experience_type stringclasses 2 values | emotion_type stringclasses 11 values | problem_type stringclasses 13 values | situation stringlengths 5 1k | survey_score dict | dialog listlengths 8 87 | seeker_question1 stringlengths 0 252 | seeker_question2 stringlengths 0 423 | supporter_question1 stringlengths 0 307 | supporter_question2 stringlengths 0 426 |
|---|---|---|---|---|---|---|---|---|---|
Current Experience | anxiety | job crisis | I have a job that does not fulfill my goals for myself. I used to love my job but coronavirus has made it hard to enjoy. It is frequent that I have nothing to do and instead sit at my desk and think about all the other things I could do. | {
"seeker": {
"empathy": null,
"final_emotion_intensity": null,
"initial_emotion_intensity": "3",
"relevance": null
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "sys",
"strategy": "Others",
"text": "How are you!"
},
{
"speaker": "usr",
"strategy": null,
"text": "I'm okay. How are you?"
},
{
"speaker": "sys",
"strategy": "Others",
"text": "Good. Thank you for asking. What brings you to talk today?"
},
{
"speak... | ||||
Current Experience | sadness | breakup with partner | I just broke up with my girlfriend of two years. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hello. How are you?"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, I am well. What can I help you with this evening?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I’m feeling pretty down in the dumps."
... | Good conversation | No | ||
Previous Experience | anxiety | ongoing depression | lost job went to prison | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "3",
"relevance": "5"
},
"supporter": {
"relevance": "4"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hi. Hope that you have some good thoughts to share with me."
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Totally, I am here to help! Tell me what's the issue so we can work it through"
},
{
"speaker": "usr",
"strategy... | Not sure about number of turns completed | Turn counter. | Nope | No |
Current Experience | anger | job crisis | My President of the Board is not very good. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello there. How are you doing today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I'm good. How are you? My board president is getting too involved with the staff and it is driving me nuts!"
},
{
"speaker": "sys",
"s... | Not really. Really good support. | None. | ||
Current Experience | disgust | ongoing depression | Removed from my job - apparently only because of my age - no longer doing meaningful work. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "2",
"relevance": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Others",
"text": "Hello, how are you doing today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Not too bad, really. Just kinda pissed."
},
{
"speaker": "sys",
"strategy": "Restatement or Paraphrasing",
"text": "Sorry to hear you're u... | Not really. It was a person to vent to. That was helpful, I guess. | Not at this time. | The Seeker stated her problem very eloquently and offered her own possible options and solutions. | |
Current Experience | sadness | ongoing depression | I feel hopeless. Sometimes I just want to end my life. It isn't worth it. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Providing Suggestions",
"text": "Hello"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hello. What are some of the quickest ways to kill myself?"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Have you talked to someone about t... | No. | Nope. | It made me a little sad | No I think it worked great |
Current Experience | fear | job crisis | due to the corona virus we are all on reduced hours | {
"seeker": {
"empathy": null,
"final_emotion_intensity": null,
"initial_emotion_intensity": "4",
"relevance": null
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "hi"
},
{
"speaker": "sys",
"strategy": "Restatement or Paraphrasing",
"text": "HI, how's. your day going?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Well is is going how about you?"
},
{
"speaker": "sys",
... | my support person quitt in the middle | it's boring | ||
Current Experience | fear | job crisis | I feel like my employees are working against me. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "hello, how may i help you today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hi, how are you?"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "i am good how are you?"
},
{
"speaker": "usr",
"s... | ||||
Current Experience | sadness | job crisis | i lost job in covid ,i lost my home due to unpaid of mortgage ..full in stress how to pay homeloans and how to get new job in this covid situations | {
"seeker": {
"empathy": "3",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "4"
},
"supporter": {
"relevance": "4"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "hi good mronging are you there"
},
{
"speaker": "sys",
"strategy": "Affirmation and Reassurance",
"text": "hi"
},
{
"speaker": "usr",
"strategy": null,
"text": "i lost my job and searching for that due to lost of house i was ... | all good | no all ok | no | no |
Current Experience | depression | breakup with partner | breakup with the partner made me very depressed,i was really had very bad mood ,i cannot tolerate my stress mood at all ,i am completely lost my mind. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Others",
"text": "Hello! How are you today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "i am really very depressed"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Is there a specific incident that caused you to feel this wa... | nothing | nothing | not really | it was fine |
Current Experience | anxiety | job crisis | My supervisor recently resigned from my organization and I am worried that I cannot step up and fill her role. I want that role too! | {
"seeker": {
"empathy": null,
"final_emotion_intensity": null,
"initial_emotion_intensity": "4",
"relevance": null
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "sys",
"strategy": "Others",
"text": "hello"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hi. My supervisor recently resigned and she reports to a board. I want her job but I am fearful the board does not see me as a viable option to replace her."
},
{
"speaker"... | No, I thought it was good. | No. Good job. | ||
Current Experience | sadness | problems with friends | I can't seem to connect with friends much anymore | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "I can't seem to connect with friends much anymore."
},
{
"speaker": "sys",
"strategy": "Restatement or Paraphrasing",
"text": "That must be hard to not be with friends so much. Being social is human."
},
{
"speaker": "usr",
"stra... | no | no | no | no |
Current Experience | shame | academic pressure | School's going badly. I really wish I had chosen a different major. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "3",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hi, how are you today?"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "I am okay. What is going on with you?"
