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9nravu | TalesFromYourServer | "The floors in your restaurant must be magnetic" | I work at a fine dining restaurant that is between two large cities in my area. The clientel at this restaurant is generally business people, families, and people on dates.
A few months ago, I was working on a Saturday night when a couple was sat in my section. Immediately, I noticed that they looked a bit out of pl... | https://www.reddit.com/r/TalesFromYourServer/comments/9nravu/the_floors_in_your_restaurant_must_be_magnetic/ | 304 | 134 | 1,539,407,078 | 18 | gratuity | top | 15 | null | A couple dressed casually in a fine dining restaurant orders food and drinks. The wife's fork falls to the floor twice, and the couple complains about the floors being magnetic. | Yes |
mvm4t6 | TalesFromYourServer | Sometimes it's worth it. | Happened around 2 weeks ago, it was a slow Wednesday and this lawyer regular of mine reserved a table for him and 7 of his lawyer buddies for 4 pm.
You see, I like these guys, they tend to show off sometimes (one of them usually arrives in a his Cullinan or the Mulsanne with his chauffeur, other ones brag about their ... | https://www.reddit.com/r/TalesFromYourServer/comments/mvm4t6/sometimes_its_worth_it/ | 2,629 | 163 | 1,619,029,924 | 18 | service charge | relevance | 20 | 400 | A group of lawyer regulars reserved a table for a private gathering, ordering a prix fixe menu, champagne, and bringing their own scotch. They stayed past closing time, smoked weed, and invited additional guests for champagne. | Yes |
1bsfbsd | TalesFromYourServer | $1/hr server wage | I know this topic was addressed about a year ago a length, but I am struggling to find any information on a government website.
A few restaurants in my area have adopted the policy of paying tipped staff $1/hr and adding a 15% service charge to every check. In some cases, because of tip out, the servers tip out aroun... | https://www.reddit.com/r/TalesFromYourServer/comments/1bsfbsd/1hr_server_wage/ | 28 | 59 | 1,711,904,778 | 18 | service charge | hot | 15 | null | A restaurant has adopted a policy of paying servers $1 per hour and adding a 15% service charge to every check. Servers tip out around 6% of that to support staff and keep the rest. | Yes |
13mi99v | TalesFromYourServer | No tipping at Schwartz Brothers Restaurants? How do servers feel about that? | So tonight, we at at Daniel's Broiler, a Schwartz Brothers Restaurant. On the bill, they have a big section at the bottom of the bill that they highlighted that said they charged a 20% service fee that goes to Schwarts Brothers Restaurant and that the servers are paid a good wage and commission on their sales. Or somet... | https://www.reddit.com/r/TalesFromYourServer/comments/13mi99v/no_tipping_at_schwartz_brothers_restaurants_how/ | 9 | 14 | 1,684,558,186 | 18 | service charge | hot | 6.98 | 30 | A customer dines at Daniel's Broiler, a Schwartz Brothers Restaurant, where a 20% service fee is included in the bill. The customer is unsure whether to tip additionally and seeks advice on server feelings about tipping in this scenario. | Yes |
10ay8nm | TalesFromYourServer | Tip pool distribution | I work at a place that tip pools and for a while was making good money. I worked New Year’s Eve and brought in around $700 in tips and service charges(18% on parties 6 and more). I got $190 of that.
I normally wouldn’t bitch about sharing tips but that’s ridiculous.
In my pool shift leads and the bar manager get bigg... | https://www.reddit.com/r/TalesFromYourServer/comments/10ay8nm/tip_pool_distribution/ | 101 | 51 | 1,673,626,140 | 18 | service charge | hot | 18 | 190 | A worker discusses the unfair distribution of tips in a tip pool system, where shift leads and the bar manager receive larger shares despite not directly serving customers. | Yes |
vjkii5 | TalesFromYourServer | I had to clean up throw-up in the bathroom and it was bad | Some context to keep in mind: I work at a ramen restaurant and when I walked in for my shift I was notified that we had a reservation for 16 people at 7:30 PM an hour and a half before closing. For the restaurant I work at, we only have one server on the weekdays and two on the weekends, and 75% of the time it's enough... | https://www.reddit.com/r/TalesFromYourServer/comments/vjkii5/i_had_to_clean_up_throwup_in_the_bathroom_and_it/ | 52 | 16 | 1,656,063,385 | 18 | service charge | hot | null | 8 | A server at a ramen restaurant had to manage a large group of 16 people, deal with a customer who vomited in the bathroom, and handle disrespectful behavior from customers who complained about service despite the server being the only one on duty and extremely busy. | Yes |
x4ne2d | TalesFromYourServer | Servers: Would you take $1/hr base pay if that meant you could make 3k to 10k or more a year? | I have a math question for all who work or have worked as servers. Before I ask this, answer this questions:
How many times have you been stiffed by people who leave 0 or less than 10% tip?
How many times have you taken a discount off a bill, just to get tipped on the discount and not the original amount?
How many... | https://www.reddit.com/r/TalesFromYourServer/comments/x4ne2d/servers_would_you_take_1hr_base_pay_if_that_meant/ | 0 | 79 | 1,662,186,015 | 18 | service charge | new | null | null | Server discussing potential changes to tipping structure and issues with current tipping system. | Yes |
elg5pv | TalesFromYourServer | $20 tip on $12 bill | [Image](https://imgur.com/gallery/NuHxnaB)
This lady came in, right after a lunch wave at the end of my shift. Restaurant is empty, and I’m kinda ready to go; but, she has a book, so I figure she’ll probably eat and keep to herself. And that was exactly the case. She ordered one thing, drank a water, and ate quietly w... | https://www.reddit.com/r/TalesFromYourServer/comments/elg5pv/20_tip_on_12_bill/ | 2,494 | 92 | 1,578,424,579 | 18 | 15% | top | 168.5 | 20.2 | A customer orders a quiet lunch and reads a book. The waiter provides attentive but unobtrusive service, checking in occasionally and making the customer feel welcome. | Yes |
10p4w26 | TalesFromYourServer | PSA: As of 2021 the 80/20 rule is in effect and probably stricter than you think | My manager had never even heard of the rule strangely. I've heard of it before but I realized it was on shaky ground and briefly eliminated during the tail end of the Trump admin. Under the Biden administration the rule has been made final however and is currently codified in the FLSA rules. I spent a lot of time resea... | https://www.reddit.com/r/TalesFromYourServer/comments/10p4w26/psa_as_of_2021_the_8020_rule_is_in_effect_and/ | 452 | 142 | 1,675,090,876 | 18 | 20% | relevance | null | null | A server discusses the 80/20 rule for tipped employees, which mandates that at least 80% of their time must be spent on tip-producing activities, with up to 20% on supporting tasks. The rule also limits non-tip-producing work to 30 consecutive minutes. | Yes |
15kht7m | TalesFromYourServer | Ways to get Foreigners to Tip??? | Reposting this from r/serverlife:
Work on the strip in Vegas in a non casino restaurant and we get a lot of European and Asian customers.
The bottom of the bill says some stuff about 15-20% customary tip, but inevitably they either don't read it or don't care.
I've begun to bring a highlighter to highlight that port... | https://www.reddit.com/r/TalesFromYourServer/comments/15kht7m/ways_to_get_foreigners_to_tip/ | 252 | 780 | 1,691,407,157 | 18 | bad tipper | relevance | null | 3.75 | A server in a non-casino restaurant in Vegas is struggling with foreign customers not tipping adequately and is looking for ways to encourage better tipping. | Yes |
i2inev | TalesFromYourServer | Tipping while black, what can I do? | This is just a question for all of you who have gotten bad service from black people (or other minorities).
I was a server for a short period of time, and it wasn’t for me. I worked in a fairly diverse area, so I served a variety of bad tippers (young, old, different colors, etc.).
Since black people have such a ba... | https://www.reddit.com/r/TalesFromYourServer/comments/i2inev/tipping_while_black_what_can_i_do/ | 1,102 | 301 | 1,596,398,575 | 18 | bad tipper | relevance | 50 | 15 | A black couple receives poor service at a chain restaurant, being ignored for 35 minutes before receiving any attention. They eventually receive their food cold and late, with poor service throughout the meal. | Yes |
3hn9i8 | TalesFromYourServer | "you're doing a great job, too bad we are bad tippers." | So I work at a Coney Island and I was serving this four top - an elderly woman, and what I am assuming is her son, his wife and their little kid who was probably around 7. The man was a joker from the beginning; the things he would say were kinda weird, but nothing too uncomfortable. Like when I took their drink orders... | https://www.reddit.com/r/TalesFromYourServer/comments/3hn9i8/youre_doing_a_great_job_too_bad_we_are_bad_tippers/ | 73 | 12 | 1,440,024,232 | 18 | bad tipper | relevance | 4.44 | 2 | A waiter tries to cheer up a crying child during a meal with a difficult family. | Yes |
umrwzh | TalesFromYourServer | Question for servers/restaurants. Showing up with only 2 when reservation says 3. Is this a issue? | So I won't lie, there's this restaurant I want to go to but for whatever reason when I check their booking/reservation page. It NEVER has any 2 guest slots even months in advance. But when I switch it to 3 guests, then I have multiple dates/times now listed to pick from.
