text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I didn't cancel my card payment. | {
"text": "I didn't cancel my card payment."
} | [
{
"label": "NEGATIVE",
"score": 0.02161567471921444
},
{
"label": "POSITIVE",
"score": 0.978384256362915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How do I change to AUD from GBP? | {
"text": "How do I change to AUD from GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988886713981628
},
{
"label": "POSITIVE",
"score": 0.0011114024091511965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added? | {
"text": "There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969993829727173
},
{
"label": "POSITIVE",
"score": 0.0030006233137100935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I need help fixing my contactless. It's not working anywhere I go today. | {
"text": "I need help fixing my contactless. It's not working anywhere I go today."
} | [
{
"label": "NEGATIVE",
"score": 0.999743640422821
},
{
"label": "POSITIVE",
"score": 0.0002564038732089102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
what currencies do you accept? | {
"text": "what currencies do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.16064806282520294
},
{
"label": "POSITIVE",
"score": 0.8393518924713135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
i want to get my salary deposited as pesos? | {
"text": "i want to get my salary deposited as pesos?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994726777076721
},
{
"label": "POSITIVE",
"score": 0.0005273150163702667
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Why do I need to verify a top-up? | {
"text": "Why do I need to verify a top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995132684707642
},
{
"label": "POSITIVE",
"score": 0.0004867787647526711
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything. | {
"text": "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything."
} | [
{
"label": "NEGATIVE",
"score": 0.9995470643043518
},
{
"label": "POSITIVE",
"score": 0.00045294236042536795
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
How do I get extra cards? | {
"text": "How do I get extra cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979705214500427
},
{
"label": "POSITIVE",
"score": 0.002029449911788106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
My top-up hasn't gone through, what happened? | {
"text": "My top-up hasn't gone through, what happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954083561897278
},
{
"label": "POSITIVE",
"score": 0.004591593984514475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer. | {
"text": "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9988970756530762
},
{
"label": "POSITIVE",
"score": 0.0011028636945411563
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Apple watch top up help, please? | {
"text": "Apple watch top up help, please?"
} | [
{
"label": "NEGATIVE",
"score": 0.14920936524868011
},
{
"label": "POSITIVE",
"score": 0.8507906794548035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I want to end my account | {
"text": "I want to end my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9993880987167358
},
{
"label": "POSITIVE",
"score": 0.0006119360914453864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I am asking to end my account. | {
"text": "I am asking to end my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9980529546737671
},
{
"label": "POSITIVE",
"score": 0.001947050797753036
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
How long do I need to wait to see an update after I make a bank transfer? | {
"text": "How long do I need to wait to see an update after I make a bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991462230682373
},
{
"label": "POSITIVE",
"score": 0.0008537437533959746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I am inquiring about a $1 charge on my statement. | {
"text": "I am inquiring about a $1 charge on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9914352297782898
},
{
"label": "POSITIVE",
"score": 0.008564770221710205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Can I add money to my card automatically during a trip? | {
"text": "Can I add money to my card automatically during a trip?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978334307670593
},
{
"label": "POSITIVE",
"score": 0.0021665256936103106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Why did you revert my top up? | {
"text": "Why did you revert my top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957401752471924
},
{
"label": "POSITIVE",
"score": 0.004259787499904633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Is there a reason why there is an extra £1 charge on my account? | {
"text": "Is there a reason why there is an extra £1 charge on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992339611053467
},
{
"label": "POSITIVE",
"score": 0.0007660671835765243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to. | {
"text": "Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to."
} | [
{
"label": "NEGATIVE",
"score": 0.9994230270385742
},
{
"label": "POSITIVE",
"score": 0.0005770287825725973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM! | {
"text": "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995359182357788
},
{
"label": "POSITIVE",
"score": 0.0004640818515326828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
is there a way i can see source of money? | {
"text": "is there a way i can see source of money?"
} | [
{
"label": "NEGATIVE",
"score": 0.998927652835846
},
{
"label": "POSITIVE",
"score": 0.001072367187589407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Will my card be a MasterCard or a Visa? | {
"text": "Will my card be a MasterCard or a Visa?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964471459388733
},
{
"label": "POSITIVE",
"score": 0.0035528396256268024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I have cash deposit to my account but it is experiencing a problem | {
"text": "I have cash deposit to my account but it is experiencing a problem"
} | [
{
"label": "NEGATIVE",
"score": 0.9983837604522705
},
{
"label": "POSITIVE",
"score": 0.0016162390820682049
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why and I being charged this fee? | {
"text": "Why and I being charged this fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.995545506477356
},
{
"label": "POSITIVE",
"score": 0.004454495385289192
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Please, tell me why I can't have the funds I deposited a week ago? I need the money now. | {
"text": "Please, tell me why I can't have the funds I deposited a week ago? I need the money now."
