conversations listlengths 2 2 |
|---|
[
{
"from": "human",
"value": "Subject: Missing item in delivery\n\nHi support,\nMy parcel arrived today but one item is missing. The tracking page shows delivered.\nOrder #A-1049-7721\nCan you check?\nThanks."
},
{
"from": "gpt",
"value": "A-1049-7721"
}
] |
[
{
"from": "human",
"value": "Subject: Where is my package?\n\nHello,\nI ordered last week and haven't received anything yet. I don't have the order number handy—can you locate it by email?\nName: Priya S.\nThanks"
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Wrong address on shipment\n\nTeam,\nPlease update the delivery address for package 00987456321 before it goes out.\nThe correct street is in my account.\nRegards,"
},
{
"from": "gpt",
"value": "00987456321"
}
] |
[
{
"from": "human",
"value": "Subject: Re: Delivery confirmation\n\nThe courier says delivered but I didn't get it.\nRef: 7Z-55-19-0080\nAlso my apartment is 12B (not 128)."
},
{
"from": "gpt",
"value": "7Z-55-19-0080"
}
] |
[
{
"from": "human",
"value": "Subject: Order issue\n\nHi,\nI think my order number is 12345 but that's from another store.\nCould you check the one from your site? I placed it on Tuesday."
},
{
"from": "gpt",
"value": "12345"
}
] |
[
{
"from": "human",
"value": "Subject: Return label needed\n\nCould you send a return label for order: ORD/2026/03/00017?\nItem arrived damaged."
},
{
"from": "gpt",
"value": "ORD/2026/03/00017"
}
] |
[
{
"from": "human",
"value": "Subject: Package stuck in transit\n\nHey,\nTracking hasn't updated in 6 days.\nShipment ID: 1-800-555-0199\nPlease advise."
},
{
"from": "gpt",
"value": "1-800-555-0199"
}
] |
[
{
"from": "human",
"value": "Subject: Cancel my order ASAP\n\nI need to cancel immediately.\nOrder number: 00000000\nI placed it by mistake."
},
{
"from": "gpt",
"value": "00000000"
}
] |
[
{
"from": "human",
"value": "Subject: Invoice request\n\nHi there,\nCan you email me a copy of the invoice? I don't know the order id.\nThe last 4 digits of my card are 4421."
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Delivered to wrong building\n\nHello support,\nPlease investigate delivery for package# PKG_77-31-9002.\nIt shows left at reception but our building has no reception."
},
{
"from": "gpt",
"value": "PKG_77-31-9002"
}
] |
[
{
"from": "human",
"value": "Subject: Tracking number not working\n\nMy tracking number is TRK: 4F9C-00012-XY.\nWhen I paste it into the carrier site it says invalid."
},
{
"from": "gpt",
"value": "4F9C-00012-XY"
}
] |
[
{
"from": "human",
"value": "Subject: Partial shipment?\n\nHi,\nI received one box but not the second.\nOrder/Pack: 88 019 773\nIs it split-shipped?"
},
{
"from": "gpt",
"value": "88 019 773"
}
] |
[
{
"from": "human",
"value": "Subject: Re: Shipping delay\n\nCan you confirm if order (ID=SO-314159) has shipped?\nYour phone line kept disconnecting."
},
{
"from": "gpt",
"value": "SO-314159"
}
] |
[
{
"from": "human",
"value": "Subject: Need update\n\nHello,\nMy confirmation email mentions: \"Your order number is\\n# 6A1B2C3D\".\nCan you check status?"
},
{
"from": "gpt",
"value": "6A1B2C3D"
}
] |
[
{
"from": "human",
"value": "Subject: Address change request\n\nI need to change the address for order 2026-03-06-0009.\nPlease do not ship to the old address."
},
{
"from": "gpt",
"value": "2026-03-06-0009"
}
] |
[
{
"from": "human",
"value": "Subject: Can't find my order\n\nHi,\nI only have a screenshot that says \"Order No.\" but the number is cut off.\nCould you locate it? My ZIP is 02110."
