forgeLLM/1087365441 · Datasets at Hugging Face

conversations listlengths 2 2
[ { "from": "human", "value": "Subject: Where is my order?\nText: Hi team, I placed an order last week and haven't received tracking yet. Can you check the status?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Re: Shipment delay for #AB-104983\nText: Hello, following up on package AB-104983. It shows stuck in transit since Monday." }, { "from": "gpt", "value": "AB-104983" } ]
[ { "from": "human", "value": "Subject: Missing items in delivery\nText: Order number: 0007349921. The box arrived but two items are missing. Please advise." }, { "from": "gpt", "value": "0007349921" } ]
[ { "from": "human", "value": "Subject: Tracking info needed\nText: Can you look up pkg 1Z999AA10123456784? UPS says label created only." }, { "from": "gpt", "value": "1Z999AA10123456784" } ]
[ { "from": "human", "value": "Subject: RE: order confirmation\nText: Thanks for confirming! My reference is ORD_4827-19-XY. When will it ship?" }, { "from": "gpt", "value": "ORD_4827-19-XY" } ]
[ { "from": "human", "value": "Subject: Invoice question\nText: Hi, I'm contacting about invoice 54821 and a charge on my card. Not sure if it relates to an order." }, { "from": "gpt", "value": "54821" } ]
[ { "from": "human", "value": "Subject: Return request\nText: I want to return the shoes. The order was #2024-11-05 but I can't print the label." }, { "from": "gpt", "value": "2024-11-05" } ]
[ { "from": "human", "value": "Subject: Fwd: Delivery notification\nText: Forwarding the note I got: \"Your parcel (PKG: 77-AC-009188) will arrive tomorrow.\"" }, { "from": "gpt", "value": "77-AC-009188" } ]
[ { "from": "human", "value": "Subject: Can you cancel?\nText: Please cancel my order ASAP. Confirmation code: CNCL-000000. I placed it by mistake." }, { "from": "gpt", "value": "CNCL-000000" } ]
[ { "from": "human", "value": "Subject: Status check\nText: Hey, order id is 12 345 678 (with spaces as shown). Any update?" }, { "from": "gpt", "value": "12 345 678" } ]
[ { "from": "human", "value": "Subject: Package not received\nText: I think the tracking is TRK#000-111-222. It says delivered but I don't have it." }, { "from": "gpt", "value": "000-111-222" } ]
[ { "from": "human", "value": "Subject: RE: Shipment split into two boxes\nText: Box 1: PCK-8831-A\nBox 2: PCK-8831-B\nBoth show pending pickup." }, { "from": "gpt", "value": "PCK-8831-A" } ]
[ { "from": "human", "value": "Subject: Order issue\nText: The order number might be O0O0O0 (letter O and zero mix). Please confirm if it went through." }, { "from": "gpt", "value": "O0O0O0" } ]
[ { "from": "human", "value": "Subject: Delivery address change\nText: Need to update address for order: #\nNothing else included in the confirmation email." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Re: Your shipment\nText: Tracking: 9400 1000 0000 1234 5678 90\nUSPS isn't updating beyond pre-shipment." }, { "from": "gpt", "value": "9400 1000 0000 1234 5678 90" } ]
[ { "from": "human", "value": "Subject: Help with my purchase\nText: I have two numbers: order 4512 and case 998877. Please check the order status." }, { "from": "gpt", "value": "4512" } ]
[ { "from": "human", "value": "Subject: Re: order confirmation [#A-1]\nText: Following up on A-1. It was a test order and should be voided." }, { "from": "gpt", "value": "A-1" } ]
[ { "from": "human", "value": "Subject: Undeliverable package\nText: Carrier says \"Return to sender\" for shipment id: 3e7b9c2a-4f10-4d3c-9d0c-0a1b2c3d4e5f." }, { "from": "gpt", "value": "3e7b9c2a-4f10-4d3c-9d0c-0a1b2c3d4e5f" } ]
[ { "from": "human", "value": "Subject: Payment failed\nText: My card declined. Error code 402. I haven't placed any order number yet." }, { "from": "gpt", "value": "402" } ]
[ { "from": "human", "value": "Subject: Re: Shipping confirmation\nText: Your order number is: <b>ZXCV-1234</b>. Tracking will follow." }, { "from": "gpt", "value": "ZXCV-1234" } ]
[ { "from": "human", "value": "Subject: Re: Tracking for order #SO-2026/03-0017\nText: Hi, can you confirm the status of SO-2026/03-0017? The tracking page won't load for me." }, { "from": "gpt", "value": "SO-2026/03-0017" } ]
[ { "from": "human", "value": "Subject: Package shows delivered\nText: My package says delivered. Tracking number: (1Z 88V 3W0 12 3456 789 0). Please help locate it." }, { "from": "gpt", "value": "1Z 88V 3W0 12 3456 789 0" } ]
[ { "from": "human", "value": "Subject: Re: your order\nText: Order No.: #00000000\nI think it might be placeholder zeros, but that's all I have." }, { "from": "gpt", "value": "00000000" } ]
[ { "from": "human", "value": "Subject: Issue with shipment ref\nText: The courier email mentions Ref: SHP-00-XY-9. Can you check where it is?" }, { "from": "gpt", "value": "SHP-00-XY-9" } ]
[ { "from": "human", "value": "Subject: Can’t find tracking\nText: Hello, I only have the Amazon-style code TBA123456789012. Is that usable for tracking?" }, { "from": "gpt", "value": "TBA123456789012" } ]
[ { "from": "human", "value": "Subject: RE: Order confirmation\nText: My order is «#INV-77777» (they called it invoice but it's the only reference). Please update me." }, { "from": "gpt", "value": "INV-77777" } ]