So my question, is it a big deal if I choose 3 ... | https://www.reddit.com/r/TalesFromYourServer/comments/umrwzh/question_for_serversrestaurants_showing_up_with/ | 130 | 205 | 1,652,214,458 | 18 | bad tipper | relevance | 32.5 | null | A couple makes a reservation for three people but only two show up. They order the most expensive dish on the menu, worth over $200, which is significantly more than the average entree. | Yes |
15xy4zm | TalesFromYourServer | Has anyone done something like this and felt bad? | FWIW obviously from my username I have OCD and this is my lil OCD account, so I am aware that I hyper moralize my actions to an extreme degree sometimes...
Anyways, I work at a communal dining teppanyaki chain restaurant where entrees are very expensive and our tip out is quite high (I think about 8% of teppanyaki sal... | https://www.reddit.com/r/TalesFromYourServer/comments/15xy4zm/has_anyone_done_something_like_this_and_felt_bad/ | 4 | 33 | 1,692,688,783 | 18 | bad tipper | relevance | 11.49 | 10 | A waiter at a communal dining teppanyaki chain restaurant deals with a couple who spend about $99-100 and leave the waiter to find out if they want change back from the bill. | Yes |
dt7dya | TalesFromYourServer | How common is it to not tip/ tip badly? | Hello everyone,
I've started a new server job a few days ago and it already happened to me twice that people only left 1 dollar tip on a 60$/30$ bill. I do have a lot of waitressing (not in the US) and customer service experience and I'd say I'm a capable, attentive server.
So apparently it is normal to at least ti... | https://www.reddit.com/r/TalesFromYourServer/comments/dt7dya/how_common_is_it_to_not_tip_tip_badly/ | 10 | 8 | 1,573,173,877 | 18 | bad tipper | hot | 15 | 1 | A server with extensive customer service experience receives very low tips on a 60$ bill | Yes |
235zl7 | TalesFromYourServer | Legends do exist! | [Imgur](http://i.imgur.com/Hzi4q11) Link
I've worked in the industry for 8 years now; and have only heard about tips like this. I'm starstruck by this and can hardly keep a clear head. Hopefully your faith in humanity/serving will be renewed by this.
I work at a "nicer" establishment next to a college campus, most of ... | https://www.reddit.com/r/TalesFromYourServer/comments/235zl7/legends_do_exist/ | 165 | 18 | 1,397,635,032 | 18 | bad tipper | top | null | 500 | A server handles a large, chaotic group of sorority girls and their families for a birthday celebration, dealing with frequent drink orders, seat changes, and cake cutting instructions while managing other tables. | Yes |
5urnu6 | TalesFromYourServer | Expected $5, got $25. 121% - You never know | Table looked and acted like the stereotypical bad tippers. Mother and daughter, didn't engage much with me. Their $7 cocktail had too much ice so they sent it back and got waters instead. Mom told me her steak was overcooked (it was) and the replacement steak - which of course takes time to remake - was also overcooked... | https://www.reddit.com/r/TalesFromYourServer/comments/5urnu6/expected_5_got_25_121_you_never_know/ | 139 | 8 | 1,487,408,464 | 18 | bad tipper | top | 121 | 25 | Waiter serves a mother and daughter who complain about their drinks and food. The waiter apologizes and offers discounts and free items to make up for the issues. | Yes |
1xaxgu | TalesFromYourServer | The craziest/nicest customer ever. | For a brief introduction, I'm in my first few months in front of house work, mostly as a busser and increasingly as a bartender, at an upscale bakery and cafe that has a fairly strong breakfast and brunch crowd, especially on the weekends. During this time, I've seen my fair share of rude/demanding/bad tippers/campers/... | https://www.reddit.com/r/TalesFromYourServer/comments/1xaxgu/the_craziestnicest_customer_ever/ | 55 | 5 | 1,391,807,499 | 18 | bad tipper | top | 74 | 17 | A woman at a cafe orders a complex coffee drink, plays with her food, and entertains the cafe with strange behavior. She then leaves a large tip. | Yes |
68n0y1 | TalesFromYourServer | My credit card sends me email fraud alerts when it thinks I've tipped "too much". | [Screenshot here](http://imgur.com/rcWZfqh)
Former server here. So many of the threads on TFYS are either about shitty or unexpectedly awesome tips. Here's another perspective on that I thought might be interesting to the sub.
I have a Capital One Venture card. I've gotten several email notifications lately, seemin... | https://www.reddit.com/r/TalesFromYourServer/comments/68n0y1/my_credit_card_sends_me_email_fraud_alerts_when/ | 326 | 58 | 1,493,656,431 | 18 | good tipper | relevance | 25 | 25 | A customer is receiving fraud alerts from their credit card company for tipping 25% or more. | Yes |
a7rjzo | TalesFromYourServer | Thieving owner made me cry (dammit, i hate crying!!!) after I worked my ass off for her all day. | I just need to vent about this horrible restaurant I just started working at about 2 months ago. So this post will be kinda janky.
I was already unhappy with this place after finding out that 7% of every tip is kept by the house. Illegal, sleazy, bullshit. How does anyone respect them? There are people that have work... | https://www.reddit.com/r/TalesFromYourServer/comments/a7rjzo/thieving_owner_made_me_cry_dammit_i_hate_crying/ | 67 | 14 | 1,545,259,888 | 18 | good tipper | hot | 25 | null | A server works hard during a busy shift with limited staff and poor management, receiving criticism from the owner for appearance despite providing good service and maintaining regular customers. | Yes |
je8a5c | TalesFromYourServer | Sneak in your own vodka and then don’t want to pay for dinner? Let’s see how this turns out. | Hi! Long time lurker, love reading your stories. Sorry about formatting- on mobile.
I’ve worked in a small family owned Italian restaurant for the past three years. I really enjoy my job- we have quite a few regulars and everyone is pretty chill.
There’s these two women who come in and they order virgin Caesar’s an... | https://www.reddit.com/r/TalesFromYourServer/comments/je8a5c/sneak_in_your_own_vodka_and_then_dont_want_to_pay/ | 59 | 11 | 1,603,134,464 | 18 | generous tip | hot | 20 | 3.4 | Two women sneak in their own vodka, order meals, and complain about the food. They are rude to the staff and one of them is too drunk to stand. | Yes |
18ocag | TalesFromRetail | "I wish I had a girlfriend as nice as you": how I earned a $10 tip in retail. | This story isn't about a typical pain in the ass customer, but on the other spectrum of things.
I worked at a very popular plus sized women's clothing store for a few years as a supervisor. It was a great job, I had great co-workers and usually great customers, but as the territory comes with specialty retail, you de... | https://www.reddit.com/r/TalesFromRetail/comments/18ocag/i_wish_i_had_a_girlfriend_as_nice_as_you_how_i/ | 584 | 87 | 1,361,074,378 | 18 | tip | relevance | null | 10 | A man calls a plus-sized women's clothing store to ask if he can try on dresses for himself. The store employee, Cassiethesassy, helps him pick out and try on dresses, providing honest opinions and maintaining professionalism despite the unusual situation. | Yes |
1j5v8q | TalesFromRetail | Table of 28 and no tip! | Let me start with a little pre-text to this, I am the Bar Manager of a small pub/restaurant in the West Midlands, England.
As you know we don't have tips as a mandatory thing over here, but it is still nice to recieve them.
So here is what happened today.
Table of 28 booked in for this afternoon ;(1pm)
Great, we are ... | https://www.reddit.com/r/TalesFromRetail/comments/1j5v8q/table_of_28_and_no_tip/ | 100 | 39 | 1,374,938,093 | 18 | tip | relevance | 0 | 0 | A large group of 28 people booked a table at a pub/restaurant. They were rude to the staff, made awkward changes to their meals, and complained about the service. The staff worked hard to accommodate them despite their behavior. | Yes |
2bu8pd | TalesFromRetail | Apparently taking money from tip jars is totally normal. | I work at a sandwich shop and today an older guy came in and ordered a sandwich. Whatever. About ten minutes later he comes up to the counter and asks how much chips are. I told him they were $1.30 and then walked to the back real quick while he looked around at the chips. My coworker comes out and the man chooses his ... | https://www.reddit.com/r/TalesFromRetail/comments/2bu8pd/apparently_taking_money_from_tip_jars_is_totally/ | 199 | 23 | 1,406,439,883 | 18 | tip | relevance | null | 1 | A customer takes money from the tip jar after ordering a sandwich and chips. | Yes |
8jdk9g | TalesFromRetail | "You didn't have to do that.." | I used to work at a "bakery" in the mall that mostly sold cookies and cookie-cakes. We only make the cakes by order (although it only has to be 15-30 minutes in advance), and keep all of the completed order forms for about a week in case there are any issues, discrepancies, etc.
