Split (1)

train · 29k rows

input stringlengths 113 88.3k	output stringclasses 551 values
Service Desk Analyst Service Desk Analyst Service Desk Analyst Roanoke, TX 20+ years IT experience 13 helpdesk, last position: 11/11/2013 at AIG Helpdesk Analyst to 7/12/2019. Work Experience Service Desk Analyst AIG November 2013 to September 2014 contreactor) (9/2/2014-7/12/2019 full time AIG employee ) Call center for AIG Global Service Desk first level customer support and troubleshooting for applications and systems. contractor at THR Client Services User Access February 2013 to September 2013 Provisioning users at THR including CareConnect (Epic), AD, and various other applications including Doctors at various hospitals and clinics. Worked ticket requests and Incidents to create and correct access issues and on reports (ODS Physician Activation/Inactivation report and Practitioner change report) RSM contractor DFW - Richardson, TX February 2006 to May 2006 Contract for Parkland Health and Hospital Systems - Parkland Servicedesk - Customer Service Agent Call Center for the Parkland Service desk as early morning floor manager/team lead, attending Daily Operations conference call meeting and compiling monthly reports on outages. Providing first level customer support and troubleshooting for various applications/systems and assisting other agents Used Remedy and FrontRange IT System Management (ITSM) to log and create tickets and escalate issues as needed. Worked on providing first level support for various Hospital applications such as Cerner, Epic, CitiPortal, POIS, MagicWeb, Groupwise email system, PeopleSoft, Juniper VPN, Outlook, MS Office, Phone and pager issues, clearing citrix sessions. Used Landesk and Remote Desktop tools, Novell ConsoleOne, Novel Imanager and Reset ID and Active Directory. trained for PC and Mac support, call handling and customer service Telvista - Grapevine, TX December 2005 to January 2006 Grapevine, TX Verizon contract for DSL tech support for PC/Mac Call Center for Verizon DSL technical support, trained for PC and Mac support, call handling and customer service. HRIS Technical Support Analyst Raytheon - Dallas, TX February 2004 to May 2005 provided support and tested new HR recruiting software/application HRIS Technical Support Analyst Raytheon February 2004 to May 2005 Provided support and tested new HR recruiting software Analyst and Database Administrator for HR Diversified Corporate Resources Inc - Dallas, TX March 1999 to December 2003 recruiting and Great Plains software for accounting department. Education Associate of Applied Arts in Multimedia Production and Design in Applied Arts The Art Institute of Dallas - Dallas, TX 1996 to 1998 Associate of Arts and Sciences in NCO and Teletype Technician North Lake College - Irving, TX 1987 to 1993	Database_Administrator
SENIOR DATABASE ADMINISTRATOR SENIOR DATABASE ADMINISTRATOR SENIOR DATABASE ADMINISTRATOR Maynard, MA Experienced Database Administrator with a proven record of supporting and servicing multiple database platforms. Proficient in installation, upgrades, configuration, consolidation, monitoring, tuning, and maintenance. Knowledgeable in collecting and reviewing database performance metrics to proactively address performance concerns and minimize system downtime. Collaborative leader and team member with an unwavering project focus and work ethic. Strong communicator who engages with and solicits input from all stakeholders and deliver clear, on-time solution proposals. Authorized to work in the US for any employer Work Experience SENIOR DATABASE ADMINISTRATOR Staples, Inc - Framingham, MA May 2014 to February 2019 Managed as primary lead for the Retail Transaction Management System (RTMS) on DB2/AIX; responsible for maintaining 24/7 uptime SLAs, assisting with Back-to-School, Black Friday, and Holiday Peak Season preparedness and activities. Led and executed the RTMS database migration from AIX 6.1, DB2 9.7 to AIX 7.2, DB2 10.5 in 2017, resulting in a 60% performance increase with daily queries and job routines across 3 terabytes of partitioned data. Worked with onshore and offshore personnel to coordinate and execute maintenance jobs such as runstats, reorgs, and partition purges. DDL deployments, PCI/SOX compliance reviews, and SQL query tuning were also performed. Participated in on-call rotation schedule to provide 24/7 support for production databases. Provided Goldengate support on AS/400 systems with regards to routine deployments, replication troubleshooting, software upgrades, maintenance, and role-swap coordination. Supported replication with Oracle GoldenGate across multiple heterogeneous DBMS's including Oracle, DB2 LUW, AS/400, and Teradata. Junior Database Administrator Staples, Inc. - Framingham, MA July 2013 to May 2014 Assisted with the Six-Digit-SKU Expansion project in Q1 2014 by setting up replication between AS400 and DB2 LUW with Double Take SHARE. This project expanded the company's product selection by nearly 55%. Provided secondary support for the EODS (Enterprise Operational Data Store) on DB2/AIX with regards to basic maintenance such as scheduling reorgs, automating runstats, and monthly DDL deployments. Residential Computer Consultant Laptop Central at Bryant University - Smithfield, RI January 2010 to May 2013 Assisted Bryant University students with computer problems via phone call and/or walk-in. Performed services such as hardware repairs, refurbishing laptops, hard drive cloning, electronic claims processing, malware removal, Windows support, network troubleshooting, data recovery, email support, and laptop distribution. Migrated laptop OS from Windows XP to Windows 7 during the 2010-2011 academic year. Education Bachelor of Science in Information Technology in Business Administration Bryant University - Smithfield, RI Skills DB2, Linux, Oracle Goldengate, Agile, JIRA, ServiceNow, Microsoft Office, Unix Links http://Linkedin.com/in/michaelrbrouillette	Database_Administrator
SQL server Database Administrator SQL server Database Administrator SQL server Database Administrator Washington, DC Authorized to work in the US for any employer Work Experience SQL server Database Administrator Genco FEDEX - Pittsburgh, PA April 2014 to March 2017 Responsible for the technical and administration aspects of the company's SQL Server Databases as well as providing a primary database support for on-premises applications, consult and monitor cloud Database environments. Ensuring proper database security is in place as per company's policy and Microsoft best practices. Performing Daily DBA Monitoring tasks to ensure Databases are up and running smoothly. Roles and Responsibilities: Building and maintaining new SQL 2012/2014 instances and Databases Building Sandboxes, Template Servers and Performed unattended/silent installations of SQL instances Monitoring alerts from the SQL Server error log and third-party tools like Idera and RedGate Troubleshooting and resolving complex production performance issues Performance tuning of long running queries and code reviewing Creating and managing stored procedures, indexed views, user defined functions, triggers, database constraints to meet business requirements and policies Restoring and recovering corrupted databases Implementing and monitoring high availability solutions including snapshot and transactional Replication for reporting purpose Configuring Always-On and implementing SQL Server clustering (Active-Active, Active-Passive). DB Security 2008 to 2012 instances to keep the databases at current patch level Involved in Data Acquisition / Data Conversion project Performing standard DB Security administrations (creating logins, users, roles, and assigning Permanent and also temporary permission to them) Consulting the Security team to add users into the appropriate Active Directory groups for SQL Database access Upgrading/migrating databases to 2012 and 2008 instances of SQL 2000 and 2005 Deploying SSRS reports and scheduling SQL Server packages Reviewing SQL codes in SSIS packages and providing recommendations for better query performance Importing data from various sources to SQL Server using SSIS After-hours support for Emergency and Standard releases/change management activities Participating in 24X7 on-call rotation and respond to critical database incidents SQL server Database Administrator DICT Consult 2008 to 2008 Work Environment: Windows server 2012/R2, 2008/R2, 2003R2, SQL server 2014/2012/2008R2/2008/2005/2000, SSRS, SSIS, T-SQL, ETL, Visual studio, Powershell, Redgate, SAN, RAID DICT Consult Oct/ 2010 - Jan/2012 SQL server Database Administrator Responsible for ensuring the company's database technical and functional designs meet business requirements. Migrated databases from SQL 2005 to SQL 2008 and SQL 2008/R2 as well as performed administrative tasks like database files management, backup/restore, security management, data integration Roles and Responsibilities: Migrating database using different tools (copy database wizard, detach & attach, SSIS, etc.) and data conversion and managing orphaned users Installed new SQL Servers, upgraded and configured MS SQL Server 2008R2 and 2005 Implement Disaster Recovery and High Availability plans such as Log-Shipping, Database Mirroring, Replication, SQL server clustering Checked databases/servers are healthy and functioning as expected; look at unusual error log messages and do root cause analysis. Security enforcement and proper documentation of changes Created Database Maintenance Plan for database Integrity Checks, Updated Database Statistics and index rebuild as well as index reorganize Writing new T-SQL queries. Tuning existing T-SQL queries to improve performance. Performed performance testing on stored procedures, indexes, and triggers. Created Databases and Database Objects like Tables, Stored Procedures, Views, Triggers, Rules, Defaults, User Defined Data Types and Functions Use custom scripts so as to help automate routine tasks such as Maintain operators, Alerts, Notifications, Jobs, Job Steps and Schedules Developed Database Backup Scripts and automated this process/tasks using SQL Server Agent Service Transferring Jobs and Logins using SSIS from SQL server 2005 to 2008. Successfully implemented Database Mirroring in SQL Server 2005 and 2008 for High Availability. Configured transactional replication between OLTP server and report server. Performed various disaster scenarios and also documented the recovery steps. Used Windows Performance monitor and SQL Profiler to optimize queries, resolve deadlock issues and enhance the performance of database servers Extensively documented all the databases, database objects, jobs and the changes made to the database Used extended Stored Procedures for creating alerts for critical production jobs Worked as part of a team and provided 7×24 support when required Work Environment: ? Windows server 2008R2 Enterprise edition, MS SQL Server 2008/R2, 2005 Enterprise edition, SSRS, SSIS, T-SQL, ETL, Visual studio, Idera, MS Access, Excel, SQL Profiler, Windows XP, SAN, RAID. Education Bachelor of Science Addis Ababa University Skills Database (7 years), MS SQL Server (7 years), security (7 years), SQL (7 years), SQL server (7 years) Additional Information Technical expertise Installing, configuring, managing, migrating, upgrading, monitoring and troubleshooting SQL Server 2000/2005/2008/2008/R2/2012/2014 on Physical boxes and virtualized environment using Hyper-V /VMware Installation, configuration and upgrading SSIS, SSRS, and related products Applying Service Packs/Hotfixes/Cumulative Updates Security: Implementation and maintenance Database security (creating logins, users and roles, assigning least/appropriate privileges) Auditing, Encryption (TDE) Implementing and maintaining HA and DR solutions Mirroring, log Shipping, Replication, Failover Clustering and Always-On Backup and recovery strategies based on companies' RPO/RTO Monitoring and performance tuning Database integrity, locking, blocking and deadlocking, replication, connectivity, security issues Memory, I/O, CPU, disk space and other resource contention Extensive use of DMVs, DBCC commands and built-in and custom Stored Procedures to monitor the health of SQL instances, diagnose problems and tune performance Implementing Automation Using SQL Agent and third-party task scheduling tools SQL Server Agent Security, Jobs, monitor and respond to alerts BI Tools, Database design and TSQL Coding Deploying SSIS packages and SSRS Reports Creating and managing schema objects such as tables, views, indexes, functions, stored procedures, and triggers & maintaining referential integrity Ability to write and tune/troubleshoot complex T- SQL Codes Understands principles of database physical and logical design Data transformation services * SSIS, DTS, BCP and Bulk Insert from heterogeneous DBs like, MS Access, Excel, and DB2 Third Party Tools: Spotlight \| Idera SQL Diagnostic Manager \| Idera Inventory Manager\| Red Gate	Database_Administrator
SQL Server Database Administrator SQL Server Database Administrator Senior SQL Server Database Administrator Upper Marlboro, MD Work Experience SQL Server Database Administrator NetCentrics - Washington, DC August 2018 to September 2018 SQL Server Database Administrator working with the United States Coast Guard Cyber Action Team database server. Work with analysis teams to leverage and automate functions using scripts. Writing of reports, updating policies, and created Executive Dashboards using SQL Server 2012 and Excel 2016 for the United States Coast Guard Cyber Analytics Team. Tracked spreadsheets and reports to ensure data accuracy. Updated tracking and briefing documentation. Worked with HBSS, ACAS and POA&Ms. Contract ended 09/30/2018. SQL Server Database Administrator The Select Group - Fairfax, VA August 2017 to February 2018 The Select Group 08/17 to 02/18 SQL Server Database Administrator ensuring database health check, SQL queries, index optimization, performance tuning query optimization, maintenance plans, link servers using Cluster Administrator with Netback-up for recovery and mirroring environment. In the process of migrating from SQL2008R2 to SQL 2012 in VMWare environment. Also, using SQL Report Server with Business Studio 2012, SQL2008R2 and SQL 2012 and some SQL 2016 Database(s). Working for FBI Office of General Counsel on classified Applications. Maintain archive data for cases within FBI. SQL Server Database Administrator TEKsystems - Fairfax, VA February 2017 to August 2017 SQL Server Database Administrator working for CSRA in test environment using SQL Server 2008 and SQL Server 2012. Installed SQL Server on test servers in clustered environment. Did troubleshooting for sql scripts and performed backups. Awaiting SCI clearance verification with other DBA's. Senior SQL Database Administrator Federated IT, Inc/CIOFederalIT - Crystal City, VA November 2015 to February 2017 Senior SQL Server Database Administrator working with Project Lead , System Administrators, and System Developers. Work in the Adjucation Office at Fort Meade, Maryland updating cases for the Army, Air Force, Navy, WHS, DISCO, and DIA respectively. Assist in troubleshooting issues, check system, SQL logs. Ensure proper security throughout the databases. Backup and restore databases in production and test environments. Run adhoc queries for Reporting services. Create new and modify existing reports in SSRS. Completed migration from SQL 2005 to SQL 2008R2 and some Databases to SQL 2012 and 2014 on Microsoft Servers 2003 and 2008. Environment consist of SQL Cluster using Netbackup-Veritas and using VMWare servers and maintain system and database documentation. Education Bachelor of Science in Business Management Atlantic Christian College August 1988 Certifications/Licenses CompTIA Advanced Security Practioner September 2018 to September 2021 CASP	Database_Administrator
SQL Server Database Administrator SQL Server Database Administrator SQL Server Database Administrator Houston, TX Over 6 years aggregate IT experience with strong troubleshooting skills and over 5 years of extensive knowledge and proficiency in MSSQL SERVER 2005, 2008, 2012, 2014 & 2016 database design, administration and systems analysis. I have excellent communication skills and I am a great team player with a fast learning curve. I can work perfectly and effectively under stressful conditions where speed and accuracy are necessary for mission critical databases. I'm also a highly driven and successful database Administrator with a proven record of accomplishment and reputation for achieving results in Operations. Work Experience SQL Server Database Administrator Pros INC - Houston, TX August 2017 to May 2019 Migrated and upgraded more than 500 databases to SQL server 2016 environment from the older versions (SQL Server 2005, 2008, 2012, and 2014) in production, UAT, and Development server as part of a companywide IT operations, to SQL Server 2016. ? Co-ordinated with the application team and the business users in scheduling downtime for database servers to apply SQL Server hotfixes and services packs as per release by Microsoft for bug fixes. ? Imported/exported data across multiple instances using bulk insert, BCP utility and the import and export wizard. ? Created Logins and Roles with appropriate permissions as requested by tickets created and approved for the applications team and end users. ? Closely worked with the production environment for the upgrade, security patching and RFC. ? Implemented and Maintenance of all (HA) High Availability configurations like Log Shipping, Database Mirroring, Always On Availability groups, Replication and Failover Clustering as a part of HADR Plan and troubleshooting in case of any issues. ? Experienced in setting up and deploying schedule jobs or maintenance plans for backup and recovery strategies for production, development, UAT database as stipulated in company SLA's to meet RTO and RPO. ? Used Ola Hallengren's scripts to customized and setup database maintenances plans for index rebuilding, reorganization, update database statistics and maintain database integrity checks (DBCC) and scheduling database backups ? Involve in optimizing and tuning the database user tickets. Use some native SQL server tools like SSMS, customer reports, DMVs, resource monitors, SQL profilers, extended event session, activity monitor and Database Tuning Advisors to help trouble related SQL server issues and performances problems. ? In addition, experienced in using third part tools like SQL diagnostic monitor, toad, Brent Ozar's performance tools and scripts, sp_who, sp_how2, sp_WhoisActive, etc. to trouble shot related database performance issues. ? Implemented database encryption and column level encryption by creating keys and certificates though TDE ? Implemented high-level security on sensitive data using dynamic data masking (DDM) and Always Encrypted. ? Experience in deploying/administering SQL SERVER (IAAS, PAAS) in AZURE cloud. SQL Server Database Administrator Marathon Oil - Dallas, TX March 2015 to June 2017 ? Checking Database Consistency/health by using DBCC and scheduling maintenance plans and alerts for updating database stats, index rebuild with a focus on (PTO) Performance Tuning & Optimizing SQL queries, Monitoring Event Viewer, SQL Error logs, Log File Viewer for Software and hardware related errors. ? Design and implement Continuity of Business solutions, data warehouse solutions for SQL Server databases including replication strategy and Active-Active and Active-Passive clustering. ? Schedule weekly jobs and maintenance tasks, create alerts, notifications, and emails for system errors, insufficient resources, fatal database errors, hardware errors, and security breaches backup jobs completion and failures etc. ? Performing ETL processes using BCP Utility command, Import and Export wizard, Attach and Detach and Bulk insert. ? Setup Database Security and maintain accounts and access levels by creating suitable Logins and Roles and assigning object level permissions. ? Identify the I/O and memory bottle necks, blocking and deadlocks caused by complex queries using SQL Server Activity monitor/profiler, Dynamic Management Views (DMV) and handling them by implementing better Query Execution plans. ? Work with system administrators for creating/modifying/user/group accounts in Windows Active Directory in order to authenticate SQL server users through domain group/user accounts. ? Setup Linked Server, which allows access to the distributed, queries against OLE DB data sources for EXCEL, MS ACCESS and Text files and running the Batch Processes. ? Monitor disk configuration and storage allocation to support application enhancement SQL Server Database Administrator MTN Cameroon, Yaoundé - CM February 2013 to January 2015 Installs Configures, and Manages SQL server 2012, 2008R2, 2008, & 2005 in development, test, and production environments and installs and configures SQL server 2014 for testing different features and stability. ? Monitoring the system bottlenecks - CPU, RAM, Disk IO and networking using performance counters, alerts. ? Deployed, scheduled and executed SSIS packages. ? Apply service pack (SP) and hot fixes on SQL server 2008R2, 2012. ? Implemented new features in SQL server 2008 like policy-based management, table compression & backup compression, SQL server auditing, resource governor and MERGE statement in T-SQL. ? Experience in dealing with the issues related to the backups (full, differential, transaction log, tail log and copy only) and also restoration related issues. ? Uses DBCC to check database conditions, fix database corruption, create and rebuild indexes and other database maintenance functions. ? Worked with application developers to design databases and tables to support development activities and achieve optimal efficiency. ? Knowledge of database auditing. ? Involved in troubleshooting SQL server locking, blocking and deadlock. Education Bachelors of Geology and Petroleum Engineer in Geology and Petroleum Engineer University of Buea	Database_Administrator
Associate Brand Manager Associate Brand Manager Associate Brand Manager Renton, WA * Delivered double digit growth in Licensed Stores Food & RTD two years in a row delivering a YOY growth of +$49MM in FY17, +$38MM in FY16. * Effectively maintained the La Boulange online ordering site resulting in $98MM in revenue in FY15. * Increased Safeway & Kroger's on time score by 20% over a six month period. * Productively mitigated trapped case liability $40K under the targeted goal. * Efficiently executed an inventory remnant plan transparently to reduce liability by an incremental $150K. Authorized to work in the US for any employer Work Experience Associate Brand Manager Starbucks Coffee Company 2016 to 2018 * Led LS Food & RTD reporting and forecasting for a +$200MM category by presenting results in weekly business reviews, owning the annual forecast and performing ad hoc analyses, which contributed to +$49MM YOY growth in FY17, and +$38MM in FY16. * Managed beginning-to-end promotions for LS Food which requires alignment with the Leadership team on signage priorities, briefing studio on promotion strategy, and close collaboration with cross-functional partners (NAEs, Ops, QA, Regulatory, Marketing, International and Studio) on promotional plan and execution. * Owned the first licensee-specific product innovation at Starbucks planned to deliver an incremental $7.5MM, which includes gathering external insights, briefing Product Development, and leading cross functional partners on key deliverables. * Educated National Account Executives on upcoming promotions, key strategies & marketing insights to assist with licensee sales, product participation and long term partnership strategy. * Identified as Subject Matter Expert of food supply chain operations & relied on to communicate, escalate and provide recommendations to direct managers to ensure prompt resolution of all issues. * Created and updated immersion & process documents used to train three peer brand managers and assist in onboarding three senior brand managers to the LS Food & RTD team to ensure partners were setup for success. Starbucks Coffee Company - Seattle, WA 2011 to 2018 Senior Database Administrator Starbucks Coffee Company 2014 to 2016 * Successfully launched an innovative La Boulange food program to USA and Canada licensees to drive business growth. * Effectively maintained the LB online ordering site resulting in $98MM of revenue in FY15. * Coordinated and conducted extensive SKU attribute analysis to ensure data integrity in Oracle systems and to end customers. * Actively participated in project management teams supporting retail initiatives and work flows to ensure optimal organizational success. * Maintained and provided required data to the department in accordance to the Standard Operating Procedures manuals. * Developed a safe interface to transmit the data accurately and precisely to the multiple systems. * Provided training to end users on the various programs and procedures of the data. * Performed system audits on the data to ascertain its accuracy at all times. * Educated staff on the data availability and procurement for smooth business operations. Logistics Service Representative II /Senior Logistics Service Representative Starbucks Coffee Company 2012 to 2014 * Directly oversaw all order to cash management for 143 CPG and FS regional accounts. * Meticulously tracked daily operations and resolved complex service issues via CRM and direct leadership. * Developed and implemented critical communications and off-process enhancements to meet customer needs. * Productively piloted initial La Boulange License Store Bulk customers into the B2B channel. * Increased Safeway and Kroger's on-time score by +20% in a six month period. * Effectively managed a logistics cost analysis to reduce Safeway's lead time at 13 locations. * Thoroughly re-evaluated the Kroger CPU process to allow a wider window for shipments at NDC. * Created and integrated a key Safeway transit time process to eliminate delays without increasing lead time. Project Gold Coast Inbound Transition Specialist/Madonna Transition Project CPG Transition Analyst Starbucks Coffee Company 2011 to 2012 * Successfully managed the setup, training and on boarding for 100+ inbound suppliers. * Extensively researched and organized supplier facility profiles to transfer into system databases. * Responsible for creating crucial SOPs documenting the transition process, scope and business objective. * Meticulously analyzed and recommended action for issues and risks to affected suppliers. * Productively mitigated trapped case liability $40K under the targeted goal. * Collaborated with the IT department to implement solution software and remnant plan for trapped cases. * Efficiently executed the remnant plan transparently to reduce liability by an additional $150K. Education Bachelor of Arts in English in English University of Washington - Seattle, WA 2009 Skills RELATIONSHIP BUILDING, ORACLE, SHAREPOINT, Customer Service, Marketing Strategy, Logistics Management, MS Office Links https://www.linkedin.com/in/jasmineines Additional Information Core Competencies * Training/Development * Program Execution * Team Leadership * Process Improvements * Project Management * Creative Solutions * Promotions * Relationship Building * Technical Expertise Technical Skills Microsoft Office: Word, Excel, PowerPoint, Outlook, OneNote; Oracle: OBIEE, EBS, PIM, IMS, BI; SharePoint, Status TMS, Icicle, Volgistics	Database_Administrator
Radio Access Network/Transport Engineer Radio Access Network/Transport Engineer INFORMATION TECHNOLOGY PROFESSIONAL Dallas, TX Self-motivated to succeed in any workplace environment. I have hands on experience with configuration, installation, and operating in mid-sized and large fast paced corporate environments. Direct Wireless Industry experience (preferably working on CDMA/ TDMA and/or 2G/3G/4G/5G Networks), with hands on experience supporting base stations on a live customer network. Proven strong troubleshooting skills in a technical support role vs. deployment. IP knowledge in IP addressing, subnetting, and routing protocols. Technically skilled at system troubleshooting, repair, and resolving simple to complex technical issues. Excellent verbal and communication skills, ethics, and effective collaboration skills, self-driven, extremely organized, highly trainable and coachable, and strong work ethic. Solid self-management skills with sound common sense. Capable of managing multiple tasks simultaneously with the ability to find, organize, manage, evaluate, and use information resources critically and effectively for the solution of professional problems. Understand the need for and use of information in relation to ethical, societal, regulatory, and technological issues. Quick learner, great listener, results oriented, customer service-oriented, detail-oriented, can do winning attitude, drive for success, and a great team player. Desire to learn cutting edge technologies, grow professionally, and engage in lifelong learning. Authorized to work in the US for any employer Work Experience Radio Access Network/Transport Engineer T-Mobile June 2019 to Present · Supporting RAN/ Transport Technologies and providing NOC support to other Technicians and Engineers. · Troubleshooting Ericsson/ Nokia RAN tier 1-2 tickets. · Responsible for remotely supporting the RAN equipment in the field in a 24X7 environment. · Monitoring network alarms, and performing fault isolation testing on radios, switching networks, and peripherals. · Working with Senior-Level Engineers to solve complex troubleshooting and repair network functions and network problems. · Monitoring the health and status of the Nokia MAD Routers and performing and coordinating hardware swaps with SWOPs and Nokia. · Responsible for monitoring critical alarms on facilities and equipment at MSO (Main Switching Office) and Data Centers Nationwide on a national level 24/7. · Responsible for surveillance and ticketing of all SS7 and Lucent and Ericsson MSS/MGW network? elements. · Troubleshooting to resolution switch and SS7 related issues. · Creating and responding to work orders and trouble tickets and executing switch related work orders, and pro-active review of switch element performance. · Dispatching Field Engineers in the field to resolve hardware issues, power outages, transport issues, etc. · Quarterbacking major outages (Fiber cuts, AAV outages, weather-related outages, etc.) Requesting RFO's for IP Hits and Outages. · Providing support during large scale outages and disaster recovery efforts. · Confirming services restored on returned tickets from the Escalations team and conducting routine remote surveillance and tier 1-2 maintenance activities for all network nodes in area of responsibility. · Working closely with product vendors for product maintenance, testing, upgrades, etc. · Escalating trouble tickets with third party vendors such as Power and Telco Companies, as well as second tier organizations within T-Mobile. · Identifying, researching, and developing process improvements to management for implementation. Remote Integration Test Center Engineer Tier 2 Nokia April 2019 to July 2019 · Performing FL19 Software upgrades for Verizon RAN environment. · Working in a 24x7 environment in the NOC; providing support for deployment and Integration Functions. · Supporting, understanding, troubleshooting, and resolving the customer CDMA, UMTS, and LTE RAN network. Responding directly to calls and requests from integration engineers to the call center; troubleshooting problems as well as supporting internal teams with maintenance activities. Interface directly with deployment and development teams which include installation, RITC Teams, RF Engineers, and PM's, to resolve site, systems or network problems. · Mitigate outage risk and execute network restoration contingency plans in response to network failure. Ensuring base stations are operational (links are up, alarms clear, etc., sites ready for RF teams, and live traffic). Providing operations support to the RF teams in their optimization activities by creating and executing work orders to make parameter changes when needed. Escalating quality issues to improve products and services delivered to the customer. Exercising strong analytical skills to debug, troubleshoot, and isolate complex problems. Commissioning & Integration Engineer Samsung August 2018 to December 2018 · Aided assistance to NOC (Network Operations Center) and supported 3G/4G/5G networks. · Provided support to multi-functional team of R&D, Program Management, Core Networking, RF Engineering, Transport and Technical/Training Support to fulfill multi-technology wireless network deployment across customer markets. · Lead various market interfaces toward internal and external customers. · Identified improvements in markets and addressed customer concerns in a timely fashion. · Supported routing protocols (DHCP, DNS, ARP, VLAN, STP, IPV4, and VPN). Worked with Ethernet switching, IP forwarding, class of service and services, firewall and access control, and server load balancing. · Implemented OSS solutions of system integration, automation, and migration. · Conducted Root Cause Analysis to drive improvements. · Participated and determined innovation initiatives for continuous improvement in deployment ways of working. · Planned the implementation of the product configuration and integration work. · Analyzed, prepared, implemented and verified the configuration and integration of nodes, networks, and systems. · Generated periodic reports on equipment deployed to determine performance and relate the same to other teams within the organization. · Supported the Sprint Tier I and Tier II NOC by answering questions on the Samsung equipment, assisting during trouble shooting, and identifying root cause. · Performed cell site commissioning and integration, cell site acceptance testing, cell site equipment layout, and parameter definitions. · Troubleshooted alarms and complex alarms/performance issues. · Troubleshooted network connectivity issues between the core and cell-site routers and their configuration. · Provided Core Network support and support investigations on high severe issues. · Assisted in the Network Deployment team in the integration of new CDMA sites and migration of legacy CDMA sites of the RAN equipment into the existing network. · Provisioned CDMA RAN equipment with parameters provided by RF Engineering. · Ensured the latest software and the correct cellular configurations were loaded into the CDU30 equipment. Ensured the cell site was connected to the network and integrated to become a functional part of network. · Ensured that all new hardware was connected to the network and integrated into the cell site. · Single point-of-contact for integration, commissioning and acceptance issues. · Supported the knowledge transfer of commissioning and integration to other engineers. · Manage post migration issues including issue resolution and rescheduling the event. Remote Integration Test Center Engineer Tier 2 Nokia October 2017 to August 2018 Supported Field Engineers with Verizon FSM4 Airscale Migrations, Commissioning, Parameters Changes, Clearing Alarms, and Integrations. Assisted Field Engineers with onsite and remote commissioning of CDMA/LTE RAN equipment. Responded directly to calls and requests from integration engineers to the call center; troubleshooted problems as well as support internal teams with maintenance activities. Detected and responded to alarms, opened tickets, and assisted with troubleshooting as required. Troubleshooted network components and supported to Field Engineers as required. Used network protocols, networking software, and hardware to correct system faults. Coordinated with Customer and confirmed site firmware and data loads. Ensured base stations were operational (links up, alarms clear, etc., sites ready for RF teams, and live traffic). Responsible for monitoring the customer equipment in a CDMA and LTE based wireless telecommunications network. Troubleshooted and resolved CDMA and LTE cell site alarms. Contributed to a daily activity report and supported troubleshooting activities as required. Associate Network Technician Contractor Texas Instruments Incorporated April 2017 to September 2017 Upgraded existing phones to new Cisco VOIP phones. Installed CAT5E structured cabling onsite. Terminated drop boxes. Supported project rollout of analog to digital lines. Worked office moves throughout the company. Documented network-related activities or tasks for management. Facility Deployment Technician Contractor GTS Technology Solutions February 2017 to March 2017 Imaged, asset tags, configured, and prepared computers, servers, and/or peripherals for shipment to customer locations. Labeled and stored products in an organized manner that coordinated with the inventory system and facilitated relocation of products when required; Deployed and configured computer equipment to customer locations, when necessary; Provided additional onsite configuration to deployed computer equipment, as necessary; Performed general clean-up duties at the Warehouse to maintain an environment suitable for customer tours; Assisted in handling, loading/unloading incoming/outgoing shipments, parts and materials maintained at the Warehouse in accordance with proper handling. Fulfillment Associate Amazon September 2016 to March 2017 Loaded and unloaded items from machines, conveyors, and conveyances. Operated machinery used in the production process, and assisted machine operators. Placed products in equipment and on work surfaces for further processing, inspecting, or wrapping. Examined products to verify conformance to quality standards. Started machines and equipment to begin production processes. Database Manager Detroit Metropolitan Bar Association November 2015 to February 2016 Salesforce Data Entry and Creation of Reports. Knowledge of principles and processes for providing customer and personal services. This included customer need of assessment and meeting quality standards for services. Knowledge of principles and procedures for training other employees. Network Operations Technician Catholic Health Sisters of Charity Hospital June 2014 to September 2014 Supported the roll out of 1-12 additional wheelie computer systems for the ancillary units across CHS. Troubleshooted Windows 7 problems; both hardware and software in a Windows environment. Provided Mobile Customer Support to end users. Imaged new PCs/Laptops, installed new software, and deployed to users. Interacted with doctors and nurses in the ancillary units and helped users through technical wheelie issues and Windows 7 related issues. Break/fix support across CHS. Service Desk Analyst PRAXAIR February 2014 to June 2014 · Answered telephone calls to assist computer users encountering problems. · Analyzed information to make decisions and solve problems. · Responded to program error messages by finding and correcting problems. · Working with knowledge to resolve at least 80% of issues on first call. · Ability to handle at least 60 or more calls per day in a fast-paced environment. Field Service Technician Rich Products Corporation April 2013 to January 2014 Provided tech support for 300+ users and ensured proper maintenance of workstations and peripherals. Responded to end user requests, resolved support tickets, and deployed new workstations and peripherals. Installed operating systems, user applications, and maintained active directory administration. Desktop Technician PHILLIPS LYTLE December 2012 to March 2013 Assisted in information technology projects such as project objectives, new technology systems, information specifications, and Windows 7 rollout project. Network Administrator I Rich Products Corporation June 2012 to November 2012 · Informed systems and programming personnel of errors or problems with job runs. · Maintained data processing policies such as back-ups and disaster plans. · Prepared status reports for administrative review. · Maintained overall control of Computer Systems. · VPN Trouble Shooting. · Monitored the system for equipment failure or errors in performance using HP Site Scope. · Answered telephone calls to assist computer users encountering problems using Altiris and Novell Console One. · Retrieved, separated, and sorted program output as needed and sent data to specified users when needed. · Overseen the operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use. · Monitored network performance to determine whether adjustments needed to be made, and to determine where changes would need to be made in the future, in HP Site Scope. · Managed various backups, performed data backups, and disaster recovery operations in HP Data Protector. · Loaded computer tapes and disks inside Data Center. · Solved a wide range of issues remotely in Clean Room Deployment Console. Education Bachelor of Science in Information Management & Technology SYRACUSE UNIVERSITY School of Information Studies - Syracuse, NY May 2011 Skills RF (2 years), WIRELESS (3 years), CDMA (3 years), VERIZON (2 years), ACTIVE DIRECTORY (2 years), NOC, Operation, Cisco, Ccna, Linux, Nokia, BGP, DWDM, Ethernet Additional Information TECHNICAL EXPERTISE Operating Systems: Linux, Windows 7, & Windows 10. Software: Active Directory, Lotus Notes, Cisco Meeting Time, JDE 900, Service Now Ticketing System, CSMS Ticket System, OneConsole, PIER (Problem, Incident, Enhancement, Resolution) Ticketing Tool, Zendesk, Call Management System Supervisor, GO-Global, Kollectives Software Defined Enterprise Content Delivery Network (SD ECDN), Remote OMT (Operation and Maintenance Terminal), WinFIOL, IMNOS Network Visualization, Network viewer, Network Automation, Network Recording Player, WinPcap, Net Analyst, Network Elements, Network-to-Network Interfaces (NNIs), Qualys Cloud Security Agent, Steel Central Aternity Agent, Teoco Secure Access, MS Exchange Server, MS Visual Studio, Virtual Private Networks, Ethernet Virtual Circuit (EVC), Citrix Applications, MS Outlook, MS OneNote, GroupWise, SAP, Solar winds Dashboard, Synergy Dashboard, Microsoft (Word, Excel, PowerPoint), HP Data Protector, Altiris, Clean Room Deployment Console, HP Site Scope, UC4 Production Job Monitoring, Verizon Wireless, Verizon Trouble Administration Gateway (VTAG), VSWR, VOLTE, PuTTY, Kitty Configuration, SAM5620, 2G/3G/4G BTS Site Element Manager , URSA Tool, RASClient, Nokia Network Services Platform, Nokia Network Functions Manager, Secure Access to Network Elements, AAV NodeB Provisioning Suite, The Wireshark Network Analyzer, Service Access/Aware Manager, CognitivLSM LTE System Manager, Evolved Packet Core (ePC), Cisco Packet Tracer, Cisco Command Line Interface, Windows-based Networking, Network Management Tools, DNS, TCP/IP, Names Resolution Process, and Network Protocols and Topologies, LTE & 3G CDMA Technologies, TDMA (Time Division Multiple Access), 2G/3G/4G/5G Networks, 5G MIMO, MOS Shell, Base Station Manager, Site Monitor Module, SMM SNMP Management Configuration, SMM External Alarm Configuration , RET Configuration, Remote Connectivity Checks, Logical Cell Mapping, Signaling System 7, e911 Call Testing, Call Processing, GPS Configuration Checks, Advanced Wireless Spectrum 1 & 3, BANDS 2,4,5,12,66,71, PCS, ABLOCK, Cellular 850, Distributed Antenna System, Global System for Mobile Communication, Universal Mobile Telecommunications Service, 5G BTS Element, Web Element Manager, Satellite backhaul, IoT (Internet of Things) Technologies, CPRI Interfaces, Backhaul Interface, RET Interface, RF Modules, RF Calculator, IPV4/IPV6, and Routing Software Tools. Hardware: PC /Laptop Computers, HDMI, Network Laser Printers, 9412 eNodeB Indoor, 9763 Metro Cell Indoor, 9764 Metro Cell Outdoor, 9768 Metro Radios, Small Cell In-door/Outdoor, TRDUs (Transmit/Receive Duplex Unit), MCTRDU (multi-carrier and multi-standard TRDU), MC-TRXs (Multi carrier Transceiver), AAs (Active Antenna), Tower Mounted Amplifier (TMA), Power Distribution Panel (PDP), eAM (enhanced Alarm Module), External Alarm Module, Alarm cables, Circuit Breaker, Dip Switch, DC Terminals, SFP +, ASIAA & ABIAA Card, AMIA, ALU Radio Heads, Base Band Units, CDU30, 800 MHz Frequency Band, 1.9GHz Frequency Band, 2.5GHz Frequency Band, 1900 MHz PCS, Band 2 (LTE). 700 MHz Lower Block A, Band 12 (LTE). 1700/ 2100 MHz AWS, Band 4 (UMTS/ HSPA+/ LTE), Basic and Extended Cell sets of 5/10/15/20MHz, 5G Cell Towers, Antenna Line Devices, ALU LTE eNodeB, Ericsson, Alcatel 7750s and 7705s, Base Band and RF Cabinet, Baseband Board (eCEM/bCEM/bCEM2), Controller Board (eCCM/eCCM2/bCAM2), Nokia Airscale System Modules, Rectifiers, Punch Down Block, SFP Modules, SFP Fiber Optic Cable, Dark Fiber, R-6154 Crimpers, CPRI Fibers, RF Coax, FYGM/FYGE GNSS Receiver and Cable, GPS splitter, RJ45/RJ11 Connectors, Conduit Connectors, Terminators, Inkjet Printers, Wireless Devices, Hubs, Access Points, Cisco Switches 2950, 2960, 3550, and 3650, Next Generation Cell Site Router (NG-CSR), Next Gen MSO Aggregating Devices, Metro-Ethernet Aggregating Device (MAD) Cisco Routers 2960, 3945s, 2911, Cisco ASR Routers 5500s, 4511s, 1002, 1004, and Mobile Devices. PROFESSIONAL DEVELOPMENT · Ongoing training in Information Technology including Networking and Security. · Currently pursuing CompTIA Network +, CompTIA Security +, Cisco CCNA, and Cisco CCNA Security Certifications through ComputerMinds. Inc · MTA: Networking Fundamentals - Certified 2019 · MTA: Security Fundamentals - Certified 2019 · Cisco Certified Technician: Supporting Cisco Routing and Switching Network Devices - Certified 2019	Network_Administrator
DATA ANALYST DATA ANALYST DATA ANALYST - SMARTRONIX San Antonio, TX Experienced Healthcare Analyst that supports contracts with both external and internal project management clientele. Capable of analyzing problems with high aptitude for research/investigation and enjoy designing recommendations including workflows processes and procedures. Hold accountability for all activities towards sponsors/stakeholders related to pro-gram/project initiatives including teams, committees, consultants, corporate departments, operational staff and/or senior leadership. Work Experience DATA ANALYST SMARTRONIX May 2018 to Present Develop and provide regular statistical reports as requested based on global database military healthcare requirements/needs. Provide data analysis of data as requested by the business for Tier 2.5 efficiencies and productivity. Review data to ensure data integrity, accuracy and validity. Perform ad hoc reporting functions for special needs and requests. Prepare and compile government, management and business within requested timelines. Compile and prepare project progress and outcomes. Perform other data reporting duties and accessioned patient information into database. Support engagement with local provider organizations to support, augment and accelerate efforts to improve operational coordination of patient care. Collect/synthesize best practices from across a network of provider organizations and share feedback across the organization. Establish/implement/comply with change management processes to drive effective project execution HEALTH DATA ANALYST ZENITH LABS May 2017 to April 2018 Preparing data analysis that provides infrastructure and anomalies to global competitors. Resolving data quality ensuring the timely preparation of reports and records for dissemination to stakeholders. Process improvements, system enhancements, training and reporting; support of the programs used to access and update health information records. Work simultaneously on 5+ projects based on current client workload. Create visual aspects of marketing materials, websites and other media, including infographics. Put together disparate elements of a design created by another professional, such as the icons, photographs and other components necessary for a website design. Consult with clients' marketing, copywriting and sales teams to create cohesive designs that reflect our clients' corporate cultures and goals. UM REVIEW ANALYST WELLMED June 2016 to May 2017 Responsible for job efficiency and makes appropriate suggestions following the organizational structure. Provided the coaching needed for performance success in collaboration with operational partners, coordinates staff activities to ensure success and meet program needs and compliance with program requirements for EDI transactions. Oversight and active participation of in activities to evaluate project success and achievement of outcomes utilizing appropriate evaluation methods. Monitored processes to ensure projects/programs are successful, including maintaining continuous quality improvement activities to ensure outcomes achieve targeted performance goals. Establish an effective rapport to communicate with people of diverse backgrounds throughout the world in a diplomatic and professional manner. PHI STRATEGIST ECS/CIOX HEALTH January 2013 to March 2016 Responsible for supervision of all staff and processes within the route area including records maintenance, compliance, education, etc. Prepared monthly cost savings, management reports, and assisted with the preparation of quarterly summary report that implemented quality measures resulting in achieving $1.3 million incentives for 54 contracted physicians in the claims submissions. Identified non-traditional resources and demonstrated creativity in managing each case to fully utilize all resource databases available to staff employees. Developed a process protocol in regard to the new employee hiring process for training and development in an adequate manner. CLINICAL DATABASE ADMINISTRATOR DHR October 2009 to December 2012 Accountable for quality control procedures to ensure efficient database operations agreed upon timelines and quality expectations. Planned and executed all data activities in accordance with client database management procedures on a per project basis within Integrated Data Services and cross functionality. Generated presentations on studies that leveraged scientific and clinical expertise that depicted completeness, accuracy, and compliance protocols. Ensured accuracy of client database by monitoring eligibility requirements cohesive towards patient eligibility laws. Maintained, designed, and implemented system for planning projects, resources, and allocating budgeting forecasts. Archived older files with authorization for the implementation of electronic data management system (Cerner). Designed and implemented quality control procedures ensuring with back end of all data management deliverables for the SQL (SSMS). Education MASTER'S IN BUSINESS ADMINISTRATION in BUSINESS ADMINISTRATION NATIONAL AMERICAN UNIVERSITY September 2019 BACHELOR'S IN ORGANIZATIONAL LEADERSHIP in ORGANIZATIONAL LEADERSHIP SOUTH TEXAS COLLEGE 2017 Skills DATABASE, MICROSOFT ACCESS, SQL, DATA MANAGEMENT, DATA MINING, DATASETS, NIST, CERNER, CODING, HIPAA, HL7, COACHING, CLIENT MANAGEMENT, METRICS, TRAINING, BI, HEALTHCARE, ICD-9, ICD, EXCEL, Business Intelligence, access, testing, Powerpoint, MS Office, Project Management Groups Project Management Institute May 2019 to Present	Database_Administrator
Office Assistant / Operations Office Assistant / Operations Administrative Assistant / Office Assistant Chesapeake, VA Authorized to work in the US for any employer Work Experience Office Assistant / Operations Coastal Services August 2018 to March 2019 Maintained spreadsheet of all incoming job orders via telephone, email or verbal Answered all calls in a timely manner, responsible for handling front window, deliveries and applicants Assisted customer concerns, transferred call to proper party if call was beyond scope of work Gained knowledge and experience in the Maritime / Industrial / Shipyard / Office Administration field Displayed strong administrative skills by reorganizing filing system, created spreadsheets and charts as requested Assisted in development of new purchase order system with owner of company Reimbursement Specialist (project based) Conduent March 2018 to April 2018 Responsible for determining coverage availability via required federal eligibility questions Coordinated the financial aspects of healthcare services to ensure patients have access to prescribed therapy Partnered with Concierge to serve as an advocate to patients and healthcare professionals regarding insurance coverage, co-pay billing, reimbursement process, and general access for complex pharmaceuticals Maintained open lines of communication and shared awareness regarding medication access restrictions, policy changes, and other changes in the reimbursement process Administrative Assistant Sutherland Global Services February 2017 to February 2018 Process notices of cancellations and nonrenewal for nonpayment of premiums and determined underwriting reasons Date stamp all outgoing mail and packages with appropriate postage for weekly mail day to US Postal Service Upload daily file batches for third party company to process nonpayment manually Produced large volumes of bulk mail until third party company created process to become electronically uploaded Created mail receipts and labels as proof of mailing Provider Data Management Administrator Sutherland Global Services Created new provider records, update databases with new information, and edited errors Ensured all batches were processed within the specific timeframe Identified issues with provider loading that may increase the amount of errors in the electronic process Assisted with other claim duties Prioritized work items by due date to ensure work items were processed in before due date Curriculum Developer Accounting Principles June 2016 to September 2016 Maintained critical provider information on all claims and provider databases Developed and updated detailed course syllabi and outlines, including resources and materials Built course curriculum for government contractors overseas Proofread curriculum for quality assurance prior to being evaluated by the Department of State Maintained confidentiality regarding company's procedures and government contracts Network Specialist II Aerotek Staffing November 2015 to January 2016 Maintained critical provider information on all claims and provider databases Synchronized data among multiple claims systems and application of business rules as they apply to each database Validated data to be housed on provider databases for contracting, applications, network management and credentialing Database Administrator Aerotek Staffing September 2012 to October 2015 Responsible for building and maintaining the accuracy of database files by placing nationwide calls to hospitals, pharmacies, and physicians' offices Credential verification for physicians, physician assistants, and nurse practitioners Loaded physician practice location and specialties onto prescribed databases Researched location of medical staff and information such as: Legal name, address, telephone numbers, state license information, etc. by searching the internet, state boards and DEA website Inputted information for clients using Excel and Onekey Performed data entry for pharmaceutical clients and companies Education High school or equivalent Skills Outlook, Administrative Assistant, Filing, Excel, Scheduling Certifications/Licenses Driver's License Additional Information Computer Proficient: MS Office Suite, Internet, Share Point, Oracle, Clarify, Remedy, Google Cloud Excellent customer service, telephone, organizational and communication (written/verbal) skills; exceptional team player with proven leadership qualities; multitasking capabilities; queue management Ability to work independently with minimal supervision Accurate keyboarding skills 45wpm, 10-key skills, strong data entry, multi-line/switchboard phones / laminating machine / shredder Detailed oriented with solid analytical, problem identification and resolution skills Knowledge of pension, health and welfare, define and flexible benefit plans, HIPAA, co-pay / reimbursement process Time Management / Accurate Case Documentation / Project Management Support	Database_Administrator
Database Administrator, Engineering Department Database Administrator, Engineering Department Database Administrator, Engineering Department - Proactive Communications Killeen, TX Work Experience Database Administrator, Engineering Department Proactive Communications - Killeen, TX 2011 to Present Design, develop, and implement internal database solutions for various in house projects Perform daily maintenance tasks on databases to include reviewing SQL error logs, Windows Event logs, Security logs, and testing the validity of backups. Setup and configured DB Mail on our Database Servers Implemented replication between our internal logistics database with databases that are located globally Configured Log Shipping as part of a high availability solution for the Solarwinds failover solution Build custom reports and upload them to the report server using Report Builder 3.0 Administer our SharePoint 2010 infrastructure Migrated our internal SharePoint 2010 infrastructure to Office 365 Build out Server 2008 R2 servers to the domain as needed Manage Active Directory by creating, modifying, moving, or deleting AD objects Manage DNS entries in Forward and Reverse lookup zones I.S. Research Specialist, Research Department Scott & White Memorial Hospital - Temple, TX 2009 to 2011 Built Clinical Research MSSQL 2008 database by consolidating multiple data sources (Access 2003 DB's & Excel Spreadsheets) from various internal departments Maintained Database by Views, Functions, and Stored Procedures as requested to meet end user demand and implemented Maintenance Backup Plan to run daily Created Access 2003 .adp forms to connect to MSSQL 2008 back end System Administrator for iMedRIS Clinical Trials Software Built application workflow / logic in Clinical Trials software current based off business model Implemented changes to S&W Division of Research's web pages as requested GIS Analyst, Department of Information Technology City of Killeen - Killeen, TX 2008 to 2009 System Administrator for CityWorks Asset Management System Maintained and Edited Feature Datasets within ArcSDE database using Esri 9.2 Provided mapping support for the various departments as needed Created Map book for emergency responders with corresponding address and grid lookup system Worked with the ArcSDE DBA in building and configuring a new server for the department Network Technician, Department of Information Technology City of Killeen - Killeen, TX 2005 to 2008 Created new user accounts on the Domain with Active Directory while ensuring they had appropriate access to network resources. Created new OU's in Active Directory with appropriate objects as needed Added Cisco Phones to Network via Cisco Call Manager and configured User Exchange Accounts with Cisco Unity Troubleshot and traced network connectivity issues from the host to switch and or router Managed Hardware, Network, and Software Related issues on hand held Intermec CN3 devices, Panasonic CF-30 Tough books, and various Dell Work Stations Imaged and prepped new systems for deployment in city domain PC Technician, Department of Information Technology City of Stockton - Stockton, CA 2005 to 2005 contract position) Operated Helpdesk for 2000+ users Troubleshot hardware and software issues on workstations Re-Imaged workstations over LAN Installed essential applications manually Information Technology Specialist Water Resorts - Lodi, CA 2004 to 2005 Created Database & Tables within MS SQL 2000 and ensured backups were being preformed. Created/Ran basic queries against database to retrieve desired information. Maintained company website by making changes or updates using HTML, XHTML, and JavaScript. Manually installed O.S. and essential applications on workstations and added them to the LAN by statically configuring TCP/IP information. Troubleshot connectivity issues on LAN. PC/Network Technician, Department of Information Technology City of Killeen - Killeen, TX 2004 to 2004 contract position) Repaired and or upgraded existing Dell workstations. Installed Windows 2000 Professional, Office 2000 Professional and other essential software on new workstations Added new workstations to LAN Education Bachelor of Arts in Computer Science University of Mary Hardin Baylor - Belton, TX 2008 Additional Information Technical Proficiencies Applications: SharePoint 2010, ConnectWise, Solarwinds NPM Database: SQL Server 2005, SQL Server 2008, SQL Server 2008 R2 Systems Administration: Active Directory, Group Policy Management, WSUS Server Operating Systems: Windows XP, Windows 7, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2	Database_Administrator
RightHand Consultant, Giza, Egypt RightHand Consultant, Giza, Egypt RightHand Consultant, Giza, Egypt Fairfield, IA Skilled software developer with over 3 years of experience following the full software development life cycle (SDLC) to design, develop, analyze, integrate, and deploy multi-tier. Excellent knowledge of Java/J2EE technologies like JSP, Servlets, EJB, Spring, and Hibernate, as well as core object-oriented programming concepts (OOPS) such as concurrency, persistency, and multi-threading. Expertise in relational databases and query construction using SQL, Oracle, MS SQL Server, and MySQL. Work Experience RightHand Consultant, Giza, Egypt CAREER NOTE 2015 to 2018 Completed on-campus studies and currently taking distance education courses to complete a Master's Degree in Computer Science (Available for full-time, W-2 employment). RightHand Consultant, Giza, Egypt 2015-2018 A consultancy Company based in Egypt Java Developer Developed, designed, and implemented back-end of software programs. Tasks Performed: Designed, implemented, and maintained high-volume, mission-critical Java applications. Followed project requirements to produce clean, robust code in Java and JavaScript. Involved in the development of the Inventory and HR module Implement feathers like Categorization of products, Order management, and Automated ordering. Bug fixing and code maintenance Developed and create Jasper reports base on SQL complex quires Achievements: Delivered complex insurance product including features to manage policies, quotes, and claims, suitable for multiple industries such as health, home, car, liability, and marine insurance. Technologies Used: Java, JSP, Spring (Boot, MVC), Hibernate, Eclipse, Netbeans, Maven, Git 641-233-0254 wael.n.rezk@gmail.com MySQL Database Developer & Administrator BLUEZONE TELECOM - Amman, JO 2014 to 2015 Amman, Jordan 2014-2015 Internet service provider in Jordan, with WiFi and WiMAX technology. MySQL Database Developer & Administrator Installed, configured, patched, and upgraded database applications and tools. Tasks Performed: Generated reports through database queries, stored procedures, and bash scripts. Created and deployed database continuity and redundancy plans, including backup and recovery. Enrolled users and maintained security protocols. Achievements: Optimized database performance and capacity; streamlined data handling processes. Technologies Used: MySQL, Bash Scripting SQL Server Database Developer & Administrator BAT - Cairo, EG 2013 to 2014 Developed and administrated all databases, including design, configuration, deployment, and performance optimization. Tasks Performed: Designed business intelligence (BI) solutions using SQL Analysis Services and OLAP DB. Created and deployed database continuity and redundancy plans, including backup and recovery. Built data objects and structures such as tables, stored procedures, functions, triggers, and indexes. Implemented company policies, technical procedures, and standards for preserving integrity and security of data, reports, and access. Trained junior team members in network security and data circuit troubleshooting. Optimized database performance and streamlined data handling procedures. Configured, deployed, and maintained database server. Achievements: Provided high volume and second line support for mobile devices for over 170 sales representatives. Migrated MS SQL Server 2000 and SSAS to MS SQL Server 2008 R2. Technologies Used: MS SQL Server, SQL Analysis Services, SQL Integration Services Web Developer SCOPE COMMUNICATIONS & ADVERTISING, Giza - EG 2012 to 2013 Analyzed scope of client website requirements, then developed and delivered high-quality products. Tasks Performed: Wrote and troubleshot advanced queries and stored procedures. Built e-commerce platform for website www.supplementseg.com. Technologies Used: PHP, Ruby on Rails, MySQL 641-233-0254 wael.n.rezk@gmail.com Education Master of Science in Computer Science in distance education Maharishi University of Management 2020 Bachelor of Science in Mathematics & Computer Science in Mathematics & Computer Science Damietta University 2009	Database_Administrator Web_Developer Software_Developer
ADMINISTRATIVE ASSISTANT ADMINISTRATIVE ASSISTANT Forney, TX Andy Guerra graduated from the University of North Texas at Dallas with a Bachelor's degree in Information Technology. He is constantly updating his knowledge and skills in his rapidly evolving field. He can analyze complex problems in the context of IT and design their best fit solutions. He can work independently but he also has strong interpersonal skills and works well as a leader of a team. He has great communication skills and can communicate very well with a range of audiences. Mr. Guerra is looking for opportunities in database design and administration; software development; security; and systems and network administration. Authorized to work in the US for any employer Work Experience ADMINISTRATIVE ASSISTANT US DEPARTMENT OF JUSTICE - Dallas, TX March 2018 to Present Responsible for maintaining data inputs Attends to reception duties such as taking phone calls, attending to clients in the lobby, and responding inquiries Communicates with court officials, attorneys, clerks, and judges Manager of case files in database Game Developer/ Database Administrator MATH ATTACK August 2018 to May 2019 Designed and developed a video game for children, including the game environment and platform. Wrote the scripts that moved our character from lane to lane, shooting of the projectile, and the hit detection of the enemy characters. Also wrote the scripts to our three main scenes in the video game that included the start up scene, upgrade scene, and game scene. Designed and implemented a database into our application. Learned an entirely new programming language and how to use and implement a database into this language that got our team back on track to meet deadlines. DATA CONTROLLER DALLAS I.S.D - Dallas, TX January 2016 to December 2016 Prepared source data for computer entry by compiling and sorting information Processed source documents by reviewing data for deficiencies Maintained confidence and protects operations by keeping information confidential Counseled with parents/guardians regarding district programs, student assignment procedures, and enrollment information Maintenance Data Compiler US AIR FORCE - Okinawa, JP May 2014 to October 2015 Input accurate and correct data in an efficient manner Track deadlines and follow up on any unmet commitments. Collect, organize, and disseminate information of any significant event within the team. Maintain constant communication with personnel in order to consistently provide accurate, pertinent information to supervision. Create daily PowerPoint presentations for senior leadership meeting and production purposes. TACTICAL AIRCRAFT MAINTAINER US AIR FORCE - Okinawa, JP October 2011 to May 2014 Performed aircraft inspections, servicing, refueling, launch, and recovery. Reviewed aircraft documents and identified maintenance requirements. Ensured proper use of tools, technical orders, and hazardous materials. Responsible for the diagnosis and troubleshooting of system malfunctions to restore aircraft flying capabilities. Education BA in Information Technology University of North Texas at Dallas - Dallas, TX May 2019 Skills Java (1 year), Javascript (Less than 1 year), SQL (1 year), C++ (Less than 1 year), HTML 5 (1 year), MySQL (1 year), Lua (Less than 1 year), CSS (Less than 1 year), C (1 year), Linux (Less than 1 year), Windows (3 years), Military (4 years) Links https://www.linkedin.com/in/andy-guerra-182815183/ Military Service Branch: Air Force Service Country: United States Rank: Senior Airman October 2011 to October 2015	Database_Administrator
25B Information Technology Specialist 25B Information Technology Specialist Gravel Ridge, AR Authorized to work in the US for any employer Work Experience 25B Information Technology Specialist Arkansas Army National Guard - North Little Rock, AR February 2019 to Present Lube Technician Mark McLarty Toyota - North Little Rock, AR July 2018 to Present Quickly and efficiently perform oil changes, tire rotations, multipoint inspections, and other routine maintenance tasks. Identify and record vehicle faults and make service/repair recommendations so that service advisors can better serve customers. 15T UH-60 Mechanic Arkansas Army National Guard - North Little Rock, AR February 2013 to February 2019 Inspect and maintain UH-60 Blackhawk helicopters to ensure safe, optimal operation, survivability of crew members, passengers and cargo, and maximize mission capability. Record relevant aircraft data and keep complete, succinct logs of tasks performed. Regularly assist in pre- and post-flight procedures as needed. Uber/Lyft Driver Uber - Little Rock, AR March 2018 to August 2018 ULLS-A(E) Database Administrator Arkansas Army National Guard - Udairi Landing Zone, Camp Buehring February 2017 to December 2017 Education High school Maumelle, AR 2009 to 2012 Skills Windows, Microsoft Office, Technical Support, Customer Service, Networking, Customer Service, Windows 7, security, Mac, Ubuntu, Maintenance (6 years), Automotive (1 year) Military Service Branch: Army National Guard Service Country: United States Rank: SPC (E-4) February 2013 to Present	Database_Administrator
Oracle Database Administrator DBA Oracle Database Administrator DBA Fishers, IN Over 5+ years of IT experience working as Oracle and MS SQL Database Administrator. Experience in database administration, installations, configuration, upgrades, performance tuning, backup & recovery, cloning, space management, & patching. Expertise in Oracle Database (9i/10g/11g/12c) Administration. Capacity planning: Allocate system storage and plan future storage requirements. Experienced in ITIL framework like Incident Management and Change management. Generate and interpret Automatic Workload Repository (AWR), Active Session History (ASH) and Automatic Database Diagnostic Monitor (ADDM) reports. Exposure to several high-end technologies like Database Migration, Cloning, Standby DBs, Hot and cold Database Backup & Recovery, RMAN and Disaster Recovery. Experience in SQL performance tuning using Cost-Based Optimization (CBO). Implemented RMAN backup (Full, incremental and cumulative) and recovery, Incomplete recovery and disaster recovery using Standby database or Data Guard. Extensively coordinated database and OS support with global vendor support team of Oracle, HP-Unix and EMC SAN Storage. Creating Disaster Recovery Sites (DR) for production and critical database. Experience in SOX Controls, compliance reporting and audit validation. Installed and Configured 2 node 11.2.0.1 and 12.0.1 RAC setup on Linux. Work Experience Oracle Database Administrator DBA Wipro Technogies November 2011 to March 2016 I worked as SR.Oracle DBA Over 5+ years of IT experience working as Oracle and MS SQL Database Administrator. Experience in database administration, installations, configuration, upgrades, performance tuning, backup & recovery, cloning, space management, & patching. Expertise in Oracle Database (9i/10g/11g/12c) Administration. Capacity planning: Allocate system storage and plan future storage requirements. Experienced in ITIL framework like Incident Management and Change management. Generate and interpret Automatic Workload Repository (AWR), Active Session History (ASH) and Automatic Database Diagnostic Monitor (ADDM) reports. Exposure to several high-end technologies like Database Migration, Cloning, Standby DB's, Hot and cold Database Backup & Recovery, RMAN and Disaster Recovery. Experience in SQL performance tuning using Cost-Based Optimization (CBO). Implemented RMAN backup (Full, incremental and cumulative) and recovery, Incomplete recovery and disaster recovery using Standby database or Data Guard. Extensively coordinated database and OS support with global vendor support team of Oracle, HP-Unix and EMC SAN Storage. Creating Disaster Recovery Sites (DR) for production and critical database. Experience in SOX Controls, compliance reporting and audit validation. Installed and Configured 2 node 11.2.0.1 and 12.0.1 RAC setup on Linux. Planning, Configuration and Monitoring of Log shipping. Performed Role Reversal of Primary and Secondary servers of the log shipped database. Performed logical backup of database, schemas, tables using Export/Import and DATA PUMP utility. DB User Administration and Security management. Used SQL * Loaders to load data from flat files into database tables. Involved in fine tuning stored procedures by making use of PL/SQL Collections Designed and Developed shell scripts to automate the processes and to proactively monitor the database. Worked on AIX, Linux, Solaris and Windows platform. Proficient in creating primary database storage structures (Tablespaces) and Managing database using Schemas, Tables, Views, Indexes, synonym, functions and Triggers. Controlling and maintaining system security through Profiles, Roles, Privileges and Auditing. Knowledge on using DBMS Packages Extensive experience in Database query and Performance tuning (Explain Plan and TKPROF utility) of Reports and troubleshooting Oracle Application issues on OLTP. Involved in database design and creation. Good knowledge in Software Development Life Cycle. Participate in an on-call rotation for Infrastructure support. Strong analytical problem solving and good communication skills with ability to work within team environment and independently when needed. Education Master of Science in Information and Technology in Information and Technology Vellore Institute of Technology - Vellore, Tamil Nadu January 2012 to July 2015 Bachelor of Science S.P. College June 2006 to June 2010 Skills DATABASE, SQL SERVER, SQL SERVER 2008, ORACLE, SQL, java, DBA, Sql Dba, Oracle Dba Additional Information Skill Set: Database Oracle 9i, 10g, 11g R2, Oracle 12c, SQL Server 2008 DB Tuning/Monitoring Tools RAC, ASM, DATA GUARD, Oracle Enterprise Manager (OEM) 10g, 11g & 12c, TKPROF, SQL Trace, STATSPACK, SAP brtools, EMC Networker, BMC Remedy, TOAD, Golden gate, SQL *Plus, developer Programming PL SQL, Shell scripting, T-SQL, SQL/PLSQL Operating Systems Platforms Solaris 5.10, RHEL, AIX, HP-Unix, Microsoft Windows 2003 Server, LINUX, VM Ware 12	Database_Administrator