[ { "from": "human", "value": "Subject: Fwd: Your DHL shipment\nText: Forwarded message: \"Waybill: 00340434161094000012\". It hasn't moved in 5 days." }, { "from": "gpt", "value": "00340434161094000012" } ]
[ { "from": "human", "value": "Subject: Multiple packages?\nText: I have two tracking codes: 9400100000000000000000 and 9400100000000000000001. Which one is mine?" }, { "from": "gpt", "value": "9400100000000000000000" } ]
[ { "from": "human", "value": "Subject: Order stuck in processing\nText: Order ID: PO# 19-00042-B\nPlaced it yesterday and still no shipment notice." }, { "from": "gpt", "value": "19-00042-B" } ]
[ { "from": "human", "value": "Subject: Re: Return label\nText: Return authorization: RMA 000-000-000. Need a new label emailed to me." }, { "from": "gpt", "value": "000-000-000" } ]
[ { "from": "human", "value": "Subject: Shipping status\nText: The SMS says: \"Track: LW123456789DE\". Can you tell me which carrier that is?" }, { "from": "gpt", "value": "LW123456789DE" } ]
[ { "from": "human", "value": "Subject: Can't update address\nText: Hi support, I need to change delivery address but I don't see an order number anywhere in my emails." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: RE: Confirmation\nText: My reference code is 7F3A9C (not sure if that's the order). Please check." }, { "from": "gpt", "value": "7F3A9C" } ]
[ { "from": "human", "value": "Subject: Lost package inquiry\nText: Shipment number: #S00O5I1 (contains zero/O and one/I). The carrier can't find it." }, { "from": "gpt", "value": "S00O5I1" } ]
[ { "from": "human", "value": "Subject: Update on order?\nText: I received an email saying \"Order: (null)\" and nothing else. Can you locate it?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Re: Your package is on the way\nText: Tracking ID: ee123456789nl (lowercase as shown). It should be heading to Amsterdam." }, { "from": "gpt", "value": "ee123456789nl" } ]
[ { "from": "human", "value": "Subject: Delivery problem\nText: The label shows: PKG#\n—no number printed after it. Please advise." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Re: Order details\nText: Order/Package: 2026 03 05 00019\nIf you need it without spaces, let me know." }, { "from": "gpt", "value": "2026 03 05 00019" } ]
[ { "from": "human", "value": "Subject: Dispute charge\nText: I'm disputing charge ID CHG-91827364. I don't have an order number handy, but can you look it up?" }, { "from": "gpt", "value": "CHG-91827364" } ]
[ { "from": "human", "value": "Subject: Re: Shipment reference\nText: Please check the status for shipment ref: {XJ-9_0001}. It's been pending pickup since Friday." }, { "from": "gpt", "value": "XJ-9_0001" } ]
[ { "from": "human", "value": "Subject: Re: Order # (see below)\nText: Hi, the subject line got cut off in my inbox. The only identifier in the email body is: \"Order ref: #\". Nothing follows it. Can you still help?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Delivery inquiry — ref: 000123-045\nText: Hello, I’m checking on my shipment. The reference on the receipt is 000123-045. Please confirm if it has shipped." }, { "from": "gpt", "value": "000123-045" } ]
[ { "from": "human", "value": "Subject: Tracking not updating\nText: Carrier gave me this: (JD014600006281934567). It hasn’t updated since label creation." }, { "from": "gpt", "value": "JD014600006281934567" } ]
[ { "from": "human", "value": "Subject: RE: Package status (two refs)\nText: I see two codes in the thread: Case ID 556677 and Order ID 889900. Please check the order, not the case." }, { "from": "gpt", "value": "889900" } ]
[ { "from": "human", "value": "Subject: Missing delivery — DHL\nText: My Waybill No.\n0000 0000 0000 0007\nshows delivered but I didn’t receive anything." }, { "from": "gpt", "value": "0000 0000 0000 0007" } ]
[ { "from": "human", "value": "Subject: Re: Your order confirmation\nText: Order number: <span style=\"color:red\">#QW-00-1Z</span>\nCan you tell me when it will ship?" }, { "from": "gpt", "value": "QW-00-1Z" } ]
[ { "from": "human", "value": "Subject: Address correction for order\nText: I need to correct my shipping address for order ID: 12345.\nAlso, my ZIP is 02139 (not an order)." }, { "from": "gpt", "value": "12345" } ]
[ { "from": "human", "value": "Subject: Returned to sender\nText: The courier note says: \"RTS for shipment: 8D2F1C9B-0A0B-4C4D-8E8F-1234567890AB\". What now?" }, { "from": "gpt", "value": "8D2F1C9B-0A0B-4C4D-8E8F-1234567890AB" } ]
[ { "from": "human", "value": "Subject: Re: Order info\nText: My confirmation shows \"Order №: SO–00017\" (note the long dash). Please locate it." }, { "from": "gpt", "value": "SO–00017" } ]
[ { "from": "human", "value": "Subject: Package stuck - tracking?\nText: The tracking number is: 9400-1000-0000-0000-0000-00\nUSPS site says invalid, but that’s exactly what’s printed." }, { "from": "gpt", "value": "9400-1000-0000-0000-0000-00" } ]
[ { "from": "human", "value": "Subject: Help: can’t find my order number\nText: I only have the total ($42.10) and the date. No order or tracking code anywhere in the email." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: RE: shipment details\nText: Tracking: \"1Z999AA10123456784\" is what UPS shows.\nJust confirming it matches your records." }, { "from": "gpt", "value": "1Z999AA10123456784" } ]
