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Sales Associate Sales Associate Sales Associate Position -BOB'S DISCOUNT FURNITURE Cockeysville, MD * Possesses good communication skills. * Sound customer relationship and services. * Good mathematical and computational skills. * Goal oriented and a passionate self-starter. * Ability to decode and implement instructions. * Friendly and a good team player. * Ability to work under pressure with little or no supervision. * Result driven and passionate about meeting organizational objectives. * Sound information technology background and a quick learner. * Ability to adapt to changing working conditions. Authorized to work in the US for any employer Work Experience Sales Associate Bob's Discount Furniture - Cockeysville, MD March 2019 to Present RESPONSIBILITIES: 1. Dealing with customers on the phone, online and during in-store visit. 2. Assisting and guiding customers with selection and purchase of Merchandise and Accessories. 3. Processing transaction and payments using SAP software. 4. Processing Web orders and placing Delivery Dates. 5. Dealing with concerns and complaints by taking proactive steps that best satisfy customers. 6. Ensuring the store looks presentable during and after business hours by fluffing regularly. 7. Guiding customers through Alternative Financing options available to make purchases. 8. Follow-up and feedback on customers for better service. 9. Meeting and exceeding set goals and sales target weekly. 10. Communication with management team to achieve overall objectives. Cashier, Sales and Customer Service (Assistant Manager) Carroll Mart - Curtis Bay, MD February 2017 to December 2018 RESPONSIBILITIES: 1. Use of Cash Register for Sales of Merchandise. 2. Regular update of Stock and Inventory control. 3. Branding and Sales. 4. Report generation and communication with management team. 5. Customer Service and Technical Support. 6. Placing, processing and making payments for Merchandise delivered by Vendors. Education Officer /ICT Instructor Dairy Farms School Complex, Agege Lagos State July 2013 to October 2016 RESPONSIBILITIES: 1. Planning and presentation of lessons and practical sessions using the UBE Curriculum. 2. Performing administrative tasks and classroom management. 3. Maintenance of student records, Online classes and Website administration. 4. Coordinating groups to complete projects. 5. Working under pressure or variable terms to accomplish expected goals periodically. Systems Engineer, Web and Database Administrator Dopemu, Lagos State - Lagos, NG November 2011 to June 2012 RESPONSIBILITIES: 1. Operating Systems update, Installation and Configuration of Wireless Networks. 2. Development, Hosting and Maintenance of Static, Dynamic, Flash and Content Management Websites. 3. Developing, Installation, Maintenance and trouble-shooting of Database Engines and Servers. 4. Basic System Administration and Processing. Education Certificate of Membership Nigerian Institute of Management November 2011 Certificate of National Service Ibarapa East Oyo State October 2011 Bachelor of Science in (Education). Computer Science University of Benin, Edo State October 2010 Skills Database Management (Less than 1 year), Maintenance (2 years), Customer Service (6 years), Sales Management (3 years), Database Management System (Less than 1 year), Project Management (3 years), Microsoft Office (10+ years) Assessments Technical Support Completed August 2019 Measures a candidate's ability to apply protocols to identify errors and solutions in order to maintain system function. Full results: https://share.indeedassessments.com/share_assignment/8tl8awazvaimce8u Problem Solving Completed August 2019 Measures a candidate's ability to analyze relevant information when solving problems. Full results: https://share.indeedassessments.com/share_assignment/qjtwkzipumzz8-xb Organizational Skills Proficient August 2019 Arranging and managing information or materials using a set of rules. Full results: https://share.indeedassessments.com/share_assignment/cq8tirgtzbbnnugr Project Management Skills: Time Management Familiar August 2019 Prioritizing and allocating time to effectively achieve project deliverables. Full results: https://share.indeedassessments.com/share_assignment/v1kcgxxzcenwg5sx Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information TECHNICAL SKILLS: * Efficient use of Computer and Digital devices such as micro, smart and handheld devices. * Web Development and Administration which include Design, Hosting and Updating of Websites. * Good understanding of Database Concept and Relative Database Management System (RDBMS) * Developing and Maintenance of fairly robust database engines Microsoft Access, Structured Query Language (SQL Servers) * Use and maintenance of Computer Laboratory Equipments, Presentation Tools and Online Conferencing. * Use of SAP Software for Processing transactions.
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Bank Teller Bank Teller Bank Teller - Wells Fargo Bank Baltimore, MD Work Experience Bank Teller Wells Fargo Bank - Austell, GA December 2017 to Present Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services. Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports. Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative. Oracle Database Administrator Pherme Solutions - Atlanta, GA June 2013 to October 2017 Installed Oracle software, planning the database & security strategy, enrolling system users and planning for their Oracle Network access while creating, migrating and backing up database for various clients. Project Lead - successfully analyzed, recommended and implemented an active Oracle Data Guard to facilitate data protection, site redundancy and disaster recovery. Successfully upgrade multiple databases and performance tuning, maintenance and training for continuous operation Carried out Oracle Database maintenance; baselining, performance tuning, alert configuration, using snapshots taking by Automated Workload Repository (AWR)/ Automatic Database Diagnostic Monitor (ADDM) to generate performance reports, monitoring and database performance Performed database cloning and refreshes from production to UAT/DEV environment Business Analyst Intern Portal of Health - Lawrenceville, GA June 2017 to September 2017 Assisted with the redesign of a volunteer system to increase the productivity of company volunteer. Constructed strategic survey enhance the accuracy and relevance of survey results. Embedded redesigned survey models and instruction onto the company website and designed surveys accessibility features. Managed membership and client database using online systems to store, import and export necessary data for analysis. Data Management Systems Intern Emory University Hospital - Atlanta, GA October 2016 to December 2016 Worked with other interns on improving database functionality to improve data entry and reporting errors. Created and presented data finding and recommendations to senior leadership. Monitored and maintained data elements in SQL database systems. Data Analyst / Application Support SkyPacific Group Inc - Atlanta, GA February 2011 to March 2013 Maintain the Oracle 10g RAC environment and troubleshoot performance problems which included building test strategies, backup & recovery models for Oracle. Refreshing test databases. ? Managed backup & Recovery for Oracle on Linux using RMAN and went through the day-to-day user requests to troubleshoot the database related problems. ? Linux shell scripting for monitoring oracle Database status, security & backups. ? Monitored Tablespace size, resizing Tablespace, relocating data files for better disk I/O. ? Created user, allocation of appropriate tablespace quotas with necessary privileges and roles for Oracle & SQL Server databases. ? Created backup plan design and implementation using cold/hot backups and RMAN backup technology. ? Used OEM Grid Control Diagnostic and tuning packs to tune the application and SQL queries ? Ran complex queries to retrieve data and ad-hoc reports from multiple tables within Oracle database Education Bachelor's of Interdisciplinary Studies in Health Informatics in Interdisciplinary Studies Georgia State University - Atlanta, GA Skills Database, Oracle, Pl/sql, Sql, Visio, Excel, Microsoft excel, Microsoft powerpoint, Powerpoint, Microsoft word, Word Additional Information TECHNICAL SKILLS ? Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Visio, SQL and PL/SQL Fundamentals, Oracle Database 10g/11g Administration, Oracle Grid Infrastructure and ASM, Oracle Active Data Guard Internals and Data Guard Broker
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Sr. Administrative Assistant Sr. Administrative Assistant Principal Financial Group - USIS Distribution Des Moines, IA To utilize my extensive administrative skills to provide an exemplary experience for customers and colleagues. I also seek an environment that allows me to grow and to face new challenges while utilizing my strengths to learn tasks quickly and to prioritize within the most complex situations. Authorized to work in the US for any employer Work Experience Sr. Administrative Assistant Principal Financial Group- USIS Distribution - Des Moines, IA May 2017 to Present - Create and maintain administrative processes, partnering with key stakeholders and overseeing execution of process implementation - Manage calendars and correspondence for Directors and VP's within department - Schedule travel needs for Directors and VP's within department - Train additional administrative assistants to increase capacity and support the business growth - Manage internal and external relationships, serving as liaison for key resources - Execute assignments of non-routine and complex in nature Reason for resignation: currently employed. Seeking a new position that would better utilize my skill set and offer growth opportunities. Owner Berry Sweet Treats and Catering - Des Moines, IA July 2014 to Present - Grown business from $0 in revenue to $5k in revenue primarily through word of mouth marketing - Marketing creation and execution to grow the business - Website development for enhanced customer experience and streamlined ordering - Customer service and relationship management to deliver on brand experience for customers - Manage order fulfillment - Event coordination such as corporate meetings and weddings Reason for resignation: currently employed, and planning to continue business growth in addition to pursuing a full-time career. Assistant Administrator Principal Financial Group- RIS Distribution - Des Moines, IA December 2013 to May 2017 Acting Administrative Assistant for the Institutional Education Team - Create and maintain administrative processes, partnering with key stakeholders and overseeing execution of process implementation - Produce training manuals for new employees to expedite their time to productivity - Train additional administrative assistants to increase capacity and support the business growth - Manage internal and external relationships, serving as liaison for key resources - Partner with clients and representatives to deliver educational meetings - Order fulfillment of education materials - Develop and record presentations for educational meetings - Create monthly and quarterly reports for use in business planning Reason for resignation: transferred within Principal to a more advanced administrative role. Receptionist Rasmussen Group - Des Moines, IA May 2013 to November 2013 - Managed internal and external relationships, serving as liaison for key resources - Dispatched phones for all incoming calls - Distributed mail throughout the office - Coordinated new employee background and security checks in partnership with Human Resources - Created weekly and monthly reports for use in business planning Reason for resignation: offered advanced position at Principal. Chiropractic Assistant and Marketing Assistant Ballenger Chiropractic and Acupuncture - West Des Moines, IA January 2013 to April 2013 - Managed office facility - Managed scheduling and registering patients - Oversaw experience of guests - Organized supplies and medical files - Researched insurance benefits - Coordinated marketing events, serving as liaison for key resources Reason for resignation: needed a position that offered benefits. Executive Assistant and Project Coordinator Choice Solutions, LLC - Overland Park, KS October 2011 to August 2012 - Created and maintained administrative processes, partnering with key stakeholders and oversaw execution of process implementation - Produced training manuals for new employees to expedite their time to productivity - Trained and managed additional executive assistants - Managed internal and external relationships, serving as liaison for key resources - Dispatched phones for all incoming calls - Distributed mail throughout the office - Coordinated travel for the company partners - Partnered with clients and IT representatives to deliver products - Oversaw installation of products - Facilitated updates and resolutions to existing projects Reason for resignation: moved back to Des Moines to be closer to family. Administrative Assistant and Database Administrator Cornerstone Family Church - Des Moines, IA April 2010 to July 2011 - Created and maintained administrative processes, partnering with key stakeholders and oversaw execution of process implementation - Managed internal and external relationships, serving as liaison for key resources - Dispatched phones for all incoming calls - Organized and maintained membership database - Created and maintained check-in system - Managed check-in team - Coordinated events such as the youth and children's summer camps Reason for resignation: moved to Kansas City for career opportunities. Education Certification in Religious Studies in Regligion & Humanitarianism Youth With A Mission - Tyler, TX 2009 to 2010 Bachelor's in Vocal Music & General Business Iowa State University - Ames, IA 2004 to 2008 Skills Microsoft office (10+ years), Typing (10+ years)
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Database Administrator Database Administrator Buffalo, NY Technologically-minded professional and IT graduate with solid work experience. Excellent work ethic, able to quickly master new technologies and manage multiple projects efficiently. Goal-oriented and ready to learn. Currently seeking a position in which to utilize my skills as an IT professional and enthusiast, drawing upon my experience and ability to learn and adapt quickly in a variety of IT positions. Authorized to work in the US for any employer Work Experience Database Administrator RSVP Communications - Greensboro, NC January 2019 to Present SQL and FoxPro database work for a print company. Also print jobs, printer maintenance. Working with other depts. (fulfillment, billing, etc) Help Desk Support IBM/CTG - Buffalo, NY November 2017 to August 2018 Help Desk Technician 6 Fountain Plaza - Buffalo, NY April 2016 to April 2017 Provide product support for a Medicaid NEMT program; Provide product support for NEMT Dispatching program; Create/edit/manage knowledge based articles for each program; Update the company website with any new news, articles, updates; Handled on-boarding of new support personnel; HTML utilized; Tickets/call logs created for incidents as they come in; Live-Chat and screen sharing. Towards the end if my stay there I conducted meetings, help on-board and train new personnel and took over a managerial role. IT Tutor Buffalo, NY September 2015 to March 2016 Basic technical skills taught to clients on a per visit basis. Traveling to the students' locations to have face-to-face instructions in their area of study. Assisted college student in networking and security courses; Microsoft Office products uses and tools; proper internet, firewall and anti-virus usage, as well as properly organizing and sourcing their scholastic materials using the cloud and other tools. Earthlink/ProUnlimited - Amherst, NY March 2014 to May 2015 in a help desk environment. Supporting several different operating systems while maintaining a high level of customer satisfaction. Responsible for password resets, unlocking of accounts, and general troubleshooting responsibilities. Escalating problems not within our scope to the proper support group to have the problem resolved in a timely manner. Technical Host Support Olean Area Federal Credit Union - Olean, NY December 2012 to January 2014 1201 Wayne St., Olean NY) Dec. 2012 - Jan. 2014 Maintain and update servers, end-point users, and hardware for the entire building. Keeping things running smoothly on a daily basis, while implementing new software and procedures. Running wires and physically moving equipment. Maintenance of ATM's and other Credit Union devices. Communicating/troubleshooting with MDT (Technical Host Support). Maintain Backup (tape). Domain control, new user setup, exchange server. Contract Work - NSI - Mississauga, ON November 2010 to December 2012 Took different contract jobs for a retail company based out of Canada. Imaged 2000+ PC's and 500+ HP Printers for shipment and installation of POS system for Glidden Paint Stores. Traveled around the country (30+ states) installing the hardware/software for the POS system. Repair/rebuild PC's for different clients on per order basis. Most recently working with college students as an IT tutor. Education Associate Degree in Information Technology Bryant & Stratton College - Buffalo, NY September 2009 to August 2010 Skills Service Desk, Help Desk, Desktop Support, Tech Support, Helpdesk Support, Active Directory, VPN, MAC
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MSSQL DATABASE ADMINISTRATOR MSSQL DATABASE ADMINISTRATOR MSSQL DATABASE ADMINISTRATOR - JOHNS HOPKINS UNIVERSITY Essex, MD Authorized to work in the US for any employer Work Experience MSSQL DATABASE ADMINISTRATOR JOHNS HOPKINS UNIVERSITY June 2016 to Present Generates reports from SQL SERVER database using SSRS and Visual Studio Extract Transform and Load data from different data sources into SQL SERVER using SSIS service Configures three nodes AlwaysOn SQL Server Failover Microsoft Cluster Configuration to support very vital healthcare provider applications. Uses RED-GATE and IDIRA as a third party tool in increasing performance of the SQL server 2014 Participates in MSSQL SERVER data modeling and defining attribute relationship and developed entity relationship diagrams Manages Bulk-insert from different data sources Administers windows user access to MSSQL SERVER INSTANCE and SECURABLES Performs server installation and configurations for SQL Server 2012. Migrating data from SQL 2008 to 2008R2, SQL 2012 and 2014 in both single virtual sever and cluster environment. Applies security service packs for both testing and production SQL instances. Troubleshoot SharePoint related errors and worked closely with SharePoint admins to upgrade SharePoint 2010 to 2013. Verifies all SQL Server instances are up and running. Verifies that all scheduled jobs have run successfully, and backup jobs successfully executed. Monitors MSDB database is backed up, and index and statistic maintenance are completed. Setup backup and restoration jobs for development and QA environments. Monitors disk space by checking the amount of free space available on each SQL Server to ensure it is not below 10%. Reviews database sizes and growth settings. Checks SQL Server and Windows application and system event log entries for warnings and errors and determine if any entries warrant further investigation. Troubleshoots all reports related errors for customers. Conduct SQL DBA daily health checks against the Databases to avoid downtime. Designs data analysis plan and conducts data analysis for both quantitative and qualitative studies using statistical software packages including SAS, STATA, SPSS and Atlas.ti. These include creating databases for data entry, generating and recoding variables, data cleaning for analysis. Generates reports for both descriptive and inferential statistics Independently run a bivariate, chi2, linear regression, ordered logistic/logistic regression, and multivariate regression MS-SQL DATA ANALYST June 2013 to May 2015 IBTCI Performed server installation and configurations for SQL Server 2012 and SQL Server 2014. Migrated data from SQL 2008 to 2008R2 and SQL 2012 in both single virtual sever and cluster environment. Administered windows user access to MSSQL SERVER INSTANCE and SECURABLES Applied security service packs for both testing and production SQL instances. Configured Reports to run against back-end production Databases. Involved in capacity planning, sizing and database growth projections. Fine tune databases to increase performance. Scheduled Full and Transactional log backups for the user created and system databases in the production environment using the Database Maintenance Plan Wizard. Setup backup and restoration jobs for development and QA environments. Troubleshoot all reports related errors for customers. Conduct SQL DBA daily health checks against the Databases to avoid downtime. Maintains the disaster recovery solution at the remote site for the production databases using Cluster. Participated in MSSQL SERVER data modeling and defining attribute relationship and developed entity relationship diagrams Setup Database Maintenance Plans to reorganize indexes, re-indexing and update the index statistics on the production databases. Microsoft SQL Server Database Migration from MS SQL 2008R2 to MS SQL 2014. Created and scheduled Maintenance plans ( database and log backups and cleanups), Created tables and performed data imports and restores for successful migration. Managing data resource by shrinking data files and log files. Helped in the process of generating reports using SSRS (SQL Server Reporting Services). Performed Production Support and On-call duties. Monitored the database instances daily to make sure they are up and running. Troubleshoot if they have problems. Recreate database and view indexes to improve query performance. Restoring corrupted databases from backup locations to production or staging servers. Migrating databases from production Servers to Development Servers for Testing. Implementing Tuning tools, such as Database Tuning Advisor to improve performance. Setting database mirroring for High Availability Solutions. Installed and configured SQL Server in SQL Server 2008/2008R2 using Window Server 2008R2. MS-SQL DATA ANALYST AND DBA ETHIOPIA AIRLINES June 2009 to May 2013 Created logical and physical relational data bases Conducted performance tuning, maintenance and troubleshooting Administered Disaster Recovery Planning and Security Management operations Troubleshoot performance issues, fine-tunes databases and index analysis Conducted SQL Server 2014 migration from SQL Server 2012 Made memory configurations for SQL Servers Conducted Batch processes, Import, Export, Backup, Database Monitoring tools and Application support Created packages for data transfer between environments Education M.SC in Health Information Technology and Management GEORGE MASON UNIVERSITY May 2014 BA in Information Technology and System Administration ADDIS ABABA UNIVERSITY August 2008 Skills SHAREPOINT (2 years), ASP, CSS, ASP.NET, .NET, DBA, Sql Server, Sql Dba Certifications/Licenses Microsoft Certified Professional (MCP) Additional Information SKILLS HTML, C##, CSS, ASP.NET, .NET, SharePoint
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Oracle Database Analyst Oracle Database Analyst Junior Oracle Database Administrator Houston, TX A Certified Oracle Database Administrator with a DoD Top Secret Clearance (TS) and approximately 3 years of experience assisting with the installation, configuration and maintenance of Oracle 11gR2 RAC databases in large-scale UNIX/Linux environments. Technical skills include Backup and Recovery procedures (RMAN), Performance Tuning, Security and User/Resource Management. Authorized to work in the US for any employer Work Experience Oracle Database Analyst HP Enterprise Services, LLC - Alexandria, VA November 2016 to Present - Develop complex SQL queries and scripts for use in ad hoc reports, analysis of data quality, and data manipulation in Oracle 12c databases supporting Department of Defense systems. - Network w/ System Administrators, Oracle DBA's, and Information Security Specialists to create and maintain efficient and effective production systems. - Interpret functional requirements and build logical and physical data models in order to ensure a high level of quality in integrity, reliability, and performance. - Assist DBA's in managing relational database tables and objects based upon both logical and physical data models. Junior Database Administrator U.S. Department of State - Washington, DC December 2014 to November 2016 - Assist Senior Staff in technical support, performance tuning, and maintenance of Oracle 11gR2 RAC databases supported by DataGuard. - Perform root-cause analysis to troubleshoot and resolve database performance issues using various tools and techniques (i.e. AWR, ADDM and Alert Log). - Assisted in performance tuning and optimization using the Cost-based Optimizer (CBO) to efficiently execute SQL statements. - Assist Senior DBA's with high volume data Extraction, Transformation, and Loading (ETL) using Data Pump, SQL Loader, and Oracle Streams technologies. - Responsible for developing and implementing comprehensive backup and recovery strategies for Oracle databases using RMAN. Junior Oracle Database Administrator Best Buy - Hanover, MD May 2014 to December 2014 - Assisted with the installation, configuration and maintenance of Oracle 11gR2 databases. - Developed and changed database objects such as tables, packages and indices using SQL DDL and DML statements. - Created users, roles, and profiles to manage CPU resources and accessibility. - Created and executed backups and developed recovery procedures using RMAN. - Assisted with technical documentation outlining requirements, standards, and procedures for database processes. Education Bachelor of Science in Economics University of Houston - Houston, TX August 2011 to May 2014 Skills Real Application Clusters (RAC) (Less than 1 year), Oracle (3 years), Data Analysis (2 years), Database Management (3 years), SQL (3 years), Performance Management (2 years), Database Administration (3 years), Recovery Manager (RMAN) (2 years) Links https://www.linkedin.com/in/jared-williams-11206012b Certifications/Licenses Oracle Certified Associate (OCA)
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Database Administrator II Database Administrator II Communications Manager Olathe, KS Highly skilled Strategic Communications professional holding a masters degree in Communication Studies seeking a Communications Specialist position. Well-versed in stakeholder analysis, strategic communications, and brand integrity. Strong experience in coaching executive teams on communication methods. Expert in crisis communication, with proven ability to solve problems under tight deadlines. Highly adept at Microsoft Office Suite with Microsoft Excel Specialist certification. Authorized to work in the US for any employer Work Experience Database Administrator II Black & Veatch - Overland Park, KS 2014 to Present Construct internal and external communication strategies for BVs Business Services team. Over the past three years, we have successfully coordinated over $200M in construction for AT&Ts New York market, earning Best in Class distinction each year. Develop spreadsheets, executive summaries, and PowerPoint presentations to communicate project statuses to BV and AT&T management. Craft crisis communication plans to maintain strong relationships with BV business partners. Communicate directly with AT&T and BV management to identify, troubleshoot, and mitigate damage of any unforeseen obstacles to construction deadlines. Prepare inter- and cross-departmental training curriculum for 30+ employees. Reporting Systems Analyst Starwood Hotels, Westin & Sheraton Crown Center - Kansas City, MO 2012 to 2014 Engineered dynamic reports to track and analyze $30M yearly room and catering sales. Authored style guide to ensure accuracy and Starwood brand integrity for all sales contracts and agreements. Introduced training manuals to direct sales staff through conversion to new property management software. Organized weekly manager meetings to increase collaboration between departments, resulting in record-high client satisfaction scores in 2013-2014. Senior Reservations Coordinator Starwood Hotels, Westin & Sheraton Crown Center - Kansas City, MO 2011 to 2012 Supervised individual, group, and corporate reservations for 1400 room hotel complex. Answered inquiries and resolved disputes by communicating directly with customers and booking agents via telephone and email. Drafted large group proposals, confirmation letters, and conflict resolution documents in adherence with Starwood brand and style guides. Directed $2M in Fortune 500 VIP room accommodations during the 2012 MLB All-Star Game. Spearheaded efforts to provide emergency housing for over 300 medical professionals during inclement weather conditions in 2012. Education Master's in Communication Studies University of Kansas - Lawrence, KS May 2018 Bachelor's in Literature, Language & Writing University of Kansas - Lawrence, KS May 2015 Skills Microsoft Office (10+ years), Data Analysis (10+ years), AP Style (10+ years), Chicago Style (10+ years), MLA Style (10+ years), Speechwriting (10+ years), Copy Editing (10+ years), Copy Writing (10+ years), Relationship Management (10+ years), Document Management (10+ years), CRM (5 years), SEO (2 years), Communications (10+ years), Internal Communications (5 years), Public Relations (5 years), Excel (10+ years), Stakeholder Analysis (5 years), Public Information (5 years), Word (10+ years), Wordpress (5 years), Written Communication (10+ years), Written Correspondence (10+ years), Proofreading (10+ years), Project Management (3 years), Rhetoric (5 years), Crisis Communications (5 years), Public Relation Certifications/Licenses Microsoft Excel Specialist June 2014 to Present Microsoft Excel Specialist certification, awarded by Microsoft, Inc. Assessments Proofreading Highly Proficient February 2019 Proofreading written texts. Full results: https://share.indeedassessments.com/share_assignment/2qw-thge1rm9fft Social Media Skills Highly Proficient February 2019 Measures a candidate's ability to create content, communicate online, and build a brand's reputation. Full results: https://share.indeedassessments.com/share_assignment/ymvtgp0rrvaqzpki Problem Solving Highly Proficient February 2019 Measures a candidate's ability to analyze relevant information when solving problems. Full results: https://share.indeedassessments.com/share_assignment/vtcjr82brqxvtouk Verbal Communication Expert February 2019 Measures a candidate's ability to effectively convey information when speaking. Full results: https://share.indeedassessments.com/share_assignment/iq3dioievq4nx5-v Written Communication Expert February 2019 Measures a candidate's ability to convey written information using proper grammar rules. Full results: https://share.indeedassessments.com/share_assignment/vf9u8b6kzfazyey1 Basic Spreadsheet Proficiency with Microsoft Excel Expert February 2019 Measures a candidate's knowledge of basic Microsoft Excel techniques, including sorting, formatting, and filtering of columns or rows. Full results: https://share.indeedassessments.com/share_assignment/mxfqvcaqeppc3hah Intermediate Spreadsheet Proficiency with Microsoft Excel Expert February 2019 Measures a candidate's knowledge of intermediate Microsoft Excel techniques including effectively writing and applying conditional formulas. Full results: https://share.indeedassessments.com/share_assignment/fxvgurwo21tcib1z Critical Thinking Skills Highly Proficient February 2019 Measures a candidates ability to use logical approaches when solving problems. Full results: https://share.indeedassessments.com/share_assignment/seim3zb1zkee7t-y Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Groups National Communications Association September 2016 to Present Whispering Prairie Press January 2017 to Present Vice President Kansas Writers' Association October 2016 to Present
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Database_Administrator
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Database Administrator Database Administrator Fremont, CA High?performing, strategic?thinking professional with more than six years' experience in in IT field at different organizations. Highly skilled at relationship building with customers and across organizations and teams; exceptional writing, presenting, and interpersonal communication skills. Adept at assessing needs, generating options, and implementing solutions in collaboration with customers and co-workers. Authorized to work in the US for any employer Work Experience Database Administrator Afghan Coalition - Fremont, CA March 2018 to Present Configure database servers Monitor and maintain system health and security Design backup processes for server and associated data. Create accounts for all users and assign security levels Provide end-to-end technical support and problem resolution Schedule and perform regular server maintenance Create database management procedures IT Support Engineer Department of State/United States Embassy - Kabul October 2013 to November 2016 Provided phone, remote, in person, helpdesk support to customers. ? Investigated application problems and provided solutions to customers. ? Achieved the highest level of productivity, handled over 1000 calls per month. ? Earned solid reputation for resolving complex issues and providing exceptional customer service. ? Provided network administration and support for 1000+ company users under Multi-platform environment with PC clients. ? Trained and assisted users with policies and procedures for PDA, mobile computing device, and video conferencing systems. ? Utilized a CRM daily to track and work desktop support tickets such as hardware repairs, installing software, cloning/ maintained user permissions, and answered users questions. ? Generated procedure guides for several tasks such as user maintenance/access in Active Directory, desktop deployment, and re-imaging laptops. Created, configured mailboxes for additional users and configured mail account to use open web access by configuring mailbox features. ? Installed and Configured mail clients on mobile devices which includes Apple mail and Exchange. Senior ERP Assistant Etisalat Telecommunication Company - Kabul January 2011 to October 2013 Performed as a member of an application support team for ERP systems users throughout the organization. Worked with ERP systems users and management to determine appropriate system configuration and setup. Assisted with testing new releases of ERP systems prior to use in a production environment. Created documentation and procedures guidelines for ERP systems users. Thoroughly understood ERP security subsystem in order to assign appropriate system access to users at different levels throughout the organization. Thoroughly understood business practices and procedures in order to design, develop and maintain automated workflow processes. Worked as a Systems Analyst with knowledgeable persons throughout the agency to help define user needs and develop data processing solutions. Analyzed and troubleshoot ERP system issues reported by end users. Designed, developed and maintained reports, forms, views and tables used by technical staff and ERP systems users. Assistant Programmer First Rate Inc - Arlington, TX April 2010 to December 2010 Used established procedures, coded, tested and debugged advance application programs, software components, and interfaces or modifying existing high-complexity software according to specifications. Used established procedures performs unit or modular testing. Prepared technical documents, user manuals, and help files. Assisted in analysis, recording, tracking, and resolution of application problems. Coded and executed programs to extract, transform, and load data for simple and advanced system conversions. Assisted in gathering information and eliciting and documenting business requirements. Assisted in developing functional specifications. Participated in the design, testing and documentation phases of programs of moderate complexity and/or independently. Performed the design, testing and documentation phases of the more standard or routine programs assigned. Translated predetermined logic into appropriate programming language. Utilized standard reference, resource or procedural materials to resolve problems. Student Intern Roshan Telecommunication Development Company - Kabul July 2009 to December 2009 Understood the client requirements and how they translate in application features. Collaborated with a team of IT professionals to set specifications for new applications. Designed creative prototypes according to specifications. Wrote high quality source code to program complete applications within deadlines. Performed unit and integration testing before launch. Conducted functional and non-functional testing. Troubleshooted and debugged applications. Evaluated existing applications to reprogram, updated and added new features. Developed technical documents to accurately represent application design and code. Education Bachelor of Science in Computer Science in Computer Programming, Computer Networking, Database Management, Computer Hardware Kabul University - Kabul, AF March 2006 to December 2009 Skills Computer Networking, Active Directory, Telecommunications, Troubleshooting, Help desk/technical support, ERP Administration/Support, Interpersonal Communication, Database Administration, Web Application Development, Programming/application development, Mobile applications and device management, Computer Networking, Computer Management (6 years), System Administrator, Active Directory Awards Cash Award - United States Embassy Eagle Award - United States Ebassy Best Customer Service - United States Embassy Star Team Member - Etisalat Telecommunication Company Certifications/Licenses MCTS: Microsoft Dynamics AX 2009 MorphX Solution Development 2011 MCTS: Microsoft Dynamics AX 2009 Enterprise Portal Development 2011 MCP: Microsoft Exchange Server 2010, Configuration 2014 MCTS: Microsoft Dynamics AX 2009 2011 MCTS: Microsoft Dynamics AX 2009 Development Introduction 2011 CompTIA A+ CompTIA Network+ A valid IT Specialist certification
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Database_Administrator
Web_Developer
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Systems_Administrator
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Web Developer/IT Support Web Developer/IT Support Web Developer/IT Support - Dar-us-Salaam Cultural Center Eagan, MN With more than 15 years of experience in the IT field, I have worked and managed deploying various IT applications serving more than 100,000 users and stakeholders. I am looking forward into joining an organization that will benefit from my technical and leadership skills as well as contribute in bringing innovative ideas to the organization. Work Experience Web Developer/IT Support Dar-us-Salaam Cultural Center - Burnsville, MN March 2018 to Present Maintained and developed responsive website optimized for desktop, tablet, and mobile view points Helped establish and guided the website's architecture using various Front-end web design skills (HTML, CSS, and JavaScript) and Back-end (Php, MysQL) Designed and implemented new features, enhancements, and content of existing website and documented technical and functional specifications Ensured IT services are well maintained and functioning Created Databases using Access and Excel to manage facility's day to day operations Supported Network connectivity, Software Installations, printers and all computer related issues VBA AND ACCESS 2017 to 2017 Microsoft Office Head of IT Department Department of IT of Ministry of Education - Djibouti, DJ July 2013 to July 2014 Republic of Djibouti Supervised and provided day to day strategic direction to 15 staff, on $100,000 budget in dispatching resources, technical support, and basic troubleshooting services Oversaw an expensive allocation of all hardware and software material including ten unique software applications, database management, and website infrastructure for multiple stakeholder groups Managed dedicated teams of IT professionals serving six districts circling 22, 000 Km² in the construction, maintenance, and support of 100,000 K-12 students and staff personnel records Programmer and Database Administrator Ministry of Education of Djibouti - Djibouti, DJ September 2006 to July 2013 Djibouti, Republic of Djibouti Designed and implemented new accessibility applications to gather better personnel data capturing staff profiles, funding, credentials, career trajectory, vacation and sick leave, and professional development objectives Managed implementation and execution of all final and exit exams marking transitions from 5th grade, 9th grade, and 12th grade for approximately 30, 000 students as they advanced grade levels Conducted statistics analysis and formulated summary reports of all final and exit exams SOFTWARE AND PROGRAMMING LANGUAGES PHP WordPress C/C++ C#/ ASP.Net/ MVC 5 HTML/CSS JavaScript Education BS in Computer Science Minnesota State University - Moorhead, MN December 2017 BS in Computer Science University of Amiens - Amiens, FR June 2013 Bachelor of Education in Education University of Djibouti June 2002 Skills Database, Personnel records, Human resources, Staffing, Human resources management, PHP, Wordpress, C#
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Web_Developer
Software_Developer
Database_Administrator
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IT Applications Analyst IT Applications Analyst IT Applications Analyst Hillsboro, OR Organized, efficient Software Application Services Administrator with broad technical skills and 15 years experience in diverse Customer Data Management environments. Strengths include: System Administration Project Management Database Design Reporting /Analysis Documentation Training Attentive to detail with excellent communication skills. Forward-thinker who anticipates problems and develops proactive solutions. Work Experience IT Applications Analyst MolecularMD - Portland, OR June 2012 to September 2013 USA Project Management LabWare - Laboratory Information Management System (LIMS) installation; Requirements gathering, develop Functional Specifications, Implementation, Testing, Deployment System Administration - LabWare; configuration, add/remove users, maintain application performance and security, upgrades/patches/enhancements, manage help desk issues, application programming and report development Data Extract/Report Development; customer-specific Data Delivery based on industry standards, create Executive Dashboard into key business metrics, maintain report history and version control Change Management; Document business issues, solutions, changes to production systems, field-level validation, configuration Database administration, querying and analysis Information Systems Manager CODA, Inc - Portland, OR November 2009 to June 2012 USA Avatar Health Record System (HRS) administration; maintain application performance and security, manage help desk, application programming and report development Develop Report Library including Clinician Productivity, Patient Service Utilization, Clinical Practices Compliance, Insurance tracking, State and County Reporting Create HRS e-training program using Adobe Captivate and Netsmart University Learning Management System (LMS) Administer LMS system including registration, course assignment, tracking and reporting Database administration, querying and analysis Manage Staff of 2; responsible for all help desk, error correction, training and reporting needs Registration and Admissions Systems Administrator Insight Schools - Portland, OR April 2008 to October 2009 USA Administer Salesforce CRM, online Student Enrollment and Registration applications Create series of dashboard reports to track registration, school performance Form development for online data capture Data export and upload into local SQL database Document system policies and procedures Babcock and Jenkins 2000 - 2001, 2004 - 2007 Data Engineer Beaverton, OR, USA Design in-house CRM database to house campaign data Develop projects using DataLever to import, merge, dedupe, suppress, and output mailfiles for direct marketing campaigns Standardize and automate repetitive data management tasks in DataLever, C#.Net and Visual FoxPro, Schedule tasks to run unattended. Prepare List Pulls from SQL server data based on client-specified requirements. Load Response Data to SQL tables for Campaign Performance analysis Develop FoxPro applications to perform data validation, deduplication, suppression to create output file for mail house to be used for direct marketing. Documented processes, reported on results. Standardize and document procedures; publish training manual for list processing department Train new staff Solutions Analyst Unicru Inc - Beaverton, OR 2003 to 2004 USA Manage Customer Reporting Packages for the Unicru Hiring Management System. Analyze application and hiring system data, created custom and ad hoc reports as well as provide account review metrics to demonstrate Return on Investment, System Usage and Compliance, and increased Quality of Hires through the Unicru System. Act as Lead writer/editor for the General Operating Guidelines establishing practices and procedures for the Solutions Analyst Group. Conduct internal and external training on Unicru Report offerings as well as "train the trainer" sessions on Unicru Corporate Web Reports usage and understanding. Database Designer/Manager The Massini Group - Hillsboro, OR 2001 to 2003 USA Design, build and maintain client marketing databases in Access with a SQL backend. Standardize and normalize client data from disparate sources (text, spreadsheet, purchased lists) Perform data analysis to identify target marketing universe; prepared output for marketing campaigns (direct mail, telemarketing, email) Compile, analyze and report on campaign results Education Associate in Arts Pierce College - Tacoma, WA 1986 Portland Community College Additional Information Technical Skills Health Record/Laboratory Information Systems: LabWare, Netsmart - Avatar PM, CWS, AM; WindoPath Data Management Systems: SQL Server, Access, Cache, Visual FoxPro, ProClarity, DataLever Applications: Salesforce, Crystal Reports, Word, Excel, PowerPoint, InfoPath, Adobe Captivate Web Development: HTML, XML, ASP, C#.Net
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Systems_Administrator
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Sr. PeopleSoft System Administrator and Oracle DBA Sr. PeopleSoft System Administrator and Oracle DBA Sr. PeopleSoft System Administrator and Oracle DBA - DineEquity Inc Los Angeles, CA Over 9 years of experience as PeopleSoft Database and System administrator and PeopleSoft Upgrade specialist. In-depth knowledge of PeopleSoft architecture with a vast experience in installing, configuring and troubleshooting. Played a pivotal role in many breakthroughs. Below are some of them: ? HA configuration: Have successfully implemented high availability on PeopleSoft application with load balancer for the first time on a customer system which was earlier running on a non - HA configuration. ? Crystal check print with MICR fonts: Configured crystal reports with secured printer to print checks with MICR fonts. This was a major breakthrough as this enabled customer to print checks directly from printer ? Disaster recovery setup: Provided a complete DR solution to customer with full integration to external and internal interfaces in case of a disaster and making sure the continuity of business after disaster. ? Troubleshooting and performance tuning: Build up an entire system of integrated PS applications (EPM, HR and FSCM) with configuration from scratch and resolved performance issues by tuning the web server, application server and database. ? Candidate gateway setup for external (non-employee) candidates for HRMS - This required a public facing interface with limited access over internet whereas the entire application was not exposed to Internet ? SSL configuration for PIA, integration broker, report node, REN server. Extensive experience with PeopleSoft security - roles, permission lists and row level security. Acted as security admin to review, audit and develop security best practices. I have designed and delivered the entire PeopleSoft upgrade solution with PUM and non PUM applications. My upgrade experience spans from PeopleTools 8.50 to 8.55 and from application 8.4 to 9.2 - FSCM, EPM and HCM. Subject Matter Expert on Oracle Weblogic, Tuxedo, PeopleSoft Update Manager (PUM) and DPKs. Hands on experience on working with various server platforms, have formulated strategies at the server level to support the PeopleSoft application on the windows and Linux/Unix platforms, including configuring many functionalities like ftp, ftps, sftp and SSL certificates required by the PeopleSoft application to deliver its module based functionalities. Capacity planning and scalability on system storage and future storage requirements, memory requirement and processor requirement, hardware and software requirements. Expertise in Oracle Administration, Backup and Recovery procedures. Performance tuning of oracle database to support various PeopleSoft application. Hands on knowledge of working with Oracle Enterprise Manager to manage Oracle Database and PeopleSoft Applications. Implementation, maintenance of Phire tool for change management. System architect for Oracle Public Cloud - PeopleSoft with DBCS(DBAAS) and IAAS service exposure. I have been part of Oracle cloud migration project where we have migrated our PeopleSoft on-prem environment to Oracle Public Cloud. End to end PeopleSoft Security experience, spanning from application specific authentication and authorization to securing PeopleSoft infrastructure including but not limited to Weblogic, host server, filesystems, tuxedo, PeopleTools, etc. Work Experience Sr. PeopleSoft System Administrator and Oracle DBA DineEquity Inc - Los Angeles, CA August 2016 to Present Los Angeles, CA August 2016 - Present Project: PeopleSoft Support for FSCM 9.2 and PeopleTools 8.54 Role: Sr. PeopleSoft System Administrator and Oracle DBA Responsibilities: PeopleSoft FSCM 9.2 maintenance Administration, capacity planning and monitoring of PeopleSoft application PeopleSoft maintenance through PeopleSoft Update Manager (PUM) Server sizing and resource foot print monitoring Subject matter expert for ? PUM maintenance ? PeopleSoft change management - Object migration ? PeopleSoft security ? PeopleSoft Data Centre migration to cloud. PeopleSoft database refresh PeopleSoft database and application server cloning. PeopleSoft Architecture - reimplementation, modifications, additions Implementation, configuration of Oracle Enterprise Manager (OEM) for managing and maintaining PeopleSoft database. Project: PeopleSoft PUM upgrade/update from image 11 to image 21 Role: Technical Lead - PeopleSoft update manager. Responsibilities: PeopleSoft FSCM update from image 11 to image 21 Designed and implemented strategy to update FSCM application along with Business analysts, application users and development team. Provisioning of environment for image build. Defined strategy/methodology for change package migration and retrofitting Go-live and cutover planning for FSCM image 21. Change control related to retrofitting. Troubleshooting performance issues. Project: PeopleSoft Migration to Oracle Cloud Role: Tech lead and PeopleSoft system architect Responsibilities: Migration to Oracle Cloud Worked with Oracle Consultants and infrastructure team for Oracle Cloud resource allocation and lift and shift strategy. Provisioning of servers and resources and monitoring the overall lift process. Part of the strategy to implement Oracle Multitenant database with a database upgrade from 11g to 12c Infra and architecture level updates/upgrades were decided with my consultation like operating system upgrade, PeopleTools update to a higher patch etc. Working with user community and technical experts to define System testing, UAT and Performance testing scopes. I worked and planned Oracle cloud security Redeployment of third party integrations. Defining and modifying the maintenance schedule post go-live. DR strategy, configuration, testing, mock drill/switch over were planned and executed. Project: Phire implementation for PeopleSoft Change control Role: System administration and release engineer Responsibilities: Phire implementation for PeopleSoft Change control Worked with BAs, developer and user community to define change management process. Point of contact with vendor team/organization. Requirement gathering and provisioning of IT hardware and software resources. Built PeopleSoft system environment to import Phire objects Defined change control workflow in Phire. Designed Phire security and roles Go-live and cutover planning. Training Phire users which included PeopleSoft developer, Oracle DBA, PeopelSOft DBA and Approvers(IT managers) PeopleSoft Upgrade Specialist and System Administration Wipro Ltd - Lexington, KY March 2016 to August 2016 Lexington, Kentucky Mar 2016 to Aug 2016 Project: PeopleSoft HCM Upgrade 9.1 to 9.2 and Peopletools upgrade from 8.53 to 8.55 Role: PeopleSoft Upgrade Specialist and System Administration Responsibilities: PeopleSoft upgrade HCM 9.1 to 9.2 and Peopletools 8.53 to 8.55 Installation and configuration of PeopleSoft Update Manager (PUM) and Upgrade source images using Oracle virtual box and also through DPKs (Native OS method) Design and implementation of 9.2 (PT 8.55) system Reviewing test strategy from SIT, UAT to load testing and performance testing. Reviewing the test cases Identified upgrade path, target pathc levels for Oracle database, tuxedo, WebLogic, Peopletools 8.55 and HCM 9.2 Integration with third party applications. Planning and support Configuring PUM and upgrade source image from DPKs and change assistant. Wipro Ltd February 2011 to August 2016 PeopleSoft Upgrade specialist and Database Admnistrator Wipro Ltd - San Mateo, CA March 2014 to March 2016 San Mateo, CA, San Carlos, CA Mar 2014 to Mar 2016 Project: Re-implementation cum upgrade of PeopleSoft HCM/FSCM/EPM (8.4 to 9.1) and PeopleTools (8.48 to 8.53) Role: PeopleSoft Upgrade specialist and Database Admnistrator Responsibilities: Re-implementation of PeopleSoft Human Capital Management, Finance & Supply Chain and Enterprise Performance Management applications. Worked for the design and maintenance of the application in the build phase. Planned, coordinated and executed the entire implementations from the Initial Pass to mock passes and final move to production. Set up all PeopleSoft infrastructures for the Move to Production phase of the upgrade. Set up production servers ensuring application readiness for testing and production (go-live). Installed new FSCM, HRMS and EPM 9.1 instances on 8.53 tools for UAT, training, development, SIT, data conversion and production. Configuring the web, app and process scheduler domains and WebLogic profile for optimal performance. Performance tuning of oracle database 11g primarily for running PeopleSoft jobs. The turnaround time was reduced for Finance conversion jobs from 12 hours to 3 hours after the tuning. Configured addition third party and remote machines specific to client needs like check printer for printing crystal checks, Spear interface across IB, FTP/S for HR recruitment and Finance Billing interfaces and bank interfaces. Migration strategy for PeopleSoft and non-PeopleSoft objects. Ensuring best practices are followed, standard operating procedure and proactively monitoring the migrating objects to keep the environments in sync Application of PeopleTools patches, application updates, tax updates and backup of customizations before updates. Proactively coordinating with the team to identify customizations/code changes and then retrofit it after updates. Involved in data conversion process from PeopleSoft 8.4 legacy systems to 9.1. Database backup and application backups and maintenance. Monitoring the servers for space utilization by backups and implementing strategies to retain the backups on tapes. Disaster recovery strategy by creating a standby database server using Oracle data guard. PeopleSoft Administrator/DBA Wipro Ltd - IN January 2013 to March 2014 India Jan 2013 to Mar 2014 Project: PeopleSoft Financials 9.1 AMS support and PeopleTools 8.51 Role: PeopleSoft Administrator/DBA Responsibilities: PeopleSoft Finance 9.1 AMS Program - Bug fix - Support -Enhancement - Upgrade - PeopleSoft Admin Support. Supporting production, UAT and lower environments. Design and Maintenance of Application architecture. Configuration and maintenance of PeopleSoft application, portal, tools, designer, report engines, search engines and process manuals. PeopleSoft Security administration Migration of objects across production and non-production environments Periodical testing of database backups in coordination with DBA team. Application of patches, fixes, tools patches and tax updates through change assistant. PeopleSoft Upgrade, updates and patching. Ensure proper documentation and knowledge sharing among the team to ensure continuity of business Migration of PeopleSoft Objects, trees, nVision, Crystal and SQRs and controlling. Applications of PeopleSoft Performance monitor to monitor the application and analyze the reports for performance. Data storage management, capacity planning and implementation. Periodic testing of fail over of server, database and application as a Disaster recovery mechanism. PeopleSoft Administrator Wipro Ltd February 2011 to December 2012 Responsibilities: Installing PeopleTools and Applications on all the AIX and Windows servers in the enterprise and their maintenance. Troubleshooting problems with Application Server, Web Server and Process Server of each instance. Configuration of Integration Broker between PeopleSoft HRMS & Finance application after refresh. Data management using data mover Applying Patches, Bundles, Updates (Tax Updates) to different instances using Change Assistant Configuring REN server, report node, master-slave process scheduler, Preparing activity schedule and coordinating with team members. Managing PeopleSoft migration. Co-ordinate with Oracle DBA team in performance tuning and database refresh activities. Education B.Tech in Computer Science and Technology Uttar Pradesh Technical University 2009 Skills Database, Epm, Oracle, Oracle 10g, Sql, Hrms, Peoplesoft, R2, Aix, Linux, Database management, Sme, Windows server 2008, Windows server 2008 r2
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Database_Administrator
Systems_Administrator
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Database Administrator Database Administrator Database Administrator - Qualcomm India Private Limited US Young, joyful, enthusiastic Engineer over 6 years of experience in the field of Oracle Applications Database Administration and Fusion Administration. Quick learner and an efficient executor of tasks. Looking for growth oriented career that gives me a platform to excel, learn domain knowledge and enhance my problem solving skills. Work Experience Database Administrator Qualcomm India Private Limited - Hyderabad, ANDHRA PRADESH, IN December 2016 to Present Hyderabad, India 1.5 years IT Analyst Tata Consultancy Services Ltd - Bangalore, KARNATAKA, IN January 2016 to November 2016 Bangalore, India 0.11 years Systems Engineer Tata Consultancy Services Ltd - Bangalore, KARNATAKA, IN December 2013 to December 2015 Bangalore, India 2.0 Years Assistant System Engineer Tata Consultancy Services Ltd - Bangalore, KARNATAKA, IN December 2012 to December 2013 Bangalore, India 1.0 Years Assistant System Engineer Trainee Tata Consultancy Services Ltd - Bangalore, KARNATAKA, IN December 2011 to December 2012 Bangalore, India 1.0 Years Total Experience 6.4 Years TECHNICAL EXPERTISE 6+ Years of professional IT experience as an Oracle Apps DBA and Fusion (OAM/OID/WebLogic/OEM/SOA/OTM/ADF) administration in Production, Test and Development environments. In depth understanding of Oracle RAC, Database and Middleware concepts. Installing, configuring and administration (patching, cloning, upgrading and supporting ) of 10g CRS, 11g Grid infrastructure along with databases 9i, 10g, 11g. Installing, configuring and administering Oracle Applications ERP R11, R12.1/R12.2 in a complex Multi-tier architecture. Experience in handling upgrade from R12.2.0 to R12.2.4 and 12.2.5. Experienced in installing, upgrading and supporting WebLogic, SOA and OTM applications. Expertise in providing high availability solutions to Oracle Database, Applications (R12), SOA-BPEL and OTM environments. Have a good exposure and working experience in No-SQL DB's Cassandra and Mongo. Keen in troubleshooting the issues by coordinating with different teams across platforms. Good experience in performance tuning. Good in maintaining the SLA's and following the process. Good communication skills and inter personal skills. Willingness to learn new Technologies and the ability to put them into practice. SKILLS Database: Oracle 9i/10g/11g E-Business Suite: Oracle EBS 11.5.9 / R12.1.3 /12.2.0/12.2.4 WebLogic: 10.3.5, 10.3.6 SOA: 11.1.1.5/6/7 and 12c OTM: 6.2.8 Platforms: Solaris, OEL5.4, RHEL 4,5 Windows XP/7 Languages: Python, Perl, Shell Scripting SQL, PL/SQL and JAVA. Tools and Utilities: Kintana and HP PPM, Toad, RMAN, DGMGRL, SQL*PLUS, AD Utilities, Oracle Enterprise Manager (OEM) 12C, HP- Kintana Migration tool. JOB PROFILE Client / Organization Project Role Qualcomm India PVT LTD EBS Admin Project (Implementation and Support) Database Administrator Description: Working as an Individual contributor for Implementations and Support in a complex multi-tier architecture consisting of Oracle Applications R12 along with the Oracle Database (11g & 12c). Duration: On Going Team Size: 15 (Onshore + Offshore) Responsibility: Implementation and support of R12.1.3 and R12.2.4 Oracle applications. DMZ setup for 12.2.4 and 12.1.3 environments. Migration of EBS Environments from different versions of Solaris along RAC to Non-RAC conversion. Implemented the plan for EBS disaster recovery and did an active-active DR testing using Snapshot configuration. Written end to end cloning script for new DMZ setup in our environment & many operational scripts that include ASM to Non-ASM conversion, RMAN duplicate, DB & App monitoring with clone validations and many day to day tasks. Installing, Cloning of Grid Infrastructure and Oracle Databases 11gR2. Creating standby databases by configuring with DG broker and testing the switchover and failover scenarios. Upgraded the databases from 10g to 11g and 11g to 12c. Performed Cloning and Patching of Oracle applications R11 and R12 - Regular PSU applications Half Yearly. Performed Migration of Databases and applications [R12] for different hardware. Worked on POC for Mongo DB implementations with High availability having replica sets. L3 incident support and doing root cause analysis to avoid issues in future. Participating in regular release activities for the production code merges and infrastructural changes. PSU analysis for all the systems ranging from Database to Oracle Applications. Worked on individual component upgrades like Java, web tier of Oracle E-Business Suite R12.2.4. Completed POC for the new database release i.e., 12.2 with all the required testing. Golden gate setup with Apache Kafka for one of the project. CISCO SYSTEMS PVT LTD LSS Project (Implementation and L3 Support) Database Analyst Description: Working as an Individual contributor for Implementations and L3 Support in a complex multi-tier architecture consisting of Oracle Applications R11, R12, SOA (11.1.1.5/6/7 and 12c) and OTM (6.2.8) along with the Oracle Database (10g, 11g). Duration: 4 Years Team Size: 10 (Onshore + Offshore) Responsibility: Implemented FULL DR (Disaster Recovery) solution of Oracle Applications, Middleware (SOA, OTM and other custom applications ) along with the database. Implemented 12.2 Base versions and upgraded to 12.2.4 and 12.2.5 version of EBS application. Upgraded WebLogic and SOA from 11.1.1.5 to 11.1.1.7 and to 12c. Installing, Cloning of Grid Infrastructure and Oracle Databases (10g, 11g and 12c). Installation of Middleware products such as OTM (6.2.8, 6.4.1), SOA (11g, 12c). Upgraded the OTM product from 6.2.8 to 6.4.1 (Latest Release till date as of 27/2/2016) Creating standby databases by configuring with DG broker and testing the switchover and failover scenarios. Upgraded the databases from 10g to 11g and 11g to 12c. Performed Cloning and Patching of Oracle applications R11 and R12. Performed Migration of Databases and applications [R12, SOA]. Worked on POC for Mongo and Cassandra DB implementations with High availability. L3 incident support and doing root cause analysis to avoid issues in future. Automated many of the day to day activities by Shell scripts. CISCO SYSTEMS OVT LTD Managed Support Database Analyst Description: Managing 1000+ databases and several middleware instances include oracle applications R11, R12, SOA-BPEL, OTM, and Primavera from development to production for release cycles and helping application team to achieve smooth transition of code. Duration: 1 Year Team Size: 15 (Onshore + Offshore) Responsibility: Maintaining 1000+ databases with Oracle Applications and various middleware stacks which includes SOA-BPEL, OTM, Primavera and other Custom ADF's. Supporting Development teams and QA teams through the release cycles by providing the right process and helping them to achieve smooth code developments and deployments. Took responsibility in leading team in many of the releases. Training individuals in technical and process areas by Knowledge Sharing Sessions. Supported maintenance activities which include PSU patching, Database switchovers, etc. Supported backups for the databases and helped in automating the regular backups. Handling issues via incident management (reactive) and alert management (proactive) and fixing them by root causing the issue. Drilling down all the issues faced and proving inputs for automation on the regular issues as part of PPMP drive. Worked in the area of problem management for the long term fixes for the regular issues. Education B-Tech in Electrical and Electronics Engineering Kakatiya University 2011 Mathematics, Physics and Chemistry Narayana Junior College - Hyderabad, ANDHRA PRADESH, IN 2007 S.S.C. Bhashyam Public School - Hyderabad, ANDHRA PRADESH, IN 2005
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Database_Administrator
Systems_Administrator