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Package returned to sender\n\nThe carrier returned my parcel.\nRMA/Return ref: RMA-00004567\nWhat do I do next?"
},
{
"from": "gpt",
"value": "RMA-00004567"
}
] |
[
{
"from": "human",
"value": "Subject: Duplicate charge + shipment question\n\nHi,\nI was charged twice. Also, tracking shows delivered.\nOrder#: 555-000-333\nPlease investigate both issues."
},
{
"from": "gpt",
"value": "555-000-333"
}
] |
[
{
"from": "human",
"value": "Subject: International shipment customs\n\nCustoms is asking for the shipment number.\nIt is: EU.2026.03.0000004\nCan you provide documentation?"
},
{
"from": "gpt",
"value": "EU.2026.03.0000004"
}
] |
[
{
"from": "human",
"value": "Subject: Status request (no number)\n\nHi,\nI placed an order for 2 hoodies and a hat, but no updates since checkout.\nCan you check using my email address? Thanks."
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Re: delivery problem\n\nHi,\nCan you check on my shipment? The courier says it's at a pickup point but didn't leave a note.\nTracking/Order ref: SHP# 3X9-00-7712-AB\nThanks,"
},
{
"from": "gpt",
"value": "3X9-00-7712-AB"
}
] |
[
{
"from": "human",
"value": "Subject: Can't change address without order id\n\nHello support,\nI need to update my shipping address but I can't find the order number anywhere.\nI only see my building code 4-17 and zip 60614.\nPlease help."
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Item damaged on arrival\n\nHi team,\nThe box arrived crushed and the product is broken.\nOrder Number: #00012-00034\nCan you send a replacement?"
},
{
"from": "gpt",
"value": "00012-00034"
}
] |
[
{
"from": "human",
"value": "Subject: Delivered but not received\n\nSupport,\nCarrier marked it delivered at 2:13pm but nothing here.\nReference: (DHL) JD014600003921\nPlease advise."
},
{
"from": "gpt",
"value": "JD014600003921"
}
] |
[
{
"from": "human",
"value": "Subject: Shipping status?\n\nHi,\nMy confirmation page had: \"Order: 7B3C9\".\nIs it shipped yet?\nThanks."
},
{
"from": "gpt",
"value": "7B3C9"
}
] |
[
{
"from": "human",
"value": "Subject: Re: split shipment?\n\nHello,\nI received Box 1/2 but Box 2/2 is missing.\nPackage ID: BX-2026-0000000007\nCan you locate it?"
},
{
"from": "gpt",
"value": "BX-2026-0000000007"
}
] |
[
{
"from": "human",
"value": "Subject: Tracking shows exception\n\nHi there,\nTracking says \"address incorrect\".\nWaybill: 000 444 777 999\nCan you correct it before it's returned?"
},
{
"from": "gpt",
"value": "000 444 777 999"
}
] |
[
{
"from": "human",
"value": "Subject: Refund / cancellation request\n\nPlease cancel if it hasn't shipped.\nOrder code is: CAN/REQ/19-8830\nThank you."
},
{
"from": "gpt",
"value": "CAN/REQ/19-8830"
}
] |
[
{
"from": "human",
"value": "Subject: Where is my order?\n\nHi,\nI placed the order on 03/05 and paid $49.99.\nNo tracking email yet and I don't know the order number.\nName: Jordan Lee"
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Pickup point says wrong name\n\nHi support,\nMy parcel is at the pickup locker but the code doesn't work.\nShipment ref: LK-55_0001-XY9\nCan you resend the pickup info?"
},
{
"from": "gpt",
"value": "LK-55_0001-XY9"
}
] |
[
{
"from": "human",
"value": "Subject: Returned to sender - help\n\nHello,\nThe carrier returned it for \"unclaimed\".\nReturn authorization: RA2026.03.06.01001\nWhat are my options?"
},
{
"from": "gpt",
"value": "RA2026.03.06.01001"
}
] |
[
{
"from": "human",
"value": "Subject: Re: Invoice attached (need order number?)\n\nHi,\nThe invoice shows line items but I can't see an order number.\nThe only numbers are invoice total 129.00 and card last4 1290.\nCan you locate my order?"