Senior Business Process Specialist, Fleet Marketing Senior Business Process Specialist, Fleet Marketing Senior Business Process Specialist, Fleet Marketing Salesforce Certified Platform App Builder with expertise in Software Development lifecycle, creating functional specifications and effective Business Requirement gathering & Analysis Around 7 years of experience in Salesforce Cloud and Business requirements gathering, analysis and documentation, SDLC, STLC and has excellent experience in onshore - offshore model for financial analysis and financial system applications. Experience in Automotive Industry and Healthcare Sector and adept at creating User Stories and transforming business requirements into functional specifications and designing business models using use case, sequence and activity diagrams in MS Visio. Complete understanding of Software Development Life Cycle (SDLC), Agile and Structured Development and Unified Modeling Language (UML). Proficiency in working on multiple tasks and delivering timely results. Strong experience conducting workshops with global teams for business requirements gathering Collaborator and communicates effectively with audiences SMEs, Business Partners, Developers and QA engineers. Also non-technical audiences in different geographical environment. Experience working with multi-vendor teams to meet the project objectives as one team. Worked closely with the project manager in business case development, planning and tracking the project progress. Worked independently with minimal supervision. Strong data analysis skills with working knowledge in RDBMS. Cloud application development experience in Salesforce.com CRM Platform as Administrator/ Developer with a strong and deep technical background in Salesforce.com. Specialized expertise in Salesforce CRM Cloud Application Development, Oracle Server PL/SQL and Microsoft SQL Server using T-SQL (Transact SQL). Salesforce Cloud application development experience Six Sigma Green Belt Certified Software Developer with more than 7 years track record in exceeding expectations and meeting milestones. Salesforce involving creation of Live Application for employee database as well as e-healthcare sector. Project experiences in C, C++, and JAVA development using object oriented analysis Excellent interpersonal and verbal and written communication skills along with analytical, decision making skills. A creative thinker with ability to take initiative to recommend continuous process improvements. Work Experience Senior Business Process Specialist, Fleet Marketing Fiat Chrysler Automobiles - Auburn Hills, MI May 2017 to March 2019 Auburn Hills, MI Systems Technology Group, Troy MI May 2017 - March 2019 Senior Business Process Specialist, Fleet Marketing Responsibilities: Responsible for the operations of all IT applications that support the Business User area. Direct the services of Supplier Provider to provide maintenance support for IT applications. Work with Business Users to identify and prioritize IT support requirement Description: Provide expertise in the analysis, design, development and integration of IT solutions across the fleet systems landscape. Act as a liaison and bridging/facilitating communication and understanding between ICT, business and supplier partners' supporting application development. Understand the business processes and work application capabilities, eliciting and documenting requirements, and assisting in high level design and managing project. Execute project management techniques to control and deliver high quality IT solutions to the business while working closely with supplier partners ensuring project and enhancement request deliverables are met. Communication of projects and ensure that projects align with the technology that best provides maximum return on investment. SAP Business Analyst (Marketing) Volkswagen group of America - Auburn Hills, MI March 2016 to March 2017 This role involves both coding and releasing owner and prospect marketing program information to business requirements. It requires acting within a seamless organization of IT&S and Canada brand team members - working and prioritizing needs and providing technical insight into the development of their programs. Responsibilities: Gathering and documenting business requirements in Business Requirements Document (BRD) Interacting with the Email and Direct mail vendors for Volkswagen marketing and creating high level marketing campaigns in SAP Marketing Planner and SAP Segment builder thereafter assigning it to various marketing campaigns. Data Analysis using Salesforce Platform App and CRM and SAP Business Warehouse - Campaign Support e.g. elicit, interpret, and document marketing campaign goals and data needs. Process Improvement e.g. automate ongoing tasks where possible. Scheduling KICK-OFF calls for all new marketing projects received from Vendors mostly during any new Volkswagen model launched. Planning one-on-one meetings with developer, Volkswagen client and the vendor to resolve any issues or hurdles in the marketing campaign. Develop marketing campaign components in Salesforce CRM and SAP Business Warehouse such as Analysis Process Designer (APDs), email forms, campaign automation, target groups and profiles. Develop SQL programs to extract customer data using Oracle 11g database, TOAD and SQLPlus Data Handling e.g. Ensure that the company privacy and security policies are observed followed by Data cleansing. Create XML Script and load it to SAP BW Tool to create custom IDs for new customers. Validate XML Scripts using Oxygen XML Editor tool CRM Project SME e.g. participate as a CRM SME on CRM related projects Environment: Salesforce CRM and SAP Business Warehouse tool, SAP Netweaver, Oracle 11G (PL/SQL), SQLPlus, Oracle TOAD tool, Oxygen XML Editor tool, Listen, Prospect Salesforce Business Analyst/ Administrator University of Michigan - Flint - Flint, MI September 2015 to December 2015 Salesforce is a leading CRM provider in the market. The Salesforce platform makes it easy to build custom apps and databases in the cloud. Created a Cloud based working application for a healthcare provider for a project named eHealthcare-Hospital Resource Management using Salesforce Cloud. Responsibilities: Creating various profiles and configuring the permissions based on the organizational hierarchy. Defining and documenting company's HR management design including business functions and processes for the database creation. Business requirement gathering and documentation in Business Requirements Document (BRD) with business partners and business users Responsible for creating a database for a healthcare organization to manage their records and transactions. Configuring and administrating Salesforce CRM environment. Creating Triggers and APEX Classes, Controller classes, Triggers, Process Builder, Flow, Point-and-Click capability, Visual force Pages, App Exchange Package & Custom Application, Sandbox data loading and Web services API for implementing web services in the application for access to data from different users. Using Force.com IDE, Force.com Migration Tool and Web Services & Metadata APIs Development of Salesforec.com applications, worked on Lightning, Force.com, designed Custom Formula Fields, Field Dependencies, Validation Rules, Workflows and Approval Processes for automated alerts, field updates and Email generation according to application requirements. Salesforce configuration and development experience as a Salesforce Admin/Business Analyst in implementing Salesforce.com security including Profiles, Permissions and sharing rules at object, field, record level for various users at various levels of organization. The e-HRM application is a process automation solution that manages all the internal and external processes such as Appointment, Billing, Payment, Payroll, Financial Transactions This application encompassed the process automation within hospital and with the clients outside the hospital. Worked with Salesforce.com Data Loader tool using comma-separated variable files, spreadsheets or other relational databases, Outlook and Salesforce1 mobile app. The role involved creation of Database Triggers, Workflows, Apex classes, SOQL and SOSL query languages for Salesforce. We developed a very robust and user-friendly e-healthcare Database Application for our project. Risk analysis: Performed a low level risk analysis for one of the internal projects that included the technology assessment, industrial relationship, resources availability and budget analysis. Conducted weekly meetings facilitating discussion and evaluation of proposed changes. Environment: Salesforce Cloud based platform Salesforce Business Analyst/ Administrator SipIT Solutions Inc - Flint, MI May 2015 to August 2015 Client: New Life Center Salesforce is a leading CRM provider in the market. The Salesforce platform makes it easy to build custom apps and databases in the cloud. Created an Employee database for an organization using Salesforce (Force.com) Software as a Service (SaaS) which is Cloud Based technology. Responsibilities: Requirement Gathering from the Client for Technical and Non-Technical functionalities. Assisting in the definition, development, and documentation of software's business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments. Building a high level technical design for incorporating multiple functionalities and on-demand critical tasks. Communication (oral/written) with the client to summarize key aspects of developments in the project based on their requirements. Data Analytics: Creation and analysis of built-in Reports and Dashboards for real time updates of Salesforce data for analyzing risk and opportunity in client business using Wave Analytics. Application development: Creating a database for the Client organization to manage their records and transactions. Writing Database Triggers: Responsible for the automatic appointment, billing, payment, and payroll update on the database. Creating Workflows: Coordinating the events of actions one after the other. Taking immediate actions based on some change in a record to match a specific criteria. Writing and testing Apex classes: Created Apex classes that included various methods for performing certain functionalities for billing, payment and payroll. Developing a very robust web based and mobile based, user-friendly application for our Client using Salesforce1 mobile App. Deploying the application from Sandbox testing environment to production in Salesforce cloud. Cooperating with the Quality Assurance team to define test cases, metrics, and resolve questions about test results; assist Quality Assurance team in keeping the quality assurance environment in proper condition. Enforcing organization and record level security using Salesforce Administrator access for the employer using four types of access control: Organization Access: IP Ranges, Login Hours Object access: Profile level Record Access: Role Hierarchy Field Access: Field level security Creating Triggers and APEX Classes, Controller classes, Visual force Pages, App Exchange Package & Custom Application, Sandbox data loading and Web services API for implementing web services in the application for access to data from different users. Developing Salesforec.com applications, design Custom Formula Fields, Field Dependencies, Validation Rules, Workflows and Approval Processes for automated alerts, field updates and Email generation according to application requirements. Implementing security and sharing rules at object, field, and record level for various users at various levels of organization. Creating various profiles and configuring the permissions based on the organizational hierarchy. Environment: Salesforce Cloud based platform General Electric - Healthcare - Waukesha, WI July 2014 to April 2015 Salesforce Developer/Systems Engineer TATA Consultancy Services Ltd - Mumbai, Maharashtra March 2011 to June 2014 Project Name: GE Healthcare Cloud Application developer using Salesforce Platform CRM PL/SQL Oracle Database development and Java Development and support. Responsible for management of information of Client customers in a database using a forecasting tool called Veritas depending on their SSO ID in an employee based application. Veritas is a forecasting tool, used globally by the Client users to forecast the opportunities and risks involved in their business. The main objective of the project is to provide support to JAVA Oracle based web application and do enhancements as per client's requirements. Responsibilities: Gathering requirements and developing a daily batch job to automate deletion process of inactive accounts in SAP from Veritas. Collaborating with developers, project managers and business analysts in conceptualizing and developing new marketing solutions Interacting with client, stakeholders for preparing business plans and gathering requirements for technical high level design. Business requirement gathering and documentation in Business Requirements Document (BRD) with business partners and business users Impact analysis and estimating for change requests Assists with translation of business requirements into IT design specifications Creates current state ("as is") process models with business partners Creates future state ("to be") process models with business partners Facilitates chartering sessions with business and IT partners Works with business partners to identify project business value and associated metrics Collaborates with internal specialists to research business and technology trends appropriate to business and IT solution definition. Act as a liaison between the client and development teams and provide requirement clarification to development teams. Creating Triggers and APEX Classes, Controller classes, Visual force Pages, App Exchange Package and Custom Application, Sandbox data loading and Web services API for implementing web services in the application for access to data from different users. Developing Salesforec.com applications, design Custom Formula Fields, Field Dependencies, Validation Rules, Workflows and Approval Processes for automated alerts, field updates and Email generation according to application requirements. Implementing security and sharing rules at object, field, and record level for various users at various levels of organization. Creating various profiles and configuring the permissions based on the organizational hierarchy. Managing all database change requests CRs raised by the application owner. Resolving problem requests raised by the users effectively and efficiently using Clarify tool. Proactive identification of risks and issues in the application. Status reporting to client and internal management to ensure smooth running of the project. Environment: Salesforce Platform, Oracle PL/SQL, SQL Developer, Clarify Tool, Microsoft Office System Engineer HCL Technologies - Noida, Uttar Pradesh July 2010 to February 2011 HCL Technologies Limited is a global IT services company, headquartered in Noida, India. For about 8 months worked with one of the top clients of HCL technologies and managed their telecommunication database for an infrastructure account. Responsibilities: Included Report Design and Coding for Standard Tabular type reports, including Drill Down and Drill through Functionality and Graphical presentations such as Charts and Dashboard type metrics for effective analysis. Generated reports that can handle dynamic grouping and dynamic sorting for efficient and clear viewing the reports. Extracted required data from the database tables and exported the data to different sources in different formats. Worked with several tools to access and perform several operations on database. Assisted in gathering requirements by performing system analysis of the requirements with the technology teams. Impact analysis for change requests and provide recommendation on Go/No-Go decisions Acted as Single point of contact for the offshore Technical team through the development lifecycle Definition of test strategies, scenarios and support in Functional testing Involved in testing the web based application and validating the behavior with that of the legacy client server application. Defining training strategy and plan Business requirement gathering, analysis, documentation of Business Overview Documents, functional specifications and Requirement Traceability matrix. Participated in Designing databases (schemas) to ensure that the relationship between data is guided by tightly bound Key constraints. Designed Physical and Logical Data model and Data flow diagrams. Involved in the creation of database objects like Tables, Views, Stored Procedures, Functions, Packages, DB triggers, Indexes. Worked on various tables to create Indexes to improve query performance. Also worked on partitioning large Tables using Range Partitioning, creating Index Organized Table, Rollback Tables pace. Environment: Microsoft SQL Server 2008 Database, Microsoft SSMS SQL Server Management Studio, MS Office Database developer uCertify Limited April 2010 to June 2010 This role involves designing and developing strategies for the organization and work with the HR Management to gather requirements for company's database. It included C, C++ and Java Coding required in the backend and debugging the application in Windows and Linux OS. Responsibilities: Defining and documenting company's HR management design including business functions and processes for the database creation. Business requirement gathering and documentation in Business Requirements Document (BRD) with business partners and business users Impact analysis and estimating for change requests Assists with translation of business requirements into IT design specifications Creates current state ("as is") process models with business partners Creates future state ("to be") process models with business partners Consulting with functional unit management and personnel to identify, define and document database needs and functionalities, current operational procedures (both functional and non-functional), problems, input and output requirements, and levels of systems access. Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users. Risk analysis: Performed a low level risk analysis for one of the internal projects that included the technology assessment, industrial relationship, resources availability and budget analysis. Conducted weekly meetings facilitating discussion and evaluation of proposed changes. Environment: Java, J2EE, Eclipse IDE, Microsoft SQL Server 2008 Database, Microsoft SSMS SQL Server Management Studio, MS Office Jr. Research Fellow/Software Engineer Indian Institute of Information Technology - IN November 2007 to July 2008 This role involved an industrial project for creating a database for the student record management system in IIIT Computer Science Department as an IT Intern. This project deals with the complete personal and official details of all employees working in the organization. HR Department can maintain the employee's attendance, permissions, vacations availed, leave encashment and carryover details, loan eligibility checking, loan sanction, interest & EMI calculation, and loan repayment using this software. Only authenticated users can access/use this software. Responsibilities: Understand the business Requirements and Functional Specifications Translates logical design into physical program specifications Develop Program Specification and Testing Creating and reusing the Java Classes for student enrollment procedure in IIIT. Loading and resolving the Java Classes from the database. Publish the Java Classes Calling the Stored Procedures written as PL/SQL procedures as well as procedures written in Java Language. Debugging the Stored Procedures, if necessary. This also included any updates if required as the module changed. Write the Functional, System test cases for the HR Module and support during Acceptance Testing. Collaborates with System Designer/Analysts, Architects and Senior Developers to establish the physical application framework Works with Operations Analysts, System Designer/Analysts and other developers to prepare and stage Productions build, and verify production releases meet technical and business expectations Environment: Oracle database 9i, SQL Developer. SQL*Plus, Eclipse IDE for Java EE Developer Education Master of Science in Computer Science & Information System University of Michigan - Flint, MI Skills MICROSOFT SQL SERVER, SQL SERVER, SQL SERVER 2008, ORACLE, PL/SQL, SQL, RATIONAL, RATIONAL ROSE, .NET, MICROSOFT VISUAL STUDIO, MICROSOFT VISUAL STUDIO .NET, MICROSOFT VISUAL STUDIO .NET 2005, VISUAL STUDIO, VISUAL STUDIO .NET, VISUAL STUDIO .NET 2005, C++, HTML, VISIO, XML, CLARIFY	Systems_Administrator Database_Administrator Software_Developer
IT Business Analyst, Operational Risk and Assessment oversight IT Business Analyst, Operational Risk and Assessment oversight IT Business Analyst, Operational Risk and Assessment oversight - Well Fargo Bank Charlotte, NC Dynamic IT Professional with over six plus years of experience in Business Analysis, quality assurance Scrum master and information security. Proficient in full SDLC, Payroll Accounting, Quantitative Analysis and Oracle relational database management. Authorized to work in the US for any employer Work Experience IT Business Analyst, Operational Risk and Assessment oversight Well Fargo Bank - Charlotte, NC October 2018 to Present Coordinate production of periodic and ad hoc operational risk performance reports for senior management, including, trend analysis and recommendations Partner with SHRP (Shared Risk Platform) reporting to data warehouse teams to understand data structure optimize dashboard performance Develop a front end navigation scheme to support a formal dashboard portfolio strategy including strategic tactical and operational dashboards Help to develop and manage the tableau semantics layer through reusable optimized data source Exploiting opportunities to migrate existing legacy reports into Tableau Coordinate test plans to ensure accuracy to report logic and report data Design review and ongoing mentainance and support of data quality reports working directly with the reporting resources Served as the team's TFS Admin responsible for the initial setup of request /sprints /boards and responsible for reporting generation, status communication. IT Business Analyst/ Scrum Master Customer Identity and Access Management Premier Inc - Charlotte, NC June 2018 to September 2018 Create SharePoint Workflow and task development using SharePoint designer. Monitor database systems and provide technical support for database system issues and application performance enhancement/improvement using both Oracle 10g Grid Control & SQLPlus, as well as UNIX shell scripts. Provide leadership in project activities and problem resolution Work with programmers to meet critical deadline; conduct follow-up to analyze efficiency of project. To Design checks, validations, mappings, calculations, data reconciliations and implement changes relevant to regulatory reporting. Extensively built dashboards using techniques for guided analytics, interactive dashboard design, and visual best practices to convey the story inside the data using Tableau. Create pivot tables and charts using worksheet data and external data resources for reporting. Design, record, and execute macros to automate data entry inputs. IT Business Analyst, Global Information Security Catalyst - Conshohocken, PA February 2015 to June 2018 Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems. Experience with requirements gathering design, configuration, development, implementation and administration of SharePoint application Assist the project manager with activities like effort estimation, resource management, issue/risk analysis, milestone tracking and associated documentation. Planned and implemented testing schedules and procedures to ensure optimal SharePoint function Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements. Interact with the stakeholders and the subject matter experts (SME's) to get a better understanding of Client's Business Processes and elicit requirements in sync with the scope of the project. . Serves as the liaison between Metrics and Dashboard Team and Governance, Metric & Analytics and Global Data service team to make sure that any requests that comes through the intake process enters the Metric and Dashboard queue and align to the right category. Creating complex reports implementing advanced Excel skills (spreadsheets, complex formulas, Pivot tables, VLOOKUP, POWERPIVOTS & etc.) Serves as the team's JIRA Admin responsible for the initial setup of request/sprints/boards and, responsible for report generation, status communication and training on JIRA. Assists with the drafting of Business Justification, Requirement and Design documents. Managing and publishing dashboards and engage in Root cause analysis and resolutions for publication issues. Drive QA/QC activities around metric data and accurate publication with scorecards and Dashboards. Participate in Scrum and Sprint Planning meetings, ensured successful and timely project implementation. Assisted the PMO during transformation from Waterfall to Agile and coached development teams on agile principles, evangelizing the benefits to ensure its smooth adoption. Responsible for aligning talent across portfolio priorities while managing budgets and project deadlines. Updated and maintained standards and best Agile practices across teams with attention to detail. Experience with requirements gathering design, configuration, development, implementation and administration of SharePoint applications. Collaborated with product owner on Release planning, sprint planning, story grooming, and demo meetings. Attended meetings with leading advertising firms, business intelligence platform companies and marketing organizations to choose the best possible marketing strategy for the product. Ability to communicate effectively both orally and written. Ability to tailor the communication of complex information for different audiences. Consistently practiced great multi-tasking, priority analysis, reporting, and time-management skills in high pressure situations. Communicated team velocity and sprint/release progress through careful tracking and supported continuous improvement within the team through retrospectives. Business Analyst / Scrum Master Tezza Business Solutions Ltd - Charlotte, NC October 2013 to January 2015 Experienced in creating various documentations, such as Business Requirements Document (BRD), Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM), Use Cases, and testing documents from scratch and preparing reports on Capital Market projects. Organize SharePoint content and structure data into SharePoint data, lists and pages. Participating in creation of the Test Plan and Setting up the test environment, preparation and acquisition of test data. Creating and executing selenium Test Cases and Reporting defects. Analysis, review and assessment of user requirements, specifications and models for testability. Manage spreadsheets and maintain data currency to ensure accurate data availability for managers and decision-makers. Creation and maintenance of SharePoint usernames, access rights and group permissions. Creation of test cases tracing back to requirements and design, execution of test cases and defect management. Worked extensively with Finance team and Data Warehouse Team to understand the regulatory requirements and analyzed various phases of the reporting cycle and data models. Perform data analysis by accessing the data using queries or reporting tools including mapping the business functions to the data and data models. Coordinated various agile ceremonies such as sprint planning, sprint retrospective and daily scrum meetings and reviewed various reports in JIRA for defect resolving. Worked in the Agile working environment, creating user stories, test cases. Following up with daily, weekly sprints are my daily tasks. Actively participated in presenting the capabilities of the startup and projecting what the team is capable of. Created, modified and enhanced business requirement documents and functional requirement documents. Played an active role from facilitating the kickoff meeting till the final sign offs with the stakeholder. Created and maintained project plans, meeting summaries, status reports, risk and issue logs, change management and performed Feasibility, Impact, Cost/Benefit analysis. Worked in converting the business requirements into test plans and approves test scripts for the testing team to work accordingly. Responsible for keeping track of the daily requested data transfer jobs, Requirements Elicitation, Scrum Ceremonies, UAT and Production Releases. Gathered and consolidated the business requirements and assisted in preparing Business Requirements Document (BRD), Functional Requirements Specification (FRS). As Is and To Be process flow. Worked with the SMEs and Application Support Teams to identify system interaction, data usage and utility processes in order to prepare functional specifications. Follow Daily Scrum process and responsible for ensuring timely and accurate artifacts maintained in project repository on SharePoint. Business Analyst / Database Administrator Standard Chartered Bank PLC - New York, NY November 2012 to October 2013 Extensively built dashboards using techniques for guided analytics, interactive dashboard design, and visual best practices to convey the story inside the data using Tableau. Create pivot tables and charts using worksheet data and external data resources for reporting. Design, record, and execute macros to automate data entry inputs. Worked closely with Application Developers to design/create new Oracle databases/create new schemas/ database objects, as well as making database changes from DEV to PROD, via TST following requests/demands from the development team. Create oracle databases (single instance) on configured servers using both the DBCA & Database creation scripts, develop and implement automated data backup and restoration procedures. Diagnose and Troubleshoot Database Problems and failures, involved in the Design (Logical & Physical) of Databases. Create SharePoint Workflow and task development using SharePoint designer. Monitor database systems and provide technical support for database system issues and application performance enhancement/improvement using both Oracle 10g Grid Control & SQLPlus, as well as UNIX shell scripts. Education MBA Melville University NY December 2020 Bachelors in Geography in Geography University of Buea Skills SHAREPOINT, TABLEAU, SQL, JIRA, SELENIUM, TEST PLAN, UAT, USE CASE, APPLICATION DEVELOPMENT, BATCH TESTING, VISIO, REMEDY, FUNCTIONAL TESTING, TEST CASES, USER ACCEPTANCE, ACCEPTANCE TESTING, QUALITY ASSURANCE, TESTING TOOLS, BUSINESS REQUIREMENTS, EXCEL, testing, Security, HTML, access	Security_Analyst Database_Administrator Software_Developer
Software Engineer Software Engineer Software Engineer - Kofile Inc Parkersburg, WV Authorized to work in the US for any employer Work Experience Software Engineer Kofile Inc - Parkersburg, WV April 2018 to Present Converting legacy VB6/COBOL stack to Vue.js, C#, and MongoDB Developing automated customized business utilities with Python 3.7 Maintaining public records servers at county and municipal governments Designed and deployed a multi-site redundant backup solution in Python Leveraged open source software wrapped in custom Python scripts Created reusable Python modules for common company software needs Utilize 3rd party Python packages such as pywin32, psutil, and slackclient 50% remote work on an Agile software engineering team using Jira Freelance Technical Consultant Lightborne, LLC - Athens, OH May 2017 to Present Developed e-commerce site for online orders (HTML/CSS/Javascript) Installed, customized, and maintained in-store Point of Sale system Trained staff on new PoS system and online ordering procedures Installed network of remote kiosks at various local establishments Project Manager / Principal Game Designer Apocalyptia Publishing - Athens, OH March 2014 to Present Developing multi-user Progressive Web Application in VueJS Coordinated creative team of writers, artists, and designers remotely Graphic design and editing for print and digital publishing Play-testing and demonstrations at industry conferences Student Software Developer II Ohio University - Athens, OH July 2017 to April 2018 HTML5, CSS3 (Sass), JavaScript, and Typescript AngularJS, Angular 4, Node.js, SQL, TDD, Jasmine, Grunt, Gulp Agile development with Jira, version control with Git (BitBucket) Accessible UX/UI design to WCAG 2.0 compliance Co-Owner, Business Manager, Installer, Web Designer/ Administrator Athena Solar Power, LLC - Athens, OH June 2015 to July 2017 Web development with HTML5, CSS3, and JavaScript on WordPress Residential grid-tied and off-grid solar system design and installation Business management, accounting, purchasing, sales, and marketing Customer service and education on safe operation of systems Co-Founder and Chief Information Officer Resilient Power Solutions, LLC - Athens, OH January 2016 to May 2017 Developed electronic sensor and control software in C and Python Software Engineer, 3D Modeler, and CNC Machinist QuickLoadz, LLC - Nelsonville, OH January 2015 to June 2015 Industrial machine control prototyping in C++ Parametric 3D modeling using Solidworks 2014 G-code CAM programming with RhinoCAM CNC plasma table, waterjet, mill, lathe, and 3D printer operation Database Administrator and Inventory Manager UltimateAir, Inc - Athens, OH January 2013 to January 2015 Prototyped electronic controls in C (Arduino) and Python (RaspberryPi) Database administration and inventory management in FileMaker Pro Network administration and IT support for office and remote employees Manual milling, lathe, thermoplastic welding, table router, band saw Education Associate's in Computer Science Technology in Computer Science Technology Ohio University - Athens, OH 2017 to 2019 Bachelor's in Psychology in Psychology Marshall University - Huntington, WV 2008 to 2012 Skills software development (Less than 1 year), STRUCTURED SOFTWARE (Less than 1 year), HTML, jQuery, Javascript, Linux, XML, HTML 5, MYSQL, Git, CSS Links http://linkedin.com/in/jordan-fannin-01 Certifications/Licenses Driver's License Additional Information Skills and 6 years of professional software development experience.	Software_Developer Project_manager Database_Administrator
Database Administrator Database Administrator Senior Database Administrator - Cisco Systems Inc San Jose, CA Work Experience Database Administrator Cisco Systems Inc February 2011 to Present Feb 2011 - Present) Client Description: Cisco Systems Inc. is the Best Solution and service Provider for Networking Areas in Telecom industry. Cisco is one of the Best Innovative Company in the world for Providing Best software Technologies and its Products. This Company spread around 160 countries and Leading in the Market for Hardware and software services. ? Responsible for maintenance of Development & Production Databases(10g,11g) and Applications (R12, 11g SOA/WebLogic/ HTTP server). ? Managing, troubleshooting and resolving oracle database and applications issues. ? Migrated Oracle databases from physical machines to virtual machines and between data centers. ? Enabled Backup/Recovery of all the Oracle databases using Data Domain Boost. ? Generated AWR/ASH/ADDM reports from Oracle 10g/11g databases and analyzed the reports for Oracle wait events, time consuming SQL queries. ? Applied the 11.2.0.2.12 Patch Set Update (PSU) patch to upgrade database from 11.2.0.2.4. ? Monitoring of Business critical Databases to proactively identify space issues, performance tuning issues. ? Worked on Cloning/Refresh of Oracle Databases and applications, converted databases from RAC to Non RAC as part of Server Consolidation. ? Migrated Oracle databases from physical to virtual machines and moved across the data centers as part of virtualization. ? Applied CPU/PSU patches to Oracle Databases in order to fix the security vulnerabilities and worked closely with SOX compliance team. ? Reorganized tables and indexes in order to reclaim free space and improve performance. ? Upgraded Oracle Reporting Databases from 11.2.0.3 to 12c. ? Export/Import of tables, schemas using data pump (expdp/impdp) utility. ? Used TKPROF/SQL Plan Baselines/SQL Tuning Advisor for tuning long running SQL statements. ? Worked closely with application teams to migrate the changes from UAT to PROD through Change Order (CO) requests. ? Add/Removes Nodes from Oracle RAC. ? Resolving Issues on any backup failures ? Performing database level refresh and Schema level refresh. ? Attending alerts i.e. Table space create / Space add/Invalid Objects/User Grants ? Deployed Oracle Management 12c agents on database hosts and added the databases to OEM monitoring list. ? Installed and configured Oracle RAC 11g and used SCAN names to implement high availability. ? Worked on the Disaster Recovery (DR) Scenarios for Oracle Databases and Applications. ? Worked on the setup of R12 I Supplier on external DMZ server. ? Enabled Parallel Concurrent Processing (PCP) using FNDREVIVER process in R12.1.3. ? Migrated custom forms and concurrent programs to UAT and PROD using FNDLOAD utility. ? Fixed OEM Alerts related to alert log errors, file system and table space usage. ? Applied bug fix patches to Oracle Databases and applications using opatch and adpacth utilities. ? Troubleshoot issues related to processing of Workflow inbound/outbound mailer notifications. ? Deployed application jar files to SOA, created new data sources and restart of SOA services as per application team requests. Roles & Responsibilities: Maintenance and Support of Oracle Databases and EBiz, Middleware Applications on a 24*7 basis. Monitoring databases alert log for any ORA-0600/ORA-07445/ORA-(critical errors) Performed dynamic listener configuration and troubleshooting listener issues. Applying latest PSU patches to databases. Performed 11g GRID installation manually. Conversion of Standalone database to RAC. Configured oracle wallet (encryption method) using orapki utility for https URLS. Adding datafiles to tablespace and user quota issues Creating partition tables, indexes and reorganization of tablespace. Renaming database name using NID utility or standard method. Hands on Experience Expdp/Impdp utilities DNFS setup and SCAN listener new feature in 11g. Extensively worked on Data guard/standby databases. Working on Application issues like Concurrent Manager Issues, Workflow issues, OPMN issues Tracking invalid objects, compiling and validating the invalid objects using adadmin. Used the AD utilities like ADadmin, ADpatch, ADctrl etc Troubleshooting Concurrent manager and Programs issues. Using SRVCTL to check the configured services are running fine. Checking the status of important services like concurrent manager, form server, web server, application listener and database listeners. Fixing spaces issues at host level and tablespace level Sysadmin activities like user creation and responsibilities assignment in ERP Troubleshooting web/oacore/form issues in 11i/R12 Database User creation and granting the privileges based on the requirements. Enabling trace providing tkprof for performance issues Good at Performance Tuning for database issues and oracle application issues using AWR, ADDM utilities if needed. Good at troubleshooting datasource/jms/adapter issues. Creation of Datasource/JMS-Queues, Topic. Troubleshooting stuck thread issues and taking thread dumps and analyses the dumps. Deployment of war/ear files in weblogic console/em. Installation of weblogic 11g and deployment of developed tool as well. Good at troubleshooting at Managed servers/Admin server go to warning state/down. Written shell scripts for the all the complete validation of refresh checks for database/ERP Extensively worked on Data guard ASM and RMAN Worked on middleware environments like weblogic,SOA Performed weblogic 12c installation Education Bachelor of Technology in Technology Jawaharlal Nehru Technological University - Anantapur, Andhra Pradesh Skills databases (8 years), HTTP (8 years), OEM (8 years), Oracle (8 years), Oracle 10g (8 years), DBA, Oracle Dba	Database_Administrator
Village Manager/Case Manager Village Manager/Case Manager Village Manager/Case Manager - Catholic Charities Portland, OR ? Experienced providing strength-based, trauma-informed direct client care to women experiencing houselessness ? Passionately engaged in the development, execution and evaluation of innovative, sustainable housing pilot projects ? Liaison of the desires of houseless clients, nonprofit management, service providers and array of project partners Authorized to work in the US for any employer Work Experience Village Manager/Case Manager Catholic Charities June 2017 to Present * Continued previous case management duties with added responsibilities: facilitated attendance and agenda of weekly meetings, in which clients draft community agreement to preserve respect, dignity and empowerment * Oversaw completion of client hours and tasks; supervised volunteer groups, nursing students and MSW interns * Established and maintained partnerships with donors, neighbors, service providers, local businesses, city representatives; most noteworthy, created partnership with University of Portland instructors & nursing students * Organized fundraisers under budget; engaged in speaking events and media interviews; led tours to educate public * Managed facilities in communicating with contractors from the City of Portland * Identified statistics and provided measurable outcomes for project evaluation; regularly published success stories on social media Volunteer, Jesuit Volunteer Corps/AmeriCorps Volunteer Portland, OR August 2016 to Present Lived in an intentional community with eight other volunteers serving marginalized communities; attended social justice retreats, events and trainings; engaged in political activism in collaboration and/or on behalf of such populations; lived on a small monthly stipend below the poverty line to fully live out the four JVC values of simplicity, community, spirituality and social and ecological justice Housing Case Manager Catholic Charities - Portland, OR August 2016 to June 2017 * Provided individualized case management using Housing First model; provided supportive services for 18 months post housing placement to achieve 100% retention rate * Advocated to remove housing barriers using appeals, letters of support, reasonable accommodations and landlord/tenant mediation for clients with landlord debt, bad credit, past evictions or a criminal record * Operated weekday Drop-In center, meeting immediate basic needs of 20-40 clients a day, on average; used conflict resolution mediation, crisis de-escalation and empathetic motivational interviewing skills * Conducted weekly outreach & engagement services to those living on the streets as Kenton Outreach Coordinator: assigned to identify applicants, maintain waitlist and create a consistent screening tool that met public approval ? Notable Responsibilities ? Financial Wellness Workshop Facilitator * Identified need for financial education classes; delivered workshops tailored for an audience experiencing houselessness; invited and hosted speakers from a bank, credit union and Social Security Administration Motivational Interviewing Staff Trainer * Identified capacity for program improvement; developed and led M.I. training for staff to better support clients Conversation Circle Leader English Language Institute - Ann Arbor, MI January 2014 to May 2016 Organized and facilitated weekly English conversation tables for a small group of international students, faculty and visiting scholars at the University of Michigan Violinist Mass at parish - Ann Arbor, MI December 2013 to May 2016 Performed at various local venues throughout college; organized, advertised and performed at fundraisers Copy Desk Editor The Michigan Daily Newspaper - Ann Arbor, MI October 2013 to May 2016 Proofread, edited and fact checked articles before publication in University of Michigan's largest student-run newspaper; instructed potential job candidates and interviewed applicants Author of a Health Intervention Proposal Mental-Health Buddy System - Ann Arbor, MI February 2016 to April 2016 Formulated a grant proposal for a peer support mental health "Buddy system" for college campuses based on University of Michigan's student healthcare system; collaborated with University representatives and student mental health advocates to institute this health initiative Database Administrator Fund for the Public Interest - Ann Arbor, MI January 2014 to January 2015 Entered donor information into Human Rights Campaign system; counted donations, which funded an amend to national law on workplace discrimination HUD Housing Counselor Online Training Aachen - Aachen, DE May 2014 to August 2014 Aachen, Germany) May 2014 - Aug. 2014 * Prepared and presented sensitivity-training lectures in English and German to engineering students; paired current statistics with cultural factors to posit factors contributing to the difference in gender inequality in the STEM fields between U.S. and German universities; published a theoretical analysis of results, including customized methods for each university setting to diversify its student population; received HR-Management Training Trainings/Certifications ? HUD Housing Counselor Online Training ? Catholic Charities Trainings: Case Management Training; HIPAA Standards; Client Confidentiality & ROIs; Client Boundaries; Overcoming Cultural Differences; Financial Empowerment ? Multnomah County Training for Service Providers Serving Homeless Individuals or Families: Using Trauma-Informed, Culturally-Specific Care ? Multnomah County Assertive Engagement Training: Motivational Interviewing Skills ? Applied Suicide Intervention Skills Training ? Financial Coaching Training for Service Providers ? Secondary Trauma Training for First Responders ? Certified Mental Health First AID Training ? Certified Coordinated Access Service Provider ? Certified TESOL ESL Teacher, Oxford Seminars ? Certified Spinning Instructor Tutor, Proyecto Avance Latino Mentoring Association - Ann Arbor, MI September 2013 to January 2014 Tutored at-risk, Hispanic middle-school students with English difficulties weekly; acted as a positive role model to encourage students to excel academically and to seek higher education Education Master's in MBA in Nonprofit Management University of Portland - Portland, OR September 2018 to Present B.A. in International Studies University of Michigan - Ann Arbor, MI September 2012 to May 2016 Skills Microsoft office, Property Management Additional Information Computer Skills Microsoft Office ? Google Applications ? Canva ? HMIS/Service Point ? Sales Force ? Coordinated Access	Database_Administrator
Database Analyst /System Administrator Database Analyst /System Administrator Database Analyst /System Administrator - United States Navy Piscataway, NJ Highly motivated and energetic individual pursuing a position in customer service. Specific qualifications include: Project management Conflict resolution Microsoft Office Dynamic leadership Authorized to work in the US for any employer Work Experience Database Analyst /System Administrator United States Navy May 2017 to Present Coordinated the operation and maintenance upkeep of data system and associated hardware and software Oversaw the management of 2,500 aircraft component records in support of squadron flight operations Managed the monthly deliverance of data analysis regarding manpower utilization, material management and aircraft discrepancies to senior-level personnel Implemented and facilitated a command-wide training program increasing the qualification rate by 20% Aviation Maintenance Administration United States Navy September 2014 to Present Student Naval Air Technical Training Center - Pensacola, FL February 2017 to April 2017 Pensacola, FL Student Aviation Administrator Fleet Readiness Center Southwest Detachment - Point Mugu, CA February 2015 to February 2017 Processed all customer service transactions for 350 personnel Prepared and reviewed naval correspondence for distribution Input, validated and verified data pertaining to the history and maintenance of aircraft and associated aeronautical data Responsible for the maintenance of officer and enlisted personnel records Student Aviation Maintenance Administrationman "A" School - Meridian, MS October 2014 to January 2015 Student United States Navy Recruit Training Command - Great Lakes, IL September 2014 to October 2014 After Care Assistant Teacher Piscataway Board of Education - Manville, NJ October 2013 to August 2014 Maintained a safe and effective environment for academic instruction and/or enrichment activities Taught small group and individualized instruction to students as needed Collaborated with other afterschool staff, school teachers and parents regarding student progress Monitored students in accordance with school administration guidelines Special Education Instructional Assistant Manville Public Schools - Manville, NJ August 2013 to August 2014 Assisted in the presentation of instructional materials and academic instruction under the direction of the primary teacher Developed and directed stimulating group activities Observed and regulated behavior of students inside and out of classroom, providing interventions when necessary Performed a variety of administrative functions in support of district curriculum Hostess/Server The Cheesecake Factory - Bridgewater, NJ August 2010 to October 2013 Promoted and maintained high standard practices Coordinated front desk operations with heavy customer interaction Handled cash, credit, debit transactions and special requests Provided guest service and assistance throughout the restaurant Intern Congressional Campaign - Rutherford, NJ August 2012 to November 2012 Provided administrative support for campaign headquarters Canvassed and surveyed potential voters throughout congressional district Represented candidate at community events and engagements Hosted voter registration drives for college students Education Bachelor's Degree in Political Science in Political Science Rutgers University - New Brunswick, NJ September 2009 to May 2013 Skills Microsoft Office (10+ years) Military Service Branch: United States Navy Rank: E-6	Database_Administrator Systems_Administrator
BRAND AMBASSADOR, INDEPENDENT CONTRACTOR BRAND AMBASSADOR, INDEPENDENT CONTRACTOR Office Administrator Fort Mill, SC Excels at multi-tasking in a fast-paced environment, completing projects within time and budget constraints. Superior telephone, customer service, and computer skills with proficient in MS Word, Excel, Outlook, and Power Point. Work Experience BRAND AMBASSADOR, INDEPENDENT CONTRACTOR Self Employed December 2014 to Present Manage the entire footprints for most events as lead worker, communicate with the team to ensure all details were conveyed and everyone is prepared to work. INTAKE INTERVIEWER, DEPARTMENT OF LABOR AND INDUSTRY August 2016 to August 2018 Interviewed claimants for unemployment benefits and assisted in determining the types of claims to be processed. FRONT DESK ASSISTANT MEDEXPRESS URGENT CARE October 2013 to August 2015 WELCOME ALL PATIENTS DIRECTING THEM THROUGH REGISTRATION, COLLECTING INSURANCE INFORMATION AND PROCESS PAYMENTS Receptionist/ Database Administrator Billy Graham Evangelistic Association January 2014 to October 2014 Utilized computer database to input documents and generated reports for management. Handled a busy phone system and transferred calls. RECEPTIONIST/ADMINISTRATIVE ASSISTANT July 2011 to August 2012 ADVANCED PLACEMENT SERVICES COMMUNICATED WITH CUSTOMERS TO ENSURE A SUPERIOR EXPERIENCE, INPUT DATA INTO COMPUTER SYSTEM, SCHEDULED AND GREETED CUSTOMERS IN AN EFFICIENT MANNER. Education BACHELOR OF SCIENCE degree in Business Administration SUNY BROCKPORT August 1999 ASSOCIATE OF SCIENCE degree in LIBERAL ARTS AND SCIENCES MONROE COMMUNITY COLLEGE August 1997 Skills DATA ENTRY, EVENT PLANNING, OFFICE MANAGEMENT, Outgoing, Promotional, Customer Service Additional Information SKILLS Office Management Support Teambuilding and Supervision Conflict Resolution Report and Document preparation Data Entry Meeting and event planning	Database_Administrator
Volunteer as substitute teacher in preschool class Volunteer as substitute teacher in preschool class Volunteer as substitute teacher in preschool class Sherman Oaks, CA I have a range of experiences in banking and domain expertise is in Know Your Customer(KYC)/ Wealth Management / across all banking and third-party products / Financial Crime Risk / Data Analyzing . I have 7 years experience in customer handling and resolving of issues. I love to travel more of road trips with family and friends. i enjoy meeting people belongs to different culture. I also volunteer for various early child education programs / as substitute teacher in school for 2 years to 5 years old kids. Other then Retail Banking, i enjoy updating my knowledge on Beauty industry and getting hands on experience. Work Experience Volunteer as substitute teacher in preschool class University United Methodist Church School January 2018 to March 2019 of 2's and 3's (as per school need) Assist children in handling activities, making sure that they remain interested and entertained. Assist children during play time, ensuring that they remain within the confines of safety limitations Gained knowledge on how to properly care for young children Volunteer as assistance in 3's lunch bunch activity. Provide support in eating, ensuring that each assigned child is properly fed the right kind of food. Actively communicate with the children by reading to them and playing with toys and games with them Instructed children on health and healthy habits, and provided them with assistance in eating. Organized creative activities to keep children engaged, and ensured that all children participated. Assisted in cleaning and maintaining play and rest areas, to make them ready for the next day. Manager Special Project HSBC Bank February 2017 to August 2017 Project: Customer Selection and Exit Management (CESM) In-depth knowledge on FCC / AML/ Cross border risk triggers and risk categorization (i.e A/B/C/D). The responsibility involved identification of suspicious activities and further investigation on the same and presenting cases to Senior Management to make an informed decision. Worked with AMLI, Fraud Risk, Branch Banking teams and Operations for end to end solution and risk mitigation of Financial Crime risk cases.Managed and worked on multiple projects at once. It also involved liaising with cross-border and cross business teams to ensure risk mitigation is achieved across HSBC. Project: HBUS Customer Remediation and Curtailment Interaction with RBWM ASP project manager and global standard team Coordination with country RMO, SD, FCC and other stake holders Analysing received data for timely remediation and curtailment of loan. Releasing regular MIS locally and regionally Service Delivery - Senior AM Indiaidea.com (BillDesk) January 2016 to December 2016 Handling merchant of banking / loan / insurance vertical monitoring Electronic Bill Presentment, Collection, Payment processing, credit card payment processing. Handling all escalations pertains to every different merchant and resolving issue TAT to increase the feasibility of the process. Incorporated / designed system as per various merchant requirement.(API Based/SFTP based) manual testing. Expertise in online banking transaction processing, Disputes handling, credit card / debit card payment process. Analyzing day in day out data of EMI collection maintaining MIS monthly /weekly as per requirement of management. Publishing MIS of various merchant on weekly and monthly basis post analyzing data. Expertise in excel, Vlookup, manual report generation and MIS maintenance as per the requirement of the merchant. Assistant Manager - Customer Service Ratnakar Bank Ltd December 2011 to November 2015 Handled front desk at branch with hands on expertise in Banking process. Expertise in banking operations transfers, RTGS, NEFT, DD, FD / RD booking, cross sale etc ODFD / FDR loan /Bank Guarantee/Solvency Certificate processing & documentation. Organized various activities to create awareness among customer for new banking products, ongoing changes of banking norms and products, achieved various sales target. Expertise in credit card / loan payments, documentations, Locker audits. Handled KYC remediation, AML Alerts, Internal audit of branch (half yearly / Yearly), EOD / SOD reports. Prepared internal audit reports, reconciliation, Monthly MIS to Management. Officer - Retail Banking ICICI Bank Ltd January 2011 to November 2011 Handling all HNI client of cluster growing the wealth and mortgage business for the bank. Also ensuring that customer commitments and contact ability maintained and the total relationship balance grows. Passing all generated leads to RM assigned to various baking product. Conducting Drives of Mutual fund product across all the three branch of cluster. Management - Trainee IDFC Limited January 2010 to November 2010 Coordinated with various departments like Finance, Compliance etc, to identify their critical processes and build documented process to reduce the risk of the business. Actively scheduling Operational Risk meeting with various department to create awareness with regards to various risk taking place in industrial domin. Prepared PPT presentation on operational risk. Presented and circulated among the various departments. Checking and reporting non-adherence to various policies, SOP's devised in the organization and statutory requirements. Supported to built companies Product Programme Management, Compliance Manual. Investor Relations Officers PNB Assets Management March 2008 to August 2008 Coordinating with karvy to know the status of the investor's warrants, Process of Application. Coordinating with clients and maintain the good relation with them by giving timely responses. Ensuring that all the forms are timestamp and all the required details are filled by the clients. Giving information of various mutual fund schemes and investment plan via mails. Used more of Talisma and Excel to manage the daily work. Database Administrator Infor-media India Pvt. Ltd August 2007 to February 2008 Collating data of the attendees of the past conference and upcoming conference. Passing the data as per the organized conferences to the database operators for calling to update the mail id and phone no of the same. Other Certification Course: VLCC - Diploma in Skin - Basic & Advance NCFM Capital market Module - Cleared with 55.25% Mutual Fund - Advisory Module - Cleared with 65.25% Cleared IRDA Exam - Cleared with 50% Education MBA in Finance Tilak Maharashtra Pune University 2008 to 2010 HSC Ritambhara College 2006 to 2007 SSC Ritambhara College 2001 to 2002 M.K.High School Skills audit (3 years), payments (3 years), Retail (4 years), Retail banking (4 years), Retail marketing (4 years), retail sales, Organizational Skills, Teaching, Marketing, Time Management	Project_manager Database_Administrator
Event Manager Event Manager Event Manager - George P. Johnson Experiential Marketing Austin, TX Work Experience Event Manager George P. Johnson Experiential Marketing - Austin, TX June 2014 to Present Manage all event logistics including, planning, set up, and execution. Provide on-site support for tradeshows and proprietary events. Provide clients with budget guidance, menu creation, floor plan development, vendor coordination, and payment processing. Responsible for establishing all purchase orders with vendors, reconciling all vendor invoices, and coordinating payment with vendors. Liaison with the Accounting Department in Auburn Hills, MI for all Accounting related inquiries. Manage and negotiate with vendors for all contracts and manage all communication. Schedule and place all service orders and timeline management. Documentation Specialist The University of Texas at Austin - Austin, TX March 2013 to June 2014 Provided customer support relating to the Human Resources Management System (HRMS), Financial Resource Management System (FRMS) and other financial systems. This includes helpline, email, direct contact, training and other methods of customer support. Worked with subject matter experts and IT staff to test software to ensure that it functions as planned. Provided administrative support for University Signature Desk. Collaborated with other User Services team members, subject matter experts and IT staff to develop and maintain documentation that is professional, accurate and meets departmental standard within established deadlines. Customer Service Specialist Rackspace - San Antonio, TX January 2012 to March 2013 Conferred with customers by telephone in order to provide information about products and services, took orders, canceled accounts, and obtained details of complaints. Checked to ensure that appropriate changes were made to resolve customers' problems. Referred unresolved customer grievances to designated departments for further investigation. Database Administrator/ Receptionist EDP World, Inc - New York, NY August 2010 to May 2011 Provided administrative support to Director and staff. Served as Receptionist and screened all calls and visitors. Managed Director's calendar and scheduled all staff meetings. Managed and trained staff of twenty in the use of the databases and database information. Developed, designed, prepared reports, managed and maintained database system. Arranged meetings with clients. Maintained a daily attendance register of the staff of the organization. Education Bachelor of Arts in Public Relations and Communications in Public Relations and Communications The City College of New York - New York, NY May 2010 Skills Trade Show	Database_Administrator
Database Administrator/Developer Database Administrator/Developer Chubbuck, ID Seeking the position of Entry Level System Engineer for New Graduate. Work Experience Database Administrator/Developer Alqafari Real estate Office (Family business) January 2006 to May 2009 Managing and running database for real estate office in Saudi Arabia. Rentals and sales database, employees' database, support and supplies, and rentals and sales agreements. 2006-2009 Key Skills: Organized and detail oriented, good critical thinking skills, able to work well in a pressured environment, and work well as part of a team, very reliable. A creative problem-solver who is able to effectively troubleshoot. Able to effectively collaborate with others and develop rapport. A broad knowledge of computer programs and technologies. Fluent in speaking and writing in Arabic language. Computer Skills: Languages: SQL, Java, C++, Visual basic Web development: HTML, CSS, JavaScript, Web design Software: MS project, MS Visio, Microsoft office Minitab statistics software (Management course at ISU 3 Credits). JMP statistics software (Management course at ISU 3 Credits). Database design, implementation, and management. Process and System Analysis. Education Bachelor of Computer Information System in computer science and computer information system Idaho State University Certificate of Advanced Proficiency II in English as a Second Language University of the Fraser Valley	Database_Administrator
Full-Time, 40 Hrs. /Week Full-Time, 40 Hrs. /Week Full-Time, 40 Hrs. /Week - Agensys Corp/Teksynap Gainesville, VA My career objective focuses on the overall Operations and Management of network infrastructure stability and satisfaction of the customer is achieved at an optimal level and will may direct my career path towards the field of Cyber security. Open to REMOTE positions. Work Experience Full-Time, 40 Hrs. /Week Agensys Corp/Teksynap - Fort Belvoir, VA May 2018 to Present Reports alarm statuses of an enterprise network of web, application, domain servers and Cisco routers using Orion SolarWinds Network Performance Monitor software using Windows 2012/2016 platform Instrumentally validates overall management of LAN/WAN server network using VMware software: V-sphere - ensuring full network functionality and robustness Performs file transfers of cross-domain information using DOTS software, security/site evaluations, adding and deleting of servers to/from both Security Center Operations Manager (SCOM) and Solarwinds network management platforms, and Active Directory 2016 for customer password resets/unlocks Gathers technical mission-critical data provisioned and disseminated to all stake holders and management involved with the assistance of MS Office 2016, Outlook 2016 and BMC Remedy 8.1 software tools Network Engineer AETEA - Fort Belvoir, VA October 2017 to May 2018 Involved in the configuration, provisioning and validation (Layer2/Layer3) management of port-security of large network of CISCO 3500/3700-series switches Responded to customer requests of the aforementioned network equipment with the assistance of BMC Remedy 8.1, Windows 10, Office 2012 applications BICES Network Engineer ManTech - Fairfax, VA August 2016 to August 2017 Provided Systems Engineering and Technical Assessment (SETA) and subject matter expertise (SME) for delivering US BICES/US BICES-X intelligence information including: email, voice and chatter sharing capabilities and services to DOD and operational commanders on a global basis In conjunction with the Program Office, operated with the Combatant Commands and Services and identified networking solutions in support of the extension of US BICES/US BICES-X support of military operations in any theater of operations Network Control Specialist Metro Systems Inc - Chantilly, VA April 2016 to August 2016 Observed and controlled a Network Operations Center (NOC) facility component statuses and well as identifies, diagnoses and resolves problems affecting network performance with the assistance of HP Network Automation (NA), HP Operations Manager (HPOM) and HP Openview (OVO) network management software tools Exemplified expert knowledge of network enterprise hardware: CISCO and Juniper MX & SX routers/switches, CAT 3550/3750 series routers and switches, network protocols: BGP, EIGRP, OSPF, Spanning Tree, tuning of Optical Carriers (OC3/12/48/192s) as well as performed monthly crypto loads of KG-340, KG-540s cryptologic systems Network Engineer CSC / Xpect Solutions - Chantilly, VA March 2015 to March 2016 Applications applied: HP Network Node Manager, HP Network Automation (NA), Riverbed: used in tuning of latency and bandwidth of various CISCO router/switch networks and Global Enterprise Management System (GEMS): Oracle software which accesses large network of encryptors (TACLANES), CISCO NAC Manager and Return Merchandise Authorization (RMA) other tools involved with the management of an FBI network Managed server large server network with aid of Orion Solarwinds monitoring tool Responsible for the management of ITB Service Manager - large ticketing database required for the rapid response to include the creation, updating, change management and solving of network hardware/software issues within customer sites Troubleshot and resolved network anomalies ranging from Layer 2 / Layer 3 outages to routing connectivity issues, interfaced with (LECs), and site engineers Help Desk Analyst, Short Term Project About Web - Chantilly, VA June 2013 to February 2014 Performed as an integral participant of an implementation team effort for CGI Federal Momentum of client workforce to thousands of field agents stationed both CONUS and OCONUS including: conducted research and analysis of previously reported cases to be escalated to other support teams of clients complex financial documents necessary for their dissemination with the assistance of Windows 7, Internet Explorer, Mozilla Firefox, ITB Service Manager, Remedy 6.0, Avaya VoIP phone systems and Outlook 2010 Unemployed Unemployed May 2013 to July 2013 Network Operations Center Engineer Compumatics Group - Culpeper, VA August 2011 to April 2013 Single-handedly managed a Global WAN to include: solving countless diverse and complex network anomalies reported by Hewlett Packet Ciscoworks monitoring system of remote CISCO/JUNIPER MX, SX routers, switches, multi-protocol layered switches Executed HP Network Node Manager (NNM) and Network Automation (NA) of daily startup/shutdown scripts of CISCO router/switch networks, managed synchronization of KIV-7, KIV-7M and KG-175 cryptologic systems, tuned satellite modem eb/NO readings at an optimal level ensuring communications links were established Displayed expert knowledge and ability to multitask in a highly-intense environment including: discussing vital network issues with field engineers using Avaya VoIP phones, performing site maintenance checks, updating work logs and ensuring all REMEDY and Enterprise Service Management Tool (ESMT) SLAs are met expediently Administered several CISCO routing protocols including: Enhanced Integrated Group Routing Protocol (EIGRP), Open Shortest Path First (OSPF) and authentication protocol: Terminal Access Controller Access-Control System (TACACS), PUTTY, TELNET and SSH all exclusively used for network accessibility and troubleshooting purposes Demonstrated knowledge of IPv4/IPv6 used to locate and identify computers on networks experiencing connectivity disruptions, breakdowns, latency or Standard Operational Procedures (SOPs) performed by field engineers Database Admin/Logistics Specialist, Short-Term Project ManTech - Reston, VA January 2011 to August 2011 Developed and managed operational databases using Office 2010 software on Windows 7 and Windows XP Professional Operating systems designed to assist in location of well over 100s of field agents throughout the world; guaranteeing their safety was maintained while performing mission-oriented tasks while in hazardous environments Validated proper security policies and standards of government property were sustained by performing necessary up-to-date virus scanning of equipment using McAfee software Operating Systems to include: baseline software with the aid of COTS/GOTS Messaging Services Engineer, Short Term Project 7 Solutions - McLean, VA January 2010 to December 2010 Performed daily routine backups of Windows 2008, UNIX and LINUX servers along with maintenance and monitoring of error and performance logs of associated servers Involved in repairing and rerouting EMS (Enterprise Messaging System) cable messaging spills sent by important clients were being redirected through proper channels - ensuring their livelihood while performing duties in hazardous locations Area Security Officer USIS September 2009 to January 2010 Employed from 03/14 - 04/16, 10/19 - Present: (p/t) Allied Universal Escort Officer Senior Systems Administrator, Short Term Project General Dynamics, Inc - McLean, VA April 2009 to September 2009 Conducted the close support of over thousands of personnel along with applying COTS/GOTS to include: Active Directory, AADS requests, Remedy 6.0 ticketing systems along with answering phone requests/close support of customers needing access to new or existing software applications, work-related databases or computer-related issues Wintel Systems Engineer, Short Term Project KForce, Inc - Reston, VA August 2008 to April 2009 Monitored and maintained daily network infrastructure equipment ensuring the safety of thousands of members of the armed forces and field technicians around the world with the assistance of Google Earth, Oracle server network software tool: SOLARWINDS Performed vulnerability and virus test software using Retina Scan and Gold Disk along with other troubleshooting and daily maintenance to include: monitoring and patching of ESX, CITRIX and Solaris servers thru use of PUTTY within network infrastructure Education High school or equivalent Skills OPTICAL, DWDM, FIBER OPTIC, LINUX, SONET, FIBER OPTIC CABLE, FIBER OPTIC CABLE INSTALLATION, COTS, ACTIVE DIRECTORY, CISCO, DNS, EXCHANGE, NETWORKING, OPENVIEW, REMEDY, SCOM, SOLARWINDS, TCP/IP, BGP, DENSE WAVELENGTH DIVISION MULTIPLEXING Military Service Branch: Air Force Service Country: United States Rank: E-4 January 1990 to June 2002 SIGINT Intelligence Analyst Commendations: Meritorious Service Medal Joint Service Commendation Medal Certifications/Licenses Security+ March 2018 to March 2021 SY0-501 SECURITY+ CERTIFICATION (QGKID0APLMX9) Certified Network Defender March 2018 to Present (QGKID0APNN1C)	Network_Administrator Database_Administrator Systems_Administrator
International Business Analyst International Business Analyst Payroll Administrator Apopka, FL Skilled logistics analyst with experience in the aviation administration industry. Familiar with the US Navy's Maintenance and Material Management System (3M), as well as NALCOMIS. Authorized to work in the US for any employer Work Experience International Business Analyst Siemens Fossil Services - Orlando, FL February 2019 to May 2019 Responsible for managing and creating invoices and time sheets for various project managers. Payroll Administrator W Silver Recycling 2011 to June 2012 Responsible for payroll, salary and hourly, for four different facilities throughout the Southwest. Also Responsible for accounts payable, as well as many other office responsibilities. Logistics Manager/ Database Administrator US NAVY 2001 to 2005 Planned or implemented material flow management systems to meet production requirements. Recommend optimal transportation modes, routing, equipment, or frequency. Maintained metrics, reports, process documentation, customer service logs, or training or safety records. Education BS in Business Management University of Phoenix - Orlando, FL March 2017 Business Management Wayland Baptist University - Plainview, TX Skills Inventory Management (4 years), Logistics Management (4 years), Payroll (1 year), Account Management (4 years), Accounts Payable (2 years), Accounts Receivable (2 years), Business Intelligence, Excel Military Service Branch: US NAVY Service Country: United States Rank: E-5 November 2001 to November 2005 Honorable Discharge	Database_Administrator
Environmental, Health and Safety Manager Environmental, Health and Safety Manager Environmental, Health and Safety Manager - Ardagh Group Bossier City, LA Highly organized Safety Manager with a strong attention to detail who monitors and ensures compliance with OSHA standards, including health and safety statutes and regulations. Oversees organizational health and safety policies, creates programs and communicates guidelines while conducting analyses of current systems and updating as needed. Work Experience Environmental, Health and Safety Manager Ardagh Group - Simsboro, LA August 2017 to Present Identify and inspect hazards and develop corrective measures for elimination as well as follow up of corrective measures. Introduce and monitor concepts, rules and regulations governing occupational health and safety. Audit the workplace organization and employee behaviors to ensure training, auditing and scoring methods are accurate and consistent. Provide ongoing training and supervision for all facility emergency response teams. Plan and monitor accident alerts and rescue services. Drive a culture of safety on site to support the delivery of performance metrics. Ensure ISO 14001-2015 requirements are maintained in accordance with ISO standards. Monitor, analyze, interpret and report on impacts of deficiencies related to operational risk programs and requirements and overall effectiveness of controls; recommend mitigating solutions and actions. Environmental, Health and Safety Specialist Ardagh Group - Simsboro, LA April 2015 to August 2017 Develop and report key performance metrics to facilitate continuous, ongoing improvement of facility efforts and results. Conduct periodic program analysis and provide reports to business leadership, make recommendations to improve safety performance. Assist supervisors with determining root cause and corrective actions on all incidents and assist in case management of reported injuries. Manage the delivery of New Hire Safety Orientation and Supervisor/Manager Safety Onboarding Work with operations management to ensure effective implementation of environmental, health and safety processes, utilizing management framework and scorecard systems. Develop strategies to improve safety performance, reduce accident/injury/illness incident rates and control workers' compensation costs. Operations Supervisor / Safety Team Champion Con-way Freight - Shreveport, LA May 2014 to April 2015 Work directly with operations management to develop and implement an effective site specific safety plan. Develop, maintain and communicate safety software utilization content. Mentor, coach, and provide safety guidance to supervisors and team members within the organization. Enforce all company, FMCSR, OSHA and DOT policies, rules, regulations and laws as required. Identify resources, manage daily workloads and, in conjunction with operations management, make staffing adjustments when workload necessitates. Monitor loss prevention performance and ensure/assist with the development of corrective/improvement plans to address deficiencies. Database Administrator / Safety Coordinator U.S. Navy - Norfolk, VA May 2009 to January 2014 Monitor and advise management on unit safety as to working conditions and practices with respect to safe operations and the control of designated substances. Develop reward recognition programs for safety performance. Perform unit safety performance audits. Coordinate the implementation of effective programs for the identification, prevention and control of occupational injuries and illnesses. Perform procedures to obtain, update, and validate information; maintain a high accuracy rate through data verification, attention to detail, and regular quality control checks. Analyze operational data and equipment performance history; deliver improvements in critical departmental related metrics including: unplanned downtime, schedule compliance, and maintenance related costs. Education Master of Business Administration in Business Administration University of Maryland University College 2016 Bachelor of Arts in Sociology West Virginia University 2006 Skills Microsoft Office (10+ years), Training & Development (10+ years), Risk Management (4 years), Incident Management (4 years), EHS Certifications/Licenses OSHA 40 Hour HAZWOPER First Aid CPR AED DOT Hazardous Materials Six-Sigma Green Belt Additional Information SKILLS: 10 years safety experience working in a fast-paced development and production environment. Highly knowledgeable in federal and state safety regulations, regulatory agency interaction processes, and incident response and investigation. Analytical inquisitiveness and problem solving ability, and ability to ask insightful questions, break analytical challenges into workable components and draw meaningful conclusions. Versatile, adaptable and willing to accept new responsibilities and multiple tasks. Demonstrated ability to prioritize multiple and changing workloads by multi-tasking to meet goals, objectives and deadlines. Strong knowledge of DBS tools (Kaizen, Hoshin, Six Sigma, and Lean). Proficient knowledge of Microsoft Office to include Word, Excel, Power Point, and Microsoft Project. Excellent communication skills with the ability to develop and deliver safety programs and training material.	Database_Administrator
