Date_received
stringlengths
10
10
Product
stringclasses
9 values
Sub_product
stringclasses
29 values
Issue
stringlengths
16
80
Sub_issue
stringlengths
11
85
Consumer_complaint_narrative
stringlengths
11
21.3k
Company_public_response
stringclasses
9 values
Company
stringlengths
3
78
State
stringlengths
2
36
ZIP_code
stringlengths
5
5
Tags
stringclasses
3 values
Consumer_consent_provided?
stringclasses
1 value
Submitted_via
stringclasses
1 value
Date_sent_to_company
stringlengths
10
10
Company response to consumer
stringclasses
6 values
Timely_response?
stringclasses
2 values
Consumer_disputed?
stringclasses
2 values
Complaint_ID
int64
1.35M
7.78M
2023-06-01
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
I have never conducted business with this company.
null
Waypoint Resource Group, LLC
MN
XXXXX
null
Consent provided
Web
2023-06-01
Closed with explanation
Yes
null
7,051,596
2022-09-15
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
On XXXX, XXXX, after pulling my credit report, I notice multiple unknown accounts on it that did not belong to me, doing my own research and asking for some help to dispute from a friend of mine, he recommended me to start disputing the inaccurate information, So I did, months went by and I was able to remove some of t...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
NJ
07105
null
Consent provided
Web
2022-09-15
Closed with explanation
Yes
null
5,987,430
2023-07-09
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
I have contacted Credit Bureaus on numerous occasions to have these inaccurate information that's hurting my score, however they are refusing to remove the information stating that items come back validated even though the information is incorrect. PLEASE CHECK ATTACHED LETTERS.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NC
27801
null
Consent provided
Web
2023-07-09
Closed with non-monetary relief
Yes
null
7,226,508
2021-05-26
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
The accts listed below are in violation : 1.XXXX XXXX XXXX- XXXX 2XXXX XXXX XXXX XXXXXXXX 3XXXX XXXXXXXX XXXX XXXX XXXX XXXX 4.XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX This agency is in violation of 15 U.S.C. 1692g. They were to notify me of this in writing 5 days prior, I was not. As the original creditor...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
NY
10467
null
Consent provided
Web
2021-05-26
Closed with explanation
Yes
null
4,409,561
2022-09-05
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
Hi I am submitting this XXXX XXXX this isn't any influence and this is not a third party. XXXX has low and unfair credit number for me in their report. I have complained. The problem has not been resolved. my fico has me at a credit score over 719XXXX has me at a score around 590. That is a huge difference. XXXX paints...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
IL
60616
null
Consent provided
Web
2022-09-05
Closed with non-monetary relief
Yes
null
5,949,053
2022-04-27
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
In accordancewith the Fair Credit Reporting act. The list of accounts below has violated my federally protected consumer rights to privacy and confidentially under 15 USC 1681. XXXX XXXX XXXX, XXXX XXXXXXXX XXXX XXXXXXXX, XXXX has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 1...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NC
27406
null
Consent provided
Web
2022-04-27
Closed with explanation
Yes
null
5,508,514
2023-08-06
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
I got a copy of my credit report some time ago and realized the credit bureuas are reporting 2 accounts as late that was never late. Delete the late payments from my consumer report, this agency is in violation of 15 USC 1681 : XXXX XXXX XXXX Account Number : XXXX I WAS NEVER LATE ON THIS ACCOUNT XXXX Account Number : ...
null
EQUIFAX, INC.
TX
752XX
null
Consent provided
Web
2023-08-06
Closed with explanation
Yes
null
7,359,992
2020-09-04
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
TransUnion is not following the FCRA guidelines concerning consumer accounts. I am aware the FCRA promotes accuracy and fairness in the files of consumer reporting agencies. I am concern as this has made a tremendous NEGATIVE impact on my credit reports. After disputing with XXXX XXXX, XXXX via phone, the representativ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
IL
62269
null
Consent provided
Web
2020-09-04
Closed with explanation
Yes
null
3,830,818
2023-04-22
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
I submitted a credit repair request to a company, but they failed to respond within the 30-day timeframe required by law. This failure to respond has negatively impacted my credit and caused difficulties for me. I am now considering submitting a complaint to the Consumer Financial Protection Bureau ( CFPB ), in order t...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
TN
37931
null
Consent provided
Web
2023-04-22
Closed with explanation
Yes
null
6,872,031
2020-03-14
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX, GA XXXX XXXX Re : Letter to Remove Inaccurate Credit Information : To Whom It May Concern : I received a copy of my credit report and found the following item ( s ) below to be errors. This letter is a formal complaint that inaccurate information is list on my credit report. ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
LA
704XX
null
Consent provided
Web
2020-03-14
Closed with explanation
Yes
null
3,566,814
2023-01-27
Credit reporting, credit repair services, or other personal consumer reports
Other personal consumer report
Incorrect information on your report
Public record information inaccurate
A property I used to live at in 2019 is reporting me on the tenant screening and I am having a difficult time finding stable housing. I have a voucher and every property I have applied denies me because it looks like I owe money to this property. The property had my name incorrect in the contract they provided the coll...
null
Professional Debt Mediation, Inc.
FL
330XX
null
Consent provided
Web
2023-02-16
Closed with explanation
Yes
null
6,490,336
2020-09-19
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information is missing that should be on the report
Theres a few inaccurate accounts as well as personal info which need to be deleted immediately.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
NC
28278
null
Consent provided
Web
2020-09-19
Closed with explanation
Yes
null
3,854,522
2020-05-20
Credit card or prepaid card
General-purpose credit card or charge card
Fees or interest
Problem with fees
I've contacted CitiCard regarding my XXXX credit card accounts via their online live chat on numerous occasions over the last two months. I paid off my account, over $ XXXX, in XXXX yet they continue to bill me for fees. I've contacted them now at least three times to resolve this, kindly asking for fees to be waived,...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
CITIBANK, N.A.