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Tracking link broken\n\nHey,\nThe tracking link in the email is dead.\nIt lists: Tracking No. = \"T-0000-ABCD-9999\" (including quotes).\nCan you confirm status?"
},
{
"from": "gpt",
"value": "T-0000-ABCD-9999"
}
] |
[
{
"from": "human",
"value": "Subject: Wrong item sent\n\nHi,\nI ordered sneakers but received a belt.\nOrder ID: OID(77)3311\nPlease fix ASAP."
},
{
"from": "gpt",
"value": "OID(77)3311"
}
] |
[
{
"from": "human",
"value": "Subject: Customs needs package number\n\nHello,\nCustoms is requesting the parcel identifier.\nParcel: CN-IM-202603-0000008\nCan you send the commercial invoice?"
},
{
"from": "gpt",
"value": "CN-IM-202603-0000008"
}
] |
[
{
"from": "human",
"value": "Subject: Delivery to old address\n\nSupport,\nIt shipped to my previous address.\nI think the order is # 42 but not sure.\nCan you check and redirect?"
},
{
"from": "gpt",
"value": "42"
}
] |
[
{
"from": "human",
"value": "Subject: Re: shipment confirmation\n\nHi,\nCan you verify this package is mine?\nConsignment number:\n94-001-000-000-123\nThanks."
},
{
"from": "gpt",
"value": "94-001-000-000-123"
}
] |
[
{
"from": "human",
"value": "Subject: Can’t find confirmation email\n\nHi,\nI deleted the confirmation email and I don't have the order number.\nThe only thing I have is my phone extension 7721.\nPlease help track it down."
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Label says delivered, porch is empty\n\nHello,\nThe photo proof is not my door.\nOrder/Tracking: #PK-00000000000000000015\nCan you open a claim?"
},
{
"from": "gpt",
"value": "PK-00000000000000000015"
}
] |
[
{
"from": "human",
"value": "Subject: Update requested\n\nHi team,\nFollowing up on my shipment.\nRef: SO\\2026\\03\\00666\nIt has been \"processing\" for a week."
},
{
"from": "gpt",
"value": "SO\\2026\\03\\00666"
}
] |
[
{
"from": "human",
"value": "Subject: Re: delivery delay\n\nHi,\nI'm following up because the carrier portal hasn't updated.\nMy order ref is [#] 2026_03_000123.\nPlease check status.\nThanks,"
},
{
"from": "gpt",
"value": "2026_03_000123"
}
] |
[
{
"from": "human",
"value": "Subject: Help locating my shipment\n\nHello support,\nThe only number I can find is my apartment number 304 and ZIP 94107.\nNo order or tracking number in my inbox.\nCan you look it up by email?\n—Sam"
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Package shows delivered but missing\n\nSupport team,\nCourier marked it delivered but nothing arrived.\nTracking ID: (UPS) 1Z999AA10123456784\nPlease investigate.\nRegards,"
},
{
"from": "gpt",
"value": "1Z999AA10123456784"
}
] |
[
{
"from": "human",
"value": "Subject: Address correction before shipment\n\nHi,\nPlease change the address on consignment: CSGN-0000-00-0042.\nI typed the street wrong during checkout.\nThank you."
},
{
"from": "gpt",
"value": "CSGN-0000-00-0042"
}
] |
[
{
"from": "human",
"value": "Subject: Can't download invoice\n\nHi,\nI need the invoice for my purchase. The invoice portal shows INV-2026-03-778899.\nIs that also my order number? Either way, please send the PDF.\nThanks."
