.3"
},
{
"datetime": "2024-01-14T08:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.4.2"
}
],
"logs": [
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Health check passed",
"response_time": 198
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 81
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 120
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 131
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Health check passed",
"response_time": 142
}
],
"slack": [
{
"channel": "general",
"datetime": "2024-01-13T17:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "bob.ops"
},
{
"channel": "ops",
"datetime": "2024-01-14T12:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
},
{
"channel": "engineering",
"datetime": "2024-01-14T08:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "bob.ops"
},
{
"channel": "alerts",
"datetime": "2024-01-13T09:00:00Z",
"message": "System health check complete",
"user": "mike.frontend"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T14:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "sarah.backend"
}
],
"status_pages": [
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "monitoring experiencing down performance",
"service": "monitoring",
"status": "down"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-94355
Title: Stripe Service Issues
Users reporting service disruptions.
|
stripe service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-13T22:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "2.4.5"
},
{
"datetime": "2024-01-13T05:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.8.2"
},
{
"datetime": "2024-01-13T03:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.8.9"
},
{
"datetime": "2024-01-14T08:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.2.8"
},
{
"datetime": "2024-01-12T18:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.1.0"
}
],
"logs": [
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 134
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Database connection established",
"response_time": 160
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 62
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 65
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Database connection established",
"response_time": 82
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-13T02:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "bob.ops"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T15:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "mike.frontend"
},
{
"channel": "engineering",
"datetime": "2024-01-13T12:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
},
{
"channel": "engineering",
"datetime": "2024-01-13T01:00:00Z",
"message": "System health check complete",
"user": "monitoring_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-13T03:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "charlie.support"
}
],
"status_pages": [
{
"message": "stripe experiencing critical performance",
"service": "stripe",
"status": "critical"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-16667
Title: Auth-Service Service Issues
Users reporting service disruptions.
|
auth-service service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-14T00:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.7.3"
},
{
"datetime": "2024-01-14T04:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.5.9"
},
{
"datetime": "2024-01-12T11:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.9.8"
},
{
"datetime": "2024-01-12T18:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.1.2"
},
{
"datetime": "2024-01-12T17:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.2.4"
}
],
"logs": [
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Health check passed",
"response_time": 64
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 172
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 195
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 110
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 141
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-14T15:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T00:00:00Z",
"message": "System health check complete",
"user": "bob.ops"
},
{
"channel": "ops",
"datetime": "2024-01-13T04:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "mike.frontend"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T05:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "alice.dev"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T04:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
}
],
"status_pages": [
{
"message": "auth-service experiencing critical performance",
"service": "auth-service",
"status": "critical"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-32855
Title: Load-Balancer Service Issues
Users reporting service disruptions.
|
load-balancer service is experiencing degraded performance
|
{
"deployments": [
{
"datetime": "2024-01-12T07:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.1.3"
},
{
"datetime": "2024-01-13T10:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.1.6"
},
{
"datetime": "2024-01-14T05:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.3.2"
},
{
"datetime": "2024-01-12T15:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.0.6"
},
{
"datetime": "2024-01-12T20:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.8.9"
}
],
"logs": [
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 154
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 96
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 161
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Database connection established",
"response_time": 50
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Health check passed",
"response_time": 50
}
],
"slack": [
{
"channel": "general",
"datetime": "2024-01-13T14:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "alice.dev"
},
{
"channel": "alerts",
"datetime": "2024-01-13T12:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
},
{
"channel": "support",
"datetime": "2024-01-14T21:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T16:00:00Z",
"message": "Code review ready for merge",
"user": "mike.frontend"
},
{
"channel": "general",
"datetime": "2024-01-14T14:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "monitoring_bot"
}
],
"status_pages": [
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "load-balancer experiencing degraded performance",
"service": "load-balancer",
"status": "degraded"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-93557
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-13T03:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "3.8.8"
},
{
"datetime": "2024-01-14T08:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.0.3"
},
{
"datetime": "2024-01-13T08:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.2.4"
},
{
"datetime": "2024-01-12T15:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.8.4"
},
{
"datetime": "2024-01-13T21:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.0.7"
}
],
"logs": [
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 198
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Database connection established",
"response_time": 131
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Database connection established",
"response_time": 114
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Database connection established",
"response_time": 105
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Health check passed",
"response_time": 179
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-14T22:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "mike.frontend"
},
{
"channel": "ops",
"datetime": "2024-01-15T00:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "alice.dev"
},
{
"channel": "engineering",
"datetime": "2024-01-14T04:00:00Z",
"message": "System health check complete",
"user": "deploy_bot"
},
{
"channel": "ops",
"datetime": "2024-01-13T04:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "bob.ops"
},
{
"channel": "engineering",
"datetime": "2024-01-14T12:00:00Z",
"message": "System health check complete",
"user": "monitoring_bot"
},
{
"channel": "engineering",
"datetime": "2024-01-15T00:00:00Z",
"message": "Checkout process hanging for customers",
"user": "user_reports"
}
],
"status_pages": [
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-22792
Title: Service Deployment Failure
Users reporting service disruptions.
|
Recent deployment failed and may have introduced service issues
|
{
"deployments": [
{
"datetime": "2024-01-12T09:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.7.5"
},
{
"datetime": "2024-01-13T02:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.5.4"
},
{
"datetime": "2024-01-12T02:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.4.1"
},
{
"datetime": "2024-01-13T21:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.0.7"
},
{
"datetime": "2024-01-13T22:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.0.3"
},
{
"datetime": "2024-01-15T00:00:00Z",
"service": "user-service",
"succeeded": false,
"version": "1.1.6"
}
],
"logs": [
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Health check passed",
"response_time": 55
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 159
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Health check passed",
"response_time": 172
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 55
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 171
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-14T07:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "alice.dev"
},
{
"channel": "general",
"datetime": "2024-01-14T15:00:00Z",
"message": "Code review ready for merge",
"user": "alice.dev"
},
{
"channel": "support",
"datetime": "2024-01-13T01:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "monitoring_bot"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T14:00:00Z",
"message": "Code review ready for merge",
"user": "monitoring_bot"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T10:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "monitoring_bot"
}
],
"status_pages": [
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
}
]
}
|
deployment
|
INCIDENT ALERT - INC-18577
Title: Application Error Detected
Users reporting service disruptions.
|
Application error requiring investigation: ThreadPoolExecutor: Queue capacity exceeded
|
{
"deployments": [
{
"datetime": "2024-01-12T07:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.7.7"
},
{
"datetime": "2024-01-12T09:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.5.2"
},
{
"datetime": "2024-01-12T11:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.3.0"
},
{
"datetime": "2024-01-14T12:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.1.2"
},
{
"datetime": "2024-01-14T14:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.8.5"
}
],
"logs": [
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 190
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 159
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Database connection established",
"response_time": 61
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 104
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 95
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "ERROR: ThreadPoolExecutor: Queue capacity exceeded",
"response_time": 14584
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-14T21:00:00Z",
"message": "Code review ready for merge",
"user": "deploy_bot"
},
{
"channel": "general",
"datetime": "2024-01-14T05:00:00Z",
"message": "System health check complete",
"user": "charlie.support"
},
{
"channel": "ops",
"datetime": "2024-01-13T22:00:00Z",
"message": "Code review ready for merge",
"user": "monitoring_bot"
},
{
"channel": "ops",
"datetime": "2024-01-13T17:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "sarah.backend"
},
{
"channel": "general",
"datetime": "2024-01-13T22:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "mike.frontend"
}
],
"status_pages": [
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
}
]
}
|
logs
|
INCIDENT ALERT - INC-38849
Title: Redis Service Issues
Users reporting service disruptions.