One day, I am helping customers as usu... | https://www.reddit.com/r/TalesFromRetail/comments/8jdk9g/you_didnt_have_to_do_that/ | 2,909 | 84 | 1,526,314,692 | 18 | tip | relevance | null | 10 | A customer returns to the bakery after being notified that they left behind a $50 bill. The employee who found the money returns it to the customer, who then gives the employee a $10 tip as a thank you. | Yes |
47g5rd | TalesFromRetail | A solo, slammed barista. | Hello, TFR..! I work in a coffee shop in an international flying area, so we meet some pretty interesting people.
This story has been grinding my beans since it happened on Sunday night.
A quick relevant detail: My coffee shop is large circular shape, so when I'm making people's orders, especially if they're blen... | https://www.reddit.com/r/TalesFromRetail/comments/47g5rd/a_solo_slammed_barista/ | 1,276 | 202 | 1,456,360,239 | 18 | tip | relevance | null | 8 | A barista working alone in a coffee shop during a sudden rush of customers due to delayed flights, providing quick and friendly service to a long line of jet-lagged people. | Yes |
92qfak | TalesFromRetail | See? I can be willful, too. | I have worked in winery management for the better part of a decade, and while things can be erratic, busy, horrible, wonderful and downright bizarre, I have never loved anything I have ever done or the people I have had the honor of working with more. That being said...
I am in a VERY conservative State and while this... | https://www.reddit.com/r/TalesFromRetail/comments/92qfak/see_i_can_be_willful_too/ | 584 | 42 | 1,532,820,172 | 18 | tip | hot | null | 20 | A customer refuses to show ID for age verification, causing a tense interaction with the server. | Yes |
2d97lz | TalesFromRetail | How a lost kitten, a drunk stripper, and a Louisville Slugger come together. | The work environment of an upscale gentleman's club seemed to gather some interest so I'm back with another story. This one is more about a coworker than a customer so I hope it is allowed. Unfortunately it requires some back story so bear with me. Typical mobile disclaimer as well, so incoming typos etc.
Our working... | https://www.reddit.com/r/TalesFromRetail/comments/2d97lz/how_a_lost_kitten_a_drunk_stripper_and_a/ | 231 | 36 | 1,407,780,824 | 18 | gratuity | relevance | 101 | null | A bartender intervenes when a drunk stripper attacks a coworker after losing her cat. The stripper later throws a shoe at the coworker, causing damage to the club. | Yes |
5moqog | TalesFromRetail | "You won't give me 15% off? But another store let me do it!!" | I work at a national retailer in the electronics department. I had just finished up helping a customer when I spy one of my managers talking to a lady at the front counter. Another one of my coworkers had helped her pick out a blu ray player and she returned after another few minutes of shopping to purchase everything ... | https://www.reddit.com/r/TalesFromRetail/comments/5moqog/you_wont_give_me_15_off_but_another_store_let_me/ | 1,087 | 61 | 1,483,845,544 | 18 | 15% | relevance | null | null | A customer attempts to use a discount from one retailer at another, but the manager refuses. | Yes |
11qqwbv | TalesFromYourServer | Coworker asks tables why the tip was lower than 20% | Anyone else have a coworker that does this?
She will get her slip and see they tipped less than 20%. She’ll walk up to them as they leave or as they’re still seated and ask “how was the service? Did I do anything wrong?”
It honestly is quite embarrassing. I think you’re better off with just letting it be, as you sh... | https://www.reddit.com/r/TalesFromYourServer/comments/11qqwbv/coworker_asks_tables_why_the_tip_was_lower_than_20/ | 1,956 | 640 | 1,678,753,012 | 17 | tip | relevance | 20 | null | A server asks customers why they tipped less than 20% after receiving their bill. | Yes |
9u8sbi | TalesFromYourServer | An Unchristian Tip | Had a party of 6 tonight, two were young kids who trashed the table. Bill was north of $300.
No tip. [Just this](https://imgur.com/gallery/RCa1X6i).
Around the holidays sometimes people will leave an extra generous tip, so I was really excited to see a big bill, until I looked at it closer. They didn’t even leave a... | https://www.reddit.com/r/TalesFromYourServer/comments/9u8sbi/an_unchristian_tip/ | 5,563 | 843 | 1,541,377,845 | 17 | tip | relevance | 0 | 0 | A party of six, including two young kids who trashed the table, had a bill over $300. The server was working her way through college. | Yes |
dweyph | TalesFromYourServer | To the couple who left a $0.76 tip | I despise you. Not just for the poor excuse of a tip either.
No, really. You are two of the most disgusting and hypocritical people I have ever met. You may be nice and sweet to my bosses, all smiles when you walk in and are greeted by him, but when speaking to me you treat me worse than garbage in the street.
When p... | https://www.reddit.com/r/TalesFromYourServer/comments/dweyph/to_the_couple_who_left_a_076_tip/ | 4,620 | 475 | 1,573,761,802 | 17 | tip | relevance | null | 0.76 | A couple treated the server poorly, were condescending, and ignored instructions, despite acting kindly to the manager and boasting about their good deeds. | Yes |
mmw5c0 | TalesFromYourServer | My Uncle Called in a Favor, Then Tipped 12%... | This is a long story, but I’ll do my best to sum it up in short fashion. (Sorry for formatting; I’m on mobile.)
My dad’s step-brother and his wife frequently call on me to get them tables at the extremely busy Italian restaurant where I work. These are the two wealthiest people I know. I’m talking a house in the hills... | https://www.reddit.com/r/TalesFromYourServer/comments/mmw5c0/my_uncle_called_in_a_favor_then_tipped_12/ | 3,600 | 361 | 1,617,901,062 | 17 | tip | relevance | 12 | null | A server on their first serving shift struggles with demanding family members who complain about minor issues during a busy dinner service. | Yes |
r4zj2s | TalesFromYourServer | Asshole crossed out my tip and wrote a fat 0 after I reminded him to put on a mask | Most counties are back on high alert with mask mandates, much to the chagrin of people who thought the pandemic was "over". I live in a coastal town, and this couple from Texas came in and did the whole dramatic, "So I need to wear a mask to walk to the table? But once I sit down, I can take it off for the whole meal... | https://www.reddit.com/r/TalesFromYourServer/comments/r4zj2s/asshole_crossed_out_my_tip_and_wrote_a_fat_0/ | 2,113 | 369 | 1,638,203,324 | 17 | tip | relevance | null | 3 | A couple from Texas complains about mask rules, ignores them, and is reminded by the waiter to wear a mask while walking through the restaurant. The husband asks if the waiter receives any part of his tip and then crosses out the tip and writes a 0 with a note, 'Ask your bud!' | Yes |
b8zc4w | TalesFromYourServer | if you’re letting your child go out to eat on their own, teach them tipping etiquette | this happened right in the middle of dinner rush on saturday night; i saw these two girls walk in and knew right away they couldn’t be older than 12. i saw the host seat them with dinner menus, but quickly go back and switch them both out for kids menus. both ordered off the kids menu, their bill altogether was barely ... | https://www.reddit.com/r/TalesFromYourServer/comments/b8zc4w/if_youre_letting_your_child_go_out_to_eat_on/ | 2,333 | 595 | 1,554,304,968 | 17 | tip | relevance | 0 | 0 | Two young girls, likely around 12 years old, dine at a restaurant during a busy dinner rush and order from the kids menu. Their total bill is around $25. | Yes |
1i87oix | TalesFromYourServer | When you pick up a bill or enter it into the computer do you calculate what kind of tip the customer gave? | When you pick up a bill or enter it into the computer do you calculate what kind of tip the customer gave? E.g. do you eyeball the difference between 15%, 20%, 25%? Or as long as it's not an outlier do you not really know whether the customer gave more or less? | https://www.reddit.com/r/TalesFromYourServer/comments/1i87oix/when_you_pick_up_a_bill_or_enter_it_into_the/ | 8 | 13 | 1,737,650,685 | 17 | tip | hot | null | null | A server discusses how they evaluate the tip amount left by customers. | Yes |
1iobuiz | TalesFromYourServer | High end tips! | Does anyone work in very ultra rich areas do ultra rich people tip 20% or more? | https://www.reddit.com/r/TalesFromYourServer/comments/1iobuiz/high_end_tips/ | 0 | 6 | 1,739,423,757 | 17 | tip | new | 20 | null | A server working in an ultra-rich area wonders if wealthy customers tip more than 20%. | Yes |
9resrf | TalesFromYourServer | "Excuse me, but I didnt order no gratuity!!" | This was said to me when the customer saw that we added a 17% gratuity to parties of 6 or more.