},
{
"from": "gpt",
"value": "INV-2026-03-778899"
}
] |
[
{
"from": "human",
"value": "Subject: Pickup code not working\n\nHello,\nLocker says my pickup code is invalid. The message includes:\nPickup ref: LKR(EE)-73-00008\nCan you resend the correct code?\n—Nina"
},
{
"from": "gpt",
"value": "LKR(EE)-73-00008"
}
] |
[
{
"from": "human",
"value": "Subject: Re: Cancel request\n\nPlease cancel my order if it hasn't shipped.\nOrder Number:\n#000-ABC-000\nI placed it 10 minutes ago.\nThanks"
},
{
"from": "gpt",
"value": "000-ABC-000"
}
] |
[
{
"from": "human",
"value": "Subject: Delivery exception \"address insufficient\"\n\nHi support,\nCarrier flagged it as undeliverable.\nWaybill no.: 123 000 456 000 789\nCan you update the address?\nRegards,"
},
{
"from": "gpt",
"value": "123 000 456 000 789"
}
] |
[
{
"from": "human",
"value": "Subject: Missing second box\n\nHi,\nI got box 1/3 and 2/3 but not 3/3.\nShipment reference is SHIP-3of3-202603-01010.\nPlease locate the last package.\nThanks."
},
{
"from": "gpt",
"value": "SHIP-3of3-202603-01010"
}
] |
[
{
"from": "human",
"value": "Subject: Where is my order? (no confirmation)\n\nHi,\nI paid $78.40 on March 2.\nI have a transaction id from my bank: 87400321, but I don't have any order/tracking number from you.\nCan you find my order?\n—Casey"
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Returned to sender\n\nHello,\nThe shipment was returned.\nReturn ref/RA: RA-06/03/2026-00077\nWhat are the next steps?\nThanks."
},
{
"from": "gpt",
"value": "RA-06/03/2026-00077"
}
] |
[
{
"from": "human",
"value": "Subject: Re: delivery confirmation mismatch\n\nHi,\nThe email says delivered, but it wasn't.\nReference code: \"DEL-0000000000009\" (including the quotes)\nCan you open an investigation?\nRegards,"
},
{
"from": "gpt",
"value": "DEL-0000000000009"
}
] |
[
{
"from": "human",
"value": "Subject: Tracking number cut off in screenshot\n\nSupport,\nMy screenshot only shows \"TRK ...9012\" and the rest is missing.\nI don't have the full tracking/order number.\nCan you look it up via my email address?\nThanks"
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Customs paperwork request\n\nHi,\nCustoms asked for the parcel id.\nParcel identifier: EU/IM/2026/03/0000912-A\nPlease send the commercial invoice.\nThank you."
},
{
"from": "gpt",
"value": "EU/IM/2026/03/0000912-A"
}
] |
[
{
"from": "human",
"value": "Subject: Wrong item sent (urgent)\n\nHi team,\nI received the wrong SKU.\nOrder id is ORD#(CN)0000123400.\nNeed replacement ASAP.\nThanks."
},
{
"from": "gpt",
"value": "ORD#(CN)0000123400"
}
] |
[
{
"from": "human",
"value": "Subject: Tracking link redirects to error\n\nHey,\nThe tracking URL fails. In the email footer it lists:\nTracking: TID\\2026\\03\\AB\\01001\nCan you confirm where it is?\n—M"
},
{
"from": "gpt",
"value": "TID\\2026\\03\\AB\\01001"
}
] |
[
{
"from": "human",
"value": "Subject: Multiple numbers in email\n\nHello support,\nI'm seeing two numbers and I'm not sure which one you need:\nOrder: SO-202603-00088\nCart ID: 991122\nPlease check shipping status for the order.\nThanks."
},
{
"from": "gpt",
"value": "SO-202603-00088"
}
] |
[
{
"from": "human",
"value": "Subject: Package reroute request\n\nHi,\nCan you reroute my package?\nPackage #: PKG-00000000000000042\nDeliver to my office instead.\nRegards,"
},
{
"from": "gpt",
"value": "PKG-00000000000000042"
}
] |
[
{
"from": "human",
"value": "Subject: Payment receipt only\n\nHi,\nI only have a receipt number from PayFast: PF-55667788.\nNo order or tracking number came from your store.\nCan you locate my shipment?\nThanks."