|
redis service is experiencing down performance
|
{
"deployments": [
{
"datetime": "2024-01-12T13:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.5.5"
},
{
"datetime": "2024-01-13T04:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.9.0"
},
{
"datetime": "2024-01-14T15:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.1.7"
},
{
"datetime": "2024-01-13T23:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.2.8"
},
{
"datetime": "2024-01-12T20:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.7.5"
}
],
"logs": [
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 123
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Health check passed",
"response_time": 146
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 58
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Health check passed",
"response_time": 92
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Database connection established",
"response_time": 134
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-13T04:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T17:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "charlie.support"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T02:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "charlie.support"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T04:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "charlie.support"
},
{
"channel": "engineering",
"datetime": "2024-01-13T20:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "mike.frontend"
}
],
"status_pages": [
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "redis experiencing down performance",
"service": "redis",
"status": "down"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-43445
Title: Redis Service Issues
Users reporting service disruptions.
|
redis service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-13T23:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.2.5"
},
{
"datetime": "2024-01-12T21:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.7.2"
},
{
"datetime": "2024-01-12T14:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.6.6"
},
{
"datetime": "2024-01-12T13:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.2.2"
},
{
"datetime": "2024-01-12T05:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.5.3"
}
],
"logs": [
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 148
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 58
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 126
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Health check passed",
"response_time": 179
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 79
}
],
"slack": [
{
"channel": "engineering",
"datetime": "2024-01-14T12:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "monitoring_bot"
},
{
"channel": "support",
"datetime": "2024-01-13T18:00:00Z",
"message": "Code review ready for merge",
"user": "mike.frontend"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T22:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "charlie.support"
},
{
"channel": "general",
"datetime": "2024-01-13T15:00:00Z",
"message": "System health check complete",
"user": "monitoring_bot"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T00:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "sarah.backend"
}
],
"status_pages": [
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "redis experiencing critical performance",
"service": "redis",
"status": "critical"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-39987
Title: Auth-Service Service Issues
Users reporting service disruptions.
|
auth-service service is experiencing down performance
|
{
"deployments": [
{
"datetime": "2024-01-14T04:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.6.2"
},
{
"datetime": "2024-01-12T17:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "2.8.3"
},
{
"datetime": "2024-01-12T17:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.2.8"
},
{
"datetime": "2024-01-13T09:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.2.2"
},
{
"datetime": "2024-01-12T23:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.6.1"
}
],
"logs": [
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 139
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Health check passed",
"response_time": 108
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 141
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Health check passed",
"response_time": 123
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 85
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-13T04:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "deploy_bot"
},
{
"channel": "general",
"datetime": "2024-01-14T12:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
},
{
"channel": "engineering",
"datetime": "2024-01-14T18:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T02:00:00Z",
"message": "System health check complete",
"user": "mike.frontend"
},
{
"channel": "ops",
"datetime": "2024-01-14T03:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
}
],
"status_pages": [
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "auth-service experiencing down performance",
"service": "auth-service",
"status": "down"
},
{
"message": "",
"service": "redis",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-98095
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-13T16:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.8.4"
},
{
"datetime": "2024-01-13T22:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.3.6"
},
{
"datetime": "2024-01-13T02:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.2.5"
},
{
"datetime": "2024-01-12T07:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.1.0"
},
{
"datetime": "2024-01-14T14:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.7.5"
}
],
"logs": [
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 93
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 161
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 117
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Health check passed",
"response_time": 189
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 167
}
],
"slack": [
{
"channel": "engineering",
"datetime": "2024-01-14T18:00:00Z",
"message": "Code review ready for merge",
"user": "deploy_bot"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T03:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T16:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "bob.ops"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T19:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "bob.ops"
},
{
"channel": "engineering",
"datetime": "2024-01-13T11:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
},
{
"channel": "support",
"datetime": "2024-01-15T00:00:00Z",
"message": "Email notifications not going out",
"user": "support_team"
}
],
"status_pages": [
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-59971
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-14T01:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "3.3.0"
},
{
"datetime": "2024-01-14T10:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.0.6"
},
{
"datetime": "2024-01-12T18:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.7.4"
},
{
"datetime": "2024-01-13T17:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.7.0"
},
{
"datetime": "2024-01-14T15:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "3.0.1"
}
],
"logs": [
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 70
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 151
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 200
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Database connection established",
"response_time": 191
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Health check passed",
"response_time": 100
}
],
"slack": [
{
"channel": "infra-eng",
"datetime": "2024-01-14T15:00:00Z",
"message": "Code review ready for merge",
"user": "alice.dev"
},
{
"channel": "ops",
"datetime": "2024-01-13T18:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T01:00:00Z",
"message": "Code review ready for merge",
"user": "alice.dev"
},
{
"channel": "ops",
"datetime": "2024-01-14T05:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "mike.frontend"
},
{
"channel": "ops",
"datetime": "2024-01-13T10:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "charlie.support"
},
{
"channel": "support",
"datetime": "2024-01-15T00:00:00Z",
"message": "Checkout process hanging for customers",
"user": "user_reports"
}
],
"status_pages": [
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-70914
Title: Stripe Service Issues
Users reporting service disruptions.
|
stripe service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-13T09:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.6.5"
},
{
"datetime": "2024-01-12T07:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.0.0"
},
{
"datetime": "2024-01-14T05:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.5.5"
},
{
"datetime": "2024-01-12T01:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.9.4"
},
{
"datetime": "2024-01-12T07:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.0.0"
}
],
"logs": [
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Database connection established",
"response_time": 96
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 108
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 200
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 171
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 179
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-13T15:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "sarah.backend"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T16:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "bob.ops"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T07:00:00Z",
"message": "System health check complete",
"user": "bob.ops"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T12:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "deploy_bot"
},
{
"channel": "support",
"datetime": "2024-01-13T10:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "mike.frontend"
}
],
"status_pages": [
{
"message": "stripe experiencing critical performance",
"service": "stripe",
"status": "critical"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-18703
Title: Service Deployment Failure
Users reporting service disruptions.
|
Recent deployment failed and may have introduced service issues
|
{
"deployments": [
{
"datetime": "2024-01-14T02:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.9.9"
},
{
"datetime": "2024-01-13T06:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.4.2"
},
{
"datetime": "2024-01-14T10:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "3.0.8"
},
{
"datetime": "2024-01-14T01:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.8.8"
},
{
"datetime": "2024-01-13T09:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.9.2"
},
{
"datetime": "2024-01-14T20:00:00Z",
"service": "auth-service",
"succeeded": false,
"version": "1.2.5"
}
],
"logs": [
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 196
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 55
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 190
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 180
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 167
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-13T09:00:00Z",
"message": "Code review ready for merge",
"user": "bob.ops"
},
{
"channel": "support",
"datetime": "2024-01-14T23:00:00Z",
"message": "Code review ready for merge",
"user": "bob.ops"
},
{
"channel": "ops",
"datetime": "2024-01-14T04:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "monitoring_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-13T01:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
},
{
"channel": "alerts",
"datetime": "2024-01-14T10:00:00Z",
"message": "Code review ready for merge",
"user": "alice.dev"
}
],
"status_pages": [
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
}
]
}
|
deployment
|
INCIDENT ALERT - INC-32193
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-13T08:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.4.6"
},
{
"datetime": "2024-01-14T08:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.3.7"
},
{
"datetime": "2024-01-12T22:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.9.7"
},
{
"datetime": "2024-01-12T07:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.9.0"
},
{
"datetime": "2024-01-14T12:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.1.6"
}
],
"logs": [
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 132
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 96
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Database connection established",
"response_time": 51
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 108
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 154
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-14T11:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T10:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "sarah.backend"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T16:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
},
{
"channel": "alerts",
"datetime": "2024-01-13T09:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "charlie.support"
},
{
"channel": "engineering",
"datetime": "2024-01-14T11:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "deploy_bot"
},
{
"channel": "engineering",
"datetime": "2024-01-14T22:00:00Z",
"message": "API responses are super slow",
"user": "alerts_bot"
}
],
"status_pages": [
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-19866
Title: Api-Gateway Service Issues
Users reporting service disruptions.