},
{
"speaker": "usr",
"strategy": null,
"text": "School's going badly. I really wish I had chosen a diffe... | The seeker was kind and reasonably thankful | |||
Current Experience | anger | ongoing depression | MY Son-in-Law is treating our daughter and Grandaughter indifferent, gaslighting and treats the dog better. | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hi and good afternoon Thank you for your time"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, and good afternoon yourself. How are you?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Doing pretty good. Str... | To much silence between answers, | Maybe a picture or a avatar | ||
Current Experience | anxiety | job crisis | Since getting a new job I feel like I'm constantly trying to prove myself. I measure myself against other people and just don't feel I'm good enough I'm having a real issue with my confidence at the moment | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "5",
"relevance": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hi there"
},
{
"speaker": "sys",
"strategy": "Restatement or Paraphrasing",
"text": "Hello :)"
},
{
"speaker": "usr",
"strategy": null,
"text": "This is a tough one. since starting a new job and being around really smart peop... | No | Nothing | no | no |
Previous Experience | depression | academic pressure | I got a B+ in a class that I deserved an A- in and when I contacted the professor, he called me a liar. This really put me in a bad mood because I tried really hard in his class and he would not hear my case out. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "3",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Others",
"text": "hello"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hello What do you think of my problem?"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "what is the problem you are facing what is the problem you are facin... | the words are cut off very awkwardly. For example, the word "my" has "m" on line 1 and "y" on line 2. This makes it more difficult to read the sentence. | nothing | all the strategies didn't show clearly | |
Current Experience | anxiety | job crisis | I'm worried that my job is in jeopardy. | {
"seeker": {
"empathy": null,
"final_emotion_intensity": null,
"initial_emotion_intensity": "4",
"relevance": null
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hi. How are you?"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Can I help you"
},
{
"speaker": "usr",
"strategy": null,
"text": "I'm worried that my job is in jeopardy. I've been really anxious these past few days.... | ||||
Current Experience | depression | ongoing depression | I am scared to open myself up to others such as men because I do not want my heart to be broken but it is also due to my insecurities about my looks and weight. there is one guy who likes me that live in france but I am not sure if I should pursue him or not. | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Good evening, how are you feeling today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I am feeling okay I am kind of stressed How are you?"
},
{
"speaker": "sys",
"strategy": "Restatement or Paraphrasing",
"text":... | I loved how helpful the person who helped me | No it was great | ||
Previous Experience | sadness | problems with friends | My friends are always leaving me out of activities. | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "4"
},
"supporter": {
"relevance": "3"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "hello, what is on your mind today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I'm really sad because I'm feeling left out of my freind's group."
},
{
"speaker": "sys",
"strategy": "Question",
"text": "why is tha... | i felt like i wanted to give advice a lot | |||
Previous Experience | anxiety | Appearance Anxiety | I am an anxiety person, when I have test, I'm going to travel, I'm going out and so on I will always have anxiety however I don't think it's goo to have so much anxiety, it's not good for yourself. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hi! How are you doing?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hi, i'm really anxiety for my next test"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "I'm sorry to hear that. What about it is making ... | no | I don't think so | No. | No, the UI is intuitive, the font is easy is to read as well. |
Current Experience | disgust | problems with friends | My sister-in-law is a horrible person, and she's harrassing me for jewelery from my mom, who just died. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hello? Please let me know if you're there... I'm not receiving any messages - are you there?"
},
{
"speaker": "sys",
"strategy": "Others",
"text": "Hello! I am here How are you today?"
},
{
"speaker": "usr",
"strategy": null,
... | Responses took a long time - she said the system was slow. | would be nice to know the person's name... | ||
Current Experience | depression | ongoing depression | just down | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "2",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "hi there, how is life today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I am down. It happens sometimes and just takes so long to be happy. Do you ever feel this way?"
},
{
"speaker": "sys",
"strategy": "Self-disclo... | no | no | ||
Current Experience | anxiety | problems with friends | I'm feeling very hopeless and anxious after a couple of hours after work, waiting for boyfriend to come back from work, feeling over worried, negative thoughts start rushing in my mind about our relationship after waiting a couple hours and even though I sparsely receive texts from him. It always happens so frequent I just don't know what to do. | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "4",
"relevance": "4"
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hi. How are you? What would you like to discuss today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "hello my name is Marie"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Nice to meet you, Marie. How are ... | it ended to quick partner had to go | provide more time and resources | The other person kept talking long after 20 turns. After 30 minutes of chatting or 40 turns, the chat should close. Other chat tasks handle closure this way. | "To complete the task, chat until the Seeker naturally finishes and ends the conversation." The conversation could continue forever and never end naturally if one party decides to keep going. |
Current Experience | depression | ongoing depression | there's no hope, i am struggling with the pandemic and loneliness | {
"seeker": {
"empathy": "3",
"final_emotion_intensity": "4",
"initial_emotion_intensity": "5",
"relevance": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "I am depressed. There is no hope"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "I'm so sorry! Why do you feel that way?"
},
{
"speaker": "usr",
"strategy": null,
"text": "This pandemic has been super stressful. I ca... | No, the task was great! | Higher payment :) | No | No |
Current Experience | anxiety | job crisis | Struggling to find work | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "3",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hello"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Hi there, how is life treating you today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Life is alright, but I am facing a bit of anxiety with the lack of wo... | My partner was really supportive and gave me some superb advice and suggestions on how to fix my predicament. | People just do not know how to end the conversation, can it be made more clear | ||
Current Experience | anxiety | academic pressure | academic pressure | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, how can i support you tonight?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hi there, I guess I just want to talk about some academic pressure I am just trying to pull an all-nighter and try to get through some lengthy rea... | I like the real-time advice given by my partner | none | ||
Previous Experience | anxiety | ongoing depression | I am battling with letting my past childhood trauma effect my relationship and the raising of my child. | {
"seeker": {
"empathy": null,
"final_emotion_intensity": null,
"initial_emotion_intensity": "4",
"relevance": null
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hello. I am battling with my childhood trauma that i feel is affecting my everyday life with my child and spouse. I don't know how to tell my spouse about my childhood in fear he doesn't want to be with someone with a upbringing such as mine."
