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Cleanliness
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Communication
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Location
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Value / Price
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Accuracy / Description Match
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Check-in / Convenience
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Amenities / Comfort
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Safety / Security
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Noise / Quietness
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Wifi
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Host Behavior / Professionalism / Respect
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Cleanliness of Linens / Bathroom
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I wouldn’t recommend staying here unless you want to be harassed by an incredibly rude host who tries to charge you €150 for a bed that was broken when you arrived. You will also get slow wifi, intermittent hot water and smelly drains. We thought we did her a favour by sleeping on half of a double bed for a few nights ...
Fix/replace broken bed; ensure reliable hot water; address smelly drains; improve wifi speed; stop harassing guests; be respectful and professional; avoid unfair/extortionate charges.
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Place is easy to find. Location is good, it is 10 min walk from the beach and about 20 min walk from the city center. Grocery store and bakery is also very close. Apartment was clean and had all we needed for a short stay. Terace has a lovely view on beautiful urban garden with boho vibe. The downside could be that ...
Ground floor limits ability to leave windows open when away or at night.
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Communication with the host was quick and she was very helpful. We really enjoyed the room and the location of it. The room itself and the bathroom was very clean. Unfortunately the appliances in the kitchen not so much but that must be due to previous guests with lack of respect for people after them. Otherwise the ki...
Kitchen appliances cleanliness
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The lady never answered. The booking was accepted but no answer was given. I've never been in touch, never, but it should never be preferred
Host should respond to messages and communicate after accepting a booking.
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It was a very clean, modern and equipped apartment with new items. Danica answered all our questions quickly and accompanied us at check-in, providing a very nice stay.
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The room they gave as a room for five people is not as shown in the photos and they were asked to pay an extra fee.
Ensure the room matches the photos/description for a five-person booking and avoid unexpected extra fees.
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I recommend it and will definitely be back in the spring and beyond. Beautiful neighborhood , I recommend it to everyone.
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The stay in the apartment was very successful. I highly recommend the place to everyone , everything was as described , it was clean and close to the sea as well as very good contact with the owner .
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Wifi UNAVAILABLE 7 months a year. The pool is UNAVAILABLE 8 months a year. The place is empty. No amenities nearby. Host responds quickly but in no international languages. The place is pretty clean despite all the dust I put on my bed after walking down the hallway. The shower does NOT drain the water ENOUGH… There w...
Make wifi available year-round; make pool available as expected; improve nearby amenities or clarify isolation; offer communication in international languages; fix shower drainage; fix range hood venting; address construction gaps/finishing.
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No wifi, on request on March 31st on site there is no wifi in the winter months, no cafe or restaurant nearby, the pool had no water, the beach nearby was not welcoming
Provide reliable wifi/wifi (including winter months); improve nearby dining options or provide information; ensure pool is filled/operational; improve or clarify beach conditions/access.
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The apartment looked like the photos, the hosts were very friendly and accommodating, everything was clean. The view from the balcony is impressive. The only downside would be the lack of wifi in the accommodation and the temperature.
Provide wifi and improve temperature control/comfort.
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I definitely don't recommend it 5 days before the entrance to the house I wanted to cancel due to the negativity of the comments I definitely received my refund. The house is not what it looks like. I've never seen the person in this photo. I've never seen a person in this photo. It's only possible to get to them. It's...
Make the listing/photos match reality; ensure the host/contact person matches the listing; improve reachability/communication; address dogs at the entrance that make guests uncomfortable; provide a big cooker; improve overall comfort/atmosphere.
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they rented my room to someone else that I paid and wanted to put me in the common room in the bunk bed was a shame
Do not rent out a room that has already been paid for; honor the booked room and avoid moving guests to a common-room bunk bed.
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It was a nice trip. I didn't know the place had a common bathroom. If you are okay with it you will like it
Clarify in the listing that the bathroom is shared/common.
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We arrived around 1am, it was raining heavily, but that was not a problem for the owner who waited for us regardless of the fact that we were late, the owner is extremely kind. the rooms are clean. the city center is nearby, and the main bus and train stations are also nearby. wifi worked great. excellent accommodation...
