conversations
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[ { "from": "human", "value": "Subject: Re: Order status\nText: Hi, can you check on my order #00009001? The confirmation email didn't include a tracking link." }, { "from": "gpt", "value": "00009001" } ]
[ { "from": "human", "value": "Subject: Package inquiry\nText: The delivery slip shows Package No.: 3210-6543-0987. Please tell me where it is." }, { "from": "gpt", "value": "3210-6543-0987" } ]
[ { "from": "human", "value": "Subject: Can't find my order number\nText: I only have this reference: ORD# 12AB-3456. Is that an order number?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Re: shipped?\nText: My order number is 12345 67890 (with a space). Can you look it up?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Delivery issue\nText: Order ID: 2026/03/06/000123 — marked delivered, but nothing arrived." }, { "from": "gpt", "value": "2026/03/06/000123" } ]
[ { "from": "human", "value": "Subject: Cancel my order\nText: Please cancel order (ID: 000-123-456-789). I purchased the wrong item." }, { "from": "gpt", "value": "000-123-456-789" } ]
[ { "from": "human", "value": "Subject: Re: invoice question\nText: Invoice INV 77889900 is attached, but I need help with my order status (no order # shown)." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Package held at depot\nText: They asked for consignment number CN-000554433. Is that what you need?" }, { "from": "gpt", "value": "000554433" } ]
[ { "from": "human", "value": "Subject: Order confirmation\nText: Order No: ( 00077788 ). Also, my postal code is 77788." }, { "from": "gpt", "value": "00077788" } ]
[ { "from": "human", "value": "Subject: Re: Tracking info\nText: Tracking: TRK-11223344, Order: 99887766. Please check the order." }, { "from": "gpt", "value": "99887766" } ]
[ { "from": "human", "value": "Subject: Wrong item\nText: My packing slip shows order# 12_3456_7890. Can you help with an exchange?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Payment dispute\nText: I was charged twice. The only number I see is transaction 5566778899, no order number." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Return follow-up\nText: RMA-000123 is the return, but my original order number is 40050060." }, { "from": "gpt", "value": "40050060" } ]
[ { "from": "human", "value": "Subject: Re: order lookup\nText: I think the order is #0000-0000-0000-0000. The site times out when I try to view it." }, { "from": "gpt", "value": "0000-0000-0000-0000" } ]
[ { "from": "human", "value": "Subject: Shipping label confusion\nText: The label says PKG# 00012O34 (not sure if that's zero or letter O)." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Status check\nText: Can you confirm whether order number 20260306004567 shipped yet?" }, { "from": "gpt", "value": "20260306004567" } ]
[ { "from": "human", "value": "Subject: Re: package not received\nText: Package/Order ref: 77-88-99-00-11-22-33. It hasn't arrived." }, { "from": "gpt", "value": "77-88-99-00-11-22-33" } ]
[ { "from": "human", "value": "Subject: Address correction\nText: Please update the address for order #000123.. I accidentally typed an extra dot in the email signature too." }, { "from": "gpt", "value": "000123" } ]
[ { "from": "human", "value": "Subject: Re: Order details\nText: The receipt lists Order Number: 123/456/789. Can you provide an ETA?" }, { "from": "gpt", "value": "123/456/789" } ]
[ { "from": "human", "value": "Subject: Multiple numbers\nText: I have order 11112222 and order 33334444. Please refund the first one." }, { "from": "gpt", "value": "11112222" } ]
[ { "from": "human", "value": "Subject: Re: Order status inquiry\nText: Hello, can you check my order #00012345? (ignore the reference “case 54321”). Thanks." }, { "from": "gpt", "value": "00012345" } ]
[ { "from": "human", "value": "Subject: Package returned to sender\nText: The slip says Package No.: 2026-0000456-01 was returned. Can you resend it?" }, { "from": "gpt", "value": "2026-0000456-01" } ]
[ { "from": "human", "value": "Subject: Refund for canceled order\nText: I canceled Order No. 00000011—please confirm the refund timeline." }, { "from": "gpt", "value": "00000011" } ]
[ { "from": "human", "value": "Subject: Re: delivery delayed\nText: My order id is 12345/67890/2468. It’s been stuck since last week." }, { "from": "gpt", "value": "12345/67890/2468" } ]