OH
43147
null
Consent provided
Web
2020-05-20
Closed with explanation
Yes
null
3,660,631
2022-09-12
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
This is not a duplicate nor is this complaint filed by a third party. I am filing this complaint myself. Please see this complaint is processed to the letter of the law. It has been brought to my attention that you are not blocking files when theyre sent with an FTC fraud report. Since it is a requirement by law 605b o...
null
EQUIFAX, INC.
NY
11219
null
Consent provided
Web
2022-09-12
Closed with explanation
Yes
null
5,970,050
2022-10-02
Credit card or prepaid card
General-purpose credit card or charge card
Problem with a purchase shown on your statement
Credit card company isn't resolving a dispute about a purchase on your statement
This is a complaint regarding Claim ID : XXXX I purchased what appeared to be tampered gift cards from a XXXX store. I tried resolving the issue with XXXX which is notorious for not having enough security to prevent gift card tampering. After iniitially taking my case, XXXX offered no resolution. At the same store I ha...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
BANK OF AMERICA, NATIONAL ASSOCIATION
WA
98052
null
Consent provided
Web
2022-10-02
Closed with explanation
Yes
null
6,040,605
2023-08-19
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
TransUnion are reporting these two closed tradelines with XXXX XXXX XXXX XXXX. THEY WERE REMOVED FROM MY XXXX REPORT AND MY XXXX REPORT. I AM REQUESTING FOR THESE TWO ACCOUNTS TO BE REMOVED IMMEDIATELY. TRANSUNION IS VIOLATING 15 USC 1681e. IF THEY DO NOT COMPLY I WILL FILE ANOTHER SUIT ON TRANSUNION. SEE ATTACHED WITH...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NY
10462
null
Consent provided
Web
2023-08-19
Closed with non-monetary relief
Yes
null
7,427,413
2018-06-25
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
In XX/XX/2018, I sent a certified letter with return receipt to Americollect regarding 2 erroneous and unverifiable entries that they are reporting on my credit reports. This was my second attempt to seek validation on the reporting of this entry. Americollect has not one time provided a dunning letter prior to placing...
Company believes it acted appropriately as authorized by contract or law
AmeriCollect
GA
31558
null
Consent provided
Web
2018-06-25
Closed with explanation
Yes
null
2,945,240
2020-04-17
Debt collection
Credit card debt
Attempts to collect debt not owed
Debt was paid
This account was settled in full on XX/XX/2020 for {$760.00}. I have received letters stating that the account would be considered settled in full with a XXXX balance, but never an actual letter showing a XXXX balance despite multiple requests. They have also not updated the account with the credit bureaus since XX/XX/...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSWORLD SYSTEMS INC
TN
37066
null
Consent provided
Web
2020-04-17
Closed with explanation
Yes
null
3,611,253
2023-03-31
Checking or savings account
Checking account
Managing an account
Problem using a debit or ATM card
I disputed a charge on my debit card that occurred in XXXX, XXXX on XX/XX/22. I began my dispute process on XX/XX/22. The only way I could send my supporting documents to them was by fax. I faxed them my supporting documents and they said they never got them. They closed my dispute without reviewing any of my supportin...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
WELLS FARGO & COMPANY
WA
98258
null
Consent provided
Web
2023-03-31
Closed with explanation
Yes
null
6,780,455
2023-03-06
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
Im submitting a complaint to you today to inform you I was the victim of identity theft. I sent the necessary documents in FEDERAL TRADE COMMISSION or https : //www.ftc.gov, So I am here to notify/complain to the 3 bureaus directly through this platform. Here are the list of the inquiries that are erroneous in my file ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CA
945XX
null
Consent provided
Web
2023-03-06
Closed with non-monetary relief
Yes
null
6,657,389
2021-10-24
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
XX/XX/XXXX Re : Acct # XXXXXXXXXXXXXXXX To Whom It May Concern : I'm writing to you because I noticed that my most recent credit report contains late payment ( s ) reported on XX/XX/XXXX for my XXXX/XXXX account. I want you to know that I understand, and have great respect for my financial obligations. Unfortunate...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
GA
306XX
null
Consent provided
Web
2021-10-24
Closed with explanation
Yes
null
4,839,292
2021-01-14
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
15 U.S. Code 1681a ( 2 ) ( A ) ( i ) - ( 2 ) EXCLUSIONS.Except as provided in paragraph ( 3 ), the term consumer report does not include report containing information solely as to transactions or experiences between the consumer and the person making the report. They can not legally report accounts containing informa...
null
EQUIFAX, INC.
FL
32746
null
Consent provided
Web
2021-01-14
Closed with explanation
Yes
null
4,068,022
2022-05-01
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
n accordance with the Fair Credit Reporting act XXXX XXXX Account # XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions
null
EQUIFAX, INC.
TX
794XX
null
Consent provided
Web
2022-05-01
Closed with explanation
Yes
null
5,523,856
2023-06-29
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
I'm really not sure what happened. I have mailed off letters to the credit bureaus continuously and thus far I have not gotten a response. My name is XXXX XXXX XXXX XXXX and I am filing this complaint for falsely reporting misleading information. There is no third party involved. Please review the uploaded letters.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
FL
33916
null
Consent provided
Web
2023-06-29
Closed with explanation
Yes
null
7,181,815
2022-04-15
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
In accordance with the Fair Credit Reporting Act XXXX account XXXX XXXX XXXX acct # XXXX, XXXX XXXX XXXX acct # XXXX, Bank XXXX XXXX acct # XXXX, also XXXX XXXX XXXX XXXX 30 day late payment, and XXXX XXXX XXXX XXXX and 120 day late payments has violated my rights. 15 U.S.C. 1681 section 602 A. It also states I hav...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NC
270XX
null
Consent provided
Web
2022-04-15
Closed with non-monetary relief
Yes
null
5,453,293
2017-09-25
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Personal information incorrect
XX/XX/XXXXI was denied credit by XXXX XXXX XXXX is perfect or near perfect so fearing data had been breached by Experian hack immediately checked all credit reports including Experian. Only anomaly that I was able to find was the date of birth was wrong. It was reported as XX/XX/XXXX vs correct year of XX/XX/XXXX. I we...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
TX
76051
Servicemember
Consent provided
Web
2017-09-25
Closed with non-monetary relief
Yes
null
2,683,459
2022-12-02
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
I was never been late on these accounts. I always pay my debt on time. I believe this is a mistake reporting. Please check on the following account and update the error on the report.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
IL
60440
null
Consent provided
Web
2022-12-02
Closed with explanation
Yes
null
6,269,092
2023-08-15
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
I'm really not sure what happened. I have mailed off letters to the credit bureaus continuously and thus far I have not gotten a response. My name is XXXX XXXX XXXX and I am filing this complaint for falsely reporting misleading information. There is no third party involved. Please review the uploaded letters.