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1) received the exact address only a few days before arrival by email and therefore not read. Apartment therefore 2 hours sought. No response to my email from Christmas 2013 2) Description not according to Airbnb and as booked: extreme noise nuisance by several live_bands directly in front of the property in the evenin...
Provide address earlier and ensure emails are answered; make listing accurate (parking, tumble dryer, wifi); improve cleanliness before handover; address extreme nightly noise.
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This is a lovely house in a great location. It's central and a short walk from the old town. The marina and beach street are right in front of the house making it close to many restaurants, beaches and bars. The owner was very helpful and spoke excellent English which was a huge bonus when it came to organising arrival...
Reduce evening noise from the cafe/bar below; address/mention steep stairs to the master bedroom for less mobile guests.
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Great location and excellent contact with the owner. The house is located right on the beach, it is clean to use the garden, terrace. The rooms are large. Highly recommended!
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Location of the apartment is lovely, very near the front promenade. The attic stairs would not be super comfortable for any elder as the steps are steep and narrow. The view from the balcony via the attic is stunning. The host was very responsive & helped organise a taxi for collection at the airport, which was great....
Steep and narrow attic stairs may be uncomfortable for elderly guests.
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We had a wonderful family holiday in Herceg Novi. Friendly people, perfect location and great value. The house was like a home from home with heaps of personality and charm. I honestly couldn’t say enough good things about our stay only we can’t wait to return. Highly recommended ***** Thanks Pedrag, Dina & Olja
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Came to an untidy bathroom, there was trash left and hung towels. The towels we received were stained, as well as the sheets stained. Extremely responsive from outside. Wi-Fi that didn't stretch into the apartment but only worked at the front desk. Otherwise good ac and looked as pictured, large and good balcony.
Clean bathroom (remove trash), provide clean unstained towels and sheets, improve Wi-Fi coverage into the apartment.
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The sheets were not clean, there were stains, we searched for them at night, they provided new sheets, and the bathroom was not fully clean and the hot water was not flowing
Ensure sheets are clean and stain-free; improve bathroom cleaning; fix hot water flow; make replacement sheets readily available.
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Apartment was not so easy to find and there are only 2 parking spots in front of the apartment. More public parking places available in the near area at the Main Street. Easy check in and good communication before arrival. Unfortunately the lock of our door was broken and Sercan didn't seem really surprised. He wasn’t ...
Fix the broken door lock promptly and follow up as promised; improve host helpfulness and responsiveness; ensure towels are properly cleaned; improve directions/finding the apartment and provide clearer parking information.
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Everything was very nice, but the double bed was made with the combination of two separate singles, so it was not very comfortable.
Make the double bed a proper single mattress setup (not two singles combined) to improve comfort.
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The place is tidy and clean , as described . Host very friendly and communicative. We would definitely come again
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AVOID AT ALL COSTS. This is the worstn place I ever stayed in. it was disgusting. I messaged the host and asked them if they forgot to clean. I did not feel safe leaving the place because the balcony door would not close. When the host came by they told me the balcony door is broken and I need to do something to make ...
Deep clean entire unit (floors, dust, surfaces); fix balcony door so it closes; repair/replace shower drain; install functioning curtains for privacy; repair washroom lamp and door lock; provide clean bedding matching photos; supply basic kitchen cutlery; clean/replace dirty AC remote; improve host responsiveness and p...
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Ana was very responsive, very quick to respond. check in was easy and fast. location is very good. 10 minute walk to the center. apartment needs a deep clean. We found bed bugs on our second night and had to leave immediately and check into a hotel. There was a hole in the side of the mattress and holes that looked l...
Deep clean the apartment; address bed bug infestation; replace damaged mattress; replace sheets/linens with holes.
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the accommodation needs to be tidy, make cosmetic repairs, cleaning, fix the balcony door, which does not close tightly and blows you while you are sleeping
Tidy the accommodation, do cosmetic repairs, improve cleaning, and fix the balcony door so it closes tightly (draft while sleeping).
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Ana made us wait for one hour in front of the apartment and when she finally showed up one hour later than agreed, she did not say hello and was very rude by mocking us and imitating us. The apartment is fine but not in the city centre of Podgorica. We would definitely not come back to this place.