I also had a customer tell me that he didnt have to pay his bill because his dad knew Aerosmith. This was at BB Kings in Memphis, and the guy seriously thought that type of name-dropping would get his bill comped. I told ... | https://www.reddit.com/r/TalesFromYourServer/comments/9resrf/excuse_me_but_i_didnt_order_no_gratuity/ | 196 | 24 | 1,540,504,883 | 17 | gratuity | relevance | 17 | null | Customer complains about automatic 17% gratuity added to the bill for a party of six or more. | Yes |
6bsxjr | TalesFromYourServer | Thoughts on automatic gratuity? | I serve at a restaurant pool area (good money in the summer) and they started an automatic 18% gratuity. I'm still not sure this is a good idea and have expressed so with management. Has anyone had experience with this? They are able to add more and the tables I talk to and become friends with tend to leave a lot extra... | https://www.reddit.com/r/TalesFromYourServer/comments/6bsxjr/thoughts_on_automatic_gratuity/ | 15 | 37 | 1,495,068,887 | 17 | gratuity | relevance | 18 | null | A server at a restaurant pool area discusses the implementation of an automatic gratuity policy and its potential impacts on tipping behavior. | Yes |
zasvbu | TalesFromYourServer | Rich family pays for a party of 12 meal, just for a table | This was so bizarre yet so nice.
This happened when we were only allowed to have outdoor seating, so we didn’t have many huge tables available.
We have only 1 table with 6 chairs, and about 4-5 tables with 4 chairs. We had a family of 12, and according to our policy, we had to sit them separately and they weren’t a... | https://www.reddit.com/r/TalesFromYourServer/comments/zasvbu/rich_family_pays_for_a_party_of_12_meal_just_for/ | 1,606 | 70 | 1,670,004,187 | 17 | gratuity | relevance | 20 | 20 | A family of 12 is seated at multiple tables due to seating restrictions. A family of 5 is seated at a smaller table after the family of 12 moves to accommodate them. The family of 5 pays for the family of 12's meal and orders food. | Yes |
d3r4ii | TalesFromYourServer | How I hate set gratuities! (UK) | Hear me out.
I just ate in a restaurant with the name of one of the world's most famous chefs here in the UK. The restaurant is in an event venue and when the bill came there was a 10% set gratuity added.
Now I can hear all you Americans telling me its not that much and why am I complaining. Well...
Firstly here in ... | https://www.reddit.com/r/TalesFromYourServer/comments/d3r4ii/how_i_hate_set_gratuities_uk/ | 17 | 26 | 1,568,389,505 | 17 | gratuity | relevance | null | null | Customer dithers about seating, changes menu order, and is served by a lovely waitress. | Yes |
p7s2ga | TalesFromYourServer | Automatic gratuity- question | Many restaurants near me have an automatic 15/18/20% gratuity added to tabs, am I required to tip on top of that or is that good enough? I usually don’t do extra unless it’s amazing service but I don’t want to look like I’m skipping | https://www.reddit.com/r/TalesFromYourServer/comments/p7s2ga/automatic_gratuity_question/ | 10 | 9 | 1,629,422,207 | 17 | gratuity | relevance | 18 | null | A customer is asking if they need to tip on top of the automatic gratuity added to their bill at a restaurant. | Yes |
c2724n | TalesFromYourServer | Stiffed on $150 tab | So, Father's day. I got an 8-top with 3 men, their wives, and young children. They were polite, orders went smoothly and all of their food was dropped correctly. I refilled their drinks, cleared empty plates, etc. Everything was fine and they enjoyed the food. Now time for the check. At our restaurant we can gratuity p... | https://www.reddit.com/r/TalesFromYourServer/comments/c2724n/stiffed_on_150_tab/ | 1,580 | 122 | 1,560,888,085 | 17 | gratuity | relevance | null | 0 | A group of 8 people, including men, their wives, and young children, enjoyed a meal at a restaurant. The server provided good service, including refilling drinks and clearing plates. The group argued over who would pay the bill, with one man offering to leave a cash tip on the table. However, no tip was left, and the t... | Yes |
xbpavb | TalesFromYourServer | I had my first large party last night | Before we begin, I apologize for the formatting. I’m on mobile lol.
I’m fairly new at this job. I’ve been serving now for a little less than a month, but I have previous experience in working with food. I also got a food handling certificate through a college course a few years ago, so they decided to give me the ben... | https://www.reddit.com/r/TalesFromYourServer/comments/xbpavb/i_had_my_first_large_party_last_night/ | 21 | 6 | 1,662,919,667 | 17 | gratuity | hot | 18 | 100 | A server struggles with a large, demanding party that makes unreasonable requests and complaints, causing significant stress and requiring supervisor intervention. | Yes |
agbpip | TalesFromYourServer | 25% tips | When ever I have a table of 8 or more we are allowed to put on an 18% gratuity. I never do that because my company is weird and we get double taxed on the tip so instead I tell my table that I didn’t add the 25% gratuity.
Me : “And just so you are aware I didn’t put on the 25% gratuity. I don’t like to assume my servi... | https://www.reddit.com/r/TalesFromYourServer/comments/agbpip/25_tips/ | 358 | 68 | 1,547,577,794 | 17 | gratuity | top | 25 | null | Server informs a table of 8 or more that they did not add the automatic 25% gratuity and explains they prefer not to assume their service quality. | Yes |
18bh1f | TalesFromYourServer | Absolutely worst super racist table of 20 I've had in 6 years of serving. I hugged every co-worker when they left. I'm not even a big hugger. | Let me start by saying I usually never rant about tables. Bad tables happen. I've been doing this for six years at the same place and in line to start managing at a high volume casual dining restaurant. I rarely have issues with my tables. I can charm the pants off of preeeeetty much anybody.
But, this. This ta... | https://www.reddit.com/r/TalesFromYourServer/comments/18bh1f/absolutely_worst_super_racist_table_of_20_ive_had/ | 343 | 84 | 1,360,603,937 | 17 | gratuity | top | null | null | A large party of 20 people, including teenagers and their parents, behaved rudely and made excessive demands during a restaurant visit. The server had to manage complicated orders, special requests, and multiple issues with the food. The party complained about the service and tried to avoid paying for items they had or... | Yes |
1g7dm3e | TalesFromYourServer | Question: 20% service charge | Went to a place last night. Bill came with 20% service charge. CC slip had space for “additional tip.”
- What did my server expect?
- What did the restaurant expect? | https://www.reddit.com/r/TalesFromYourServer/comments/1g7dm3e/question_20_service_charge/ | 41 | 60 | 1,729,357,877 | 17 | service charge | relevance | null | null | Customer received a bill with a 20% service charge and a space for an additional tip on the credit card slip. | Yes |
vaovyz | TalesFromYourServer | "Everyone gets ONE!" | I work at a resort restaurant that serves food to a neighboring poolside bar. Every summer, when the bar opens, I'm scheduled to work as a cocktail server, taking and running orders to customers. Yesterday was my first big day back as a server and I was excited.
This weekend, the resort was hosting a big golf tourna... | https://www.reddit.com/r/TalesFromYourServer/comments/vaovyz/everyone_gets_one/ | 2,078 | 71 | 1,655,049,314 | 17 | service charge | relevance | 20 | 100 | A server at a resort restaurant handles a chaotic poolside bar scene during a big golf tournament and wedding, taking orders from a large crowd of thirsty customers in the Texas heat. | Yes |
13vkait | TalesFromYourServer | Would you be ok with this? | I hope this is the right place for this, if not am sorry about that. So this is a question from a customer point of view looking for feedback from server perspective. Back in early March my team at work hit a major milestone and as a thank you to them I took them all out for dinner + drinks. Food was great and servi... | https://www.reddit.com/r/TalesFromYourServer/comments/13vkait/would_you_be_ok_with_this/ | 73 | 26 | 1,685,434,537 | 17 | service charge | hot | 25 | 750 | A customer forgets to leave a tip after a large group dinner and drinks outing. The customer later returns to the restaurant to apologize and make amends with the server. | Yes |
15ilu0s | TalesFromYourServer | Am I the horrible customer? | Hope this is allowed here.
I'm a good tipper - 20% rounded up to the nearest dollar - as long as the service is adequate. I don't expect the world.