[ { "from": "human", "value": "Subject: Can't locate order\nText: The email shows “Order #: 123-456” (Japanese full-width). Can you look it up?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Order number in subject\nText: Order 9090-8080-7070-6060 - need address change before shipping." }, { "from": "gpt", "value": "9090-8080-7070-6060" } ]
[ { "from": "human", "value": "Subject: Re: exchange request\nText: Packing slip lists Order ID: 12345678/ (there’s a trailing slash). Is that valid?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Shipment help\nText: Can you check package number (00990011)? Courier says it’s undeliverable." }, { "from": "gpt", "value": "00990011" } ]
[ { "from": "human", "value": "Subject: Re: order confirmation\nText: My confirmation shows Order No: # 0001 0002 0003 (non-breaking spaces)." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Two references\nText: I have Tracking TRK-44556677 and Order: 22334455. Please update on the order." }, { "from": "gpt", "value": "22334455" } ]
[ { "from": "human", "value": "Subject: Package inquiry\nText: The label reads: PKG-000778899 (that’s what I think). Is that an order/package number?" }, { "from": "gpt", "value": "000778899" } ]
[ { "from": "human", "value": "Subject: Cancel request\nText: Please cancel my order ID 5555—6666—7777 (those are em dashes)." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Re: Delivery issue\nText: Order number is 2026.03.000012 (dots as separators). Marked delivered but not received." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Order not received\nText: Could you check Order#: 000000000000001? It says shipped but never arrived." }, { "from": "gpt", "value": "000000000000001" } ]
[ { "from": "human", "value": "Subject: Need ETA\nText: My order number is #000-12-34-56-78. When will it arrive?" }, { "from": "gpt", "value": "000-12-34-56-78" } ]
[ { "from": "human", "value": "Subject: Re: order lookup\nText: I’m not sure which is correct: order 44445555 or invoice INV-44445555. Please use the order one." }, { "from": "gpt", "value": "44445555" } ]
[ { "from": "human", "value": "Subject: Package stuck\nText: Package No: 0000 1111 2222 3333 (spaces). Can you investigate?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Order number typo?\nText: The receipt shows Order No. 1234-5678- (ends with a dash). Can you still find it?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Re: Order confirmation\nText: Order ID: 0000123A (last character might be A). Please confirm shipping." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Status check\nText: Please check order number 3141592653. Also, my phone number ends 2653." }, { "from": "gpt", "value": "3141592653" } ]
[ { "from": "human", "value": "Subject: Re: Order status\nText: Hi, can you check my order number 00000020? It’s been processing since Tuesday." }, { "from": "gpt", "value": "00000020" } ]
[ { "from": "human", "value": "Subject: Package question\nText: The carrier note lists Package No: 12345678. Please advise where it is." }, { "from": "gpt", "value": "12345678" } ]
[ { "from": "human", "value": "Subject: Urgent cancellation\nText: Please cancel my order ID: 2026-03-000001 ASAP. I clicked buy twice." }, { "from": "gpt", "value": "2026-03-000001" } ]
[ { "from": "human", "value": "Subject: Re: Delivery issue\nText: I’m trying to reference order #00012345-000 (as shown on the invoice footer)." }, { "from": "gpt", "value": "00012345-000" } ]
[ { "from": "human", "value": "Subject: Need help locating shipment\nText: My package reference is PKG# 1234-56AB-7890. Is that usable?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Order confirmation missing\nText: I only see “Order: 1111 2222 3333” in the email, with spaces between groups." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Re: Wrong item received\nText: The packing slip shows Order No.: 54321/0007. Can you start an exchange?" }, { "from": "gpt", "value": "54321/0007" } ]
[ { "from": "human", "value": "Subject: Shipping label\nText: Label says ORDER# (00004567)\nText continued: and also has barcode 9988." }, { "from": "gpt", "value": "00004567" } ]
[ { "from": "human", "value": "Subject: Check order\nText: Is my order number \"000-000-001\"? The confirmation page is blank." }, { "from": "gpt", "value": "000-000-001" } ]
[ { "from": "human", "value": "Subject: Re: package delayed\nText: Courier asked for consignment number CN00012345 (no dash). Can you find it?" }, { "from": "gpt", "value": "00012345" } ]