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Scrum Master Scrum Master Scrum Master Washington, DC Work Experience Scrum Master NOAA - Silver Spring, MD November 2016 to Present * Worked with the development team to identify and remove impediments * Implemented and adopted a monthly release schedule throughout the organization * Met with product owners along with business stakeholders to identify product backlogs * Migrated a team from waterfall practice to identify agile methodologies * Identified and dispersed tickets based on responsible team members * Facilitated daily standups and bi-weekly sprints * Organized and prioritized tasks using Jira ticketing system Oracle DBA/SQL Server DBA NOAA - Silver Spring, MD November 2015 to Present * Coordinate with team members to ensure releases of different applications are deployed correctly through weblogic and that all change management processes are followed * Implementation, execution and completion of project using Scrum Methods and ceremonies * Installation and configuration of SQL server 2008R2/2012/2014 and latest service packs * Create appropriate stored procedures, functions, tables, views, indexes, constraints, and triggers * Monitor and manage database backups and restores using native backups and third party tools * Performance tuning using the SQL Server Profiler/ Performance Monitor/DMVs * Run AWR and ADDM Reports to show potential performance issues within Oracle database * Implement High Availability and Disaster Recovery using clustering, mirroring, log shipping, Always ON Availability Groups * Implement transactional replication for reporting Oracle DBA/Scrum Master Department of State January 2015 to November 2017 The CCD system is one of the largest data warehouse in the Washington, D.C. area that holds all of the current and archived data from all of the Consular Affairs post databases around the world. Managing 350 post databases at a size of 9TB each. It contains over 100 million visa cases and 75 million photographs, utilizing billions rows of data, and has a current growth rate of approximately 35 thousand visa cases every day. Provide CA a near real-time aggregate of the consular transaction activity collected domestically and at post databases worldwide. The CCD is the IT implementation that provides for a set of centralized visa and American citizen services supporting consular posts. * Organize and facilitate daily scrums, releases and sprint planning * Utilizes Jira and CLM for reviewing and preparing projects/releases * Configured apache web services to production databases to allow millions of facial recognition images to be displayed and reviewed by passport agencies. * Provide sufficient performance tuning with AWR, ADDM Reports. * Provide Technical support of multiple development, test, and production environments in Linux/Unix, and Windows * Perform successful installation/maintenance of Physical Standby database using Oracle Data Guard for Oracle 11G RAC databases. * Rebuilt and reconfigured Linux Standby Databases * Perform database backups and disaster recovery operations, diagnose, troubleshoot, and resolve database system problems, configure, monitor, and maintain database software * Support activities include performance tuning exercises, backup and recovery, RAC installations and upgrades, patching, replication and disaster recovery, scripting, data loading, and data reporting. * Support other DBAs on how to use and maintain custom scripts developed for the database housekeeping tasks (Backup and Recovery, Shutdown maintenance work etc.) * Manage and maintain database performance, tuning, backup and recovery (RMAN Recovery Catalog, Export Data pump) * Coordinate with team members to ensure releases are deployed correctly and that all change management processes are followed. Oracle Database Administrator Saiontz and Kirk - Baltimore, MD February 2012 to January 2015 As a member of the new build refresh project at Saiontz and Kirk, we built hundreds of databases for Dev, QA and Prod on UNIX / LINUX and Windows servers and replicated data from the legacy 10g databases to the new 11g databases. As part of the build project, we also developed data security and backup strategies and performed troubleshooting and database maintenance * Responsible for the installation and patching of Oracle RDBMS on Linux and Windows servers while coordinating vendor on-site services * Installation and configuration of SQL server 2008/2012/2014 and latest service packs * Generate daily health reports on data appliances to senior management * Responsible for providing Database Administration support for business critical applications in production and non-production environments. * Maintain sound backup and recovery policies and procedures * Participate in 24x7 on-call rotation for production databases * Perform Oracle Database tuning, performance monitoring and Capacity Planning. * Responsible for creating and maintaining users, assigning responsibilities and maintaining security profiles. * Install and configure RMAN with and without Recovery Catalog on Oracle 10g and 11g. * Conduct knowledge transfer sessions and provide SOPs on daily maintenance routines and also Provide support to Development and QA teams on applications and database issues Aug-19 Key Achievements: * Installation and configuration of Oracle 10g/11g servers and creation of databases in UNIX, Linux and windows environments. * Planned and scheduled Backup/Recovery Strategy, took Logical Backups (with Export/Import Data pump utilities) * Created primary objects (tables, views, indexes, synonyms, procedures, functions and triggers) to help application developers with the application design. * Created & Managed Constraints, Database Access, Roles and Privileges. * Performed database security and user administration via roles, profile, privilege, synonyms and auditing. * Planned backup and recovery of database information. Maintained redo logs and archive them to tape. * Monitored and troubleshoot bugs from alert log, audit logs and trace files using Toad * Performed day to day activities: Such as, daily error checks and database health monitoring of physical resources (disk space, memory, CPU, etc.). Performance parameters adjusted as needed. * Produced backup report to ensure the backups were all successful and troubleshoot if the backup was not successful to find out the root cause of failed backups. * Performed data transfer using Export/Import and Datapump. * Monitored database for performance and optimization using Toad. * Tuned database and application performance using Stats pack, AWR, ADDM, Explain Plan and oracle Enterprise Manager (grid control). * Maintained record of daily data communication transactions, problems and remedial action taken, and installation activities. * Read trade magazines and technical manuals, and also attended conferences and seminars to maintain and update myself on technology innovations. Education B Arts University of Maryland - College Park, MD February 2019 Skills Database administration, Database, Oracle, Pl/sql, Sql, Aix, Linux, Linux/unix, Shell scripting, Solaris, Unix, Rman, Cms, Dreamweaver, Sharepoint, Scripting, Systems integration, Visio, Vmware, Microsoft project Additional Information Core Competencies * Automation Tasks * Linux/UNIX administration * Systems Integration * Oracle Performance Tuning * Oracle 11g/10g/12c database administration on UNIX Systems (Solaris, AIX, Linux) * Technical Documentation * PL/SQL Programming * Shell Scripting * Capacity Planning * Strategic Planning * Technical Leadership * Cloud Computing * Agile/Scrum Metholodgies Technical Skills Tools, Utilities and Applications: * SQL Loader * Pervasive Map Designer * Joomla CMS * Quest Toad * Oracle RMAN * Microsoft Project * Oracle SQL Developer * Adobe Fireworks, Dreamweaver * SQL Data Modeler * Oracle 13c/12c Cloud Control for patching automation * AWS * Sharepoint * Microsoft Office, Visio * Virtual Box, VMware, Xen, KVM, Linux Containers * Exposed to OpenStack
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Database_Administrator
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Technical Business Analyst Technical Business Analyst Technical Business Analyst Livingston, NJ Work Experience Technical Business Analyst New York University - New York, NY February 2015 to December 2016 Managed the end to end implementation of the Student Services moduleI worked as a BA with the IT Team at NYU. At that time, they were in the process of customizing the various modules within ServiceNow to meet the customer requirements. ServiceNow. Talk about being a laison BA between the various Vendor teams Fruition Partners Queueless Student Services NYU Different Department AP workflow Client Services: Customer servive Knowledgebase: Change Management Incident Management Student Services Module: Worked as a BA Tools used: For requirements: Word For process models: flowcharts using Visio For testing: excel Involved in stakeholder analysis, identifying and coordinating with various Business groups. Responsible for in scheduling the Current State Assessments (CSA) sessions with Operational and Financial groups. Articulated business and functional requirements into detailed testing scenarios and further translated them into test cases. Coordinated test case walk through. Coordinated and managed testing effort between teams across various time zones. Drive application design and requirements gathering sessions. Worked closely with stakeholders to understand their Business Processes, including current state and the desired "to-be" state and documentation of requirements and conceptual design from which application and solutions are developed. Communicated with client's business requirements by constructing easy-to-understand data and process models. Work with client to document future state processes for Incident Management, Change Management, Knowledge Management, and Service Request Management. Provide guidance and input to stakeholders and leaders on ITIL best practices. Technical Data Analyst Deutsche Bank, New Jersey November 2014 to February 2015 Analyzed and identified user accounts that were inactive, had elevated data access permissions and which violated data access standards. Worked with DBAs and Global Application owners to prepare a remediation plan. Created documents to capture audit violations and presented recommendations to eliminate the same. Conducted regular meetings with application owners to help closeout potential audits risks. Extensively used SharePoint for document management, Microsoft Excel and Access for analysis. Technical Business Analyst Credit Suisse - New York, NY March 2013 to April 2014 New York March 2013 - Apr 2014 Projects: Prime Services Environmental Review, Life Cycle Management, Quarterly Infrastructure Maintenance Project Role: Technical Business Analyst Gathered, consolidated and modified raw technical data to create customer friendly dashboards. Developed metrics to determine inefficiencies and areas of improvement. Prepared Business Requirement Documents and successfully delivered necessary change in a manageable and non-intrusive way to help implement the HPAM software for inventory management. Participated in Functional and User Acceptance Testing. Involved in workshops / training / presentations. Developed automated tracking sheets to help clients meet their End of Life (EOL) target dates. Provided Project Managers with transparent tracking that in turn helped them to meet and exceed their EOL target dates by 15%. Co-ordinated database activities as the DBA Lead for the Quarterly Maintenance Activity designed to ensure stability. Migration Lead for applications such as Microsoft SharePoint and Exchange. Administered the Hosting Services SharePoint site showcasing information such as a product data sheet, BoW and roadmap, requirements management. Developed dashboards to perform capacity management of the Database Hosting platform. Co-ordinated activates between the storage, server and database teams during datacenter migrations. Junior SQL Server Database Administrator Credit Suisse - New York, NY February 2011 to April 2014 Implemented SQL Logins, Roles and Authentication Modes as a part of Security Policies for various categories of users. Migrated SQL server 2000, 2005 to SQL Server 2008 in Microsoft Windows Server 2008 Enterprise Edition Provided greater visibility into risk profiles by generating senior management infrastructure change metrics, reports and dashboards using ITSM6 data. Migrated multiple mission critical applications such as Sharepoint, Good, Blackberry to the latest infrastructure. Worked with customers on Application rollouts and server migrations Recovered the databases from backup in disasters. Designed and implemented comprehensive Backup plan and disaster recovery strategies Implemented. Performed daily tasks including backup and restore by using SQL Server 2005 tools like SQL Server Management Studio, SQL Server Profiler, SQL Server Agent, and Database Engine Tuning Advisor. Worked on remediating audit point violations. Good experience with SQL Server Clustering and monitoring of database size and disk space in Production, Staging & Development environments Project: Campus Recruiting Mobile Application Role: Application Developer Worked with the 2011 TA class to develop and implement a recruiting mobile application for the iOS platform. Responsible for the development and testing of the two key modules. Coordinated data exchange with the Business Analysts. Stevens Institute of Technology January 2010 to December 2010 Project: Automated Accreditation Process Redesigned the student course evaluation forms for all the Computer Science courses Designed the University's first paper-less database driven programmatic accreditation system to digitally capture course performance. Developed and delivered Phase 1 of the online tracking system using the LAMP framework. Junior Developer JP Morgan Chase/Bear Stearns July 2006 to March 2008 Project: DerivClear Contributed in the development of a complex front-to-back-office web based derivative trade processing system used to support derivative operations. Contributed in developing screens to capture, display, process and validate Collateral Interest, Historical Collateral Data using the J2EE architecture. This involved creating JSP pages, using enterprise beans along with Calypso APIs to develop the business logic and SQL server to store the data. Education MS in Computer Science Stevens Institute of Technology - Hoboken, NJ December 2010 B.Tech in Computer Science in Computer Science Institute of Technology for Women - Mumbai, Maharashtra May 2006 Skills Scripting, SDLC
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Database_Administrator
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SQL Server DBA SQL Server DBA SQL Server DBA - WellPoint, INC Silver Spring, MD Authorized to work in the US for any employer Work Experience SQL Server DBA WellPoint, INC April 2018 to Present Responsibilities: Installation of MS SQL Server enterprise on Clustered Production, Test and Development boxes. Regularly monitor the performance of UAT and PROD server (CPU, Memory, I/O) using SQL Profiler, Performance monitor, Dynamic Management Views, Wait Stats and Events. Installation of Service Packs and patches on SQL server 2012/2014 boxes. Create login ID, passwords and roles in production and non-production environment. Set up transactional and snapshot replication among SQL Server 2000/2005/2008 boxes. Monitor the status of transactional replication status using Replication Monitor E-Mail: samson.zeu@gmail.com Phone: (443) 628 7036 Maryland, USA Auditing stored procedures for optimization and improving performance. Backing up system and user databases and restoring them when necessary. Schedule the jobs for the Database Maintenance. Create databases in DEV, SYS, UAT, and Production environment. Re-align the database structure for performance and space management. Run DBCC commands to check the database consistency and shrink the databases. Extensively used DMV, SQL profiler and performance Monitor, and Performance Dash board. Maintain index rebuild and re-organize indexes periodically. Transfer data among SQL boxes using SSIS, BCP, and Back up restore Monitor message from Nagios on SQL Server Load, and Space. Created Alerts and Notifications for system errors, insufficient resources, fatal database errors, hardware errors, security breach-technical guidance, task assignment and tracking. Provide 24/7 technical support and monitoring. MS SQL SERVER DBA Awash Bank S.co June 2015 to March 2018 Responsibilities Installation of MS SQL enterprise servers on production, test and development boxes. Drop and add users, logins, aliases, and groups to the databases and granting/revoking permissions on Database objects. Written stored procedures, Triggers, Views, Functions. Extensively used SQL Server Management Studio, SQL profiler, SSIS, and SQL mail services. Performance tuning by dropping and rebuilding index. Auditing stored procedures for optimization and improving performance. Data Transfers between various systems using BCP and SSIS. Performance tuning on the Production, QA and development Servers. Database and log backups and restoration, backup strategies, scheduling backups. Backing up master and system databases and restoring them when necessary Regularly maintained database for database consistency check using DBCC Schedule the jobs for the Database Maintenance. Create a customized report using SQL Server Reporting Services. Created Alerts and Notifications for system errors, insufficient resources, fatal database errors, hardware errors, security breach, etc. Environment: MS SQL Server Enterprise 2005, Windows Server 2003, SSRS, SSIS, MS SQL Management Studio, MS Business Intelligence Development. Database Administrator East Gate Trading PLC October 2013 to May 2015 AA, ETHIOPIA Establish the needs of users and monitoring user access and security Monitor performance and manage parameters in order to provide fast responses to front-end users Map out the conceptual design for a planned database Consider both back-end organization of data and front-end accessibility for end-users Refine the logical design so that it can be translated into a specific data model Further refining the physical design to meet system storage requirements Install and test new versions of the database management system (DBMS) E-Mail: samson.zeu@gmail.com Phone: (443) 628 7036 Maryland, USA Maintain data standards, including adherence to the Data Protection Act Write database documentation, including data standards, procedures and definitions for the data dictionary (metadata) Control access permissions and privileges Develop, manage and test back-up and recovery plans Ensure that storage and archiving procedures are functioning correctly Carry out capacity planning Work closely with IT project managers, database programmers and multimedia programmers Communicate regularly with technical, applications and operational staff to ensure database integrity and security Commission and install new applications and customize existing applications in order to make them fit for purpose Manage the security and disaster recovery aspects of a database. Installation and configuration of MS SQL Server and Clients. Create New Databases and maintenance of existing User Databases and System Databases. Performing Backup and recovery and Automation of Backup. Defining and Implementing the Processes required for proper data conversion from the existing system the New System. Interacting with Business Analysts and Developers in identifying the requirements and designing and implementing the Database Schema. Responsible for Designing and implementing the backup strategy required as per the requirement. Running DBCC consistency checks, fixing data corruption on applications Databases. Performance and Fine Tuning of Stored Procedures and SQL Queries and User Defined Functions Implementation of Trigger to maintain data integrity. Performing Data Transfer/Migration using Export/Import and SSIS. Creating user logins and adding users to respective databases. Using Performance Monitor for monitoring memory, processor, Disk I/O and user connections and fine-tuning. Managing security tasks like granting and revoking permissions. Environment: MS-SQL Server 2012, Windows 2012R2, Solaris 2.8, VERITAS Net Backup, Crystal Report, MS-Project Education None in Immersive Data Analytics Data Analytics @ Montgomery College - Gaithersburg, MD April 2019 to June 2019 Bachelor's in Accounting Alemaya university - Ethiopia Skills DBA, Sql Server, MYSQL, Sql Dba, Sql Database
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Database_Administrator
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IT SECURITY ANALYST IT SECURITY ANALYST IT SECURITY ANALYST - FEMDEL LLC Upper Marlboro, MD Work Experience IT SECURITY ANALYST FEMDEL LLC June 2016 to Present Monitoring and auditing the agency's compliance with Federal Information System Modernization Act (FISMA) compliance areas as defined by the agency. Including configuration management, contingency planning, incident response planning, system security plans, core security control assessments and privileged user security training. General knowledge of internal control concepts, principles, risk analysis, FISMA, FEDRAMP, PCI/DSS compliance, HITRUST, HIPAA, privacy process improvement and techniques, including frameworks such as NIST, ISO2700, COSO and COBIT. Coordinated with team members to determine security categorizations using FIPS 199 as a guide. Working with Plan of Action and Milestones (POA&Ms) trackers to remediate findings and vulnerabilities. Worked with security team and ISSO to assess security controls and assess the weaknesses to produce RTM, all findings included in SAR report. Experienced in developing and updating SSP (System Security Plans), Contingency Plan, Disaster Recovery Plan, Incident Response Plans, and Configuration Management Plan. Conduct IT controls risk assessments that include reviewing organizational policies, standards, procedures and guidelines. Conduct meetings with various system team members to gather evidence, develop test plans, testing procedures and documenting test results and exceptions. Perform risk assessments and It audits to ensure compliance with policy and security. Designate systems and categorize its C.I.A using FIPS 199 and NIST SP 800-60Rev. Apply appropriate information security control for Federal Information System as specified by NIST 800-37, SP 800-53 rev4, FIPS 199, FIPS 200 and OMB Circular 130 Appendix III. IT SECURITY ANALYST ANCHORAGE CONSULTING LLC August 2013 to January 2016 Developed and updated security authorization packages in accordance with agency's requirement that is compliant with FISMA. Prepare system packages, ensuring that management, operational, and technical controls are implemented adequately as specified in NIST SP 800-53 Rev4. Updated It security policies, procedures, standards and guidelines according to department and agency's requirements. Responsible for the System Security Plan (SSP), Risk Assessment Report, Security Assessment Plan (SAP), Contingency Plan, Incident Response Plan, and Standard Operating Procedures (SOP) Provide support to internal and external audit teams as required (helped in the gathering and presentation of evidence to validate controls effectiveness and efficiency). Led information security awareness and training programs in order to inform the employees of their roles in maintaining a matured security posture. Maintained security metrics in order to help senior management to make decisions. Involved in third party contract evaluation in order to award contracts to the most cost-effective bidder. Configuration of management plan to develop and maintain the Plan of Action and Milestones (POA&Ms) and supported remediation activities with team members. Made sure to validate the protective measures for physical security that are in place to support the systems security requirements. Maintained an inventory of hardware and software for the information system. Developed, coordinated, and tested with team members on contingency plans and incident response plans. Performed risk analysis to determine cost-effective and essential safeguards. Performed Security Control Assessments using NIST 800-53A guidance. Conducted independent scans of the application, network and database with team members when required. Provided continuous monitoring to enforce client security policy and procedures and created processes that will provide oversight into the following activities for the system owner. Developed Privacy threshold Analysis (PTA), and Privacy Impact Analysis (PIA) by working closely with other Information System Security Officers, System Owners, Information Owners, and the Privacy Act Officer. Developed an e-authentication report to provide technical guidance in the implementation of electronic authentication. ORACLE DATABASE ADMINISTRATOR CHAVERAN INC May 2011 to May 2013 Worked as part of a DBA team managing Oracle 10g and 11g databases for Chaveran Inc. Primarily worked as an Oracle DBA installing, configuring and upgrading Oracle software and related products on Windows using OFA standards. Setup RMAN to backup production, development, and test databases. Used Windows Scheduler to schedule tasks Created databases, tablespace tables, indexes and other table objects. Established the compatibility with third party software products by developing programs for modification and integration. Setup and managed database security by creating new users, roles, profiles and provided required privileges. Managed database development, test, training, and production environments. Configured database auditing as directed by the Senior DBA to enforce business rules. Performed database upgrade from 10g to 11gr1. Created and maintained procedural documentation/standards. Worked hand in hand with Network and System Administration teams to diagnose, test and deploy application issues. Refreshed databases with data from production database using data pump utilities. Assisted Senior DBA's in developing capacity and performance metrics. HELP DESK ANALYST/ OFFICE ASSISTANT STATE FARM INSURANCE September 2009 to April 2010 Generated report of issues and resolutions monthly for management review. Installed programs for new users and also maximized office efficiency through use of computer programs, including Microsoft Office Suite. Interacted effectively and positively with all office and customers. Managed firewall, network monitoring and server monitoring both on and offsite. Responded to all inquiries and requests in a timely manner. Answered and screened phone calls, recording messages for quick reply's as needed. Education BACHELOR OF SCIENCE in INTERNATIONAL RELATIONS AND STRATEGIC STUDIES UNIVERSITY OF LAGOS - Bowie, MD BACHELORS in CYBERSECURITY UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE - Adelphi, MD Skills Nessus, Security, Oracle, Oracle 10g, Vmware Additional Information SKILLS MS Office Suite (PowerPoint, Word, Excel, Access) Oracle 10g, 11g VMware Virtual Bos Windows OS Ubuntu Linux OS Security Control Testing System Monitoring Secure Shell Hosting (SSH) Nessus
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Security_Analyst
Database_Administrator
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Database Developer Database Developer Database Developer - VariQ Corporation Elizabeth City, NC Work Experience Database Developer VariQ Corporation - Elizabeth City, NC May 2018 to Present Operations Database Administrator Cerner Corporation - Kansas City, KS May 2016 to May 2018 ? Responsible for designing; planning; developing and; implementing databases; including back end rules and procedures; data scripts; security; access; and documentation ? Participates in the design; coding; enhancement and of relational databases in a client/server environment ? Analyzes and determines information needs and elements; data relationships and attributes; data flow and storage requirements; and data output and reporting capabilities ? Participates in continuous improvement efforts in enhancing performance and providing increased functionality ? Creates test plans along with data models and completes pre-production testing with user for modified rules, procedures and front end applications ? Apply knowledge and experience with database technologies; development methodologies; backend programming languages (e.g.; SQL) ? Use Agile/SCRUM, SDLC, EA, etc. methodologies to work through the development cycle ? Maintaining and updating the Asset Logistics Management Information System that integrates the forecasting capability of the Aviation Computerized Maintenance Systems (ACMS) with the inventory management/fiscal accounting functionality of the Aviation Maintenance Management System (AMMIS) to improve inventory purchase/repair decisions and provide total asset visibility ? Design, develop, test, integrate, and support ALMIS ? Complete requests concerning ALMIS performance, architecture, reliability, stability, scalability, security from a development standpoint ? Examine and evaluate alternative means of satisfying database requirements defined ? Releases every 5-6 weeks with improvements and enhancements to the current ALMIS application ? Work via ticketing system to complete all requests and updates required for releases and have all items checked in and tested at the designated times Operations Database Administrator, Cerner Corporation Kansas City, KS May 2016 to May 2018 ? Report overall health status and performance of a database ? Maintain compliance for Oracle parameter company standards ? Monitor and maintain Oracle 11g RAC and single instances on Linux ? DB Storage Provisioning ? Restore archivelogs as needed ? Perform sizing and capacity evaluations ? Manage the stability and uptime of client databases in relation to service-level agreements in place ? Troubleshoot and research issues related to database performance, query performance, space management, and other technical issues ? Ensure database configurations, processes, and jobs comply with published standards and policies ? Create and modify database tables, indexes, and other database objects. ? Perform backups ? Document database modifications according to Cerner's change control process. ? Manage database permissions ? Confer with appropriate managers regarding problems with and capabilities of database systems ? Assess and manage Service Level Agreements ? Develop and apply performance management practices ? Provide advanced object optimization ? Maintain highly available database ? Create test data and test scripts to adequately test programmed functionality ? Assist/develop first draft documentation for database functionality ? Proactively detect and resolve database performance issues ? Coach and mentor new associates ? Perform intermediate-level database tuning, performance monitoring, and capacity management ? Triage and troubleshoot database alerts and issues, identify root cause, and implement corrective action ? Perform intermediate-level query tuning, and triage and fix performance tuning software issues ? Set up and maintain database backups ? Communicate with 3rd party software or hardware manufactures as needed to ensure optimal configuration and support ? Develop standardized work plans, documentation, processes and automation Database Administrator Insignia Technology Services, LLC - North Charleston, SC July 2015 to March 2016 ? Monitor and Maintain Oracle 11g RAC Database on Linux ? Monitor space usage and performance trends ? Maintain all disaster recovery procedures, using RMAN and SAN system utilities ? Startup and shutdown Oracle databases and services ? Diagnose and troubleshoot errors ? Perform sizing and capacity evaluations ? Maintain all shell scripts used to support the Oracle database instances ? Responsible for evaluating, testing, and applying all Oracle patches on the database and the Grid Control (Oracle Enterprise Manager) environment ? Assist with implementation of database security infrastructure and create, manage, and maintain user access accounts ? Maintain Oracle's Cloud Control (Oracle Enterprise Manager 12c) to manage the Databases ? Assist with the process of planning, installing, and testing software upgrades and patches ? Support database backups, tuning, user maintenance, and system maintenance ? Create and modify SQL scripts, database triggers, and embedded programs for database objects ? Implemented Transparent Data Encryption (TDE) into the lower environments ? Match non-production schema names and tablespace names to those in production using online table redefinition and Data Pump Customer Service Manager Roses Discount Store - Florence, SC March 2014 to February 2015 Assist customer service representatives with duties such as refunds and exchanges ? Assist store managers by creating break schedules, reducing associate lines, balancing associate registers, and cleaning up at closing ? Assist customers with any issues, complaints, or compliments by documenting all incidents and reporting them as necessary Education B.S. in Computer Science Francis Marion University - Florence, SC May 2015
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Database_Administrator
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Portfolio Accountant Portfolio Accountant Portfolio Accountant Queens Village, NY Work Experience Portfolio Accountant Rendall & Rittner Ltd - London November 2016 to May 2019 U.K. (Property Management Company) Reporting to the Team Leader and Property Managers, I oversaw the accounts for five of eight schemes totaling £8m annual budget, within the flagship portfolio, an eighty eight acre, 5000 units residential led mixed use development with on-site amenities. My duties and responsibilities were to: Prepare quarterly Actual versus Budget reports Formulate commentary on variances Close month end and generate monthly fund balances reports Prepare monthly aged creditor reports Review monthly aged debtor reports Produce monthly Profit and Loss Accounts Provide Value Added Tax (VAT) reports Review and correct cost allocations on general ledger Post journals for accruals and prepayments and other adjustments Settle outstanding inter-notional balances Reconcile intercompany rent, service charges and loans Prepare allocation and reconcile shared payroll and estate staffing costs of circa £2.6m Investigate and resolve accounting queries raised by Clients, Managers and Directors Assist in the budget process, provide template with comparative data Upload budget to system Client/Service Charge Accountant HML Shaw - Richmond May 2014 to November 2016 U.K. (Property Management Company) Reporting to the Associate Director, I oversaw the reconciliation of approximately 112 residential service charge and reserve accounts, and liaised between Clients and Accountants to administer the filing of the associated statutory accounts and trust tax returns within their legislative timeframes. My duties and responsibilities were to: Undertake administration of filing statutory reports Assess trust tax returns and pay taxes Review year end reports and update year-end adjustments to in-house ERP system Investigate and reconcile financial discrepancies Coordinate the year end process, including the preparation of accounts packs Post journals for accruals, prepayments and deferred revenue Income and Expenditure analysis Balance Sheet reconciliation Upload budgets and raise monthly and quarterly applications for payments (demands) Calculate and post balancing charges/credits on finalization of year end accounts Rent reconciliation and landlord reports Prepare aged debtor reports Process administration fees and interest charges Compliance with lease and legislature Attend client meetings and liaise with Directors Provide commentary on variances Accounts/ Database Administrator Berkshire Group - London November 2013 to April 2014 U.K. (Property Lettings and Management Firm) Reporting to the CEO, Manager and Financial Controller my duties were to: Verify the data on the new database, prior to the systems migration from CFP to Gemini Manage the purchase ledger function (300 invoices per month) Generate and issue monthly landlord statements Remit net rental income to landlords Handle contractor queries in redevelopment projects Analyze income and expenditure per cost center File annual returns Property Management Bookkeeper Paul Samuel Associates - London October 2010 to August 2012 U.K. (Property Management Firm) Reporting to the Property Management Surveyors with a portfolio of 35-40 residential, commercial and mixed properties, I had responsibility for the bookkeeping and payroll functions. I set up MS Excel recorded ledgers onto Sage Line 50, and processed the payroll on TAS/Sage Payroll. My duties were to: Process payroll and PAYE tax forms Manage cash activity and bank checks Monthly bank reconciliations Update accounts receivable ledgers Update accounts payable ledgers Analyze income and expenditure Prepare extended trial balance with accruals, prepayments and adjustments Reconcile intercompany loans, recharges and client accounts Address inaccuracies or variances with external Accountants/Auditors Client Accountant CBRE - Glasgow April 2008 to December 2009 U.K. (Commercial Property Services and Investment Company) Reported to the Client Accounting Manager (the Property and Asset Management Division, Investors Team), and worked within a team of 14 members, to deliver accounting services to 23 investment clients including pension funds. Also reported to the Head of Internal Control during systems migration from TBS Tramps to Yardi Voyager, to investigate and reconcile differences in property funds. My responsibilities were to: Process multiple bank reconciliations Reconcile annual service charge accounts Reconcile insurance and non-recoverable charges Raise service charges and credits Raise insurance recharges Calculate rental income Prepare and post equalization journals Prepare year end reports with variance analysis for audit Liaise with Surveyors and external Auditors to finalize annual service charge reports Investigate differences and reconcile client funds following systems migration Education Masters of Business Administration in Business Administration Anglia Ruskin University Masters of Science in Financial Services Glasgow Caledonian University Bachelor of Science (Honors) in Accounting & Management Studies University of the West Indies Skills Reconciliations, Accounting, Month end close, General ledger, Journal
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Database_Administrator
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Executive Assistant & Database/Market Administrator Executive Assistant & Database/Market Administrator Executive Assistant & Database/Market Administrator - Alliance Residential Company Phoenix, AZ Work Experience Executive Assistant & Database/Market Administrator Alliance Residential Company - Phoenix, AZ November 2017 to Present Manage calendar, book travel, perform administrative duties for the Director of Acquisitions. Prepare expense reports and reconcile statements regularly. Assist Investments-Acquisitions team with due diligence during transitions and closings. Maintain our Pipeline while creating market surveys, and analyzing sales & rent comps. Communicate as Transaction Coordinator during all Acquisitions & Dispositions. Executive Coordinator of Human Resources Alliance Residential Company - Phoenix, AZ April 2017 to November 2017 Schedule meetings, book travel, and complete expense reports for VP and HR directors. Screen HR Documentation Inbox, distribute incoming mail, process department invoices. Maintain all active and terminated employee files. Administrative Specialist Phoenix, AZ November 2016 to April 2017 Notarize affidavits, fingerprint onboarding employees, verify Arizona Motor Vehicle reports, run background checks and verify public records. Conduct single and group interviews to hire for open care-giving positions. Material Handler - Captain FedEx Express Sky Harbor Ramp - Phoenix, AZ September 2010 to May 2015 Complete extensive paperwork and delegate team tasks, to ensure on-time aircraft departures. Operate heavy equipment with a sense of urgency, while following all airport policies. Education Bachelors of Business Administration in Business Administration Northern Arizona University December 2017 to September 2019 BA in Business Administration in Fine Arts Glendale Community College March 2014 Additional Information Proven computer software skills in Microsoft Office - Word, Excel, Outlook, & PowerPoint. Experience in Adobe Acrobat & InDesign. Proficient in 10-key, typing speed of 65wpm. Arizona-Maricopa Public Notary
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Database_Administrator
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NttData-customer service rep NttData-customer service rep NttData-customer service rep - Dell Del City, OK Authorized to work in the US for any employer Work Experience NttData-customer service rep Dell 2017 to Present inbound calls from Massachusetts customers with questions regarding their health insurance, wellness programs, prescription plans, Medicaid and the Children's Health Insurance Program (CHIP) are combined into one program called MassHealth. MassHealth members may be able to get doctors' visits, prescription drugs, hospital stays, and many other important services. Consulting with customers to review health related products and services. Discussing customer needs and assisting with the best solutions for their individual situations Opening and maintaining customer accounts and information Creating customer solutions with compassion by listening and selecting the best and fastest solution to customer inquiries Resolving customer technical issues with patience and understanding Identifying any additional needs the customer may have and helping them to upgrade products or services customer service agent Hertz 2017 to 2017 2017 Provide excellent customer service by efficiently handling the incoming calls from customers with inquiries about their billing and rental transactions. This includes answering questions, making adjustments, researching discrepancies, and achieving overall customer satisfaction. Contribute to departmental and center effectiveness and productivity by maintaining acceptable attendance, maintaining a minimum of call handling time standard, and remaining logged into the Billing phone queue which will ensure proper and timely handling of customer complaints. Uphold company policies and standards by being knowledgeable in utilizing various resources in order to research time discrepancies, rates, mileage etc. This enables the representative in resolving customer disputes at the time of the call, thus mimimizing cost in further correspondence. The resources include GAR, ASAP, Carrent, Carisma, PC Excalibur, Mobius, Sales Systems, Frequent Traveler, Frost, Intranet, and Global Marketing. Protect company assets and financial interests by thoroughly documenting any system that was altered in anyway for each call. In doing so, the next representative will know what action was taken and if anything further needs to be done if customer calls back. Contributes to Hertz Improvement Process (HIP) to discover new and more efficient ways to run our business and deliver the right products and services to our customers faster and at a lower cost. Drives change from within to improve customer satisfaction and uses teamwork to tackle problems. loan agent Midland Mortgage - Oklahoma City, OK 2014 to 2016 Duties include customers service explaining, evaluating, authorizing or recommending approval of commercial, real estate, or credit loans. Advise borrowers on financial status and methods of payments. Includes mortgage loan officers and agents, collection analysts, loan servicing officers, and loan underwriters. Pull reports from Nautilus and convert to Excel. Audit ARM loans to verify that ARM parameters match the notes. Set-up ARM screens to match modification terms. Pull daily index values and update Fiserv. Technical Support Apple February 2012 to March 2014 Tasks can include troubleshooting, listening, installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems and/or any issues or changes required, such as forgotten passwords, viruses or email issues in a call center sitting Database Administrator Farmer Insurance Prepares source data for computer entry by compiling and sorting information; was establishing entry priorities. Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data. Tests customer and account system changes and upgrades by inputting new data; reviewing output. Secures information by completing data base backups. Maintains customer confidence and protects operations by keeping information confidential. Insurance Agent AAA Insurance Deliver and explain policy to policyholders. Analyze insurance program and suggest additions or changes including changes to beneficiaries. Claims, defaults, payments and polity's changes Approaches potential clients by utilizing mailings and phone solicitation; making presentations to groups at company-sponsored gatherings; speaking publicly to community groups on the subject of financial well-being. Determines clients' particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals. Providing information protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation. Provides continuing service by providing direct deposit forms; processing changes in beneficiary and policy loan applications. Education Some college Skills Customer Care, CSR, Customer Service, Call Center, Customer Support, Payroll (6 years), Human Resources (7 years), Office Administration (7 years), Inventory Control (7 years) Certifications/Licenses Human Resources Management 2012 to Present
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Database_Administrator
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AWS Engineer AWS Engineer AWS Engineer - Allianz Life Insurance, MN Work Experience AWS Engineer Allianz Life Insurance, MN May 2018 to Present Roles and Responsibilities: Worked extensively with AWS services like EC2, S3, VPC, ELB, AutoScalingGroups, Route 53, IAM, CloudTrail, CloudWatch, CloudFormation, CloudFront, SNS, and RDS. Set up and built AWS infrastructure with various services available by writing cloud formation templates in json. With the help of IAM created roles, users and groups and attached policies to provide minimum access to the resources. Created topics in SNS to send notifications to subscribers as per the requirement. Worked on the databases of the Amazon RDS and carried out functionalities for creating instances as per the requirements. Implemented Amazon RDS multi-AZ for automatic failover and high availability at the database tier. Created CloudFront distributions to serve content from edge locations to users so as to minimize the load on the frontend servers. Configured AWS CLI and performed necessary actions on the AWS services using shell scripting. Implemented CloudTrail in order to capture the events related to API calls made to AWS infrastructure. Defined all server types in Ansible, so that a newly built server could be up and ready for production within 30 minutes OS installation. Involved in scrum meetings, product backlog and other scrum activities and artifacts in collaboration with the team. Oracle Database Administraton / AWS SOLUTION ARCHITECTURE Prime Therapeutics - Edina, MN March 2017 to April 2018 Edina, MN MARCH 2017 TO APRIL 2018 Worked extensively with AWS services like EC2, S3, VPC, ELB, AutoScalingGroups, Route 53, IAM, CloudTrail, CloudWatch, CloudFormation, CloudFront, SNS, and RDS .Administered and supported development of Oracle 11g databases by installing, upgrading and configuring the Oracle server, creating databases, objects, database backup and recovery, monitoring and optimizing database performance. Cloned production databases as needed for testing, development using RMAN and Grid Control. Implemented backup procedures using RMAN and Data pump utility for Oracle databases and test regularly in conjunction with Operations. Maintained 24*7 Availability by implementing standard processes and troubleshooting live issues within defined tight SLA times. Assisted in SQL tuning and providing consultation such as creating Materialized views, table partitions, adding indexes, dropping unnecessary indexes, using hints wherever possible, amongst others. Performed patch jobs using crontab utility. Managed database security by creating and assigning appropriate roles and privileges to users depending on the user activity, auditing and other security related task including transparent data encryption. Troubleshoot Database Performance issues using OEM, AWR, ADDM and ASH. Oracle High Availability involving Oracle RAC Applied Oracle quarterly patches of the current PSU version to non-RAC and RAC configured databases. Performed data and metadata transfer from legacy servers to newly installed servers using Data Pump. Implemented Oracle Database advanced security practices such as TDE and Data Masking Oracle Database Administrator / AWS solution architecture Verizon - New York, NY June 2015 to May 2017 Worked with customer for different RAC related issue like split brain and hugepages setup. Troubleshoot performance issues for the RAC instances. Ensuring load balancing in RAC by creating services for different purposes based on the application requirement and also defined TAF policy for RAC instances. Performed Replication using materialized views with a complete refresh/Fast refresh. Development of policy and procedures as they relate to database maintenance, security and archiving. Monitoring and maintaining 2/3 node RAC database on Red Hat Linux. Providing support to the development team and handling release schedules. Maintaining sound backup and recovery policies and procedures using RMAN. Monitoring the scheduled backup procedures for daily basis using crontab. Database refreshes using export /import and datapump. Used RDA, ADDM and AWR reports to monitor the database performance. Creating, granting and monitoring user access rights and privileges through roles and profiles. Providing instance level performance monitoring and tuning for Event Waits, Sessions, Physical and Logical IO and Memory Usage with the help of AWR and ADDM Reports. Automatic Shared Memory Management (ASMM) for Performance diagnosis/tuning and Automatic Segment Space Management (ASSM) Supported development effort by providing SQL statement tuning and optimizing ETL procedures and removing load and query performance bottlenecks by using tools Explain Plan, SQL Trace, TKPROF, TOAD and Oracle Enterprise Manager. Applying upgrade patch, maintenance and interim (opatch) patches on all the databases. Refreshing Dev and Test instances with data from Production on a regular basis. Developed PL/SQL packages, DML, DDL, Oracle tables, Stored Procedures, functions, cursors, triggers and UNIX shell scripts. Generated and automated Statspack/AWR reports from Oracle database and analyzed the reports for Oracle wait events, time consuming SQL queries, table space growth, and database growth. Involved in SQL Query tuning and provided tuning recommendations to ERP jobs, time/CPU consuming queries. Used Explain Plan, Oracle hints and creation of new indexes, identifying the join methods (Nested/Hash/Merge join/Sort merge join) between the row sources for tables, to improve the performance of SQL statements. Addressed developers/testers requests to clone production databases for the purposes of testing using RMAN. Applied PSU Patches (10.2.0.3, 10.2.0.4) as a part of maintenance activity. Extensively used Datapump, conventional export/import utilities for loading data to & from databases, logical backups and migration of databases. Monitoring and optimizing the performance of the database/application using OEM along with homespun scripts. Capacity planning: Allocate system storage and plan future storage requirements. Worked on SQL tuning using SQL Tuning Advisor, SQL Access Advisor, SQL Profiler and SQL Optimizer, Foglight. Monitoring rollback segment and temporary table space use. Performing housekeeping tasks like checking log and trace files. Performing database refreshes, migration and performance tuning of PeopleSoft application environments. Setup and maintenance of Physical Standby Database using Data Guard Broker and active Data Guard for faster Disaster Recovery. Installed and Configured OEM grid control for maintenance administering the databases. Daily Health Checkup of all the Databases using Oracle Enterprise Manager 12c. Used Database Configuration Assistant (DBCA), Database Upgrade Assistant (DBUA) for upgrading Oracle10gR2 to the latest Oracle 11gR2 and applied patches as required. Performed full and incremental backups using RMAN for development and production databases. Database cloning from Production to Test and Development environments. Extensively worked on applying patches (CPU&PSU) whenever required. Schema Refreshing of databases using normal copy method and exp/imp utility. Cloning database and schemas using Data pump for 10g and 11g versions. Cloning 10g and 11g databases using RMAN duplication (with and without backup). ASM Disk storage and user Management Monitoring the Hit Ratios and tuning the System Global Area (SGA) accordingly. Performance tuning for optimized results using tools like EXPLAIN PLAN, SQL*Trace, TKPROF, STATSPACK, AWR, ADDM. Troubleshooting of various database performances by proper diagnosis at all levels like SQL, PL/SQL, database design, database tables, indexes, Instance, memory, operating system and java calls. Knowledge in Oracle Data warehouse DBA skills relating to administration and management of VLDB environments, Oracle OLTP. Experience in writing UNIX/SHELL scripts for providing the reports. Installed and configured Oracle 11g database on a test server using Oracle standard procedures and OFA, for performance testing and future 10g production implementation. Cognitive about designing, deploying and operating highly available, scalable and fault tolerant systems using Amazon Web Services (AWS). Involved in all the stages of the software development cycle (SDLC) namely design, specification, administration, environment setup, debugging, testing (test plan and test execution), integration and system testing. Worked extensively with AWS services like EC2, S3, VPC, ELB, AutoScalingGroups, Route 53, IAM, CloudTrail, CloudWatch, CloudFormation, CloudFront, SNS, and RDS Oracle Database Administrator AT&T - Dallas, TX June 2013 to May 2015 Successfully installed and configured Oracle 11.1.0.7, Oracle 10.2.0.5 databases on AIX platforms. Monitored different databases and application servers using Oracle Enterprise Manager (OEM) 10gGrid Control. Loading data from flat files to database using SQL*Loader, External Tables. Extensively used AWR, ADDM and explain plan for periodic performance tuning. Implementing Datapump, conventional export/import utility of Oracle 11g, 10g for re-organizing Databases/Schemas/Tables to improve the performance. Used import/export utilities for cloning/migration of small sized databases and Datapump import/export to move data between 10g and 10g/11g environments. Implemented proactive monitoring using Tuning Pack, Diagnostics Pack, and STATSPACK, SQL Trace & TKPROF, EXPLAIN PLAN. Database monitoring/maintenance, replication process and performance tuning are done using OEM (Oracle Enterprise Manager). Implemented Flashback technology of the Oracle 11g, 10g along with Recyclebin for a faster recovery of the databases and database objects. Performed full & incremental backup (cumulative and differential) using RMAN and implemented recovery strategies. Refreshed/cloned databases using RMAN utility. Performed Database upgrade from Oracle 10g (10.2.0.5) and to Oracle 11g (11.1.0.7) RAC database. Successful in applying RDBMS patches, security patches for improving the security and functionality of the databases. Detect corrupted blocks by using DBVERIFY utility. Participated in Disaster Recovery Drills, documented database and application validation steps. Used Automatic Workload Repository (AWR) & Automatic Database Diagnostic Monitor (ADDM) in RAC for Performance Tuning. Implemented table partitioning to improve performance and data management. Implemented Security through Virtual Private Database and Fine grained Auditing. Developed RMAN scripts for database backup and recovery. Education BBA UNIVERSITY OF YAOUNDE 2007 to 2011
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Database_Administrator
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Sortation Associate Sortation Associate MSSQL DBA Dallas, TX Initiative-taking IT professional with proven experience in Database Administration, Business analyst, software development life cycle. Work Experience Sortation Associate AMAZON - Dallas, TX November 2018 to Present Picking Route Identifying problem solve packages Scanning Packages Sorting Packages 8 Database Administrator Tecnotree Corporation - Lagos, NG January 2014 to June 2017 Provide development and design assistance for billing database and CRM application Improve the performance of billing queries by tweaking it or modifying, reorganizing or rebuilding indexes Provides support in capacity planning, forecasting, and tuning. Develops performance/tuning evaluation reports for billing databases Interface with developers, network, virtualization, storage and systems operations teams to resolve problems with the billing database/CRM applications systems. Design, develop, test, deploy and maintain database security and audit solutions Administer and monitor applications and systems, developing automated alerts to warn of failure Weekly and Monthly housekeeping on database structures and objects. Data Warehouse Developer TechMahindra - Lagos, NG March 2013 to January 2014 In a team that manages a data warehouse of over 53 terabytes of data. Perform data warehouse design and modeling according to established standards. Determine data warehousing solutions to meet business needs. Produced ad hoc reports and documents for senior team members. Verified data integrity and accuracy. Responded to customer requests via telephone and email. Worked directly with Marketing team by providing data which helps in making better business decisions. Implemented marketing strategies which resulted in 12% growth of customer base. Business Intelligence Developer Tech Mahindra - Lagos, NG February 2012 to March 2013 Coordinated with Business users to develop business requirements and specifications documents. Maintain business intelligence models to design, develop and generate both standard and ad-hoc reports using SAP BO and Microsoft excel. Planned, designed and implemented diverse business intelligence solutions. Monitored and optimized SQL server performance. Ensure the data quality and integrity in databases. Recommend improvements to provide optimum reporting solutions. Develop best practices for database design and development activities Stay updated with business operations and business intelligence processes. Improved data gathering, analysis and visualization procedures with strategic optimizations. Generated reports, updated spreadsheets and presented results. Database Administrator Leadway-Pensure PFA - Lagos, NG March 2009 to February 2012 Serve as support for database administration tasks. Configuration management, backup/recovery, performance optimization, and space management Perform database deployments and provide support for application releases Assist developers with MS SQL Server issues and questions Interface with developers, network, virtualization, storage and systems operations teams to resolve problems with applications and database systems Design, develop, test, deploy and maintain database security and audit solutions Perform SQL administrative tasks, including installing and upgrading SQL server products, creating maintenance plans, and creating database objects Install, configure and deploy MS SQL Server. Perform capacity planning, performance turning, monitoring, troubleshooting and optimization of the databases Standardize and manage Database Administrator procedures for monitoring database performance, testing, archiving, and optimizing Maintenance and support of SQL server Mirroring, Log shipping, Clustering, and other methods of disaster recovery Education Bachelor of Science in Biochemistry Lagos State University - Lagos, NG August 2002 to March 2007 Skills Database administration, Data modeling, Database, Database design, Sql server, Oracle, Oracle 10, Replication, Sql, Active directory, Dns, Exchange, Etl, Metadata, Data warehouse, Dhcp, Tcp, Disaster recovery, Scripting, Security Additional Information Skills Data modeling and database design. Database administration using the ACID properties concept Database Diagnostics skills using DBCC Metadata management and repository usage. Database schema creation and management. Backup and recovery. Database security on server level, database level and table level. Knowledge of High Availability (HA), Log shipping, Replication and Disaster Recovery (DR) options for SQL Server TSQL and PLSQL Procedural skills Performance management and tuning. MSSQL Server Security Data ETL and data warehouse development. Both in Oracle and MS SSIS, SSRS, SSAS. Scripting. ORACLE 10/11 G. MSSQL SERVER. Window server. Active Directory. Microsoft Exchange. IP/TCP, DHCP, DNS concepts. Process Documentation.
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Database_Administrator
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Application Support Specialist Application Support Specialist Application Support Specialist - JBT Aerotech Conroe, TX Authorized to work in the US for any employer Work Experience Application Support Specialist JBT Aerotech March 2016 to Present Report Development using IBM Cognos Analytics. ? Query Creation and Optimization for Flex Business Rules (Oracle and SQL = PL/SQL and TSQL). ? SQL Server administration. ? Customizations based on database functions and/or integrations, FlexSQL, extensibility framework, Java Scripts and Web services. ? VMware and Hyper-V environment deployment for Infor self-hosted Clients, including installation, setup and administration of the self-hosted environment (Windows Server, SQL Server and/or Oracle). ? Infor EAM administration and Asset Management. IT Support Synergy Workspaces June 2015 to March 2016 Administration of the complete network of a shared spaces based company ? Install and maintenance of SharePoint server for sharing company information. ? Administration of Office 365 site including Online Exchange Server and OneDrive for business. ? Install, update and maintenance the Voice IP Phone System (Cisco and Polycom). ? Install and Maintenance of an IP Camera System. ? Manage of printer centers (Scanner, Printer, Copier, Fax). ? Direct customer support, troubleshooting. Senior Software Engineer Europcar México October 2014 to February 2015 Part of ISCAR development team adding new functions and maintenance this ERP type system used by EUROPCAR Mexico (Delphi and Oracle). ? PL/SQL development, to add new functions based in user's needs. ? Analyze code for system testing and debugging improving the software stability. ? Create test transactions to find, isolate and rectify issues ? Development of Maintenance Module to control and automate the entire process of car maintenance. ? Accounting Module Optimization adding new functionality like direct banks integration. ? Query Optimization on different Modules improving the response time. IT Support Specialist AIESCUN September 2014 to October 2014 Query various database platforms. ? Implementation of one tool to Accounting Department that control the money flow using C#, MVC and SQL, automatizing the entire process including synchronization with different banks by XML. This tool make possible the reduction of time used to generate payments by 70%. ? Network Administration and Maintenance, Technical Support (Software and Hardware) ? Server Platforms: Windows 2008/2012/R2 Server (Active Directory, DNS, Security, Backup/DR) ? Desktop Platforms: Windows XP/Vista/7/8.1 (32/64bit) (Group Policy, Profile Management) ? SQL Server Database Administration. ? Backups Plan, Query Optimization, Transact SQL, Scripting, Stored Procedures, Functions, indexing, execution plans. ? SSIS packages for improve the ETL process, using Business Intelligence Development Studio (BIDS). Database Specialist and Network Administrator TRD Caribe September 2011 to August 2014 SQL Server administration (SQL Server 2005), created Maintenance Plans, Triggers, Query, stored procedures, backup, recovery processes, performance troubleshooting and tuning to improve the SQL Server stability. ? Query various database platforms to extract information required for users, prioritizing and executing tasks in a high-pressure environment. ? Query Optimization for 6 different databases used from Accounting and Economic Departments., and database optimization changing indexing strategy, examining Query Execution Plans. ? Define, document, and develop new interfaces between applications, databases, and third party systems. ? Implemented High availability Techniques like data replication (between ours servers (Cienfuegos) and the national headquarter servers (Havana), clustering. ? Mirroring, SSRS to create reports used later by applications developed in the IT department. ? Created and customized an application to human resources department to personal control using advanced development and coding techniques. ? Developed a data model and entity relationship diagram using ERWIN, and implemented using SQL SERVER 2012 (Entire Database Lifecycle), ? Used SSRS reports and SSIS package development to with SQL Server 2012 high availability features. ? Provided object-oriented design, programming and implementation support to Inventory Control of the IT Department using C# and SQL Server, member of a 5 programmer team ? Network Servers Installation, Administration and Maintenance (Windows 2000/2003 Server, Active Directory, 2003 Exchange Server, WSUS, Cisco Routers, Virtualization VMware, DNS, DHCP, VOICE IP, Linux, Backups Systems. Workstation Installation and maintenance Windows XP/Vista/7. ? Designed and implemented a Data warehouse System to support decision making to commercial department. ? Temporal IT Department Chief ? Direct department's projects (discuss project specifications, procedures, methodologies). ? Prepare budgets and contracts. ? Research about computers or computer-related equipment for commercial use in the organization. ? Implement policies, and procedures for engineering and technical work of the department, including document and define policies for database development. ? Monitor, manage, develop, operate, install, and maintain servers, network equipment, storage data and devices, basic software and applications technology. ? Supervise the installation of computer or computer-related equipment and components. ? Provide technical support to customers and departments members throughout the product development and implementation process. ? Test hardware and support peripherals to ensure that they meet specifications and requirements. ? Direct recruitment, placement, and evaluation of engineering project staff searching new departments team members. Professor of Database Systems I, II University of Informatics Sciences September 2009 to August 2011 -Relational Databases and advanced databases concepts, T-SQL scripts. ? -Data Warehouse Research and Implementation, ETL processes -Assist with the performance tuning of SQL scripts and procedures ? -Work with various developer teams for query optimization, Data Modeling. Professor of Mathematics I, II University of Informatics Sciences September 2007 to August 2009 -Differential and Integral Calculus Recent Seminars: ? Advanced Databases ? Knowledge Based Systems ? Advanced Programming Techniques ? Knowledge and Data Models Languages: ? English (Full professional proficiency) ? Spanish (Native or bilingual proficiency) Education Bachelor's degree in Computer Science Central University of Las Villas 2002 to 2007 Skills Data warehouse (5 years), database (8 years), Optimization (6 years), SQL (6 years) Additional Information Skills Include: Software Development - User Training & Support - Coding & Scripting - Debugging & Troubleshooting - Testing & Documentation - Network Administration - Database Developer - Database Administration - Optimization - Self Motivated, Attention to detail. Technology Summary: Languages/Programming: C/C++, C#, MVC, ASP.Net, VB.Net, Delphi, Perl, PHP, HTML, XML, .NET, JavaScript Networking: TCP/IP, DHCP, DNS, FTP, LAN, WAN, NAS, VPN, VLANs, IIS, Routers, Firewalls, SNMP, Virtualization (VMware, Microsoft Hyper-V), OFFICE 365, Microsoft Exchange, Azure, AWS. Databases: SQL, Oracle, PostgreSQL, T-SQL, PL/SQL, Query Optimization, ETL process, Data Warehouse, Data marts, SSRS, SSIS.