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Re: shipment stuck\n\nHi,\nStatus has been 'in transit' for 9 days.\nConsignment ID is 00-TRK-000-999-XY\nPlease escalate.\nThanks"
},
{
"from": "gpt",
"value": "00-TRK-000-999-XY"
}
] |
[
{
"from": "human",
"value": "Subject: Re: delivery delay (need update)\n\nHi support,\nThe carrier page hasn't moved since Tuesday.\nOrder ID: 2026/03/06-AB-000701\nCan you confirm if it's actually shipped?\nThanks,\nMarta"
},
{
"from": "gpt",
"value": "2026/03/06-AB-000701"
}
] |
[
{
"from": "human",
"value": "Subject: Can't track - number in subject only\n\nTracking issue for shipment QW-19-0000042.\nThe body of the email is empty because it was sent from my phone.\n—A"
},
{
"from": "gpt",
"value": "QW-19-0000042"
}
] |
[
{
"from": "human",
"value": "Subject: Delivered but nothing here\n\nHello,\nMy building number is 18 and unit is 402.\nI can't find any order/tracking number in the confirmation.\nCan you look it up by my email address?\nThanks."
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Address change before dispatch\n\nHi,\nPlease change the address on Order Number: #SO:20260306:000099\nI accidentally used my old apartment.\nRegards,\nChen"
},
{
"from": "gpt",
"value": "SO:20260306:000099"
}
] |
[
{
"from": "human",
"value": "Subject: Re: return requested\n\nHi team,\nI need a return label.\nReturn case: (RMA) 0000-0033-7788\nOrder was placed last month.\nThanks."
},
{
"from": "gpt",
"value": "0000-0033-7788"
}
] |
[
{
"from": "human",
"value": "Subject: Locker pickup problem\n\nHello support,\nThe locker text message shows:\nPickup code: 7391\nPickup ref: LCKR-2026-03-000321\nThe code 7391 doesn't work.\nPlease resend.\n—Noah"
},
{
"from": "gpt",
"value": "LCKR-2026-03-000321"
}
] |
[
{
"from": "human",
"value": "Subject: Shipping label shows weird number\n\nHi,\nOn the label I can read: \"PKGNO= 000-000-000-000-0008\".\nIs that the tracking number? It says delivered but it's not here.\nThanks."
},
{
"from": "gpt",
"value": "000-000-000-000-0008"
}
] |
[
{
"from": "human",
"value": "Subject: Re: can you cancel?\n\nPlease cancel my order if possible.\nI only have this from the checkout screenshot: order# (temp) T-9911\nNot sure if that's valid.\nThanks."
},
{
"from": "gpt",
"value": "T-9911"
}
] |
[
{
"from": "human",
"value": "Subject: Customs asking for consignment\n\nHello,\nCustoms needs the consignment number for my parcel.\nConsignment: IM-EU\\2026\\03\\0001200B\nCould you email the documents?\nRegards."
},
{
"from": "gpt",
"value": "IM-EU\\2026\\03\\0001200B"
}
] |
[
{
"from": "human",
"value": "Subject: Wrong item received\n\nHi support,\nI received the wrong color.\nOrder: #000123\nInvoice: INV-000123-99\nWhich number should I reference?\nThanks."
},
{
"from": "gpt",
"value": "000123"
}
] |
[
{
"from": "human",
"value": "Subject: Tracking says returned to sender\n\nHi,\nCarrier status is 'returning'.\nReturn authorization is RA#(US)-2026-03-0000005.\nWhat happens next?\n—Lia"
},
{
"from": "gpt",
"value": "RA#(US)-2026-03-0000005"
}
] |
[
{
"from": "human",
"value": "Subject: Payment + order not found\n\nHi,\nMy bank reference is 56001234 and I paid $62.10.\nI never got an order number from your store.\nCan you locate the shipment?\nThanks,\nEvan"
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Proof of delivery mismatch\n\nSupport,\nCourier says delivered.\nDelivery ref: POD-20260306-00077-XY\nBut the signature isn't mine.\nPlease investigate."
},
{
"from": "gpt",
"value": "POD-20260306-00077-XY"
}
] |
[
{
"from": "human",
"value": "Subject: Re: split delivery\n\nHi,\nI received carton 1/2 only.\nShipment ID is SHP(2of2)-2026-03-061234.\nCan you locate the missing box?\nThanks."