[ { "from": "human", "value": "Subject: Two packages under one order\nText: Order: ORD-7001\nTracking A: LX123456789CN\nTracking B: LX123456780CN\nPlease check tracking A first." }, { "from": "gpt", "value": "ORD-7001" } ]
[ { "from": "human", "value": "Subject: Refund request\nText: I’m requesting a refund. Reference: RFD_2026-03-05-0002.\nNo other numbers available." }, { "from": "gpt", "value": "RFD_2026-03-05-0002" } ]
[ { "from": "human", "value": "Subject: Re: delivery exception\nText: FedEx door tag lists: DT 000 009 876 543.\nCan you reschedule delivery?" }, { "from": "gpt", "value": "000 009 876 543" } ]
[ { "from": "human", "value": "Subject: Confirmation email shows weird code\nText: It says: \"Order: ١٢٣٤٥٦\" (Arabic-Indic digits copied from the email). Can you check it?" }, { "from": "gpt", "value": "١٢٣٤٥٦" } ]
[ { "from": "human", "value": "Subject: RE: Order placed by mistake\nText: Please cancel. Confirmation: CNL#\nThere is literally nothing after the hash in the email." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Shipment reference enclosed\nText: The label shows {PK-000042} near the barcode. Is that enough to track it?" }, { "from": "gpt", "value": "PK-000042" } ]
[ { "from": "human", "value": "Subject: Tracking for international parcel\nText: I received: RR 123 456 789 GB (spaces included). It’s been 2 weeks with no update." }, { "from": "gpt", "value": "RR 123 456 789 GB" } ]
[ { "from": "human", "value": "Subject: RE: Payment issue\nText: My bank shows authorization code 739201, but I’m not sure that’s an order number. Still, that’s the only number I have." }, { "from": "gpt", "value": "739201" } ]
[ { "from": "human", "value": "Subject: Re: Delivery status — Order # (see screenshot)\nText: Hi, the screenshot from the app shows Order#: 65-43-21-XY.\nCan you tell me if it's shipped yet?" }, { "from": "gpt", "value": "65-43-21-XY" } ]
[ { "from": "human", "value": "Subject: My tracking shows delivered\nText: Tracking No: \"( 9205 5901 2345 6789 0123 45 )\" — spaces and parentheses included. I never received it." }, { "from": "gpt", "value": "9205 5901 2345 6789 0123 45" } ]
[ { "from": "human", "value": "Subject: Re: Package reference\nText: The merchant receipt lists: Ref#\nSHPMNT–A0009\n(with an en dash). Please locate the parcel." }, { "from": "gpt", "value": "SHPMNT–A0009" } ]
[ { "from": "human", "value": "Subject: Urgent: cancel my order\nText: Please cancel order CN-20260305-0000003 before it ships. I ordered the wrong size." }, { "from": "gpt", "value": "CN-20260305-0000003" } ]
[ { "from": "human", "value": "Subject: Re: Shipping label created\nText: Carrier says tracking is LZ123456789US, but your email also shows customer ID 112233. Please check the tracking." }, { "from": "gpt", "value": "LZ123456789US" } ]
[ { "from": "human", "value": "Subject: Missing package — no ref?\nText: The email only says \"Order number:\" and then a blank line. There is no code anywhere else." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: RE: Order details (HTML)\nText: Here’s what I see in the confirmation source: <div>Order ID: <strong>#AA00BB11</strong></div>" }, { "from": "gpt", "value": "AA00BB11" } ]
[ { "from": "human", "value": "Subject: Help locating shipment\nText: The courier note lists two items:\n- Shipment: PCL/2026-03/0008\n- Ticket: 445566\nPlease use the shipment number." }, { "from": "gpt", "value": "PCL/2026-03/0008" } ]
[ { "from": "human", "value": "Subject: Tracking says exception\nText: FedEx tracking: 6129 9999 1234.\nAlso, my postcode is 94107. The tracking is the first one." }, { "from": "gpt", "value": "6129 9999 1234" } ]
[ { "from": "human", "value": "Subject: Re: Order #١٢-٣٤-٥٦\nText: Hi, the order code appears with Arabic-Indic digits: ١٢-٣٤-٥٦. Please confirm it's valid." }, { "from": "gpt", "value": "١٢-٣٤-٥٦" } ]
[ { "from": "human", "value": "Subject: Re: Your parcel\nText: The label shows \"PKG ID: 000000\" (six zeros). Is that really my package number?" }, { "from": "gpt", "value": "000000" } ]
[ { "from": "human", "value": "Subject: Order inquiry\nText: I only have this from the subject line of your email: \"[Order: #BETA_99-TEST]\". What is the status?" }, { "from": "gpt", "value": "BETA_99-TEST" } ]
[ { "from": "human", "value": "Subject: Delivery issue\nText: I think my tracking is\nRR123456789FR\n(there are no spaces in my email). Please check." }, { "from": "gpt", "value": "RR123456789FR" } ]
[ { "from": "human", "value": "Subject: Re: Where is my package?\nText: The tracking number on the receipt is: \"SG123 456 789 0\" (spaces included). It hasn't updated." }, { "from": "gpt", "value": "SG123 456 789 0" } ]
[ { "from": "human", "value": "Subject: Order not found\nText: Your rep asked for an order number, but I only see: \"Order ref: N/A\" and a date. No digits anywhere." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Re: Split shipment\nText: Two boxes were sent:\n1) BX-7788-01\n2) BX-7788-02\nPlease check box 2 first because box 1 arrived." }, { "from": "gpt", "value": "BX-7788-01" } ]
