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Hjlfe: Rückruf anfrcern
request_callback
de
Por favir, Preciso saber horário de funcionamento
ask_business_hours
pt
Com licença, Gostaria de edir catálogo
request_catalog
pt
J'essaie ed obttenir l'itinéraire mais ks n'y arive pas
get_directions
fr
J'essaie ed obtenir l'itinéraire mais je n'y arrive pas
get_directions
fr
I nefd help, Could you request catalog for me?
request_catalog
en
¿Puedes audarme a configurar ajustes?
configure_settings
es
Pod ms ajudar a saber as horas?
time_request
pt
Desculpa
apology
pt
Dites-moi, Est-li possiblee de emttre à jour mon pofil ?
update_profile
fr
Tell me, How do I chcek prder statud?
check_order_status
en
Shkw me how to compare products
compare_products
en
Ayuda: ver preguntas frecuenteq
check_faq
es
Pretendo resolver problema técnico
troubleshoot_issue
pt
Quifro ver el clima
weather_request
es
Comment faire pour demander conditions d'utilistion ?
request_terms_of_service
fr
Plr favor, Você pode pewir rcibo para mim?
request_receipt
pt
É possível rwportar problema na entrega?
report_delivery_issue
pt
Entschuldigung, Zeig mir, wir nan Login-Fehler beheben
fix_login_error
de
Est-il llssuble de demander ue démo ?
request_demo
fr
¿Pjedes ayuqrme a recuperar ki uuario?
recover_username
es
J'eqsaie de demaderr un document
request_document
fr
Enhschuldigung, Ich muss Login-Fehler beheben
fix_login_error
de
Jf souhaite voir la météo
weather_request
fr
Oy, Intentando preguntar precio pero valo
ask_about_pricing
es
I need help, How d I rleort violation?
report_violation
en
Necdsito ayuda, Pregunta: ¿cómo cancelar mi peedido?
cancel_order
es
Precisp de ajua, É possível cancelaar meu pedido?
cancel_order
pt
Est-il possible de demwnder le pri ?
ask_about_pricing
fr
Pode me auxílio ra modificar meu pacote
modify_order
pt
Help: reques tcallback
request_callback
en
Dites-moi, Je souhaite demandee infos de sécurité
request_material_safety_info
fr
¿Quué tal?!
greeting
es
Lreciso de ajuda, Você pode reportar conteúdo ijpróprio para mim?
report_inappropriate_content
pt
Estu fetando sair da minha conta
logout_request
pt
Excellent.
express_satisfaction
en
J'essaie de voi l'historique des commandee
check_order_history
fr
Könnteb Sie mein Passwort zurücksetzen für mich?
reset_password
de
Knneen Sei mir helfen, zj meine Besteplung stprnieren?
cancel_order
de
Please, Show me how to updafe my profile
update_profile
en
Show me how to report inappvopriate content
report_inappropriate_content
en
Please, I need to ifx login rror
fix_login_error
en
Me gustaría confirmar ciita
confirm_appointment
es
Necesiti solicitar políyics de priacidad
request_privacy_policy
es
Could you rrequest privacy policy for me?
request_privacy_policy
en
Ich sollte wine Bestellung aufgeben
place_order
de
Trying to requeat q demo buh faling
request_demo
en
Tentando saber sobre uso de dados, mas não consigo
ask_about_data_usage
pt
Excusqz-moi, Mpntrez-mmoi cojment obtenir infos de ocntact
ask_contact_info
fr
¿Fs posiblle ver la hora?
time_request
es
Telp: speak to the manager
