experience_type
stringclasses
2 values
emotion_type
stringclasses
11 values
problem_type
stringclasses
13 values
situation
stringlengths
5
1k
survey_score
dict
dialog
listlengths
8
87
seeker_question1
stringlengths
0
252
seeker_question2
stringlengths
0
423
supporter_question1
stringlengths
0
307
supporter_question2
stringlengths
0
426
Previous Experience
disgust
ongoing depression
I did a very disgusting thing, I dated online without know, who is she, she tricked me with her naked pictures and I fell into her hand by sent 4000 dollar to her
{ "seeker": { "empathy": "5", "final_emotion_intensity": "4", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "hello" }, { "speaker": "sys", "strategy": "Question", "text": "Hello. How are you?" }, { "speaker": "usr", "strategy": null, "text": "I need to confide on someone, I just need to say it out so I can be relieve we met on insta...
nothing
Current Experience
sadness
job crisis
I have not been able to find a job
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Others", "text": "Hi, how are you? What would you like to talk about today?" }, { "speaker": "usr", "strategy": null, "text": "Hi! I have been feeling really sad the last couple of months!" }, { "speaker": "sys", "strategy": "Question", "t...
I liked a lot, I did not find anything bad about it!
I think is very good! I don't think there is anything to improve!
Partner took a long time to reply.
Current Experience
sadness
ongoing depression
Not leaving the house is making me more and more depressed.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "hi there my name is Lisa...how are you feeling today?" }, { "speaker": "usr", "strategy": null, "text": "Honestly, it's getting to me, COVID-19, not being able to leave my house safely, having a medical issue that puts me at higher ris...
being limitied on the "types" of messages I could send, e.g. reassuring too much or whatnot
can't think of anything
Current Experience
anxiety
ongoing depression
Currently in college and 21, at this cross roads in my life and I just feel lost and unmotivated. I barely know who I am and the things I used to enjoy are a lot harder to get myself to do. I barely have any friends, and yea things just seem a lot less fun.
{ "seeker": { "empathy": "3", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "3" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hello there, how is your day going? Would you like to talk about anything?" }, { "speaker": "usr", "strategy": null, "text": "My day has been alright, finally got myself to go to the gym today after 4 weeks of not being motivated/ havi...
It is weird talking to someone when you dont know anything about them
Maybe make it feel slightly more personal? he was good though
Current Experience
fear
job crisis
I can't stop eating at work
{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "4" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hello there, how are things with you today?" }, { "speaker": "usr", "strategy": null, "text": "well I fear losing my job" }, { "speaker": "sys", "strategy": "Question", "text": "I am very sorry to hear that, can you tel...
no
no
Current Experience
anxiety
academic pressure
School has been putting a lot of pressure on me recently. Especially with finals going on.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "2", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hello" }, { "speaker": "sys", "strategy": "Others", "text": "Hello" }, { "speaker": "usr", "strategy": null, "text": "How are you doing today?" }, { "speaker": "sys", "strategy": "Others", "text": "I am doing ...
The openness of the seeker.
It was hard to navigate the type of response section.
Previous Experience
sadness
problems with friends
My friend thinks I put her second ever since I had children and she no longer wants to continue our 13 year friendship
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "2", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "I do not what what to do Do you think I should just stop being friends wither?" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Being friends with who?" }, { "speaker": "usr", "strategy": null, "tex...
I really enjoyed it
I did not like how I could not click on question. I also did not like that the word were broken up in the text reader, it made reading the text difficult.
I cannot click on question, but because I had to choose what technique I was using I just kept clicking on other because I did not know what else to do.
Current Experience
anger
ongoing depression
I have been diagnosed with Major Clinical Depression over 20 years ago. I am struggling with anger with my husband lately
{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Others", "text": "Hello" }, { "speaker": "usr", "strategy": null, "text": "Good evening!" }, { "speaker": "sys", "strategy": "Question", "text": "What's your problem?" }, { "speaker": "usr", "strategy": null, "text": "I am ...
no
no
Current Experience
anxiety
ongoing depression
stree leads to depression
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "HI, how are you today?" }, { "speaker": "usr", "strategy": null, "text": "hi i have a lot going on. i am depressed because i am soo stressed" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Th...
Current Experience
anxiety
academic pressure
I failed a test. I fear that I might not be good enough to succeed in college.
{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "hello. How are you tonight" }, { "speaker": "usr", "strategy": null, "text": "Hi, I feel somewhat concerned, I failed a test. I might fail the class. I honestly sometimes feel like college is too hard for me." }, { "speaker": "...
I don't like that you have to spend 15 minutes in the chat window.
Make it so that you can end the task after 10 messages have been exchanged from each party.
Current Experience
anxiety
job crisis
Have been mostly unemployed since release from prison. This has effected my self impression.
{ "seeker": { "empathy": "4", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hi. Currently unemployed and this effects my impression of self as a person, husband and father. Doing mturk work and created a Youtube channel to share information gleaned during prison time." }, { "speaker": "sys", "strategy": "Reflection of f...
Not clear when finished.
Conversation count perhaps?
no
no
Current Experience
anxiety
job crisis
I don't know what to do. I need to get a job and I have a lot of student debt.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hi" }, { "speaker": "sys", "strategy": "Question", "text": "Hello, how are you doing?" }, { "speaker": "usr", "strategy": null, "text": "Feeling anxious these days" }, { "speaker": "sys", "strategy": "Affirmation ...
already shared
already shared
It went very smoothly
I enjoyed my time on it
Current Experience
anxiety
job crisis
I applied with a lot of companies and never hear back. I need money for the holidays.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hello! How are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "i am kind of depressed how are you?" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I'm sorry to hear that. ...
waiting was a bit incovenient but talking to someone was helpful!
maybe if more people were participating there would be less wait and you'd get more results
It was a nice, enjoyable task
I can't see the bottom of the middle section. I'm not able to scroll down.
Current Experience
sadness
ongoing depression
eviction
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hi! how are you today?" }, { "speaker": "usr", "strategy": null, "text": "Hi ok I guess Very worried" }, { "speaker": "sys", "strategy": "Question", "text": "What are you worried about?" }, { "speaker": "usr", ...