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Software_Developer
Database_Administrator
Network_Administrator
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Summer Missionary Summer Missionary Customer Service Representative - Afni Peoria, IL Computers interest me, and that's hardware and software alike. Work Experience Summer Missionary C.E.F 2012 to Present Customer Service Representative Afni - Bloomington, IL December 2018 to June 2019 Provide assistance to customers regarding the services of the financial services company Affirm. Database Administrator Assistant Natural Fiber Welding Inc - Peoria, IL December 2017 to March 2018 Building Maintenance Specialist SAMARITAN MINISTRIES - Peoria, IL April 2017 to May 2017 Senior Counselor Camp Good News - Washington, IL 2014 to 2016 Junior Counselor Camp Good News - Washington, IL 2012 to 2014 Counselor in Training Camp Good News - Washington, IL 2011 to 2012 Education Bachelor in Computer Science in Computer Science Illinois State University - Bloomington, IL January 2019 to Present Associate of Applied Science in Computer Science in Computer Programming and Database Development Illinois Central College - Peoria, IL December 2015 to December 2017 Skills Typing (10+ years), Computer Repair (2 years), Computer Hardware (2 years), Database Management (Less than 1 year), Programming (Less than 1 year), Windows (10+ years), Linux (1 year), SQL (Less than 1 year), Servers (Less than 1 year)
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Database_Administrator
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Network Engineer / Programmer Network Engineer / Programmer Network Engineer / Programmer at PHP and .NET Chicago, IL Work Experience Network Engineer / Programmer ITconsulte4you.Inc - Chicago, IL January 2008 to Present - Analyzed corporate LAN and WAN to determine what were the major problems and improvements needed to be made to the network infrastructure, and network Security using Protocol Analyzers, security auditing software packages from Network Associates. -Troubleshooting computer hardware/software on site both at home office and at company, hardware/software configuration to the highest performance. - Develop Point-of-Sale and E-commerce software applications using PHP, Zend Framework, ASP.NET, Visual Basic.NET, Java, and MySQL. - Perform computer network maintenance on Windows Server NT / 2003, FreeBSD, Red Hat, Ubuntu, Linux Server and Remote system support Implementation of TCP/IP and related Services- DHCP,DNS,SMTP, HTTPS and FTP - Credit card processing API and PCI compliance., Merchant services. Computer Administrator - contact Lectrocomponent, Inc - Weaton,IL November 2010 to April 2011 - Supportcomputer hardware/software. - Implemented Virtual Private Networks VPNs using Cisco routers, PIX firewalls, Check Point firewalls, and Cisco VPN 3000 Concentrators. Enabled RSA SecurID with Cisco VPN 3000 Concentrator. Reduced customer costs 50 percent by replacing leased circuits with VPN solutions. - Write applications using VBA, Excel 2003 , Crytal Reports and perform computer network maintenance on Windows Server NT / 2000-2003, Citix , Prophet21:11V, warehouse software and Hardware Troubleshooting. - Analyzed LAN to determine what were the major problems and improvements needed to be made to the network infrastructure. - Engineered a dedicated server to move them from a peer-to-peer network to provide more reliable service and to reduce the latency. - Migrated their primary record keeping software AviMark to the server along with the time keeping software TimeWolf so it could be accessed from any workstation. - Engineered a Internet connectivity solution as a Dial on Demand, with security policies to protect sensitive data, and prevent user access to the Web, along with a RAS solution to provide after hours access to AviMark in the event of an emergency and for providing support. - Implemented a backup strategy along with a disaster recovery plan in the event that the server should go down to prevent lost revenue. Computer Consultant Northwest Pediatric Service - Elgin, IL August 2007 to October 2008 - Implemented Virtual Private Networks VPNs using Cisco routers, PIX firewalls, Check Point firewalls, and Cisco VPN 3000 Concentrators. - Networking design with Windows Server 2003, DNS-DHCP Server, Squid Proxy , NFS, Medisoft Server, Citrix Server, Linux and Firewall. - Maintaining web applications used by internal/external customers, troubleshooting and fixing defects with technical team. Involved in software development life cycle and conducted testing during post implementation phase analyzed and designed database and user interface; and working with technical team to ensure the product meet the customer requirements. Developed web applications using PHP and MySQL database. - Network maintenance 9 locations Database Administrator- contact International Software= Development, LLC CA, USA - Los Angeles, CA May 2007 to July 2007 - Supported the software development team to enhance, update, test, debug and maintain Point-of-Sale Restaurant software Application - the touch screen operated computer supports the basic restaurant cash register functionality, the option of printing of kitchen orders, and flash report. - Mainly developed using PHP and MySQL - Developing class diagrams, use case diagrams, activity diagrams, sequence diagrams, component diagrams and deployment diagrams. Computer Information Systems Intern Trace Die Cast, Inc - Bowling Green, KY December 2006 to March 2007 - Responsibilities externship project for students include troubleshooting computer hardware/software, program computer, and perform computer - Network maintenance on Windows Server 2000 ,DNS-DHCP Server, Red Hat and Linux. Administrator / Programmer Ubonrachthani University, Ubonrachthani, Thailand - Ubonrachthanie, Thailand October 2004 to May 2005 - Maintained system for faculty of Pharmaceutical Sciences Database Server, Windows 2000 Server, DNS Server, Mail Server, Proxy Server FreeBSD v5.4/6.2, and PPP Server (Remote Access) Linux SIS - Wrote CGI and Java scripts for the camWrote CGI and Java scripts for the campus directory Web server application. pus directory Web server application. Administrator / Programmer Regional Health Promotion Center - Ubonrachthani, Thailand November 2003 to September 2004 - Maintained system Database Server, DNS Server, Mail Server, Proxy Server Microsoft windows NT/2000. - Develop web application for HIV Report using ASP, SQL Server, and Microsoft Access Outside Sales Agent - contact PrimePay global, - Henderson, NV April 2012 - Credit card processing API and PCI compliance. Point of sales. - Support for Point-of-Sale Merchant services. Direct Sales Representative - contact Clearent,LLC, - Clayton, MO January 2012 -Credit card processing API and PCI compliance. Point of sales and E-commerce system - Sales support software and hardware Education Business English Ccomputer Systems Institute - Chicago, IL 2011 to Present MSc Keller Graduate Scholl of Management of DeVry University - Chicago, IL 2011 M.Sc. in Computer Science Ubonrachathani University February 2004 to May 2006 Bachelor of Science in Computer Science Ubon Rachathani Rajabhat University June 1996 to April 2000 Additional Information Posses expertise in Web Data base / Design - Strong knowledge of Web/Networking programming - Demonstrate understanding of.NET technology and Freeware technology - Good knowledge Object Oriented Programming - Good knowledge of Windows Server and Linux Server - Ability to handle stressful situations with a positive attitude - Demonstrate ability to meet deadlines - Ability to work independently as well as with a team. TECHNICAL EXPERTISE - Languages: PHP, Drupal 6,VB6, VB.NET, ASP, ASP.NET, JAVA, C # Programming - Database Languages: MySQL, SQL Server, Microsoft Access, Oracle - Microsoft Server: Microsoft Windows NT, Microsoft Windows Server 2000/2003, Microsoft Exchange Server, Windows Web Hosting. - Open Source: Linux Fedora 6.0/10.1,SIS, FreeBSD, Ubuntu 10, Red Hat Linux - Networking Security: Open SSL, Wireless Security - Concepts: Object Oriented Analysis/Design, UML - Web security camera COURSE WORKS AND PROJECTS Myposonline: Web Application Shopping Cart using ASP.Net and MySQL. (www.myposonline.net) (Present) Mybusinessintown, Inc: Web Application (order online) using PHP, Java, Jquery and MySQL. (www.mybusinessintown.net) (Present) Nickantphotography:Web Application (order online) using CSS-Flash, PHP, Java, Jquery and MySQL. (www.nickantphotography.com) (Present) - Therubystone Web Application using PHP and MySQL. (http:// therubystone.com) - Restauran Web Application using PHP (http:// www.Divachicago.com), (http:// www.jitladathaionline.com), (http:// www.Goldenthaijasmine.com) - Gambacortalaw Office Web Application using PHP and MySQL. (http:// www.gambacortalaw.com/) - The Cats Pajamas Web Application Shopping Cart using PHP and MySQL. (http://www.catspajamas.com/) - KidCareMedical Web Portal -the application to present the record of medical staff/employee information such as employee schedule, directory of medical staff, timecard, and company news. This application is mainly developed using PHP and MySQL. and Medical Record Health Care Application - Developed using ASP and Visual Basic. (http://www.kidcaremedical.net )-
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Network_Administrator
Database_Administrator
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Senior Oracle DBA Senior Oracle DBA Senior Oracle DBA - Lackland Airforce Base San Antonio San Antonio, TX Over 7 years of experience as an Oracle Database Administrator with hands-on experience in database installation, administration, configuration, production support, upgrades, patches, performance tuning, backup and recovery, space management, database security, cloning, migration, shell scripting and documentation. Team player with excellent interpersonal, analytical and communications skills. Installed, Configured and Administered Oracle databases 10g, 11g and 12c. Provided 24X7 production support to high critical databases Worked extensively on Oracle Software Installation, Oracle Database Upgrade, Migrations (from 10g to 11g and to 12c) and Patching {Patch set, Critical Patch Updates (CPU) / Patch Set Updates (PSU), One-off Patch}. Proficient in all the phases of Software Development Life Cycle (SDLC) as well as Software Implementation Life-Cycle (SILC). Configured, Managed and Administered Container (CDB) and Pluggable (PDB) Databases. Extensively used Database Administrative tools like Oracle Enterprise Manager (OEM), OEM Grid and Cloud Control, SQL*PLUS, TOAD. Handled operational responsibilities like database Refreshes/Copy backs, Security, Documenting Standards and Procedures. Performance tuning of the database - SQL Tuning, Used Tuning utilities like DBMS.STATS, TKPROF, EXPLAIN PLAN, AWR, ADDM, Scripts and Tuning of SGA, distribution of disk I/O, Sizing of tables and indexes. Performance tuning of Queries by maintaining Aggregates, Compression, partition, Indexing and use of Hints, Stored outlines, Statistics for the same. Extensive Experience with RMAN Backups and Logical Backups. Logical backups using Data Pump and Import/Export utilities. Worked extensively on Shell scripting for RMAN backups, maintenance and REFRESHES for databases. Installed, configured and maintained Physical, Logical, Active standby databases supported by Data guard on Oracle 12c, 11g RAC, 10g RAC servers for the purpose of disaster recovery procedures. Installed, Configured, and Administered Two and Three Nodes Oracle 11g RAC for High Availability Solutions. Wrote scripts to inform the DBA's regarding the status, performance and space management of the database Worked with development and operations staff in resolving problems quickly and efficiently Wrote several Purging/Administrative shell scripts on Linux which are being used as standard scripts at the workplace. TECHNICAL EXPERIENCE Work Experience Senior Oracle DBA Lackland Airforce Base San Antonio - Houston, TX December 2018 to Present Environment: RHEL, Windows OS, Oracle 11g,12c. ASM, SQL Developer, SQL-plus, RMAN, Datapump, WebLogic, OEM 13C, Responsibilities: Supporting multiple databases for production, development, test and staging purposes on Sun Solaris and Windows environments. Installation, configuration, Maintenance and Support of Oracle 11g and 12c Databases. Applied the Database (RDBMS) Patches i.e. PSU patches and one-off patches (for Bug resolution) using opatch. Used OEM Cloud Control and WebLogic console extensively for administrative tasks. Intermediate support of WebLogic Environment. Responsible for Database Backup and Recovery, daily monitoring of database & network issues. Building Oracle Standby databases, both Active Dataguard for real-time replication and normal Dataguard for disaster recovery also referred as BCP clone purposes. Refreshing Dev and Test instances with data from Production on a regular basis. Scheduling repetitive activities like gathering schema statistics, exports, table space usage report using crontab. Creation, Configuration and Setting up of RMAN Catalog databases and registering target Databases with the Catalog. Made optimal use of Oracle Support in resolving the SRs. Installed ASM environment and migrated databases from NON-ASM to ASM. Oracle DBA U.S. Airforce. Pentagon - Alexandria, EG November 2016 to Present Environment: RHEL, Oracle 11g,12c. ASM, TOAD, SQL Developer, SQL-plus, RMAN, Datapump. Identifying objects no longer accessed and remove those objects which results in saving space in the databases. Worked on moving data from one storage area to another. Implemented & Managed Physical Standby and even Configured Automatic Storage Management (ASM). Applying Patch set, Critical Patch Update (CPU)/Patch Set Update (PSU) and One-off Patches using OPatch and run Installer under UNIX and Windows. Performed database tuning by using various tools such as ADDM (Automatic Database Diagnostic Monitor) from AWR (Automatic Workload Repository), OEM (Oracle Enterprise Manager) and STATSPACK Performance Tuning i.e. tuning applications, shared pool, I/O distribution, rollback segments, buffer cache, redo mechanisms Resolved database network problems using Oracle Net Configuration Assistant, Oracle Net Manager, Netstat and ping utility Installed an Oracle 12C database on a window server. Senior Oracle DBA IPNS - Herndon, VA March 2018 to December 2018 Environment: RHEL, HP, Oracle 11g,12c. ASM, TOAD, SQL Developer, SQL-plus, RMAN, Datapump, WebLogic OEM 13C. Responsibilities: Supported & maintained the Production/Development/Test databases on various servers. Applying security patches (Patch set, Critical Patch Updates (CPU) / Patch Set Updates (PSU). One off Patch) using "runInstaller" and Perl based utility "opatch". Used OEM Cloud Control extensively for administrative tasks. Intermediate support of WebLogic Environment. Responsible for Database Backup and Recovery, daily monitoring of database & network issues. Manage WebLogic Users. Oracle Database Administrator KeyBank - Cleveland November 2015 to November 2016 Environment: Windows, RHEL, Oracle 11g/12c/10g, Oracle RAC (11g), Data Guard, Oracle Grid/Cloud Control, RMAN, ASM, SQL Developer, TOAD, SQL*Plus. Responsibilities: Supported & maintained the Production/Development databases on various servers. Installed, configured, and maintained Oracle 10g, 11gR2 and 12c on Linux and also Upgraded and Migrated from Oracle 10g to 11g. Responsible for Database Backup and Recovery, daily monitoring of database & network issues Extensively implemented Data Pump, conventional Export/Import (Oracle 11g, 10g) for migration and logical backup of database. Strong skills in applying security patches (Patch set, Critical Patch Updates (CPU) / Patch Set Updates (PSU), One-off Patch) using "runInstaller" and perl based utility "opatch". Performed SQL and PL/SQL tuning oracle contention and monitored production database using Automatic Workload Repository (AWR), Automatic Database Diagnostic Monitor (ADDM) and Automatic Session History (ASH). Administering Security User Management, Privileges, Roles, Auditing, Profiling, Authentication Used OEM Grid and Cloud Control extensively for administrative tasks. Planned and implemented high availability solutions such as Real Application Cluster (RAC) in Oracle 11gR2 Grid and 10g on ASM and OCSF2 file systems. Installed, configured and maintained Physical, Logical, Active standby databases supported by Data guard on Oracle 11g, 10g RAC servers for the purpose of disaster recovery Solutions. Setting up physical Standby/Data Guard for disaster and recovery. Involved in DR testing. Involved in capacity planning. Installed and configured golden gate for replication. Junior Oracle DBA Humana Inc - Louisville, KY January 2015 to October 2015 Environment: Oracle 10g/11g, HP-UX 11, Sun Solaris 10.0, RAC, Oracle Streams, RMAN, Data Pump, SQL TRACE, TKPROF, EXPLAIN PLAN Responsibilities: Provided 24X7 supports for all the production and development databases. Performed Installation and configuration of Oracle 10.2.0.1 database on HP-UX platform. Successfully performed migrations from Oracle 10g/11g to 11gR2 RAC (Real Application) Database. Scheduling the Physical backups (hot & cold) in CRON tab using RMAN utility and monitoring the scheduled jobs. Configure block change tracking to work with RMAN Merged incremental backups. Responsible for Creating Users, Groups, Roles, Profiles and assigning the users to groups and grant necessary privileges to the relevant groups. Used to run the scripts to check the status of databases such as growing table sizes, extent allocation, free space, used space, fragmentation etc. Used SQL TRACE, TKPROF, EXPLAIN PLAN utilities for optimizing and tuning SQL queries. Installed and Administered Oracle 11g & 10g RAC software with ASM. IT Help Desk Department of Defense, US Navy November 2009 to November 2014 Maintained daily performance of computer systems. Installed, modified, and repaired computer hardware and software. Installed computer peripherals for users. Wrote training manuals. Trained computer users. Walked customer through problem-solving process. Followed up with customers to ensure issue has been resolved. Track, route and redirect problems to correct resources. Education Bachelor's degree information systems management University of Maryland University College Skills DATABASE MANAGEMENT SYSTEM (Less than 1 year), DBMS (Less than 1 year), MS SQL SERVER (Less than 1 year), OEM (4 years), Oracle (5 years), PL/SQL (1 year), RDBMS (Less than 1 year), RMAN (5 years), scripting (Less than 1 year), shell scripting (Less than 1 year), Solaris (1 year), SQL (5 years), SQL Server (Less than 1 year), UNIX (3 years), UNIX Shell (Less than 1 year), DBA, Oracle Dba, Oracle Database, Sql Dba Military Service Branch: United States Navy Rank: E4
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Database_Administrator
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Database Architect / Snr. Database Administrator Database Architect / Snr. Database Administrator Database Architect / Snr. Database Administrator - RALPH LAUREN Surya has total IT experience of 17 years as Database Architect/Oracle Database Administrator in Production Support, Upgrading, Installing, Data Analysis, Data Integration, Data Migration & Data Modelling, Configuring and Maintaining VLDBs and Production databases. Oracle Certified Professional (OCP) Oracle Database Administration. Extensive experience on RAC Installation on windows/Linux, Backup & Recovery Setup, DataGuard Configuration, Replication using GOLDEN GATE, Database creation on EXADATA. Work Experience Database Architect / Snr. Database Administrator RALPH LAUREN - New York, NY May 2015 to Present Responsibilites: - Performed Data Analysis with End Users, Development Team, Business Analysts and DBA team - Integrated GFE/PMC/IP systems to Base Database Management (BDM) system to support HYBRIS/OMS and many critical reports - Designed/Installed/Configured 12c databases to support the new system on Linux environment - Participated in data mapping discussions to finalyse the data received from many systems - Created LDM/PDM using ERwin 9.6 & SQL Server Data Modellers and made changes as needed - Executed Data loading to Oracle Database received in .xls, ascii, exp dumps using TOAD 12.6 custom scripts, SQL Loader, SQL Developer - Written Scripts to automate data loading, schema creation, audit and security Environment: Database Administration: OEM 12c, TOAD 12.6, SQL Developer Data Modelling: ERwin 9.6, SQL Developer Data Modeller FTP: FSecure, WinSCP, FileZilla, Putty OS: Putty, Pagent, Puttygen Database Architect / Snr. Database Administrator SHELL OIL & GAS - Houston, TX August 2013 to April 2015 Responsibilites: - Implemented & Maintained Disaster Recovery for TEST/DEV/STAGE & PROD Environments - Replicated Oracle Databases(11g/12c) using Golden Gate to ORACLE 11g/12c versions - Resolved critical Golden Gate issues during replication on 24*7 with Oracle Support - Performed Schema/DB level replications from prod to non-prod env using Golden Gate from RAC - RAC & RAC - NONRAC on AIX/Linux operating systems - Written shell scripts for Golden Gate to determine status, reporting, daily summary reports - Supported Critical Applications used by 1000+ users on 24*7 basis - Implemented Backup & Recover strategy on Prod Environments using RMAN / FLASHBACK / SNAPSHOT / SHADOW-THIN IMAGE REFRESH technologies - Provided Support during critical migrations - data migration / database migration / OS migration - Performed CPU & one-off patches on Prod / Non-Prod environments new versions are released - Trained Jnr. DBAs / End-users / Business Analyst regarding new database features - Co-ordinated with Storage / Network / Unix / Application Teams across the globe during support - Worked on EXADATA machines: create databases / performance tuning / setup backups - Upgraded oracle databases from 11.2.0.4 to 12.1.0.2 and resolved post upgrade issues - Written shell scripts for DB Adminstration, RMAN backups, Performance, Day-to-Day Checks - Exibited excellent communication skills with end-users/technical teams/management Environment: Databases: Oracle 10g / 11g / 12c Hardware: Linux 5.0 / AIX 7.1 / EXADATA Tools: OEM 10g/12c, TOAD, SQL Developer, DB Artisan, PL/SQL, Shell Script, AWK, SID Misc: COSIMA / SOM@SAP / SM9 / F-Secure / Putty / WinSCP Snr. Database Administrator/Architect CSpire - Ridgeland, MS March 2013 to July 2013 Cellular South Inc. d.b.a. C Spire Wireless, headquartered in Ridgeland, Mississippi, is the eighth largest wireless provider in the United States is a provider of broadband internet and phone services. Day-to-day tasks - Supported production oracle DB 10.2.0.4 on Linux platforms - Supported development team of size 20 in enhancing project of the existing prod system - Used Sybase power designer for data modelling, applying db changes & reverse engineering existing systems for documentation - Tuned resource consuming querires on prod and dev systems using performance tuning tools - SQLT, AWR, EXPLAIN PLAN, ASH & ADDM - Monitored changes using DB ADMIN tools - EMBARCARDERO DB Artisan & DB Change Manager, SQL Server DB Admin - Participated in Partitions decision making, capacity planning & development analysis meetings - Raised SRs to Oracle Support as-and-when required for analysing prod issues - Support monthly maintenance tasks and resolved/supported critical issues on PROD Environment Oracle DB: 10.2.0.4/11.2.0.1/11.2.0.3 SQL Server: 2005/2008/2012 OS: WINDOWS 7.0/LINUX-SUSE 11/SOLARIS 10/AIX 6.1 DB Admin: Putty, Win SCP, VNC Viewer, OEM 11g/12c, TOAD 11.6.0, SQL Developer 3.2.20, RMAN Performance: AWR, SQLT, EXPLAIN PLAN, TRCANLYZR Replication: Data Guard, IDR (Informatica Data Replication), MVs Database Administrator / Architect FEDEX - Colorado Springs, CO April 2012 to February 2013 FedEx provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. The current CMDM system managing the Legal customer definition is planned to extend to provide a more robust set of relationship management capabilities to simplify and improve the existing CMDM EDW extract and web services and also toallow for hosting of the Pricing and Sales customer definitions. The ultimate goal of the resulting system is to provide a platform for managing existing customer definitions and reduce the cost and complexity of incorporating new definitions going forward. Day-to-day tasks - Supported production oracle DB 10.2.0.4 on Linux platforms - Supported development team of size 20 in enhancing project of the existing prod system - Used Sybase power designer for data modelling, applying db changes & reverse engineering existing systems for documentation - Tuned resource consuming querires on prod and dev systems using performance tuning tools - SQLT, AWR, EXPLAIN PLAN, ASH & ADDM - Monitored changes using DB ADMIN tools - EMBARCARDERO DB Artisan & DB Change Manager, SQL Server DB Admin - Participated in Partitions decision making, capacity planning & development analysis meetings - Raised SRs to Oracle Support as-and-when required for analysing prod issues - Support monthly maintenance tasks and resolved/supported critical issues on PROD Environment: Databases: Oracle 10.2.0.4/11.2.03 on Linux 5.0, Data Modelling: Sybase Power Designer 15.2.0, OS Tools: Putty, WinSCP, TELSA, Tight VNC2.0.4, Performance: SQLT, TRCA, EXPLAIN PLAN, SQL Profiling, Development: SQL developer 3.1.07, SQL, PL/SQL, DB Admin: OEM Grid Control, EMBARCADERO-DB Artisan, DB Change Manager Production DBA EDELMAN - Chicago, IL November 2011 to January 2012 Edelman is the world's largest independent public relations firm, with offices in 60 cities and more than 4,000 employees worldwide, as well as affiliates in more than 30 cities. Edelman owns specialty firms Blue (advertising), StrategyOne (research), Ruth (integrated marketing), DJE Science (medical education/publishing and science communications), and MATTER (sports, sponsorship, and entertainment) Day-to-day tasks - Clearing tickets raised by HITACHI offshore team on PROD and SUPPORT instances - Coordinating with onshore analysts and offshore development team - Checking status of daily backup jobs for purging archivelogs (hourly), refreshing SUPP, DEV, TRAIN, TEST with PROD periodically - Troubleshooting failed backups, slow-running queries, setting up new users and add/remove privileges on PROD for key development team - Coordinated with Oracle Support to resolve issues on 24*7 basis Education B.Tech Nagarjuna University 1986 to 1990
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Database_Administrator
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Salesforce Database Administrator/ Project Manager Salesforce Database Administrator/ Project Manager Passionate Salesforce Administrator San Jose, CA Salesforce Administrator with experience in Community Management and Sales/Marketing I am seeking to Serve a nonprofit a as Certified Salesforce.com Database Administrator Authorized to work in the US for any employer Work Experience Salesforce Database Administrator/ Project Manager Peninsula Conflict Resolution Center - San Mateo, CA September 2018 to Present managed the scoping, planning, development, implementation, and training of Salesforce Database from beginning to end. successfully completed the customization of Salesforce.com to meet all their business processes and CRM needs. consistently met deadlines and requirements for all projects. worked directly with Director of Operations to achieve successful implementation of Non Profit Success pack modified existing database to meet unique needs. coordinated with project teams on database development timelines. handled service requests, including initial troubleshooting and escalation. Salesforce Administrator Consultant Oakland Literacy Coliltion - Oakland, CA February 2019 to July 2019 analyzed Existing Email Campaigns Worked directly with stakeholders to achieve successful integration. responsible for creative design for marketing Campaigns Verified data integrity and accuracy. combined broad, deep knowledge of technology and strong business foundation to drive productivity. partnered closely with infrastructure staff and departmental decision makers to identify, recommend, develop and implement cost-effective technology solutions. Real Estate Sales Professional Lionsgate Real Estate Group - El Segundo, CA January 2012 to January 2018 licensed Real Estate Salesperson. originated Home Sales and Finance Transactions managed Sales operations Education Master's in Agile software development Jobhackers - San Francisco, CA September 2018 to May 2019 Skills Salesforce Admintrator (1 year), Salesforce, Visualforce, Apex, Salesforce Admin, Project Management (5 years) Certifications/Licenses Certified Salesforce Administrator November 2018 https://trailhead.salesforce.com/credentials/certification-detail-print?searchString=0034A00002zwugdQAA Additional Information SKILLS Salesforce Administration System analysis Excellent analytical and problem-solving skills Project Management Strong interpersonal and communication skills Excellent diagnostic skills Team leadership information technology Problem Resolution
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Database_Administrator
Project_manager
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Sr.SQL Server DBA Sr.SQL Server DBA Sr.SQL Server DBA - NCCI Holdings Boca Raton, FL 8+experience Year database by running DBCC statements and rebuilding\reorganizing indexes. Monitored the performance of Database Backup and other jobs in the maintenance plan Restoration and Point in-Time Recovery and optimized as needed. Monitored Server Activity, Error Log, space usage, and solving problem as needed Authorized to work in the US for any employer Work Experience Sr.SQL Server DBA NCCI Holdings - Boca Raton, FL April 2018 to Present Responsibilities: Provide Production Support for MS SQL Server Databases in High Availabilities Perform day-to-day administration on SQL Server environments Diagnose & troubleshoot issues, monitored the performance of the database and optimized to run more efficiently. Manage database Capacity growth, refresh data from production to lower environment Monitored databases, migrate SQ Server from SQL Support SSIS, SSRS, Data warehousing Manage and implement production release Lead the Disaster Recovery Used SSRS to generate reports by querying from database Generated many reports by querying them from SQL Database as per the business requirements. Install SQL Server Fail-over Cluster and Migrate SQL Server from SQL Set up and configure database Mirroring, Log shipping, support SSRS, SSAS Automate maintenance jobs, install services patching Work well in a team with excellent communication skills Identify problems, find root cause and perform tuning to ensure application performance Manage database Capacity growth, write stored procedures, triggers Maintain & manage Database security, install monitor tools on the Server Import and export data in Oracle Data Pump utility Manage User security access in SQL server and backup database SQL DBA Cognizant - Teaneck, NJ September 2016 to March 2018 Responsibilities: Installed, Configured, and Administered SQL Server 2012/2008/2005. Backed up databases using Full, Differential and Transactional log backup methods. Restored Database from database backups and file backups. Experienced with Point-in-Time Recovery. Maintained logical consistency of the database by running DBCC statements and rebuilding\reorganizing indexes. Monitored the performance of Database Backup and other jobs in the maintenance plan Restoration and Point in-Time Recovery and optimized as needed. Monitored Server Activity, Error Log, space usage, and solving problem as needed Maintained server level, database level and object level security best practices by creating logins and users, configuring permissions and assigning different roles to users. Configured Database Mail and SQL Server Agent. Created user access, monitored and optimized the performance of the database. Created SQL Server Event, Maintenance Plans and Performance Condition Alerts. Scheduled jobs to automate different database related activities including Backup, Index Optimization, Monitored Database health, Disk space and Backup verification. Set up Merge, Transactional and Snapshot Replication on remote server. Configured and administered Fail-Over Clustering, Transactional Log shipping, Replication and Database Mirroring using SQL Server 2012, 2008, and 2005. Performed database integrity checks using DBCC utilities and maintenance plan configuration wizard. Implemented troubleshooting of SQL Server performance issues using SQL Tools, execution plans, Trace, statistics, index tuning wizard. Performed database migration and upgrade from SQL Server 2005 and 2008 to 2012. Installed and applied Service Packs (SP) on SQL Server 2005, 2008 and 2012 using SCCM. Deployed window server patches on Window server 2012, 2008 using big fix Installed, configured, and administered MS SQL Server 2005 and 2008 Integration Services (SSIS) and Reporting Services (SSRS). Performed Export & Import of databases from/to Flat file, excel Access, Oracle and MySQL to/from SQL Server Database using DTS, SSIS, and BCP. Generated reports by querying from SQL database by using a variety of query design tools such as text-based query designer, report model designer and MDX designer to generate report Responsible for backing up and restoring databases Performed writing T-SQL, Trigger and Stored Procedures. Supported remote production and development servers, clustered/non clustered environment. Performed DBMS maintenance, backup and recovery. Performance tuning, Index optimize, maintaining and troubleshooting database problems Posses good analytical problem-solving skills, excellent communication and self-driven skills to get the job done SQL Database Administrator CaseNet - Waltham, MA September 2014 to August 2016 Responsibilities: Develop and optimize T-SQL code, including database scripts, triggers and stored procedures for multiple TruCare applications Develop Microsoft SQL Server SSIS packages to implement ETL requirements Data modeling and data architecture Database performance monitoring, SQL tuning and analysis, troubleshooting, and data concurrency analysis Various database administration tasks in development and test environments Develop, enforce and maintain database standards SQL DBA Speedway LLC - Enon, OH June 2012 to August 2014 Responsibilities: Work closely with project managers, business analysts, business clients and other SQL team members to define requirements, design, estimate, code, test, certify, pilot, and roll-out requested changes. Provide support to Speedway Departments to troubleshoot and resolve production issues. Provide 24 / 7 on-call support, this responsibility is rotated and shared Maintain development test environment Work with deployment team to build and test software deployment package for certification environment and live stores SQL DBA Unisys - Blue Bell, PA February 2010 to May 2012 Responsibilities High-level technical resolution for incidents received from phone calls, emails or automated ticketing system during specific shifts Evaluate Root Cause analysis, looking for permanent fix, and preventive steps Automation View (preferably script ability - PowerShell/shell script) Provide client advisory on Database Technology, Architecture and best practices Install, patch update and Upgrade MSSQL & ORACLE Databases Learn new versions and provide guidance on migrations and new Standards Work closely with IT project managers, database programmers and multimedia programmers Developing, managing and testing Database backup and recovery plan Writing Database documentation, including Data Standards, procedures and definitions Troubleshooting Oracle issues Perform Database performance tuning and capacity planning Expertise in High Availability and Maintainability solutions for Master & Slave Cluster servers Lead and/or participate in project activities Education Bachelor's ,,,,, Skills DATABASE, DATABASE DESIGN, SQL SERVER, SQL SERVER 2005, SQL SERVER 2008
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Database_Administrator
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BUSINESS SYSTEMS ANALYST BUSINESS SYSTEMS ANALYST BUSINESS SYSTEMS ANALYST Knoxville, TN Work Experience BUSINESS SYSTEMS ANALYST United Healthcare - (Remote) April 2016 to July 2019 Functioned as the leading Report Developer & Analyst across the Provider Domain, offering superior business insight reporting. Oversaw ad-hoc and supporter data quality for Provider Contract, Provider Organization, Claims, and Pricing elements. Technologies:HIVE, SSRS, Tableau, PowerBI, Big Data, SQL Key Contributions & Accomplishments: Routinely utilized SSRS, Tableau, and PowerBI in HIVE to develop requested reports and analytics. Proficiently maintained all SSRS reporting for Data Source and Provider, transitioning older report data links to the new data link. Offered superior support and guidance, serving as a Technical Advisor for cross-functional teams. Properly provisioned data analysis and reporting for Claims impacted by Retro Change. Strategically developed reporting analytics using HIVEQL for Big Data, enabling clients to generate data-driven opportunities for growth. Developed reports that enabled retro changes to be analyzed and utilized in claims, saving overall costs. INFORMATION ANALYTICS SPECIALIST Sentara Healthcare - Virginia Beach, VA August 2016 to March 2018 In a multifaceted role, served as the leading Information Analytics Specialist assigned to provide proactive data analysis to clients and monitor programs for operational performance. Meticulously aligned reporting and analytics processes to cultivate ad-hoc metrics. Technologies:Tableau, PowerBI, Ad-hoc Metrics, SQL Server Key Contributions & Accomplishments: Maintained and administered elements of analytics Dashboards & Portals, ensuring the proper transition into Tableau. Diligently provided a seamless transition experience for the end-user, maintaining minimal downtime, and proficient data transfer. Following the transfer, allocated a new Visual Dashboard that enabled the client to serve as self-sufficient, using a self-serve Dashboard. Strategically provisioned data analysis and reporting for a high-level client, aligning reporting capabilities with critical needs. Researched, organized, and maintained ad-hoc data analysis for a principal client account, providing critical on-time information for immediate use and allocation. BUSINESS ANALYST/DATA WAREHOUSE ANALYST Anthem - Norfolk, VA November 2015 to August 2016 Directed oversight of all data warehousing content organization, allocation, and usage, updating the system, and performing reference data management (RDM). Diligently supported and administered relevant content according to current data policies and procedures, regularly updating incoming information. Technologies:RDM, SQL, SSIS, Key Contributions & Accomplishments: Investigated, researched, and identified potential gaps, determining resolutions that cater to business user needs. Collaborated effectively with cross-functional teams, offering routine guidance and support on data warehousing and research-related tasks. Created and maintained data warehouse, ensuring continual data integrity. Established, implemented, and integrated all data structure design definitions, capabilities, SQL entries, and monitored data integrity issues. Developed and executed clear and concise user data definitions, ensuring adherence to all related policies, procedures, and protocols. Revitalized data based on information gathered from analysis and reporting, redefining business objectives, and offering data-driven opportunities for improvement. DATABASE ADMINISTRATOR Newport News ShipYard - Newport News, VA May 2012 to September 2015 As a Database Administration Professional, provided exceptional data support and advisement to senior management in addition to internal and external users. Strategically developed access database and related peripherals for report automation, augmentation, and training efforts. Regularly performed system maintenance, including upgrades and testing. Developed and implemented metrics and reports using: SAP, SAS, Cognos Report Studio, Microsoft Access. Technologies:SAP, SAS, Cognos Report Studio, Microsoft Access Key Contributions & Accomplishments: Drastically improved overall interactions between senior leadership, cross-functional teams, and end-users. Developed and implemented new business solutions, pioneering new technological advancements that significantly improved data integrity and analysis automation. Meticulously translated technical requirements into practical business-centric information that effectively offered clientele database reports. Technical Proficiencies Platforms: Unix; Solaris; Windows; Mac OS Tools: Cogno Report Studio; SAP; JD Edwards EnterpriseOne Data Interface; Microsoft Office Suite/O365 (Word, Access, Excel, Outlook); VBA; C++; SAS & SQL; Terradata; SSIS Package; SQL Server 2008/2012; Tableau, SAP Business Objects; Lumedx; Apollo; Armus; Hive QL; DeBeaver; PowerBI; SSRS; Hadoop Education Bachelor of Science in Computer Information Systems Saint Augustine's College - Raleigh, NC Skills Data analysis, Data warehousing, Sap, Data reporting, Presentation skills, Client support, Business analysis, Process improvements
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Database_Administrator
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Office Assistant Office Assistant Office Assistant - Eagle Island State Park Boise, ID Work Experience Office Assistant Eagle Island State Park March 2019 to Present Promptly respond to information requests in person, via email, and phone ? Prepare correspondence and maintain required records and files ? Handle money including balancing and closing cash register, completing sales transmittals and making bank deposits Cafe Associate Panera Bread October 2018 to March 2019 Provided outstanding customer service through delivery, cashiering, drive-thru, and dining room ? Worked with fellow associates as a team, and adhere to company safety procedures ? Cross-trained throughout the cafe in order to remain well rounded in the company AmeriCorps VISTA Member The Arc of Idaho March 2018 to October 2018 Developed a sales and marketing plan for donation programs ? Finalized necessary paperwork promptly as donations take place ? Aided in recreational and vocational activities for people with disabilities Database Administrator Northwest Information Center May 2016 to December 2017 Performed daily data entry, processing, and hygiene tasks on historical records, reports and maps ? Scanned, uploaded, and filed reports and resources ? Continuously learned a variety of new and updating technology, including Microsoft Office and GIS Delivery Driver Mary's Pizza Shack December 2016 to September 2017 Fulfilled daily back of house needs, including but not limited to peeling, dicing, and cutting of items ? Delivered food hot, fresh, and in a timely and accurate manner with exceptional customer service ? Ensured nightly sanitization of all appliances, removal of trash, and floor sweeping and mopping Crew Member Sonoma State University Culinary November 2013 to January 2016 Set up and closed the food station, prepared food, and interacted with customers ? For 3 semesters, managed dining and/or dishroom of up to 10 employees and trained on essential duties ? Attention to detail and flexibility displayed as last minute changes and new circumstances arise Education Bachelor of Arts in Anthropology in Anthropology Sonoma State University May 2016 Skills Billing, MS Office, Data Entry, Filing
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Database_Administrator
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Oracle Database Administrator Oracle Database Administrator 8+ Years of IT Experience as an Oracle Database Administration Encompassing Installation, Configuration, Patch Installation, Migration, Upgrades, Backup & Recovery, Cloning, Replication, Database Security, Memory Management, Data Modeling, Performance Monitoring, Tuning, RAC, Data Guard, Grid Control, Golden Gate and Enterprise Manager. Experience as On-Call 24x7 production DBA support, application/development DBA. Extensive knowledge on database administration for Oracle 11g/10g/9i, with experience in very large scale database environment and mission critical large OLTP and OLAP systems. Installed Standalone server on 11GR2 Linux 5.8. Installed Oracle 12c database on Linux server. Upgraded database from 11.2.0.3 to 12.1.0.1 on Linux. Installed 11g 6 node production RAC CLUSTERWARE and DATABASE on Linux. Experienced in installation and maintenance of ORACLE 10g and 11gr2 RAC 2 node and adding a node to this cluster database for high availability. Hands on experience on building 11gr2 RAC databases on EXADATA X2-2 HALF RACK servers. Experience in a variety of hardware and software platforms including; MS-Windows, NT Server, UNIX/Linux, Sun Solaris, HP-UX & AIX and RHEL. Knowledge of administering E-Business Suite R12. Involved in upgrading of Oracle Application E-Business suite from R12.0.6 to R12.2.4. Hands on experience in Oracle 10g/11g RAC implementation & administration (Oracle Clusterware setup and configuration, RAC installation using ASM, Grid Installation.) Good experience RAC Clusterware administration, Configuration and Patching, RAC Backup and Recovery. Involved in construction of Disaster Recovery (DR) for all the production databases. Extensive experience in Dataguard configuration, implementing and monitoring standby databases. Hands on experience in Grid control, Golden Gate Replication. Performance Tuning: Tuned various large critical OLAP and OLTP databases of Tera bytes size using various tools like STATSPACK, AWR, SQLTrace, SQL profiles, SQL baselines Tkprof, Analyze, ADDM and Explain Plan Methods. Setup Oracle Enterprise Manager (OEM) 10g & Grid Control (11g) for database monitoring/performance/diagnostics. Extensive knowledge in Database Backup and Recovery concepts using RMAN utilities (scheduling full/incremental/cumulative backups, hot/cold backups writing/editing UNIX Shell Scripts for RMAN) Experience in LOGICAL BACKUPS and Database migration tools with DATA PUMP, Export/Import and Transportable Tablespaces. Experience on Data Replication using Snapshot, Materialized views, import/export. Experience in upgrading ORACLE from 10.2.0.X to 11.2.0.3 out of place upgrade. Extensive experience in Oracle Upgrades, Critical Patch Updates (CPU), Patch Set Updates (PSU) and other oracle patches. Good understanding of database block corruption. Knowledge and experience on Data Warehouse using ETL. Proficient in SQL, PL/SQL, Stored Procedures, Functions, Cursors and Triggers and extensively used TOAD for querying databases etc. Exposed to Data Warehouse assignments in various domains like Medical services, Sales, Insurance, Financial & Bank, Inventory Distribution, and Production Data warehouses Extensive experience in configuring and implementing ASM and proficiency in using ASMCMD and ASMLIB, Flash-Back Technology. Experience in implementation of enterprise databases on enterprise Storage Solutions using Storage area Networks (SAN) / Network Attached Storage (NAS) Experience in database cloning with RMAN, Capacity Planning, Database Refresh and patch management. Experienced in maintaining databases on large Production, Testing and DEV environments. Developed database monitoring/health check alert scripts for database uptime/downtime status, and sizing issues using grid control (OEM) Excellent Communication skills, co-ordination and communication with system administrators, business data analysts and development teams Work Experience Oracle Database Administrator AT&T - Atlanta, GA August 2016 to Present Responsibilities: Installation, Configuration and maintenance of oracle 10g, 11g on UNIX, Windows Platforms. Supporting 24*7 production databases with on-call Phone. Resolving database, applications performance issues using tools like OEM Grid Control, Oracle SQLT, ADDM, AWR Diagnostic and tuning packages. Migration of databases from Oracle 9i, 10g to 11g. Day to day troubleshooting of environments which includes fixing issues and supporting various components of oracle applications - Forms, Apache, Concurrent Manager, SOA and SSC services, apps login etc. Upgrading JDK versions from 1.5 to 1.6 and JRE versions to 1.7, 1.8 Configuration of Standby Database for Disaster Recovery using Data guard. Refreshing the Test, Prod, DEV databases from the Production Live Data. Set up, configuring, monitoring scripts and maintain the daily maintenance jobs, hot backups using shell scripts. Recovery of Database (Recovering from Media Failure, Recovering tables dropped accidentally, Recovering data files, Recovering from Block Corruption) Resolving locks, blocking objects, killing inactive sessions, compiling invalid objects if needed. Applying oracle recommended CPU and PSU patches on Databases which are tracked under IPC (interactive Patching Console) Moving objects using FNDLOAD, managing the concurrent managers and its operations. Working on Replication issues Mview, goldengate, streams. Supporting the different versions of ExaData with latest versions included. Working on Bulk Migration, Instance Refreshes and User account issues like forks, Passwords expire etc using AT & T defined specific packages. Working with utilities like TOAD, EXP/IMP, SQL Loader, SQL Analyze and Oracle Supplied DBMS_PACKAGE Interacting with the Oracle support on Service Requests and implementing the solutions provided for successful completion of the tasks. Working with Development Teams for Deploying Scripts. Environment: Oracle 11gR1/R2, UNIX (Sun Solaris), Golden Gate, Oracle E-Business suite R12 Oracle DBA Walgreens Corporate, Washington September 2014 to July 2016 Responsibilities: Assisted in management and database administration of Oracle database applications on Exadata platforms. Allocating system storage and planning future storage requirements for the database system. Involved with day to day tasks and user related Application support issues Creating primary database storage structures (tablespaces) after application developers have designed an application. Performed Database Refresh from Production to QA, UAT and Development databases. Performed the 12c Upgrade of RAC cluster ware from 11g. Creating primary objects (tables, views, indexes) once application developers have designed an application. Modifying the database structure, as necessary, from information given by application developers. Cloned schemas, objects and data on new server using Data pump. Used Data Pump extensively for logical backups and schema migrations between environments. Enrolling users and maintaining system security. Ensuring compliance with your Oracle license agreement. Controlling and monitoring user access to the database. Monitoring and optimizing the performance of the database. Applied Rolling Patch in RAC environment. Planning and scheduling for backup and recovery of database information. Maintaining archived data on tape. Remedy for Change Control Management for Ticketing Services. Migrated code between environments as part of the change management process. Experience in regular DBA activities such as Upgrades, Patches, Cloning, Backups and Recovery Manager, Performance Tuning, Capacity Planning and documentation Migration of databases from 10g to 11g using export/import and data pump export/import utilities. Used Unix Shell Scripting for auto customize database creation. Responsible for importing and exporting database and objects as per the requirements. Exporting and purging the old data as per the business requirements. Implemented Data guard, creating both logical and physical standby databases in 10g and 11g RAC environment for production database. Scheduling the backups for the database using Enterprise Manager 12C cloud control. Environment: Exadata, Oracle 11gR2, RAC, ASM, Data Guard, Linux, OEM Grid Control Sr. Oracle DBA Department Of Pennsylvania May 2013 to August 2014 Responsibilities: Installation, configuration and maintenance of Oracle 10g and 11g database on SUN SOLARIS. Configured Physical Standby for Production databases and converted Physical standby to Snapshot Standby and ACTIVE data-guard. Installed, configured and maintained Oracle 2 /3 Node Real Application Cluster. Monitoring Health checks of OCR, VOTING DISKS and Interconnect for better performance and troubleshooting issues in RAC environment (11GR2) Configured disaster recovery databases using Data guard and perform switchover & failover and monitor using Data Guard Manager command line Applying specific bug-fixing patches, security patches, and patch sets across all the environments on Standalone Databases Upgradation of Grid Infrastructure and Oracle Databases from 11.2.0.1 to 11.2.0.3 on 3 node RAC environment. Migration of databases from 10g to 11g using export/import and data pump export/import utilities. Migrated the Database from Non-ASM to ASM. Monitoring Day-to-Day Backups, Log's & recovering them as per the requirement. Configured and Implemented Cold/Hot Backups. Wrote unix shell scripts for daily backups. Taking the RMAN incremental and cumulative backups. Weekly Data Refresh from Production to Development and Test environments using data pump export/import. Providing Application Support for performance and database related issues. Implementation and configuration of Oracle GOLDEN GATE. Implemented Golden Gate for data recovery and data migration for Oracle 11gR1 RAC multi nodes on LINUX and debugging Golden Gate issues such as extract, replicate rebuild and abend. Scheduling the databases backup using Cron tab Extensive experience in RMAN recovery in RAC and stand-alone database. Created a Clone Database using RMAN on remote Server and used SRVCTL commands for Real Application Cluster (RAC) Databases. Implemented Data guard, creating both logical and physical standby databases in 10g and 11g RAC environment for production database. Scheduling the backups for the database using Enterprise Manager 12C cloud control. Cloned schemas, objects and data between servers using Data pump. Configured Oracle Transparent Application Failover (TAF) setting for Production databases. Experience in performing backup and recovery operations using RMAN. Restoration and Recovery of databases at the times of occurrence of critical failures. Performed Block Recovery and Data file recovery using RMAN. Performed database refresh from production to test environment in both RAC and NON RAC environment using RMAN. Performed data refresh at Table level, Schema level, Tablespace level using DATAPUMP. Performed Application Tuning by tuning queries, identifying problematic code, creation of indexes, re-writing queries using an optimized path, creation of materialized Views and gathering necessary statistics on objects. Created User accounts, Roles and granting required access permissions and privileges to the database based on the applications they are accessing. Performance Tuning for the SQL queries which are Running slow and consuming high Resources. Involvement in day to day activities like Space management, rectification of Lock problems, managing quotas, Table partitioning to improve I/O access. Alert log Monitoring for critical databases every day in the production environment. Environment: Oracle 10g, 11g, SQL, Oracle Grid Control, UNIX, Oracle Enterprise Manager Database Control, DB2, TOAD, SQL Developer, SQL*Loader, NT, Sun Solaris, ASM, Golden gate, RAC, RMAN, AWR, ADDM, ASH, TTS, Data pumps, Exports/Imports. Oracle DBA Cargill, Minneapolis December 2012 to April 2013 Responsibilities: Configuration the database on Exadata and upgrading the database from 10g to 11g. Configuration of Database with FAST START FAIL OVER for maximum availability. Manually configuration of ASM through commands. Extensively worked on Installation and Maintenance of SQL Server 2012/2008R2 on Test, Development and Production Environments Database Backup and restores, and periodical database refreshes Refreshing the Database from production to Non Production using Auto refresh Process. Configuration of Physical Standby database for maximum performance mode, Maximum Availability- Oracle Data Guard by using OEM 12c. Installation, Configuration and Maintenance of Oracle RDBMS and Client software in various environments. Migration of databases from 10g to 11g using export/import and data pump export/import utilities Oracle Agent installation OEM 12c, ORACLE HOME, GRID HOME. Worked on Operational side for Disk Space, Log Space, Blocking and Deadlock issues, Use log shipping for synchronization of database. Managed Security using SQL Logins, Roles and Security Modes for various users. Created Database Maintenance Plans for the performance of SQL Server which covers Database Integrity checks, update database Statistics and Re-indexing. Patching SAP databases in AIX and LINUX server. Setup of Jobs using the Oracle Enterprise Manager (OEM) 12c and 11g. Auto refresh process and RMAN backups in OEM 12c Weekly Data Refresh from Production to Development and Test environments using data pump export/import, Auto Refresh. Loading data into database tables using SQL *Loader Implemented Materialized views, database links Performed day-to-day activities such as creating users, roles, schemas, tables, views, indexes and rebuilding Indexes and running scripts given by the clients. Table space monitoring, Performance monitoring and tuning for performance improvement Creating batch files and automating the tasks Granting roles and privileges to end users Managing, troubleshooting and resolving oracle database and application issues. Daily healthcheck up of the database using TKPROF, AWR, ADDM. Monitoring alert log/system log. Managing Database Locks and blocking sessions Environment: Oracle 11g, 10g, 9i, ExaData, Linux, UNIX Windows 2003, SQL Server 2008, Oracle Enterprise Manager Grid Control 11g 12c, RDBMS, SQLPLUS, RAC Oracle DBA/Developer Soft Planet Technologies - Hyderabad, Telangana April 2011 to August 2012 Responsibilities: Backup Script creation and Standardization. Performed Database Installation and up gradation. Created materialized views, table partition for Tuned databases. Created indexes, rebuild indexes and maintained indexes. Involved in user creation and user access control. Involved in Schema creation and management. Implemented Oracle security features and audit mechanisms for Fine grained access control. Maintained the RMAN repository and customized recovery catalog. Created Logical and Physical standby Databases to ascertain high availability of database during system crashes. Performed database tuning for daily loads and slow response issues. Used Triggers for database activities, like delete, update triggers. Used STATSPACK, PERFSTAT and TKPROF utilities for Tuning and analysis. Involved in session management and monitored the critical wait events in the database. Involved In query optimization and using rule based optimizers and cost based optimizers. Environment: Oracle 8i, 9i, SQL, Oracle Enterprise Manager Database Control, SQL Developer, PL/SQL, SQL*Loader, NT. Education Bachelors of Engineering in Engineering Rajiv Gandhi Proudyogiki Vishwavidyalaya Skills DATABASES (7 years), ORACLE (7 years), UNIX (6 years), LOADER (6 years), SQL (6 years) Additional Information TECHINICAL SKILLS: Databases Oracle 11g/10g/9i/8i, Oracle 12C/11gR1 R2/10g Operating Systems UNIX, Sun Solaris, Windows XP/2000/2003, Linux Red Hat. Languages SQL, PL/SQL, XML, UNIX Shell Scripting Oracle Utility RMAN, OEM, Export/Import, Data Pump, SQL*Loader, DB Verify, Log Miner, ASM CMD, Data Guard, Golden Gate. Performance Tuning Grid control, Toad, Quest SQL Optimizer, SQL Baselines, STATSPACK, TKPROF, AWR, ADDM, ASH report, SQL profile Tools TOAD, SQL* Loader Utility, OEM Grid Control, RMAN, NETCA, DBCA, SRVCTL, ORCAD Microsoft Office Microsoft Word, PowerPoint, Excel Methodologies Agile, Scrum, Waterfall
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Database_Administrator
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AWRDS Manager AWRDS Manager AWRDS Manager - CGI Federal, Kandahar, Jalalabad Atlanta, GA Work Experience AWRDS Manager CGI Federal, Kandahar, Jalalabad - Bagram, AF April 2018 to Present Provide AWRDS training for all government personnel (military, civilian and contractor) Provide an updated Continuity of Operations Plan (COOP) at 3 sites annually to instruct all recovery teams of existing procedures, and validate existing processes. Develop, modify, and delete obsolete queries and test the suitability/functionality for on-line, off-line batch or stored queries Reported Information Assurance Vulnerability Alert (IAVA) compliance via the Army's Compliance Reporting Database 2 (CRD2) Create and manage all user accounts administered under the principle of least privilege Provide annual user reviews to the Accountable Officer (AO) for audit Monitor performance of the AWRDS application and all other entities associated Initiate Implementation plans for AWRDS updates and patches Database Administrator CGI Federal, Kandahar, Jalalabad - Bagram, AF May 2015 to April 2018 Provide training on program changes upon release of new software versions and hardware to system users. Database performance monitoring, backup and recovery operations Database synchronization monitoring and troubleshooting Create and maintain database objects, e.g., schemas, tables, segments, etc. Develop, modify and delete obsolete queries and test the suitability/functionality for on-line, off-line batch or stored queries Test the installation of DBMS updates and releases prior to implementation into a production environment via the Government host facility computer service provider's guidelines and time frames Maintain all servers and ensure that replication is occurring to all databases on a daily basis and data is 100% replicated Logistics Analyst CGI Federal, Mazir-e-Sharif, Kandahar - Bagram, AF August 2014 to May 2015 Perform duties in accordance with guidelines stated in DS/GS internal SOP and all applicable Army Technical Manuals, DA Pams and regulations Provide timely completion of work requests and MRO's received are entered within the AWRDS system within 24 hours Maintain electronic status updates, man-hour accounting and all items not received for work order or requisitions that are to be signed for on a DA 3161 Thorough utilization of AdHoc queries to execute daily reports for tracking various sensitive items. Analyze quantities of over $2.8B of non-rolling and rolling stock to prepare for Operation Enduring Freedom Retrograde Draw-down Track turn-in and redistribution of government equipment to include ARI, CECOM, AMCOM, SOCOM, PME, Force Provider and TACOM equipment and validate all data entry in LMP/AWRDS Open, close and register work orders in OneSource Full utilization of Army Logistics Information Warehouse (LIW) LOGSA Full utilization of FEDLOG to determine Source of Supply (SOS) for all equipment in theater Material Handler Deluxe Corporation, Bags and Bows Inc - Lithia Springs, GA April 2014 to August 2014 Unload vendor inbound shipments and verifying accuracy Schedule orders for plants for appropriate delivery Receive product from press production area into system Deliver roll to press Complete cycle counts. Fill replenishment Operate UPS shipping equipment & prepare packages for pick up Coordinate equipment returns between plants Work with various computer programs and software such as SAP, WM (warehouse material) and Lotus Utilization Notes, Excel, RF radios and scanners to streamline warehouse operations Utilization of the Roll Clamp trucks, RC trucks, TSP trucks, hand & electric Walkie jacks, stretch wrap machine and banding equipment Supply Technician 402nd AFSB Tallil, Iraq/Camp Arifjan - KW April 2011 to June 2012 Learned quickly cutting-edge logistical and tracking systems to monitor $3.47M of non-rolling stock and rolling stock for Operation Iraqi Freedom draw-down. Utilize Army War Reserve Deployment System (AWRDS) and created metric spreadsheets to insure material requirements for short, long-range, special, and priority projects are met. Compile daily reports for tracking of receipts processed, IDTs requested and MROs received from Life Cycle Management Command to accomplish accountability, visibility and velocity of all equipment leaving Theater. Analyze quantities of over $1.18B of non-rolling stock to prepare for Operations Iraqi Freedom Retrograde Draw-down, which resulted in zero errors on the daily Error Report. Maintain contact with zone supervisors as to material status and actual or potential problems. Provide technical assistance in the processing of Material Release Orders and data from Life Cycle Management Command to author daily reports of tracking receipts, reconcile logistical and accounting discrepancies and make recommendations on optimal action plans. Boost operational efficiency 16% by effectively solving problems while meeting objectives. Track turn-in and redistribution of government equipment to include ARI, CECOM, AMCOM, MEDCOM and TACOM equipment and validate all data entry in LMP/AWRDS. Sales Manager Aaron's Rents Inc - Atlanta, GA December 2007 to November 2010 Provide a detailed analysis of all merchandise received and shipped from store through data entry processing Perform a weekly inventory scan and reconciliation within a twenty four hour period of initiation Inspect all new and return merchandise through company quality assurance guidelines. Individually assign and label every piece of merchandise Daily marketing Supervision of five to ten employees Provide the customer with the best customer service via email, telephone, fax or in person Accounts Manager Aaron's Rents Inc - Atlanta, GA December 2007 to November 2010 Perform a throughout explanation of the terms of lease and determine proper lease agreements based on detailed information provided by the leasee Daily database management Provide positive debt solutions in conjunction with fair debt practices Manage heavy outbound and inbound call activity Re-write contracts and negotiate the terms of the new agreement Closing and termination of all agreements Education Bachelor of Science in Business Management in Business Management McNeese State University December 2005 Diploma Leesville High School - Leesville, LA May 2001 Skills Operations, training, Scheduling, Inventory, Management (10+ years), Microsoft Office (10+ years), Database Management (5 years), Database Administration (5 years), Implementation (5 years), Customer Service (10+ years), Inventory Management (10+ years), Inventory Control (10+ years), SQL (5 years), Sharepoint (5 years), Network Security (4 years) Certifications/Licenses Security+ March 2015 to March 2021
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Database_Administrator
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VP SQL Developer VP SQL Developer VP SQL Developer - Bank of America Brooklyn, NY Work Experience VP SQL Developer Bank of America May 2017 to Present Design database architecture and user interfaces and facilitate user acceptance testing Create a dot.NET program to combine nth number of Power Point slides into one Create store procedures, design schema and run monthly reports Develop and maintain workflow documentations Develop, test and enhance desktop applications using dot.NET, MS SQL server and Python Build and lead team of quantitative analysts, and data scientist to create data centric culture Oversight and monitor of teams monthly review deck and provide guidance Use Fact Set and Morning Star codes to draw portfolio absolute and excess returns Use Microsoft SQL server to calculate 12 month and inception to date of portfolio turnover Create database that consolidate portfolios AUM, return, attribution, allocation (weights), and composite return Design /Re-engineer process using programming languages such as R, Python, VBA and SQL. Thoroughly tested the procedures against defects and bugs and fix them as necessary. Mentor, trained and coached analyst, data scientist and developer and lead them to continuously improve the process Quality check the 28scodes from different source files and make sure they are correct. Design a digital accounting database system that tracks portfolios weight, AUM, and attributions. Oversee a virtual group in India, provide guidance to them to help us run and maintain routine report. Business Developer Pension Board December 2016 to April 2017 Enhanced processes Spoke to business users regarding their issues and provide guidance Documented programs, procedures, applications and workflow Introduced dot.NET and VBA programming to the technology department to help perform data analysis Introduced MS SQL server to the technology department to help stored Omni data to run reports Suggested ideas or reengineered methodology i.e created a repository directory for metrics and data related work Loaded Omni text file into MS SQL server Created user friendly forms that allow users to interact with them to perform task independently Collaborated with department members on outstanding issues Resolved JIRA ticketing issues Collaborated with Business Group and collaborated with technology partners on projects Reengineered process to help enhance business workflow Ran and document monthly and quarterly reports to monitor key risk areas AVP Business Intelligence Developer Bank of America October 2014 to May 2016 Performed Data mining from our ORACLE and MIDAS (DB2) data warehouse utilizing TOAD Created Dashboards such as trend line, line graphs, bar and column charts Worked with financial products such as derivatives, fixed income, annuities and mutual funds Worked with Micro-strategy to create templates/ reports Used python to combined, read, and write to files Create logical and physical design database fields and tables to incorporate the trade weights and total Performed user acceptance testing on the completed software Created python to perform manual task via GUI automation Used python to searched text in Excel, and Word Provided support for ad-hoc data and research request from the business group Prepared SEC Regulatory reporting in relation to FA and client's trading activities Proactively managed and seek solutions on outstanding day to day task and activities Created python programs to search for files in directories Created dashboard guide that would help future onboard individuals to gain different reporting ideas Created VBA and python programs to performed data related task as well as to search and merge files Worked with financial products in our Actimize and Midas data warehouse system Designed and re-engineered processes Wrote and document technical specifications Data Analyst/ Programmer JPMorgan Chase (Randstad) (AML - CLS & E&A) January 2014 to September 2014 Collaborated and work with the QT team to resolve data issues and the reporting process ETL - Extract from our vendor system (Bridger/ Halo) Transformed data with tools, Load data onto SharePoint for use Created programs in VBA that improve and automate tedious and manual tasks Worked with OFAC, FINCEN314a, Negative Media and PEP data pull Performed data analysis and data management for the QT AML team Created different test scripts to analyzed the QT team in the AML environment Designed test scripts based on business requirements Used the test scripts to analyze risk level of Negative Media, FINCENT, PEP and OFAC Linked charts, graphs and tables from PowerPoint to Excel Used python to send Email and check Email Inbox Used VLookups, pivot tables extensively in data manipulation Created python to perform manual task via GUI automation Documented requirement, processes and applications development related works Debugged and fixed code of programs that were created Interacted with Managers and QT team members on reporting and sampling issues Created python to searched text, and combined files Guided and teach onboarding individuals about the program, processes and procedures Data Warehouse Mgr Primeshares April 2008 to April 2010 Updated resolved issues to stakeholder Ensured project meets baseline and standard set by stakeholders Updated project requirement after learning of changes Supported various account managers by maintaining the SLX SQL database server Converted and manipulated claims in PDF documents into excel for mailing and importing onto SLX SQL server Prepared report in excluding all amount that is less than $50K and see how many claims we have left Worked in the operation support function of IT that helped streamline processes related to data manipulation Performed hands on technical work on DBA work in SLX, SQL server and Visual Basic Excel applications Modeled data and the steps taken to efficiently streamline the process Performed data integration and mapping between source data and its destination Rolled out developed application interface for use for data manipulation and reporting Documented processes and applications development related works Automated data retrieval and reporting processes to optimize efficiencies Gathered data requirements from different sources and used it for analysis and report creation GUI automation via python to filled out forms Meet with users to understand needs and conduct training Tested programmed applications and see how it reacts to different sources Performed extensively the function of ETL to streamline time consuming process Created python program to download data from the web Database Administrator / Programmer Bank of NY Mellon October 2007 to March 2008 Reviewed and analyzed the par difference between sentry and asset solution per each issuer Reconciled principal and interest in CDO sentry Prepared for monthly and quarterly payment report Met with CDO analyst on a daily basis to obtain source info for analysis Modeled data between different source of data and how we can use it to perform reconciliation between them Wrote complex if, if else, nested if and if then statements Collaborated with team leader in doing hypo testing and reconciliation between CDO sentry and CDO admin Resolved any principal, interest, and par discrepancies with Admin, Asset Solution and Sentry Performed hypothetical trade test Created, managed and manipulated databases for various complex and dynamic reporting needs Compared margin and maturity date with sentry and Asset Solution and resolved any differences Utilized advanced programming skills to develop high quality reports Mapped data between our record, asset solution and admin Data Analyst Wilson Elser June 2006 to October 2007 Enhanced and streamline project phase to reduce redundancy task Fixed bugs regarding to the developed VBA applications Altered the codes of the VBA applications and redesign of reports base on the changing need of the business Prepared weekly, monthly and quarterly financial statements and reviewed attorney's financial statements and reports Analyzed client snapshot for each attorney, how much he/she is collecting and what status their invoices are in Exported client's AR from AS/400 database for analysis Summarized attorney's invoice for each client they worked on and its total amount Wrote Visual Basic codes (macros) and used pivot table, v-lookup, charts and formulas in creating financial reports Produced e-bills not submitted report and analyzed them to determine their total outstanding cost Designed and developed presentations and Excel based models that enhance and ease our clients workflows Created inner and outer joins of tables on SQL viewpoint Analyzed, created and reviewed detailed financial models Worked extensively with the program administrator in the daily need of client's information Worked with AS400 and Sequel Viewpoint Financial Systems Education Certificate New York University, School of Computer Science and Engineering - New York, NY Master of Science in Computer Science Pace University, Lubin School of Business - New York, NY Skills Data manipulation, Database, Foxpro, Visual foxpro, Ms access
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Database_Administrator
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MS SQL Server DBA MS SQL Server DBA MS SQL Server DBA - Wells Fargo Washington, DC Over 6 years of experience in Database Administration, System Analysis, Design, Development and Support of MS SQL Server 2014/ 2012/ 2008 R2/ 2008/ 2005 in Production, Test, Development, Replication and Cluster Server Environments. Expertise in Database Administration on Production Servers with Server Configuration, Performance Tuning and maintenance with outstanding troubleshooting capabilities. Experience on High Availability/Disaster Recovery (HADR) solutions; Failover Clusters and AlwaysOn Availability Groups, Replication, Log Shipping and Mirroring. Experienced in Upgrade/Migration of MS SQL Server 2008 to MS SQL Server 2008R2, from SQL Server 2012 and SQL Server 2014. Experience working with application team and implemented databases as per the specification from LOB applications. Experienced in installation, configuration, maintenance and optimization of SQL Server HADR solutions. Experienced with partially contained databases. Experienced in Backup and Recovery, Query Optimization and Security. Experienced in monitoring the health and performance of SQL servers as well as home grown applications using SQL Server native tools and several other third party solutions. Adept at T-SQL, stored procedures, tables, indexes, views, functions, and triggers. Expert in creating DTS packages to utilize SSIS functionalities and DB dependency resolutions. Created various SSIS, SSRS and SSAS Packages to serve company needs. Familiar with PCI Compliance Standards required for Retail Industry. Expert in using DTA/Extended Events/PerfMon/SQL Profiler/Scripts and other third party tools to resolve bottlenecks, dead locks and slow running queries. Able to benchmark and load test new instance builds for performance with DB load simulators. Responsible for securing SQL Server, user management, assigning permissions and roles. Good Knowledge of LiteSpeed, Diagnostic Manager and Log explorer for MS SQL Server. Strong System Administration background in Windows and Linux environments. Experienced in creating technical documentations and process archiving and change management. Experienced in working independently as well as in team-oriented environments. Expert in problem solving, analysis and conflict resolutions. Experienced in supporting and maintaining large databases and troubleshooting their problems. Excellent analytical, communication and interpersonal skills. Work Experience MS SQL Server DBA Wells Fargo - Washington, DC February 2016 to Present Wells Fargo is a 4th largest American multinational banking and financial services company in America. Working as a SQL database administrator with L2 support team. Responsibilities: As a production L2 support, we are responsible for resolving incident tickets escalated from L1 support and handling critical incidents(Sev1, Sev2 high) Providing SQL Server implementation changes requested from application teams. Responsible for installing, configuring, and maintaining as per supported LOB applications. Writing and improving SQL Server T-SQL queries Created necessary T-SQL scripts, stored procedures, tables, views, functions, triggers and indexes. Responsible for providing SQL Server problem resolution and 24x7 production support and server outages. Responsible for disaster recovery and high availability solutions and large scale database migrations from SQL server 2005 to SQL server 2008R2 and 2012. Created and migrated partially contained databases within AlwaysOn Availability Groups. Created automation of day to day operations, critical SQL server alerts and repetitive tasks. Monitored the health and performance of SQL, server instances and home grown applications using Extended Events, SQL server Profiler, PerfMon and other third party tools. Tested newly built servers for performance impact with DB load simulators. Setup and maintained Log Shipping between various environments. Created necessary T-SQL scripts, stored procedures, tables, views, functions, triggers and indexes. Operated and oversaw database and log backups and restoration, planning backup strategies, and scheduling. Backed up master & system databases and restoring them when necessary. Optimized the Indexes, adding/deleting them when necessary for better performance. Verified backups and error logs on the servers and troubleshoot any failures or alert problems, and open trouble tickets if necessary to work with technicians from other departments. Responsible for Installing, configuring and maintaining SQL failover clustering for production environments. Worked with installation, configuration and creation of SSRS. Deciding whether clustering, log shipping, mirroring, replication, etc are the right fit to solve a business problem On-call troubleshooting for SQL Server service outages Responsible for securing SQL Server, user management, and taking care of permissions and roles. Environment: Microsoft SQL Server 2014/2012/2008R2 Enterprise and Standard Editions, Windows 2012/2008R2, Clustering, AlwaysOn, Mirroring, replication, SQL Server Management Studio, SQL Profiler, Performance Monitor, SSIS, SSRS, Microsoft Visual Studio 2012, TOAD for MYSQL, Microsoft Office 2013, Mongo DB. SQL Server DBA Consultant UHG - Phoenix, AZ February 2013 to December 2015 UnitedHealthcare, serves key markets and geographic regions with a broad range of health benefit products and services for both consumers and benefit sponsors. Responsibilities: Installed and configured SQLServer2008 R2/ SQLServer2008 with backup jobs, database mail and configuration options. Upgraded SQL Servers with latest service packs. Migrated SQL Server databases from SQL Server 2005 to SQL Server 2008 R2. Created, administered & maintained SQL Server Databases on Production, Test and Staging for various groups and ensured the availability of the database Servers. Configured and maintained transactional replication for flow of data from QA and Dev. Server to the replica servers. Monitored data activities like database status, logs, space utilization, locks and long transactions. Implemented SQL standards in writing stored procedures, Triggers, Views, SQL functions. Involved in resolving deadlock and blocking issues for concurrent users. Worked with developers to optimize the code if required to minimize the duration and look if the indexes were used appropriately. Provided appropriate access to users except system databases owners. Refreshed databases for pre or post data loads activities. Supported SQL server developers working on different projects with various requests. Converted and redesigned existing DTS packages to SSIS packages. Developed SSIS packages to import and export data from existing systems to upgraded system. Used database utility programs and 3rd party utilities to monitor database performance, such as Blocking, expensive queries, Memory utilization. Environment: MS SQL Server 2008R2/2008/2005, T-SQL, Lite Speed, SQL Profiler, Log Shipping, Replication, Mirroring, Clustering, Windows 2003/2008 Server and ERWIN. SQL Server DBA Consultant Orange and Rockland Utilities - Spring Valley, NY June 2012 to January 2013 Database Adminstrator Orange & Rockland Utilities Inc. (O & R), a subsidiary of Consolidated Edison, Inc., is an electric and gas utility which along with its two utility subsidiaries serves approximately 750,000 customers spread across seven counties located in New York, northern New Jersey and northeastern Pennsylvania. Responsibilites: As a L2 support, we worked on incident tickets escalated from L1 support team. Responsible for MS SQL Server 2005 and 2008 and database administration. 24x7 critical production support for hundred and ten SQL Servers out of which 75 were mission critical production support. Created database maintenance plans for SQL backups, optimization, and integrity check and t-log backups. Created checklists for proper/unattended install of SQL Server, applied service packs and security fix. Configured and maintained transactional and Snapshot replication for 3 environments. Worked with SQL Disaster Recovery processes and documented/revised those processes. Worked with capacity planning, database sizing and monitoring. Created databases, tables, indexes, stored procedures and triggers, alerts and maintained user permissions. Involved in creating DTS Packages to import and export operations in and out of SQL Servers. Applied monthly patches and hot fixes. Worked with application team to test the successful upgrades. Maintained Operators, Categories, Alerts, Notifications, Jobs, Job Steps and Schedules. Environment: MS SQL Server 2008/2005, T-SQL, SQL Profiler, Log Shipping, Replication, Mirroring, Clustering, Windows 2003 Server. Associate Database Administrator Teleflora - Oklahoma City, OK May 2010 to March 2012 Teleflora is a floral wire service company which brokers orders to local florists for delivery. Headquartered in Los Angeles, California, Teleflora, LLC is a clearinghouse for transmitting and processing floral orders to customers throughout the United States and internationally Responsibilities: Created database maintenance plans for SQL backups, optimization, and integrity check and t-log backups. Responsible for MS SQL Server 2005 and 2008 and database administration. Worked on change requests, permission requests and refreshes requests. Created checklists for proper/unattended install of SQL Server, applied service packs and security fix. Configured and maintained transactional, Snapshot replication and merge replication. Worked with SQL Disaster Recovery processes like Log shipping methodologies, clustering and mirroring. Worked with capacity planning, database sizing and monitoring. Created databases, tables, indexes, stored procedures and triggers, alerts and maintained user permissions. Worked with application team to test the successful upgrades, migrations, installations. Maintained Operators, Categories, Alerts, Notifications, Jobs, Job Steps and Schedules. Environment: SQL Server 2005, SQL server 2008, T-SQL, Oracle PL/SQL, Windows 2003/2008 Server, Import & Export Data. Additional Information Technical Skills: Languages T-SQL, PL/SQL, HTML, VB, .NET, Java, PERL, ASP, PHP and XML RDBMS & Tools SQL Server 2005/2008/2008R2/2012/2014, MS Access 2003/2007/2010/2013, Oracle 11gR2, MySQL, SQL Loader and Export/Import, PowerShell. Backup Software SQLBackup, LiteSpeed, RedGate, Idera SQLSafe, VEEAM and Backup Exec. ETL Tools SSIS, BI (BIDS/SSDT). Data Modeler SSAS, SQL Developer Data Modeler, TOAD Data Modeler. Reporting & Audit Tools SSRS, Report Builder and SSDT, Idera SQL Compliance Manager and SQL Secure. Virtualization VMware and Hyper-V Third Party Tools RedGate, Spotlight, and IderaSQLsuite,phpMyAdmin, Olas's Maintenance Scripts, Iometer, PuTTY, Wireshark. DB Query Tools MS SQL Server Query Analyzer, SQL Profiler, ETL, SSMS, Enterprise Manager, PL/SQL Developer, Toad for SQL/MySQL/Oracle. Operating System Windows 7,8, 10, Windows NT/2000/2003/2008 and 2012 servers
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Database_Administrator
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Nodal Network Systems Operator-Maintainer Instructor Nodal Network Systems Operator-Maintainer Instructor Lexington, SC Authorized to work in the US for any employer Work Experience Nodal Network Systems Operator-Maintainer Instructor Moseley Technical Services - Augusta, GA February 2019 to Present Taught Nodal Network Operator students in a classroom environment on various tactical communications equipment and networking fundamentals Evaluating students are competent in the information received Constantly troubleshooting equipment and network faults in the facility Satellite Communications Operator/Maintainer South Carolina Army National Guard - Columbia, SC March 2011 to Present Operated as the lead Network Administrator for Greater Poland resolving network related issues in a timely manner. Accountable for equipment and assets valued at over $500,000 Lead and Train subordinates and enable them to accomplish all tasks given Database Administrator, Programmer USPFO for South Carolina - Columbia, SC November 2015 to February 2018 Maintained the ORACLE and Microsoft SQL Server database of record for over 9000 soldiers Created and implemented website code to manage all government devices for the South Carolina Army national guard Wrote functional SQL scripts in order to make reports Education High school or equivalent in National Defense/Biology/Computer Science Pelion High School - Pelion, SC August 2008 to June 2013 Skills Cisco (8 years), Netapp (3 years), Switch (8 years), System Administrator (6 years), Vmware (4 years), Microsoft Office, Linux (3 years), Unix Administration, Shell Scripting, Database Management (3 years) Awards ARCOM 2019-01 Restoring vital tactical network communications in a timely manner Certifications/Licenses CCNA November 2018 to November 2021 Secret Clearance March 2011 to March 2023 Security+ September 2017 to September 2020
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Database_Administrator
Systems_Administrator
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Junior Front-end developer Junior Front-end developer Junior Front-end developer - Polyzen Inc Morrisville, NC Seeking a Software Developer position with a reputable Company where I can get more experiences while developing and contributing to the growth of the Company. As a Current Graduate Full Stack Web Developer at Udacity School of Computer Science, I aim to achieve my goals developing web applications using the latest technologies such as Modern JavaScript, Python, NodeJs, Angular 2, 6 and 7, TypeScript, ExpressJs, and HTML5 for the Front-End as well as the Back-End (using REST API) and MEAN(MongoDB, ExpressJs, Angular and NodeJs). Excellent conceptual and working knowledge of RDBMS (Oracle Database 11g, Postgres, DB2, MySQL, and SQL, PL/SQL). technical Skills summary Project: CRUD (Create, Read, Update and Delete) application using Angular 7 This project consisted of developing a CRUD application using Angular 7 to build a recipe menu for a Restaurant. The app will allow a user to build his/her own recipe. This project used persistent data storage to create a RESTful web application that allows users to perform Create, Read, Update, and Delete operations. Responsibilities: Created all the Components, Services, Directives and Pipes use in the app. Tested the templateUrl to fix all the bugs. Created modules and Components and coupled them together into a functional app. Writing tested, idiomatic, and documented JavaScript, HTM5 and CSS. Project: Linux Server Configuration This project was about securely configuring a Linux Server and deploying a Flask Web application. Taking a baseline installation of a Linux distribution on a Virtual machine and prepared it to host your web applications, to include installing updates, securing it from a number of attacks vector and installing/configuring web and database servers. Steps Descriptions 1- Adding a user 2- Allowing a user to run commands as root (sudo) 3- Updating system software 4- Setting up SSH keys for user login 5- Disable root login 6- Setting time zone and automatic time setting via NTP 7- Changing SSH port to non standard port 8- Configuring the Uncomplicated Firewall (UFW) 9- Install and configure Apache to serve Python WSGI web applications 10- Install and configure PostgreSQL database 11- Automatic security updates 12- Banning IPs if they are the source of repeated failed login attempts. Project: Item Catalog The Item Catalog project consisted of developing an application that provides a list of items within a variety of categories, as well as provide a user registration and authentication system. This project used persistent data storage to create a RESTful web application that allows users to perform Create, Read, Update, and Delete operations. A user does not need to be logged in order to read the categories or items uploaded. However, users who created an item are the only users allowed to update or delete the item that they created. This project uses third-party OAuth with Google or Facebook. Some of the technologies used to build this application include Flask, Bootstrap, Jinja2, and SQLite. Skills used for this project 1- Python 2- HTML 3- CSS 4- Bootstrap4 5- Flask 6- Jinja2 7- SQLAlchemy 8- OAuth 9- Facebook/Google Login Project: Student Academic Courses Record. This project consist of recording student personal information along with his/her grades in an Academic grade form and display the student result in a Report Card for student form. Skills used for this project 1- JavaScript 2- JQuery 3- Regular Expression 4- NodeJs ( Express framework ) Project: Logs analysis In this project, a large database with over a million rows is explored by building complex SQL queries to draw business conclusions for the data. The project mimics building an internal reporting tool for a newspaper site to discover what kind of articles the site's readers like the most. The database contains newspaper articles, as well as the web server log for the site. Skills used 1- Python 3 2- SQL queries 3- Git - An open source version control system * Experience developing web applications using the latest technologies for the front-end as well as the back-end(using REST API) * Ability to quickly solve problems using the most optimal algorithms. * At least 4 years experiences in JavaScript ( NodeJS, JQuery, AngularJS, HTML5, PHP, Java, C#) as well as Scripting Languages such as Shell/bash and PowerShell. * Good working knowledge of GitHub. * 6 + years of SQL programming. Experience with hands-on data modeling skill, SQL Server 2012. * Excellent knowledge of Oracle PL/SQL programming such as developing Packages, Stored Procedures, Functions, Triggers, Views, Cursors, and Script. * Designed and developed applications using Angular 2, 6 and 7 frameworks along with HTML5, CSS3, TypeScript, JavaScript, Bootstrap, NodeJs, NPM and JSON. * Hands on experience on Angular 2, 6 and 7 technologies. * Good working knowledge of Angular CLI for creating Components, Services, Pipes, Directives, Templates and Injectors. * Good amount of work done on Angular 7 and TypeScript * Experience developing UI applications with Angular 6 and 7, TypeScript and RxJs/Observables/HttpClient to access Rest end points. Work Experience Junior Front-end developer Polyzen Inc - Apex, NC May 2019 to Present Develop JavaScript, NodeJs, Angular 7, HTML5 and CSS. Entry-level web developer Sulzer Metco - Durham, NC August 2016 to April 2019 Designed, developed and maintained web-based applications written in bootstrap /html/css/JavaScript. Troubleshoot page performance issues. Identify and eliminate website bugs to improve user experience. Created RESTful API endpoints. Developed application using NodeJS with Express Servers. Freelancer 2014 to 2015 Web Design Improve, modify and upgrade the designs and functionalities of websites as requested by the clients. Fixed software bugs via JavaScript and CSS. Solved problems using a combination of JavaScript, JSON, and JQuery. IT Specialist Foxconn, NC 2013 to 2014 Configured and maintained Client PC. Junior Database Developer SENECA5, NC 2011 to 2013 Developed database applications in MS Access and SQL Microsoft Server accelerating insurance claims processing Developed Stored Procedures, tables, Views, Scripts for processing data. Created and Maintained Relational Database queries and Stored Procedures. Security Officer GLAXOSMITHKLINE 2010 to 2011 Work with Office management and the designated Agency Official (DAO) to enhance overall safety and security of Federal office suites. Monitoring federal facility through CCTV'S. Network Administrator CREE RTP 2009 to 2010 Internship Managed LAN and WAN communications infrastructure, including T1 communication services; Diagnosed and solved hardware, software problems; served as team lead for an Exchange migration project, migrating from cc: Mail to Exchange 5.5. Developed and implemented disaster recovery procedures for the Microsoft BackOffice. Education Udacity School of Computer Science Database Management Systems Wake Technical Community College - Raleigh, NC Diplomat Stratford Career Institute - Washington, DC BS in Mathematics and Physics in Lomé, Togo University of Lome Skills C#, C++, JAVASCRIPT, TYPESCRIPT, PHP, Git, MYSQL, CSS Links http://www.gitHub.com/stephanedadjo
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Software_Developer
Front_End_Developer
Web_Developer
Database_Administrator
Network_Administrator
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Database Administrator Database Administrator Database Administrator - Provalus Opp, AL Work Experience Database Administrator Provalus - Brewton, AL January 2019 to Present Managed Microsoft SQL and Oracle databases for Ally Financial Cashier Church's Chicken - Opp, AL September 2013 to March 2017 Maintained suitable service in a time-sensitive work environment Handled cash, debit, and credit card transactions Education Bachelor of Science in Computer Science in Database Management Troy University - Troy, AL July 2018 to December 2018 Skills Microsoft sql server, Sql server, Sql, Visual studio, C#, C++, Object-oriented, Object-oriented programming, Eclipse, Java, Oracle Dba, Sql Dba, DBA Additional Information Relevant Skills Programming Languages Experienced in programming with C++, Java, SQL, and C# programming languages Completed projects using the Eclipse, Microsoft SQL Server, and Visual Studio IDEs Well-versed in the concepts of object-oriented programming and inheritance
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Database_Administrator
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Financial Analyst/HR Administrator Financial Analyst/HR Administrator Beaumont, TX Authorized to work in the US for any employer Work Experience Financial Analyst/HR Administrator Gadolin Research - Beaumont, TX 2019 to Present · Negotiate budgets for contracts and invoicing to customers for medical research projects · Responsible for entering new hires into system and setting up direct deposit, verifying I9 and hours worked · Pay outstanding AP bills and communicate payment terms with vendors for AR bills OPERATIONS / ACCOUNTING ANALYST Phillips 66 - Beaumont, TX 2017 to 2019 Entered daily inventory for all storage tanks at the Phillips 66 Beaumont Terminal storing oil/gas products for multiple customers, and moving product via ships, barges, pipelines, or from tank to tank. Ensured all daily gauge tickets contained correct temperatures and levels as submitted by a third-party inspector, completed revisions if necessary, informed the inspector of changes, and relayed data to the customer. Completed an average of 20 to 25 tickets each day, and provided training for one new hire alongside a team member. Verified invoices and statements were accurate, assuring gain/loss for assigned tanks were within tolerance per policy. Researched gain/loss stats at the end of each month, sending to inspectors for review, and changing data if required, achieving cost savings by remaining within accepted tolerance levels. Frequently interacted with internal/external customer regarding invoices, billing statement, inspection reports, and the movement of commodities to and from the terminal. ACCOUNTS PAYABLE CLERK Exclusive Furniture - Houston, TX 2016 to 2017 Entered all incoming invoices into QuickBooks and Storis, a standard inventory/billing management system, for the furniture company with six large stores in the Houston area. Served as an advocate for transitioning from paper invoicing to an electronic system, obtaining a scanner and reducing the amount of paper required in addition to setting up ACH payments to ensure invoices did not go past due dates. Requested vendors send electronic invoices rather than in paper format. Reviewed bills of lading, comparing to all incoming invoices to ensure zero discrepancies between purchase orders and invoices, and assisted the controller with weekly A/P aging summaries, open bill status, and administrative/accounting tasks in addition to paying invoices after verification of accuracy. DATABASE ADMINISTRATOR / STATION RECONCILIATION ANALYST Sunoco Logistics 2014 to 2015 via Zero Chaos and Mountain Limited Contracts), Sugarland, TX 2014 to 2015 and 2015 to 2016 DATABASE ADMINISTRATOR / STATION RECONCILIATION ANALYST Reviewed tickets to determine correct measurement and temperature entries for transferred products, working with various stations in the region to verify the correct site was entered for each ticket. Researched discrepancies in deliveries and losses to determine if deliveries were completed at the right location. Delivered training to new staff, ensuring comprehension of tasks. Provided new hires and managerial staff with confidential data regarding applicable security systems. Reconciled data from multiple stations to ensure parallel information between the company's accounting system and station log records. Maintained database security by ensuring only approved users could access specific network systems and folders. Played a critical role in controlling losses at stations by researching the transfer of paper-based records to an iPad system, assisting in the company making the transition for heightened accuracy and efficiency. DATA ENTRY / ONLINE SALES COORDINATOR Games People Play Golf - Beaumont, TX 2013 to 2014 Performed detailed online data entry at the family-owned business selling golf equipment. Listed product information, including SKUs, UPCs, price, handling time and other specifications, to ensure all products were ready for sale on Amazon and eBay. Provided direct links to listings on Amazon and eBay through Magento Enterprise, a proprietary software allowing the entry of one SKU and automatically populating various sites. Utilized SAP to track customer orders, update product pricing, and manage inventory. Education MASTER OF BUSINESS ADMINISTRATION in BUSINESS ADMINISTRATION Lamar University - Beaumont, TX BACHELOR OF ARTS in INTERNATIONAL STUDIES Univ. of Southern Mississippi - Hattiesburg, MS Certifications/Licenses Driver's License
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Database_Administrator
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Job Seeker Work Experience EXTREME FITNESS - Lithonia, GA November 2017 to Present Controlled and monitored user access to the database. Optimized the performance of the database. Tuned SGA data dictionary and set database parameters ? Reorganized data files, identified and eliminated contention factors like I/O, buffers and locks ? Allocated the separate rollback segments for the Batch processing jobs in order to speed up processing ? Reorganized data files, identification and elimination of contention factors like I/O, buffers and locks ? Worked with Oracle Diagnostics tools such as Explain Plan, SQL Trace, TKPROF Used to analyze timing and execution plan for SQL query to tune the SQL statements ? Monitored Customer Databases, physically located in U.S and Remote administration of fifteen Production Databases in UNIX environment ? Performance tuning of application and database, identification and resolution of contention, defining and implementing Backup Recovery policy, and day-to-day monitoring of the Production database ? Worked with the physical and logical designing of the database, which includes the distribution of data- files on different disks ROFESSIONAL EXPERIENCE Oracle Database Administrator FastData Nig Ltd October 2014 to October 2017 Experience in applying Patches (PSU) quarterly per Oracle release. ? Upgrade databases per customer requests. ? Responsible for escalations during shift. ? Reviews mailbox report every morning for all scheduled backups through autopsies tool. ? Participate in Team Meetings and make recommendations to management to improve the environment and invest in new technologies. ? Backup and recovery expert. ? Good understanding of Oracle RAC, Golden Gate and Oracle internal architecture. ? Taking Incremental backup using RMAN. ? Creation and maintenance of databases. ? Creation of tables, table+spaces, users, views and related objects. ? Performed analysis and diagnosis of database performance statistics. ? Implemented procedures to detect the poor database performance, collecting required information, root cause analysis, successfully tuned and improved the performance of the database. ? Tuning performance using Advisors, AWR, ADDM, SQL tuning etc. ? Tuning SQL queries when the performance is poor. ? Provided instance level performance monitoring and tuning for Event Waits, Sessions, Physical and Logical IO and Memory Usage. ? Responsible for planning, testing and implementing different backup and recovery strategies. ? Alert monitoring and Ticketing. ? Implemented downstream capture at the destination database using Oracle Streams. ? Maintenance of Oracle 11gR2 Real Application Cluster (RAC) Database for High Availability, Scalability and Performance by determining the best Cluster architecture, choosing the best hardware configuration for Oracle RAC. ? Successful in installation/maintenance of Physical Standby database using Oracle Data Guard for Oracle 11.2.0.3 and Oracle 10.2.0.5 RAC databases. ? Implemented switchovers on primary and standby databases as a part of planned maintenance activities. ? Involved in process improvement, Oracle Server Installations/Upgrades/Patches, Space Management, Capacity Planning, Backup & Recovery, Disaster Recovery, Database Performance Tuning, Memory Tuning, Application Tuning, Security Administration, Data Warehousing, Data Guard, Oracle Advanced Replication, Real Application Clusters, and Oracle Standby. ? Responsible for logical and physical database design, implementation, transforming logical data models into physical databases, and defining strategies for database implementation, high performance, replication & failover. ? Used Shell Scripting to backup database. ? Physical and logical data modeling using Erwin tool. ? Responsible for granting required privileges and roles to users. ? Duplicating production databases. ? Renaming and resizing databases. ? Used TOAD for database management. System Administrator UBA NIGERIA PLC August 2011 to September 2014 Perform installations and configurations of Grid Infrastructure, Databases Clients and much more. Researched tested and made recommendations of Data Validation Tools. Provides recommendations to management on behalf of the team. Developing functional process diagram for Oracle Database Services. Providing support to developers working on SQL including development of best practices, hands on demos, and knowledge transfer. Assisting with procurement of hardware, software and services. Perform maintenance of the Data Backup. Deploy bug fixes Patches and Security updates to ensure system readiness, performance resource. Monitor server performance, network capacity and security issues. Assist with audits on existing software to verify authorized use and license certification. Remain up-to-date on products available in the market, support new technologies. Disaster Recovery Testing, working with multiple departments in testing Disaster Recovery Plans. Designed, installed, configured and Maintained High Availability (RAC, RAC One Node, Data Guard etc.) Monitored Backup Operations and schedules manual Backups as needed. Monitor Oracle trends for hardware system and user bad load utilization. Responded to and resolved Database Access and performance issues. Education BSc in Economics Methodist University College Ghana Skills Database administration, Database, Oracle, Oracle 10g, Sql, Rman, Business continuity, Security, Shell scripting, Unix, Unix shell, Application integration, Perl, Scripting, Storage management, Systems administration, Rdbms, Migrations, Auditing, Integration
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Database_Administrator
Systems_Administrator
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Project Manager Project Manager Project Manager - JUST, inc San Francisco, CA Degreed Manufacturing/Industrial Engineer with value-added experience in supervisory leadership. Background includes Lean Manufacturing strategies, new product manufacturability, team problem solving, value stream mapping, statistical analysis, root cause investigations, SOP development, time studies and integrating regulatory standards into decision-making. Pro-active, energetic approach and communications promote trust, teaming and goal accomplishment. Work Experience Project Manager JUST, inc - San Francisco, CA 2017 to Present Responsible for project management for emulsions and cookie dough platform projects with co-manufactures. Duties include: Creating and managing scope, budget and timelines for new product extensions and cost improvements projects; Communicating risks and issues to all levels of the organization; improving project management tools and processes ? Created high level dashboards and reports to communicate project statuses and risks using Smartsheets ? Created templates for project timeline, product trial plan and project charter for management standardization ? Implemented best practices for meeting effectiveness including agenda and action items register including using Team sites to foster collaboration ? Lead team to update all emulsion formulas including a re-brand at our co-manufacturer. ? Lead team to start up a new co-manufacturer for Just Cookie Dough increasing offering to 3 formats. Industrial Engineering Manager GHIRARDELLI CHOCOLATE COMPANY - San Leandro, CA 2014 to 2017 Responsible for Industrial Engineering department Duties include: Creation and updating labor standards, scrap rates and OEE metrics across 3 facilities; Mentoring 2 direct reports; Cost savings justification for Capex projects; Work cross-functionally to determine & improve the Manufacturability of new products ? Rolled out Label system to all co-manufacturers and co-packers to eliminate incorrect labels: Annual saving of $60k from fine reduction ? Improved accuracy of OEE through standardizing nominals and increasing granularity of production data collected ? Justified Capex spend to automate case packing of bars: Annual savings of $1.1M in labor & $300K in material Industrialization Engineer ROCKWELL AUTOMATION - Mequon, WI 2010 to 2014 Mequon, Wisconsin Global leader in Industrial Automation control and information solutions Industrialization Engineer Responsible for developing and implementing manufacturing plans for new product development. Duties include: Creation and updating Manufacturing Bill of Material; Part extension; Part warehouse management set up; create time standards; electronic DWI creation and maintenance; DC torque tool troubleshooting (Atlas Copco); lead pilots for line extensions ? Obtained Green Belt certification within first year of employment ? Co-lead Kaizen event to re-layout a high horsepower drives line: savings: $115K in 6 months ? Mentored interns and contractors ? Created procedure documentation for Global label system and warehouse management ? Worked on projects globally including Mexico and China Production Team Advisor SCHREIBER FOODS, INC - West Bend, WI 2009 to 2010 West Bend, Wisconsin Producer of private labeled cream cheese products and a part of a $3B cheese and dairy enterprise Production Team Advisor Responsible for managing 3rd Shift plant operations encompassing a 20-employee production unit and 10 maintenance, support and warehouse personnel. Operations feature meeting daily production requirements, as well as equipment cleaning, maintenance and troubleshooting. Duties included: communicating/prioritizing customer orders; assisting problem solving; team coaching/motivation per continuous improvement goals; CAPA quality analysis/forms; ensuring regulatory compliance; and inter-shift collaboration and communications. ? Teamed in developing processes, which improved the movement/management of materials into production staging areas. Solved customer shortages by improving material accuracy. ? Shortened time needed to clean equipment on a key line by developing a written SOP. ? Contributed to team development of operating/process changes permitting backlines and blenders to be cleaned once per week, rather than every 3 days. Database Administrator Oregon State University - Corvallis, OR 2009 to 2009 Maintained 3 Access databases, with duties in creating/updating queries, reports, forms and macros. Manufacturing Engineering Intern MICRO POWER ELECTRONICS, INC - Beaverton, OR 2008 to 2008 Beaverton, Oregon Closely held producer of portable power solutions for medical device and military applications Manufacturing Engineering Intern Assisted Engineering and Production with daily problem solving, as well as short/longer term projects. Conducted equipment and process qualifications and designed production fixtures. ? Contributed to the manufacturability analysis for 3 new product development teams, which included customer participation. Work included conforming to ISO, UL, Mil-Spec and DOT standards. ? Created and updated several Build Documents, Bill of Materials and PFMEA's. ? Led and participated in several Kaizen events, e.g. initiated a 5S reorganization of tool storage area, batching together the complementary tooling needed per different processes. ? Saved $44k annually by analyzing the specifications for a key production supply and qualifying a new, lower cost vendor. Industrial Engineering Intern UNITED PARCEL SERVICE - Portland, OR 2007 to 2007 Conducted time studies, performed work measurements and created master plans with process maps and SOP's for various functions within the distribution center. ? Entered and compiled time study data into Excel for analysis and report generation. Education BS in Industrial Engineering Oregon State University - Corvallis, OR 2009 Skills SOLID WORKS, SQL SERVER, SQL, MICROSOFT PROJECT, VISIO, Estimating, Outlook, budget, Scheduling, Smartsheets (2 years), Asana (2 years) Certifications/Licenses Project Management Professional (PMP) Driver's License Additional Information COMPUTER SKILLS: SAP - Level 2 Advanced; Microsoft Office Suite - Word, Excel, PowerPoint - Level 2 Advanced Microsoft Project, Visio, Access and Outlook - Level 1 Proficient; Solid Works - Level 1 Proficient SQL Server - Level 1 Proficient
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Project_manager
Database_Administrator
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TRV Specialist TRV Specialist IT Professional Wichita, KS Authorized to work in the US for any employer Work Experience TRV Specialist Sprint - Oklahoma City, OK July 2018 to Present In depth Network-Related troubleshooting with Sprint CDMA Towers, as well as various troubleshooting with mobile handsets, tablets, and computers. Regional IT Manager Sprint - Oklahoma City, OK December 2016 to Present Work within a corporate environment to quickly and effectively resolve computer/network related issues for employees of Sprint PCS within multiple areas of the midwest, racking servers, hardware replacement, arranging meetings with Network Operations as well as overseeing and developing network projects. Basic/Advanced troubleshooting, re-imaging computers, surveying risk of software implementation. Experience with Citrix, SQL, Server environment, oversee a call center with a headcount of 800+, support work from home agents, oversee 50 fully staffed retail locations Advanced Technical Support Sprint - Oklahoma City, OK February 2016 to December 2016 Troubleshooting various phones, various network services, various mobile broadband and connection card devices, as well as providing outstanding customer service Tech Support Sprint - Oklahoma City, OK December 2015 to November 2016 Troubleshooting various phones, various network services, as well as providing outstanding customer service Database Administrator BlurTec Automotive - Moore, OK March 2013 to July 2016 I work with confidential customer information, keeping it up to date, managing the database and server, and providing technical support. IT Specialist ShadyHosting - Dallas, TX March 2011 to May 2015 Keep all computer hardware/software up-to-date and secure Web Designer Windemere Professional Partners - Tacoma, WA March 2012 to March 2015 Helped Marguerite Giguere of WPP design websites for customers. Education Dipoloma in Computer Science Moore High School - Moore, OK August 2013 to December 2015 Skills Microsoft Office (5 years), MySQL (5 years), Computer Hardware (10+ years), Computer Repair, Computer Repair (10+ years), Customer Service (5 years), Management (3 years), Desktop Support, Tech Support, SERVER SUPPORT (5 years) Certifications/Licenses CompTIA A+ April 2019 CompTIA Network+ April 2020 Additional Information I graduated high school a year before my class, I'm a certified computer hardware/software technician. I've been working with/around computer software and hardware for a little under 7 years now, and I am fully computer literate. I can fix any issue with a computer, big or small, I can recover deleted data from hard drives, I can analyze risk within a network and operating system, and I'm very familiar with Microsoft Windows, 10 different Distributions of Linux, and the Mac OS. I can also type up to 130 words per minute. I have experience in enterprise re-imaging software, mapping network drives, Microsoft Office Suite (2008+) as well as Office 365. I'm looking to further advance my career to gain more experience. I have my own reliable transportation, and will re-locate anywhere in the midwest within reason.