EXECUTIVE ASSISTANT EXECUTIVE ASSISTANT EXECUTIVE ASSISTANT - THE PRINCE FIRM Work Experience EXECUTIVE ASSISTANT THE PRINCE FIRM October 2018 to Present Executing general office duties; completing the firm's billing, opening/closing and organizing files, scheduling, distributing mail, greeting clients, using multi-line phones Administering tasks; ensuring completion in accordance with existing policies and procedures Efficient with technology: fax, printer, copier, scanners, and computers Prominent in handling personal injury cases; requesting records, drafting cover letters to courts, police departments, and hospitals (HIPAA), etc. ADMINISTRATIVE ASSISTANT WORLD ONE DISPATCH June 2017 to October 2018 Planning logistics within transportation industry; owner operators and company drivers Efficient in negotiating prices with brokers on available loads; drafting and completing contracts Proficient in maintaining office duties; communication with clients and brokers, using multi-line phones, organizing files, administrating invoices for clients and staff, and office scheduling Marketing for World One Dispatch on social media and at events Planning and formatting next step programs within the company; such as the insurance and factoring branches PRIVATE CONTRACTOR PROBATE DATA June 2018 to September 2018 Efficiently transferring researched data into organized Microsoft Excel documents Punctual in submitting files before or on deadlines Ensured all paperwork is accurate and up to date with effective communication between court of clerks DATABASE ADMINISTRATOR SCISAFE August 2012 to May 2016 Data mining and arching inventory Scheduled inventory for pharmaceuticals Input data into the company database; efficiently creating Microsoft Excel spreadsheets of data Education BS OF CYBER SECURITY in CYBER SECURITY KENNESAW STATE UNIVERSITY May 2014 DIPLOMA LASSITER HIGH SCHOOL Certifications/Licenses Notary Public November 2018 to November 2022	Database_Administrator
Automation Engineering Technician Automation Engineering Technician Automation Engineering Technician at AGI Fertilizer Systems Terre Haute, IN An ISO 31000 certified Risk Manager, offering over 9 years cumulative experience across the Database Administration and Engineering Sectors; Oracle Certified professional with experience with Solaris, Microsoft Server, SQL server, Data Analysis, Application support, SQL language (SSIS & SSRS), Scripting, Data Reporting, Backup and Recovery, SQL tuning, Performance tuning and effective trouble shooting. A strong understanding of Relational Database design. Experience in all tasks to ensure a successful database disaster recovery scenario. A multi-talented Risk Professional with unique Engineering skills proficient with programmable logic control for automation, instrumentation and calibration of engineering tools. Experience with motors, pneumatic and hydraulic engineering tools. Experience with analyzing business processes, 'risk appetite' and developing reports, documenting operational risk; conducting audits of corporate documentation to determine compliance with Risk policies; Self-motivated, with the ability to excel in a fast-paced environment, communicate effectively at all levels, manage competing priorities, and adapt readily to new challenges. Authorized to work in the US for any employer Work Experience Automation Engineering Technician Agi Fertilizer Systems - Marshall, IL March 2019 to Present Installing, inspecting, troubleshooting and repairing customer equipment. Instructing customers and sales personnel on the operation and maintenance of equipment. Developing Logic for automated systems using Ladder logic and installation of software. Installing Programable Logic control devices, Variable frequency drives, Motor starters, hoppers, Motor for customers. Performing warranty work and start-up service on fertilizer systems. Performs testing, calibration of scales, calibration of load cells, checking, correcting, adjusting and part component replacement services on customer products. Construct and test circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment. Instructing customers and sales personnel on the operation and customer maintenance of equipment. Provides technical support in product service, product training and applications. Analyzes complex problems in equipment and machinery and interprets maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault. Consults with product support and engineering personnel to determine solutions to complex problems in system operation. Reports customer suggestions on product improvement and existing product designs to the appropriate technical specialist. Assists in the developing design modifications. Implements modifications and provides installation support for the modifications.Develops and maintains ongoing customer relationships with regards to all aspects of equipment repair and maintenance. Maintains service equipment, tools and documentation. Machine Operator Thyssenkrupp Presta USA LLC - Terre Haute, IN January 2019 to March 2019 Responsibilities: Maintains a safe working environment by complying with all safety and environmental policies in the workplace. Advocates for and promotes a safe work environment by reporting Near Misses and/or other safety and environmental hazards, wearing all required PPE and encouraging others to do the same. Efficiently runs and operates all required equipment. Conducts Machine start-ups, shut downs, and changeovers to established standards. Troubleshoots equipment and does routine maintenance with the guidance of Production and Technical Support. Loads, unloads, sorts and inspects proper component parts and assemblies according to Control Plans and ensures accurate assembly. Responsible for completing control plan inspections. Maintains all quality standards. May be required to relieve team members for their breaks. Assists Production Support as needed and maintains self-direction to get the work completed when leadership is absent or unavailable. Actively pursues other duties during down time. Attends all required meetings and trainings. Understands and practices all TK-PDI Safety Standards. Understand TK-PDI Quality and Environmental policies. Submits and Conducts continuous improvement activities. Completes all additional job duties as delegated by department Production Support, Team Leader, Supervisor, or Manager. Completes all required departmental documentation by the end of the shift. Maintains established housekeeping standards for work area. Assist with training new operators as needed Cross Trains into different areas as needed to help maintain production demands Authority to stop processes to correct quality, safety or environmental problems, identify and place suspect product on quality hold, and to promptly notify Supervisory personnel when processes become noncompliant. Database Administrator IKEJA ELECTRIC PLC - LAGOS, 23401, ES March 2014 to January 2018 Responsibilities: Report to the Application support team lead Establish the needs of users and monitoring user access and security Monitor performance and managing parameters to provide fast responses to users Capacity Planning Maintain system stability and high availability Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems Manage problems from identification through to resolution Applying database and operating system upgrades and updates Deploy application releases and configuration changes Develop implementation, backup and roll-back plans Act as a technical resource for internal and external projects Adhere to appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management) Maintain good working relationships with internal departments as well as third-party vendors Major Milestones so far: I was involved with Microsoft SQL server on premise database and application support for the ERP system; Sage business Cloud I was involved in reporting and with the business intelligence unit for data analysis and projections. I was involved in enterprise manager administration, backup and recovery operations, setting triggers whenever bills are paid for application support I was involved in backend maintenance, end of duty activities, running procedures and batch jobs, monthly purging and archiving. I was involved in Querying the database for the audit team used for their monthly reports. Automation Specialist Nigerian Brewery PLC - LAGOS, 23401, ES November 2009 to March 2014 Responsibilities: Report to the plant engineer; Ensure maximum availability and optimum condition of all electrical, automation and instrumentation devices; Ensure sustained operation and safety of all electrical and automation equipment. Major Milestone: I was involved with reading and interpreting the engineering plans for the panels of the silo, brewery and packaging department. I was involved in calibration of programable logic control units for automation equipments. I was involved with the calibration of automation equipment, repair and change of transducers I was involved in change of capacitors in 3 phase motors and repair of valves Education Masters in Business Administration in Business Administration University of Lagos 2013 to 2016 Bachelor of Science in Electrical in Electrical/Electronic Engineering University of Ibadan 2002 to 2008 Senior Secondary Certificate Examination International School Ibadan, University Of Ibadan, Ibadan 1994 to 2000 Leaving Certificate Maryhilll Convent School 1994 Skills forklift, Manufacturing, Machine Operator, CNC, Packaging	Database_Administrator
MS SQL Server DBA MS SQL Server DBA MS SQL Server DBA - Charter Communications Over 8 + years of experience in working with MS SQL Server 2016, 2012, 2014 2008R2 in Administration, Development, and Production Servers maintenance in standalone and Clustered environments. Hands on experience working with SQL Server Installation, Version Upgrade and Architect Setup, SQL Server Consolidation and Virtualization. Expertise in Always-On Availability Groups (AAG) and HA/DR Troubleshooting. Performance tuning experience in using Execution plan, Profiler, PERFMON, Extended Events, Data Collector and Resource Governor. Extensively worked on Data and Backup compression in SQL Server. Proficient in working with 32 bit and 64-bit server's in handling Memory configurations for SQL Server 2005, 2008R2, 2012, 2014 and 2016 on Windows 2003 and 2008 R2, 2010. Experience in Business Continuity Planning & DR Setup, Checking Hardware sizing and bottleneck tuning. Configuring and monitoring SQL Clustering, Replication, Log Shipping, and Mirroring. Design and Implement of Database Backup Restore Strategy using native method and using third part tools. Auditing SQL Server Security, Setting up Base lining and Capacity Planning. Implemented the new SQL Server mechanisms like data compressions, online indexing, and security principals. Worked on SQL Server 2016 migration from SQL Server 2008R2 and 2012. Working knowledge in Integration Services (SSIS), Reporting Services (SSRS) and Analysis services (SSAS) Working experience using third party tools Veritas NetBackup, Net vault LITESPEED, IDERA Diagnostic manager, IDERA SQL Safe Backup and restore, IDERA Compliance manger and Monitoring tool SCOM. Experience in SQL server load balancing, Database Archiving / Partitioning (Horizontal / Vertical) Implemented the SQL Server concepts like Data partitioning, Snap shot isolation, database mirroring, database snapshot, DDL triggers, try-cache blocks, online indexing, DMV's, DMF's, Mail Setup, Jobs and Alerts, DTA, SQLCMD and dedicated admin connection. Good Experience in managing DDL and DML changes through the SDLC. Hands on experience setting up SQL server Agent jobs using Windows Power shell. Handled multiple SQL Instances on Cluster environment for Server Consolidation projects built on SAN using RAID levels Strong technical background along with the ability to perform business analysis and write effective documentation and specifications Having Experience on Data center servers and handling Very Large volume databases. Experience in Batch processes, Import/ Export, Backup, Database Monitoring tools and Application support. Expertise in SQL Loader and Import/Export Utilities. SQL Development Experience in writing Complex T-SQL queries, SP's, Triggers using Joins, Functions. Data modeling Experience like Physical data modeling and logical data modeling by using ERWIN, MS Visio. Closely worked with development team to assist them in various problems solving and troubleshooting Web-based applications, which calls various Database objects like stored procedures, functions, triggers. Good experience in migrating servers across data centers. Supported on call as SQL Server DBA, Database Production Support [247365]. Work Experience MS SQL Server DBA Charter Communications - St. Louis, MO May 2018 to Present Description: Charter Communication Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Charter completed its acquisition of Time Warner Cable and its sister company Bright House Networks, making it the third-largest pay television service in the United States. Responsibilities: Upgraded/Migrated SQL Server 2008R2 and 2012 to SQL Server 2016 Migrated SQL servers across Data Centers. Maintained Very Large Databases and highly transactive production servers in SQL Server 2016, 2014 and 2012 environments. Installed Teradata 16.20 with ODBC drivers. Worked in Setting up Always-On Availability Groups (AAG) and HA/DR Troubleshooting. Involved in DR and documented accordingly. Configured and Maintained High Availability like Log shipping, Mirroring, Replication, and Clustering. Extensively worked on SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS) Migrated SSRS Reports from 2012 Reporting server to 2016 Reporting server and SSIS packages from 2012 project deployment model to SSIS 2016 Project deployment model. Worked with the developers in upgrading, converting and deploying the SSIS packages from 2008R2 Package deployment model to 2016 Project deployment model. Experience in Linked Servers connection between SQL servers and Oracle servers/Teradata servers. Worked on firewall issues for the new build servers on different domain. Monitored SQL server using native tools like Profiler and PERFMON in troubleshooting performance issues, deadlocks, blockings and capturing long running queries for fine tuning. Used Third Party tool SOLARWINDS DPA ( Database Performance Analyzer) to monitor, diagnose, and resolve performance problems. Monitored the TEMPDB growth and resized it by adding files to increase the performance by parallel process of data storage with in TEMPDB and provided the best practices for TEMPDB configuration by providing the documentation. Used Veritas NetBackup tool in performing Backups and Restore. Worked with Service Now ticketing software on Change Tasks, Requests and Incidents. Troubleshooting the daily issues from the users like job failure issues, permissions issues, Disk space alerts and query optimization. Managed Security using SQL Logins, Roles and Security Modes for various users. Optimized the query performance with modification in T-SQL queries, removing unnecessary columns, eliminating redundant and inconsistent data, normalizing database, establishing necessary joins, creating useful clustered index and non-clustered indexes. Developed and created the new database objects including tables, views, index, stored procedures and functions, advance queries and updated statistics using query analyzer and enterprise manager on the existing server. Analyze execution plans and generate suggestions for improvement. Provided 24/7 support on call Production environment. Environment: SQL Server 2008/2012/2014/2016 Profiler, Windows Event Viewer, Perfmon, Veritas NetBackup tool, Service Now ticketing tool, Solar Winds DPA. SQL Production DBA AmerisourceBergen - Frisco, TX August 2016 to January 2018 Description: AmerisourceBergen Corporation is an American drug wholesale company. They provide drug distribution and related services designed to reduce costs and improve patient outcomes. They also provide pharmaceuticals and pharmacy services to long-term care, workers' compensation and specialty drug patients. Responsibilities: Installed SQL Server 2016, 2014, 2012 and 2008R2 on Production and development and Test environment. Migrated more than 1000 databases from one server to another server. Recovering the databases from backup in disasters. Implementing Point-In-Time Recovery solutions. Responsible for disaster recovery and high availability solutions and large-scale data migration from SQL server 2012 to SQL server 2016. Export or Import data from other data sources like flat files using Import/Export Wizard. Created necessary T-SQL scripts, Stored Procedures Tables, Views, Functions, Triggers and indexes. Microsoft connectors V5.0 for Teradata and Oracle are installed. Deployed and monitored SSIS Packages. Interacted with the development team regarding issues on the failed packages in resolving them. Transferred data (ETL) to Data ware house environment using SSIS. Worked with installation, Configuration and creation of SSRS. Monitoring the health and performance of SQL server instances and home-grown applications using Extended Events, SQL server Profiler, PerfMon and other third-party tools like IDERA Diagnostic manager. Created custom scripts for monitoring the health of SQL server using DMV's and DMF's. Used Connect Now ticketing software on Change Tasks, Requests and Incidents. Analyze execution plans and generate suggestions for improvement. On daily bases proactively monitored Error Logs, SQL Servers Logs and Windows Event Viewer for any Unusual errors. Used Third party tool LITESPEED in taking up the backups, for compression of the backup files. Responsible for Worked extensively in maintaining the index fragmentation by regularly scheduling for the reorg/rebuild of indexes based on the fragmentation level and updated the stats. Proactively Managed the databases i.e. managed databases, tables, log file allocation and space utilization, identify table growth & file growth for table or index reorganization, fatal errors, failed jobs, integrity violations, performance issues and data abnormalities. Support 24x7 Production Environment. Environment: SQL Server 2008/2012/2014/2016 Profiler, Windows Event Viewer, Perfmon, Lite speed backup tool, Connect Now ticketing tool, Replication, Clustering, TFS. SQL Server DBA Assurant - Atlanta, GA June 2014 to July 2016 Description: Assurant, Inc. is a global provider of risk management products and services. Its businesses provide a diverse set of specialty, niche-market insurance products in the property, casualty, extended device protection, and preneed insurance sectors. Responsibilities: Installed SQL Server 2012 on both Standalone and Clustered environment (A/A and A/P) Installed and configured the thresholds in IDERA Diagnostic manager tool on Prod and test Servers. Involved in Storage Migration to VMAX, Played the DBA role in validating the services and testing the drivers for SQL Server. Worked on SQL Server 2012 migration from SQL Server 2008R2. Worked on setting up and troubleshooting issues with Replication and Mirroring for the secondary database to be used for reporting purposes and high availability. SSIS package deployment from development server to production server in both SQL server and File System Deployment. Worked in deploying Cubes from one sever to another server using SSAS. Involved in Scrum meetings to discuss the requirement and support needed for the Production updates. Monitoring SQL server using IDERA Diagnostic manager and the native tool's Profiler and PERFMON. Extensively used COSMOS ticketing software for working on RFC's sent by the Database SME's. Monitored and modified Performance using execution plans and Index tuning. Rebuilding the indexes at regular intervals for better performance. Extensively worked on DBCC commands and Dynamic Management Objects. Enabled the always on availability feature in SQL instance 2012. Configured and implemented the always-on availability on windows failover clustering environment in SQL 2012. Worked in setting up SQL Server Agent jobs using power shell scripts. As a part of team member managed over 1000 databases by maintaining the security of data, fixing the failed Principals (logins), user permissions and security in Active Directory. Thorough understanding of different RAID level implementation. Worked flexibly at late hours with the application team on making any changes to production servers. Monitored the daily maintenance, weakly maintenance and monitoring jobs. Involved in trouble shooting and fine-tuning of databases for the optimized performance and concurrency. Provided 24/7 on call Production Support. Environment: SQL Server 2000/2005/ 2008/2012, SQL DTA, Profiler, Windows Event Viewer, Perf Mon, IDERA Diagnostic Manager, COSMOS, TFS, SDMF, Replication, Log shipping, clustering (3node) SQL Server DBA Mayo Clinic - Rochester, MN May 2012 to February 2014 Description: The Mayo Clinic is a nonprofit academic medical center. Focused on integrated clinical practice, education, and research. Responsibilities: Extensively Worked in Installation of SQL Server 2008 R2. I was responsible for monitoring around 20 nursing production servers. The maximum size of the DB I have worked on for this client is 8TB. Extensively worked in performance tuning the nursing Dbs. I used tools PERFMON, PROFILER, ACTIVITY MONITOR, SQL internal dashboard reports, system stored procedures, DMVs, DMFs and task manager. Used third party tool IDERA Diagnostic Manager to monitor the CPU, IO, Memory usage of SQL instances. Worked expensively on transactional replication and periodically validated the data between publisher and subscribers and regularly monitored replication jobs to ensure they are working. Played a Lead role in Gathering the Information from the RN's and validate the data with respect to the reports. Arranged meetings with the client i.e. nursing department to know the objects information to be created and the aggregated data they need for the reports. Extensively worked in analyzing the data coming from different sources and design the schema. Extensively used the ETL tool Data Integrator and SSIS to pull the data into the Mart from different sources. Scheduled the daily jobs to pull the Data from multiple sources into the Mart using the Business Objects data integrator (BODI) Worked in creating the Nursing Reports using SSRS. In SSAS I worked on deploying Cubes from one environment to another. Worked with IDERA monitoring tool for monitoring the health checks of SQL server Databases. Extensively worked in comparing the data pulled from different sources using SQL compare. Scheduled the maintenance plans to check the space utilized and for database consistency checks. Involved in all tasks associated with daily operations such as database availability, monitoring activity, installations and back-up strategy. Performance tuned the Databases by consistently monitoring the job durations and also the type of execution plans used by the processes, Indexes used in order to maintain the data integrity. Extensively worked in code promotions from Development to QA and production Server and checking in the code changes into TFS. Copied and Migrated DTS PACAKGES to SSIS packages and maintained the archival data using Control flow task. Worked in documenting the entire process of recovering the Databases of Nursing Database using Disaster Recovery Planning. Worked in taking the backups in regular intervals. Worked closely with the end users and the reporting team to meet their goals. Provided 24/7 support Environment: SQL Server 2000/2005/ 2008R2/2012, SQL DTA, Profiler, Windows Event Viewer, PERFMON, BODI, BMC Remedy Ticketing, Visual Source Safe 6.0, Log shipping. SQL Database Administrator Anthem Blue Cross - Los Angeles, CA March 2010 to November 2011 Anthem Blue Cross is an American health insurance company. Responsibilities: Worked on Installation up-gradation and maintenance of SQL Server databases Extensively worked with our team members to schedule the change request for an outage in order to do any Database upgrades. Implemented Side by Side Migration of MS SQL SERVER 2000, 2005 to 2008 on Windows 2008 server. Created some DTS packages for migration of data from SQL SERVER TO MS Access Experience in using ERWIN tool for designing the reporting databases. Migrated around 55 databases and installed around 25 servers and the max size of the database which I migrated is 2 Tb size using red gate lite speed backup and restore. Created the shared drives, used ROBOCOPY for the copy operation from one server to another. Installed the SQL server on windows server 2008R2 and documented the process of doing it in different environments, replication server, clustered nodes. Managed over 200 Servers by maintaining the security of data, fixing the failed Principals (logins), user permissions and security in Active Directory and SQL Server level. Used Third party tools like red gate Lite speed, Quests lite speed in taking up the backups, for compression of the backup files and in setting up Log shipping, Replication. Monitored the daily maintenance, weakly maintenance and monitoring jobs. Took a lead role in troubleshooting the performance issues on the database as well as instance level using the native tools profiler, PERFMON and activity monitor. Worked extensively in maintaining the index fragmentation by regularly scheduling for the reorg/rebuild of indexes based on the fragmentation level and updated the stats. Used the new concepts of SQL server 2008 and DMV's for monitoring the fragmentation of indexes, blocks, memory page splits, Log space of all the databases. Monitored the TEMPDB growth and resized it by adding files in order to increase the performance by parallel process of data storage with in TEMPDB. Managed a wide range of relational databases and utilized proprietary DBA tools and utilities to monitor the health of production database systems. Proactively Managed the databases i.e. managed databases, tables, log file allocation and space utilization, identify table growth & file growth for table or index reorganization, fatal errors, failed jobs, integrity violations, performance issues and data abnormalities. Provided 24/7 support for the DSS customers by actively monitoring the job history, alerts. Environment: SQL Server 2000/2005/ 2008, SQL DTA, Profiler, Windows Event Viewer, PERFMON, LITESPEED backup tool, Advanced Windows 2008 R2 Server, 2003, Visual Source Safe 6.0, SDMF, Replication, Log shipping, clustering (3node) SQL DBA Praanadah Hospitals June 2008 to May 2009 Project: Design, Development and Administration of the Patient Database. Responsibilities: Worked extensively on installation, upgrade and configuration of MS SQL Server 2005/2000 databases / servers. Involved in migrating SQL Server 2000 to SQL Server 2005. Created Database Maintenance Planner for the Performance of SQL Server which covers Database Integrity Checks, Update Database Statistics and Re-indexing. Designed a report on the monitoring of SQL Server Performance. This report gives a detail report to the management on the Performance of the server. Scheduled backups and performed restore operations for system test data depends on testers' requirement. Created logins and maintained user permissions appropriately. Performed DBCC checks and fixing data corruption in Application databases Data transfer using BCP and DTS. Creating tables, views, indexes, stored procedures, triggers and constraints. Performance Tuning: Analyze, tuning and optimizing for SQL Server Applications by using performance monitor. Assist the SQL Developers in SQL tuning. Security Implementation: Administering the MS SQL server by creating user's logins with appropriate roles, dropping and locking the logins, monitoring the user accounts, creation of Groups, Granting the Privileges to Users and Groups. Run DBCC consistency checks, rebuild indexes, and update statistics for databases on regular basis. Involved in writing T-SQL Programming for implement Stored Procedures and Functions for different tasks. Environment: MS SQL 2000/2005, T-SQL, Windows 2000/2003, VB Script, ADO.Net Education Bachelor's Skills MS SQL SERVER (9 years), SQL (9 years), SQL SERVER (9 years), R2 (9 years), SAP (9 years) Additional Information Technical Skills: RDBMS: MS SQL Server 2016, 2012, 2008 R2, 2005, 2000/ 7.0 and 6.5, Microsoft Access 97/2000/2003/2007 Languages: T-SQL, C, C++, SQL plus, VB Scripts, HTML, UNIX, .net, SharePoint. SQL Server Tools: Enterprise Manager, Profiler, Query Analyzer, Export & Import (DTS), SSIS, SSRS, Replication, Visio, Power Shell. Front End: MS Visual Basic Middle Tier: COM, DCOM, MSMQ	Database_Administrator
Vertica bigdata consultant Vertica bigdata consultant Vertica bigdata consultant - Tata Consultancy Services Limited Sunnyvale, CA 8+ years of IT experience working as Vertica BigData OLAP Database Technical Consultant/Product Support Engineer and Oracle Database Administrator, Storage Admin(past 3 months started working on Netapp, emc, mapr, oracle, isilon) on Operating Systems viz. Linux, Solaris in 24x7 Production. MicroFocus certified expert - Vertica Big Data Solutions V1 Certification Managing 72 Node Vertica cluster and 64 node HADOOP co-located cluster in 247 support As Vertica Admin responsible for everything related to cluster. Prime responsibilities as Vertica Technical Support Engineer is to provide Support any issue related to Vertica Database (L3/L4) to all customers of vertica across the globe. Have extensive experience as HP Vertica 5.x to 9.x vbr backup, performance issue, node crash/down, database recovery, projection design Sound knowledge of Hadoop2.0, kafka, hive, hdfs Oracle 9i/10g/11g DBA involving skills such Change Management, Backup & Recovery, Security. Prime responsibilities as an Oracle DBA for all DBA activities-Logical/Physical Design of databases, defining of roles, users, profiles, privileges, Oracle Patch, Space Management, RAC & ASM, Experience in database administration, Backup Recovery etc. Manages organization policy Presently working with Globallogic. Noida, since oct-2014 as an HP Vertica Technical Support DBA Got excellent Interpersonal, Analytical and Communication skills. Work Experience Vertica bigdata consultant Tata Consultancy Services Limited - Sunnyvale, CA May 2016 to Present USA Role and Responsibility As a part of Apple Vertica DBA Team, provide 247 support & on call across globe to database users. -- Managing 72 Node Vertica Cluster -- Implemented Large cluster structure -- Managing 64 Node Hadoop co-located cluster on vertica nodes -- Implemented vertica connector Kafka/spark to load data from other sources -- HP Vertica upgrade Activities and Issues on various OS Platform. -- DB User and Security management -- DB performance management -- Projection/Query tuning -- HP Vertica patching and upgradation activities. -- HP Vertica Backup and Recovery Issues. -- HP Vertica Table and Projection Management. -- HP Vertica projections designing based on DBD Designing approach. -- HP Vertica log analysis using diagnostics and diagdump. -- HP Vertica Error like Too Many Ros, X Lock Global Catalog, Locks issues. Vertica Bigdata product Technical Support Engineer HPE Vertica (GlobalLogic) - Noida, Uttar Pradesh October 2014 to April 2016 Role and Responsibility As a part of HP Vertica Senior Support Engineers Team, provides L3/L4 level support across globe to Vertica Clients. -- HP Vertica Installation Activities and Issues on various OS Platform. -- HP Vertica patching and upgradation activities. -- HP Vertica Backup and Recovery Issues. -- HP Vertica Table and Projection Management. -- HP Vertica projections designing based on DBD Designing approach. -- HP Vertica log analysis using diagnostics and diagdump. -- HP Vertica Error like Too Many Ros, X Lock Global Catalog, Locks issues. -- Vertica Integrations with Hadoop like Hdfs and HCatalog connectors Hortonworks/Cloudera. -- Vertica Client driver like jdbc/odbc implementation and troubleshooting. -- Vertica performance tuning using tools like analyze workload, Reviewing of Query plans And profiling Database performance. -- Bulk loading in Vertica database. Database Administrator Birlasoft (Client: GE USA) - Noida, Uttar Pradesh January 2011 to October 2014 Role and Responsibility Vertica & Hadoop installation Performing Database administration duties. Performing export/importand backups Provide technical support and assistance to all databases end users. Managing spaces related issue. Troubleshooting of database related problems. Handling around 45 Production databases and 50 development & test databases on of two different businesses of GE sizes (upto 5.5 TB) on Solaris and OEL. Tacking backup of database using RMAN and export using datapump. Managing tablespaces and datafiles (Creating tablespaces, adding datafiles and resizes of data files). Managing two nodes of Oracle RAC databases Creating users and grant the required roles & privileges. Analyze& Rebuild objects to rectify segment fragmentation and improve performance. Time to Time restoration of backup to the Development and UAT server. Troubleshooting of database related problems. Performing Database administration duties managing roles & responsibilities. Education Master's in Computer Applications Birla Institute of Technology Ranchi - Ranchi, Jharkhand July 2008 to June 2011 Bachelor's in Computer Science Sagar University - Chhatarpur, Madhya Pradesh July 2004 to June 2007 Skills Database Administration (8 years), Oracle DBA (3 years), Hadoop Admin (2 years), Storage Admin (Less than 1 year) Awards Award & Training Award: Star Team quarter award Sport Award at Globallogic TCS Star Achiever award from continuous 3 year Training's/Workshop 30 days of ORACLE DBA L2 training at Birlasoft. Peoplesoft training at Birlasoft. Workshop at IBM DB2 Certified database associate at Birla Institute of technology Process Championship Workshop (Team member) at Birlasoft. Communication skill Basic level training at Birlasoft. Campus to corporate Workshop at Birlasoft Security and Compliance Training Certifications/Licenses Vertica Big Data Solutions V1 Certified Professional June 2015 to Present Additional Information https://www.linkedin.com/in/umakant-tripathi-vertica/	Database_Administrator
Database Administrator/Senior Consultant Database Administrator/Senior Consultant Database Administrator/Senior Consultant - Oracle Atlanta, GA 8+ years of growth driven and result oriented IT professional as an Oracle Database Administrator (10g, 11g, 12c) in IT Industry. Dedicated professional with strong work ethic & self-motivation and a very dedicated team player. Also a fast learner, and highly adaptive to new changes within the workplace and the latest technological advancement, Passionate about data security, integrity and high availability. Proficient in SQL Tuning, Shell scripting in an Oracle Environment, Expertise in Oracle RAC & ASM Administration/Installation. Technical Skill Sets Authorized to work in the US for any employer Work Experience Database Administrator/Senior Consultant Oracle America Inc 2017 to Present Environment: Oracle 12c, 11gR1&2, 10g. Responsibilities: Expert in on-prem to cloud migrations using different methodology including Datapump, RMAN, and Transportable tablespace (XTTS) with migration scope of over 80+ Terabytes of data. Database migrations from on-perm to on-prem, on-prem to cloud, EXACC(Oracle Cloud at customer), EXACM(Oracle Exadata Cloud Machine) Great hands on experience on building 11.2.0.3/4,12C RAC databases on EXADATA X5, X2-2 FULL, HALF and QUARTER RACK servers. Experience in ODA(Oracle Data Appliance) Administration using OAKCLI, including configuration, Bundle Patching, Database deployments, ODA Virtualization and storage/disk config. Lift N shift migrations, upgrades, consolidations, Database migrations including consolidation to Oracle 12c with container and pluggable database options ExaCC and ExaCM Performance optimization, database premigration dry-run, AWR comparison, post migration metadata comparison, stress-tests, SPA Capture and replay Oracle Active Dataguard for high availability/disaster recovery setup (implement and test DR plan) Replication, Performance Tuning, RMAN, ASM, RAC, OEM and Golden Gate CDC Setup Experience in Exadata database machine Storage configuration. Experience on installing and administration of Weblogic 11g/12c and deploying Oracle Middleware applications like OBIEE, ODI, J2EE, APEX on Exadata Experience EBS R12 application and database migration from on premise to Oracle Cloud environments Experience in Exadata Process Familiarization, High Availability, Object Familiarization, Smart Flash Cache Familiarization. Experience in Oracle's high performance engineered systems installation and deployment of Oracle Exadata, Exalogic X3-2, X4-2 and X5-2 and Sun ZFS storage systems hosting Oracle 11g databases and Oracle middleware applications, Peoplesoft. Configured and designed Disaster Recovery systems and implemented the Oracle active data guard on the oracle 12C on Exadata. Configured and managed the storage space on Exadata ASM configured and monitored the storage performance. Provide sizing for database and provided overall architecture layout for database, load balancers, and middle tier Weblogic servers EBS Database Refresh, Patching, Data Migration, Concurrent requests, Workflow, and Performance of Oracle E-business Suite 11i thru 12.2.6 Configure up High Availability Oracle Golden Gate systems on Oracle 11.2.0.4 RAC environments. Effectively decrease OGG lag by using various technical methods such as database tuning, OGG parameter tuning, application large table re-design, Linux/Unix kernel performance tuning. Upgrade OGG from 11.2.0.3/4 to 12c Containers/Pluggable DBs. Experience on tools and new features like Data Replay, Log Miner and Flashback data Archive, Schema Management, Data guard and RMAN in Oracle 11g and 12c. Implement OGG 12c new features in mission-critical production environments OLTP, Data Warehouse systems using Oracle databases in Solaris/AIX/Linux/Windows. PL/SQL and stored procedures and SQL scripting, RMAN BACKUP (HOT & COLD) and RESTORE plan (FULL OR PARTIAL POINT IN TIME DATABASE RECOVERY). Configured and built Golden Gate Extracts/replicat for multiple databases. Implemented High availability using GoldenGate Replication. PL/SQL scripts for data manipulation, validation, and materialized views for remote instances. Created PL/SQL stored procedures, functions and packages, creating indexes on the tables for faster retrieval of the data to enhance database performance. Database Administrator 2014 to 2017 Environment: Oracle 12c, 11gR1&2, 10g. Responsibilities: Experienced in Installation and configuration of RAC on different nodes with ASM (automatic storage management). Configuration expertise with Oracle 12c CDB/PDB architecture and setup experience in High Availability environments using RAC with ASM. Oracle 12c Data guard experience with Oracle 12c CDB with multiple instances and using ASM Oracle Advanced security(ODA) implementing Transparent data encryption on tablespaces, transparent column encryption (ORAPKI, SQLNET.ORA, AES, DES, 3DES, SALT) , data redaction policy creation on sensitive data, grant/restrict user permissions redaction policies. Installation and creation of 12c, 11g (R1 &2), and 10g databases for Testing, Development and Production Worked on Exadata X5 Super cluster Full rack Storage Server I/O Resource Management (IORM) PLAN to manage workloads across multiple databases and DBRM Plan within a database. Implemented and used Exadata Hybrid Columnar Compression (EHCC) for large objects, HCC compression. Configuring storage cell disks and Grid Disks on Exadata cell servers, Patching of Exadata Cell Storage servers, Administration of Exadata Machine Using Cellcli & DCLI utility Strong experience in migrating database from Non-ASM to ASM and Non-RAC to RAC. Skills in SQL* PLUS, SQL* Loader, UNIX Shell scripts (KSH and CSH), Import/Export Server Manager. Database Refresh from Production to Test and Development environments using DataPump. Extensive knowledge in Database Backup and Recovery concepts using RMAN utilities (scheduling full/incremental/cumulative backups, hot/cold backups writing/editing UNIX Shell Scripts for RMAN). Experience in LOGICAL RMAN BACKUPS and Database migration tools with DATA PUMP, Export/Import and Transportable table spaces .Creating and rebuilding RMAN DATABASE CATALOG for Test, Development and Production. Experience in applying several patches such as CPU/PSU patches, One-Off Patches, Interim patches, Patch sets as per the oracle recommendations. Experience in Logical backup using and full/ partial export/import and Data Pump EXPDP/IMPDP. Experience implementing, tuning and maintaining Oracle Database using Oracle enterprise on AWS EC2 , performed Database server builds in EC2 RDS environment and monitoring them using cloud watch. Installed and configured Oracle Servers on UNIX, Linux and Windows. Applied Oracle Corporation recommended patches and created development, test and production databases. Monitoring and optimizing the performance of the database through Database Tuning; Tuning Applications, Tuning Instance, and Tuning Disk Usage. Implemented Data guard in the production environment for high availability, data protection and disaster recovery. Excellent experience in various migration techniques like export/import, Data pump, backup restore, cloning, and data guard. Proficient in setting up Standby Database supported by ORACLE DATAGUARD for disaster recovery purpose. Implementing FSFO (Fast start failover) on databases and configuring disaster recovery site using Dataguard. Also proficient with new 11g features such as Active Dataguard and Snapshot standby database. Oracle GoldenGate installation, configuration and troubleshooting GoldenGate issues and worked on migrations of several VLDB across different platforms using GoldenGate with near zero downtime under high performance with low impact. Designed, developed and maintained UNIX shell scripts to collect and monitor database metrics, snapshots and reports. Performance tuning of the database - SQL Tuning, Used Tuning utilities like TKPROF, EXPLAIN PLAN, AWR, ADDM and Tuning of SGA, distribution of disk I/O, Sizing of tables and indexes. Used Grid Control extensively and set up Rules for alert notification and schedule RMAN backups with Failure notification. Wrote shell scripts for purging trace file, alert log and network log files in Linux boxes which is used as standard script across all the databases Installed Oracle 10g RAC database on RHEL and applied all current patches, Maintenance and administration of Oracle 11g on Red hat Linux. Backups through RMAN, Database Restore using RMAN, Cold Backup and Export/Import, Used Flashback technology to restore Database tables and queries Performance Tuning i.e. Tuning RAC, tuning applications, shared pool, I/O distribution, rollback segments, buffer cache, redo mechanisms Executed Database backups and Using RMAN. Executed complete and incomplete recovery. Logical Database import and Export Using Data Pump. Database/Systems Administrator Multi-Pro Enterprises Ltd 2010 to 2013 Environment: Oracle 10g, 11g SQL, Shell Scripting, UNIX, RHEL 4x, 5x. Windows, Linux. SSH, VMware Responsibilities: Involved in 24x7 support for both Production and Development databases Installation, creation of 10g and 11g databases for Testing, Development and Production Used Recovery Manager (RMAN) and Enterprise Manager for various maintenance tasks like backing up of database, restoration and recovery of database. Provided technical support and assistance to all database end-users and Creating users, allocation to appropriate tablespace quotas with necessary privileges and roles for all databases. Identified repeated issues, perform root cause analysis (RCA) and complete documentation of problem and solutions. Prepared weekly and monthly reports on database health check and growth Created database objects like tables, indexes, synonyms, views etc. Tuning Oracle 10g database servers using tools dynamic, dictionary views, Stats pack, ADDM, AWR Diagnostic and tuning packages. Designed daily, weekly Backup and Recovery procedures for production, non- production databases using RMAN backups taking periodic Complete, cumulative and differential Incremental Backups. Data Refresh/Cloning from Production environment to setup QA/ DEV using RMAN Duplicate. Intensively used latest 10g/11g Automatic Workload Repository (AWR) & Automatic Database Diagnostic Monitoring (ADDM) reports for the health check of the databases, and used the notification tool to send the alerts in OEM Grid Control. Performed Cloning/Refresh to setup Test and Development database, Installed, configured and administered Standby Database. Cloned databases for testing, Managed Users access control and security by creating appropriate roles and profiles. Implemented and configured Oracle Net and resolved connectivity issues, Assisted Application team in Database Installations, Troubleshooting and Problem resolution Exports/ Imports, Hot and Cold Backups, Shell Scripting, Restoration Space Management, Tuning Memory, SGA, I/O. Objects sizing and strategizing Backups including usage of RMAN Database Recovery, Upgrade and Migration of Database from Oracle 10g to 11g and applying patches when required. Perform system upgrades and facilitate installation of new software releases, Maintain data files and monitor system configuration to ensure data integrity. Utilize enterprise monitoring platforms to ensure maximum efficiency of all systems, Managing VMware vSphere ESXi 5.5 and VirtualBox 5 and ensuring shared storage availability. Administration of RHEL 5, CentOS 6, and Windows servers 2008, Maintain network infrastructure (Configure Firewall, Switches), Managing VPS and shared hosting services, Apache, PHP, PhpMyAdmin, cPanel. Remote server configuration, FTP and SFTP protocol, VNC server and X server setup, Perform routine network administration and maintenance, reviews of backups, Acronis, Backup Exec (Veritas). Provided customer service support, which always met or exceeded Service Level Agreements (SLA). Education Bachelor of Science University of Benin Skills DBA, Oracle Dba, PostgresSQL (2 years)	Database_Administrator Systems_Administrator
Lead Database Administrator Lead Database Administrator Atlanta, GA Authorized to work in the US for any employer Work Experience Lead Database Administrator The Home Depot - Atlanta, GA April 2012 to Present Responsibilities Review physical database structures using complex technical skills based on physical design for development, test, and production environments. Responsible for complex database performance tuning, security, database backup/recovery strategy, and implementing monitoring procedures to maximize availability of the database. Mentoring and training of other database administrators, managing task assignments for associate database administrators, reviewing work and providing input to Manager. Implement monitoring procedures to maximize availability and performance of the database, while meeting defined targets. Provide consultation to application development teams on DBMS product technical issues, techniques and SQL review. Coordinate with system engineers to configure servers for DBMS product installation and complex database creation. Configure and maintain DBMS product software on complex database and application servers. Education BS in COMPUTER SCIENCE University of Jordan - Amman 1989 to 1993	Database_Administrator
Senior Database Administrator Senior Database Administrator Senior Database Administrator -Microsoft SQL server San Ramon, CA ? More than 8 years of professional experience in Microsoft SQL server & DB2 Z/OS with emphasis on database architecture, administration, migration, upgrade, business requirement analysis, database design, Data modelling, implementation and production support/maintenance of critical OLTP, OLAP and data warehouse environments. ? Working as Sr. Database administrator in Microsoft SQL server and DB2 ZOs with extensive experience in logical and physical database design, performance tuning, database utilities, backup and recovery strategies, capacity planning, high availability, disaster recovery, database monitoring, troubleshooting. ? Highly experienced as a Technical lead not only responsible for end-to-end production support but also providing solutions on multiple technical activities including database project planning and execution in an Onsite-Offshore model. ? Extensive experience installation, configuring including database setup, backup and recovery strategy planning/implementation with Multiple versions of Microsoft SQL server (2000/2005/2008/2008 R2/2012/2014/2016). ? DB2 Z/OS DBA is my secondary skill, having a strong knowledge and extensive experience in DB2 databases administration. Hands on experience in end-to-end RTB and upgrade of Db2 databases in Mainframe platform. ? Handled production incidents, queries, problems through remedy ticketing system and non -production issues/tasks/incidents through JIRA ticketing system. ? Actively involved in playing a key role in Level based support (L1/L2/L3) as a L2 Support Engineer interacting with command center/Helpdesk L1 teams and Developers/Architects/ SME from L3 Support ? Resolved issues related to other applications that connecting SQL server databases. ? Have led the Database migration and Database upgrade projects at Nissan NA. ? Actively worked on Disaster Recovery exercises recovering and restoring databases after data center crashes/shutdown. ? Worked extensively on SSRS reports designed and deployed the reports into the Reporting Server and automating the e-mails to the customer. ? Created and updated KB articles to help team resolve issues at the L1/L2/L3 level. ? Worked extensively on Performance Tuning and Query Optimization of TSQL queries/procedures. ? Individual Contributor and good team player, strong interpersonal and Communication skills combined with self-motivation, initiative and ability to think outside the box. Quick learner and good team player. Sponsorship required to work in the US Work Experience Senior Database Administrator Tech-Mahindra Americas Inc - San Ramon, CA February 2019 to Present Period: Feb 2018 to till date. DBA Tasks and Responsibilities: Daily Activity: ? Incident handling ? Alert handling ? Transaction log failure ? Filesystem alerts. Weekly Activity: ? Backup failure ? Critical issues reporting ? Team meeting Responsibilities: ? SQL server, SSIS, SSAS, SSRS & SSMS installation ? SQL server patching ? Database commissioning & decommissioning ? Troubleshooting database related critical incidents ? Working with various vendors on database related activities. ? Grant & revoke access to the databases ? Database refresh on various environments. ? Backup and Restore. ? Performing various level of testing from database size during project life cycle. ? SSRS & SSIS configurations. ? Disaster recovery planning ? Creating, deletion and configurations of * Database maintenance jobs * Logins * Linked Servers Senior Database Administrator (SQL server & DB2 Zos) Tech-Mahindra Americas Inc May 2014 to January 2019 Work Location: Nissan HQ - Tennessee, USA Role: Senior Database Administrator (SQL server & DB2 Zos) Period: May 2014 to Jan 2019 (Tennessee, USA) DBA Tasks and Responsibilities Nissan NA - Chennai, Tamil Nadu September 2010 to May 2014 Administrating multiple standalone and cluster databases in medium to large-scale environment for Nissan NA 24*7-production support environment. ? Handling day-to-day Alert and failures. ? Responsible for database incidents/problem solving, handing SRT calls for critical production issues, Root cause analysis, reporting action item for production incidents and implementing fixes/Long term solutions for resolving issues permanently. ? Participate in CWT calls/ War Room for database related issues until permanent fix. ? Closely Work with Microsoft support to resolve high complex issues or product level bug fixes via case. ? Administrating different version of MS-SQL server database version starting from 2005, 2008 (R2), 2012, 2014 and 2016. ? Worked on MS SQL server environment setup, which includes installation, configuration, instance setup, database creation, users & profiles configuration, etc ? Regular Database maintenance planning and scheduling reorg and run stats jobs. ? Database backup strategy planning and implementation based on environment criticality and capacity, like Full, deferential backups. ? Database transaction log backup configuration and periodic scheduling. ? Performed database restoration and point in time recovery for critical application databases. ? Setting SQL Standards across SQL Servers in the environment. ? Creation of reports on SSRS as per customer requirements. ? Creation of packages using SSIS as per customer requirements. ? Database security & permission management - user accounts set-up, permission granting, revoking. ? Database performance monitoring, indexing, stats gathering, application sql queries tuning. ? Database reporting and data processing using SSIS & SSRS packages. ? Provide support for development and testing team for projects and enhancements, full database level refresh, data refresh using export/import to Dev, QA and Staging environment. ? SQL server patch installation on regular basis to keep databases out of bugs/known issues. ? Performed nearly 100+- database environments upgrade from version 2000/2005/2008 to very latest version 2016. ? Participate in Yearly DR exercises and performed database recovery. ? Configuring database-monitoring jobs with email notification for Ticketing. The below are the additional projects worked along with RTB Support. Additional Projects worked in Nissan North America: Role: Project Technical Lead Project Name: SQL 2008 Upgrade & Windows Upgrade Responsibilities: Identification of the application and Database for upgrade. Impact analysis and planning on the overall upgrade. IRD diagram correction and update. Performing Database upgrade. Tracking of the project status. Coordination with different Stake holders on application configuration and testing Resource planning Project Status update to the stake holder Scheduling of the cutover to new servers or new databases Setting up war room for issue troubleshooting. Tracking status update on progress from different teams Aim of the project is to upgrade all SQL server 2012/2008 to SQL server 2016 and Windows 2008 servers to Windows 2012 IIS Migrations Project Name: NNA SQL server upgrade Responsibilities: Getting requirement from Application teams on upgrading the database Communicating and planning of upgrade Coordinating with different teams about the project input Validate availability of permission on target DB servers. Install SQL 2012 on Database servers Perform full backup of database on source server Restore database into target database server Configure database on target database server Setup user account similar to source database in new database server Configure security similar to source database in new database server Configure the database to run as per the new port configuration standard Collaborate with application team during application testing Create Test Cases and scripts for functional and regression testing Perform application functional and regression testing Engage 3rd party application vendor as required Any effort required for remediation of application code to comply with the migration will be additional effort and will be estimated when such situation occurs Participate in final migration Project Name: NNA DB2 Remediation and Upgrade Responsibilities: ? As a team lead, I coordinate with offshore team throughout the project. ? Understanding the requirement from Infra team ? Working on analysis on the DB2 V7 to upgrade to DB2 V8 CM ? Performing testing after the upgrade done by infra team ? Performing bind on invalid plans and packages as part of prerequisites ? Perform various activities for prerequisites for DB2 V8 upgrade ? Cleaning up old and unused databases ? Helping application team to bind their programs after the DB2 upgrade ? Running reports for Upgrade of DB2 ? Helping Client Project manager in Schedule planning Project Name: NNA Zos Upgrade Responsibilities: ? Overall Project Management ? Planning Project planning ? Coordination with application team, DBA team, Nissan BA and other Infrastructure teams ? Planning periodic meeting with team members ? Tracking project tasks and assign task to respective teams ? Planning Project cutover and coordinating the cutover activities ? Performing testing after the Zos upgrade and collecting test cases from other teams and submitting to Client ? Deciding on GO or NO GO during the cut over done Project Name: NNA AMO COE - DBA Responsibilities: ? Providing RTB support for the Nissan North America on SQL Server & DB2 Z/OS. ? Helping application team to configure database parameters in the application ? Creating database objects as per application specification ? Backup and restore activity on databases. ? Worked on MOCK DRE to ensure the preparation for DRE ? Configuring Backup jobs for tablespaces in DB2 ? Capacity planning on SQL server Databases ? Providing Access & revoke access to databases ? Providing suggestions on index creation ? Performance tuning of database and application related to database access ? Planning monthly, weekly & daily database Maintenance activity ? Performing Reorg and rebuild index on databases. Project Name: NNA DBA - XIGN EIPP Responsibilities: ? Migrate Data from Vendor database to SQL server 2008 ? Understanding the requirement from client ? Extracting the data from vendor sight, creating database objects based on vendor data model. ? Loading data from excel to SQL server database based on data mapping ? Helping application team to extract data for Audit purpose. ? End of the project period, helped to migrate data from SQL to Oracle. Education Bachelor of Engineering in Computer Science and Engineering in Computer Science and Engineering Anna University Skills Sql Database, Sql Dba, DBA	Database_Administrator
Enterprise Database Administrator Enterprise Database Administrator Enterprise Database Administrator Merriam, KS Authorized to work in the US for any employer Work Experience Enterprise Database Administrator Cerner Corporation - Kansas City, KS October 2014 to April 2019 Oracle & Microsoft SQL) o Used OLTP, OLAP, AlwaysOn with Avaliability Group for High Avalibility, Replication services, and SSRS o Database upgrade, Cross- Database migration, Backup and Recovery o Designed new architects, and implement base on the applications and clients environment need o Build, install, and troubleshoot cluster databases for productions in Oracle, SQL Server o Utilizing DBMS tools: OEM (Oracle Enterprise Monitoring), Toad, SQL Developer, SSMS, and Dbeaver o Review SQL queries and help performance tuning o Provide clients 24×7 production and non-production, DBA on-call support IT/Engineer WTXL ABC News 27HD - Tallahassee, FL June 2013 to September 2014 Database Developer & Web Application Administrator Bing Energy International - Tallahassee, FL October 2011 to May 2012 o Developed Databases in MySQL and web forms for private intranet o Maintained & updated the company's website and IT support o Setup VirtualBox & VMware to test new applications on Linux Server, and backup Phones, Analog/digital 2012 to 2012 o Implemented MS Exchange/Domain servers, and employed and configured network security o Manage Network Data, Phones, Analog/digital: Audios, Videos o Avid, Grass Valley, Ignite: helped set up and configured a complex broadcast system o Live Streaming Video using 4G LTE Project Team Leader (Internship) Boys & Girls Club - Tallahassee, FL June 2011 to September 2011 o Successfully led a team of five students in implementing a project plan o Created and implemented a project plan to update computer lab & office technology o Upgraded and set up a physical network o Installed VMware, Linux/Unix firewall, print server, and a network router/switches o Configured web content filtering, and user management policy Database Developer and Administrator; Lead Laptop Technician (Internship) Lutheran Social Services - Tallahassee, FL January 2010 to June 2011 o Analyzed business process, planned, created and helped implement a new relational database that can be used for multiple organizations o Supported and maintained the MySQL databases and LAMP server o Served as team leader for a non-profit agency, repaired & refurbished laptops o Guided and taught team members to be familiarized with internal procedures o Tested stability and functionality according to user needs Education Bachelor of Science in Information Technology Florida State University - Tallahassee, FL August 2011 Skills Sql Dba (4 years), Oracle Dba (4 years), Sql Server, MYSQL (2 years), DBA, Networking (2 years), Project Coordination (2 years) Additional Information Relevant Skills Oracle 11g, 12c Vmware ESXi, Oracle VirtualBox Microsoft SQL 2003 - 2016 Windows Server Datacenter HyperV Windows Server 2008 R2, 2016 Zabbix, grafana (Active Directory Services/ Linux Red Hat Enterprise, Oracle Linux, Ubuntu Network Infrastructure)	Database_Administrator Web_Developer Software_Developer
Web Applications Developer Web Applications Developer Web Applications Developer - Riverside Research Lafayette, CO Possess the ability to learn new software languages, packages, and technologies quickly and efficiently. Experienced with programming languages such as PHP, JavaScript, HTML, CSS, and postgreSQL/mysql Security+ Certified Code Archeologist: Able to decipher and model older code for updating and feature enhancement. Experienced in providing Personnel Training including instruction of data analysis and in-house procedures. Work Experience Web Applications Developer Riverside Research - Aurora, CO February 2017 to Present Design, develop, maintian, and enhance software solution for NGA Source Collaborate with operation personnel to develop innovative approches Provide hands-on software assistance to operation teams on varying projects. Software Engineer Braxton Technologies - Colorado Springs, CO November 2015 to February 2017 Enhance performance and create new abilities for the Ground Based-Electro-Optical Deep Space Surveillance system (GEODSS) Design and Development of new Advanced Data Communication Control Procedures (ADCCP) message in the Ada programming language Cultivation of new programming language skills - ADA, and new technologies - GEODSS Web Developer - Bi Boulder, CO June 2015 to October 2015 Wrote back-end functionality for BI company website using PHP, JavaScript, and MySQL Updated existing code for smooth operation Programs, maintains, documents and administers the Company's internal and external websites. Provides technical support for the Company's internal and external websites, including troubleshooting problems and providing timely resolution. Fix problems with code as they have arisen with minimal down time Database Administrator Consistent State - Denver, CO May 2013 to August 2014 Wrote back-end functionality for a real estate website using PHP, JavaScript, and postgreSQL Working remotely, assist in day to day database administration duties. Database patch management for a research and software development company that specializes in brain science and enhanced learning. Assisted in routine testing, backup and recovery, and basic troubleshooting. Experience with basic PostgreSQL queries used to extract, update, and insert data. Creating and updating databases, tables, constraints, and sequences. Government Information Analyst Boeing - Englewood, CO November 2011 to April 2013 Compile, analyze, format and update aeronautical data gathered from various source documents, using established processes and computational tools to create and/or maintain assets. Utilize ArcGIS on a daily basis to aid in the creation of geo-spacial intelligence (GEOINT) data including research, extraction, and measurement of aeronautical hazards and aids of navigation. Generate geo-spatial maps of electrical energy grids throughout the world to include the United States, Russia, and China. Image Analyst DigitalGlobe - Longmont, CO November 2008 to December 2008 Participated in the ortho-mosaic of over 1,000,000km2 of satellite imagery data for Microsoft Bing Maps website. Generated basic imagery products from satellite data, performed QC and archived raw satellite data. Analyzed satellite imagery to collect tie and control points, ran triangulation, processed orthos and ortho-mosaics with the Product Processor and other COTS software and reviewed the final products for accuracy and quality. Evaluated GIS data such as tie and ground control and ground truth points for compliance and accuracy. Performed QC checks and made corrections when necessary. GIS Image Analyst - AT Specialist Microsoft - Boulder, CO October 2006 to September 2008 Processed photogrammetric data through multi-sensor aerial triangulation including GCP measurement, processing, and final bundle adjustment. Managed the orthorectification and QC process of 2,000 aerial image blocks used for Microsoft Bing Maps website. Major cites included New York, Chicago, Miami and Tokyo. Conducted troubleshooting exercises of problematic data sets and resolved processing issues and coordinated with operation, test, and development personnel regarding issues impacting production. Created, maintained QC of, and modified ortho-rectified mosaics. Education RF Technision Keesler Air Force Base - Biloxi, MS March 2010 to September 2010 BS in University of Colorado CU Boulder - Boulder, CO Skills Arcview (5 years), JavaScript (5 years), PHP (5 years), Python (1 year), Flask (1 year), HTML (5 years), css (5 years), Ada (2 years), DOS (10+ years), Linux (10+ years), MySQL (5 years), PostgresSQL (5 years), SQlite (4 years) Military Service Branch: Air Force Service Country: United States Rank: TSgt Present Certifications/Licenses Security+ Additional Information Computer Skills: Hardware: DOS, Linux, UNIX workstations, Networked PCs, Macintosh equipment Op. Systems: UNIX, Windows 95/98/NT/2000/XP, Mac OS Languages: Easi (PCI), HTML, IDL, JavaScript, Perl, PHP, postgreSQL, Unix/DOS shell Software: AutoCAD 2000, Arcview, Arcmap, Corpscon, DIME, ERMapper, Excel, Freehand, GIT GrafNav, IDL, JavaScript, MapInfo, Microstation, MS Word, PHP, MS Publisher, Orthovista, OrthovistaSE, PCI, PhotoShop, postgresSQL, SocetSet, Terramodel and company created software.	Web_Developer Software_Developer Database_Administrator
Job Seeker Work Experience Roche Diagnostics March 2016 to Present Data Consultant Fusion Alliance September 2013 to Present Engagement Database Administrator Garretson Resolution Group September September 2015 to March 2016 2013- September 2015 Key Skills CoaguChekLink LIMS, T-SQL, Microsoft SQL Server, SQL Data Tools, XML, C#, MDX, DMX, SSIS, SSAS, SSRS, XML, DAX, Tableau, Python, HL7, R Responsibilities(Roche Diagnostics) ETL Development of complex business processes that saved cost. Built a data warehouse that merged CRM, Billing System and Laboratory System. Database Administrator ensuring data is up and running (Stat update, backups, index rebuilding and reorganization, preventing locking and blocking). LIMS support of a medical testing device. Power BI and Tableau desktop professional. LIMS to EMR integration (Athena and Practice Fusion) Mentor Junior Staffs on Laboratory internal processes. SSAS/ Tabular Model Development using MDX and DAX in building visual powerful analytical report. SSRS report developer. work flow process for tracking, measuring and reporting on business processes. Data Governance steward. Responsibilities(Allison Payment Solution) Implemented Data Migration from SQL Server 2005 to 2014. Database Administrator ensuring data is up and running (Stat update, backups, index rebuilding and reorganization, preventing locking and blocking). ETL Development of complex business processes that enabled quicker payment solution. SSAS/ Tabular Model Development using MDX and DAX in building visual powerful analytical report. SSRS report developer. Power BI and Tableau desktop professional. Responsibilities(Garretson Resolution Group) Developed Business Intelligence / Analytics in a collaborative environment using Business Intelligence, SharePoint and Nintex Technologies for compliance monitoring program for the Laboratory. Built Complex ETL processes that made business process faster. SSAS/ Tabular Model Development using MDX and DAX in building visual powerful analytical report. SSRS report developer. Database Administrator ensuring data is up and running (Stat update, backups, index rebuilding and reorganization, preventing locking and blocking). Developed a business work flow process for tracking, measuring and reporting on business processes. Data Consultant Allegient Consulting May 2013 to September 2013 Engagement Business Intelligence stack for client training. Key Skills T-SQL, SQL Server, SQL Data Tools, XML, C#, MDX, DMX, SSIS, SSAS, SSRS Responsibilities Developed a business intelligence stack that covered integration, multidimensional cubes and tabular reports. Deployed an SSRS solution to a network of schools via SharePoint. IT Administrator AIT Laboratory May 2010 to May 2013 Engagement Provided support to a 24 hour lab operation that had a highly systematic automated system. Key Skills C#, VB.Net, CACHE Database, SQL Server, MUMPS, SSIS, SSAS, SSRS, SSAS Responsibilities Developed business intelligence solutions on multiple database platforms across the Laboratory using Business Intelligence Led a Laboratory Information Management System to Electronic Medical Record system integration. SSIS Development. Automation of Laboratory processes ( Order entry and compliance monitoring program) SSRS Development. SSAS Development Developed a blood dose correlation automation solution in the laboratory using Cache Mumps code and SQL Server Reporting Services to monitor performance. Assisted in the integration efforts for merging BI platforms with enterprise systems and applications. Worked directly with customers, analysts and vendors to develop, articulate, and document a business intelligence project approach. Developed a productivity tracking map using VB.Net with SSRS. Education MS in Bioinformatics Indiana University 2010 to 2013 BSc in Management Information System Covenant University 2003 to 2007	Database_Administrator
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator - TransAmerica Life Insurance Co Oakdale, MN An accomplished Oracle Database Administrator with over 8 years expertise and experience in RDBMS on design, development and production environments within different organizations. Proficient in an assortment of technologies including 10g, 11g and 12c, with proven ability to securely manage sensitive data and ensure high availability. Fluent in both English and French languages, with exceptional verbal, written and organizational abilities. A pro-active team player with problem-solving and troubleshooting skills and result-oriented attitude towards work. Strong work ethics, company-first attitude and dynamism to perform well in geographically and culturally diverse settings. An energetic achiever who can successfully manage multiple priorities and perform tremendously under pressure. Able to learn new technology quickly, and can work on-call rotations. Core Skills/Competencies: ? Advanced Database Security Methods, including Triple A's and TDE. ? Backup and Recovery strategies, including RMAN, Data Pump, and user-managed backups ? Creation and Management of Tablespaces and Memory structures ? Creation and Management of Users/Schemas ? Database Upgrades using DBUA and others ? Application of Quarterly Patches (CPU, PSU) ? Data Migration using Data Pump and others ? Software Installations and Configurations using DBCA and others ? High-Availability and Disaster Recovery Systems, including RAC, Data Guard and ASM ? Shell Scripting, Automation and use of SQL and PL/SQL ? Database Cloning/Refreshes/Replication ? Remote Database Support and On-Call Rotation ? Oracle Golden Gate Exposure ? Dependable Oracle Database Administration ? Capacity Planning Authorized to work in the US for any employer Work Experience Oracle Database Administrator TransAmerica Life Insurance Co - Rochester, MN September 2015 to Present Working with other I.T. staff to define, refine, and implement strategies and standards for management of data assets within the organization, including platforms, security, high-availability, disaster recovery, automation, auditing and others. Experiences include: ? Encrypting sensitive database tables/columns/tablespaces using TDE (transparent data encryption) and using Data Masking and Data Redaction to enhance data security. ? Applied Oracle Quarterly patches (CPU and PSU) to RAC and non-RAC databases using Opatch utility ? Implementing database security and user management by restricting access to data and database resources via Roles, Privileges, Profiles and enforcing the Triple A's (Authorization, Authentication, and Auditing). ? Planning and scheduling Backup/Recovery Strategies (both logical and physical backups using RMAN, Expdp/Impdp), and simulating different data loss scenarios to restore and recover with minimal MTTR. ? Performing hot and cold backups, including full and incremental, based on database sizes and SLAs. ? Created and configured RMAN Recovery Catalog for Backup and Recovery performance. ? Creating database clones and refreshes for development and test environments from Production, using RMAN, Data Pump and pre-generated scripts/SOPs, with Implementation of Flashback Technology. ? Recovery of corrupted or missing critical files (such as Control Files, Datafiles), using RMAN and other GUI and Command Line options. ? Capacity Planning to meet the demands of the dynamic aspects of storage, and memory for the databases ? Performing SQL and PL/SQL tuning, oracle contention management and tuning database issues by generating, interpreting and using Optimizer Statistics/Explain Plan, ASH, AWR, ADDM Reports and accessing the Alert Log, SQL Trace, TKPROF and others, recommending the best tuning actions. ? Suggested modifications on company's SLAs and worked with I.T. team to implement enhancements for performance optimization and reliability of the systems ? Performing Database Restarts (Shutdown & Startup) when needed for various reasons. ? Proactive Performance monitoring/tuning of databases and application servers using OEM grid/cloud. ? Installed, setup and configured Data Guard and Broker for high availability, disaster recovery and seamless Switchover/Failover for single and multiple instances, with Maximum Performance Mode. ? Configuring, after installing and/or Upgrading Production and non-production Databases to 11.2.0.4, and some to 12.1.0.1, on Linux (RHEL 7.3) using DBCA, DBUA and OUI. ? Worked in a cross-functional team that oversaw the Oracle 10g & 11g multi-node and RAC installation and configuration for Linux environments using ClusterWare and ASM. ? Configured Targets and used OEM to do daily tasks regarding database performance and maintenance. ? Configured Oracle tools like SQLNet, Putty and MobaXterm to access the database across the network ? Experience with Oracle Support Process for Technical issues or Service Requests, using Oracle Metalink or My Oracle Support and other support procedures. ? Providing 24/7 (on-call) production support as needed, including troubleshooting hardware and software issues. Oracle Database Administrator Boston Scientific June 2011 to August 2015 Administered development and test databases and worked with team members to resolve production issues in the Oracle and SQL Server databases. ? Upgrading from Oracle 10g to 11g. ? Migrated data using traditional exp/imp utilities and other data transfer methods. ? Performed user-managed backup of the database files (control files, datafiles, redologs files) and used RMAN on some backup and migration projects. ? Suggested modifications on company's SLAs and worked with I.T. team to implement enhancements for performance optimization and reliability of the systems ? Established and maintained controls to ensure security and protection of data assets and critical data ? Proactively monitored databases/servers, utilizing knowledge and critical thinking to resolve incidents ? Performance tuning and optimization analysis, utilizing TOAD and other native database monitoring and troubleshooting tools ? Consistently executed tasks and system changes using pre-defined SOPs/SLAs ? Recovered critical files and restored/recovered databases after media/user failures. ? Oracle 10g database cloning to create test environments from production ? Securing the database via privileges, roles, profiles and auditing ? Perform Database Restarts (Shutdown & Startup) when needed for various reasons. ? Implemented System Development Life Cycle (SDLC) methodology for design, analysis, development and implementation of relational databases. ? Queried database objects and also used DDLs, DMLs, and other SQL commands to access, insert, modify, and/or delete data/objects from databases. ? Securely managed and maintained the company's databases on Linux (RHEL 5.6) and Sun SOLARIS platforms. ? Use of Oracle Virtual Machine (OVM) for testing ? Configured Oracle tools like SQLNet to access the database across the network ? Proactively monitored databases/servers, utilizing knowledge and critical thinking to resolve incidents ? SQL/Performance tuning, backup and recovery support, installation and configuration of Oracle software, and application of quarterly patches (CPU and PSU). ? Supported I.T., educational and development teams through design, development, implementation, maintenance, support, and administration of database solutions Education Diploma in Nursing St Louis University Institute of Health July 2011 Skills DATABASE, ORACLE, SQL, RMAN, LOADER, DBA, Oracle Dba, Sql Server, ETL Links http://www.linkedin.com/in/angela-ngu Certifications/Licenses 1z0-062 12C certified Associate March 2019 to Present Additional Information It was with great interest that I read about a recent job posting for an experienced Database Administrator in your esteemed organization. As an accomplished Database administrator, with hands-on experience overseeing design, development and maintenance of various database systems, I believe the requirements and skills listed on your website closely match my background and future career goals. Over the course of my career thus far, I have designed databases to fit a variety of needs, successfully ensured the security of those databases, problem-solved in order to meet both back-end and front-end needs, installed and tested new versions of database management systems, customized and installed applications and meticulously monitored performance for the smoothest front-end experience possible. During my 7 plus years working with databases, I have learned that open communication and tireless problem solving is just as important as extensive technical knowledge. I appreciate the opportunity to bring my passion for It, team leadership skills and ability to problem-solve amongst others to your reputed company.Attached is my resume. I can be reached anytime at 651-210-5084 or through email at angemonica@yahoo.com.Thank you for your time and consideration. I look forward to speaking with you about this opportunity further.	Database_Administrator