15 mins is a bit much
Too long, you can accomplish what you want without enforcing a specific time, that is when people start to become imaginative
It was nice to be able to help
no
Current Experience
sadness
academic pressure
I keep failing my tests
{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "5", "relevance": null }, "supporter": { "relevance": null } }
[ { "speaker": "sys", "strategy": "Others", "text": "Hello" }, { "speaker": "usr", "strategy": null, "text": "Hello. How are you?" }, { "speaker": "sys", "strategy": "Question", "text": "I am well, how are you/" }, { "speaker": "usr", "strategy": null, "text...
not really
no
Seeker ended conversation with improper reason
Great website, great task
Current Experience
depression
breakup with partner
A breakup that happened many years ago but I still think about it
{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": null } }
[ { "speaker": "usr", "strategy": null, "text": "Hello how are you \\" }, { "speaker": "sys", "strategy": "Question", "text": "I am well than you, and yourself?" }, { "speaker": "usr", "strategy": null, "text": "I am good, I was wondering if you could help me with advice fr...
Good partner, great helpful comments
No
finished naturally
no
Previous Experience
depression
breakup with partner
I broke up with someone I believe is my soulmate
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hi! How's it going today?" }, { "speaker": "usr", "strategy": null, "text": "Hello! I'm pretty good today, what about you?" }, { "speaker": "sys", "strategy": "Question", "text": "I'm doing really well, thanks. What bri...
I sometimes got a little confused between options.
Good task!
Current Experience
sadness
problems with friends
a friend is going in for quadruple bypass surgery
{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "4", "relevance": null }, "supporter": { "relevance": null } }
[ { "speaker": "usr", "strategy": null, "text": "hi" }, { "speaker": "sys", "strategy": "Question", "text": "Hello! How are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "im good. getting tired. had a long day hola?" }, { "speaker": "sys", "...
it was fun
no
No, it was a wonderful exercise to connect.
More examples of each strategy could be helpful.
Current Experience
depression
breakup with partner
My wife of 6 years decided one day last week she wanted to end things. This comes after finding out we cannot have anymore children. So its a combination of the 2.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": null } }
[ { "speaker": "usr", "strategy": null, "text": "Hello Are you here to help?" }, { "speaker": "sys", "strategy": "Question", "text": "Hello! How are you today?" }, { "speaker": "usr", "strategy": null, "text": "not to good my wife wants to split and it was after finding out...
It took to long for a response.
no it went well.
Previous Experience
fear
problems with friends
Misunderstanding with friend
{ "seeker": { "empathy": "4", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hi" }, { "speaker": "sys", "strategy": "Others", "text": "Hello How may i help you today?" }, { "speaker": "usr", "strategy": null, "text": "I had misunderstanding with my friend and I have fear that I am gonna loose her" }...
I like that i helped the seeker out in his situation
make it where you can report people that are not following the task correctly that is just playing around
Previous Experience
sadness
ongoing depression
I just can't seem to get motivated to do anything, I feel like I have nothing to live for.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "4" } }
[ { "speaker": "usr", "strategy": null, "text": "How do you become happy? How do you find something worth living for?" }, { "speaker": "sys", "strategy": "Question", "text": "Hi, I think there are a lot of ways to become happy and to find something worthy living for. Let's start with thing...
None
More options
I didn't really like having to select the strategy used. It was invasive and took away from me trying to have a natural conversation
none
Current Experience
fear
job crisis
I just found out that my job has to make cuts and layoffs, and I am worried about my job and my colleague's jobs.
{ "seeker": { "empathy": "4", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "3" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hello." }, { "speaker": "sys", "strategy": "Question", "text": "hello. how was your day?" }, { "speaker": "usr", "strategy": null, "text": "Not very good. I just learned today that my job will be making layoffs." }, { ...
They're speaking style was unclear and vague.
Nothing, I like the format.
no the task is good and i like it
everything in this website is good
Current Experience
depression
ongoing depression
I am living with a controlling mentally abusive husband
{ "seeker": { "empathy": "5", "final_emotion_intensity": "4", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "4" } }
[ { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "HELLO HOW ARE YOU TODAY?" }, { "speaker": "usr", "strategy": null, "text": "Hi! I am feeling down and upset" }, { "speaker": "sys", "strategy": "Reflection of feelings", "text": "CAN YOU FIND ONE POSI...
It is lower than your other hits I previously did for same time period but I did not this going into it.
no everything is clear
no
no
Current Experience
depression
School Bullying
people would make fun of me based on the color of my skin or anything that has to do with my color.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "5", "relevance": "4" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Good afternoon." }, { "speaker": "sys", "strategy": "Question", "text": "How are you feeling today?" }, { "speaker": "usr", "strategy": null, "text": "I am feeling okay how are you?" }, { "speaker": "sys", "strate...
n/a
n/a
It was fine.
no
Current Experience
sadness
ongoing depression
Im just feeling a little down in the dumps today
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hello" }, { "speaker": "sys", "strategy": "Others", "text": "Hi from Michigan! How are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "Im going pretty good, just trying to get through laundry" }, { ...
It was fun :)
Fifteen minutes is kinda long
Need to see when someone is typing.
Cutting off words to the next line is annoying. Pay is a bit low, but these are pretty interesting and fun hits! I do wish we'd see the blurbs that the seeker puts so we have a general idea of what is going on and what they want to talk about.
Current Experience
anxiety
job crisis
I had to quit my job back in February due to living with someone going through chemo. My town doesn't have many job options other than retail, so I have been trying to earn money for debts online.
{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "4" } }
[ { "speaker": "sys", "strategy": "Question", "text": "How can I help you today? It is Christmas, so I expect there to be help for the lonely." }, { "speaker": "usr", "strategy": null, "text": "Yeah, I'm pretty stressed today with the news from Nashville" }, { "speaker": "sys", ...
I was unsure when to end the chat
it seemed pretty good
I think it went well and was "spot-on."
Not really
Current Experience
anxiety
academic pressure
I have finals coming up and I'm stressed.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "4" } }
[ { "speaker": "usr", "strategy": null, "text": "hello" }, { "speaker": "sys", "strategy": "Others", "text": "hey! how are you doing?" }, { "speaker": "usr", "strategy": null, "text": "I'm stressed about my college finals." }, { "speaker": "sys", "strategy": "Qu...