[ { "from": "human", "value": "Subject: Chargeback question\nText: I'm seeing transaction id TXN-9c8d7e6f, but the packing slip shows Order: 2026/03/05-42. Please use the order number." }, { "from": "gpt", "value": "2026/03/05-42" } ]
[ { "from": "human", "value": "Subject: RE: USPS tracking\nText: Tracking: 9274-8901-2345-6789-0123-45\nIt looks like it has hyphens, but that's exactly how it's printed." }, { "from": "gpt", "value": "9274-8901-2345-6789-0123-45" } ]
[ { "from": "human", "value": "Subject: Delivery confirmation\nText: The delivery card says: \"Consignment: 00O1I5S\" (mix of zero/O and one/I). Can you track it?" }, { "from": "gpt", "value": "00O1I5S" } ]
[ { "from": "human", "value": "Subject: Re: Can you find my order?\nText: My confirmation email includes: Order#:\t\t#\nNothing after it, just a hash and whitespace." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Re: Shipping update — Order# EU•2026•000045\nText: Hello, the subject shows Order# EU•2026•000045. The body doesn’t list anything else. Can you confirm where it is?" }, { "from": "gpt", "value": "EU•2026•000045" } ]
[ { "from": "human", "value": "Subject: Tracking number in footer\nText: Hi, in the email footer it says: \"Tracking ID —\\n\\t JJD000123456789012345678 \\n\" (with tabs/spaces). Please check." }, { "from": "gpt", "value": "JJD000123456789012345678" } ]
[ { "from": "human", "value": "Subject: RE: Order details\nText: My confirmation shows:\nOrder Ref: <#> \n(that’s literally it, angle brackets and a hash). No other code appears." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Parcel inquiry\nText: The courier SMS: \"Paketnummer: DE-ÖS-00017\" (includes Ö). Can you locate it?" }, { "from": "gpt", "value": "DE-ÖS-00017" } ]
[ { "from": "human", "value": "Subject: Re: Delivered? (photo attached)\nText: On the proof of delivery it lists \"Shipment: 000012340000\". My ZIP 10001 is also shown but not relevant." }, { "from": "gpt", "value": "000012340000" } ]
[ { "from": "human", "value": "Subject: Can you check status?\nText: I have an order code written as \"# ９９９８８８\" (full-width digits). Please verify shipment." }, { "from": "gpt", "value": "９９９８８８" } ]
[ { "from": "human", "value": "Subject: RE: Your order confirmation\nText: Here is what the HTML shows: <span>Order ID:</span><span>#X-0000-0000-0000</span>. Thanks." }, { "from": "gpt", "value": "X-0000-0000-0000" } ]
[ { "from": "human", "value": "Subject: Lost package\nText: The label has: \"Ref: (SHP)\" and then nothing after it. I can't find any digits in the email." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Re: FedEx exception\nText: FedEx shows tracking 7810\t2345\t6789 (tabs between groups). Please investigate." }, { "from": "gpt", "value": "7810\t2345\t6789" } ]
[ { "from": "human", "value": "Subject: Two references in one email\nText: Hello, I see:\n- Order: PO-α1234\n- Ticket: 300019\nPlease use the order number." }, { "from": "gpt", "value": "PO-α1234" } ]
[ { "from": "human", "value": "Subject: RE: Shipping label created\nText: The label says \"Tracking: LX-12_34-56.78\" (includes underscore and dot). Any updates?" }, { "from": "gpt", "value": "LX-12_34-56.78" } ]
[ { "from": "human", "value": "Subject: Order inquiry (receipt)\nText: Receipt shows \"Order No: 000-000-000-000\". Is that valid or placeholder? Still, that's what I have." }, { "from": "gpt", "value": "000-000-000-000" } ]
[ { "from": "human", "value": "Subject: Re: International registered mail\nText: My tracking appears as: RQ 004 567 890 CA. It’s been sitting for 10 days." }, { "from": "gpt", "value": "RQ 004 567 890 CA" } ]
[ { "from": "human", "value": "Subject: RE: Package ID in screenshot\nText: The screenshot shows “Package#: 【PKG-2026—03—0009】” (em dashes). Please track it." }, { "from": "gpt", "value": "PKG-2026—03—0009" } ]
[ { "from": "human", "value": "Subject: Payment and order question\nText: I only see amounts ($19.99) and date 2026-03-05. No order, no tracking, no reference code anywhere." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Re: Pickup notice\nText: The pickup slip lists \"Locker code: 1842\" and \"Parcel: PL-778899\". I need the parcel status." }, { "from": "gpt", "value": "PL-778899" } ]
[ { "from": "human", "value": "Subject: RE: Your shipment\nText: It says: Tracking Number:\n\"\\u200e4200 1234 5678 9012 3456\\u200e\" (there are invisible marks). Please check." }, { "from": "gpt", "value": "4200 1234 5678 9012 3456" } ]
[ { "from": "human", "value": "Subject: Re: Order confirmation — case insensitive?\nText: My reference is \"abC-0099-xY\" exactly as shown. Can you locate the order?" }, { "from": "gpt", "value": "abC-0099-xY" } ]
[ { "from": "human", "value": "Subject: Forwarded: delivery attempt\nText: The door tag reads: \"DT#\\n\\n\" and no number is printed after it. Nothing else in the message." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: RE: Where is my order? #№123-45\nText: In the subject line, it shows \"#№123-45\" (hash + numero sign). Please confirm shipment." }, { "from": "gpt", "value": "123-45" } ]