},
{
... | Great seeker. | Website is great | ||
Current Experience | nervousness | academic pressure | I am in the process of applying to colleges and my parents are making a big deal of getting into the school of their choice. If I do not, it is up to me to find a way to pay for college. | {
"seeker": {
"empathy": null,
"final_emotion_intensity": null,
"initial_emotion_intensity": "5",
"relevance": null
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hi, I was wondering if you can help me with my academic issues."
},
{
"speaker": "sys",
"strategy": "Question",
"text": "yes. tell me what happened?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I am very stressed. My pa... | It is difficult to keep conversations going. | They could be provided a type of script to refer to when the conversations lul. | none | none |
Current Experience | depression | job crisis | I lost my job recently, and it has been very difficult to keep paying my bills. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "3",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hi"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Hi there, how are you feeling today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Quite bad. I tried to send some job applications but there are still no reply... | I like the layout of the task it looks very realistic. The immersion is great. | |||
Previous Experience | shame | breakup with partner | found out my fiance was cheating on me | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, how are you?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I'm doing okay I suppose. I could be much better."
},
{
"speaker": "sys",
"strategy": "Question",
"text": "How are you feeling? Is there anything th... | Takes a long time | No | The suggestions are not all fully visible. | The layout of suggestions could be a little better, but i really enjoyed this task. |
Current Experience | depression | ongoing depression | My mother recently passed, a month ago due to being an alcoholic for many years. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "3",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Others",
"text": "Hello! How are you doing today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hello, I'm having a very rough day, how are you?"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "I'm doing well, thank you! I'm s... | I enjoyed the task | None | I very much enjoyed this task! The seeker was very honest and did an excellent job at keeping the conversation going. | I was flagged twice and told that my dialogue seemed similar to things that I had typed before. However, if you read the conversation, you'll see that this was not the case. I think this type of feedback should be given after the conversation is reviewed by someone rather than simply being based on keywords that show up. |
Current Experience | depression | Appearance Anxiety | I just had a baby and im struggling with my physical appearance and my mental health. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "hey"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, my name is Amber, how are you doing?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I could be better."
},
{
"speaker": "sys",
"strategy": "Q... | no | no | i love giving peer support. have done it as a volunteer "in real life" | |
Current Experience | sadness | problems with friends | I have been left out of 2 Christmas party's. My friends have posted photos on Facebook but I was not invited. Now I feel like I am not as close to my friends and they only want me around to help them with problems not really for friendship. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "4",
"relevance": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hello."
},
{
"speaker": "sys",
"strategy": "Others",
"text": "Hello How may i help you today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I feel terrible right now,"
},
{
"speaker": "sys",
"strategy": "Ques... | The person was very helpful | I think it would be nice to have some face to show how I am feeling and as we talk be able to change that. | ||
Current Experience | anxiety | problems with friends | My youngest sister is battling with heroin addiction, and I am raising her two children. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hello, thanks for offering to help. My sister is battling with heroin addiction, and I am raising her children. It's quite a bit of pressure and responsibility."
},
{
"speaker": "sys",
"strategy": "Others",
"text": "Hi! Of course. I am happy... | As I've told you in the past, I really enjoy both roles, and I look forward to doing more work with you. | Not a thing. | IT was nice to be able to find support | no |
Current Experience | sadness | ongoing depression | I've been experiencing repeated romantic rejections from potential mates. | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "5",
"relevance": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Others",
"text": "hello how are you today"
},
{
"speaker": "usr",
"strategy": null,
"text": "Not great. I'm feeling pretty down in the dumps."
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Im sorry to hear that. how can I help"
... | Waiting for the other person to reply was tiresome. | It would've been good to have some more directions as to how to go about formulating my messages | no | no |
Current Experience | sadness | breakup with partner | My girlfriend broke up with me because of race. | {
"seeker": {
"empathy": null,
"final_emotion_intensity": null,
"initial_emotion_intensity": "5",
"relevance": null
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hi. How is your evening?"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, I am doing well, thank you for asking :-) What can I help you with tonight?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I’m feeli... | Partner stopped communicating. | This seeker again was fixated on his "black girlfriend"'s skin. I think someone is trolling | ||
Current Experience | depression | breakup with partner | I found out that my boyfriend had been lying to me about his entire life, and so the future that he had said we were building towards was all but impossible. I'm trying to figure out if I should stay with him. | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "4",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, what is life like for you at the moment?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Infinitely complicated. Too many decisions. I don't know what to do."
},
{
"speaker": "sys",
"strategy": "Others",
"text... | Good exercise | no | ||
Current Experience | anxiety | job crisis | I need to make more money right now to support myself, But I love my job and I am scared to leave it. And start over. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "4",
"relevance": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, How are you today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hi! I'm alright, wbu?"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "I'm doing good! Have you been struggling with anything lately?"... | When the message is long, it cuts off the words into the next line instead of putting the entire word onto the next line | It was hard to pick just one strategy | None | |
Previous Experience | anxiety | academic pressure | My job required me to work for 80-90 hours a week. Due to this, I could not spend any time on myself, my family and my friends. | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "0"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hi,"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, how are you doing?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hello.. I'm good.. Thank you.. How are you?"