Current Experience
depression
ongoing depression
My husband keeps wasting money and we are having a hard time making ends meet. We'd be fine if he didn't overspend, but he's addicted to it.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hi" }, { "speaker": "sys", "strategy": "Question", "text": "Hello there, how is your day going?" }, { "speaker": "usr", "strategy": null, "text": "It's going okay. I'm just having a hard time." }, { "speaker": "sys", ...
No, it was very helpful
Less open tasks at a time so that we get matched more quickly
Current Experience
depression
ongoing depression
I am very depressed. I always have been. I don't know how to fix it. I've tried therapy and medicine but they don't seem to work.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hi! What seems to be the issue?" }, { "speaker": "usr", "strategy": null, "text": "I'm depressed..." }, { "speaker": "sys", "strategy": "Question", "text": "When did this start?" }, { "speaker": "usr", "stra...
No.
It was great.
The language of the tutorial was a bit inconsistent, and there were some grammatical errors, but it was ok!
Look for consistency in your definitions. The tutorial was a bit tough, but it was OK if you paid close attention.
Current Experience
anxiety
ongoing depression
My mom is stuck in Mexico and I hate she keeps asking me for money.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "4" } }
[ { "speaker": "usr", "strategy": null, "text": "Hello. I am so upset. It's ridiculous how things keep happening to people around me. I suppose my supporter is not here." }, { "speaker": "sys", "strategy": "Question", "text": "hello how may I assist you today?" }, { "speaker": "usr...
I think the person did a good job
no. good site
I like practicing helping people with problems.
When the other person joins have the page ding.
Current Experience
depression
breakup with partner
I am very depressed and despondent because my boyfriend broke up with me and it was right before the wedding. I am close to his family but they won't speak to me know. I am lost without him.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "I am very sad and depressed because of a recent breakup. How can I ever forget it and move on." }, { "speaker": "sys", "strategy": "Question", "text": "Oh no. I'm sorry to hear that. What happened?" }, { "speaker": "usr", "strate...
n/a
no this was great
Current Experience
anxiety
job crisis
My company is making people redundant and I am stressed.
{ "seeker": { "empathy": "3", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "3" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hello, how is your head or heart today?" }, { "speaker": "usr", "strategy": null, "text": "Hello, I would like to talk to someone about my situation at work." }, { "speaker": "sys", "strategy": "Question", "text": "I he...
I liked the task.
I felt a good flow using the tools.
Current Experience
depression
job crisis
lose job
{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "2" } }
[ { "speaker": "sys", "strategy": "Others", "text": "How are you today?" }, { "speaker": "usr", "strategy": null, "text": "not really well how about you" }, { "speaker": "sys", "strategy": "Question", "text": "What's wrong? How can I help you? I'm doing pretty well." }, ...
nice one
good one
Lackadaisacal partners are the worst.
Current Experience
sadness
job crisis
I am having a very hard time finding a job due to covid.
{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "4", "relevance": null }, "supporter": { "relevance": null } }
[ { "speaker": "usr", "strategy": null, "text": "Hi" }, { "speaker": "sys", "strategy": "Others", "text": "Hi there, how are you today?" }, { "speaker": "usr", "strategy": null, "text": "So I'm sad because it is hard for me to find a job with covid and everything and no one...
I liked talking to another person.
again, the strategy message selection takes away from my ability to chat naturally. Also, we came to a natural end and were just chatting for no reason really. I ended the chat because of that reason.
nothing.
Current Experience
depression
Procrastination
I have been trying to get motivated to write a book to help others.
{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "5", "relevance": null }, "supporter": { "relevance": null } }
[ { "speaker": "usr", "strategy": null, "text": "Hi Thank you for your time." }, { "speaker": "sys", "strategy": "Question", "text": "Of course, I would love to hear what is going on." }, { "speaker": "usr", "strategy": null, "text": "Thank you. My name is DJ and I do appre...
All was very good and valuable
Maybe some emoji's. Resources would be great.
I liked how they were prompt in answering and listened to what I had to say.
I don't like how I can't scroll down on the instructions that far.
Previous Experience
fear
breakup with partner
When I broke up with my boyfriend of 5.5 years, I felt extreme fear. Fear of the unknown and fear of what was to come. We shared so much of each other's lives, I didn't know how to go on without him.
{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Others", "text": "Hi, How are you today?" }, { "speaker": "usr", "strategy": null, "text": "I'm not good today. Not good at all." }, { "speaker": "sys", "strategy": "Question", "text": "I'm here to listen, Tell me about it" }, { "s...
No it was great!
I really liked the interface. Easy to use.
Nothing, everything was smooth
Previous Experience
depression
problems with friends
Constantly arguing with my best friend, we never see eye to eye on important things on my life.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "5", "relevance": "3" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hi! How are you tonight?" }, { "speaker": "usr", "strategy": null, "text": "I'm doing okay" }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "That's good to hear." }, { "speaker": "usr",...
No
No
it was great
no
Current Experience
sadness
ongoing depression
I have been feeling like my friends don't like me and it's making me feel bad.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Others", "text": "Hello there! How are you today?" }, { "speaker": "usr", "strategy": null, "text": "Im okay How do you want to do this?" }, { "speaker": "sys", "strategy": "Question", "text": "Sure! Can you please tell me how can i help y...
No it felt very nice, I was surprised
Reduce the amount of time before you can leave if the partner doesn't reply
Previous Experience
sadness
breakup with partner
I don't love my partner any more and I don't know what to do for the best as she really loves me but it's not working.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "Hello! How are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "I've been better to be honest. I think I need to break up with my girlfriend but she moved in last year and I don;' know how to appro...
The partner for this task was literally amazing. This was a real situation from my past and I wish I had them to talk to then!!
Nothing
The words get cut off at the end of the message bubbles and just split to the next line instead of moving the entire word to the next tline
Previous Experience
sadness
breakup with partner
How can I cope with losing my boyfriend to another woman?
