metadata
dataset_info:
features:
- name: text
dtype: string
- name: label
dtype:
class_label:
names:
'0': Aadhar Card Issues
'1': Account Balance & Statement
'2': Account Blocked
'3': Auto Debt & Renewal
'4': Bad App
'5': Cashback Benefits & Offers
'6': Channel of Communications
'7': Charges & Fess
'8': Cheque Book
'9': Credit/Cibil Score
'10': Deposits & Withdrawl
'11': Device Compatibility
'12': Discussions on User Privacy
'13': Driving & Voter Id
'14': EMI Management
'15': Giftcard & Deals
'16': Good App
'17': Harassment & Legal Threats
'18': Insurance & Policy
'19': Interest Rates
'20': Interface Design
'21': Jackpot & Lucky Spin
'22': KYC Verifications & Issues
'23': Language preference
'24': Late Fees & Penalities
'25': Loan Approval & Rejection
'26': Loan Closure
'27': Loan Disbursal
'28': Loan Documentation
'29': Loan Status
'30': Login/Registration Issue
'31': Malware & PlayProtect
'32': Misleading Scam & Fraud offer
'33': Misssed Feature
'34': Mobile & Address Change
'35': Money Transfer
'36': Navigation"
'37': Network & Sever Issues
'38': New Design/Theme Request
'39': Notifcations & Reminders
'40': Online Shopping
'41': OTP or Pin Related
'42': Pan Card Issues
'43': Personal Info Concern
'44': Processing and Fees
'45': Profile Data Updation
'46': QR Code Scanning Concern
'47': Query/Compalint Resolution
'48': Referral and Promotion
'49': Refunds
'50': Rewards
'51': Screenshots
'52': SIM Card Concerns
'53': Slowness & Crashes
'54': Staff Behaviour
'55': Subscription & Membership Concerns
'56': Super Performance
'57': Transaction Error
'58': Unauthorized Transactions
'59': Unresolved Problem/No Response
'60': Unresponsive Feature
'61': Updates & Bugs
'62': Voucher & Coupon
splits:
- name: train
num_bytes: 86716865.60689953
num_examples: 707395
- name: test
num_bytes: 9635275.393100465
num_examples: 78600
download_size: 52946193
dataset_size: 96352141
configs:
- config_name: default
data_files:
- split: train
path: data/train-*
- split: test
path: data/test-*