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Project_manager
Database_Administrator
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IT Field Technician IT Field Technician Engineering Graduate Houston, TX Self-motivated Computer Engineering graduate with strong leadership and interpersonal skills capable of conceiving and developing creative technical solutions. Superb verbal and written communication skills with the ability to relate highly technical information concisely to numerous demographics. Possesses a strong work ethic, and commitment to excelling in fast-paced and deadline-driven environments. Work Experience IT Field Technician Independent Contactor - Houston, TX January 2019 to Present Self-employed performing in-office computer and electronics repair as well as IT/Networking jobs for businesses and individual clients. Gaining additional income and networking with new clients by taking advantage of flexibility offered by Uber/Lyft while seeking a career in Technology and Engineering. Needles SQL Database Administrator/ Legal Assistant JOHNSON LAW GROUP - Houston, TX 2015 to 2018 Position held while completing bachelors degree. Primary responsibilities entailed managing all back-end aspects of the company case management database program Needles. Imported all new cases via CSV and formatted client data properly to ensure accuracy of retained information. Routinely performed mass updates to redistribute workload for entire company and managed a database of over 90k legal cases. Responsible for building out docket environments for Attorneys to work in, as well as creating new fields to track custom information, and designing custom reports to query the database for targeted data. Performed document coding so letters could be mass generated to thousands of clients via Microsoft mail merge and Needles. Assisted in the design of several C# programs to automate tasks and aide productivity. Account Manager SONY - Houston, TX 2011 to 2014 Responsible for the promotion of Sony products and brand image in a single base location. Used interpersonal skills to build relationships with managerial staff prompting the increase of Sony sales performance. Worked within a team to cover all areas of Sony electronics. Held marketing events and promotions attended by retail employees. Education Bachelors of Science in Computer Engineering University of Houston Main - Houston, TX December 2018 Associate of Applied Science in Process Technology San Jacinto College - Pasadena, TX Research Undergraduate Student Instrumentation Project. Certifications/Licenses Lean Six Sigma White Belt April 2018 to Present
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Database_Administrator
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Security Analyst Security Analyst Security Analyst - 4square IT Consulting Cheverly, MD Over 8 years working experience in the IT field with 5 years extensive knowledge in Cyber Security, NIST 800 series Publications, FIPS 199 and FIPS 200, SDLC, DIACAP, the entire RMF process and FISMA guidelines. Also familiar with CSAM and FEDRAMP. Authorized to work in the US for any employer Work Experience Security Analyst 4square IT Consulting - Houston, TX March 2017 to Present Perform Risk Management Framework (RMF) and system control assessment processes using NIST SP 800-53r4/53A. Perform assessment and continuous monitoring using NIST SP 800-137. Manage vulnerabilities to detect potential risk on a single or multiple assets across the enterprise network. Categorize agency's systems in accordance with NIST requirements and FIPS 199. Develop and maintain Plan of Action and Milestones (POA&M) of all accepted risk upon completion system (C&A). Perform Assessment and Authorization (A&A) projects in line with client security system. Develop NIST compliant vulnerability assessments, technical documentations and Plan of Action and Milestone (POA&M) and address system weaknesses. Support the C&A/A&A process by reviewing security artifacts such as SSP, PIA, SRA, and so on. Review and update System Security plans (SSP) using NIST SP 800-18 guidelines and system security checklists, Privacy Impart Assessment. Involved in on-site evaluations/audits for compliance with policy. Determine security controls effectiveness ( if controls are implemented correctly, operating as intended, and is meeting security requirements). Information Security Assurance (Security Control Assessor) M & T Group - Washington, DC November 2015 to March 2017 Conduct risk assessments to identify and mitigate risk to IT systems, facilities and critical assets. Involve in initiating FISMA metrics such as Annual Testing, POA&M Management, and program management. Assist in reviewing policies, security alerts, guidance, regulations and technical advances in IT Security Management. Create Security Assessment Reports and deliver test results to stakeholders while providing expert security advice and recommendations to manage identified risks. Performs security control assessments on cloud based systems. Plan, develop, and conduct security examinations, interviews and testing of management, operational, technical and privacy controls. Analyze and assess results based on risk to client's information system. Review and update some of the system categorization using FIPPS 199, Initial Risk Assessment, E-authentication, PTA, PIA, SAR, SSP, SAP AND POA&M. Help Desk/ IT Support Linac Health NW - Washington, DC August 2014 to November 2015 Performing remote troubleshooting through diagnostic technique. Installing various software and network devices. Helped in training staffs on various security measures. Document and effectively communicate unresolved issues to Admin. Schedule appointments and meetings. Setup new computers, Lan and Wireless internet for computers. Database Administrator (Oracle DBA) Market Research Consultancy - Lagos February 2011 to January 2014 Setup brand new machines including Oracle software installation, Oracle side Configuration, third party backup software trouble shooting and backup testing. Used Incremental and full ; Auto-backup with job functions. Experienced in working with DBMS ( Database Management System) automation script and deploying scripts. Responsible for monitoring the database network connectivity. Created different table spaces, schemas, constraints to enforce business rules and users accounts. Changed passwords for users, killing sessions, granting privileges, altered roles and set alert. Monitor table spaces and Data files utilization. Manage undo table spaces, Redo logs, control files and archive logs. Analyzed tables and indexes on performance base regularly. Configure various RMAN parameters as per requirements. Perform backups using RMAN utility. Education M.Sc in Cyber Security University Of Maryland University College Adelphi 2019 B.Sc in Banking & Finance Nnamdi Azikiwe University Nigeria 2010 Skills Security, SQL, testing Additional Information Very Knowledgeable in the following; A comprehensive knowledge of the RMF process. Working knowledge of the NIST Publications and standards; NIST [ ] 18, 20, 26, 30, 37, 39, 53, 53A, 59, 60, 115, 128, 200, FIPS 199, FIPS 200, RMF and FISMA guidelines. Skilled with vulnerability scanning tools such as Aircrack, Nikto, Openvas, Tripwire, Wireshark, Comodo Hackerproof and MBSA. Knowledge in privacy impact Assessments, POA&M and ATO. Experienced in developing System Security Plan (SSP), Contingency Plans, Disaster Recovery Plans, Incidence Response Plans and Configuration Management. Ability to perform information security Risk Assessments and Analysis and Risk Mitigation. Knowledge in Penetration Testing and IT security architecture ( Firewalls, Virtual private networking and intrusion detection). Working knowledge of Network infrastructures, Oracle Database, Web applications, Nessus, Data Warehouses, Application Servers, Windows and Unix/Linux Systems. Experience in developing and completing system authorization packages security plans, security assessment reports and contingency plans. Develop A&A packages and Document in accordance with IA controls. Very skilled with the Oracle Database. Proficient in SQL, RMAN, SQL-Plus and PL/SQL. Working knowledge of the DATAPUMP and Import/Export utilities for logical backups.
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Security_Analyst
Database_Administrator
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SharePoint Administrator/SharePoint Developer SharePoint Administrator/SharePoint Developer SharePoint Administrator/SharePoint Developer - CACI International Work Experience SharePoint Administrator/SharePoint Developer CACI International - San Diego, CA October 2016 to Present Site Lead Supervisor: Manage 3 employees in Knowledge Management Department and travel budget for 13 employees in different locations all under the same contract. Works at the Naval Special Warfare Center (NSWC), a part of the United States Naval Special Warfare Command under the United States Special Operations Command (SOCOM). SharePoint Site Collection Administrator on both Unclassified (NIPR) and Classified (SIPR) networks, technical support, and Database Specialist utilizing T-SQL in support of the NAVY SEALS (BUDS, SQT, and SWCC) training. Passed the SharePoint Basic Site Manager Course M10KDMT 2017055 on 4 Nov 2016. Then passed the SharePoint Advanced Site Manager Course M10KDMT 2017090 on 1 Dec 2016; both courses taught by MAGTF Integrated Systems Training Center Command and Control Training Branch (C2TB). Lead in SharePoint upgrade and migration in an active site that has 1,000+ users in four different geographical locations. Portal design, creating Web Parts, KPIs, best practices for permissions groups and site design, Infopath, SharePoint Designer, workflows, custom lists, document libraries, and all out of the box capabilities. Utilize Agile and Scrum coding methodologies Quality Assurance testing Active Security Clearance Completed Remedy ticket training, experience with Microsoft Visio and Microsoft Project, Power BI and Formsite. NSIPS data access and run queries Passed CompTIA Security+ Exam on 30 Mar 2017 Database Analyst Client Solution Architects - San Diego, CA January 2015 to October 2016 San Diego, CA 1/15 - 10/16 CSA specializes in helping clients optimize, leverage and gain the productivity and results they desire from their operations. These strategic and operational solutions help clients analyze, improve and execute their operations while enabling them to manage the trade-offs of cost and performance. Database Analyst Monitor millions of NAVY assets in both MS Access and Excel in support of both CoSC and NGEN closeout. Passed multiple DAU classes. Obtained Secret Clearance. Face to face correspondence with client. Attend corporate brownbag meetings. CLIN 5000's, 6 Ag's, CLIN 32's, CLIN 9999's, CLIN 23's, TRP's, and Requirement to Award Process Tool (RAPT). Wrote multiple Business Clearance Memorandums along with ACO letters. Received a Team Achievement Award in regards to supporting the Government Administrative Contracting Office (ACO). Developed pages in MS Sharepoint Created efficiencies in the workplace to present deliverables to the client quicker and more accurately. One of the top performers in the company in terms of Lynda.com courses learned. Skills Used: Access, Excel, SQL, Sharepoint, Time Management, Research, Team Leader Salesforce Consultant RelationEdge - San Diego, CA November 2014 to January 2015 San Diego, CA 11/14 - 1/15 Contracted out Salesforce work. When RelationEdge had a client that needed services, they used contractors to get the work done. Salesforce Consultant Worked with companies to integrate their current systems into Salesforce. This involves going to various businesses and observing their practices. With the newly gathered information, finding the best way to integrate Salesforce into their current setup. This involves anything from integration to revamping it entirely. Product Support Engineer EDL Consulting - Deerfield, IL September 2014 to November 2014 Deerfield, IL 09/14 - 11/14 EDL solves the complex systems integration issues behind state-of-the-art technology solutions to make organizations more successful. The solutions EDL builds generate revenue, result in cost savings, promote differentiation and make it easier for clients to do business with their customers. Product Support Engineer EDL Consulting is a national technology services firm specializing in the intelligent integration of eCommerce, CRM and business intelligence solutions to improve business performance. Trained in Salesforce. Became a Salesforce Certified Developer (Dev 401) Worked remotely in San Diego and managed time correctly to get work completed in an appropriate matter. ExtraMeasures LLC - San Diego, CA June 2014 to August 2014 San Diego, CA 06/14 - 08/14 ExtraMeasures is a full-service promotions and incentive company offering Bundled Stored-Value Solutions. We are the most experienced with over 18 years specializing in customized Reward, Rebate and Prepaid programs. Information Technology Learned some CentOS Fixed and updated computers. Associate Software Engineer Home Junction INC - San Diego, CA June 2013 to June 2014 San Diego, CA 06/13 - 06/14 Home Junction® is a data driven company, having compiled over 90 unique data layers, including U.S. homes, businesses, schools, community features, demographics, parks, topography, boundaries, crime, and much more. Integrating these unique data sets into a defragmented, real-time, interactive search experience that is visually engaging and personally relevant to the user creates a one-stop information source for our customers' websites. Associate Software Engineer Program and test new markets for the real estate development company that focuses on multifamily residential projects, including real-estate market analysis. Work in PHP/SQL/UNIX/JSON environment; build advanced searches, market trends, populate house listings on a map and manipulating hundreds of databases behind the MLS listings, all around the country. Change clients' websites Domain Name System (DNS) to connect their staging sites point with the Home Junction INC servers. This entails logging into GoDaddy, hosting websites and updating the client's staging sites. Update the timeclock on the company's server side, importing over notes from Podio into Infusionsoft. Super admin responsibilities for the company; include supporting all employee's emails servers, setting up new computers for new employees and performing necessary repairs/updates.ayed a critical role in the creation and submission of an e-commerce marketplace proposal to the six largest North American railroads valued at $15 billion per year. Developed and implemented a Southeast US sales initiative resulting in a 35% increase in registered users and the awarding of over $1.5 million in new business. Managed the development, implementation and roll out of a web-based procurement system. 2 Education B.S. in Financial Mathematics & Statistics in Financial Mathematics & Statistics University of California - Santa Barbara, CA June 2013
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Software_Developer
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DATABASE MASTER ADMINISTRATOR DATABASE MASTER ADMINISTRATOR DATABASE MASTER ADMINISTRATOR - ABUNDANT LIFE CHRISTIAN CENTER North Syracuse, NY My mission is to grow and better myself while helping others find their purpose through deep compassion and integrity. Work Experience DATABASE MASTER ADMINISTRATOR ABUNDANT LIFE CHRISTIAN CENTER April 2019 to Present Monitor data integrity by running weekly reports Primary contact person to vendor CCB Anticipate and manage potential challenges Proactively investigate to offer the best possible solutions Work actively with staff to ensure they are educated in how to use database in their department VOLUNTEER ABUNDANT LIFE CHRISTIAN CENTER 2013 to Present Volunteer on a weekly basis Children's Ministry; Help to provide a caring and welcoming environment to help guide children and students make positive life choices through care and intentionality. EXECUTIVE ASSISTANT TO SENIOR PASTOR ABUNDANT LIFE CHRISTIAN CENTER September 2017 to February 2019 Coordinate executive communications, including taking phone calls, responding to emails and interfacing with partners Prepared documents for meetings, recorded notes and provided deliverables following each meeting Scheduled meetings and appointments and manage travel expenses Kept receipt logs of business credit card usage and submitted them in a timely fashion Assisted in project management duties during building campaign SERVER SMOKEY BONES August 2015 to September 2017 Creating a welcoming and enjoyable experience for guests with excellence and enthusiasm Ensuring orders are correct and properly inputted Completing other tasks such as cleaning and side work simultaneously CUSTOMER SERVICE NATIONAL GRID March 2014 to August 2015 Job responsibilities included providing knowledgeable customer service to patrons Triaging emergency service calls & field questions Addressing billing issues Education ASSOCIATES DEGREE in Human Services ONONDAGA COMMUNITY COLLEGE 2015 to 2017
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Database_Administrator
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Field Service Engineer Field Service Engineer Field Service Engineer - Sartorius Stedim, North Carolina Raleigh, NC Work Experience Field Service Engineer Sartorius Stedim, North Carolina June 2015 to Present PLC programming. Large data management. SCADA Bio medical equipments installation, Testing , Repair and Calibration, Consulting , Validating and Training Database Administrator (DBA) Johns Hopkins University JHU - Addis Ababa, Ethiopia November 2012 to October 2013 Education Masters of Information Science in Information Science North Carolina Central University August 2016 to May 2019 Skills Microsoft office (7 years), SQL (5 years), Oracle 11G (2 years), C# (2 years), HTML (2 years), Maintenance, Management, Microsoft Word, Electrical, Word Certifications/Licenses sql fundamentals Present CCNA Present OSHA 10 Present
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Certified Salesforce Administrator/ Database Coordinator Certified Salesforce Administrator/Database Coordinator Certified Salesforce Administrator Durango, CO Work Experience Certified Salesforce Administrator/ Database Coordinator Open Sky Wilderness Therapy August 2016 to Present Supervisor: Tom Holcomb, Phone available upon request Certified Salesforce Administrator with 3+ years implementing Salesforce Classic and Lightning Experience to over 50+ users Effectively communicate with employees across the country, providing technical support to ensure the team can enroll clients 24 hours a day, 7 days a week Skilled and knowledgeable with the core functions of Salesforce including Process Builder, Reports & Dashboards, Flows and Workflows. Detail orientated eye for data quality, data security, and improving organization efficiency. Program Coordinator/Global Experience Director Liaison First Descents March 2011 to July 2016 Supervisor: Peta Sheridan, Phone available upon request Developed and integrated new best practice policies for improved program management. Managed a staff of up to 15 volunteers, providing exceptional customer care and service for many participants dealing with the emotional struggles of cancer. Professionally maintained a client database of sensitive medical and personal information. Gained experience in a wide variety of roles including web development, database management, finance management, marketing, and operations. Proficient in Microsoft Office applications and Salesforce. Office Manager/Kayak Instructor Renaissance Adventure Guides May 2010 to February 2012 Supervisor: Lyle Phetteplace, Phone available upon request Certified Whitewater Kayak Instructor teaching lessons to over 50 clients weekly. Led weeklong youth kayak camps that included river safety, kayaking, and rapid swimming. Counselor at the First Descents kayak program for young adult cancer survivors. Education Bachelor of Science in Recreational Studies in Recreational Studies University of Northern Colorado May 2010 High School Diploma Windsor High School May 2005 Skills Salesforce Admin, Salesforce Certifications/Licenses Certified Salesforce Administrator Present
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Database_Administrator
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SQL SEVER Database administrator SQL SEVER Database administrator SQL SEVER Database administrator - EHP VENTURE, VA Arlington, VA A certified SQL Server DBA with over Five (7) years of professional experience in IT field (2) years as a help desk and (5) years' experience with SQL Server Database Administration with excellent technical knowledge, and troubleshooting experience in Database Design/Modeling, create, manage, deploy reports as well as creating and deploying packages using DTS, and Integration Services (SSIS). Backup/Recovery, Monitoring, Performance Tuning, Replications, Always On, Mirroring, Clustering, and writing Stored Procedures, Functions, Triggers, Constraints, and Views. Acquired solid working experience in designing and implementing Database Security including Encryption and Transparent Data Encryption (TDE). Substantial knowledge, and strong experience in using third party tools like Red Gate, Idera, Solar Winds, Net, ERWin, Visio and Toad Data Modeler in managing SQL Server database development. Very good team player and can work without supervision self-motivated and can easily work with non-technical people. Authorized to work in the US for any employer Work Experience SQL SEVER Database administrator EHP VENTURE, VA July 2016 to Present Installed, configured, and managed MS SQL Server 2016/2014/2012 in Development, Test, and Production environments, Migrated databases from SQL Server 2008/2008 R2 /2012 to SQL Server 2014/2016, Performed Performance Monitoring and Tuning using windows and SQL performance monitoring tools (i.e. system monitor, task manager, extended events, SQL profiler, activity monitor, DBCC, DTA & DMVs), Used DBCC commands, DMVs and DMFs to check database integrity, index fragmentation and statistical updates, Administrated the MS SQL Server security by enforcing security policy. Resolved low disk space alerts, connection issues and failed jobs, Identified and Troubleshoot CPU, Memory and I/O bottle necks, Configured database mail, jobs and alerts in all SQL Servers, Planed, designed and implemented backup and restore plans according to company's Recovery Time Objective (RTO) and Recovery Point Objective (RPO), Configured various event driven e-mail notification process in SSIS packages, Develop, update and maintain existing processes and procedures relating to databases Maintain, monitor and improve database status, security integrity, access controls and performance Develop, test and maintain procedures for backup, restoration and Disaster Recovery for high availability databases Provide Database capacity planning and developing and maintaining best practices A basic understanding of executing PowerShell scripts and as they related to MSSQL is required. Ensuring database integrity, stability and system availability. Ensuring new database schema meets standards for readability and performance. Performance tuning new and existing applications. Working with IT Manager to be responsible for database procedures, and related documentation. In-depth understanding of application lifecycle management process including planning, design, development, maintenance, and management of multi-terabyte OLTP databases in a 24/7 support environment. Environment: Windows server IIS 5.0, SSIS, SSRS, SSAS Window Server 2003 IIS 6.0, Operational SQL DBA MCM CPAs & Advisors LLP March 2014 to June 2016 Install, maintain and troubleshoot all database environments and serves as primary SQL server database administrator Monitor, identify, and implement security related updates and patches for SQL Server database systems and Microsoft OS Configured SQL Server Agent job and automated alerts and maintenance plan, Performed root cause analysis for slow running quires, missing index, outdated statistics, blocking and deadlocking issues, Configured and maintain database Always On in Synchronized and A synchronized mode, Imported and Export data from/to flat file, access, excel to/from SQL Server databases using SSIS and Import/Export wizard, Create and maintain documentation as it relates to database system configuration, mapping, processes, and service records. Recommend and execute modifications to database and server environments in order to improve efficiency and performance. Coordinate and collaborate with various Information Services departments to ensure availability, reliability, and scalability of corporate database environments to meet business demands. Configure and maintaining different high availability technologies that are used to support MSSQL i.e. log shipping, transactional, and snapshot replication, mirroring. Manage clustered/non-clustered indexes, index rebuilds, partitioning. Manage security, roles, logins, and user accounts integrated with Active Directory. Teaming with technical and business resources to perform implementation and ongoing upgrades. Developed parameterized and non-parameterized store procedures, functions, triggers, views and other T-SQL codes, Deployed and Automated SSIS Packages using SQL Server Agent Jobs, Monitors and maintains physical database structures for data integrity, database performance, quality, recoverability, and maintenance and space requirements to maintain optimal service levels. Researches, evaluates, and coordinates software releases, systems upgrades, enhancements, and software updates to ensure that client specifications, industry standards, and best practice guidelines are met. Environment I use Idera for back up databases and check the health of the database I used SSMS to create availability groups I used activity monitor to verify the connectivity to the database server I used red gate and spotlight to manage my transactional replication for alert and make replication healthy Microsoft Operation Manager (MOM), Visual SSMS, T-SQL, OLTP 2012 to 2016 PowerShell ISE, SQL Server Enterprise Edition 2012, 2016, Microsoft Operation Manager (MOM), Visual Source Safe, SSMA SSIS, SSRS I create job to run the package every night .Also I have some packages that runs every week. First I have to go through the security layer in order to run the job, I create the credential account with the role SA and I create the proxy so the job will run on behave of SQL server agent(I run the job using maintenance plain). Education management Specialized Institute of Applied Technology June 2006 Bachelor degree in Science Dhar El Mahraz University June 2003 Skills Data modeling, Database, Sql server, Oracle, Sql, Sql server reporting services, Ssrs, Team foundation server, T-sql, Active directory, Networking, Solarwinds, Tcp/ip, Etl, Tcp, R2, Erwin, Html, Visio, Windows xp Additional Information SKILLS & ABILITIESs Database: SQL Server 2016, 2014, 2012, 2008R2, MY SQL, Oracle 11g Operating System: Windows Server 2016, 2012, 2008 R2, Windows XP, 7, 10 Languages: SQL, T-SQL, HTML ETL Tools: SSIS/DTS, Reporting: SSRS (SQL Server Reporting Services), VISIO 2007/2010 Data Modeling: ERWin, Visio, Toad Data Modeler, SSDD (SQL Server Database Diagram) Third-Party Tools: RedGate, Idera, ERWin, Visio, Toad Data Modeler, SolarWinds Networking: Active Directory, TCP/IP, TFS( Team foundation Server)
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Database Administrator Database Administrator Database Administrator and Administrative Assistant Everett, WA Service-oriented Administrative Assistant with 5 year background in stressful and fast-pace environments. Core competencies include analytical and conceptual problem solving, empowering others, and managing change as well as excellent communication and time management skills. HIPAA and HITECH compliance knowledge with 3 years healthcare industry work. Authorized to work in the US for any employer Work Experience Database Administrator SEIU Oregon State Council - Portland, OR October 2013 to October 2016 Oversaw data operations for 3 years in a start-up environment in the healthcare industry. Worked as part of a team to coordinate database and tools research, development, implementation, partner coordination and training. Trained users and answered questions in 1-1 and group settings of 10 staff in both formal and informal settings. Researched systems and tools for recommendation to the Director. Lead 4 administrative and program staff for 2 years. Developed staff as part of a commitment to personal growth within the organization. Created and reported directly to the Director and Lead staff various programmatic metrics for planning. Affected thousands of Oregonians lives increasing their access to health insurance and assisting them with education to maintain their benefits. Organizing Assistant SEIU Local - Portland, OR December 2011 to October 2013 Entered data into databases and spreadsheets for use in analysis and reports. Created reporting functions and collaborated with staff and leads on data collection and use. Extensive use of MS Excel to produce reports, analyze data, and create tools for staff and leads. Engaged in social justice for the betterment of the immediate community; fighting for fair wages, food safety, and mortgage debt relief during the financial disaster. Organized incoming data for entry, collected data for entry from field locations, entered data in non-office conditions when necessary. Collaborated in a team environment of 8 staff and lived the dream of "Duties as Assigned." Education Bachelor of Arts in Environmental Studies Carroll College - Helena, MT April 2010 College Democrats Skills Training & Development (3 years), DATA ENTRY (7 years), HIPAA (2 years), Problem Solving (7 years), TEAM PLAYER (5 years), TIME MANAGEMENT (5 years), Database Management (3 years), Excel (5 years), Word (5 years), Wordpress (Less than 1 year), HTML (Less than 1 year), CSS (Less than 1 year) Additional Information Additional Skills: Creative Problem Solving Proven Team Player Time Management Conflict Mediation and Deescalation training Active Listening Exceptional Data Entry and Phone Service Staff Education and Training HIPAA and HITECH Compliance
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SQL Server Database Administrator SQL Server Database Administrator SQL Server Database Administrator - Aspiraconnect nj Over 8+ years of experience in Administration and Development on Database Design using SQL server 2012, 2014, 2016 servers. Strong understanding of RDBMS concepts as well as Data Modeling Concepts. Excellent SQL Server administration skills including Database Creation, Tables, Indexes and Clusters Creation. Knowledge in writing T-SQL (DDL, DML, and DCL) statements. Experienced in DBA activities include Installing & maintaining SQL Server database system, Logical/Physical database design and administration, Backup & Recovery, Log Shipping, Database Mirroring and Performance Tuning. Experience in BI Development and Deployment of SSIS packages from MS Access, Excel. Experience in implementing Full, Transaction Log and Differential backups. Extensively used native tools like index tuning wizard, database tuning advisor, profiler, performance monitor, activity monitor, event viewer for performance analysis. Experience in Client/Server Connectivity, Database health Check, Indexing and Updating Statistics. Configured SMTP SERVER for Database Mail setup and received Alerts for the Threshold values Extensive use of DTS in SQL Server, Performance Tuning & Application Design, Disaster Recovery Planning, Security Management, Managing server and clients. Worked on SQL Server Database in the development, testing and production environments. Supported teams in resolving SQL Server Reporting services and T-SQL related issues. Experienced in Performance Tuning, Query Optimization, Client/Server Connectivity, and Database Consistency Checks using DBCC Utilities. Experience in SQL Server concepts SSIS (Integration Services), SSAS (Analysis Services) and SSRS (Reporting Services). Experience in usage of DBCC commands and DMV's for Performance Tuning. Good knowledge of database performance tuning using Profiler, Query Execution Plan and Database Engine Tuning Advisor. Experienced in developing and managing stored procedures, Triggers, Indexes, views, Data Transformation services and Locking. Implementing CR (Change Request) and CA (Change Amendments) requested by users Performed BCP, BULK INSERT, Imported and Exported data from different Data Sources Expertise Security, Auditing and Compliance for the production and non-production databases. Proficient with SQL server Management Studio, Scheduling jobs with SQL server Agent and SQL Profiler. Strong experience in performing database consistency checks and planning and Recovery procedures. Experience in Creating and scheduling the jobs and troubleshooting the failed jobs. Experience in Bug/Issue tracking tool like Bugzilla, JIRA, BMC Remedy. Strong problem solving and analytical skills. Good communication and interpersonal skills, accustomed to work in a team environment with tight schedules, capable of working efficiently under pressure. Quick learner and good performer; work well independently and on a team. Experience is providing 24X7 support and on call rotation schedule. Willing to relocate: Anywhere Work Experience SQL Server Database Administrator Aspiraconnect - Dallas, TX January 2017 to Present Aspira Connect provides connected experiences for the outdoor recreation industry. Its comprehensive suite of reservation and licensing technology and service solutions support federal, state, provincial, and local government park, campground, and conservation agencies, conveniently connecting them with outdoor adventure seekers from around the world. Aspira is headquartered in Dallas, TX with nine offices worldwide. Responsibilities: Installed stand-alone SQL Server 2016 on 64 bit systems. Implemented and maintained Always on Availability Group as Disaster Recovery solution on SQL Server 2016 Migrated 2005 SQL Databases into 2014 SQL databases using Side-by-side Migration process. Implemented and maintained Log shipping as Disaster Recovery solution. Creation and management of Database maintenance plans for various database consistency checks. Installed, configured and administered Windows Server 2012 R2, Active Directory, and VMware. Rebuilding the indexes at regular intervals for better performance. Checking Database health by using DBCC commands and DMV's. Prepared the documentation for migrations and disaster recovery plans. Worked on configuring Linked Servers to execute commands against OLE DB data sources on different servers. Configuration and Maintenance of SSRS. Generated reports using SSRS Extensively worked on Developing SSAS Cubes, Aggregation, KPIs, Measures, Partitioning Cube, Data Mining Models and Deploying and Processing SSAS objects. Extensively worked on Developing SSAS Cubes, Aggregation, KPIs, Measures, Partitioning Cube, Data Mining Models and Deploying and Processing SSAS objects. Created jobs for rebuilding of indexes and updating statistics. Installed and configured SQL Server Reporting Services (SSRS). Auditing of database for Worked on logins, user permissions and security in SQL server level and fixing orphaned users and worked on logins, user permissions and security in SQL server level. Monitoring SQL server LOGS, Application logs (Event Viewer), Tuning SQL server databases using SQL Profiler, Performance monitor, database tuning advisor. Created and managed databases across Development and Production instances using SQL Server Management Studio. Plan capacity specification requirements for new database servers. Environment: Microsoft Windows 2008 Server, Microsoft SQL Server 2008 R2, Microsoft SQL Server 2012, 2014 and 2016, Windows 2003 Server. SQL Developer/SQL DBA GP InfoTech Pvt Ltd March 2013 to December 2015 Multi-vendor solution that provides network caching for both Web Acceleration and Flash Streaming. It is a web-based Management System that administers and manages a large scale multi-platform infrastructure with multiple vendor devices. Additionally, it provides a variety of supportive functionalities. Responsibilities: Expertise and Interest include Administration, Database Design, Performance Analysis, and Production. Involved in Migration of the Server SQL Server 2012 to 2014. Fixing data issues and writing various SQL scripts and procedures for migration process. Worked on High availability environment like Replication, Database Mirroring and Log Shipping. Extensively worked on Snapshot and Transactional Replication. Responsible for transferring packages using SSIS. Created and modified Stored Procedures and Functions to generate reports. Day-to-day activities such as backups to the disk and restore the databases and transaction. Troubleshoot performance problems and fine-tuning of databases. Monitored SQL server performance using SQL Profiler to find performance and deadlocks. Developed all the required stored procedures, user defined functions, triggers using T-SQL. Involved in Migration of the data to MSSQL Server 2012 & 2014 engines from Microsoft Access using Import & Export Wizards. Responsible for creating Constraints and Indexes. Created views to restrict access for the security of data in a table. Monitored performance of the scheduled jobs and alerts. Used SSRS to create drill-down and drill-through reports. Migrated data from different sources including flat files, MS Access, to SQL Server 2012 by using SSIS and Involved in SSIS Package, for Import/Export data. Supported the release management by promoting new database objects like Tables, Procedures, Functions, Indexes and Views using T-SQL in Development and Production environment for SQL Server 2012/2014. Analyzing query performance using SQL Profiler and tuning queries which are running slow by using different methods in terms of evaluating joins, indexes, updating Statistics and code modifications. Daily routine DBA tasks like handling user's permissions and space issues on Production and Semi-Production Servers and handling maintenance Jobs. Configured and maintained DR environments for various databases using Log Shipping and Mirroring SQL Server Developer Samyak Techno Solutions pvt Ltd May 2011 to February 2013 SamyakTechno Solutions Pvt Ltd are engaged in the manufacture of high quality glass containers to meet the stringent and demanding quality standards for the packaging needs of Food, Pharmaceuticals, Soft Drinks, Spirits and other industries. Responsibilities: Involved in requirements gathering, analysis, design, and development and participated in all phases of SDLC. Created new database logically and physically designed to fit new business requirements. Created Database Objects - Tables, Indexes, Views, Triggers and Constraints. Wrote various stored procedures for the purpose of application development. Implemented Functions, views, triggers, stored procedures and enforced business rules via checks and constraints. Wrote different complex SQL queries including inner, outer join and update queries. Modified current database by adding tables, indexes and constraints. Rebuilt indexes on tables using various SQL Server commands to reduce fragmentation. Develop views using base tables and customized them to use it in the reports. Wrote triggers to insert and update the captured data. Extensively used T-SQL in constructing Stored Procedures, Common Table Expressions (CTEs), User Functions, Relational Database Models, and Data Integrity. Performance tuning of the SQL 2012 servers in order to reduce I/O and Memory contentions. Optimized SQL queries for efficiency and provided procedures for the front-end application. Wrote larger and complex T-SQL procedures and functions to efficiently perform complex business logic to summarize data. Performed operations like validation and error handling after Extracting data into SQL Server. Prepared various project related documents and gave presentations to the team. Education Bachelor's Skills DATA TRANSFORMATION, DATABASE, DDL, MS SQL SERVER, MS SQL SERVER 2012, MYSQL, DBA, Sql Server, Sql Dba Additional Information TECHNICAL SKILLS: Operating Systems Windows Server 2012/2008, 2016 Windows 7/Vista/XP, Linux, UNIX Databases MS SQL Server 2012/2014, 2016 MS Office Access Languages SQL,HTML,NOSQL, T-SQL, C#, JavaScript, CSS, Postgre SQL Applications Microsoft Office, Excel, Setting up Log Shipping & using DTS (Data Transformation Service), Administration and Installing of MS SQL Server 2012,2014 SQL Server Management Studio, Business Intelligence Development Studio, Enterprise Manager, Query Analyzer, Profiler, Performance Monitor, SQL, T-SQL, DDL, DML, Stored Procedures, UDF, Triggers, DTS/SSIS, Log Shipping, Server Network Utility, Database Tuning Wizard, Index Tuning Wizard, SSIS, Microsoft Clustering Services (MSCS), ETL & Reporting Tools SSIS, SSRS, SSAS Others Diagnostic Manager, Quest Spotlight, SQL Light speed, Agile, Jira, Bugzilla, BMC Remedy, Sharepoint.