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Others", "text": "Hello. How are you?" }, { "speaker": "usr", "strategy": null, "text": "Hi, I'm coping with losing my boyfriend to another woman and can't deal." }, { "speaker": "sys", "strategy": "Affirmation and Reassurance", "text": "I...
no
no
Current Experience
depression
ongoing depression
Working as a teacher, I find it very hard to get students who don't care to engage with work. 90% of students are fine, but the other 10% are impossible as I have no support from management.
{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "4", "relevance": null }, "supporter": { "relevance": null } }
[ { "speaker": "usr", "strategy": null, "text": "Hi! Hello, are you there?" }, { "speaker": "sys", "strategy": "Others", "text": "Hello how are you" }, { "speaker": "usr", "strategy": null, "text": "I'm doing okay. How are you?" }, { "speaker": "sys", "strategy"...
It took a long time for the supporter to say anything helpful, and it seemed like they were just repeating things back to me at first, which started to get annoying. They also took a very long time to respond.
I'm not sure if it's something you can improve, but they should respond much faster. Also, I just got a notification that I quite the conversation. I definitely didn't. I've been on this for over 40 minutes and I typed at least 13 messages. I got the response I was looking for, then I said thank you and goodbye. I didn't quit the conversation, so I should get the full bonus even if my partner says that I ended it early.
No
No
Current Experience
sadness
problems with friends
My boyfriend is having a serious cancer surgery this week. I am very scared.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Others", "text": "Hi! How are you today/" }, { "speaker": "usr", "strategy": null, "text": "I'm OK, but really nervous/scared. My boyfriend is having surgery this week for a serious cancer. Over the last week or two, he can barely eat. And sleeps all the ...
No, it really went well.
No
No
Current Experience
depression
breakup with partner
My wife cheated on me and wanted a divorce. I have been super depressed. My house is a mess. I have a small business that I have let go. I need to get up and get things done but have no motivation. I need help getting motivated again.
{ "seeker": { "empathy": "4", "final_emotion_intensity": "4", "initial_emotion_intensity": "5", "relevance": "4" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "I should add (although it doesn't matter). I'm female married to a female." }, { "speaker": "sys", "strategy": "Others", "text": "Hi there! I'm glad you're here" }, { "speaker": "usr", "strategy": null, "text": "hi" }, { ...
I didn't like having to talk about it but it's reality
I think it's great
enjoyed it completely
not at this time
Previous Experience
depression
breakup with partner
My ex who i loved so much and almost gave her everything cheated on me with another guy from my school , my relationship was almost 2 years until she dumped me.... and i had to go through an immense overthinking after the breakup for almost 6-7 months
{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "3", "relevance": null }, "supporter": { "relevance": null } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hello, how are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "yea im good are u a pyschiratrist or something" }, { "speaker": "sys", "strategy": "Question", "text": "No, I'm just a mturk worker but ...
the support provider takes a long time to respond
better people
Current Experience
anxiety
Sleep Problems
police shootings of unarmed black people
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hi I am seeking support to assist me with better sleep patterns." }, { "speaker": "sys", "strategy": "Question", "text": "Hi there, let me get a deeper understanding of your existing sleep pattern. Do you suffer from insomnia or another type...
slow response times
if the person does not respond in a timely manner add a pop-up box
Current Experience
fear
job crisis
Fear about losing a job
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "4" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hello how are you?" }, { "speaker": "usr", "strategy": null, "text": "Hi I am not fine at all" }, { "speaker": "sys", "strategy": "Question", "text": "Whats going on?" }, { "speaker": "usr", "strategy": null...
No at all
None
It was a legit task
time limits.
Current Experience
anxiety
ongoing depression
I'm feeling down and anxious about getting older because I've lost my parents and I'm worried about loosing my aunts.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hi" }, { "speaker": "sys", "strategy": "Question", "text": "Hello! How are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "I'm doing better now that I have someone to chat with! I've been feeling down and ...
No, it was wonderful! I really feel better. The peer supporter gave me great advice.
No, I like it how it is
I liked being able to help someone.
It was very fun and fulfilling. I don't believe the task needs any improving, everything seemed adequate.
Current Experience
sadness
breakup with partner
I just broke up with my boyfriend and I hinestly don't know what to do
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hi how are you today" }, { "speaker": "usr", "strategy": null, "text": "Hi, I;m not too good. Just trying to get over a really bad breakup, still haven't wrapped my head around it to be honest" }, { "speaker": "sys", "strat...
I like that the supporter gave me ideas and helped me to cheer up instead of dwell on the situation
Only the wait time at the beginning
she was very nice
Current Experience
anxiety
job crisis
I just got my job and I heard they have to let people go because business is slow.
{ "seeker": { "empathy": "3", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "hello. I'm very nervous about my job" }, { "speaker": "sys", "strategy": "Question", "text": "hello. im so sorry to hear you're nervous about your job. what are you nervous about specifically?" }, { "speaker": "usr", "strategy": ...
I just hated how long the other person took to respond. They barely said anything useful.
No, its fine.
I enjoyed helping someone with a problem. I found it a bit unrealistic that the systems detect "using the same methods too many times" a problem, but other than that, I enjoyed this task.
Not really, the layout and instruction is great. Maybe the auto-detect systems can be approved a bit, though.
Current Experience
fear
job crisis
Fear of layoff from job
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": null } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hi! Hope you are doing well. How may I help you today?" }, { "speaker": "usr", "strategy": null, "text": "Good afternoon I am not good at all" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "I...
No
None
Current Experience
anxiety
academic pressure
My school is very stressful and puts high requirements on me.
{ "seeker": { "empathy": "3", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "3" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hello, How are you today?" }, { "speaker": "usr", "strategy": null, "text": "I'm doing okay." }, { "speaker": "sys", "strategy": "Question", "text": "Do you like to ask something?" }, { "speaker": "usr", "st...
No
No
I liked the task.
It is fine.
Previous Experience
disgust
Procrastination
I always make my goals ealry and every so often before an breakthrough I make the best cut I can get. I want to make myself less suscepatable to self sabotage and intrusions.