Improve punctuality and check-in process; host should be polite and respectful; provide clearer/accurate information about distance to city centre.
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The apartment was very nice, communication with the host was always fluid, excellent wifi. The only detail is that the apartment could be a little cleaner.
Apartment could be a little cleaner.
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Anna met in person, helped to call a local taxi back to the airport. Now more about the apartment: I am glad that we only stayed for 1 night, as the apartment was dirty and, frankly speaking, requires attention, and the photographs of the apartment were taken a long time ago. the window of the apartment overlook some...
Thoroughly clean the apartment; update/maintain the apartment; update listing photos to reflect current condition; improve noise insulation and reduce corridor music.
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We liked the location of the accommodation. The apartment is complete, Ana was very helpful with us and met us promptly. A few minutes walk to the old center and attractions of the city.
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Everything's fine.
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Anna is exceptional, very supportive and hospitable :) Mila and professional, she offered everything we needed. The apartment was top, the bed was comfortable, finely arranged, all the conditions had.
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The place was absolutely wonderful and clean. Plus, it's within walking distance of all the popular attractions. The host was incredibly kind and went out of her way to help me with a personal issue. I'm truly grateful for her support. Thank you so much. ❤️
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The space is top notch. It looks like the pictures and is very clean. Host is very friendly and was always available. The journey takes a little getting used to and a car is definitely necessary. The view from the mountain is very nice and it is a quiet area. We were very pleased and can recommend the place!
Journey takes getting used to; a car is definitely necessary.
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This place was amazing! These views from there were breathtaking. The road to get there was very unique and with wonderful views. The pool was pleasantly warm. It was very nice outside in the evening, the view of the city was beautiful. Apartment was very clean and everything necessary was there. Jèrôme himself was ...
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I don't want to get too bad, but it would be better to pay a little more and stay in other places
Better value for the price; worth paying a little more elsewhere.
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The room we stayed in was extremely small and the room was not cleaned when we went. Obviously, we stayed in a different room than the ones in the photo. The toilet and bathroom were not shared and clean. I think there was construction in the hostel to prepare for the summer, I think it should not be taken to the hoste...
Clean the room before guest arrival; ensure listing photos match the actual room provided; avoid hosting guests during construction or significantly reduce noise.
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There was a lot of danger in the room,spiders,grasshoppers. We never had to leave the stay. It was not possible to stay. My little daughter cried a lot. When we asked for help, these animals were a part of nature. No spraying was done. Since we checked in at night, Natal said it was late and she couldn't make more call...
Address insects/animals in the room (spraying/pest control) and provide more helpful support and communication, including assistance during late check-in and with refunds.
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Everything was very nice where it was. It was just a problem because it was not English. We didn't need much. The place is perfect. It is close to the beaches.. close to the markets and restaurants. The view and parking are perfect... there is what you can ask for in this house. But there was no stupid ashtray:) but we...
Communication/language issue (not English); provide an ashtray.
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Nice apartment with cozy terrace. Everything is as described and pictured. Walking distance to beaches.
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Very nice place, the house was spotless, Natal helped with everything
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If you get excited away by the beautiful view of Montenegro and enter this house, you will be very disappointed. There is only furniture inside the house, there is no hot water, the house is very cold, the air conditioner does not heat, and there is only soap :)
Provide hot water; improve heating (house is cold, AC does not heat); add more basic amenities beyond soap; improve interior furnishings.
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The place definitely needs renovation, it's a very flat place, the smell of humidity is all over the house. The toilet and bathroom are old, the items are old, even if you want to ventilate the house, there is no mosquito nets in any window, there is no place to dry the laundry, there is a garden in the back, but I don...
Renovate the property; address humidity/musty smell; update old toilet/bathroom and items; add mosquito nets to windows; provide a proper place to dry laundry; give clear instructions.
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It is OK for staying one night if you must. Full kitchen has not a single vine glass, one old pot and a frying pan that you should stay away from. Free parking on premises is advertised, but there is none. Özge got rude the moment I asked about it. There is damage on the furniture, TV that can not reach the power socke...
Provide advertised free parking; improve kitchen supplies (wine glass, better pot/pan); repair damaged furniture; fix TV power access; fix broken bathroom door; improve host professionalism.