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Digital/Ecommerce Coordinator Technician Digital/Ecommerce Coordinator Technician Digital/Ecommerce Coordinator Technician - Wingstop / Robert Half Dallas Plano, TX Work Experience Digital/Ecommerce Coordinator Technician Wingstop / Robert Half Dallas April 2018 to Present Lead on deploying 3rd party delivery service to cooperating franchise locations Confirming launch dates once paperwork was completed by franchise owners Coordinated between brand leaders and multipliable vendors Q&A once sites were up and running Confirmed sales after one week of delivery go live date Updated mapping in OLO for promos and menu changes Updated price sheets in Aloha for improvement on delivery services for franchise owners Q&A on all platforms (Web, Mobile and 3rd party delivery service) Store System Engineer Smoothie King / Robert Half Coppell April 2018 to September 2018 Admin for Restaurant Magic's Data Central (Inventory, Sales and Labor system) Created Profiles Worked with the Purchasing department and 12 regional vendors to keep items up to date Assisted level 1 and 2 on the helpdesk with Data Central issues Assisted franchisee owners and store managers to resolve data central out of period issues Partnered with OLO to create Smoothie King's first online ordering system Mapped all items and modifier groups in OLO Restaurant Technology Analyst Pei Wei / MDI Group - Irving, TX March 2018 to August 2018 Helped build IT team from P.F. Chang/Pei Wei split Created SOPs and IT KBS Created Knowledgebase in new ticketing system. Worked tickets to help move from 3rd party restaurant support to in-house support Re-worked and built three POS test labs (Old 3rd Party Image, Pre-Production, Production) Updated menu with new items and price tiering in Aloha QS CFC Changed Screen designs in the POS Complimented the Marketing team by running Q&A Worked NBO (MenuLink) issues Worked vendor issues, such as OLO, Punchh, BrightSign, Verifone Supported stores directly with the general managers and higher Root cause analyzing (Reading though log files) IT Project Coordinator / IT Systems Administrator Dickey's Barbecue Corp - Dallas, TX February 2017 to March 2018 Managed a team of 6 for a hardware rollout, along with everyday Aloha issues. My agents solely reported to me. As I was also in charge of hiring and firing for my team I was an escalation point of contact Over saw the SHA-2 update Created call schedule for techs to call Owners to preform installs Updated Aloha POS to work with Chase VX 520 VeriFones Worked with NSOs to install IT hardware before a new store would open Gave daily updates via email and meetings to VPs and CEO on progress Daily calls with development team to work out any software bugs for online system Worked with 3rd party vendors to complete hardware updates Managed POS Database with CFC POS Database Administrator Chalak Mitra Group of companies - Dallas, TX November 2015 to February 2017 Aloha database administrator for a multi concept, multi-unit restaurant company Aloha POS for both Table and Quick service Support for OLO, Aloha POS, CFC, CMC, KDS, EDC, Trustwave Upgrading POS to meet PCI compliance (All software and Hardware) Database (Aloha CFC) change request from corporate office and Store GMs (Promos, Price Change, Event Changes, Menu Updates, New Items, etc ) Building new database for brand new concept for the company (Richard Rawlings' Garage) On call for afterhours and weekend support for the stores Resolving tickets that the sites or corporate office might put in. In a timely manner. IT Systems Administrator Spaghetti Warehouse Restaurants, Inc - Dallas, TX April 2015 to October 2015 Project manager on all SWRI IT operations Updating and repairing food/ labor database (MenuLink) Managing POS Database with Aloha Manager Working with Sysco for auto importing into MenuLink Developing a new relationship with NCR, to benefit SWRI. (New hardware and Software contracts) Daily IT support in the SWRI office: Laptops, Printer, email, network, etc. Tightly working alongside other departments, such as marketing and training IT Systems Administrator Dickey's Barbecue Corp - Dallas, TX July 2014 to April 2015 Managed POS Database with Aloha Manager and CFC Remotely deployed new stores Project manager on Aloha Configuration Center roll-out Support all Aloha issues for corporate stores Support for Online Ordering system (OLO) Support for Transweb (Sales and Labor polling tool) Resolved missing sales issues Auditing system logs Designed new layouts and configured new functions within the Aloha POS system. Level Two Software Analyst NCR - Fort Worth, TX July 2012 to July 2014 Support for Aloha Table and Quick Service POS Support for Aloha Kitchen and Radiant Video Support for back of house fileserver MenuLink Support Support for front of house Radiant terminals Restaurant network troubleshooting Working with restaurant managers and corporate IT Maintaining SharePoint for internal knowledge base
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Systems_Administrator
Project_manager
Database_Administrator
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Wireless Manager Wireless Manager Odenton, MD Work Experience Wireless Manager Wireless Advocates - Annapolis, MD August 2018 to Present Teacher Education Program Howard Community College January 2016 to Present Teacher Education transfer programs prepare students for transfer into four-year education programs leading to a bachelor's degree. Upon completion of the education degree, students may earn their credential to be certified to teach in the state where the credential is acquired. Maryland has reciprocal certification agreements with most states. Wireless Manager AAFES - Fort Meade, MD August 2015 to September 2018 Hardlines Associate Central Checkout August 2015 to September 2018 Sells a variety of merchandise to customers using salesmanship and courtesy. Explained technical or artistic details necessary to realize full utilization/enjoyment of products purchased or information and decorating service relative to specialized in membership programs. Oracle/SQL Database Administrator New Way IT Solutions - College Park, MD June 2014 to September 2017 Manage, troubleshoot and resolve oracle database, RAC and applications issues. Perform database cloning for pluggable database. Part of team that converted a non-container database to a container database. Perform creation of Container Pluggable databases. Part of team that upgraded 11.2.0.2 database to 12c database. Perform patching of 12c database. Refresh/Clone Database and applications for development and testing purpose. Perform installation, maintenance, and troubleshooting and performance administration of Oracle 11g. Perform Online and Offline database backups on schedule. Scripting (shell) of automated backup for Cold / Hot backups and also defining and Setting backup and recovery procedures. Develop backup and recovery strategies for different disaster scenarios. Review alert logs and dump files to check for any problems related to the database/user. Perform database cloning/exp/imp to setup identical databases in the production and development environments. Identify Top SQL that are consuming heavy resources and provide support to the development team in identifying SQL queries that are consuming high resources and to see if these queries can be fine-tuned for better performance. Team Member SEARS - Columbia, MD February 2015 to September 2015 Responsible for providing excellent customer service, efficiently and accurately completing sales and service transactions at the cash wraps, as well as handle customer issues that may arise on the sales floor. member Junior Dance Company August 2012 to June 2015 classes are run by a variety of high quality instructors and dance studios with many options for days/times/locations. Dance genres include: dance basics, ballet, pre-ballet, tap, jazz, hip-hop, rhythm & steps, and creative movement. Team Member AMC Theaters - Columbia, MD May 2013 to November 2014 Sold movie tickets and AMC Gift Cards and informed guests about current featured films, policies, programs and more. Cleaned and maintained the auditoriums, restrooms and lobbies while controlling access to the theatre and the auditoriums. Prepared and served concession items to guests, cleaned the concession area and assisted with other theatre functions. Extracurricular Activities Cheerleader WILDE LAKE HIGHSCHOOL August 2013 to May 2014 A member of a group that performs coordinated routines typically combining gymnastic and dance maneuvers, originally including rhythmic chants to encourage spectators to cheer at an athletic event, but often in competition with similar groups. Education Associates in English, Dance, History Howard Community College - Columbia, MD January 2016 H.S. Diploma Wilde Lake High School - Columbia, MD August 2013 High school or equivalent Hammond High School - Columbia, MD August 2012 to June 2013
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Quality Assurance Auditor Quality Assurance Auditor Calu Authorized to work in the US for any employer Work Experience Quality Assurance Auditor Cook County Sheriff Department - Chicago, IL Present Complete internal operational audits to determine compliance with the guidelines established by the department General Orders, department Rules and Regulations, the American Correctional Association Standards, Illinois Complied Statues, Illinois Jail standards and Duran Consent Decrees. Reviews completed work performed by the records office Administrative Assistants to assess completeness, accuracy and overall quality. Reports deficiencies to supervisors and make corrections as needed. Reviews court discharge records to confirm discharge dispositions. Maintain a high level of interactive communication with professional staff, supervisors and managers in order to properly assess the clerical, secretarial and administrative needs and urgencys of the department. In the Executives absence, ensures that requests for action or information are relayed to the appropriate staff member; as needed; interpret request and help implement action; make sure that information is furnished I a timely manner; notifies the Shift Commander of important matters, including emergency incidents. Court Appointed Special Advocate Volunteer CASA Of Cook County - Chicago, IL August 2003 to September 2010 Process new cases assigned by the court, including reviewing relevant records, documents, and clinical data in order to be fully up-to-date on a childs specific situation. Performed monthly in-home visits with children. Track childs progress toward goals, alerting the court to any circumstances require modifications of a court order. Appeared in court on behalf of child attended all case reviews and staffing related to the childs well-being. Verified the child received adequate counseling, education, social, and medical services. Interviewed social workers, foster parents, and other involved parties to ensure all relevant facts were available for court hearings. Prepared written reports for court and provided oral testimony when needed. Database Administrator Access Living - Chicago, IL October 2004 to August 2008 Performed on-going database maintenance and upkeep. Generated data lists and reports, conduct a queries, and recommended methods to simplify and approve database coding. Assisted with developing and implementing database conversion plan. Collaborated with finance and development departments to create simplified, consistent, and accurate reports. Provided training for Department staff to ensure database was used to maximum efficiency. Reconciled monthly contributions. Worked with Development Director to increase online giving capacity. Education Master's in Child and Family Law Loyola University Chicago - Chicago, IL August 2008 to May 2011 Bachelor's in Criminal Justice and Psychology Chicago State University - Chicago, IL August 2003 to June 2007 Skills Outlook, Quickbooks, Payroll, Administrative Assistant, Excel, Filing, MS Office, Receptionist, Word, Scheduling Awards Alpha Sigma Lambda Honor Society 2005-06 Additional Information LEADS certified (Law Enforcement Automated Data System)
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Business Analyst/ Scrum Master Business Analyst/ Scrum Master Business Analyst/ Scrum Master - NASA Takoma Park, MD Experienced Agile Software Development professional with outstanding qualifications and track record in delivering and managing Agile software projects. Vanessa is responsible for leading project teams and facilitating the Agile approach within these teams. With over five years of hands-on experience as a Scrum Master, Vanessa possesses strong communication skills, ability to effectively manage a technical team, quickly comprehend complex subjects and guide products through the full requirement, release and support lifecycle. Additionally, she arranges meetings, sprints, and demos. Her day-to-day responsibilities of a certified Scrum Master include developing and maintaining Agile training, gathering requirements, providing guidance to the team as well as the customers, ensuring that processes are aligned with the goals of the business, and measuring processes against the corporate quality goals. Work Experience Business Analyst/ Scrum Master NASA - Washington, DC February 2019 to Present Coordinate and communicate with other members of the team to ensure overall project goals are being met in relation to business analysis. Responsible for identifying and developing requirements, and establishing requirements traceability to the business vision. Work closely with the technical team in the definition, testing, training, implementation, and support of functional requirements. Solicit requirements and user stories through interviews, workshops, and/or existing systems documentation or procedures. Develop project and communications documents, conduct analysis of alternatives, and develop white papers, roadmaps and case studies. Serve as Scrum Master, to help build high performing teams, build shippable product and be responsible for leading agile best practices, specifically Scrum, and project coordination. Ensure Scrum is understood, and work with the team to solve problems and to drive continuous improvement and business owner satisfaction. Organize and facilitate all Scrum related meetings (stand-ups, retrospectives, reviews, demos, etc.). Work with the team to develop project plans, roadmaps and manage backlog. Communicate team plans, report impediments for escalation, identify risks/concerns to relevant stakeholders to help resolve. Work with product owners and stakeholders to refine vision and establish goals and metrics. Update Agile tracking system daily to provide transparency on product and sprint backlogs. Track and communicate team velocity and sprint progress to all affected teams and management. Scrum Master/Business Analyst Accenture Federal Service - Chantilly, VA February 2018 to February 2019 Manage client relationship and set appropriate expectations Assisted with internal and external communication, improving transparency and radiating communication. Supported and educated the solution delivery managers, especially with respect to grooming and maintaining product backlog Facilitate Scrum ceremonies/events including sprint planning, daily stand up, product backlog grooming, and Retrospective Teach and Drive the use of Lean Agile/Scrum practices on all teams including; user story writing, definition of done, team estimation, timely JIRA updating, etc. Tracked data from the sprint process and report regularly (burn up and burn down charts, defect metrics etc.) to facilitate understanding of where we are and provide basis for future process improvements. Provided agile expertise and guidance for the project management cycle and other IT-related processes. Cross-team coordination and collaboration. Removed impediments Worked cross functionally to align strategy, methodology and execution. Maintained metrics that provide visibility to stakeholders on team-level progress and quality. Actively contributed to the company's agile community through participation in agile community of practice and Scrum master forums. Provided real time feedback to the methodology team based on experiences with software delivery teams. Scrum Master/Project Manager Connections Education - Columbia, MD September 2015 to January 2018 Organize and facilitate Scrum ceremonies and backlog refinement under minimal supervision Champion Agile software development best practices, acting as a coach to the Scrum teams Support the Product Owner in grooming and maintaining the product backlog Track and communicate team status and progress via burnup and burndown charts, as well as other information radiators, to the team, management, and stakeholders' ¬ ensuring it accurately reflects current state Take responsibility for managing dependencies between the Scrum team and others, collaborating within the Scrum Master Network ¬ especially with regard to items necessary for product release Demonstrate sense of urgency and responsiveness to complete work and solve problems, with a strong drive to persevere when faced with ambiguity Proactively remove or escalate roadblocks to allow team progress Maintains relevant metrics to help the team monitor their performance Encourages continual improvement in engineering practices to improve code quality and delivery Coordinates timely response and support to production line customer issues, when escalated Scrum Master United Health Group - Basking Ridge, NJ June 2014 to August 2015 Facilitating release/sprint planning, grooming, daily stand-ups, retrospectives and demos. Tracking and communicating team capacity/velocity Ensure the development teams are practicing within the agile framework Provide internal and external communications to improve transparency and accountability Participate proactively in developing and maintaining team standards, tools, and best practices Identify and remove impediments and prevent distractions to the teams Empower the team to self-organize and self-manage Participate in weekly meetings to report project status/risks Utilizing Rally for metrics/reports, user stories and defect tracking Database Administrator / Scrum Master Xerox - Elkridge, MD September 2011 to May 2014 Spearheaded Agile/ Scrum implementation plan to move Xerox from Waterfall to Scrum to further the organization's streamlined approach to software development Trained the entire Xerox Department of Human Resources (DHR) apps group, and parts of the State of MD in Scrum to better understand agile practices and principles Contributed to the authorship of PMO artifacts such as the Xerox Project Charter that redefined the organization's role within the Agile Framework going forward Coordinated Scrum ceremonies: Sprint Planning, Daily Scrum, Sprint Review (Demo), Retrospectives, Backlog Refinement to ensure continuous inspection and adaption of software development lifecycle Identified impediments and dysfunctions to the teams and the Agile/ Scrum process within organization to limit transitional setbacks and maximize team output Negotiated feature and deliverable scope and schedule through excellent client (Product Owner) management to ensure a quality finished product Engaged clients, stakeholders and end users to incorporate usability and interface needs in the design to make certain delivered product reflects exact specifications Organized and scheduled training of internal and remote users in Agile/ Scrum methodology. Taking Backups on scheduled time and Monitoring Scheduled Backups Creating and dropping of users, granting and revoking rights as and when required. Checking of Oracle files for abnormal behaviors. Day to day Performance Monitoring and tuning of database. Diagnose and Troubleshoot Database Problems and failures Involved in the Design (Logical & Physical) of Databases Preparing Backup and Recovery Plan. Create oracle databases (single instance) on configured servers using both the DBCA & Database creation scripts. Education B.S. in Information Technology in Information Technology University of Maryland Baltimore Campus - Baltimore, MD May 2021
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Project_manager
Database_Administrator
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Curriculum Development Specialist Curriculum Development Specialist Software Engineer Houston, TX Overview "Without craftsmanship, inspiration is a mere reed shaken in the wind." - Johannes Brahms German Composer I am a professional software developer with more than 6 years experience. I am passionate about developing high quality software that people enjoy using. I am a full-stack developer that places user experience and design at the forefront of the development process, thereby facilitating a clear vision for the future of a product. I am comfortable in a multitude of development environments from Linux, to Mac, to Windows, but I am no evangelist. I enjoy the process of building software no matter the language or environment. I got my start in Linux using Vim to write C and C++ while as a university student, then moved on working with Javascript, Python, and Ruby programming languages in my professional life. The majority of my professional experience is in Ruby/Rails (3 years) and Python/Django (3 years). I enjoy working with web technologies because of the constantly changing technological landscape, and the extensibility of web based platforms. Personal Background ? U.S. Army Medic July 2007 - July 2011 ? Deployed to Iraq 2008 - 2009 with 2-6 Infantry PSD Platoon Work Experience Curriculum Development Specialist Condensed Curriculum International May 2019 to July 2019 Developed full course curriculum to be used by Amazon employees for Microsoft (MTA 98-375 Front-End Web Developer Certification) Software Engineer Waste Management Security Services October 2015 to March 2019 Developed and maintained enterprise web application, and test suite Technologies Used ? Angular.js, Ajax, Bootstrap, CSS3, Html5, Javascript (jQuery), Linux (Gentoo), Materialize, Python (Django) Responsibilities, Applications Developed / Maintained ? Incident Management * FireEye Incident Management System(Django, Ajax. Angular.js) ? Listen and parse FireEye (cyber security) software and provide a web interface to facilitate chain of custody, reports, asset information and management * Case Management (Django) ? Provide web and mobile accessible software to manage legal and hr case creation and workflows with email dispatch to provide notifications ? Asset Management (Django) * IT Networking libraries (netaddr, socket) ? Creation and management of site specific network subnets ? SCADA/Security device management ? Contract and Case Management (Django, Pandas) * Contract Analysis ? Python Tesseract OCR - wrote software to analyze and parse contracts for pertinent information such as: dates and stipulations important to end user ? Pro Forma Parser - software that parses financial data (provided in Excel) and creates stylized reports per designs set out by management using Javascript charting libraries ? (D3.js, Highcharts, Google Charts) ? (Legal) Case management software, designed to handle the entire life cycle of a case and all ancillary concerns.. Companion DX Labs (Full-Time Position) Web Application Developer May 2015 to October 2015 Developed and maintained enterprise web application and lab information management system (LIMS) Technologies Used ? Ruby, Ruby on Rails, Javascript, Jquery, Ajax, Html, CSS /SASS, Bootstrap, SQL, SQL Server, LIMS Responsibilities, Applications Developed / Maintained ? Researcher Interface for laboratory testing systems ? Customer portal providing lab results and client - doctor communications Full-Stack Developer Orlin Research March 2015 to May 2015 Created public-facing website, and added new features for statistical research application Technologies Used ? Ruby, Ruby on Rails, PHP, MySQL, Javascript, Jquery, CSS, Bootstrap, Postgres ? www.orlinresearch.com Responsibilities, Applications Developed / Maintained ? Optimized queries in PHP for legacy application ? Created client side interface to Unix system and MySql using Ruby for legacy application ? Optimized database performance. Full-Stack Developer Poetic Systems November 2014 to February 2015 Developed complete rework of legacy application (Dress for Success) Technologies Used ? Ruby on Rails, Postgres, Jquery, Ajax, Coffeescript, Heroku, Haml, CSS, Bootstrap ? www.dfshouston.org Responsibilities, Applications Developed / Maintained ? Implemented new features based on client preferences and consultations ? Adhered to TDD Best Practices using Rspec and Capybara ? Strong adherence to Agile methodologies SQL Server Database Administrator Halcon Resources December 2013 to October 2014 Contractor) ? SQL Server Database Administrator Technologies Used ? Microsoft SQL Server (Visual Basic, C#) Responsibilities, Applications Developed / Maintained ? Maintained a 95% same day turnaround time for all help tickets assigned ? Performed database maintenance tasks (Backup, Restore, Re-indexing, and Optimization) ? Database and Server consolidation project. 13 servers to 5. Creating $32,000 in savings Education M.S in Psychology University of Houston College of Liberal Arts June 2020 B.S. in Computer Science Oregon State College of Engineering June 2013 B.A. in Political Science University of Houston College of Liberal Arts and Social Science May 2006 Skills Django, Html, Javascript, Angular.js, Bootstrap, Python, Ruby, Rails, Ruby on rails, Html5, jquery, Ajax, Css, Frameworks Additional Information Skills & Abilities Programming Languages: CSS3, Html5, Javascript, Python, Ruby Frameworks and Libraries Angular.js (Javascript) Django (Python), Ruby on Rails (Ruby), jQuery (Javascript), Ajax (Javascript), Bootstrap (Html, CSS, Javascript), Materialize (Html, CSS, Javascript)
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Software_Developer
Web_Developer
Database_Administrator
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Data Analyst Data Analyst Dallas, TX Work Experience Data Analyst Cintas Corporation - Midland, TX February 2018 to July 2019 · Perform day to day analysis of pricing to determine overall effectiveness of pricing strategy and plan. Manage exception reporting with the EDI team/IT · Manage existing pricing model, including making code updates in SQL server for strategy changes and/or automation · Prepare necessary modeling to determine pricing opportunities across customer segments and product categories for the sales and product teams · Provide the ecommerce team data-driven insights and analysis to support ongoing sales and profitability growth in both wholesale and direct-to-consumer initiatives · Manage retail price scraping tools in order to evaluate competitive information to continually align pricing strategies within the marketplace. · Support analysis for pricing-related promotional activity on an ongoing · Collaborate with the Product Managers and VP of Sales on detail and timing of pricing changes · Used best practices to understand the data and develop statistical, analytical techniques to build models that address business needs. · Understanding of the logical and physical design of application systems, and applies that knowledge to projects ensure the design is consistent and well-integrated with existing conceptual, logical, and physical application architectures · Analyze and estimate feasibility, costs, time, and resources needed to develop, and implement application systems for projects with enterprise-wide impact · Supports team members on various projects · Showed initiative through pursuit of various development opportunities within the team · Worked with Team members to create and communicate results from highly complex data analysis and models Database Administrator I-Ping Solutions - Dallas, TX February 2016 to December 2017 Provide efficiency to query and retrieve data. High Proficiency in SQL, reporting tools Secure, control the access to the data in the database Update data and safeguard the importance of data in the database Provide technical support of database environments/applications. Performance monitoring, database maintenance, process automation, evaluation, and tuning recommendations Develop, implement and support backup/restore, disaster recovery and data replication procedures and exercises Participate in all aspects of the lifecycle for database environments; and in the implementation of application requested database code and configuration changes in supported database environments Contribute in the creation of new policies, procedures, projects and processes; Evaluate, document, and recommend database-related software products within technical architecture framework Interact with various technology teams regarding work requests submitted, participate in the creation of new policies, procedures, projects, processes and participate in all aspects of the lifecycle for database environments Provide technical guidance for junior members of the team and create periodic status reports for management IT Support Specialist CHEMOIL Energy - Midland, TX April 2014 to December 2015 Effectively manage issues through multiple forms of inbound requests including calls, e-mails, Chat, web forms, or client tracking/ticketing databases Instruct end users in the appropriate use of equipment, software, and/or reference materials Data entry (management of data) -accurately prioritize, categorize, track and log calls, tickets, chats, etc. following client or internal tracking protocols Troubleshoot and resolve issues related to hardware/software, password resets, Microsoft operating systems, security, desktop applications, and peripherals Worked closely with other team members to identify and suggest resolutions and improvements IT Security Analyst/Fraud Prevention Analyst Skye Bank - Lagos, NG January 2012 to February 2014 Conduct fraud analytics on customer and transactional data and provide recommendations and insight Identify fraud patterns and trends, and incorporate findings into operational workflows Create and curate daily operational reports for analysts Create custom rules in fraud management tools to better increase tools' effectiveness. Manage monthly processes and reporting tasks (including chargeback) Create, maintain, and present monthly fraud metrics to Sr. Manager Research, track, and recommend actions based on identified industry fraud trends Serve as point for fraud investigations and prevention efforts Serve as a mentor to L1 analysts and assist in training efforts. Perform special assignments and projects as assigned by the Sr. Manager Develop and execute security controls, defenses and countermeasures to intercept and prevent internal and external attempts to infiltrate company resources Monitor and research efforts to compromise information security Administer and monitor compliance to and effectiveness of security policies Provide regular reports to management regarding existing and potential risks Research and implement options to improve security technologies in the organization Identify, analyze and resolve system design weaknesses Administer and use various open-source and Enterprise-grade security tools Develop new and enhance existing team documentation Education Associate Degree Midland College January 2015 to December 2017 Data Analytics Colaberry School of Data Analytics 2015 Skills Ms sql server, Sql server, Sql, Microsoft Visual studio, Html, Xml, Ms office, Ms sql server 2008 Additional Information KEY SKILLS AND STRENGTHS Professional/Management: Technical and analytical skills Simultaneous management of multiple tasks Independent working with minimal supervision Ability to meet deadlines Communication: Strong interpersonal and communication skills (written and oral) Team coordination Broad writing and editing skill IT and Technical: Databases: MS SQL Server 2008/ 2012/2014/2012 Programming Languages and Software: T-SQL, HTML, XML, Flat file, Visual Studio 2008 and MS Office 2007/2010 software
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Database_Administrator
Security_Analyst
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Account Management Specialist Account Management Specialist Account Management Specialist - Hub Group Roswell, GA Skilled in Microsoft Office programs, including Access, Excel, PowerPoint, & Project Detail oriented and highly organized Ability to comfortably switch gears and adapt Strong problem solver and critical thinker Leadership initiative as well as a team player Experienced in navigating multiple computer systems while interacting with clients or team Ability to effectively communicate and connect with a variety of internal and external customers. Authorized to work in the US for any employer Work Experience Account Management Specialist Hub Group - Atlanta, GA August 2018 to Present Acts as the primary liaison between the company and assigned VIP account ? Develops proactive relationship with client through resolution of any issues or concerns ? Manages, monitors, and reports order acceptance, order maintenance, and accessorial ? Determines which accessorial can be billed while following business protocol for conclusion ? Offers alternative transportation solutions as necessary by analyzing internal and external account metrics ? Manages delivery appointment needs for customer by location and product ? Maximizes margin, network efficiency, and OTP (On time Performance) while working to reduce customer cost exposure Logistics Analyst (Escalation Team) Mitsui O.S.K Lines - Atlanta, GA August 2017 to March 2018 Serve as the escalation point for unresolved issues for Import and Export shipments ? Investigate and address complaints and critical incidents (up to 10 cases on avg daily) ? Book and revise shipments for smooth transit ? Seek to improve service delivery and limit process breakdowns ? Document service challenges via a ticketing process and follows the incident through closure ? Update manifest on bill of ladings to ensure legal regulations are being met at destination ? Communicate with customer beyond traditional service; create close business relationship with customers through voice and email communication Import Logistics Coordinator Mitsui O.S.K Lines - Atlanta, GA December 2016 to August 2017 Monitored containers on marine and rail terminal ? Managed high volume up to 70 phone calls daily and 50+ emails ? Utilized all MOL service contracts, tariffs, and regulatory documents ? Processed all manifest corrections, cargo releases, and demurrage invoicing ? Acted as the liaison between customer, carrier services, rail team, and customs exam sites ? Properly handled specialized shipments including west coast, east coast, and Canadian cross border shipments, and Free Trade Zones ? Navigated through multiple operation websites to ensure accuracy of information Rental Management Trainee Ryder Systems - Atlanta, GA August 2015 to December 2016 Handled sales calls and exceeded goal of 200 calls monthly ? Responsible for generating rental, lease and used vehicle sales leads ? Collected from customers with outstanding balances ? Performed vehicle damage inspections and obtained insurance estimates ? Maintained current accurate data and reporting within the company's marketing database ? Processed accident and insurance packages based on Ryder's policy ? Generated daily operational reports to ensure customer accounts are non-delinquent ? Reconciled all customer concerns, issues, disputes in order to maintain the ongoing relationship Database Administrator Robert Half - Atlanta, GA April 2015 to June 2015 Collected, organized, and assisted with planning of transitioning data to newer platform ? Performed Quality Assurance software testing ? Optimized documents to comply with regulatory policies and standards ? Assisted with military credentialing screening Servicing Specialist Ultimate Staffing - Atlanta, GA September 2014 to March 2015 Collected, organized, and assisted with planning of transitioning data to newer platform ? Performed Quality Assurance software testing ? Optimized documents to comply with regulatory policies and standards ? Assisted with military credentialing screening Customer Service Representative Shaw Industries - Cartersville, GA June 2010 to September 2014 Efficiently directed in excess of 100 calls per day to appropriate departments ? Routinely addressed customers' questions and concerns regarding their orders and accounts ? Processed requested in accordance with service level agreements in Excel Education Bachelor of Science Kennesaw State University May 2014 Links http://www.linkedin.com/in/sakira-lauren-ensley-b4564098
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Database_Administrator
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PROJECT MANAGER/TECHNICAL SUPPORT OFFICER PROJECT MANAGER/TECHNICAL SUPPORT OFFICER PROJECT MANAGER/TECHNICAL SUPPORT OFFICER - Remote Ally Anaheim, CA Seasoned IT professional with 6+ years' experience offering complex technical knowledge and strong time management skills coupled with exceptional leadership and project management skills. Well-organized, systematic and diplomatic in building consensus and spearheading teams. Specialize in technical support, project planning and implementation. Work Experience PROJECT MANAGER/TECHNICAL SUPPORT OFFICER Remote Ally - Los Alamitos, CA April 2018 to Present Worked with vendor support contacts to resolve technical problems with desktop computing equipment, security camera equipment and software Worked with procurement staff to purchase hardware and software Managed Installation projects from inception to completion Hardware Installations, Troubleshooting, Maintenance and Repairs and Project Implementation Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects Acted as the on-site contact for all IT related incidents logged in 'Connect-wise', delivering high quality support across all key applications, networks and desktops/laptops Managed staff scheduling for over 200 jobs and coordinated all project planning and material planning Took active role in company growth by consistently providing quality customer service to promote growth and retention Closely collaborated with project members to identify and quickly address problems Implemented set of comprehensive tracking processes to monitor project performance DATABASE ADMINISTRATOR/HELP DESK ASSOCIATE Discounted Wheel Warehouse - Fullerton, CA August 2015 to March 2018 Maintaining database for the company products and its clients Updating and analyzing sales data to develop dynamic algorithm to increase efficiency for sales team Project management and support for different teams in the company, coordinated with systems partners to finalize designs and confirm requirements Ensuring all office systems, servers are performing at optimal levels and had no down-time, performance monitoring, provided continued maintenance and development for bug fixes and patch sets for existing web applications PC Troubleshooting and Phone system support Windows Server and Active Directory Support Assign users and computers to proper groups in Active Directory Developed and implemented complex internet applications on multiple platforms Manage File shares and network printers on Windows 2008/2012/2016 server Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access TECHNICAL SUPPORT ENGINEER Square Group - London January 2014 to June 2015 UK Received and logged calls on behalf of customers using our IT Service Management tools (Auto-task); ensuring accurate data entry. Managed incidents, requests and problems in line with the ITIL incident management, request fulfillment and problem management processes and local procedures. Documented, tracked and monitored IT assets including hardware, software, phones. Provide remote assistance over the phone, through the use of remote support tools including Team Viewer and logmein rescue. Imaging or reimaging computers and handheld devices locally or using remote deployment tools. Update records throughout all stages of all processes so customers and colleagues can view the latest information at any time, also proactively keep customers informed throughout all stages of all processes by phone, email and instant messenger. Partnered with IT subject matter experts to resolve 2nd and 3rd level technical issues with networks, servers and enterprise applications. Recommended architectural improvements, design solutions and integration solutions. Performed network troubleshooting to isolate and diagnose common network problems. Education M.Sc in Information Technology London School of Commerce - London 2013 B.Sc in Computer Science and Technology Crawford University 2011 Skills Project planning, Database, Lan/wan, Tcp, Tcp/ip, Vmware, Vpn, Wireless, Optimization, Operations, Excellent communication skills, Lan Additional Information SKILLS Excellent Understanding of Database designs, operations and Management Information Systems Detail orientation, technical details, following established processes and assisting with the development of new or changes to support processes Good knowledge of AWS, VMware, LAN/WAN networks, TCP/IP protocols, , Wireless, VPN, and Network technologies Project planning and development Timeline management and process optimization Project management Possess In-Depth Knowledge of Numerous Software Packages and Operating Systems Excellent diagnostic skills, System Support, Excellent communication skills.
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Project_manager
Database_Administrator
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Database and Middle Tier Systems Administrator Subcontractor GDIT (USDOJ/OCIO) Database and Middle Tier Systems Administrator Subcontractor GDIT (USDOJ/OCIO) Database Administrator / Middle Tier Systems Administrator Clinton, MD Certified Oracle Database Administrator (OCA) with a demonstrated history of working in the information technology and services industry. Skilled in Oracle Database Administration, Microsoft SQL Server, MySQL and MariaDB Databases. Working knowledge of Middle Tier system administration including software such as Weblogic, RSA IAM, Apache HTTPD, Sun solaris and RedHat Linux servers. Experience with Ansible scripting for automation and AWS S3 and RDS. Authorized to work in the US for any employer Work Experience Database and Middle Tier Systems Administrator Subcontractor GDIT (USDOJ/OCIO) REI Systems - Sterling, VA October 2016 to Present · In charge of upgrading our "Inventory Tracking Database System" Sunflower. Responsible for applying patches based upon vendor release. ·Review Database Statistics for both Oracle and MS SQL SERVER to ensure that databases are functioning correctly on all nodes daily for production environments · Attended daily scrum meetings to update team members on daily tasks and accomplishments · Attended monthly all-hands meeting to review departments progress for the month · Generated shell scripts that automated task for daily health checks reducing time to perform them on all servers · Create PL/SQL Scripts to simplify tasks for deployments ·In charge of running Data Change Request daily on Test and Production Environments upon requests ·Support MS SQL SERVER databases. Monitored and provide weekly status reports to management. ·Utilized Management Studio to perform task associated for SQL Server Databases. ·Support Patching for Production, Test, and Development Environments ·Utilize Amazon Web Services (AWS) to spin up Database instances ·Work together with team members to accomplish tasks and requests ·Support Capacity planning efforts during server migration. Compiled spreadsheets for our Production Databases to track growth on a year to year basis. ·Created excel spreadsheets to better organize the space usage for production, test and development databases ·Provide vital information for application security audits. ·Validate Data Pump and RMAN backups for Dev, Test and Production. ·Security Management through service accounts, passwords, STIGs and utlpwdmg ·Troubleshoot issues and slowness with Execution plans, AWR reports and ADDM. Utilized tools from TOAD and Enterprise manager to perform these tasks. ·Monitor System and logs ·Patch Java during maintenance windows ·Upgrading of PHP and APACHE on Linux Servers using YUM ·Deploy code changes sent from developers to servers hosting website code ·Clear CF caches after code deployments ·Start and stop services upon request in conjunction with IIS services ·Manage starting and stopping Node Manager ·Deploy new code from development team (war and ear files) ·Utilized Ansible to perform site migration which included importing a database through Ansible Tower. ·Automate backups of DB and server files. Scripts included uploads to the S3 Bucket associated with the site. · Automate restore process for Database and server files ·Maintained playbook scripts to ensure everything is functioning properly ·Tasked with upgrading Enterprise Manager from 12c to 13c after data center migration ·Secure the new Database used for repository and bring DB up to security standards ·Update agent Middleware targets every time a deployment occurred ·Managed the OMS and supported bringing up/down the OMS · Assist in weekly database refresh process when needed which includes RMAN backups or database dump expdp/impdp processes ·Assist in database patching ·Install new oracle databases when needed ·Participate in management and technical interviews in order to hire new talent Math Tutor/ STEM Instructor/7th and 8th Grade Math Instructor Community Youth Advance - Upper Marlboro, MD November 2010 to June 2019 Deliver Saturday School Instruction to middle school students as a supplement to their normal weekly learning. In charge of academic achievement of Junior Leadership academy. Created a Coding curriculum for the summer of 2016 to teach approximately 30 students ages 9-15 how to code using Scratch and Java on Eclipse. Instruct a class of 12 student ranging from ages 9-16 how to program in Java using Eclipse and Scratch. To work as a math tutor for high school males teaching topics from Algebra Concepts to Trigonometry Worked as a Science Instructor for the Youth Advance Summer Academy 6 week program July 2015-August 2015 Tutored a High School graduate in math for a month which lead him to pass his ASVAB and gain acceptance into the Merchant Marines Oracle Database Administrator Brivo Systems - Bethesda, MD July 2016 to August 2016 Review Database Statistics to ensure that database was functioning correctly on all nodes Attend daily scrum meetings to update team members on daily tasks and accomplishments Attend monthly all-hands meeting to review departments progress for the month Generate shell scripts that queried tables in production to send monthly reports to developers Opened and closed tickets through the ticketing system Created ERD of QA databases for analysis Oracle Database Administrator Trainee Bereans Technology Partners - Silver Spring, MD September 2014 to June 2016 Work as a Data Center DBA trainee to help and learn to maintain and monitor many 24x7 databases. Responsibilities include but not limited to: Collaborate with the system Administrator to configure any software and hardware requirements that will function with the Oracle Database. Capacity Planning with developers on development and test for production for growth potential Proactive Monitoring and tuning strategies to satisfy clients SLA for databases ranging from 5gb to 5tb. Applying database patches such as SPU and PSU while incorporating Oracle's best Practices with quarterly patches. Create and implement recovery and hot/cold backup procedures for RDBMS by using RMAN. Provide support in Massive Data Uploading ETL using the SQL*Loader utility and DataPump. Database Security - Transparent Data Encryption, Datapump and RMAN Encryption and User Account Management Performance Tuning of Database and SQL queries. SQL Trace, TKprof and SQL Tuning Advisors. Database design with developers from scratch. Creating ERDs, forward and reverse engineering. Distribute Database administration and Management Database Links, Golden Gate, Oracle Streams. Zero downtime database migration from Windows 10g or 11g to Unix 12c using Golden Gate. I/O balancing and performance enhancement, utilize table partitioning. Purge for space managament Monitor objects and usage in order to determine if objects needed to be cached. Perform Upgrades of Oracle 11g to 12c including migrations for Databases and Schemas using datapump. Database conversion to a pluggable database on 12c. Configure and manage ASM - Grid Control instances. Configure Oracle Restart. Configure, Manage and Monitor Dataguard Utilizing Dataguard Broker to configure primary and standby databases to perform fail-over and switchover. Virtualization using Oracle Virtual Server and Oracle Virtual Manager. Use ODBC on MS SQL Server to import data from oracle databases and format them into excel for reports Benjamin Stoddert Middle School Stem Instructor Community Tutoring, Inc June 2012 to August 2012 Instructed students in grades 4-8 in Science and Technology courses Worked in a team of college students to construct a syllabus for instruction in Lego robotics Assisted my students in creating a class science fair project to present to judges, winning them second place against 13 other classes Taught a Lego Robotics course to students ranging in ages 9-15 Education B.S. in Geographical Information Sciences University of Maryland - College Park, MD December 2015 Skills Oracle (5 years), Microsoft SQL Server (3 years), RMAN (4 years), Oracle RAC (3 years), SQLPLUS (5 years), UNIX/LINUX SHELL SCRIPTING (4 years), UNIX/LINUX (5 years), PL/SQL (4 years), ODBC Driver for SQL SERVER (Less than 1 year), ASM (5 years), DataGuard (1 year), Database Creation (5 years), Oracle 11g and 12c Installation (4 years), Datapump (4 years), SQL*Loader (2 years), Database Upgrade and Migration (4 years), Disaster Recovery (3 years), Backup and Restoration (5 years), SQL Tuning (3 years), Performance Tuning (3 years), Patching (4 years), Maintaining Database Integrity and Security (4 years), High Availability (3 years), Java (1 year), JavaScript (Less than 1 year), VM Ware (3 years), Virtual Box (2 years), Secure Shell (4 years), SQL Developer (3 years), RDBMS Management (3 years), Managing Container and Pluggable Databases (3 years), Microsoft Excel (4 years), Oracle Enterprise Manager 12c Cloud Control (2 years), Oracle Enterprise Manager 11g Grid Control (3 years), Toad (4 years), AWS (2 years), Amazon Web Services (2 years), Oracle Enterprise Manager 13c (1 year), Ansible (1 year), Ansible Scripting (1 year), Ansible Tower (1 year), Cold Fusion (1 year), IIS (1 year), Oracle Weblogic (2 years), RSA IAM (2 years), Moodle (1 year), MariaDB (1 year), MySQL (1 year), Apache (1 year), Putty (5 years), Sql Server, Sql Dba, Oracle Dba, DBA Certifications/Licenses Oracle Database 11g Administrator Certified Associate September 2016 to Present Additional Information LEADERSHIP EXPERIENCE, MEMBERSHIP AND ACTIVITIES: Deputy PM REI Systems 10/2018-Present ·Work alongside Project Manager to fulfil duties as well as be ready to be a stand in. ·Participate in management and technical interviews in order to hire new talent University of Maryland National Society of Black Engineers (NSBE) BES (University of Maryland-College Park Chapter) September 2011-2014 Membership Anchor- 2012-2013 Dedicated to academic excellence and professional success of African-American students and professionals Operation10Toes July 2010 December 2013 Created in order to help less fortunate children in third world countries Collected new and used shoes and shipped them to Cameroon, Africa October 9th 2010 and to Abra, Philippines September 12th 2012. Amount of shoes donated to date: 209 pairs CARing Kids February 2012-May 2012 Church-related mentoring program designed for elementary school students
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Database_Administrator
Systems_Administrator
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Junior Database Administrator Junior Database Administrator Data-Driven Administrator Springfield, VA Unique and eclectic background that began with Association administration and has developed into programming and database management experience. Extensive knowledge of iMIS, SQL Server and their respective reporting capabilities. Strong problem solving skills, excellent time management skills and exceptional oral and written communication skills. Authorized to work in the US for any employer Work Experience Junior Database Administrator AAMFT - Alexandria, VA March 2011 to Present Responsibilities Liaison between IT and Administration. Member and customer support related to database and website issues Database-to-web and live data conversion projects between iMIS Membership Database and TradeWinds development software Manage integrated Dashboards utilizing the iDashboard Manage automated tasks utilizing TaskCentre Manage event portal and online registration resources. Conducts extensive testing (through to completion) of new, proposed and problematic functions, routines, and transactions Oversee technology logistics for Annual Conference; developed responses to new technological needs Manage Staff iMIS training and documentation Accomplishments Back-end content and database conversion for new mobile site and "app" Develop new integrated Dashboards utilizing the iDashboard Develop new automated tasks utilizing TaskCentre Create, update and relocate iMIS System Reports, Crystal Reports and SSRS reports Skills Used RDBMS: SQL Server 2005-2014 TOOLS: iMIS, SSIS, SSRS, iDashboards, TaskCentre, Crystal Reports, Management Reporter, GoToWebinar, BlueJeans, SurveyGizmo, Microsoft Office (MOS Certified in Word, Excel and Powerpoint 2012) LANGUAGES: mySQL, tSQL, HTML, CSS, JAVASCRIPT, JQUERY (some C++, R, JAVA, .NET experience) Education Bachelor's in Anthropology, Sociology St Mary's College of Maryland - St. Mary's City, MD 2001 to 2005 Skills Sql Server, Sql Server (4 years), tSQL (2 years), Report Writing (4 years), Database Management (2 years), Data Analysis (4 years), Statistical Analysis (6 years), Statistical Analysis, Web Development, Web Development (5 years), Social Media (8 years), Excel (10+ years), Word (10+ years), SSIS (3 years), SSRS (1 year), Crystal Reports (3 years) Certifications/Licenses Microsoft Office Specialist December 2014
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Database_Administrator
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Learning Database Administrator/ Administrative Contractor Learning Database Administrator/ Administrative Contractor Administrative Assistant Chesapeake, VA Obtain an Administrative/ Office Specialist position by using skills in Administration, Finance, and Human Capital Management Authorized to work in the US for any employer Work Experience Learning Database Administrator/ Administrative Contractor Conduent Business Services April 2019 to Present Keys data into automated system and verifies input Conducts audits and reviews/analyzes data and documentation Responds to routine questions related to area of responsibility Gathers information, researches and/or resolves inquiries Communicates appropriate options for resolution in a timely manner Provides functional guidance, training and assistance to lower level staff Prepares standard reports to track workload, response time and quality of input Evaluates improvements to various systems Ensures that data and information are sufficiently accurate and reliable. Implementation Specialist II/ Project Lead Automatic Data Processing September 2018 to April 2019 Main point of contact for the clients' Implementation. Schedule and host the Welcome Call with the client and the project team Host daily and weekly status calls with client to discuss project progress. Distribute recap emails that outline the items that were discussed during calls/meetings. Review the client documentation list to ensure all necessary documents are gathered. Collect client and project data and aggregate information in spreadsheets and presentations. Collaborate with project team to ensure all milestones are achieved on time Configure CCI, Payroll, HR and Work Force Now set up. Create custom spreadsheets and reports using Microsoft Excel. Train client on how to use the Workforce Now system Provide a seamless transition from Implementation to Service. Personal Banker I Wells Fargo Bank, N.A September 2014 to September 2018 Specialized in financial assessments, uncovered needs while providing appropriate products by overcoming objections, opened all accounts and cross sold additional services. Developed and maintained relationships with partners to identify cross sell opportunities and made outbound sales calls to increase product per customer ratio. Built a strong book of business by providing a broad base of financial and credit services. Directed customers through the lending process and successfully solicited and sold business and personal products and services that included consumer loans/lines, business loans/lines, debt consolidations, credit cards, merchant services, and other retail banking products and services such as check reorders, safe deposit box access, and account maintenance. Demonstrated excellent time management, customer service, interpersonal skills and the ability to multi-task in a fast paced environment. Actively participates in the financial center team meetings to ensure that financial goals were achieved and used effective leadership skills to motivate and generate enthusiasm among financial center team members. Teller Maintain stock levels and assist Lead Tellers and Managers with supply ordering. Assisting clients with opening of new accounts Accepting loan payments Depositing or cashing checks for clients Making withdrawals for clients Briefing customers about new banking products Answering queries of customers or directing them to appropriate supervisory staff Processing night deposits Accurately maintain and balance teller cash drawer. Administrative Multi-Line Representative Kelly Zahratka State Farm July 2015 to July 2016 Recognize patron's needs and aligning those patrons with market appropriate products and services. Answer and direct telephone and email inquiries; directing them to the appropriate party. Use customer-focused/needs-based review process to educate customers about insurance options. Create and maintain computer records, as well as paper files. Schedule appointments. Prepare letters, reports, and records from rough drafts. Proofread material and make necessary corrections. Record, transcribe and compile information for meetings. Print Specialist OfficeMax December 2010 to September 2014 Create, print, copy, bind, and laminate standard and personalized documents. Provide patrons with necessary assistance to help complete their projects, both professional and personal. Develop and maintain new and existing customer relationships through telephone contact and sales activity. Develop an organizational system for customer files, as well as store files and documents. Create Letters, Bulletins, Flyers, Business Cards and Training Manuals Create and Maintain Data on Excel Spreadsheets Advertising and Special Event Planning Education Tidewater Community College August 2010 to May 2012 Skills EXCEL, INTERNET EXPLORER, MICROSOFT OFFICE, OUTLOOK, POWERPOINT, Oracle Dba Additional Information Skills Natural leader that leads by example, while maintaining a productive climate. Confidently motivate, and encourage fellow employees to meet and maintain high performance standards. Ability to operate multi-line telephone systems, printers, scanners, fax machines and various office equipment. Ability to proficiently operate Microsoft Office Suite (Office, Excel, PowerPoint, Outlook, Publisher) Mac and Apple operating systems, Internet Explorer, Safari, Chrome Faultlessly and proficiently type 51 words per minute Flexible team player that thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent duties. Critical thinker with great self-awareness. Exceptional Communications skills regarding listening and communicating information effectively, both verbally and written.
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Database_Administrator
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Program Director - grant writer Program Director - grant writer Program Director - grant writer - University of Texas MD Anderson Cancer Center - Division of Diagnostic Imaging Houston, TX ? Expertise in scientific writing, project coordination, and data management ? Broad knowledge of research principles, regulatory requirements, and clinical applications of research ? Excellent interpersonal skills Authorized to work in the US for any employer Work Experience Program Director - grant writer University of Texas MD Anderson Cancer Center - Diagnostic Imaging Division January 2019 to Present ? Scientific writing and editing - predominantly grant proposals, researchp plans manuscripts, abstracts, narratives, and compliance documents ? Identifying funding opportunities Scientific Consultant Moleculin Biotech, Inc; CNS Pharmaceuticals, Inc.; and Houston Pharmaceuticals, Inc., Houston, Texas - Houston, TX February 2018 to January 2019 ? Grant writing of NIH-funded research proposals; Reviewing scientifici literature; Translations (English<>Polish) Postdoctoral Research Fellow (2013-2015), Assistant Professor (2015-2017) University of Texas Health Science Center - Houston, TX August 2013 to August 2017 Texas - Pediatrics Dept. ? Writing and editing manuscripts and grant proposals ? Project management of NIH and DoD-funded clinical research grants ? Demonstrated practical knowledge and expertise in research data analysis - Magnetic Resonance Imaging (MRI) ? Design and implementation of image processing pipelines on clusters of computers at Texas Advanced Computing Center (Python, bash, Unix) Database Administrator University of Texas Health Science Center - Houston, TX July 2012 to July 2013 Texas - Surgery Dept. ? Development and maintenance of financial billing system and clinicald datatracking software (MS SQL, C#) ? Prepared data and summary metrics for program leadership on a monthlya basis and managed clinical data from multiple complex databases Education PhD in Biomedical Engineering University of Science and Technology 2011 MSc in Biology Jagiellonian University 2011 MSc in Computer Science University of Science and Technology 2005 Skills Writing
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Database_Administrator
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QUALITY & LOGISTICS MANAGER QUALITY & LOGISTICS MANAGER QUALITY & LOGISTICS MANAGER - FMEAs and FPAs Greenwood, SC Work Experience QUALITY & LOGISTICS MANAGER FMEAs and FPAs November 2016 to Present Oversee shipping/receiving/packaging and quality departments Manage quality system for two locations (WSI and GFP) Utilize/analyze advanced statistical quality tools (capability studies, GR&R, etc) Maintain calibration system Lead and assist in the generation of PPAPs, FMEAs and FPAs Perform 8D analyses to generate corrective and preventive actions Work directly with customers to provide solutions to quality issues Lead summer quality internship program and manage candidates Utilize quality concepts and statistical analysis to recommend action Train and manage internal audit teams Lead and facilitate internal audits through ISO/TS standards Lead and facilitate interdepartmental quality meetings Lead and facilitate feasibility review meetings for new parts and processes Champion and facilitate transition to TS16949 quality system Inspect and reconcile parts against engineer drawings Record, interpret and present part specifications Create, maintain and file documents through ISO standards Perform regular inventory counts Record and analyze internal and external non-conformities Record, analyze and communicate on-time analyses for suppliers and customers Lead continuous improvement and 5S projects Oversee and manage x-ray program through DHEC radiological bureau Notable Accomplishments Decreased processing/rework time for product line by 72% Reduced calibration and gauge replacement costs by 25% Decreased shipping/receiving personnel turnover to 0% for 3 consecutive years Decreased shipping/receiving errors by 33% Led plant-wide quality initiative that showed YOY quality score increases to over 99.80% customer satisfaction Managed robust QMS that resulted in zero nonconformities for 4 consecutive years of surveillance audits Increased organizational ISO exposure by quadrupling trained internal auditor base Digitized quality department reports, records, and documents for easier use, retrieval, and storage Improved on-time delivery by 20% of pack-out order lag ISO MANAGEMENT REPRESENTATIVE January 2015 to Present QUALITY TECHNICIAN July 2012 to Present July 2012-December 2015) QUALITY ENGINEER January 2016 to November 2016 DATABASE ADMINISTRATOR, Quality Department Flexible Technologies, Inc - Abbeville, SC February 2012 to May 2012 Contract Work) Integrate ISO and OHSAS systems (18001, 9001 and 14001) Combine Environmental, Safety and Quality documents Build corrective actions, preventive actions and continuous improvement database with emphasis on 8D processes Facilitate meetings with customer service representatives and department managers in three different plant locations Present ideas concerning feasibility and efficiency of data entry Education Master's in Business Administration Louisiana State University March 2016 to October 2018 Bachelor's in Business Management and Marketing Lander University September 2006 to May 2010 Skills MINITAB, FINANCE, 80 WPM, MICROSOFT OFFICE Links https://www.linkedin.com/in/ehampton.watkins
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Database_Administrator
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Principal Data Architect Principal Data Architect Principal Data Architect - BNY Mellon Sewickley, PA Accomplished Software Engineer, specializing in Data modelling and TOGAF Architecture, with 19 years of professional IT experience in all aspects of System Development Life Cycle. Proficient in Database technologies, Oracle (8i/9i/10g/11g), Exadata Development, Administration, Data Migration, Data Modeling, Designing, Developing and Maintaining OLTP & OLAP applications. Adept in designing and developing Application Frameworks. Proficient in functional knowledge on Financial and Banking domains. Experienced Vice President with a demonstrated history of working in the financial services industry. Skilled in Databases, Data Warehousing, Business Intelligence, and SQL Tuning. Work Experience Principal Data Architect BNY Mellon - Pittsburgh, PA October 2013 to Present ODS/IPR (Asset Servicing) Present Sr. Specialist Developer Intraday ERI Distributed Developer IV Operational Business Intelligence- EFM, Digitization Sr. Consultant Chicago Board - Chicago, IL April 2013 to Present Remote DBA /Team Lead JP Morgan Chase - Columbus, OH May 2010 to Present Embedded Database Engineer Home Lending, Retail & Consumer - Pittsburgh, PA April 2012 to April 2012 Fujitsu Network June 2007 - Sunnyvale, CA Sr. Data Architect PNC Bank - Pittsburgh, PA July 2010 to July 2010 Basel II OFSAA Implementation (Credit Risk, RWA, Operation April 2013 Risk), Erwin Modelling. Database Developer /Admin Communications Inc - San Francisco, CA April 2010 to April 2010 Application DBA & ETL Developer Int'l Survey Research - Chicago, IL May 2007 to May 2007 Oracle DBA Bank One - Columbus, OH April 2006 to April 2006 Oracle DBA on Veritas Clusters Investment Management Group - Warrington 2003 to December 2003 UK IT Analyst Limited Company - Delhi, Delhi 2002 to December 2002 India Oracle 10g & RAC Administrator Certified Professional (OCP) Office Automation Ministry of SSI & MIT February 2002 to February 2002 Feb 2002 (Container Corporation and Logistics System) Professional Development and Certifications ? Cloudera BigData Hadoop, Data warehousing; Oracle 10g & RAC Administrator Certified Professional (OCP); ? PMP certified professional from Project Management Institute. ? Golden Gate/SharePlex Replication ? Performance Tuning ? OBIEE ? Oracle Apps DBA (ERP) ? Given RAC Database Administration training in Los Angeles and CMC office. ? TOGAF Architectural Framework ? AWS Cloud Practioner & Solution Architect Other Short-term Projects: " SAP Database Migration Projects for UOP Honeywell, Chicago, IL - 1 Month project " Database Administration Support for InterMune, San Francisco, CA - 1 Month project " Successfully completed several freelance database gigs. Education Bachelor of Engineering in Engineering Osmania University - Hyderabad, Telangana MBA in Distance Education Finance Indira Gandhi National Open University Post Graduate Diploma in Computer Applications in Computer Applications Regional Computer Council & Anna University Skills Database, Database design, Sql server, Mysql, Oracle Links http://linkedin.com/in/siva-prakash-madatanapalli-7260715
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Database_Administrator
Software_Developer
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Noida as Sr. Database Administrator Noida as Sr. Database Administrator Noida as Sr. Database Administrator - Droom Technologies Over 5 Years of experience in MongoDB, working as Sr. Database administrator. Extensive experience in MongoDB 2.6,3.0,3.2,3.4,3.6, MongoDB Ops Manager, Linux, Mysql 5.6,5.7 Shell scripting, robomongo, workbench, FileZilla, Putty, Javascripting. Installing various versions of MongoDB on Red Hat Linux/Debian/MAC/local machines. Creation of Database. Configuring & Restoring Backups. Porting data between databases. Monitoring System Performance. Setup of complex sharding cluster and management. Setup of Ops Manager to monitor the existing MongoDB Infra. Administering, maintaining the development and Test Databases. Exporting of data from operational database to dump files & Importing backup during crisis. Upgrading MongoDB Databases from version 2.6 to 3.2 Automate routine tasks via scripts and tools. Secure MongoDB using authentication, Creating Users and assigning privileges. Configuring, implementing and supporting high availability (Replication) in MongoDB Cluster. Optimizing MongoDB CRUD Operations. Disaster Recovery setup and best practices, including planning, testing, failover testing. Design & implement indexing strategies for huge data sets. Migrate replica cluster form one datacenter to another without downtime. Manage and Monitor large production Mongodb cluster environments. Setting up MongoDB Profiling to get slow queries. Pro-actively identify, troubleshoot and resolve live MongoDB issues. Work with Development, Storage and Network teams in installation and administration of MongoDB in the IT Enterprise Environment. Monitor deployments for capacity planning and performance. Help Development teams to understand MongoDB design principals. Providing 24x7 on-call support for production and development systems. Installing Mysql instances on Red Hat Linux/Debian/local machines Exporting of data from database Optimisation slow query through indexing Backup and restoration of Database Creating Users and assigning privileges Tuning of Config file to improve mysql performance Monitoring and setup of replication Work Experience Noida as Sr. Database Administrator Droom Technologies July 2018 to Present Worked with Droom Technologies, Gurgaon as Sr. Database Administrator from Feb'17 to April'18. Worked with NewcallTelecom Pvt Ltd, Gurgaon as Database Administrator from Dec'14 to Jan'17 Worked with Nokia Solutions, Noida as AME from Nov'13 to Nov'14 Technical Skills Databases: MongoDB, MySql, Postgresql Tools: FileZila, Putty, Jira, robomongo, workbench, Ops Manager Operating Systems: Linux, Windows Scripting Language: Shell Scripting, Javascripting Droom Technologies July 2018 to Present Sr Database Administrator Droom Technologies - UTTAR PRADESH, IN July 2018 to Present Domain: Telecom Project Description: The Project is to deploy MongoDB in dev, prod environment and to manage the same. Responsibilities: Installation of MongoDB in Dev, Prod Environment Setup of Sharding to provide geographical distribution of data Implementation of shell scripts to monitor MongoDB stats Responsible for data distribution takes place across data centres with minimal latency Responsible for performing extensive load testing to check the reliability of sharding cluster Responsible for capacity planning and tuning of system Sr Database Administrator Droom Technologies - Noida, UTTAR PRADESH, IN July 2018 to Present Project Description: Dish is one of our biggest client. We have to provide offshore MongoDB database support to our client like setup of Mongodb Replication in dev/qa and providing support to resolve live issues Responsibilities Setup of complex MongoDB replication and management Setup of complex Ops Manager tool to monitor MongoDB Secure MongoDB using authentication, Creating Users and assigning privileges. Pro-actively identify, troubleshoot and resolve live MongoDB issues. Help Development teams to understand MongoDB design principals. Optimisation and tunning of MongoDB Sr Database Administrator Droom Technologies - UTTAR PRADESH, IN July 2018 to Present Project Description: Dish is one of our biggest client. We have to provide offshore MySql database support to our client like setup of Mysql master-master Replication or master-slave replication in dev/qa and providing support to resolve live issues Responsibilities: Setup of complex MySql master-slave setup to provide high availabilty Setup of complex Mysql master-master setup to provide high availablity Secure MySql using authentication, Creating Users and assigning privileges. Pro-actively identify, troubleshoot and resolve live MySql issues. Optimisation and tunning of MySql servers DROOM TECHNOLOGIES PVT LTD February 2017 to April 2018 Sr Database Administrator DROOM TECHNOLOGIES PVT LTD February 2017 to April 2018 Duration: 1 Year 2 Months Team Size: 2 Project Description: In this we have to manage high traffic on droom database and to optimise the long runing queries. Also providing Support, installation, troubleshooting, configuration, maintenance, administration services and data exporting from DB for Mongo DB servers Responsibilities: Setup MongoDB replication and management to provide high availabilty Setup of new Mongodb instance for Dev/QA team to tshoot. Setup of Ops Manager tool to monitor MongoDB Exporting of data from DB for analytics team Setup of MongoDB backup through gzip or archive method using MongoDB Dump utility. Secure MongoDB using authentication, Creating Users and assigning privileges. Pro-actively identify, troubleshoot and resolve live MongoDB issues. Help Development teams in designing MongoDB complex Queries Optimisation and tunning of MongoDB Project #6 orange book value feb 2017 - april 2018 Organization: Droom Technologies Pvt ltd Client: Droom Technologies Pvt ltd. Role: Sr Database Administrator Duration: 1 Year 2 Months Team Size: 2 Project Description: In this we have to manage high traffic on OBV database and to optimise the long runing queries. Also providing Support, installation, troubleshooting, configuration, maintenance, administration services and data exporting from DB for Mysql DB servers Responsibilities Setup of complex MySql master-slave setup to provide high availabilty Secure MySql using authentication, Creating Users and assigning privileges. Optimisation and tunning of MySql servers. Exporting data for analytics team. Planning for Mysql database backup using percona xtrabackup utility. NEWCALL TELECOM PVT LTD December 2014 to January 2017 Database Administrator NEWCALL TELECOM PVT LTD December 2014 to January 2017 Team Size: 1 Project Description: Wavecrust is one of the leading telecom company in UK providing voip and data services to client. We have to manage their user and billing database Responsibilities: Setup MongoDB replication and management to provide high availabilty Exporting of data from DB for billing team Secure MongoDB using authentication, Creating Users and assigning privileges. Optimisation and tunning of MongoDB NOKIA SOLUTIONS LTD November 2013 to November 2014 AME NOKIA SOLUTIONS LTD November 2013 to November 2014 Team Size: 7 Project Description: Providing monitoring support to proactively work and live alerts and raise to the concerned team Responsibilities: Proactively monitoring of MongoDB servers Start/stop service running on MongoDB servers Education B.Tech Manav Rachna International University Faridabad
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Database_Administrator
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Application Developer Application Developer Application Developer - Adenus Nashville, TN Pursuing a career and furthering skills as an ambitious iOS Developer. Created iOS app, available on the app store called FiitFinder. Skilled in integrating, extracting, modeling, interpreting, and reporting business, quality, and financial data in various environments. Use Xcode to develop iOS applications for iPhone and iPad in Swift. Successful in managing and leading teams in multiple projects and implementing process improvements to enhance productivity, for accurate and timely data. Experience working with a range of computer applications (Swift, Obj-C, GitHub, FileMaker, SQL, JavaScript, JQuery, Bootstrap, Java, C++, R, SPSS, MS Excel, MS Office, Oracle, HTML etc.) systems, and tools. Including these frameworks (UIKIt, CoreData, Cocoa Touch, SQLite, AVFoundation, UIMessage, AVKit, MapKit, Core Location, Firebase Cloud.) PROFESSIONAL HIGHLIGHTS Highly motivated, self-starter Proficient in SQL FileMaker Pro MS Excel Project Management Executive support Exceptional time management and problem-solving Metrics/Report Generation Analyze complex issues and develop solutions Effective verbal and written communications Creative, responsive and adaptive Strong mathematical skills Database management Developing visualizations, dashboards, and reports Swift Web Development Data, operational and business analysis skills Deep understanding of relational databases Develop universal applications without using storyboards Strong understanding of application architecture and object-oriented design Experienced building consumer applications with rich UI and great UX Work Experience Application Developer Adenus - Nashville, TN January 2018 to Present Managing and creating websites for operator use. Created website with interactive map, displaying site information such as (radio usage history report, HAWK Alarm Cases, HAWK Chart, MobileConnect link, Panel Web server links (Alarms / Logs / Status & Settings), SOP links, Driving Directions.) Creating and maintaining iOS application using Swift. For operator use that consists of, ticket information for operator sites, detailed site manual for operators, logs and reports of site data, shows site locations using google map API, backend using SQL database. Creating website with interactive map, displaying site information such as (radio usage history report, HAWK Alarm Cases, HAWK Chart, MobileConnect link, Panel Web server links (Alarms / Logs / Status & Settings), SOP links, Driving Directions.) Created dashboard that dynamically displays data from SQL database Creating websites using PHP, CSS, Bootstrap, JavaScript, JQuery, SQL Expertise in working with iOS tools (X-Code, Interface builder and Instruments). Expertise in Development of native iOS applications. Strong knowledge in utilization of different frameworks (Foundation Kit, Cocoa Touch, UIKit, AVFoundation, Core Data, Core Location, Core Graphics, animation). Strong Knowledge of Software Development Life Cycle (SDLC) with strategically designing and implementing the software, debugging fixing and maintaining the software. Developed apps using various iOS design patterns (MVC, Delegation, Target-action and Slide-out Navigation). Expertise in creating and customizing Views, Table Views, Tab Bars and Navigation Bar which are some basic functionality in a Multiview Application. Experienced in working with data parsing forms such as XML and JSON, to dynamically display data on iPhone/iPad Experience working with unit test code Experience and knowledge of HTML, JavaScript, JSON, RESTful API, CSS, XML/XSLT, AJAX, JQuery mobile. Experience with SQL/PLSQL, Core Data, Oracle 9i/11g and MySQL database, SQLite database. Experience writing Functional and Technical Documentation. Took care of Code Review, Code Fixes and bug Fixes. Freelance iOS Developer Nashville, TN January 2016 to Present Brought several iOS apps from conception all the way through to publication. Collaborated with UI/UX designer in order to build interactive, responsive, and intuitive UIs. Setup push notifications and wrote API contract in order to integrate seamlessly with other developers. Developed internal libraries in order to quickly set up authentication, push notifications and other common infrastructures. Expertise in working with iOS tools (X-Code, Interface builder and Instruments). Expertise in Development of native iOS applications. Strong knowledge in utilization of different frameworks (Foundation Kit, Cocoa Touch, UIKit, AVFoundation, Core Data, Core Location, Core Graphics, animation). Strong Knowledge of Software Development Life Cycle (SDLC) with strategically designing and implementing the software, debugging fixing and maintaining the software. Developed apps using various iOS design patterns (MVC, Delegation, Target-action and Slide-out Navigation). Expertise in creating and customizing Views, Table Views, Tab Bars and Navigation Bar which are some basic functionality in a Multiview Application. Experienced in working with data parsing forms such as XML and JSON, to dynamically display data on iPhone/iPad Experience working with unit test code Experience and knowledge of HTML, JavaScript, JSON, RESTful API, CSS, XML/XSLT, AJAX, JQuery mobile. Experience with SQL/PLSQL, Core Data, Oracle 9i/11g and MySQL database, SQLite database. Volunteer State Community College Functional and Technical Documentation - Gallatin, TN March 2017 to January 2018 Gallatin, TN 03/2017 to 01/2018 Director of Institutional Effectiveness Ensure all database programs meet company and performance requirements. Developed, administrated, documented, maintained and implemented troubleshooting of FileMaker Pro database. Created and modified fields, calculations, scripts, tables, and relationships. Developed new tables and data-relationships in FileMaker. Maintained data standard and system functionality. Create project documentation and develop project standards, procedures, and guidelines. Solved database issues, reduced errors and implemented system performance improvements. Conduct analysis of statistical modeling projects with minimal guidance. Managing research projects from beginning to end, including data collection, analysis, and presentations. Developing visualizations, dashboards, and reports Coordinate the College's assessment and institutional effectiveness processes. Analyzing, manipulating and mining data Manage the institution's survey administration Refactoring SQL code to improve the design and productivity of existing code, while making it more manageable and easier to work with. Assist administrators in developing tools and using metrics to measure progress. Assist in reporting to state and federal regulators. Manage scheduling and assignments for part-time and student employees. Create presentations for the President's Cabinet to advise on strategic initiatives and areas for improvement. Provide timely and accurate data to departments for use in accreditation and quality improvement initiatives. Conduct workshops on use of data for quality improvements. Database Administrator Genco Inc A Fedex Company - Lebanon, TN February 2014 to March 2017 Basic troubleshooting for all databases involving Oracle, SQL Server, MySQL and Golden Gate, Cognos, Commerce, WebSphere, Fusion Middleware, Oracle EBS. Escalate more complex issues to senior levels. Delivered complete, accurate and timely data to the project team for use as the foundation for in-depth, customized client reporting. Applied conditions and scripting to automatically update customer status and track sales, taxes, charges, refunds, and cancellations. Designed mobile interface to enable access to data via iPad and iPhone. Data analysis including collecting and interpreting data from primary and secondary sources for daily, weekly, quarterly, and yearly reporting. Build and maintain SQL scripts, indexes, and complex queries for data analysis and extraction. Assisted in creating and presenting informational reports for management based on SQL data. Compiling and maintaining quality reports as needed by site management and presenting quality metrics at daily management meetings. Using advanced Excel functions and databases to generate accessible and automated pivot tables and spreadsheets for metric reporting. Developing and initiating more efficient data collection procedures. Working with management to adjust, expand, and improve business information requirements. Data verification and correction of processed systems to ensure accuracy and customer satisfaction. Ensure site is meeting performance objectives related to the accuracy, timeliness, and the effectiveness of processes including receiving, induction processing, material handling, sort, and shipping procedures to ensure SOP standards are met. Document and maintain records of process deficiencies identified during QA audits. Analyze problems, develop, and implement corrective actions. Training and implementing educational tools and updates as needed. Resolve site quality, safety, and security problems and ensure that products are processed and shipped out accurately and efficiently on a daily basis. Education Middle Tennessee State University - Murfreesboro, TN Skills HTML, Javascript, SQL, Sql Server, Jquery, XML
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Software_Developer
Database_Administrator
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SQL Server Database Administrator SQL Server Database Administrator SQL Server Database Administrator - American Income Life Arlington, VA Ingenious, outcomes-oriented and self-motivated IT professional more than 4 years of experience in MS SQL Server Database Development and Administration, specialized in execution and preservation of composite database platform. Demonstrates technical proficiency and teamwork skills while keeps the ability to complete tasks under minimal direction and supervision. Work Experience SQL Server Database Administrator American Income Life October 2016 to Present * Installing, managing, and administering SQL server2008R2/2012/2014/2016 SQL servers. * Implemented side-by-side and in-place migration of MS SQL server 2008R2 to 2012 and applied Patches and Service packs to update different versions of MS SQL server. * Implemented SQL Server 2012 technique ALWAYS-ON High Availability groups with two secondary nodes. * Building SQL 2012 multi Node cluster environments on VMware/ Physical environments. * Applying patches and hot fixes on Always-On Failover Cluster (FCI)/non-clustered production as well as non-production environment. * Adding nodes to already existing clustered servers as a part of High availability. * High Availability Configured Transactional Replication and Always on * Fixed the Replication issues on SQL 2008R2/2012 servers within challenging SLA timeframe. * Implementation of SQL server logins, Roles and Authentication modes as a part of security policies. * Creating and scheduling maintenance plans for updating statistics, checking fragmentation, checking database integrity and backup plans. * Performed Administrative tasks in SQL Server using PowerShell. * Configured Database mail, linked servers, Transparent Data Encryption (TDE) and Auditing. * Performance tuning of databases by windows performance monitor and SQL Profiler. * Used Index tuning wizard to redesign and create the indexes for better performance. * Fine-tuned Stored Procedures using Execution Plan in T-SQL for better performance. * Documenting the standard procedures on regular basis. * Used extended events. * Worked in change control process for production and non-production changes. * Conducted various meetings and conferences with application teams to meet corporate milestones for database consolidation and data migration. Operational DBA Corcoran Gallery - Washington, DC March 2014 to August 2016 * Managed and Administrated the SQL Server 2012/2008R2/ production and Non-production servers. * Integrated SQL server profiler traces with Performance monitor to have better graphical analysis to find system bottlenecks. * Implemented the new SQL Server 2012 concepts like Data partitioning, Snapshot isolation. * High Availability configured mirroring and log shipping databases * Performed daily tasks including backup and restore by using SQL Server tools like SQL Server Management Studio, SQL Server Profiler, SQL Server Agent, and Database Engine Tuning Advisor * Extensively worked on performance issues like update statistics, Auto Stats. * Created Database Maintenance Planner for the Performance of SQL Server, which covers Database Integrity Checks. * Created various jobs to check health of the server and to troubleshoot. * Reorganizing or Rebuilding Indexes based on the Index fragmentation. * Extensively used Red Gate SQL Compare and Data Compare tools to compare and synchronize SQL Database Schemas. * Worked on Data Compression, Fact Table size reduction. * Deployment, configuration and maintenance of SharePoint Server databases for documents management. * Involved in capacity planning, sizing and database growth projections Education Bachelor's Skills Sql Dba, MYSQL, Sql Server
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Database_Administrator
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Vice President Vice President Nashville, TN Experienced Sales and Operations Manager - Skilled in large project management and implementation, sales planning and training, procedure analysis and optimization, and team-building. Skilled in data analysis, executive presentations, needs assessments, department development, sales, and financial management. Method is to ensure best practices are implemented through a resource driven approach that includes good data, personnel management, and strategic planning. Authorized to work in the US for any employer Work Experience Vice President Novatech, Inc. - Nashville, TN May 2018 to July 2019 Led Sales, Sales Administration, Billing, Purchasing, and Logistics departments of a $100 million company during a CEO transition and in the absence of a Corporate President. Modernized sales division with new CRM, tablets, and E-Signature Shortened month-end billing from a couple weeks to a couple days Implemented quality measures in supplies to identify over $250k in expired supplies and prevented future expirations Closed over $2 million in government bids Reduced stocking levels to one-month run rates of forecasting through manufacturers year end Director of Sales Novatech, Inc. - Nashville, TN January 2018 to May 2018 Managed 10 sales markets including: 10 market managers, over 15 sales managers, and over 100 sales representatives and specialists. In addition, directly managed the Managed Print and Sales Support divisions. · Drove sales organization to producing over $100 million in annualized revenue · Incorporated Salesforce implementation including CPQ and Adobe E-Signature · Restructured Sales Support and Accountability to reduce customer loss by 5% monthly Director of Sales Operations Novatech, Inc. - Nashville, TN January 2017 to January 2018 Built and managed a successful business unit and implemented formulated best practices from it across all sales operations and business units. · Expanded auto-fulfillment program to provide just-in-time automated supplies to customers reaching over 20% of all deliveries · Developed best practices for selling managed printer services in other business units including quoting models and processes Took over a delayed Salesforce launch to get it back on track within 6 months Director of Managed Services Novatech, Inc. - Nashville, TN June 2016 to January 2017 Developed a sales division for managed printer and managed IT services from scratch. · Hired, trained, and managed 5 Regional Specialists covering from Dallas to Atlanta supporting over 100 sales reps Business Development Manager Novatech, Inc. - Nashville, TN April 2015 to June 2016 Pioneered a new business unit and operated as both manager and only sales rep. · Closed over $500k in contracts during the first year · Produced and established processes and best practices, including pricing and all relevant materials National Sales Administrator/ Database Administrator Novatech, Inc. - Nashville, TN February 2014 to June 2016 Managed CRM Database and sales administration team · Redesigned and implemented a failed CRM to serve Salesforce · Built an in-system quoting tool Mobilized all sales divisions to collaboratively rebuild internal workflow system able to support thousands of deals annually Education MASTER'S DEGREE in GLOBAL ENTREPRENEURSHIP UNIVERSITY OF SAN FRANCISCO, IQS (Spain), Fu Jen (Taiwan) August 2012 to December 2013 BACHELOR OF BUSINESS ADMINISTRATION in Finance UNIVERSITY OF SAN FRANCISCO August 2009 to May 2012 Skills Microsoft Excel (6 years), Salesforce (2 years), Sherpa (4 years), Microsoft Access (1 year), Microsoft Outlook (4 years), Six Sigma (3 years), Purchasing, Procurement, Logistics, Outlook Certifications/Licenses Six Sigma Black Belt Professional (SSBBP) June 2019 to Present Credential ID: 27571699 5S Concept Certified (5SC) May 2019 to Present Credential ID: 26886182 Additional Information Honors & Awards: - Nashville Business Journal: Employee of the Year (Company Culture Category) - Team Leader Trip: 2014 - 2018 - Team Leader of the Quarter: Q1 2015
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Database_Administrator
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Oracle Apps DBA Oracle Apps DBA Oracle Apps DBA - Mazda North America Irvine, CA I'm an Oracle APPS DBA Specialist, 9+ years of experience on Oracle DBA and Apps DBA with specifically supporting production environment including maintenance, upgrades and remote support. Experience in ASM, RAC and Data guard concepts of Database 11g and 12c. Database Performance tuning expert. Installing and setup in Oracle RAC in VMware and standard Linux servers. Upgrade experience in Oracle Application from R12.1.3 to R12.2.5 Experience in R12.1.3, R12.2.4, R12.2.5 and R12.2.6. Experience in SYSADMIN. Experience in WebLogic Administration and Apache Administration. Experience in OEM 11g and 12c. Good Experience in applying the WebLogic patches. Analyzing stuck threads and clearing the logging threads. Used the WebLogic Server Administration Console to control production-specific deployment details. Developed scripts to work database vault with oracle EBS R12.2. Cloned Oracle RAC instances from production RAC to Support, UAT, DEV RAC & NON-RAC environment. Experience on patches including cpu patch, rollup patch, maintenance patch and one-off patch. Experience in taking logical backups, Physical Backup and Using RMAN. Good knowledge on Backup Recovery concepts. Support and implementation experience in Oracle Data Guard. Hands on Experience on shell script and cronjobs. Concurrent requests issues debugging and monitoring. Experience in Code migrations and automation of code migrations. Good exposure of using Oracle performance tools like AWR/ADDM, explain plan, TKPROF, SQL Trace, opatch, exp/imp, expdp/impdp, analyze tables and Indexes. Efficient standardizing databases with processes of password change, index rebuild and auditing database for security. Worked Oracle Applications 11i/R12 Maintenance of (uploaded customized reports using FNDLOAD, performed password change using FNDCPASS), Patching Apps Development and Database Support & Maintenance Monitor growth of Database with scripts and resizing and reorg of the tables, Responsible for High Availability. Monitoring and troubleshooting of Apache, Forms, Concurrent Manager and database related issues. Experience in SYSADMIN activities like user creation, deactivation, responsibility creation and Role Creations. Table Space Management User Management Oracle DBA 11g/12c administration, New Design, Upgrades, migration, regular maintained activities Support for Production databases Excellent communication skills and interpersonal skills Having the knowledge of setting up jobs for routine monitoring, DB shutdown, backup, DB startup and database builds. Worked on 24/7 high availability environments. Authorized to work in the US for any employer Work Experience Oracle Apps DBA Mazda North America - Irvine, CA May 2019 to Present Performance tuning of databases. Configured High Availability based environments in clusters. Configured JDBC and JMS servers on WebLogic server. Installed, configured and administered Apache HTTP 2.0 Managed WebLogic clusters having 14 managed servers on cluster of machines Deployed multiple applications on WebLogic server and maintained load balancing, high availability and fail over functionality. Fusion middleware patches installation Concurrent requests handling and debugging Concurrent mangers tuning Oracle Apps DBA R12 administration, New Design, Upgrades, migration, regular maintained activities. Resolving day to day issues with concurrent managers, Printer issues, Reports issues. Oracle Applications R12 Maintenance, Patching, Performance tunings Apps Development and Database Support & Maintenance. Oracle Apps on AD utilities. Cloning the Production databases to test instances. Patching the Test/DEV Instances Sql tuning Patch analysis for database and applications patches including, family packs, and one-of patches. Performed patch analysis for patches involving lot of pre-requisites. Responsible for backups of the Prod, UAT, QA and Dev Databases for daily backup. Tech lead Techmahindra Americas INC July 2016 to Present Oracle Apps DBA Tech Mahindra - Hyderabad, Telangana July 2016 to May 2019 Haier Group Corporation is a Chinese collective multinational consumer electronics and home appliances company headquartered in Qingdao, Shandong province, China. It designs, develops, manufactures and sells products including air conditioners, mobile phones, computers, microwave ovens, washing machines, refrigerators, and televisions. Responsibilities: Attending Day-to-Day Issues using Service now. Configured High Availability based environments in clusters. Configured JDBC and JMS servers on webLogic server. Installed, configured and administered Apache HTTP 2.0 Managed Weblogic clusters having 14 managed servers on cluster of machines Deployed multiple applications on WebLogic server and maintained load balancing, high availability and fail over functionality. Fusion middleware patches installation Concurrent requests handling and debugging Concurrent mangers tuning Oracle Apps DBA R12 administration, New Design, Upgrades, migration, regular maintained activities. Resolving day to day issues with concurrent managers, Printer issues, Reports issues. Oracle Applications R12 Maintenance, Patching, Performance tunings Apps Development and Database Support & Maintenance. Oracle Apps on AD utilities. Cloning the Production databases to test instances. Patching the Test/DEV Instances Sql tuning Patch analysis for database and applications patches including, family packs, and one-of patches. Performed patch analysis for patches involving lot of pre-requisites. Responsible for backups of the Prod, UAT, QA and Dev Databases for daily backup. ? Multiple projects -Oracle India Mar 2015 - Jun 2016 Worked on certification of products like R12.2.5, Data base 12.2, Data masking, and Db vault. As part of these certifications I have been doing the installation, upgrading and migrating databases and EBS environments. Doing some research kind of work on existing scripts which will improve performance of existing applications. Installation of RAC databases and certification of new release 12.2 database. Worked on Data masking and database vault certifications on EBS R12.1.3 and EBS R12.2 with OEM 12c. Senior Database Administrator 2015 to June 2016 Oracle APPS DBA Accenture Pvt Ltd - Hyderabad, Telangana May 2012 to January 2015 Celgene is a global biopharmaceutical company committed to improving the lives of patients worldwide. At Celgene there is support IQTRAC tool, where tickets are queued up daily. We need to pick up tickets and resolve depending upon the severity of the ticket. As a Oracle Apps DBA, I worked on the Production, UAT, SUPPORT and Development environments. Responsibilities: Attending Day-to-Day Issues using Remedy tool Cloning the Code Trees for 10G RDBMS/CRS Installed RAC Database for Non-ERP Instances Patching the Test/DEV Instances Cloning Non-ERP Databases Created, configured and maintained Weblogic managed servers and server clusters. Deployed and maintained web, Java, and enterprise applications. Installed and configured plugins such as Apache, Tomcat, and Sun One with Weblogic. Configured JDBC with databases such as Oracle and Point Base. Pager Duty Schema Migration using Export/Import Utilities Space Management Supporting Monthly/Quarterly ERMO Activities Supporting Deployment Process Migration of 10g Databases to 11g Monitor alert logs, space and object growth related problems in the databases. Planning and managing database backups. Analysis of trace and log files to determine and resolve potential problem areas. Monitored and diagnosed database performance through monitoring of alert files, trace files. Post installation trouble shooting. Cloning from Production database to Support database and Testing. Perform a daily database refresh of the training and practices instances from pre-production and Production server. Patch analysis for database and applications patches including, family packs, and one-of patches. Performed patch analysis for patches involving lot of pre-requisites. Good exposure of using Oracle performance tools like AWR/ADDM, STATSPACK, Explain plan, TKPROF, SQL Trace, ANALYZE Indexes Opatch. Object re-organization and other database maintenance task. Creating/rebuilding indexes, analyzing the schemas. Responsible for backups of the Prod, UAT, QA and Dev Databases for daily backup, weekly on RMAN and Snap. Environment: Oracle Database 11g ,Sql developer, Excel 2013/2010/2007,Linux 5.5 Senior Software Engineer Accenture Pvt Ltd 2011 to 2015 Oracle DBA Accenture Pvt Ltd - Bengaluru, Karnataka April 2011 to May 2012 UCAL Fuel Systems India limited Chennai the manufacturer in carburetor in India having 3 plants at different locations and they have implemented Manufacturing module AP, AR For their business process Responsibilities: Applied patches (One-off, Mini-patch, Rollup Patch, CPU) and performing AD activities and Trouble shooter several worker issues and used default files to reduce patch timelines. Monitoring table space free spaces, re-sizing data files, Alert log trace files. Responsible for cold/hot and rman backups. Cloning production RAC to uat RAC & NON-RAC environment. Oracle utilities, SQL Loader, Export and Import and other tools of Enterprise Manager. Support: Provide Technical support, Troubleshoot and resolve issues related to the PROD/DEV environments Oracle Apps on AD utilities. Supporting to 300 users, daily issues resolving. Efficient in standardizing best database practices, processes and auditing database for security Monitor growth of Database with scripts and resizing the tables, Responsible for High Availability. Environment:: Oracle Database 9i/10g ,SQL developer, Excel 2013/2010/2007,Linux 5.5. Education Master of Computer Applications in Computer Applications JNTU Skills ORACLE, SQL, LINUX, RDBMS, DBA, Oracle Dba, Sql Server
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Database_Administrator
Software_Developer
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Database Administrator Database Administrator Database Administrator Alexandria, VA An able, enthusiastic, skilled, and reliable Database Administrator (DBA), seeking a position that reflects my experience, skills and personal attributes including dedication, meeting goals, creativity and the ability to follow through. Work Experience Database Administrator Sevatec Inc - Falls Church, VA April 2012 to August 2013 Provided more than one year support to the development/maintenance of Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF) oracle database. Ensured system and data availability and integrity through preventative maintenance and upgrades are adhered to. Implemented client's policies, technical procedures and standards for preserving the integrity and security of government data, reports and accesses. Managed and ensured that users were given the right privileges and roles. Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure in the development environment. Worked with developers to analyze data problems and suggest solutions. Setup technical procedures and administrative policies for production, test and development databases physical design, administration, and maintenance Documented procedure and guide for the usage of Serena Dimensions application, regarding changes to requirements and software configurations set by the client, and deploy those releases in Serena Dimensions. Used different Oracle tools such as SQL*Plus, Database Control (Enterprise Manager) and SQL Developer to perform database administrative functions within the ATF development environment. DBA ISHGLO-ONE - Frederick, MD February 2011 to October 2011 Recommended architectural improvements, design solutions and integration solutions. Created database tables and table dependencies such as indexes, stored procedures, functions, packages, views, materialized views etc. Performed various DBA Maintenance tasks such as rebuilding indexes, validating constraints, reorganizing tables using the move command. Installed and verified the database software on the database server. Planned, prepared and scheduled software installation. Installed, upgraded and configured Oracle 10g and 11g on Unix/Linux and Windows. Applied patches; upgrade Oracle server and application tools, maintained the software at the latest stable release level and tested and verified the installed components. Used RMAN to perform database recoveries when necessary. Applied Oracle Critical Patch Update (CPU) patches on databases every quarter. Managed Archive logs and Redo logs. Education BS in Information Systems/ Database Management Strayer University - Alexandria, VA March 2011 Associate of Applied Science Computer Learning Center - Alexandria, VA May 1999 Additional Information SUMMARY OF SKILLS Design, build and implement Oracle database. Able to do system upgrades, backups and retrievals Create and manage users. Manage client's database development environment. Analyze, troubleshoot database and software application issues and suggest solution. Ability to install and upgrade Oracle database software. Experience using Windows and Linux operating systems. Manage Archived logs and Redo logs Configure Flashback database and Restore Point. Apply Oracle Critical/Security Patch Update (CPU) Use RMAN to perform administrative functions such as database recoveries. Performance Tuning & Capacity Monitoring. Monitor Data Security, Backup & Recovery Use of Serena Dimensions application. Able to adhere to client's business policy. OTHER SKILLS Excellent diagnostic and communication skills, and highly motivated. Excellent problem-solving abilities Oracle Database on Unix or Windows platform. Reliable and highly motivated.