[ { "from": "human", "value": "Subject: Where is my order?\nText: Hi team, I placed an order last week and haven't received tracking yet. Can you check the status?" }, { "from": "gpt", "value": "no" } ]

[ { "from": "human", "value": "Subject: Re: Shipment delay for #AB-104983\nText: Hello, following up on package AB-104983. It shows stuck in transit since Monday." }, { "from": "gpt", "value": "AB-104983" } ]

[ { "from": "human", "value": "Subject: Missing items in delivery\nText: Order number: 0007349921. The box arrived but two items are missing. Please advise." }, { "from": "gpt", "value": "0007349921" } ]

[ { "from": "human", "value": "Subject: Tracking info needed\nText: Can you look up pkg 1Z999AA10123456784? UPS says label created only." }, { "from": "gpt", "value": "1Z999AA10123456784" } ]

[ { "from": "human", "value": "Subject: RE: order confirmation\nText: Thanks for confirming! My reference is ORD_4827-19-XY. When will it ship?" }, { "from": "gpt", "value": "ORD_4827-19-XY" } ]

[ { "from": "human", "value": "Subject: Invoice question\nText: Hi, I'm contacting about invoice 54821 and a charge on my card. Not sure if it relates to an order." }, { "from": "gpt", "value": "54821" } ]

[ { "from": "human", "value": "Subject: Return request\nText: I want to return the shoes. The order was #2024-11-05 but I can't print the label." }, { "from": "gpt", "value": "2024-11-05" } ]

[ { "from": "human", "value": "Subject: Fwd: Delivery notification\nText: Forwarding the note I got: \"Your parcel (PKG: 77-AC-009188) will arrive tomorrow.\"" }, { "from": "gpt", "value": "77-AC-009188" } ]

[ { "from": "human", "value": "Subject: Can you cancel?\nText: Please cancel my order ASAP. Confirmation code: CNCL-000000. I placed it by mistake." }, { "from": "gpt", "value": "CNCL-000000" } ]

[ { "from": "human", "value": "Subject: Status check\nText: Hey, order id is 12 345 678 (with spaces as shown). Any update?" }, { "from": "gpt", "value": "12 345 678" } ]

[ { "from": "human", "value": "Subject: Package not received\nText: I think the tracking is TRK#000-111-222. It says delivered but I don't have it." }, { "from": "gpt", "value": "000-111-222" } ]

[ { "from": "human", "value": "Subject: RE: Shipment split into two boxes\nText: Box 1: PCK-8831-A\nBox 2: PCK-8831-B\nBoth show pending pickup." }, { "from": "gpt", "value": "PCK-8831-A" } ]

[ { "from": "human", "value": "Subject: Order issue\nText: The order number might be O0O0O0 (letter O and zero mix). Please confirm if it went through." }, { "from": "gpt", "value": "O0O0O0" } ]

[ { "from": "human", "value": "Subject: Delivery address change\nText: Need to update address for order: #\nNothing else included in the confirmation email." }, { "from": "gpt", "value": "no" } ]

[ { "from": "human", "value": "Subject: Re: Your shipment\nText: Tracking: 9400 1000 0000 1234 5678 90\nUSPS isn't updating beyond pre-shipment." }, { "from": "gpt", "value": "9400 1000 0000 1234 5678 90" } ]

[ { "from": "human", "value": "Subject: Help with my purchase\nText: I have two numbers: order 4512 and case 998877. Please check the order status." }, { "from": "gpt", "value": "4512" } ]

[ { "from": "human", "value": "Subject: Re: order confirmation [#A-1]\nText: Following up on A-1. It was a test order and should be voided." }, { "from": "gpt", "value": "A-1" } ]

[ { "from": "human", "value": "Subject: Undeliverable package\nText: Carrier says \"Return to sender\" for shipment id: 3e7b9c2a-4f10-4d3c-9d0c-0a1b2c3d4e5f." }, { "from": "gpt", "value": "3e7b9c2a-4f10-4d3c-9d0c-0a1b2c3d4e5f" } ]

[ { "from": "human", "value": "Subject: Payment failed\nText: My card declined. Error code 402. I haven't placed any order number yet." }, { "from": "gpt", "value": "402" } ]

[ { "from": "human", "value": "Subject: Re: Shipping confirmation\nText: Your order number is: ZXCV-1234. Tracking will follow." }, { "from": "gpt", "value": "ZXCV-1234" } ]

[ { "from": "human", "value": "Subject: Re: Tracking for order #SO-2026/03-0017\nText: Hi, can you confirm the status of SO-2026/03-0017? The tracking page won't load for me." }, { "from": "gpt", "value": "SO-2026/03-0017" } ]

[ { "from": "human", "value": "Subject: Package shows delivered\nText: My package says delivered. Tracking number: (1Z 88V 3W0 12 3456 789 0). Please help locate it." }, { "from": "gpt", "value": "1Z 88V 3W0 12 3456 789 0" } ]

[ { "from": "human", "value": "Subject: Re: your order\nText: Order No.: #00000000\nI think it might be placeholder zeros, but that's all I have." }, { "from": "gpt", "value": "00000000" } ]

[ { "from": "human", "value": "Subject: Issue with shipment ref\nText: The courier email mentions Ref: SHP-00-XY-9. Can you check where it is?" }, { "from": "gpt", "value": "SHP-00-XY-9" } ]

[ { "from": "human", "value": "Subject: Can’t find tracking\nText: Hello, I only have the Amazon-style code TBA123456789012. Is that usable for tracking?" }, { "from": "gpt", "value": "TBA123456789012" } ]

[ { "from": "human", "value": "Subject: RE: Order confirmation\nText: My order is «#INV-77777» (they called it invoice but it's the only reference). Please update me." }, { "from": "gpt", "value": "INV-77777" } ]

[ { "from": "human", "value": "Subject: Fwd: Your DHL shipment\nText: Forwarded message: \"Waybill: 00340434161094000012\". It hasn't moved in 5 days." }, { "from": "gpt", "value": "00340434161094000012" } ]

[ { "from": "human", "value": "Subject: Multiple packages?\nText: I have two tracking codes: 9400100000000000000000 and 9400100000000000000001. Which one is mine?" }, { "from": "gpt", "value": "9400100000000000000000" } ]