[ { "from": "human", "value": "Subject: Refund request\nText: I need a refund; reference is # 12345—67890 (these are long dashes from my phone)." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Order number unclear\nText: My order is 00l12233 (might be a one or letter l). Can you check?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Re: Status update\nText: Please look up order: 2026/03/06/000999. Thanks." }, { "from": "gpt", "value": "2026/03/06/000999" } ]
[ { "from": "human", "value": "Subject: Can't find order\nText: I only have the invoice INV-20260077 and a case number 445566. No order number shown." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Delivered?\nText: Order ID: 0000000000000100 shows delivered but I didn't receive it." }, { "from": "gpt", "value": "0000000000000100" } ]
[ { "from": "human", "value": "Subject: Re: multiple orders\nText: I have orders 90010001 and 90010002. Please update me on 90010002." }, { "from": "gpt", "value": "90010001" } ]
[ { "from": "human", "value": "Subject: Order number in subject\nText: Following up on Order #2026-08-000321 — no tracking yet." }, { "from": "gpt", "value": "2026-08-000321" } ]
[ { "from": "human", "value": "Subject: Package lost\nText: My package number is 000-999-888-777-666. Can you investigate?" }, { "from": "gpt", "value": "000-999-888-777-666" } ]
[ { "from": "human", "value": "Subject: Re: address change\nText: Please change the address for order number: 12345678901234567890 before it ships." }, { "from": "gpt", "value": "12345678901234567890" } ]
[ { "from": "human", "value": "Subject: Order/Tracking confusion\nText: Tracking TRK-00012345 and Order 00054321 are both in the email. Please check the order." }, { "from": "gpt", "value": "00054321" } ]
[ { "from": "human", "value": "Subject: Re: order help\nText: Hi, I’m following up about my order number 000123456. The payment went through but it still says “pending.”" }, { "from": "gpt", "value": "000123456" } ]
[ { "from": "human", "value": "Subject: Package number in PDF\nText: The PDF says Package No: PKG—00112233 (it uses a long dash). Can you track it?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Delivered notice\nText: The email says “Order ID: 2026-03-06-00123.” It shows delivered but nothing arrived." }, { "from": "gpt", "value": "2026-03-06-00123" } ]
[ { "from": "human", "value": "Subject: Re: Cancellation request\nText: Please cancel order #00012345,000 (there’s a comma in the number on my receipt)." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Two orders in one email\nText: I placed orders 43210000 and 43210001 today. Please update me on the first one." }, { "from": "gpt", "value": "43210000" } ]
[ { "from": "human", "value": "Subject: Shipping question\nText: Can you check Order No: 12345678? Also, my ZIP is 12345." }, { "from": "gpt", "value": "12345678" } ]
[ { "from": "human", "value": "Subject: Re: label reference\nText: The box label shows ORDER: ( 000045670 ) with a trailing zero. Is that correct?" }, { "from": "gpt", "value": "000045670" } ]
[ { "from": "human", "value": "Subject: Can’t locate package\nText: I have a reference “PKG# 0000-1111-2222-3333-4444-5555”. Please investigate." }, { "from": "gpt", "value": "0000-1111-2222-3333-4444-5555" } ]
[ { "from": "human", "value": "Subject: Order id has parentheses\nText: Hello, order id is (000314159). It was supposed to ship last week." }, { "from": "gpt", "value": "000314159" } ]
[ { "from": "human", "value": "Subject: Re: tracking vs order\nText: Tracking TRK-12345678, order 87654321. I need an update on the order." }, { "from": "gpt", "value": "87654321" } ]
[ { "from": "human", "value": "Subject: Order number with newline\nText: Here’s what I see:\nOrder Number:\n00998877\nCan you confirm status?" }, { "from": "gpt", "value": "00998877" } ]
[ { "from": "human", "value": "Subject: Payment issue\nText: I can only find “Auth code: 778899” and “Case: 4455”. No order number anywhere." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Re: order status\nText: My order is # 1234\t5678 (there’s a tab between the groups). Can you look it up?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Package returned\nText: Courier note: Package No. 2026-0000123-02 returned to sender. Please resend." }, { "from": "gpt", "value": "2026-0000123-02" } ]