},
{
"speaker": "sys",
"strate... | Lack of explanation of what exactly the hit is trying to gather by this task | Better explanation of why we are doing this task | it was very interesting . I felt like I was helpful | the initial waiting to get paired up |
Current Experience | fear | ongoing depression | covid 19 issues | {
"seeker": {
"empathy": "3",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "5",
"relevance": "4"
},
"supporter": {
"relevance": "3"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "hi"
},
{
"speaker": "sys",
"strategy": "Others",
"text": "Hello! My name is Joe. It's nice to meet you! How are you doing today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Really am not feeling well, am not able to ha... | nothing | The person that I spoke with seemed to provide very little information (their responses were very short). Otherwise, I really enjoyed speaking with them and working on this task! | Everything worked perfectly! | |
Current Experience | depression | ongoing depression | feel alone. have no one to talk to about things. feel depressed,sad,hopeless. on top of feeling depressed i am also stressed out about my finances | {
"seeker": {
"empathy": null,
"final_emotion_intensity": null,
"initial_emotion_intensity": "5",
"relevance": null
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "hi there! how are you feeling today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "i feel depressed"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "i'm sorry to hear that. is there a specific reason you ar... | i like how i was able to receive help online. i like how interactive it was. i like how it would let me know if the person is writing to me or not by displaying the word inputting whenever the person was typing back to me. | could add an option that would allow users to have a full screen chat | ||
Current Experience | depression | problems with friends | My close friend committed a mistake. I truly informed her and argued to rectify the mistake. But she opposed and tried to avoid me and she scolded me more. Moreover she told all our friends that I am doing jealously and it was irritating her. This event make me very depressed. | {
"seeker": {
"empathy": null,
"final_emotion_intensity": null,
"initial_emotion_intensity": "3",
"relevance": null
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "hi help to solve my problem"
},
{
"speaker": "sys",
"strategy": "Others",
"text": "How are you today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "fine. What about you?"
},
{
"speaker": "sys",
"strategy": "A... | no, i want to finish the conversation | good | No | Delay in second responses. |
Current Experience | sadness | ongoing depression | Every few nights at nighttime, I get severely depressed and I don't know why | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "4",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Good afternoon, what can I help you with today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hi, I'm just wanting to talk about my sadness that happens every now and then. Sometimes at night, (and only at night) I get in these su... | No | no | ||
Current Experience | anxiety | academic pressure | I have a horrible professor that has not adapted to technology well for COVID. There is one week left and he just assigned a major lab to do at home out of nowhere.He's also horrible at communicating. | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "3",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Others",
"text": "Good evening."
},
{
"speaker": "usr",
"strategy": null,
"text": "Hello. How's it going?"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "It's going well, how are you?"
},
{
"speaker": "usr",
"strategy"... | Seeker had very clear problem | Great website, great task | ||
Previous Experience | sadness | breakup with partner | My girlfriend and I broke up and I've felt terrible ever since. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Others",
"text": "Hello. How are you today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I've been better. I've been really sad ever since my girlfriend and I broke up and I don't know what to do."
},
{
"speaker": "sys",
"strategy": "Ref... | No | No | I really enjoyed offering support to another person. | |
Current Experience | anxiety | academic pressure | I having anxiety due the pressure from the studies | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hello"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Hi there, how are you doing today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I doing good.. how are you?"
},
{
"speaker": "sys",
"strategy": ... | No | Sample messages could help me understand how specifically I should chat.. | ||
Current Experience | fear | job crisis | I am worry about lost the job during this pandemic. | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "2",
"relevance": "4"
},
"supporter": {
"relevance": "4"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, how are you?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I am ok. How do you do Can you help out"
},
{
"speaker": "sys",
"strategy": "Affirmation and Reassurance",
"text": "Great, I am happy to lend a list... | NA | NA | ||
Current Experience | depression | job crisis | I have been very depressed due to lack of job and its affecting me mentally | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "4",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Others",
"text": "Hello! How are you today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "im good"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "What seems to be bothering you?"
},
{
"speaker": "usr",
"strategy":... | no | no | I liked helping someone else manage their emotions. | No |
Current Experience | disgust | Issues with Children | I feel disgusted by the way my teenage daughter dresses up. She wears very tight and revealing clothing. I have tried before to talk to her about modesty but she continues to dress that way. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "4"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, how is your feeling now?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I feel very bad right now. I don't know how I should make my daughter understand that her dressing is not appropriate"
},
{
"speaker": "sys",
... | I liked the task | No | NA | NA |
Current Experience | anxiety | problems with friends | One of my oldest friends is extremely insecure. She's been this way for a long time, but fear and immaturity have made it worse recently. It's become super frustrating to have to constantly reassure her that I love her, and she's really my friend, cause her insecurity makes her doubt anyone could love her. I'm anxious about it. | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "4",
"relevance": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "hi"
},
{
"speaker": "sys",
"strategy": "Reflection of feelings",
"text": "Hello!"
},
{
"speaker": "usr",
"strategy": null,
"text": "I'm dealing with a lot of frustration and anxiety."
},
{
"speaker": "sys",
"strat... | The Supporter was often cliche in their responses. | I did not like that I was unable to scroll down and see all the text in the information boxes. | I also disliked having to choose my method before texting a reply and then having to confirm it a second time. | |
Previous Experience | anger | ongoing depression | I am depressed and always angry. I lose my temper and say racist things to people, and am miserable to be around. I got mad at my father inlaw for talking badly about President Trump on Thanksgiving, and I called everyone "a bunch of nigger lovers" and stormed out of the house. Been angry ever since. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "I am always angry at myself and others. I lose my temper constantly and say very racist things. I need help with my anger. I am upset that the Presidential election is being stolen from President Trump. I say racist things about it, and punch myself in the ... | I liked that the conversation made me feel better. | no | Nope | it worked well |
Current Experience | depression | ongoing depression | I've always struggled with depression. I just feel hopeless. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "3",
"relevance": "5"
},
"supporter": {
"relevance": "4"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hello"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Hi there, how are you today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I'm a bit bad honestly."
