Upload 2 files

.gitattributes

@@ -59,3 +59,4 @@ saved_model/**/* filter=lfs diff=lfs merge=lfs -text
 *.webm filter=lfs diff=lfs merge=lfs -text
 test.csv filter=lfs diff=lfs merge=lfs -text
 train.csv filter=lfs diff=lfs merge=lfs -text
+synth_hard.csv filter=lfs diff=lfs merge=lfs -text

synth_easy.csv

@@ -0,0 +1,801 @@
+text,message_sys,message_user,label_oracle,message_assistant_oracle,id
+I'm unsatisfied with the service and would like my account closed. What does your bank require to terminate it?,"You are a helpful assistant that classifies customer support requests into one of the following categories: <categories>
+label	intent (category)
+0	activate_my_card
+1	age_limit
+2	apple_pay_or_google_pay
+3	atm_support
+4	automatic_top_up
+5	balance_not_updated_after_bank_transfer
+6	balance_not_updated_after_cheque_or_cash_deposit
+7	beneficiary_not_allowed
+8	cancel_transfer
+9	card_about_to_expire
+10	card_acceptance
+11	card_arrival
+12	card_delivery_estimate
+13	card_linking
+14	card_not_working
+15	card_payment_fee_charged
+16	card_payment_not_recognised
+17	card_payment_wrong_exchange_rate
+18	card_swallowed
+19	cash_withdrawal_charge
+20	cash_withdrawal_not_recognised
+21	change_pin
+22	compromised_card
+23	contactless_not_working
+24	country_support
+25	declined_card_payment
+26	declined_cash_withdrawal
+27	declined_transfer
+28	direct_debit_payment_not_recognised
+29	disposable_card_limits
+30	edit_personal_details
+31	exchange_charge
+32	exchange_rate
+33	exchange_via_app
+34	extra_charge_on_statement
+35	failed_transfer
+36	fiat_currency_support
+37	get_disposable_virtual_card
+38	get_physical_card
+39	getting_spare_card
+40	getting_virtual_card
+41	lost_or_stolen_card
+42	lost_or_stolen_phone
+43	order_physical_card
+44	passcode_forgotten
+45	pending_card_payment
+46	pending_cash_withdrawal
+47	pending_top_up
+48	pending_transfer
+49	pin_blocked
+50	receiving_money
+51	Refund_not_showing_up
+52	request_refund
+53	reverted_card_payment?
+54	supported_cards_and_currencies
+55	terminate_account
+56	top_up_by_bank_transfer_charge
+57	top_up_by_card_charge
+58	top_up_by_cash_or_cheque
+59	top_up_failed
+60	top_up_limits
+61	top_up_reverted
+62	topping_up_by_card
+63	transaction_charged_twice
+64	transfer_fee_charged
+65	transfer_into_account
+66	transfer_not_received_by_recipient
+67	transfer_timing
+68	unable_to_verify_identity
+69	verify_my_identity
+70	verify_source_of_funds
+71	verify_top_up
+72	virtual_card_not_working
+73	visa_or_mastercard
+74	why_verify_identity
+75	wrong_amount_of_cash_received
+76	wrong_exchange_rate_for_cash_withdrawal
+</categories>. Only respond with a single category number, no other text.",I'm unsatisfied with the service and would like my account closed. What does your bank require to terminate it?,55,55,banking77_synth_easy_0
+"My Google Pay balance has been deducted but the top up did not go through, what could be the problem?","You are a helpful assistant that classifies customer support requests into one of the following categories: <categories>
+label	intent (category)
+0	activate_my_card
+1	age_limit
+2	apple_pay_or_google_pay
+3	atm_support
+4	automatic_top_up
+5	balance_not_updated_after_bank_transfer
+6	balance_not_updated_after_cheque_or_cash_deposit
+7	beneficiary_not_allowed
+8	cancel_transfer
+9	card_about_to_expire
+10	card_acceptance
+11	card_arrival
+12	card_delivery_estimate
+13	card_linking
+14	card_not_working
+15	card_payment_fee_charged
+16	card_payment_not_recognised
+17	card_payment_wrong_exchange_rate
+18	card_swallowed
+19	cash_withdrawal_charge
+20	cash_withdrawal_not_recognised
+21	change_pin
+22	compromised_card
+23	contactless_not_working
+24	country_support
+25	declined_card_payment
+26	declined_cash_withdrawal
+27	declined_transfer
+28	direct_debit_payment_not_recognised
+29	disposable_card_limits
+30	edit_personal_details
+31	exchange_charge
+32	exchange_rate
+33	exchange_via_app
+34	extra_charge_on_statement
+35	failed_transfer
+36	fiat_currency_support
+37	get_disposable_virtual_card
+38	get_physical_card
+39	getting_spare_card
+40	getting_virtual_card
+41	lost_or_stolen_card
+42	lost_or_stolen_phone
+43	order_physical_card
+44	passcode_forgotten
+45	pending_card_payment
+46	pending_cash_withdrawal
+47	pending_top_up
+48	pending_transfer
+49	pin_blocked
+50	receiving_money
+51	Refund_not_showing_up
+52	request_refund
+53	reverted_card_payment?