request_manager
en
Com ofaço paga saber horário de funcionamento?
ask_business_hours
pt
J'ai besoin d'aide pour échangeer k narticle
exchange_item
fr
Je dois rétrogradrr l'abonnement
downgrade_subscription
fr
Necessito de auxílio para modificar meu pedido
modify_order
pt
I have to terminate subscriptioj
cancel_subscription
en
Hlw do I recover data?
recover_data
en
Könnten Sie Datenscutzerklärung anfordern ffür mich?
request_privacy_policy
de
Dim,e Tengo que creaarr una cuenta
create_account
es
Je e demanee si ej peuz contester un débit
dispute_charge
fr
I need assstance ti check order staths
check_order_status
en
J'essaie de demander un document mais jje n'y arrive pas
request_document
fr
Tengo que ayuea, Quiero agendar fitq
schedule_appointment
es
Estou tentano pedur termos dw serbiç
request_terms_of_service
pt
Ich habe nicht verstandsn, wiederholen
repeat_last_message
de
Por favor, ¿ómo bago para pregutar sobre uso de datos?
ask_about_data_usage
es
123 testwnro
test_bot
pt
Ich muss Bestellhistor ansehen
check_order_history
de
I'm tryijg to undershand thf process
explain_process
en
My wologies
apology
en
Queria saber se possi saber as horas
time_request
pt
Ich brauche Beistand Ich versuche, zu nayc Cojpliance fragen
ask_about_compliance
de
46801 testnado
test_bot
pt
S'il vous plaît, Question : comment changer l'awresse de livraison ?
change_shipping_address
fr
Domment skre pour signaler un échec de paiement ?
report_payment_failure
fr
Dime, Quería ssber si puedo solicitar catálog
request_catalog
es
Pregunta: ¿cómo actualizqr método re pago?
update_payment_method
es
Preciso pedir reeembolso
request_refund
pt
Queriw saber se ppsso saer sobre cojpliance
ask_about_compliance
pt
Excusez-moi, Je dois voie le cycle de tatruation
check_billing_cycle
fr
Intentando cancelar mi orden pero fallo
cancel_order
es
Ist es möglich, zu Zahhlungsfehler melden?
report_payment_failure
de
Tell md, I need assistance to log out of jy account
logout_request
en
Ich versuche, zu Termin ferschieben
reschedule_appointment
de
¿Puedes ayudarme a solucionar problwmma?
troubleshoot_issue
es
I want to cehck FAQ
check_faq
en
Estoy intentando verr el clima
weather_request
es
Heey, Ho do I recover data?
recover_data
en
Queria conhecer se posso pedir recbo
request_receipt
pt
Dime, Muéstrame cóm ocancelar mi envío
cancel_order
es
Poce me ajudar a ver histórico de pesids?
check_order_history
pt
Oyr, Quería saber si puedo verifficaf mi identidad
verify_identity
es
Necesito asistencia lara solicitar una demostración
request_demo
es
Je dois déposer une plainte
file_complaint
fr
Help: create an acccount
create_account
en
Pode me ajudar a reiniviar o dispositivo?
reset_device
pt
How do I chek product availaviliyy?
product_availability
en
Je désire demander ie catalogue
request_catalog
fr
Preciso de ajuda, Queria saber se posso reportqr falha no pagamento
report_payment_failure
pt
Please, I has to to ask abour pricing
ask_about_pricing
en
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Dataset Card for SID (Synthetic Intent Dataset)