[ { "from": "human", "value": "Subject: Re: wrong item\nText: The receipt shows Order: 55555—44444 (long dash again). Need an exchange." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Order number maybe?\nText: Is this my order number: 00012#345? It appears exactly like that on the page." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Need ETA\nText: Please check order 2026/03/000000; I haven’t received a dispatch email yet." }, { "from": "gpt", "value": "2026/03/000000" } ]
[ { "from": "human", "value": "Subject: Re: order lookup\nText: My confirmation includes “Order No: 000-001-002-003”. Can you confirm delivery date?" }, { "from": "gpt", "value": "000-001-002-003" } ]
[ { "from": "human", "value": "Subject: Order reference in subject\nText: Order# 7000/0001/99 - address change needed\nText: Sorry, I moved apartments and need to update shipping details." }, { "from": "gpt", "value": "7000/0001/99" } ]
[ { "from": "human", "value": "Subject: Confusing digits\nText: The email says order number 12O03456 (it might be a zero or the letter O). Can you verify?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Re: Order status\nText: Hi, could you check the status of my order #00004200? My support case is 998877." }, { "from": "gpt", "value": "00004200" } ]
[ { "from": "human", "value": "Subject: Package not received\nText: The dispatch email shows Package No: 4040/5050/6060. Please locate it." }, { "from": "gpt", "value": "4040/5050/6060" } ]
[ { "from": "human", "value": "Subject: Urgent cancellation\nText: Please cancel order number 123-456-789-000 ASAP. I placed it twice." }, { "from": "gpt", "value": "123-456-789-000" } ]
[ { "from": "human", "value": "Subject: Reference in subject\nText: Re: 2026-11-000007 — I still haven't received anything, can you confirm shipment?" }, { "from": "gpt", "value": "2026-11-000007" } ]
[ { "from": "human", "value": "Subject: Order number includes comma?\nText: My receipt shows Order No: 12,345,678. Can you find it?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Tracking vs Order\nText: Tracking: TRK-20261234. Order: 00007000. Please update me on the order." }, { "from": "gpt", "value": "00007000" } ]
[ { "from": "human", "value": "Subject: Delivery issue\nText: Order ID: 2026/03/06/00000042 shows delivered, but nothing arrived." }, { "from": "gpt", "value": "2026/03/06/00000042" } ]
[ { "from": "human", "value": "Subject: Re: shipping delay\nText: The invoice lists INV-55551234, but the order number is 55551235. Please check ETA." }, { "from": "gpt", "value": "55551235" } ]
[ { "from": "human", "value": "Subject: Order # with plus sign\nText: My confirmation shows Order: 12345+67890. Is that valid?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Package label\nText: On the label it says: PKG# 000123-456 (barcode below). Can you help track it?" }, { "from": "gpt", "value": "000123-456" } ]
[ { "from": "human", "value": "Subject: Spaced digits\nText: The email shows Order No: 9 00 08 07 06 05 04 (thin spaces between digits). Is that okay?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Return follow-up\nText: RMA 20260001 was issued, but my original order is 2026-03-000321. Any update?" }, { "from": "gpt", "value": "2026-03-000321" } ]
[ { "from": "human", "value": "Subject: Missing parcel\nText: Courier asked for consignment number: 00000123-00004567. Can you investigate?" }, { "from": "gpt", "value": "00000123-00004567" } ]
[ { "from": "human", "value": "Subject: Order reference with colon\nText: Order#: 00001234:56 is what I see in the footer. Is that correct?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Order number in quotes\nText: Please check order “(00090909)”. It was supposed to ship yesterday." }, { "from": "gpt", "value": "00090909" } ]
[ { "from": "human", "value": "Subject: Payment question\nText: I only have Transaction ID: TXN-44556677 and auth 123456. No order number included." }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Two orders\nText: I have order numbers 13570001 and 13570002. Please cancel the first one." }, { "from": "gpt", "value": "13570001" } ]
[ { "from": "human", "value": "Subject: Package stuck\nText: Package No. 000-000-000-000-000 is stuck in transit, can you check?" }, { "from": "gpt", "value": "000-000-000-000-000" } ]
[ { "from": "human", "value": "Subject: Order typo?\nText: My order number is 00012345· (there's a middle dot at the end). Can you still locate it?" }, { "from": "gpt", "value": "no" } ]
[ { "from": "human", "value": "Subject: Status request\nText: Can you check order ID 20260306-000789? Thanks." }, { "from": "gpt", "value": "20260306-000789" } ]