[ { "from": "human", "value": "Subject: Order stuck in processing\nText: Order ID: PO# 19-00042-B\nPlaced it yesterday and still no shipment notice." }, { "from": "gpt", "value": "19-00042-B" } ]

[ { "from": "human", "value": "Subject: Re: Return label\nText: Return authorization: RMA 000-000-000. Need a new label emailed to me." }, { "from": "gpt", "value": "000-000-000" } ]

[ { "from": "human", "value": "Subject: Shipping status\nText: The SMS says: \"Track: LW123456789DE\". Can you tell me which carrier that is?" }, { "from": "gpt", "value": "LW123456789DE" } ]

[ { "from": "human", "value": "Subject: Can't update address\nText: Hi support, I need to change delivery address but I don't see an order number anywhere in my emails." }, { "from": "gpt", "value": "no" } ]

[ { "from": "human", "value": "Subject: RE: Confirmation\nText: My reference code is 7F3A9C (not sure if that's the order). Please check." }, { "from": "gpt", "value": "7F3A9C" } ]

[ { "from": "human", "value": "Subject: Lost package inquiry\nText: Shipment number: #S00O5I1 (contains zero/O and one/I). The carrier can't find it." }, { "from": "gpt", "value": "S00O5I1" } ]

[ { "from": "human", "value": "Subject: Update on order?\nText: I received an email saying \"Order: (null)\" and nothing else. Can you locate it?" }, { "from": "gpt", "value": "no" } ]

[ { "from": "human", "value": "Subject: Re: Your package is on the way\nText: Tracking ID: ee123456789nl (lowercase as shown). It should be heading to Amsterdam." }, { "from": "gpt", "value": "ee123456789nl" } ]

[ { "from": "human", "value": "Subject: Delivery problem\nText: The label shows: PKG#\n—no number printed after it. Please advise." }, { "from": "gpt", "value": "no" } ]

[ { "from": "human", "value": "Subject: Re: Order details\nText: Order/Package: 2026 03 05 00019\nIf you need it without spaces, let me know." }, { "from": "gpt", "value": "2026 03 05 00019" } ]

[ { "from": "human", "value": "Subject: Dispute charge\nText: I'm disputing charge ID CHG-91827364. I don't have an order number handy, but can you look it up?" }, { "from": "gpt", "value": "CHG-91827364" } ]

[ { "from": "human", "value": "Subject: Re: Shipment reference\nText: Please check the status for shipment ref: {XJ-9_0001}. It's been pending pickup since Friday." }, { "from": "gpt", "value": "XJ-9_0001" } ]

[ { "from": "human", "value": "Subject: Re: Order # (see below)\nText: Hi, the subject line got cut off in my inbox. The only identifier in the email body is: \"Order ref: #\". Nothing follows it. Can you still help?" }, { "from": "gpt", "value": "no" } ]

[ { "from": "human", "value": "Subject: Delivery inquiry — ref: 000123-045\nText: Hello, I’m checking on my shipment. The reference on the receipt is 000123-045. Please confirm if it has shipped." }, { "from": "gpt", "value": "000123-045" } ]

[ { "from": "human", "value": "Subject: Tracking not updating\nText: Carrier gave me this: (JD014600006281934567). It hasn’t updated since label creation." }, { "from": "gpt", "value": "JD014600006281934567" } ]

[ { "from": "human", "value": "Subject: RE: Package status (two refs)\nText: I see two codes in the thread: Case ID 556677 and Order ID 889900. Please check the order, not the case." }, { "from": "gpt", "value": "889900" } ]

[ { "from": "human", "value": "Subject: Missing delivery — DHL\nText: My Waybill No.\n0000 0000 0000 0007\nshows delivered but I didn’t receive anything." }, { "from": "gpt", "value": "0000 0000 0000 0007" } ]

[ { "from": "human", "value": "Subject: Re: Your order confirmation\nText: Order number: #QW-00-1Z\nCan you tell me when it will ship?" }, { "from": "gpt", "value": "QW-00-1Z" } ]

[ { "from": "human", "value": "Subject: Address correction for order\nText: I need to correct my shipping address for order ID: 12345.\nAlso, my ZIP is 02139 (not an order)." }, { "from": "gpt", "value": "12345" } ]

[ { "from": "human", "value": "Subject: Returned to sender\nText: The courier note says: \"RTS for shipment: 8D2F1C9B-0A0B-4C4D-8E8F-1234567890AB\". What now?" }, { "from": "gpt", "value": "8D2F1C9B-0A0B-4C4D-8E8F-1234567890AB" } ]

[ { "from": "human", "value": "Subject: Re: Order info\nText: My confirmation shows \"Order №: SO–00017\" (note the long dash). Please locate it." }, { "from": "gpt", "value": "SO–00017" } ]

[ { "from": "human", "value": "Subject: Package stuck - tracking?\nText: The tracking number is: 9400-1000-0000-0000-0000-00\nUSPS site says invalid, but that’s exactly what’s printed." }, { "from": "gpt", "value": "9400-1000-0000-0000-0000-00" } ]

[ { "from": "human", "value": "Subject: Help: can’t find my order number\nText: I only have the total ($42.10) and the date. No order or tracking code anywhere in the email." }, { "from": "gpt", "value": "no" } ]

[ { "from": "human", "value": "Subject: RE: shipment details\nText: Tracking: \"1Z999AA10123456784\" is what UPS shows.\nJust confirming it matches your records." }, { "from": "gpt", "value": "1Z999AA10123456784" } ]

[ { "from": "human", "value": "Subject: Two packages under one order\nText: Order: ORD-7001\nTracking A: LX123456789CN\nTracking B: LX123456780CN\nPlease check tracking A first." }, { "from": "gpt", "value": "ORD-7001" } ]