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good accommodation but was a bit musty inside the apartment.
Address musty smell inside the apartment (ventilation, dehumidification, odor removal).
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The place is located in a nice area, close to Kotor, and just in front you can take a bath. The apartment was clean, although it smelled a little musty. Of course, there is excessive car noise (it is on the street in a transit area) and the wifi was not working well.
Reduce musty smell, address excessive car noise, fix/improve wifi reliability.
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The stay was so amazing and so picturesque, everything was super clean, but there isnt a lot of sunlight so things got a bit damp inside but overall it was a perfect experience. I can definitely see myself coming again. Ozge was super nice and helpful. Highly recommend!!
More sunlight/ventilation to prevent dampness inside.
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Great view Great price Flexible check in Can’t complain at all Thanks!
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So disappointing. Do yourself a favor and rent any of the countless apartments with a view of the bay. The pictures do not represent this rental--sharing a cab with another couple, they asked if we felt 'catfished' too. The unit is dark and barely bigger than the bed (it says king but it's a double), thin walls and dog...
Ensure listing photos accurately represent the unit and dock; clarify dock is shared and not private; provide correct bed size as advertised; improve lighting and space/comfort; address thin walls, barking dogs, and traffic noise; improve privacy if street-facing; replace broken/stained chairs and old umbrellas with sa...
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The location is beautiful. A waterfront walk to the old town of Kotor takes about 45min. The directions we received were very helpful. There are 2 ways to get the flat (by the water or the main road on the other side ). We were greeted by the host’s father and their dog, who gave us some helpful nearby restaurant reco...
Terrace is more public than expected.
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Perfect location. Beautiful scenery. Close to the old city by road along the bay. But I have a large reserve on studios 3 and 4 that are in the dark.
Improve lighting/brightness in studios 3 and 4; reduce darkness.
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Nice and clean little apartments with a caring hostess. Private small location on the waterfront. Had a great stay!
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Very friendly hosts Clean room ,about one hour beatiful walk on the bay to Old Town
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We stayed for 3 nights at Maja’s place. The apartment is within a private complex owned by Maja’s family who are extremely friendly and helpful. Our room was peaceful, clean, well equipped and comfortable. The location with private beach access is amazing, and everything from sun beds and parasols to beach towels were ...
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I'll be back again next year but for 2 weeks
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NIGHTMARE STAY!!!! Upon arrival, we had to call Danilo to report our presence and inform him that we were waiting in front of the accommodation because no one identifiable welcomed us. This cost us 20 Euros out of the package. A lady who didn't speak English, approached us but we didn't know who she was and we still do...
Provide clear check-in procedure and identifiable greeter; avoid extra arrival charges; share apartment information on arrival; ensure shutters work; replace unusable bed/mattress; address noise issues or provide effective soundproofing/earplugs; improve host responsiveness and professionalism.
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The apartment was cute and clean , the pictures of the view are misleading because the apartment is far from the sea and you can't see it from the balcony. Only if you try and take your head out the window to the right. As for the check out we contacted them what to do and it took them a long time to answer and in the...
Accurate photos/description of the view and proximity to the sea; faster responses about checkout and fewer checkout chores.
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This apartment has both pros and cons. Let's start with the pros: good location, balcony,parking space Cons: There is a kitchen, but if you were planning to cook , I do not recommend considering this option. I would not say that they will respond immediately, waiting for a response, which is not very pleasant.
Improve responsiveness/communication speed; improve kitchen equipment/condition for cooking.
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The view and design of the house was good, we enjoyed it
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Great stay, within walking distance of the coast and bus station. Hosts were helpful and were generally responsive, though they didn’t respond when asked for information that we needed to do the tourist registration. However, it was rectified when they did the tourist registration for us.
Respond to requests for necessary information (e.g., tourist registration) more promptly and consistently.
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The apartment very nice, big and clean. We were very satisfied overall.
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Absolutely perfect place to stay for couple, we loved everything… We recommend to everyone!!! Thanks again!!
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The property is very new and clean. However, there are no basic cooking essentials as described in the listing. Additionally, the freezer does not work despite highlighting this to the host it was not fixed during our stay. There is a school outside so expect noise from 7am to 10pm due to the basketball court directly ...