},
{
"speaker": "sys",
"strategy": "Question"... | I liked this task, although I didn't know where to start with my emotions haha | I think it's good as is! | I got a little worried when they brought up depression. A more serious issue like this could have been much more difficult than it was, especially if they had mentioned they were currently suicidal. | I don't know what the seekers see when they join, but maybe an addition of hotline numbers or other methods of aid for the seekers or even as a resource for the supporters to give the seekers would be helpful. |
Current Experience | sadness | ongoing depression | covid | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "2",
"relevance": "5"
},
"supporter": {
"relevance": "4"
}
} | [
{
"speaker": "sys",
"strategy": "Providing Suggestions",
"text": "hey How are you today"
},
{
"speaker": "usr",
"strategy": null,
"text": "hi, im ok. how are you? covid has be depressed"
},
{
"speaker": "sys",
"strategy": "Providing Suggestions",
"text": "Im doing okay , ... | i liked that i could help him | no | ||
Previous Experience | sadness | breakup with partner | I was in a relationship with someone that took 5 years. We were planning on building a home together and he liked the idea and promised we would pull through together. I loved him so much that I would literary do nothing to heart his feeling. We built friendship for years and we had something beautiful and close to perfection. As time went on, I did not know what went wrong but he started showing disinterest in matters that concerns me . When it started we had the conversation. I was worried and he assured me nothing was wrong. I later found out with a great dismay that he was going out with one of our high school acquaintances . It really hurt the more when he told me what I thought we had was over. it shattered me emotional. He went from avoiding my calls to not wanting to see me around. it hurts me badly. As I recall this am feeling emotional because tit was a terrible period for me. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "4"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hi how are you?"
},
{
"speaker": "usr",
"strategy": null,
"text": "am doing great."
},
{
"speaker": "sys",
"strategy": "Information",
"text": "You can share any thing with me with confidence ."
},
{
"speaker": "... | No | No | no | on the left side choose category its make me lock so please remove those and make user free in conversation |
Current Experience | depression | ongoing depression | My husband decided to quit his job for 2 weeks, and we weren't able to get unemployment. Now he's laid off for the season right before Christmas. The teenagers are out of control, and I feel like the one person I want to give Christmas too, my toddler, is the one suffering because of all this. | {
"seeker": {
"empathy": "3",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "3",
"relevance": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hello"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "How are you feeling?"
},
{
"speaker": "usr",
"strategy": null,
"text": "A bit overwhelmed and depressed. I really want to celebrate the holiday, but I'm just not ... | Need to see when someone is typing | It was so refreshing to be able to connect with an actual human. I loved this task. | The text in the speech bubbles is not formatted very well. It breaks often in the middle of words. | |
Current Experience | anger | problems with friends | my friend stud me up for a weekend trip cost was then all on me and she has been badmouthing me ever since. Saying I am the bad person because of a voicemail left her | {
"seeker": {
"empathy": null,
"final_emotion_intensity": null,
"initial_emotion_intensity": "5",
"relevance": null
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "hi how are you"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello. I am doing well. How are you feeling today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "my friend stood me up and i went alone on a trip sh... | I enjoyed being the supporter. | An example of the website layout would be good to see before hand as I spent a few minutes trying to orientate myself. | ||
Current Experience | sadness | breakup with partner | I knew Doug was married when we first started talking. It wasn't supposed to be anything serious. Just a fling! It's seven months and I know he won't leave his wife for me. I just don't how to get out of this. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Have you ever experienced anything like this?"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "can you tell me more about that?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I met Doug at work when I used to smok... | No, I love talking to people and this task gave me a reason to do what I love. | Not that I can think of. | a suggestion on the kind of problems people are addressing might help shape the conversation | different suggestions for chat subjects that start the conversation |
Previous Experience | anxiety | job crisis | Just lost my job. Don't know how to continue with my lifestyle. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "hi there, how are you?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I don't know how im gonna survive without my job."
},
{
"speaker": "sys",
"strategy": "Question",
"text": "can you clarify what you mean? did you... | The partner did extremely well empathisizing and providing very helpful suggestions. | nope | nothing | nothing |
Current Experience | anxiety | academic pressure | I am having difficulty at school. I'm in my first year of college and since we have gone virtual, I don't see any friends. I want to drop out, but my parents would go crazy. I can't talk to them about it. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, what can I help you?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I just need help deciding what to do."
},
{
"speaker": "sys",
"strategy": "Question",
"text": "What are you contemplating for?"