+54	supported_cards_and_currencies
+55	terminate_account
+56	top_up_by_bank_transfer_charge
+57	top_up_by_card_charge
+58	top_up_by_cash_or_cheque
+59	top_up_failed
+60	top_up_limits
+61	top_up_reverted
+62	topping_up_by_card
+63	transaction_charged_twice
+64	transfer_fee_charged
+65	transfer_into_account
+66	transfer_not_received_by_recipient
+67	transfer_timing
+68	unable_to_verify_identity
+69	verify_my_identity
+70	verify_source_of_funds
+71	verify_top_up
+72	virtual_card_not_working
+73	visa_or_mastercard
+74	why_verify_identity
+75	wrong_amount_of_cash_received
+76	wrong_exchange_rate_for_cash_withdrawal
+</categories>. Only respond with a single category number, no other text.","My Google Pay balance has been deducted but the top up did not go through, what could be the problem?",59,59,banking77_synth_easy_1
+How long will it take to deliver my new card to my address?,"You are a helpful assistant that classifies customer support requests into one of the following categories: <categories>
+label	intent (category)
+0	activate_my_card
+1	age_limit
+2	apple_pay_or_google_pay
+3	atm_support
+4	automatic_top_up
+5	balance_not_updated_after_bank_transfer
+6	balance_not_updated_after_cheque_or_cash_deposit
+7	beneficiary_not_allowed
+8	cancel_transfer
+9	card_about_to_expire
+10	card_acceptance
+11	card_arrival
+12	card_delivery_estimate
+13	card_linking
+14	card_not_working
+15	card_payment_fee_charged
+16	card_payment_not_recognised
+17	card_payment_wrong_exchange_rate
+18	card_swallowed
+19	cash_withdrawal_charge
+20	cash_withdrawal_not_recognised
+21	change_pin
+22	compromised_card
+23	contactless_not_working
+24	country_support
+25	declined_card_payment
+26	declined_cash_withdrawal
+27	declined_transfer
+28	direct_debit_payment_not_recognised
+29	disposable_card_limits
+30	edit_personal_details
+31	exchange_charge
+32	exchange_rate
+33	exchange_via_app
+34	extra_charge_on_statement
+35	failed_transfer
+36	fiat_currency_support
+37	get_disposable_virtual_card
+38	get_physical_card
+39	getting_spare_card
+40	getting_virtual_card
+41	lost_or_stolen_card
+42	lost_or_stolen_phone
+43	order_physical_card
+44	passcode_forgotten
+45	pending_card_payment
+46	pending_cash_withdrawal
+47	pending_top_up
+48	pending_transfer
+49	pin_blocked
+50	receiving_money
+51	Refund_not_showing_up
+52	request_refund
+53	reverted_card_payment?