|
api-gateway service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-13T09:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.1.4"
},
{
"datetime": "2024-01-12T03:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.0.5"
},
{
"datetime": "2024-01-13T18:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.8.0"
},
{
"datetime": "2024-01-13T07:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.3.9"
},
{
"datetime": "2024-01-13T03:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.0.2"
}
],
"logs": [
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Database connection established",
"response_time": 54
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 111
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 135
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 127
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Health check passed",
"response_time": 112
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-14T13:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "charlie.support"
},
{
"channel": "support",
"datetime": "2024-01-13T16:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "deploy_bot"
},
{
"channel": "ops",
"datetime": "2024-01-14T04:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "alice.dev"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T20:00:00Z",
"message": "Code review ready for merge",
"user": "bob.ops"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T06:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "monitoring_bot"
}
],
"status_pages": [
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "api-gateway experiencing critical performance",
"service": "api-gateway",
"status": "critical"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-56926
Title: Service Deployment Failure
Users reporting service disruptions.
|
Recent deployment failed and may have introduced service issues
|
{
"deployments": [
{
"datetime": "2024-01-14T03:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "3.9.4"
},
{
"datetime": "2024-01-15T00:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.4.3"
},
{
"datetime": "2024-01-12T14:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "1.2.4"
},
{
"datetime": "2024-01-14T03:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.5.8"
},
{
"datetime": "2024-01-13T08:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.3.8"
},
{
"datetime": "2024-01-14T22:00:00Z",
"service": "payment-service",
"succeeded": false,
"version": "2.7.8"
}
],
"logs": [
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 156
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 175
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 191
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Health check passed",
"response_time": 90
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Health check passed",
"response_time": 151
}
],
"slack": [
{
"channel": "infra-eng",
"datetime": "2024-01-14T14:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
},
{
"channel": "engineering",
"datetime": "2024-01-14T20:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "charlie.support"
},
{
"channel": "alerts",
"datetime": "2024-01-14T01:00:00Z",
"message": "System health check complete",
"user": "sarah.backend"
},
{
"channel": "alerts",
"datetime": "2024-01-13T22:00:00Z",
"message": "Code review ready for merge",
"user": "mike.frontend"
},
{
"channel": "ops",
"datetime": "2024-01-14T12:00:00Z",
"message": "Code review ready for merge",
"user": "bob.ops"
}
],
"status_pages": [
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
}
]
}
|
deployment
|
INCIDENT ALERT - INC-22979
Title: Stripe Service Issues
Users reporting service disruptions.
|
stripe service is experiencing down performance
|
{
"deployments": [
{
"datetime": "2024-01-12T16:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.6.1"
},
{
"datetime": "2024-01-13T09:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.1.7"
},
{
"datetime": "2024-01-12T03:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.9.5"
},
{
"datetime": "2024-01-14T02:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.6.7"
},
{
"datetime": "2024-01-14T18:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.6.9"
}
],
"logs": [
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Health check passed",
"response_time": 69
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 117
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 125
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Database connection established",
"response_time": 105
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 80
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-14T07:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "charlie.support"
},
{
"channel": "engineering",
"datetime": "2024-01-13T23:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "monitoring_bot"
},
{
"channel": "engineering",
"datetime": "2024-01-14T05:00:00Z",
"message": "System health check complete",
"user": "sarah.backend"
},
{
"channel": "ops",
"datetime": "2024-01-14T10:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "alice.dev"
},
{
"channel": "ops",
"datetime": "2024-01-13T04:00:00Z",
"message": "System health check complete",
"user": "charlie.support"
}
],
"status_pages": [
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "stripe experiencing down performance",
"service": "stripe",
"status": "down"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-48108
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-13T15:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.1.2"
},
{
"datetime": "2024-01-14T08:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.3.3"
},
{
"datetime": "2024-01-13T13:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.8.6"
},
{
"datetime": "2024-01-14T14:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.2.2"
},
{
"datetime": "2024-01-13T13:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "1.7.9"
}
],
"logs": [
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 86
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 163
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 65
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Database connection established",
"response_time": 163
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Database connection established",
"response_time": 193
}
],
"slack": [
{
"channel": "general",
"datetime": "2024-01-13T21:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "monitoring_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-14T23:00:00Z",
"message": "Code review ready for merge",
"user": "mike.frontend"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T10:00:00Z",
"message": "System health check complete",
"user": "bob.ops"
},
{
"channel": "general",
"datetime": "2024-01-13T08:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "monitoring_bot"
},
{
"channel": "ops",
"datetime": "2024-01-13T06:00:00Z",
"message": "System health check complete",
"user": "charlie.support"
},
{
"channel": "alerts",
"datetime": "2024-01-14T22:00:00Z",
"message": "API responses are super slow",
"user": "support_team"
}
],
"status_pages": [
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-71158
Title: Api-Gateway Service Issues
Users reporting service disruptions.