Sr. Data Modeler (Consultant) Sr. Data Modeler (Consultant) Sr. Data Modeler (Consultant) - TEKSYSTEMS 7+ experience working as a data modeler with expertise in Data Warehouse/Data mart, ODS, OLAP and OLAP implementation teamed with project scope, Analysis, Requirement gathering, Data modeling, Effort Estimation, ETL Design, development, System testing, Implementation and Production support. Strong experience in Dimensional Modeling using Star Schema and Snow Flake Schema, Identifying Facts and Dimensions, Physical and logical data modeling using ERwin and ER-Studio. Excellent knowledge in Hadoop, HIVE, MapReduce. Experienced in using normalization and demoralization technique to design OLTP and OLAP applications in creating Database Objects like tables, Constraints (Primary key, Foreign Key, Unique, Default), Indexes. Expertise in creating logical and physical models for operational and analytics applications. Experience in Data Analysis, Data Validation, Data Cleansing, Data Verification and identifying data mismatch. Extensive experience in developing Stored Procedures, Functions, Views and Triggers, Complex SQL queries using SQL Server, TSQL and Oracle PL/SQL. Expertise in working with Informatica Power Center (Designer, Repository manager, Repository Server Administrator console, Server Manager, Work flow manager, workflow monitor) Experienced in generating and documenting Metadata while designing OLTP and OLAP systems environment. Experienced in developing SSIS packages primarily for the extraction, transformation and loading of data. Expertise in design and implementation of Slowly Changing Dimensions (SCD) type1 and type2. Work Experience Sr. Data Modeler (Consultant) TEKSYSTEMS November 2018 to Present Responsibilities Translate business requirements into conceptual, logical, and physical data models Designing and implementing scalable data models for a large enterprise application Interact with end users and other key stakeholders to understand all the data architecture global and non-functional requirements and design the data models and databases accordingly Organize and prepare data models for approval Develop and implement the database incrementally in an Agile development environment Prepare source to target mapping documents for ETL process Reverse and forward engineer the database structure Resolve database performance and capacity issues as they occur. Participate as an active team member to design, maintain, and optimize database driven applications. Reviews all physical data models with architect before implementation Environment: ER Studio, SQL Server, SQL Developer, Oracle 12c, Informatica, AWS, DevOps Sr. Data Modeler/ Database Administrator (Consultant) GREENVILLE NURSING SERVICE LLC March 2018 to November 2018 Responsibilities: Assisted with data stewardship, governance, and decision making for the management of enterprise data for project development teams, business users and other stakeholders. Designed technical solution for the management, storage, access, navigation, movement, and transformation of data. Developed standards, process flows and tools that promote and facilitated the mapping of data sources, documenting interfaces and data movement across the enterprise. Produced or enhanced metadata to ensure an integrated definition of data for enterprise information, and to ensure the accuracy, validity, reusability, and consistent definitions for common reference data. Elicited business and technical requirements and translated them into conceptual, logical and physical data models Environment: ER Studio, SQL Server 2005, SQL Loader, SQL Developer Sr. Data Modeler (Consultant) TEKSYSTEMS - Miamisburg, OH December 2017 to March 2018 Responsibilities Assisted in facilitating data modeling workshops with our Product Manager, Business Intelligence Collaboratively designed data models that captured company-wide business processes and made them amenable to analysis Partnered with our Product Manager, Business Intelligence to create a process for keeping the company-wide data model up to date with fast-changing technology and our evolving business objectives Wrote transformation jobs to turn normalized data into star schema and dimensional models, consistent with the Kimball style of building a data warehouse Worked closely with our Data Platform team to prioritize what analysis should be loaded and which tools best serve our needs Environment: ER Studio, SQL Server 2005, Flat files, UNIX Sr. Data Modeler (Consultant) GREENVILLE NURSING SERVICE LLC - Detroit, MI September 2017 to December 2017 Responsibilities: Designed, reviewed and maintained data models. Partnered with Area Data Steward on data asset attributes and definitions. Performed the data analysis activities to capture data requirements clearly, completely and correctly, and represent them in a formal and visual way through the data models. Created semantically rich logical data models that define the Business data requirements and are independent of any technology solution (i.e. DBMS.) Managed the life cycle of the data model from requirements to design to implementation to maintenance. Environment: Erwin, oracle 10 g, SQL Developer, XMPSpy, Flat files, UNIX, Windows 2000 KFORCE Sr. Data Modeler/Data Analyst (Consultant) AMC Theatres - Leawood, KS April 2017 to August 2017 Responsibilities: Executed analytical or data intelligence projects, at times leading project from scoping and design through documentation and implementation including large-scale Hadoop deployments. Performed exploratory data analysis to confirm data integrity and to derive appropriate analytical attributes. Collaborated with internal and external clients to determine analysis and implementation requirements. Interpreted analysis results, identify trends and issues, and recommend alternatives to support business objectives. Managed data model repository Environment: ER Studio, Data Stage, Oracle 10g, SQL Server 2005, DB2, SQLPlus, SQL Loader, SQL Developer, XMPSpy, Flat files, UNIX, Windows 2000, DQ Analyzer, Tableau Sr. Data Modeler (Consultant) GREENVILLE NURSING SERVICE LLC - Cleveland, OH February 2016 to April 2017 Responsibilities: Forward engineered physical models to create DDL scripts to implement new databases or database changes. Reverse engineered databases and synchronize data models with actual data implementations. Created data dictionaries and business glossaries to document data lineages, data definitions and metadata for all business-critical data domains. Identify and reconcile inconsistencies in data definitions, e.g., synonyms and homonyms. Capture business rules that govern how data is transformed, integrated, and used. Develop canonical models and data transformation rules using XML Environment: Erwin r9.6, PostgreSQL Informatica Power Center 9.5, Power Connect/ Power exchange, Oracle 11g, NPV STAFFING Sr. Data Modeler (Consultant) JP Morgan Chase - Wilmington, DE February 2015 to February 2016 Responsibilities: Translated business and data requirements into data models in support of Enterprise Data Models, Data Warehouse and Analytical systems. Worked with business owners to understand the business use cases that support and fulfill business and data strategy. Designed Logical Data Models, standardize data being sourced from disparate sources and stewarding the data design of the asset and ensuring alignment with the larger roadmap goals Performed rigorous data analysis and data discovery and data profiling. Collaborated with Analysts, Actuaries, Data Stewards and Business Customers to identify data usage patterns and to formulate Business names, definitions and data quality rules for data elements. Environment: Erwin 7.3, Informatica Power Center 8.1/9.1, Power Connect/ Power exchange, Oracle 11g, Teradata, Pega, Hadoop, Main frames, DB2 MS SQL Server 2008 R2, SQL, PL/SQL, XML, Cognos, Ab Initio, Hadoop, Hive, Pig, MapReduce, HBase, Sqoop, Windows NT 4.0, Unix Shell Scripting, Teradata SQL Assistant. Data Modeler Disney - Orlando, FL April 2014 to January 2015 Responsibilities: Conducted and led discussions with business leads and SMEs to understand and document the scope and business requirements, and translated these into the technical design Interfaced with key stakeholders to define, analyze, and deliver requirements that reflect the needs of the business, and translate to detailed design specifications Led in the creation, development, implementation, configuration, maintenance, and support of data models for databases, data marts, and data warehouses Developed methods to store, organize, and report data and incorporate development operations automation where appropriate Collaborated on the definition, development, and maintenance of standards and processes Environment: Teradata, ER Studio, Informatica Power Center 8.5, Oracle 10g , SQL Server 2005 , DB2, SQLPlus, SQL Loader ,SQL Developer, Autosys, Flat files, UNIX, Windows 2000,Teradata V-14., DB2 UDB EE/8.1, AIX 4.3, Solaris Sr. Data Modeler/Analyst (Consultant) GREENVILLE NURSING SERVICE LLC - Tampa, FL February 2013 to April 2014 Responsibilities: Conducted data requirements assessment and design sessions with customers. Worked with analysts to establish clearly defined business requirements. Worked with data suppliers to establish input and interface specifications. Performed data analysis for source system data. Created conceptual, logical and physical models for healthcare data warehouse implementations. Environment: Erwin r8.0/9.0, Oracle 11g, Netezza, MS Office, SVN, TOAD, SharePoint, Ab Initio, SQL developer NPV STAFFING Data Modeler/ Data Analyst (Consultant) PayPal - Sparks, MD January 2012 to December 2012 Responsibilities: Designed time-variant models that support both point-in-time (historical) and current state analysis. Generated DDL from model for RDBMS (Oracle, DB2, Teradata). Provided professional documentation describing data architecture. Collaborated with the customer and other agencies to conduct data risk assessments, document data mappings/lifecycle, and help build a data governance model, policies and programs. Developed the approach for the implementation of Data Management lifecycle components (examples include master data management, conformance with reference architecture, metadata strategy, data warehousing strategy, data classification programs, data quality,) Collaborated across the organization to understand the value of these components and obtains alignment in the approach and benefits. Acted in a consulting capacity, in the implementation of the data management lifecycle components. Environment: DB2, CA Erwin 7.0, Oracle 8i, VISIO, MS-Office, SQL Architect, TOAD Benchmark Factory, SQL Loader, PL/SQL, SharePoint, MS-Office, SQL Server 2005, VISIO. Data Modeler/ Data Analyst (Consultant) GREENVILLE NURSING SERVICE LLC - Farmington Hills, MI January 2011 to January 2012 Responsibilities: Translated business requirements into logical and physical data models. Generated DDL scripts for implementation in a database. Profiled data to understand inconsistencies and resolve issues. Developed data models for data warehouse and operational data stores. Created a Data Mapping document after each assignment and wrote the transformation rules for each field as applicable. Environment: Oracle 11g, Teradata 13.10, Microsoft 2008, SQL Developer, SQL Manager, SQL Developer Data Modeler, Visio, Tableau, Oracle Data Integrator(ODI), SAP Business Objects, Informatica, Crystal Reports, Erwin. Education Bachelor's Degree Kwame Nkrumah University of Science & Tech Skills Data modeling, Sql server, Sql server 2008, Mysql, Oracle	Database_Administrator
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator - Cigna-Health Insurance Wilmington, DE Authorized to work in the US for any employer Work Experience Oracle Database Administrator Cigna-Health Insurance - Wilmington, DE January 2016 to Present Responsibilities: Installed, configured, and maintained Oracle 10g and 11gR2 on Linux and also Upgraded from Oracle 10g to 11g and 11g to 12c. Worked on Configuring OEM 12c console and installed OEM12c agents on all different platforms using push method from console and also using silent method. Worked on a project to migrate data to warehouse using Golden gate. Experience with RMAN Backups, Hot/cold Backups, and Logical Backups Extensively implemented Datapump, conventional Export/Import for migration Strong skills in applying security patches (Critical Patch Updates (CPU) / Patch Set Updates (PSU)) using "runInstaller" and perl based utility "opatch". Effectively made use of Indexes, Table Partitioning, Collections, Analytical functions, Materialized Views & Query Re-Write. Installation, Configuration, Upgrade, patching of Oracle RDBMS versions of Databases with OEM Grid control SQL and Database Performance tuning based on reports generated by AWR, ADDM, Explain Plan, SQL Trace, TKPROF and sql tuning advisor Creating & Managing Database Structures, Storage Allocations, Table/Index, Constraints, Database Access, Roles and Privileges. Perform user and Security Administration activities such as enrolling users, granting roles and Privileges to users and maintaining system security and auditing. Automated the RMAN backups for the Production, Test, Development Databases in crontab. Document and communicate changes to the OLTP, OLAP systems and data warehouse teams, including Data Modeling, ETL and Database teams. Built and managed 3 node RAC 11gr2 for high availability solutions and scalability. Good in PL/SQL, SQL and UNIX Shell Scripting (Implemented UNIX Scripts) Translating the logical data models to physical design and validate the SQLs (Adding PK's, FK's). Planned and implemented high availability solutions such as Real Application Cluster (RAC) in Oracle 11gR2 on ASM. Installed, configured and maintained Physical, Logical, Active standby databases supported by Data guard on Oracle 11g, for the purpose of disaster recovery procedures. And also managing this installation manually and using data guard broker Oracle Database administrator Weis Market Inc - Sunbury, PA April 2012 to December 2015 Responsibilities: Performing Database Administration activities like space management, user and roles administration and schema management. Installed and Performed Oracle upgrades of 10g to 11g and 12c. Automated routine DBA tasks like backup's and stats by using Grid control job's Provided Assistance to the application team at the time of SQL tuning in applications. Setup RMAN solutions for all Oracle Databases -- Created rman catalog, provided best practices, optimizations and cloning techniques -- restore and recovery. Implemented and maintained Oracle 11g Data Guard/standby databases for switch-over and fail-over purposes. Carried out yearly DR Testing of Critical Oracle Databases. Created, relocated and removed Services as needed in an Oracle RAC configuration. Adding and removing nodes to existing Oracle database RAC configurations Worked closely with diverse application development groups and served as single point of contact for testing, tuning and implementing projects / solutions in production environment Cloned and maintained multiple Oracle Database environments for Development, Testing & UAT. Applied various database PSU / CPU patches as required. Monitored Database growth and provide Database capacity planning for applications expansion or necessary re-organization of tables and indexes as and when required. Created primary database objects (tables, views, indexes, Database Triggers, Procedures, Functions, etc.) once application developers have designed an application Monitor database systems and provide technical support for database system issues and application performance enhancement/improvement using both OEM & SQL*Plus, as well as UNIX shell scripts. Education Bachelor's degree in Software Engineering in Software Engineering UNIVERSITY OF YAOUNDE 1 2009 Skills AIX (Less than 1 year), auditing. (3 years), Backups (3 years), cloning (3 years), Database (7 years), Database Administration (3 years), Databases (7 years), Linux (3 years), OEM (7 years), Oracle (7 years), PL/SQL (3 years), RDBMS (3 years), RMAN (7 years), Scripting (3 years), security (3 years), Shell Scripting (3 years), SQL (7 years), UAT. (3 years), UNIX (7 years), UNIX Shell (7 years)	Database_Administrator
Customer Service Representative III Customer Service Representative III Las Vegas, NV To obtain a position to exhibit my exceptional communication and interpersonal skills for advancement within an agency. Work Experience Customer Service Representative III Telus international - Las Vegas, NV February 2019 to Present Answer inbound call. Process customer information into computer data base. Answer all questions and concerns about company products. Provide trouble shooting techniques solutions. Repsond to customers emails and request in a timely manner. Customer Service Representative Sutherland Global (Airbnb) February 2018 to February 2019 February 2018- Present Answer in-bound call. Make outbound calls, Use multiple screens to verify customer's account Assist Customer with issues, Provide re-booking assistance if need, Provide technical support quickly resolving customer issue provide soft skills when assisting customer, take notes, save notes to accounts. On Courier 365 May 2016 to November 2017 Loaded van with packages in delivery route order, hand delivered packages to satisfy customer needs daily. Alameda County IHSS Provider March 2014-May 2016 Provide a range of services for clients, such as bathing, meal preparation, light housework, shopping for groceries, hygiene, administering medications and activities. Lead Cashier/Shipping Receiving WalMart SuperCenter - Fairfield, CA September 2010 to June 2012 Responsible for patrons transaction in the form of cash, check, or credit card from patrons in exchange for food or services. Scans items, provides change, balances drawer, and processes card transactions. Prepares shipments for postal or commercial conveyance; determines most economical and efficient shipping method; selects appropriate shipping container; packs items to ensure safe delivery. Database Administrator Tickets.com - Walnut Creek, CA May 2007 to March 2008 Entering personal details of customers Opening new accounts Entering information for potential customers Processing sales invoices. Education High school or equivalent	Database_Administrator
Youth Outreach Worker Youth Outreach Worker HMIS System Specialist/Team Lead Denver, CO Work Experience Youth Outreach Worker Gang Rescue and Support Project - Denver, CO September 2018 to Present Outreach to kids and families involved, affected or at risk of being involved and affected by gangs One on one mentoring with youth Monthly IST meetings. Providing updates on progress and movement of youth Organization of community events Facilitator for healing circles and other youth related groups HMIS System Specialist/Team Lead Crisis Response Network/Community Information & Referral - Phoenix, AZ August 2016 to April 2018 Generate management reports and develop custom reports, utilizing Business Objects and Qlik Sense, for the purposes of analyzing and interpreting data that capture trends and needs of the homeless population Complete regular maintenance of HMIS database, including program set up, activation/deactivation of end user accounts Develop and implement new training material and strategies to ensure user workflow is lucid Provide onsite technical assistance, customer service and helpdesk support Project management, ensuring community set deadlines are met and quality of work is optimal Provide input at Committee, Stakeholder, Funder and other Continuum of Care meetings that impact critical decision making policies and financials throughout the state of Arizona Outline plans of implementation for the team, assigning task, providing follow-up, next steps and feedback Assist with strategies for merging the homeless management information system with mental health systems HMIS Specialist (Contract Position) UMOM Day Centers - Phoenix, AZ February 2016 to August 2016 Analyze reporting needs Create report documents and specs Quality Assurance - Check data completeness and integrity HMIS Database Administrator/Technical Business Trainer Colorado Coalition for the Homeless - Denver, CO May 2011 to April 2016 Generated and created management reports, utilizing Adsytech, for the purposes of analyzing and interpreting data to capture trends and areas of the greatest need. Provided helpdesk support by developing problem-solving strategies and resolutions. Implement and complete task related to project management Maintenance of HMIS database, including program set up, activation/deactivation of end user accounts. Assistant Property Manager/Janitorial Colorado Coalition for the Homeless - Denver, CO October 2010 to May 2011 Assisted with clients' annual recertification and the upkeep of compliance regulations governed by the federal, state and local Fair Housing Acts Completed task related to the supervision of site personnel Maintain property management software program Sustained facility cleanliness exceeding property standards	Database_Administrator
Oracle Database Administrator Oracle Database Administrator Lenexa, KS Work Experience Oracle Database Administrator Cerner February 2017 to Present Job Description/Responsibilities Perform basic database monitoring and capacity management, sql tuning through OEM, Recovery Management (RMAN), triage database alerts and issues; work with senior team members to troubleshoot, identify root cause, and implement corrective action. set up and maintain database backups, monitor and maintain database replication, apply database software updates and stand-alone hotfixes to client environments communicate with 3rd party software or hardware manufactures as needed to ensure optimal configuration and support. Additionally, develop standardized work plans, documentation, processes and automation and perform other responsibilities as assigned. Education Bachelor degree in Information Systems Technology in Information Systems Technology Southern Illinois University Carbondale 2014 to 2016 Applied Arts and Science in Database Architecture Wabash Valley College 2012 to 2014 Skills MYSQL, ORACLE, SQL, CERNER, COBOL, IBM MAINFRAME, MAINFRAME, TABLEAU, BACK END, SOFTWARE INTEGRATION, USE CASE, USE CASES, JIRA, LINUX, JAVA, FLOW CHARTS, CITRIX, SERVER SUPPORT, OEM, WINDOWS 10, DBA, RAC, Oracle Dba	Database_Administrator
Senior Database Administrator Senior Database Administrator Senior Database Administrator San Francisco Bay Area, CA Graduate student in Software Engineering with 4.5 years of professional experience. Enthusiastic and focused towards learning and implementing new software technologies. Sponsorship required to work in the US Work Experience Senior Database Administrator COMPUTER SCIENCES CORPORATION July 2011 to December 2015 Microsoft certified in SQL Server 2012) Key Responsibilities: Set up SQL Server software and Databases, Planned and Implemented the Backup and Recovery strategies as per the Customer requirements. Developed complex data retrieval queries and optimized data queries within programs for performance and maintainability. Worked on High Availability solutions like Mirroring, Replication, Log shipping, Clustering. Created and managed the Database users, roles and privileges as per the user requirement. Refreshing Schemas, tables and full database using export/import jobs. Education M.S in Software Engineering San Jose State University January 2016 to December 2017 Bachelor of Engineering in Computer Science Rajiv Gandhi Technical University - Bhopal, Madhya Pradesh September 2007 to June 2011 Additional Information TECHNICAL SKILLS Languages: Java, Python Web Technologies: Node JS, Angular JS, Bootstrap, Spring MVC, JavaScript, HTML, CSS Databases: MySQL, SQL, MongoDB Testing tools: JMeter, Mocha, JUnit, Selenium Tools: RabbitMQ, Bluemix, Web storm, GitHub, NetBeans, Eclipse, SQL server, JIRA	Database_Administrator
Co-owner/Chief Financial Officer Co-owner/Chief Financial Officer Co-owner/Chief Financial Officer Work Experience Co-owner/Chief Financial Officer Denver Metals - Denver, CO February 2017 to February 2018 Started the business from scratch. ? Assisted clients in finding beneficial precious metal investments. ? Provided credit repair collateral options. ? Designed custom jewelry with the main focus being recycled pieces inherited by the clients. Primary SQL Server Database Administrator DatAvail - Broomfield, CO January 2015 to February 2017 Onboarding new clients which includes traveling to meet clients, creating discovery and maintenance documents. ? Delegating tasks to the offshore team in India. ? Building and training US Tier 2 team. ? Managing multiple tiered teams (Jr. - Mid level). SQL Server Database Administrator Atos/McGraw-Hill/Standard & Poors/JD Power & Associates - Denver, CO January 2012 to January 2014 Work with architecture, application development and operations to help achieve a state-of-the-art environment. ? Overseeing the development and organization of the databases. ? Assessment and implementation of new technologies. ? Provide documentation of products offered to customers.	Database_Administrator
NoSQL Database Analyst NoSQL Database Analyst NoSQL Database Analyst - Comcast Philadelphia, PA ? Almost 7 years of experience as Database Administrator including 4 years as Cassandra Administrator providing 247 production database support with Support to developers & end-users on call support & coordination with offshore teams ? Extensive knowledge on database administration for Apache Cassandra, DSE Cassandra Couchbase, Scylla DB and ORACLE 11g/10g, with experience on large scale database environments. ? In depth knowledge of Apache Cassandra, Datastax Enterprise Cassandra and ScyllaDB ? In depth knowledge on Cassandra internals like Gossip communication, Peer-Peer architecture, Incremental Repairs, Replication & Compaction strategies. ? Experience with installing, configuring and monitoring Apache Cassandra cluster & ScyllaDB ? Experience in implementing multi-datacenter cluster. ? Designing data models in Cassandra and working with Cassandra Query Language (CQL). ? Experience in creating column Family's, bootstrapping, decommissioning, removing, replacing, and repairing nodes. ? Experience in creating keyspaces, tables and secondary indexes in Cassandra ? Experience in setting up the required replication factors for keyspaces ? Implemented Spark solution to generate reports from Cassandra data ? Experience in generating user specific reports based on indexed columns using SPARK ? Experience in fetching and loading data in Cassandra using Spark ? Utilized Cassandra tools including sstableloader, sstable2json and json2sstable, COPY for application data loading and analysis ? Experience in Performance tuning Apache Cassandra cluster to optimize writes and reads ? Troubleshoot read/write latency and timeout issues in CASSANDRA ? Experience in deploying Kafka environment using ansible playbooks ? Creating topics in Kafka, producing and consuming data from topics. ? Deployed Kafka-connect, schema-registry and kaka rest-proxy docker images using Ansible. ? Hands on experience in Installing, Migrating, Upgrading and Maintaining different Oracle versions on UNIX, AIX, Linux, Sun Solaris and Windows Platforms. ? Experienced in setting up/installation and configuration of 11g RAC/10g RAC ? Hands on experience in Oracle 11g/10g databases with RAC cluster and ASM administration. ? Implemented high availability of databases using Data Guard on RAC clusters and Golden Gate setup ? Expertise in Active Data guard configuration, implementing and maintaining physical standby databases. ? Experience in implementing and maintaining Golden Gate replications across multiple Oracle databases. ? Experience in Oracle Enterprise Manager (OEM), SQLPLUS and Grid Control. ? Good experience in Oracle performance tuning, AWR and Database Security. ? Excellent knowledge in Hot/Cold Backup, Recovery and Cloning of databases using RMAN catalog. ? Expertise in development, testing and implementation of Backup and Recovery strategy Using RMAN, Data pump and Export/Import utilities. Sponsorship required to work in the US Work Experience NoSQL Database Analyst Comcast - Philadelphia, PA August 2018 to Present Responsibilities: Installed and configured Datastax Cassandra and Couchbase on Prod, Dev, Test, Stage and Integration environments. Implementing and maintaining a multi Datacenter DSE Cassandra and Couchbase Clusters. Creating required keyspaces for applications. Determining and setting up the required replication factors for keyspaces Upgraded the DSE Cassandra Database from 5.1.6 to 6.0.2, and patching the database from 6.0.2 to 6.0.4 Configured SSL and JMX authentication to the DSE Cluster. Data Modeling DSE Cassandra schemas according to requirements Creating DSE Solr index on the non-primary key columns to meet the search requirements. Creating and Managing database users and granting/revoking required privileges to the users. Installed & configured OpsCenter to monitor Cassandra cluster. Checking the connectivity between Hadoop cluster & DSE Cassandra cluster using the dse byos jar with byos property file configuration. Tuning the compaction through put and streaming through put according the load/number of writes on the cluster. Involved in the process of bootstrapping, decommissioning, replacing, repairing and removing nodes. Manually compacting the tables to remove the tombstones by reducing the gc_grace_seconds. Writing shell Scripts for taking Snapshot backup of all the keyspaces and scheduling Cron jobs. Writing shell Scripts for repairing the DSE Cassandra Cluster and Scheduling a Cronjobs. Did a POC on dockerizing the DSE Cassandra Database. Created Ansible Playbooks for automating the DSE Cassandra Installation on Integration and Prod Cluster Deployed docker images of Couchbase with Ansible in Dev, Int and Prod environments, mounted the container volumes with the server filesystem to make the data persistent. Enabled the Cross Datacenter replication (XDCR) between he clusters. Creating the buckets and users for developers to access the buckets. Rebalancing the nodes and doing grace full failover or the monthly server patching. Managing the backup, restore and security of the database. Did a war game for Couchbase environment by bringing the primary datacentre down to check the application failover scenario. Creating SOP's for DSE Cassandra, Couchbase alerts/patching and handing them over to L2 team. Taking session to L2 regarding the DSE Cassandra and Couchbase platform and handover to them for operational purpose with proper SOP's for alerts Installed AppDynamics Machine agents on Cassandra & Couchbase environments to pull the metrics. Installed and configured nrpe agents on Cassandra servers to pull the jmx metrics using Nagios plugin for OP5 monitoring tool which is integrated with Evanios even management tool for L1 support. Created playbooks for deploying Confluent docker images of Kafka, schema-registry, Kafka-connect, zookeeper, rest-proxy. Installed Confluent Kafka docker images on Dev, Int, Stage & Prod environment using Ansible. Did a POC on Kafka-Connect, where data from Kafka topics are written to an oracle table using JDBC jars and worker configurations. Used rest-proxy for producing and consuming data from/to a topic. Created topics with replication and partitions as per the requirements Configured Kafka-connect and Kafka producer configs according the application/user requirements. Deployed Kafka-manager and burrow docker images for Kafka environment monitoring. Experience in producing json & Avro data to a topic using console producer & rest-proxy and consuming the data from the topic using consumer console and rest-proxy Database Analyst AT&T - Plano, TX November 2017 to July 2018 Responsibilities: ? Installed and configured Apache Cassandra on Prod, Dev, Test, Stage and Performance environments. ? Implementing and maintaining a multi Datacenter Cassandra, Scyall and Couchbase Clusters. ? Creating required keyspaces for applications. Determining and setting up the required replication factors for keyspaces ? Data Modeling Cassandra and Scylla schemas according to requirements ? Configured authorization to Cassandra cluster using Password Authenticator ? Working and helping developers in understanding the Architecture of Cassandra/Scylla, Datastax Drivers, limitations in Data Modeling and using CQLSH ? Creating and Managing database users and granting/revoking required privileges to the users. ? Installed and Configured DevCenter for developers. ? Installed & configured OpsCenter and Grafana tools to monitor Cassandra cluster. ? Involved in the process of bootstrapping, decommissioning, replacing, repairing and removing nodes. ? Writing shell Scripts for taking Snapshot backup of all the Keyspaces and Scheduling Cron jobs. ? Writing shell Scripts for repairing the Cassandra Cluster and Scheduling a Cronjob ? Installed and configured ScyllaDB on Dev, Test, Stage, and Performance environments. ? POC on Cassandra and Scylla Performance ? Performed Cassandra Stress Dev and Test on Cassandra cluster and ScyllaDB cluster to benchmark the performances with minimal system requirements. ? Created Ansible Playbooks for automating the Cassandra Installation on Test Cluster. ? Installed and Configured Couchbase on Test AWS servers ? Documenting the performance of the database and providing solutions to help in improving the same. ? Overlooking the Cross datacenter replication (XDCR) operation of the Couchbase. ? Working with the Web-based/REST API to access the Couchbase environment. ? Managing the backup, restore and security of the database. ? Fine tuning the N1QL queries to improve their performance in the play framework. Database Engineer Sprint - Overland Park, KS May 2016 to November 2017 Responsibilities: ? Working with architects for designing the Cassandra Cluster Architecture and to gather requirements, capacity planning for multi data center Apache Cassandra cluster. ? Installed and configured Apache Cassandra on Dev clusters from the scratch. ? Implementing and maintaining a multi Datacenter Cluster. ? Creating required keyspaces for applications. Determining and setting up the required replication factors for keyspaces ? Migrated schemas from MySQL to Cassandra by designing new data model ? Data Modeling Cassandra schemas according to requirements ? Configured authorization to Cassandra cluster using Password Authenticator ? Working and helping developers in understanding the Architecture of Cassandra, Datastax Drivers, limitations in Data Modeling and using CQLSH ? Creating and Managing database users and granting/revoking required privileges to the users. ? Installed and Configured DevCenter for developers ? Installed & configured OpsCenter and Grafana tools to monitor Cassandra cluster. ? Involved in the process of bootstrapping, decommissioning, replacing, repairing and removing nodes. ? Set Cassandra backups using snapshot backups. ? Implemented Spark solution to enable real time reports from Cassandra data ? Generated user specific reports based on indexed columns using SPARK ? Performance tuning a Cassandra cluster to optimize writes and reads ? Written Shell Scripts for provisioning data/data flow into the Cassandra Column Family's ? Troubleshooting the issues occurred in Cassandra Nodes ? Worked with Infrastructure team to get the Cassandra image on OpenStack using ansible scripts and configuring the Cassandra. ? Installed and configured ScyllaDB on Dev Clusters ? Performed Cassandra Stress Test on Cassandra cluster and ScyllaDB cluster to benchmark the performances with minimal system requirements. ? Performed 1M writes stress test on Cassandra Cluster using Cassandra stress tool. ? Benchmarking the performances of Cassandra on different Disk Types (SSD's and HDD's) Oracle Database Administrator Invesco - IN July 2014 to March 2016 Responsibilities: ? Installation, configuration and administration of Apache Cassandra Dev and Test clusters ? Determining and setting up the required replication factors for keyspaces in Dev and Test clusters ? Creating required tables with appropriate privileges to the users. ? Developed and executed scripts for table and keyspace creations ? Involved in the process of Cassandra data modelling and building efficient data structures ? Involved in working on Cassandra database to analyze how the data get stored. ? Involved in bootstrapping, removing, replacing, decommissioning the nodes ? Involved in Cassandra Cluster environment administration that includes cluster capacity planning, performance tuning, cluster Monitoring and Troubleshooting ? 24x7 Oracle Production Database Administration including Oracle 11g/10g RAC ? Installation, Configuration and Upgrading of Oracle 11g/10g ? Refresh/Cloning of Database for development and testing purpose. ? Standby Database (Data Guard) setup and configuration. ? Creating databases for Testing and Development servers. ? Support for test and development environments. ? Experienced in Tuning SQL statements using Explain Plan, SQL Trace, TKPROF ? Writing Shell Scripts for managing day-to-day activities and automation of backup. ? Implementing logical backup and recovery using export/ import utility. ? Defining and Setting backup and recovery procedures. ? Backup and Recovery using RMAN ? Recovery of Database (Recovering from Media Failure, recovering tables dropped accidentally, Recovering data files, Recovering from Block Corruption). ? Involved in Tablespace Management, Schema management, User Creation and granting Users Access to Applications based on their roles. Oracle Database Administrator Invesco - IN May 2013 to June 2014 Responsibilities: ? Administration and troubleshooting 24*7 Production Database Server. ? Responsible for administration and supporting Oracle 11g/10g databases. ? Administration on Oracle 10g/11g Data Guard (Physical & Logical Standby DB) ? Creating new database for Developers and users, roles related to the database. ? Implemented Hot, Cold and Logical backup plans. ? Backup and Recovery using RMAN. ? Index rebuilding, granting roles and privileges, creating partitions and moving tables. ? Troubleshooting Space Management issues. ? Maintaining the database availability and security. ? Maintaining TableSpaces (Adding or resizing Data files). ? Expertise in Oracle Enterprise Manager (OEM). ? Database performance/Statement tuning, Table sizing, and administration. ? Sql Tuning and analyzing statements with Trace Analyzer and Explain plan. ? Using TKPROF, EXPLAIN PLAN for the Better performance. ? Creating indexes, views, sequences on daily basis in order to enhance the performance of the database. Oracle Consultant SoftPro Global Technologies - IN June 2012 to April 2013 Responsibilities: ? Installing & upgrading the Oracle Database server ? Created and maintained a physical standby for Disaster Recovery (DATA GUARD) ? Creating primary objects (users, tables, views, indexes) ? Handled the Backup and Recovery using RMAN. ? Recovery of Database from Media Failure ? Taking the Cold and Hot backup of the database regularly ? Tablespace creation and space management. ? Recovering tables dropped accidentally using FLASHBACK ? Recovering data files from Block Corruption. ? Monitoring Alert logs to overcome the errors and warnings recorded ? Performed Logical backup using and full, partial export/import and Data Pump. ? Responsible for, database security, recovery planning and installing patches. ? Maintained control files, log file, data files, tablespaces and rollback segments. ? Worked closely with Senior DBA to understand the business and technical requirements. ? Implemented and maintained database security creates and maintains users, roles and assign privileges. ? Created Indexes and Monitored Performance ? Database links were created to access the data from remote databases. Education Issued By in Place Andhra University Skills SQL SERVER, SQL SERVER 2008, ORACLE, SQL, CASSANDRA	Database_Administrator
SQL Server DBA SQL Server DBA SQL Server DBA - National Multiple Sclerosis Society Colorado Springs, CO Im skilled at database administration and database development. Im enthusiastic, and a fast learner. Im process-oriented, careful, methodical, and thorough. Im pleasant on that 3 AM outage call. I test my backups. I ask questions when I need to, and my research skills are top-notch. I say no when its needed. Im an active part of the SQL Server community, and have given several talks on multiple topics at Users Group meetings and SQL Saturday events. Work Experience SQL Server DBA National Multiple Sclerosis Society March 2018 to Present Assisted with planning migration to Salesforce's Nonprofit Success pack, including working with the primary integration vendor assisting with vendor selection for Enterprise Service Bus platform Developed Change Tracking-based solution to provide change set data to Salesforce integration Implemented Dell Boomi solution to incorporate integration of more complex constituent interactions Managed Data Warehouse SQL Server environment in an Azure Virtual Machine environment, including production, QA, and development instances in a high-availability configuration utilizing Always On Availability Groups Implemented performance monitoring improvements using Extended Events Participate in database release lifecycle, including managing deployments to QA and production environments as well as the scheduled refreshing of development and QA environments Senior Database Administrator PGi, Colorado Springs November 2016 to March 2018 Began pilot program to migrate critical 24x7 systems to SQL Server 20014 from SQL Server 2008R2. Included planning SAN changes, heterogeneous cluster upgrades from Windows Server 2008R2 to Windows Server 2016, and determining optimal methods to move databases between legacy and new instances within time-constrained outage windows Conducted SAN consolidation operations on primary production and billing SQL Server instances, significantly reducing the number of LUNs required to conduct operations. Conducted comprehensive configuration review of all production database servers and provided recommendations and plans to bring noncompliant instances into line with best practices. Conducted review of Active Directory group membership and implemented plans to break up large groups in order to ensure appropriate user access to database resources. Built test Windows and SQL Server environment for Disaster Recovery environment utilizing SAN snapshot replication. Maintained production SQL Server environment, including managing maintenance operations, troubleshooting performance issues, and resolving production outages in a blended physical and Amazon Web Services Elastic Compute Cloud environment. Maintain and troubleshoot transactional replication to systems across the globe using Replication Monitor and T-SQL scripts. Support SQL Server failover clusters via Failover Cluster Manager, including installing cluster instances, rolling upgrades to cluster instances, and failing over SQL Server instances as needed to secondary cluster nodes. Implemented plan to ensure asynchronous Always On Availability Group failovers do not result in data loss. DBA National Multiple Sclerosis Society/Doyle Group March 2016 to November 2016 Managed Data Warehouse SQL Server environment in an Azure Virtual Machine environment, including production, QA, and development instances Standardized multiple SQL Server instances to bring in line with accepted best practices for management, including backups Managed Always On Availability Group, including configuring backups and SQL Server Agent jobs to run on the appropriate replica Worked closely with application developer to implement best practices for application and database code deployments Worked closely with reporting developers to improve reporting data transfer process and strategies Assisted Data Warehouse team with evaluating an MDS implementation proposal from a technical and operational perspective Assisted team to determine state of implementation at close of Data Warehouse UI vendor engagement Provided guidance and assistance to colleagues regarding SQL Server best practices Provided guidance and assistance to colleagues with T-SQL coding questions SQL Server DBA XTIVIA July 2015 to March 2016 Resolved data warehouse load performance issues for a large national retailer via implementing appropriate index maintenance strategies. Resolved and provided root-cause analysis of complex failure in a Change Data Capture configuration for a major retailer. Successfully recovered data from a corrupt 3 TB database for a major application hosting provider. Provided in-house training on Change Data Capture. Provide remote management and monitoring of diverse SQL Server environments for a wide range of clients ranging from large enterprises to small businesses. Configure and administer Analytics Platform Service Parallel Data Warehouse appliances Provide consulting and guidance for new SQL Server installations, upgrades, and ongoing maintenance according to best practices. Coordinate configuration, maintenance, and upgrades in hosted SQL Server environments with multiple hosting providers including Latisys, Hosting, and Rackspace. Conduct health checks on installed SQL Server instances to aid clients in optimizing their environments. Configure, troubleshoot and maintain a wide variety of data distribution infrastructures, including replication (transactional and snapshot), log shipping, and Always On Availability Groups. Install, configure, and support multiple SQL Server technologies including SQL Server Analysis Services, SQL Server Integration Services, and SQL Server Reporting Services. Provide support for production issues including performance issues, system outages, capacity issues, and database corruption. DBA and Database Developer PGi, Colorado Springs October 2011 to May 2015 Resolved data warehouse load performance issues for a large national retailer via implementing appropriate index maintenance strategies. Resolved and provided root-cause analysis of complex failure in a Change Data Capture configuration for a major retailer. Successfully recovered data from a corrupt 3 TB database for a major application hosting provider. Provided in-house training on Change Data Capture. Provide remote management and monitoring of diverse SQL Server environments for a wide range of clients ranging from large enterprises to small businesses. Configure and administer Analytics Platform Service Parallel Data Warehouse appliances Provide consulting and guidance for new SQL Server installations, upgrades, and ongoing maintenance according to best practices. Coordinate configuration, maintenance, and upgrades in hosted SQL Server environments with multiple hosting providers including Latisys, Hosting, and Rackspace. Conduct health checks on installed SQL Server instances to aid clients in optimizing their environments. Configure, troubleshoot and maintain a wide variety of data distribution infrastructures, including replication (transactional and snapshot), log shipping, and Always On Availability Groups. Install, configure, and support multiple SQL Server technologies including SQL Server Analysis Services, SQL Server Integration Services, and SQL Server Reporting Services. Provide support for production issues including performance issues, system outages, capacity issues, and database corruption. Education Bachelor of Arts in Asian Studies in Asian Studies Colorado College 2002 to 2006 Skills database (7 years), integration (5 years), MS SQL SERVER (10+ years), SQL (7 years), SQL Server (10+ years), Sql Dba, DBA Additional Information Skills SQL Server administration Windows Server administration, both physical and Azure Virtual Machine Database replication High-availability and disaster recovery planning and implementation including clustering Dell Boomi for Salesforce integration Business process development Compliance audits	Database_Administrator
Technical Support Engineer Technical Support Engineer Technical / Software / PEOPLE Support Engineer Methuen, MA Experienced Principal Technical Support Specialist skilled at resolving complex internal and customer issues by troubleshooting in a timely and patient manner. I am polite and very difficult to rattle or intimidate, even my time off work to raise my kids paid off as I had triplets and raisef them through teenagerhood; I have faced everything now! Authorized to work in the US for any employer Work Experience Technical Support Engineer SHORE.NET - Lynn, MA March 2003 to June 2004 Developed highly empathetic client relationships with Internet clients at this early internet service provider, serving much of Massachusetts at this point. Earned reputation for being able to calm the most disgruntled client/senior employee. Cross-trained and provided back-up for other customer service representatives when needed. Managed quality communication, customer support and product representation for each client. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Worked under strict deadlines and responded to service requests and emergencies. Guaranteed positive customer experiences and resolved all customer complaints. Responsible for staying in touch with customers in a timely manner and guaranteeing high level of customer service. I only left this company to have my children; triplets, but the job was excellent. Technical Support Engineer CLINICAL NETWORX, INC - Waltham, MA August 2001 to February 2003 Provided first line support for customers via phone, email, or text message for our medical database management software, used by many doctors' office. This position often received calls that were time-critical for the doctor and thereby the patient; I had to confirm the issue, try to recreate it and offer a solution to the client, all under tremendous time-pressure. Technical Support Representative NOVASOFT, INC - Burlington, MA November 1999 to August 2001 Provide first line support for this document management software. Was responsible for phone support as well as email or other requests for help; any issues that arose for the customer became my ony priority to troubleshoot, and even if it turned out to be user error, any result that had the customer up and running was a good result! Technical Support Representative BBN - Cambridge, MA September 1997 to November 1999 Was a first-line and then second-line level of support for BBN's internet and DNS management customers. The phone was always ringing, and I had to learn to juggle several customers and not let any of them down. I began to take pride in my ability to tease out solutions to problems. Assistant Systems and Database Administrator NOBLE - NORTH OF BOSTON LIBRARY EXCHANGE - Beverly, MA January 1996 to September 1997 Was assistant to the Systems Administrator, in a small company of 5 that was responsible for housing and managing the entire North of Boston Library Exchange (NOBLE), at that point in time represented by a UNIX database (for which I relearned SQL to write scripts with) and terminals for the end users, which often were misused and ended up stuck. My job was to not only print out all of the overdue notices for the libraries but to perform backups of the main database and answer the phone for any library in the group of 30-35 that might call. Technical Engineer STANFORD UNIVERSITY - Palo Alto, CA July 1994 to January 1996 Directly after college I followed a desire to pursue sleep research out to Stanford, under the tutelage of a prominent professor in Palo Alto. I learned many aspects of sleep research, although most of my time was spent organizing the database we had, as well as troubleshooting and inventing scripts to work with the data to provide useful information as a result. Education Bachelor's in Computer Science and psychology Tufts University - Medford, MA September 1990 to June 1994 Additional Information I hope to hear from you - despite being fully ready to go back to work I have found it difficult as a woman in her forties to find work especially in technology so I'm looking for a company that doesn't mind or rather embraces inclusiveness. Thank you so much for your time and consideration!	Database_Administrator Systems_Administrator
DIRECTOR OF INFORMATION TECHNOLOGY DIRECTOR OF INFORMATION TECHNOLOGY DIRECTOR OF INFORMATION TECHNOLOGY - Texas Wesleyan University Fort Worth, TX Information Technology Directorship 15+ years demonstrated success in Data, IT, and Project Management Highly adept, innovative, and objectives-driven Director of IT with 15+ years proven expertise spearheading IT operations and initiatives, exceeding stakeholder, organizational, and client expectations on every level. Track record of success in project management as Chief Information Officer. A collaborative servant-leader with exceptional verbal and written interpersonal communication skills. Multifaceted technical skill-set and refined business/managerial acumen rapidly translatable to any technology leadership demanding role. Highlights of Expertise Executive Leadership ERP Implementation & Migrations Budget & Vendor Management Technical Project Management Team Training & Development Strategic Unit Planning & Execution Change Management Stakeholder Relations Disaster Recovery & Continuity IT & Business Process Improvement Authorized to work in the US for any employer Work Experience DIRECTOR OF INFORMATION TECHNOLOGY Texas Wesleyan University - Dallas, TX 2018 to Present Dallas, Texas Spearhead IT department of 15+ direct reports in infrastructure, applications, and user services. DIRECTOR OF INFORMATION TECHNOLOGY (2018 to Present) Hold concurrent accountability over direction of daily IT operations and management of key projects and initiatives. Regularly engage in complex conflict/issue resolution while serving as a trusted Solution Consultant. Drove multiple thousands in savings through on-point ERP contract assessments and reviews. Established weekly status reporting to accurately track Key Performance Indicators. DIRECTOR OF INFORMATION TECHNOLOGY Black River Technical College - Pocahontas, AR 2017 to 2018 Pocahontas, Arkansas Owned all day-to-day operations of IT Department while directing numerous technology projects and initiatives. DIRECTOR OF INFORMATION TECHNOLOGY (2017 to 2018) Collaborated with executive leadership through strategic planning, analysis, and execution. Directed disaster recovery strategy and incident procedures. Conducted performance evaluations, mentored personnel, and established beneficial goals and priorities for teams. Led strategic migration from POISE/Jenzabar to Ellucian Colleague with SQL backend, significantly streamlining workflows and saving work hours. Championed several ERP installations in lieu of vendor, saving $50K+ for organization. Established and managed help desk system from ground up, subsequently uncovering hundreds of undocumented support calls. Cut spending for vendor support, transitioning equipment support to in-house for substantial budget and time savings. Identified and established effective means of streamlining workflow processes. BUSINESS SOLUTION ENGINEER Ferrilli 2016 to 2017 Business Solution Engineer, Remote Served as well reputed, results-generating data migration and ERP consultant and partner. BUSINESS SOLUTION ENGINEER (2016 - 2017) Installed, configured, and troubleshot infrastructure configurations of Ellucian Colleague system. Engaged in strategic planning and execution. Assessed hardware and software, relaying recommendations for improvements as necessary to upper leadership. Project managed several key initiatives. Established standard procedures for all clients to streamline processes and save countless man hours. ERP Administrator Ellucian - Fairfax, VA 2014 to 2015 Fairfax, Virginia (Remote) Provided integral support to teams and personnel with administration of Ellucian's ERP solution, holding accountability over nine direct reports; performance evaluations, hiring and termination, goal establishment, and mentoring. ERP Administrator (2014 - 2015) Migrated systems to the cloud and conducted assessments of all IT systems to ensure smooth transition thereto. Direct all operational and technology functions between main campus and two branch campuses. Regularly engaged in vendor management and served as Budget Officer for UNIT/Strategic Planning, CAPEX, OPEX, and procurement. Partnered with several departments to expedite timelines to consistently exceed client expectations. Collaborated closely with clientele to ensure systems were fully optimized. Fully reviewed and analyzed beneficial new technology opportunities. TECHNOLOGY DIRECTOR Ellucian - Fairfax, VA 2013 to 2014 2013 - 2014) Identified campus resources through production of policy and procedure manuals. Drove expedient resolution of all help desk tickets. Established reporting to highlight process flow upgrades. Identified and streamlined numerous processes. DIRECTOR OF DATA SERVICES & DATABASE MANAGER Mid-South Community College - West Memphis, AR 2010 to 2012 West Memphis, Arkansas Championed development of strategic departmental and operational plan and communicated all mission-critical objectives with relevant personnel. DIRECTOR OF DATA SERVICES & DATABASE MANAGER (2010 - 2012) Managed team, relating goals and objectives relevant to staff performance, partnering with each team member to overachieve each objective. Conducted annual evaluations of student and employee satisfaction levels through provided data services. Developed and monitored data services budgets. Assisted in Informer training and establishment of report libraries in support of data extraction requirements. Engaged in regular database maintenance and created various reporting processes, including State reports via SQL, Unidata, and Informer reporting software. Owned strategy development and timeframe projections. Led full migration of outdated Unidata system to SQL backend database in less than four months. Regularly evaluated each staff member to drive ongoing professional development and improvement. Education MASTER OF SCIENCE IN INFORMATION TECHNOLOGY in INFORMATION TECHNOLOGY Capella University 2019 BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY in INFORMATION TECHNOLOGY Capella University ASSOCIATE OF APPLIED SCIENCE IN INFORMATION TECHNOLOGY in INFORMATION TECHNOLOGY University of Arkansas Skills IT Management (10+ years), SQL (10+ years), ERP (10+ years), Technical Project Management (10+ years), Strategic Planning, exchange, Network Administration, Vmware, Customer Service, Active Directory, Disaster Recovery, HTML, Vendor Management Links https://www.linkedin.com/in/carlisburns Military Service Branch: Navy Service Country: United States Rank: E-5 September 1985 to December 1993 Electronic Warfare Technician Commendations: Several. Additional Information Willing to relocate at my own expense. Current Florida driver's license.	Network_Administrator
SECURITY SPECIALIST SECURITY SPECIALIST SECURITY SPECIALIST - Defense Health HQ Washington, DC Work Experience SECURITY SPECIALIST Defense Health HQ - Falls Church, VA November 2018 to Present Submitted time and payroll modifications reports per Company protocols. Complied with Company and contract policies and procedures while supporting other duties as assigned by PM or Company Leadership Secured and maintained personnel security records Tracked and followed up on EOD candidates to ensure timely processing of paperwork Provided security briefings, debriefings and awareness training Supported the insider threat program Conducted security interviews with candidates to assess their qualifications Reviewed candidates' documentation, ensured proper paperwork submission and tracked security statuses Maintained contact with employees and candidates to ensure all security related actions are compliant with government personnel office Processed necessary visit requests and badge request for government facilities Tracked and debriefed foreign travels Assisted and supervised daily security activities including oversight of personnel, information, and physical and security awareness Updated and maintained all security policies and procedures Investigated and reported security violations to cognizant government agency Investigated and reported theft and suspicious activities Knowledgeable on Pentagon Force Protection Agency (PFPA) and Force Protection Service (FPS) Identified and recommended new investigative tools Determined the proper actions on incoming and outgoing classified documents including safeguarding, reproduction, retention and destruction Performed JPAS checks to validate existing clearances for candidates and employees Ability to establish and maintain excellent relationships with government agencies ORACLE DATABASE ADMINISTRATOR NASA HQ - Washington, DC July 2017 to November 2018 Configuring Data Guard for disaster recovery Department of State - Arlington, VA January 2015 to July 2017 contractor) Arlington, VA Planning, installation, configuration, management and troubleshooting of Oracle 11g and 12c databases on Windows OS; performing upgrades and applying patches as required in support of production and test databases Database design in a cross-functional Agile Scrum project environment Creation and management of documentation on the configuration and support for the Oracle databases Installation and configuration of relevant network components to ensure database access as well as database consistency and integrity Creation of databases, table spaces, tables, indexes, views, and other database objects Administration of database user accounts: creation, modification, and deactivation of user accounts; assigning and monitoring user access rights Working with clients closely to enforce security measures that are in line with company policies; controlling access to restricted and confidential client records through roles and privileges Configuring Data Guard for disaster recovery Coordinating backup and recovery operations over all databases using RMAN utility, DATAPUMP and export /import utilities, ensuring 100% recoverability Troubleshooting and resolution of various Oracle connectivity problems Performing database cloning and duplication Maintaining and tracking database functionalities using remote desktop Performing standard and fine grain database auditing Monitoring the databases to ensure optimal performance and performing database tuning where required Evaluating and researching new database features, versions and technologies Delivering operational support for production and test databases Monitoring and reporting on ETL processes Effectively prioritizing workload to meet deadlines and work objectives SECURITY SPECIALIST NASA HQ - Greenbelt, MD August 2010 to December 2015 Sworn NASA Security Police with federal arrest authority. Led and managed a wide-ranging security program to provide a safe and secure environment through effective security planning and management, enhanced security awareness training, consistent process improvement, and collaboration. Demonstrated success in communicating and leading change during transitional activities Accomplished mission critical responsibilities and key agency goals and objectives by ensuring the protection of secured NASA facilities, collateral spaces, personnel, Classified National Security Information (CNSI) and Sensitive but Unclassified (SBU) information Supported, maintained, designed and integrated security systems and physical security measures to ensure the safety and security of associates, visitors and assets Directly supervised contract security and guard force for the organization Recommended security enhancements and appropriate actions to correct deficiencies Maintained I-9 and E-Verify employee documents Ensured compliance with all orders, policies, and procedures, with emphasis on the safe conduct of operations to include visitor management, access control, intrusion detection, and emergency procedures Performed general patrol functions, responded to calls for assistance, conducted traffic enforcement, responded to all emergencies, controlled access to federal facilities, performed vehicle inspections, performed armed escorts of high value assets as needed, conducted general investigation of possible criminal activity, apprehended criminal violators Assisted with records management to ensure all active and inactive personnel security files were secure and stored in appropriate locations Ensured compliance with all orders, policies, and procedures, with emphasis on the safe conduct of operations Responded to/supervised situations, training and exercises (i.e., emergencies, active shooter, evacuations and shelter in place) and provided directions to responding security force Oversaw investigative actions including securing facts and developing evidence, conducting investigative interviews, obtaining statements and preparing written reports of investigative summaries Formulated and recommended personnel security investigative requirements Prepared and conveyed E-QIP instructions to applicants Maintained personnel security files and worked with security databases to update information on employees Identified discrepancies, inconsistencies, and areas potentially requiring clarification or additional investigation or information Assisted in SCIF operations to include alarms, entry and exit logging, facilities, checklists and compliance Monitored video and data activity throughout the building security operations center and video and data processing technology Utilized access control and video surveillance software applications (LENEL) Monitored alarm systems and (CCTV) Education BA IN CRIMINAL JUSTICE in one course left Fairmont State University - Fairmont, WV August 2001 to December 2006 Boltos Solutions Institute Skills American Red Cross (Less than 1 year), American Red Cross CPR (Less than 1 year), CPR (Less than 1 year), DOD (Less than 1 year), DoS (Less than 1 year), LENEL (5 years), Microsoft Office (Less than 1 year), MS OFFICE (Less than 1 year), Oracle (3 years), QIP (5 years), Red Cross (Less than 1 year), Security (8 years), VMS (Less than 1 year) Additional Information SPECIALIZED SKILLS AND CERTIFICATIONS Toad, Oracle Enterprise Manager, E-QIP, IDMAX, LENEL, Microsoft Office VMS, Entry Point (DoD) Strong team work/interpersonal skills American Red Cross CPR (adult, child, infant) American Red Cross AED-Adult DCJS FSO Certification Monadnock expandable baton certified Taser x26 electrical weapon certified Hand gun proficiency 9mm,40cal Shotgun proficiency Mossberg 500 DoD Security experience DoS Security experience	Security_Analyst Database_Administrator
Network Engineer Network Engineer Network Engineer - Orascom Telecom (Alfa) Success to me means completing a task and when looking back, thinking I couldn't have done it better. I believe my strongest trait in my attention to detail, and I'm good at keeping a team together and producing quality work in team environment. I want to put my full potential into action to partake in the growth and success of the company I work for. Work Experience Network Engineer Orascom Telecom (Alfa) March 2014 to Present I am currently responsible for implementing, maintaining, supporting, developing and designing network projects related to the Mobile data and the corporate network. Following are the main tasks of my current position: Developing test plans, implementation plans, and project timelines for various projects. Project Management of multiple big projects for up to 2 million data subscribers; managing the technical scope, risk, constraints, schedule of the project. Designing and implementing new solutions and improve the resilience of the current environment. Maximizing network performance by monitoring, troubleshooting network problems and outages, scheduling upgrades and collaborating with several internal entities and suppliers. Undertaking data network fault investigations in local and wide area environments, using information from multiple sources. Securing network system by establishing and enforcing policies, and defining and monitoring access. Establishing networking environment by designing system configuration, directs system installation, defines, documents, and enforces system standards Analyzing business requirements to develop technical network solutions and their framework. Performing network modeling, analysis, and planning. Developing technology roadmaps. Writing functional requirements/specifications documents (RFP, RFQ ) Responsible for the support and administration of firewall environments in line with IT security policy. Responsible for the configuration of routing and switching equipment. Responsible for the configuration of existing and new intrusion prevention systems (IPS) Responsible for the capacity management and auditing of IP addressing and hosted devices within data centers. Managed Cisco Switches (configure VLAN, trunk. port-security, Dhcp snooping, ARP inspection, ..) Cisco wireless LAN controller (manage and configure and monitor corporate access points) Cisco ISE (add and configure it for network device to control AAA (authorization, authentication and accounting telemarketer and customer care (switch and router configuration) Apliman Technologies March 2012 to March 2014 System and Technical Support Engineer Configuration USSD, SDP, IVR systems (SS7/Sigtran/ISDN protocols) VAS and Telecommunications Services (CollectCall, voice sms, Credit Transfer, RBT ) Implementation and service installation on client site Application development and optimization Managed Services Planning hardware and software upgrades Troubleshooting Services issues Performing Migrations ( Database migration, Servers Migrations, Protocol Migrations ) Customer Care Support Terranet Company June 2011 to August 2011 Database Administrator Internal Security Forces (Training) June 2010 to August 2010 Oracle Projects Forms and Reports Oracle Database Administrator (Backup/Restore)- Database Replication MDT 2010 to 2010 2010) with Microsoft using VB.net scripts and C# windows form Development of "horst bet system" using Oracle Forms and Reports Internal Security Forces Development of "Finance System" using Oracle Forms and Reports Apliman Technologies Development of Mobile Money System Travelling to Swaziland, working with MTN Swazi on a relocation 10 days project to transfer Apliman servers from site 1 to site 2, E1s configuration and signaling Travelling to Kurdistan\Iraq and working with Asiacell Company as 40 days a managed service, configuration Sigtran signaling and SIP connections Travelling to Guinea Conakry (MTN Conakry) for Sigtran upgrade project 10 days Education Master Degree in Computer and Communication Engineer in Computer and Communication Engineer Antonine University 2007 to 2012 Skills Cisco, Networking, VPN, LAN, security, F5, BGP, CCNP Certifications/Licenses Cisco Certified Network Associate (CCNA) January 2008 to August 2012 Layer 2 Switching 2.0 December 2016 to Present Cisco Routing May 2018 to Present F5 LTM/WAF certification July 2016 to Present Aruba Clearpass April 2017 to Present Prime Infrastructure-Cisco April 2018 to Present	Network_Administrator Database_Administrator
Production Designer / Location Scout Production Designer / Location Scout Digital Asset Management, Production Designer, Multi-Media Artist, and Writer Little Rock, AR Entertainment Media Professional currently working in the Little Rock and Los Angeles television and film post-production community for over 24 years. Well organized and task driven with experience in reality television, low budget scripted short and feature films, and documentaries. I have maintained large physical and virtual media libraries and have knowledge of multiple media formats, filing, and distribution skills. Authorized to work in the US for any employer Work Experience Production Designer / Location Scout Haddonfield Films - Los Angeles, CA June 2016 to December 2017 Set designer for Night of the Deceitful Spider directed by John R. Carpenter. Production Supervisor Wiznu Studio and Gallery - Los Angeles, CA December 2016 to January 2017 Assisted celebrity photographer and director Michael Wisnieux at his DTLA art gallery and production studio on various projects. Post Vault Manager (Tape Librarian) / Pilotware Database Administrator Magical Elves, Inc - Los Angeles, CA June 2011 to March 2014 Maintained the physical and digital media library and worked various duties as part of the Peabody and Emmy Award winning post production team for the films "The Real L Word: Hate the Sin", "EDC 2013: Under the Electric Sky", "Katy Perry: Part of Me", "Hunger Hits Home", the television programs "Top Chef", "Top Chef Masters", "Top Chef Just Desserts", "Top Chef Estrellas", "Around the World in 80 Plates", "Life After Top Chef", "Work Of Art", "Cold Justice", "Time of Death", "Fashion Star", "XOX Betsey Johnson", "Braxton Family Values", "Tamar and Vince", "The Real L Word", "Gallery Girls", "Best Bars of America", "<3", "Parental Discretion", "Online Dating Rituals of the American Male", "Arranged Marriage", the web series "Top Chef: Last Chance Kitchen","Top Chef: Padma's Picks", "Top Chef Masters: Battle of the Sous Chefs", "Top Chef: Bryan Voltaggio Takes on New Orleans", "Top Chef Masters: Re-mastered Recipes with Art Smith", "Top Chef: Healthy Showdown", "Wells Fargo Works", "Dress To Kill", "Ford/Yahoo: Plugged In", "Vitamin Water Uncapped", the premium YouTube channel "The Stylish", and etc. Post Production Coordinator Circus Kids - Los Angeles, CA June 2011 to March 2014 Supervised media duplication and festival distribution for the Alexandra Lipsitz directed film. Production Assistant Magical Elves, Inc - Los Angeles, CA February 2008 to June 2011 * Post - Worked various duties as part of the post production team for the film "Justin Bieber: Never Say Never", the television programs "Top Chef", "Top Chef Masters", "Top Chef Just Desserts", "Top Chef Reunion Dinner", "Work Of Art", "Christian Siriano: Having a Moment", "Braxton Family Values", "The Real L Word", "Dance Your Ass Off", "America's Next Great Restaurant", "Character Fantasy", "Arranged Marriage", "Kell On Earth", the web series "Bertolli: Into The Heart of Italy", and etc. * Development - Worked in the executive office on research and media preparation for various upcoming television projects and on personal projects for the company owners and producers. * Office - Worked various duties in the main production office for "Project Runway", "Top Chef", "Step It Up and Dance", "Top Design", "Character Fantasy", "Character Fantasy Road Trip", "Dance on Sunset", "The A-List Awards", "Top Chef Junior", "Top Chef Masters", "Arranged Marriage", "Kell On Earth", "Work of Art" and etc. * Set - Worked on location for the programs "Character Fantasy" and "Step It Up and Dance".. Second Assistant Director Glad I Thought Of It Productions - Los Angeles, CA September 2008 to September 2008 Managed backstage actors and extras through make-up and wardrobe to arrive on set on time and be ready for calls during the Archie Gips' produced and directed film "Chloe and Keith's Wedding". Education Radio/TV/Film, Studio Art, and Theatre Arts University of Arkansas at Little Rock (UALR) - Little Rock, AR 2001 Additional Information Inventory management for 26 years. Professional photography for 24 years. * Database media management for 22 years. Fine art design, sales, and management for 21 years. Independent publishing for 16 years. Information technology services for 11 years. I am proficient in using Apple and Windows operating systems and software. Examples include: Adobe Photoshop, Pilotware Digital, Microsoft Office, Alchemy Professional, and Goldmine.	Database_Administrator