{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "2", "relevance": null }, "supporter": { "relevance": null } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hello my name is Lisa, is there something you'd like to talk about today?" }, { "speaker": "usr", "strategy": null, "text": "Has anyone had more luck since the stimulus check era? I am making slow gains on my art gear project." }, ...
my partner's problem was not interesting, and she was slow to respond
Previous Experience
depression
job crisis
i was furloughed
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Others", "text": "Hello! How are you?" }, { "speaker": "usr", "strategy": null, "text": "not too good how are you too" }, { "speaker": "sys", "strategy": "Question", "text": "I'm doing okay. What's going on? What has you so down?" }, {...
nothing
nothing
Previous Experience
sadness
breakup with partner
After a 2 years of relationship i broke up with my girlfriend. So she packed up her stuff and move away
{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "3", "relevance": null }, "supporter": { "relevance": null } }
[ { "speaker": "usr", "strategy": null, "text": "Hello" }, { "speaker": "sys", "strategy": "Question", "text": "Hello how are you feeling today?" }, { "speaker": "usr", "strategy": null, "text": "Well. Not so good i just broke up with my girlfriend and she is packing her st...
My partner was really good
The time to response
No
No
Current Experience
depression
ongoing depression
staying at home with kids and stopping outside work
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hi there, can you help me?" }, { "speaker": "sys", "strategy": "Question", "text": "I'll do my best. What do you need help with?" }, { "speaker": "usr", "strategy": null, "text": "I feel depressed because I had to quit my job...
no
no
no
no
Current Experience
fear
ongoing depression
I am fearful about changing a job during COVID but I am not happy at current job
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hello. How are you tonight?" }, { "speaker": "usr", "strategy": null, "text": "Hi, I am doing ok." }, { "speaker": "sys", "strategy": "Question", "text": "That's good to hear. Can I encourage you in some way?" }, { ...
Everything was great.
I just want to thank you for this opportunity to help young people. It's been a blessing.
Previous Experience
anger
job crisis
My manager does not respect COVID guidelines or protect my safety.
{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hello there, how are you feeling at the moment?" }, { "speaker": "usr", "strategy": null, "text": "I am feeling okay, but I have been better" }, { "speaker": "sys", "strategy": "Question", "text": "Is there anything spe...
Partner was supportive but gave too much advice
No, everything is great and clear
Previous Experience
anxiety
breakup with partner
Everyone breaks up with me. They all think I'm weird, and I always screw myself.
{ "seeker": { "empathy": "2", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "4" }, "supporter": { "relevance": "4" } }
[ { "speaker": "usr", "strategy": null, "text": "Hi, I'm Anna" }, { "speaker": "sys", "strategy": "Question", "text": "Hi there, how is life treating you right now? I am Jo, it is nice to meet you! Is there anything you'd like to talk about today?" }, { "speaker": "usr", "strat...
15 minutes isn't really long enough to get into any insightful, complex conversation.
Incentivize for longer talks.
Previous Experience
sadness
ongoing depression
I'm feeling so depressed lately. The holidays are coming and I just want to stay in bed under the covers.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "hello how are you?" }, { "speaker": "usr", "strategy": null, "text": "I don't know how to get over this I'm just alright." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "You are having some t...
No
How do I keep track of how many times I have responded?
no
overall a good experience
Current Experience
depression
ongoing depression
I DON'T KNOW WHAT I WANT TO DO. I WANT TO ACHEIVE SOMETHING IN MY LIFE. BUT I DON'T KNOW WHAT IT IS AND ALSO I THINK ABOUT IT AGAIN AND AGAIN. BUT I DON'T KNOW WHAT I WANT TO DO. SO THIS MAKES ME DEPRESSED PERSON AND EVEN I CAN'T TALK WITH MY FRIENDS WELL
{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "5", "relevance": null }, "supporter": { "relevance": null } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hello, i am here to listen. How may i help you?" }, { "speaker": "usr", "strategy": null, "text": "Hi" }, { "speaker": "sys", "strategy": "Question", "text": "How are you today?" }, { "speaker": "usr", "stra...
Current Experience
depression
problems with friends
My friends and family do not really pay attention to me unless they need me to solve a problem. I am lonely because unless they need something they aren’t there for me. They only seek me out when they are needy
{ "seeker": { "empathy": "4", "final_emotion_intensity": "1", "initial_emotion_intensity": "3", "relevance": "4" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hello" }, { "speaker": "sys", "strategy": "Question", "text": "Hello, how are you doing?" }, { "speaker": "usr", "strategy": null, "text": "I’m ok. A little down because I am a bit lonely. I have others around me all the time...
The input seemed to appear slowly
Speed
no
no
Current Experience
anxiety
academic pressure
I have a lot of homework and work, and thinking of the future is very stressful, I am not sure how to plan all my work and handle everything.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Others", "text": "Hello!" }, { "speaker": "usr", "strategy": null, "text": "Hello" }, { "speaker": "sys", "strategy": "Question", "text": "How are you today?" }, { "speaker": "usr", "strategy": null, "text": "I am okay I gu...
I liked how the supporter sympathized and was very helpful with their tips and information
Maybe faster response time between people (if it was slow because of connection)
no issues
no suggestions at this time
Current Experience
fear
ongoing depression
I am finding the second lockdown intensely difficult to deal with, even worse than the first.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hello there, would you be able to give me some advice? The first lockdown was bad enough but the second has really thrown me into despair. I simply cannot cope without being able to see friends and family for much longer." }, { "speaker": "sys", ...
There is a bit of a timelag between responses
It seems a little glitchy on firefox
No
No
Current Experience
sadness
ongoing depression
Depression is not really something that needs a reason to be in a negative mood but I have been getting migraines lately.
{ "seeker": { "empathy": "3", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "4" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hello" }, { "speaker": "sys", "strategy": "Question", "text": "Hello, how are we doing today?" }, { "speaker": "usr", "strategy": null, "text": "I am alright, how are you doing?" }, { "speaker": "sys", "strategy":...
NA
NA
Current Experience
depression
ongoing depression
I tested positive for Covid.
{ "seeker": { "empathy": "4", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hello, I am feeling very sad because I tested positive for Covid this week. I am in quarantine away from my family." }, { "speaker": "sys", "strategy": "Question", "text": "sorry to hear about that. So your test results were positive. Did I ...
It took a long time.
Explain better when the task may end. I was unclear if it was 10 messages each, or total.