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Database_Administrator
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HR Assistant / Database Administrator HR Assistant / Database Administrator HR Assistant / Database Administrator Sunny Isles Beach, FL Work Experience HR Assistant / Database Administrator Supra Security Inc - Doral, FL January 2019 to June 2019 Design and Maintenance of a Winteam/Ehub database. Maintenance of a Deputy database. Manteinance of an HR pipeline, and contact numbers of holding applicants. Verification and correction of personal information of our ADP database for the smooth and secure running of payrolls and other accountancy tasks made by the HR director. Supervision of the employment full cycle of our employees, recruitment, interview, hiring and onboarding processes. Conflict Resolutions, appointments, Disciplinary Reports, Scheduling. Promotions, demotions and terminations. Focused on compliance and manteinance of database, personnel sheet, HR pipeline, and different forms and documents required for hiring and compliance with government institutions (I-9 form, W4, department of Agriculture and Personnel Action Form), manipulation and keeping of documents with sensitive, license background check and confidential information, in a tidy, methodical and discreet fashion. Customer Service / Host Rack's Italian Kitchen - Miami, FL 2012 to 2014 Utilize proper phone etiquette for all incoming and outgoing phone calls made to customer. Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Customer Service / Human Resources Representative Cordelería Hercules Cádiz, Cádiz provincia 2009 to 2012 Oversee our customer service team. Set reasonable guest satisfaction goals and work with the team to meet them on a consistent basis. Interact with customer on a daily basis, responding to their questions and guiding them to the appropriate service. Utilize proper phone etiquette for all incoming and outgoing phone calls On-board new employees and train them based on your expertise and skill set. Create and implement an effective customer loyalty program. Education Master in Human Resources Administration EUDE Business School - Centro-Madrid, Madrid provincia June 2018 to July 2019 Bachelor Degree (4 years) in Social and Cultural Anthropology Universidad Complutense de Madrid - Madrid, Madrid provincia September 2012 to February 2018 Diploma in Graphic Design Assistant Preventec Consulting - Jerez de la Frontera, Cádiz provincia February 2010 to October 2010 Skills Microsoft Office (10+ years), Recruiting and Interviews (5 years), Database Entry (3 years), Winteam (Less than 1 year), Deputy (1 year), ADP (Less than 1 year) Links http://www.linkedin.com/in/axel-colmenares-civila-9597ab176 Additional Information Bilingual (Spanish / English) Willing and able to relocate. Reference numbers and commendation letters upon request.
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Database_Administrator
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Software Engineering - QA Analyst Software Engineering - QA Analyst Software Engineering - QA Analyst - CBS Interactive - 247sports Nashville, TN Work Experience Software Engineering - QA Analyst CBS Interactive - 247sports August 2016 to Present test the applications (website) manually and with automated test cases. Review site performance and suggestion improvements. Software Engineering - QA Intern CBS Interactive - 247sports - Brentwood, TN June 2016 to August 2016 test the applications (website) manually and with automated test cases. Tutor students in areas like programming Lipscomb University - Nashville, TN September 2014 to May 2016 Python, C#, Java, HTML, CSS) Help Desk Lipscomb University - Nashville, TN September 2013 to May 2016 Database Administrator and application designer Lipscomb University - Nashville, TN July 2015 to January 2016 College of Liberal Arts and Science ? Digital Content Specialist/ Web Content Manager (Student Worker) Undergraduate Research Assistant (LUCID Initiative) Lipscomb University - Nashville, TN October 2015 to December 2015 Dr. Steve Nordstrom Help Desk Lipscomb University - Nashville, TN August 2014 to December 2015 College of Computing and Technology ? Mobile Application Development Team, Pulse Education Bachelor of Science in Computer Science and Pure Mathematics and Information Technology Minors in Second Harvest Food Bank Lipscomb University - Nashville, TN December 2016 Skills C#, Html, Javascript, Php, Python, Software development, Database, Css, Dreamweaver, Web design, Java, jquery, Corona sdk, Lua, Assembly language, Selenium, Ftp, Customer service, Database management, Excel Additional Information Skills Advanced: Technical skills in Microsoft Office (Outlook, Word, PowerPoint, Excel, FrontPage), Photoshop, CorelDraw, Database management, Dreamweaver (Web design), HTML, PHP, CSS and Internet and Network Proficiency. Tools/ Software: JavaScript, jQuery, Programming languages (Python, C#, Processing, Java, C, Lua, Assembly language), Corona SDK (Software Development tool), FTP, Selenium, RedwoodHQ, Gatling, Fiddler and Salesforce ticket management system. Effective communication skills demonstrated through customer service, tutoring, allocation and monitoring of task, public speaking, and conflict resolution techniques Membership Association for Computing Machinery (ACM) Lipscomb University Chapter
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Database_Administrator
Software_Developer
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Data Analyst Data Analyst Data Analyst Seattle, WA Work Experience Data Analyst Masswell Development Group Inc. - New York, NY February 2019 to Present Filter and clean data, review reports, printouts, and performance indicators (gross income, profit margin, etc.) to locate and correct code problems. Develop automatic data entry (from manually input spreadsheet to database) tools with Python. Interpret data, analyze results using Excel and Tableau and provide ongoing reports. Data Analyst, Administration Assistant Krypital Group - Plano, TX January 2018 to December 2018 Provided daily, weekly and monthly performance reports for 7 clients websites and 4 marketing channels. Developed automatic transaction data fetching and archiving program. Determined total investment hard cap of ICO after processing more than 35,000 transaction records. Achieved detailed single-user behavior tracking by upgrading clients web traffic tracking system from Google Analytics to Google Tag Manager. Managed CEO's daily schedule. Arranged interviews with managers of multiple departments. Maintained job-tracking system and timecard system. Java Back-end Developer Tellon Trading Inc. - Norcross, GA August 2017 to January 2018 Adopted agile software development with peers. Maintained website functions and scaled on cloud server for expected higher payload. Cooperated with Quality Engineers to develop test automation. Database Administrator/Developer Phoenix Trading Co., Ltd - Kitakyushu, Fukuoka December 2012 to January 2015 Redesigned and maintained inventory record database, achieved paperless data recording. Analyzed cost of export for previous years and reported 15% reducible expense. Accomplished automatic warehouse management by introducing RFID tags and scanners. Instructed more than 20 part-time workers. Academic Project - Agricultural Internet-of-things Project Dalian University of Technology - Dalian, Liaoning October 2011 to July 2012 Deployed HBase environment and completed early development of the database. Determined business logic of the shopping website and Interactive Voice Response system. Association Manager of Google Camp, DUT Dalian University of Technology - Dalian, Liaoning September 2009 to July 2011 Organized more than 10 association activities Increased members by 70% Education Master's in Information Technology and Management The University of Texas at Dallas - Richardson, TX May 2017 Master's in Finance The University of Texas at Dallas - Richardson, TX August 2016 M.Eng in Information Architecture Waseda University March 2014 B.S. in Computer Science Dalian University of Technology July 2011 Skills HBase, ACCESS, APACHE, C#, Hadoop, Java, C++, C, Python, Tableau, Crystal Reports, ERP, SQL, Excel, Linux, Visio, Sql Server, MYSQL, Google Analytics Links http://www.linkedin.com/in/chenweiwang Certifications/Licenses Google Adwords April 2017 to Present Awarded this for passing the AdWords Fundamentals and Shopping Advertising exams. Google Analytics April 2017 to Present
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Java_Developer
Software_Developer
Database_Administrator
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Membership Intake Program Specialist Membership Intake Program Specialist Database administration, Document Specialist, Documentation Support, eDiscovery, FOIA, Data entry, Documentation specialist, help desk, Jr data analysis Woodbridge, VA Authorized to work in the US for any employer Work Experience Membership Intake Program Specialist Zeta Phi Beta Sorority HeadQuarters - District of Columbia War Memorial, DC March 2019 to Present · Process, edit and issuing financial cards/certificates and other appropriate Sorority documents for enrollment of new members · QA/ QC all incoming applications and reviewed them for approval for the 1st Anti. · Verified all monies were accurate and distributed them to Financial Services. · Ensured all shippable sales items in batches are forwarded to shipping department for shipment. · Entered all information into computer base system. · Assisted in the receiving, researching, and issuing materials for undergraduate and graduate prospective candidates. · Set up Excel workbook for new member batches. · Responded to and resolves basic member inquires via telephone, email, and mail. · Research member inquiries including follow up to ensure member satisfaction. · Maintained a high level of customer service with members and met performance targets. · Communicated procedures to prospective members and provided additional assistance to the Membership Chair in submitting MIP materials. · Process, edit and issuing financial cards/certificates and other appropriate Sorority documents for enrollment of new members · QA/ QC all incoming applications and reviewed them for approval for the 1st Anti. · Verified all monies were accurate and distributed them to Financial Services. · Ensured all shippable sales items in batches are forwarded to shipping department for shipment. · Entered all information into computer base system. · Assisted in the receiving, researching, and issuing materials for undergraduate and graduate prospective candidates. · Set up Excel workbook for new member batches. · Responded to and resolves basic member inquires via telephone, email, and mail. · Research member inquiries including follow up to ensure member satisfaction. · Maintained a high level of customer service with members and met performance targets. · Communicated procedures to prospective members and provided additional assistance to the Membership Chair in submitting MIP materials. High-threat Integrated Tracking System (HITS) Specialist SOC LLC - Chantilly, VA February 2018 to July 2018 Performed quality assurance/quality control (QA/QC) of candidate documents Personally identifiable information (PII) and biographical information (BIO) - in support of a large government contract. Coordinated with Task Order Managers to identify critical staffing needs and facilitate processing of priority candidates by proactively interfacing with the customers, identifying and addressing any potential issues that might impede candidates' processing/client approval. Monitored rejections and provides findings to management to help identify trends and corrective actions to drive approval rate and processing times. This is a featured job at SOC + Conducts QA/QC of a high volume of candidate PII and BIO documents and submits for review and processing to the customer. Updates records in the client's document submission database, HITS, (DOS system) as appropriate, to include affiliation records, clearance records, training records, and letters of authorization (LOAs), common access cards (CACs), BIO and PII. Maintains candidate records within the internal project management database; performs periodic audits to ensure data integrity and internal consistency. Provided excellent analytical and problem solving skills with significant attention to detail and ability to identify errors. Demonstrated knowledge of recruitment, sourcing, screening, interviewing, and using referral processes as well as knowledge of employment law. Communicated effectively with both candidates and employees, to successfully meet deadlines. Documentation Specialist Northrop Grumman - Merrfield Virginia June 2016 to September 2017 Obtained and maintain active Security Clearance. Interacted directly with USPS General Counsel, Office of the Inspector General, Postal Inspection Service, Freedom of Information Act (FOIA), OIG, National Intelligence Unit (NIU), National EEO Investigative Services Office (NEEOISO) Labor Relations Department, USPS Management and other entities through the recovery, preservation, and delivery of pertinent electronically stored information. Conduct internet-based and library searches using Enterprise Information Repository; a USPS database for records regarding existing USPS applications and data. Case Managed by use of own discretion to evaluate and analyze collection of data from disparate data sources to provide complete investigation results to the requestor for their case. Develop appropriate methodologies (based on unique requirements of each individual case) to collect pertinent metadata from the varied data sources (internal Postal systems, external internet searches, etc) to fulfill approved requirements. Assist in the assessment, acquisition, or deployment of new electronic document management systems. Provide information electronically such as; (emails, emails searches, LMS training reports, My Docs, PCES, OIG eAccess, Package Intercept, Collections point Management, internet usage, data and telephone records, ) by using USPS archiving systems and retrieving information from the USPS Data centers when requested by the USPS Attorneys, Office of Inspection General, Inspection Service and PCES Manager. Use best practices and lessons learned to cull data and categorize by type, volume, and location while maintaining complete chain of custody through completion of case. Prepare FOIAs and submit final cost analysis to the client. Analyze research data, such as statutes, decisions, and legal articles, codes and documents. Responsible for creating a case manifest to track and enter activities into a customized tracking system for monthly reports. Assisted in providing electronic data derived from querying Enterprise Business Applications and their associated databases. Provide analysis of electronic data. Work on Class Action cases with USP General Counsel content. Monitor regulatory activity to maintain compliance with records and document management laws. Use own discretion to evaluate and analyze collection of data (the size and scale of this collection is determined by the identification phase) from disparate data sources against the base requirements to provide complete investigation results to requestor for the case to ensure results match the requirements. Used Excel to generate spreadsheets, and pivot tables, budget and cost, FOIA cost Analysis, IP address, Pay role tracking and time keeping. Preformed daily data queries and prepare reports on a daily, monthly, weekly and quarter basis. Export\import data. Information Security Duties: Safeguards information system assets by identifying and solving potential and actual security problems. Determines security violations and inefficiencies by conducting audits. Protects system by defining access privileges, control structures, and resources. Recognizes problems by identifying abnormalities; reporting violations. Implements security improvements by assessing current situation; evaluating trends; anticipating requirements. Upgrades system by implementing and maintaining security controls. Maintains quality service by following organization standards. Maintains technical knowledge by attending educational training; reviewing ICP Manual. Contributes to team effort by accomplishing related results as needed. Database Administrator Institute for Building Technology and Safety - Ashburn, VA February 2015 to April 2015 New York City Disaster Relief Project: Performing data extraction using Xactimate Software, and exporting cost estimate items into a useable form using Sharepoint Conducting quality assurance checks of various documents and costs, and repairing cost estimates when necessary Supervising temporary employees - training employees, organizing and managing tasks, dividing workload amongst team members, and ensuring timeliness and accuracy of output Scheduling, editing, and cancelling all construction inspection requests Notifying team members of status and discrepancy of all files, and sending daily status reports to management Federal Manufactured Housing Program: Researching, retrieving (using internal software), and providing certifications to homeowners for HUD manufactured homes Maintaining all logs and reporting documentation, and handling time sensitive process and sensitive materials Participating and developing cross-training procedures Helped with webpage improvements by suggesting and creating FAQs for the Labels Department IBTS Technology Services Department: Preparing weekly reports by compiling information (from all managers), creating charts and graphs, editing and formatting all notes, and sending out report to upper management Performing data extraction using Xactimate Software, and exporting cost estimate items into a useable form using Excel Keeping monthly totals of EDI's processed for the month IMR Scanning and Indexing back up Researching, retrieving (using internal software), and providing certifications to homeowners for HUD manufactured homes Maintaining all logs and reporting documentation, and handling time sensitive process and sensitive materials Participating and developing cross-training procedures Publications- processing and delivering paper and electronic publication requests Customer Service as needed Accounting tasks: Review monthly financial reporting information disseminated to lenders. Coordinate the preparation of comprehensive internal reporting packages to evaluate key performance metrics across the Company. Assist in the review, preparation, and monitoring of the annual corporate budgets, including operations and capital expenditures. Provide financial oversight to weekly plant phone calls discussing critical business developments and plant financial performance. Perform check runs; analyzing and verifying outstanding invoices to ensure proper payment and adherence to Sar-banes-Oxley requirements. Ensuring that all financial deadlines regarding accounts payable are met for month-end, quarter-end and year-end financial closings, including supporting requests from internal and external audit functions Compose reports and other communication materials. Given goals and general guidelines, administer company policy and apply to support functions as assigned. Process the employee expense reporting process including Purchase Cards. Maintain consistency of adherence to accounts payable policies and goals. Communicate with other departments, internal customers, and with vendors regarding our position on relevant issues, design/revise tools, processes and procedures to improve efficiency and head special projects. Adhere to standard operating procedures for accounts payable team to follow, monitor and analyze specific ac-counts payable operations, such as: invoice research and follow-up; problem documentation; and standardization of input Used excel to import the statistics form internal software (Xactimate). Determine cost analysis. Ensuring that all financial deadlines regarding accounts payable are met for month-end, quarter-end and year-end financial closings, including supporting requests from internal and external audit functions use. Use statistical methods to analyze data and generate useful business reports by use of excel. TECHNICAL ANALYST 1 ACI Financial World Wide - Chantilly, VA August 2014 to January 2015 Assist in helping customer get into their account by resetting password, trouble shooting, and resetting security questions. Assist inbound customer service calls and assists customers with processing electronic payments or pay-ment inquiries by utilizing company websites (URLs), internal payment applications and Interactive Voice Response (IVR) technology. Verifies that payments were processed and distributed correctly. Analyze customer issues and resolve these issues by submitting payment modifications, reporting issues via an internal ticketing system and engaging internal resources to ensure timely resolution to customer prob-lems. Provided manager status reports of problem calls. Virtual Desktop creation, maintenance and support Incident and service request ticketing systems, BMC Footprints, Checkpoint FDE Provided day-to-day technical support provided by Desktop support staff Provide daily customer service by answering the phones in a timely manner Execute desktop processes, procedures and policies VMware provisioning and break/fix support Active Directory Configuration Google Docs Suite support Printer maintenance and support Researched and resolved customers reported issues related to Postilion and RCS applications. Collected data, tests and replicates problems. Answered questions related to application configuration and operation by testing, reviewing code and re-viewing documentation. Installed applications and troubleshoot failure of installations. Consults with and coordinated the efforts of other technical teams to resolve customers issues and questions in a timely manner Deliver services to the business and meet SLAs Assist customers in setting up bill pay options and maintaining accounts security Used excel to track number of incidents, data collections, datatools. Firewall, and charts. Medical Data Administrator CHS Medical Center - Reston, VA June 2014 to August 2014 Receive and pay invoice bills using software: Cost Point, Docuware, Excel, and, Mets Verify check information is correct and accurate according to files Print, fold and stuff and mailed checks to clients for payment Billing and Coding Verified check amounts and address, approved and reject invoices, contact clients for patients information Quality assurance including administration and control of data Maintain company financial logs and documentation Receive and verify invoices and requisitions for goods and services. Sort & match invoices with backup. Review all invoices & check requests to ensure compliance. Prepare batches of invoices for data entry. Process backup reports after data entry. Resolve invoice discrepancies. Correspond with vendors and respond to inquiries. Prepare manual checks as and when required. Prepare manual checks as and when required Used advanced excel for pay role tracking, Medical budgeting and cost. Data Entry Specialist Parexel International - Chantilly, VA September 2013 to April 2014 Enter patient information electronically into core system, Used Excel for totals Data processing Approve and deny applications based on information provided on applications Generate shipment codes for medications Verify verifications for shipment Customer Service Took in bound calls from patients Made out bound calls to patients and doctors offices Proficient with EMR Insurance verifications Create and maintain accounts Create accounts base on applications needs Document Processor Fannie Mae - Herndon, VA June 2012 to September 2013 Transfer data from Excel spreadsheets to specialized databases Formatted Excel totals, charts and graphs by using formulas Process account receivables Configured timeshare and PTO for employees on Excel spread sheet Quality assurance, administration and control of data Aid in quality control of loans and approval Release records for filing Maintain records room and database Process loans Enter clients information in to the system Analyzed massive and highly complex data sets, performing ad-hoc analysis and data manipulation Filed Record of Authorization to Electronically File FBARs on BSA E-filing system Performed Data analysis and Data profiling using complex SQL on various sources systems including Oracle and Teradata. Education BA in Business Management Kaplan University Present Associate in Business Administration Bradford College 2007 Certifications/Licenses Driver's License
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Database_Administrator
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Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator - US Steel Baltimore, MD Authorized to work in the US for any employer Work Experience Oracle Database Administrator US Steel - Pittsburgh, PA September 2014 to Present Installation and configuration of 10g,11g,12c in UNIX/LINUX (RHEL)and Windows server 2008,2012. Installation and configuration of 12c Container Databases on standalone servers and cluster on windows and UNIX platforms. Upgraded multiple Standalone and RAC databases and grid infrastructure from 11gR2 to 12cR1. Upgrading GoldenGate from v11 to 12c and Expertise on Oracle Golden Gate and be able to configure Golden Gate Perform backups to secured URL on AWS cloud storage Migrate key system objects from on prem prod-DB to Amazon Web service Worked New Features on 12c databases such as data redaction, recovering tables, masking the fields, using advanced optimization parameters for good performance of 12c Databases. Experience in troubleshooting RAC databases and engaging with application team for gaining performance enhancements for application in clustered environment. Applied PSU on standalone TEST environment using OPatch and same PSU (Grid and RDBMS Patching) on production cluster using OPatch Auto. Supported in Performing GoldenGate configuration, administration, installation, also configuring pumps and managing trail files by purging old extract files and log files. Troubleshooting GoldenGate using GGSERR.LOG and logdump utility. Replication Using GoldenGate for multiple extracts and replication and mapping, Great understanding and usage of advanced parameters in Golden Gate Responsible for Installation and upgrading of GoldenGate 11.2.1.0.1 to GoldenGate (v12) 12.1.2.0.0. Implemented Physical Standby Databases on 2-node 11gR2 Real Application Cluster and automized scripts to delete archive logs that already applied to standby. Duplicating Tablespaces and Databases from Production server to Test server as per customer requirement. Involved in datacentre migrating large size database in multiple platform. Expertise in Active DataGuard, Snapshot using Dataguard Broker (DGMGRL) and RMAN. Generated AWR (Statspack), ADDM, Explain Plan, TKPROF, SQLTRACE, ORADEBUG reports for Performance tuning and also used new tools of 12c for security purpose. Hand on experience in cloning the non-multitenant container database to pluggable database in 12c using the PDB Metadata clone, PDB Remote Clone and PDB Snapshot cloning feature. Have implemented two type of standby databases supported by Data Guard, logical standby and physical standby databases in 11gR2 on two node RAC Convert physical standby to Snapshot standby for active reporting and data object querying Having hands on experience in Hot/Cold Backup, Recovery and Cloning of databases using RMAN with VERITAS Net Backup and Comm vault. Implemented Active Data guard, creating both Logical and Physical Standby databases in 10g,11g RAC& 12C environment for the Production databases. Configured and managed Data Guard extensively for Production databases of sizes ranging from 50GB to 5TB. Successfully upgraded the databases from 11g to non CDB 12c. Successfully migrated 12c Non CDB databases to pluggable databases. Created Oracle Wallets and implemented Tablespace level TDE security. Constantly monitor the performance (V$ dynamic performance views at peak load) of the Databases and viewing Alert log files & Trace files. Experiencing in Installing OEM 12c Cloud Control and upgrading the 11g management agents to 12c agents. Cloning/duplicate of database with RMAN and user-managed (hot/cold) backups. Migration of databases to 12C from Oracle 10g&11g. Implemented and maintained Oracle 11g Data Guard/standby databases for fail-over purposes. Implemented Oracle TDE to provide transparent encryption of stored data to support submission efforts with release of Oracle 11g R2. Also worked on Network data encryption to improve the security and also implemented SSL wallet to secure the connections. Database Services creation for distributing the applications across multiple nodes, Extensively used all command line utilities SRVCTL, CRSCTL, ADR, ASMCMD, Redefinition of tables using DBMS_REDEFINITION, partitioning the tables in the production, re-defining the columns data types, and moving the LOBS to different tablespace Scheduled RMAN backups, purge jobs, Maintenance Jobs using DBMS_JOBS, DBMS_SCHEDULER, Crontab and $UNIVERSE. Designed and implemented different backup strategies like Cold, Hot, MAN with Flash Recovery Area and Logical Backups EXPDP/IMPDP. Handled Chained Rows and Row migration, and solved the database performance issues. Implement and enforce security for all of the Oracle Databases; the three basic security tasks are authentication (Setting up user accounts to control logins to the database), authorization (setting permissions on various parts of the database), and auditing (tracking who did what, with the database). Perform database re-organizations as required to assist performance and ensure maximum uptime of the database, implement SQL access and tuning advisors recommendations. Outline standards in place to ensure that all application design and code is produced with proper integrity, security and performance. Evaluates releases of Oracle and its tools, and third party products to ensure that the site is running the products that are most appropriate. Experienced with ASM, adding, deleting disks to the disk group. Supported development teams for all the database related issues and handled the critical issues like network failures and ASM DISK group errors and node failures in the RAC cluster. Generated Statspack/AWR reports using OEM 12C from Oracle 11g database and analysed the reports for Oracle wait events, time consuming SQL queries, tablespace growth, database growth. Used Explain Plan, Oracle hints and creation of new indexes to improve the performance of SQL statements. Involved in SQL Query tuning and provided tuning recommendations to Application jobs, time/CPU consuming queries. Tools Used: Oracle RMAN, Oracle 11g (11.2.0.2) , DBMS STATS, Datapump, SQL TRACE, TKPROF, EXPLAIN PLAN Oracle remote Production Support Database Administrator CenturyLink Inc - Monroe, LA July 2012 to August 2014 Implemented proactive monitoring using Tuning Pack, Diagnostics Pack, and STATSPACK, SQL Trace & TKPROF, EXPLAIN PLAN. Supporting multiple databases for production, development, test and staging purposes on Sun Solaris and Windows environments. Applying upgrade patch, maintenance and interim (opatch) patches on all the databases. Refreshing Dev and Test instances with data from Production on a regular basis. Developed PL/SQL packages, DML, DDL, Oracle tables, Stored Procedures, functions, cursors, triggers and UNIX shell scripts. Thorough knowledge in setting up infrastructure for databases in huge datacenters. Installed Oracle 11g on Linux platform using ASM. RMAN point in time recovery and Instance recovery done on 11g. Developed compliance reports and performed auditing at higher levels. Scheduling repetitive activities like gathering schema statistics, exports, table space usage report using crontab. Database monitoring/maintenance, replication process and performance tuning are done using OEM (Oracle Enterprise Manager). Implemented Flashback technology of the Oracle 11g, 10g along with Recyclebin for a faster recovery of the databases and database objects. Performed Data refresh activities using the export data pump utility. Installation of 2 node and 3 node RAC, Migrating of database to RAC database. Monitoring Health checks of OCR, VOTING DISKS and Interconnect for better performance and troubleshooting issues in RAC environment (11GR2). Excessively worked on performing database backup and recovery using RMAN. Key player in troubleshooting backup issues. Taking the RMAN incremental and cumulative backups. Good hands on performance tuning related issues with Experience in query analyzing and Performance Tuning for the SQL queries, which are running slow, consuming high resources. Performed full & incremental backup (cumulative and differential) using RMAN and implemented recovery strategies. Refreshed/cloned databases using RMAN utility. Performed Database upgrade from Oracle 9i (9.2.0.7) to Oracle 10g (10.2.0.5) and to Oracle 11g (11.1.0.7) RAC database. Successful in applying RDBMS patches, security patches for improving the security and functionality of the databases. Achieved optimized performance for the databases by rebuilding indexes, on tables and indexes. Automated the processes like moving files, managing alert log, efficient backup by developing UNIX scripts. Involved in the installation, configuration and extended support to Oracle 11g, 10g two Node RAC (Real Application Cluster) with ASM file system on AIX platform. Involved in converting a single instance database to Oracle 11g, 10g RAC databases. Installed ASM environment and migrated databases from NON-ASM to ASM. Used TOAD for database management. Made optimal use of Oracle Support in resolving the SRs. 24 X 7 Production & Development database support and administration. Environment: Oracle 11.1.0.7, 10.2.0.5, IBM AIX V6.1, RHEL 5.2, RAC, ASM, RMAN, AWR, ADDM, SQL* Plus, SQL*Loader, OEM, TOAD 10.0. Education MBA in Finance University of Wales/Cardiff Metropolitan University Bachelor of Science in Economics and Management in econometrics & accounting University of Buea Skills ORACLE Database Enterprise Edition (7 years), Dataguard , RAC, exadata , EBS Oracle Financials, Apps DBA (5 years), LINUX (7 years), OEM, 12c, 13c (6 years), OCP 12C, AWS solutions architect (4 years), DBA, ETL, Oracle Dba, Postgresql, Sql Dba Additional Information SKILLS 5 years of experience in the field of Database Technology with experience in database administration, High Availability solutions, Performance tuning, Backup and Recovery and data movement technologies. Administer over 600 databases across Development, QA, UAT and PROD environments via use of command line and Oracle tools-Oracle Enterprise Manager Cloud 12c. Installing Oracle Golden gate on RHEL and setup table level replication as well as DDL replication too. Manage large complex Oracle RAC clusters with 50+ applications. Installed Oracle 11g RAC and Upgrading Oracle 10g RAC databases. Upgraded databases from 11g to 12c. Migrated and upgraded Oracle 11gR2 Databases from Sun Solaris 10 to Red hat Linux 5 using Goldengate. Worked on SQL Tuning and how to use the available tools outside of Oracle Enterprise Manager. Worked on Performance Tuning, identifying large objects, analyze those objects and recommend changes to improve performance. Identifying objects no longer accessed and remove those objects which results in saving space in the databases. Worked on moving data from one storage area to another. Installed and Administered Oracle 11g & 10g RAC software with ASM. Had fixed several performance tuning issues which relates to RAC & standalone databases by recommending better solutions that could save cost, virtualization, and resources. Implemented fast start failover on databases and configuring disaster recovery site using dataguard. Also proficient with new 11g features such as Active Dataguard and Snapshot standby database. Implemented & Managed Physical Standby and even Configured Automatic Storage Management (ASM). Applying Patch set, Critical Patch Update (CPU)/Patch Set Update (PSU) and One-off Patches using OPatch and run Installer under UNIX and Windows. Performance Tuning of Oracle database using OEM , SQL analyzer , Stats pack, AWR, ADDM, ASH, RDA, Explain plan, TKPROF, SQL TRACE and Ordebug. Data transferring using Export/Import utilities and SQL*Loader. Expertise in creating and maintaining databases to Oracle Optimal Flexible Architecture (OFA) standards in very large scale database environment (VLDB) and mission critical OLTP and DSS systems. Performed database tuning by using various tools such as ADDM (Automatic Database Diagnostic Monitor) from AWR (Automatic Workload Repository), OEM (Oracle Enterprise Manager) and STATSPACK. Performed SQL Tuning using Explain Plan, TKPROF with SQL trace and STA(SQL Tuning Advisor).Coordinated with System administrators, application developers and other DBAs. Performance Tuning i.e. tuning applications, shared pool, I/O distribution, rollback segments, buffer cache, redo mechanisms Installed Oracle 10g,11g RAC software with ASM & ACFS File systems Resolved database network problems using Oracle Net Configuration Assistant, Oracle Net Manager, Netstat and ping utility. Involved in writing stored Procedures, Functions and Triggers in PL/SQL to interface application with database system. Assisted in management and database administration of Oracle Database application on Exadata platform Conducted analysis and feasibility studies for development of Oracle Exadata solutions. Monitor and troubleshoot on Oracle Database on Exadata via Oracle database Appliance TECHNICAL SKILLS Databases: Oracle 10g, 11g, 12c Database Tools: Oracle (Oracle Enterprise Manager, SQL*Plus, SQL Loader, DB Configuration Assistant) Toad, OEM Grid, RMAN, SQL*Loader, Exp/Imp/Data Pump, Log miner, Statspack/AWR, Shareplex Top, DBCA, DBUA, ADDM, Oracle Migration Workbench, ERwin, QDesigner, Remedy Operating Systems: MS Windows, UNIX (Solaris 8/9/10, AIX, HP-UX), LINUX Hardware: Sun Fire 15K, Sun 6320 Storage, Sun Enterprise Servers 890/880/420/450, Sun StorEdge 6320, Hitachi, EMC, Dell Servers, Compaq Servers 6000/3000/1600/800, HP/UX-9000, Red Hat Linux 6.2
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Direct of Information Technology and System Administrator Direct of Information Technology and System Administrator System Administrator - Direct of Information Technology Port Saint Lucie, FL Robust Background in the Information Technology Management Industry with experience in HIPAA Security and Compliance. Seeking a position in the IT industry with growth opportunity to drive network security and accessibility. Highly skilled with system virtualization using VMware and Hyper V. A self-motivated professional with the ability to quickly master new technology to drive process improvements. A strong team player with excellent communication and collaborative abilities. Experience in the Health Industry and Health Information. Resilient communication and people skills, both written and verbal. Able to assess and resolve client issues quickly. A proven record of reliability with the ability to perform under time constraints, and good judgment under pressure. Authorized to work in the US for any employer Work Experience Direct of Information Technology and System Administrator MISE Holdings, Inc / SAS Group, LLC - Port Saint Lucie, FL November 2016 to Present Inspect the use of technological equipment and software to ensure functionality and efficiency Identify the need for upgrades, configurations or new systems and report to upper management Coordinate and supervise computer, technicians and other professionals to provide guidance Control budget and report on expenditure Assist in building relationships with vendors and creating cost-efficient contracts Led server infrastructure development, quality assurance, staging and production systems. Provided second-level support for all server class systems. Planned and implemented upgrades to system hardware and software. Optimized system security and performance with proactive changes. Ensured network, system and data availability and integrity through preventative maintenance and upgrades. Ensured high availability of infrastructure through enterprise-wide planning, testing, implementation and support. Managed firewall, network monitoring and server monitoring both on- and off-site. Technical Support Level 2 & 3/ System Administrator DrScribe, Inc / XYNYX, Inc - West Palm Beach, FL May 2014 to Present Researched, troubleshot and resolved complex problems independently. 5 years of technical support experience. Set up PC and Apple desktops and laptops and all types of mobile devices. Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems. Answered telephone calls promptly and minimized delays that could lead to abandoned calls. Defined and documented technical best practices. Followed up with clients to ensure optimal customer satisfaction. Installed software, modified and repaired hardware and resolved technical issues. Provided base level IT support to non-technical personnel within the business. Used ticketing systems to manage and process actions taken. Worked closely with team members to meet or exceed all customer service requirements. Help Desk Support / Programmer / SQL Database Administrator Call 4 Health - Boca Raton, FL August 2012 to December 2014 Provided excellent customer service through communication and interpersonal skills. Exercised creativity and flexibility to respond quickly and positively to shifting demands, tight deadlines and simultaneous handling of multiple detailed tasks. Maintained composure and efficiency in the high-pressure IT environment. Recommended architectural improvements, design solutions and integration solutions. Managed firewall, network monitoring and server monitoring both on- and off-site. Recommended network security standards to management. Consistently met deadlines and requirements for all production work orders. Ensured network, system and data availability and integrity through preventative maintenance and upgrades. Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access. Trained junior members of IT team regarding network security and troubleshooting of data circuits. Education Associate of Arts in Information Technology Palm Beach State College - Lake Worth, FL 2012 Skills TCP, TCP/IP, TECHNICAL SUPPORT, FIREWALLS, NETWORK SECURITY, VIRTUALIZATION, SYSTEM DEVELOPMENT, System Admin, System Administrator, Vmware, Linux, Active Directory Links https://www.linkedin.com/in/omar-diaz-9b682054 Assessments Technical Support Highly Proficient July 2019 Measures a candidate's ability to apply protocols to identify errors and solutions in order to maintain system function. Full results: https://share.indeedassessments.com/share_assignment/hlfe06sqfkidgomq Basic Computer Skills: PC Highly Proficient July 2019 Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems. Full results: https://share.indeedassessments.com/share_assignment/ayycz9yiolwtxvwm Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information Cloud Computing (AWS, Azure) Network infrastructure administration Network security Virtual Box | VMware Fusion TCP/IP protocol | Switches and routers | Infrastructure planning Virtualization SonicWall | Sophos | Pfsense | Fortinet VPNs and security products Storage virtualization Hardware and software installation HIPAA Compliance and SRA's
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Operational Database and SQL ETL Administrator Operational Database and SQL ETL Administrator Lead Application Analyst and Administrator - GlobalHealth Edmond, OK Work Experience Operational Database and SQL ETL Administrator GlobalHealth - Oklahoma City, OK 2018 to Present Troubleshoot, maintain and upgrade operational database environments including applying Epic server-side updates to all Cache environments. Develop scripts to streamline administration of operational database. Maintain Unix and Cache user records and security. Monitor and optimize the performance of Epic Cache database instances in a networked environment Modify, troubleshoot, schedule, and maintain Clarity ETL process. Upgrade and maintain Clarity related software such as the Clarity Console Train report writers and other end users understand the Chronicles data model to help ensure the correct data is used in reporting Epic Security Coordinator GlobalHealth - Oklahoma City, OK 2017 to Present Coordinate security efforts between Epic team members, IT infrastructure, access provisioning team, and business leaders Develop overall application security strategy and Epic environment structure to help ensure system security including implementation design of Role Based Security. Research and implement tools to ease user burden while keeping the system secure such as pass through authentication and AD integration using LDAP. Troubleshoot, research, and maintain day to day security related issues. Epic Application Team Lead GlobalHealth - Oklahoma City, OK 2016 to Present Maintain all technical configuration, updates, and interfaces of multiple applications including Optum Claims Editing System and EasyGroup prospective payment systems manager. Listen to and understand business needs to translate needs into actionable application requirements and targeted system improvements. Develop application and process solutions for submission, response processing, and documentation of Hierarchical Condition Category (HCC) related claims information to CMS. Develop custom code, rules, and reporting for various systems such as Epic Tapestry, Optum CES, and Optum EasyGroup to meet business needs. Plan, perform and participate in operational, system, and user acceptance testing for changes to multiple integrated systems such as Optum CES, Optum EasyGroup, and Epic Tapestry. Oversee application team activities to ensure consistent, efficient customer service and documentation of support information. Data Analyst Integris Health - Oklahoma City, OK 2014 to 2016 Evaluate, plan, design, develop, test, implement, and maintain reports used at Integris Health for financial and qualitative analysis. Use understanding of complex database schema and T-SQL knowledge to convert and integrate data extracts from multiple systems into actionable knowledge reports. Translate and document user needs and system requirements into report specification documentation. Work with clinicians, operational directors, clinical directors, and vice presidents to establish effective process designs and support models to increase performance in clinical quality and outcomes, population health Management, and business operations. Develop detailed understanding of HEDIS and PQRS measures to provide analysis, interpretation, and identify appropriate data to help physicians meet quality assurance standards. Decrease report creation time by 60% by automating report creation processes using VBA, Powershell, and batch scripting. Cardiology Systems Analyst and Access Provisioning Children's Hospital Colorado - Aurora, CO 2012 to 2014 Participate or lead in implementation of upgrades and changes of Cardiology applications such as Digisonics PACS implementation, MERGE Hemodynamics system implementation, and PedCath upgrade. Led cross functional project team that upgraded available servers for primary PACS system from 1 to 3 which increased system performance and provided needed active redundancy to prevent downtime. Act as a liaison between clinicians, vendors, and the IT division to represent the clinical technology needs while maintaining IT best practices and standards. Managed efforts to implement virtual environments for multiple Cardiology applications such as Digisonics PACS system decreasing hardware costs and increasing application availability for end users. Used performance trends to create proper documentation of support and training documents related to various functions in MS Outlook and MS exchange which reduced need for incident escalation by 75%. Provide oversight and tier 2 support to a group of 6 Analysts and Technicians when the issue is beyond knowledge or skills for issues related to MS Outlook program or MS exchange account settings. Education Master of Science in Chemistry in Chemistry Colorado State University - Fort Collins, CO 2013 Skills Data analysis, Epic, Hl7, Etl, Scripting, Vba, Visual basic, Visual basic for applications, Active directory, Security, Imaging, Imaging systems, Pacs, Pacs imaging, T-sql, Bash, Ms office, DBA, Sql Server, Sql Dba Certifications/Licenses Epic security Coordinator - Epic 2018 Present Epic Operational Database Administrator - Epic 2018 Present Epic Cache Database Programmer - Epic 2018 Additional Information Professional Skills: Technical Skills: Develop process documentation Epic Chronicles Database Programmer Plan and oversee system testing Epic operational database administrator Identify performance deficiencies Epic Security Overseeing cross functional collaboration Epic Clarity database and ETL administrator Hands-on tier 1 and tier 2 support Epic Tapestry Adapt to change in workflow and workplace needs MS Office suite Develop support and training documentation PACS imaging systems Manage application/program implementation Bash and Powershell scripting Ad hoc data analysis and report creation ANSI ASC X12 syntax and HL7 Interfaces Experienced in customer and vendor relations Active Directory Qualitative and quantitative data analysis T-SQL Transform business needs into functional requirements Proficient in Visual Basic for Applications (VBA)
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Consultant Consultant Consultant - Infosys Technology Pvt. Ltd US Got excellence award for outstanding performance from Barclays(Client). Migration of database successfully using Golden gate technology. Part of database automation team, build and successfully deploy application using automation tool(ipsoft) Hands on a experience of Oracle, SQL, PL-SQL, Shell scripting, Oracle Architecture, RMAN, RAC, SQL tuning and Performance tuning, golden gate Mainly RAC Implementation / Installation.. Dataguard build and Administration Database build and Automation Oracle DBA and In-house cluster projects and implementing on-time solutions to increase project efficiency and decrease costs. Experience in managing Oracle Database & Data migration projects.. Experienced in Designing Hadoop Architecture In-house and in different Cloud Platforms with Production Ready Features like High Availability, scalability ..etc Worked and have in-depth Experience in HDFS, MapReduce, YARN, Hive, Pig, Sqoop and Zookeeper. Work Experience Consultant Infosys Technology Pvt. Ltd - PUNE, MAHARASHTRA, IN 2019 to Present Responsibilities Mainly RAC Implementation /Installation. RAC Trouble shooting issue. Database build and automation Dataguard buid and gap resolution Manintaining backup and recovering data using RMAN User Management, Space Management and performance Management Administrative support for Oracle database, Oracle RAC DB. Setup and implementation of Oracle RAC, RMAN, Oracle Standby DB, DR. Database performance tuning. Senior Database administrator Wipro Technology Pvt. Ltd - PUNE, MAHARASHTRA, IN March 2018 to December 2018 Client: City Bank Duration: Dec- 2018 to Mar-2018 Responsibilities RAC Trouble shooting issue. Dataguard buid and gap resolution Manintaining backup and recovering data using RMAN User Management, Space Management and performance Management Administrative support for Oracle database, Oracle RAC DB. Setup and implementation of Oracle RAC, RMAN, Oracle Standby DB, DR. Database performance tuning. Senior Database administrator (Oracle) Wipro Technology Pvt. Ltd - PUNE, MAHARASHTRA, IN October 2015 to November 2018 Responsibilities Experience in managing database operations, projects and implementing on-time solutions to increase project efficiency and decrease costs. Mainly RAC Implementation /Installation. RAC Trouble shooting issue. Database build and automation Goldengate configuration and build Dataguard buid and gap resolution Manintaining backup and recovering data using RMAN User Management, Space Management and performance Management User management, Space management, File Management and Performance management. Oracle wallet setup. Administrative support for Oracle database, Oracle RAC DB. Database upgrade and patching OEM configuration Setup and implementation of Oracle RAC, RMAN, Oracle Standby DB, DR. Database performance tuning. Experienced in Designing Hadoop Architecture In-house and in different Cloud Platforms with Production Ready Features like High Availability, scalability ..etc Worked and have in-depth Experience in HDFS, MapReduce, YARN, Hive, Pig, Sqoop, Flume and Zookeeper. Oracle Dba (Oracle) Kpit Technology Solutions India Pvt. Ltd - PUNE, MAHARASHTRA, IN January 2014 to September 2015 Client: CUMMINS (US) / UKPN Duration: Jan - 2014 to Sept- 2015 Responsibilities Support 24x7 Oracle Database. Resolving issue as per tickets. Regular monitoring the database and troubleshooting the errors Managing physical standby database. Successfully implemented Oracle Rac on AIX 7.1 Monitoring database space requirements and adjustment for future needs. Resolving the issue of hot and archive back if it is fail. Monitoring the database availability as per tickets. Assign and manage privileges as per client request. Carry out logical backups using export and import utilities. Backup and recovery of database, schema, objects, datafiles, log files, control files and archived files. Reorganization of tables and their indexes of existing database to meet standards or improve performance. Monitoring and managing Physical Standby database. Basic knowledge of SQL server for backup and restoring database, user management. Refreshed the database using RMAN. RMAN and manual DB Cloning database (using both cold and HOT database backup) on various platforms. Real Application Cluster Real Application Cluster Installation Installed Real Application Cluster on RHEL 6 Knowledge of Oracle Cluster Registry (OCR) and Voting Disk knowledge about global resource directory (GRD) Oracle dba Datapatrol Technology Pvt Ltd - PUNE, MAHARASHTRA, IN July 2012 to December 2014 Responsibilities Creating and managing Oracle 9i and 10g Databases on UNIX. Support 24x7 Oracle Database. Managing physical and logical structure of database. Configuration and managing Standby database. Database cloning (Manual). Backup and recovery of database, schema, objects, datafiles, log files and control files and archived files. Monitoring database space requirements and adjustment for future needs. Assign and manage privileges. Performing both Physical and Logical backups. Carry out logical backups using export and import utilities. Tables and their indexes reorganization of existing database to meet standards or improve performance. Monitoring and managing standby database. Oracle DBA Exposure Oracle 10g, 9i Database creation on UNIX. Hands on with Oracle Export and Import tool (exp/imp and expdp/impdp). Good exposure to Manual Recovery & Backup techniques. Manual database Cloning. RMAN Cloning. Adding datafile, resizing datafile, movement of object into different tablespace to resolve space issue. Renaming of datafiles, monitoring dataguard. Backup of controlfiles (using trace), creation of controlfiles etc. Backup and recovery of database, schema, objects, datafiles, log files and control files and archived files. Managing physical and logical structure of database. Good exposure to manual backup and recovery technique. Manage Physical Standby database. Hands on with Installing Oracle 9i/10g on RHEL 4.5. Can support 24x7 environments. Understanding about how to work with Oracle Support to resolve issues. Good exposure to Unix/Linux OS environments and tools. Good understanding of RMAN backup and recovery techniques. Education BE Pune University 2012 Diploma Maharashtra Board 2009 S.S.C Maharashtra Board 2005 Additional Information Areas Of Expertise DBA(Oracle 9i/10g/11g/12c) SQL/PLSQL. Oracle RAC Implementation. Hadoop admin. Jenkins &Autosys Performance tuning User Management Shell Scripting GoldenGate Dataguard Oracle exadata knowledge
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Database Administrator/Developer Database Administrator/Developer Database Administrator / Business Intelligence Analyst San Antonio, TX " Business Intelligence Analyst " Database Administrator " Programmer " Systems and infrastructure Administrator " Information Systems Analysis and Design Strong business acumen with proven ability to identify patterns, good understanding of business drivers, and make sound recommendations. Proven ability to accurately collect, to organize, analyze and disseminate substantial amount of information. Well versed with reporting packages, databases (SQL, Microsoft Access), programming a plus (XML, JAVASCRIPT, or ETL frameworks) Proficient in SQL querying (comfort with temporary tables and multi-step queries) Proven ability in leveraging data analysis tools and techniques and extracting insights from data and drive resultant business action Strong written and verbal communication/presentation skills Excellent attention to detail and organisational skills Ability to work in a fast-passed environment and meet tight deadlines. Sponsorship required to work in the US Work Experience Database Administrator/Developer Webrun Technologies - Randburg, Gauteng January 2016 to July 2018 Responsibilities Collaborate with multiple teams (onsite and virtual) and acts as a liaison between different business units and IT team in gathering requirements to be used in developing reports using business analytics tools used by the company (TOAD, Oracle, DB2, SQL Server, FACETS and SMART) Build business dashboards which shows market trend analysis of online retail metrics Provide business recommendations to decision-makers on how to increase sales revenue, retain and attract more customers and strengthen online presence Lead the measurement of Paid Search performance, customer analytics, category analytics and program tracking and optimization Coordinate with different departments such as Accounting, Supply Services, Marketing, Sales, and Operations Supporting the business with timely Reporting/Dashboard/Scorecard solutions using SQL Server/SSIS/SSRS, MS Excel, SharePoint and similar Business Intelligence tools. Support the reporting requirements by way of data extracts, queries, and automating processes/tasks, creating reports, scorecards and dashboards. Interface with multiple business users across the organization to gather and understand analytics /reporting requirements Build and maintain strong relationships with internal clients, and recommend innovative solutions to business problems To support the reporting requirements by way of data extracts, queries, and automating processes/tasks, creating reports, scorecards and dashboards. Generate both periodic and ad hoc reports as needed. Identify and drive the translation of ad hoc reports to automatic dashboard based reports Understand the data, systems and architecture of front end applications and back end data. Translate data in a way that meets functional area specifications. Provide continues improvement on reporting and analytics methods. System Documentation Create and update documentation for the entire BI environment Collaborate with power users and IT management teams to streamline business reports and identify all end users Coordinate with business unit teams in planning strategies to improve the performance of management processes and tools Reformat the Investor month-to-date Dashboard on the Business Intelligence system which provided the status of investor performance in real time Enhance the performance of SSRS reports by eliminating unnecessary joins, columns etc. Other Skilled Area: System Evaluation Creating and managing user accounts Archiving and data loss prevention Network Administration Database Administration Local Area Network Administration System Evaluation Creating and managing user accounts System Security Training and supporting users as needed Updating existing software and implementing new software Archiving and data loss prevention Monitoring and regulating server storage space Tuning the network to achieve maximum performance Data backup to HDD and cloud Upgrading and replacing of network components as needed Technical Expertise Operating Systems: Windows 8, Windows 7, Windows XP, DOS Programming: C++, Visual Basic, PL/SQL Microsoft Servers: Microsoft Windows Server 2012, 2008, Microsoft SQL Server 2014 Applications: Microsoft Office Suite, Adobe Photoshop, CorelDraw. Achievements Development of IT Security Policy Development of Disaster Recovery Plan Implementation of a Domain Controller Implementation of a centralized antivirus Education Bachelor of Computer Science in Chattered Information Technology Professional UNISA - Johannesburg, Gauteng 2017 to 2021 Skills BUSINESS INTELLIGENCE (2 years), DATABASE (2 years), DATABASE ADMINISTRATION (2 years), Systems Administrator (2 years), MICROSOFT SQL SERVER (2 years), BI, SSRS (1 year), Ssis (1 year), ETL (1 year), Data Warehouse Certifications/Licenses MCSA Present Implementing a Data warehouse with Microsoft SQL Server 2012/2014 MCSE Present Implementing Data Models and Reports with Microsoft SQL Server MCP Present Administering Microsoft SQL Server 2012/2014 MCSE Present Designing Business Intelligence Solutions with Microsoft SQL Server Additional Information SKILLS Project Management Strategic Business Management IT Strategy Development Business Alignment Project Lifecycle Management Software testing, Installation & Training Software Development using Java Programming language & Visual Studio Microsoft Operating Systems Microsoft Office Suite Desktop and Server Support Computer networks and TCP/IP, DNS, DHCP Report Production QUALIFICATIONS Microsoft Certified Professional (MCP) Microsoft Certified Solutions Associate (MCSA) Microsoft Certified Solutions Expert (MCSE) Certificate in Database Administration Designing Business Intelligence Solutions with Microsoft SQL Server Database Management and Analytics PERSONALITY TRAITS Resilient & Tenacious Strategic Thinker Results oriented Decision maker Focused on the big picture Experienced in diversity
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Database Administrator; Developer; System Analyst Database Administrator; Developer; System Analyst Database Developer/ Database Administor Washington, DC ? Extensive experience with SQL Server 2016, 2014, 2012, 2008 R2, 2008, and 2005 with strong experience in Database Administration and database performance. ? 5 years of experience creating SSIS packages and Reporting Services. ? 4 years of experience with SharePoint 2010, and managing and maintaining SharePoint databases. ? Excellent SQL Server 2005/2008/2012/2014, 2016 Administration skills including user authorizations, Database creation, Creating Roles, Tables, indexes and Clusters creation. ? Proficient with SQL Server 2008/2012/2014,2016 Reporting Services, Analysis Services. ? Experience providing 24x7 database administration and Remote on-call support for Development, Test, and Production environments. ? Supported multiple Production Servers along with their Development and Testing environments. ? Administered & maintained several large databases, some well over 500 GB. ? Expertise in Performance Tuning, Provisioning Users, Database Development, Backup and Recovery Plans ? Created and implemented Maintenance Plans and Scheduled Jobs, DDL scripts, Stored Procedures, SSIS packages, Capacity Planning, Log shipping, DB Mirroring, data sharing, AlwaysOn Availability Groups, Disaster Recovery Plans, and Database Upgrades. ? Administered high activity, large OLTP databases. ? Troubleshooting locking, blocking, and deadlocks related to production issues and index design. ? Enhanced SQL Server performance using SQL Profiler, DMVs, Precise i3, SQL Query Plan, Query optimization, and built-in tools such as re-indexing, reorganizing indexes, and update statistics. ? Enforced HIPPA privacy/security standards and assisted in auditing of implemented standards. ? Experience using Team Foundation Server collaboration platforms and methodologies for application lifecycle development and management of software solutions. ? Collaborated with architects about data modelling designs for necessary data exchange between applications. ? Designed, Developed, and Implemented applications through AGILE and SCRUM methodologies for 4+years ? Participated in the deployment of servers, and provided necessary support to users. ? Implemented and monitored SQL Server 2012/2008 R2/2008 Best Practices, Management of Data Warehouses, different Replication models such as Snapshot, Merge, and Transactional Replication. Designed and configured AlwaysOn Availability models for QA, STAGING, and PROD. ? Used STIGs, Business Requirements, and NIST to design and develop enterprise solutions. ? Deployed numerous production servers as part of GO-Live efforts. ? Performed data migration across multiple domains and environments. ? OLTP experience managing data warehouses using tools such as Analysis Services (SSAS), Reporting Services (SSRS), Business Intelligence Reports Designer, and Integration Services (SSIS). ? Installed numerous service packs and security patches in a myriad of domains. ? Built and maintained BI Servers. ? Created, maintained, and managed databases, DB associated roles, and security of users' permissions. ? Experienced in resolving blocking and deadlock issues with users access to database tables, rows, and other DB resources. ? Participated in various disaster recovery drills with AlwaysOn DBs and Clustered Servers, and updated documented disaster recovery plans after successful DR drills. ? Written and debugged Stored Procedures and Complex queries using T-SQL. ? Created a comprehensive strategy for database maintenance including automating index rebuild/reorganization, full DB and T-log backups, sao policy, purge jobs, email notifications, orphan users, etc. ? Performed Contingency and Recovery tests on standby servers as a part of Disaster Recovery Planning. ? 