Business Analyst Business Analyst Business Analyst Sacramento, CA Over 4 years of experience in Business Analysis and Project Management, involves requirement analysis, design, development, implementation & maintenance of Projects, Business Process Flow and Business Process Modeling. Experienced in all phases of Software Development Life Cycle (SDLC), including requirement gathering and documentation, use casing, functional specification, business case analysis, quality assurance and testing. Extensive knowledge of Rational Unified Process (RUP), Object Oriented Analysis and Design(OOAD) using Unified Modeling Language (UML), MS Visio, MS Project, Visual Paradigm, Wire frames, User Interface Mock ups, Waterfall model, Rational Rose, Requisite Pro, Rational Clear Case. Experienced in interacting with business users and executives to identify their needs, authoring Business Requirement Documents (BRD), Use Case Diagrams, Activity Diagrams and Sequence Diagrams using UML modeling. Experienced in Gap Analysis, Cost-Benefit Analysis, Risk Analysis, Disaster Recovery Planning, Testing and Project Planning, creating source to target mapping, edit rules and validation, transformations, complex work flows Developed QA Strategies: Test Cases, Test Scripts and Test Procedures and conducting User Acceptance Testing (UAT) Strong work ethic, team player, taking ownership of all duties and responsibilities and meeting management objectives. Strong business acumen, analytical, problem solving, interpersonal and presentation skills, positive attitude Excellent written and oral communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts Work Experience Business Analyst University OF ILLINOIS - Springfield, IL August 2013 to May 2015 Conducted JAD sessions with Product, Operations and different team leads to analyze business requirements and functional system design. Created Business Requirement Document, Use Case Document, detail Requirement document, Process Flows, Test Scenarios and Requirement Traceability Matrix Created targeted Questionnaires for SMEs to gather requirements and analyze the business process model Interpreted data, analyzed results using statistical techniques and provide ongoing reports Developed and implemented data collection systems that optimize statistical efficiency and data quality Identified, analyzed, and interpreted trends or patterns in complex data sets Used various Excel abilities like vlookup, macros, pivot table, creating tables and graphs to display various data/statistics. Developed and executed SQL queries for data extraction, manipulation and to view the data in the tables Wrote SQL queries in MS Access for data manipulations Developed Test Scenarios and Test Cases for User Acceptance Testing and verified the Test Scenarios and Test Cases Worked closely with management to prioritize business and information needs Located and defined new process improvement opportunities Utilize advanced application software skills including presentation, spreadsheet, word processing and project management Database Administrator Bharat Electronics Limited Pune, India October 2011 to August 2013 Head of Socio Economic and Caste Census project for 2 districts Maintained the server and kept it running; concerned with backups, security, patches, replication, etc Implement and maintain database security (create and maintain users and roles, assign privileges) Created tables in MS Access and used SQL queries to extract the data to/from the database Analyzed and implemented SQL data extraction. Install and configure new SQL Servers Conducted general technical trouble shooting and gave consultation to development teams Implement advanced strategies for gathering, reviewing and analyzing data requirements Monitored project progress by tracking activity; resolving problems; publishing progress reports Work effectively with all levels of the county ranging from executive members to the end-users Analyze complex business problems and develop appropriate solutions Develop and document business and technical ERP processes, functions and procedures Work effectively in a diversified team; guiding and supporting project team members Establish and maintain cooperative working relationship with customers, employees, co-workers, managers and vendors Responsible for scheduling, conducting and regulating seminars and training programs Involved in Documenting Test Plans and Executing business test cases Education Master of Science in Management Information System University of Illinois - Springfield, IL August 2013 to May 2015 University of Arkansas database and input data to UIS August 2014 to December 2014 Bachelor of Engineering in Information Technology University of Pune - Pune, Maharashtra August 2007 to May 2011 Additional Information SKILLS SET Databases: Oracle 11g, SQL server 2012, OLAP, OLTP, Data modeling, Data visualization, ODBC Business Analysis Skills: Agile development, Systems development life cycle, Business process management, Project planning and management, Requirements gathering and analysis, Business Objects Universes Programming Languages: SQL, R, Object Oriented Programming, UML, HTML, MySQL Tools: MS SharePoint, MS Office Suite, Microsoft Word, Outlook, Excel (Pivot tables, Vlookup, macros, create charts & graphs, VB scripting), MS Access, Power Point, Crystal Reports, SAS, Tableau Methodologies: Agile, Waterfall Model, Scrum Operating Systems: Unix/Linux (Centos), Windows Diagramming/ Modeling Tools/ UML Tools: MS Visio, MS Project, Rational Rose, VBA	Database_Administrator
Database Administrator Database Administrator Senior Data Analyst New Jersey Senior SQL Server/MSBI Developer with over nine years of IT industry experience surrounding data analytics, database administration and reporting Proficiency in developing data-driven reports, dashboards & complex analytics, creating advanced SQL queries, SSMS, SSIS, SSAS & SSRS packages, as well as execution and troubleshooting of DW/BI solutions on MS SQL Strong ability to work with cross-functional teams to understand data extracts and build data models in SAS, creating SSRS reports leveraging SSAS cubes along with PowerPivots Excellent knowledge in .Net, TSQL/MySQL database design and development Well-developed communication, team management and project management skills, with the ability to prioritize and deliver quality results in time-pressured environments Work Experience Database Administrator February 2018 to Present Tools & Platforms: MySQL/Oracle, Workbench, Putty Key Responsibilities: Creating data dumps for daily import and synchronization of data between upstream & downstream servers Scheduling cron jobs & other basic DBA activities, preparing daily reports, and developing new procedures Title #3: EoS Aimed at creating database objects for web application to investigate billing charges of different providers Solution Integrator ERICSSON INDIA GLOBAL SERVICES PRIVATE LIMITED - Kolkata, West Bengal September 2013 to March 2019 Developer and Team Lead MS SQL August 2015 to May 2016 Tools & Platforms: MS SQL Server 2012, Visual Studio, SSMS, SSIS Key Responsibilities: Created complex SPs, tables and other database objects to enable billing of materials uploaded from files by users Title #4: MGW Core Dashboard Dealt with the creation of different reports Developer ERICSSON INDIA GLOBAL SERVICES PRIVATE LIMITED March 2015 to August 2015 Tools & Platforms: Sybase, Interactive SQL Java, Visual Studio Key Responsibilities: Extracted data from master table of KPIs and Counters of OSS & populated the same into operational datasets Wrote SPs in Sybase and created Business Object Report Developer TEMPUS June 2014 to February 2015 Tools & Platforms: SQL Server 2012, ASP.Net, SSMS, Bugzilla, SVN Key Responsibilities: Conducted in-depth analysis of the architecture for creating database models Created SPs to retrieve data using the optimization technique Utilized ASP.Net, MVC architecture, C#, JavaScript. TCP/IP protocol & LDAP Developer IdeaBoxes December 2013 to April 2014 Tools & Platforms: SQL Server 2012, SharePoint, SSIS, SSRS Key Responsibilities: Designed the database, developed data models, optimized the existing data model Used SharePoint for integration with SQL Server Created SPs Title #7: Accenture Cloud Platform Focused on the maintenance of the MySQL database Developer ACCENTURE SERVICES PRIVATE LIMITED September 2012 to September 2013 Tools & Platforms: SQL Server 2008 R2, MSBI, MySQL, UNIX, MySQL Workbench Key Responsibilities: Developed SQL Scripts and SPs using SQL Server and MySQL Created reports in SSRS using SSAS cubes with graphs Title #8: EBMS Software Engineer ACCENTURE SERVICES PRIVATE LIMITED - Hyderabad, Telangana November 2009 to September 2013 KEY PROJECTS Title #1: IT Usage Data Analysis Deals with building a usage data analysis tool using third party agents Duration: May 2016 - Ma Role: Team Lead Tools & Platforms: MS SQL Server, SSMS, SSIS, SSRS, SSAS Key Responsibilities: Creating SSIS, SSAS & SSRS packages in order to automate daily routine transactions Developing complex Stored Procedures (SPs) Title #2: Idea Portal Focuses on providing database administration operational support, developments and maintenance of the Database & Server Developer Dealt March 2012 to September 2012 Tools & Platforms: SQL Server 2008 R2, MSBI, VSTF, Test Manager, Excel 2010 with PowerPivot & Macros Key Responsibilities: Wrote SQL Scripts and SPs, created reports in PowerPivots, and in SSRS using SSAS (measures and hierarchy) and SSIS Title #9: OA 3.0 OA 3.0 is one of the applications of Product Activation in MSIT. The objective of this project is to control piracy in software Systems Development Engineer in Test (SDET) CLR Profiler January 2011 to March 2012 Tools & Platforms: .Net framework 4.0, SQL Server 2008 R2, VSTF, Test Manager, CLR Profiler, SQL Server Code Coverage Tool Key Responsibilities: Developed Windows Service and prepared SQL scripts for testing purposes Created System-focused Test Designs (SFTDs) Prepared Test Cases for system testing Carried out automation suites and performed Manual Testing Title #10: Referral Tracking System It is one of the applications of Product Activation. The objective of this application is to reward the partners (OEMs) when end user activates the software on their systems Developer SSRS & SSAS December 2009 to December 2010 Tools & Platforms: .Net framework 2.0, SQL Server 2005, SSIS, SSRS & SSAS Key Responsibilities: Provided enhancements to different components Developed code, upgraded the application to .Net Framework 4.0 and SQL server 2008 R2 Responded to change requests and ad-hoc requirements Created Unit Test Plans, and generated monthly reports using SSAS Cubes Education Bachelor of Technology in Electronics and Instrumentation West Bengal University of Technology 2009 Skills DATABASE (7 years), INTEGRATOR (5 years), MICROSOFT SSRS (5 years), SSRS (5 years), SQL (5 years) Links https://www.linkedin.com/in/baishakhi-mitra-b04522177 Additional Information SKILL SET Databases: MS SQL Server 2012/2014, SQL Server 2008 R2, MySQL, Oracle, Sybase BI Tools: MSBI (SSMS, SSIS, SSAS & SSRS) Data Integration Tools: Oracle GoldenGate Other Tools: Workbench, Putty, Interactive SQL Java, Visual Studio, Bugzilla, SVN, VSTF, Test Manager, CLR Profiler, SQL Server Code Coverage Tool Data Modeling Tools: PowerPivot Framework: ASP.Net Operating Systems: Windows XP/7, Windows Server, LINUX/UNIX	Database_Administrator Software_Developer Systems_Administrator
IT Analyst, Software Engineering Manager IT Analyst, Software Engineering Manager IT Analyst,Software Project Manager Cumberland Hill, RI Authorized to work in the US for any employer Work Experience IT Analyst, Software Engineering Manager Tata Consultancy Services (TCS) - Woonsocket, RI December 2016 to Present Led a cross functional team of 20+ software engineers for the project Opioid Patient Safety-(an initiative to fight the opioid abuse) to deliver the high-quality code on time, leading to a profit of $1M against budget. Implemented agile management ideals by facilitating exercises such as sprint planning and team leading standups; managed project timelines, communicated with release managers and clients to ensure project progress satisfactorily. Designed the performance testing plan for GG replication and streams, reducing issues in production and improving database uptime from 99.97 to 99.99%. Led the module of gathering statistics for 140TB production database, reducing the elapsed time and CPU time of long-running queries and CPU utilization of OLTP systems by 2%. Spearheaded upgrade of DD Boost across 25+ database servers, reducing the RMAN backup and restore time from 36 hours to 24 hours. Systems Engineer, Lead Database Administrator Tata Consultancy Services (TCS) - Gurgaon, Haryana November 2014 to December 2016 Led a team of 8 DBAs; analyzed the AWR, ASH, ADDM reports to reduce non-ideal wait times, suggested improvements in queries at an early stage in SDLC, saving ~500 hours of testing and defect fixes. Collaborated with database architects for capacity planning of database tables, indexes, and sequences. Analyzed bottlenecks and conducted performance testing of batches on more than 5M of data, suggesting required optimizations in the code. Assisted and collaborated with development and Dev Ops teams to deliver the defect fixes for 7 critical issues. Worked with Hadoop development teams to improve the throughput of the Maria DB Assistant System Engineer, PL SQL Developer Tata Consultancy Services (TCS) - Gurgaon, Haryana February 2013 to November 2014 Developed packages and procedures for the Citi CMS application. Configured and upgraded Informatica from 9.3 to 9.6.1 on Performance Engineering environments. Education Bachelor's in Computer Science May 2008 to June 2012 Skills Computer Science, Software Development, Performance Improvement, SQL, Query Tuning, Database Management, Project Management, Teamwork, Oracle, C, Java Certifications/Licenses 1Z0-051: Oracle Database 11g: SQL Fundamentals 1 Certified Present	Project_manager Database_Administrator Systems_Administrator Software_Developer
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator - Hewlett Packard Enterprise San Diego, CA Work Experience Oracle Database Administrator Hewlett Packard Enterprise - San Diego, CA September 2016 to Present Responsibilities: ? Managed database security in compliance with company policy and specific client requirements. ? Performed implementation of Oracle Data Masking based on client requirements, which included creating a strategy to mask various data types, creating an Application Data Model for masking, defining Data Masking Definitions and creating the table structure for the masked data while maintaining referential integrity in addition to creating a strategy for identifying additional sensitive data throughout our environment. ? Utilized my communication skills in working with clients as the liaison for any technical discussions or issues for my database environments. ? Gave technical presentations to technical and non-technical audiences including management. ? Worked with customers to design, develop and implement database backup strategies specific to each environment. ? Facilitated the migration of an Oracle database instance from a physical server to an Azure cloud IAAS. ? Gathered data, tested performance and ensured data integrity during the Azure migration effort. ? Migrated Oracle Restart Oracle Databases to AWS Cloud. ? Backed up and restored Oracle Database in AWS Cloud. ? Configured Oracle Database performance for AWS Cloud. ? Managed Oracle and Microsoft SQL Server 2014 & 2016 databases, including patching for security vulnerabilities. ? Managed user database access in accordance with company security policies. ? Performed audits of user database access on a regular basis. ? Mentored new members of our DBA team. ? Performed full configuration and install of enterprise-wide (web-based) Oracle Enterprise Manager 13c which included; server/OS preparation, installing OMS and OMR software, the setup of up OEM agents across Hewlett Packard Enterprise's local database environment, the setup of user accounts, and the creation of automated jobs for RMAN backup and OMS backups, delegated access, and created/implemented OEM alerting system. ? Served as the lead DBA in a data center migration from Plano Texas to Tulsa Oklahoma data centers for several Oracle Databases on Red Hat Enterprise Linux and Solaris operating systems. ? Facilitated the redesign of an in-house data replication stored procedure that resulted in 15% time based performance increase for each replication run. ? Managed ETL databases, including troubleshooting complex ETL replication performance issues/load slowness. ? Supported Data Warehouse Oracle database housing Informatica ETL data replication process and assisted in the installation of the Informatica replication server. ? Assisted in diagnosing Informatica performance issues, and performed root cause analysis for Informatica lag. ? Managed 50 + databases simultaneously in production and development/test environments larger, some larger than two TB in size. ? Coordinated, and performed Oracle 11g to 12c upgrades in production environments. ? Performed performance-tuning, load testing, monitoring, and profiling on databases of varying sizes. ? Created Ad-hoc SQL reports using BI Publisher and Information Publisher for the HPE DBA team. Database Administrator Intern Hewlett Packard Enterprise - San Diego, CA May 2016 to September 2016 Responsibilities: ? Participated in the elicitation, documentation, analysis and validation of business processes, systems, and solution requirements for new database systems. ? Assisted with the database modifications, managed database user account and roles in adherence with company policy. ? Developed and enhanced PL/SQL stored procedures. ? Wrote ad-hoc SQL queries to support management report requests. ? Managed the DBA team's information repository by performing data audits and data extraction for management using SQL. ? Analyzed performance issues, fine-tuned databases and analyzed indexes. Data Analyst Intern Vsolvit - Ventura, CA May 2014 to May 2016 Responsibilities: ? Supported data warehouse process writing SQL queries, stored procedures and views. ? Performed auditing and sanity checks. ? Worked with systems analysts to gather technical requirements from clients. ? Supported Team Lead and Management with technical and administrative tasks in support of our project specific analytical requirements. Business Systems Analyst McIntire Real Estate Inc - San Diego, CA January 2014 to May 2014 Responsibilities: ? Created planning and analysis documentation and recommendations using the SDLC methodology for a revenue tracking system and product services website. ? Oversaw of the economic portion of the project; which encompassed a cost benefit analysis, and a cost breakdown of all the major system components. ? Produced a series of project deliverables; including a feasibility study, project plan, data flow diagrams and use cases. ? Presented the final project proposal to the project sponsor (McIntire Real Estate). Education Bachelor of Science in Business Administration in Management Information Systems San Diego State University - San Diego, CA August 2013 to May 2016 Links https://www.linkedin.com/in/garrettfrye Additional Information Operating Systems: Windows Server (2003, 2008, 2008 R2, 2012), UNIX - Solaris (10 & 11), Linux (RHEL 6 & 7), Oracle Enterprise Linux 7. Languages: SQL, PL/SQL, T-SQL, Java, Visual Basic, R, Shell Scripting (bash), Python. Oracle RDBMS: Oracle Database 11g (release 1 & 2) Oracle Database 12c (release 1 & 2), RMAN, RMAN Duplicate, ASM, Import/Export, Data Pump, SQL*LDR, Data Guard, High Availability Configurations, Real Application Cluster, ASM, Oracle Restart, Oracle Goldengate, Oracle Enterprise Manager (12c and 13c), Oracle Data Masking and Subsetting, Microsoft SQL Server: 2012/2014/2016, MySQL 5.0. Applications: Amazon EC2, Azure IaaS, Information Publisher (Data Visualization), Wireshark, Informatica, SQL Server Management Studio, Hadoop Release 3, Microsoft Office (Microsoft Excel, Word, PowerPoint, Access and Outlook), Oracle Virtual Machine, Toad, SQL Developer, SQLPLUS.	Database_Administrator
Security Engineer Security Engineer Security Engineer - ReliaQuest Tampa, FL I am currently a Security Engineer with ReliaQuest and I have 6 years of experience in the IT industry supporting both Linux and Windows environments as well as various SIEM technologies. I have set up, configured and managed Windows Server Update Services (WSUS), FOG imaging server and OpenVAS, and has utilized system management tools e.g. AD, Group Policy, and scripting to effectively monitor and maintain users and group permissions. I have been working as both a Support Engineer and Security Engineer working closely with multiple SIEM technologies as well as IDS and IPS systems. I have set up and maintained a help desk ticket and inventory portal, configured VPN's, and have managed Polycom VoIP phone systems. I am currently working on my Masters degree in Information System Management and have completed my Network Security certification from the Cisco Network Academy as well as my Bachelor's of Science degree in Information Technology from Colorado State University. Authorized to work in the US for any employer Work Experience Security Engineer ReliaQuest - Tampa, FL 2017 to Present Create and present annual health checks for LogRhythm, Qradar and AlienVault customers ? Provide support, health monitoring and expertise for SIEM technologies ? Provide 24/7 expertise for EDR technologies (Carbon Black) ? Provide remote and onsite services including new deployments, re-architecture and best practice solutions for customers ? Work closely with Analyst and Content teams to create new alarms and custom parsers within the SIEM environment ? Work daily on CentOS and RedHat backend issues that arise from SIEM and EDR software issues ? Ensure performance of all custom rules and DSM's within SIEM environments and work closely with IBM and LogRhythm support to identify new bugs ? Create custom parsers for new and existing log sources using RegEx ? Create custom API calls for multiple cloud based applications ? Find creative solutions to bring in unsupported vendor log sources ? Carefully plan and implement both major and minor upgrades ? Demonstrate both LogRhythm and Qradar SIEM's to customers looking to purchase or change SIEM technology ? Identify and address environmental security gaps within the customer environment Projects ? Built out internal and customer facing LogRhythm training labs and guides ? Provide onsite training to Security Engineer Associates in both LogRhythm and Qradar technologies ? Created custom DSM/Log Source Policies and parsing for highly custom endpoints including Boeing black box endpoints Tier II Advanced Support Service Engineer LogRhythm - Boulder, CO 2016 to 2017 Inspect, detect and report on log data coming in from various hardware and applications ? Work with Security Analysts to setup and fix LogRhythm enterprise SIEM ? Issues include: SQL Database errors, port binding issues, network firewall/IDS issues, log collection failure ? Work in both Windows Server and Linux environments ? Use various network tools to detect problems in client's environment and in our software ? Manage and troubleshoot SQL and Elasticsearch databases ? Assist in maintaining security compliance across various security standards ? Troubleshoot logging systems (i.e., Syslog, Windows Event Log, Flat File collection) ? Install and work with Windows Server operating system ? Troubleshoot Windows AD Domain security and audit policies ? Troubleshoot TCP/IP protocols and routing ? Troubleshoot routers, switches, firewall devices ? Troubleshoot Blue Coat Proxy, CheckPoint Firewall, Nessus Scanner, Wireshark ? Train and assist in deploying LogRhythm and log collection as well as implementing custom MPE rules using regex. ? Create custom alarms and AIE rules to meet the customers security needs. System Administrator The Joshua School - Englewood, CO 2015 to 2016 Managed a mixed Windows and Mac environment across three campuses ? Managed Polycom VoIP phone system ? Managed and ensuring uptime in a primarily wireless network ? Maintained FERPA and HIPAA compliance ? Managed an IT internship program ? Researched and purchased new technologies for staff to help teach special needs students Projects ? Re-cabled the network, replacing Category 3 cables the previous admin installed with Category 6 cables ? Set up Apple Remote Desktop and Administration on all machines MacBook ? Set up and maintained a help desk ticket and inventory portal ? Set up and configured a VPN ? Set up two new campus locations Database Specialist/Help Desk Technician Bridgehealth Medical - Denver, CO 2014 to 2015 Troubleshot software and hardware problems for both remote and in-house users ? Placed PC and hardware/software orders for users ? Added and maintained database entries ? Ensured HIPAA compliance and infrastructure uptime ? Created and managed new and existing GPOs as needed ? Created PowerShell scripts for various maintenance tasks that could be automated Projects ? Set up, configured and managed Spiceworks inventory system ? Set up, configure and managed OpenVAS vulnerability scanner ? Set up, configured and managed a dataloss prevention service/server ? Set up, configured and managed FOG imaging server ? Set up, configured and managed Windows Server Update Services (WSUS) Computer Technician/Help Desk South Central Library System - Madison, WI 2012 to 2014 Hardware repairs ? Printer troubleshooting ? Created and applied images on PCs for libraries ? Installed and maintained various software for library use ? Tested Access Control configurations ? Cabled and managing switches and routers ? Created spreadsheet Education Master of Science in Information Technology Management Colorado State University 2017 to Present Bachelor of Science in Information Technology in Information Technology Colorado State University 2014 to 2016 IT- Networking and IT- Security Madison Technical College (Cisco Network Academy) 2012 to 2014 Skills Active directory (Less than 1 year), assembly (Less than 1 year), Cisco (Less than 1 year), Dhcp (Less than 1 year), Dns (Less than 1 year), Elasticsearch (1 year), firewalls (Less than 1 year), Hyper-v (Less than 1 year), Intrusion (Less than 1 year), Linux (1 year), Mac (1 year), Mac os (Less than 1 year), Polycom (1 year), Security (5 years), Siem (3 years), Sql (1 year), Tcp (1 year), Tcp/ip (1 year), Voip (1 year), Wireshark (1 year), Information Security, Cyber Security, Splunk, Network Security	Security_Analyst Systems_Administrator
SQL Server DBA SQL Server DBA SQL Server DBA - Simpson Thacher & Bartlett LLP Jersey City, NJ Client-focused Database Administrator with more than 5 years proactively working toward achieving high client satisfaction. As an IT professional very much committed to maintain cutting edge technical skills and up-to-date industry knowledge. Deadline-focused with broad skill range including, Database Design Development and Support of MS SQL Server 2016/2014/2012/2008R2/2005/2000 in Production, UAT, Test, Development and Cluster Server Environments. Strong Skill set in Database Administration using Windows platform. Always eager to acquire knowledge and share with colleagues. I am part of multiple IT Professional groups and participate in blogging like PASS, SQLSaturday, SQLServerCentral and etc. NOTABLE MILESTONES * Handled Administration of SQL Server 7.0, SQL 2000, SQL 2005, SQL 2008, SQL 2008R2, SQL 2012,SQL 2016. * Played major role in rolling one of the major application from starting to finish until production. * Played major role and were part of a team that implemented and worked on MS SQL Cluster (Active/Passive & Active/Active), Multi Node Cluster up to 4-Node and AlwaysOn Availability Groups. * Planned & executed of any upgrade such as Service Pack, Hot fixes etc. * Handled Fine Tuning Databases System in-coordination with Application owners to utilize the maximum resources for Database and Applications. * Member of PASS, SQLSatuday, SQLServerCentral, etc. Authorized to work in the US for any employer Work Experience SQL Server DBA Simpson Thacher & Bartlett LLP - New York, NY February 2017 to Present Responsibilities: * Expertise experience in installing new instances of SQL Server 2014 on Microsoft Windows Server 2012 R2 and following best practices. * Handled multiple SQL Instances on Cluster environment for Server Consolidation projects built on SAN using RAID levels. * Highly experience on handling VLDB such as 1.0 TB. * Installed and administered four-Node cluster on Microsoft Windows Server 2012 R2 Enterprise Edition on SAN environment. * Strong experience in Database Normalization, Optimization and Tuning, Backup/Restore, Troubleshooting, and Data Import/Export.. * Expertise in designing and implementing the processes and standards for database systems recovery and back-up checks as well as user performance and data security. * Updated database systems by reviewing, planning, testing and installing database security patches and service packs. * Expertise in troubleshooting SQL Server Agent jobs, Error Logs, Windows Logs to resolve failure job component. * Extensive experience in monitoring and making recommendations for performance improvement in hosted databases, this involved index creation, index removal, index modification, file group modifications, and adding scheduled jobs to re-index and update statistics. * Strong experience using DMVs, DBCCs and SPs from SQL Server 2008R2 to 2014 for checking database health and performance. * Expertise in monitoring performance using SQL Profiler, Activity Monitor, Perfmon in order to find locking, blocking and deadlock issues. * Expertise in plan and manage database administration projects including data archiving, patching, hot fixes and service pack upgrades. * Experienced in recovering the databases from disasters and implemented Point-In-Time Recovery solution. * Automated daily tasks including backup and restore by using SQL Server 2005/2008R2/2012 native SSMS tools. * Expertise with High Availability solution such as Always On, Cluster, Mirroring and Log Shipping. * Experienced in rewriting and restructuring store procedures and views with T-SQL. * Expertise in writing technical reports for the management and for other of Production support. * Provided 24x7 production support for SQL Server databases on Clustered Servers with sizes ranging from 1 to 2 Terabytes to achieve maximum performance and uptime in production environment. Environment: MS SQL Server 2014/2012/2008R2 , T-SQL, SSIS, Asana, Red-gate, LiteSpeed, , SQL Profiler, Performance monitor, BCP, Log Shipping, Mirroring, Clustering, Windows Server 2012R2, .Net Framework, C#.Net, JavaScript, MS TFS, MS-Access, SharePoint 2010, Oracle 10g, IIS 6.5,7.5, 8.0, SolarWinds, and PAL tool. SQL Server DBA Department of Information Technology and Telecommunication June 2015 to January 2017 Responsibilities: * Expertise in installing new instances of SQL Server 2012 on Microsoft Windows Server 2012 R2 and following best practices. * Expertise in supporting a high-availability production Microsoft SQL, experience with NETIQ Monitoring and Symantec Net Backup, knowledge of New York City Government, excellent written and verbal communication skills and the ability to handle multiple tasks under tight deadlines. * Experience analyzing current database performance and making projections for future growth (CPU usage as well as storage growth) and fix data corruption. * Upgraded SQL server 2005 to SQL Server 2008 R2 in Microsoft Windows Server 2008 R2 Enterprise Edition and Strong experience on handling VLDB such as 2.0 TB. * Experience in Using DMVs, Performance dash board, Mirroring, and tracking Performance Counters. * Expertise in database security and auditing, EMC SAN connected MS SQL * Responsible for monitoring and making recommendations for performance improvement in hosted databases. * Perform QA task and strong experience in decommissioning SQL Server 2005. * Expertise in removing and replacing SSL Certificate, troubleshoot SSL encryption issues in SQL Server. * Experienced in rewriting and restructuring store procedures and views with T-SQL. * Designed and implemented comprehensive Backup plan and disaster recovery strategies Implemented and Scheduled Replication process for updating parallel servers. * Designed and created databases, tables, views, store procedures, function. * High Availability solution such as Cluster, Mirroring and Always on. * Expertise in monitoring performance using SQL Profiler, Activity Monitor, Perfmon in order to find locking, blocking and deadlock issues. * Updated database systems by reviewing, managing database administration projects including patching, hot fixes and service pack upgrades. * Expertise in recovering the databases from disasters and implemented Point-In-Time Recovery solution. * Creating standard procedure for internal usages for other team members. * Experience in writing technical reports for the management and for other of Production support. * Providing production support for SQL Server databases on Clustered Servers with sizes ranging from 1 to 2 Terabytes to achieve maximum performance and uptime in production environment. Environment: MS SQL Server 2016/2012/2008R2/2005 , T-SQL, SSIS, SQL Profiler, Log Shipping, Always on, Mirroring, Clustering Windows Server 2012R2 and Windows Server 2008R2, PowerShell, MS DOS, SharePoint 2010, Oracle 10g. SQL Server DBA FCMC (Financial) - Jersey City, NJ March 2014 to May 2015 Responsibilities: * Expert in installing new instances of SQL Server 2012 on Microsoft Windows Server 2012 R2 and following best practices. * Upgraded SQL server 2005 to SQL Server 2008 R2 in Microsoft Windows Server 2008 R2 Enterprise Edition and Strong experience on handling VLDB such as 1.0 TB. * Administrated and created SSIS packages to move data from SQL Server 2005 to SQL Server 2008 R2. * Installed and administered two-Node cluster Active/Passive on Microsoft Windows Server 2008 R2 Enterprise Edition on SAN environment. * Expertise in designing and implementing the processes and standards for database systems recovery and back-up checks as well as user performance and data security. * Experience in Using DMVs, Performance dash board, Mirroring, database snapshots and tracking Performance Counters. * Rebuild/reorganize indexes and monitor proactively at regular intervals for performance enhancement. * Monitored and modified Performance by observing execution plans and index tuning. * Analyze long running slow queries and tuned the same to optimize application and system performance. * Expertise in monitoring performance using SQL Profiler, Activity Monitor, Perfmon in order to find locking, blocking and deadlock issues. * Expertise in plan and manage database administration projects including data archiving, patching, hot fixes and service pack upgrades. * Experienced in recovering the databases from disasters and implemented Point-In-Time Recovery solution. * Expertise in troubleshooting SQL Server Agent jobs, Error Logs, Windows Logs to resolve failure job component. * Work closely with development team to implement new features added in new edition of SQL Server such as Data partitioning, Error handling using TRY-CATCH, THROW, RaiseError and CTE. * Strong experience using DMVs, DBCCs and SPs from SQL Server 2000 to 2012 for checking database health and performance. * Automated daily tasks including backup and restore by using SQL Server 2005/2008R2/2012 native SSMS tools. * Experience working in SharePoint 2010, creating users, adding links, removing links, assigning users to a group and supporting database in SQL Server. * Experienced in rewriting and restructuring store procedures and views with T-SQL. * Expertise in writing technical reports for the management and for other of Production support. * Prepared the project management and technical documentation. * Involved in designing disaster recovery architecture. * Prepared Data Flow Diagram(DFD's) & Entity Relationship(ER) diagrams. * 24 x 7 Production Database on Call Support Environment: MS SQL Server 2008R2/2005/2000, T-SQL, SSIS, Red-gate, LiteSpeed, BCP, SQL Profiler, Log Shipping, Mirroring, Clustering Windows Server 2008R2 and Windows Server 2003, .Net Framework, C#.Net, JavaScript, MS TFS, MS-Access, SharePoint 2010, Oracle 10g, IIS 6.5,7.5, 8.0, SQLDelta, ApexSQL, SolarWinds, and PAL tool. SQL Database Administrator International SOS - Philadelphia, PA April 2012 to February 2014 Responsibilities: * Highly experienced in installing SQL Server 2008R2 on Microsoft Windows Server 2008R2. * Installed, configured SQL Server 2005 Clustering on Microsoft Clustering services (MSCS) from Hardware inventory to test environment. * Experience on SAN and RAID levels and built SQL Cluster servers on SAN Environments. * Experience in working big environment design backup job using JAMS 7.4. * Involved in Analyzing and Upgrading SQL Server 2000 servers to SQL Server 2005. * Designed and implemented comprehensive Backup plan using SQL LiteSpeed. * Worked with customers on Application rollouts and server migrations. * Troubleshot performance problems and fine-tuning of databases concurrency * Monitored and modified Performance using execution plans and Index tuning. * Reviewed physical and logical database design; promoted the reliability of database design by ensuring appropriate referential data integrity was implemented and appropriate data types were used. * Worked extensively in Query analyzer and profiler for tuning queries using variable for characteristics and query costs. * Transferred the data (ETL) to Data warehouse by SQL Server 2005 Integration Services. * Experience in writing technical reports for the management and for other of Production support. * Provided 24x7 production support for SQL Server databases on Clustered Servers with sizes ranging from 1 to 2 Terabytes to achieve maximum performance and uptime in production environment. Environment: MS SQL Server 2008R2/2005/2000, T-SQL, SSIS, Windows Server 2008R2, Windows Server 2003, LiteSpeed 4.5, Red-Gate, MSE, JavaScript, .Net Framework, C#, MS Visual Studio 2008/2005, SQL Profiler, Performance Monitor, Backup Utility, Mirroring, Oracle 8g, MS-Access, BCP, JAMS7.4, PAL tool. Education Bachelor's Skills Sql Dba, Sql Server, Oracle Dba, DBA	Database_Administrator
SQL Server Database Administrator SQL Server Database Administrator MS SQL Server Database Administrator Milford, CT Over 9 years of experience in Microsoft SQL Server Database Administration and Development for very large and complex databases in SQL Server 2016, 2014, 2012, 2008R2, 2008 and 2005 Sponsorship required to work in the US Work Experience SQL Server Database Administrator Wells Fargo - St. Louis, MO June 2017 to Present Provides a range of database management oriented services including product selection and strategy, tooling support, standards establishment, risk management and compliance oversight, database design, administration and management for Microsoft SQL Server Databases. SQL Server Database Administrator / Developer Microsoft - Redmond, WA May 2013 to April 2017 SQL Database Administrator IMS Health - Chennai, Tamil Nadu September 2011 to April 2013 SQL Database Administrator Frontier Airlines - Chennai, Tamil Nadu July 2010 to August 2011 Education Masters in Computer Science Osmania University - Hyderabad, India June 2005 to March 2008 Skills Microsoft SQL Server DBA (8 years), Microsoft Business Intelligence (6 years), Power BI (2 years), Powershell (4 years), HTML (2 years), Microsoft Azure (3 years), Tableau (2 years), MySQL (1 year), AWS [Amazon Web Services] (1 year), DBA (8 years), Oracle Database Administration (2 years), Sybase Database Administration (2 years), Sql Dba, ETL, Sql Server, Alteryx (1 year) Links https://www.linkedin.com/in/sunilraghav0915/	Database_Administrator
Data Manager (Full-Time 40hr-per week) Data Manager (Full-Time 40hr-per week) Data Manager (Full-Time 40hr-per week) - Radiance Technologies Dayton, OH Work Experience Data Manager (Full-Time 40hr-per week) Radiance Technologies February 2017 to Present Data management, as a Radiance Technologies employee has put me on a unique program team. The Data Innovations Team and I have been and still are the leaders in the fields of Research and Processes Development for a substantial $300M+ effort by NGA. The following are some of my roles and responsibilities as a member of the Data Innovations Team: Contract and proposal technical writing for contracts valued at $3M+. Documents new and developing work processes for the data innovation team. Develops custom tool within Python. Conducts tool debugging and a variety of other script augmentations. Produces new products based on the consumers RFIs and EEIs. Custom schema development for work projects, this ensures compliance with the (Oracle 12g) database. Concurrently provides quality assurance for more than 250,000 pieces of data daily. Works within an Oracle environment, providing QA/QC services of Structured Observation Management data. Jointly manages the organizational share drive and share point. The diligent management of these organizational drives has streamlined the production and analytic production workflows. Concurrently manages and maintains tens of thousands of multi-INT and data products with more than a million data points in support of multi-intelligence analysts. Works diligently to Information Security and data compliance for the SOM data base. Provides analytic data and data support to 71, GEOINT, and multi-INT analyst. ACCOMPLISHMENTS Received face to face accolades from the Director of NGA Mr. Robert, Carrillo for our outstanding work and "Being far ahead of NGAs current efforts". (2017) Given accolades from the commanding officer of the National Air and Space Center for our combined efforts giving us the title "The crown jewel" of the GSI Squadron. (2018) Praised as the team that distinguishes the Battle Space Characterization Cell by both the Deputy and the Commanding officer of the GSI Squadron. (2018) Senior Intelligence Analyst (Part-Time 16hr-per month) EUCOM JAC September 2016 to Present As a United States Army Reserves, I lead a team of 40 analysts alongside the production lead. As a detachment of the European Joint Analytic Center, we service a diverse requirement set from our parent unit located a Camp Molesworth, England. Below are some of my current responsibilities as the Senior Intelligence Analyst for DET 5, EUCOM JAC: Coordinates and schedules national and theater multi-INT collection assets to provide updated intelligence. Has an in-depth knowledge of HUMINT, SIGINT, IMINT, MASINT, OSINT, GEOIN, GMTI, and how to integrate and fuse these INTs to generate new Multi-INT products to satisfy customer needs. Plans collect, organizes, assesses and disseminates intelligence-related information and materiel from the EUCOM to meet the broad needs of the Unit Command. Exploits multi-source intelligence to draft, write, and produce a wide array of analytic reports and products such as (Link analysis, Association matrix, Geospatial maps, GMTI trackers, Biometric watch list, COAs, Risk matrix), at various classification levels. ACCOMPLISHMENTS Received the Analyst of the Quarter FY19 Q2 for support during Austere Challenge 2019. Receives constant accolades from Commanding General and senior staff of the Joint Analytic Center at Camp Molesworth and the Commanding General of the Military Intelligence Reserve Command for our continued analytic support. (2016-Present) Received Personal acknowledgment by the Senior Analyst at Camp Molesworth for two products I created for analytical support in September 2018. Senior Administrator, SOCCER Database Manager (Full-Time 40hr-per week) Sawdey Solution Services, Inc October 2016 to February 2017 Quantech Services As a Senior Administrator within Quantech Services was a unique experience for me. I was a sub-contractor for a lager service provider Sawdey Solution Services, Inc. As a Senior Administrator, I was contracted to support the director of plans and programs for the Air Force Life Cycle Management Center. Below were some of my responsibilities as a Senior Administrator Analyst for AFLCMC/XP-OZ: Managed and maintained 100+ tasks daily with more than 10,000 data points in support of XP-OZ's SOCCER database. Preformed corrections, and overall quality control of the data within the organizational database. Was responsible for improving the existing AFLCMC/XP-OZ SOCCER process. Within the 50 days of employment, I developed and streamlined the organizational standard operating procedures. I increased the working efficacy by reducing outstanding work projects and tasks from 145% over to 14% inline. This was well below the director's expectation and created 87% in operational effectiveness. Worked with the data scientists and financial controllers to implement new analytic software like Tableau to expedite products and , thus creating an agile XP-OZ. Assisted with briefing slides and organizing meetings that related to a wide array of subjects like strategic resource management, manpower allocations, and budgeting. Regularly interacted with General Officers, SES Civilians, USAF Senior Leaders, and other key stakeholders within AFLCMC to accomplish programs, tasks, and other organizational requirements. ACCOMPLISHMENTS Recognized by Major General Davis, the Deputy Commander of AFLCMC and Lynn Evanston, the Director of AFLCMC XP-OZ exceptional job performance, and going above and beyond for the planning and execution of the annual XP-OZ event. (2017) Security Manager, Senior Intelligence Analyst (Full-Time 40hr-per week) 75th Fires Brigade April 2014 to September 2016 75th Fires BDE As the Senior Intelligence Analyst for the 75th Fires Brigade, I served in many different roles. These roles were: Security Manager, Foreign Disclosure Officer, Anti Terrorism Officer, State Department Liaison, Property Book Manager valued at $70M, Physical Security Manager, Information Security Manager, Day cap Program, and several other duties. Planned, collected, organized, assessed, database and disseminated intelligence-related information and materiel from the PACOM and CENTCOM for subordinate commanders. Developed, managed, and supervised training requirements for 8,500 Soldiers and Civilians, ensuring combat readiness of all-source intelligence analysts in support of highly sensitive and classified operations. Created area-specific command read books with analytical assessments. I also provided updates to it weekly to reflect the current threat-temp, civil dispossessions, operational environment, and any other relevant reporting from the area like INTSUMs and GRINTSUMs. Perform physical security surveys and site visits. These visits were to ensure compliance with the standard set forth within the Units Standard Operation Procedure, Army Regulation's and the Department of Defense Directives Conducted site analyst to determine the appropriate levels of protection for installation sites, unit headquarters, and other facilities within the unit footprint. Previously responsible for security management aspects of $200M+ of unit property and 8,500 unit personal. Served as Intelligence and Training Program Manager for 8,500 Soldiers and Civilians for intelligence oversight, educational foundry training, Intelligence Alignment Readiness Programs between the Brigade, 6 Other Subordinate Units, and III Corps. Revised and disseminated regulatory guidance and policies from DOD, DA, IMCOM, and TRADOC to 24 subordinate Security Managers. ACCOMPLISHMENTS Recognized by Commanding General as Intelligence Support Soldier of the week for exceptional job performance Deployed and Redeployed a 20 Soldier Brigade intelligence section with zero degradation in supportability Senior Administrator, Operations Officer (Full-Time 40hr-per week) U.S. Army July 2013 to March 2014 3-1 Infantry Division As the unit Operations Officer and Senior Administrator, I served as the focal point for all training, planning, budget aspects of the unit. Accurately gathered and complied personnel data for 150 Soldiers into Army database for administrative records keeping. Chaired long-range planning meetings, Soldier promotion meeting, and built long-range training schedules. Provided expertise in technical and administrative areas of record management and Data Quality Assurance (DQA). Expertly utilized digital management and data archiving software to publish current and future military operational plans. Adept in complex research, data management, and providing assessments on relevant multi-discipline intelligence sources. Served as a Senior Leadership, making recommendations throughout the entire Military Decision Making Processes for all current & future operations through allocating resources, budgets, and staffing processes. Established and provided instructional training for 150 military intelligence personnel. ACCOMPLISHMENTS Hand Selected by Commander, 1 of 53, to serve on Command Support Staff. Joint Collection Manager, Intelligence Analyst (Full-Time 40hr-per week) Infantry Battalion January 2010 to May 2013 As the Joint Collection Manager, I managed the task-force collection requirements for its area of responsibility. As an Intelligence Analyst, I served as the SME for analytical assessments for a specialized area of the units AOR. Was the primary Joint Collection Manager for Battalion; responsible for building ISR collection plans and tailoring them to meet the need of the consumer. Developed, planned, collected, organized, assessed, and disseminated multi-INT related information and products from the PACOM AOR and CENTCOM AOR to the unit command and provided my analytic assessment. Served as an Army targeting NCO in the joint USAF, USMC, USN and interagency targeting cell. Served as the sole intelligence liaison representative between Afghanistan military forces, Albanian Special Forces, Romanian Special Forces, United Kingdom Special Operations, CIA and other governmental organizations for intelligence sharing and joint collection efforts. Exploited multi-source intelligence to draft, write, and produce a wide array of analytic reports and products such as link analysis, association matrices, geospatial maps, GMTI trackers, and biometric watch lists at various classification levels. Ensured adherence of peers and subordinates to the Intelligence Cycle (four steps of IPB/plans, data collection, data exploitation, analysis/product development, intelligence dissemination) for all missions in theater. ACCOMPLISHMENTS Joint intelligence and targeting missions reduced 80% of all IEDs throughout Spin Boldak Province, Afghanistan. SKILLS PROFILE SUMMARY Possesses a Valid TS-SCI Security Clearance (in-scope). Eight and half years of experience as a senior intelligence analyst, with joint operating expertise within the Combatant Commands of PACOM, CENTCOM, A EUCOM. Ten years of combined experience with large quantities of logistical, personal, geospatial, academic, and object-based data. Twelve years of combined experience as a project manager, personal manager, and in senior management for service-based, commercial based, military-based, and IT-based industries. Six and half years of combined planning experience within security-based, commercial-based, military based, and IT-based industries. Ability to manage extensive information sources and extract, investigate, analyze, and present information. Joint Service experience with USAF, USMC, USN, NATO, and bilateral partners. Exceptional communicator, presenter, critical thinker and collaborator - well known for exceeding the standard, fluency of ideas, reasoning, and persuasive, cooperative, consensus. Capable of leading and negotiating strict deadlines to meet expectations - high interest in building shared visions and guiding actions to achieve results. Education Masters of Business Administration in Business Administration Indiana University 2022 Masters of Strategic Management in Strategic Management Indiana University 2022 Masters of Information Systems in Information Systems Wright State University 2018 Bachelors of General Studies in Business & Management Columbia College 2016 Associates of General Studies in General Studies Columbia College 2015 Associates of Applied Sciences in Intelligence Operations Studies in Intelligence Operations Studies Cochise College 2015 Skills Data Management (8 years), Military (10+ years), Management (10+ years), Project Management (7 years), Leadership Development (8 years), Information Technology (10+ years), Personnel Management (8 years), New Product Development (5 years), SQL (6 years), Word (10+ years), Excel (10+ years), Powerpoint (10+ years), Acrobat (10+ years), Technical Writing (5 years), Technical Support (3 years), General Management (10+ years), Python (3 years), XML (3 years), VBA (2 years), Public Speaking (10+ years), Strategic Planning (10+ years), Staff Management (10+ years), Staff Development (10+ years), Change Management (8 years), Customer Service (4 years), Mentoring (10+ years), Consulting (5 years), Data Mining (10+ years), Data Entry (10+ years), Data Analysis (3 years), Database Management (8 years) Certifications/Licenses Microsoft Dynamics Student Certificate May 2019 to Present	Database_Administrator Security_Analyst
Site Team Lead Project Manager System/ Database/Client Support Administrator Site Team Lead Project Manager System/Database/Client Support Administrator Team Lead Manage 8 Techs - Lackland AFB San Antonio, TX IAO, ISSO, CPR TASM, CPR Admin, Sec+ in 09/2018, A+ in 07/2009, A+ CE through 2020, and MCST certified in 10/2010. I have a secret clearance. I am a knowledgeable IT Manager, with 18 years experience in various support & training roles in high-tech hardware, software, & telecommunications industries. I have an Associate's degree in Electronics Engineering Technology from ITT Tech, San Antonio, TX in 06/2001. I have solid experience supporting both software, hardware, computers/laptops/tablets and Audio Visual, for example: Printers, Fax/Copy machines, Servers/Tape Backup, Windows 2000, XP, Vista, Windows 7, Windows 8, NT, Windows 10, MS Office, MS Outlook, Password resets, server admin & configuring & installing operating systems. Authorized to work in the US for any employer Work Experience Site Team Lead Project Manager System/ Database/Client Support Administrator MSI, Lackland AFB 2018 to Present Site Team Lead Project Manager System/ Database Administrator I manage 8 techs. I wright the Consolidated Support End of Month Deliverables for the contract to be submitted to the 37th Training Group IT Services. Create and test backups of data, provide data cleansing services, and verify data integrity. Manage and update user access permissions, data schemas, roll-backs, resets and integration with applications. Maintain the 5 CPR "CaC Pin Reset" systems for the Group. Monitor and maintain security and configuration of databases and database software. Install, relocate, support, and maintain computer systems. Plan and respond to service outages. Diagnose software and hardware failures to resolution. Install, update, maintain Standard Desktop Core Configuration (SDCC). Install, implement and maintain system Provide Help Desk Tier 1 and/or Tier 2 support for technical assistance for over 2000 systems. Client Support Admin Lackland AFB 2014 to 2018 Help Desk Specialist II I work under the 37th TRSS and supported approximately 2000 systems across Lackland, Medina and Camp Bullis. I also train the new help desk technicians on all the systems/duties that are required for their positions. I reset passwords, migrate systems from Windows 7 to Windows 10. I reload Operating Systems, transfer user profiles of high value clients and create/maintain computer accounts in DRA. I am responsible for setting up/maintaining hardware like desktops, laptops, projectors, smart boards, pa systems, printers, web cams, video surveillance systems, digital cameras/scanners, fax, CAC pin reset, copy machines, etc. Client Support Admin Lackland AFB 2010 to 2014 Help Desk Specialist II I worked under the 37th TRSS and supported approximately 2000 systems across Lackland, Medina and Camp Bullis. I trained the new help desk technicians on all the systems/duties that are required for their positions. I reset passwords, migrate systems, reloaded Operating Systems, transferred user profiles of high value clients and created/maintained computer accounts in DRA. I was responsible for setting up/maintaining hardware like desktops, laptops, projectors, smart boards, pa systems, printers, web cams, video surveillance systems, digital cameras/scanners, fax, CAC pin reset, copy machines, etc. Client Support Admin Lackland AFB 2009 to 2010 Help Desk Specialist I, I supported the 37th TRG/37th TRSS all classrooms, and the rest of the building 9225 and 9122. I reset passwords, reloaded Operating Systems, and updated user information protection in DRA. I set/modify permissions to folders on the server. I took care of all computer/Tech problems for all of building 9225 and 9122, which included hardware like desktops, laptops, projectors, smart boards, pa systems, printers, web cams, digital scanners, fax, CAC pin reset, copy machines, etc.. Skills PRINTERS, INVOICING, DATABASE, ORACLE, TEAM LEAD, Manager (1 year), Software Backup (1 year), Consolidated Monthly Deliverables Reports (2 years) Certifications/Licenses Security+ September 2018 to September 2021 Additional Information TECHNICAL PROFICIENCIES Platforms: Dos 3/5/6/6.22/7, Windows 3.1/9x/ME/NT/2000/XP Home/XP Professional, NT, Vista, Windows 7, 8, 10, Mac OS 7.x-9.x/X (10.1/10.2) Networking: Protocols TCP/IP, Clients (Netware and Microsoft), DNS, Applications (email, browsers, FTP, SSH/Telnet, NNTP), Active Directory, Networking from making cables to setting up full Networks from the ground up. Tools: DRA, Remedy, IAO Express, Microsoft Office Suite 97 through 2016, Oracle Database applications (financial/invoicing), Lotus Notes, Norton, Firewall, Ghost, Norton Antivirus, Norton System Tools, McAfee Antivirus, PKC Coupler, Adobe Photoshop 4 through CS 3, Adobe, Illustrator 8 through CS 3, Pinnacle, Vegas Video 4.0 through 6.0, DVD Architect 1.0 through 3.0, Sound Forge 4.5, Internet Explorer 3 through 11, Netscape 3 through 5, Safari 1.0 through 2.0, Track-IT! Additional Duties: Team Lead in charge of 8 Techs, I combine all end of month reports from my techs into the 37th Training Group IT Services Consolidated Support Monthly Deliverables Report that is sent to the Government, IAO, ISSO, CPR TASM, CPR Admin for 5 CPR Systems, Writing Scripts for clearing profiles, pushing shortcuts and folders to the public desktop, installing printers, forcing updates in SCCM, rebooting Systems, Computers/Laptops/Tablets, CST/CSA for over 2000 Systems, All Database Backup for the 37TRG, 37TRSS, 341TRS, 343TRS, 344TRS, Army, SGV1, Testing, USMC for this contract.	Database_Administrator Systems_Administrator Project_manager
Data Analyst Data Analyst Data Analyst - Genworth Richmond, VA An analytical and detail-oriented Data science professional with proven records of success in the collection and manipulation of large datasets. Over 5 year of experience in data manipulation, wrangling, model building and visualizing data. Designed data collection systems and strategies that optimize statistical efficiency and data quality. Ability to perform Data preparation and exploration to build the appropriate machine learning model. Proficient in Statistical Modeling and Machine Learning techniques in Forecasting/ Predictive Analytics, Segmentation methodologies, Regression based models, Hypothesis testing, Factor analysis/ PCA, Ensembles. Expertise in Machine Learning models like Linear, Logistics, Decision Trees, Random Forest, SVM, K-Nearest Neighbors, clustering (K-means, Hierarchical), Bayesian. Implement and practice Machine learning techniques on structured and unstructured data with equal proficiency. Experience with Data Analytics, Data Reporting, Ad-hoc Reporting, Graphs, Scales, Pivot Tables and OLAP reporting. Used Tableau to refresh and make changes to the dashboards. Engage with management to define the scope and drafting requirements Experience in writing complex queries, subqueries, and Triggers involving multiple tables using SQL for data integrity Work Experience Data Analyst Genworth - Richmond, VA January 2018 to Present Genworth Financial is an S&P 400 insurance company. The firm was founded as The Life Insurance Company of Virginia in 1871. . At Genworth, we focus on our strengths and leverage our experience to provide products, services and resources that provide financial security to people's lives, families and their future. Responsible of researching and developing the action plan required for the development of model. Providing stakeholder end to end scenarios on the project life cycle. Imported SAS data files in python to test the initial phase of the project. Model data using MS Excel, Access, SQL, and/or other data ware house analytical tools Designed the visualization of the core competencies in the model parameter using ggplot2, seaborn, matplotlib. Understanding the CCAR and DFAST regulation of the company. Maintained and updated database procedure manual. Doing ad-hoc analysis and presented result in a clear manner. Coordinate with different functional teams to implement model performance and data accuracy. Used predictive modelling to increase and optimize customer experience, revenue generation, ad targeting and other business outcome. Developed company A/B testing framework and test model quality. Mined and analyzed data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies. Produced weekly and monthly dashboards and metric reports using Tableau. Used API's to develop custom dashboards to provide increased value and ROI back to our clients Conducted Google Analytics & Tag Manager audits and publish results on regular basis, track and manage all tag requests (internal and external) end-to-end. Develops key performance indicators (KPIs) to track progress, makes recommendations to work toward established organizational goals, monitors and facilitates deployment of reports to operations teams and partners. Maintain item and customer master data in ERP system Built models using Statistical techniques like Bayesian HMM and Machine Learning classification models like XG Boost, SVM, and Random Forest. Data Analyst Davelon Group - Atlanta, GA June 2017 to December 2017 The Davelon Group is a service group oriented primarily in supporting large organizations that have invested in Enterprise Wide Programs (ERP, Supply Chain, Logistics and Business Intelligence). It brings together a group of highly talented resources with proven track records in delivering value in DoD and large commercial initiatives. Combine and clean raw data into usable data sets and interpret and analyze data using statistical techniques. Coded existing model prototypes into Python. Identified and developed additional model processes. Designed data collection systems and strategies that optimize statistical efficiency and data quality. Implemented ETL using SSIS to ensure right flow of data & reverse engineered to understand business logic. Performed data analysis using Python & SQL for Data Preparation & created visualizations in Tableau & SSRS Wrote efficient, modular, and dependable code, packages, libraries, and scripts. Documented all work extensively and provide timely reporting to management on all projects and workflows. Involved across the lifecycle of analysis-related activities, including implementing requirements, collecting data, developing analysis, and monitoring performance and quality to identify improvements. Operating on SQL queries for data conversion from multiple source systems to Common Data Model system. Data Scientist Philips - IN January 2015 to October 2016 Involved in the entire data science project life cycle including data extraction, data cleansing, transform and prepare the data ahead of analysis and data visualization phase. Used R to manipulate data, develop and validate quantitative models. Cleansed the data by eliminating duplicate and inaccurate data in R and Python. Tested the data and removed the outlier if any. Machine learning algorithm such as linear regression, logistic regression was built on correlated data sets and emphasized on advanced algorithms like neural networks, SVM. Contributed Technology, Project management, and Business management functions to push the business forward with innovative solutions. Performed data acquisition and exploratory data analysis in R. Visualized team metrics and communicated to the higher management using Power BI. Develop testable hypotheses, test and measure results. Build, update and maintain dashboards that report on key business metrics Query and analyzed large sets of data from multiple sources and system tools. Process ad hoc analysis requests and make recommendations to stakeholders Experience in descriptive statistics and hypothesis testing using Chi-square, T-test, Pearson correlation and Analysis of variance (ANOVA). Analyzed Relational & Non-relational data using MySQL and HBase. Involved in addressing a wide range of challenging problems using techniques from applied statistics, machine learning and data mining field. Fine-tuned models to obtain more recall than accuracy. Trade-off between False Positives and False Negatives. Evaluated models using Recall, Precision, Cross Validation and ROC. Z-score standardization, Laplace estimator and other techniques was applied on the model for performance improvement. Preparing the Final Documents with all the recommendations and ensure delivery to the Client before EOD. Data was visualized using different visualization (scatter plot, box plots, and histograms) techniques from ggplot2 package in R. Tried and implemented multiple models to evaluate predictions and performance. Associate Data Analyst Abhudhaya Multimedia - IN January 2014 to December 2014 Conducted the initial data quality check to verify the correctness of the collected data. Conducted naive outlier analysis to improve the classifier quality Tested different sampling techniques to account for the imbalanced training set. Under sampling proved to be the most effective method to balance the two classes. Develop reports to help business operators stay nimble and make strategy recommendations to inform acquisition marketing, major product and operational decisions. Worked closely with data engineers to build a data pipeline that prepares aggregated results for dashboards using SQL Explore our data through user segmentation, cohort analysis, funnels, regression models, etc. to drive a better shared understanding of user behavior Created views and models using 3rd party tools. Develop testable hypotheses, test and measure results. Develop Tableau workbooks from multiple data sources using Data Blending. Data Analyst Aditya Birla group July 2012 to December 2013 Identified, analyzed, and interpreted trends or patterns in complex data sets, using data to locate and define new machine-learning improvement opportunities. Filtering and "cleaning" data by reviewing reports, data files, and performance indicators to expose and plan corrections to code or data problems in R. Analyzed the data and provide the insights about the customers using Tableau. Created and maintained studies, dashboards and reports which provide new insights, information and ideas that lead to data-supported product improvements and actionable insights for our customers. Designed reports, dashboards, and visualizations of various datasets for various team functions. Tracking End-to-End contact Workflow to ensure there is no issues in quality of data. Analyzed Business & Technical Requirements to create Detailed Source to Target Mapping Documents. Performed Data Profiling, Review Results with Business Users, Technical Architects & Data Governance Specialists to devise standardized Data Quality Rules. Coordinated with Technical Architecture, Data Architecture, Development (ETL) & Quality Assurance (QA) Teams for the successful & timely delivery of the project. Generated a Tableau dashboard visualizing the different Segment clusters. Assisted in building a Business Analysis Process Model using Rational Rose and Visio Performed extensive Requirement analysis and designed Use Cases, Activity Diagrams, Sequence diagrams and OOD. Database administrator Adecco India pvt ltd May 2008 to May 2010 Build database systems of high availability and quality depending on each end user's specialized role. Design and implement database in accordance to end user's information needs and views. Monitored database efficiency Sustaining the security and integrity of data Creating complex query definitions that allow data to be extracted Updated and amended existing databases Contributes to team effort by accomplishing related results as needed. Maintains quality service by establishing and enforcing organization standards. Identifies database requirements by interviewing customers; analyzing department applications, programming, and operations; evaluating existing systems and designing proposed systems. Supported team which is working on developing queries and procedures for data extraction from the Postgres Database. Communicate regularly with technical, applications and operational staff to ensure database integrity and security. Education Master of Science (M.S) in Information Systems in Information Systems Pace University, Seidenberg School of CSIS - New York, NY Post-graduation Diploma in Management and Research in Management and Research Pillai Institute of Management and Research - Navi Mumbai, Maharashtra Bachelor of Engineering in Electronics & Instrumentation Shri Govindram Seksaria Institute of Engineering and Science - Indore, Madhya Pradesh Skills Database, Mysql, Sql, Qlikview, Tableau, C++, Php, Python, Visio, Sftp, Eclipse, Java, Ftp, Telnet, Visualization, Excel, Microsoft office, Windows 95, Documentation, MS Office	Database_Administrator
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator Stone Mountain, GA Over 4 years plus of strong experience in Oracle database administration in heterogeneous system environment including, UNIX, and Windows, supporting a variety of mission critical applications with Oracle 11g and 12c. Proven technical knowledge of infrastructure management (network, systems), combined with outstanding leadership ability and creative problem solving skills. Possess excellent communication /documentation skills and strong aptitude to analyze and resolve problems. Supported as Production and development DBA. Involved in Change/Release/Patch management and off-shore co-ordination, Product development, data center Migration, Upgrade and Integration. Administration including design, deploy, tune, trouble-shoot. Efficient to manage 50+DB. VLDB size in 5 TB. Management of schemas, objects, USERS and PRIVILEGES 10g OEM Grid Monitoring. Upgrade databases from 10g to 11g and 11g to 12c.. Expertise in Database Space Management, experience in troubleshooting and performance tuning. Excellent analytical and problem-solving skills, Sound judgment and use of initiative. Recovery of Databases (Recovering from Media Failure, Recovering tables dropped accidentally, Recovering data files, Recovering from Block Corruption etc.). Experience on working with data guard physical standby databases. Manage Data Guard, Fail-over, switchover. Open physical standby. Flashback of database. Configure 11g Active data guard. Performed Backup/restore/recover using RMAN and user managed. Create backup/restore strategies. RMAN, UNIX script for backup. Excellent Written and verbal Communication skills with a customer service oriented attitude.. Authorized to work in the US for any employer Work Experience Oracle Database Administrator Murata Electronics, TX April 2015 to Present Responsibilities: Data Guard, EBS, Create Physical/logical standby Provided valuable inputs for various performance tuning issues. utilization, SQL Tuning, SGA tuning, Shared Pool tuning, Buffers and Disk I/O tuning using Oracle's regular performance tuning tools like Explain.. Planning Backup/Restoration Strategy, Planning and scheduling Backups, taking Logical Backups (with Export and Data pump utilities). Creating & Managing Database Structures, Storage Allocation, Table/Index segments, Constraints, Database Access, Roles and Privileges. Implemented and managed optimum physical database design (tablespaces, datafiles, extents, redo logs, archive logs) and assessed database capacity by monitoring online storage, growth and file system space, in adherence to the Optimal Flex Architecture. Cloned schemas, objects and data on new server using exports from 10g database and imported in 11g using data pump. Used Data Pump for export and import. Wrote scripts for Backup of databases, maintenance of archive logs for databases. Streamlined backup procedures and implemented RMAN for backup and disaster recovery. Designed, developed and maintained UNIX shell scripts to collect and monitor database metrics and Statspack snapshots and reports. Monitored and provided weekly reports on the server's memory, disk and CPU I/O using HP tools and UNIX command-line utilities. Provided maintenance of user accounts, privileges, profiles and roles. Involved with OLTP relational databases system analysis, design, implementation and management. Upgrade/Migration of Databases from Oracle 9i to 10g, Cross platform migration from different platforms. Administered (11g RAC) environments adding and removing nodes to the cluster and handled performance tuning using AWR. Supported off-hour on call support for database related issues. Documented the Standard Processes for peers to follow. Environment: Oracle 9i, 10g, 11g, RAC, OEM, DATAGUARD, RMAN, Data Pump, Diagnostic and Tuning Advisors. Oracle Database Administrator DONNELLY COMMUNICATIONS, GA January 2014 to April 2015 Responsibilities: Provide day-to-day databases support for users & application teams. Implementing database backup & restorations Implemented new features of Oracle 11g like Automatic Memory Management, Automatic SQL Tuning, Case Sensitive Passwords, Data Recovery Advisor, Database Replay, Query Result Cache, Read-Only Tables, Secure Files, SQL Access Advisor, SQL Performance Analyzer, and SQL Plan Management, Statistics Collection Enhancements. Perform other regular DBA activities including space management and performance monitoring. Keeping the databases up to date with respect to Latest PSU's and very comfortable in applying patches. Planning and scheduling Backups, Database Recovery, taking Logical Backups (with Export /Import), Database backup (Hot & cold) Proficient in managing Oracle Instance, database storage structure, schema objects. Installed & Configured Oracle 11g Grid Control for monitoring over 200 Prod / Non Prod Hosts. Taking Periodic Backup of the databases and the software using RMAN. Flash Recovery of Database (Recovering from Media Failure, Recovering tables dropped accidentally, Recovering data files, Recovering from Block Corruption). Performance tuning which includes creating indexes, analyze, explain plan, optimizer hints. Environment: Oracle 10g/11g RAC, SQL developer 1.3 Junior Oracle DBA Convergys January 2012 to January 2014 Responsibilities: Performance tuning of application and database, identification and resolution of contention, defining and implementing Backup Recovery policy, and day-to-day monitoring of the Production database Worked on the physical and logical designing of the database, which includes the distribution of data- files on different disks Controlled and monitored user access to the database. Optimized the performance of the database. Tuned SGA data dictionary and set database parameters Defined and implemented database backup and security strategies, tested the backups periodically for consistency and reliability Identified long-running database queries, refining queries for better performance, and working with end- users to implement changes Created primary database objects (tables, views, indexes) once application developers have designed an application Worked with Oracle Diagnostics tools such as Explain Plan, SQL Trace, Used to analyze timing and execution plan for SQL query to tune the SQL statements Reorganized data files, identified and eliminated contention factors like I/O, buffers and locks Allocated the separate rollback segments for the Batch processing jobs in order to speed up processing Reorganized data files, identification and elimination of contention factors like I/O, buffers Environment: Oracle 10g and 9i, RMAN, Export/Import, SQL, PL/SQL, SQLLoader. Education Asc. Psychology Georgia State Perimeter University - Atlanta, GA 2008 to 2016 Bsc in Information Systems Georgia Southern University 2010 to 2014 Skills Database (5 years), databases (3 years), Oracle (5 years), RMAN (5 years), SQL (5 years), Oracle Dba, Sql Dba, DBA, Oracle Database, RAC, Sql Server, Sql Database Additional Information Operating systems LINUX, MS-DOS, NT, , Windows Advanced Servers 2000/2003. Databases Oracle 11g, Oracle 12c Oracle Database Tools SQLLoader, OEM, SQL Developer, Grid Control Tools & Utilities Export/Import, RMAN, Data Pump, ERWIN. Languages PL/SQL, SQL, Unix shell scripts. Web Tools HTML and XML, SQL NET, ODBC, TCP/IP Technical Skills	Database_Administrator