Previous Experience
anxiety
Sleep Problems
Growing up with a drunk father and having him beat me until I was 16.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "4", "initial_emotion_intensity": "5", "relevance": "3" }, "supporter": { "relevance": "3" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hi there how are you doing?" }, { "speaker": "usr", "strategy": null, "text": "I feel sleepy but can not sleep" }, { "speaker": "sys", "strategy": "Question", "text": "That is not good. Is this a new thing or has it alw...
I did like my task.
No
Previous Experience
anxiety
problems with friends
Friday while out finishing up my last minute shopping for the Thanksgiving holiday I got a call from my best friend’s sister stating she was taken to the hospital. I left the store and rushed to the hospital. When I got there my friend’s family members and my fiance were already there. My best friend sister greeted me and she told me my best friend has AIDS and has not been taking her medicine. I'm her best friend and I can't believe she didn't tell me. She was fine Thursday when I last saw her. The sister also told me the doctors said she could die at any moment because she has advance Kidney failure. She also told me I need to get tested because her sister told her she and my fiance has been having an affair. I didn't believe her or the whole situation so I confronted my fiance. I knew he would tell this was all a lie but why was he there and before me? He didn't deny or confirm anything he kept saying he was Sorry. I'm at a motel and haven't been home or back to the hospital. I d
{ "seeker": { "empathy": "3", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "3" }, "supporter": { "relevance": "4" } }
[ { "speaker": "sys", "strategy": "Others", "text": "Hello! How are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "I don't know." }, { "speaker": "sys", "strategy": "Question", "text": "Do you mind me asking what it is that caused you to reach out to so...
No,
Participants should be allowed to change roles and if you did the training previously do you have to take it every time to sign for that role?
This person thought that they were talking to someone through a hotline. I'm not sure if they understood that it was a one-time task through Amazon's MTurk website.
I think it went great, I just don't think that the person seeking help understood that this was a one-time task. I don't think that it was your fault.
Current Experience
sadness
breakup with partner
Well I guess it's not really a break up, my boyfriend got killed in a car accident coming up on 3 years ago in January.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "hello there, how are you?" }, { "speaker": "usr", "strategy": null, "text": "I am ok. Kinda having a rough day today." }, { "speaker": "sys", "strategy": "Question", "text": "I am sorry to hear that. Do you want to talk...
I liked the task
It is very well put together
Current Experience
sadness
breakup with partner
we recently broke up and now i am very sad.
{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "4", "relevance": null }, "supporter": { "relevance": null } }
[ { "speaker": "usr", "strategy": null, "text": "hello is anyone there" }, { "speaker": "sys", "strategy": "Question", "text": "hello there, how are you doing?" }, { "speaker": "usr", "strategy": null, "text": "sad. i broke up with my girlfriend i do not know what to do" ...
no
no
NA
NA
Current Experience
sadness
job crisis
Not able to find suitable job
{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": null } }
[ { "speaker": "sys", "strategy": "Others", "text": "Hi, how are you?" }, { "speaker": "usr", "strategy": null, "text": "I am not that good I have tried everything but not able to find suitable job" }, { "speaker": "sys", "strategy": "Question", "text": "I'm sorry to hear t...
Nice to talk to someone about issues.
It was fine.
The system does not recognize when the conversation has ended naturally.
Previous Experience
anger
conflict with parents
I am fighting with my parents because I am 17 and have just began my first relationship and my parents have grounded me after finding out that I am dating before the age of 18
{ "seeker": { "empathy": "3", "final_emotion_intensity": "1", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "hi is there someone there Can you help me hello did you leave the chat Please talk to me I need help!" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "no i am here" }, { "speaker": "usr", "strategy": nu...
no
no
I wasnt notified when i was navigating other tasks when the seeker contacted me
please let there be a way to notify when the seeker is on when doing other taks
Previous Experience
sadness
problems with friends
My father will not talk to me anymore because he is obsessed with Trump. So I call him out, and he now does not speak to or acknowledge me. We have been close until this happened, it struck me as bizarre.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Others", "text": "Hey! How can I help? How are you?" }, { "speaker": "usr", "strategy": null, "text": "I am sad because I lost a family member to politics." }, { "speaker": "sys", "strategy": "Question", "text": "How have you lost them?" ...
I like the personal aspect, it connects 2 mturkers, it is dynamic and different. I would like to try the other position as well.
It seemed a little slow to me
Current Experience
fear
job crisis
I am so scared of going out and finding a job due to Covid 19 but I need to work right now . my bills are piling up
{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "3", "relevance": null }, "supporter": { "relevance": null } }
[ { "speaker": "sys", "strategy": "Question", "text": "hello how re you today?" }, { "speaker": "usr", "strategy": null, "text": "Doing Ok And yourself" }, { "speaker": "sys", "strategy": "Question", "text": "good! How can i help you?" }, { "speaker": "usr", "st...
I loved the way it went so smoothly
no not really
no
maybe be able to select multiple tactics
Current Experience
depression
job crisis
i lost my job and have no more savings.
{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "5", "relevance": null }, "supporter": { "relevance": null } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hello! How are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "Hi, how are you? Are you working?" }, { "speaker": "sys", "strategy": "Question", "text": "I am working today." }, { "speaker": ...
no
Previous Experience
sadness
breakup with partner
He broke up with me few years ago because we fought a lot
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hello I'm Sean how are you today?" }, { "speaker": "usr", "strategy": null, "text": "Hi, I'm not good. And you?" }, { "speaker": "sys", "strategy": "Question", "text": "I'm having a fine day, tell me why your not doing ...
No, there isn'st anything
No, it's perfect
nl
nl
Current Experience
depression
ongoing depression
I am depressed staying home due to COVID
{ "seeker": { "empathy": "4", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hi! How are you doing?" }, { "speaker": "usr", "strategy": null, "text": "I am dong good. You?" }, { "speaker": "sys", "strategy": "Question", "text": "I am okay thanks but it is a worrying year. Have you been worrying ...
No
No
Current Experience
sadness
problems with friends
Moved to a new location and haven't met any new friends and now with Covid it is impossible.
{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hi" }, { "speaker": "sys", "strategy": "Question", "text": "hi what brought you here today?" }, { "speaker": "usr", "strategy": null, "text": "I am feeling sad and lonely" }, { "speaker": "sys", "strategy": "Resta...