null
EQUIFAX, INC.
NY
11207
null
Consent provided
Web
2023-08-15
Closed with non-monetary relief
Yes
null
7,407,364
2017-06-22
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
There is a negative item on my credit report from XXXX XXXX XXXX. I have no record of the account which was from 2003 and neither does XXXX XXXX XXXX. I have called them several times over the last two month and have been told that they do n't have anything listed under my social security number. I also opened an inves...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
CA
90066
null
Consent provided
Web
2017-06-23
Closed with explanation
Yes
null
2,556,421
2021-11-30
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
This is XXXX XXXX who is submitting this CFPB complaint myself and to inform you that there is no third party involved in the process. Regardless of the multiple written requests, the unverified accounts listed below are still reporting on my credit report in violation of federal law. The Equifax Credit Bureau failed t...
null
EQUIFAX, INC.
GA
XXXXX
null
Consent provided
Web
2021-11-30
Closed with explanation
Yes
null
4,962,394
2023-04-17
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
I'm really not sure what happened. I have mailed off letters to the credit bureaus continuously and thus far I have not gotten a response. My name is XXXX XXXX XXXX and I am filing this complaint for falsely reporting misleading information. There is no third party involved. Please review the uploaded letters.
null
EQUIFAX, INC.
PA
15221
null
Consent provided
Web
2023-04-17
Closed with explanation
Yes
null
6,851,120
2023-02-16
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
This is my 5th endeavor to tell you that I am a victim of identity theft and I complain to question specific records in my document coming about because of the wrongdoing. The records I am questioning connect with no exchanges acquiring any possession of goods, services, or money that I have made or authorized. Assumin...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TX
75243
null
Consent provided
Web
2023-02-16
Closed with non-monetary relief
Yes
null
6,583,756
2017-09-08
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
Tried to see if I was affected by the Equifax hack, which is already outrageous that they 'd allow my data to be compromised in such a manner, and then their page says " come back later '' to see if I 'm hacked and I 'm under the impression that they signed me up for a service I did n't consent to. This needs to be han...
null
EQUIFAX, INC.
CA
92627
null
Consent provided
Web
2017-09-08
Closed with explanation
Yes
null
2,665,750
2018-03-08
Debt collection
Federal student loan debt
Threatened to contact someone or share information improperly
Contacted your employer
They are contacting my co-workers asking where I am located. These are people who only know me by name. So far to my knowledge they have called at least 2 people. I am currently having my wages garnished for the debt they are trying to collect and they are still harassing me and calling third parties about me.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Navient Solutions, LLC.
IN
46614
null
Consent provided
Web
2018-03-08
Closed with explanation
Yes
null
2,837,763
2023-03-01
Debt collection
Other debt
False statements or representation
Attempted to collect wrong amount
Credit Management Inc is a 3rd party debt collector attempting to collect an alleged debt. I do not have any signed contracts with Credit Management Inc showing that I owe this company any money nor have I given written permissible purpose for Credit Managment Inc to obtain my personal information and even contact me. ...
Company believes it acted appropriately as authorized by contract or law
The CMI Group, Inc.
CA
920XX
null
Consent provided
Web
2023-03-01
Closed with non-monetary relief
Yes
null
6,631,449
2018-10-05
Vehicle loan or lease
Loan
Incorrect information on your report
Account status incorrect
The creditor gave me a vehicle loan the car was in a accident it was totaled out they wrote it off as profit loss write off showing a balance of $ 16k+ bad debt on my credit report. However my gap insurance covered the vehicles loss value and the loan was paid in full by XXXX XXXX XXXX XXXX. XXXX bank will not remove ...
null
Santander Consumer USA Holdings Inc.
NC
28602
null
Consent provided
Web
2018-10-26
Closed with explanation
Yes
null
3,038,964
2021-06-30
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
ON XX/XX/2021 I SENT A LETTER REGARDING INACCURATE AND UNKNOWN THINGS ON MY CREDIT REPORT. TO THIS DAY OVER 60 DAYS LATER I HAVE NOT RECEIVED A RESPONSE YET. I FEEL LIKE I AM BEING TAKEN ADVANTAGE OF AND BEING IGNORED OF MY DISPUTES. I DEMAND THESE ACCOUNTS BE DELETED IMMEDIATELY OR I WILL FILE FOR LITIGATION DUE TO TH...
null
EQUIFAX, INC.