Database Administrator III Database Administrator III Dallas-Fort Worth, TX Technically skilled, quality-focused, and results-driven Database Administrator with experience in providing high availability Oracle database solutions using Oracle RAC, ASM, Data Guard and experience in administering Netezza Appliances. Authorized to work in the US for any employer Work Experience Database Administrator III Fannie Mae - Dallas, TX December 2016 to July 2017 Served as technical lead in maintaining and modifying Oracle 11gR2, 12cR1, and 12cR2 database(s) in production and lower environments. ? Provided technical and project leadership as well as staff supervision during various phases of development, migration, testing, and acceptance of a large-scale product rollout. ? Tracked system availability, uptime, and performance using Oracle Enterprise Manager, OEM 12c and 13c. ? Conferred with application development staff and project management staff regarding project planning, resource allocation, task definitions and schedules for substantial projects involving Oracle database(s). ? Planned and designed Oracle database changes necessary for data conversion, tool configuration, data refresh or migration or other initiatives related to large application development projects. ? Troubleshot and conferred with others to resolve errors, production problems involving databases to determine causes and proposed solutions. ? Set and documented standards for use of Oracle databases with objectives of data integrity, data security, efficient operation, audit requirements, and the like. ? Communicated to others in development or database administration roles. ? Conferred with managers in networking, systems operations, applications, and client/user community to maintain stable and efficient operating environment for database(s). ? Automated Oracle database patches using OPatch by integrating with ServiceNow. ? Performed Oracle database upgrades from 11gR2 to 12cR1 and from 12cR1 to 12cR2 using Data Guard (logical standby), DBUA and manual methods. ? Responded to Oracle database requests using Service Now (ServiceNow). Senior Systems Engineer (Sr. Oracle-Netezza DBA) TMX Finance - Carrollton, TX September 2014 to December 2016 Administered Oracle single-instance and RAC databases using Automatic Storage Management (ASM). ? Built disaster recovery solutions using Oracle Data Guard physical standby databases and Data Guard Broker. Implemented and maintained Oracle Active Data Guard to meet reporting requirements. ? Established and maintained backup and recovery processes using RMAN. ? Performed performance tuning using ADDM, AWR and tkprof. Performed SQL & PL/SQL tuning using various tools including explain plans, appropriate indexing and partitioning. ? Performed database upgrades from 11gR2 to 12cR1 using Data Guard (logical standby), DBUA and manual methods. ? Maintained appropriate database patch levels using OPatch. ? Automated DBA tasks using shell scripts scheduled in CRONTAB & Control-M. ? Performed and automated data migration using Data Pump. ? Maintained lower environments in vCloud (DEV, QA & UAT) by performing refreshes using RMAN Duplicate. ? Migrated databases to the cloud, specifically VMWare vCloud solution. ? Created and maintained database templates in VMWare. ? Administered and maintained OEM 12c Cloud Control for monitoring database availability and performance. Integrated OEM 12c Cloud Control with MS SCSM for enterprise alerts and Active Directory. ? Administered and maintained Netezza appliances on NPS versions 7.0x - 7.2x. ? Performed backup and recovery of Netezza databases using nzbackup and nzrestore. ? Maintained appropriate NPS release level by performing NPS upgrades. ? Performed refreshes of Netezza development appliance using nzrestore. ? Engaged vendor support to identify solutions to issues. IT System DBA Administrator IV Essilor of America - Dallas, TX February 2011 to September 2014 Worked with IT System Administrative group on plans for installation of hardware, SAN disks, hardware upgrades, network components (hardware and software) and bandwidth management to help ensure proper capacity is maintained. ? Ensured the Oracle and Informix RDMBS were correctly integrated in current software map, middleware framework and global infrastructure the information system relied on. ? Maintained appropriate system release/patch levels. Performed installation, configuration, integration, tuning and patching of systems. ? Planned, implemented and forecasted system architecture requirements to support the business needs (in collaboration with IT Architecture). ? Performed Oracle backup and recovery tasks using RMAN, Data pump and Export/Import. ? Performed Informix backup and recovery tasks using Ontape. ? Automated frequent tasks using shell scripts and crontab. Worked with Automation Team to set up jobs in CA AutoSys/Unicenter. ? Performed required tuning and adjusting of parameters to optimize performance. ? Worked with Developers to tune SQL and PL/SQL. ? Performed cloning and refreshing of Oracle and Informix Development, QA and UAT instances from Production. ? Performed capacity planning in terms of memory and disk usage, establishing benchmarks for performance. EDUCATION & TECHNICAL SKILL SET Education Bachelor's Skills Oracle 9i, Oracle 10g, Oracle 11g, Oracle 12c, Oracle 18c, Oracle RAC, Oracle Data Guard, Oracle ASM, Golden Gate, Oracle GRID, Oracle OEM 12c, Oracle OEM 13c, SQL Server, PostgresSQL, Netezza, Informix, RedHat Enterprise Linux, SuSE, CentOS, Linux, IBM AIX, HP UX, Solaris, Oracle Enterprise Linux, UNIX, Windows Server, NAS, SAN, Vmware, AWS, Service Now, Remedy, Java, Javascript, HTML, XML, JSON, JQuery, SQL, PL/SQL, Shell Scripting, CSS Certifications/Licenses Oracle Certified Professional 11g Present Oracle Certified Database Administrator Professional 11g	Database_Administrator Systems_Administrator
Oracle Database Administrator (DBA) Oracle Database Administrator (DBA) Oracle Database Administrator - VERIZON Irving, TX I have over 6+ years Oracle Database Administration experience. I have worked on Installing and configuring different Oracle versions like Oracle 12c, 11g and 10g, running on different platforms including Linux, HP-UIX and Unix. I have monitored and managed databases of varied sizes ranging from 40GB to 2TB across the SDLC. I have worked for Production support on performance tuning, backup and recovery, database security, data migration, managing/monitoring databases, database/schema refreshes, cloning, data Replication. I have done Project work on Patch/Upgrade Installation, configured a Physical Standby Data guard, 2 node RAC and Golden Gate for Oracle High Availability Solutions and attended seminars on Data warehouse and data modeling. I have also supported some applications like PeopleSoft HR, FN and CRM. I have also worked with ETL. Authorized to work in the US for any employer Work Experience Oracle Database Administrator (DBA) Verizon - Irving, TX December 2018 to Present Oracle Database Administrator RILEY TECHNOLOGIES - Mooresville, NC March 2014 to Present Supporting multiple databases for production, development, test and staging purposes on Linux/UNIX, Sun Solaris and Windows environments. Setup and monitored multi-node RAC to RAC Data Guard with real time apply for Disaster recovery and offload backups. Configured and worked in Oracle GoldenGate installation, configuration, troubleshooting GoldenGate issues. Used Golden gate for zero downtime upgrate and migration. Implemented Data Guard with high availability and performance configurations and participated in Data Guard Failover tests. Created Physical Standby databases using RMAN, performed Failover and Switchover using Data Guard Broker and manually as and when required. Applied database patches using Opatch utility for RAC and Standalone databases & building Clone instances for Development and Test teams. Enhanced and enforced advanced security options such as TDE on sensitive information. Applying upgrade patch, maintenance and interim (Opatch) patches on all the databases. Refreshing Dev and Test instances with data from Production on a regular basis. Developed PL/SQL packages, DML, DDL, Oracle tables, Stored Procedures, functions, cursors, triggers and UNIX shell scripts. Created a Clone Database using RMAN on remote Server and used SRVCTL commands for Real Application Cluster (RAC) Databases. Thorough knowledge in setting up infrastructure for databases in huge datacenters. Installed Oracle 11g on Linux platform using ASM. Worked on Configuring OEM 12c console and installed OEM 12c agents on all different platforms using push method from console and also using silent method. Planning, Implementing and Validating various versions of Oracle Databases to 12c Release & upgrades on all the environments (in a procedural approach Dev, Test, Stage, QA and Production) also planning of back out procedures like downgrades/building parallel environments and also working on proof of concept for Oracle 12c upgrades. RMAN point in time recovery and instance recovery done on 11g. Developed compliance reports and performed auditing at higher levels. Scheduling repetitive activities like gathering schema statistics, exports, table space usage report using crontab. Installed and configured Oracle OEM 12c on test environments. Used OEM extensively to monitor the general health and troubleshoot/diagnose problems in the environment both on server, database level and also most importantly at the Sql level to identify and subpar sql queries. Configuring custom metrics, monitoring templates and alerts set up based on individual dba preference and also tailored to application requirements. Redesigned table and index partitioning strategies, using HINTS to improve the query performance. Developed, modified and optimized very complex queries to data retrieval Explain Plan, SQL Trace, TKPROF, parallel processing and partitioning using techniques. Monitoring the CPU, memory usage, I/O contention on servers using top, iostat, SAR, glance, vmstat etc. Analyzing STATSPACK, AWR, ADDM and TKPROF and 10046 traces for diagnosing the root cause of the issue. Installed and configured Oracle 11g database on a test server using Oracle standard procedures and OFA, for performance testing and future 10g production implementation. Implemented and managed optimum physical database design (tablespaces, datafiles, extents, redo logs, archive logs) and assessed database capacity by monitoring online storage, growth and file system space, in adherence to the Optimal Flex Architecture Provided instance level performance monitoring and tuning for Event Waits, Sessions, Physical and Logical IO and Memory Usage. Recovered huge Database (1 Terabyte) when UNDO tablespace got corrupted in Real Application Cluster (RAC) Experience in setting. up Oracle ASM storage for Oracle RAC databases Responsible for the smooth functioning of all ecommerce activities of the organization. Successfully implemented Backup & Recovery using RMAN which includes hot backups and Cold backups. Worked extensively on Performance tuning of Queries by maintaining Aggregates, Compression, partition, indexing and use of Hints, Stored outlines, Statistics. Supported development teams by providing SQL statement tuning and optimizing ETL procedures and removing load and query performance bottlenecks by using tools EXPLAIN PLAN, STATSPACK, and TKPROF. Performing monthly and annual performance reports for trend analysis and capacity planning. Assist in SQL tuning and providing consultation such as creating materialized views, adding indices, dropping unnecessary indices, using hints wherever possible, amongst others. Troubleshooting of various database performances by proper diagnosis at all levels like SQL, PL/SQL, database design, database tables, indexes, instance, memory, operating system and java calls. Knowledge in Oracle Data warehouse DBA skills relating to administration and management of VLDB environments, Oracle OLTP. Training on AWS to create VPC, EC2 instances,S3 Backups, Security groups and AWS Hub to migrate from one premise to cloud. Environment: Oracle 10g/11g/12c, RAC/10g/11g/12c, Oracle VMS, Sun Solaris, Windows Server 2003, Red Hat Linux, TOAD, RMAN, SQL server, OEM. Database Administrator BARCLAYS - Dallas, TX June 2012 to February 2014 Cloned/Migrated databases using RMAN and traditional Datapump export/import utilities in Oracle 10g. Work and managed Sql Server databases with tools like Sql server management studio and Aquadata studio. Created Oracle Wallets and implemented Tablespace level TDE security. Implemented recovery strategies whenever required and successfully recovered databases in case database crash, media/disk failures by using RMAN. Scheduling the Physical backups (hot & cold) in CRON-tab using RMAN utility and monitoring the scheduled jobs. Responsible for Creating Users, Groups, Roles, Profiles and assigning the users to groups and grant necessary privileges to the relevant groups. Used SQL TRACE, TKPROF, EXPLAIN PLAN utilities for optimizing and tuning SQL queries. Maintained the data integrity and security using integrity constraints and database triggers. Provided 24X7 support for all the production and development databases. Strong skills in applying security patches (Patch set, Critical Patch Updates (CPU) / Patch Set Updates (PSU), One-off Patch) using "runInstaller" and PERL based utility "opatch" from 10g to 11g and 12c. Highly experienced in implementing Oracle's Transportable Tablespace (TTS) feature using Datapump Export/Import (Oracle 11g, 10g) allowing users to quickly move a user tablespace across Oracle databases. Expertise in implementing data refreshes (at database, schema and table level) using RMAN utility and Datapump, conventional Export/Import of Oracle 11g, 10g. Performed Installation and configuration of Oracle 11.2.0.1 database on HP-UX platform. Successfully performed migrations from Oracle 10g to 11g RAC (Real Application) Database. Successfully upgraded the databases from 11g to non CDB 12c. Successfully migrated 12c Non CDB databases to pluggable databases. Constantly monitor the performance (V$ dynamic performance views at peak load) of the Databases and viewing Alert log files & Trace files. Used to run scripts to check the status of databases such as growing table sizes, extent allocation, free space, used space, fragmentation etc. Performed space management, capacity planning, disaster recovery and overall maintenance of the databases. Worked extensively with Physical Standby database, troubleshooting, switchover and switchback with Physical standby setup. Successfully performed data replication using Materialized views and Oracle Streams in Oracle 10g. Education Bachelor's Skills DBA, Oracle Dba (6 years), Sql Dba, Sql Server, MYSQL, Installation, MIGRATION, DATABASE CREATION, BACKUP AND RECOVERY,SECURITY, DATA GUARD, GOLDEN GATE, RAC, AWR, ASH, ADDM,EXPLAIN PLAN, (6 years), Oracle Database, Postgresql, RAC, Rman	Database_Administrator
Data Analyst and Reporting - National Call Center Operations Data Analyst and Reporting - National Call Center Operations Data Analyst and Reporting - National Call Center Operations Tucson, AZ Data Analytics Specialist with over five years of experience in analytical reporting. Areas of expertise include: developing software programs to collect, store, retrieve and analyze business data and present reports to management for use in supporting operations and business objectives. Identifying areas and methods to improve business opportunities and growth. Detail-oriented with a strong work ethic. Able to maintain high standards for problem-solving, communication, interpersonal, and teamwork skills. Experience in: Work Experience Data Analyst and Reporting - National Call Center Operations AMERICAN RED CROSS 2013 to 2015 Designed and implemented standard reports. Presented results of the analytical data to higher levels of management to support three call center divisions operations. Managed and collected data from numerous sources in various formats and translated it into a standard format. Identified problematic areas and provided recommendation for action and improvement. Created effective tracking metrics, which helped provide insight for future campaign call lists strategies and identified business opportunities/problems. Developed and implemented data collection system and strategies that optimized statistical efficiency and data quality. Interpreted data and analyzed results using statistical techniques and provided on-going reports to support and improve all three call center operations efficiencies. Created charts to identify, analyze, and interpret trends or patterns in complex data sets presenting information to production meeting personnel to assist with providing recommendations and actions for improvement. Set the quarterly production goals outlining realistic goals for all three call centers to work towards. System Database Administrator AMERICAN RED CROSS 2010 to 2013 Developed standards and guidelines for the acquisition and use of software designed to protect vulnerable information. Partnered with end users to define and develop new reports. Worked off hours to manage installation of upgraded / new database system and successfully converted data into upgraded system with no impact to business operations. Wrote SQL scripts to retrieve, update, and manipulate data in company database systems, significantly expediting retrieval times of sensitive critical data from a four-hour process to fifteen minutes. Managed and assigned staff schedules ensuring consistent coverage including sufficient overlaps in time to provide for an accurate turn over of information. Received Employee Pursuit of Excellence Award for managing the FDA regulated donor database information system, resulting in zero discrepancies for two years. Managed, coordinated, and implemented security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure. Selected to participate in prestigious leadership development program and implemented project expanding blood drive into other territories, increasing new donor base 48%. Credit Card Fraud Prevention Specialist - National Call Center CITIGROUP - Tucson, AZ 2007 to 2010 Managed in-house and outsourced Fraud Prevention teams. Acted as a subject matter expert to other departments within the organization. Assisted with customer needs, complaints, and discrepancies. Guided the team to achieve productivity and quality goals and reduce credit card fraud losses. Generated reports and made recommendations to reduce credit card fraud losses. Maintained department Quality of Service and Service level goals. Researched inquiries for credit card fraud and payment disputes, took action to resolve any issue, ensuring customer satisfaction. Coached team members to improve proficiency and achieve quality score. Sales Representative EUROPAC SERVICE COMPANY - McGuire AFB, NJ 2005 to 2007 Maintained customer, store staff, and manager relationships and satisfaction. Developed marketing promotion materials, marketing strategies to promote the sales and managed inventory of merchandise. Effectively negotiated with the store manager to increase merchandise contributions, resulting in 35% increased sale. Conducted road shows promoting new products for the company while simultaneously increasing visibility of products to entice potential buyers. Education BS in Information Technology University of Phoenix - Tucson, AZ AA University of Maryland University College - College Park, MD Advanced Certificate in Data Entry Operator Pima Community College - Tucson, AZ Skills Analytical and Reporting (5 years) Links http://www.linkedin.com/in/BettyZalenski Awards Certificate of Appreciation for volunteering as a teachers aid, U.S Department of Defense Schools Pacific Region 2003-06 Certificate of Appreciation for volunteering as a teachers aid, U.S Department of Defense Schools Pacific Region Military Spouse Certificate of Appreciation from The U.S.A.F for the commitment and numerous contributions that made positive impacts to the nations defense 2006-09 Military Spouse Certificate of Appreciation from The U.S.A.F for the commitment and numerous contributions that made positive impacts to the nations defense Staff Appreciation and Recognition Award for outstanding internal customer service, American Red Cross 2012-04 Staff Appreciation and Recognition Award for outstanding internal customer service, American Red Cross Additional Information Relational Databases Statistical Analysis and Methodology Data Structures Project Management Skills Data Management Developing Information Processing Solutions TECHNICAL SKILLS Expert with Microsoft Office, Excel, Access, Project, Word, Outlook, and Visio Crystal Report XI, SQL, HTML, Unix, Mac OS, Windows, and Tableau. In-depth knowledge of SAP Business Objects Web Intelligence Report Writer.	Database_Administrator Systems_Administrator
Web Developer & System Administrator Web Developer & System Administrator Quincy, MA Work Experience Web Developer & System Administrator Loss Mitigation Services, LLC - North Andover, MA January 2016 to April 2019 - Designing, building and maintaining a custom CRM to manage and track the companys real estate properties. - Independently adding and improving UX designs & features in the CRM for enhance usability and accessibility. - Monitoring and updating SEO content & web security across multiple domains and WordPress sites. - Creating and writing iMacros & CRON scripts for automatic database population & cleanup, auction notifications, and other misc tasks. - Provide excellent IT support and troubleshooting for staff members. - Setting up Windows servers, computers, remote accesses, printers, email & windows accounts. - Researching hardware/software specifications & pricing, and, communicating with other IT companies/services. - Coordinating and conducting system maintenance, web hosting & server migrations. - Collecting and gathering leads from various real estate databases and websites. Filemaker Developer & Database Administrator New England School of English - Cambridge, MA January 2014 to April 2015 - Assess, develop and implement new custom features to improve the current FileMaker database system. - Design new web page templates, maintain web security and update NESE websites and databases using PHP, JavaScript, MySQL, Flash, CSS, and Adobe Dreamweaver CS3. - Supervise databases (FileMaker Pro, SQL), computer systems (Mac OS X and Mac OS X server), network (wireless, switches, routers), and, any other technical systems for students and staff. - Troubleshoot problems with printers, network, mail services, web services, and perform routine data backup maintenance. - Provide excellent customer service and technical support for staff and students. - Create and manage user accounts and groups, and monitor system usage. - Design and update application form, brochures, posters, banners, advertisements, and other marketing materials. - Build relationships with translation / typesetting (for localization and internationalization) vendors. - Design, update and distribute school e-newsletters and e-holiday cards. - Coordinate and communicate with printing companies to ensure high quality marketing materials. - Organize, update and file away all localized materials, and, typeset new translations into school website and any other marketing materials. Website Designer / Developer Ministries of aides international Inc. (MAII) - Chelsea, MA June 2012 to September 2012 - Design and implement templates, databases and applications interfaces with BootStrap for company website. - Correcting existing sections to improve information processing efficiency, stronger web security and simplify for usability. - Designs, coordinates, and implements all aspects of the site user interface, relational database, PHP code, user-driven templates, databases and interfaces for employee ease of use. - Develop external Web portals allowing users to input and retrieve accurate information. - Maintain and enhance existing Web applications and ensuring all internal systems are integrated. - Runs reports status, preliminary and final design reviews while creating and managing database sites. Vision Research Assistant Visual Attention Lab - Boston, MA September 2011 to May 2012 Description: - Programming and debugging in Matlab & Python for vision study experiments. - Recruiting and scheduling people to participate in the experiments. - Calibrating the eye tracker settings and collecting data from the experiments. Studies: - Eye movements, reading, latent semantic analysis, transitional probability, semantic effects on scene viewing, estimating visual complexity, semantic transparency. - Distortion of visual-perceptual space by post-saccadic error, space perception, local vs. global processing in mental rotation. - Human-computer interaction, handheld interfaces, dyslexia, pupil size as indicator of cognitive load Education Bachelor's in Computer Sciece University of Massachusetts-Boston - Boston, MA September 2008 to May 2013 Skills PHP (6 years), MySQL (6 years), HTML (6 years), AngularJS (3 years), Javascript (5 years)	Web_Developer Software_Developer Systems_Administrator Database_Administrator
SQA Tester SQA Tester QA Manual+Automation Tester(8year) Apple Valley, MN Experienced QA Module lead with over 8+ years in IT field, specializing in Automation using Selenium, HP ALM (QC), and Quality Assurance, Manual testing, and process management throughout key phases of SDLC. Results driven with notable success directing corporate IT QA initiatives while experiencing in QA/Testing, Product Release and Support, Requirements Analysis, Managing Test plan, Test strategy, Test cases, Test scenarios with Web application Strong experience in manual Testing likes Database testing, Functional testing, Regression testing, Integration testing, UI, Alpha & Beta testing etc 2+ years of experience in writing Automating Test Scripts using Selenium Web Driver (Xpath, Actions) and TestNG Strong in creation of Test Methods, Step Definition, Feature files and test classes for Selenium - Test NG. Domain knowledge includes Financial, Banking, Insurance, Advertisement Strong in the process of Software Development Life Cycles (SDLC) Proven expertise in HP ALM (Quality Center), Jira Good knowledge in Testing Life Cycle, Automation Process, Creation of Automation Frame Work. Good in web service testing using SOAP UI Extensive knowledge in working with Page Object Model Frame Work Experience in implementation of all phases of Software Testing Life Cycle: (STLC), Requirement Analysis, test planning, Test case development, test execution, Defect management, Reporting and closer Excellent experience writing SQL Scripts. Experience in QA Resource management, including requirement analysis & interviews process Ability to handle a team, Conducting Training sessions on Selenium, Good interpersonal skills, committed, and result oriented, hard working with a quest and zeal to learn new technologies. Experience in scrum and agile mythology Driving and lead planning experience in daily stand-ups, demos, and retrospectives for your teams. Local to Apple Valley, MN, 55124 and available immediately. Technical Exposure: Testing Skills: Manual Testing, Database Testing, functional testing, Sanity Testing, ETL Testing, Web based testing, Selenium Web Driver Code using Java Operating System: WindowsXP. Mac OS Testing Tools: Selenium WebDrive, SOAP UI, TestNG Test Management tools: HP Quality Center (HP ALM), Jira, Assembla Languages: Java RDBMS: MS Sql Server. Business Domains: Advertisement, Finance, Banking, Insurance, Social Networking Testing Methodology: Agile, V&V Other Application Knowledge: SAP, Double click Automation Frame Work: Page Object Mod Authorized to work in the US for any employer Work Experience SQA Tester Evermethod Inc - Minneapolis, MN 2018 to Present Currently working on client site: state of Mn Mnlars project Automation Engineer (Training) QSpider, CA August 2017 to January 2018 actiTIME This is a web-based software that is focused on professional invoicing and collaborative working. The main function of 1DayLater is to help users create Invoices for clients. It can also be used to build Quotes and Estimates, to track time and other expenses, work to budgets, and to track projects. Multiple users can simultaneously work on the same projects together. The software would let the client time track, expenses and business miles in a single online location. Roles: Involved in designing of Automation Framework using TestNG. Identifying Test Scenarios for writing Automation Test Scripts. Writing, Reviewing and Execution of Test cases and Test Scripts. Written Java Programming in WebDriver. Preparing Test summary report, Defect analysis report. Participated in regular project status meetings related to testing. Involved in preparing and executing test cases. Involved in review of test scripts written by peers. Detecting bug and tracking the defects. Performed smoke, functional, Ad hoc and regression testing. Environment: Windows XP, SQL Server, Selenium webdriver2.53, Eclipse neon, Assembla QA Lead Module Happiest Minds Technology May 2013 to November 2016 Times Internet Limited -Expresso Expresso is the new platform designed for times of India to maintain their complete lifecycle of online Ads business .It is the single platform for sales, Client Servicing and operational team to create and track their campaign on daily base. It helps commercial and finance team to maintain their client invoicing and settlements on the daily bases. Requirement gathering and documentation Release planning, Release management and project reporting QA team planning and reporting QA team and development team sync up Project support, Resource management. Involved in the preparation of POM framework design. Writing and executing Test scripts using Web Driver. Manual test case design/review and execution/ Defect management Experience with databases like MySQL Project demos, knowledge transfer and presentation Environment: Windows XP, Java, SQL Server 2012, Selenium webdriver2.56, Eclipse neon, Assembla, Excel, SAP, Google Double Click QA Consultant AMK Technology March 2012 to January 2013 Vertica Database Administrator role AMK Technology - MY March 2012 to January 2013 Malaysia Mar 2012 - Jan 2013 HP Astro EDW EDW gets data feed from Amdocs snapshot database in Oracle structure. The snapshot database contains 3 Amdocs sources: Billing (ABP), CRM and Order (OMS). Apart from these sources there are feeds are provided in flat file and CSVs on ad-hoc and schedule basis. Most of the EDW jobs have target as Vertica database table. Understanding the EDW system from HLD, LLD docs Vertica Database Administrator role Maintaining Vertica user and production server. Estimation and Test Plan design. Development and production data sync. Uploading and executing test cases. Defeat reporting and retesting Environment: Windows XP, Java, Vertica, HP QC, Excel Sr.QA Associate Sapient June 2011 to March 2012 Associate QA L2 Sapient Corporation Pvt Ltd June 2011 to March 2012 Markit ERD is the data source for Equity Reference Data in MIMS. MIMS holds copies of data from the ERD database. Changed or new reference data is pushed from ERD to MIMS at regular intervals. Markit BA requests for new reference data to be added through In Data. The request is an XML file referred to as "List of Interest". The ERD warehouse system picks up this file and processes the request by updating MIMS' copy of ERD, if required data is already available. If the data is unavailable, it sends an email notification to the ERD operations team, who then runs a stored procedure to manually add the required reference data to the ERD warehouse. This data is then replicated into MIMS' copy of reference data. ERD team also manages corporate actions data that it receives from external systems through a third party application called XSP. Understanding the ERD-MIMS system from the required docs and HLD, LLD docs. Manual execution of the flow of the ERD - MIMS system. Updating the enhancement by adding the scenario and test cases into QC. Uploading and executing test cases into/from QC for VM6 environment. Environment: Windows XP, SQL Server 2008, QC, Excel, QA Associate Headstrong India Pvt. Ltd June 2010 to June 2011 Sr. Associate HeadStrong June 2010 to June 2011 eDelivery Enrollments & Notifications CientServ, 3D eDelivery Enrollment project on Client-server and 3D will be enhanced to allow enrollment of new document types for eDelivery. The email address provided by the client to sign-up for an online username to Client-server will be used to deliver the electronic notifications for the supported document types. In addition to current eDeliverable document types, Tax Documents (all current 1099 Forms and 1099 Corrections), and General Correspondence will be supported. Release estimation and Planning Study requirement document, test plan, test case book etc. Conducted System Testing, Functional Testing, Sanity Testing and Regression Testing Test case writing and Test Case execution.. Report bugs against the test cases and took bugs to closure after verifying. Report defect and Test result Knowledge transfer/help peers from onsite team in developing understanding of business requirements. Onsite calls handling. Environment: Windows XP, Java, SQL Server 2005, QC Software Test Engineer Global Logic August 2008 to June 2010 Associate QA L2 Global Logic, India Pvt. Ltd August 2008 to June 2010 Mamasource Mamasource is the free, local online Mother's community. Mamasource provides a safe and easy way for moms of all ages to connect with other moms in their local areas. Moms can find the advice, referrals, and insight they need in a supportive community of moms helping moms. Study requirement documents, test plan, test cases book. Conduct Functional Testing, System Testing, Sanity Testing, and Regression Testing Report bugs against the test cases and take each bug to closure after verifying. Test case writing and Test Cases execution. Report defects and test results. Requirement traceability matrix designing. Knowledge Transfer/help peers from onsite team in developing understanding of business Update Test case book with actual results. Participated in periodic project status meetings. Educated/help peers from development team in verifying business requirements. Mamasource data warehouse ETL testing. Environment: Windows XP, .Net, SQL Server 2005, SeleniumRC, Ruby on rails, Jira, Excel Education B Tech Electronics and Communicating Engineering 2004 to 2008 Skills Selenium, QA, Java	Database_Administrator Software_Developer
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator - Fidelity Investments Over 5 years' of in-depth experience as an Oracle Database Administrator with experience on 24x7 production and mission critical database support, including Data Guard. I possess strong analytical and problem solving skills, self-motivated, results-driven, team player with excellent verbal and writing communication skills. I have worked on Oracle 12c, 11g, 10g versions involving database production support, installation and configuration, patch management, Database migration, backup and recovery, cloning, space management and security management. Database Upgrades and Performance Tuning. Work Experience Oracle Database Administrator Fidelity Investments - Durham, NC June 2014 to Present Successfully installed and configured Oracle 11.1.0.7, Oracle 10.2.0.5 databases on AIX platforms. Monitored different databases and application servers using Oracle Enterprise Manager (OEM) 10g Grid Control. Loading data from flat files to database using SQLLoader, External Tables. Extensively used AWR, ADDM and explain plan for periodic performance tuning. Implementing Datapump, conventional export/import utility of Oracle 11g, 10g for re-organizing Databases/Schemas/Tables to improve the performance. Used import/export utilities for cloning/migration of small sized databases and Datapump import/export to move data between 9i and 10g/11g environments. Involved in construction of DR sites for all the Production environments. Installed 12c database Worked on Multitenant databases. Performed Database Refresh from Production to QA, UAT and Development databases. Implemented and managed optimum physical database design (tablespaces, datafiles, extents, redo logs, archive logs) and assessed database capacity by monitoring online storage, growth and file system space. Provided instance level performance monitoring and tuning for Event Waits, Sessions, Physical and Logical IO and Memory Usage. Extensive experience in RMAN recovery testing, RAC and stand alone database Recovered huge Database (1 Terabyte) when UNDO table space got corrupted in Real Application Cluster (RAC) Created a Clone Database using RMAN on remote Server and used SRVCTL commands for Real Application Cluster (RAC) Databases Implemented Data Guard with high availability and performance configurations and participated in Data Guard Fail over tests. Responsible for the smooth functioning of all ecommerce activities of the organization. Monitored data transfer between the Database servers using Data Stage, Oracle Streams/CDC Successfully implemented Backup & Recovery using RMAN which includes hot backups and Cold backups. Worked extensively on Performance tuning of Queries by maintaining Aggregates, Compression, partition, indexing and use of Hints, Stored outlines, Statistics. Responsible for setting and managing USER MANAGEMENT, SPACE MANAGEMENT Granting required privileges to users. Performing monthly and annual performance reports for trend analysis and capacity planning. Assist in SQL tuning and providing consultation such as creating Materialized views, adding indices, dropping unnecessary indices, using hints wherever possible, amongst others. Worked on both VMS and UNIX environments. Troubleshooting of various database performances by proper diagnosis at all levels like SQL, PL/SQL, database design, database tables, indexes, Instance, memory, operating system and java calls. Knowledge in Oracle Data warehouse DBA skills relating to administration and management of VLDB environments, Oracle OLTP. Experience in writing UNIX/SHELL scripts for providing the reports. Installed and configured Oracle 11g database on a test server using Oracle standard procedures and OFA, for performance testing and future 10g production implementation. Environment: Oracle 11g/11g RAC/9i, VMS, Sun Solaris, Windows Server 2003, Red Hat Linux, TOAD, RMAN, SQL server, OEM. Oracle Production Support Database Administrator Johnson Controls - Atlanta, GA March 2012 to June 2014 Implemented proactive monitoring using Tuning Pack, Diagnostics Pack, and STATSPACK, SQL Trace & TKPROF, EXPLAIN PLAN. Supporting multiple databases for production, development, test and staging purposes on Sun Solaris and Windows environments. Applying upgrade patch, maintenance and interim (opatch) patches on all the databases. Refreshing Dev and Test instances with data from Production on a regular basis. Developed PL/SQL packages, DML, DDL, Oracle tables, Stored Procedures, functions, cursors, triggers and UNIX shell scripts. Thorough knowledge in setting up infrastructure for databases in huge datacenters. Installed Oracle 11g on Linux platform using ASM. RMAN point in time recovery and Instance recovery done on 11g. Developed compliance reports and performed auditing at higher levels. Scheduling repetitive activities like gathering schema statistics, exports, table space usage report using crontab. Database monitoring/maintenance, replication process and performance tuning are done using OEM (Oracle Enterprise Manager). Implemented Flashback technology of the Oracle 11g, 10g along with Recyclebin for a faster recovery of the databases and database objects. Performed Data refresh activities using the export data pump utility. Installation of 2 node and 3 node RAC, Migrating of database to RAC database. Monitoring Health checks of OCR, VOTING DISKS and Interconnect for better performance and troubleshooting issues in RAC environment (11GR2). Excessively worked on performing database backup and recovery using RMAN. Key player in troubleshooting backup issues. Taking the RMAN incremental and cumulative backups. Good hands on performance tuning related issues with Experience in query analyzing and Performance Tuning for the SQL queries, which are running slow, consuming high resources. Worked on converting bigfile to small file tablespace conversion for very large data (included 2T of data) Performed full & incremental backup (cumulative and differential) using RMAN and implemented recovery strategies. Refreshed/cloned databases using RMAN utility. Performed Database upgrade from Oracle 9i (9.2.0.7) to Oracle 10g (10.2.0.5) and to Oracle 11g (11.1.0.7) RAC database. Successful in applying RDBMS patches, security patches for improving the security and functionality of the databases. Achieved optimized performance for the databases by rebuilding indexes, on tables and indexes. Automated the processes like moving files, managing alert log, efficient backup by developing UNIX scripts. Involved in the installation, configuration and extended support to Oracle 11g, 10g two Node RAC (Real Application Cluster) with ASM file system on AIX platform. Involved in converting a single instance database to Oracle 11g, 10g RAC databases. Installed ASM environment and migrated databases from NON-ASM to ASM. Used TOAD for database management. Made optimal use of Oracle Support in resolving the SRs. 24 X 7 Production & Development database support and administration. Environment: Oracle 11.1.0.7, 10.2.0.5, IBM AIX V6.1, RHEL 5.2, RAC, ASM, RMAN, AWR, ADDM, SQL Plus, SQLLoader, OEM, TOAD 10.0. Skills AIX (5 years), BACKUPS (5 years), DATABASE (5 years), DATABASES (5 years), LINUX (5 years) Additional Information SKILLS SUMMARY Expert in implementing High Availability solutions with Oracle 11g RAC, Oracle Data Guard and replication using Streams. High ability to analyze and understand the AWR reports and can fine tune the databases for maximum performance. Experience in system Monitoring and Database Performance Tuning using Explain plan, SQL Trace, TKPROF, AWR and also Cluster Interconnect Tuning (RAC) Provided valuable inputs for various performance tuning issues. Proficient in performance tuning using Explain Plan, STATSPACK, TKPROF, AWR, ADDM. Performance Tuning of the database (Memory Tuning, I/O Tuning) Expertise in Performing Tuning Database - Tuning involved I/O, Memory, CPU utilization, SQL Tuning, SGA tuning, Shared Pool tuning, Buffers and Disk I/O tuning using Oracle's regular performance tuning tools like Explain Plan, STATSPACK (perfstat), SQLTrace, TKPROF. Expert in Performance Tuning and Monitoring of Oracle Databases on Unix/Linux platform using database tuning, Tkprof, Explain plan, AWR and ADDM reports, Advisors as SQL Tuning, SQL Advice, Undo, Segment, MTTR, Memory. Created indexes to facilitate easy user interface implementation and tuning. Involved in construction of DR sites for all the Production and IST environments. Performed Database Refresh from Production to IST, UAT and Development databases. Proficient with Database Cloning, Migration, and Patching of Oracle Databases. Upgrade/Migration of oracle databases from 10g to 11g and 10gRAC to 11gRAC. Worked on Set up, configuration and maintained Oracle Data Guard/Active Data Guard to control Primary and Secondary databases and also to ensure disaster Good hands on experience with Microsoft SQL Server recovery using various data protection modes. Expert in RMAN backups including full, incremental and cumulative. Excellent knowledge in Flashback Recovery, Hot/Cold Backup and Cloning/Refresh of databases using RMAN. Experience in applying patches/ patch sets to the databases. Extensively worked on Import/Export and Data Pump Import/Export tools. Knowledge in configuring ASM (Automatic Storage Management) UNIX Systems Administration - Database and application integration efforts. Heavy UNIX shell scripting, CRON jobs. Knowledge of Database Recovery Techniques and implementation of those recovery techniques to ensure business continuity. Expertise in maintaining Database Security using auditing. TECHNICAL SKILLS Operating Systems HP-UX 10.x, 11.x. Sun Solaris 8, 9, 10. AIX 5.1, 5.2, 5.3, 6.1 RHEL 2.1, 3.x, 4.x, 5.x.Linux Enterprise Server 9, 10. Windows 95/98/NT/2000 RDBMS Oracle 10g, 11g, 12c Languages SQL, PL/SQL Tools TKPROF, EXPLAIN PLAN, STATSPACK, AWR, and ADDM.Toad, Putty, NX client, Winscp Database Utilities SQLPlus, Oracle Enterprise Manager, Real Application Cluster, ASM, Transportable Tablespaces, SQLLoader, RMAN, DataPump, Export, Import	Database_Administrator
Technical Engineer/Support Manager Technical Engineer/Support Manager Technical Engineer/Support Manager - Mersive Technologies Inc Denver, CO Seeking a full-time career utilizing my education, and experience working in the IT field. High energy, outgoing, quick learning IT enthusiast, up to date with current software packages and operating systems, with on-site and remote support on a variety of platforms. Seasoned Technical Engineer, having over 6 years of in-field experience with different companies. I have amazing problem-solving skills as well as great overall technical expertise. Amazing with customer success and problem resolution! Work Experience Technical Engineer/Support Manager Mersive Technologies Inc November 2016 to Present Lead Technical Support Engineer - Support escalated tickets, lead support for all Mersive related technical issues, overall lead support and management, manage tier 1 & tier 2 support team Support all technical issues for customers and internal; SCCM Administration, network deployment and technical environment support Remote or on-site support of all Mersive products, hardware/software Software development in Visual Studio C++ for new software features and updates, dev projects, new feature development Testing/Q&A Test new software/hardware before release, find bugs, implement needed changes Internal IT Support Manager; internal technical support for Mersive; supervise support teams; customer success and technical support team management Technical Project Manager Version Control August 2016 to November 2016 MetLife (3-month contract) Maintain internal project access and project support Give/Deny project access, deploy software, allocated resources/access SCCM Administration, StarTeam, Build Forge Create/Build new projects, give assignment, work allocation/management Review/Edit dev database scripts. Q&A Debugging scripts of SQL, Java Find/Fix bugs within scripts Information Technology Admin, Database Manager FileMaker Development April 2016 to August 2016 Kalisher (3-month contract) On-site Technical Support; at both Office/Factory MAC/MAC OS Systems Support FileMaker Development, Database Management, in-house development for company system Design, Develop, & Maintain FileMaker solutions and apps for any internal company need, as well as clients Maintain FileMaker Server database and macOS servers Defined/Developed applications and solution practices to improve productivity using FileMaker JAVA, C++, SQL; Debug Scripts; Application development System Administrator, Network/Server, Data Security and Backup TCP/IP, WAN, LAN, VPN, WAP PC/MAC Desktop Troubleshooting, Overall IT support for company; Identified and solved technical issues with a variety of diagnostic tools. Salesforce Administrator Technical Support Specialist HCL Technologies October 2015 to April 2016 6-month contract) Troubleshooting desktop/laptop technical issues on client computers, break/fix and overall PC/MAC support Installed software, modified and repaired hardware and resolved technical issues, Customer care/support, remote/onsite Customer success, Fix all clients problems/technical issues Troubleshooting wide variety of applications and software/hardware issues, Identified and solved technical issues with a variety of diagnostic tools Active Directory, SCCM, DameWare, Teradata SQL, Mainframes, SAMI, Pass Tools, Service-Now & Remedy ticketing systems and more; Advanced work with Service Now and Remedy VPN, VMware, Microsoft Exchange, Service Desk, Citrix Apps, Microsoft Certified, MaxMC, Networking/Mapping, Remote PC Support, and more Managed call flow/queue and on-call support for critical technical issues from VIP clients, while also supervising the team and giving support Technical Support Engineer Citrix Systems June 2015 to October 2015 3-month contract) Troubleshooting technical issues for Citrix client support, from Citrix applications and general PC/MAC Support. Via phone, email, chat, or in person on-site at client location. Technical customer care/support, IT Help Desk, Remote or On-Site, Break/Fix Hardware, Software Support In-depth Citrix application knowledge and client support for; GoToMyPC, XenApp, XenDesktop, ShareFile, GoToMetting, Citrix Cloud Salesforce, Service-Now, Remedy Effectively communicated with clients throughout the day, Customer Service & Success Supporting technical issues, PC/MAC, Citrix Applications, Software/Hardware and using Service-Now and Remedy Ticketing Systems IT Administrator Aquacity Inc December 2012 to June 2015 IT Admin and Manager; Desktop Support, Technical troubleshooting, IT onsite/remote support, Maintain systems/network, overall technical management for Aquacity Inc. FileMaker Development for internal company solutions/applications Troubleshooting, overall support of software/hardware issues Database management, Database Design/Development, Data entry Web Design, Website Maintenance, (www.aquacity.com), Website management Access, Oracle, SQL, Microsoft apps, Network, Windows Server, HTML5, JavaScript and more Education Bachelor of Science in Computer Science & Information Technology DeVry University - Morrisville, NC 2013 Skills SQL (3 years), DATABASE (3 years), ORACLE (2 years), ACCESS (2 years), JAVASCRIPT (2 years), Helpdesk Support, Service Desk, Tech Support, Desktop Support, Help Desk Links https://www.linkedin.com/in/dieselpotts Additional Information Technical Skills Languages C#, C++; Microsoft Visual Studio; SQL; MySQL, Python Java, JavaScript, HTML, CSS, and more Platforms Windows 7/8/10, Apple macOS, Linux, Ubuntu, iOS, Android, Windows Server, Microsoft Exchange, UNIX, Oracle Database SQL, My SQL; Microsoft SQL Server; FileMaker, FileMaker Server; Teradata, Access, Oracle Applications SCCM; SCCM Admin, Microsoft Exchange Server, Active Directory, Eclipse, Windows Server, Visio, Visual Studio, Dreamweaver, Visual Logic, Oracle, SQL, X-Code, DameWare, Teradata SQL, Mainframes, SAMI, Pass Tools, VMware, Citrix, MaxMC, Mobile Iron, RSA, VPN, DNS; Service Now, Salesforce; Salesforce Admin, Scripting, SharePoint, GoToMeeting and all Citrix apps; all Microsoft Office including, Access, Publisher, Project Manager	Project_manager Database_Administrator
Sr. Oracle Database Administrator Sr. Oracle Database Administrator Oracle Database Administrator - Montgomery County Government, Montgomery County, MD Bryans Road, MD Sheldon Thorne is a seasoned and accomplished, Certified ORACLE Database Administrator, and expert in IT security with over 7 years of experience with extensive knowledge, proficiency, and expertise in Monitoring & Tuning, Backup & Recovery, Security Implementation, Cloning, Migration, Replication, and Database Design. He is also proficient in an assortment of technologies, including Oracle 10g, 11g, 12c, 18c, SQL*Loader, MySQL, and MS SQL server. He possesses remarkable verbal, written, analytical and organizational abilities; with Motivational Management style, and a talent for building, and retaining, highly motivated teams and producing innovative solutions. He is a passionate leader, that enjoys learning, who gracefully and successfully manages multiple priorities and performs exceptionally well under pressure. Work Experience Sr. Oracle Database Administrator Montgomery County Government, Montgomery County, MD 2016 to Present Reengineered database security policy using passwords, privileges, user profiles, roles, and Transparent Data Encryption (TDE) to encrypt tablespaces and tables; implemented auditing policies as well as data redaction and data masking. Redesigned and implemented backup strategies in accordance with company SLAs; execution of backup schedule for both physical and logical backups using RMAN and DATAPUMP utilities respectively. Implemented block change tracking (BCT), reducing backup time from 4hrs down to 25mins. Resolved space issues with backup optimization, reducing storage costs by 20%. Monitored AWR, ADDM, ASH, Alert log, dynamic performance views, DBMS_STATS, Trace files, System Event Logs for unusual events and took appropriate action according to company policies of incident reports. Lead of the support team that provides 24/7 on-call production support. Generated and updated Standard Operating Procedures (SOPs) to ease operational support. Support multiple databases running Oracle 11g and 12c on Linux platforms in all environments in multiple data centers. Reconciled functional and technical problems through research and training workshops, achieving a 60% increase in satisfaction rate of database end users and supervised the coaching of junior DBAs. Applied Oracles quarterly Patch Set Updates (CPU/PSU application) using OPATCH utility to install, test, and deploy patches to all database instances. Proactively monitor the database systems to ensure secure services with minimum downtime. Database migration from 10g to 11g and upgrade to 12c using the Oracle Data Pump and DBUA respectively. Installed and administered Physical Standby databases to achieve high availability and disaster recovery solutions (DATA GUARD). Performing Database Refresh from production to test and development environments using RMAN Duplicate. Supported daily administration, monitoring, tuning, and troubleshooting on single instance on UNIX/Linux, Windows server 2012 and 2016 ( Database sizes range 100GB to 39TB). Capacity planning (supported 3 tier architecture, planning of tables, indexes, tablespaces and databases) to allow for growth potential and analyze data growth trends for capacity and resources. Generated shell scripts with developers to automate maintenance and backup jobs. Implemented table and index partitioning and materialized views to minimize DB time, increase disk load balancing, improve query speed and enable faster parallel query. Oracle Database Administrator Office of Unified Communications - Washington, DC 2014 to 2016 Implemented database security using Oracle's Transparent Data Encryption based on Database Security Technical Implementation Guide (STIG) developed by Defense Information Systems Agency (DISA). Expert in User Management, creation, monitoring and management of database users; altering passwords and granting/revoking access to system/object privileges, roles and auditing user actions. Experience with Golden Gate migrations, with no down time, from Solaris environment to Linux and Windows environments. Cloned databases for testing using RMAN and DATAPUMP utilities for all database sizes. Installed and configured software for Oracle 11g, 12c on both Windows and UNIX platforms using Oracle OFA. Also installed, administered and maintained SQL Server Instances 2008 and 2012. Daily incremental backup and weekly full backup of databases using RMAN. Responsible for quarterly patches, maintaining/monitoring/upgrading the production and test databases. Setup/configured oracle RMAN for database backup and recovery. Application of different recovery. Procedures for complete and incomplete recoveries depending on the type of failure by using Export/Import scripts. Restore and Recover of database from offline, online and RMAN backup. Tablespace monitoring, Performance monitoring and tuning for performance improvement. Managing, troubleshooting and resolving oracle database and application issues. Created scripts and scheduled backups in Oracle Scheduler for RMAN database backups and recoveries. Capacity planning to meet the demands of the dynamic aspects of storage and memory for the databases. Perform database tuning by reviewing AWR & ADDM reports, implementing SQL profiles and baselines, designing table and index partitioning and coalescing of database objects for faster query performance. Include memory, I/O, contention, and SQL statement tuning. System Development Life Cycle (SDLC) methodology for designing, analysis, development and implementation. Worked in a cross functional team that oversaw Oracle three node RAC installation and configuration on Linux servers. Configured and managed ASM instances on Oracle 11g and 12c databases. Maintaining highly reliable 24x7x365 Linux production servers for AWS EC2 instances. Experienced with SQL Server Reporting Services (SSRS) and Business Intelligence. Junior Oracle Database Administrator United Parcel Service - Laurel, MD 2012 to 2014 Performing Day-to-Day DBA tasks: performance tuning, system security, database installation configuration, patching, technical database support in 24X7 environment to ensure system performance and stability. General database administration tasks, including installation of Oracle 10g and 11g, creation of users and roles, managing tablespaces, and ensuring database functionality. Tuned poor running SQLs using the EXPLAIN PLAN, HINTS and SQL Tuning Advisor. Facilitate a wide range of migrations, upgrades, and conversions adhering to applicable backup and recovery protocol. Monitor and maintain the health of architected databases and database server environments. Implement and integrate performance tuning and security features to optimize functionality. Prepare and maintain database documentation and standards to bolster user management and acceptance activities. In-depth understanding of security and backup procedures to ensure database integrity. Experience migrating database objects from development through test and into production environments. Education Associate in General Studies College of Southern Maryland - La Plata, MD May 2013 Skills DBA, Oracle Dba, MYSQL, Sql Dba, Sql Server, DB2, Sql Database, Oracle Database, Performance Tuning, Database Administration, RMAN, Oracle GoldenGate, Oracle 10G, Oracle 11G, Oracle 12c, ETL, RAC, Postgresql, Red Hat Enterprise Linux, Linux, JSON, Powershell, Python, Shell Scripting, Javascript Certifications/Licenses Oracle Certified Associate Security+	Database_Administrator
Technical Support Engineer/ Implementation Consultant Technical Support Engineer/ Implementation Consultant Technical Support Engineer/ Implementation Consultant - Agilquest Richmond, VA Work Experience Technical Support Engineer/ Implementation Consultant Agilquest - Richmond, VA October 2017 to Present Install, maintain and support Windows and SQL Servers (2003 -2017) Perform backups, patches, routine audits and tuning of windows servers Add, remove, and update user account information Build and maintain SQL Scripts for data loads at an enterprise level Create, and maintain internal environments through VM-Ware, V-Sphere Develop and maintain standard operating procedures documentation Engineer and lead software implementations and system upgrades to include MS exchange integration, mobile applications (iPhone/Android), server setup, reports on SSRS, Federation Service (ADFS, Ping), Cisco, Avaya, PeopleSoft, Active Directory and custom integrations for Global customer base. Coordinate technical resources and third parties/vendors for execution of projects. Lead training development and customer training sessions manage client technical infrastructure and tier 2/3 life cycle support. Act as a liaison between customers and Product Management by communicating client issues and needs Resolve technical issues by understanding the customer's operational and technical requirements and translating it to a system solution. Work with Stakeholders, Project Managers to identify business needs and determine solution options Automation Analyst Chesterfield County Utilities - Chesterfield, VA January 2017 to September 2017 Maintenance of automation process created in SQL Hardware and software maintenance Use of PowerShell scripting to create reports to place in SSRS Database Administrator Virginia Union University - Richmond, VA February 2016 to January 2017 Provided routine maintenance check of SQL servers Created stored procedures and triggers Performed basic ETL duties using MS Access Created reports in SSRS and SYSBASE to analyze data Imported users in active directory Junior Systems Administrator Wells Fargo - Glen Allen, VA January 2015 to January 2016 Respond to PAC tickets Provide server and database roles to personnel Submit requests for system enhancements Junior Database Engineer US Army - Fort Lee, VA November 2013 to December 2014 Provide assistance with ETL from Oracle to SQL Provide results of web application testing Creation of store procedures and maintenance plans Education Bachelor's Degree in Database Programming in Database Programming ECPI University November 2013 Skills SQL (5 years), SSRS (2 years), T-SQL (3 years), EXCHANGE (2 years), SSMS (5 years), Customer Service (10+ years), Desktop Support (3 years), Database Administration (4 years), Database Management (4 years), Implementation (3 years), Application Development (2 years), Quality Assurance (3 years), Information Technology (6 years), Management (2 years) Additional Information Technical Proficiencies Platforms: Windows Server, VMWare, vSphere, Windows Desktop, Linux (CentOS, Ubuntu), Mac OS Tools: Zendesk, ConnectWise (Ticketing system), Room Wizard Administrative Console, PutTy, SSMS, SSRS Servers: MS Exchange 2003 - 2016, Exchange 365, MSSQL, Windows Server 2003 - 2017 Cloud Platforms: Azure, Rackspace Programming Languages: HTML, CSS, XML, T-SQL	Database_Administrator Systems_Administrator Software_Developer
Database Administrator Database Administrator Database Administrator - Rural Women & Child Health Group US Work Experience Database Administrator Rural Women & Child Health Group - Kathmandu February 2015 to Present - Perform a number of crucial tasks, - To make data easily accessible when required, - Installed database software and configure it for use, - Also handles data transfer to new platforms, - Provide expertise in handling and shorting large quantities of data, - Backup all data and produce plans of recovery that best suit industry techniques, - Access gates to the data to control who can see, use and make changes to it. Language Efficiency 1. English 2. Nepali 3. Hindi Computer Technician College of Software Engineering, Chitwan February 2012 to September 2014 - Provide technical support to end-users with in a organization, - Create, initiate and develop desktop computing environment in an organization, - Install software programs and application, - Determine, identify and troubleshoot technical problems relating to software and hardware, - Install and configure software programs and application, - Maintain and manage workstation, servers, printer and scanner and other related equipment. Education B.S. in First Siddhi Vinayak Secondary Boarding School Additional Information Skills 1. Computing & IT 2. English & Nepali typing 3. Social Mobilization 4. Rural Business Development	Database_Administrator
Asset Protection Specialist Asset Protection Specialist Asset Protection Specialist - Best Buy Sterling Heights, MI Motivated individual with a lifelong love for technology and an eagerness to apply his skills in a flexible and effective way. Proficiency in IT applications, excellent customer service skills, and recent training in FANUC robotics seeking a position as a robot programmer. Work Experience Asset Protection Specialist Best Buy - Madison Heights, MI March 2018 to Present Overseeing the store from a CCTV system to prevent shoplifting or destruction of property Monitoring other employees to ensure they check their work areas for potential theft using two-way radio system Assisting the manager during store opening and closing Database Administrator Regency Manor Nursing and Rehabilitation Center - Utica, MI June 2011 to December 2015 Develop, implement and maintain the kitchen's database using Microsoft Access Create forms and documents using Microsoft Access Create the meal ticket system used during every breakfast, lunch and dinner containing relevant dietary information for each resident Worked with management to ensure data integrity and consistency Education Certification in Robotic Programming Macomb Community College M-TEC - Warren, MI June 2019 Associate in Information Technology Macomb Community College - Warren, MI December 2015 Skills SQL Server (4 years), C++, Javascript, Python (1 year), FANUC Robotics (Less than 1 year), C# Additional Information Skills: FANUC Robotics Microsoft SQL Server FANUC IR Vision 2D Microsoft Outlook HandlingPRO (ROBOGUIDE) CSS OSHA 10 Certified XML GD&T and Blueprint reading Microsoft Word Java Microsoft Excel C++ Microsoft PowerPoint Python Microsoft Outlook JavaScript	Database_Administrator
Database Administrator Database Administrator Cheyenne, WY Proven track record in highlighting and resolving issues in a diverse, technical environment and coordi-nating team efforts for installations, upgrades, and problem resolution. Possess excellent interpersonal, organizational, and communication skills, and have proven to be goal-oriented, diligent and resourceful. Results-oriented with a background in help desk operations and customer service operations. Solid ded-icated work ethic with a history of progressively more responsible positions within various operational environments. Proven ability to lead and work in multi-disciplined teams, while inspiring achievement and personal growth. Excellent presentation skills effectively communicating with senior leaders, team members, and customers. Experience conducting and developing education and training programs. Knowledge in the Army education and training policy requirements. Experience managing pro-grams to include developmental education, voluntary education, advanced academic education, promotion testing, and libraries. Authorized to work in the US for any employer Work Experience Database Administrator Wyoming Army National Guard - Cheyenne, WY February 2016 to Present Employment with Wyoming Army National Guard from 2/24/2016 to Present. Database Administrator for United States Property and Fiscal Office. Serves as a technical expert for database administrator in the state on one or more of the systems maintained/administered throughout the state. Adminis-ters multiple Relational Database Management Systems and software packages residing on multiple hardware and software platforms. Troubleshoots problems involved in the input, retrieval or modifi-cation of database information and the general operation and maintenance. 25B Information Technology Specialist US Army / Wyoming Army National Guard - Cheyenne, WY January 2012 to Present Senior technician for the Command Post Node team. Responsible for the combat deployment of Warfighter Information Network-Tactical Com-mand Post Node. Provide SIPRNET and NIPRNET services to Battalion and lower echelons. Ex-tensive skillset in router, switch and call manager configurations, familiarity with audio-visual presentations, educational tests and measurements, along with teaching technique, ed-ucation in performing interviews and how to counsel individuals, training techniques, task analysis, curriculum development, and training evaluations, knowledge in presenting professional courses and briefings, and Skills in the Army education and other training policy requirements. Broadcast Technician III EchoStar - Cheyenne, WY October 2015 to February 2016 Employment with EchoStar from 10/15/2015 to 2/15/2016. Broadcast technician for Master Control. Responsible for monitoring on-air programming of both local and national broadcasters, Performs technical quality control checks on large Digital Broadcast Satellite system to ensure A/V media meets the standard, troubleshoot problems, coordinates with outside providers to determine outag-es, and maintain logs. IT Specialist Wyoming Army National Guard April 2015 to September 2015 IT Specialist for the Department of Information Management. Responsible for providing technical assistance and support for incoming queries and is-sues related to computer systems, software, and hardware, respond to queries either in person or over the phone, train computer users, maintain daily performance of computer systems, respond to email mes-sages for customers seeking help, and walk customer through problem solving process along with clean-ing up computers. Education Associates in Academic Wyoming Technical Institute - Laramie, WY 2011 to 2011 business Wyoming Technical Institute Military Service Branch: Army Service Country: United States Rank: SPC November 2011 to Present Wyoming Army National Guard since 01/2012. Senior technician for the Command Post Node team. Responsible for the combat deployment of Warfighter Information Network-Tactical Command Post Node. Provide SIPRNET and NIPRNET services to Battalion and lower echelons. Extensive skillset in router, switch and call manager configurations. Certifications/Licenses Security+ April 2018 to Present Additional Information Qualifications: Project Management / Staff Leadership / Relationship Management/ Proven track record in highlighting and resolving issues in a diverse, technical environment and coordi- nating team efforts for installations, upgrades, and problem resolution. Possess excellent interpersonal, organizational, and communication skills, and have proven to be goal-oriented, diligent and resourceful. Results-oriented with a background in help desk operations and customer service operations. Solid dedi- cated work ethic with a history of progressively more responsible positions within various operational envi- ronments. Proven ability to lead and work in multi-disciplined teams, while inspiring achievement and per- sonal growth. Core Strengths: 4 years of IT technician experience with focus in networking and server administration Tactical Network Administration with extensive knowledge in Command Post Nodal Operations Familiarity with audio-visual presentations, educational tests and measurements, along with teaching technique. Technical Expertise: Operating Systems: Windows 2000 - 2008; Windows Server 2003 - 2008 Hardware: Cisco 3600 series Routers, Cisco 3600 series Switches, and other peripherals	Database_Administrator