+54	supported_cards_and_currencies
+55	terminate_account
+56	top_up_by_bank_transfer_charge
+57	top_up_by_card_charge
+58	top_up_by_cash_or_cheque
+59	top_up_failed
+60	top_up_limits
+61	top_up_reverted
+62	topping_up_by_card
+63	transaction_charged_twice
+64	transfer_fee_charged
+65	transfer_into_account
+66	transfer_not_received_by_recipient
+67	transfer_timing
+68	unable_to_verify_identity
+69	verify_my_identity
+70	verify_source_of_funds
+71	verify_top_up
+72	virtual_card_not_working
+73	visa_or_mastercard
+74	why_verify_identity
+75	wrong_amount_of_cash_received
+76	wrong_exchange_rate_for_cash_withdrawal
+</categories>. Only respond with a single category number, no other text.",How long will it take to deliver my new card to my address?,12,12,banking77_synth_easy_2
+"I don't recognize this direct debit payment on my statement, what should I do?","You are a helpful assistant that classifies customer support requests into one of the following categories: <categories>
+label	intent (category)
+0	activate_my_card
+1	age_limit
+2	apple_pay_or_google_pay
+3	atm_support
+4	automatic_top_up
+5	balance_not_updated_after_bank_transfer
+6	balance_not_updated_after_cheque_or_cash_deposit
+7	beneficiary_not_allowed
+8	cancel_transfer
+9	card_about_to_expire
+10	card_acceptance
+11	card_arrival
+12	card_delivery_estimate
+13	card_linking
+14	card_not_working
+15	card_payment_fee_charged
+16	card_payment_not_recognised
+17	card_payment_wrong_exchange_rate
+18	card_swallowed
+19	cash_withdrawal_charge
+20	cash_withdrawal_not_recognised
+21	change_pin
+22	compromised_card
+23	contactless_not_working
+24	country_support
+25	declined_card_payment
+26	declined_cash_withdrawal
+27	declined_transfer
+28	direct_debit_payment_not_recognised
+29	disposable_card_limits
+30	edit_personal_details
+31	exchange_charge
+32	exchange_rate
+33	exchange_via_app
+34	extra_charge_on_statement
+35	failed_transfer
+36	fiat_currency_support
+37	get_disposable_virtual_card
+38	get_physical_card
+39	getting_spare_card
+40	getting_virtual_card
+41	lost_or_stolen_card
+42	lost_or_stolen_phone
+43	order_physical_card
+44	passcode_forgotten
+45	pending_card_payment
+46	pending_cash_withdrawal
+47	pending_top_up
+48	pending_transfer
+49	pin_blocked
+50	receiving_money
+51	Refund_not_showing_up
+52	request_refund
+53	reverted_card_payment?
+54	supported_cards_and_currencies
+55	terminate_account
+56	top_up_by_bank_transfer_charge
+57	top_up_by_card_charge
+58	top_up_by_cash_or_cheque
+59	top_up_failed
+60	top_up_limits
+61	top_up_reverted
+62	topping_up_by_card
+63	transaction_charged_twice
+64	transfer_fee_charged
+65	transfer_into_account
+66	transfer_not_received_by_recipient
+67	transfer_timing
+68	unable_to_verify_identity
+69	verify_my_identity
+70	verify_source_of_funds
+71	verify_top_up
+72	virtual_card_not_working
+73	visa_or_mastercard
+74	why_verify_identity
+75	wrong_amount_of_cash_received
+76	wrong_exchange_rate_for_cash_withdrawal
+</categories>. Only respond with a single category number, no other text.","I don't recognize this direct debit payment on my statement, what should I do?",28,28,banking77_synth_easy_3
+Could you explain how to request a disposable virtual card for my online transactions?,"You are a helpful assistant that classifies customer support requests into one of the following categories: <categories>
+label	intent (category)
+0	activate_my_card
+1	age_limit
+2	apple_pay_or_google_pay
+3	atm_support
+4	automatic_top_up
+5	balance_not_updated_after_bank_transfer