GA
30066
null
Consent provided
Web
2021-06-30
Closed with explanation
Yes
null
4,505,747
2020-06-10
Credit card or prepaid card
General-purpose credit card or charge card
Closing your account
Can't close your account
During the COVID - 19 pandemic, I attempted to make my regular on-line payment and had been 'locked out ' of my " XXXX '' App, and " on-line '' access to my credit card account. ( due to security reasons ). I contacted customer service via their toll-free XXXX #, and attempted to resolve any unresolved issues. I was n...
null
DISCOVER BANK
CA
92054
null
Consent provided
Web
2020-06-10
Closed with non-monetary relief
Yes
null
3,692,300
2021-01-10
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
I mailed a letter to the credit bureaus on XX/XX/2020 and I have not received a response from them. I'm hoping CFPB can help me with getting a response from them. it has been more than 30 days and i understand there is delay in receiving mail due to Covid19. But this is so crazy. The inaccurate information on my report...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CA
91387
null
Consent provided
Web
2021-01-10
Closed with explanation
Yes
null
4,059,015
2022-03-14
Credit card or prepaid card
General-purpose credit card or charge card
Problem with a purchase shown on your statement
Card was charged for something you did not purchase with the card
Credit Card was charged for an amount that I could never afford for a vacation rental in XXXX, Colorado. I called the credit card company and they did take out the charge from my account and said they will investigate. I received a letter from the credit card company saying that the merchant still could place back the ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
BARCLAYS BANK DELAWARE
MA
02062
Older American
Consent provided
Web
2022-04-05
Closed with explanation
Yes
null
5,312,289
2021-03-27
Student loan
Federal student loan servicing
Dealing with your lender or servicer
Don't agree with the fees charged
I have disputed this collection numerous of times they have yet to produce any of the information that I ask requestion through the 3 credit bureaus they always say updated information but it never confirms the accuracy of this charge no documentation has ever been giving to me or anything Im just being billed I dont e...
null
Oklahoma Student Loan Authority
WI
53406
null
Consent provided
Web
2021-03-27
Closed with explanation
Yes
null
4,251,607
2018-12-05
Debt collection
Other debt
False statements or representation
Impersonated attorney, law enforcement, or government official
On XX/XX/XXXX i was contacted by Hillcrest, Davidson & Associates, LLC they stated there was a civil lawsuit against me with XXXX XXXX XXXX for XXXX dollars. I explained to Hillcrest, Davidson & Associates, LLC that my account with XXXX XXXX was personally closed back in XXXX and at that time had a XXXX balance. th...
null
Hillcrest Davidson & Associates
CA
92807
null
Consent provided
Web
2018-12-12
Closed with explanation
Yes
null
3,092,319
2022-10-23
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
I am writing to you because I have been made aware of some incongruencies on my credit report. This is damaging my ability to qualify for a home loan, hurting me as a consumer, and causing me mental anguish. This needs to be attended to now. Please see the items below. Account Name : XXXX XXXX, XXXX. Account Numb...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
AZ
85016
null
Consent provided
Web
2022-10-23
Closed with explanation
Yes
null
6,116,280
2021-08-05
Credit card or prepaid card
Store credit card
Advertising and marketing, including promotional offers
Didn't receive advertised or promotional terms
Since XXXX, my payments to TD Bank ( XXXX XXXX XXXX XXXX Acct ) have been purposefully misapplied by TD Bank during the no interest promo period for two promotions expiring XXXX and XX/XX/XXXX. I have consistently paid more than my minimum due with the explicit direction to apply the overage to the XXXX and XX/XX/XXXX ...
null
TD BANK US HOLDING COMPANY
IL
60643
null
Consent provided
Web
2021-08-05
Closed with explanation
Yes
null
4,604,813
2021-03-18
Debt collection
Other debt
Attempts to collect debt not owed
Debt is not yours
On XX/XX/2021 I received a first communication from Vengroff Williams regarding a supposed overpayment on short term XXXX related to my prior employer ( via insurance company The XXXX ). Around that time I spoke with a VW representative explaining that the issue regarding employment end date and the " overpayment '' ex...
Company believes it acted appropriately as authorized by contract or law
Vengroff Williams, Inc
CT
068XX
null
Consent provided
Web
2021-03-18
Closed with explanation
Yes
null
4,226,739
2020-07-20
Credit card or prepaid card
Store credit card
Fees or interest
Charged too much interest
My statement for XXXXSynchrony Bank account ending in XXXX shows a {$1200.00} interest charge on XX/XX/17. The agent stated that once the promotion was up, I was charged interest for the full previous year. I've never heard of this. Usually your promotion is up and interest STARTS at the month the promotion ends. So i ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
SYNCHRONY FINANCIAL
VA
231XX
null
Consent provided
Web
2020-07-20
Closed with explanation
Yes
null
3,753,987
2016-07-25
Debt collection
Other (i.e. phone, health club, etc.)
Disclosure verification of debt
Not given enough info to verify debt
I was a member of XXXX XXXX, XXXX, NY. When I joined the XXXX XXXX, In XXXX XXXX, I informed XXXX of my XXXX and asked to terminate contract. My mailing address was in NY, so I did not receive anything of the debt until XXXX XXXX. I received a letter from the gym stating owing them debt dated XXXX XXXX. I contacted the...
Company believes it acted appropriately as authorized by contract or law
First Credit Services Inc.
NC
285XX
Servicemember
Consent provided
Web
2016-07-25
Closed with explanation
Yes
No
2,029,268
2020-01-22
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Public record information inaccurate
I asked the credit bureaus to supply me with original documentation that they verified the bankruptcies listed on my credit report because i contacted the court in which it shows filed and they said they didnt report this inaccurate information to the bureaus or any 3rd party data furnishers
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
MS
39042
null
Consent provided
Web
2020-01-22
Closed with explanation
Yes
null
3,505,637
2023-02-28
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
On ( XX/XX/2023 ) I sent a letter regarding inaccurate Late payments, inaccurate negative accounts, bankruptcies and unknown things on my credit report. To this day over 60 days later I have not received a response yet. feel like i'm being taken advantage of and being ignored of my disputes. Section 611 ( a ) it is pla...
null
EQUIFAX, INC.