|
api-gateway service is experiencing degraded performance
|
{
"deployments": [
{
"datetime": "2024-01-12T06:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "3.3.6"
},
{
"datetime": "2024-01-14T08:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "1.1.4"
},
{
"datetime": "2024-01-13T05:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.3.9"
},
{
"datetime": "2024-01-13T16:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.4.8"
},
{
"datetime": "2024-01-12T06:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.7.2"
}
],
"logs": [
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Health check passed",
"response_time": 163
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 92
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Health check passed",
"response_time": 131
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 74
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 197
}
],
"slack": [
{
"channel": "general",
"datetime": "2024-01-13T02:00:00Z",
"message": "System health check complete",
"user": "bob.ops"
},
{
"channel": "engineering",
"datetime": "2024-01-14T16:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "sarah.backend"
},
{
"channel": "engineering",
"datetime": "2024-01-14T10:00:00Z",
"message": "Code review ready for merge",
"user": "sarah.backend"
},
{
"channel": "support",
"datetime": "2024-01-13T04:00:00Z",
"message": "Code review ready for merge",
"user": "deploy_bot"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T14:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "charlie.support"
}
],
"status_pages": [
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "api-gateway experiencing degraded performance",
"service": "api-gateway",
"status": "degraded"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-61493
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-12T06:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.0.9"
},
{
"datetime": "2024-01-12T07:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.3.3"
},
{
"datetime": "2024-01-13T06:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.2.7"
},
{
"datetime": "2024-01-12T23:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.0.2"
},
{
"datetime": "2024-01-13T07:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.4.9"
}
],
"logs": [
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 144
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 126
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Database connection established",
"response_time": 51
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Database connection established",
"response_time": 137
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 91
}
],
"slack": [
{
"channel": "alerts",
"datetime": "2024-01-13T03:00:00Z",
"message": "System health check complete",
"user": "monitoring_bot"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T20:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "charlie.support"
},
{
"channel": "alerts",
"datetime": "2024-01-14T14:00:00Z",
"message": "System health check complete",
"user": "mike.frontend"
},
{
"channel": "ops",
"datetime": "2024-01-13T23:00:00Z",
"message": "Code review ready for merge",
"user": "charlie.support"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T00:00:00Z",
"message": "Code review ready for merge",
"user": "mike.frontend"
},
{
"channel": "support",
"datetime": "2024-01-15T00:00:00Z",
"message": "API responses are super slow",
"user": "alerts_bot"
}
],
"status_pages": [
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-37474
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-12T02:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.4.6"
},
{
"datetime": "2024-01-12T03:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "1.8.6"
},
{
"datetime": "2024-01-14T11:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.0.4"
},
{
"datetime": "2024-01-13T01:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.9.1"
},
{
"datetime": "2024-01-14T14:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.0.1"
}
],
"logs": [
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Database connection established",
"response_time": 176
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Database connection established",
"response_time": 133
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 133
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 176
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 79
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-14T10:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "mike.frontend"
},
{
"channel": "support",
"datetime": "2024-01-13T06:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "sarah.backend"
},
{
"channel": "engineering",
"datetime": "2024-01-14T00:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "alice.dev"
},
{
"channel": "engineering",
"datetime": "2024-01-13T19:00:00Z",
"message": "System health check complete",
"user": "charlie.support"
},
{
"channel": "alerts",
"datetime": "2024-01-14T19:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "bob.ops"
},
{
"channel": "engineering",
"datetime": "2024-01-15T00:00:00Z",
"message": "Search taking forever to return results",
"user": "user_reports"
}
],
"status_pages": [
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-70292
Title: Stripe Service Issues
Users reporting service disruptions.
|
stripe service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-12T15:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.2.0"
},
{
"datetime": "2024-01-14T18:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.8.6"
},
{
"datetime": "2024-01-14T19:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.4.9"
},
{
"datetime": "2024-01-14T13:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.2.5"
},
{
"datetime": "2024-01-12T03:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.9.6"
}
],
"logs": [
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Database connection established",
"response_time": 142
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 145
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Health check passed",
"response_time": 73
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 144
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Database connection established",
"response_time": 102
}
],
"slack": [
{
"channel": "infra-eng",
"datetime": "2024-01-13T07:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "alice.dev"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T16:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "alice.dev"
},
{
"channel": "support",
"datetime": "2024-01-13T03:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "sarah.backend"
},
{
"channel": "engineering",
"datetime": "2024-01-14T00:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T23:00:00Z",
"message": "Code review ready for merge",
"user": "monitoring_bot"
}
],
"status_pages": [
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "stripe experiencing critical performance",
"service": "stripe",
"status": "critical"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-22166
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-14T03:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.0.5"
},
{
"datetime": "2024-01-12T01:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.3.7"
},
{
"datetime": "2024-01-14T05:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.6.8"
},
{
"datetime": "2024-01-13T00:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.7.1"
},
{
"datetime": "2024-01-14T18:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.6.3"
}
],
"logs": [
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 115
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Health check passed",
"response_time": 164
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 161
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Database connection established",
"response_time": 134
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 51
}
],
"slack": [
{
"channel": "general",
"datetime": "2024-01-14T15:00:00Z",
"message": "Code review ready for merge",
"user": "charlie.support"
},
{
"channel": "general",
"datetime": "2024-01-13T05:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "sarah.backend"
},
{
"channel": "alerts",
"datetime": "2024-01-13T05:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T12:00:00Z",
"message": "Code review ready for merge",
"user": "sarah.backend"
},
{
"channel": "ops",
"datetime": "2024-01-13T00:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "bob.ops"
},
{
"channel": "support",
"datetime": "2024-01-14T23:00:00Z",
"message": "Users cant log in - getting timeout errors",
"user": "alerts_bot"
}
],
"status_pages": [
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-45033
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-13T12:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.1.7"
},
{
"datetime": "2024-01-14T13:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.6.5"
},
{
"datetime": "2024-01-12T01:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.9.2"
},
{
"datetime": "2024-01-12T19:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.3.9"
},
{
"datetime": "2024-01-12T05:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.1.1"
}
],
"logs": [
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 118
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 104
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 72
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Database connection established",
"response_time": 140
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 177
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-14T00:00:00Z",
"message": "Code review ready for merge",
"user": "deploy_bot"
},
{
"channel": "engineering",
"datetime": "2024-01-13T02:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "deploy_bot"
},
{
"channel": "engineering",
"datetime": "2024-01-15T00:00:00Z",
"message": "Code review ready for merge",
"user": "deploy_bot"
},
{
"channel": "ops",
"datetime": "2024-01-14T11:00:00Z",
"message": "System health check complete",
"user": "charlie.support"
},
{
"channel": "ops",
"datetime": "2024-01-14T21:00:00Z",
"message": "System health check complete",
"user": "deploy_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-14T22:00:00Z",
"message": "API responses are super slow",
"user": "user_reports"
}
],
"status_pages": [
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-53546
Title: Aws-S3 Service Issues
Users reporting service disruptions.
|
aws-s3 service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-12T21:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.6.3"
},
{
"datetime": "2024-01-12T06:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "3.0.5"
},
{
"datetime": "2024-01-13T16:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.5.4"
},
{
"datetime": "2024-01-15T00:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.6.3"
},
{
"datetime": "2024-01-13T00:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.2.4"
}
],
"logs": [
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 75
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 122
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 133
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Health check passed",
"response_time": 109
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 90
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-14T16:00:00Z",
"message": "System health check complete",
"user": "sarah.backend"
},
{
"channel": "engineering",
"datetime": "2024-01-14T11:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
},
{
"channel": "engineering",
"datetime": "2024-01-14T00:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "alice.dev"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T08:00:00Z",
"message": "Code review ready for merge",
"user": "bob.ops"
},
{
"channel": "alerts",
"datetime": "2024-01-14T00:00:00Z",
"message": "Code review ready for merge",
"user": "bob.ops"
}
],
"status_pages": [
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "aws-s3 experiencing critical performance",
"service": "aws-s3",
"status": "critical"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-85379
Title: Database Service Issues
Users reporting service disruptions.
|
database service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-13T01:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.3.2"
},
{
"datetime": "2024-01-12T00:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.8.5"
},
{
"datetime": "2024-01-12T17:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.6.2"
},
{
"datetime": "2024-01-13T18:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.2.3"
},
{
"datetime": "2024-01-12T19:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.4.6"
}
],
"logs": [
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Health check passed",
"response_time": 59
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 92
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 111
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 108
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 133
}
],
"slack": [
{
"channel": "alerts",
"datetime": "2024-01-14T01:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "bob.ops"
},
{
"channel": "support",
"datetime": "2024-01-13T18:00:00Z",
"message": "Code review ready for merge",
"user": "alice.dev"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T23:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "bob.ops"
},
{
"channel": "engineering",
"datetime": "2024-01-14T08:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "bob.ops"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T06:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
}
],
"status_pages": [
{
"message": "database experiencing critical performance",
"service": "database",
"status": "critical"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-41314
Title: Application Error Detected
Users reporting service disruptions.