},
{
... | The first two comments were very poor but it really improved. | 15 minutes seemed long, but it could be easy with other partners. | ||
Previous Experience | anger | problems with friends | We group of friends had decided to go on a tour to somewhere for fun and enjoy. We have been talking on similar topics and then only had an idea to go on a tour. We planned for the dates and the city to go, but not the places of visit. There started the difference. Once we had gone to the city and discussed for places, everyone was having a different interests to visit. We were not able to fix a kind of place. Every kind was displeasing to the other and there was not a pure enjoyment. Everyone was to anger of the other. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "4"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hi solution provider !"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "hello, how are you doing today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Today those things have gone and all are fine. When we happen ... | Good to have some opinions and suggestions on working out the feel | No | none | no |
Current Experience | sadness | job crisis | Being unemployed, working online and barely paying the bills. Between rent, food bills. I am barely getting by. Some weeks can't even afford food shopping. So I live off a big bag of rice and pasta and beans. Not even $200 a month is left after bills. | {
"seeker": {
"empathy": null,
"final_emotion_intensity": null,
"initial_emotion_intensity": "4",
"relevance": null
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "covid has made the New York job market terrible"
},
{
"speaker": "sys",
"strategy": "Others",
"text": "Hello"
},
{
"speaker": "usr",
"strategy": null,
"text": "hi"
},
{
"speaker": "sys",
"strategy": "Question",
... | I liked the conversation advice | No the pictures and sound worked well | Task froze on my end | Great website, great task |
Current Experience | depression | breakup with partner | I have just broken up with my girlfriend | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "3",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Others",
"text": "Hi, how are you?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I'm alright, thank you, but a bit depressed after just breaking up with my girlfriend"
},
{
"speaker": "sys",
"strategy": "Reflection of feelings",
"text... | Partner was really friendly and helped me out a lot. | |||
Current Experience | sadness | problems with friends | I feel that my friends do not really like me much and do not want to meet me | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "5",
"relevance": "4"
},
"supporter": {
"relevance": "4"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, how can I help you?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I need some help with my friend group. I feel they do not like me anymore."
},
{
"speaker": "sys",
"strategy": "Affirmation and Reassurance",
... | No | No | No | No |
Current Experience | sadness | ongoing depression | my dog died recently | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "hello"
},
{
"speaker": "sys",
"strategy": "Restatement or Paraphrasing",
"text": "hello, how are you today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I'm doing okay today. Been sad because my dog died"
},
{
"... | It was nice to talk to someone. | It seems good. | no | no |
Current Experience | depression | ongoing depression | I work a dead end job. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hi, can I help you today? I am available to listen and help you think through some things. I know it can be difficult to express how we are feelings sometimes."
},
{
"speaker": "usr",
"strategy": null,
"text": "It can be difficult to e... | It was OK. It is tough to solve a problem talking with someone that doesn't know anything about you. | No, this was interesting to participate in. | ||
Current Experience | anxiety | ongoing depression | Having trouble finding a steady job, it's leading to high anxiety and fears that I may not be able to pay all my bills | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "hello"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Hi how are you doing?"
},
{
"speaker": "usr",
"strategy": null,
"text": "pretty good I guess, considering I can't find a job please help"
},
{
"speaker": ... | no | no seems to run great | no | the site was a little crowded |
Current Experience | sadness | ongoing depression | My mom died almost 2 years ago. Due to anxiety, i have a long term boyfriend but no other friends so i was pretty close with my mom. i miss her desperately | {
"seeker": {
"empathy": null,
"final_emotion_intensity": null,
"initial_emotion_intensity": "5",
"relevance": null
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "I know she would want me to be happy, but i don't feel joy anymore"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "I understand. Sometimes it's hard to find joy. When do you think you starting feeling this way?"
},
{
"speake... | I love helping others, I wanted to make sure I said the right thing. | |||
Current Experience | depression | job crisis | Lay off from the job | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "4"
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, how are you feeling today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "HI"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Is there anything that you'd like to talk about? I am happy to listen if y... | I like the conversation | its nice | the seeker often does not know how to end the conversation. | Yes, PLEASE make it more clear that only the seeker can end the chat |
Current Experience | anxiety | job crisis | I feel I am getting looked over for a promotion/raise at work and it is causing anxiety and fear that I don’t have longevity at my company and that I’m not being valued. | {
"seeker": {
"empathy": "3",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "3",
"relevance": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hi there, how are you today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I’m doing ok. Have been feeling a bit anxious about my job lately."
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Is this because... | It felt a bit vulnerable to talk about a real situation going on with a stranger | I think providing sources for help would be a good aspect instead of just proposing ideas | ||
Current Experience | anxiety | ongoing depression | Life in general has been hard for me and my husband has been really sick for weeks now. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "I need some advice I have been feeling anxious lately."
},
{
"speaker": "sys",
"strategy": "Affirmation and Reassurance",
"text": "Im sorry to hear you have been feeling anxious. Lets work to find things that maybe help you feel better when ... | no | no | No i felt it was appropriate and the responses were timely and well replied to | I think it looks good. |
Previous Experience | anger | job crisis | My coworker is constantly telling me what to do like she is my boss. I told her about it and she still does it. I cannot make a move without criticism or a comment on how to do it her way. I how to do my job and it angers me when she expects me to do it her way. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, how are you doing today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I am feeling angry today about work."
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Oh no, what happened to make you feel this... | It took too long. Our conversation was forced to keep going. It ended naturally and the button would not push. | no. | How easy it was to chat with this person. | No |
Current Experience | depression | job crisis | I have a problem with a job. I can't find the job for a long time. When the covid started most of the jobs was closed. As I dont have any higher education, it's hard to find a real one with a good salary. But as all jobs, like waiters, adn so on still closed, it get me the depression. | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "3",
"relevance": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hello"
},
{
"speaker": "sys",
"strategy": "Others",
"text": "hello how are you"
},
{
"speaker": "usr",
"strategy": null,
"text": "i'm doing fine, but not well, what about you?"
},
{
"speaker": "sys",
"strategy": "... | None | None | ||
Current Experience | disgust | problems with friends | i c ant beleive how some of my friends voted | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "I hate how some people voted"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Why do you feel that way?"
},
{
"speaker": "usr",
"strategy": null,
"text": "because if biden really does win he's gonna fuck with everyone... | this chat went well...it was controversial so i am surprised | I liked how the conversation seemed natural and I was given the freedom to respond in a way I saw fit. | Everything worked well, thank you! | |
Current Experience | depression | ongoing depression | Feeling depressed due to COVI, looking for change. | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "4",
"relevance": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hi"
},
{
"speaker": "sys",
"strategy": "Others",
"text": "Hello How may i help you today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I am feeling depressed .I don't feel like doing anything."