TX
761XX
null
Consent provided
Web
2023-02-28
Closed with explanation
Yes
null
6,629,054
2021-10-19
Debt collection
Medical debt
False statements or representation
Attempted to collect wrong amount
I've spoke with Wakefield and Associates four times to have three medical bills removed from my credit report. They were made in error by XXXX XXXX. XXXX requesated them to be cleared from my credit report and Wakefield has refused to provide me with any information to show they have complied. The last time I spoke wit...
null
WAKEFIELD & ASSOCIATES, INC.
OK
731XX
null
Consent provided
Web
2021-10-29
Closed with explanation
Yes
null
4,822,758
2022-06-10
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
I have attached and FTC report with an account and inquiries I did not authorize
null
EQUIFAX, INC.
FL
33407
null
Consent provided
Web
2022-06-10
Closed with explanation
Yes
null
5,658,216
2023-01-21
Checking or savings account
Checking account
Managing an account
Problem using a debit or ATM card
Being charged with overdraft fees even though i transferred funds from savings account to cover the bills that are about to come out of my checking account. It happened twice last year and one time the year before that. And every time I called customer service they stated that the system processed the debited transacti...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
WELLS FARGO & COMPANY
FL
33334
null
Consent provided
Web
2023-01-21
Closed with explanation
Yes
null
6,466,454
2019-12-10
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
XXXX XXXX #XXXX is reporting a collection to my account and I have no idea what it is from. I do not know who the original creditor is and I never had any kind of debt with them. This collection is not mine and I do not know why it is on my credit report.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
UT
84095
null
Consent provided
Web
2019-12-10
Closed with explanation
Yes
null
3,463,978
2020-01-25
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
First Progress did not send me a bill. I sent them a hand written invoice with a check for {$93.00}. They did not recieve the payment by the due date. They reported this as a late payment affecting my credit score. I wrote them asking for them to remove the negative mark from my credit report. they wrote back saying th...
null
Synovus Bank
TX
77351
null
Consent provided
Web
2020-01-25
Closed with explanation
Yes
null
3,508,956
2022-03-07
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I have been trying to get these fraudulent accounts off my off my credit report for some time now. I sent a few mail documents to XXXX, XXXX and Equifax back in XXXX of 2021 and I still haven't seen any updates on my credit report. Every time I check my email, I get alerts stating that my information has been compromis...
null
EQUIFAX, INC.
FL
33025
null
Consent provided
Web
2022-03-07
Closed with explanation
Yes
null
5,294,373
2022-12-26
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
This is the several time I've complained about being a victim of identity theft. XXXX and XXXX must remove any item that was opened without my knowledge, consent, or authority within 4 business days with ( 1 ) appropriate proof of the identity of the consumer ; ( 2 ) a copy of an identity theft report ; ( 3 ) the ident...
null
EQUIFAX, INC.
GA
30134
null
Consent provided
Web
2022-12-26
Closed with explanation
Yes
null
6,362,164
2023-02-13
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
My name is XXXX XXXX XXXX this complaint is not made in error neither is it being made by a third party.I declare under penalty of perjury I am alleging that a person or company- without my authorization- from unauthorized use of my social security number and card used my personal identifying information to apply for g...
null
EQUIFAX, INC.
NC
273XX
null
Consent provided
Web
2023-02-13
Closed with explanation
Yes
null
6,561,618
2023-02-09
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Investigation took more than 30 days
On ( XX/XX/2023 ) I sent a letter regarding inaccurate Late payments, inaccurate negative accounts, bankruptcies and unknown things on my credit report. To this day over 60 days later I have not received a response yet. feel like i'm being taken advantage of and being ignored of my disputes. Section 611 ( a ) it is pla...
null
EQUIFAX, INC.
IL
60714
null
Consent provided
Web
2023-02-09
Closed with explanation
Yes
null
6,552,524
2021-10-28
Debt collection
I do not know
Attempts to collect debt not owed
Debt is not yours
I am filing this complaint because my rights as a consumer have been violated under the FCRA 15 U.S CODE 1681S -- 2 - RESPONSIBILITIES OF FURNISHERS OF INFORMATION TO CONSUMER REPORTING AGENCIES ) AND ( FDCPA 15 U.S CODE 1692E - FALSE OR MISLEADING REPRESENTATIONS, due to NO RESPONSE from ONEMAIN
null
OneMain Finance Corporation
TX
75604
null
Consent provided
Web
2021-10-28
Closed with explanation
Yes
null
4,852,295
2023-02-09
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
Hi I am submitting this XXXX XXXX this isn't any influence and this is not a third party. TransUnion has low and unfair credit number for me in their report. I have complained more than 88 times nonstop this is exhausting im depressed they are not putting these fraudulent inquiries in dispute and accounts and they stil...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
IL
60643
null
Consent provided
Web
2023-02-09
Closed with non-monetary relief
Yes
null
6,550,465
2017-08-16
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Personal information incorrect
I tried to apply for a gas card through XXXX and was denied due to showing 12 hard inquires on my credit report. I checked my credit report and as a result saw there were hard inquires on my credit report as well as my personal information is incorrect and needs to be updated my day of birth shows XX/XX/XXXX and that i...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
NM
88011
null
Consent provided
Web
2017-08-16
Closed with explanation
Yes
null
2,630,778
2019-11-26
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
AFTER RECEIVING A CURRENT COPY OF MY CREDIT REPORT, I DISCOVERED SOME ENTRIES THAT WERE IDENITIFIED AS INQUIRIES WHICH QUALIFIED FOR DELETION FROM MY REPORT.
null
EQUIFAX, INC.
NY
10461
null
Consent provided
Web
2019-11-26
Closed with non-monetary relief
Yes
null
3,451,428
2017-11-14
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
Equifax credit report open pass due account XXXX XXXX XXXX orig XXXX XXXX XXXX hospital, filed a complaint with equifax that this account does not exist .it was previously removed and then reappeared, i called XXXX XXXX XXXX they stated XXXX balance, sent me a copy that i sent to equifax, they have not responded 2 my c...
null
EQUIFAX, INC.