Provide basic cooking essentials as described; fix the freezer; reduce/stop hallway music at night when requested; address noise issues; improve host responsiveness and professionalism.
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Lovely clean apartment with amazing views, no problems with check in Amra was very helpful and let us have an early check in as well, bit of a walk to places but the view from the balcony makes it worth it.
Closer to places / reduce walking distance
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The only problem was that the wifi wasn't enough due to the location of the room. Other than that, everything was great, everything was as seen in the photo, thank you, I recommend.
Improve wifi strength/coverage in the room.
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Great apartment, clean and hygienic, reasonable price, open view of the balcony, beautiful view.The host is very welcoming and will tell me the details. I can ask her any questions. I will give you a warm response and help, which is highly recommended.The only shortage is that the apartment is located in the middle of ...
Apartment located in the middle of a hill; requires taxi or ~15-minute walk uphill.
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Nice location, clean, new apartment. Smooth experience. Great view! Loved it!
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Bad top to bottom
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I dont recommend it
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Beware of fraud! The villa does not match the description or the pictures in any way. Instead, it looks more like a shelter for vermin, dirt and mold. The hygiene conditions are alarming and the villa is in a terrible condition overall. All the furnishings are outdated, worn and mostly broken. The host tried to deman...
Ensure listing matches description and photos; address vermin, dirt, and mold; improve overall hygiene and property condition; repair/replace broken and worn furnishings; stop fraudulent damage claims and use respectful, non-threatening communication.
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Luka was the most friendly host you can have. good recommendations for Trips and beaches. The Villa was very good equiped and Towels and Bedlinen were perfectly clean. The main part of the Villa is a bit older as to see at the furnitures. The Pool area is beautiful and the view from the balcony is outstanding. Frequent...
Main part of the villa is a bit older/dated furniture.
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Luka was a great host and even came to find us when we got a bit lost locating the villa. Fantastic views and a great base to explore the area.
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We had a great time, the place was perfect for a large group. Luka was a really great host. Great communication and could recommend many activities. We enjoyed it very much!
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Marija helped us a lot, but they were novices. The house had personal belongings of the host, the beds were not clean. We didn't stay at home, we slept in the car. Other hosts paid our tourist tax but marijuana had no knowledge about it and our two day tax was not paid.
Remove host personal belongings from guest areas; ensure beds/linens are clean before arrival; learn and properly handle tourist tax payments.
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Disappointing stay with noise. Pros: -Host was lovely, they accommodated early/late check in, provided recommendations & were responsive -Location is convenient in heart of old town -Flat is as pictured with lovely decor Cons: -Unbearably loud. The apartment is located directly above the loudest bar in Kotor. The musi...
Be fully transparent before booking that the apartment is directly above a loud bar; improve soundproofing/avoid misleading claims about windows and shutters; replace the sofa bed/futon with a real bed and mattress.
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Lidjia's place was lovely and had good amenities! The property was perfectly located in the heart of the old town of Kotor (which in my opinion is the best city to stay). Lidjia was very responsive to our messages and allowed us to set up our exit time. The negative points of the apartment are unfortunately quite im...
Disclose the very loud bar noise until 1am in the listing; improve comfort by providing a less hard mattress; address or warn guests about early morning roof work noise.
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Really lovely apartment right in the heart of the Old Town. Had everything I needed for a few nights. Only downside is the bar below that has music playing until 1am, which you can hear even with the shutters and windows shut.
Reduce noise from bar/music at night or improve soundproofing.
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Wonderful apartment in the middle of the old town of Kotor. Everything was perfect!
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We had no bed linen, very hard mattresses. a broken shower, which is very inconvenient to use, exposed wires in the bathroom. many things are very easy to fix, but the owner has not made any effort to ensure that you enjoy your stay in his house.
Provide bed linen; replace/upgrade hard mattresses; repair broken shower; fix exposed wires in bathroom; improve maintenance/effort to ensure guest enjoyment.
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Nikola was an irresponsible host, he first postponed the check-in time, then said you can stay for 2 nights for 1 night to make up for it, and we trusted him and changed our plan and went to Budva. He then never responded to our messages and never showed up, directed us to another facility. The facility she directed wa...