+6	balance_not_updated_after_cheque_or_cash_deposit
+7	beneficiary_not_allowed
+8	cancel_transfer
+9	card_about_to_expire
+10	card_acceptance
+11	card_arrival
+12	card_delivery_estimate
+13	card_linking
+14	card_not_working
+15	card_payment_fee_charged
+16	card_payment_not_recognised
+17	card_payment_wrong_exchange_rate
+18	card_swallowed
+19	cash_withdrawal_charge
+20	cash_withdrawal_not_recognised
+21	change_pin
+22	compromised_card
+23	contactless_not_working
+24	country_support
+25	declined_card_payment
+26	declined_cash_withdrawal
+27	declined_transfer
+28	direct_debit_payment_not_recognised
+29	disposable_card_limits
+30	edit_personal_details
+31	exchange_charge
+32	exchange_rate
+33	exchange_via_app
+34	extra_charge_on_statement
+35	failed_transfer
+36	fiat_currency_support
+37	get_disposable_virtual_card
+38	get_physical_card
+39	getting_spare_card
+40	getting_virtual_card
+41	lost_or_stolen_card
+42	lost_or_stolen_phone
+43	order_physical_card
+44	passcode_forgotten
+45	pending_card_payment
+46	pending_cash_withdrawal
+47	pending_top_up
+48	pending_transfer
+49	pin_blocked
+50	receiving_money
+51	Refund_not_showing_up
+52	request_refund
+53	reverted_card_payment?
+54	supported_cards_and_currencies
+55	terminate_account
+56	top_up_by_bank_transfer_charge
+57	top_up_by_card_charge
+58	top_up_by_cash_or_cheque
+59	top_up_failed
+60	top_up_limits
+61	top_up_reverted
+62	topping_up_by_card
+63	transaction_charged_twice
+64	transfer_fee_charged
+65	transfer_into_account
+66	transfer_not_received_by_recipient
+67	transfer_timing
+68	unable_to_verify_identity
+69	verify_my_identity
+70	verify_source_of_funds
+71	verify_top_up
+72	virtual_card_not_working
+73	visa_or_mastercard
+74	why_verify_identity
+75	wrong_amount_of_cash_received
+76	wrong_exchange_rate_for_cash_withdrawal
+</categories>. Only respond with a single category number, no other text.",Could you explain how to request a disposable virtual card for my online transactions?,37,37,banking77_synth_easy_4
+How much does it cost to top up my account through a SEPA transfer?,"You are a helpful assistant that classifies customer support requests into one of the following categories: <categories>
+label	intent (category)
+0	activate_my_card
+1	age_limit
+2	apple_pay_or_google_pay
+3	atm_support
+4	automatic_top_up
+5	balance_not_updated_after_bank_transfer
+6	balance_not_updated_after_cheque_or_cash_deposit
+7	beneficiary_not_allowed
+8	cancel_transfer
+9	card_about_to_expire
+10	card_acceptance
+11	card_arrival
+12	card_delivery_estimate
+13	card_linking
+14	card_not_working
+15	card_payment_fee_charged
+16	card_payment_not_recognised
+17	card_payment_wrong_exchange_rate
+18	card_swallowed
+19	cash_withdrawal_charge
+20	cash_withdrawal_not_recognised
+21	change_pin
+22	compromised_card
+23	contactless_not_working
+24	country_support
+25	declined_card_payment
+26	declined_cash_withdrawal
+27	declined_transfer
+28	direct_debit_payment_not_recognised
+29	disposable_card_limits
+30	edit_personal_details
+31	exchange_charge
+32	exchange_rate
+33	exchange_via_app
+34	extra_charge_on_statement
+35	failed_transfer
+36	fiat_currency_support
+37	get_disposable_virtual_card
+38	get_physical_card
+39	getting_spare_card
+40	getting_virtual_card
+41	lost_or_stolen_card
+42	lost_or_stolen_phone
+43	order_physical_card
+44	passcode_forgotten
+45	pending_card_payment
+46	pending_cash_withdrawal
+47	pending_top_up
+48	pending_transfer
+49	pin_blocked
+50	receiving_money
+51	Refund_not_showing_up
+52	request_refund
+53	reverted_card_payment?