|
Application error requiring investigation: SQLException: Connection timeout after 30s
|
{
"deployments": [
{
"datetime": "2024-01-14T11:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "3.6.0"
},
{
"datetime": "2024-01-13T15:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.3.8"
},
{
"datetime": "2024-01-12T08:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.7.4"
},
{
"datetime": "2024-01-13T01:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.8.5"
},
{
"datetime": "2024-01-12T00:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.0.4"
}
],
"logs": [
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 187
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 102
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 55
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 68
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Health check passed",
"response_time": 183
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "ERROR: SQLException: Connection timeout after 30s",
"response_time": 18943
}
],
"slack": [
{
"channel": "engineering",
"datetime": "2024-01-13T13:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "monitoring_bot"
},
{
"channel": "general",
"datetime": "2024-01-13T23:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "monitoring_bot"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T11:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "monitoring_bot"
},
{
"channel": "support",
"datetime": "2024-01-14T07:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "mike.frontend"
},
{
"channel": "engineering",
"datetime": "2024-01-14T06:00:00Z",
"message": "Code review ready for merge",
"user": "monitoring_bot"
}
],
"status_pages": [
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
}
]
}
|
logs
|
INCIDENT ALERT - INC-99808
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-12T05:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.7.7"
},
{
"datetime": "2024-01-12T10:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.2.7"
},
{
"datetime": "2024-01-13T04:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.0.7"
},
{
"datetime": "2024-01-13T19:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.9.0"
},
{
"datetime": "2024-01-13T03:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.0.4"
}
],
"logs": [
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 159
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 132
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 166
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Health check passed",
"response_time": 195
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Health check passed",
"response_time": 75
}
],
"slack": [
{
"channel": "general",
"datetime": "2024-01-14T23:00:00Z",
"message": "Code review ready for merge",
"user": "bob.ops"
},
{
"channel": "general",
"datetime": "2024-01-13T19:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
},
{
"channel": "general",
"datetime": "2024-01-13T20:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "monitoring_bot"
},
{
"channel": "ops",
"datetime": "2024-01-14T18:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "sarah.backend"
},
{
"channel": "engineering",
"datetime": "2024-01-13T12:00:00Z",
"message": "Code review ready for merge",
"user": "charlie.support"
},
{
"channel": "support",
"datetime": "2024-01-15T00:00:00Z",
"message": "Search taking forever to return results",
"user": "user_reports"
}
],
"status_pages": [
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-42024
Title: Stripe Service Issues
Users reporting service disruptions.
|
stripe service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-12T09:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.1.7"
},
{
"datetime": "2024-01-12T21:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.1.7"
},
{
"datetime": "2024-01-14T05:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.3.6"
},
{
"datetime": "2024-01-14T02:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "1.7.7"
},
{
"datetime": "2024-01-12T23:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.6.5"
}
],
"logs": [
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 197
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Health check passed",
"response_time": 56
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Health check passed",
"response_time": 107
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 123
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 135
}
],
"slack": [
{
"channel": "general",
"datetime": "2024-01-13T10:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "mike.frontend"
},
{
"channel": "support",
"datetime": "2024-01-14T22:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
},
{
"channel": "general",
"datetime": "2024-01-14T11:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "alice.dev"
},
{
"channel": "ops",
"datetime": "2024-01-14T08:00:00Z",
"message": "System health check complete",
"user": "mike.frontend"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T15:00:00Z",
"message": "System health check complete",
"user": "bob.ops"
}
],
"status_pages": [
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "stripe experiencing critical performance",
"service": "stripe",
"status": "critical"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-86602
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-14T15:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.7.7"
},
{
"datetime": "2024-01-14T23:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.7.5"
},
{
"datetime": "2024-01-13T02:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.2.8"
},
{
"datetime": "2024-01-12T09:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.6.0"
},
{
"datetime": "2024-01-13T04:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.3.8"
}
],
"logs": [
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 164
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 152
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 193
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 172
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 122
}
],
"slack": [
{
"channel": "engineering",
"datetime": "2024-01-14T12:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "mike.frontend"
},
{
"channel": "support",
"datetime": "2024-01-14T15:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "charlie.support"
},
{
"channel": "support",
"datetime": "2024-01-13T13:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "deploy_bot"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T15:00:00Z",
"message": "System health check complete",
"user": "monitoring_bot"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T09:00:00Z",
"message": "System health check complete",
"user": "charlie.support"
},
{
"channel": "engineering",
"datetime": "2024-01-14T22:00:00Z",
"message": "Email notifications not going out",
"user": "alerts_bot"
}
],
"status_pages": [
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-33157
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-14T15:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.5.8"
},
{
"datetime": "2024-01-13T08:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "1.7.5"
},
{
"datetime": "2024-01-13T16:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.0.6"
},
{
"datetime": "2024-01-13T22:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.5.4"
},
{
"datetime": "2024-01-12T10:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.0.3"
}
],
"logs": [
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 181
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Database connection established",
"response_time": 189
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 154
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 153
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 85
}
],
"slack": [
{
"channel": "infra-eng",
"datetime": "2024-01-13T11:00:00Z",
"message": "Code review ready for merge",
"user": "bob.ops"
},
{
"channel": "support",
"datetime": "2024-01-13T23:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "charlie.support"
},
{
"channel": "general",
"datetime": "2024-01-14T11:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "sarah.backend"
},
{
"channel": "support",
"datetime": "2024-01-14T04:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "mike.frontend"
},
{
"channel": "ops",
"datetime": "2024-01-14T10:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "charlie.support"
},
{
"channel": "engineering",
"datetime": "2024-01-14T22:00:00Z",
"message": "Email notifications not going out",
"user": "user_reports"
}
],
"status_pages": [
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-98710
Title: Service Deployment Failure
Users reporting service disruptions.
|
Recent deployment failed and may have introduced service issues
|
{
"deployments": [
{
"datetime": "2024-01-14T03:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "3.4.6"
},
{
"datetime": "2024-01-12T17:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.4.0"
},
{
"datetime": "2024-01-14T04:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "2.9.6"
},
{
"datetime": "2024-01-14T12:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "2.9.4"
},
{
"datetime": "2024-01-12T04:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.8.4"
},
{
"datetime": "2024-01-14T22:00:00Z",
"service": "notification-service",
"succeeded": false,
"version": "1.9.3"
}
],
"logs": [
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 108
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Database connection established",
"response_time": 110
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 149
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 162
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 190
}
],
"slack": [
{
"channel": "engineering",
"datetime": "2024-01-14T18:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "bob.ops"
},
{
"channel": "alerts",
"datetime": "2024-01-13T23:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "bob.ops"
},
{
"channel": "infra-eng",
"datetime": "2024-01-15T00:00:00Z",
"message": "Code review ready for merge",
"user": "monitoring_bot"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T13:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "charlie.support"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T04:00:00Z",
"message": "System health check complete",
"user": "monitoring_bot"
}
],
"status_pages": [
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
}
]
}
|
deployment
|
INCIDENT ALERT - INC-19463
Title: Auth-Service Service Issues
Users reporting service disruptions.
