id
int32
0
3.08k
text
stringlengths
13
368
label
int64
0
10
1,400
I think someone is using my card to make transactions I don't remember.
2
1,401
someone is using my account
2
1,402
Someone I don't know has used my card without permission.
2
1,403
My card was used without my permission.
2
1,404
Can I freeze my card right now?
2
1,405
Freeze my account it's been hacked.
2
1,406
There are transactions I didn't make, someone else must have used my card.
2
1,407
Can you freeze my card because someone used it while I was out of town. I did not make these purchases.
2
1,408
Someone is using my account to do online shopping! Please freeze it asap
2
1,409
Someone else may be using my card. There are transactions I don't recognize.
2
1,410
What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!
2
1,411
What do I do if I think my card was improperly used?
2
1,412
How can I stop fraud on my account right now?
2
1,413
I think my identity has been stolen, can you check on unauthorized charges?
2
1,414
I think someone else is using my card. There are transactions I didn't make.
2
1,415
I don't recognize some of the transactions on my card, I think someone must have gotten my card info and used it.
2
1,416
Can I use app to freeze account and dispute fraud?
2
1,417
My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?
2
1,418
Someone has my card number, freeze my account.
2
1,419
I see random purchases to my account, was it hacked?
2
1,420
It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!
2
1,421
How do I freeze my card using the app?
2
1,422
My card has been compromised
2
1,423
What should I do if I think that someone else may be using my card.
2
1,424
The transactions showing up are strange, I think my card was used without me knowing.
2
1,425
How do I freeze my account?
2
1,426
I'm not certain, but someone may be using my card.
2
1,427
How do I freeze my card? I think someone is using it to make a bunch of online transactions.
2
1,428
I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?
2
1,429
Someone else used my card!
2
1,430
I believe someone is using my card without my agreement!
2
1,431
If I feel someone has my card information, can I get a new card?
2
1,432
There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.
2
1,433
I think someone has access to my card numbers that shouldn't.
2
1,434
I think my child used my card while I wasn't home.
2
1,435
What do I do if I think someone managed to get my card information?
2
1,436
I think someone copied the numbers on my card and is using them.
2
1,437
What should I do if I think someone is using my card.
2
1,438
Can I use app to freeze my card and dispute fraud?
2
1,439
Someone else is using my card, freeze it.
2
1,440
Do all ATMs take this card?
1
1,441
Which ATMs accept this card?
1
1,442
Where is the closest Mastercard ATM?
1
1,443
Is there a list of ATM machines?
1
1,444
Are there any specific ATMs that this card can be used at?
1
1,445
How do I know which ATMs will accept this card?
1
1,446
Which ATM's accept my card?
1
1,447
Is there any nearby ATM's?
1
1,448
Where are the locations of ATMs that accept this card?
1
1,449
Which ATMs accept this placard ?
1
1,450
Help me locate the nearest ATM.
1
1,451
What ATMs is the card okay to use at?
1
1,452
How can I find the nearest ATM?
1
1,453
What kind of ATM's can I use?
1
1,454
How can I withdraw money?
1
1,455
How many miles away is the ATM?
1
1,456
From where can I withdraw?
1
1,457
Which ATM's will accept my card?
1
1,458
At what ATMS am I able to use the card?
1
1,459
Can I use my card at any ATMs?
1
1,460
Can I get cash with this card anywhere?
1
1,461
Which ATMs accept this card?
1
1,462
Can someone please assist me with finding my nearest ATM?
1
1,463
Are there any ATM machines near me?
1
1,464
Where is the nearest bank machine?
1
1,465
What type of ATMs accept this card?
1
1,466
Where can I use this card at an ATM?
1
1,467
If I have this card, which ATMs can I go to?
1
1,468
What ATMs can I withdraw money from?
1
1,469
I want to withdraw money, where can I go?
1
1,470
Where can I withdrawal my money?
1
1,471
What are the ATMs that will accept this card?
1
1,472
What ATMs will accept this type of card?
1
1,473
Where can I find an ATM to use this card?
1
1,474
At which ATMs can I use this card?
1
1,475
Are there certain ATMs that I can use this card at?
1
1,476
Do you know the closest ATM?
1
1,477
Can I use this card at an ATM?
1
1,478
Is there places where I can't withdraw money?
1
1,479
locations to withdraw money
1
1,480
Help me. There is a Direct Debit that I didn't make.
2
1,481
There is a direct debit that's not mine.
2
1,482
I have a strange direct debit in my statement
2
1,483
I don't understand where this debit came from and want it removed.
2
1,484
what is this charge on my account
2
1,485
im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.
2
1,486
someone stole my money
2
1,487
There's a Direct Debit payment in my account that I didn't make
2
1,488
There's a debit on my account that I didn't do.
2
1,489
I may have a fraud charge on my debit statement.
2
1,490
Why is there a direct debit payment on my app that is not from me?
2
1,491
Weird charges are appearing in my debit account.
2
1,492
Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.
2
1,493
There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?
2
1,494
What is this direct debit I am seeing?
2
1,495
There is a Direct Debit that I don't recognize.
2
1,496
Unknown direct deposit
2
1,497
There is a suspicious direct debit payment.
2
1,498
There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?
2
1,499
A couple weeks ago some money was deducted from my account by some seller that I don't remember. I'm pretty sure I didn't do that, but is it possible to trace back who that is just to make sure?
2