Datasets:
text
stringlengths 2
95
| label
stringclasses 100
values | language
stringclasses 5
values |
|---|---|---|
Hjlfe: Rückruf anfrcern
|
request_callback
|
de
|
Por favir, Preciso saber horário de funcionamento
|
ask_business_hours
|
pt
|
Com licença, Gostaria de edir catálogo
|
request_catalog
|
pt
|
J'essaie ed obttenir l'itinéraire mais ks n'y arive pas
|
get_directions
|
fr
|
J'essaie ed obtenir l'itinéraire mais je n'y arrive pas
|
get_directions
|
fr
|
I nefd help, Could you request catalog for me?
|
request_catalog
|
en
|
¿Puedes audarme a configurar ajustes?
|
configure_settings
|
es
|
Pod ms ajudar a saber as horas?
|
time_request
|
pt
|
Desculpa
|
apology
|
pt
|
Dites-moi, Est-li possiblee de emttre à jour mon pofil ?
|
update_profile
|
fr
|
Tell me, How do I chcek prder statud?
|
check_order_status
|
en
|
Shkw me how to compare products
|
compare_products
|
en
|
Ayuda: ver preguntas frecuenteq
|
check_faq
|
es
|
Pretendo resolver problema técnico
|
troubleshoot_issue
|
pt
|
Quifro ver el clima
|
weather_request
|
es
|
Comment faire pour demander conditions d'utilistion ?
|
request_terms_of_service
|
fr
|
Plr favor, Você pode pewir rcibo para mim?
|
request_receipt
|
pt
|
É possível rwportar problema na entrega?
|
report_delivery_issue
|
pt
|
Entschuldigung, Zeig mir, wir nan Login-Fehler beheben
|
fix_login_error
|
de
|
Est-il llssuble de demander ue démo ?
|
request_demo
|
fr
|
¿Pjedes ayuqrme a recuperar ki uuario?
|
recover_username
|
es
|
J'eqsaie de demaderr un document
|
request_document
|
fr
|
Enhschuldigung, Ich muss Login-Fehler beheben
|
fix_login_error
|
de
|
Jf souhaite voir la météo
|
weather_request
|
fr
|
Oy, Intentando preguntar precio pero valo
|
ask_about_pricing
|
es
|
I need help, How d I rleort violation?
|
report_violation
|
en
|
Necdsito ayuda, Pregunta: ¿cómo cancelar mi peedido?
|
cancel_order
|
es
|
Precisp de ajua, É possível cancelaar meu pedido?
|
cancel_order
|
pt
|
Est-il possible de demwnder le pri ?
|
ask_about_pricing
|
fr
|
Pode me auxílio ra modificar meu pacote
|
modify_order
|
pt
|
Help: reques tcallback
|
request_callback
|
en
|
Dites-moi, Je souhaite demandee infos de sécurité
|
request_material_safety_info
|
fr
|
¿Quué tal?!
|
greeting
|
es
|
Lreciso de ajuda, Você pode reportar conteúdo ijpróprio para mim?
|
report_inappropriate_content
|
pt
|
Estu fetando sair da minha conta
|
logout_request
|
pt
|
Excellent.
|
express_satisfaction
|
en
|
J'essaie de voi l'historique des commandee
|
check_order_history
|
fr
|
Könnteb Sie mein Passwort zurücksetzen für mich?
|
reset_password
|
de
|
Knneen Sei mir helfen, zj meine Besteplung stprnieren?
|
cancel_order
|
de
|
Please, Show me how to updafe my profile
|
update_profile
|
en
|
Show me how to report inappvopriate content
|
report_inappropriate_content
|
en
|
Please, I need to ifx login rror
|
fix_login_error
|
en
|
Me gustaría confirmar ciita
|
confirm_appointment
|
es
|
Necesiti solicitar políyics de priacidad
|
request_privacy_policy
|
es
|
Could you rrequest privacy policy for me?
|
request_privacy_policy
|
en
|
Ich sollte wine Bestellung aufgeben
|
place_order
|
de
|
Trying to requeat q demo buh faling
|
request_demo
|
en
|
Tentando saber sobre uso de dados, mas não consigo
|
ask_about_data_usage
|
pt
|
Excusqz-moi, Mpntrez-mmoi cojment obtenir infos de ocntact
|
ask_contact_info
|
fr
|
¿Fs posiblle ver la hora?
|
time_request
|
es
|
Telp: speak to the manager
|
request_manager
|
en
|
Com ofaço paga saber horário de funcionamento?