+54	supported_cards_and_currencies
+55	terminate_account
+56	top_up_by_bank_transfer_charge
+57	top_up_by_card_charge
+58	top_up_by_cash_or_cheque
+59	top_up_failed
+60	top_up_limits
+61	top_up_reverted
+62	topping_up_by_card
+63	transaction_charged_twice
+64	transfer_fee_charged
+65	transfer_into_account
+66	transfer_not_received_by_recipient
+67	transfer_timing
+68	unable_to_verify_identity
+69	verify_my_identity
+70	verify_source_of_funds
+71	verify_top_up
+72	virtual_card_not_working
+73	visa_or_mastercard
+74	why_verify_identity
+75	wrong_amount_of_cash_received
+76	wrong_exchange_rate_for_cash_withdrawal
+</categories>. Only respond with a single category number, no other text.",How much does it cost to top up my account through a SEPA transfer?,56,56,banking77_synth_easy_5
+I need to find out if I'm able to get a virtual card for my new account.,"You are a helpful assistant that classifies customer support requests into one of the following categories: <categories>
+label	intent (category)
+0	activate_my_card
+1	age_limit
+2	apple_pay_or_google_pay
+3	atm_support
+4	automatic_top_up
+5	balance_not_updated_after_bank_transfer
+6	balance_not_updated_after_cheque_or_cash_deposit
+7	beneficiary_not_allowed
+8	cancel_transfer
+9	card_about_to_expire
+10	card_acceptance
+11	card_arrival
+12	card_delivery_estimate
+13	card_linking
+14	card_not_working
+15	card_payment_fee_charged
+16	card_payment_not_recognised
+17	card_payment_wrong_exchange_rate
+18	card_swallowed
+19	cash_withdrawal_charge
+20	cash_withdrawal_not_recognised
+21	change_pin
+22	compromised_card
+23	contactless_not_working
+24	country_support
+25	declined_card_payment
+26	declined_cash_withdrawal
+27	declined_transfer
+28	direct_debit_payment_not_recognised
+29	disposable_card_limits
+30	edit_personal_details
+31	exchange_charge
+32	exchange_rate
+33	exchange_via_app
+34	extra_charge_on_statement
+35	failed_transfer
+36	fiat_currency_support
+37	get_disposable_virtual_card
+38	get_physical_card
+39	getting_spare_card
+40	getting_virtual_card
+41	lost_or_stolen_card
+42	lost_or_stolen_phone
+43	order_physical_card
+44	passcode_forgotten
+45	pending_card_payment
+46	pending_cash_withdrawal
+47	pending_top_up
+48	pending_transfer
+49	pin_blocked
+50	receiving_money
+51	Refund_not_showing_up
+52	request_refund
+53	reverted_card_payment?
+54	supported_cards_and_currencies
+55	terminate_account
+56	top_up_by_bank_transfer_charge
+57	top_up_by_card_charge
+58	top_up_by_cash_or_cheque
+59	top_up_failed
+60	top_up_limits
+61	top_up_reverted
+62	topping_up_by_card
+63	transaction_charged_twice
+64	transfer_fee_charged
+65	transfer_into_account
+66	transfer_not_received_by_recipient
+67	transfer_timing
+68	unable_to_verify_identity
+69	verify_my_identity
+70	verify_source_of_funds
+71	verify_top_up
+72	virtual_card_not_working
+73	visa_or_mastercard
+74	why_verify_identity
+75	wrong_amount_of_cash_received
+76	wrong_exchange_rate_for_cash_withdrawal
+</categories>. Only respond with a single category number, no other text.",I need to find out if I'm able to get a virtual card for my new account.,40,40,banking77_synth_easy_6
+"My card PIN is blocked, how can I unblock it online, please?","You are a helpful assistant that classifies customer support requests into one of the following categories: <categories>
+label	intent (category)
+0	activate_my_card
+1	age_limit
+2	apple_pay_or_google_pay
+3	atm_support
+4	automatic_top_up
+5	balance_not_updated_after_bank_transfer
+6	balance_not_updated_after_cheque_or_cash_deposit