},
{
"from": "gpt",
"value": "SHP(2of2)-2026-03-061234"
}
] |
[
{
"from": "human",
"value": "Subject: Subscription renewal (not a shipment)\n\nHello,\nThis is about my account renewal, not shipping.\nMy customer number is 000441.\nNo packages expected.\nThanks."
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Tracking number includes spaces?\n\nHi,\nMy tracking slip shows:\nTRK 10Z 00A 12B 000004 9\nThe carrier site rejects it. Is this formatted right?\nThanks."
},
{
"from": "gpt",
"value": "10Z 00A 12B 000004 9"
}
] |
[
{
"from": "human",
"value": "Subject: Delivery exception - fix address\n\nHi,\nCarrier marked it as 'address incomplete'.\nWaybill#: 2026.03.06.00000000012\nPlease update to include Apt 5C.\nRegards."
},
{
"from": "gpt",
"value": "2026.03.06.00000000012"
}
] |
[
{
"from": "human",
"value": "Subject: Fwd: Order confirmation\n\nForwarding my confirmation below.\n---\nYour order has been received.\nOrder No.: [SO]-00009001-A\n---\nCan you tell me the ETA?\nThanks."
},
{
"from": "gpt",
"value": "[SO]-00009001-A"
}
] |
[
{
"from": "human",
"value": "Subject: Missing package - only partial number\n\nHi,\nI only see \"...-7781\" on the torn label, nothing else.\nI don't have the full order/tracking number.\nCan you find it via my email?\nThanks."
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Package reroute request\n\nHello,\nPlease reroute my shipment.\nPackage/Order ref: PK/2026-03/000404-RT\nDeliver to my office address instead.\nThank you."
},
{
"from": "gpt",
"value": "PK/2026-03/000404-RT"
}
] |
[
{
"from": "human",
"value": "Subject: Re: Delivery issue\n\nHi support,\nThe courier marked my parcel delivered but it's not at my door.\nOrder/Tracking ref: {ORD-2026-03-000808}\nPlease investigate.\nThanks,\nAmina"
},
{
"from": "gpt",
"value": "ORD-2026-03-000808"
}
] |
[
{
"from": "human",
"value": "Subject: Package delayed - please help\n\nHello,\nCan you check why my shipment hasn't moved?\nTracking #: 1Z 204 88A 00 1234 567 8\nIt was supposed to arrive yesterday.\nRegards,\nTom"
},
{
"from": "gpt",
"value": "1Z 204 88A 00 1234 567 8"
}
] |
[
{
"from": "human",
"value": "Subject: Need update (no ref)\n\nHi,\nI can't find any order number in my inbox.\nThe only info I have is apartment 7C and ZIP 10011.\nCan you look it up by email?\nThanks."
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Fwd: Shipment notice\n\nForwarding the SMS I got:\n\"Your parcel is on the way. ID: (GLS) 3560-0044-9912\"\nCan you confirm ETA?\n—Rosa"
},
{
"from": "gpt",
"value": "3560-0044-9912"
}
] |
[
{
"from": "human",
"value": "Subject: Address change before it ships\n\nTeam,\nPlease update the destination for order id <SO_20260306_00000077>.\nI entered the wrong street number.\nThanks,\nMalik"
},
{
"from": "gpt",
"value": "SO_20260306_00000077"
}
] |
[
{
"from": "human",
"value": "Subject: Two numbers on label\n\nHi support,\nOn the box I see:\nBarcode: 490154\nConsignment: CN-2026-03-0000450-Z\nWhich one do you need to track? It says 'in transit'.\nThanks."