5 years of experience with Change Request management. ? Managed Production Changes including Reviewing, Approving, & Implementing changes to production environments. ? Maintaining an adequate level of knowledge of operating systems and applications' software being used to provide high levels of support to users. ? Updating, maintaining, and ensuring configurations of systems remain within standards. ? Supporting and contributing definitions to established application and server security roles. Authorized to work in the US for any employer Work Experience Database Administrator; Developer; System Analyst ZelTech, LLC - Washington, DC May 2017 to Present The objective of this project is to design an enterprise solution to replace the clients current one in use. The solution included designing new and more proficient workflows, enhanced embedded applications, sample-working applications, sample DBs, and documentation and use cases. I performed the following roles and responsibilities using the below technologies. Responsibilities: Responsible for installing, configuring, and administering Postgres 9.6, SQL Server 2014/2016, and Oracle 11g/12c sample DBs. Writing use cases for AWS services like S3 buckets, AWS CloudWatch, Security & Access Management, Oracle IDM, IAM (Identity Access Management), Compliance RDS, File Storage and Management Services, and other code, file, and document versioning control services like GitHub, Git, etc. Designed Enterprise Solutions and Architecture using AWS, NIST, and STIGs. Designing and developing Enterprise Databases with SQL Server 2016/2014 and Postgres Creating Stored Procedures, Views, Complex Queries, Tables, relationships, etc. in Postgres, SQL Server, and Oracle to use and store big data, using T-SQL, PL/SQL, PostgreSQL. Upgrading database servers from Oracle 11g and earlier, Access, and SQL Server to Postgres 10 on AWS RDS service. Granting execution permissions to users in Postgres 10, Oracle 12c, and SQL Server. Working with developers to design enterprise application solutions to run in conjunction with DBs by using Git, JavaScript, Java/C#, HTML, node.JS, XML, and other programming and software development languages for developing applications for the enterprise solution. Testing, troubleshooting, and updating code in SQL scripts, configuration scripts, web applications codes using JavaScript, C#, and HTML/XML best practices. Troubleshooting compatibility issues and security issues. Implemented multiple complex levels of security ranging from Row-Level Security, Column-Level Security, Table-Based security, Role-Based Security, etc. based on users credentials, access levels, and other user attributes. Fixing connection issues between databases and applications, and documenting and designing use cases from results. Used Oracles IDM suite to manage access, permissions, and security around database objects and data. Creating several databases for design and capacity planning, migrations, and upgrades. Working with multiple development teams on logical and physical designs of enterprise solutions using AGILE methodologies and iterations. Creating roles and schemas to limit access to database objects, tables, views, and views rows, and tables rows. Responsible for monitoring and troubleshooting Postgres and SQL Server performance issues. Interacting closely with developers to troubleshoot application, database, design, and workflow issues. Resolved performance related issues to monitoring services, auditing Designing, Documenting, Writing Use-Cases and Implementing Table Partitioning in Postgres and Oracle for enhanced security, auditing, and archiving of data. Enforcing HIPAA, NIST, and STIG privacy/security standards by implementing auditing application and database tools. Adhering to Travel and Expense policies. Environments: AWS, AWSs RDS, AWSs EC2, AWSs C2S, Postgres, Microsoft SQL Server 2014/2012, Windows 2012R2/2012/2008 Servers, SSMS, APIs, Oracle 12, and Visual Studios. Network Administrator/Cyber Sec. Operations Specialist Air Force National Guard - Montgomery, AL April 2017 to Present Im responsible for developing and supporting security measures that work against the identification, reconnaissance and exploitation of network vulnerabilities--such as those vulnerabilities that exist in computer networks, server operating systems, web technologies, project management, employee roles, client interactions, etc. Project goals also include enhancing computer software and hardware capabilities within a myriad of cyber environments. Responsibilities: Assisting in providing computer/network support relating to software and hardware problems reported by users. Maintaining an adequate level of knowledge of operating systems and applications software being used to provide high levels of support to users. Monitoring and evaluating efficiency of software/hardware usage, providing outlines and objectives to be covered in training of users, making users and employee learning more enhanced and efficient. Installing new software applications and hardware on LANs; coordinating assistance from third parties when necessary. Adding and maintaining users on the network; assigning application access, ensuring security Updating, maintaining, and ensuring configurations of systems remain within standards. Installing workstations and printers on LANs. Participating in team meetings, providing input and suggestions, and preparing discussion items. Assisting in gathering bid prices on equipment and supplies as needed. Maintaining written documentation that defines upcoming infrastructure needs and/or requirements. Monitoring and reporting licenses on applications to ensure compliance is maintained monthly. Performing duties of coordinator in his/her absence. Utilizing technology to provide staff with a fast, accurate, and secure method of gaining access to information so they can service fellow employees in the fastest and most efficient manner possible. Supporting and contributing definitions to established application and server security roles. Provisioning file and system security through NTFS permissions and AD management best practices Applying critical security patches to servers as necessary to prevent zero-day attacks and eliminate other computer system weaknesses and vulnerabilities. Utilizing VBScript, Powershell, PHP, SQL queries, advanced "hands on experience with Office 2010. Adhering to Travel and Expense policies. Environments: Access, Oracle VMs, Virtual Machines, Microsoft SQL Server 2014/2012, Windows 2012R2/2012/2008 Servers, Linux. Database Administrator State of Michigan's Department of Technology December 2016 to April 2017 The objective of this project is to develop databases to store MapServices and MapDocuments information and build SSIS packages for State of Michigans Department of Technology, Management, and Budgeting applications in relation to their ArcGIS servers and SQL and Oracle Servers. Responsibilities: Responsible for Installation, Configuration and Complete Administration of SQL Server 2014. Involved in Set up, configuration and maintenance of Database Mirroring. Developing Databases, Stored Procedures, Views, Complex Queries, Tables, relationships, etc. to use and store data collected from ArcGIS servers and other applications. Developing SSIS packages to feed data to development, UAT, edit, and PROD databases. Upgrading and installing and decommissioning servers using Oracle 11g/12c, SQL Server 2012/2008 R2/2008 to 2014 across DEV, QA, and PROD environments and different domains. Granting execution permissions to users on SSIS packages and development databases. Experience in implementing HADR solutions like Clustering, Replication, and Log shipping Used Oracles IDM suite to manage access, permissions, and security around database objects and data Working with developers to design Stored Procedures, relationships, Database Designs, and database bulk inserts. Troubleshooting user connectivity issues. Used C#, JavaScript and node.JS to migrate data from ArcGIS servers to Oracle 11g and SQL 2014 servers Fixing connection issues between databases and applications using Javascript and Node.JS and other programming languages. Creating several databases for design and capacity planning using T-SQL, PL/SQL, and stored procedures. Working with multiple development teams on logical and physical designs of databases. Working on database security. Implemented Database Log-shipping, SQL Replication (Snapshot, Transactional), Database Mirroring, Always On Availability Groups Creating roles and schemas to limit access to database objects. Responsible for monitoring and troubleshooting SQL Server performance issues. Interacting with developers to troubleshoot application and database issues. Resolved performance related issues to Blocking, Deadlocks, and long running queries. Deployed SSIS packages to MSDB database and file system using manifest file and the wizard utility in SQL Server 2014/2012. Used the Execution Plan to improve the optimization of the T-SQL code in complex queries. Performance tuned SQL queries and stored procedures using SQL Profiler and the Index Tuning Wizard. Using native tools like DATABASE TUNING ADVISOR, PROFILER, PERFORMANCE and ACTIVITY MONITOR. Used BULK INSERT to import the data from flat files. Using batch-scripts and T-SQL when developing stored procedures, functions, and triggers. Worked on Control flow tasks, such as Execute SQL task, Send Mail Task, File System Task, and Data-flow Task, and used different data sources and destinations with derived column, a lookup transformation within Data-flow Task. Enforced HIPAA privacy/security standards and assisted in auditing of implemented standards. Environments: Microsoft SQL Server 2014/2012/2008 R2, Windows 2012R2/2012/2008 Servers, SSRS, SSMS, SSIS, ArcGIS Servers, Oracle 12, and Visual Studios. SQL Server Database Administrator Comerica - Auburn Hills, MI January 2016 to December 2016 The main objective of this project was to provide project and production support across multiple environments and domains for applications and databases being developed for various clients. The client Comerica wanted to upgrade numerous platforms to SQL 2012 and many stand-alone and clustered infrastructures to AlwaysOn Configurations. Responsibilities: ? Installed SQL SERVER 2008/2008 R2 FAILOVER Clusters and stand-alone installations on Windows Server 2008 R2, 64 bit systems in PROD/TEST/DEV. ? Installed and administered SSRS 2008/2008 R2 on Windows Server 2008 R2. ? Implemented DR (disaster recovery exercise) at SunGard for SQL Server 2008/2008 R2. ? Upgrading and installing SQL Server 2012 across DEV, QA, and PROD environments and different domains. ? Responsibility maintaining several mission-critical, high-activity Production databases. ? Troubleshooting user connectivity issues, and delegating and provisioning AD group privileges, ? Fixing connection issues between databases and applications. ? Installing, configuring, and implementing SSL Certificates for encrypted connections. ? Implementing a Backup and Recovery strategies. ? Implementing and testing disaster recovery protocols by executing DR drills. ? Implementing special maintenance strategies such as rebuilding indexes, dropping orphaned users, and setting up purge policies to reduce maintenance time. ? Implemented Backup compression at the server level. ? Performing patching, correcting code, and performing Backups of a database's data. ? Developing stored procedures, and promoting scripts across environments. ? Working with multiple development teams on logical and physical designs of databases using SQL, JavaScript, Java and other programming languages. ? Developing storage capacity and storage drive configurations for DB servers using reporting services like MSSQL SSRS. ? Installing and Configuring SQL Server 2008 R2 and SQL Server 2012 across multiple environments. ? Worked on database security using MSSQL built in security tools and Oracle IDM. Created roles and schemas to limit access to database objects. ? Managing Production SQL Servers on VIRTUAL and PHYSICAL environments ? Maintaining and following change control management policies to seamlessly migrate database changes across SQL Server environments. ? Upgrading SQL Server databases to SQL Server 2008R2 and SQL Server 2012. ? Configuring SQL Server 2008 R2 Clusters and SQL Server 2012 Clusters. ? Creating SQL Server reports using SSRS, and moving them to the Service Manager. ? Creating database maintenance jobs, such as re-indexing, updating statistics, Re-Orgs, Database Backups, Cleanup Tasks, and Shrink Database. ? Supporting reporting databases by using backup, restore, and database snapshot. ? Worked on database security. Created roles and schemas to limit access to database objects using MSSQL built in tools and Oracle IDM. ? Enforcing HIPAA privacy/security standards and assisted in auditing of implemented standards. ? Used Oracles IDM suite to manage access, permissions, and security around database objects and data. ? Performing data sharing between DBs. ? Code checked/validated application teams Java, Javascript, C#,C++, C code and made changes where need when testing applications' code that was run against the database servers. ? Used XML/HTML when created online documents for online record tracking, reporting, and storing of data and daily, weekly, and monthly activities. ? Configuring replication methods like snapshot, transactional and merge replications. ? Monitoring and scheduling jobs on production and staging environment. ? Responsible for monitoring and troubleshooting SQL Server performance issues. ? Responsible for applying newest service pack and hot fixes to all the SQL Servers on premiss and in the Microsoft Azure cloud. Environment: Microsoft SQL Server 2014/2012/2008 R2, Windows 2012R2/2012/2008 Servers, SSRS, SSMS, SSIS, Oracle. SQL Server Database Administrator Fifth-Third Bank - Atlanta, GA August 2014 to December 2015 The primary objective of this project was to provide a holistic client centric view (360° View). The Client Credit Administration was identified as an area that could benefit from a holistic client centric view, as the work is currently organized by product and exception activities rather than a view of all activities per client for a Portfolio Monitoring Analyst (PMA) or Credit Support Associate (CSA). Responsibilities: ? Responsible for Development and Maintenance of several databases across environments. ? Responsible for maintenance of several mission-critical, high activity Production databases. ? Troubleshoot performance issues, such as locking, blocking and deadlocks on live databases using tools such as SQL Server profiler, Precise i3 and SQL Server DMVs. ? Implemented Backup and Recovery strategies. ? Prepared for disaster recovery by executing DR drills. ? Implemented special maintenance strategies such as using database partitioning to reduce maintenance time. ? Implemented Backup compression at the instance level. Implemented row and page compression to save SAN space. ? Upgrading Analysis Services from SQL Server 2008 R2 to SQL Server 2012. ? Performed maintenance on databases in Oracle 11g/12g, such as scheduling downtime to perform patching, correcting code, and performing Backups of a database's data. ? Used Oracles IDM suite to manage access, permissions, and security around database objects and data ? Provided database coding to support business applications using T-SQL. ? Generate and process cubes using SSAS and using this data in the Dashboard reports. ? Installed and Configured SQL Server 2008 R2 and SQL Server 2012. ? Upgraded SQL Server databases to SQL Server 2008R2 and SQL Server 2012. ? Configured SQL Server 2008 R2 Clusters and SQL Server 2012 Clusters. ? Managed and monitored content databases in Sharepoint 2010. ? Creating Inventory SQL Server reports using SSRS, and moved them to the Service Manager. ? Creating KPIs, Dimensions, Attributes, Cubes, Hierarchies, Analysis Services databases, Cubes. ? Configured the options for SSRS and fixed connectivity issues between reporting services applications and SQL Server databases. ? Used C/C++ and HTML with web application team when developing applications to run in conjunction with database applications ? Supported reporting databases by using backups, restores, and database snapshots. ? Configured replication methods like snapshot, transactional and merge replications. ? Responsible for monitoring and troubleshooting SQL Server performance issues. ? Enforced HIPPA privacy/security standards and assisted in auditing of implemented standards. Environment: Microsoft SQL Server 2012/2008 R2, Windows 2012/2008 Servers, IIS 7.5, XML, T-SQL, SSRS, SSIS, Precise i3 and SQL Server DMVs, Oracle SQL Server Database Administrator BCBS - Kansas City, MO May 2013 to August 2014 Blue Cross Blue Shield Department of Information Technology was involved in creating various WCF Web services, which are consumed by several intranet applications (Windows, Web, ASMX and other WCF services). They were used to access and load industry standard messages, such as HIPAA-- Claims Information from the Trizetto Service (QNXT) by the users of HMSA with specific privileges. Technically, this application was architecture on Model-View-Controller (MVC) model with complete Service Oriented Architecture. This also created several Claims Reports using SSRS where a member can see his claims information. Responsibilities: ? Upgraded and installed SQL server 2008 R2 to SQL Server 2012 on standalone and clustered environments and applied service pack. ? Set up Transactional Replication for reporting purposes. ? Interacted with application team at the time of database migration from SQL Server 2008 R2 to SQL Server 2012. ? Extracting, Transforming, and Loading data from Sharepoint lists to SQL Server 2012 databases. ? Managed and monitored content databases in Sharepoint 2010. ? Migrated databases from Oracle 11g to Sql Server 2008R2. ? Identified, tested, and resolved database performance issues to ensure data optimization. Implemented SQL Audit 2008 and Server Side trace for auditing at server and database level on SQL Server 2008. ? Set up active-active and active-passive clusters. ? Maintaining DB performance depending on the app and business SLA requirements. ? Involved in database design, database standards, and T-SQL code reviews. ? Configured Active/Active and Active/passive SQL Server Clusters. ? Implemented Mirroring and Log Shipping for Disaster Recovery. ? Configured transactional and snapshot replication. ? Created and developed Stored Procedures and Triggers to handle complex business rules, history, data, and audit analysis. ? Used tools like SQL Server profiler and Performance Monitor to identify bottlenecks. ? Documented the results from Upgrade Advisor, and resolved all before and after issues with migrating from SQL Server 2008 to SQL Server 20012. ? Involved in troubleshooting all the performance issues for different database applications. ? Enforced HIPPA privacy/security standards and assisted in auditing of implemented standards. ? Deployed SSIS packages to MSDB database and file system using manifest file and the wizard utility in SQL Server 2008. Environment: Microsoft SQL Server 2012/2008 R2/2008, Windows 2012/2008 Servers, T-SQL, SQL Server Profiler, SSIS, Oracle Education Bachelors of Science in Business Administration with a concentration in Finance in field of s study of Finance Auburn University - Auburn, AL Skills DATABASE (7 years), MICROSOFT SQL SERVER (7 years), SQL SERVER (6 years), ORACLE (2 years), SQL (4 years), Vmware (4 years), System Administrator (2 years), XML (2 years), HTML (2 years), DBA (5 years), ETL (4 years), MYSQL (2 years), Postgresql (3 years), Sql Dba (5 years), Ssis (4 years) Military Service Branch: United States Air Force Rank: SrA Certifications/Licenses CompTIA Security+ October 2018 to Present ITIL v3 June 2019 to Present Scrum Master February 2019 to Present Assessments Active Listening Expert April 2019 Actively listening and appropriately responding in conversations. Full results: https://share.indeedassessments.com/share_assignment/4jmveraylh01ebnn Problem Solving Highly Proficient April 2019 Measures a candidate's ability to analyze relevant information when solving problems. Full results: https://share.indeedassessments.com/share_assignment/sa1m5up1e9xtgm8a Proofreading Highly Proficient April 2019 Proofreading written texts. Full results: https://share.indeedassessments.com/share_assignment/llyxesbduegbkph Data Analysis Proficient April 2019 Measures a candidate's skill in interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: https://share.indeedassessments.com/share_assignment/gsxfmiky4kuwkoeu Critical Thinking Highly Proficient April 2019 Using logic to solve problems. Full results: https://share.indeedassessments.com/share_assignment/lvx-mpfr-ced-gsr Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information SKILLS Skill Years Used Last Used Data Modeling/ Database Development 5+ Years 2018 DB Administration 5+ Years 2018 Microsoft SQL Server 4+ Years 2018 Geospatial Data Structure 1+ Years 2017 SQL Server Integration Services 5+ Years 2018 SQL Reporting Services 3+Years 2018 Network Admin 2+ Years 2018 System Analyst 2+ Years 2018 Postgres 3+ Years 2018 Oracle Database 2+Years 2018 Amazon Web Services (AWS) 1+ Years 2018 Web Design/Development 2+ Years 2018 Postgres 9 and 10 pgAdmin 3 and 4 Certifications/Certificates
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Cyber Privacy and Security Analyst Cyber Privacy and Security Analyst Cyber Privacy and Security Analyst Seminole, FL To obtain a challenging position with a company in which I can be part of a team, use my computer, math, analytical, and customer service skills as well as have the opportunity for future growth. Authorized to work in the US for any employer Work Experience Cyber Privacy and Security Analyst FairWarning - Clearwater, FL September 2018 to Present -Superior knowledge of excel and other Microsoft Office Programs. -HIPAA compliance analyst -Security Analyst -Analytical skills and techniques to conduct investigatory work -Investigation resolution -Training End Users -Data Analysis -Training other team members and new hires in certain areas of the application and company. -Proactive insider threat detection -Data Analytics -Data Mining -Excellent verbal and written communication skills -Familiar with medical terminology and workflow -Healthcare compliance experience IT Assistant/ Database Administrator Inside Sales Solutions - Saint Petersburg, FL March 2018 to September 2018 Account and contact entry into a Sugar based database Managing current accounts within the serum for accuracy in completion, checking for duplications, and fixing errors Completing and submitting database assigned projects within a given time span Troubleshooting computer hardware and software issues Installing Windows Superior use and knowledge of Microsoft office and G-Suite Encrypting data sensitive projects and and submitting them to a shared FileZilla server Troubleshooting phone issues Installing hardware and software for both new hires and current employees Fixing and closing IT tickets Customer Service Associate Wawa - Holiday, FL December 2012 to April 2018 Provide fast, superior service to high-volume of customers; Ensure corporate compliance reports are maintained; Develop and implement training for new employees; Supervise staff in absence of management; Cashier McDonald's - Tarpon Springs, FL March 2012 to May 2012 Accurately obtained customers orders and promptly fulfilled same; Responsible for maintaining and balancing cash drawer. Cashier/Retail Associate FYE - Clearwater, FL November 2011 to January 2012 Stocked shelves and operated cash register; Keyholder/handled closing responsibilities for store. Photo Lab Assistant/Cashier CVS/Pharmacy - Rehoboth Beach, DE June 2011 to August 2011 Developed photograph orders; Handled large volume of customers in checkout at cash register. Photographer/Sales Associate Yesteryears Photographic Emporium - Rehoboth Beach, DE May 2010 to August 2011 Determined appropriate props, staging, and costumes for photographs; Photographed individuals, families, and pets in studio and natural settings; Provided service to large volume of customers; Keyholder/handled opening/closing responsibilities for business. Accomplishments/Volunteer and Community Service Education Associate in Cybersecurity St Petersburg College August 2019 to Present Certification in Cybersecurity SPC - Pinellas Park, FL August 2018 to July 2019 B.S. in Criminology University of Tampa December 2017 Tarpon Springs High School 2012 Skills Customer Service, Microsoft Office (5 years), Microsoft Word (5 years), Outlook (5 years), Microsoft Excel (5 years), Information Security, Information Assurance, Cybersecurity, Healthcare Analysis (1 year), Hipaa (1 year)
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Program Assistant II Program Assistant II Program Assistant II - NATIONAL INSTITUTE OF HEALTH Bowie, MD A proven highly motivated, results-oriented partner with broad-based administrative experience; Outstanding interpersonal, solid communication, organizational and analytical skills; Recognized as a team player with proven success at building relationships with all levels of management to integrate communication and engage in overall strategic goals of the organization. Skilled in applying a comprehensive knowledge regarding document management, coordinating training opportunities, implementing policies and procedures, learning and organizational development, communication, and special projects. Experience in working with organizations through a changed environment; Characterized as having an unsurpassed commitment to customer service, while understanding the business needs of internal and external clientele. Recognized as a leader that focuses on a culture that drives high performance. Expert knowledge in prioritizing and time management skills, which in return contributes to increased productivity. Work Experience Program Assistant II NATIONAL INSTITUTE OF HEALTH - Bethesda, MD September 2018 to Present Bethesda, MD National Heart, Lung, and Blood Institute (NHLBI) Program Assistant II, September 2018 to Current Center of Translation Research Implementation Science (CTRIS) Provides Executive Administrative support to the Branch Chiefs, Director and Deputy Directors of the Center of Translation Research Implementation Science (CTRIS). Coordinates and ensures compliance with federal regulations by scheduling for international and domestic executive travel, lodging and incidentals for senior management. Coordinates with other team members in planning a program response to meet acquisition reporting requirements. Reviews, accepts, amends, or rejects administrative work products completed by other staff members. Recommends improvements to practices/procedures to achieve organizational goals. Research and/or analyze administrative problems and develop recommendations. Develops internal SOPs for improvement of internal procedures. Prepares reports that include analysis and recommendations. Develop guidelines/procedural instructions for implementing new initiatives or systems. Provides management oversight on performance of a project. Plans and/or manages projects involving extensive coordination with many different groups/individuals. Facilitate the development of program plans that impact long and short-range courses of action. Apply analytical techniques for resolving issues. Advises management on program/policy matters. Develop and implement comprehensive plans and strategies for internal and external integration of day- to-day and long- range projects, actions and activities for the Health Inequities and Global Health Branch Program (HIGH). Analyze and evaluate the effectiveness of programs or operations in meeting established goals and objectives. Analyzes program performance data to identify issues and make recommendations for improvement. Attend meetings, briefing and other activities in support of organizational programs and inform staff of commitments and deadlines. Create webinar sections to view conferences, seminars and interviews. Evaluate program efficiency and effectiveness. Coordinates staff travel using CGE Travel system and NHLBI travel sites. Process Purchase Order Requests using POTS system. Updates and keeps records for accurate time keeping. Interprets the impact of regulations and policies on administrative programs. Provide support for program planning and analysis activities. Prepares project budget in estimating costs and evaluating resource needs, analyzing and developing conclusions based on data and information. Use integrated reporting systems to compile, consolidate, and summarize budgetary data. NATIONAL INSTITUTE OF HEALTH - NATIONAL CANCER INSTITUTE (TAI PEDRO AND ASSOCIATES) Program Assistant. Division of Cancer Prevention Cancer Prevention Fellowship Program (CPFP) - Bethesda, MD April 2018 to September 2018 April 2018 to September 2018 Coordinates and facilitates cooperation among team members with diverse perspectives and priorities. Rearranges workload priorities to accommodate special projects and short turnaround assignments while maintaining a timely and high-quality level of performance on other assigned actions. Liaise with other NIH internal partners to resolve outstanding NIH database acquisition problems. Coordinate with other team members in planning a program response to meet acquisitions reporting requirements. Review, accept, amend, or reject administrative work products completed by other staff members. Recommend improvement to practices/procedures to achieve organizational goals. Research and/or analyze administrative problems and develop recommendations. Develop internal SOPs for improvement of internal procedures. Prepare reports that include analysis and recommendations. Develop guidelines/procedural instructions for implementing new initiatives or systems. Provide management oversight on performance of a project. Plan and/or manage projects involving extensive coordination with many different groups/individuals. Facilitate the development of program plans that impact long and short-range courses of action. Apply analytical techniques for resolving issues. Advise management on program/policy matters. Develop and implement comprehensive plans and strategies for internal and external integration of day- to-day and long- range projects, actions and activities for the Cancer Prevention Fellowship Program (CPFP). Analyze and evaluate the effectiveness of programs or operations in meeting established goals and objectives. Analyze program performance data to identify issues and make recommendations for improvement. Serve as office liaison for the CPFP which provides postdoctoral training opportunities in cancer prevention and control which include outstanding opportunities for cutting-edge research in the basic, quantitative, social and behavioral sciences, and in clinical cancer prevention. Assist with on-boarding, health benefits, tuition payments, maintain yearly travel budget in excel, book orders, conference attendance request, hosting seminars using cost comparison or sole source for logistical purposes. Attend meetings, briefing and other activities in support of organizational programs and inform staff of commitments and deadlines. Create webinar sections to view conferences, seminars and interviews. Evaluate program efficiency and effectiveness. Coordinates fellow and staff travel using CGE Travel system and DCP travel sites. Process Purchase Order Requests using POTS system. Update and keep records for accurate time keeping. Interpret the impact of regulations and policies on administrative programs. Provide support for program planning and analysis activities. Prepares project budget in estimating costs and evaluating resource needs, analyzing and developing conclusions based on data and information. Use integrated reporting systems to compile, consolidate, and summarize budgetary data. Database Administrator BRIGHTKEY -FEDERAL COMMUNICATION COMMISSION - Annapolis Junction, MD January 2017 to April 2018 January 2017 to April 2018 Collaborate closely with Inventory Operations, and the Contracting Officer Technical Representative. Enables and executes Property Management strategy and produce financial reports required for updating General Ledgers. Performs upgrades and maintenance to the Bar/Scan Property database when needed, or upon request. Provides and create new report formats upon request by management or field location. Provide direction to other team members to ensure frequent communication, and proper custodianship is implemented within the scope of procedures outlined within the Property Management Policies manual in support of 28 remote field locations, and headquarter personnel located in Washington, DC. Design new report formats and provide ongoing reports in support of the Headquarter facility, and field locations for new General Services Administration excess property submittal process. Add new UDF fields within Bar/Scan in support of changes to the current Budget and Organization Codes from the Federal Communication Commission's finance group for updates to monthly Capital Depreciation, Seized & Forfeited, Vehicle Systems, and Bar/Scan Activity Reports. Perform physical inventory duties as needed as well to track equipment through its full life cycle. Keeps management abreast of any issues related to Bar/Scan, or any asset and vehicle report request. Provides input to management for improved customer service. Keeps abreast of new developments relating to data management and provide proposals to management upon request. Troubleshoot and resolve any data or technical problems associated with Bar/Scan database. Information safeguarding through the use of daily backup practices. Attends annual meetings with the Agency Records Officer to ensure the correct documentation is utilized, filed away, and signed in regard to the movement of any company owned or disposed assets through the General Service Administration. Executive Assistant to Chief Financial Officer CHASE BREXTON HEALTH CARE - Baltimore, MD December 2014 to January 2017 CFO: Robin Brooks), December 2014 to January 2017 Completes various tasks from multiple C-Suite Executives and their direct reports. Manages multiple executive level calendars and triage appointments. Manages executive's e-mail and draft business correspondence. Develops PowerPoint presentations, design project flow charts in Visio, and Excel spreadsheets to report and facilitate data analysis. Arranges travel. Plans, schedules and execute events. Acts as representative contact person for department with clients, staff, and community contacts in person and by phone. Develops relationships and collaborates with appropriate community resources. Identifies problem areas within the executive office and recommends potential solutions. Maintains complete confidentiality in all communications and interactions. Maintains departmental records, reports and documents and data are organized in such a manner to be easily accessible for other in the department. Coordinates, schedules, and collects agenda items for assigned meetings. Produces accurate and timely minutes which reflect the key issues of assigned meetings. Works independently with minimal direction and collaboratively as part of a team on projects. Manages organizational online compliance and policy management software. Enrolls all new employees, terminate accounts, reset passwords and troubleshoot difficulties, assign policy reviews and test based on department, and report delinquent assignments to Human Resources. Coordinates with managers to implement new training as needed. Reviews test questions based on clarity to ensure it is in line with the policy content. Coordinates with compliance officer and Human Resources to establish guidelines and procedures. Acts as a liaison between departments to facilitate communications at the executive level. Prioritizes conflicting needs; proactively follow through. Manages department meetings. Coordinates departmental and organizational luncheons with specified budgets. Conducts Reconciliation of executive credit card statements. Monitors expense and collects receipts for proper budget allocation. Submits general staff reimbursements for department. Assists with training new staff. (Contractor), Executive Assistant/ Management Analyst DATA FEDERAL - Rockville, MD April 2014 to December 2014 April 2014 to December 2014 Executive Assistant Prepared, controlled and managed incoming correspondence and outgoing written controlled correspondence for proper formatting, attachments, signatures, clearances, and supervisor's action. Provided support to Division/Office staff on operations related to administrative and personnel procedures. Processed employee awards at the Division level to include the preparation of forms, cover sheets, and other needed documents. Scheduled appointments and maintain calendar for senior-level managers. Maintained workload and tracking of time & attendance, schedules Go-To Meetings, set up bridge lines for conferences, Advised supervisor of appointments, meetings, etc. and coordinates and adjusts schedule as necessary utilizing Microsoft Outlook to e-mail staff in order to obtain, provide, or research the availability of staff, answered phones, scheduled and attended appointments, projects, generated reports and documents, updates, and other tasks as required. Received incoming telephone calls (external and internal) and personal callers, determined the identity of the caller and nature of the call. Management Analyst Maintained a database to track the status or approval of regulatory or scientific documents; Reviewed scientific correspondence for accuracy and official actions; Conducted studies of work or program processes and procedures to identify deficiencies; Recommended improvements or methods to increase workplace or program efficiency; Prepared qualitative and quantitative data from various sources for use in technical reports and summaries and; Interprets analytical methods, techniques or procedures to resolve unprecedented administrative problems. Analyzed and evaluated (on a qualitative and quantitative basis) interrelated issues of effectiveness, efficiency and productivity, and establishes criteria to measure and/or predict the effectiveness of line program operations in meeting established goals and objectives. Developed life cycle cost analyses or perform cost benefit or economic evaluations of current or projected programs. Developed options, recommendations, and conclusions that take into account and give appropriate weight to uncertainties about the data and other variables that affect long-range program performance. Developed procedures and systems for establishing, operating, and assessing the effectiveness of administrative control systems such as those designed to prevent waste, loss, unauthorized use, or misappropriation of assets. Adapted analytical techniques and evaluation criteria to develop new or modified work methods, organizational structures, records and files, management processes, staffing patterns, procedures for administering program services, guidelines and procedures, and automating work processes. INTELLIGENT FISCAL OPTIMAL SOLUTIONS MANAGING CONSULATIONS, LLC (IFOS) Secretary II, Division of License Renewal Office of Nuclear Regulatory Reactors - Rockville, MD May 2012 to February 2014 Nuclear Regulatory Commission, 11555 Rockville Pike, Rockville, MD 20852 Secretary II, Division of License Renewal for the Office of Nuclear Regulatory Reactors May 2012 to February 2014 Provided Executive Administrative support to Branch Chief, Acting Director and Deputy Directors of the Division of Licensing Renewal for the Office of Nuclear Regulatory Reactors. Maintained workload and tracking of Time & Attendance (T&A) using Human Resource Management System (HRMS) Software Coordinated and ensured compliance with federal regulations by scheduling for international and domestic executive travel, lodging and incidentals for senior management. Completed offices correspondence processes by using NRC Editorial Guide, MD Directive 3.57, Gregg Reference Manual, and other materials to properly add/draft, type/edit, dispatch/finalize items via Agency-wide Document Accessible Management System (ADAMS) document processing center and using the Listserv/E-rids process (not limited to memorandums, letters, reports, etc.) by accurately and efficiently proof-reading the staff's documents and identifying text, formats, copying, filing. Maintained Division Director, Deputy Director and front office calendar and scheduled appointments. Advised senior management of appointments, meetings, etc. and coordinates and adjusts schedule as necessary utilizing Microsoft Outlook to e-mail staff in order to obtain, provide, or research the availability of staff. Answered phones, scheduled and attended Branch Meetings and appointments, projects, generated reports and documents, updates, and other tasks as required Receives incoming telephone calls (external and internal) and personal callers, determines the identity of the caller and nature of the call. Others duties as assigned by branch Division Secretary, Chiefs, Deputies/Directors Education Bachelor's Degree in Business Administration Program University of Maryland University College 2014 to 2018 Criminal Justice Program Bowie State University - Bowie, MD 2003 to 2005 Skills Organizational skills, Customer service, Typing, 50 wpm, Deltek, Time management, Hrms, Human resources, Excel, Word, Human resources management, Pots, Work flow Additional Information Areas of Expertise: Provides professional and courteous customer service to both internal and external clientele. Uses appropriate discretion when dealing with sensitive matters. Has adopted and perfected time-management and organizational skills to increase daily work flow. SKILLS Software: Word, Excel, Power Point CGE Travel System (NIH) Purchase Order Tracking System (POTS) BarScan Reporting System Deltek Time Management Software Human Resources Management Software (HRMS) Typing - 45-50 wpm Word Processing
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Database_Administrator
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Application Developer Application Developer Application Developer - Mizuho Bank New York, NY I've worked as a business and technology consultant and have a passion for cutting edge technology. I'm involved in many local and online technology and meetup communities to always expand my knowledge. I've played the role of Integration specialist with experience working on projects using a range of integration technologies including IBM, MuleSoft, Tibco, developing web services and APIs. Quick learner with solid experience in development, architecture, and business analysis. Industry experience in finance, healthcare, and pharmaceuticals with ability to discuss and define project requirements and deliverables with clients and team members, whether working on-site or remote. Strong team-building and collaboration skills. Authorized to work in the US for any employer Work Experience Application Developer Mizuho Bank March 2019 to Present Playing a key role in leading research and development of conversion of a large java application to IBM Integration Bus v10. Development and testing of large file transfer application. Application Developer Bank of America August 2018 to March 2019 Lead research and development in automated deployments for a large routing application developed in IBM Integration Bus v10. Created shell scripts and Jenkins pipelines for the application to trigger continuous integration. Went through proof-of-concept, production product, and migration. Lead Consultant Crypto Centric Blockchain Networks April 2018 to July 2018 Lead blockchain research and development. Attend industry related events and meetups. Implement blockchain software for real estate startup company dealing with tokenization of property assets. Integration Specialist, Leveraging Technology 2012 to April 2018 Lead technology research and present market opportunities to senior leadership. Member and leader of development teams for numerous enterprise and application integration projects. Responsibilities included the design, architecture, development and implementation of: Financial services application executing transfer of funds among commercial bank accounts. Health insurance application to calculate out-of-pocket maximums for health insurance patients. Integration solution to calculate patient payment delinquency using IBM IIB/Message Broker. Microservices for a healthcare company that included X12 270/271, as well as Rx claims using the NCPDP standard. Integration solution(using IBM IIB/Message Broker) to take in X12 277CA healthcare data from a state exchange, and process it against outbound 837I/P/D claims. X12 data integration from Tibco Foresight and Exchange Encounter Claims to support the All Payer Database requirement for the New York State Healthcare exchange. Pharmaceutical enterprise architectural analysis. RESTful microservices for a pharmaceutical company that included Rx Benefit Verifications, Major Medical Benefit Verifications, and Analytics. Application to find nearby pharmacies using importation of CSV file, RESTful API, Shell Script, and SQL Server. Web application for a mining company that tracked dispatches from various stockpile locations using Angular 4 web framework (Typescript, html, css). Api development and integration services for Healthcare Payer CRM. Database Administrator Thomas and Solomon LLP 2011 to 2012 Maintained availability and integrity of data in Microsoft SQL Server. Designed front-end interfaces. Designed and executed queries to filter information for paralegals/lawyers. Education B.S. in Computer Science St. John Fisher College Skills Db2, Jdbc, Sql server, Sql, Visual studio, Api, C++, Docker, Git, Html, Javascript, Typescript, Jenkins, Json, Python, Scripting, Svn, Visual basic, Xml, Xsl, Linux Certifications/Licenses IBM Certified Solution Developer Integration Bus V9.0 MuleSoft Certified Developer Integration and API Associate Additional Information Technical Skills Operating Systems - Unix, Linux (RedHat, CentOS, Ubuntu), Windows Languages, Runtimes, and Tools - Java, C, C++, XML, XSL, WSDL, ANT, SQL, HTML, CSS, JSON, JavaScript, Typescript, JMS, JDBC, Spring, JUnit, JSF, JPA, ESQL, DataWeave, Git, SVN, Shell Scripting, Visual Basic, Python, Express, Angular, Protractor, Nodejs, Node-red, Solidity, Truffle, Web3, Geth, Smart Contracts, Docker, Tomcat, Maven, Artifactory, Eclipse, Visual Studio, rfhUtil Software - IBM WebSphere MQ, WebSphere Message Broker, IBM Integration Bus, IBM API Connect, IBM MQMFT, IBM Bluemix, MuleSoft ESB, MuleSoft Anypoint Platform, Microsoft Azure, Tibco EMS, Tibco Business Works, DB2, SQL Server, VMWare, VirtualBox, JIRA, Horizon, Jenkins
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Software_Developer
Database_Administrator
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Marketing Manager Marketing Manager Marketing Manager Bethpage, NY M.B.A. professional with over ten years experience in investment banking, asset management, fixed income, financial services, insurance, e-business and internet/information technology industries. Work Experience Marketing Manager Guardian Life Insurance Company - New York, NY 2003 to 2006 Agency, Leadership and Practice Development Group, Individual Markets Department) Implemented and supported the Advanced Marketing Firm Program in the general agencies, which led to a 37% annual increase in production. Promoted and encouraged individual and agency membership in professional associations: GAMA, MDRT, NAIFA and LIMRA. Oversaw production certifications, developed promotional materials, created and disseminated communication announcements. Wrote marketing articles, created recognition bulletins and maintained the new corporate website. Designed training PowerPoint presentations, user manuals, brochures and flyers for Guardian's CRM solution. Improved communication with the field, created multiple Lotus Notes Databases and access databases to produce quantitative and qualitative results to measure success of various programs and marketing initiatives. Supported agency Marketing Directors with their firm's target market strategies; developed monthly conference call topics, annual symposium and created welcome kit for new Marketing Directors. Consulted with agency heads and created individualized marketing plans for financial representatives. Internet Marketing Analyst, (Interactive Marketing Group Publishers Clearing House - Port Washington, NY 2002 to 2003 Developed, implemented and analyzed Internet marketing campaigns results and overall effectiveness, resulting in 50% paid buyers increase from 87 million to 176 million in 6 months. Launched e-mail marketing customer retention programs through testing, surveys and introduction of new email mail messages to clients. Evaluated market trends and tracked response rates to promotional activities in order to recommend strategy adjustments. Project Manager Reuters America Holdings 2000 to 2001 Supervised product promotion campaigns involving global market research, market surveys, product testing, press releases and marketing collateral resulting in increased yearly sales of 27%. Created marketing communication materials, developed presentations and sales support materials. Successfully managed key client relationships to improve Reuters' presence in the fixed income market. Created MS Access database and devised a fixed income reference guide, which increased client satisfaction and aided in product management. Client Administrator, (Global Accounts Group, Client Administration / Sales Support Department), Reuters America Holdings - New York, NY 1998 to 2000 Managed product/service installation for several Fortune 500 companies. · Collaborated with sales and technical to troubleshoot clients issues and trained staff on Reuters products Client Administrator Reuters America Holdings 1998 to 2000 Managed product/service installation for several Fortune 500 companies. Collaborated with sales and technical to troubleshoot clients' issues and trained staff on Reuters' products. Database Administrator Lazard Frères & Co.LLC - New York, NY 1996 to 1998 Increased efficiency across the organization by developing a consistent database for London and the U.S. · Generated various MS Access reports for the marketing department and trained new associates New Accounts Assistant Lazard Frères & Co.LLC 1996 to 1997 Liaison between portfolio managers and clients. Prepared contracts, opened new accounts and handled client inquiries. Financial Consultant's Assistant Merrill Lynch - Manhasset, NY 1995 to 1996 Private Client Group Assisted in soliciting new business, organized investment seminars and compiled research for clients. Assisted in opening new accounts, including preparing documentation Financial Researcher Intern UBS Painewebber - Uniondale, NY 1995 to 1996 Private Client Group) Created recommendation lists for clients and developed prospecting letters to increase sales. Education M.B.A. in Banking & Finance Hofstra University, Frank G. Zarb School of Business - Hempstead, NY December 2000 B.B.A. in International Business, Minor in Banking & Finance Hofstra University - Hempstead, NY 1992 to 1996 Skills Customer Service, Marketing Strategy Certifications/Licenses Driver's License Additional Information Areas of Expertise: Marketing, Market Research & Analysis, Product Management, Account Management, Project Management, Strategic Planning, Problem Solving, Process Improvement, Training and Consulting
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Project_manager
Database_Administrator
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Liability Claims Adjuster Liability Claims Adjuster Property, Casualty and Workers Compensation Adjuster Zachary, LA Seeking a position as an Insurance Adjuster that will allow me to utilize my extensive knowledge of insurance and customer service to investigate, evaluate, and settle claims. Work Experience Liability Claims Adjuster Go Auto Insurance - Baton Rouge, LA September 2018 to Present Analyze information gathered by investigation and report findings and recommendations; collect evidence to support contested claims in court; Examine claims form and other records to determine insurance coverage; examine titles to property to determine validity and act as company agent in transactions with property owners; interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims; interview or correspond with claimant and witnesses, consult police and hospital records, and inspect property damage to determine extent of liability; investigate and assess damage to property; negotiate claim settlements and recommend litigation when settlement cannot be negotiated; prepare report of findings of investigation. Systems Turnover Database Administrator Performance Construction Contractors - Baton Rouge, LA September 2016 to October 2017 Daily briefings with Supervisor on progress, deadlines and potential problems; daily reports prepared detailing project status and what remains for project completion; efficient execution, monitoring and tracking of Test Packages within the demands of project schedule; ensure that all paperwork contains proper and legible legal signatures; verify and enter all package data information required in the TPSL for tracking purposes; ensure Test Packages have latest revisions of all documents and notify essential personnel of additions, deletions and changes as required; maintain and report an accurate status summary of project test packages through the Test Package Status Log (TPSL); assist, train and permit read only access of the Test Package Status Log to the project planner/scheduler and field supervision and make sure all appropriate information is made available in real time; make sure that all information can be sorted by any search criteria; accountable for tracking of all Master Packages by creating and maintaining an In/Out Log; conduct daily audits for verification of location and accuracy of Master Packages; assist as needed in the assembly of test packages by building new packages, adding documentation, RFI's, support details and changing documents as needed; assist new staff, clients and other contractors with basic comprehension of the Systems Turnover process and flow of packages form assembly to the turnover of completed package and system to the clients Insurance Agent/Field Underwriter Union National Insurance Company, Baton October 2012 to October 2016 Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts; calculate premiums and establish payment method; call on policyholders to deliver and explain policy, analyze insurance programs and suggest additions or changes, or to change beneficiaries; confer with clients to obtain and provide information when claims are made on a policy; contact home office and submit forms to obtain binder coverage; customize insurance programs to suit individual customers, often covering a variety of risks; ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms; explain features, advantages and disadvantages of various policies to promote sale of insurance plan; Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk; interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage; perform administrative tasks, such as maintaining records and handling policy renewals; seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients. Social Services Counselor 3/Case Manager Jetson Center for Youth - Baton Rouge, LA October 2010 to November 2012 Manages a case load by setting appointments; conduct individual, family and group counseling; provides Social Work component in an interdisciplinary or multidisciplinary team approach to planning and treatment; consults with the treatment team on the physical/mental condition of juvenile offenders and participate in the decision making process concerning the treatment plan to be followed by juvenile offenders; prepares correspondence with community agencies and serves as primary liaison person with all outside agencies such as courts, schools, foster care and legal authorities; handle complex cases with little supervision; assesses the level of care and intervention, including discharge, reassignment, change of treatment plan strategies and techniques; communicates these findings to the interdisciplinary treatment team. Disaster Response Case Manager Catholic Charities - Baton Rouge, LA October 2008 to June 2010 Participate in all necessary training and preparation activities as identified by the Regional Team and National Partner leaders; be at the disaster site and deploy as a member of the disaster response Team; assist in the set-up of operations center and preparation for client services delivery, including file prep; begin client services including active outreach activities, scheduling client intakes and enrolling clients into the data tracking mechanism; make sure clients are informed of all assistance pertaining to the disaster they were affected by; assess disaster-related needs as well as existing healthcare, mental health and human service's needs; facilitates the delivery of appropriate resources and services, works with a client to implement a recovery plan and advocates for the client's needs to assist him or her in returning to a pre- disaster status while respecting human dignity; create and implement individualized client case management plan; make appropriate referrals and provide comprehensive decision-making to help ensure client's needs are being met, participate on program staff team and in joint case review meetings with program and division staff; participate in divisional, unit and program staff meetings and other meetings as assigned. Education Bachelor of Arts in Mass Communication in Public Relations and Digital Photography Southern University and A&M College 2001 Skills Microsoft Office, Team Building, Excel, Sales, Inventory Certifications/Licenses Property, Casualty and Worker Compensation Adjuster for Louisiana Present Property and Casualty Adjuster for Texas Present Property, Casualty and Worker Compensation Adjuster for Mississippi Present Property, Casualty and Worker Compensation Adjuster for New York Present Property, Casualty and Worker Compensation Adjuster for Hawaii Present
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Database_Administrator
Systems_Administrator
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Senior Systems Engineer/ Database Administrator Senior Systems Engineer/Database Administrator Senior Systems Engineer/ Database Administrator Iowa City, IA Work Experience Senior Systems Engineer/ Database Administrator Infosys Limited February 2016 to July 2018 Client: Visa.- Colorado - USA Role: Senior Systems Engineer/ Database Administrator. Tenure: Feb 2016 - July 2018 ? Installed, upgraded and configured SQL Server 2014/2012/2008R2 for several applications with latest service packs. ? Migrated SQL server 2008 to SQL Server 2012 in Microsoft Windows Server 2012 Enterprise Edition. ? Installed and administered Eight-Node cluster Active/Passive on Microsoft Windows Server 2012 Enterprise Edition on SAN environment. ? Migrated SSIS packages from SQL Server 2008 R2 to SSIS 2012. ? Implemented Log shipping and mirroring as a part of HA and DR. ? Performed installation of SQL Enterprise 2012 SP1 CU 5 64bit version on Windows 2012. ? Worked on Always ON Environment and configured Always on in SQL 2012 version with 5 replicas which included 1 primary replica and 4 secondary replicas. ? Supported customer service databases which are more than 1TB size. ? Actively Participated in DR Test. ? Implementation of SQL Logins, Roles and Authentication Modes as a part of Security Policies for various categories of users. ? Backup and Restoration of Databases using Backup and SQL native methods ? Recovering the databases from backup in disasters. Implementing Point-In-Time Recovery solutions. ? Extensively worked on SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS). ? Responsible for monitoring and making recommendations for performance improvement in hosted databases. This involved index creation, index removal, index modification, file group modifications, and adding scheduled jobs to re-index and update statistics in databases. ? Ensured security logins and database access permissions ? Scheduled Alerts and Jobs Using SQL Server Agent (Automation) ? Deploy SSIS packages in various environments Development/test/Stage/production. ? Proficiency in developing Maintenance plans, backup, recovery strategies and Rebuild/Reorganize strategies ? Reviewing and verifying Database backup details, Database user privileges, Inactive user accounts. ? Monitoring Year Old SQL Authenticated accounts, Sys Admin Accounts and Password Policy Check for SQL Accounts. ? Experience with moving physical data and log file from one drive to another drive ? Monitoring CPU resource usage and SQL Server disk management ? Configured Database mail and linked servers between SQL Server to SQL Server, SQL to Oracle Servers Senior Systems Engineer/ Database Administrator Infosys Limited August 2011 to June 2015 Tenure: Aug 2011- June 2015 Worked in the team (Line 1 and Line 2) as a senior resource (Systems Engineer).Involved in various issues under incident management like handling. Break fix issues, incidents, requests etc. Maintained Microsoft Server for all the SQL Server related queries/issues and having good experience in configuration and troubleshooting High Availability Tools of Microsoft SQL server like, Replication, Mirroring, Log shipping and Clustering. Responsibilities ? As a SQL DBA for IMS team, I am responsible for responding to high-level troubleshooting requests from various teams and team members. ? Implemented the issues as per the user requirements. ? Troubleshooting on SQL Server Full, Differential, Transaction Log Backup Failures ? Troubleshooting on SQL Server Database Data File Full/ Log File Full issues. ? Good hands On Log shipping, Alwayson, Clustering and Mirroring. ? Worked on 2node and geo clustering. ? Worked under Active/passive Clustering environment. ? Implemented Log shipping and mirroring as a part of HA and DR. ? Supported Customer service databases which are more than 2TB. ? Implementation of SQL Logins, Roles and Authentication Modes as a part of Security Policies for various categories of users. ? Played an active role in requirements gathering, blueprint, design, configuration and documented ? Designed and implemented comprehensive Backup plan and disaster recovery strategies Implemented. ? Involved in trouble shooting and fine-tuning of databases for its performance and concurrency ? Complete documentation about the database Created groups, roles, users and assigned access privileges to users. ? Scheduled jobs and alerts using SQL Server Agent. ? Documented HA and DR strategies and actively Participated in DR Test. ? Updating/Deleting Filestream Data. ? Implemented Robocopy process with SQL Agent to automate the file transfer ? Troubleshoot issues with Availability Groups/Replicas/Databases/Listener ? Handling issues with Databases out of sync in Availability Groups ? Configuring backup strategies for Databases in Availability Groups ? Monitoring Event viewer, SQL Error logs and Log File Viewer for Software and hardware related errors. ? Experience in Performance Tuning, troubleshooting. Monitoring Dashboard Reports for Performance Tuning and finding bottlenecks in database. ? Expertise in handling Incidents, Service Requests. ? Replication, Always On Availability Groups and Clustering. ? Flexible, enthusiastic and project oriented team player with solid communication and leadership skills to develop creative solution for challenging client needs. ? Monitoring the alerts of the job failures, log file issues and data file issues ? Involved In Building out New secondary Data- center servers, by configuring SQL 2005/2008/2012 with DR Strategy. ? Geo-Clustering with 2 and 3 nodes (multi-subnet. ? Experience working in Active/Passive, Active/Active cluster environment. ? Experience with HA/DR SAN Production environment - AlwaysOn, ? Expertise implementing high availability with Always on Availability Groups and failover clustering. Environment: MS SQL Server 2008/2008R2/2012, Business Intelligence - MS SQL Server Integrated Services (SSIS) and MS SQL Server Reporting Services (SSRS), SQL Agent, SQL Profiler, Comm Vault, Database Mail, T- SQL, Windows2003/2008 server, SQl sentry, Visual Studio. Education Bachelor's Skills Sql Dba, DBA, Sql Database, Sql Server
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Database_Administrator
Systems_Administrator
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Database Administrator Database Administrator Database Administrator - US Army Fayetteville, NC I specialize in inbound calls on high ticket programs and services and will help increase your closing rates. I work remotely as a contractor and only do commission. If you want to schedule a call with me feel free to send me a message on LinkedIn or use my Calendly booking link above. Work Experience Database Administrator US Army July 2018 to Present High Ticket Closer, Independent Contractor January 2018 to Present Helicopter Repairer US Army May 2016 to June 2018 Chief Safety Officer Norwich Artillery Battery November 2015 to May 2016 ROTC Cadet US Army February 2013 to January 2016 Commanding Officer April 2015 to October 2015 Executive Officer April 2014 to March 2015 Donations Cold Caller Norwich University September 2014 to November 2014 Leadership Experience Training Sergeant April 2013 to March 2014 Director, Kidsville Rock Climbing Wall Instructor Education BS in Entrepreneurship Norwich University May 2016 Skills Closing, Aviation Links http://www.linkedin.com/in/calebwright1 http://www.calendly.com/calebwright Additional Information Skills Sales Public Speaking Sales Psychology Closing Leadership Management Aviation Military
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Database_Administrator
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Junior Database Administrator Junior Database Administrator Junior Database Administrator Dallas, TX Seeking an intern position in software development using skills of big data management and cloud computing during the summer of 2015 where I can utilize my dexterity and technical acumen thereby serving to the organization. Authorized to work in the US for any employer Work Experience Junior Database Administrator Tata Consultancy Services Limited November 2011 to July 2014 Responsible for hosting and maintenance of databases, database up-gradation, space management, performance tuning, user related incidents and request handling, back-up management, migration of database between various servers, maintaining and monitoring data security. Won the On-The-Spot-Award from the organization for excellent contribution to my project. Activities: Organized and volunteered various events in the department of my college as a member of Association of Students of Computer Science and Engineering. Won first prize in paper presentation on Data Mining, during the Annual Tech-Fest held at my college. Passed the Business English Certificate (BEC-Vantage), English communication examination conducted by University of Cambridge ESOL with a C grade. Participated and volunteered many events during school and college level as a Junior Scout and received State Level award for the same. Work Authorization: F1 Visa Education Bachelor of Technology in Computer Science and engineering Biju Patnaik University of Technology - Raurkela, Orissa June 2011 Master of Science in Computer Science The University of Texas at Dallas - Richardson, TX Additional Information Skillset: Programming Languages: C, C++, Java, Python, Shell Scripting using Linux Web Technology : HTML, PHP, XML Database : Oracle 9i (Oracle Certified Associate, 9i), Oracle 11g, MySQL Data Management : Cloud Computing, Machine Learning Data Analytics : Apache Hadoop, Apache Mahout, Cassandra, Pig, Hive, SPARK
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Database_Administrator
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Systems Analyst/Project Engineer Systems Analyst/Project Engineer System Support Specialist- Honeywell Raleigh, NC Work Experience Systems Analyst/Project Engineer Honeywell - Raleigh, NC September 2017 to Present Implementation Lead FUJITSU NORTH AMERICA - Durham, NC July 2016 to September 2017 Key member of Data Activity Monitoring team. Responsible for implementing security systems for the client that provide detection, prevention, containment, and deterrence mechanisms to protect sensitive data. Maintain the IBM Security infrastructure and software with system patches and upgrades in order to meet compliance standards. Experienced with deployment/administration of IBM Guardium v9/v10 and IBM PIM v 2.0/v2.1.0 data security tools. Demonstrated experience in configuring STAP/GIM agents on the databases servers and configuring inspection engines for Oracle, DB2 and MS SQL server platforms. Experienced with compliance requirements for database security (HIPAA etc.). Maintain access for GUI admin, access manager and account passwords. Responsible for alerting, reporting and RCA in case of any malicious or abnormal reported by IBM Guardium. Highlighted Contributions: ? Successfully Implemented IBM InfoSphere Guardium within an enterprise environment with about 350 production databases running on Oracle, SQL Server and DB2 on Linux, AIX, Solaris and Windows platforms. ? Involved in planning and execution of Guardium upgrade from v9 to v10. ? Successfully implemented and administered PIM monitoring in the customer environment. ? Designed compliance and audit reports to clean up the traffic and implemented policies in place to monitor sensitive customer data. ? Designed security solutions for business technology requirements according to HIPAA standards. ? Implemented custom monitoring plans, Audit reports as per the customer standards in IBM Guardium. ? Communicated with IBM (PMRs) for resolution of issues. Project Lead-Oracle Database Administrator FUJITSU NORTH AMERICA April 2016 to July 2016 Provided expert level support for creation of a brand new QA environment for critical applications. Responsible for formulating a process to transfer production data to the new environment and successfully integrate user encryption for QA users into the new region. Used RMAN strategies to transfer data from production to the new region. Evaluated technical documentation in an effort to resolve NAS issues. Installed, configured and maintained oracle databases to be customer ready in time. Tuned the new databases as per the requirements from developers/testers. Highlighted Contributions: ? Recognized by customer for delivering the critical environment for the application team before deadline. ? Responsible for Installation of oracle software on the new UNIX servers. ? Configured RMAN scripts to disk for backup and restore procedures. ? Configured automated jobs for the new databases using control-m and Crontab. ? Worked with application team to perform necessary database modifications. ? Prepared technical documentation for the team. Oracle Database Administrator TUFTS UNIVERSITY February 2016 to April 2016 Provided technical support as part of Tufts Technology services to support over hundred production and development databases. Responsible for troubleshooting Oracle and Microsoft SQL server databases, improving performance of on-line applications and batch processing, and integrating new technologies into product. Provide production support of applications, databases and/or systems. Evaluate systems and processes in an effort to resolve technical problems. Install, configure and maintain oracle and SQL server databases. Manage and perform standard maintenance, performance monitoring, and tuning of database instances. Support existing databases while assuring optimized performance, stability and uptime. Assess databases to assist in troubleshooting and performance tuning. Highlighted Contributions: ? Responsible for Installation and upgradation of all existing databases to the current oracle version. ? Configured SQL server databases for windows platforms. ? Modifying existing database refresh standards and procedures. ? Work with application to perform necessary database modifications. ? Prepared new training documentation for the team. Project Lead-Oracle Database Administrator FUJITSU NORTH AMERICA February 2014 to November 2015 Provided 24x7 support to Production/Test/QA/Development databases to identify the root causes associated with bottlenecks related to database and application interaction. Additionally, provide support for application release changes. Served as a strategic thought leader and effective problem solver, leveraging leadership, technical, and project management skills to advance capabilities, establish protocols, and mitigate technical risks. Function in a lead IT capacity, tasked with leading administrative projects. Interacted with development and application teams to determine application data access requirements. Analyzed database resource consumption, for problem avoidance and trend forecasting. Installed, upgraded and patched Oracle databases to keep the environment current. Experienced in implementing High availability and disaster recovery solutions. Performed database performance tuning using approved solutions and utilities. Interacted with Oracle Support to resolve issues with respect to any new bugs. Maintained user reference by maintaining technical documentation about the environment. Highlighted Contributions: ? Upgraded analytical Databases to the current versions of Oracle. ? Migrated databases over different platforms using data pump utilities. ? Within the first two months of the consultant project, hand selected to take over all backup operations. Successfully overcame a long-standing technical issue by modifying policies and setup. Implemented a new method for setting up backups, trained team members and avoided a crisis situation. ? Recognized by senior management optimizing the backup systems; simplified critical scripts and ensured they worked properly. ? Performed fail over testing to simulate production database disaster recovery using SRDF replication. Business Analytics and Reporting Associate WYNDHAM WORLDWIDE June 2013 to August 2013 Worked under the mentorship and guidance of the IT Manager and VP; selected into a highly competitive internship tasked with analyzing the utilization statistics of OBIEE Enterprise Analytics and Reporting System for this global company with operating income of $910M. Provided useful inputs towards the wider OBIEE initiative in EBS reporting project planning. Performed quality assurance on Wyndham OBIEE training created as part of the OBIEE. Highlighted Contributions: ? Enhanced Internal Audit reporting for WWC and WER resulting in significant benefit and savings for the business. ? Architected and optimized key reports modified their layout, transparency and clarity. ? Managed and supported IBM Cognos production issues related to the BI environment. Infrastructure Analyst RANBAXY PHARMACEUTICALS, INC May 2010 to May 2011 Prepared a disaster recovery plan for the North American region operations. Tiered the applications accessed by users. Determined the RPO and RTO for various applications and data. Investigated and proposed DR site as per the user requirements for various data centers. Performed desktop support duties such as install new windows OS and upgraded existing software for the new laptops. Planned and concluded DR proposals using SAN based recovery, VMware options and back up based recovery using Data Domain Software. Conducted problem determination using documented procedures and available tools supporting computer software and hardware including Windows XP, Internet services, Hosted Email services, printing, scanning, telephone, and other technology services. Ensured problem resolution by updating the Track-It Case Management system for problem resolution, by initiating and tracking problem assignments to technical resources. Assisted meetings and carried out operations to tier different systems as per the OS requirements. Education M.S. in International Business New Jersey Institute of Technology - Newark, NJ December 2013 B.S. in Computer Engineering New Jersey Institute of Technology - Newark, NJ August 2007 to December 2011 Skills Database Administration (5 years), Project Management (3 years), Change Management (4 years), System Administration (2 years), Cloud Computing (1 year) Certifications/Licenses ITIL v3 Foundation June 2017 to Present Cloud U May 2017 to December 2020 CAPM May 2018 to May 2023
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Systems_Administrator
Database_Administrator
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Independent Software Developer Independent Software Developer San Antonio, TX Work Experience Independent Software Developer Houston, TX December 2017 to Present Software Engineer | Full Stack Developer Engineered solution designs for clients. Array of services included but not limited to website, mobile app development, and blockchain (ERC20 Compliant Tokens). Affluent in a wide array of languages including Java, PHP, and Swift. Currently learning C++ and Unity virtual reality programing. By listening to clients with an open ear, I formulate business process and ideas into useable technology. At present I have developed two apps for both Apple and Google Android platforms. Produced an asset tracking rideshare app with a fully integrated back end Implemented Google Maps as well as Mapbox to offer real time asset management and asset tracking Integrated server to server messaging allowing for intra app communication via goggle cloud messaging Implemented Stripe payments as well as Brain payments to ease transaction processing while being compliant with PCI regulation Voice over IP (VoIP) integration with Twillio was achieved, VoIP was integral to allow customer communication with client drivers and suppliers while inuring privacy to both the passenger and the driver Utilized iOs storyboard development and Android XML layout development for an easy to use User Interface Published an ERC20 compliant Token on the Ethereum blockchain Worked with Smart Contracts and formulated an arbitration process utilizing Blockchain Back end server management skills as well cyber security, and threat mitigation. Protected servers from DDOS attacks, port scanning and other vulnerabilities Development of new hardware solutions for defense applications. Applications included facial recognition, Gunshot recognition, as well as concealed object detection Business Analyst Empyrean Health Benefit Solutions - Houston, TX June 2017 to November 2017 for fortune 1000 Clients. Business Systems Analyst | Special project 2017 defining objective Devised a process to achieve a 2017 company defining objective. Architected a data warehouse / OLAP cube that was a staging area to bring flat files such as excel invoices for automated loading into Microsoft Dynamics using Smart Connect. New process also reduces the day sales outstanding, thus increasing enterprise value. Guided multiple departments in the invoice automation process from IT infrastructure, IT Database managers, Shared Services, Product managers, Call center and Customer service teams. Providing much needed input about Microsoft Dynamics. Reduced the excessive time needed for manual inputs thus increasing employee productivity by converting manual excel spreadsheets into automated process, using ETL packages Increased overall efficiency, and accuracy of business process Eliminated errors and omissions in billing by identifying outdated SQL billing codes, and updating where necessary Identified Infrastructure configuration issue that was leading to data loss in the accounting server eliminating rework for the Financial Department due to data loss Business Analyst | Database Administrator Dishaka, LLC - Houston, TX June 2015 to October 2016 Houston, TX June 2015 - Oct 2016 Family owned, full service distributor and snack manufacturer covering the globe Business Analyst | Database Administrator Streamlined main warehouse shipping and receiving processes after bottleneck identification analysis. Generated financial reports and measured product effectiveness with metric analysis. Reduced errors with successful supervision of inventory transfer and audit processes. Served as IT help desk contact for software and hardware issues. Instrumental in seminar training for ERP system implementation. Guided cross-functional teams in operational technology improvements. Earned promotion from Inventory Clerk to Data Analyst following successful tenure of process improvement Spearheaded the development and implementation of the SQL based ERP system resulting in 99% improved accuracy and cash conversion cycle reduction Identified a material overuse in bill of materials which generated the company a potential cost savings of over $1M annually Business Development Intern Grosvenor Square Advisors - Los Angeles, CA 2013 to 2015 Los Angeles, CA 2013 - 2015 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Global merchant bank providing debt capital, asset sale and restructuring services Business Development Intern Provided high level executive support to CEO. Reviewed contracts to ensure accuracy and risk management in commodity trades. Analyzed and advised on accuracy of shipping documents, lines of credit and trade finance strategies. Education Master of Business Administration in Business Administration University Of Texas San Antonio - San Antonio, TX Present Bachelor's in BBA, Finance University Of Houston - Houston, TX 2010 to 2012 Skills MYSQL, Android, PHP, HTML 5, SSRS (2 years), Crystal Reports (3 years), IOS (2 years), Inventory Control (2 years), ERP (2 years), Financial Reporting (3 years) Assessments Data Analysis Proficient August 2019 Measures a candidate's skill in interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: https://share.indeedassessments.com/share_assignment/3i7wxscwdisutzu Attention to Detail Familiar August 2019 Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: https://share.indeedassessments.com/share_assignment/gbjktit67xphkkzj Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information Scrum Master ( Scrum.org PSM) Six Sigma Green Belt
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Software_Developer
Database_Administrator