} | [
{
"label": "NEGATIVE",
"score": 0.9983376264572144
},
{
"label": "POSITIVE",
"score": 0.0016623131232336164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I need quickly transfer something from China. About how long will it take? | {
"text": "I need quickly transfer something from China. About how long will it take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994472861289978
},
{
"label": "POSITIVE",
"score": 0.0005527135799638927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I didn't withdraw cash but I see that transaction on my app | {
"text": "I didn't withdraw cash but I see that transaction on my app"
} | [
{
"label": "NEGATIVE",
"score": 0.1009998768568039
},
{
"label": "POSITIVE",
"score": 0.8990001082420349
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be? | {
"text": "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968734383583069
},
{
"label": "POSITIVE",
"score": 0.0031265600118786097
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I tried to make a transfer like five different times. Why won't your system let me? Is it broke? | {
"text": "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?"
} | [
{
"label": "NEGATIVE",
"score": 0.99928879737854
},
{
"label": "POSITIVE",
"score": 0.0007111774757504463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Could you please tell me your exchange rates? | {
"text": "Could you please tell me your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950922727584839
},
{
"label": "POSITIVE",
"score": 0.004907696042209864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Instead of GBP, how do I exchange for AUD? | {
"text": "Instead of GBP, how do I exchange for AUD?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986990690231323
},
{
"label": "POSITIVE",
"score": 0.0013008842943236232
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Why isn't the transferred money there? | {
"text": "Why isn't the transferred money there?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977645874023438
},
{
"label": "POSITIVE",
"score": 0.0022354237735271454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
My card was declined | {
"text": "My card was declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9968360662460327
},
{
"label": "POSITIVE",
"score": 0.003163847140967846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I think my card is stolen! | {
"text": "I think my card is stolen!"
} | [
{
"label": "NEGATIVE",
"score": 0.9976804256439209
},
{
"label": "POSITIVE",
"score": 0.002319526858627796
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I'm confused ass to why my contactless is not working. | {
"text": "I'm confused ass to why my contactless is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.999546229839325
},
{
"label": "POSITIVE",
"score": 0.0004537076165433973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card? | {
"text": "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9920938611030579
},
{
"label": "POSITIVE",
"score": 0.007906132377684116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright. | {
"text": "I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright."
} | [
{
"label": "NEGATIVE",
"score": 0.05005091801285744
},
{
"label": "POSITIVE",
"score": 0.9499490857124329
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What do I need to do to receive my payroll in the account? | {
"text": "What do I need to do to receive my payroll in the account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991793036460876
},
{
"label": "POSITIVE",
"score": 0.000820663757622242
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
when does my balance update for a transfer | {
"text": "when does my balance update for a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9854698181152344
},
{
"label": "POSITIVE",
"score": 0.014530115760862827
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Do you do business in the EU? | {
"text": "Do you do business in the EU?"
} | [
{
"label": "NEGATIVE",
"score": 0.973034679889679
},
{
"label": "POSITIVE",
"score": 0.026965275406837463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Why are you charging me a transfer fee? | {
"text": "Why are you charging me a transfer fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984807372093201
},
{
"label": "POSITIVE",
"score": 0.001519303652457893
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why is my disposable card not working? | {
"text": "Why is my disposable card not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997149109840393
},
{
"label": "POSITIVE",
"score": 0.0002851083118002862
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
How do I verify my ID? | {
"text": "How do I verify my ID?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982511401176453
},
{
"label": "POSITIVE",
"score": 0.0017488760640844703
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments. | {
"text": "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments."
} | [
{
"label": "NEGATIVE",
"score": 0.9991070628166199
},
{
"label": "POSITIVE",
"score": 0.0008929405594244599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Can someone help with my passcode? | {
"text": "Can someone help with my passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988147020339966
},
{
"label": "POSITIVE",
"score": 0.0011852820171043277
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I don't remember my login code | {
"text": "I don't remember my login code"
} | [
{
"label": "NEGATIVE",
"score": 0.9996040463447571
},
{
"label": "POSITIVE",
"score": 0.00039591960376128554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I topped up recently and saw the money go through, but now it's just gone? What's going on | {
"text": "I topped up recently and saw the money go through, but now it's just gone? What's going on"
} | [
{
"label": "NEGATIVE",
"score": 0.9995160102844238
},
{
"label": "POSITIVE",
"score": 0.00048405322013422847
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card? | {
"text": "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993728995323181
},
{
"label": "POSITIVE",
"score": 0.0006271636229939759
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What are the disposable virtual card limits? | {
"text": "What are the disposable virtual card limits?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981924891471863
},
{
"label": "POSITIVE",
"score": 0.001807485125027597
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do. | {
"text": "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do."