+7	beneficiary_not_allowed
+8	cancel_transfer
+9	card_about_to_expire
+10	card_acceptance
+11	card_arrival
+12	card_delivery_estimate
+13	card_linking
+14	card_not_working
+15	card_payment_fee_charged
+16	card_payment_not_recognised
+17	card_payment_wrong_exchange_rate
+18	card_swallowed
+19	cash_withdrawal_charge
+20	cash_withdrawal_not_recognised
+21	change_pin
+22	compromised_card
+23	contactless_not_working
+24	country_support
+25	declined_card_payment
+26	declined_cash_withdrawal
+27	declined_transfer
+28	direct_debit_payment_not_recognised
+29	disposable_card_limits
+30	edit_personal_details
+31	exchange_charge
+32	exchange_rate
+33	exchange_via_app
+34	extra_charge_on_statement
+35	failed_transfer
+36	fiat_currency_support
+37	get_disposable_virtual_card
+38	get_physical_card
+39	getting_spare_card
+40	getting_virtual_card
+41	lost_or_stolen_card
+42	lost_or_stolen_phone
+43	order_physical_card
+44	passcode_forgotten
+45	pending_card_payment
+46	pending_cash_withdrawal
+47	pending_top_up
+48	pending_transfer
+49	pin_blocked
+50	receiving_money
+51	Refund_not_showing_up
+52	request_refund
+53	reverted_card_payment?
+54	supported_cards_and_currencies
+55	terminate_account
+56	top_up_by_bank_transfer_charge
+57	top_up_by_card_charge
+58	top_up_by_cash_or_cheque
+59	top_up_failed
+60	top_up_limits
+61	top_up_reverted
+62	topping_up_by_card
+63	transaction_charged_twice
+64	transfer_fee_charged
+65	transfer_into_account
+66	transfer_not_received_by_recipient
+67	transfer_timing
+68	unable_to_verify_identity
+69	verify_my_identity
+70	verify_source_of_funds
+71	verify_top_up
+72	virtual_card_not_working
+73	visa_or_mastercard
+74	why_verify_identity
+75	wrong_amount_of_cash_received
+76	wrong_exchange_rate_for_cash_withdrawal
+</categories>. Only respond with a single category number, no other text.","My card PIN is blocked, how can I unblock it online, please?",49,49,banking77_synth_easy_7
+I've been told I'm eligible for a work-study grant. How will the money be deposited into my account?,"You are a helpful assistant that classifies customer support requests into one of the following categories: <categories>
+label	intent (category)
+0	activate_my_card
+1	age_limit
+2	apple_pay_or_google_pay
+3	atm_support
+4	automatic_top_up
+5	balance_not_updated_after_bank_transfer
+6	balance_not_updated_after_cheque_or_cash_deposit
+7	beneficiary_not_allowed
+8	cancel_transfer
+9	card_about_to_expire
+10	card_acceptance
+11	card_arrival
+12	card_delivery_estimate
+13	card_linking
+14	card_not_working
+15	card_payment_fee_charged
+16	card_payment_not_recognised
+17	card_payment_wrong_exchange_rate
+18	card_swallowed
+19	cash_withdrawal_charge
+20	cash_withdrawal_not_recognised
+21	change_pin
+22	compromised_card
+23	contactless_not_working
+24	country_support
+25	declined_card_payment
+26	declined_cash_withdrawal
+27	declined_transfer
+28	direct_debit_payment_not_recognised
+29	disposable_card_limits
+30	edit_personal_details
+31	exchange_charge
+32	exchange_rate
+33	exchange_via_app
+34	extra_charge_on_statement
+35	failed_transfer
+36	fiat_currency_support
+37	get_disposable_virtual_card
+38	get_physical_card
+39	getting_spare_card
+40	getting_virtual_card
+41	lost_or_stolen_card
+42	lost_or_stolen_phone
+43	order_physical_card
+44	passcode_forgotten
+45	pending_card_payment
+46	pending_cash_withdrawal
+47	pending_top_up
+48	pending_transfer
+49	pin_blocked
+50	receiving_money
+51	Refund_not_showing_up
+52	request_refund
+53	reverted_card_payment?