|
auth-service service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-13T05:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.3.6"
},
{
"datetime": "2024-01-14T21:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.3.8"
},
{
"datetime": "2024-01-13T03:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "3.9.9"
},
{
"datetime": "2024-01-12T20:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.5.4"
},
{
"datetime": "2024-01-12T19:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.8.1"
}
],
"logs": [
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 80
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 179
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Database connection established",
"response_time": 69
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Health check passed",
"response_time": 100
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Health check passed",
"response_time": 136
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-14T15:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "charlie.support"
},
{
"channel": "ops",
"datetime": "2024-01-13T13:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "alice.dev"
},
{
"channel": "alerts",
"datetime": "2024-01-13T21:00:00Z",
"message": "System health check complete",
"user": "mike.frontend"
},
{
"channel": "alerts",
"datetime": "2024-01-13T09:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
},
{
"channel": "alerts",
"datetime": "2024-01-13T09:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "deploy_bot"
}
],
"status_pages": [
{
"message": "auth-service experiencing critical performance",
"service": "auth-service",
"status": "critical"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-90334
Title: Aws-S3 Service Issues
Users reporting service disruptions.
|
aws-s3 service is experiencing down performance
|
{
"deployments": [
{
"datetime": "2024-01-12T16:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.4.3"
},
{
"datetime": "2024-01-13T04:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.4.0"
},
{
"datetime": "2024-01-13T06:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.1.5"
},
{
"datetime": "2024-01-14T13:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "3.9.3"
},
{
"datetime": "2024-01-14T10:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.9.7"
}
],
"logs": [
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Database connection established",
"response_time": 193
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 141
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Health check passed",
"response_time": 75
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 65
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 156
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-14T11:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "sarah.backend"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T20:00:00Z",
"message": "Code review ready for merge",
"user": "mike.frontend"
},
{
"channel": "alerts",
"datetime": "2024-01-14T12:00:00Z",
"message": "System health check complete",
"user": "sarah.backend"
},
{
"channel": "support",
"datetime": "2024-01-13T22:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "monitoring_bot"
},
{
"channel": "general",
"datetime": "2024-01-13T13:00:00Z",
"message": "Code review ready for merge",
"user": "sarah.backend"
}
],
"status_pages": [
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "aws-s3 experiencing down performance",
"service": "aws-s3",
"status": "down"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-48809
Title: Stripe Service Issues
Users reporting service disruptions.
|
stripe service is experiencing degraded performance
|
{
"deployments": [
{
"datetime": "2024-01-12T14:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.3.8"
},
{
"datetime": "2024-01-12T19:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "3.9.7"
},
{
"datetime": "2024-01-12T05:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.5.1"
},
{
"datetime": "2024-01-12T08:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.7.3"
},
{
"datetime": "2024-01-14T06:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.6.4"
}
],
"logs": [
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Health check passed",
"response_time": 135
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Health check passed",
"response_time": 82
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Health check passed",
"response_time": 178
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 69
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 152
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-13T11:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "deploy_bot"
},
{
"channel": "general",
"datetime": "2024-01-14T16:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "alice.dev"
},
{
"channel": "engineering",
"datetime": "2024-01-13T16:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "deploy_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-14T09:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "alice.dev"
},
{
"channel": "support",
"datetime": "2024-01-14T06:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "charlie.support"
}
],
"status_pages": [
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "stripe experiencing degraded performance",
"service": "stripe",
"status": "degraded"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-55594
Title: Aws-S3 Service Issues
Users reporting service disruptions.
|
aws-s3 service is experiencing degraded performance
|
{
"deployments": [
{
"datetime": "2024-01-15T00:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.7.3"
},
{
"datetime": "2024-01-12T05:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.3.7"
},
{
"datetime": "2024-01-14T00:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.2.3"
},
{
"datetime": "2024-01-12T22:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.8.6"
},
{
"datetime": "2024-01-14T05:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.0.1"
}
],
"logs": [
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 109
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Database connection established",
"response_time": 147
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Database connection established",
"response_time": 91
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Health check passed",
"response_time": 110
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 124
}
],
"slack": [
{
"channel": "infra-eng",
"datetime": "2024-01-14T19:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "mike.frontend"
},
{
"channel": "engineering",
"datetime": "2024-01-14T18:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "bob.ops"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T01:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "bob.ops"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T14:00:00Z",
"message": "Code review ready for merge",
"user": "sarah.backend"
},
{
"channel": "alerts",
"datetime": "2024-01-13T12:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "deploy_bot"
}
],
"status_pages": [
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "aws-s3 experiencing degraded performance",
"service": "aws-s3",
"status": "degraded"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-70633
Title: Auth-Service Service Issues
Users reporting service disruptions.
|
auth-service service is experiencing degraded performance
|
{
"deployments": [
{
"datetime": "2024-01-12T04:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.6.5"
},
{
"datetime": "2024-01-12T15:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.5.7"
},
{
"datetime": "2024-01-14T15:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.0.0"
},
{
"datetime": "2024-01-13T21:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.8.0"
},
{
"datetime": "2024-01-12T08:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.3.8"
}
],
"logs": [
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Health check passed",
"response_time": 200
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 56
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Health check passed",
"response_time": 180
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 77
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 153
}
],
"slack": [
{
"channel": "engineering",
"datetime": "2024-01-14T06:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "sarah.backend"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T00:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "sarah.backend"
},
{
"channel": "alerts",
"datetime": "2024-01-13T22:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "alice.dev"
},
{
"channel": "general",
"datetime": "2024-01-14T11:00:00Z",
"message": "System health check complete",
"user": "deploy_bot"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T07:00:00Z",
"message": "Code review ready for merge",
"user": "charlie.support"
}
],
"status_pages": [
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "auth-service experiencing degraded performance",
"service": "auth-service",
"status": "degraded"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-67980
Title: Application Error Detected
Users reporting service disruptions.
|
Application error requiring investigation: ConcurrentModificationException in order processing
|
{
"deployments": [
{
"datetime": "2024-01-14T03:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.9.8"
},
{
"datetime": "2024-01-12T06:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "1.2.2"
},
{
"datetime": "2024-01-12T01:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.4.2"
},
{
"datetime": "2024-01-12T06:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "2.2.5"
},
{
"datetime": "2024-01-12T15:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "2.0.0"
}
],
"logs": [
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 149
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 151
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Database connection established",
"response_time": 113
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 50
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 167
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "ERROR: ConcurrentModificationException in order processing",
"response_time": 29359
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-13T16:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T07:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "mike.frontend"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T19:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "deploy_bot"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T02:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "monitoring_bot"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T05:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "deploy_bot"
}
],
"status_pages": [
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
}
]
}
|
logs
|
INCIDENT ALERT - INC-30895
Title: Service Deployment Failure
Users reporting service disruptions.
|
Recent deployment failed and may have introduced service issues
|
{
"deployments": [
{
"datetime": "2024-01-12T17:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.3.2"
},
{
"datetime": "2024-01-14T11:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.5.9"
},
{
"datetime": "2024-01-12T19:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "3.9.0"
},
{
"datetime": "2024-01-13T04:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "3.3.8"
},
{
"datetime": "2024-01-15T00:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.3.9"
},
{
"datetime": "2024-01-15T00:00:00Z",
"service": "auth-service",
"succeeded": false,
"version": "3.7.1"
}
],
"logs": [
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 81
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 148
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 112
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Health check passed",
"response_time": 187
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Database connection established",
"response_time": 68
}
],
"slack": [
{
"channel": "infra-eng",
"datetime": "2024-01-14T00:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "deploy_bot"
},
{
"channel": "engineering",
"datetime": "2024-01-13T17:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "sarah.backend"
},
{
"channel": "support",
"datetime": "2024-01-14T03:00:00Z",
"message": "Code review ready for merge",
"user": "bob.ops"
},
{
"channel": "alerts",
"datetime": "2024-01-13T10:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "charlie.support"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T11:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "alice.dev"
}
],
"status_pages": [
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "cdn",
"status": "healthy"
}
]
}
|
deployment
|
INCIDENT ALERT - INC-42240
Title: Service Deployment Failure
Users reporting service disruptions.