Senior Mongo DB DBA Senior Mongo DB DBA Senior Mongo DB DBA - Wells Fargo, st USA ? Having 6 years of experience in Database design, Administration and development in Mongo DB, Oracle and My SQL. ? Over 3+ years of experience in Mongo DB Installation, Configuration and Administration. ? Experienced in NOSQL Database design and principles Mongo DB, Cassandra. ? Proficient in designing Mongo DB dynamic schemas and Data modelling concepts ? Experienced in Design, Analysis, Administration and Development and implementation stages of several Client/Server applications using Java/J2EE, HTML5, JavaScript, Object Oriented Programming, SQL Server, My SQL and Oracle ? Experienced in implementation of backup and recovery process for various databases like Mongo DB, Oracle and My SQL. ? Experienced in Mongo DB document Schema design. Work Experience Senior Mongo DB DBA Wells Fargo, st - Salem, TAMIL NADU, IN January 2017 to Present Responsibilities: ? Responsible for administration, maintenance, Performance analysis, and Capacity planning for Mongo db 2.x, 3, 0.x and 3.2 versions. ? Environment consists of Red Hat Linux servers with replica sets in Dev, Test, Stage, and Production. ? Created replication and Mongo db Sharding clustering in Azure cloud environment. ? Managing large-scale, geographically-distributed database clusters across the globe. ? Working on Azure cloud, Aws cloud and on-prime environments. ? Be a part of cluster sizing, and machines count. ? Worked on Multiple data center deployments. ? SSL encryption, M tools, Analysis of data usage for proper index creation and data modeling. ? Coordinate and plan with Application teams on Mongo db capacity planning for new applications. ? Analyze usage of data and work with application teams on implementing collection index strategies, proper use of aggregation/query frameworks, event changes to the document model. ? Ensured System sizing and Tuning with proper Mongo db use of memory, pre-heating data, and proper configuration of storage read ahead, NUMA, and Huge Pages. ? Participate in scalability testing to ensure Mongo db high performance ? Upgrade Mongo db replica set and sharded cluster to multiple versions. ? Analyze Mongo db log, Op Log file, Mongo Stat, Server Status, and MMS/OPS manager, to determine and validate root cause analysis of outages and performance bottlenecks. ? Implemented UNIX shell script to automate password changes, gathering performance statistics, collection stat, m log filter and m tools query performance analyzer. ? Planned and Implemented SSL encryption for Mongo db intra-cluster communications. ? Knowledge of Configuration Management tools Puppet in developing and Experience with Performance Analysis and Troubleshooting in developing. ? Analyzed data to determine appropriate Shard key. ? Analyzed performance activity to determine if data required balancing in sharded cluster. ? Backed up databases from replication secondary server. ? Implemented indexing for better performance. ? Implemented MMS for Mongo db monitoring and backup process. ? Involved in Requirements and Analysis: Understanding the requirements of the client and the flow of the application as well as the MVC application Framework. ? Worked on creating indexes on secondary nodes. Environment: Mongo DB, Cassandra, Ruby, MMS, Puppet, Linux/Unix, LVM Snapshots, Backup Scheduler, Data guard, Sharding, Replication, Python, Shell scripting, Perl, Py Mongo, JavaScript Senior Mongo DB DBA Greensboro, NC October 2016 to December 2017 Responsibilities: ? Experience in managing large-scale, geographically-distributed database systems, including relational Oracle, My SQL and No SQL Mongo DB systems. ? Extensive experience in deploying, managing and developing with Mongo DB clusters. ? Familiar with Mongo DB clusters, performance tuning, backup and recovery. ? Manage run-time configuration, processes, scaling, backup and recovery, monitoring, and performance tuning for production Mongo DB instances. ? Implementation of Mongo DB security mechanism with various Authentications. ? Applied patches and upgraded from 2.4 to 2.6 and 3.0. Worked with multiple storage engines in Mongo DB. ? Implemented LVM snapshots and MMS backups for large scale Mongo DB systems. Administering Mongo DB databases using various Mongo utilities. ? Created multiple databases with sharded collections and choosing shard key based on the requirements. ? Developing Data modelling for data from RDBMS to Mongo DB for optimal reads and writes. ? Worked on custom map/reduce engine to analyze Mongo DB databases directly using the on-disk format. Faster and more memory-efficient than other solutions. Used for generating metrics to drive business decisions. ? Complete understanding of Software Development Lifecycle and Core area of experience in to validate end-to-end business scenarios of B2B (Business to Business) applications. ? Worked on API server and maintained, written using Python Twisted and my own MongoDB driver. Handles data synchronization to millions of mobile devices from a single machine. ? Scalable data design for Mongo DB and Redis. Worked on pre-splitting mechanism using shard keys to distribute data across shards. ? Point in time Backup and recovery in Mongo DB using onsite MMS. ? Familiar with Mongo DB clusters, Java scripting to load unstructured data into sharding environment. ? Manage and maintain Mongo DB servers across multiple environments. ? Migrated large amount of data between mongo clusters using mongo dump, mongo restore, mongo export and mongo import. ? Worked on creating Grid FS collections and loading Grid FS data using Mongo file utilities. ? Implemented CR Authentication, SHA-1 Authentication across different Mongo DB versions. ? Worked on restoring rollbacks when primary node is switching in replica set because of system failures. ? Worked on cloud based Azure, Aws and on-prime environments. ? Knowledge of Configuration Management tools (Puppet) in developing and Experience with Performance Analysis and Troubleshooting in developing. ? Involved in Requirements and Analysis: Understanding the requirements of the client and the flow of the application as well as the MVC application Framework. ? Worked on creating indexes on secondary nodes. ? Implemented Tag aware sharding depending upon the data requirement and balancing chunks in sharded cluster. Environment: Mongo DB, Cassandra, MMS, Puppet, Linux/Unix, LVM Snapshots, Backup scheduler, Data guard, sharding, replication, python, shell scripting, Pearl, Py Mongo, Java script. Database Administrator Wal mart - Bentonville, AR May 2015 to September 2016 Description: Walmart is the world's largest retailer, it takes a lot of really talented people to make this happen. You can join the millions of associates - 2.2 million, to be exact - who are already making a difference in our customers' lives each day. Responsibilities: ? Managing large-scale, geographically-distributed database systems, including relational MySQL and No SQL Mongo DB systems ? Administration and management of the entire development, QA and production environment. ? Installed and configured My SQL on Linux and Windows environments. ? Performed installation, new databases design, configuration, backup, recovery, security, upgrade and schema changes, tuning and data integrity. ? Increased database performance by utilizing My SQL config changes, multiple instances and by upgrading hardware. ? Performed CRUD operations like Update, Insert and Delete data in Mongo DB. ? Worked on creation of Mongo DB databases, collections and deploying JavaScript's using mongo shell. ? Responsible for managing Mongo DB environment with high availability, performance and scalability perspectives. ? Assisted with sizing, query optimization, backup and recovery, installations, upgrades and security including other administration functions as part of profiling plan. ? Worked with the engineering team to implement new design systems of databases used by the company. ? Effectively configured My SQL Replication. ? Designed databases for referential integrity and involved in logical design plan. ? Performance Tuning on a daily basis for preventing issues and providing capacity planning using MySQL Enterprise Monitor. ? Developed stored procedures, triggers in My SQL for lowering traffic between servers & clients. ? Ability to carry out security tasks at network level such as block/unblock TCP/IP ports through firewall on both Linux and windows and block/unblock remote access to MySQL server. ? Proficiency in Unix/Linux shell commands. ? Created and deleted users, groups and set up restrictive permissions, configuration of the sudo files etc. Configuring/Installing/Troubleshooting PHP. ? Created data extracts as part of data analysis and exchanged with internal staff. Performed My SQL Replication setup and administration on Master-Slave and Master-Master. ? Shell script is being used for some data migration and backend work management. Supporting management with different database related decisions. ? Handling Release management and user acceptance. Environment: My SQL, Mongo DB, Master-slave replication, HTTP, PHP, Import Export, AIX, HP-UX, and Red Hat, Data guard, sharding, replication, python, shell scripting, Pearl, Py Mongo, Java script. developer My SQL - Minneapolis, MN February 2014 to April 2015 Responsibilities: ? Recognized and fine-tuned the database for its specific behaviors. Monitored running database server and performed tuning techniques. ? Collaborated with developers, architects, and business stakeholders to create high-performance, cost-effective solutions. ? Ensured data integrity with good process and detected errors and misuses of data. ? Administered Mysql database installations and upgrades, performance monitoring and tuning, backup and recovery, space management, capacity planning and resource utilization. ? Researched new database technologies and methodologies. Enabled required data extract, transform, and load procedures and packages. Involved in creating customer invoice reports. ? Ability to carry out security tasks at network level such as block/unblock TCP/IP ports through firewall on both Linux and windows and block/unblock remote access to MySQL server. ? Created data extracts as part of data analysis and exchanged with internal staff. ? Performed My SQL Replication setup and administration on Master-Slave and Master-Master. ? Shell script is being used for some data migration and backend work management. Version control through SVN. ? Actively participated and provided feedback in a constructive and insightful manner during weekly Iterative review meetings to track the progress for each iterative cycle and figure out the issues. Environment: My SQL, Master-slave replication, HTTP, PHP, Import Export, AIX, HP-UX, and Red Hat, Data guard, replication, python, shell scripting, Sql, Pearl, Java script. Software developer Mind Infotech - New York, NY June 2013 to February 2014 Responsibilities: ? Review SQL and PL/SQL for Production and sub-environments to ensure accuracy and optimization. ? Performed daily monitoring of databases for availability and performance metrics. ? Reviewed log files from overnight and batch processes for significant events. ? Created Database tables, views and indexes. ? Creation of functions using PL/SQL. Creation of DML, DDL, DRL, TCL, DCL using SQL. Creation of Joins, Equijoin, Sub quires in SQL. ? Invoices are imported from the Excel sheets to the Oracle Database using SQL * LOADER ? Developed Reports as per client requirement. ? Involved in creation of SQL and PLSQL scripts. Creation of Packages, Stored Procedures & triggers using PL/SQL and loaded data using SQL*Loader. ? Created HTML and CSS from Photoshop mockups. ? Defined and developed the application's presentation layer using HTML, CSS, JavaScript, and J Query Scripting and framework. ? Worked and involved in development, enhancement and testing of the application. Defined different media queries for different devices. ? Got chance to interact with business team on regular basis and gather requirements. ? Successfully wrote and implemented SQL Queries, Stored procedures and Triggers in SQL Server ? Heavily interacted with the end users and stakeholders for design validation. ? Evaluated, analyzed, and tested web interface to understand and enhance the overall usability of the designs. ? Actively participated and provided feedback in a constructive and insightful manner during weekly Iterative review meetings to track the progress for each iterative cycle and figure out the issues. ? Ensured site design integrity and quality control consistency throughout the project's lifecycle. ? Updated the website from time to time for special Requirements. ? Responsible for quality assurance of finished websites including the validation of web forms and links. Environment: SQL, JavaScript and windows XP, Oracle 9i, Developer 2000, XML, Windows NT 4.0, MS Access 2000. Education Master's	Database_Administrator Software_Developer
Desktop Support Specialist (contract) Desktop Support Specialist (contract) Focused in Desktop Engineering, Help-Desk, and SQL work Thornton, CO Desktop Engineer focused in achieving results, innovation, learning new technologies, and making other employees ridiculously productive through my work. Proficient in Active Directory, data analysis, standardizing process documentation, IT purchasing and budget analysis, O365, Exchange, software/hardware deployment, and troubleshooting. Pursuing SQL and IT Support positions in my career moving forward. Work Experience Desktop Support Specialist (contract) NOYNIM - Thornton, CO June 2019 to July 2019 OS through Help-Desk tickets IDF Network Support, software license administration, general customer service and IT support Database Administrator (shadowing) Healthgrades - Denver, CO March 2019 to May 2019 Manage and implement SQL server security through AD groups Monitor SQL Server Job failures, providing Tier 2 support with proper information for resolution Ensure maintenance jobs are used on all SQL servers with scripts Daily support for database developers through help-desk tickets Desktop Engineer HealthGrades, Inc - Denver, CO November 2016 to May 2019 Provide exceptional End User Support via JIRA service-desk tickets, walk-ins, email, remote users for software installs, laptop repairs/upgrades, & issue resolutions Administrate Active Directory changes for employee accounts, group-policy permissions, and distro-lists Regulates the onboarding of new employees and offboarding of termed employees and their IT equipment through standard exit-list procedures Conducts independent quarterly projects that improve the efficiency of the company by making end-users extremely productive in their own positions Overseer of purchasing and recommendations of new IT asset implementation for company through CDW and Apple Administrates backend consoles such as CUCM for VOIP and phone systems, SFTP for file transfer between our company and hospital clients, and G-Suite App Administration Implemented company-wide fronts including password-policy, new software rollouts, and standardized documentation Tech-Support/Help-Desk IBM - Boulder, CO November 2014 to November 2016 Aided vendor clients with client & Microsoft Office software issues, mobile complications, and Windows issues over-the-phone or via remote-desktop assistance Created tickets for new issues, updated databases and forwarded existing issues to correct teams for resolution in a timely manner to ensure problem was handled quickly and efficiently. Contract/Temp HP - Fort Collins, CO June 2014 to September 2014 Disassembled desktops, tablets, laptops, individual components, etc., for compliance with QA & RoHS 'hazardous substances' standards and testing Maintained records of parts tested, with strict documentation on all lab procedures and results Ran analysis of compounds with GCMS, Electron Microscopes Call Center Coordinator SIRVA Relocation - Fort Wayne, IN May 2010 to August 2013 Answered customer questions and provided company moving-service information and policies Scheduled customer moving estimates through local branch-offices Exceeded daily sales quota for appointments and lead generation Data entry, multi-tasking of computer software & multi-line phone systems, database management, Microsoft Excel/Outlook Research Associate (Molecular Biology) SIRVA Relocation - Fort Wayne, IN January 2012 to May 2012 Aided Dr. Tanya Soule's lab, projects included conducting UV effects on cyanobacteria 'sunscreen' synthesis and isolating which genes caused synthesis Microbiology, electrophoresis, DNA extraction, PCR, genetics, cell-plate culturing Research Associate (Invasive Ecology) SIRVA Relocation - Fort Wayne, IN August 2011 to December 2011 Aided Dr. Jordan Marshall's research on surveying Ash trees for signs and symptoms of infestations from invasive Emerald Ash Borers in local parks and forests Analysis of tree health based on canopy abundance, documentation of symptoms of infestation & signs of disease, tree species identification of species & genus based on physical characteristics, record documentation of GPS location of individual trees and correlation of tree location and potentiality of infestation presence in surrounding tree population. Education B.Sc. in Biological Sciences in Biological Sciences Purdue University - Fort Wayne, IN December 2013 Skills Customer service (Less than 1 year), Deployment (Less than 1 year), Exchange (Less than 1 year), Ms sql server (Less than 1 year), Receptionist (Less than 1 year), Retail sales (Less than 1 year), Scripting (Less than 1 year), Self-starter (Less than 1 year), Sql (Less than 1 year), Sql server (Less than 1 year), Sql server 2012 (Less than 1 year), Technical support (Less than 1 year), DBA, Sql Dba Links http://www.linkedin.com/in/RickThomasIT Additional Information SKILLS & QUALIFICATIONS Technical Support Exchange Administration SQL Server 2012, 2016 IT Hardware Changes/Repairs Zoom Room Support Software/Image Deployment Customer Service Document Creation PowerShell Scripting Server Patching, Port config Innovating Standards Self-Starter	Database_Administrator
Database Administrator Database Administrator Database Administrator - HealthEquity Inc Salt Lake City, UT Work Experience Database Administrator HealthEquity Inc - Draper, UT 2016 to Present Installed, Configured, and Maintained SQL Server 2012, 2014, 2016, and 2017 instances Setup windows failover clusters for SQL high availability environments Managed and monitored SQL Backups and Log shipping to our DR site Monitored and troubleshot SQL performance for high value production databases Assisted in design architecture for non-production DR systems Lead the upgrade project migrating our production SQL from 2012 to 2016 Assisted in the automation of our database refresh process for dev, test, and post-prod Participated extensively in vetting new hardware decisions for our production environment Handled regular SOX, SOC, and SOC type 2 audits of our Database Infrastructure Performed regular patching and upgrading of SQL servers Technician III HealthEquity Inc - Draper, UT 2011 to 2016 Provided tier 3 support for the HealthEquity service desk Performed server maintenance and patching via LANDesk Performed light maintenance on HP C7000 blades and custom rack mounted servers Assist system and network engineers when needed Built and supported multiple VMware vSphere environments Established and implemented an ITIL change process for the IT department to use Built the LANDesk Service Desk environment for tickets and for change management Contract IT Visa - American Fork, UT July 2011 to October 2011 Managed integration of over 200 systems from acquired company into the VISA network. Re-imaged all desktop systems to a standard VISA desktop. Set employees and computers in Active Directory. Inventoried and updated VISA's asset database. Education Associate Skills SQL SERVER (4 years), SQL (3 years), DISASTER RECOVERY (6 years), ACTIVE DIRECTORY (10+ years), DBA, Sql Database, Sql Dba, windows server clustering (5 years), Powershell (5 years), T-Sql (3 years) Certifications/Licenses MCSA - SQL 2016 January 2018 to Present VCP6-DCV June 2015 to Present MCPS: Microsoft Certified Professional January 2008 to Present Microsoft Certified Systems Administrator (MCSA) January 2018 to Present	Database_Administrator
Sr. Oracle Database Administrator Sr. Oracle Database Administrator Sr. Oracle Database Administrator - US Department of Health and Human Services Columbia, MD Mr. Nkimih is an accomplished Database Administrator and IT Security Expert with over 8 years of extensive knowledge and proficiency in database design, monitoring and tuning, migration, upgrades, backup & recovery, cloning, replication, security implementations, high availability and disaster recovery solutions. He is also proficient in an assortment of technologies including Oracle 10g, 11g and 12c, UNIX/Linux, MS SQL Server, Windows, and Solaris. Mr. Nkimih has exceptional written, verbal, analytical and organizational skills. He is a proven leader with a motivational management style, a solid reputation for building and retaining highly motivated teams and developing innovative solutions. As an energetic achiever, Mr. Nkimih has successfully prioritize and manage multiple projects and perform effectively under pressure. Work Experience Sr. Oracle Database Administrator US Department of Health and Human Services February 2018 to Present Constructs database security policy using passwords, privileges, user profiles, Transparent Data Encryption to encrypt tables and Tablespaces; implemented auditing policies as well as data redaction and data masking. ? Designs backup strategies following company SLA; execution of backup schedule for both physical and logical backups using RMAN and DATAPUMP utilities respectively. Used block change tracking (BCT), reducing backup time from 5hrs down to 45mins. Resolved space issues with backup optimization, reducing storage costs by 20%. ? Create and manage Pluggable database in the Multitenant container database of the oracle 12c Architecture. ? Performs database migration from 10g to 11g and upgrade to 12c using the Oracle Data pump and DBUA respectively. ? Installed and configured software for Oracle 10g, 11g, 12c on both Windows and UNIX platforms using Oracle OFA. ? Works in a cross functional team that oversaw Oracle 5 node RAC installation and configuration on Linux servers. ? Configures and manages ASM instances on Oracle 11g and 12c databases. ? Installed and configured the Oracle Golden Gate 12c on Unix/Linux platform for Unidirectional and Bidirectional replication. ? Supports daily administration, monitoring, tuning, and troubleshooting on single instance on UNIX/Linux, Windows server 2008 and 2012 ( Database sizes range 100GB to 35TB). ? Monitors AWR, ADDM, ASH, Alert log, dynamic performance views, DBMS_STATS, Trace files, System Event Logs for unusual events and took appropriate action according to company policies of incident reports. ? Implements table and index partitioning and materialized views to minimize DB time, increase disk load balancing, improve query speed and enable faster parallel query. ? Capacity planning to meet the demands of the dynamic aspects of storage and memory for the databases. ? Cloned databases for testing using RMAN and DATAPUMP utilities for all database sizes. ? Installed 12c OEM Cloud Control for monitoring; periodically reorganized and resized database objects, created table Partitions, Materialized Views, and indexes, yielding a 35% performance boost. ? Performs database Refreshes from production environments. ? Performs PL/SQL errors fixes and modified the applications using PL/SQL. ? Generates shell scripts with developers to automate maintenance and backup jobs. ? Reconciled functional and technical problems through research and training workshops, achieving a 65% increase in satisfaction rate of database end users and supervised the coaching of junior DBAs. ? Part of support team for 24/7 on-call production support Oracle Database Administrator Nestle USA June 2016 to February 2018 Maintained active data guard on physical standby systems to ensure high availability. ? Implemented business rules and maintained data integrity via the use of constraints using DDL statements. ? Implemented, tuned and maintained Oracle Database using Oracle Enterprise. ? Provided and maintained high availability and disaster recovery using ORACLE DATA GUARD. ? Provided high scalability and availability with Real Application Cluster (RAC) ? Administered and provided supported for Oracle 10g/11g installations, database creation, database security, database optimization and tuning. ? Thorough understanding of partitioning, encryption, OEM, grid control, replication ? Superior oral and written communication skills to collaborate operations with developers, systems administrators and other groups. ? Performed backup and recovery using RMAN. ? Extensively using DATAPUMP and Export /Import utilities for logical backups and performed database cloning using RMAN. ? Maintained access permissions and privileges for database objects. ? Provided troubleshooting and support for all IT-related issues. ? Performed queries and provide data analysis and interpretation. ? Performed and/or conducted slow running queries analysis. ? Upgraded Oracle 10g database to 11g; upgraded Oracle 11g databases from 11.2.0.1 to 11.2.0.4 using patch set. ? Planned installation configuration managed and troubleshoot Oracle 10g and 11g databases on Linux and Windows OS. ? Performed bulk load into the database using SQL Loader. ? Administered database user accounts. ? Managed database permissions and setup database roles and enable database auditing for database security. Junior Oracle Database Administrator SunTrust Bank May 2011 to June 2016 Created databases from Entity Relational Diagrams (ERD) in Forward Engineering using the Oracle SQL Developer to OFA Institution and finally to DB launch. ? System Development Life Cycle (SDLC) methodology for designing, analysis, development and implementation. ? Designed and implemented the ETL utilizing PL/SQL and Talent Administration Suite. ? Used range, hash and composite table partitioning which greatly decreased the DB time and SQL Execution time. Also performed instance tuning by changing init.ora parameters and managed region parameters such as shared_pool_size and db_cache_size with the use of AMM and ASMM. ? Managed database security by creating, assigning appropriate roles and privileges to users depending on the user activity, auditing, and performing other security related tasks including Transparent Data Encryption. ? Configured Oracle tools like SQLNet to access the database across the network ? Worked with PL/SQL including Procedures, Functions and Cursors. ? Applied Oracle's quarterly Critical Patch Update (CPU/ PSU application) using Opatch utility to install, test, and deploy patches to all database instances ? Worked on ORACLE EXADATA Machine X4-2 for the extreme performance of the database ? Created and managed pluggable databases in the multitenant container database of the Oracle 12c architecture ? Migrated database objects from development through test and into production environments ? Capacity planning (planning of tables, indexes, tablespaces and databases) to allow for growth potential and analyze data growth trends for capacity and resources. Education BS in Computer Science University of Bamenda Skills Capacity planning (6 years), data masking. (4 years), Data replication (5 years), Database (8 years), disaster recovery (6 years), Etl (5 years), Extract, transform, and load (5 years), Linux (8 years), Loader. (4 years), Oem (5 years), Oracle (8 years), performance tuning (7 years), Pl/sql (6 years), Red hat (7 years), replication. (3 years), Rman (7 years), security (5 years), Sql (7 years), Switch capacity (6 years), Unix (6 years), DBA (6 years), Sql Database (5 years), Oracle Dba (8 years), Sql Dba (4 years), MYSQL (5 years), ASM (4 years), RAC (4 years), Sql Server (3 years), ZDLRA (4 years) Additional Information Areas of Expertise Installation, configuration, capacity planning Oracle RAC, ASM & Grid control Performance Monitoring & Tuning Oracle Data guard Backup & Recovery, Upgrades & Migration Oracle Golden Gate Database Security & Patching TECHNICAL SKILLS AND TOOLS Monitoring and performance tuning using OEM Console, Toad, SQL Developer, Grid Control, TKProf, Explain Plan, Statspack/AWR, ADRCI, ADDM, DRA, Dbms_monitor, Alert Log, SQL Tuning Advisor, SQL Access Advisor, Cloud control Work with various operating systems like MS Windows Servers (2008, 2012, 2014), UNIX (Solaris 8/9/10), LINUX (Red Hat, Ubuntu) Installation, configuration and update of Oracle 11g and 12c using OUI, DBCA, DBUA, Oracle Data Guard installation/administration for High availability and Disaster Recovery (DR) Oracle AMS (clusters) and RAC configuration and administration. Oracle Golden Gate (Data Replication) Database security using TDE, Data masking, patching data redaction. Database migration using Exp/Imp/Datapump, and SQL Loader, Transportable Tablespaces (TTS). Backup & Recovery using RMAN ETL tools: SQLLoader, SQL, PL/SQL	Database_Administrator
Salesforce Developer/ Admin Salesforce Developer/ Admin Certified Salesforce Professional Cincinnati, OH Over 8 plus years of experience in IT industry including more than 3 years of experience in Salesforce CRM platform. Experience in Development, Administration, Configuration, Implementation and Support of Salesforce CRM based on Apex language and leveraging Force.com Platform. Experience in Integrating App Exchange Applications with Salesforce, Mass E-Mail Management, Application management using Force.com Plug-in and Eclipse IDE in Sandbox and Production Environments. Experienced in Salesforce Lightning Components, Configuration of third party apps and deployment. Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform and Force.com Sites. Experience in understanding business requirement to design the required entities like custom objects, creating the relationships and junction objects. Developed Apex classes using other platform based technologies like Visualforce, Force.com IDE. Experience in use of Standard and Custom controllers of Visualforce in development of custom salesforce pages as required by business requirements. Proficient knowledge of Governor limits. Experience in optimization of existing code in accordance to the governor limits. Participated in all stages of Software Development Life Cycle (SDFC), System Analysis, Design, Development and Testing Expertise with Object Oriented Design (OOD), Analysis (OOA), based on Unified Modelling Language (UML) architecture. Experience in creating various Reports (tabular reports, summary reports, matrix reports, pie charts, dashboards and graphs) and Report Folders. Experience in using Data Loader for insert, update and bulk import or export of data from Salesforce.com Objects. Experience in using declarative features like validation rules, workflows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automations. Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization, also created various profiles and configured the permission based on the organizational hierarchy. Develops, maintains and implements a comprehensive Cardiology Catherization Lab database compliant with the requirements of the American College of Cardiology National Cardiovascular Data Registry (ACC-NCDR). Experience in conducting analysis of data and preparing analytic reports pertaining to clinical data registries. Formats, complies and reports on Analytic manager software and NEXTGEN and other data sources related to cardiovascular disease and Chest Pain Center. A team player with strong work ethic, a positive attitude and ability to make the best use of individual resources. Committed to excellence, and a prudent developer with strong problem-solving, analytical skills and communication skills. Authorized to work in the US for any employer Work Experience Salesforce Developer/ Admin Mt. Sinai Health System - Chicago, IL March 2016 to June 2019 Located on Chicagos West and Southwest Side, Sinai Health System is a community Health System whose focus is to improve the health of the 1.5 million people who live in our diverse service area. With the passion of dedicated caregivers, Sinai Health System is committed to building stronger, healthier communities. The Health System was using third party vendor Company LUMEDX, Excel spreadsheets, and other proprietary systems to manage extensive patient data for the benchmarking of their clinical registries. With several systems such as MEDITECH, NEXTGEN, PACS, WITT, EPOC coordinating patients data it was being difficult to have an efficient management. The Cardiology department and Chest Pain Center decided to utilize Salesforce CRM platform to maintain the comprehensive database for management of extensive clinical data. The team was involved in configuration, development and deploying new apps for several departments. Responsibilities: · Developed SFDC application setup and customization to match the data management needs of clinical registries of the hospital (CATH PCI, ACTION and ICD Registry). · Worked as Salesforce admin support governing user account creation, personal information setup, password reset, Roles & Profile creation, user group creation, updating company profile, Network access setup. · Involved in setting up field level access for each custom object created based on the users role within the organization. · Developed various Custom objects, Tabs, Entity-Relationship data model, validation rules, Components · Involved in configuration and testing of new apps in Salesforce Lightning environment. · Involved in deployment of the application in Salesforce Lightning including Einstein Wave Analytics · Involved in the Data Transformation and Data Cleaning activities while transferring the data to the external system using Informatics on Demand. · Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects. · Involved in field & page layout customization for the standard objects like Account, Contact, and Leads. · Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic. · Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects. · Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles. · Involved in customizing custom objects, tabs, fields, page layout as per the business need. · Integrated Email with Salesforce.com for mass E-mail management and designed various custom E-mail templates. · Maintained user roles, security, profiles, and workflow rules wherever necessary. Environment: Force.com, Apex, Data Loader, Import Wizard, Eclipse IDE, Triggers, Custom objects, Layout, SOQL (Salesforce Object Query Language). Salesforce Admin/ Clinical Integration Intern Mt. Sinai Health System - Chicago, IL January 2015 to June 2016 Responsibilities · Preparation of design documents of various certain applications based on gathered clinical data requirement. · Involved in coding for modules of all the Sub-Application of the CRM application which involves extending existing SFDC standard components using Apex, Visual Force and other utilities. · Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards. · Implemented Web-to-lead to track and solve leads from the website. · Created different Workflow rules and Approvals for various campaign processes. · Designed, and developed the Custom objects, Validation rules, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the application. · Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application. · Data migration from Lumedx database to salesforce using Data loader CLI. · Used Data loader for data migrations to sales force. · Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE. · Developed and configured various Reports for different user profiles based on the need in the organization. · Created email templates and inbound emails using Visual force for the Health System. · Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards. · Extensively involved in Unit Testing using Test Methods using Force.Com utilities. · Participated in the training sessions provided by the Salesforce team and support end users · Developed custom applications for Clinical Data Management involving Registries. · Data migration from external systems such as LUMEDX to salesforce using Data Loader. · Created different Workflow rules and Approvals for various patient processes. · Designed, and developed the Custom objects, Validation rules, Page layouts, Custom tabs, Components, Visual force Pages to suit to the needs of the application. · Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers, packages for various functional needs in the application. · Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE. · Extensively worked on customizing Geo Point App to the organization needs. · Developed and configured various Reports for different user profiles based on the need in the organization. · Created email templates and inbound emails using Visual force for the clients and customers. · Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards. · Participated in the training sessions provided by the Salesforce team and support end users · Knowledge on creating Visualforce Dashboards, sharing rules. · Used change sets for deployment. Environment: Saleforce.com platform, Role Hierarchies, Sharing Rules, Email Templates, Reports, Dashboards, Custom Objects, Custom Tabs, Email Services, Security Controls, Approval process. Database Administrator (DBA) Mt. Sinai Health System - Chicago, IL January 2011 to December 2014 Responsibilities: · Develops and maintains a comprehensive database for CATH Lab and Chest Pain Centre in compliance with American College of Cardiology National Cardiology Data Registry (ACC-NCDR) and submit clinical data using the vendor company LUMEDX software. · Reviews, analyze and collates ACC-NCDR database reports on a quarterly basis for presentation to Hospital Quality Assurance/ Continuous Quality improvement department and committees. · Designs and develops databases related to acute coronary syndrome, myocardial infarction, peripheral vascular disease and cardiovascular epidemiology using WITT biomedical databases relating both clinical services and research trials in cardiology medicine. · Develops reports and charts from existing database to clearly represent the findings. · Plans, coordinates and implements security measures to safeguard information against accidental or unauthorized access and ensures HIPAA compliance. · Implements Electronic Medical Record and Computerized Physician Order Entry (CPOE) relating to catherization laboratories and cardio-diagnostic services. · Trains new users and provides orientation pertaining to databases and their interaction with interface (HL7, GE, Pacs, WITT, etc) and wed-based decision support systems including updates to these interfaces. · Formats, organizes, tracks and disseminates NextGen and other data including coordination of data sharing and data management needs relating to cardiovascular Services. · Analytics Manager Applications to generate reports used by hospital and health system and other stakeholders to tailor NCDR reports in order to conduct comparisons, monitor the quality of data submissions and perform comparative analyses. Environment: Apollo LUMEDX, WITT, NCDR (National Cardiovascular Data Registry), CATH PCI Registry, ACTION Registry, ICD Registry, GWTG-CAD (Chest Pain Center), Applications of Analytics Manager Software, Data Registry Validation and Export Tool, Dashboard for Comparative Analysis of E-Reports. Education Master's in Healthcare Administration School of Public Health, University of Illinois - Chicago, IL March 2014 to May 2014 Bachelor of Technology in BioInformatics Punjab Technical University August 2004 to May 2008 Skills Salesforce, Visualforce, SFDC, Soql, Apex, Python, R language (beginner), SQL, Force.com, HTML, Database Management, Microsoft Office Links http://linkedin.com/in/navsheen-grewal-75190651 Certifications/Licenses Certified Salesforce Administrator January 2019 to Present Certificate number: 19803498 Certified Salesforce Advance Administrator June 2019 to Present Certificate Number: 20208926 Certified Salesforce Platform App Builder March 2019 to Present Certificate number: 19853793 Certified Salesforce Platform Developer I May 2019 to Present Certificate number: 19818923 Certified Data Scientist (DATA CAMP) August 2018 to Present Certificate Number: 83,043 Certified Lean Six Sigma Green Belt (Juran Global) June 2016 to Present Additional Information June 2015- August 2016 (1year) Certified Lean Six Sigma Green Belt (Juran Global) Sinai Health System, Chicago March 2014 May 2014 Certified Lean Six Sigma Yellow Belt School of Public Health, University of Illinois, Chicago August 2018- March 2019 Certified Data Scientist, Data Camp Sinai Health System, Chicago Illinois Certified Clinical Research Coordinator (CRC) NUCATS, Clinical and Transitional Sciences Institute Northwestern University, Chicago August 2015- July 2016 (1 year) Vice President Part Time Student Affairs AFHA (Association of Future Healthcare Administrators) School of Public Health, UIC August 2016- December 2016 Consultant, Pediatrics, University of Illinois Health System Chicago, IL	Database_Administrator
QA Tester /UAT Analyst QA Tester /UAT Analyst QA Tester /UAT Analyst - Verizon Wireless, California Irvine, CA Around 7 years of experience in Information Technology with emphasis on Quality Assurance Testingon both web-based, Client/Server, Mobile and Windows applications Strong knowledge of Software Development Life Cycle (SDLC) as well as Software Testing Life Cycle (STLC) and the role of QA in different testing methodologies like Agile (SCRUM) and Waterfall model Analyzed business requirements, software requirement specifications to create test plan and derived functional test cases for manual and automated testing Proficient experience includes working with business partners and interacting with the IT team both at the client's location (onsite) and at the offshore location and leading QA team of four members Excellent work experience in different kinds of tests such as Functional, Integration, GUI, Regression, System, Compatibility, UAT, Security, Stress, Black Box Testing etc. Experience in Testing Mobile Devices (Responsive web and App) for IOS (iPhone, iPad) and Android (Samsung) devices in different view ports Hands-on experience in developing Test Strategy, Test Plan, Test Reports, Test Cases and Test Scripts to verify application functionality against business requirements for manual and automated testing by using Mercury TestingTools (HPALM Quality Center, QTP, Load Runner) Possess in-depth knowledge in System Integration Testing, Production Test, Database Testing, Test case creation, Test case execution, Test data Preparation, Defect management and preparation of all related test deliverables Good knowledge in Java, SQL Queries, Joins, HTML Possess sound knowledge on version control, defect management and Test management tools like Git, Subversion, HP Quality Center, JIRA etc. Good experience in creating test scripts using WebDriver, Selenium RC, Selenium-IDE, Selenium Grid in Java. Possess working Knowledge on Web Services Testingusing SOAPUI Tool and RESTful services Sound knowledge of test management tool like HP Application Lifecycle Management Quality Center, Rational Clear Quest tools and Jira Exposure to Point of Sale(POS) applications Responsible for checking Cross-Browser Compatibility of different elements and tags, hence worked on different browsers like Internet Explorer, Google Chrome, Firefox, Safari Excellent written and verbal communication skills, presentation and problem solving skills. Authorized to work in the US for any employer Work Experience QA Tester /UAT Analyst Verizon Wireless, California October 2015 to Present Verizon wireless is an American telecommunication company a wholly owned subsidiary of Verizon Communications, which offers wireless products and services. Verizon is one of the largest telecommunications company with over 146 million subscribers in the United States. Verizon provides 4G LTE network for 98 percent of the US population. Project:The scope of project is to provide Services using manual and automation testing for Verizon applications (eCommerce.com, My Verizon Online, My Verizon Mobile, Mobile First App on mobile & tablet (iOS/Android), OPAL. My Verizon is in process of transforming the entire My Verizon application from existing platform to OMNI platform including some part of the applications in ATG, Endeca and Adobe CQ. My Verizon is the application that allows customers to manage their profiles, calling plans, billing and payments. Responsibilities: Working as a UAT Tester and responsible for analyzing and understanding the requirements. Responsible for testing of enterprise applications for all scheduled enterprise releases as UAT and in production. UAT Lead for the team of 3 Offshore Understanding the system requirement of the various departments and provide end-to-end system solution. Identifying the Test Conditions and Creating the Test Design and Test Data To create Test cases for the functional requirements and perform execution and capturing results in HP Quality Center. Monitoring the Testing and Test Environment (often using tools) Identifying and logging defects, reporting and tracking the defects until resolution using HP Quality Center/ALM and Jira tools. Analyzing the new business requirements, providing the solution and configuring or implementing. Implementing new changes by working with realization team Providing directions to the real system users by providing application training Performing analysis of business requirements and functionalrequirements and providing findings to minimize the requirement gaps Performingrequirement reviews with business and helping them to identify the gaps earlier in the cycle Performing root cause analysis on issues found post testing Attending daily defect triage meetings to prioritize and track the defects that needs to be addressed, ensuring timely and accurate resolution Playing responsible UAT lead role for various Enterprise, Maintenance and EmergencyReleases and supported numerous releases Analyzed the Regression test cases and automated them using selenium tool for frequent/daily execution. Worked with Development and Environment team for triaging the defects. Environment: HP ALM, Jira, User Acceptance Testing, Quality Center, Windows 2000,Windows, MAC, Linux, Tablets (Android and IOS),Selenium, Mobiles (Android and IOS), Browsers(All browsers tested). QA Analyst Threat Track Security, Florida February 2015 to September 2015 Threat Track Security specializes in helping organizations identify and eliminate Advanced Persistent Threats (APTs), targeted attacks and other sophisticated malware that are designed to evade the traditional cyber defenses deployed by enterprises and government agencies worldwide.Big Data infrastructureis the back-end project, a full lifecycle of Anti-Virus Lab from collecting, processing, storing, analyzing data andmake definitions to support the company products. Project:The goal of this project was to replace existing individual components of legacy systems that are restricted and distributed across multiple technology and locations. The Hadoop ecosystem and HBase technology were put in place to build an Infrastructure that serve as a single system to collect data from various sources, process the data and store all the data at one place instead of multiple databases. Responsibilities: Written the Test plan, Test Cases, Test Scripts and Test Steps for all the modules. Prepared Test Data and performed Positive and Negativetesting. Tested the content retrieved on various windows against the database tables to make sure that the process retrieved all the data it is supposed to. Automate wherever possible and practical, from regression test scripts to deployment processes. Used java with TestNg frame work for automating scripts. Requirements Traceability Matrix developed to align the Test Cases to Requirements Used SVN Repository for version controlling. Interacted with developers to resolve application defects. Used Rational Test Manager for managing and updating the various test documents. Checked Front-end validations and Front-end creation (images, Forms & pages). Written SQL statements manually to validate data from Database using SQL*PLUS Performed the backend testing by using SQL Queries and verified the data integrity. Involved in setting up and configuring the test environment with Eclipse, Selenium WebDriver and Selenium Java Client Driver. Review and update Regression Test cases for impacted features. Prioritize test cases execution based on requirements priority and complexity. Prioritized defects based on overall application functionality. Estimate test timelines for each test case and provided to Test Lead and Project Manager. Engaged with the Dev and Project team and informed QA dependencies and QA deliverables. Performed GUI, Ad-hoc, Functional, Integration, compatibility, User Acceptance testing. Worked in Production release night testing and 2 weeks Production warranty in both lower environment and Production. Performed Integration and Regression testing to check compatibility of new functionality with the existing functionalities of the application using Selenium. Worked on Mobile devicesbrowsers testing Regression Testing performed at various phases of development life cycle for impacted existing functionality. SQL queries developed for data validations for data insert, update and delete. Developed queries for data retrieval using SQL and PL/SQL. Analyzed Test results with the expected results, and behavior of the system. Quality Center used for Test Case Management, Test execution status, and Defects Management. Attend Daily Status meetings and reported the test status and plan for the day. Attend Defects Scrub meeting, go over open defects and disposition as per the business decision. Developed and executed SQL queries for testing database integrity and for data analysis. Generate weekly Status Reports for Defects and Test Case status, and send to project team. Engage with Deployment, and provide QA Test activities dependencies and test timelines. Release validation testing performed in production environment. Environment: Windows 2000, SQL, Oracle, Black box testing & User Acceptance testing, JAVA, Selenium, Linux. Web Assistant and Database Administrator Central Michigan University-MI August 2013 to December 2014 As a public institution, CMU's Purchasing Department conducts business in an open and competitive fashion in accordance with regulations established by CMU's Board of Trustees. Involved in Analysis, Design, Coding, and Testing and maintenance phase of modules of software development life cycle (SDLC). Administered the Database and involved in creating and maintaining SQL server databases. Written Stored Procedures Triggers in SQL Server Databases. Worked with Dataset and Data reader as a part of ADO.NET to access and update database. Designed and developed Web pages using C# programming, VB.Net, ASP.Net 3.0 framework, HTML, CSS, JavaScript and SQL as backend database. Designed Web Pages using existing CSS for design and created new custom built CSS for the application to meet the design standards. Developed XML Web Services to communication with SQL Server 2008 Used validation control to perform client side and server side validations. Used AJAX, CSS, JavaScript and various web controls to present data to users in a much comfortable environment. Used WPF in creating different animated scenes using the combination of transforms, animation controls (storyboard, double animation) and color effects. Used XML technologies for producing news information Coded new System that involves Test-Driven Development (TDD). Environment:C# ,VB.Net, .Net 3.5,4 Framework, ASP.Net , Visual Studio2008/2010, XML, Ajax, ADO.Net, HTML, JavaScript, WPF, Web Services, SQL Reporting services, MS SQL Server 2008. QA Test Engineer Techsperts Software Solutions - IN June 2012 to July 2013 Techsperts Software Solutions is a global Information Technology (IT) Services and Solutions company. We provide cutting-edge IT Solutions for Enterprises to effectively utilize the available resources and efficiently manage the operations. Responsibilities: Played a key role in the planning, testing, and implementing system enhancements and conversions. Responsible for Acceptance testing, Functional testing, Integration testing, System testing and Regression testing for each cycle of release. Experience of managing multiple stakeholders across the organization, and in QA integration of systems. Worked with SQL queries for data manipulations. Experience in Manual, Automated and Back-End Testing. Using Test Director/Quality Center. Tested applications which consume Web Services and analyzed Input and Output messages. Involved in testing Web services (SOAP and REST) and XML with tool called 'SOAP UI' for the local WSDL / with URL and created Test cases, run them, do load testing, security testing. Environment:Quality Center, QTP, MS Visio, RUP, MS Project, MS SQL, MSAccess, MS Excel and MS Word. Skills MS ACCESS, MYSQL, SQL, SQL QUERIES, QTP Additional Information TECHNICAL EXPERTISE: Testing Tools HP ALM Quality Center, Selenium Web Driver, Eclipse, Mercury (HP) Load Runner, Test Director, Quick Test Pro (QTP), Jira. Testing Techniques Smoke (Sanity), User Interface (GUI), System, Functional, Integration, Regression, End to End (E2E), User Acceptance (UAT), Performance, Exploratory (Ad-hoc),Initial Verification Of Production (IVP) Configuration Management Tools IBM Rational Clear Case, Subversion, Git Operating Systems Windows, LINUX, UNIX Databases MySQL, MS Access Project Methodologies Microsoft Project, SDLC, Waterfall, Rational Unified Process (RUP), Agile Languages Java, SQL Queries, Joins, HTML,VB Script UML tools Rational Rose, MS VISIO	Database_Administrator
Database Administrator Database Administrator Database Administrator - Tata consultancy services A keen Learner with 4 Years 3 month of experience in database (MYSQL and MSSQL), Server Reinstallation, and handling clients when their server is completely down. Work Experience Database Administrator Tata consultancy services July 2016 to Present Software Specialist eClinicalworksPvt. Ltd March 2014 to 2016 Job Description: Working on MYSQL installation, upgrades and performance tunning. Working on Postgresql installation, upgrades and performance tunning. Working on MongoDB installation, upgrades and performance tunning. Working on Replication and Data recovery cases for clients. Working on Linux and SAAS environment. Working on System down cases and Server crash tasks for clients. Roles and Responsibilities: Joined as Database administrator which involved working on critical issues [Show Stoppers]. This gave an exposure to understand the overall architecture of the product and the flow. Handling MySQL, Potgresql and MongoDB Server and down related issues. Working on the live databases and getting the system up and running. Working on SAAS environment. Working and fixing issues on Linux servers. Fixing issues on live databases. Working on replication issues. Working on Server Crash and installing the server. Recovering data from MySQL instance in case of a Server Crash. Recovering MySQL database from an inconsistent state. Education B. E. in I.T R.G.I.T. Mumbai University 2012 to 2013 Class XII Maharashtra Board September 2008 Additional Information Team player Enthusiastic, Quick Learner and honest positive attitude Hard working Commitment to work Inter-personal and presentation skills	Database_Administrator
Data/Business Analyst Data/Business Analyst Business Intelligence Developer \| Data Analyst Washington, DC Work Experience Data/Business Analyst Barclays Bank ( Contractor - SwiftLearn IT Solutions, Inc) - Wilmington, DE July 2016 to July 2019 Responsible for error handling, stored procedure, creating tables, views, triggers etc. Created DTS Packages for migration of data between MS SQL Server database and other databases like MS Access, MS Excel and Flat Files. Used DTS to migrate the tables to the Data Warehouse. Handled Different DSS (Decision Support System) for various applications. Configured the Data mapping between Oracle and SQL Server. Used Query Analyzer, Execution Plan to optimize SQL Queries. Use SQL High for level proficiency in database manipulation. Created the SQL scripts for demonstrating the prototypes and for verifying the result sets. Created User Interface Specifications and wire frames. Use advanced SQL concepts like OLAP, Group By and aggregate functions Use complex SQL queries in advance to fetch data from other tools. Wrote queries to fetch data from different table by using JOINs, Sub-queries, Correlated sub-queries and derived tables on Teradata platform. Work with ETL Process which includes SSAS, SSIS, and SSRS. Worked with Business Intelligent tool like Tableau and Power BI on SQL server mainframe. Developed stored procedures, views, triggers, execute test cases and defect management for ETL and BI systems. Senior BI/Data Analyst Citizens Bank ( Remote Contractor - SwiftLearn IT Solutions, Inc) - New York, NY June 2014 to June 2016 Wrote complex SQL queries using advanced SQL concepts like aggregate functions, Group By and OLAP (Online Analytical Functions). Wrote queries to fetch data from different table by using JOINs, Sub-queries, Correlated sub- queries and derived tables on SQL Server platform. Wrote SQL queries that were highly tuned using concepts like Explain, Stats, CAST and volatile tables. Used SAS to import and export data from and into SQL Server tables. Planned, analyzed and designed Universes using SAP Business Objects as per Business needs. Used Pivot tables to create reports that did dicing and slicing functions on data. This is called dimensional analysis and gives business a 360 view of what is going on. Created numerous permanent tables, Volatile tables and Global Temporary tables. Developed dashboards in Tableau Desktop and published them in Tableau Server. Fulfilled numerous data request for financial profiling. Generated Tableau Dashboard with quick/context/global filters, parameters and calculated fields on Tableau reports. Created Tableau Dashboards with interactive views, trends and drill downs along with user level security. 2 Created and developed Parameterized, Drill Down and AD Hoc Reports using SQL Server 2014 Reports Services (SSRS) Data Analyst United Healthcare ( Contractor - IT Solutions, Inc ) - New York, NY June 2013 to May 2014 Gather information, analyze data and presented reports. Experience with Centers for Medicare and Medicaid Services, health care provider data and online data submission process. Interface with database, data stage ETL and SAS development teams Use state-of-the-art decision support and neutral network tools to detect potential fraud and support investigations organizing case files, research violations and accurately and thoroughly document all steps taken in project development Used SQL Assistant front-end tool to issue SQL commands matching the business requirements to run reports for data on Providers. Provide data analysis support to the fraud investigation team in support of their investigation leads. Connected to SQL server sources to create shared data sources in SSRS. Created shared data sets in SSRS. Created tabular reports and deployed over report server to end-users. Troubleshoot client and operational issues timely and appropriately. Prepare reports working with database structures and data modeling including working knowledge of SQL. Perform on a regular basis ad hoc analysis of data sources for all external and internal customers. Generated database reports, presentation and documentation of analytical methods. Conduct self-directed research to uncover problems in Medicare payments made to a variety of provider types including physicians, suppliers, hospital, and rehabilitation facilities. Handle Strong healthcare material including experience with transaction standards (e.g. HIPAA). Database Administrator Discover Financial Services - Garden City, NY March 2012 to May 2013 Ensuring load balancing in RAC by creating services for different purposes based on the application requirement and defined TAF policy for RAC instances. Performed Replication using materialized views with a complete refresh/Fast refresh. Monitoring and Performance tuning of Golden Gate sessions at OS level, Database level and GGSCI level and investigate replication failures using ggserr.log, report files and Log Dump utility. Creating, granting and monitoring user access rights and privileges through roles and profiles. Providing instance level performance monitoring and tuning for Event Waits, Sessions, Physical and Logical I/O and Memory Usage with the help of AWR and ADDM Reports. Supported development effort by providing SQL statement tuning and optimizing ETL procedures and removing load and query performance bottlenecks by using tools Explain Plan, SQL Trace, TKPROF, TOAD and Oracle Enterprise Manager. Applying upgrade patch, maintenance and interim (patch) patches on all the databases. Refreshing Dev and Test instances with data from Production on a regular basis. Developed PL/SQL packages, DML, DDL, Oracle tables, Stored Procedures, functions, cursors, triggers and UNIX shell scripts. Install, patch and upgrading Oracle 10/11g and 12c to support internal production and test environments. 3 Installation of 12c OEM and customize it to our needs. Installing Oracle Golden gate on RHEL and setup table level replication as well as DDL replication too. Automated the Data Replication process using Materialized Views for reporting databases. Implementing Data pump, conventional export/import utility of Oracle 11g, 10g for re-organizing Databases/Schemas/Tables to improve the performance. Used import/export utilities for cloning/migration of small sized databases and Datapump import/export to move data between 9i and 10g/11g environments. Successful in applying RDBMS patches, security patches for improving the security and functionality of the databases. Efficiently performed installation, setup and creation of four node cluster RAC with Oracle 11.2.0.3 database using GRID infrastructure with ASM file systems on RHEL 5.5. Access, MS Excel. Education Bachelor of Science in Geographic Information System Ahmadu Bello University Certificate University of Washington Certificate Digital Marketing Institute Skills SQL (7 years), SAS (7 years), Tableau (7 years), Power BI (5 years), Microstrategy (6 years), SSRS (7 years), SSIS (6 years), ETL (7 years), Data Warehousing (5 years), ERWIN data Modeler (6 years), SDLC Methodologies (7 years), Business Intelligence, access, testing, Excel, SAP, Microsoft Office Assessments Reliability Highly Proficient March 2019 Measures a candidate's tendency to be dependable and come to work. Full results: https://share.indeedassessments.com/share_assignment/vejrmrxwnwpdklbm Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. Additional Information Tableau Public Profile: https://public.tableau.com/profile/joshua.dariya#!/	Database_Administrator
Senior Field Engineer, Texas Senior Field Engineer, Texas Network & Database Administrator - Fresh Plus Plainview, TX Senior Field Engineer / Technical Support Analyst with comprehensive background in end-user support and technical consolidation. Expertise in Point-of-Sale systems and multi-platform workstation development. Success best demonstrated by developing long lasting rapport with every customer, understanding and empathizing with their needs, and resolving their issue in a timely, friendly and professional manner. Authorized to work in the US for any employer Work Experience Senior Field Engineer, Texas Field Nation September 2010 to August 2017 ITTS contractual technician for several hundred different clients performing everything from server rack/stacks to full unit replacements in power plants. Specialized in Point-of-sale store setups and installs. Worked directly with AT&T, Verizon, and Walmart Engineering teams to trial new store layouts and device implementation. Full Point-of-Sale register and scan replacement for Lowes Grocery, Walmart, Target, Michaels, Tractor Supply, etc. NMD & Menu/Order Board Installs for Mcdonalds, Wendy's, Taco Bell, Mangold Clinic, Covenant Hospital. Owner/Senior Field Engineer Limitless Technologies - Lubbock, TX January 2010 to December 2016 Performed I.T. forensics and legal investigations for clients with various problems such as harassment, e-discovery, asset protection, and minor securities fraud. In addition, I also provided consults on estimates, management, implementation, deployment, and admission of IT systems for businesses' and private clients. Network & Database Administrator Fresh Plus - Austin, TX February 2015 to June 2015 Managed a 5-store grocery database across both ECRS Catapult and SMS Suite systems performing full inventory maintenance and scan coordination. Also performed network administration tasks such as Active Directory management, hardware & software troubleshooting, TCP/IP config for all devices and equipment installs and replacements. Floor Support Supervisor Convergys - Lubbock, TX September 2009 to March 2013 Took Supervisory calls to correct customer accounts and service problems for Comcast clients. Helped standard call center agents correct minor account problems and add promotions that needed a supervisor's approval. Store Manager/ Corporate Order Puller, Irving/Plainview/Grapevine GameStop September 2007 to September 2009 Pulled inventory orders for every GameStop store in the US at the home office in Grapevine. Store Manager in Irving, Performing money counts, made reservation and subscription sales, managed an average of seven employees while always keeping a fun, professional work environment. Education Game Simulation & Programming DeVry University Certifications/Licenses Driver's License Additional Information Technical Skills Platforms - Windows XP/Vista/Win7/Win8/Server2003/Server 2008/Server2012, Linux, Solaris, Hardware - Intel & AMD workstations and servers, Point-of-Sale Systems (Ingenico, Verifone, Dell, HP, IBM, ) Applications- Adobe Master Suite, MS Office, WebSpider Extractor, Solar WindsIP, Network- Network Connectivity & Wiring Infrastructure, Wireless Ethernet (Wi-Fi), TCP / IP, DHCP, DNS, Hard Skills- End-user Support / Helpdesk, Project Management, Hardware and Software Troubleshooting, Building Workstations and Servers, Malware detection and removal, Website Soft Skills - Development, Customer relations, Digital Footprinting and Analysis, Technical Consolidation, Rapport Development, Analytical problem solving and creative thinking,	Database_Administrator Network_Administrator
CRM/ Database Administrator CRM/Database Administrator AINS Designation Acton, MA Authorized to work in the US for any employer Work Experience CRM/ Database Administrator Erland Construction Inc - Burlington, MA October 2017 to January 2019 - Handled the migration and implementation of all Client and Project data for use in Cosential, a CRM designed for the Architecture, Engineering and Construction Industry. - Responsible for all data cleanup in original CRM and Microsoft Access database to ensure that all data is accurate and formatted correctly to ensure the successful implementation of Erland Constructions new Cosential account. - Worked closely with Executive Management, the Marketing department and the Business Development team to assist in training new users and working to keep all Lead and Opportunity data up to date. - Recreated all original reports using built-in Cosential report tools and Microsoft Excel. - Assisted the Preconstruction department by completing Estimating Takeoffs of planned construction projects for Mechanical, Electrical, Plumbing and Fire Protection systems. Dispatcher AMERICAN GAS PRODUCTS - Everett, MA November 2016 to May 2017 - Assisted Customer Service team with weekly calling schedule to gather orders. - Processed all customer orders and created and routed product deliveries in New England, NY, NJ and Western U.S. - Acted as a point of contact for long range truck drivers during their delivery route. - Worked with depot staff to ensure all necessary products and equipment are loaded for each truck. - Supported multiple customer accounts to ensure high level of service. - Performed all ad hoc reporting as requested. Marketing Project Administrator VoltDB - Bedford, MA August 2016 to September 2016 - Assisted the Marketing Team in transitioning all Marketing Data in to Hubspot. - Ensured the integrity of all web site links and the accuracy of all content being migrated. Insurance Compliance Analyst Berkeley Point Capital - Boston, MA February 2016 to June 2016 - Responsible for the review of all Property, General Liability and Excess Liability Policies for commercial multifamily and senior living properties within a portfolio to ensure that investor requirements were met regarding coverages in place, coverage limits, required catastrophe coverage (Flood, Wind, etc.), and all other details that would cause a financial loss for the investor in the event of a loss due to property damage or liability claims. - Worked closely with both borrowers and insurance agents to ensure that errors were corrected and insurance coverages set up with the required coverage limits. - Performed reviews for audits by the investors and produced all correct insurance certificates in a timely manner. - Acted as a point of reference for insurance with other departments internally for the purposes of escrow and underwriting. Sales Operations Specialist SmartBear - Somerville, MA January 2016 to February 2016 - Created Renewal Opportunities in Salesforce for multiple software products to ensure that all Renewal Opportunities for 2016 were set up. - Ensured that all data relating to the product and sale were accurate; cleaned up existing data that was incorrect. - Worked with the Customer Success Team to ensure that high priority Renewals were set up in Salesforce in a timely manner. Customer Care Representative Fleetmatics Ltd - Waltham, MA February 2015 to December 2015 - Worked on the Customer Support Team for Fleetmatics WORK; a Workforce Management Solution specializing in Scheduling, Dispatching, Invoicing and Inventory Control. - Handled inbound calls and emails from our customers (comprised of Owners of the company, office staff and field technicians) who had questions about using the WORK solution and who reported technical issues with the WORK solution. - Collaborated with the Development Support Team and Product Team to troubleshoot issues and pinpoint areas of the solution that could be improved, using both feedback from our customers and internal testing. - Provided high level support to our customers ranging from answering basic questions about the solution to providing creative solutions to create processes to help accomplish their daily work flow in a more efficient manner. - Assisted our customers with importing their client and inventory data in to WORK, integrating their WORK account with their QuickBooks account and by customizing forms, such as quotes and invoices, to these forms automatically produced based on data entered in to the solution. - Acted as a point of reference for the team regarding complicated processes and issues. Project Administrator Pegasystems Inc September 2014 to November 2014 Worked with the Global Sales Operations team on a project highlighting untargeted sales opportunities for the international sales force. - Assisted in organizing, changing and cleaning data in preparation for entry into the sales database. - Performed all other ad hoc duties that were assigned both inside and outside the scope of the project. Agency Analyst Homesite Group Incorporated - Boston, MA July 2011 to October 2013 Worked under the General Manager of the Homesite Insurance Agency within the operations department. - Responsible for sending out all applications, payment forms and applicable state forms for all new homeowners insurance policies (owner occupied, landlord, condo and vacant policies), which were products of an Agency's partner company, sold by Homesite sales agents. - Produced a weekly report for Homesite's sales team to show sales volume for individual agents selling the Agency partner's homeowners policies. - Produced a daily report of customers who did not qualify for Homesite policies and forwarded the list to Homesite sales agents to follow up and write policies through the Agency's partners. - Provided sales support to Homesite's sales team (administrative and logistical assistance, advice on state requirements, etc.) and support for the Agency partner's customer service department by acting as a direct point of contact to assist policyholders with policy issues and changes after the agent has completed the sale of the policy. - Utilized our Agency Management system to download and store entries for newly sold policies, policy changes, cancellations and reinstatements from the Agency's partners. - Processed all incoming and returned agency mail and forwarded proper documentation and premium payments to the appropriate Agency partner. - Reviewed all incoming signed applications to ensure there are no significant changes to information or underwriting questions and to report such changes to the Agency's partner. - Maintained a database of all signed applications for our partner's homeowners policies as well as documentation for all other policies sold through the Agency's other partners (Flood insurance, Umbrella coverage, etc.). - Monitored all of the Agency partner's policies that are at risk of cancellation for various reasons and worked directly with Homesite Sales agents, the Agency partner's customer service and underwriting departments and the policyholders to resolve property and policy issues to prevent cancellation. - Worked closely with the Licensing Supervisor and assisted with licensing projects as needed to ensure that the state licenses and appointments for all Homesite sales agents and all of the partners' agents are renewed prior to expiration. - Coordinated with the accounting department's billing team to resolve any premium payment issues relating to customers with policies through both Homesite Insurance and the Agency's partners. - Assisted the accounting department, data warehousing team and the sales teams to produce monthly commission reports for all Agency partners. - Organized and facilitated the review, cleanup and off-site storage of more than ten years of Agency files in basement storage in preparation for the company's move to a new office. - Performed all state audits as requested by the Agency's partners and assisted the Agency's partners in the claims process regarding their policies which were sold by Homesite sales agents. - Performed all ad hoc reporting, projects and administrative duties as requested by the Agency's Partners and Homesite Management. Customer Service Representative Public Sector Partners - Worcester, MA March 2011 to May 2011 - Performed administrative duties regarding Prescription Advantage: a state pharmaceutical assistance program available to Medicare recipients. - Handled questions and resolved pharmacy issues of program members through inbound calls. - Contacted program members through outbound calling projects. Lead Qualifier - Channel Media Group TechTarget - Newton, MA October 2010 to January 2011 - Followed up with site users and event attendees to produce leads for TechTarget's clients. - Surveyed site users as a method of fine tuning and marketing online media delivery. Sales Agent BBWireless - Woburn, MA June 2010 to October 2010 - Represented Verizon Wireless as an authorized Business Agent. - Drove customers to Verizon Wireless from other carriers through cold calling small businesses. - Sold Verizon Wireless equipment and upgrades to existing Verizon Wireless small business accounts. Gardener Rehl Gardens - Natick, MA March 2010 to May 2010 - Performed gardening and landscaping duties for many clients in Greater Boston Suburbs. Logistics Service Representative OnProcess Technoloy - Ashland, MA October 2009 to March 2010 - Worked as part of the Asset Recovery team for Cisco Systems, Inc. - Coordinated returns of defective parts after installation of advanced replacement parts. - Assisted Cisco customers with inquiries or issues dealing with shipping and logistics. Education Minor in Business Management Roger Williams University - Bristol, RI 2004 to 2008 BS in Criminal Justice Roger Williams University - Bristol, RI 2004 to 2008 Skills Microsoft Excel (8 years), Microsoft Access (3 years), SQL (Less than 1 year), CRM and Agency Management Systems (6 years), Software Troubleshooting (Less than 1 year) Links http://www.theinstitutes.org/ Certifications/Licenses Driver's License Additional Information Professional Designation: AINS from The Institutes (AICPCU), including INS 22 Personal Insurance and INS 23 Commercial Insurance.	Database_Administrator
Systems Engineer Systems Engineer Systems Engineer - Syzygy3, Inc Brooklyn, NY Seeking a position in technology that will enable me to fully utilize my technical skills gained from education and workforce experience. Work Experience Systems Engineer Syzygy3, Inc October 2015 to Present Planning and engineering of an organization's systems infrastructure Manage and monitor all installed systems Install, configure, test and maintain operating systems, application software and system management tools Maintain Infrascale cloud backup appliances and accounts Manage and troubleshoot all network devices Manage mobile devices Provide all levels of support Configure voip phones / systems Network Administrator / IT Coordinator Alexander Wang, Inc February 2012 to February 2012 Setup WAPS, Firewalls, Servers, Workstations & Mac's Setup Cisco Meraki appliances, Configure Cisco Meraki MDM Repair Workstations (Mac & PC), laptops, Blackberry devices Monitor, troubleshoot configure Windows 2008 Servers, 2012, 2016 Troubleshoot a range of issues (including printers) Maintain Active Directory users, group policies and security (on our Distributed File System) Maintain and support SharePoint end users (create users, modify permissions, etc) Team lead in network revamp projects. Review and approve all information technology related monthly invoices Setup and Maintain Exchange Server accounts Provide support to about 200 end users (including users from global offices) Maintain and support FTP FileZilla Server Support users with Enterprise Resource Planning System ( Create, delete, maintain application security permissions) Maintain PBX phone system, re-programming feeds IT Manager GDB Inc February 2010 to February 2012 Setup workstations and Servers (Mac's & PC's) Repair Pc's / Laptops / hardware replacement Troubleshoot and support end users with software issues Maintain Filemaker Pro Databases Troubleshoot POS system related issues Configure Quickbooks Enterprise multi user mode Database Programming Intern GDB Inc February 2010 to June 2010 Create UML diagrams of database processing system Analyze Microsoft access database Create, edit, delete tables in database tables in database system Maintain Microsoft Access equipment tracking database Information Clerk Chocolat Blu, Inc August 2005 to March 2009 Maintain Enterprise Resource Planning system Create, delete and update products in database Manage and update Yahoo Ecommerce site Report errors and bugs in system Consolidate database products using a graphical user interface Education Bachelor of Technology in Technology New York City College of Technology January 2005 to January 2010 Bachelor of Technology in Computer Systems Borough of Manhattan Community College Skills VISUAL STUDIO, EXCHANGE (Less than 1 year), ACTIVE DIRECTORY (Less than 1 year), PBX (Less than 1 year), MAC (Less than 1 year), Vmware, System Administrator Additional Information Skills: Applications: Microsoft office suite 2003-2016, DHCP, DNS, VMware, Access, Viso, Visual Studio, Citrix, Quicbooks, Filemaker pro, Joomla, IIS, Apache, Exchange Servers, FileZilla server, Spiceworks, VNC Viewer, Acronis True Image, AVG Enterprise Server/CAL, Active Directory, PBX, MYSql, Operating Systems: Windows 95,98, XP, Vista, 7Pro, 8Pro, 10Pro Windows server 2003-2016, Mac OSX 10.4-10. Programming Languages: C++, Java, JavaScript, PHP, SQL	Systems_Administrator Network_Administrator Project_manager