[ { "from": "human", "value": "Subject: Refund request\nText: I’m requesting a refund. Reference: RFD_2026-03-05-0002.\nNo other numbers available." }, { "from": "gpt", "value": "RFD_2026-03-05-0002" } ]

[ { "from": "human", "value": "Subject: Re: delivery exception\nText: FedEx door tag lists: DT 000 009 876 543.\nCan you reschedule delivery?" }, { "from": "gpt", "value": "000 009 876 543" } ]

[ { "from": "human", "value": "Subject: Confirmation email shows weird code\nText: It says: \"Order: ١٢٣٤٥٦\" (Arabic-Indic digits copied from the email). Can you check it?" }, { "from": "gpt", "value": "١٢٣٤٥٦" } ]

[ { "from": "human", "value": "Subject: RE: Order placed by mistake\nText: Please cancel. Confirmation: CNL#\nThere is literally nothing after the hash in the email." }, { "from": "gpt", "value": "no" } ]

[ { "from": "human", "value": "Subject: Shipment reference enclosed\nText: The label shows {PK-000042} near the barcode. Is that enough to track it?" }, { "from": "gpt", "value": "PK-000042" } ]

[ { "from": "human", "value": "Subject: Tracking for international parcel\nText: I received: RR 123 456 789 GB (spaces included). It’s been 2 weeks with no update." }, { "from": "gpt", "value": "RR 123 456 789 GB" } ]

[ { "from": "human", "value": "Subject: RE: Payment issue\nText: My bank shows authorization code 739201, but I’m not sure that’s an order number. Still, that’s the only number I have." }, { "from": "gpt", "value": "739201" } ]

[ { "from": "human", "value": "Subject: Re: Delivery status — Order # (see screenshot)\nText: Hi, the screenshot from the app shows Order#: 65-43-21-XY.\nCan you tell me if it's shipped yet?" }, { "from": "gpt", "value": "65-43-21-XY" } ]

[ { "from": "human", "value": "Subject: My tracking shows delivered\nText: Tracking No: \"( 9205 5901 2345 6789 0123 45 )\" — spaces and parentheses included. I never received it." }, { "from": "gpt", "value": "9205 5901 2345 6789 0123 45" } ]

[ { "from": "human", "value": "Subject: Re: Package reference\nText: The merchant receipt lists: Ref#\nSHPMNT–A0009\n(with an en dash). Please locate the parcel." }, { "from": "gpt", "value": "SHPMNT–A0009" } ]

[ { "from": "human", "value": "Subject: Urgent: cancel my order\nText: Please cancel order CN-20260305-0000003 before it ships. I ordered the wrong size." }, { "from": "gpt", "value": "CN-20260305-0000003" } ]

[ { "from": "human", "value": "Subject: Re: Shipping label created\nText: Carrier says tracking is LZ123456789US, but your email also shows customer ID 112233. Please check the tracking." }, { "from": "gpt", "value": "LZ123456789US" } ]

[ { "from": "human", "value": "Subject: Missing package — no ref?\nText: The email only says \"Order number:\" and then a blank line. There is no code anywhere else." }, { "from": "gpt", "value": "no" } ]

[ { "from": "human", "value": "Subject: RE: Order details (HTML)\nText: Here’s what I see in the confirmation source: <div>Order ID: #AA00BB11</div>" }, { "from": "gpt", "value": "AA00BB11" } ]

[ { "from": "human", "value": "Subject: Help locating shipment\nText: The courier note lists two items:\n- Shipment: PCL/2026-03/0008\n- Ticket: 445566\nPlease use the shipment number." }, { "from": "gpt", "value": "PCL/2026-03/0008" } ]

[ { "from": "human", "value": "Subject: Tracking says exception\nText: FedEx tracking: 6129 9999 1234.\nAlso, my postcode is 94107. The tracking is the first one." }, { "from": "gpt", "value": "6129 9999 1234" } ]

[ { "from": "human", "value": "Subject: Re: Order #١٢-٣٤-٥٦\nText: Hi, the order code appears with Arabic-Indic digits: ١٢-٣٤-٥٦. Please confirm it's valid." }, { "from": "gpt", "value": "١٢-٣٤-٥٦" } ]

[ { "from": "human", "value": "Subject: Re: Your parcel\nText: The label shows \"PKG ID: 000000\" (six zeros). Is that really my package number?" }, { "from": "gpt", "value": "000000" } ]

[ { "from": "human", "value": "Subject: Order inquiry\nText: I only have this from the subject line of your email: \"[Order: #BETA_99-TEST]\". What is the status?" }, { "from": "gpt", "value": "BETA_99-TEST" } ]

[ { "from": "human", "value": "Subject: Delivery issue\nText: I think my tracking is\nRR123456789FR\n(there are no spaces in my email). Please check." }, { "from": "gpt", "value": "RR123456789FR" } ]

[ { "from": "human", "value": "Subject: Re: Where is my package?\nText: The tracking number on the receipt is: \"SG123 456 789 0\" (spaces included). It hasn't updated." }, { "from": "gpt", "value": "SG123 456 789 0" } ]

[ { "from": "human", "value": "Subject: Order not found\nText: Your rep asked for an order number, but I only see: \"Order ref: N/A\" and a date. No digits anywhere." }, { "from": "gpt", "value": "no" } ]

[ { "from": "human", "value": "Subject: Re: Split shipment\nText: Two boxes were sent:\n1) BX-7788-01\n2) BX-7788-02\nPlease check box 2 first because box 1 arrived." }, { "from": "gpt", "value": "BX-7788-01" } ]

[ { "from": "human", "value": "Subject: Chargeback question\nText: I'm seeing transaction id TXN-9c8d7e6f, but the packing slip shows Order: 2026/03/05-42. Please use the order number." }, { "from": "gpt", "value": "2026/03/05-42" } ]