FL
34668
null
Consent provided
Web
2017-11-14
Closed with non-monetary relief
Yes
null
2,728,371
2022-04-24
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
NOTICE TO AGENT IS NOTICE TO PRINCIPAL NOTICE TO PRINCIPAL IS NOTICE TO AGENT SILENCE IS ACQUIESCENCE. I recently received a copy of my consumer report and I noticed inaccurate accounts reporting on my consumer report. this company is in clear violation of the law. Pursuant 15 USC1681B
null
EQUIFAX, INC.
PA
19104
null
Consent provided
Web
2022-04-24
Closed with explanation
Yes
null
5,491,254
2021-11-29
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
This has been reported to XXXX XXXX, equifax, and XXXX XXXX different times. On XXXX XXXX I was in a car accident. On XXXX XXXX XXXX XXXX sent XXXX XXXX XXXX at XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, Tx XXXX A check for {$12000.00} Inwich was the balance that was owed on the car. XXXX XXXX has confirmed that this ...
null
EQUIFAX, INC.
null
XXXXX
null
Consent provided
Web
2021-11-29
Closed with explanation
Yes
null
4,954,579
2017-08-17
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Problem with personal statement of dispute
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Tel : XXXX Consumer Finace Protection Bureau XXXX XXXX XXXX XXXX. XXXX, D.C. XXXX To whom It May Concern I XXXX XXXX would like your help on cleaning up my credit. I am a single mother of XXXX a XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I always use to pay my bil...
null
Bread Financial Holdings, Inc.
GA
30291
null
Consent provided
Web
2017-08-18
Closed with non-monetary relief
Yes
null
2,643,789
2018-05-02
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
I contacted XXXX XXXX mortgage divison and spoke with a representative to get the fax number, to send up my borrowers authorization/ Power of attorney, and to go over the processes/ procedures in requesting a goodwill of removing three mortgage lates off the clients credit report. On XX/XX/XXXX, I fax in goodwill lette...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
KS
XXXXX
null
Consent provided
Web
2018-05-02
Closed with explanation
Yes
null
2,894,063
2022-09-17
Checking or savings account
Checking account
Problem with a lender or other company charging your account
Transaction was not authorized
Well I had a company trying to charge my account with a subscription that had been canceled they tried with XXXX different fictitious names for their company and each one of them had I had the money in my account would have been debited to them I told cash app every time they did it I wanted them blocked they had no ri...
null
Block, Inc.
OH
443XX
null
Consent provided
Web
2022-09-17
Closed with explanation
Yes
null
5,991,724
2015-09-02
Student loan
Non-federal student loan
Can't repay my loan
Can't decrease my monthly payments
My husband graduated during the recession, had to defer for a few years because the job he got for his career could not afford the payments Navient/XXXX XXXX was saying he needed to pay. Went to grad school and graduated in XXXX 2015 and had to start making payment on the undergrad student loans, first payment being XX...
null
Navient Solutions, LLC.
SC
29170
null
Consent provided
Web
2015-09-02
Closed with explanation
Yes
No
1,549,315
2020-07-28
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
I've tried writing them to correct the errors on my report or remove the inaccurate tradeline if they're unable to truly validate the information. I have copies of FCRA violations going back almost a year. And all I get from the CRA is Verified as Accurate, and their letters saying they will not investigate this anymor...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
AZ
85204
Servicemember
Consent provided
Web
2020-07-28
Closed with explanation
Yes
null
3,767,660
2022-09-14
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
I discovered that some of the information on my credit report was incorrect when I reviewed it. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) require the 3 credit bureaus to validate these accounts ( A ). It is not permissible to fail to validate this reporting accounts as unverified information without providing ...
null
EQUIFAX, INC.
NY
11219
null
Consent provided
Web
2022-09-14
Closed with explanation
Yes
null
5,982,419
2020-09-16
Credit card or prepaid card
General-purpose credit card or charge card
Problem with a purchase shown on your statement
Credit card company isn't resolving a dispute about a purchase on your statement
company reported a 30 day late on my account in XX/XX/XXXX during the pandemic in error, they did apologize for the mistake and fixed my 3 credit bureaus, but today XX/XX/XXXX i logged into my account and they changed my account credit limit from {$5900.00} to {$750.00}! Even though they recognized they messed up and c...
null
Bread Financial Holdings, Inc.
NY
XXXXX
null
Consent provided
Web
2020-09-16
Closed with explanation
Yes
null
3,850,607
2023-05-04
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I am in possession of the documents submitted by Great Lakes as proof that I obtained a lease from them. They did not provide anything with my signature and nothing showing they verified my identity. They did not provide any proof that I consented to their company sharing my private and personal information with a thir...
null
Nelnet, Inc.
CA
92345
null
Consent provided
Web
2023-05-04
Closed with explanation
Yes
null
6,925,106
2022-07-10
Debt collection
Other debt
Written notification about debt
Didn't receive notice of right to dispute
N accordance with the Fair Credit reporting Act of XXXX XXXX XXXX # XXXX has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 section 604A. It also states a consumer agency can not furnish a account without my written instructions
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
FL
347XX
null
Consent provided
Web
2022-07-10
Closed with explanation
Yes
null
5,755,615
2021-10-13
Credit reporting, credit repair services, or other personal consumer reports
Other personal consumer report
Problem with a company's investigation into an existing issue
Difficulty submitting a dispute or getting information about a dispute over the phone
on XX/XX/2021 I got an online insurance quote through XXXX XXXX it showed a violation from XX/XX/2021 with the number XXXX to call if you needed more info I did she then gave me XXXX that was a recorded message with instructions how to request your report. The web address given was XXXX then additional instructions on ...
null
Verisk Analytics Inc
SC
290XX
null
Consent provided
Web
2021-10-25
Closed with explanation
Yes
null
4,805,618
2022-09-23
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
Again, I was a victim of identity theft and this is another request to remove the information from my credit file resulting from alleged identity theft. Per FCRA 605B ( 15 U.S.C. 1681c-2 ) CREDIT BUREAUS are required to remove any items not later than 4 business days after the receipt. Also, the information provided on...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
SC
29715
null
Consent provided
Web
2022-09-23
Closed with non-monetary relief
Yes
null
6,013,709
2023-03-31
Credit card or prepaid card
General-purpose credit card or charge card
Getting a credit card
Card opened as result of identity theft or fraud
Got a phone call from XXXX, claiming to be Chase bank. Told me that they had been monitoring my credit report ( I don't have a Chase account, so they should not be able to check my credit report ) and wanted to offer me a credit card. I stopped the call at this point.
null
JPMORGAN CHASE & CO.