Database Administrator Database Administrator Database Administrator - Bureau of Labor Statistics Annandale, VA Extensive experience in SQL Server Database Management System in the areas of Database Administration, Reporting, Data Modeling, Database Design and Development, Advanced Installation, Configuration, Backup and Recovery, Upgrade, Service Pack (SP), SQL/T-SQL, Stored Procedure, Trigger, DMV, DBCC,Clustering , Database Performance Tuning using SQL Server Profiler, Extended event, Database Engine Tuning Advisor, Execution plan, Performance Monitor and other third party tools like RedGate, and SolarWinds, Commvault. Configured and managed High Availability and Disaster Recovery solutions like Log shipping, Mirroring, Replication, SQL Server FCI clustering and Always On. Experience entails Azure Services, migrated on premises databases and Legacy databases to Azure, deployed products on Azure, and setup development and test environment on Azure. Strong work experience and knowledge in SQL Server Replication, Log shipping, Mirroring, Clustering, Performance tuning, Backup/recovery, Query Optimization, Database and Column Level Encryption, and Security Management. Experience in creating, supporting and maintaining database administration scripts. Experienced with SQL/T-SQL scripts including scripts/SQL/TSQL for managing Database and database objects. Experience in implementing RAID technologies use with the SQL server database technology ETL: SSIS & DTS Packages: Created, configured, deployed, and managed including Migrate and Upgrade. Reports: SSRS - Highly proficient in Installed, Configured, and administered SQL Server Reporting Services (SSRS), created, deployed, managed reports including migrating reports. Experienced in Data Movement, data dumping using different tools like Export & Import utility, Data Tools, BIDS, SSIS, and DTS including Excel File, Flat file, CSV file, SQL Server Database. Upgrade and Migrate: Upgraded and migrated from SQL Server databases and instances from older version to newer version like SQL 2005 to SQL Server 2008 R2/2012/2014/2016 in different environments. Migrates from MySQL to SQL server 2008, 2012, 2014 and 2016.Add roles, migrate table and related object using SSMA, export import ,map data using SSIS and migrate from MySQL to Microsoft database and Azure SQL database. Manage Security Management: Securing SQL Servers and Databases, Manage users, Data encryption, granting/ revoking access. Extensive work experience in Compression, Database maintenance and Optimization. Worked on Operating Systems like Windows Server 2003 R2, 2008 R2 and Windows Server 2012 including installation, and configurations. Virtualization: Installed, Configured, and Managed SQL Server in virtual environment using VMware and VSphere. Ticketing tool: Xira CR and project management, Service Now ticketing tool and Confluence i for documentation Shahadat Hossain, MCITP, MCSA Annandale VA, Phone: (571) 477- 6220 Email: shahadatus.dba@gmail.com; Status: US Citizen Public Trust Security Clearance -Active Authorized to work in the US for any employer Work Experience Database Administrator Bureau of Labor Statistics - Washington, DC June 2016 to Present Responsibilities: Cloud/Azure: On premises databases to Azure, and setup production, development and test environment on Azure. Moving Data in and out of Windows Azure SQL Databases and Blob Storage. Support disk/encryption and key management with Azure Key Vault. Managed Database Servers in Development, Test, and Production environment. Installed, Configured, and Managed SQL Server 2008 R2, 2012, 2014, 2016 in Development, Test, and Production environment. Database High Availability: Installed, Configure and Maintained HA/DR Solutions using WFCI to FCI multi-subnet Clustering, Always On migration, Mirroring, and Log Shipping.Installed, Configured monitored and troubleshoots Log Shipping as Standby database from Production database for Reporting purposes. Report Development: Installed, Configured, and administered SQL Server Reporting Services (SSRS) & Power BI configuration, integration, visualization, data analysis, cloud based report generation and implementation. Developed and deployed different type of repot using different data source like SQL Server, Oracle, CSV, and Excel. Delivered reports to users in variety of format like Report Server (Web Based), Excel, CSV, PDF formats. Database Upgraded and Migrate (development, testing and production environment): Upgraded/Migrated SQL Server 2005 to SQL Server 2012/2008 R2 & 2012 to 2014/2016 Migrated MS Access Database 2000, 2003 into SQL Server 2008 R2, 2012. Migrated Oracle 10gR2/11gR2 and My SQL 5.1.23 Database to SQL Server 2008 R2/2012. Data Modeling: Good understanding on data modeling projects and generated E-R Diagram. Data modeling tools used: Toad Data Modeler, SQL Server Data Diagram. Backward & Forward Engineering with data modeling tools mentioned above. Patch Management: Applied SP/ Hot Fixes (Service Pack) on SQL Server. Applied SP/Hot Fixes on SQL server Instances to address Security and upgraded related issues. TDE and Security: Enable SSL or IPSEC for connections enable password policy checking. Implement Transparent Data Encryption to protect confidential data, encrypts SQL Server, Azure SQL Database and Azure SQL Data Warehouse data files and encrypting data at rest. Move a TDE Protected Database to another SQL Server Managed Security using SQL Logins, Roles and Security Modes for various users. Database Monitoring/Performance Tuning/Troubleshooting: Strong on database Monitoring and Performance tuning. Monitor SQL Server Error Log, Space usage. Scheduled jobs to automate different database related activities including backup, monitoring database health, disk space, and backup verification. Identifying the memory, I/O and bottlenecks, blocking and deadlocks triggered by complex queries where using SQL Server Activity monitor and profiler and implement better Query Execution plans. Strong on SQL Server Profiler, Extended Events, Database Engine Tuning Advisor, and Performance Monitor, Activity Monitor, and Execution plan. Native tool used OpNet as a Third Party Tool for monitoring and Performance Tuning. Annandale VA, Phone: (571) 477- 6220 Email: shahadatus.dba@gmail.com; Status: US Citizen Public Trust Security Clearance -Active Database Programming: Writing T-SQL, Functions, Trigger, Partition, View, and Stored-Procedures, joins, union and writing scripts for job set-up. Assisted Database Developers to optimize SQL queries and Stored Procedures. DTS / SSDT/ SSIS/SSRS: Export & Import data from Excel File, Flat file, CSV file to/from SQL Server Database using BIDS, SSDT. Export & Import data from/to databases as My-SQL, and Access to/from SQL Server. Creating SSIS Packages and deployed from different sources like SQL Server Database, Flat file, CSV, Excel and many other data sources supports OLEDB Data sources. Data analysis and migration by transferring and using SSIS packages. Skilled in creating simple, parameterized and complex reports involving Sub Reports, Matrix/Tabular Reports. Experience in writing expressions in SSRS and Expert in fine tuning the reports and drill down reports using SSRS. Developed a Tabular Reports, ad-hoc reports using SSRS Report. Experience with logical and physical data modeling and database design using Erwin. Experience in Designing and Building dimensions and cubes using SQL Server Analysis Services Implemented logical and physical modeling using ERWIN data modeler Backup/Recovery: Strong knowledge and working experience in Database Backup and Disaster Recovery. Experienced with Point-in-Time Recovery and Restored Database from backups. Environment: Microsoft Cloud/Azure, SQL Server 2008 R2, 2012, 2014, 2016 IIS 7.5, 8.5, Windows Server 2008 R2, 2012 R2, ASP, ASP.net, Java, ETL and AD (Active Directory). SQL Server Database Administrator Alarm.com - McLean, VA June 2015 to May 2016 Installed, Configured, and Managed SQL Server 2014, 2012, 2008 R2, 2005 in Dev., Test and Production Servers. Applied SP and HOT Fixes on SQL Server Database Servers in Development, QA and Prod environment Upgraded from SQL Server 2005/2008 R2 to 2012. Monitored Database Servers, Databases, Agent, and Jobs log files. Assisted with SharePoint SQL Server upgrade from 2008 to 2012 in QA and Production Analyzed the root cause of variety Database performance issues and rectified them accordingly Utilized DBCC and DMV to monitor Database stats, validity, health and performance periodically Supported and managed a few production servers and any related issues with direct client Setup jobs and troubleshoot jobs related to backup, Recovered Database in point in time. Worked on performance tuning to optimize different applications, SQL/TSQLQuery Execution plan, Database Tuning Advisor, Profiler, and Monitoring Lock/block. Create, modify or update index constraints, views, and stored procedures in query tuning for better performance. Exported & Imported data from Flat files SQL Server Databases for adhoc purposes. Supported and managed production servers and related issues with client Installed, Configured and Managed Database Mirroring, Log Shipping, Replications, Always On AG monitoring, on a FCI cluster environment. Wrote T-SQL, and Stored-Procedures for reports, and applications Excellent in loading data, data conversion from Flat file, CSV file, Excel and from other Data Sources like Oracle, MySQL, and Access to SQL Server. Annandale VA, Phone: (571) 477- 6220 Email: shahadatus.dba@gmail.com; Status: US Citizen Public Trust Security Clearance -Active Work Environment: Windows Server 2012, 2008-R2, 2003-R2, IIS 7.5, SQL Server 2014, 2012, 2008-R2, 2008, 2005, 2000, AD (Active Directory), and applications in JavaScript, ASP.net. SQL Database Administrator African Development Foundation - Washington, DC February 2012 to May 2015 Responsibilities: Installed, Configured, and Managed SQL Server 2008 R2, and 2012 in development, test, and production environment. Installed, Configured database associated tools and performance monitoring Software. Setup, Configured, monitors and Maintained Database Replications. Installed, configured, maintain and monitored troubleshoots SQL Server Database Mirroring. Configured and Maintained Log Shipping as Standby database for Reporting Purposes. Securing SQL Servers and Databases, Manage users, Data encryption, granting/ revoking access. Planning, controlling and monitoring the Security and Audit issues as per SLA and Standards. Data Encryption and Data Decryption for data security in Database & Column level. Managed Backup/Restore, Point-in-Time Recovery including backup verification, security by native tools and Red Gate tools. Applied SP (Service Pack) on SQL Server 2008R2 and 2012 Expertise in database Performance tuning SQL profiler, Execution Plan, Database tuning Advisor, Activity Monitor, Performance Monitor. Monitored data activities such as logs, space utilization, locks, long transaction. T-SQL, Stored-Procedures, Triggers, Function, Views, Indexes. Developed and maintained scripts, utility jobs or implement needed software for database maintained. Created and managed Indexes, Constraints, and Keys (Primary Key, Foreign Key). Worked on different Data Modeling projects including creating scripts, E-R Diagram, backward/forward engineering Worked multiple Data Modeling projects for different applications Processed data dump and Exported & Imported data from Flat file, CSV file, Oracle, My-SQL, and Access to/from SQL Server Database using DTS, SSIS, and EXP/IMP tool. Export & Import data from Flat file (CSV, Excel) to SQL Server Database using EXP/Imp and DTS tool. Setup automated jobs for different purposes including backup, monitoring database health, disk space, backup verification and moving databases from environment to environment including creating test environment. Developed different maintenance plans such as backups, index management, fragmentation management, cleaning history, deleting old files. Monitored Server Activity, Error Log, space usage, and solving problem as needed. Environment: SQL Server 2008 R2, 2012 IIS Server 6.5, 7.5, Windows Server 2008 R2, 2012 R2, ASP.net, Java, ETL and AD (Active Directory). Education Bachelor's Skills DBA, Sql Dba, Sql Server, Oracle Dba, MYSQL	Database_Administrator
SQL Server DBA SQL Server DBA SQL Server DBA Phoenix, AZ Information Technology professional with over 10 years of experience in Enterprise level, complex environments leveraging Microsoft SQL Server demanding strong organizational, technical, and interpersonal skills. Energetic self-motivated and results oriented team player with IT certifications and a keen attention to detail. Strong bias towards a positive, ethical, fun and collaborative company culture with work life balance. SQL Server 2012 Microsoft DBA Certified Microsoft Windows Server - Current Microsoft SQL Server Support 2000-2017 SQL Server High Availability (HA) Groups SQL on VMware Monitor / Maintenance Team Building / Leadership / Presentations Microsoft Windows and Office All versions Execution Plan Tuning and Optimization System Maint. Tools (Native & DPA) Backup & Recovery planning / testing (DR) Install / Upgrade / Patch / Migrations AD Security Group / Roles administration Work Experience SQL Server DBA PLAIN GREEN LLC - Scottsdale, AZ November 2017 to October 2018 Primary point of contact for SQL Server 2016/17 in all instances from Development to Production. Monitored, maintained, and resolved issues with jobs, databases, and queries. Created, managed and scheduled maintenance solutions monitored through Red Gate SQL Monitor. Service pack and CU scheduling and implementation. Setup and configured Red Gate Toolbelt for use with SQL Monitor, Change Control, and code promotion. Leveraged First Responder tools to maintain the highest level of security and performance standards across all instances. Deployed proven solutions to manage backups and overall database health. Peer reviewed SQL code and promoted using SDLC best practices. Trained Jr. DBA in administrative tasks and automation. Managed Teradata administration and user accounts. Cross trained co-workers on many Red Gate tools. System Engineer DBA PETSMART, INC - Phoenix, AZ August 2016 to June 2017 Provided support to over 1500 stores across North America and Canada. Peer reviewed and deployed SQL and Oracle implementations in an Enterprise environment. Assisted with implementing PowerShell automations across multi functional platforms and applications. Vast familiarity with navigating Windows platforms in stand-alone, Virtual, and Clustered environments. Cross trained co-workers on monitoring and maintenance tasks. Primary focus on SQL Server included the maintenance, backup/refreshing of databases, disaster recovery planning (DR) and code promotions through Production. Managed incidents and tasks through ServiceNow application. Created maintenance and upgrade plans, security reviews, and peer reviews for all things SQL. Database Engineer UNIVERSAL TECHNICAL INSTITUTE - Scottsdale, AZ June 2014 to June 2016 Scottsdale, AZ June 2014 to June 2016 UTI provides automotive, diesel, motorcycle and marine mechanic training. Database Engineer Provided enterprise-wide support for multifunctional databases spanning several departments, created documentation and sprint planning managed through Application Lifecycle Management (ALM). Familiar with HA solutions, TDE, disaster recovery, and Multi-node configuration. Created and maintained projects and code in TFS leveraging Visual Studio. Administered users and data migrations in AWS. EXCEL reporting. Deployed and maintained Enterprise applications and databases for all environments. Responsible for peer review and code promotion, database backup and restoration duties, and a variety of Enterprise application support including SQL Server 2008-2014, Scribe, Automate, CheckPartner, AsureID, PeopleFluent, and SharePoint to name a few. Assisted with the automation of several integrations using PowerShell. SQL DBA ARIZONA DEPARTMENT OF REVENUE - Phoenix, AZ November 2012 to May 2014 Managed SDLC from Development through Production systems spanning over 90 instances and 1000 databases in SQL server 2000, 2005 and 2008r2. Maintained clustered and high availability systems leveraging Data Warehouse technologies and SAN storage. Responsibilities include MS patching validations, maintenance plan creation/monitoring, SSIS package and T-SQL script deployments, backup/disaster recovery solutions, multi-tiered security auditing, and a variety of other DBA tasks. SSIS package troubleshooting for DW. Generated technical and end-user friendly documentation and maintained distribution to system, network, and security structure. SSRS report integration with MS SharePoint, ETL operations with developers (BI xPress), TFS package management and deployment, AD managed server and database administration. Provided 24/7 rotating on-call support for all production SQL Server systems. SSRS introduction to report mapping. CRM ADMINISTRATOR / Jr. DBA ECOTALITY - Phoenix, AZ June 2011 to June 2012 Phoenix, AZ June 2011 to June 2012 ECOtality provides green energy solutions to the automotive industry with electric vehicle charging stations. CRM ADMINISTRATOR / Jr. DBA Managed an existing Sage SalesLogix (7.2) system through migration to a new CRM environment (MS Dynamics 2011). Tasks included virtualized server and SQL 2008r2 database setup, configuration, user maintenance / security management. Communications liaison with Business Partners, developers, executives, and end-users while concurrently facilitating multi-departmental training sessions. Enforced Microsoft recommended best practices and SOX industry standards across all environments and migrated enterprise-wide SQL Server 2008r2 databases from remote to in-house environment. Automated maintenance plans/jobs, enhanced system and query performance, acting DBA support.	Database_Administrator Systems_Administrator
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator - First NBC Bank Lanham, MD Database Administrator with over 6 years' experience. Over the years, I have successfully configured and managed Oracle databases 10g. 11gR1/R2 and 12C multitenant databases. My experience includes but not limited to Replication, Database Security, Memory Management, Patch Installation, Migration, Upgrades, Backup and Recovery, Cloning, and performance tuning. Managed Database on AIX, Linux and Windows environments. Experienced in configuring and managing Oracle Real Application Cluster (RAC) 10g/11g, Data Guard and Golden Gate for Oracle High Availability. I have supported multiple environments spanning Finance, IT, Insurance and Tech sectors. I have the ability to work both as an individual contributor and as a member of a team. Professional Summary ? Performance tuning of the database - SQL Tuning, Used Tuning utilities like STATSPACK, TKPROF, EXPLAIN PLAN, AWR, ADDM and Tuning of SGA, distribution of disk I/O, Sizing of tables and indexes. ? Expertise in Oracle's Data protection, high availability, and performance technologies such as Oracle RAC, Oracle Data Guard, ASM, and Oracle Goldengate. ? Experience in administration and tuning of Oracle databases running on Windows and all types of UNIX platforms. ? Experience in Oracle Grid Infrastructure implementation, administration, & performance tuning on ASM and implementing Third party clusterware file systems. ? Experience in Data guard for different types of Standby Databases such as Active for reporting, Physical, Logical, and Snapshot standby on implementation, administration, & performance tuning. ? Experience in implementation, configuration, troubleshooting, and performance tuning of Oracle Goldengate replication between ? Unidirectional, bidirectional, and cascaded Oracle Databases. ? Experience in Performance Tuning Oracle Databases with respect to all aspects of IT Infrastructure such as Network, OS, Storage, and Application. ? Experience in using various performance tools or utilities like EXPLAIN PLAN, SQLTRACE, TKPROF, STATSPACK, AWR, ASH, and ADDM, and analyzing reports for tuning recommendations. ? Experience in implementing Oracle Enterprise Manager Grid Control (11g) and Cloud Control (12c) for database monitoring/performance/diagnostics. ? Experience in writing/modifying UNIX Shell Scripts for various scenarios and requirements. ? Experience in upgrading Oracle Databases from 10g & 11g, to 11g & 12c. ? Knowledge and experience on managing very large Data Warehouse databases. ? Experience in implementing Oracle Flashback Technology and utilizing it for various rollback purposes such as Critical Application bug fixes, Load Testing, and QA Testing. ? Experience in Capacity Planning and Benchmarking. ? Extensively worked on Oracle 12C multitenant databases; creating, migrating, patching and upgrading pluggable databases. ? Oracle GoldenGate experience with Installation, configuration and troubleshooting of Oracle GoldenGate 11g/12c replication setup across heterogeneous database servers and ensure data synchronization. ? Experience in Performance tuning of Oracle GoldenGate Processes to achieve zero lag times. ? Expert knowledge in maintain Oracle Cluster ware using Srvctl, Crsctl, has, ocrconfig, cluvfy, Private IP, public IP, SCAN IP and Virtual IPs along with NAS and SAN for ASM storage ? Experience with Oracle Data Guard setup, maintenance and troubleshooting for High Availability. ? Experience in performing Backups/Recovery using RMAN, Datapump and Flashback Technologies. ? Experience in SQL Tuning using tools like Explain Plan, SQLTrace, TKPROF and OEM. ? Effective troubleshooting of Database Performance and tuning using ASH, AWR, ADDM. ? Experience in Database capacity planning, monitoring object growth and Storage Management. ? Performed data migration from flat files into an Oracle database using SQLLoader. ? Experience in performing Cloning and Refresh using RMAN and Data Pump. ? Experience in Oracle Advanced Compression techniques. ? Experience in Online/Offline Re-Organization of database objects. ? Experience in Partitioning Tables, Rebuilding of Indexes, Secure files, DBLINKS, Materialized Views, Store Procedures, Triggers and constraints. ? Experience in defining Users, Roles, Privileges, Auditing to ensure database Security. ? Experience working with database security tools TDE, DB Vault / VPD. ? Experience in applying CPU/PSU patches to various versions of databases with minimum downtime. ? Experience in upgrading Oracle Binaries and databases from 10g to 11g and 11g to 12c. ? Used ServiceNow to report, manage and resolve tickets related to one off Incidences, Problems, Requests and Changes. Authorized to work in the US for any employer Work Experience Oracle Database Administrator First NBC Bank - Charlotte, NC September 2018 to Present Implement backup and recovery procedures using (RMAN) for Oracle databases and test regularly in conjunction with Operations ? Upgraded database in DEV/PROD databases from 11.2.0.3 to 12.1.0.2 so that business applications can take advantage of the newly enhance oracle features in 12c ? Implement backup and recovery procedures using (RMAN) for Oracle databases and test regularly in conjunction with Operations. ? Involved in the installation, configuration and extended support to Oracle 11g, 10g two Node RAC (Real Application Cluster) with ASM file system on AIX platform ? Performed Database upgrade from Oracle 9i (9.2.0.7) to Oracle 10g (10.2.0.5) and to Oracle 11g (11.1.0.7) RAC database ? Handle all Client Requests, Work closely with Clients for New Projects from Initiation to Production cutover Identify cost saving opportunities & implement innovative DB solutions for clients (collaborate with Infrastructure Delivery team as needed). ? Involved with installation and maintenance of ORACLE 11g RAC/oracle 12cRAC and Standby databases (Oracle DataGuard) for High Availability and Disaster Recovery purpose ? Good knowledge on all incident, change, problem management process & compliance process ? Responsible for installing, upgrading and configuring the Oracle environment by creating databases, database backup and recovery, monitoring and optimizing database performance. ? Superior communication, presentation, analytical and problem solving skill. Work well with all levels of business. ? Deep understanding about Exadata specified features such as Smart Scan, HCC Hybrid Columnar Compression, Flash Cache, etc ? Identified and reduced/ eliminated non-idle wait events such as scattered file read, sequential file read wait event, log file completion, in queue, and buffer latch waits. ? 24X7 support for all the production and development databases Tools Used: Oracle 10.2.0.1, HP-UX 11, Sun Solaris 10.0, RAC, Oracle Streams, RMAN, Data Pump, SQL TRACE, TKPROF, EXPLAIN PLAN Oracle Database Administrator NuVasiveInc - San Diego, CA April 2014 to May 2018 DBA supporting three major projects from Development to Production via Tech-Test environments, involving daily configuration, administration all running on IBM AIX 5.2 & 5.3. Database sizes range from 4GB to 2TB (in ODS & EDW environments). Backup/Recovery monitoring and reporting using both BMC SQL Backtrack &Oracle RMAN Technical documentation of all configurations, installations, implementations, monitoring and testing projects for future utilization. Oracle Database up-gradation done in multiple environments from 9i, 10g and 11g to 12c Performed capacity planning required for migrating databases/schemas from Oracle 8i, 9i, 10g to Oracle 12c environment Extensive experience with Oracle patching, performed multi platform database version UPGRADE, cross-platform migrations and bug fix/interim patch implementations in UNIX platform Expert in Installation, Configuration and Maintenance of Oracle Standby/Data Guard. Planned disaster recovery scenarios with different recovery procedures and methods like Data Guard & Standby Database. Oracle 9i/10g/11g/12c RAC, Standby Database, Clustering and Data Guard Setup, Automatic Storage Management (ASM) and Configuration and Tuning. Implemented physical standby database for maximum availability using Oracle Data Guard 11g with Oracle Enterprise Manager (OEM) 12C cloud Control. Experience in implementing 10g Data guard with one physical database. Responsible for analyzing and designing the process to implement the available oracle patch sets Installed and configured High Availability Oracle GoldenGate (OGG) systems on Oracle 11gR2 Configure and build heartbeat monitoring in Golden Gate Working extensively on Backup & Recovery online/offline using RMAN, User-Managed physical/logical backups using Import/Export/Datapump, DB refreshes and cloning using RMAN Working closely with DEV teams to create database objects (tablespaces, schemas, tables, views, indexes, triggers, stored procedures etc) as per the business needs Interacting with Storage team for adding mount points to complete database/schema migration activities Work closely with Systems Analysts, Systems Engineers/Admins & Application Developers through the SDLC from Development to Production, via Tech-Test in Needs Assessment, Requirements Gathering (Server hardware/OS specifications for Oracle Installs), Database Designing (Physical & Logical) and Implementation, database user creation and database access both at role & table levels, as well as final Project Performance Assessment/Evaluation. Create database Objects, Tablespaces, Schemas as needed. Schema migrations from Development to Production via Tech Test environments. Database refresh from Production to Tech Test as needed. Backup Oracle DBA for two major projects involving periodic administration, troubleshooting & tuning of 10g Oracle databases (10g & 11g single instances running on both IBM AIX 5.3, SunOS 5.8 & HP-UX B.11.11. Create oracle databases on configured servers using both the DBCA & Database creation scripts. Planned and implemented high availability solutions such as Real Application Cluster (RAC) in Oracle 11gR2 Grid and 10g on ASM and OCSF2 file systems. Highly experienced in Oracle 11g, 10gAutomatic Storage Management (ASM) required to fulfill the storage needs. Installed, configured and maintained Physical, Logical, Active standby databases supported by Data guard on Oracle 11g, 10gRAC servers for the purpose of disaster recovery procedures. Designed daily, weekly Backup and Recovery procedures for production, non- production databases using RMAN backups taking periodic Complete, cumulative and differential Incremental Backups. Data Refresh/Cloning from Production environment to setup QA/ DEV using RMAN Duplicate. Intensively used latest 10g/11g Automatic Workload Repository (AWR) & Automatic Database Diagnostic Monitoring (ADDM) reports for the health check of the databases, and used the notification tool to send the alerts in OEM Grid Control. Scheduled UNIX scripts in crontab jobs to automate daily tasks like backups, monitoring the alert logs, and backup logs to send notification emails. Migrated data to a new ASM Diskgroup to improve the IO performance of the database. Export/Import, Datapump, Transportable tablepsaces to migrate databases from one database to another. Oracle Database monitoring, troubleshoot, resolve the issues, monitoring alert log, trace files. Recovery of Database (Recovering from Media Failure, Recovering the tables dropped accidentally, Recovering data files, recovering from Block Corruption) from previous RMAN backups. Performed capacity planning, space monitoring like tablespace growth, ASM disk space. Resolve critical issues by raising SR with Oracle Support and Root Cause Analysis (RCA). Application of Oracle software patches when/where necessary. AWS EC2 instance creation and management. Including configuration and provisioning of instance for deployment of oracle db's Deployed RDS on EC2 instance including oracle and mysql. Coordinated maintenance activities including shutdown and start up of db's and ec2 instances Completed RDS backups before and after maintenance activities including upgrades and patching Tools Used: Oracle RMAN, Oracle 10g (9.2.0.8), DBMS STATS, Data pump, SQL TRACE, TKPROF, EXPLAIN PLAN Junior Oracle Database Administrator AT&T - Chicago, IL March 2013 to April 2014 Successfully installed and configured Oracle 11.2.0.3, Oracle 12.1.0.2 databases on AIX platforms. ? Monitored different databases and application servers using Oracle Enterprise Manager (OEM) 10g Grid Control. ? Installed ASM environment and migrated databases from NON-ASM to ASM. ? Performed SQL and PL/SQL tuning, oracle contention and monitored production database using automatic workload repository (AWR), automatic database diagnostic monitor (ADDM) and Active Session History (ASH). ? Database refreshes using expdp, impdp, RMAN Duplicate and cloning. ? Experienced in cloning the databases using HOT and COLD backups. ? Used RMAN Duplicate and HOT/COLD backups to migrate the data from 11.1.0.7 to 11.2.0.3. ? 24 X 7 Production & Development database support and administration. ? Implementing Datapump, conventional export/import utility of Oracle 11g, 10g for re-organizing Databases/Schemas/Tables to improve the performance. ? Used import/export utilities for cloning/migration of small sized databases and Datapump import/export to move data between 9i and 10g/11g environments. ? Database monitoring/maintenance, replication process and performance tuning are done using OEM (Oracle Enterprise Manager). ? Applying upgrade patch, maintenance and interim (opatch) patches on all the databases. ? Performed full & incremental backup (cumulative and differential) using RMAN and implemented recovery strategies. ? Refreshed/cloned databases using RMAN utility. ? Successful in applying RDBMS patches, security patches for improving the security and functionality of the databases. Education Oracle Certified Associate Prince Georges Community College Skills Database, Oracle, Oracle 10g, Sql, Aix, Oracle Dba, Sql Dba, Sql Server, DBA, MYSQL	Database_Administrator
Staff Accountant & Business Development Specialist Staff Accountant & Business Development Specialist McKinney, TX To obtain a challenging position where I can use my knowledge and expertise in Finance, Management Information Systems, Project Management, Bookkeeping, Excel Advanced (PivoTable, Vlookup, Filters, Data Group & Subtotals, etc) , Marketing, and Customer Service skills acquired through my education and work experience. Authorized to work in the US for any employer Work Experience Staff Accountant & Business Development Specialist GLOBAL MULTI-SERVICE SOLUTIONS - McKinney, TX May 2018 to Present Responsible for Accounts payable and Accounts Receivable Responsible for all purchase orders and billing functions Fixed Assets Acquisition & Depreciation Prepare all reconciliations Review and maintain the integrity of the trial balance Preparation of all financial statements Bookkeeping Services (the complete accounting cycle) for Clients Income Tax & Sales Tax Services for Clients Coordinate Social Media Marketing for Sales Growth Web & Design Services Photography coordinator Translator Staff Accountant, Business Analyst & Database Administrator BRAZILIAN COWBOY RESTAURANT - Dallas, TX October 2015 to April 2018 Responsible for Accounts payable Responsible for all purchase orders and billing functions Prepare monthly entries (Payroll, Fixed Assets, any adjustment entries, etc) Prepare all reconciliations Review and maintain the integrity of the trial balance Preparation of all financial statements Providing creative alternatives, and recommendations to reduce costs and improve financial performance Coordinate the Social Media Marketing for Sales Growth Researching possible software solutions to increase work efficiency Making sure projects stay within budget and target spending requirements Test and administer computer databases Indicate user access levels for each segment of the database Apply security measures to safeguard information Coordinate changes and correct errors to computer databases Monitor progress to meet deadlines, standards and budgets Fixed Assets Audit Assistant: ELI DANIEL GROUP ALLEN ISD (Temporary Project ) - Allen, TX November 2017 to December 2017 Count and verify inventory list of each department on regular basis to make sure that inventory list and physical count result are accurate Assign tag numbers to fixed assets Assist to prepare and maintain record of disposal assets for review and final decision Assist store manager on his daily activities and operation Business Systems Analyst & Accounting Assistant INTEGRATED BUSINESS TECHNOLOGIES May 2012 to September 2015 Data Entry and Data Processing Systems Project Management Business/Technical status reporting, pivot tables Working with third party to negotiate requirements, scope, timelines, and testing Responsible for Accounts payable Responsible for all purchase orders and billing functions Prepare monthly entries Prepare and analyze all reconciliations Review and maintain integrity of the trial balance Preparation of all financial statements Clerical Duties Costumer Services Internship Clerical and Administrative BRICKELL TOWNHOUSE ASSOCIATION April 2011 to May 2012 Data Entry Sorting Mail Filing Answering phones Customer Service Scheduling meetings Restocking Supplies Education Bachelor Degree in Business Administration Double Major in Finance and Management Information System Minor in Project Management Florida International University - Miami, FL 2014 to 2017 Associate of Arts Degree in Business Administration Miami Dade College 2013 to 2014 High School Diploma Doral Academy Preparatory High School 2009 to 2013 Skills SQL Server Database (3 years), Excel (7 years), Kali Linux (3 years), Microsoft Office (7 years), MS OFFICE (6 years), MySQL (3 years) Additional Information COMPUTER SKILLS QuickBooks desktop & online version, SAP System, SQL Server Database Software, Kali Linux, Micros Systems' point of sale (POS) software and hardware, MySQL Database, Microsoft Office package (Word, PowerPoint, Publisher, Excel Advanced: PivotTable, Vlookup, Filter, Data Group & Subtotals, etc ), Web Design, E-mail (generic), WASP Asset Management Systems, ReconXpert (Reconciliation system) and Crosslink Tax Software. PROFESSIONAL SKILLS Knowledge of ERP system and related technologies, Strong organizational skills and attention to detail, Proven ability to work both independently and collaboratively with different levels of employee, Technical accounting expertise, Ability to multi-task, Meet tight deadlines, and Quick to learn and willingness to go to the details to find issues. LANGUAGES English and Spanish	Database_Administrator
Database Administrator Database Administrator Database administrator Tucson, AZ Work Experience Database Administrator Guglielmo & Associates - Tucson, AZ February 2008 to Present Database Administrator Education High school or equivalent High school or equivalent in Information technology Pueblo High Magnet School - Tucson, AZ Skills DBA, MYSQL, Sql Dba, Sql Server, Ssis, Excel, Powershell, PHP, Python, Operations Management, Operating Systems, Microsoft bi, Power query, Oracle Dba, Postgresql	Database_Administrator
Lead Database Administrator Lead Database Administrator Lead Database Administrator - ADF (Azure Data Factory) Naperville, IL ? Over 12+ years of expertise in installation, programming, configuration & administration of SQL Server / Oracle / MySql / Hadoop databases. ? Worked with the e-commerce, supply-chain, retail and health insurance industries. ? Worked closely and effectively with all levels of management to satisfy project and productivity requirements. ? Offers logical, forthright thinking and is able to provide effective solutions to solve difficult problems. ? Capable of objective analysis and skilled at making quick decisions based on wisdom, experience, and judgment. ? Possesses the ability to clearly communicate intricate technical solutions to business users ? Demonstrates commitment to superior customer service through positive attitude, leadership, and hands-on teamwork. Work Experience Lead Database Administrator ADF (Azure Data Factory) - Chicago, IL January 2016 to Present Responsible for Administration, Performance Tuning and automation. Migrated Major on prem SQL Server instances to Azure cloud space. Migrated Most of the on prem SSIS (2012) packages to Azure using ADF (Azure Data Factory), Integration Runtime. Decommission of SAP Data warehouse and migrated to Azure Data warehouse (Major accomplishment) Worked on Critical Data Center Migration. Worked closely with Development team in identifying critical development process issues and was able to fix the issues in mission critical applications. Lead Database Administrator HCSC - Chicago, IL September 2012 to December 2016 Responsible for administration, performance tuning, and migration of major Dearborn applications from SQL 2008 environment to SQL 2012 environment. Worked on automating many key processes at HCSC and reduced tremendous amount of time and manual work from DBA Team. Worked to automate retail databases to refresh from prod /non-prod environments as SSIS package and scheduled as job and so one click would take care of major functionalities like, Backup users, drop replication, restore database, create replication, restore users and execute the custom scripts from development team. Worked on consolidating the alerts from all SQL/Oracle instance in a collective excel sheet which notifies the DBAs about different aspects like, backups not run in 24 hours, disk space, node failover details, failed maintenance jobs and validation of tempdb data size. Worked on MySQL installations, configuration and maintenance. Working towards creating an automation template for MySQL. Worked on SQL Health check which is a major task for dbas across 1500 instances while windows/linux updates are scheduled. This automated process gives complete details about each and every instance in a readable excel format. New security login creation process based on ITPS Roles. Demos on Windows Azure (Streching, Split/Merge technology), Windows Powershell, SOAP architecture. Database Administrator Hallmark - Waranville, IL March 2011 to August 2012 Responsible for administration, performance tuning, and migration of SQL 2005 environment to SQL 2008 environment Retail Automation Data center migration from Hallmark to HCSC. Database Administrator IN THE SWIM - Chicago, IL May 2009 to May 2009 Responsible for administration, performance tuning, and migration of SQL 2005 environment to SQL 2008 environment Migrated SQL 2005 to SQL 2008 Purged SSIS Packages Managed restricted logon hours Installed DBMS patches as needed, as well as ensuring all server builds and patches are current. Provided 24x7x365 on-call support for production DBMS problem resolution. Consulted with application developers on designing security methodologies to establish end-user access to the database. Responsible for physical integrity of the production databases, monitoring physical capacity and database user access. Database Administrator GRIFFIN PIPES AND PRODUCTS - Downers Grove, IL June 2008 to April 2009 Responsible for administration, performance tuning, and configuration of servers Completed migration of SQL 2000 environment to SQL 2005 environment Wrote maintenance plan for the servers and implemented Wrote plans for disaster recovery. Wrote scripts that kills the jobs which are running more than expected hours Wrote scripts for defragmentation of indexes. Migrated data from SQL 2000 to SQL 2005 using Integration Services. Troubleshooting with page locks Database Administrator SMART SIGNAL - Warrenville, IL May 2007 to November 2007 Responsible for T-SQL programming, performance tuning, administration and support on SQL 2000 running on Windows 2000. Migration of SQL 2000 environment to SQL 2005 environment. Wrote DDL scripts and integrate with Install Shield to install and upgrade DB modules with different clients Finished writing dynamic stored procedures, indexes, triggers, views for version 3.1 Worked on a performance tuning issues to optimize indexes and statistics. Identified and resolved the long time consuming queries with the help of Partition Views. Identified and resolved a long lasting SQL Server locking problem. Documented an upgrade path from SQL Server 2000 to SQL Server 2005 environment. Upgraded clients from SQL Server 2000 to SQL Server 2005. Re-written all procedures, functions, triggers, views, indexes to suit for SQL Server 2005. Tuned SQL Server 2005 memory optimization. Worked with SQL Data Compare utility to promote code from development to test and production environment. SQL Data Compare utility also used to recover one of the clients database. Database Administrator MERIDIAN IQ - Oak Brook, IL March 2005 to May 2007 Responsible for the administration, support, and performance tuning of multiple development, test, standby and production databases on SQL Server 7 and 2000 running on Windows Environments. Designed all database-related projects providing assistance with all aspects of design and implementation and developed in T-SQL. Planned, installed, configured and maintained development, QA and production database environments. Established & scheduled regular database maintenance/plans for re-indexing, db integrity checks, database shrinking, backups, & log file monitoring. Audited database security, software patches and upgrades. Served as primary DBA support for mission-critical or problematic databases, and own problem resolution from end-to-end. Provided daily monitoring of database health; completed performance tuning, capacity projection, monitoring and remediation. Setup and maintained accounts, access levels, and security, with monthly/quarterly security auditing of terminated/non-current users per SOX policy. Evaluated and recommend "best of breed" and "best for business" database purchases and utilization of software products. Coordinated with, and provided support for applications programmers, system programmers, users, administrators, and IT personnel where databases are concerned. Installed DBMS patches as needed, as well as ensuring all server builds and patches are current. Provided 24x7x365 on-call support for production DBMS problem resolution. Consulted with application developers on designing security methodologies to establish end-user access to the database. Responsible for physical integrity of the production databases, monitoring physical capacity and database user access. Education BS Kakatiya University March 1990 Skills DATABASE MODELING, DATABASE, SQL SERVER, MYSQL, OLTP, ORACLE, PL/SQL, POSTGRES, SQL, STORED PROCEDURES, DYNAMODB, CLUSTERING, DATASETS, ETL, LOG FILE, MONGODB, POWER BI, BACKUPS, SOX, RED HAT, Ssis, DBA, Sql Dba, Sql Database	Database_Administrator
Oracle Database Administrator Oracle Database Administrator Oracle Database Administrator - Infosys An Oracle DBA designing, developing and supporting database systems. Professional strengths include extensive database technology expertise, team leadership and management, strong oral and written communication skills. Ability to design and implement IT support infrastructures and ability to achieve corporate objectives in challenging work environments. Work Experience Oracle Database Administrator Infosys February 2015 to Present Responsibilities: Metro AG is retail business which is Europe based and I am part of team which gives Oracle DBA support and installations, backups recovery with ITIL incident management process. Follow-up/ update ticket for Incident to ensure timely closure, Ticket ownership, drive to resolution and communication with customer, developer, tester in HPSM ticketing tool. Managing oracle database health with the help of baseline created, applying RMAN backups and recoveries, managing user table spaces by adding data files, Managing users and roles. Load data from external tables. Oracle DBA:- ? Have working knowledge of oracle installations(11G/12C) and understanding oracle database architecture(11G/12C). ? Managing Table spaces, Data files, Redo Logs, archive log files, Tables and its Segments. ? Have experience in expdp/impdp of database tables. ? Managing Users, Privileges and Roles e.g Grant/Revoke. ? Have good knowledge of oracle backup and recovery using both user based and RMAN and physical as well as logical. ? Patching and up-gradation of oracle database using patch sets(from 10G to 11G). ? Configuring and managing physical standby database server. ? Have a basic knowledge of Performance tuning such wait event, AWR report and analysis of SQL Plan. ? Have knowledge of Partitioning of tables and SQL Loader, Flashback recovery. ? Good knowledge of ticketing tool (HPSM). ? Daily Client report of SLA ticket. ? Good knowledge of ticketing and SLA. SQL:- ? Strong knowledge of Oracle 11G SQL commands and Oracle SQL joins. ? Used Oracle SQL functions like substr, instr, length, trim, replace, etc. ? Transaction control using commit and rollback. ? Good understanding of Oracle locking during DML operations - insert, update, deletes. ? Knowledge of Oracle SQL DDL statements like create, alter, drop. ? Knowledge of other oracle objects like views, Indexes Education MCA in Management and Research Pune University - Pimpri, Pune, IN 2014 BCA Ahmednagar College - Pune, Maharashtra 2011 HSC Shri Vridheshwar Junior College 2008 SSC Maharashtra Board - Pune, Maharashtra 2006 Additional Information ? Always owed with "can-do spirit". ? Decision-making leadership, acceptance of responsibility and evidence of team-work. ? Quick learner, resourceful, productive, and with good sense of humour. ? Comprehensive problem solving abilities. ? Hard worker while creative. ? Able to work independently, as a part of team, able to grasp new things quickly.	Database_Administrator
Database Administrator Database Administrator Database Administrator Melbourne, FL Seeking Professional Database Administration Position. 10+ years of Oracle Database support with close to 4 years of Microsoft Sql Server support. Will consider relocation. KNOWLEDGE SETS: Database & Database Software: Oracle Database versions 7 to 12.2.0.1, SQLPlus, Oracle Database Appliance (ODA), PL/SQL, Oracle Enterprise Manager, Grid Control, Cloud Control 12c/13c, Recovery Manager, Replication, Data Warehousing, RAC, Data Guard, Weblogic Server, MS SQL Server OS: HP, Sun Solaris, IBM AIX, LINUX, Windows Utilities: Veritas NetBackup, Remedy, Exceed, Toad, Avamar, UNIX Shell Scripting, CSH (C Shell), SH (Bourne Shell), KSH (Korn Shell), MS Office Suite Work Experience Database Administrator SAIC - Kennedy Space Center, FL April 2019 to July 2019 Maintenance and general upkeep of Oracle databases on Linux and Windows platforms, using Oracle 12.1.0.2 and 12.2.0.1 Responsibilities/Accomplishments: Installed Oracle Quarterly Patchset Updates on Linux and Windows 2012. Applied Oracle Cloud Control 13c Patchsets. Performed user Backups and restores on SQL Server 2008 and 2012 databases. Specified and installed new server for Oracle Cloud Control 13c Upgrade. Performance Tuning of Oracle and SQl Server databases Upgrade Oracle Version 12102 databases to 12201, Supported and maintained Weblogic Server Database Administrator CSC December 2018 to April 2019 Support, maintenance, development, and general upkeep of both RAC and non RAC Oracle databases on Linux platforms. Administered Oracle Database versions 11.2.0.4 thru 12.2.0.1. Responsibilities/Accomplishments: Worked on/with a team supporting functionality of RAC/Non RAC databases --production/development/test 247 Performance monitoring and tuning of all databases and corresponding applications. Participated in quarterly patching of Oracle software. Migration of legacy data into current Oracle databases using import/export and data pump. Supported and maintained Weblogic Server Worked on Auditing and Security solutions for production databases. Maintained user accounts and logical and physical database structures. Worked on implementation and support of data warehouse projects. Maintenance on database backup and recovery strategie Unix Shell Scripting, Participated in 247 Support pager support. Analyzed and resolved Oracle Error Issues Worked issues assigned through USD and Remedy Trouble Ticket systems. Performed Custom PL/SQL development. - Maintained Oracle 12C Oracle Enterprise Manager Cloud Control Performed Installation/Configuration of Oracle software/upgrades Provided problem analysis and development for users and developers using Oracle PL/SQL and TOAD. DBA Liberty Business Associates - Charleston, SC April 2018 to November 2018 Oracle 12.2.0.1 Installation, support, maintenance development, and general upkeep of Oracle databases on Linux servers. DBA - Oracle database installation and support Provided technical assistance and support for both Oracle and Linux. Created and Installed Oracle 12201 Databases. Migrated legacy data into Oracle 12 using import/export and data pump. Performance monitoring and tuning of all databases and corresponding applications. Implemented Auditing and Security solution for production databases Adding, modifying and deleting user accounts, logical and physical database structures Planning and implementation of database backup and recovery strategies. Updated Test and development database data from Production Unix Shell Scripting, Analyzed and resolved Oracle Error Issues Worked issues assigned thru Remedy Trouble Ticket system Installation/Configuration of Oracle software upgrades. Problem analysis and development provided for users and developers using Oracle PL/SQL and TOAD. Worked in a team environment to co-ordinate all activities/changes to databases Database Administrator CSC March 2009 to March 2018 Support, maintenance, development, and general upkeep of Oracle databases on AIX, Solaris, Linux and Windows platforms. Administered Oracle Database versions 8.1.7.4 through 12.2.0.1. Responsibilities/Accomplishments: Worked on a team which designed, created and implemented an Oracle Database Appliance Network (4 servers - 8 virtual nodes) which housed active Oracle Databases from 11.2.0.4 through 12.1.0.2. Set up Oracle Dataguard for all the production databases on the Oracle Database Appliance. Performance monitoring and tuning of all databases and corresponding applications. Migration of legacy data into current Oracle databases using import/export and data pump. Implemented Auditing and Security solution for production databases Maintained user accounts and logical and physical database structures. implemented and supported of data warehouse projects. Planned and implemented database backup and recovery strategies Supported production/development/test 247 databases. Updated Test and development database data from Production platforms. Unix Shell Scripting, Provided 247 Support Analyzed and resolved Oracle Error Issues Worked issues assigned through USD and Remedy Trouble Ticket systems. Performed Custom PL/SQL development. - Implemented Oracle 10G Grid Control Enterprise Solution - Implemented Oracle 12C Oracle Enterprise Manager Cloud Control Performed Installation/Configuration of Oracle software/upgrades Provided problem analysis and development for users and developers using Oracle PL/SQL and TOAD. Performed limited maintenance on SQL Server Databases including backups, restores, and general troubleshooting. Worked in a team environment to co-ordinate all activities/changes to databases. Education BS in Computer Science University of Southern Mississippi - Hattiesburg, MS May 1986 BS in Geology University of Southern Mississippi - Hattiesburg, MS August 1978 Skills DBA Military Service Branch: US. Army Service Country: United States Rank: Sp4 January 1988 to January 1996 Maintained and supported data processing trailers. Certifications/Licenses CompTIA Security+ Ce April 2018 to April 2018 Additional Information Secret clearance (interim pending final adjudication)	Database_Administrator
Database Administrator/ Database Developer Database Administrator/Database Developer Database Administrator/ Database Developer - Journal Tech, Inc Fullerton, CA Extensive experience as SQL server DBA in HA/DR, Clustering, LogShipping, Mirroring setup and maintenance Database alert configuration in Disk management, failure jobs and db integrity Master of Computer Science and Engineering with 7 years SSIS, SSAS SSRS experience; Extensive experience in database mitigation/data transformation with SSIS, TSQL Professional experience of Oracle Database server, SQL Server Database (2005, 2008/2008R2, 2012, 2016) SQL*Loader, load large volume of excel data into Oracle database tables and develop Report with SQL and SSRS. Extensive experience in SSIS complex data flow task (ETL, Extraction, Transformation, Loading) Building Business Rules and Entity Relationship Diagram with interview end-user, customer and manager Proven capacity to approach problems effectively and creatively. Extensive experience of OLTP and OLAP Team Worker, Quick learner, take initiator, and hard worker. Willing to take responsibilities. Extensive experience in VB.net programming and application development Database modeling (ERD design, factor, dimensional, star schema, snow flake, etc.) Work Experience Database Administrator/ Database Developer Journal Tech, Inc - Los Angeles, CA 2015 to Present HA/DR, Clustering, automatic failover setup and maintenance with standard and enterprise version Data performance monitoring/turning with SQL Profiler and other SQL tools. Database migration from various legacy system to SQL server Database Administrator/ Database Developer Team Foundation - Santa Fe Springs, CA 2011 to 2015 Responsibilities Implemented Sales Analysis Business Intelligence Solution for Executive Management Involved in writing scripts to de-duplicate data records, delete/modify records depending on the business rule Building Tableau reports from scratch and KPI design with business users Involved in writing stored procedures to parse information in the legacy system and update data based on the business rules. Created and maintained ETL specifications and process documentation (Data profiling, source to target maps, ETL flows). Data migration using ETL Tools in BIDS/SSDT from diverse data sources. Created cubes, dimensions and KPI using SSAS (MAX, Tabular)/Power Pivot representing data aggregation. Query performance tuning and performance optimization Designed and tested data integration services using T-SQL stored procedures, functions, views, etc. Database Engineer 2Phase Technologies, Inc - Santa Clara, CA 2006 to 2011 Responsibilities Developed detailed and summary reports including line and pie charts, trend analysis report and sub-reports Date integration from multiple source (FoxPro, Access, Excel, Flat File, XML, etc) with SSIS Transfer weblog data from flat file source to SQL server database with bulk insert, cleaning data and develop reports Designed and analyzed the SQL Server database and involved in interviewing end-user, customer and manager. Created new tables, stored procedures for Application Developers and some user defined functions. Created Triggers to enforce data and referential integrity. Maintained the database, renew and improved it from time to time and make sure safe storage of data Education M.S. in Computer Science and Engineering University at Buffalo 2002 Skills Crystal Report (Less than 1 year), Excel (5 years), MS SQL SERVER (8 years), SQL (10+ years), SQL server (8 years), Sql Dba, DBA, Oracle Dba, ETL, MYSQL, DBA, ETL, MYSQL, Sql Dba Additional Information TECHNICAL QUALIFICATIONS RDBMS: SQL SERVER 2005/2008/2008R2/2012/2017, MySQL, Oracle Reporting: SSRS, Excel Power Pivot, SSAS Tabular, Crystal Report, ACCESS Language: Java, MATLAB, PL/SQL, VB, VC# MS Office: Word, Excel, PowerPoint, Outlook, Access, Project Operating System: Win8/Win7/Vista/XP/2003/2000/CE /2000/NT/98, UNIX, LINIX	Database_Administrator
Database Administrator Database Administrator Jacksonville Beach, FL I am not limited to my current skill set and interested in the environmental safety field. Work Experience Database Administrator Clerk of Courts - Jacksonville, FL January 2006 to Present Spent 8 years as a help desk support technician learning the network and supporting various in house systems through a ticketing system from case management, record keeping, legalization of documents to keep up with introduced statue regulations using Adobe Pro and various Microsoft associated products. Worked with migrating a network, troubleshooting network issues from one City network to an independent domain network. Digitalized evidence for public record request. Spent 6 years to present as an database support Admin working with various vendors closely deploying new programs, upgrading current programs, being the escalation point of bugs within programs to resolve and eliminate various issues users face to better their work flow and improve the performance of a variety of systems. Maintained backups from a variety of databases for fail safe in the event of disaster recovery due to database corruption, bad entry data etc. Built a close relationship with vendors and tested in local sandboxed environments database maintenance from indexs to diagnosing performance issues using ignite. Assisted users remotely with VPN. Database Administrator (DBA) Education Associate in Computer networking ITT Technical Institute-Jacksonville - Jacksonville Beach, FL January 2006 to January 2008 Associate Skills Microsoft PowerPoint, Excel, Word. Adobe professional, Visual studio. (10+ years)	Database_Administrator
Lead Database Administrator Lead Database Administrator Database Administrator \| Developer Bronx, NY 1. Project engineer lead in many successful implementations of Peoplesoft, managing projects from business requirements analysis to solutions delivery and support on several environments. 2. Developed security policies to understand impacts on potential areas of increased analytics focus 3. Selected yearly as a VIP for business continuity/disaster planning due to extensive knowledge and exemplary documentation of recovery procedures. Authorized to work in the US for any employer Work Experience Lead Database Administrator COPE Health Solutions - New York, NY June 2018 to Present Performed a security overhaul of the database environments to make it safer for the team operations moving forward. Responsible for staging data by developing SSIS processes to handle multiple client's claims, members, providers and pharmacy files with different formats. Generated validation reports highlighting issues such as missing fields that would have an impact on downstream analyses. Initiating the logic process by applying stored procedures that transformed the data making it ready for aggregation. Manage the security of the Tableau servers that host dashboard visualizations of client's data. Troubleshooted and updated SQL Servers 2016, Tableau software and SAS instance. Wrote policies for the team centered around code management and change movement between environments. Database Administrator IBM - New York, NY March 2016 to December 2017 Hands-on installation and configuration of SQL Server database instances, remote monitoring and maintaining system health and security on premises and on the cloud. Project lead in establishing a disaster recovery protocol from design, test to implementation for all database systems. Developed database management procedures, T-SQL scripts, SSIS packages and full documentation to automate common tasks for database maintenance keeping the system performing optimally. Analyzed data from various financial system to aid the development of in-house reports solution greatly reducing the amount of money spent on vendor's support feeds. Challenge and encourage support team in continuous process improvement efforts, also provided the tools and knowledge to team members so that they could achieve their goals in supporting the client's needs. Database Administrator YOUNG & RUBICAM - New York, NY 2002 to 2016 Managed the Fixed Assets and Expense Reports database systems from the ground up, setting up the structure and workflow of tasks and configuring the right components for a very successful implementation. Virtualized all SQL Server instances to VMware during the company move to cloud based computing and fine-tuned it for performance. Selected to lead the testing, implementation, and rollout of current backup agents for SQL Server databases after comprehensive data protection and management strategy study. Created and maintained documentation for financial users and helpdesk personal on standard operating procedures and client installation of all database applications supported by IT. Leveraged SQL Server to meet the needs of industry compliance, audit, and security by performing both system verification, and regular quality control checks. Participated in the architecture review to consolidate databases onto less servers to cut business costs. Elevated User Experience by upgrading the General Ledger system to a newer interface with improved reporting capabilities and new functionality by taking advantage of advanced features in SQL Server. Database Administrator GE - New York, NY October 2000 to April 2002 Setup a backup/restore strategy using Arcserve backup agent from CA which was essential to protect the data on the databases for the financial systems. Worked with functional business personnel to create a database that facilitated the assessment and continuous improvement of reporting and analysis of data across the organization to deliver actionable insights. Researched the company's call center and identified issues that allowed me to create a documentation process greatly reducing the volume of calls for support. Member of a team working in the design, coding, testing of a high level ETL system on a data-integration project for financial reporting that consolidated information from different accounting applications. Worked with an IT manager to determine the database hardware and configuration needed for third-party software packages. Education BACHELOR OF SCIENCE in COMPUTER SCIENCE City University of New York, City College - New York, NY 1999 Associate in INDUSTRIAL ELECTRONICS Institute Polytechnic Loyola - San Cristobal, NM 1979 to 1983 Skills Data modeling, Database, Database design, Microsoft sql server, Sql server, DBA, ETL, Sql Dba, Ssis Links http://linkedin.com/in/demostenesgonzalez Additional Information Certified Administering Microsoft SQL Server 2012/2014 Databases	Database_Administrator
Database Administrator Database Administrator Database Administrator Allston, MA Experienced in SQL Server 2008-2016 Administration. Recent experience includes bigdata database Cassandra 6.0.4 administration also have working knowledge of Oracle RDBMS. Expertise in upgrading PROD/NON-PROD database servers from 2005/2008/2008R2 to SQL 2014/2016 by organizing meetings with development team and application leads. Performance troubleshooting of issues post migration. Implemented and administered SQL Server features like Always on, Multi-node Clustering. Skilled in performance and troubleshooting in areas related to Query tuning, rewriting procedural code for optimal performance, tune SQL Server configuration as per application requirement. Nail down performance related issues due to hardware contention by using tools like Performance monitor, DMVs, SQL Profiler, extended events. Implemented monitoring using Perfmon to collect periodic data for performance monitoring. Worked on tools like IDERA,SQL Monitor to get system related alerts and performance troubleshooting. Managed and executed periodic offsite DR recovery drill test for SQL Server mission critical databases. Worked with external and internal auditors for providing reports related to data access by different segment users in production database environment. Implemented database designs for OLTP systems. Performed database structure changes as per normalized forms to accommodate new data. Performance and tuned SQL Queries and T-SQL procedural code by suggesting optimal index strategies like column stored indexes, clustered & non-clustered indexes, table partitioning etc. Worked closely with storage team to implement optimal storage for best performance of data, transaction log and tempdb drives. Implemented best practices for allocating tempdb files. Setup and documented database and server security standards, naming conventions. Implemented SQL Server security model using custom database roles/ system roles / database roles by granting only minimal access to application users and end users using SQL Server authentication and AD authentication. Evaluated database backup tools and implemented optimized database backup strategy as per database recovery SLA by combining full/differential and transactional backup strategy using third party tools like SQLLitespeed, Netbackup. Worked with storage team and engineering team to get optimal storage for the database server for data files, transaction log files and tempdb considering cost factor associated with the RAID arrays. Performed SQL Server upgrade of mission critical databases with minimal downtime. Well versed with upgradation of different versions and editions of SQL Server. For cost cutting purposes also performed downgrade of SQL Server edition from Enterprise to Standard. Used tools like SQL Upgrade advisor, SQL Profiler to nail down issues prior to upgrade. Supported BI Tools like Informatica-powercenter, SSIS, SSAS and SSRS. Worked on the project to upgrade these tools as well. Authorized to work in the US for any employer Work Experience Database Administrator C&S Wholesale Grocers - Keene, NH April 2018 to Present SQL Server ---------------- § Designed and setup high availability using Always on 2 node cluster for mission critical databases. § Documented and verified current SQL Server security standards and design of Always on setup to help other teams understand SQL Server setup. § Troubleshooted issues of frequent deadlocks occurred in the application using SQLMonitor and provided optimal solution using RCSI by documenting its pros and cons to the upper management. Implemented RCSI setup and monitored databases for the impact of this setting. Used SQL Monitoring tools like IDERA for troubleshooting purposes. § Provided index tuning strategies for the OLTP application. Redesigned existing indexes to cover additional columns for faster execution of queries. Datastax Cassandra --------------- § Installed and configured Datastax Cassandra 6.0.4 for 6 node cluster, for couple of new projects. Troubleshooted issues related to configuration of the servers. § Upgraded Cassandra from 5.0.14 version to 6.0.7 version. § Performed activities like adding/removing node to the existing Cassandra cluster. § Troubleshooted tasks like caching of tables, space management in dsefs etc. § Extensively worked with development team and datastax team for resolving issues like performance and tuning of the environment for Cassandra datastax for the 6.0.4. Worked with system admin teams to configure Cent OS Linux parameters for optimized performance of Cassandra. Database Administrator XL Catlin - Stamford, CT May 2011 to December 2017 § Administered and setup SQL Server 2000/2005/2008/2012/ 2014/2016 and Oracle databases 10g/9i databases on Windows/Linux/HP-UX environments. § Worked in collaboration with Infrastructure team WRT Windows Server configuration, AD configuration for SQL Server troubleshooting and setup of new servers. § Proficient in performance tuning and troubleshooting DB related issues in each phase of development cycle and postproduction implementation. § Evaluated database backup and recovery tools and implemented optimized database backup strategy as per database recovery SLA. § Installed and configured various SQL Server multiple node Active Active /Active Passive clusters on Windows servers fro SQL version between SQL 2000 to SQL 2016. § Installed and administered Always on High availability setup for multiple node clusters as per project requirement. § Skilled in performance tuning of SQL Server databases using tools like SQL 2016 Query store, SQL Activity monitor, Windows perfmon, SQL Profiler, DMVs. § Worked closely with applications team for troubleshooting issues related to SSIS/SSRS/ T-SQL Programming. § Implemented transaction replication with multi-node subscribers. Provided daily support including patching maintenance of these servers. § Worked closely with development team to performance and tune SQL Code, troubleshoot performance issue in procedural code, implementing various database object strategies like defragmentation of tables/indexes, partitioning database objects etc. § Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. § Managed Disaster Recovery of mission critical databases, outlined steps and procedures for DR test from beginning of the test to the end. Database Administrator Leukemia & Lymphoma Society - White Plains, NY July 2010 to April 2011 Involved in data modeling for the application and created ER diagram using ERWin. Played lead role in project to rebuild existing servers, migration to the new hardware, peripherals, storage, etc. in accordance with standards and project/operational requirements. Developed and maintained installation and configuration procedures. Developed SQL scripts for maintaining DB administration tasks. Tuned the SQL queries using SQL profiler. Provided indexing recommendation. Involved in tuning the database by directly working with the development team. Setup and maintain disaster recovery infrastructure for SQL Servers. Played lead role in DR exercise and setup standards and procedures for successful implementation of DR test. Developed Database Backup Scripts and automated this process for OLTP and Data Warehouse systems. Database Administrator Stamford Hospital January 2010 to July 2010 Configured and maintained database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. Applied data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations using ERWin tool. Independently analyzed, solved, and corrected issues in real time, providing problem resolution end-to-end. Refined and automated regular processes like backups/ db maintenance etc, track issues, and document changes Assist developers and worked directly with developers with complex query tuning and schema refinement. Database XL Capital - Stamford, CT June 2005 to July 2009 Involved in installation and patching of SQL 2000 SP4/ 2005 SP4/ 2008 SP3/ 2008R2 SP2 in cluster, stand alone environment. Designed the Backup\Recovery methodology, minimizing the data loss and faster recovery of the data with synchronized backup of VLDBs. Performed troubleshooting of Stored Procedures and Queries performances using SQL Server Profiler, SQL Management studio and query plans. Generated Run Books to handle the recurring issues and failures in the Production Environment and for regular Deployment Processes. Database Administrator Deloitte Consulting - Mumbai, India November 2002 to June 2005 Awarded as the Best Performer of the Year for the dedicated and technically sophisticated performance. Handled regular administration of Oracle 8i/9i databases and SQL Server 2000/2005. Managed and administered Oracle multilingual databases that included 6 production instances and testing / integration instances sized around 60 - 70GB each. Upgraded databases from earlier versions to the latest versions from SQL server 7 to 2000. Successful conversion of database character-set (Oracle 8i/9i) from the existing character-set to its superset without any data loss by analyzing, using the Oracle command line utility protocol. Database Administrator HDFC - Mumbai, Maharashtra April 2002 to November 2002 Database Administrator Netdecisions Pvt Ltd. January 2001 to March 2002 SQL DBA/Developer Bajaj Ele - Mumbai, Maharashtra June 2000 to January 2001 Education Bachelor Of Science in Computer Applications Madurai Kamaraj University 2004 Bachelor of Commerce in Commerce University Of Mumbai 1997 Skills MS SQL SERVER (10+ years), SQL (10+ years), SQL SERVER (10+ years), ORACLE (9 years), T-SQL (6 years), Datastax Cassandra (2 years) Additional Information TECHNICAL SKILLS: RDBMS MS SQL Server 6.5/7.0/2000/2008/2012/2014. Oracle 10g/9i/8i/7.x, Operating Systems HP-Unix11.0, WindowsNT 4.0/2000/2003, RH Linux 5.0 Enterprise. Backup Softwares Veritas Netbackup, SQL Litespeed Languages SQL, PL/SQL, T-SQL BI Tools Informatica, Cognos	Database_Administrator
Database Administrator Database Administrator Database Administrator - STERIS Corporation Erie, PA Work Experience Database Administrator STERIS Corporation - Mentor, OH September 1998 to Present Manage Oracle database administration assignments for global manufacturing and service company. Enhance database performance, perform restores, implement recovery procedures, handle performance tuning and conduct regular system backups. Ensure technical and functional designs meet business requirements as infrastructure lead and architect. Key Accomplishments: Served as primary DBA and infrastructure lead in the completion of 25+ medium- to large-scale implementations. Managing projects for multiple business segments and determining both project requirements and subsequent project plans. Consistently delivered projects on plan and on budget. Managed multiple, large scale capital projects for Healthcare and Life Science business segments affecting global operations and revenue generation. Projects involved multiple facilities in North America and Europe which account for $4+ million in annual corporate revenue. Performed multiple version and edition upgrades from Oracle 9 through 12c and SQL Server 2000 through 2016. DBA lead for Oracle 12c upgrade project and authored comprehensive documentation for upgrade implementation. Lead DBA for SQL Server AlwaysOn install, config and deployment. Worked closely with Internal Audit to ensure Sarbanes Oxley compliance throughout all IT policies and procedures, including corporate software change management process. Completed multiple FDA environment validations, including authoring IQ/OQ/PQ documentation. Completed annual independent SOX compliance audits of IT processes with external auditing firms. Championed incorporation of Lean manufacturing principles into IT culture, reducing waste and improving IT processes. Participated in multiple Kaizen events, deployed resultant action plans and managing SQDC implementation for DBA Team. Designated on-boarding DBA, assisting new hires to learn and understand corporate culture, regulatory requirements and IT best practices. Provided expertise to all peripheral requirements, ancillary systems, time keeping and other management objectives. Technological skill set includes: PLSQL/SQLPlus, Transact SQL, Windows Server 2000-2012, SCOM/SCCM, Oracle Solaris 9/10/11, Unix shell scripting, Microsoft O365 Suite Education Bachelor of Science in Biology SYRACUSE UNIVERSITY - Syracuse, NY December 1988 Skills DBA, Sql Server, Oracle Dba, Sql Dba	Database_Administrator
Database Administrator Database Administrator Amarillo, TX Authorized to work in the US for any employer Work Experience Database Administrator HydrochemPSC January 2009 to Present Database Administrator Answer phone and route to appropriate personnel Maintain current and accurate content of database Process leaks into system and direct to appropriate department . Ensure correct regulations are maintains on all components in database. Generate monthly reports and verify accurate totals for month Process monthly billing in CCM Process daily timesheets for 14 employees in CCM and enter payroll into Acumatica program for HydroChemPSC Generate semi annual reports qtrly monitoring and delay of repairs needed for EPA submission Assist technicians periodically by means of a radio/walkie talkie for necessary component information Maintain accurate filing system of all monitoring and leak information Education Some college Skills Microsoft Office (9 years)	Database_Administrator

Subsets and Splits

No community queries yet

The top public SQL queries from the community will appear here once available.