} | [
{
"label": "NEGATIVE",
"score": 0.9982799291610718
},
{
"label": "POSITIVE",
"score": 0.0017200327711179852
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Currently my card is broken. | {
"text": "Currently my card is broken."
} | [
{
"label": "NEGATIVE",
"score": 0.9987956285476685
},
{
"label": "POSITIVE",
"score": 0.0012043259339407086
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though... | {
"text": "How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though..."
} | [
{
"label": "NEGATIVE",
"score": 0.9978736639022827
},
{
"label": "POSITIVE",
"score": 0.002126381266862154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning. | {
"text": "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9961540102958679
},
{
"label": "POSITIVE",
"score": 0.0038460353389382362
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately? | {
"text": "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?"
} | [
{
"label": "NEGATIVE",
"score": 0.999504804611206
},
{
"label": "POSITIVE",
"score": 0.0004951409646309912
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How many physical cards am I allowed to have? | {
"text": "How many physical cards am I allowed to have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9926338791847229
},
{
"label": "POSITIVE",
"score": 0.007366115227341652
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
How much does top up fees cost? | {
"text": "How much does top up fees cost?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971193075180054
},
{
"label": "POSITIVE",
"score": 0.002880686428397894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Can I use my account now, even though my identity verification has not gone through yet? | {
"text": "Can I use my account now, even though my identity verification has not gone through yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982064962387085
},
{
"label": "POSITIVE",
"score": 0.001793504343368113
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
My cheque is taking a while | {
"text": "My cheque is taking a while"
} | [
{
"label": "NEGATIVE",
"score": 0.9936145544052124
},
{
"label": "POSITIVE",
"score": 0.006385470740497112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Transfer declined. | {
"text": "Transfer declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9993591904640198
},
{
"label": "POSITIVE",
"score": 0.0006407760083675385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Hi there, I came across a problem with my top up and my money is missing, was there a system error? | {
"text": "Hi there, I came across a problem with my top up and my money is missing, was there a system error?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994810223579407
},
{
"label": "POSITIVE",
"score": 0.0005189906223677099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I looked at my statement and found a payment I and found a mistake. | {
"text": "I looked at my statement and found a payment I and found a mistake."
} | [
{
"label": "NEGATIVE",
"score": 0.9990764856338501
},
{
"label": "POSITIVE",
"score": 0.0009234753088094294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
It won't let me activate my card. | {
"text": "It won't let me activate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.896984875202179
},
{
"label": "POSITIVE",
"score": 0.10301510989665985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
what is the exchange rate when i get cash | {
"text": "what is the exchange rate when i get cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9902136921882629
},
{
"label": "POSITIVE",
"score": 0.00978631991893053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can I get an actual card | {
"text": "Can I get an actual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9749061465263367
},
{
"label": "POSITIVE",
"score": 0.025093834847211838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Is there a fee for topping up by charge card? | {
"text": "Is there a fee for topping up by charge card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972289204597473
},
{
"label": "POSITIVE",
"score": 0.002771108178421855
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
If my PIN number is rejected, how do I solve it? | {
"text": "If my PIN number is rejected, how do I solve it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993317723274231
},
{
"label": "POSITIVE",
"score": 0.0006681481027044356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Can you help me to quickly cancel a transaction I accidentally did to the wrong account? | {
"text": "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997201561927795
},
{
"label": "POSITIVE",
"score": 0.00027981639141216874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I tried to get cash in the ATM but it was not approved | {
"text": "I tried to get cash in the ATM but it was not approved"
} | [
{
"label": "NEGATIVE",
"score": 0.9996434450149536
},
{
"label": "POSITIVE",
"score": 0.00035650026984512806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How can I fix this? The ATM gave me more cash than I'd asked for. | {
"text": "How can I fix this? The ATM gave me more cash than I'd asked for."
} | [
{
"label": "NEGATIVE",
"score": 0.9987817406654358
},
{
"label": "POSITIVE",
"score": 0.0012182547943666577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why is the exchange rate different than expected on my transaction? | {
"text": "Why is the exchange rate different than expected on my transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966523051261902
},
{
"label": "POSITIVE",
"score": 0.003347682533785701
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I would like to dispute a payment I didnt make | {
"text": "I would like to dispute a payment I didnt make"
} | [
{
"label": "NEGATIVE",
"score": 0.9972266554832458
},
{
"label": "POSITIVE",
"score": 0.002773287007585168
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why is there an extra fee charged? | {
"text": "Why is there an extra fee charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977332353591919
},
{
"label": "POSITIVE",
"score": 0.0022667990997433662
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Why are you keeping my money from me by declining my card? What is going on? | {
"text": "Why are you keeping my money from me by declining my card? What is going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.999322772026062
},
{
"label": "POSITIVE",
"score": 0.0006772381020709872
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I am locked out from entering my pin. | {
"text": "I am locked out from entering my pin."