So tonight I stopped in at a chain bar/restaurant... let's call it Bar Huey. Three bartenders on duty. I sit at the bar, one of the bartenders comes up to me within 2 mi... | https://www.reddit.com/r/TalesFromYourServer/comments/15ilu0s/am_i_the_horrible_customer/ | 1,605 | 306 | 1,691,209,624 | 17 | restaurant tip | relevance | 28.14 | 2 | Customer waits 25 minutes for service at a bar and receives poor attention from bartenders. | Yes |
1hmcc9s | TalesFromYourServer | My (Completly Implausible) First Day | I've been meaning to post this here for ages, and Christmas seems like a good enough time. Consider this my Christmas gift to you. This is kind of a wall of text, but I'm hoping it will at least be entertaining enough that SOMEONE will read it all. If you don't like novellas, don't be a hater: it takes 23 muscles to fr... | https://www.reddit.com/r/TalesFromYourServer/comments/1hmcc9s/my_completly_implausible_first_day/ | 49 | 11 | 1,735,171,665 | 17 | restaurant tip | hot | null | null | A 15-year-old busboy starts his first job at a small Mexican restaurant in Princeton, NJ. He arrives early for orientation but triggers the burglar alarm and finds the kitchen flooded with water. The manager arrives late and is shocked by the kitchen's condition. The kitchen staff reacts strongly to the flooded kitchen... | Yes |
1gk8bbp | TalesFromYourServer | Years later, I still have nightmares about these Sunday shifts... | I'm pretty happy overall with where I work now, but this is a tale from years ago at my first serving gig.
Two things stand out about the following issue. One, I am surprised how normal we can find stuff at our first jobs, then later when we get experienced, we can see how actually insane they were.
And two, we can ... | https://www.reddit.com/r/TalesFromYourServer/comments/1gk8bbp/years_later_i_still_have_nightmares_about_these/ | 136 | 13 | 1,730,817,930 | 17 | restaurant tip | hot | 20 | null | A restaurant offers free kids meals on Sundays, leading to large groups of families with many children, causing chaos and low adult entree sales. | Yes |
469m2a | TalesFromYourServer | I'm not one to be easily offended, but our waiter from last night accused me of short-tipping in front of a client when he was in the wrong. | I still have a pretty sour taste in my mouth about this and am curious how other servers from this subreddit would have handled the situation:
Myself and a co-worker took out 3 of our clients to a very nice meal in a very fancy restaurant. The final bill ended up being a few dollars short of $300 before tip. Myself ... | https://www.reddit.com/r/TalesFromYourServer/comments/469m2a/im_not_one_to_be_easily_offended_but_our_waiter/ | 64 | 36 | 1,455,727,970 | 17 | waiter tip | relevance | 20 | 60 | A waiter accused a customer of short-tipping in front of a client, despite the customer having already left a tip. The waiter was wrong and apologized after the customer showed him the receipt with the tip amount. | Yes |
2sexu5 | TalesFromYourServer | Snobby waiter and my large tip and awesome save by the manager | So I just copied and pasted from an old Yelp review I wrote a few years ago. I was inspired to post this after the 100% tip post. The tip was for $100. I blanked out the name of the restaurant.
My girlfriend and I went last night to celebrate our one year anniversary. I chose to go to ______ based on the positive revi... | https://www.reddit.com/r/TalesFromYourServer/comments/2sexu5/snobby_waiter_and_my_large_tip_and_awesome_save/ | 29 | 22 | 1,421,253,931 | 17 | waiter tip | relevance | 50 | 100 | A couple receives poor service from a snobby waiter who treats them differently than other patrons. The manager intervenes and provides excellent service, including a complimentary dessert. | Yes |
yju83e | TalesFromYourServer | Boss taking our tip outs? | I work at a restaurant where we have to do 3% of our total sales and 3% of our tips. He is raising the 3% of our total sales to 4% now. However, I would understand the tip outs, but this money goes towards him. We don’t have any bussers or bar staff (we only serve wine, beer, or sake).
Is this okay for him to do? I us... | https://www.reddit.com/r/TalesFromYourServer/comments/yju83e/boss_taking_our_tip_outs/ | 100 | 38 | 1,667,359,640 | 17 | waiter tip | hot | null | 50 | A restaurant worker is upset that their boss is increasing the percentage of sales and tips taken as tip outs, and is now requiring servers to sign a new contract that changes how tips are distributed. | Yes |
7o94vs | TalesFromYourServer | Happy Holidays Bah Humbug to you | I have only commented on this sub as I am a pizza delivery driver by profession. BUT I think the sentiment of this <rant> will be understood by servers as well. I wrote this rant years ago and have posted it on several sites around the internet over those years.
As the major "holiday" season is now past, it ... | https://www.reddit.com/r/TalesFromYourServer/comments/7o94vs/happy_holidays_bah_humbug_to_you/ | 18 | 4 | 1,515,130,551 | 17 | bad tipper | hot | null | 2 | A delivery driver complains about customers who only tip a small amount during the holiday season, despite ordering frequently. | Yes |
3uc3iw | TalesFromYourServer | I had an epiphany today. | Baby got her first misdemeanor. I fucked up recently, and got an OVI. I realize I fucked up; I shouldn't have driven that night. I took somebody's advice and got myself a lawyer. $1500 down, and I have rent coming up. Looking at my consequences, I hurt my squeaky clean record, hurt my cop of a father's record, hurt my ... | https://www.reddit.com/r/TalesFromYourServer/comments/3uc3iw/i_had_an_epiphany_today/ | 35 | 7 | 1,448,536,145 | 17 | bad tipper | top | 40 | 1 | A bartender, despite personal issues, maintains a positive attitude and excellent service, leading to increased tips and regular customers. | Yes |
8vm7jk | TalesFromYourServer | "I'm a really good tipper" | I was serving late at night on a Saturday, maybe around 9 or 10. We close at 11 on Saturdays, and a older couple walks in and gets sat at my table. I took their orders, and they seemed friendly enough. She ordered some sort of alcoholic mixed drink, and they wanted a salad as an appetizer so I was able to rush it out ... | https://www.reddit.com/r/TalesFromYourServer/comments/8vm7jk/im_a_really_good_tipper/ | 90 | 9 | 1,530,565,152 | 17 | good tipper | relevance | 62.5 | 25 | A waiter serves a couple late at night on a Saturday. The couple compliments the waiter's speed and friendliness. The waiter mentions liking brigadeiro, which the couple appreciates. The waiter struggles with a glitching payment system. | Yes |
20fuay | TalesFromYourServer | Worst. Dinner. Ever. Input Please? | I've gotta get some input from people in the industry because this whole thing is still bugging me. Please forgive the probable wall of text and any misspellings/grammar issues as I'm on my phone.
Background: my boyfriend and I eat out a LOT, anywhere from 5-12 times per week depending on our schedules. I love cookin... | https://www.reddit.com/r/TalesFromYourServer/comments/20fuay/worst_dinner_ever_input_please/ | 145 | 132 | 1,394,837,114 | 17 | good tipper | relevance | null | 0 | A waitress at an upscale steakhouse repeatedly disrespected a couple by ignoring the woman and flirting with the man, touching him inappropriately, and writing her phone number on the bill. | Yes |
e5c6ih | TalesFromYourServer | The good, the bad, and the ugly. | To the woman who tipped me 60% on $100: thank you. You and your husband were absolute sweethearts and I expect you’ll hold the title of “best tipper” in my book for a long time.
To the 10-top of teenage Mormon missionaries who snapped your fingers to get my attention, tipped a combined 9 dollars and ate more soup, sa... | https://www.reddit.com/r/TalesFromYourServer/comments/e5c6ih/the_good_the_bad_and_the_ugly/ | 88 | 10 | 1,575,350,265 | 17 | good tipper | hot | 60 | 60 | A couple is described as sweethearts and the server expects them to hold the title of best tipper for a long time. | Yes |
b0nihh | TalesFromYourServer | After ten years in restaurants I finally received my "Big Tip" from a truly awesome customer | TL;DR: Incredibly nice old man gives me over $1200 in mostly silver change over the course of a month because he is just a really generous guy who wanted to share his garage change with his bartender
So I'm (24F) currently a bartender at this really tiny and old fashioned kinda bar and restaurant in a small town, it'... | https://www.reddit.com/r/TalesFromYourServer/comments/b0nihh/after_ten_years_in_restaurants_i_finally_received/ | 351 | 17 | 1,552,492,143 | 17 | big tip | relevance | null | 1,200 | A bartender receives generous tips in the form of coin change from a regular customer over the course of a month. | Yes |
1bzmq95 | TalesFromYourServer | The Jesus table | You know the type. Clean-cut. Beautiful wife and kids. A little too well dressed for a Moroccan restaurant on a Sunday afternoon. It's a Jesus table. Nothing wrong with that. As long as I get a tip and not a Chick tract.