},
{
"speaker": "... | ||||
Previous Experience | depression | breakup with partner | I recently found out my partner had been unfaithful to me and I don't think the relationship will survive. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Others",
"text": "hi! how's your day going?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hi there, I really need someone to talk to. My partner has been cheating on me and I feel totally worthless."
},
{
"speaker": "sys",
"strategy": "Qu... | ||||
Previous Experience | sadness | ongoing depression | I am isolated due to covid and don't see the situation getting better any time soon. | {
"seeker": {
"empathy": null,
"final_emotion_intensity": null,
"initial_emotion_intensity": "4",
"relevance": null
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "hello hello are you there?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hi yes I am here"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "How has life been going for you?"
},
{
"speaker": "usr",
... | no | no | I enjoyed the task just the ending of the chat didnt go as I thought it would. | When the seeker is finished in the chat they should be told to quit the chat to finish. |
Current Experience | anxiety | ongoing depression | I am feeling quite nervous, apprehensive and worried about the current pandemic. I fear that I, or my loved ones, can catch it and become very ill. Also, I feel a bit isolated, which has caused me to have a bit more negative feelings of sadness. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "3",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hi, I have been feeling a bit down lately. My levels of stress and concern have been higher since the pandemic began."
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Sorry you have been feeling down. What are some strategies you hav... | It's a bit long | Make less responses | I liked being able to provide suggestions to help another person | not that I can think of |
Current Experience | depression | ongoing depression | I lost my job 8 months ago and I haven't been able to find anything. So as a result I have felt very depressed because my life has lost all sense of structure. | {
"seeker": {
"empathy": "3",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "3",
"relevance": "3"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Others",
"text": "Hello :-)"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hi"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "How are you doing?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Today hasn't b... | It would be better if the support person would not use "i don't know" or "i don't know why" as an answer to a lot of things | Can't think of anythiing | Not that I can think of | Not that I can think of |
Current Experience | depression | breakup with partner | Depressed due to a breakup | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "3",
"relevance": "4"
},
"supporter": {
"relevance": "4"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hi"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Hi, how are you doing?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I am doing alright. How are you?"
},
{
"speaker": "sys",
"strategy": "Others",
... | None | None | ||
Current Experience | depression | ongoing depression | I am sad about not having family near me. I am in a town all alone. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Others",
"text": "Hi! How are you?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hi, I am in a town all alone and far from family. I have been really depressed."
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Why are you in a... | ||||
Current Experience | sadness | Issues with Parents | my family is very superficial and they can't connect authentically with me | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "3",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hi there, how are you feeling today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "hello. meh. pretty sad"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "I am sorry to hear that. I will help if I can - wha... | it feels really personal to talk to someone with no rapport, no name, no picture | yes add a section that has a bio about the person and a picture of a face and at least a gender | ||
Previous Experience | depression | breakup with partner | I was used as a rebound for someone that I thought I wanted to spend the rest of my life with. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hi!"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "How can I help?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Just in a bad mood... | I really enjoyed the interaction | No | no | no |
Current Experience | sadness | problems with friends | I miss seeing my friends in person and I havent heard from them in a while | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "hello"
},
{
"speaker": "sys",
"strategy": "Others",
"text": "Hi there! How are you doing today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "im doing ok just a bit sad hbu"
},
{
"speaker": "sys",
"strategy":... | I had a really enjoyable partner. Very empathetic | |||
Current Experience | anxiety | ongoing depression | Constant pain from back problems. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "hi, how are you and how can i help?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hi I'm experiencing a lot of anxiety and depression because of constant severe back pain."
},
{
"speaker": "sys",
"strategy": "Question"... | No it was helpful and interesting. | No it seemed to work great. | nothing | nothing |
Current Experience | sadness | problems with friends | I feel like my friends are trying to avoid me. | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "4",
"relevance": "4"
},
"supporter": {
"relevance": "4"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "hello how are you?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I'm feeling kind of down lately. I feel like most of my friends have been avoiding me."
},
{
"speaker": "sys",
"strategy": "Restatement or Paraphrasing",... | Waiting 15 minutes in the chat window. | Make it so you can submit it as long as each party exchanges 10 messages. | no | no |
Previous Experience | sadness | breakup with partner | My partner just walked out on me saying he cannot do this anymore | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, what can I help you?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I really sad as my partner walked out on me. Any thoughts what could cheer me up?"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "W... | I think it is a brilliant idea, often it is easier to share your mood and problems with a stranger | I don't think so, the idea works well as it is. | ||
Current Experience | anxiety | academic pressure | I’m feeling anxious about upcoming exam. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hello"
},
{
"speaker": "sys",
"strategy": "Others",
"text": "Hello how are you doing?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I’m doing OK. I’m just a little anxious and nervous about my upcoming exams."
},
{
... | Good advice offered. | Nothing. | I enjoyed providing support to them | No i think it went smoothly. |
Current Experience | fear | academic pressure | Have an essay due Monday and haven’t even finished the lessons. I feel like I shouldn’t be doing this degree | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello how are you?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Feeling a little stressed"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "I am so sorry that you are feeling stressed, what's going on?"
}... | Really supportive and the platform works well - although difficult on mobile | Probably a little less about their friend failing as made me nervous! A bit more training and more mobile friendly | I believe I asked everything that was necessary | No, everything was easy to understand and apply. |
Current Experience | disgust | breakup with partner | My children's father and I have broken up after 15 years together with 4 children due to cheating and an extra baby. I am highly disgusted and want nothing to do with him at all. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Others",
"text": "Good evening."