} | [
{
"label": "NEGATIVE",
"score": 0.9970109462738037
},
{
"label": "POSITIVE",
"score": 0.0029890609439462423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Do you allow currency exchanges? | {
"text": "Do you allow currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9866845011711121
},
{
"label": "POSITIVE",
"score": 0.013315483927726746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How do I access the virtual card? | {
"text": "How do I access the virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973974227905273
},
{
"label": "POSITIVE",
"score": 0.0026025923434644938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
My card isn't working at all. What happened? | {
"text": "My card isn't working at all. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996482133865356
},
{
"label": "POSITIVE",
"score": 0.0003517531731631607
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I've obtained the card, how do I enable it on the app? | {
"text": "I've obtained the card, how do I enable it on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968398809432983
},
{
"label": "POSITIVE",
"score": 0.003160154679790139
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Please help. There is a payment in the app that isn't mine. | {
"text": "Please help. There is a payment in the app that isn't mine."
} | [
{
"label": "NEGATIVE",
"score": 0.99874347448349
},
{
"label": "POSITIVE",
"score": 0.0012566025834530592
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
The cash I deposited using the ATM is still pending | {
"text": "The cash I deposited using the ATM is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9849247336387634
},
{
"label": "POSITIVE",
"score": 0.015075212344527245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I went to top up my card and it was cancelled. | {
"text": "I went to top up my card and it was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9996681213378906
},
{
"label": "POSITIVE",
"score": 0.0003318390517961234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Hi, is everything in good standing with my card? I am receiving multiple "decline" messages. | {
"text": "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages."
} | [
{
"label": "NEGATIVE",
"score": 0.9987296462059021
},
{
"label": "POSITIVE",
"score": 0.0012702909298241138
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me? | {
"text": "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985743761062622
},
{
"label": "POSITIVE",
"score": 0.0014255910646170378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I would really like a physical card. | {
"text": "I would really like a physical card."
} | [
{
"label": "NEGATIVE",
"score": 0.023426881060004234
},
{
"label": "POSITIVE",
"score": 0.9765731692314148
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What do I do if I forgot my PIN? | {
"text": "What do I do if I forgot my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990147352218628
},
{
"label": "POSITIVE",
"score": 0.0009852213552221656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I deposited cash into my account and I'm having trouble seeing it on my account. | {
"text": "I deposited cash into my account and I'm having trouble seeing it on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9995449185371399
},
{
"label": "POSITIVE",
"score": 0.0004550662124529481
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on? | {
"text": "I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997043013572693
},
{
"label": "POSITIVE",
"score": 0.00029567338060587645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer? | {
"text": "I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975807666778564
},
{
"label": "POSITIVE",
"score": 0.0024191858246922493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why isn't my refund shown on my statement? | {
"text": "Why isn't my refund shown on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989312291145325
},
{
"label": "POSITIVE",
"score": 0.0010687526082620025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
The ATM did not give me as much cash as I requested. | {
"text": "The ATM did not give me as much cash as I requested."
} | [
{
"label": "NEGATIVE",
"score": 0.999665379524231
},
{
"label": "POSITIVE",
"score": 0.00033459518454037607
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How can I set up Google Pay on my device? | {
"text": "How can I set up Google Pay on my device?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994738698005676
},
{
"label": "POSITIVE",
"score": 0.0005261086043901742
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
There is a single payment on my card which shows as pending. | {
"text": "There is a single payment on my card which shows as pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9907976388931274
},
{
"label": "POSITIVE",
"score": 0.009202340617775917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What do I need to do to transfer money with my credit card? | {
"text": "What do I need to do to transfer money with my credit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994083642959595
},
{
"label": "POSITIVE",
"score": 0.0005915921647101641
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
When using my card I was charged a fee for doing so, why? | {
"text": "When using my card I was charged a fee for doing so, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987143278121948
},
{
"label": "POSITIVE",
"score": 0.0012856776593253016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Are these cards available in europe? | {
"text": "Are these cards available in europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9883350133895874
},
{
"label": "POSITIVE",
"score": 0.01166500523686409
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive. | {
"text": "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive."
} | [
{
"label": "NEGATIVE",
"score": 0.12632247805595398
},
{
"label": "POSITIVE",
"score": 0.8736775517463684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Given a choice, I'd rather have Mastercard. | {
"text": "Given a choice, I'd rather have Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.9990144968032837
},
{
"label": "POSITIVE",
"score": 0.000985517050139606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I was charged a fee for a transfer. Where did it come from? | {
"text": "I was charged a fee for a transfer. Where did it come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982354640960693
},
{
"label": "POSITIVE",
"score": 0.0017644804902374744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there. | {
"text": "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there."
} | [
{
"label": "NEGATIVE",
"score": 0.9963511228561401
},
{
"label": "POSITIVE",
"score": 0.0036489018239080906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
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