},
{
"from": "gpt",
"value": "CN-2026-03-0000450-Z"
}
] |
[
{
"from": "human",
"value": "Subject: Return label request\n\nHello,\nI'd like to return my item.\nReturn Authorization (RA): RA\\2026\\03\\006789\nPlease send a label.\nRegards,\nJules"
},
{
"from": "gpt",
"value": "RA\\2026\\03\\006789"
}
] |
[
{
"from": "human",
"value": "Subject: Can't track (maybe not a tracking no.)\n\nHi,\nMy bank statement shows transaction 99887766 for $31.20.\nI don't have any order number from your store.\nCan you find my shipment?\nThanks,\nDevon"
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Parcel held at pickup point\n\nHello support,\nCarrier says it's waiting for pickup.\nPickup reference: LCK-PT-2026.03-000321A\nCan you resend the pickup details?\n—Hana"
},
{
"from": "gpt",
"value": "LCK-PT-2026.03-000321A"
}
] |
[
{
"from": "human",
"value": "Subject: Re: delivery confirmation\n\nHi,\nThe email says delivered.\nReference: “POD#0000 1122 3344”\nBut nothing arrived.\nThanks."
},
{
"from": "gpt",
"value": "POD#0000 1122 3344"
}
] |
[
{
"from": "human",
"value": "Subject: Order status check\n\nHi there,\nMy confirmation page listed:\norder number = 'S/O-00000000000042'\nCan you tell me if it's shipped?\nThanks,\nKira"
},
{
"from": "gpt",
"value": "S/O-00000000000042"
}
] |
[
{
"from": "human",
"value": "Subject: Wrong item received\n\nSupport,\nI received the wrong model.\nOrder: 20260306\nInvoice: INV-20260306-01\nPlease correct the order.\n—Ben"
},
{
"from": "gpt",
"value": "20260306"
}
] |
[
{
"from": "human",
"value": "Subject: Tracking number in screenshot\n\nHello,\nI attached a screenshot from the carrier site.\nIt shows: TRK=ABCD1234EFGH\nThe delivery date keeps changing.\nCan you check?\nThanks."
},
{
"from": "gpt",
"value": "ABCD1234EFGH"
}
] |
[
{
"from": "human",
"value": "Subject: Delivery exception - address problem\n\nHi,\nCarrier status says \"insufficient address\".\nWaybill no: 00000-000-000000-0003\nPlease add Apt 11.\nRegards,\nSofia"
},
{
"from": "gpt",
"value": "00000-000-000000-0003"
}
] |
[
{
"from": "human",
"value": "Subject: Cancel order please\n\nHi support,\nPlease cancel if it hasn't shipped.\nMy order code is CANCEL-REQ-2026-03-00018.\nThank you."
},
{
"from": "gpt",
"value": "CANCEL-REQ-2026-03-00018"
}
] |
[
{
"from": "human",
"value": "Subject: Not sure which number matters\n\nHello,\nMy email footer shows Customer ID: 771233.\nI don't see any tracking/order number anywhere.\nCan you look it up?\nThanks,\nElena"
},
{
"from": "gpt",
"value": "no"
}
] |
[
{
"from": "human",
"value": "Subject: Re: package returned\n\nHi,\nThe parcel is being returned to sender.\nReturn ref: (RTS) RTS-2026/03/00000009\nWhat can we do?\n—Omar"
},
{
"from": "gpt",
"value": "RTS-2026/03/00000009"
}
] |
[
{
"from": "human",
"value": "Subject: Delivery to wrong address\n\nHi,\nPlease investigate shipment number: SHP-0001-0002-0003-0004.\nIt was delivered to a neighbor across the street.\nThanks,\nMei"
},
{
"from": "gpt",
"value": "SHP-0001-0002-0003-0004"
}
] |
[
{
"from": "human",
"value": "Subject: Tracking not updating\n\nHello support,\nMy tracking reference is\nID:\n( FedEx ) 6123 4567 8901\nIt hasn't updated since Monday.\nRegards,\nIan"
},
{
"from": "gpt",
"value": "6123 4567 8901"
}
] |
[
{
"from": "human",
"value": "Subject: Missing item - confirmation pasted\n\nHi,\nFrom the confirmation email:\n---\nOrder Number:\n#(WEB)00-99-88-77\n---\nOne item is missing from the box.\nCan you help?\nThanks,\nNadia"
},
{
"from": "gpt",
"value": "00-99-88-77"
}
] |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.