[ { "from": "human", "value": "Subject: RE: USPS tracking\nText: Tracking: 9274-8901-2345-6789-0123-45\nIt looks like it has hyphens, but that's exactly how it's printed." }, { "from": "gpt", "value": "9274-8901-2345-6789-0123-45" } ]

[ { "from": "human", "value": "Subject: Delivery confirmation\nText: The delivery card says: \"Consignment: 00O1I5S\" (mix of zero/O and one/I). Can you track it?" }, { "from": "gpt", "value": "00O1I5S" } ]

[ { "from": "human", "value": "Subject: Re: Can you find my order?\nText: My confirmation email includes: Order#:\t\t#\nNothing after it, just a hash and whitespace." }, { "from": "gpt", "value": "no" } ]

[ { "from": "human", "value": "Subject: Re: Shipping update — Order# EU•2026•000045\nText: Hello, the subject shows Order# EU•2026•000045. The body doesn’t list anything else. Can you confirm where it is?" }, { "from": "gpt", "value": "EU•2026•000045" } ]

[ { "from": "human", "value": "Subject: Tracking number in footer\nText: Hi, in the email footer it says: \"Tracking ID —\\n\\t JJD000123456789012345678 \\n\" (with tabs/spaces). Please check." }, { "from": "gpt", "value": "JJD000123456789012345678" } ]

[ { "from": "human", "value": "Subject: RE: Order details\nText: My confirmation shows:\nOrder Ref: <#> \n(that’s literally it, angle brackets and a hash). No other code appears." }, { "from": "gpt", "value": "no" } ]

[ { "from": "human", "value": "Subject: Parcel inquiry\nText: The courier SMS: \"Paketnummer: DE-ÖS-00017\" (includes Ö). Can you locate it?" }, { "from": "gpt", "value": "DE-ÖS-00017" } ]

[ { "from": "human", "value": "Subject: Re: Delivered? (photo attached)\nText: On the proof of delivery it lists \"Shipment: 000012340000\". My ZIP 10001 is also shown but not relevant." }, { "from": "gpt", "value": "000012340000" } ]

[ { "from": "human", "value": "Subject: Can you check status?\nText: I have an order code written as \"# ９９９８８８\" (full-width digits). Please verify shipment." }, { "from": "gpt", "value": "９９９８８８" } ]

[ { "from": "human", "value": "Subject: RE: Your order confirmation\nText: Here is what the HTML shows: Order ID:#X-0000-0000-0000. Thanks." }, { "from": "gpt", "value": "X-0000-0000-0000" } ]

[ { "from": "human", "value": "Subject: Lost package\nText: The label has: \"Ref: (SHP)\" and then nothing after it. I can't find any digits in the email." }, { "from": "gpt", "value": "no" } ]

[ { "from": "human", "value": "Subject: Re: FedEx exception\nText: FedEx shows tracking 7810\t2345\t6789 (tabs between groups). Please investigate." }, { "from": "gpt", "value": "7810\t2345\t6789" } ]

[ { "from": "human", "value": "Subject: Two references in one email\nText: Hello, I see:\n- Order: PO-α1234\n- Ticket: 300019\nPlease use the order number." }, { "from": "gpt", "value": "PO-α1234" } ]

[ { "from": "human", "value": "Subject: RE: Shipping label created\nText: The label says \"Tracking: LX-12_34-56.78\" (includes underscore and dot). Any updates?" }, { "from": "gpt", "value": "LX-12_34-56.78" } ]

[ { "from": "human", "value": "Subject: Order inquiry (receipt)\nText: Receipt shows \"Order No: 000-000-000-000\". Is that valid or placeholder? Still, that's what I have." }, { "from": "gpt", "value": "000-000-000-000" } ]

[ { "from": "human", "value": "Subject: Re: International registered mail\nText: My tracking appears as: RQ 004 567 890 CA. It’s been sitting for 10 days." }, { "from": "gpt", "value": "RQ 004 567 890 CA" } ]

[ { "from": "human", "value": "Subject: RE: Package ID in screenshot\nText: The screenshot shows “Package#: 【PKG-2026—03—0009】” (em dashes). Please track it." }, { "from": "gpt", "value": "PKG-2026—03—0009" } ]

[ { "from": "human", "value": "Subject: Payment and order question\nText: I only see amounts ($19.99) and date 2026-03-05. No order, no tracking, no reference code anywhere." }, { "from": "gpt", "value": "no" } ]

[ { "from": "human", "value": "Subject: Re: Pickup notice\nText: The pickup slip lists \"Locker code: 1842\" and \"Parcel: PL-778899\". I need the parcel status." }, { "from": "gpt", "value": "PL-778899" } ]

[ { "from": "human", "value": "Subject: RE: Your shipment\nText: It says: Tracking Number:\n\"\\u200e4200 1234 5678 9012 3456\\u200e\" (there are invisible marks). Please check." }, { "from": "gpt", "value": "4200 1234 5678 9012 3456" } ]

[ { "from": "human", "value": "Subject: Re: Order confirmation — case insensitive?\nText: My reference is \"abC-0099-xY\" exactly as shown. Can you locate the order?" }, { "from": "gpt", "value": "abC-0099-xY" } ]

[ { "from": "human", "value": "Subject: Forwarded: delivery attempt\nText: The door tag reads: \"DT#\\n\\n\" and no number is printed after it. Nothing else in the message." }, { "from": "gpt", "value": "no" } ]

[ { "from": "human", "value": "Subject: RE: Where is my order? #№123-45\nText: In the subject line, it shows \"#№123-45\" (hash + numero sign). Please confirm shipment." }, { "from": "gpt", "value": "123-45" } ]