|
Recent deployment failed and may have introduced service issues
|
{
"deployments": [
{
"datetime": "2024-01-12T06:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "3.2.5"
},
{
"datetime": "2024-01-12T10:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.1.4"
},
{
"datetime": "2024-01-13T14:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.8.2"
},
{
"datetime": "2024-01-12T03:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "3.1.1"
},
{
"datetime": "2024-01-14T15:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.5.3"
},
{
"datetime": "2024-01-14T20:00:00Z",
"service": "user-service",
"succeeded": false,
"version": "3.0.2"
}
],
"logs": [
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 131
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 125
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Database connection established",
"response_time": 72
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 117
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 165
}
],
"slack": [
{
"channel": "support",
"datetime": "2024-01-13T11:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "mike.frontend"
},
{
"channel": "alerts",
"datetime": "2024-01-13T02:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "monitoring_bot"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T06:00:00Z",
"message": "System health check complete",
"user": "charlie.support"
},
{
"channel": "ops",
"datetime": "2024-01-14T11:00:00Z",
"message": "Code review ready for merge",
"user": "sarah.backend"
},
{
"channel": "ops",
"datetime": "2024-01-13T05:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "alice.dev"
}
],
"status_pages": [
{
"message": "",
"service": "aws-s3",
"status": "healthy"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
}
]
}
|
deployment
|
INCIDENT ALERT - INC-28213
Title: Monitoring Service Issues
Users reporting service disruptions.
|
monitoring service is experiencing critical performance
|
{
"deployments": [
{
"datetime": "2024-01-12T05:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.5.7"
},
{
"datetime": "2024-01-14T23:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.2.9"
},
{
"datetime": "2024-01-13T17:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "2.0.5"
},
{
"datetime": "2024-01-13T09:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.3.0"
},
{
"datetime": "2024-01-14T01:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.0.1"
}
],
"logs": [
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Database connection established",
"response_time": 170
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Database connection established",
"response_time": 73
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Database connection established",
"response_time": 184
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 134
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Database connection established",
"response_time": 114
}
],
"slack": [
{
"channel": "ops",
"datetime": "2024-01-14T17:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "bob.ops"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T11:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
},
{
"channel": "ops",
"datetime": "2024-01-14T14:00:00Z",
"message": "System health check complete",
"user": "mike.frontend"
},
{
"channel": "alerts",
"datetime": "2024-01-14T13:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T19:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "alice.dev"
}
],
"status_pages": [
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "monitoring experiencing critical performance",
"service": "monitoring",
"status": "critical"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-71701
Title: Service Deployment Failure
Users reporting service disruptions.
|
Recent deployment failed and may have introduced service issues
|
{
"deployments": [
{
"datetime": "2024-01-15T00:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "3.7.9"
},
{
"datetime": "2024-01-14T01:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.3.3"
},
{
"datetime": "2024-01-12T23:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.6.0"
},
{
"datetime": "2024-01-14T01:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "1.5.3"
},
{
"datetime": "2024-01-12T01:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.9.1"
},
{
"datetime": "2024-01-14T20:00:00Z",
"service": "user-service",
"succeeded": false,
"version": "2.5.9"
}
],
"logs": [
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 60
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 100
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 158
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 82
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Health check passed",
"response_time": 58
}
],
"slack": [
{
"channel": "backend-team",
"datetime": "2024-01-15T00:00:00Z",
"message": "Code review ready for merge",
"user": "charlie.support"
},
{
"channel": "support",
"datetime": "2024-01-13T15:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "bob.ops"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T22:00:00Z",
"message": "Code review ready for merge",
"user": "bob.ops"
},
{
"channel": "general",
"datetime": "2024-01-14T02:00:00Z",
"message": "Code review ready for merge",
"user": "alice.dev"
},
{
"channel": "infra-eng",
"datetime": "2024-01-13T04:00:00Z",
"message": "System health check complete",
"user": "alice.dev"
}
],
"status_pages": [
{
"message": "",
"service": "stripe",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
}
]
}
|
deployment
|
INCIDENT ALERT - INC-15403
Title: User Reported Service Issues
Users reporting service disruptions.
|
Service issues reported by users through support channels
|
{
"deployments": [
{
"datetime": "2024-01-13T09:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "2.8.6"
},
{
"datetime": "2024-01-12T00:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "2.7.7"
},
{
"datetime": "2024-01-12T03:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.3.3"
},
{
"datetime": "2024-01-14T09:00:00Z",
"service": "payment-service",
"succeeded": true,
"version": "1.4.0"
},
{
"datetime": "2024-01-12T13:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "1.1.1"
}
],
"logs": [
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 64
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 149
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 93
},
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Health check passed",
"response_time": 168
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Database connection established",
"response_time": 77
}
],
"slack": [
{
"channel": "infra-eng",
"datetime": "2024-01-14T10:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "mike.frontend"
},
{
"channel": "backend-team",
"datetime": "2024-01-14T12:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
},
{
"channel": "alerts",
"datetime": "2024-01-13T17:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
},
{
"channel": "engineering",
"datetime": "2024-01-13T08:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "sarah.backend"
},
{
"channel": "infra-eng",
"datetime": "2024-01-14T04:00:00Z",
"message": "System health check complete",
"user": "monitoring_bot"
},
{
"channel": "alerts",
"datetime": "2024-01-14T23:00:00Z",
"message": "Checkout process hanging for customers",
"user": "alerts_bot"
}
],
"status_pages": [
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "monitoring",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
}
]
}
|
slack
|
INCIDENT ALERT - INC-29986
Title: Redis Service Issues
Users reporting service disruptions.
|
redis service is experiencing down performance
|
{
"deployments": [
{
"datetime": "2024-01-12T05:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.9.7"
},
{
"datetime": "2024-01-12T19:00:00Z",
"service": "notification-service",
"succeeded": true,
"version": "1.8.4"
},
{
"datetime": "2024-01-12T02:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "2.3.2"
},
{
"datetime": "2024-01-14T06:00:00Z",
"service": "user-service",
"succeeded": true,
"version": "2.8.8"
},
{
"datetime": "2024-01-13T16:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "1.2.2"
}
],
"logs": [
{
"datetime": "2024-01-14T23:00:00Z",
"message": "INFO: Health check passed",
"response_time": 115
},
{
"datetime": "2024-01-14T20:00:00Z",
"message": "INFO: Database connection established",
"response_time": 93
},
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Health check passed",
"response_time": 146
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Health check passed",
"response_time": 151
},
{
"datetime": "2024-01-15T00:00:00Z",
"message": "INFO: User authentication successful",
"response_time": 123
}
],
"slack": [
{
"channel": "infra-eng",
"datetime": "2024-01-13T11:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "bob.ops"
},
{
"channel": "ops",
"datetime": "2024-01-13T14:00:00Z",
"message": "Code review ready for merge",
"user": "sarah.backend"
},
{
"channel": "ops",
"datetime": "2024-01-14T14:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "charlie.support"
},
{
"channel": "backend-team",
"datetime": "2024-01-13T17:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "bob.ops"
},
{
"channel": "ops",
"datetime": "2024-01-13T18:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "alice.dev"
}
],
"status_pages": [
{
"message": "redis experiencing down performance",
"service": "redis",
"status": "down"
},
{
"message": "",
"service": "auth-service",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "load-balancer",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
}
]
}
|
status_page
|
INCIDENT ALERT - INC-19419
Title: Service Deployment Failure
Users reporting service disruptions.