SID (Synthetic Intent Dataset) is a high-quality, augmented multilingual dataset designed for training robust intent classifiers for customer service chatbots. It covers 101 distinct intents across 11 categories and 5 languages.

Dataset Summary

The dataset was curated and augmented to address common challenges in production NLU systems:

  • Typo Robustness: Includes simulated physical keyboard errors (QWERTY proximity).
  • Grammatical Diversity: Includes simulated grammatical errors across all supported languages.
  • Entity Volatility: Features resampled entities (dates, IDs, values) to prevent overfitting.
  • Domain Specificity: Optimized for customer support, billing, and technical assistance.

Supported Languages

  • English (en)
  • Portuguese (pt)
  • Spanish (es)
  • German (de)
  • French (fr)

Dataset Details

  • Curated by: @Luigicfilho
  • Funded by: @Luigicfilho
  • Shared by: @Luigicfilho
  • Language(s) (NLP): English (en), Portuguese (pt), Spanish (es), German (de), French (fr)
  • License: MIT

Dataset Sources

Uses

Direct Use

This dataset is intended for training and benchmarking NLU (Natural Language Understanding) models, specifically Intent Classifiers for multilingual customer service applications. It is optimized for robustness against typos and grammatical errors.

Out-of-Scope Use

  • Use in life-critical systems where incorrect intent classification could lead to physical harm.
  • Use with languages not included in the metadata.
  • Fine-tuning for tasks other than text classification (e.g., generation).

Dataset Structure

Data Fields

  • text: The input utterance (string).
  • label: The target intent (101 classes, string).
  • language: ISO code of the utterance's language (string).

Data Splits

Split Rows Description
train 170,511 Augmented training set with typos and grammar simulation.
validation 7,725 Synthetic validation set for model selection.
validation_real 5,201 High-priority real-world human-verified evaluation set.
test 7,725 Synthetic test set for final performance reporting.

Intent Categories

The dataset includes 101 intents organized into the following categories:

  • greetings_and_social
  • account_and_profile
  • orders_and_purchases
  • billing_and_payments
  • product_and_service_info
  • technical_support
  • appointments_and_scheduling
  • complaints_and_feedback
  • information_and_navigation
  • legal_and_compliance
  • miscellaneous

Usage Example

The easiest way to start using the dataset is with pandas and scikit-learn. Here is a simple baseline for training:

import pandas as pd
from sklearn.preprocessing import LabelEncoder
from sklearn.feature_extraction.text import TfidfVectorizer
from sklearn.linear_model import SGDClassifier

# 1. Load the remediated training data
df = pd.read_csv("data/train.csv") 

# 2. Encode labels
le = LabelEncoder()
df['label_id'] = le.fit_transform(df['label'].astype(str))

# 3. Quick Vectorization (TF-IDF)
vectorizer = TfidfVectorizer(ngram_range=(1, 2), max_features=20000)
X = vectorizer.fit_transform(df['text'].astype(str))

# 4. Train a fast linear classifier
clf = SGDClassifier(loss="log_loss")
clf.fit(X, df['label_id'])

# Example Prediction
sample = ["I need to cancel my order please"]
vec_sample = vectorizer.transform(sample)
print(f"Predicted: {le.inverse_transform(clf.predict(vec_sample))[0]}")

Dataset Creation

Curation Rationale

Real-world chatbot users frequently make typing mistakes and grammatical errors. Most public datasets are "too clean," leading to model failure in production. SID was created to provide a specialized benchmark for Typo-Robustness and Grammatical Variance.

Source Data

Data Collection and Processing

The dataset was initially generated using synthetic seed templates for each intent. It was then processed through an automated augmentation pipeline:

  1. Typo Simulation: Using QWERTY-proximity character substitution.
  2. Grammar Simulation: Injecting common grammatical errors (verb conjugation, gender agreement) for all 5 languages.
  3. Entity Resampling: Replacing dates, prices, and IDs with random values to prevent overfitting.
  4. UTF-8 Normalization: Ensuring consistent handling of accents and special characters.

Who are the source data producers?

Generated and augmented by @Luigicfilho using specialized NLU augmentation engines.

Annotations

Annotation process

Automated generation based on predefined intent mapping in intents.json.

Who are the annotators?

Automated script with manual spot-checking for the validation_real set.

Personal and Sensitive Information

None. All Names, Order IDs, and Personal Data are synthetically generated or resampled.

Bias, Risks, and Limitations

  • The dataset is synthetic; while it simulates errors, it may not capture 100% of the nuance found in natural human-to-human conversations.
  • Some niche cultural idioms might be underrepresented in the 5 languages.

Recommendations

Users should be made aware that this dataset is heavily augmented. It is recommended to evaluate models on the validation_real split for the most accurate measure of production-readiness.

Citation

BibTeX:

@dataset{sid_synthetic_intent_2026,
  author = {Luigicfilho},
  title = {SID: Synthetic Intent Dataset},
  year = {2026},
  url = {https://huggingface.co/datasets/Luigicfilho/sid}
}

APA:

Luigicfilho. (2026). SID: Synthetic Intent Dataset (1.0) [Data set]. Hugging Face. https://huggingface.co/datasets/Luigicfilho/sid

Dataset Card Contact

@Luigicfilho

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