CA
90815
Older American
Consent provided
Web
2023-03-31
Closed with non-monetary relief
Yes
null
6,779,929
2022-09-08
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
XXXX, EQUIFAX, AND XXXX ALL RESPONDED TO MY REQUEST TO VALIDATE AND VERIFY CERTAIN ACCOUNTS ON MY CREDIT REPORT TO MAKE SURE THEY WERE 100 PERCENT ACCURATE. XXXX RESPONDED ON XX/XX/2022, EQUIFAX RESPONDED ON XX/XX/2022 AND XXXX RESPONDED ON XX/XX/2022. ALL 3 CREDIT BUREAUS STATED THAT THE ACCOUNTS WERE INVESTIGATED, VE...
null
EQUIFAX, INC.
SC
29229
null
Consent provided
Web
2022-09-08
Closed with explanation
Yes
null
5,963,124
2023-05-03
Credit card or prepaid card
General-purpose credit card or charge card
Other features, terms, or problems
Other problem
Goldman Sach 's is stating that they never received the payment on the credit card which is more than enough to pay off the balance. I am not able to get this resolved. I have enclosed proof of the cancelled check. Thank You! XXXX XXXX XXXX
null
GOLDMAN SACHS BANK USA
IN
46123
Older American
Consent provided
Web
2023-05-03
Closed with explanation
Yes
null
6,924,350
2022-08-17
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
To whom it may concern, Several months ago, I checked my credit to find that XXXX and Experian ( henceforth known as defendants ) : were reporting inaccurate information on my credit report, which puts them in violation of federal law FCRA 609. 611 and 15 U, S, C, 1692-1692p I'm requesting the CFPB office to investigat...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
FL
33510
null
Consent provided
Web
2022-08-17
Closed with explanation
Yes
null
5,889,285
2023-02-15
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account status incorrect
I am writing to file a complaint regarding the XXXX late payment report on my credit report by Goldman Sachs XXXX which I believe was done illegally. I strongly believe that the report is false and caused by issues on Goldman Sachss end. I request that the late payment report be removed from my credit report immediatel...
null
GOLDMAN SACHS BANK USA
FL
341XX
null
Consent provided
Web
2023-02-15
Closed with monetary relief
Yes
null
6,576,215
2023-01-08
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
XXXXXXXX XXXX XXXX have not reported that rental amount that I owed as paid on my credit report. This was paid by Alabama rental assistance. I have documentation to show as proof. This was paid in 2021 in two installments first amongst was {$1500.00} and the second amount for {$1900.00}
null
EQUIFAX, INC.
AL
36301
null
Consent provided
Web
2023-01-08
Closed with explanation
Yes
null
6,411,886
2017-06-24
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
XXXX XXXX XXXX XXXX XXXX, La XXXX XX/XX/XXXX Dear XXXX XXXX/ Equifax : Please have the fraudulent account ( XXXX XXXX XXXX XXXX ) removed ; Equifax has removed it and it has been reported to the FTC. Also, the inquiries on my credit report, which I did not authorize need to be removed as well. <P/>Also, I contacted XXX...
null
EQUIFAX, INC.
LA
XXXXX
null
Consent provided
Web
2017-06-24
Closed with non-monetary relief
Yes
null
2,558,019
2019-04-17
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I am a victim of identity theft and have had my information compromised several times. I have submitted documentation to compass bank and XXXX XXXX credit card several times pertaining to fraud on my bank account and credit cards to which I have not received any phone calls or assistance in resolving. In XX/XX/XXXX, XX...
null
BBVA FINANCIAL CORPORATION
TX
78653
null
Consent provided
Web
2019-04-17
Closed with explanation
Yes
null
3,215,222
2023-01-20
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Credit inquiries on your report that you don't recognize
remove fraudulent / unauthorized inquiry from XXXX XXXX XXXX XXXX on XX/XX/2021 off my report with monetary relief for damaging my score and getting denied opening bank account
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Fidelity National Information Services, Inc. (FNIS)
LA
701XX
null
Consent provided
Web
2023-01-20
Closed with explanation
Yes
null
6,465,560
2022-10-24
Credit card or prepaid card
General-purpose credit card or charge card
Getting a credit card
Card opened as result of identity theft or fraud
On XX/XX/XXXX I received an email from my financial monitoring company saying a change had been identified in my credit. I then logged on for details and found that I new credit hard had been open in my name. I never opened a credit card with Bank of America ( BOA ). Information on credit report- XX/XX/XXXX a XXXX XX...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
BANK OF AMERICA, NATIONAL ASSOCIATION
CA
92563
Servicemember
Consent provided
Web
2022-10-24
Closed with non-monetary relief
Yes
null
6,122,069
2021-09-02
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Was not notified of investigation status or results
In reference to the listed accounts : XXXX XXXX XXXX - XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXX XXXX XXXXXXXX. I requested the Description of the investigation into these accounts on XXXX. According to section 611 ( A ) ( 7 ), XXXX was required to provide this information within 15 days of reque...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
GA
31093
null
Consent provided
Web
2021-09-02
Closed with explanation
Yes
null
4,684,903
2022-08-17
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
I am very concerned about the items that are being shown on my credit report. Not only are they inaccurate, they are also unjust, because they should not be reporting on my credit report! I ask that you delete these accounts, or I will be filing a legal complaint against you!
null
EQUIFAX, INC.