I didn't like having to use a personal experience and would have preferred to have given a scenario to use.
no
the conversation seemed to flow naturally so didnt have trouble
nope
Current Experience
sadness
problems with friends
I love my friends. But sometimes I feel as if I can't really be myself around them without being judged for doing something. I've known them for quite a long time now. I don't know if i am just being sensitive or what, but I feel like I'm the one that gets bullied in the friend group.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hello!" }, { "speaker": "sys", "strategy": "Question", "text": "Hello, how are you today?" }, { "speaker": "usr", "strategy": null, "text": "Doing okay. How about yourself?" }, { "speaker": "sys", "strategy": "Que...
I liked how they were understanding of my situation.
N/A
The reason I quit is because we finished the task. We exchanged more than 10 messages and spoke over 15 minutes
Current Experience
anger
job crisis
I work hard at my job. We just acquired another company and now my job is twice the workload. My boss gave two of my coworkers raises but has given me no compensation for all the extra work. I am down, angry, jealous and have a bad work attitude.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hello" }, { "speaker": "usr", "strategy": null, "text": "Hello, I hope you can help me." }, { "speaker": "sys", "strategy": "Others", "text": "Sure I can" }, { "speaker": "usr", "strategy": null, "text":...
The seeker was really nice and respectful
Current Experience
depression
ongoing depression
I became a single mother last year and am battling with postpartum depression. I thought I would enjoy being a mother more. But I am unhappy.
{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "4", "relevance": null }, "supporter": { "relevance": null } }
[ { "speaker": "usr", "strategy": null, "text": "Hello" }, { "speaker": "sys", "strategy": "Others", "text": "Hello!" }, { "speaker": "usr", "strategy": null, "text": "I am not feeling very good about myself lately" }, { "speaker": "sys", "strategy": "Question",...
no
the text in the chat bubbles sometimes breaks up words as the sentence is brought to the next line
No
No
Current Experience
anger
Issues with Children
I have been having issues with my children since the pandemic started. I feel overwhelmed with work, home, children, distance learning and no help and have been responding with anger.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Providing Suggestions", "text": "Hello, how are you?" }, { "speaker": "usr", "strategy": null, "text": "Hello Hanging in there, how are you? I need some help" }, { "speaker": "sys", "strategy": "Question", "text": "I'm doing okay. What's t...
Pleasant task.
Mp
I think that choosing a topic was a bit confusing and hindered the natural flow of the conversation
Maybe have an automatic topic detector that we can recategorize if we feel necessary
Previous Experience
sadness
problems with friends
My friend is using drugs
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hi there, how are you doing today?" }, { "speaker": "usr", "strategy": null, "text": "I am okay, I am very worried about my friend. I believe she is abusing prescription drugs." }, { "speaker": "sys", "strategy": "Restateme...
not that i can think of
nones
Current Experience
depression
Sleep Problems
I work in the night. I have to sleep in the day. This is for throughout the year. I strive for sound sleeping. I become depressed of insufficient sleeping.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hi! Hope you are doing great! How can I assist you?" }, { "speaker": "usr", "strategy": null, "text": "I need assistance in sleeping sound at day time." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", ...
Helped to find a solution to my problem
No
Previous Experience
anxiety
ongoing depression
Just the virus and loneliness. Isolation
{ "seeker": { "empathy": "4", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "2" }, "supporter": { "relevance": "4" } }
[ { "speaker": "usr", "strategy": null, "text": "The virus is making it hard on me and causing me loneliness even more this season" }, { "speaker": "sys", "strategy": "Question", "text": "I'm so sorry that you are feelingly lonely. If I may ask you a question, when did this start?" }, ...
The task was fine, but I felt attacked because of my personal reasons.
No.
No.
Current Experience
depression
job crisis
I'm in the depression because of todays market situation
{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "4" } }
[ { "speaker": "usr", "strategy": null, "text": "I'm in depression because i have fair of i will lost my job" }, { "speaker": "sys", "strategy": "Question", "text": "Why do you believe you will loose your job?" }, { "speaker": "usr", "strategy": null, "text": "because lots ...
no
Nothing I did not like. I wish I received more speaking with the Seeker
I thought this was pretty cool. Very simple and effective.
Current Experience
depression
ongoing depression
Covid isolation has brought me down; i am used to socializing and traveling. i live alone, so my options are limited
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hi ! How re you today?" }, { "speaker": "usr", "strategy": null, "text": "hello, i am struggling with the isolation and lonliness of Covid 19. it has me depressed hello?" }, { "speaker": "sys", "strategy": "Reflection of fe...
It was great
No
Previous Experience
anger
problems with friends
My friends took some money as loan but they are unable to return.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hello" }, { "speaker": "sys", "strategy": "Question", "text": "Good evening ! How are you on this cold fall night" }, { "speaker": "usr", "strategy": null, "text": "Not too good. I am owed a lot of money by my friends but the...
this person was awesome played part perfectly
is there a way if we really connect that you could connect us back together?
Current Experience
anxiety
problems with friends
i worry that they will never stop pressuring me to go back to work. even though i have a disability that keeps me from doing that. the thought of talking about it makes me feel major anxiety
{ "seeker": { "empathy": "4", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": null } }
[ { "speaker": "sys", "strategy": "Question", "text": "what's bothering you today?" }, { "speaker": "usr", "strategy": null, "text": "i feel like i cant stop crying" }, { "speaker": "sys", "strategy": "Question", "text": "why do you feel that way? can tell me more?" }, ...
no
no
Previous Experience
anger
breakup with partner
My now Ex boyfriend cheated on me with my friend and lied about it to my face. he constantly made me feel insane for even thinking about the possibility of what he did.
{ "seeker": { "empathy": "4", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "3" } }
[ { "speaker": "usr", "strategy": null, "text": "hello" }, { "speaker": "sys", "strategy": "Information", "text": "Hi" }, { "speaker": "usr", "strategy": null, "text": "how are you? Good day" }, { "speaker": "sys", "strategy": "Question", "text": "I am fine....
No. Once i got started I was anxious to really help.