|
Recent deployment failed and may have introduced service issues
|
{
"deployments": [
{
"datetime": "2024-01-14T06:00:00Z",
"service": "auth-service",
"succeeded": true,
"version": "1.2.3"
},
{
"datetime": "2024-01-13T22:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "3.7.0"
},
{
"datetime": "2024-01-13T10:00:00Z",
"service": "search-service",
"succeeded": true,
"version": "2.5.7"
},
{
"datetime": "2024-01-14T00:00:00Z",
"service": "api-gateway",
"succeeded": true,
"version": "2.5.9"
},
{
"datetime": "2024-01-14T06:00:00Z",
"service": "analytics-service",
"succeeded": true,
"version": "1.9.6"
},
{
"datetime": "2024-01-14T23:00:00Z",
"service": "payment-service",
"succeeded": false,
"version": "1.5.4"
}
],
"logs": [
{
"datetime": "2024-01-14T21:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 161
},
{
"datetime": "2024-01-14T19:00:00Z",
"message": "INFO: Database connection established",
"response_time": 136
},
{
"datetime": "2024-01-14T18:00:00Z",
"message": "INFO: Request processed successfully",
"response_time": 50
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Health check passed",
"response_time": 171
},
{
"datetime": "2024-01-14T22:00:00Z",
"message": "INFO: Cache hit ratio: 85%",
"response_time": 190
}
],
"slack": [
{
"channel": "alerts",
"datetime": "2024-01-14T05:00:00Z",
"message": "New monitoring dashboard deployed",
"user": "monitoring_bot"
},
{
"channel": "engineering",
"datetime": "2024-01-13T16:00:00Z",
"message": "Code review ready for merge",
"user": "mike.frontend"
},
{
"channel": "general",
"datetime": "2024-01-13T22:00:00Z",
"message": "Planning meeting moved to 3pm",
"user": "charlie.support"
},
{
"channel": "engineering",
"datetime": "2024-01-14T16:00:00Z",
"message": "Code review ready for merge",
"user": "bob.ops"
},
{
"channel": "ops",
"datetime": "2024-01-13T19:00:00Z",
"message": "Daily standup in 10 minutes",
"user": "mike.frontend"
}
],
"status_pages": [
{
"message": "",
"service": "api-gateway",
"status": "healthy"
},
{
"message": "",
"service": "notification-service",
"status": "healthy"
},
{
"message": "",
"service": "database",
"status": "healthy"
},
{
"message": "",
"service": "redis",
"status": "healthy"
},
{
"message": "",
"service": "aws-s3",
"status": "healthy"
}
]
}
|
deployment
|
On-Call Agent GRPO Dataset
This dataset contains synthetic incident scenarios for training on-call engineering agents using Group Relative Policy Optimization (GRPO). Each example represents a different incident type with corresponding system state data that agents can investigate using diagnostic tools.
Dataset Description
The dataset simulates realistic incident scenarios that on-call engineers encounter in production environments. Each incident includes:
- Incident alerts with varying severity and descriptions
- System state data including status pages, Slack messages, deployment history, and application logs
- Root cause diagnoses for supervised learning and reward computation
Dataset Structure
Each example contains the following fields:
question(string): The incident alert description presented to the agentanswer(string): The expected root cause diagnosisstate(dict): Complete system state data including:status_pages: Service health status from monitoring dashboardsslack: Communication logs from team channelsdeployments: Recent deployment history with success/failure statuslogs: Application logs with timestamps and error messages
issue_type(string): Category of incident (status_page, slack, deployment, logs)
Incident Types
The dataset includes four main categories of incidents:
- Status Page Issues (50%): Service degradations visible on monitoring dashboards
- Slack Communicated Issues (20%): Problems reported through Slack/communication channels
- Deployment Failures (20%): Issues introduced by recent code deployments
- Application Errors (10%): Runtime errors visible in application logs
Example Usage
from datasets import load_dataset
# Load the dataset
dataset = load_dataset("cdreetz/on-call-agent-grpo-dataset")
# Example incident
example = dataset['train'][0]
print("Incident:", example['question'])
print("Expected diagnosis:", example['answer'])
print("Available system data:", example['state'].keys())
Training Agents
This dataset is designed for training diagnostic agents that can:
- Analyze incident alerts and determine investigation priorities
- Use diagnostic tools to query system state (status pages, logs, etc.)
- Synthesize information from multiple sources to identify root causes
- Provide actionable diagnoses for incident resolution
Recommended Tools
Agents should be equipped with these diagnostic capabilities:
check_status_pages(service): Query service health statussearch_slack_messages(query): Search team communicationscheck_deployment_failures(hours_back): Review recent deploymentsquery_logs(error_pattern): Search application logs
Training Framework
This dataset is compatible with the Verifiers framework for GRPO training:
import verifiers as vf
from datasets import load_dataset
# Load dataset
dataset = load_dataset("cdreetz/on-call-agent-grpo-dataset")
# Create environment with diagnostic tools
env = IncidentAnalysisEnv(
dataset=dataset,
tools=[check_status_pages, search_slack_messages,
check_deployment_failures, query_logs]
)
# Train with GRPO
trainer = vf.GRPOTrainer(model=model, env=env, args=training_args)
trainer.train()
Data Generation
The dataset was generated using a systematic approach:
- Base state generation: Random but realistic system states with healthy services
- Issue injection: Targeted problems introduced into specific data sources
- Narrative creation: Incident descriptions matching the injected issues
- Randomization: Varied timing, services, and error patterns for diversity
All incidents include items in each data category (status pages, Slack messages, deployments, logs) with only one containing the relevant diagnostic information.
Dataset Statistics
- Total examples: 1,000 incident scenarios
- Average question length: ~85 characters
- Average answer length: ~65 characters
- Issue distribution:
- Status page: 50%
- Slack/communications: 20%
- Deployment: 20%
- Application logs: 10%
Evaluation
Agent performance can be evaluated on:
- Diagnostic accuracy: Correct identification of root causes
- Tool efficiency: Minimal tool calls while gathering necessary information
- Investigation methodology: Systematic approach to incident analysis
Limitations
- Synthetic data: Generated scenarios may not capture all real-world complexity
- Simplified state: System state is limited to four data sources
- English only: All incident descriptions and logs are in English
- Deterministic issues: Each incident has exactly one clear root cause
Citation
If you use this dataset in your research, please cite:
@dataset{on_call_agent_grpo_2025,
title={On-Call Agent GRPO Dataset},
author={cdreetz},
year={2025},
publisher={Hugging Face},
url={https://huggingface.co/datasets/cdreetz/on-call-agent-grpo-dataset}
}
License
This dataset is released under the MIT License. See LICENSE for details.
Contributing
To report issues or suggest improvements to the dataset, please open an issue in the repository.
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