FL
331XX
null
Consent provided
Web
2022-08-17
Closed with explanation
Yes
null
5,889,606
2015-05-13
Debt collection
Credit card
False statements or representation
Attempted to collect wrong amount
Ftc case # XXXX, XXXX/XXXX/2008 states that reporting of tribute XXXX ( compu credit ) by XXXX party collections is prohibited. I have sent this documentation and a request for removal per this ruling to XXXX XXXX XXXX. They are refusing to remove this trade line after receiving sufficient information supporting the re...
Company believes it acted appropriately as authorized by contract or law
Atlanticus Services Corporation
IL
60148
null
Consent provided
Web
2015-05-14
Closed
Yes
No
1,373,427
2018-05-02
Debt collection
Other debt
Written notification about debt
Didn't receive notice of right to dispute
IQ Data continues to call regarding a debt that is in a legal dispute. They also placed the debt on my credit as a collection even though they are aware the amount and matter is a legal matter.. They continue to call me after I advised them this is a legal issue.
Company believes complaint represents an opportunity for improvement to better serve consumers
I.Q. DATA INTERNATIONAL, INC.
TX
75013
null
Consent provided
Web
2018-05-07
Closed with explanation
Yes
null
2,893,827
2017-10-29
Student loan
Private student loan
Dealing with your lender or servicer
Need information about your loan balance or loan terms
Around approx XXXX I consolidated all of my student loans. I started having financial problems and became delinquent and in XXXX filed for bankruptcy. Through my entire bankruptcy, I was not contacted. After my bankruptcy was finalized in XXXX, I was excited to be able to reclaim my credit. I immediately called the XXX...
null
TRANSWORLD SYSTEMS INC
LA
71111
null
Consent provided
Web
2017-10-29
Closed with explanation
Yes
null
2,715,188
2022-04-29
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
In accordance to the fair credit reporting act XXXX Account Number : XXXX XXXX XXXX XXXX has violated my rights. 15 USC 1681 Section 602 states I have the right to privacy. 15 USC 1681 section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions. 15 ...
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
TX
77007
null
Consent provided
Web
2022-04-29
Closed with non-monetary relief
Yes
null
5,519,368
2022-07-01
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Improper use of your report
Reporting company used your report improperly
In accordance with the Fair Credit Reporting act XXXX Account # XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
NC
28390
Servicemember
Consent provided
Web
2022-07-01
Closed with non-monetary relief
Yes
null
5,724,623
2023-08-30
Credit reporting or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
This account was paid. Ive contacted Experian, XXXX and XXXX XXXX on numerous occasions disputing this negative account. I hear nothing back. Another credit reporting agency did a correct investigation found this should not be on my credit file and removed it. I expect the same from Experian and XXXX.
null
Experian Information Solutions Inc.
PA
19007
null
Consent provided
Web
2023-08-30
In progress
Yes
null
7,473,084
2019-10-02
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
I have attempted to contact the following bureaus XXXX and Experian regarding unauthorized inquiries on my credit bureaus. They have been negligent in aiding my getting this corrected on my credit reports.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
Experian Information Solutions Inc.
TX
756XX
null
Consent provided
Web
2019-10-02
Closed with non-monetary relief
Yes
null
3,392,798
2018-12-05
Debt collection
Other debt
Communication tactics
Frequent or repeated calls
Conns have been calling my number minimum 7 times per day. I have told them in the past 2 calls are fine but this is excessive. I feel I am being harassed and pressured.
null
Conn's, Inc.
CO
808XX
null
Consent provided
Web
2018-12-11
Closed with non-monetary relief
Yes
null
3,092,392
2023-06-18
Checking or savings account
Checking account
Managing an account
Fee problem
I have been charge overdraft fees for years sometimes they would make a overdraft by waiting before they take the money out of my account
Company has responded to the consumer and the CFPB and chooses not to provide a public response
REGIONS FINANCIAL CORPORATION
TX
77407
null
Consent provided
Web
2023-06-18
Closed with explanation
Yes
null
7,132,816
2021-02-01
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Information belongs to someone else
AFTER RECEIVING A CURRENT COPY OF MY CREDIT REPORT, I DISCOVERED SOME ENTRIES THAT WERE IDENITIFIED AS INQUIRIES WHICH QUALIFIED FOR DELETION FROM MY REPORT.
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
SC
29501
null
Consent provided
Web
2021-02-01
Closed with explanation
Yes
null
4,108,635
2019-11-02
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Incorrect information on your report
Account information incorrect
I contacted XXXX on XX/XX/XXXX to discuss a late payment showing on my account from XX/XX/XXXX. I was informed that there was no information showing it was late. I requested the 30 day late to be removed by XXXX and Bureaus and it is still showing
Company has responded to the consumer and the CFPB and chooses not to provide a public response
TRANSUNION INTERMEDIATE HOLDINGS, INC.
CA
92108
null
Consent provided
Web
2019-11-02
Closed with explanation
Yes
null
3,426,115
2021-10-10
Credit reporting, credit repair services, or other personal consumer reports
Credit reporting
Problem with a credit reporting company's investigation into an existing problem
Their investigation did not fix an error on your report
Please be advised this is my fourth written request and final warning that I fully intend to pursue litigation in accordance with the Fair Credit Reporting Act ( FCRA ) to enforce my rights and seek relief and recover all monetary damages that I may be entitled to under Section 616 and Section 617 regarding your contin...
null
EQUIFAX, INC.
AL
36117
null
Consent provided
Web
2021-10-10
Closed with explanation
Yes
null
4,796,984