How or where is the status buttonthat mentioned on the right side of the screen. 2. The pop ups surprised me as i was trying to type. Did you want us to pict a stragey first then respond to the caller?
Current Experience
nervousness
conflict with parents
I am getting ready to sue my mother for not believing my step dad raped me.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "4", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hi, what can I help you?" }, { "speaker": "usr", "strategy": null, "text": "I am getting ready to sue my mother and am very nervous about the ordeal." }, { "speaker": "sys", "strategy": "Question", "text": "You're worri...
no
it was good
Current Experience
depression
breakup with partner
My partner broke up with me and I'm really upset about this we've been together for 4 years and all of a sudden they decided that they didn't want to continue the relationship
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Others", "text": "hello, how are you tonight ?" }, { "speaker": "usr", "strategy": null, "text": "Not okay im really depressed and need to talk I've been dating my partner for a while now it's been like 4 years it tonight after dinner she tells me that sh...
I enjoyed the task because it allowed me to express myself
Maybe show pic of person I'm talking to and the response time was a little slow
this was very interesting
its nit equal the task to the reward
Current Experience
depression
breakup with partner
breakup with my lover
{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hello how are you feeling today?" }, { "speaker": "usr", "strategy": null, "text": "not so well what about you" }, { "speaker": "sys", "strategy": "Question", "text": "I'm fine. I'm so sorry that you're not feeling well...
nice
good
no
no
Previous Experience
anger
problems with friends
Me and my friend got into an argument and are not in speaking terms
{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "4", "relevance": "4" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hello good afternoon." }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Hello what can i help you with today?" }, { "speaker": "usr", "strategy": null, "text": "having problems with a friend" }, ...
the long time in between
faster times in between
i loved it
Current Experience
anger
problems with friends
My friends suck at being friends. They use me, ignore me, and i'm only a benefit for them.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "1", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hey" }, { "speaker": "sys", "strategy": "Question", "text": "How ae you feeling today? Is there anything you need to talk about?" }, { "speaker": "usr", "strategy": null, "text": "I feel drained, honestly. I'd love to talk ab...
They offered good input
Nope its great i love these hits
no it was interesting
no
Current Experience
fear
job crisis
I am afraid of receiving another pay cut and reduced hours. I feel that worried about my finances as I am tapping into my savings to feel afloat.
{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "3", "relevance": null }, "supporter": { "relevance": null } }
[ { "speaker": "usr", "strategy": null, "text": "Thank you for listening to me today." }, { "speaker": "sys", "strategy": "Question", "text": "No problem! How are you doing? How can I help you today?" }, { "speaker": "usr", "strategy": null, "text": "I am nervous about rece...
I felt like the conversation ended to quickly. I had over 10 exchanges with more than 15 minute, yet is still telling me I am quitting the conversation.
keeping track of the 10 responses and the 15 minutes
The person I was supposed to provide support for only said a few sentences and seemed fast to end the conversation.
The guidelines on the length of the conversation should be clearer (min conversation). Also, I am pretty sure my conversation partner ended the conversation while citing it was my fault?
Current Experience
sadness
problems with friends
My friends don't understand my choices to get married quickly and buy a house
{ "seeker": { "empathy": "5", "final_emotion_intensity": "3", "initial_emotion_intensity": "4", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hello, i've been so sad lately." }, { "speaker": "sys", "strategy": "Question", "text": "Good afternoon! OH no . I am sorry to hear that. Why are you so sad? Good afternoon! OH no . I am sorry to hear that. Why are you so sad?" }, { ...
No
No
no
no
Current Experience
anger
academic pressure
due to covid , all offline classes are closed in university. In online classes nobody teaching properly and we paid all fees for entire year.Our exams reaching very near.When we complained nobody taking care this .How we prepare and how to understand new syllabus
{ "seeker": { "empathy": "4", "final_emotion_intensity": "3", "initial_emotion_intensity": "5", "relevance": "3" }, "supporter": { "relevance": "5" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hi how can I help you today? Hello??" }, { "speaker": "usr", "strategy": null, "text": "hi ..my university is not conducting proper online classes i am very scaring about my education and subjects and exams could you please help me out...
good
good
Current Experience
sadness
ongoing depression
COVID-19. has me needing people more.
{ "seeker": { "empathy": "4", "final_emotion_intensity": "2", "initial_emotion_intensity": "3", "relevance": "4" }, "supporter": { "relevance": "4" } }
[ { "speaker": "sys", "strategy": "Question", "text": "Hello, how are you? Anyone there?" }, { "speaker": "usr", "strategy": null, "text": "Hi how are you?" }, { "speaker": "sys", "strategy": "Restatement or Paraphrasing", "text": "Hi! so nice to chat with you today." }, ...
I liked how I didn't just complain. I felt like we were talking.
I felt like we were talking more about likes and dislikes, though I was offering suggestions, I feel they dominated and guided the exchange.
I got a message indicating that I was sending the same message, when I was not, unsure if the system was scanning for key words, made me hesitant with what I wanted to send.
Current Experience
shame
ongoing depression
I am overwhelmed with housework and I’m ashamed of the house
{ "seeker": { "empathy": null, "final_emotion_intensity": null, "initial_emotion_intensity": "4", "relevance": null }, "supporter": { "relevance": null } }
[ { "speaker": "usr", "strategy": null, "text": "Hello! Anyone there?" }, { "speaker": "sys", "strategy": "Others", "text": "hello! it's nice to meet you" }, { "speaker": "usr", "strategy": null, "text": "Thank you you too" }, { "speaker": "sys", "strategy": "Qu...
No
No
Current Experience
fear
job crisis
I am currently unemployed and I worry about my financial situation due to the ongoing pandemic and the toll it is taking on the economy.
{ "seeker": { "empathy": "5", "final_emotion_intensity": "2", "initial_emotion_intensity": "5", "relevance": "5" }, "supporter": { "relevance": "5" } }
[ { "speaker": "usr", "strategy": null, "text": "Hello" }, { "speaker": "sys", "strategy": "Question", "text": "Hi, How are you?" }, { "speaker": "usr", "strategy": null, "text": "I am feeling down and scared." }, { "speaker": "sys", "strategy": "Question", ...
no, I liked the task