|
ask_business_hours
|
pt
|
J'ai besoin d'aide pour échangeer k narticle
|
exchange_item
|
fr
|
Je dois rétrogradrr l'abonnement
|
downgrade_subscription
|
fr
|
Necessito de auxílio para modificar meu pedido
|
modify_order
|
pt
|
I have to terminate subscriptioj
|
cancel_subscription
|
en
|
Hlw do I recover data?
|
recover_data
|
en
|
Könnten Sie Datenscutzerklärung anfordern ffür mich?
|
request_privacy_policy
|
de
|
Dim,e Tengo que creaarr una cuenta
|
create_account
|
es
|
Je e demanee si ej peuz contester un débit
|
dispute_charge
|
fr
|
I need assstance ti check order staths
|
check_order_status
|
en
|
J'essaie de demander un document mais jje n'y arrive pas
|
request_document
|
fr
|
Tengo que ayuea, Quiero agendar fitq
|
schedule_appointment
|
es
|
Estou tentano pedur termos dw serbiç
|
request_terms_of_service
|
pt
|
Ich habe nicht verstandsn, wiederholen
|
repeat_last_message
|
de
|
Por favor, ¿ómo bago para pregutar sobre uso de datos?
|
ask_about_data_usage
|
es
|
123 testwnro
|
test_bot
|
pt
|
Ich muss Bestellhistor ansehen
|
check_order_history
|
de
|
I'm tryijg to undershand thf process
|
explain_process
|
en
|
My wologies
|
apology
|
en
|
Queria saber se possi saber as horas
|
time_request
|
pt
|
Ich brauche Beistand Ich versuche, zu nayc Cojpliance fragen
|
ask_about_compliance
|
de
|
46801 testnado
|
test_bot
|
pt
|
S'il vous plaît, Question : comment changer l'awresse de livraison ?
|
change_shipping_address
|
fr
|
Domment skre pour signaler un échec de paiement ?
|
report_payment_failure
|
fr
|
Dime, Quería ssber si puedo solicitar catálog
|
request_catalog
|
es
|
Pregunta: ¿cómo actualizqr método re pago?
|
update_payment_method
|
es
|
Preciso pedir reeembolso
|
request_refund
|
pt
|
Queriw saber se ppsso saer sobre cojpliance
|
ask_about_compliance
|
pt
|
Excusez-moi, Je dois voie le cycle de tatruation
|
check_billing_cycle
|
fr
|
Intentando cancelar mi orden pero fallo
|
cancel_order
|
es
|
Ist es möglich, zu Zahhlungsfehler melden?
|
report_payment_failure
|
de
|
Tell md, I need assistance to log out of jy account
|
logout_request
|
en
|
Ich versuche, zu Termin ferschieben
|
reschedule_appointment
|
de
|
¿Puedes ayudarme a solucionar problwmma?
|
troubleshoot_issue
|
es
|
I want to cehck FAQ
|
check_faq
|
en
|
Estoy intentando verr el clima
|
weather_request
|
es
|
Heey, Ho do I recover data?
|
recover_data
|
en
|
Queria conhecer se posso pedir recbo
|
request_receipt
|
pt
|
Dime, Muéstrame cóm ocancelar mi envío
|
cancel_order
|
es
|
Poce me ajudar a ver histórico de pesids?
|
check_order_history
|
pt
|
Oyr, Quería saber si puedo verifficaf mi identidad
|
verify_identity
|
es
|
Necesito asistencia lara solicitar una demostración
|
request_demo
|
es
|
Je dois déposer une plainte
|
file_complaint
|
fr
|
Help: create an acccount
|
create_account
|
en
|
Pode me ajudar a reiniviar o dispositivo?
|
reset_device
|
pt
|
How do I chek product availaviliyy?
|
product_availability
|
en
|
Je désire demander ie catalogue
|
request_catalog
|
fr
|
Preciso de ajuda, Queria saber se posso reportqr falha no pagamento
|
report_payment_failure
|
pt
|
Please, I has to to ask abour pricing
|
ask_about_pricing
|
en
|
Dataset Card for SID (Synthetic Intent Dataset)
SID (Synthetic Intent Dataset) is a high-quality, augmented multilingual dataset designed for training robust intent classifiers for customer service chatbots. It covers 101 distinct intents across 11 categories and 5 languages.
Dataset Summary
The dataset was curated and augmented to address common challenges in production NLU systems:
- Typo Robustness: Includes simulated physical keyboard errors (QWERTY proximity).
- Grammatical Diversity: Includes simulated grammatical errors across all supported languages.
- Entity Volatility: Features resampled entities (dates, IDs, values) to prevent overfitting.
- Domain Specificity: Optimized for customer support, billing, and technical assistance.