I'm busting my ass this particular Sunday, I'm the lone server at this place known for its 5 cour... | https://www.reddit.com/r/TalesFromYourServer/comments/1bzmq95/the_jesus_table/ | 521 | 39 | 1,712,649,941 | 17 | big tip | hot | 20 | 20 | A server working alone at a Moroccan restaurant on a Sunday afternoon, handling multiple tables and a belly dancer, deals with a family that asks for a prayer after finishing their meal. | Yes |
s9weo6 | TalesFromYourServer | Stuck dollars and a sweet tip day | Simple silly story. We got slammed tonight. Had 34 covers when I got in at 4, and ended up doing like 200+. In the middle of having a 10, 8, 8, 4, 3 I got a lovely couple. I didn't get to give them a ton of attention but basically everything they ate and drank we talked about and they went with what I said.
At the end... | https://www.reddit.com/r/TalesFromYourServer/comments/s9weo6/stuck_dollars_and_a_sweet_tip_day/ | 41 | 3 | 1,642,834,070 | 17 | generous tip | hot | 38.61 | 52 | A waiter is overwhelmed with a large number of tables and customers, struggling to provide timely service to a couple who orders dessert and popcorn. | Yes |
iuyxk9 | TalesFromYourServer | Tips in general | So I’m in a state where we’re still only allowed to be at 25% capacity. That doesn’t matter however, since no one comes in. But we are slammed with take out all night. So I basically have become a to go order taker and cashier (or expo, we switch every shift and split tips.)
When the pandemic first hit people were ver... | https://www.reddit.com/r/TalesFromYourServer/comments/iuyxk9/tips_in_general/ | 8 | 15 | 1,600,401,229 | 17 | generous tip | hot | null | 0 | A server describes the challenges of working during a pandemic with reduced capacity and high takeout orders, noting that customers often do not leave tips despite large orders. | Yes |
hdxrpy | TalesFromYourServer | Are you splitting tips now? | As back of house closer for the better half of a busy location pre pandemic - 80% of our guests are return customers - i was making a good living at my store. since the patios in Pennsylvania have been back in the swing of things, i haven’t been able to walk with a dollar, not even cash tips.
right before we opened, t... | https://www.reddit.com/r/TalesFromYourServer/comments/hdxrpy/are_you_splitting_tips_now/ | 4 | 2 | 1,592,850,354 | 17 | generous tip | hot | null | 2,000 | A server is frustrated because tips are being split among all front-of-house staff, including less experienced workers, despite the server handling the majority of the work and having more experience. | Yes |
3u57he | TalesFromRetail | Driver: "Your pallet tipped over. I can't get the track out." | Cast of characters:
D: Our driver for that day, now retired and one of the best guys I've ever worked with.
A: An associate and my partner that day for unloading the truck.
Me: Myself.
This story takes place a year ago. I was and still am working at a convenience store in the Midwest. I had only been with the c... | https://www.reddit.com/r/TalesFromRetail/comments/3u57he/driver_your_pallet_tipped_over_i_cant_get_the/ | 57 | 19 | 1,448,407,453 | 17 | tip | relevance | null | null | A delivery driver's pallet tipped over due to sudden braking to avoid a car cutting him off, requiring manual unloading assistance from store associates. | Yes |
aqxxp1 | TalesFromRetail | Some guy gave me $100 for being a good cashier | This happened just yesterday (Valentine's Day.) It was a normal day at the grocery store when suddenly a man approached me. I assumed I did something wrong per my anxiety and expecting the worst. So I'm standing there wondering what I did wrong as he whips out 5 $20 bills. I figured maybe I gave him too much change or ... | https://www.reddit.com/r/TalesFromRetail/comments/aqxxp1/some_guy_gave_me_100_for_being_a_good_cashier/ | 1,457 | 108 | 1,550,246,115 | 17 | tip | relevance | null | 100 | A cashier at a grocery store receives a generous compliment from a customer about his attitude and his relationship with his fiancee. | Yes |
1oyogs | TalesFromRetail | Single diners can surprise you | It should really be /r/talesfromhospitality, but I thought I'd share anyways. :)
**Background:** About 4 years ago, I was working in a restaurant in a large mall. I had several duties (Hostess, waitress, clearing tables, bartender) for 13 hours a day, every day. Just finished high-school, and decided to spend some tim... | https://www.reddit.com/r/TalesFromRetail/comments/1oyogs/single_diners_can_surprise_you/ | 892 | 120 | 1,382,425,293 | 17 | tip | top | 12.5 | 5 | A middle-aged man from France visits a restaurant in a mall. The waiter, who is multitasking and exhausted, provides excellent service to the man, engaging in pleasant conversation and ensuring his needs are met despite the busy environment. | Yes |
cpwisn | TalesFromRetail | "Give me $15!!!" | Hello all, time for another story from the shipping place. Mobile poster, so give me some slack.
Anyway, this happened yesterday, and I'm still reeling from it.
One of the services we offer here in shipping hell is to copy whatever you want, as long as you're fine with it being on standard copy paper, because we have... | https://www.reddit.com/r/TalesFromRetail/comments/cpwisn/give_me_15/ | 191 | 21 | 1,565,717,948 | 17 | service charge | hot | null | null | A customer frequently makes large copy orders at a shipping store, often trying to get free copies due to health issues and financial problems. The employee struggles with her demands for free copies, leading to a tense interaction. | Yes |
1iazqa | TalesFromRetail | The church group. | Just getting around to posting this - it actually happened last Sunday.
Sundays are odd days in this area. There's either no business, or everyone's slammed. Last Sunday we were slammed.
The floor manager (quite the jerk sometimes) took a reservation for the pastor of the church he goes to. The reservation is for a g... | https://www.reddit.com/r/TalesFromRetail/comments/1iazqa/the_church_group/ | 245 | 64 | 1,373,845,942 | 17 | restaurant tip | relevance | null | 4 | A group of 12 church members at a restaurant constantly changed their minds on orders, complained about food appearance, asked for free samples and refills, and tried to get the server to attend their church. | Yes |
c2h098 | TalesFromRetail | "If you knock down the price by 20% off, I'll FOR SURE buy this hose!" | Another day, another story about a customer and wanting an item for a different price. For those that didn't see my "$115 pump" tale, some background info! I work as a sales associate at my "farm and other departments" retail store, where I work the hardware and farm section. For this story, the other parties involved ... | https://www.reddit.com/r/TalesFromRetail/comments/c2h098/if_you_knock_down_the_price_by_20_off_ill_for/ | 967 | 52 | 1,560,950,398 | 17 | 20% | relevance | null | null | A customer asks for a 20% discount on a hose that is out of the package, but the store only offers a 10% markdown. | Yes |
9q1hhn | TalesFromYourServer | A group of customers left me no tip tonight and told me why. | I’ve been a server for various points throughout my life since I was 16, and I am 29 now. Usually I would serve or host as a part time job, but currently my only job is being a server.
I had 3 guys come in that looked about my age. When they sat down, I greeted them and then asked them how many shots they were going ... | https://www.reddit.com/r/TalesFromYourServer/comments/9q1hhn/a_group_of_customers_left_me_no_tip_tonight_and/ | 9,699 | 776 | 1,540,103,518 | 16 | tip | relevance | 0 | 0 | A group of customers insulted the server's appearance and did not leave a tip. | Yes |
w0m08z | TalesFromYourServer | Posted about a shitty tip in a different sub and a lot of the comments were awful. | I got a .24 cent tip from some bratty rich girls that tried a billion samples and held up the line, so I posted a pic of the receipt to show my frustration. What alarmed me was all the comments saying things like I deserve it for having a stupid job, people voicing their refusal to tip service workers, people saying th... | https://www.reddit.com/r/TalesFromYourServer/comments/w0m08z/posted_about_a_shitty_tip_in_a_different_sub_and/ | 1,192 | 276 | 1,657,993,144 | 16 | tip | relevance | null | 0.24 | A group of bratty rich girls tried a billion samples and held up the line at a service counter. | Yes |
14scbr1 | TalesFromYourServer | Tipping | Anyone else notice a shift in the perception of tipping in America, it’s becoming more and more hated and debated that tipping shouldn’t be a thing. I believe all these stupid iPad tip services are to blame, because now people are being asked to tip on things they’ve never had to before and now it’s everywhere. Causing... | https://www.reddit.com/r/TalesFromYourServer/comments/14scbr1/tipping/ | 604 | 353 | 1,688,656,840 | 16 | tip | relevance | null | null | A server discusses the changing perception of tipping in America, attributing it to the widespread use of iPad tip services. | Yes |
1ke29sh | TalesFromYourServer | Derby Day | It's Derby Day in Kentucky, which is a huge deal in the service industry here. The week leading up to Derby itself is so packed full of events that it can feel like five mother's days in a row depending on where you work and how close you are to Churchill Downs.