+54	supported_cards_and_currencies
+55	terminate_account
+56	top_up_by_bank_transfer_charge
+57	top_up_by_card_charge
+58	top_up_by_cash_or_cheque
+59	top_up_failed
+60	top_up_limits
+61	top_up_reverted
+62	topping_up_by_card
+63	transaction_charged_twice
+64	transfer_fee_charged
+65	transfer_into_account
+66	transfer_not_received_by_recipient
+67	transfer_timing
+68	unable_to_verify_identity
+69	verify_my_identity
+70	verify_source_of_funds
+71	verify_top_up
+72	virtual_card_not_working
+73	visa_or_mastercard
+74	why_verify_identity
+75	wrong_amount_of_cash_received
+76	wrong_exchange_rate_for_cash_withdrawal
+</categories>. Only respond with a single category number, no other text.",I've been told I'm eligible for a work-study grant. How will the money be deposited into my account?,50,50,banking77_synth_easy_8
+Which payment methods and currencies do you support for international transactions?,"You are a helpful assistant that classifies customer support requests into one of the following categories: <categories>
+label	intent (category)
+0	activate_my_card
+1	age_limit
+2	apple_pay_or_google_pay
+3	atm_support
+4	automatic_top_up
+5	balance_not_updated_after_bank_transfer
+6	balance_not_updated_after_cheque_or_cash_deposit
+7	beneficiary_not_allowed
+8	cancel_transfer
+9	card_about_to_expire
+10	card_acceptance
+11	card_arrival
+12	card_delivery_estimate
+13	card_linking
+14	card_not_working
+15	card_payment_fee_charged
+16	card_payment_not_recognised
+17	card_payment_wrong_exchange_rate
+18	card_swallowed
+19	cash_withdrawal_charge
+20	cash_withdrawal_not_recognised
+21	change_pin
+22	compromised_card
+23	contactless_not_working
+24	country_support
+25	declined_card_payment
+26	declined_cash_withdrawal
+27	declined_transfer
+28	direct_debit_payment_not_recognised
+29	disposable_card_limits
+30	edit_personal_details
+31	exchange_charge
+32	exchange_rate
+33	exchange_via_app
+34	extra_charge_on_statement
+35	failed_transfer
+36	fiat_currency_support
+37	get_disposable_virtual_card
+38	get_physical_card
+39	getting_spare_card
+40	getting_virtual_card
+41	lost_or_stolen_card
+42	lost_or_stolen_phone
+43	order_physical_card
+44	passcode_forgotten
+45	pending_card_payment
+46	pending_cash_withdrawal
+47	pending_top_up
+48	pending_transfer
+49	pin_blocked
+50	receiving_money
+51	Refund_not_showing_up
+52	request_refund
+53	reverted_card_payment?
+54	supported_cards_and_currencies
+55	terminate_account
+56	top_up_by_bank_transfer_charge
+57	top_up_by_card_charge
+58	top_up_by_cash_or_cheque
+59	top_up_failed
+60	top_up_limits
+61	top_up_reverted
+62	topping_up_by_card
+63	transaction_charged_twice
+64	transfer_fee_charged
+65	transfer_into_account
+66	transfer_not_received_by_recipient
+67	transfer_timing
+68	unable_to_verify_identity
+69	verify_my_identity
+70	verify_source_of_funds
+71	verify_top_up
+72	virtual_card_not_working
+73	visa_or_mastercard
+74	why_verify_identity
+75	wrong_amount_of_cash_received
+76	wrong_exchange_rate_for_cash_withdrawal
+</categories>. Only respond with a single category number, no other text.",Which payment methods and currencies do you support for international transactions?,54,54,banking77_synth_easy_9

synth_hard.csv

@@ -0,0 +1,3 @@
+version https://git-lfs.github.com/spec/v1
+oid sha256:9b479039c299232ae853a85c03bf326298db6a02f3c789be1d70a86850837658
+size 12632746