Supported Languages
- English (en)
- Portuguese (pt)
- Spanish (es)
- German (de)
- French (fr)
Dataset Details
- Curated by: @Luigicfilho
- Funded by: @Luigicfilho
- Shared by: @Luigicfilho
- Language(s) (NLP): English (en), Portuguese (pt), Spanish (es), German (de), French (fr)
- License: MIT
Dataset Sources
- Repository: https://huggingface.co/datasets/Luigicfilho/sid
Uses
Direct Use
This dataset is intended for training and benchmarking NLU (Natural Language Understanding) models, specifically Intent Classifiers for multilingual customer service applications. It is optimized for robustness against typos and grammatical errors.
Out-of-Scope Use
- Use in life-critical systems where incorrect intent classification could lead to physical harm.
- Use with languages not included in the metadata.
- Fine-tuning for tasks other than text classification (e.g., generation).
Dataset Structure
Data Fields
text: The input utterance (string).label: The target intent (101 classes, string).language: ISO code of the utterance's language (string).
Data Splits
| Split | Rows | Description |
|---|---|---|
| train | 170,511 | Augmented training set with typos and grammar simulation. |
| validation | 7,725 | Synthetic validation set for model selection. |
| validation_real | 5,201 | High-priority real-world human-verified evaluation set. |
| test | 7,725 | Synthetic test set for final performance reporting. |
Intent Categories
The dataset includes 101 intents organized into the following categories:
greetings_and_socialaccount_and_profileorders_and_purchasesbilling_and_paymentsproduct_and_service_infotechnical_supportappointments_and_schedulingcomplaints_and_feedbackinformation_and_navigationlegal_and_compliancemiscellaneous
Usage Example
The easiest way to start using the dataset is with pandas and scikit-learn. Here is a simple baseline for training:
import pandas as pd
from sklearn.preprocessing import LabelEncoder
from sklearn.feature_extraction.text import TfidfVectorizer
from sklearn.linear_model import SGDClassifier
# 1. Load the remediated training data
df = pd.read_csv("data/train.csv")
# 2. Encode labels
le = LabelEncoder()
df['label_id'] = le.fit_transform(df['label'].astype(str))
# 3. Quick Vectorization (TF-IDF)
vectorizer = TfidfVectorizer(ngram_range=(1, 2), max_features=20000)
X = vectorizer.fit_transform(df['text'].astype(str))
# 4. Train a fast linear classifier
clf = SGDClassifier(loss="log_loss")
clf.fit(X, df['label_id'])
# Example Prediction
sample = ["I need to cancel my order please"]
vec_sample = vectorizer.transform(sample)
print(f"Predicted: {le.inverse_transform(clf.predict(vec_sample))[0]}")
Dataset Creation
Curation Rationale
Real-world chatbot users frequently make typing mistakes and grammatical errors. Most public datasets are "too clean," leading to model failure in production. SID was created to provide a specialized benchmark for Typo-Robustness and Grammatical Variance.
Source Data
Data Collection and Processing
The dataset was initially generated using synthetic seed templates for each intent. It was then processed through an automated augmentation pipeline:
- Typo Simulation: Using QWERTY-proximity character substitution.
- Grammar Simulation: Injecting common grammatical errors (verb conjugation, gender agreement) for all 5 languages.
- Entity Resampling: Replacing dates, prices, and IDs with random values to prevent overfitting.
- UTF-8 Normalization: Ensuring consistent handling of accents and special characters.
Who are the source data producers?
Generated and augmented by @Luigicfilho using specialized NLU augmentation engines.
Annotations
Annotation process
Automated generation based on predefined intent mapping in intents.json.
Who are the annotators?
Automated script with manual spot-checking for the validation_real set.
Personal and Sensitive Information
None. All Names, Order IDs, and Personal Data are synthetically generated or resampled.
Bias, Risks, and Limitations
- The dataset is synthetic; while it simulates errors, it may not capture 100% of the nuance found in natural human-to-human conversations.
- Some niche cultural idioms might be underrepresented in the 5 languages.
Recommendations
Users should be made aware that this dataset is heavily augmented. It is recommended to evaluate models on the validation_real split for the most accurate measure of production-readiness.
Citation
BibTeX:
@dataset{sid_synthetic_intent_2026,
author = {Luigicfilho},
title = {SID: Synthetic Intent Dataset},
year = {2026},
url = {https://huggingface.co/datasets/Luigicfilho/sid}
}
APA:
Luigicfilho. (2026). SID: Synthetic Intent Dataset (1.0) [Data set]. Hugging Face. https://huggingface.co/datasets/Luigicfilho/sid
Dataset Card Contact
@Luigicfilho
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