We had a large party come into the restaurant with ext... | https://www.reddit.com/r/TalesFromYourServer/comments/1ke29sh/derby_day/ | 61 | 8 | 1,746,303,874 | 16 | tip | hot | 9 | 37.5 | A large party at a restaurant causes issues by standing in the middle of the restaurant, leaving shoes in the aisle, and laughing at a server who trips over them. | Yes |
1k0vdth | TalesFromYourServer | I owe $50 back to a customer | Monday night I had a table that was very nice and seemed like they were old friends catching up. They sat in my section for basically the entire evening (3+ hours) and their bill came out to $135. One person picked up the check and generously tipped $80 on CC, totaled it out correctly, and signed the merchant copy. The... | https://www.reddit.com/r/TalesFromYourServer/comments/1k0vdth/i_owe_50_back_to_a_customer/ | 442 | 91 | 1,744,837,354 | 16 | tip | hot | 58.52 | 80 | A customer requests a refund for an overpaid tip after dining for several hours. | Yes |
1hpwx83 | TalesFromYourServer | Is life real? Am I dreaming? | Oh God, I’ve never met such a condescending person in my life. And the fact that she’s a mother makes it even worst. Morning rush, this group of 7 south Asians walks in. Mind you, I’m also south Asian. This Asian Karen was so fucking rude, you would think I’m her servant and she’s a queen.
Her son dropped his spoon o... | https://www.reddit.com/r/TalesFromYourServer/comments/1hpwx83/is_life_real_am_i_dreaming/ | 277 | 43 | 1,735,591,281 | 16 | tip | hot | 0 | 0 | A rude customer at a restaurant berates the server and makes disparaging comments about them in front of her family, while the server is busy with a large number of customers. | Yes |
of1x1a | TalesFromYourServer | "It is RIDICULOUS that you charged us for this appetizer" - and how to bamboozle a Karen. | This one time an eight top split the bill four ways (couples), I did the whole "inform me of any discrepancies" speech and billed them out. 20% all around except one couple, the guy left me less than 10%- but no sweat. I wasn't bothered.
Twenty minutes after I see the cheap tipper's wife on her way back into the rest... | https://www.reddit.com/r/TalesFromYourServer/comments/of1x1a/it_is_ridiculous_that_you_charged_us_for_this/ | 8,783 | 448 | 1,625,598,988 | 16 | tip | top | 10 | 20 | A customer complains about being charged for a shared appetizer and demands a refund. The server offers to personally compensate the customer to avoid involving the restaurant. | Yes |
d1daue | TalesFromYourServer | Tonight might be the night (update) | Tl,DR: I quit.
Short recap for those who didn't read the original. Scheduled for a party of 135 with just me, and a new server. No auto grat at my place. I have day job, and have been working the restaurant until they hire to recover from a mass quitting due to clueless owner and GM.
Went in a little early to try and... | https://www.reddit.com/r/TalesFromYourServer/comments/d1daue/tonight_might_be_the_night_update/ | 6,293 | 110 | 1,567,960,819 | 16 | tip | top | 1.2 | 60 | A server and a new server handled a large party of 135 people alone, with no automatic gratuity. The party was rude and not understanding, and the new server was overwhelmed. The server had previously voiced concerns to the management about the situation. | Yes |
9yt8jp | TalesFromYourServer | Dear regulars | Thank you for being the ones to get bad service from me when I’m in the weeds, and still loving me and tipping me 25%.
You the real MVPs.
EDIT: I shouldn’t say bad service...just not the service my regulars deserve <3
EDIT 2: please leave your comments about tipping culture elsewhere. And stop assuming that I i... | https://www.reddit.com/r/TalesFromYourServer/comments/9yt8jp/dear_regulars/ | 4,742 | 180 | 1,542,728,409 | 16 | tip | top | 25 | null | A server thanks regular customers for their patience and support during busy times when service may not be as good as it should be. | Yes |
xpa8ad | TalesFromYourServer | I will no longer roll over and take it. I’m snapping back at awful guests. | This past Sunday morning we were slammed. I had a 12-top that was running me into the ground, a 4, a 3, maybe one other small party, and then my new party of 16.
Party of 12 had received everything. Entrees and refills were down. They’re chillin, no longer the priority.
I greet the 16-top and they want to put in EVE... | https://www.reddit.com/r/TalesFromYourServer/comments/xpa8ad/i_will_no_longer_roll_over_and_take_it_im/ | 4,509 | 239 | 1,664,265,283 | 16 | tip | top | null | null | A server is overwhelmed with multiple large tables and a difficult customer who complains about slow service and enters the kitchen to demand attention. | Yes |
jowi5a | TalesFromYourServer | Lost one of my regulars | Tonight I waited on the tiny, 6-person, family funeral party for one of my regulars. I’ve waited on him and his wife every Monday night for at least two years. His wife, Judy is a little strange and VERY particular about her food, but she’s super sweet. Larry was her calm, grounded counterpart. I’ve also waited on thei... | https://www.reddit.com/r/TalesFromYourServer/comments/jowi5a/lost_one_of_my_regulars/ | 4,430 | 105 | 1,604,629,389 | 16 | tip | top | 80 | 200 | A waiter serves a family funeral party for one of their regulars, who had passed away from cancer. The waiter had served the family for years and had grown close to them. The waiter provided excellent service despite the emotional difficulty of the situation. | Yes |
bfm8ht | TalesFromYourServer | Cheating regular rotates bringing his wife and girlfriend to the same restaurant | On mobile, sorry if my formatting is off. Also it has been about a decade so I may be a tad fuzzy on specific details. I worked at a mid range price wise restaurant through college and this is the story of my best tipping regular.
Being in college, my work schedule was really goofy. I ended up with a Wednesday closin... | https://www.reddit.com/r/TalesFromYourServer/comments/bfm8ht/cheating_regular_rotates_bringing_his_wife_and/ | 4,234 | 177 | 1,555,830,038 | 16 | tip | top | 100 | 50 | A regular customer brings his girlfriend and wife to the same restaurant on different days, and the server recognizes and remembers them both. | Yes |
n46nyc | TalesFromYourServer | My manager’s reason that we don’t have mandatory gratuity on large parties | 1. We have to advertise that on the menu, and it doesn’t look good
2. If a server is not deserving of a 20% tip than they shouldn’t get a 20% tip
My response: “If your servers can’t provide service deserving of a 15-20% tip, doesn’t that reflect on your ability to train them?” | https://www.reddit.com/r/TalesFromYourServer/comments/n46nyc/my_managers_reason_that_we_dont_have_mandatory/ | 178 | 36 | 1,620,074,288 | 16 | gratuity | relevance | 20 | null | A manager explains why they do not have mandatory gratuity on large parties. A server discusses the manager's ability to train staff. | Yes |
w4ofhb | TalesFromYourServer | Automatically Applied Gratuity | My sister and I like this restaurant because it has a nice variety of tasty food. It's a somewhat upscale Thai/Chinese place that serves alcohol, has an appetizer, entree, dessert, sushi, and drinks menu. The service can be pretty slow even when we are literally the only ones there. It's a little frustrating waiting fo... | https://www.reddit.com/r/TalesFromYourServer/comments/w4ofhb/automatically_applied_gratuity/ | 17 | 22 | 1,658,429,315 | 16 | gratuity | relevance | 18 | null | Customers at an upscale Thai/Chinese restaurant experience slow service and long waits for the check, even when they are the only patrons. | Yes |
133i4wz | TalesFromYourServer | Was told tonight by my GM that automatic gratuities on large parties is "illegal" | My GM told me tonight it is against the law for restaurants to add an automatic gratuity to any guest check. I have worked in the industry for the past seven years and every place I've been at before this one has added some sort of automatic gratuity to any party over X amount or more. What can I do?
I have also look... | https://www.reddit.com/r/TalesFromYourServer/comments/133i4wz/was_told_tonight_by_my_gm_that_automatic/ | 9 | 10 | 1,682,837,672 | 16 | gratuity | relevance | null | null | A restaurant employee questions the legality of automatic gratuities and the use of a 21% service fee for event spaces. | Yes |
13rmecs | TalesFromYourServer | What are we tipping for exactly? | Rhetorical question:
It used to be tipping was a gratuity for great service and great food. Last night I ate at a high end Asian restaurant. The service was excellent but the food was below par. My Pad Thai was a gelatinous pile. I did leave the standard 20% tip but wonder what I’m tipping for. I could express my dis... | https://www.reddit.com/r/TalesFromYourServer/comments/13rmecs/what_are_we_tipping_for_exactly/ | 0 | 60 | 1,685,032,379 | 16 | gratuity | new | 20 | null | Customer received poor food quality but excellent service at a high-end Asian restaurant. | Yes |
1clotak | TalesFromYourServer | Miami servers | I was recently visiting Miami and naturally I was eating out quite often. I am talking both Miami Beach, downtown, Brickell, whatever.