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Database Administrator Database Administrator Database Administrator - USAID (RLS) Hyattsville, MD 5 plus years proven experience working with databases, preferably Microsoft SQL Server Databases 2008 / 2012 /2014/ 2016. Effectively identify, manage and mitigate risks within the scope of assigned job responsibilities Work Experience Database Administrator USAID (RLS) February 2015 to Present Installation, Configuration, Administration, Upgrade SQL Server in different versions. Strong knowledge of and experience with index, and statistic, and execution plan management Experience in troubleshooting and resolving all types of database issues (experience troubleshooting replication, log shipping issues, Always on issues) Follow Microsoft best practices for configuring and operating SQL Server Properly maintain Backup and Recovery methods Support SQL Database Operational of Developers and Business users Configured and maintain High Availability (HA) and Disaster Recovery (DR) options for MSSQL Server. Implementing automation of reoccurring DBA tasks. Good communication and documentation skills for processes and procedures Failover Clustering and SQL Server AlwaysOn configuration and support Knowledgeable of Performance tuning at the server and SQL Server database and Query level Working with Idera SQL Diagnostic monitor tool Provide database production support of critical systems including backup and recovery, database object creation and administration, performance tuning of queries and data structures. SQL DBA Main Street Technologies, Inc March 2014 to January 2015 Work experience and strong knowledge in disaster recovery Rebuild Servers (Restore & Recovered from tape/CD backup) from backup Configured Log Shipping from Production to Standby Server (Running as Reporting Server) Created Backup strategy for production and development environment. Developed Database Maintenance Plan for rebuild and reorganized indexes. Monitor and troubleshooting connectivity issues Permissions, etc. with custom applications and SQL Server Error Log, space usage. Run DBCC statements to check physical and logical consistency of the database. Export & Import data from Oracle, MySQL, and Access Database including flat files like text, excel, and CSV files into SQL Server databases Respond to service ticket requests and troubleshoot issues as needed Perform routine monitoring, administration and maintenance of the MS SQL Server databases within the hosted environments Provide after-hours support as needed Experience with data analysis, design, and development and with the deployment of database objects Find Query problem by reading and acting on SQL Server execution plans Supporting a mission-critical database environment on a 24x7 basis Education Bachelor of Science Kabul University 2003 to 2007 Skills Clustering (4 years), Database (5 years), Integration (Less than 1 year), INTEGRATOR (Less than 1 year), MICROSOFT SHAREPOINT (Less than 1 year), MICROSOFT SQL SERVER INTEGRATION SERVICES (Less than 1 year), MICROSOFT SQL SERVER REPORTING SERVICES (Less than 1 year), MICROSOFT SSRS (Less than 1 year), MSSQL Server. (5 years), Performance tuning (4 years), replication (4 years), Security (Less than 1 year), SharePoint (Less than 1 year), shipping (5 years), SQL (5 years), SQL Server (5 years), SQL Server Integration Services (Less than 1 year), SQL server Reporting services (Less than 1 year), SSRS (Less than 1 year)
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Database_Administrator
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Database Developer Database Developer Database Developer - Charles Schwab Over 5+ years of experience in Oracle PL/SQL development and management skills with distinct phases of SDLC involving Analysis, Design, Development, Implementation, Testing and Deployment of business applications. Worked as a Business analyst and DBA requirements gathering, business analysis, testing, metrics and project coordination. Dexterous in solving with the SSIS, SSRS, SSAS in OLTP and OLAP (Data ware house) environments. Worked with the process of BICS usage tracking. Created Tables, Views, Constraints, Index (B Tree, Bitmap and Function Based). Developed complex SSRS reports using multiple data providers, Global Variables, Expressions, user defined objects, aggregate aware objects, charts, and synchronized queries. Skillful hands on Performing operations using oracle 10g,11g and 12c and Can create, develop and maintain SQL processes for channel performance data warehousing. Good understanding and knowledge in Logical Database Modeling and Database design (Start Schema). Skilled with the SDLC phases of Analysis, Design, Development, Implementation, testing and Support. Developed Oracle PL/SQL code using Packages, stored Procedures, Functions, Triggers, Cursors, Views and Materialized views as per the business requirement for enhancement or to resolve issues. Knowledgeable in RDBMS and projects using Oracle, SQL Server, SQL, PL/SQL programming. Have experience in defining and implementing Enterprise Metadata Architecture, Standards, guidelines and data/integration architectures for a large project, illustrating mastery of design patterns and best practices. Ability to Implementations R12 with GL, AP,AR,FA,CE,iProcurement, iReceivables, iExpenses, E-business tax and Sub ledger Accounting(SLA). Knowledge installation and configuration of core Informatica MDM Hub components such as Hub Console, Hub Store, Hub Server, Cleanse Match Server and Cleanse Adapter in Windows. Skilled in applying SQL concepts like Normalization, Database design, Performance Analysis. knowledge of key Oracle performance related features such as Query Optimizer, Execution Plans and Indexes. Knowledge in solving Oracle Applications modules, Multi Org, Reporting Currencies Setups, Chart of Accounts, FSG, Budgets and Flex fields. Efficient with Waterfall and Agile methodologies. Proficient in Creating Package Configurations to deploy the packages through DEV, TEST and PROD Environments. Worked with the XML files. Good knowledge in LINUX, UNIX and Shell scripting. Expertise in Providing and making recommendations for physical database design, architecture, testing, performance tuning, and implementation of Oracle DB. Excellent in analytical, problem solving and communication skills with ability to be an effective team member and have capability to work under severe time constraints. Work Experience Database Developer Charles Schwab - Lonetree, CO January 2018 to Present The Charles Schwab Corporation is a bank and stockbroker based in San Francisco, California. It was founded in 1971 by Charles R. Schwab. It is ranked 13th on the list of largest banks in the United States and it is also one of the largest brokerage firms in the United States. Responsibilities: Created the databases and schema objects including tables, indexes and applied constraints, connected various applications to the database and written functions, stored procedures and triggers. Developed Custom Logging so user can know when a row is inserted in custom logging table by every SQL package that executes. DataStage jobs using stage variables, Derivations, functions, Constraints, etc. Filtered data from Transient Stage to EDW by using Complex T-SQL statements in Execute SQL Query Task and in Transformations and implemented various Constraints and Triggers for data consistency and to preserve data integrity. Involved in integrating different Database Applications using Microsoft Visual Studio packages. Creating packages that involves migration from legacy systems to centralized Database. Designed and tested packages to extract, transform and load data (ETL) using SSIS, designed packages which are utilized for tasks and transformations such as Execute SQL Task, Mapping the right and required data from source to destination, Data Flow Task, Data Conversion, For each Loop Container. Implementation of work on the weekly bases on the SQL development of the required Schemas & Procedures. Develop the Perl and Shell scripts to automate the finance billing file in the different environments. Use of the Jenkins for the deployment of the work done in to Production. Develop the post-processor script in PERL for American Funds ingestion process to move the pdf files to the NAS mounted directory structure based on the config file format. Develop the pre-processor and post-processor scripts in PERL for the Mercer Funds files to create the index files for the incoming zip files and to update corresponding DB2 tables during the post ingestion process. Experience as an EDI analyst performing verification and validation of the EDI transactions. Used For-Each Loop Container, Script task, Expressions, Execute SQL task, Send Mail task, Package Execution task to achieve business needs. Worked with various transformations in Informatica power center like Filter, Aggregator, Joiner, Rank, Router, Sorter, Source qualifier, and Update Strategy transformations. Running the AWR reports for the Database performance gathering and reporting. Create, manage SQL Server Azure Databases. Designed elevated level ETL architecture for overall data transfer from the source server to the Enterprise Services Warehouse. Designed and developed ETL processes using Data Stage designer to load data from oracle, MS SQL, Flat Files (Fixed Width) and XML files to staging database and from staging to the target Data Warehouse. Environments: EDW, Toad,AWR (OEM), Data conversion, XML, Shell scripting, MS SQL,PEARL, Data warehouse, ETL, ETL Mapping, SQL Azure. Oracle PL/SQL Developer Freeport LNG - Houston, TX January 2017 to January 2018 The Freeport LNG marked a turning point in the U.S. oil and gas industry. For Freeport LNG, it meant taking our business in a new direction: transforming an import terminal into a natural gas liquefaction and liquefied natural gas (LNG) export facility. Responsibilities: Oracle Applications 11g Maintenance, Patching, Performance tunings Apps Development and Database Support & Maintenance Oracle Apps on AD utilities. Applied patches (One-off, Mini-patch, Rollup Patch, CPU) and performing AD activities and Trouble shooter several worker issues and used default files to reduce patch timelines. Resolve the view log/out files issue of concurrent requests, TAR support, database tuning, CM administration and Monitoring tablespace free spaces, re-sizing datafiles, Alert log trace files. Cloning Oracle RAC Applications R12 from production RAC to NON-RAC environment and Oracle Applications 11.5.9, 11.5.10.2 from production to NON-RAC environment. Have a balanced knowledge in Oracle Grid Control environment. Oracle 9i and 10g 2-Node and 3-Node RAC installation and configuration. Oracle Cluster ware installation and database upgradation from 9i RAC to 10g RAC. Good exposure of using Oracle performance tools like AWR/ADDM, STATSPACK, explain plan, TKPROF, SQL Trace, ANALYZE Indexes OPatch. Have also Created the indexes on the columns based on the explain plan, TKPROF and analyzing the tables. Performance analysis of different database objects. Development of the front-end functionality. Create various Stored Procedures and Database triggers. Monitoring the Tablespaces Usage and Indexes usage regularly. Has been involved in the continuous enhancements and fixing of production problems. Storage management, sizing the database objects, monitoring Disk usage. Monitoring the Backup Status (Exports, Cold Backup, Hot Backup). Debugging the bugs in SQL using Toad and troubleshooting end user problems. Migrating data using Import and Export utilities. Creating RMAN backup, recovery catalog. Gathering Statistics by using Stats pack. Worked in creating System documentation such as Technical Specification, Unit Test Plan and System Flow. Automation of daily database backup task using windows task scheduler. Environment: Oracle Applications 11i/R12, Oracle 9i, 10g, 11g, RHEL 4.2, SQL, Windows 2003 with active directory, PL/SQL, OEM, TOAD, SQL Developer, SQL*Loader, NT, ASM. Oracle PL/SQL developer Fidelity & Guaranty Life - Baltimore, MD August 2016 to December 2017 For over 50 years, Fidelity & Guaranty Life has been a catalyst to help others plan for tomorrow. With approximately 700,000 policyholders counting on the safety and protection features of our life insurance and annuity products. Responsibilities: Worked on Data Extract Process which is done on demand as per the user requirements. Upon their specific request, data is retrieved from various systems using SQL/PLSQL coding and delivered in their requested format. Actively involved in optimization and tuning of SQL queries through utilizing the explain plan to find out the problem area of the query. Used Temp Tables to reduce the number of rows for joins, to aggregate data from various sources for different reports. Provided alternative approaches when faced with performance bottlenecks. Approaches like range partitioning, global temporary tables. Created Indexes on tables for new database to faster retrieval of data for the Reports. Loading the data from UNIX server to external tables and managing the data as per the customer requirements. Created the database objects like tables, views, procedures, packages, triggers, materialized views using Oracle tools like SQL* Plus, Toad, Oracle SQL Developer. Proven skills in Data Cleansing, Data Archival, Data Migration, ad-hoc reporting and coding utilizing SAS on UNIX, Windows. Extensively involved in writing SQL queries (Sub queries and Join conditions), PL/SQL programming. Performed SQL tuning on complex queries using tools such as Explain Plan, TKPROF and DBMS Profiler. Involved in writing Bulk Collects, Cursors, Ref Cursors, and Exceptions within the various procedures. Support and modify existing code and Involved in migration of data from legacy application to Project View and involved in creation of Reporting DB from the Transaction DB and in creating UNIX shell Scripting. Environment: Oracle 11g, SQL Developer, PL/SQL, TOAD, Windows 7, UNIX. Oracle Database Administrator(INTERN) Spins LLC - Chicago, IL September 2015 to July 2016 At SPINS, we believe there's more than meets the eye to data. As the leading provider of retail consumer insights, analytics and consulting for the Natural, Organic and Specialty Products Industry, we strive to transform raw data into intelligent and actionable business solutions. Responsibilities: Oracle Applications 11i/R12 Maintenance, Patching, Performance tunings Apps Development and Database Support & Maintenance. Oracle Apps on AD utilities. Applied patches (One-off, Mini-patch, Rollup Patch, CPU) and performing AD activities and Trouble shooter several worker issues and used default files to reduce patch timelines. Resolve the view logout files issue of concurrent requests, TAR support, database tuning, CM administration. Monitoring tablespace free spaces, re-sizing data files, Alert log trace files and Responsible for cold/hot and rman backups. Cloning Oracle RAC Applications R12 from production RAC to uat RAC & NON-RAC environment. Cloning Oracle Applications 11.5.9, 11.5.10.2 from production to uat NON-RAC environment. Oracle 9i and 10g 2-Node and 3-Node RAC installation and configuration. Oracle Clusterware installation and database upgradation from 9i RAC to 10g RAC. Good exposure of using Oracle performance tools like AWR/ADDM, STATSPACK, explain plan, TKPROF, SQL Trace, ANALYZE Indexes OPatch. Performance analysis of different database objects. Development of the front-end functionality. Create various Stored Procedures and Database triggers. Monitoring the Tablespaces Usage and Indexes usage regularly. Storage management, sizing the database objects, monitoring Disk usage. Monitoring the Backup Status. (Exports, Cold Backup, Hot Backup). Debugging the bugs in SQL using toad and troubleshooting end user's problems. Migrating data using Import and Export utilities. Creating RMAN backup, recovery catalog and Gathering of Statistics by using Stats pack. Loading data using SQLLDR from flat files. Jr Oracle PL/SQL Developer Readmind Info Services - Hyderabad, Telangana June 2013 to July 2014 ReadMind info Services is An ISO 9001:2008 Certified Company. Simply known very well as a rmis and its a fast growing, innovative HR Services provider especially Staffing and Recruitment for IT and NON IT segment and other services in various sectors. Responsibilities: Worked with front-end team to provide them with necessary data using stored procedures and packages. Created the database objects like Tables, Views, Stored Procedures, Functions, packages, triggers using tools like, SQL Developer and SQL*plus. Implementing Backups and Restoring when necessary. Responsible for data migration between systems on different Oracle versions. Worked on creating technical specification document. Involved in writing complex SQL statements. Developed SQL scripts for maintaining Administration tasks. Environments: Front-end development, SQL, SQL*plus, data migrating and Technical documenting. Skills Amazon Elastic Block Storage (Less than 1 year), databases (1 year), EBS (Less than 1 year), java (Less than 1 year), Loader (1 year), MS SQL SERVER (1 year), OEM (2 years), oracle (4 years), PL/SQL (3 years), RMAN (1 year), scripting (2 years), Shell scripting (2 years), SQL (4 years), SQL Server (1 year), UNIX (1 year)
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Database_Administrator
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Oracle - Database Administrator Oracle - Database Administrator Oracle - Database Administrator - ETCC Dallas, TX Oracle Certified Professional with 10 Years of experience in Oracle DBA with proficiency in, Goldengate,Non-RAC,RAC,RMAN and Dataguard. Experience in Installation, Configuration and Troubleshooting of Oracle Database on Solaris OS, IBM-AIX, Red Hat Enterprise Linux (RHEL) and Windows on highly transitive and Very large databases (VLDB). Experience in configuring and managing OracleReal Application Cluster databases with ASM technology. Installed and Configured the Golden Gate software and created manager, extract, replicate trail files and tested the data is flowing from source to target database. Technical expertise in Oracle DB implementations, maintenance, trouble shooting and administration. Experience upgrading Oracle databases from 9iR2 to 10gR2, 9iR2 to 11gR2 and 10gR2 to 11gR2 [11.2.0.2.2] on RHEL, AIX and Solaris 10 SPARC 64-bit systems. Implementation and Administration of Oracle Dataguard. Configuring and Administering Oracle 10g Automatic Storage Management (ASM). Working knowledge in Oracle GRID control (Oracle Enterprise Manager). Experience in applying Oracle PS,CPU Patches on 9i, 10G and 11G. Experience in Patching Grid Infrastructure home. Experience in Installing, Configure and maintained 2 Node 11g RAC/Non-RAC with ASM development databases. Experience in monitoringtablespaces, indexes, extents and performance tuning. Exposure of working on OEM and Strong in Database Backups using RMAN, Export/Import, and Data pump, SQL Loader, etc.. Backup, Recovery and Cloning of databases using RMANalso profound in using the new oracle11g features in these utilities. Handson experience managing SAP database using SAP tools. Strong Experience in Cloning of databases using RMAN, VERITAS Net Backup. Excellent Knowledge on Oracle Support processes for technical requests with Metalink. Good working Knowledge of SQL and PL/SQL Work Experience Oracle - Database Administrator ETCC - Dallas, TX August 2015 to Present Installed, configured, and maintained Oracle 11 g R2 on Linux. Upgrading Oracle Database from 11.2.0.3.0 to 11.2.0.4.0 Installed OAS 10.1.2, 10.1.3 and configured and deployed the applications. Worked on data center migration for one of the client of ETCC. Ensuring SLA timings by taking and restoring backups from PROD to TEST. Implemented Data Guard on oracle 11g R2 on Linux. Have worked on encryption using TDE and SQLNET encryption for PCI compliance. Used to Be on-call, attend to problems on a daily basis, resolve various database- related issues and customer requests. 24*7 Production support. Worked on Morning checks to ensure all production databases and applications are in good health. Scheduling RMAN Database backups on Linux Server. Scheduling RMAN backup jobs from Oracle Enterprise Manager. Had played the supervisory role to the offshore team for a brief period of time. Performing Failover operations/Disaster Recovery in Data Guard Environment. Used OEM extensively and set up Rules for alert notification and schedule RMAN backups with failure notification. Wrote shell scripts for weekly/daily backup , to_stdby and to_snapshot. Performed production database maintenance and modifications to ensure databases are operational, as well as diagnosed and corrected any database environment problems; monitored database usage, and reported on database performance and system availability. Environment:Oracle 10g/11g RAC on Solaris/Linux, RMAN, Data Guard, UNIX Shell Scripting, HEAT-LITE tool, OEM. Oracle - Database Administrator Walgreens, IL August 2013 to July 2015 Installed, configured, and maintained Oracle 10g and 11 g R2 on Linux and also Upgraded from Oracle 10g to 11g Installed, Configure and maintained 2 Node 11g RAC/Non-RAC with ASM development databases. Upgrading Oracle Database from 11.2.0.2.0 to 11.2.0.3.0 Ensuring SLA timings by taking and restoring backups from PROD to TEST. Partitioning of large tables for fine performance tuning. Implemented Data Guard on oracle 11g R2 on Linux. Scheduling RMAN Database backups on Linux Server. Upgraded development databases from 10.2.0.5 to 11.2.0.3. Scheduling RMAN backup jobs from Oracle Enterprise Manager. Had played the supervisory role to the offshore team for a brief period of time. Configured and maintained replication using Oracle Golden Gate. Performed a zero downtime cross platform database upgrade using Oracle Golden Gate. Monitoring Goldengate process and working on issues. Performing Failover operations/Disaster Recovery in Data Guard Environment. Used OEM extensively and set up Rules for alert notification and schedule RMAN backups with failure notification. Wrote shell scripts for purging trace files, alert log and network log files in Sun Solaris boxes which is used as standard script across all the databases. Performed production database maintenance and modifications to ensure databases are operational, as well as diagnosed and corrected any database environment problems; monitored database usage, and reported on database performance and system availability. Environment:Oracle 9i, 10g/11g RAC on Solaris/Linux, RMAN, Data Guard, UNIX Shell Scripting, Fog light tool, OEM. Oracle DBA/Data Analyst Health Management Systems - Irving, TX September 2012 to July 2013 L3 Support: Providing Oracle database administrative support for Production, Development and Staging databases of HMS applications. Providing Level 3 Production Support. Responsible for processing all the E-mails and monitoring all the alerts. Installed, Configure and maintained 2 Node 10g RAC/Non-RACwith ASM development databases Installed, Upgraded Oracle software (10.2.0.4 to 11.2.0.3) on both single instance and RAC environments and applied various patches on RAC environments which include quarterly PSU patches and other minor patches for bug fixes on both ASM and DB instances. Configured and constructed development databases on RAC environment. Managing Daily Backups of Production database. Configured Standby database/ Dataguard for RAC databases Supporting monthly Change Activities related to Production database and generating AWR and ADDM reports after every Change Activity and perform tuning on SQL's identified in the reports. Implemented database refresh using RMAN and full EXPORT/IMPORT. Scheduled full database backup jobs and archive jobs through OEM. Creating and Managing Table spaces and Data files as needed and implemented database level security using Roles and privileges. Performed database refreshes using RMAN. Monitoring alert logs, trace files to check Database health and corruption. Providing 24*7 on call production support. Upgraded Oracle RAC Database's to 11.2.0.3 from 10g. Resolved gaps in Dataguardusing RMAN. Migration of database storage location from Filesystem to ASM. Implemented Rman backups from Physical Standby. Environment: Oracle 10g, 11g, RAC, RMAN, ASM, GRID Control, RHEL , HP-UX, Sun OS, Oracle Enterprise Linux. Oracle - Database Administrator GE (Healthcare) - Waukesha, WI March 2011 to September 2012 Daily maintenance of the 200 production and 400 development and staging databases and pro-active monitoring of the performance. Installation, Maintenance & Configuration of databases. Monitor and report status of databases (capacity, size/limit, performance, etc.). Carry out with Database refresh (Using Hot & Cold backups, RMAN), schema refreshes, table refreshes. Creation of table spaces, user maintenance, database security imposition by creation and granting of roles and privileges. Distribution of Table spaces among different Disks and creation of Database objects and monitoring the tablespaces. Executed the scripts as on when asked by the developers and provided them the log files of the executed scripts. Worked on Oracle Enterprise Manager (OEM) used to schedule the database backups and handle the failed backups through OEM, used to extract the AWR and ADDM reports and extract the structure of tablespaces and tables through OEM. Production Support for Oracle 9i/10g/11g Databases. Installed, configured and performed the maintenance of SQL Server. Expertise in Microsoft SQL Server 2005 Database Administration including planning, implementing, backup, and recovery strategies. Optimized data loading using SQL*Loader to load different types of data from flatfiles to the Oracle server. Performed Refresh Activity for Databases from Production to Development, Testing Environment. Troubleshooting performance issues reported by the Application Team. Worked with application development team to resolve app related issues. Monitoring the Tablespace and thus help Predict Trends and take Appropriate Steps like adding and resizing the datafiles. Upgrading of Oracle RAC Database's to 11.2.0.3 Performing Databases Refreshes using Rman Duplication and Active Duplication. Applied Patches on Database home, Grid home Performed switchover and failover in a data guard environment. Creation of Physical Standby databases to Production Databases to ensure Maximum Availability through RMAN Environment: Oracle 9i,10g, 11g, RAC, RMAN, ASM, GRID Control, VERITAS Netbackup, Microsoft SQL Server 2005, SQL* Loader, RHEL , HP-UX, Sun OS, Oracle Enterprise Linux. Mar 2010Oracle - Database Administrator Fan, Fitzpatrick & Thompson, LLP April 2009 to April 2009 Creating and assigning appropriate roles and privileges to users depending on the user activity Using OEM, AWR, Statspack, SQL Loader for performing the administrative tasks Collecting database resource & CPU utilization in busy hours & idle hours and doing maintenance through reorganizing, collecting statistics. Worked on taking the health check reports of the database. Monitoring CPU& space utilization. Database backup and recovery. Used hot and cold backups using RMAN. Involved in Generic oracle database support and troubleshooting the issues. Used to Be on-call, attend to problems on a daily basis, resolve various database- related issues and customer requests. Capacity planning for changes in the size of databases due to business growth. Environment: Oracle 10g, Tomcat 6.0, Windows, J2EE Oracle DBA Satyam Computer Services Ltd - IN June 2005 to March 2009 Configured and constructed Development database. Designing and Creating database to support system needs. Creation of tablespace, adding datafiles, periodical backups and database recovery as needed. Monitoring the Mount points(Disk) for space issues and removing the Old files, dumps as per the retention period. Distribution of Table spaces among different Disks and creation of Database objects and monitoring the tablespaces. If the tablespaces reach the threshold value either resize or add the datafile as per the requirement. Worked on Oracle Enterprise Manager (OEM) used to schedule the database backups and handle the failed backups through OEM, used to extract the AWR and ADDM reports and extract the structure of tablespaces and tables through OEM. Creation of Users and granting required privileges and roles as required. Monitoring alert logs, trace files to check Database health and corruption. Environment: Oracle 9i,10g, RMAN, OEM, TOAD, VERITAS Netbackup, Sun OS Education Bachelors ofEngineering in Computer Science Osmania University Skills DATABASE (9 years), OEM (9 years), ORACLE (9 years), RMAN (9 years), UNIX (5 years), ORACLE 10G (4 years), SCRIPTING (3 years) Additional Information Technical Skills: Operating Systems RHEL 4, RHEL 5, OEL 4, WIN NT/2003/2008, Solaris 10, HP-UX Itanium, IBM AIX, Windows XP. RDBMS Oracle 11g/10g/9i, Oracle 10g Real Application Cluster (RAC), ASM,Microsoft SQL Server 2005,2008. Oracle Products OEM (Oracle Enterprise Manager), RMAN, SQL*Loader, Import and Export (EXPdp/IMPdp), ASM, TKPROF, SRVCTL,DBCA,DBUA Languages C,C++, SQL,T-SQL,PL/SQL,Java,UNIX/NT Shell Scripting, Perl. Tuning Tools TKPROF, EXPLAIN PLAN, STATSPACK, ADDM, AWR. Other Tools TOAD, Putty, SQL Developer, Blade logic BMC Database automation tool, Data ModelingTools,Erwin,Fog light Monitoring System, Net-backup management system, GRD Ticketing System, Nexus ticketing System.
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Database_Administrator
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Unified Communications Engineer, Level 3 Unified Communications Engineer, Level 3 Jawan Gaines - Exchange Developer New York, NY 7 years of experience Microsoft Exchange Engineer / Lync/Skype for Business. 7 years of experience in IT Systems Engineering. Expert in Microsoft Exchange server 2003/2007/2010/2013. Expert in Exchange server 2016/Exchange Online/Office 365. Expert in Windows Server 2008R2/2012. Skilled in Active Directory, PowerShell and Microsoft Azure (Azure AD Connect). Experience with using PowerShell 4.0 and PowerShell 5.0. Skilled in Lync 2013/Skype-for-Business. Planned and implemented Exchange on premise to cloud & hybrid. Interacted with the team and internal customers to ensure continuity and customer satisfaction with Exchange messaging and services. Responsible for deliverables of technical projects relating to Exchange/Lync messaging systems, collaborating with enterprise solutions design to deliver build diagrams and run documentation for operations. Worked with business leaders to recommend enterprise solutions to address business requirements relating to Exchange and messaging. Success at migrating an enterprise environment to the latest version of Skype for Business to include cloud migrations such as Office 365 services. Experience with routing and switching protocols, TCP/IP, QoS, VLANs, DNS and WAN protocols related to voice technologies in Exchange. Strong Windows Server 2012 and Windows Server 2016. Skilled in network captures and network troubleshooting. Working knowledge of load balancing solutions. High level of initiative and critical thinking applied to network solutions. Understand the integration of Lync/Skype systems within a Cisco IP telephony infrastructure such as CUCM and Cisco Telepresence. Experience with Microsoft ADFS, Microsoft Azure (Azure AD Connect) (DirSync), SCCM and SCOM. Expert knowledge of PowerShell to include parameterized scripting and toolmaking. Expert in designing actionable Key Process Indicators around Lync and Skype for Business. Working knowledge of MOF/ITIL best practices. A highly skilled Office 365,Skype for Business enterprise voice consultant capable of leading a global implementation. Work Experience Unified Communications Engineer, Level 3 Morgan Stanley - New York, NY January 2019 to Present This project required a global migration from Exchange 2010 on-prem to Exchange 2016 on prem with a UC migration from Lync 2010 to Skype 2015. Migrated users and public folders in an on-prem migration from Exchange 2010 to Exchange 2016. Responsible for performance and troubleshooting of all migration related tasks and resolutions of any issues. Responsible for Active Directory and ensuring consistency in all Active Directory attributes. Implemented Skype-for-Business 2015, and created sip trunks policies pulls server pools, and services. Performed server performance monitoring using Splunk Exchange monitoring SCOM. Resolved any issues related to the Exchange 2010 environment. Performed SQL server audits, maintenance plans archiving, and check for any inconsistencies. Worked with linked accounts in a Unix environment. Troubleshot issues with Active Directory and duplication. Created certificates and enrolled certificates for Skype-for-Business and updated any expired certificates for Exchange, uploading certificates into ISS & MCC certificate manager. Assisted various teams with troubleshooting, administrative concerns, automation, cleanup, and Active Directory, Identity, SCCM, SCOM, etc. Assisted with hotfixes, updates and patching. Set-up Skype-for-Business dial-in conferencing numbers with added sip trunks and dial-in numbers to regions. Used PowerShell scripts to performed user moves and bulk operations in Skype. Troubleshot and resolved Skype SQL job failures. Added authorized action to the proper group and checked for consistencies in the maintenance plan. Preformed business-to-business isolation link conferencing test and resolved issues with Microsoft support related to the Skype infrastructure. Troubleshot issues with archiving and forwarding. Manual user account provisioning and automated provisioning of Google apps. Created SCOM management pack for Skype 2015 and Exchange 2016. Created thresholds and services required for the management pack. Created Outlook Best Practices user guide to improve operations and performance. Implemented Outlook client with multiple delegates and found root cause of delegates in calendar slowness and AD account population errors. Resolved issues with database backup failures resulting in timeout, and gathered transaction logs manually. Performed isolation testing for global blackout events that included Data Center shutdown and replication to continue regionally in another location. Resolved issue of broken reports and other jobs running under the wrong permission or included missing job step. Resolved issues around the clock global Exchange and Skype-for-Business affecting users based in China, London and other time zones. Participated in global on-call rotation for engineers to maintain the messaging environment in ready state for business during the weekend Due to high volume failure recreated stored procedures and databases, and made sure that the maintenance plan was consistently being purging. Mounted public folder database and created PowerShell script to resolve suspended queues. Worked with vendors in high priority financial events to restore services and performed routing from Global Traffic Manager A10 and F5. Routed fax traffic through MSA and MTA in order to provide convert email to fax. Technologies: Exchange, Skype, Office 365, Email+, Unix Enterprise Operations Messaging Engineer Northrop Grumman - Chester, VA July 2017 to January 2019 This project provided support and assistance in the transition of the state of Virginia messaging services to Google services. This was a hybrid Exchange environment consisting of Exchange 2010, Cisco IronPort ESA 670, Lync, Veritas HMA, NetBackup , Microsoft Server and Active Directory, Windows PowerShell, Blackberry Enterprise system, AirWatch MDM, FileZilla SCOM SCCM, Server Virtualization (VMware preferred / Hyper V), RightFax, Listserv Distribution service, Cloud based archiving, F5 Load Balancing Services. Opened and created Firewall rules and F5 VIP configuration to provide communication to new software appliances and to create load balanced environments; to create and define ratios of F5 IronPort and exchange thresholds. Use of virtualization including VMware. Responsible for Windows server management. Responsible for email services including Exchange 2013, Exchange 2016 and Office 365. Managed and configured GPO, Active Directory, as well as server installations and configurations. Cisco IronPort ESA upgrade installation and configuration managing IronPort Cisco; reported high volume of mail, created and configured blacklist and whitelist. Installed and configured Lync server after failed update; decommissioned Lync server and joined Lync server to the server quorum and configured Lync accounts. Decommissioned Exchange environment and created Exchange recovery databases to conduct mailboxes for investigations. Data backup and recovery using NetBackup and Quest for Exchange environment. Performed mailbox restores and data restores. Managed RightFax environment and server and maintained uptime and operability. Conducted EMC PowerPath upgrades to Windows Server 2008 and Windows 2012 Server environment. Network and security management using Cisco. Configured and maintained listserv 3rd party application server for distribution list for the Governor of Virginia. During a bottleneck of Listserv the governor needed to send a distributed message where Exchange could not deliver the message due to a limitation of recipients of 4000. As a solution I reconfigured Listserv services and used logs to trace the source of the bottleneck. I removed the bottleneck thus allowing the governor to distribute the urgent message. Created scripts to verify if databases were mounted on primary server, if email sending threshold reached over 5000. Managed and administered an environment over 70,000 mailboxes and 200,000 distribution and security groups. Managed Blackberry Enterprise Server (BES) and messaging services environment for the Governors office. I cleared any outages caused by peaks in traffic, server failure, or stopped services. I created and removed mobile device accounts and managed mobile device groups. For example: During the election of for the Governor of Virginia, operations set-up a "War Room" that provided 24 hour support and with engineers working 8 hour standby rotations. Mitigated a SAN failure where disk failed at a rate of 2 per month; the data migration from a EMC unity san to a clarion AX4 over 4 TB of Exchange data consisted of drive mapping, cluster configuration, Published and managed the functionality of internal applications and policies to MDM that assisted over 70 agencies in mobility and messaging; verified service compatibility with Exchange and version upgrades are compatible with OS and environment. Conducted several upgrades to the AirWatch SAAS which maintained over 10,000 device connectivity to email and other applications and enabled security policies to aid Data Loss Prevention and other prohibited actions within Airwatch MDM. Load balanced Cisco IronPort through F5 Load balancer for agencies for State of Virginia, which substantially reduced email delays during peak times and improved overall mail flow. Identified emails that were hacked by phishing or spoofed content and created policies that monitored and reduced spam and malware content. Created and configured accounts for hosted mail archive using a 3rd party archiving solution Verified if information was accurate and valid using PowerShell scripts on the following systems: SharePoint (2010, 2013) Microsoft Exchange Server (2010 - Office 365) VoIP Telephone Systems Server Virtualization (VMware preferred / Hyper V) MDM (Android and iOS) Airwatch BES 3rd party application ITIL (Issue Mgmt., Problem Mgmt., Change Mgmt.) met all SLA and verified if tickets were breached. Created Exchange recovery databases for the Virginia Department of Corrections investigations using Recovery NetBackup to complete the restoration of personal data and outlook mailbox. Participated in a 24/7 on-call support rotation perform overnight patching, updates and upgrades on live system and recovered corrupted systems from failed or inoperable states. Administration and creation of PowerShell scripts. Created Active Directory objects, like containers users and groups, applied licenses and group policy based on security groups. Managed and maintained a 100000+ user environment consisting of Exchange on premise. Managed Exchange Servers through multiple product lifecycle environments, from development to mission-critical production systems to support the needed changes of the organization Configured and maintain Exchange servers, systems and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end Assisted helpdesk staff troubleshoot complex email issues for end user resolution and train team members for correct resolutions Provided 24x7 support for critical production systems. Performed scheduled maintenance and support release deployment activities after hours. Shared domain and technical expertise, providing technical mentorship and cross-training to other peers and team members Troubleshoot Exchange service outages as they occur, including after-hours and weekends. Active Directory Administration and Domain Management. Responsible for Enterprise Firewall Administration. Maintained needed files by adding deleting or restoring files on the network servers. Ran Backups to safeguard organization information in the event of network problems. Senior Exchange Messaging Systems Engineer Gulfstream - Savannah, GA November 2015 to July 2017 Remediated security vulnerabilities including but not limited to firewalls, software, peripherals, computers, and mobile devices on the Windows server network including Exchange. Lead migration of multiple servers (MS Windows Server, Exchange server, Active Directory (AD) Server, File/Print Severs, antivirus. Architected, installed, upgraded Windows Servers, Exchange Servers. Planned and managed migration of Microsoft Exchange 2013 to hybrid Exchange 2016 with Exchange Online/Office 365 with Microsoft Azure (Azure AD Connect). Identify Management process testing and documentation for migration to MIM 2016 and Azure. Planned and managed Office 365, Microsoft Exchange email and Microsoft Azure hybrid environment. Created Access Controls for authorized users. Proposed, implemented systems enhancements that improved reliability and performance Exchange messaging system. Planned migration of ILM 2007 to MIM 2016, as well as other Identity related products. virtualization using Microsoft Hyper V for testing and secure applications use in select cases. Managed system platform using PowerShell, and SQL. Developed PowerShell scripts and SQL as needed to manage Exchange messaging system and windows servers. Used Microsoft Hyper V virtualization to migrate applications, data and active directory from Microsoft Server 2012 to Microsoft Server 2016. Planned and lead implementation of data protection plan, including building in redundancy and backup storage. Responsible for managing response to server, network and storage alerts Investigating error messages and determining resolution Created batches using scripting knowledge via PowerShell for eventual mailbox database moves to Exchange Online. Appointed migration endpoints for mailbox moves on Exchange. Microsoft Systems Engineer Exchange/Windows Server Northrup Grumman - Schriever AFB, CO October 2014 to November 2015 Configured interoperability between Exchange and Lync servers. Monitored Microsoft Lync and Microsoft Exchange through SCOM server alerts and triggers. Setup of voice policies for Exchange /Lync messaging system. Knowledge on Lync client logon process in central site-backup site-branch site. Worked with Lync server logging tool and snooper tool. Worked on-call rotation for messaging and collaboration service environment. Added Polycom devices to Lync trusted systems for conferencing capabilities. Transitioned remaining Exchange 2007 mailboxes to Exchange 2010 and set legacy servers for decommissioning. Monitored certificate validity for Lync and Exchange for information security. Set thresholds for Lync networking utilization and monitored usage. Lead effort to verify and decommission Exchange 2007 servers and provided status Responsible for systems analysis, operation and monitoring, supporting users on Exchange system. Active Directory support through site build outs, group policy implementation and design support. Responsible for the management and maintenance of HP and SUN servers. Build servers for production and test environments following strict build procedures. Set-up Windows Server2008R2, working with Active Directory, Group Policy, DNS, DHCP Managed Microsoft Windows Cluster Servers Responsible for Windows Server 2003 upgrade project; migrated older servers to Windows Server 2008R2 Windows server monitoring and maintenance. Troubleshoot server hardware issues and work with service providers to facilitate repairs. Monitored file servers and file systems for replication and availability of resources on Exchange system. Checked and verified firewall configurations, Interface settings, and managed datacenter reporting. Reported on business performance, it infrastructure, and web applications. Database Administrator & Microsoft Systems Administrator United Parcel Service - Mahwah, Rajasthan May 2012 to October 2014 Provided database support for global users and UPS employees by using Microsoft SQL Server. Database support included creating scripts that implemented trace jobs, scheduled backups for the database, and provided solutions to access the database. Created Windows PowerShell scripts to access information about Windows Active Directory users from multiple servers in order to reorganize the Active Directory system. Successfully created backups, rebuilt, and restored the master database after information was deleted from the server. Messaging technical administrator responsible for the continued support of Microsoft Exchange 2007 Plan and implement migration of OCS 2007 to Lync 2010 unified communications high availability environment. Provided end-to-end user and environment support and remediation. Set up Exchange mail forwarding and send as permissions on mailboxes as needed. Initiated Exchange mailbox clean ups and database reclaims with maintenance windows. Created distribution groups, shared mailboxes, and room mailboxes for company use on Exchange. Troubleshot external and internal connection to Exchange server mailboxes and resources. Responsible to applying patches and updates to Exchange servers and testing after application. Tested Lync front end services with synthetic transactions and service assessment. Updated user information within the GAL, modified SMTP addresses, and assigned delegation of permissions. Troubleshot connection of Lync clients to backend services and configured company conferences. Manage and maintain servers and computers (Linux, Ubuntu, Mac OS, Windows) Implementing Roles of Server 2008 R2, Active directory, and Server Infrastructure Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, and funding. Prepared project status reports by collecting, analyzing, and summarizing information and trends, cost-benefit analyses, and ROI. Managed data backups and disaster recovery operations. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Plan, coordinate, and implement network security measures to protect data, software, and hardware. Configured, monitored, and maintained virtual machines and software, email applications or virus protection software for Exchange system. Education Bachelor's in Computer Science Kean University - Union, NJ May 2016 Skills Exchange 2003, 2007, 2010, 2013, Lync 2010, Office 365, Windows Server 2008R2/2012, PowerShell, cloud, hybrid, TCP/IP, VLANs, DNS, WAN, Cisco, ADFS, SCCM, SCOM, HyperV, VMWare, SQL and MySQL Additional Information Technical Skills Microsoft Enterprise Systems Microsoft Exchange Server 2013 Microsoft Exchange Server 2016/Exchange Online Windows Server 2016 (NT 10.0) Windows Server 2012 R2 (NT6.3) Windows Server 2012 (NT 6.2) Microsoft PowerShell 5.0 Microsoft PowerShell 4.0 Microsoft Active Directory Microsoft Azure (Azure AD Connect) Outlook Client & Outlook Web (OWA) Transport pipeline, Managed Availability, Exchange Admin Center (EAC) Lync Server Exchange Online Windows XP/7/8/10 Microsoft Office Microsoft Office 365 Microsoft HyperV Network Systems LAN/ WAN/TCP/IP DHCP/DNS/VPN DNS, SIP, MAPI, SMTP. POP, IMAP Networking Protocols Linux/Unix Virtualization: VMWare, VirtualBox, Virtual Machine, Microsoft HyperV. Database Software: SQL, MySQL, Oracle, Database Administration, Query writing Messaging Systems Pool, High availability, Resiliency, SQL, Web Services, Simple URLs, Reverse Proxy, Survivable Branch Appliances (SBA), Session Border Control (SBC), SIP, SIP Trunk, Migration, Edge server, Dial-In/Dial-Out, Lync Online, Front End Server, Back End Server, Director Server, Cloud servers, Active Directory, PowerShell Software: Microsoft office, Project Programming Languages & IDE: PowerShell, Visual Basic, Visual Studio, Macro Writing, SQL Queries, Java, PHP, HTML4/5/CSS Senior Exchange Messaging Systems Engineer November 2015-Present
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Senior Manager Senior Manager Program, Project & Product Manager Austin, TX Result-driven technical product, project and program manager with 7 years' experience in business analysis, product management, technical partnerships, strategic planning, program management, business development and team leadership. I have functioned in the following business areas: ecommerce, payments infrastructure deployment, retail merchandising, enterprise and consumer app development, online and offline marketing, mobile marketing, telco partnerships and performance management. Technical skills and specialties Agile Project Management, Product Road-mapping, Scrum, Jira, Trello, HTML, CSS, SQL, VB, Dbase, Java, Xtream, XML, Google Analytics, A/B Testing, Woopra, Microsoft Power BI, Advanced Excel, PowerPoint, Visio, Microsoft Project, WordPress, Google DFA/DFP, Adwords, SEO, SEM, Social Media Marketing, Content, e-commerce, Financial services, Analytics, SMS Marketing, Telco VAS, Financial Cards and Systems (MasterCard and Visa), Risk Analysis, Salesforce, CRM/CMS Setup and Management, Strategic planning, Startup and Growth hacking. Authorized to work in the US for any employer Work Experience Senior Manager SureGroup September 2018 to Present SureGroup is a financial services startup with a focus on non-cash solutions. Products include SureGifts (loyalty solutions, gift cards and reward programs), SureRemit (international remittances powered by cryptocurrency), and SureCredit (consumer voucher/gift-card loans). Achievements as Global Manager Led all the company's growth strategy, expanding products and solutions portfolio and directing all business units. Achieved $5m in revenue within 6 months, a 56% growth from same period of the previous year. Managed the conceptualization, development and roll out of the new enterprise product, SureGifts Business Project managed the launch of SureGifts Business and achieved closing 50 large accounts sign-up within 2 months Worked with the head of merchant acquisition to grow merchants network by 100% within 6 months Senior Manager JumiaPay - Jumia July 2017 to August 2018 Jumia Group operates e-commerce, marketplaces and classifieds platforms in Africa. Headquartered in Paris and with presence across 23 African countries, Jumia is the first African internet company to reach a USD$1b valuation and is listed on the New York Stock Exchange. (NYSE: JMIA) JumiaPay is Jumia's payment and financial services company with products across payments, lending, savings and investments. JumiaPay is the first payment solution in Nigeria that allows customers pay for stuff via SMS. JumiaPay connects consumers, financial institutions, merchants and businesses in Africa, making it the fastest growing payment processing network. Achievements as Global Manager, JumiaPay: Led cross functional teams across product development, marketing, customer service and finance Worked closely with the product team to manage roadmaps, ensuring platforms were easily transferrable and scalable country by country Established partnerships and strategic relationships between Jumia and other financial services institutions, e.g. Mastercard, VISA, CBN, Zenith Bank, Paystack, Flutterwave Led the payment service solution provider (PSSP) licensing process with the Central Bank of Nigeria Led the team to collectively grow payments transactions from 100 a month in December 2016 to 5,000 a month in December 2017 through partnerships and key market positioning strategies Achieved a merchant loan portfolio of $1.5m with 5% default rate at 48% annual interest rate Head of Strategic Partnerships Jumia April 2016 to July 2017 Achievements as Head of Strategic Partnerships: Responsible for developing strategic and revenue generating relationships with disruptive Fin-Tech and mobile forward companies for the Jumia Group Led strategic commercial partnership deals with partners valued around $100,000 Led the commercial negotiations and roll-out of 20 Jumia pick-up stations at corporate building locations within 1 month (over 10,000 high-value customers covered) Led partnership efforts for Jumia Black Friday 2017, successfully securing a free car from Coscharis Motors and 30 free airline tickets to Europe from Air France - KLM - a first of its kind for Jumia Group Program & Project Manager Jumia September 2014 to April 2016 Achievements as Group Program & Project Manager: Led the projects on integrating card payment solutions on Jumia's checkout, development and roll out of marketplace solution for vendors (Jumia Seller Centre), development of a scalable shipping matrix and development Jumia mobile app on Android and iOS using Agile methodology which has 10m+ downloads on both app stores Led and executed collaborative projects between the Telco (MTN) and Jumia across marketing, sales and technology. Led the zero-rating of apps project on MTN network for all Jumia verticals saving Jumia $230,000. Led planning and project management for Jumia's biggest sales events for 2 consecutive years - Black Friday (revenue northward $6 million), Mobile week (revenue northward $5 million) and Jumia Anniversary (revenue northward $750,000) Actively led the marketing team for 3 months, owing all channels (offline and online) Merchandiser & Product Manager Jumia July 2012 to September 2014 Achievements as Merchandiser & Product Manager: Led the team to grow business revenue by 33% (from $321million- $428 million) and site conversion rate from 0.6% to 2.2% in 8 months Managed driving conceptual product development and prioritization from a business perspective, with a remote technology team in Portugal Daily coordinated engineering, marketing and category managers in 5 countries (Nigeria, Kenya, Egypt, Morocco, Ivory Coast) Data and Business Strategy Analyst IROKOTV March 2012 to June 2012 IrokoTV is the world's largest catalog of Nollywood movies in the world. The company also owns NollyWoodLove (the most trafficked African YouTube Channel) and iRoking (Nigeria's biggest music streaming service). Achievements as Data and Business Strategy Analyst Forecasted revenues to be generated from - subscriptions, advertising and other services. Studied user's online behavior to understand preference, clusters and effect on changes made on the website and pricing. Carried out performance analysis and audit on movies and music running on the company's video and audio channels. Achievements as Data Analyst The Independent National Electoral Commission (INEC) March 2011 to February 2012 The Independent National Electoral Commission (INEC) is the electoral body which was set up to oversee elections in Nigeria. Achievements as Data Analyst: Carried out quantitative analysis on voters and electoral records; highlight of my work here was election data analysis and audit for use at the 2011 electoral appeal cases in Nassarawa State. Detailed statistical analysis of voter records using SQL on a continual basis for updating, reporting and cleanup of the State's voter register. Managed the organization's email infrastructure and newsletters content creation and dispatch Database Administrator MTech Communications PLC May 2009 to December 2009 MTech is a technology firm that provides first class services in data communications, focuses on mobile applications technology, using existing GSM networks and state-of-the-art mobile technology. Achievements as Database Administrator: Managed the configuration of SMS value added services for 3 of Nigeria's biggest TV shows Gulder Ultimate Search 2009, Star Trek 2009 and Maltina Dance All 2009. Was also responsible for data mining, adequate monitoring of results, irregularity checks and liaising between the various clients and MTech. Worked with a team on the development of Procter and Gamble 'Always-go-girl' mobile application. Used Postgres SQL to manage campaign results by querying databases Education Executive education in Computer Science and Information Technology (CIO Institute) University of California-Berkeley (HaaS School of Business) - Berkeley, CA November 2015 to November 2015 Online executive education in Financial Management, Economics for Managers, Business Analytics Harvard Business School (HBX CORe) April 2015 to August 2015 Bachelor's in Computer Science Federal University of Technology October 2005 to October 2010 Skills Ecommerce (7 years), Program Management (5 years), Product Management (5 years), Project Management (3 years), PMP, Loyalty Certifications/Licenses Certified Scrum Product Owner (CSPO) June 2019 to June 2021 Badge ID: 1075382 The Certified Scrum Product Owner® (CSPO®) demonstrates knowledge and ability to maximize the value of a product. The CSPO certificant: ? Creates and communicates the product vision to the Scrum Team and understands release goals ? Makes decisions with the customer and business in mind ? Maintains a Product Backlog CSPO certification is a prerequisite for Advanced Certified Scrum Product Owner (A-CSPO?) and the first step in the journey to become a Certi?ed Scrum Professional® Product Owner (CSP®-PO). Certification Requirements This certificant has: ? Participated in person for an educational offering (>16 hours) or coaching session (>25 hours) led by a CST®, CEC, or CTC that covers the CSPO learning objectives. Assessments Organizational Skills Proficient April 2019 Arranging and managing information or materials using a set of rules. Full results: https://share.indeedassessments.com/share_assignment/e9lumzpkq6djgc57 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information Skills: Natural leader, data & result driven, business & strategic analyst, entrepreneurial, project manager, team leadership, problem solving, product manager.
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IT Support Specialist/ Assistant Database administrator IT Support Specialist/ Assistant Database administrator IT Support Specialist/ Assistant Database administrator Albany, OR Work Experience IT Support Specialist/ Assistant Database administrator EnerG2 - Albany, OR June 2016 to June 2019 Learn FileMaker Pro software Learn Atlassian software ? Jira ? Confluence Take IT requests from internal clients and solve or escalate as necessary. ? Issues could be software or hardware related Support both Windows and Mac systems. Hostler/ Yardman Gardner Trucking - Springfield, OR July 2012 to October 2015 Learn PPR inventory management software Maintain cleanliness of office space / computer equipment Manage multiple user logins and passwords Effectively communicate with several other departments Education High school or equivalent Skills Linux (Less than 1 year), Microsoft office (Less than 1 year), Microsoft windows (Less than 1 year), Microsoft windows xp (Less than 1 year) Certifications/Licenses CompTIA A+ Present
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Database administrator Database administrator Database administrator Irving, TX Energetic, dependable employee/student with academic experience in Information technology and digital computers science and also with an experience of telecom domain during an internship. Currently seeking a full time job to complement theory, excel my skill learned at the university level and also at internship. Solid communication and leadership skills with a strong background in computers. Technically proficient in Microsoft word, excel, power point and some of the programming languages. Authorized to work in the US for any employer Work Experience Database administrator Best Aid Pharmacy - New York, NY May 2017 to Present Maintaining the database and Data Backup performed by micro merchant daily at mid night. Instead of doctors giving physical prescription they send electronic scripts (e-scripts) directly onto the system and all the insurance details of every patient needs to be already added into the data base to run the prescriptions. Once prescriptions goes through it shows the profit/loss made behind each claim by comparing the prices to the whole seller's price. So the prices from the whole sellers also be needed to be added to the system. Data Backup performed daily at mid night. Worked as an Intern in Cell Packet Technologies. Ltd., IL, USA. July, 2016 - Dec, 2016 RF Engineer Responsible for Field Testing of LTE/UMTS/GSM devices, on field on AT&T Network on Samsung devices. Responsible for capturing UE logs on Samsung proprietary tools NNEXT, Shannon view and preparing detailed reports on the issues monitored while testing. Support to the IOT team to capture logs for analysis of issues in live radio network by checking both the messages exchanged with the network and internal layers primitives at protocol level. Interacting with client for more information on test cases and new updates. Providing Support in testing/reproducing various critical issues in the field like Call Drops, Data stall. Worked on testing Tablets and Phones based on Android platform. Performing tests on daily releases of new builds through different levels and phases of the software development lifecycle and generation of formal release notes. Providing full R&D support and maintenance for pre and post launch products, including reproduction and diagnosis of problems. Resolving Customers reported field issues of device by playing an intermediate role between R&D and Operator. Ensure the testing scope remains aligned with agreed priorities and in line with expectations and milestones set by the Company. Leader Genpact - Hyderabad, Telangana January 2014 to December 2014 in global IT services, BPO and Product Engineering Services, headquartered in Hyderabad, India Software Support Engineer Responsible for providing laptop technical support over the phone to USA based HP customers. Resolving the basic software related issues over the phone by sometimes taking control of customers laptop and fixing it. Well versed on multi tasking by documenting the cutomer details, issues they have on internal tools and at the same time providing them assurance to fix it Providing excellent technical support by fixing the issues in timely manner with full satisfaction of the customer. Responsible for understanding the issues quickly and routing them to the concerned dept, ifitisa hardware issue or major software corruption. Responsible for providing complete details to the hardware teams, if it's a hardware failure and advice them to ship the laptop, in order to replace the broken parts. Resposible for providing detailed warranty information to customer and help them extend it, if it's about to expire. Maintain track records for every call of different customer on internal database tools and manage them effectively. Scheduling a call back with customer to make sure the issues are permenantly resolved and customers are satisfied. Briefing the issues in weekly meeting with lead and manager. Mastered in meeting the customer needs to their complete satisfaction at the same item meeting the target of the company in keeping all the customers satisfied. Was awarded one of the best technical agent on the floor. Education Masters in Information Assurance Wilmington University - New Castle, DE 2017 Bachelor of Technology in Information Technology Swami Vivekananda Institute of Technology, JNTU - Hyderabad, Telangana 2014
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Office Receptionist/Vet Assistant Office Receptionist/Vet Assistant Office Receptionist/Vet Assistant - Animal Emergency Clinic of the Hudson Valley West Hurley, NY To fulfill a position that allows me to be passionate and innovative while benefiting and inspiring others. I hope to utilize my knowledge and skills to become an asset to your company while developing my career. Work Experience Office Receptionist/Vet Assistant Animal Emergency Clinic of the Hudson Valley - Kingston, NY August 2016 to Present Front Desk Agent Emerson Resort & Spa - Mount Tremper, NY 2017 to 2018 Checking guests in and out. Concierge services for local places of interest. Extensive knowledge of guest packages and property amenities spanning multiple buildings. Guest satisfaction. Office Manager Everett Motors - Kingston, NY October 2014 to June 2016 Pet Care Associate Petsmart, Inc - Kingston, NY November 2013 to October 2014 Database Administrator First Source Date Entry - Lake Katrine, NY June 2013 to November 2013 Front Desk Clerk Howard Johnson Inn - Saugerties, NY September 2009 to May 2012 Education A.A.S. in Business & Entrepreneurship SUNY Ulster - Stone Ridge, NY May 2019 HS Diploma Saugerties High School Saugerties June 2007 Skills Customer Service, Front Desk, Greet
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Platinum Patching Engineer/DBA Platinum Patching Engineer/DBA Platinum Patching Engineer/DBA - Oracle Corporation Colorado Springs, CO Work Experience Platinum Patching Engineer/DBA Oracle Corporation March 2019 to Present * Experience working on EXADATA server's. Patching the OS systems, compute nodes ,Cells, IB switches. * Worked on physical Exadata baremetal and also VM's Environments. Also performed GI upgrade. * Resolved conflicting patches and checks. * Performing Non Rolling and Rolling modes of patching * Experience in preparing the patch plan for the patching event and also running the Prechecks to resolve all issues which may disrupt patching Role: Cloud Patching/Devops Experience working on OCC ( Oracle Cloud and Customer) and Exacc (Exadata Cloud and Customer) Performered patching activities on the Cloud, upgrades and Post upgrades. Experienced working on the CWD ( Cloud Watchdog) Oracle Apps DBA Infosys/Verizon Limited December 2018 to March 2019 Creating invoices and vendors Creating streamlining rules and dynamic rules Experience using the ESPX scheduling tool for jobs Experience using the COGNOS IBM tool for reporting and helps to see invoices Setting up vendors Performing wireless calculations and revenue Accounting Performed deployments Oracle Database Administrator Dynamics Resources - Chicago, IL February 2016 to 2018 Monitoring and Troubleshooting of Database Replication issues using Golden Gate, dealt with conflict resolution and performance issues. Installation, maintenance and tuning of Oracle 11g RAC databases including ASM and CRS. Recovering Golden Gate corruptions and managing host/cluster maintenance mode blackouts. Implemented Initial Data Load, Batch/Online replication, Security in Golden Gate. Implementing Best Practices for migration regular databases to Oracle Exadata Resolved/Diagnose Node Eviction issues. Able to resolve the performance issue in database 12c using automatic big data caching, full database caching and In-Memory Aggregation features. Hand on experience in cloning the non-multitenant container database to pluggable database in 12c using the PDB Metadata clone, PDB Remote Clone and PDB Snapshot cloning feature. Have implemented two type of standby databases supported by Data Guard, logical standby and physical standby databases in 11gR2 on two node RAC Implemented and maintained Oracle 11g Data Guard/standby databases for fail-over purposes Having hands on experience in Hot/Cold Backup, Recovery, restore and Cloning of databases using RMAN. Implemented Active Data guard, creating both Logical and Physical Standby databases in 10g, 11gRAC& 12C environment for the Production databases. Configured and managed Data Guard extensively for Production databases of sizes ranging from 50GB to 5TB. Experiencing in Installing OEM 12c Cloud Control and upgrading the 11g management agents to 12c agents. Experience on Solaris, continuous innovations of delivery and data security. Hands on experience with data modeling ,relational modeling which uses a table based format, minimization of data redundancy, minimization of data restructuring ,minimization of I/O by reducing the transaction sizes, enforcement of referral integrity which helps to determine the logical structure of the database. Experience managing windows server 2008,2009 and 2010, creating and managing databases Implemented Oracle TDE to provide transparent encryption of stored data to support submission efforts with release of Oracle 11g R2. Strong mastering in T SQL and PLSQL that adds several features to the structure query language and error handling, row processing and declared variables. Developed RMAN Backup strategies for cloning the test databases with the production environment and worked on RMAN active-active duplication. Experience with Logical backups EXPDP/IMPDP and extensively used for Re-hosting the application using Golden Gate and worked with conventional EXP/IMP for migrating data from 9i to 10G. Experience with databse packages ,groups related PLSQL types and using constant variables. Handled and managed SAP HANA database for high performaces. Designed and implemented different backup strategies like Cold, Hot, MAN with Flash Recovery Area and Logical Backups EXPDP/IMPDP. Handled Chained Rows and Row migration, and solved the database performance issues. Experienced with ASM, adding, deleting disks to the disk group. Supported development teams for all the database related issues and handled the critical issues like network failures and ASM DISK group errors and node failures in the RAC cluster. Generated Statspack/AWR reports using OEM 12C from Oracle 11g database and analysed the reports for Oracle wait events, time consuming SQL queries, tablespace growth, database growth. Used Explain Plan, Oracle hints and creation of new indexes to improve the performance of SQL statements. Involved in SQL Query tuning and provided tuning recommendations to Application jobs, time/CPU consuming queries Oracle Database Administrator Unica Corporation - Waltham, MA July 2012 to January 2016 Loading data from flat files to database using SQL*Loader, External Tables. Extensively used AWR, ADDM and explain plan for periodic performance tuning. Implementing Datapump, conventional export/import utility of Oracle 11g, 10g for re-organizing Databases/Schemas/Tables to improve the performance. Used import/export utilities for cloning/migration of small sized databases and Datapump import/export to move data between 10g and 10g/11g environments. Implemented proactive monitoring using SQL Trace & TKPROF, EXPLAIN PLAN. Database monitoring/maintenance, replication process and performance tuning are done using OEM. Experience using PLSQL and T SQL tools for errors handling Implemented data modeling to determine the logical and physical structure of the database Experience with working on SOLARIS which is the most advanced OS enterprise for data security. Excellent knowledge and skills with Golden gate implementation and configuration. Implemented Active Data guard, creating both Logical and Physical Standby databases in 10g, 11gRAC& 12C environment for the Production databases. Configured and managed Data Guard extensively for Production databases of sizes ranging from 50GB to 5TB. Experience managing windows server 2008,2009 and 2010, creating and managing databases Implemented Flashback technology of the Oracle 11g, 10g along with Recycle bin for a faster recovery of the databases and database objects. Performed full & incremental backup (cumulative and differential) using RMAN and implemented recovery strategies. Refreshed/cloned databases using RMAN utility. Performed Database upgrade from 10g to 11g and 12C ,Successful in Appling PSU and CPU patches, security patches for improving the security and functionality of the databases. Participated in Disaster Recovery Drills, documented database and application validation steps. Used Automatic Workload Repository (AWR) & Automatic Database Diagnostic Monitor (ADDM) in RAC for Performance Tuning. Experience working with SAP HANA databases Implemented Security through Virtual Private Database and Fine grained Auditing. Developed RMAN scripts for database backup and recovery. Performance Tuning of Databases, Oracle instances, and Applications. Finding Performance bottlenecks using EXPLAINPLAN, SQLTRACE, TKPROF, AWR, and ADDM. Created users, roles and granted privileges according to the business requirements. Installed ASM environment and migrated databases from NON-ASM to ASM. Used TOAD for database management. Made optimal use of Oracle Support in resolving the SRs. 24 X 7 Production & Development database support and administration. Install and Configured Data Guard Disaster Recovery Carried out yearly DR Testing of Oracle ERP Systems / Critical Oracle Databases. * Team player with excellent interpersonal, analytical, critical resolution, documentation and communications skills with skilled experience in using OEM, TOAD and SQL Developer. * Experience with AWS * Experience with managing SAP HANA databases. * Worked with development and operations staff in resolving problems quickly and efficiently * Experience with JAVA/J2EE, Web services and MariaDB and some basic web applications * Delivering Oracle Database performance-tuning services for users with EXPLAIN PLAN, AWR, ASH, ADDM, STATSPACK, SQLTRACE, 11gOEM Grid and OEM cloud Monitoring custom scripts troubleshooting oracle databases using sqltrace and Tkprof utilities. * Able to resolve the performance issue in database 12c using automatic big data caching, full database caching and In-Memory Aggregation features. * Experience in managing large Oracle databases (VLDB) which includes OLTP as well as DW databases. * Hand on experience in cloning the non-multitenant container database to pluggable database in 12c using the PDB Metadata clone, PDB Remote Clone and PDB Snapshot Cloning feature. * Excellent knowledge in Hot/Cold Backup and Recovery of databases using RMAN. Worked with company's SLA to determine backup and recovery strategies of small and large databases. Performed incremental backups, scheduled backups using CRONTAB. * Configured Oracle on different Operating Systems for OLTP & Data Warehousing environments. * Implementation of high availability (HA) solutions with Oracle 11g RAC installation and Management of multiple nodes accessing ASM storage. Installed ASM, configured disk groups. * I have managed my day to day business activities using ERP. * Experienced in Oracle Support processes for technical requests through Oracle and other Support. * Created and managed users, Grant and revoked privileges. Implemented standard, value-based and fine-grained auditing to monitor user's activities. Implemented TDE, data masking and data reduction for advanced security. * Experience working on EXADATA server's. Patching the OS systems, Cells, IB switches. * Worked on physical Exadata baremetal and also VM's Environments. Also performed GI upgrade. * Resolved conflicting patches and checks. Education Bachelor's degree in Accounting and Finance in Accounting and Finance University of Bamenda Skills DBA, MYSQL, Postgresql, Sql Server, Oracle Dba, Sql Dba
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Database_Administrator
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