Do not postpone check-in; show up and honor the booking; respond to messages; avoid redirecting guests to an inferior facility; provide basic necessities (soap, towels, detergent) and ensure the room is clean.
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Nice central location Thank you
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Emre was very helpful, he even picked us up from the bus station. He gave us good advice for our trip, and the place is very close to everywhere and in a central location, walking distance to the beach and oldtown is very ideal. I would like to thank Emre again from here.
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The location is very convenient, the room is also large, the host greeted me downstairs and helped us get our luggage up.The balcony can dry your clothes, that is, the refrigerator is dirty, there is no way to store food, some air conditioners can not cool, and it will be cool to sleep with the balcony door open at nig...
Clean the refrigerator; fix/maintain air conditioners so they cool properly.
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Great location in Budva, the apartment is nice and the host was easily reachable and helpful
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we had a very nice time. The location of the house is especially close to everywhere
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Beautiful apartment in quiet, to the sea you need to cross the road without a pedestrian crossing. We have ordered an apartment with a pool ready to use. Upon arrival, the pool was half empty, dirty with leaves, mice and lizards. I alerted Aleksandra that they will fix it the next day. The next day, although they bega...
Clean and maintain pool (fill and remove debris/animals); remove mold in fridge and shower; improve host responsiveness and problem resolution; fix door/lock to prevent guests being locked in/out; ensure accurate listing about pool readiness.
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Super nice place that clearly met our expectations. We rented a scooter nearby and were able to get around easily, to everything we wanted to see. Quiet and private space. Aleksandra was welcoming and responded quickly. Overall, we were very satisfied.
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The accommodation is very well located close to the lake. Sara is very responsive. But the place doesn't match the photos, lack of maintenance. Too bad because of good potential.
Place doesn't match photos; lack of maintenance.
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Very mixed stay. The apartment is well located, self check-in is convenient and the outdoor space is nice. However, a set of elements suggests a breakdown of the services offered by Sara as the passages multiply: the cleaning is approximate (hair in the shower, dust), the kitchen equipment is rudimentary as shown in th...
Improve cleaning (hair in shower, dust); better kitchen equipment; ensure water heater supports 4 hot showers; add blackout curtains/shutters in main room; fix outdoor lighting; clarify/provide proper parking as listed (not shared/illegal street parking).
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Sara was very helpful and responded to all our requests. The apartment is very well located. However, it is not very suitable for a family with children (very little kitchen utensil, sleeping arrangements, no real living room with dining table). A strong smell of humidity accommodated us during our stay.
More kitchen utensils; better sleeping arrangements; add a real living room with dining table; address strong humidity smell.
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Unique apartment, but the bathroom smelled like sewage and we had hairs in the bed. Kitchen wasn’t equipped (no cutting knives etc). Otherwise ok stay.
Fix bathroom sewage smell; ensure bed linens are clean and free of hair; equip kitchen with basic items such as cutting knives.
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Great stay and good location to explore the Skodar lake! We also slept well in the cave and were able to save the two of us well with the limited kitchenette. We could let the dog run outside on the terrace which was also nice for her. On the terrace, you can relax even when it is very hot. We can imagine that this loc...
Could be less comfortable in bad weather because there is no real seating space inside.
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We liked our stay and an easy location to reach everything
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Sara is a great person. Very helpful, friendly, with great suggestions. He was quick to communicate with us. Their referrals are amazing, the house is spotless, and the concept of a really cave is a different experience. It's a fun place for our pet too. Nice breakfast in the cafe across from the resort, be sure to hav...
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Exceptional accommodation in a beautiful place, but it is very touristy.
Less touristy area
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Booked it and they verbally canceled It right after but still charged me. A scam
Do not cancel bookings verbally after confirmation; ensure immediate cancellation in the system and do not charge guests after canceling.
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Not nice
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My family has enjoyed short stay at the Apartment 28. It is greatly furnished, all new amenities, and you can smell the scent of new upon enetry. Location was amazing, walking distance to the mall, as well as to the supermarket and a restaurant City Garden with great food ans service. Due to medical reasons we were fo...
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