So I know they all have like 18 or 20% service charge and that's fine by me, because I realize it's a tourist place and I work as a server as well.
I had a conversation with the servers... | https://www.reddit.com/r/TalesFromYourServer/comments/1clotak/miami_servers/ | 5 | 4 | 1,715,016,509 | 16 | service charge | hot | null | null | A customer discusses the service charge practices in Miami restaurants, noting that servers receive only a portion of the service charge and often have to tip out other staff, leading to financial strain and a sense of being scammed. | Yes |
12gknye | TalesFromYourServer | Lost a tip and got a horrible review... because I told customers the bar was closing. The kicker? They didn't even want more drinks! | The most irrational/infuriating experience I have come across in my five years as a server.
Thursday night, three of us on shift for the whole restaurant (including bar). We close our kitchen and bar at around 9pm (give or take 15 minutes) but people are free to order desserts and stay as long as they'd like because d... | https://www.reddit.com/r/TalesFromYourServer/comments/12gknye/lost_a_tip_and_got_a_horrible_review_because_i/ | 106 | 21 | 1,681,049,729 | 16 | service charge | hot | null | null | A server informs customers that the bar is closing, leading to a dispute and a negative review despite the customers not wanting more drinks. | Yes |
t7wfme | TalesFromYourServer | Question from Europeans: how to tip? | Hi there!
I'm visiting the USA for the first time, and there's a thing I don't get about tipping. Not the concept of tipping, but the *mechanics*.
Here's what happened: we went to a restaurant, we had good food, our waiter was nice (not used to the "extremely close and friendly" style, but that's just culture shock).... | https://www.reddit.com/r/TalesFromYourServer/comments/t7wfme/question_from_europeans_how_to_tip/ | 42 | 46 | 1,646,564,139 | 16 | waiter tip | hot | 20 | null | A European tourist visits a US restaurant for the first time and is confused about the tipping process. The waiter explains the tipping custom, and the tourist adds a tip to the credit card receipt. The tourist waits for the waiter to process the tip but is unsure if it was charged correctly. | Yes |
hxhksd | TalesFromYourServer | I lost a guest's card and they still tipped me over 20% | There is still good in the world, guys.
Now, I know that I absolutely didn't deserve this tip. Even though my service during their meal was great, I lost their fucking debit card. Not sure how, it just... disappeared. On the security cameras we see me walking with it to the trash can (which is conveniently out of the ... | https://www.reddit.com/r/TalesFromYourServer/comments/hxhksd/i_lost_a_guests_card_and_they_still_tipped_me/ | 1,534 | 80 | 1,595,655,556 | 16 | 20% | relevance | 32.43 | 12 | A waiter loses a customer's debit card but the customer is kind and patient while the waiter searches for it. | Yes |
qaaoyd | TalesFromYourServer | The one time I chased down a table of bad tippers. | So I used to work at a family owned restaurant many years ago. It was honestly pretty great. I was a key holder and would open the store in the mornings. My bosses were a wonderful couple that I just dearly loved.
We had one group of 7-8 regular old dudes that came in at LEAST 4-5x a day. They’d stop in for breakf... | https://www.reddit.com/r/TalesFromYourServer/comments/qaaoyd/the_one_time_i_chased_down_a_table_of_bad_tippers/ | 773 | 41 | 1,634,514,542 | 16 | bad tipper | relevance | null | 8 | A group of regular customers who usually tipped well left a prank tip of eight pennies instead of their usual tip, prompting the server to chase them down. | Yes |
9qki2u | TalesFromYourServer | Today I only served bad tippers and don't know what I did wrong | I'm far from being new to serving and have worked at a ton of restaurants in the last few years, and have not experienced anything like I did today. It was extremely slow today, so it upsets me even more that this happened. Every single table tipped 10% or less. At the end of my shift, I calculated my average tip perce... | https://www.reddit.com/r/TalesFromYourServer/comments/9qki2u/today_i_only_served_bad_tippers_and_dont_know/ | 47 | 12 | 1,540,260,217 | 16 | bad tipper | relevance | 6 | null | A server with extensive experience receives unusually low tips from nice customers on a slow day, despite maintaining good appearance and service. | Yes |
11ktxyc | TalesFromYourServer | $1 tip from former regular | i used to have this woman and her family come in. she would always get the snow crab legs and some other seafood stuff. she was a little particular and very polite but her husband always tipped well so i didn't mind. well one night she decides to order king crab legs. if you know anything about seafood, you would know ... | https://www.reddit.com/r/TalesFromYourServer/comments/11ktxyc/1_tip_from_former_regular/ | 392 | 78 | 1,678,179,005 | 16 | bad tipper | relevance | 0 | 1 | A customer who used to be polite and tipped well became rude and accusatory after receiving a bill for expensive king crab legs. The server tried to make amends by prioritizing their table during a busy shift, but the customer left a very small tip. | Yes |
f2eekc | TalesFromYourServer | Good tippers are a requirement for good boyfriends | I was a server for many years (am no longer) so I obviously have really strong feelings about tipping properly and I recently started dating a man who has never been a server or a bartender or anything tip based ever but he is the best tipper I've ever been out with. Literally absolute minimum of 20% usually more like ... | https://www.reddit.com/r/TalesFromYourServer/comments/f2eekc/good_tippers_are_a_requirement_for_good_boyfriends/ | 292 | 84 | 1,581,452,856 | 16 | good tipper | relevance | 20 | null | A woman is dating a man who has never worked in the service industry but is a good tipper. | Yes |
17wclhj | TalesFromYourServer | old people still need to be respectful | cried at work today for the first time in a long time. i came up to this two top and greeted myself and took their orders. they ordered 4 entrees, 2 hot teas (which we serve plated with honey and lemon and a tea pot with a spoon), 2 wines, 2 waters with lemon and an appetizer. i advised them that it’s gonna be a lot of... | https://www.reddit.com/r/TalesFromYourServer/comments/17wclhj/old_people_still_need_to_be_respectful/ | 567 | 109 | 1,700,104,660 | 16 | good tipper | relevance | 10 | null | A server struggles with difficult customers who demand excessive service and personal space, leading to an emotional breakdown. | Yes |
1f6tn5a | TalesFromYourServer | No tip on Chime/cash app cards | I honestly don’t think I have ever gotten a full 18% from anyone using a chime/cash app card. I even get excited at the fact they throw me a couple of dollars. As soon as I see someone pull out one of these I instantly know what’s gonna happen. | https://www.reddit.com/r/TalesFromYourServer/comments/1f6tn5a/no_tip_on_chimecash_app_cards/ | 17 | 49 | 1,725,237,222 | 16 | no tip | relevance | null | 2 | Customer uses Chime or Cash App card to pay | Yes |
8f64wm | TalesFromYourServer | What would you consider a generous tip? | When I eat out I like to leave a solid tip because I understand that being a server is quite demanding. Usually I leave 20%. What would you consider a very solid tip? | https://www.reddit.com/r/TalesFromYourServer/comments/8f64wm/what_would_you_consider_a_generous_tip/ | 7 | 21 | 1,524,776,495 | 16 | generous tip | relevance | 20 | null | A person who likes to leave a solid tip when eating out because they understand that being a server is quite demanding. | Yes |
fkhyzu | TalesFromYourServer | A tip of the hat to the generous tippers the last few days | Work as a host at a restaurant that has a very loyal customer base, mostly a lot of folks from the neighborhood. The last few days have been slow and weird, but I applaud the customers who’ve taken care of our staff. I’ve seen a lot of 25%+ tips, some approaching 50% even on small to-go orders. One fella even tipped th... | https://www.reddit.com/r/TalesFromYourServer/comments/fkhyzu/a_tip_of_the_hat_to_the_generous_tippers_the_last/ | 13 | 1 | 1,584,498,018 | 16 | generous tip | relevance | 25 | null | A host at a restaurant with a loyal customer base describes how customers have been generous with tips during a slow period, just before the city orders a shutdown of dine-in services. | Yes |
23l3i0 | TalesFromRetail | It's still a tip, right? | So here's a story from my time at Overrated Canadian Coffee Shop that I was reminded of from a previous story today.
When I worked there, I was the only male to work the counter in the general area that encompassed a dozen stores. Seeing the girls get hit on by creepy guys was a daily occurrence, and most of them lau... | https://www.reddit.com/r/TalesFromRetail/comments/23l3i0/its_still_a_tip_right/ | 1,240 | 118 | 1,398,084,110 | 16 | tip | relevance | null | 3 | A man repeatedly leaves his change as a tip while ordering coffee at a hot coffee shop. | Yes |
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