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Multilingual Customer Support Intent Dataset for Indian Contexts
Overview
This dataset contains multilingual customer support queries across Indian contexts including ecommerce, banking, telecom, travel, and technology.
Features
- Multilingual: English, Hindi, Hinglish, Punjabi
- Intent labeled (refund, payment_issue, account_issue, delivery_issue, complaint)
- Real-world customer queries
Use Cases
- Customer support chatbots
- Intent classification models
- Multilingual NLP systems
Motivation
Many AI systems lack support for multilingual customer interactions in India. This dataset helps improve AI understanding for real-world support queries in low-resource languages.
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