},
{
"speaker": "usr",
"strategy": null,
"text": "Good evening, thanks for taking the time to talk with me."
},
{
"speaker": "sys",
"strategy": "Question",
"text": "No problem. How can I help you tonight?"
... | nothing | I think it was very well put together | Seeker did a great job. | Great website, great task. |
Current Experience | anxiety | job crisis | New boss who is difficult | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "hello! what is on your mind today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I have a new boss who is very difficult to work with and make happy"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "is is a ... | Nothing | Nothing | ||
Current Experience | anxiety | job crisis | My company laid off 10% of the workforce and I am afraid I may be next. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hi"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello! How can I encourage you tonight?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I'm really anxious and I javen haven't been sleeping lately"
},
{
... | She was very good and empathetic. I like her a lot. | Have a higher reward. We have been speaking for almost half an hour and my amount will stay the same regardless of how good she is. You should perhaps think of bonuses if the partner does really well. | I did feel like he was very discouraged and needed more encouragement. | |
Current Experience | depression | breakup with partner | My boy friend left me for nothing, I tried to ask for explanation but i won't get any thing , make me depressed and felt alone. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "1",
"initial_emotion_intensity": "4",
"relevance": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello. How are you today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hey , it's good to see you , thanks for the meeting"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Happy to be here. Is there anythi... | The task is very clear and vivid. | Very interactive and useful | It was hard for the conversation to flow naturally when I was constantly checking the list of strategies | The line breaks caused words to break partway through (so one letter was on one line and the rest of the word on the next line). That interfered with comprehension |
Current Experience | fear | job crisis | i left my job because i could not take it any more | {
"seeker": {
"empathy": null,
"final_emotion_intensity": null,
"initial_emotion_intensity": "2",
"relevance": null
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "hello"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello , how is it going ?"
},
{
"speaker": "usr",
"strategy": null,
"text": "i am doing well, how are you? i mean i am okay other than my job situation but relati... | More explanation | Explain the purpose | ||
Current Experience | anger | job crisis | I was pulled off of a project I had been on for 6 months. Last week I was transferred to a new team and all of the hard work I had put in for 6 months was given to another engineer to finish. The reason I was given was that my skills would be better used on this other team because they were behind on their project. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "4",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Others",
"text": "Hello, how are you today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "hey I am fine and you?"
},
{
"speaker": "sys",
"strategy": "Others",
"text": "I am great. Is anything bothering you today?"
},
{
"speake... | no it was nice talking to a real person and not AI. | Maybe have the HIT in it's oen window. | no | no |
Current Experience | sadness | breakup with partner | I recently broke up with my girlfriend of 2 years. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hi. How are you?"
},
{
"speaker": "sys",
"strategy": "Restatement or Paraphrasing",
"text": "Good how are you doing?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I’ve had better days."
},
{
"speaker": "sys",
... | Good advice! | No | I liked being able to help | Not that I can think of |
Previous Experience | sadness | breakup with partner | My girlfriend and I broke up due to all the fights we were having. It was mutual but it was still sad. I felt as if my life had ended and everything was in black and white. I was sad for a year afterwards. | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, how are you feeling today? Is there anything you'd like to talk about?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I am sad because I lost my girlfriend of one year."
},
{
"speaker": "sys",
"strategy": "Affirm... | No. | It's great already. | ||
Current Experience | depression | ongoing depression | the pandemic | {
"seeker": {
"empathy": "5",
"final_emotion_intensity": "3",
"initial_emotion_intensity": "5",
"relevance": "5"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "Hi there"
},
{
"speaker": "sys",
"strategy": "Others",
"text": "hello! how are you?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I am good, thanks. I hope you're well also."
},
{
"speaker": "sys",
"strategy"... | someone who can relate to you | none | ||
Previous Experience | sadness | problems with friends | i talk with my friendship | {
"seeker": {
"empathy": null,
"final_emotion_intensity": null,
"initial_emotion_intensity": "5",
"relevance": null
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello, how are you today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "Hii Hii Today i am very sad"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Why are you feeling sad?"
},
{
"speaker": "usr",
... | NO | NO | Goes on for too long. | Put a time limit on it. |
Current Experience | sadness | breakup with partner | I broke up with my girlfriend since we didn't have chemistry and now I feel alone. | {
"seeker": {
"empathy": null,
"final_emotion_intensity": null,
"initial_emotion_intensity": "3",
"relevance": null
},
"supporter": {
"relevance": null
}
} | [
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello. Thank you for joining the peer support session. How can I be of help today?"
},
{
"speaker": "usr",
"strategy": null,
"text": "I broke up with my girlfriend since we didnt have chemistry and now I feel alone."
},
{
"spea... | no | no | ||
Current Experience | anxiety | ongoing depression | I am very anxious about loved ones with COVID right now and finances this close to the Holidays | {
"seeker": {
"empathy": "4",
"final_emotion_intensity": "2",
"initial_emotion_intensity": "3",
"relevance": "4"
},
"supporter": {
"relevance": "5"
}
} | [
{
"speaker": "usr",
"strategy": null,
"text": "I am having a very anxious day today"
},
{
"speaker": "sys",
"strategy": "Question",
"text": "Hello! I am here to help, could you please tell me what the issue is?"
},
{
"speaker": "usr",
"strategy": null,
"text": "My mother ... | Having to have a certain number of messages back and forth, it seemed like we were waiting just to finish. | Less time constraints, make it flow easier. | Nothing specific | Nope |
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