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.gitattributes

@@ -58,3 +58,4 @@ saved_model/**/* filter=lfs diff=lfs merge=lfs -text
 # Video files - compressed
 *.mp4 filter=lfs diff=lfs merge=lfs -text
 *.webm filter=lfs diff=lfs merge=lfs -text
+train.csv filter=lfs diff=lfs merge=lfs -text

intents.json

@@ -0,0 +1,230 @@
+{
+  "categories": {
+    "greetings_and_social": [
+      "greeting",
+      "goodbye",
+      "thank_you",
+      "apology",
+      "compliment",
+      "small_talk",
+      "check_if_alive",
+      "express_frustration",
+      "express_satisfaction"
+    ],
+    "account_and_profile": [
+      "create_account",
+      "login_issue",
+      "logout_request",
+      "reset_password",
+      "change_password",
+      "update_profile",
+      "delete_account",
+      "verify_identity",
+      "recover_username"
+    ],
+    "orders_and_purchases": [
+      "place_order",
+      "cancel_order",
+      "modify_order",
+      "track_order",
+      "check_order_status",
+      "return_item",
+      "request_refund",
+      "exchange_item",
+      "check_shipping_cost",
+      "change_shipping_address",
+      "apply_discount_coupon",
+      "check_order_history"
+    ],
+    "billing_and_payments": [
+      "check_invoice",
+      "update_payment_method",
+      "report_payment_failure",
+      "request_receipt",
+      "dispute_charge",
+      "cancel_subscription",
+      "upgrade_subscription",
+      "downgrade_subscription",
+      "pause_subscription",
+      "reactivate_subscription",
+      "check_billing_cycle",
+      "request_payment_plan"
+    ],
+    "product_and_service_info": [
+      "product_availability",
+      "product_specifications",
+      "compare_products",
+      "request_demo",
+      "check_warranty",
+      "request_catalog",
+      "ask_about_features",
+      "ask_about_pricing",
+      "check_stock",
+      "request_material_safety_info"
+    ],
+    "technical_support": [
+      "report_bug",
+      "troubleshoot_issue",
+      "request_software_update",
+      "reset_device",
+      "connect_device",
+      "recover_data",
+      "fix_login_error",
+      "resolve_crash",
+      "improve_performance",
+      "configure_settings"
+    ],
+    "appointments_and_scheduling": [
+      "schedule_appointment",
+      "reschedule_appointment",
+      "cancel_appointment",
+      "confirm_appointment",
+      "request_callback",
+      "check_availability",
+      "set_reminder"
+    ],
+    "complaints_and_feedback": [
+      "file_complaint",
+      "report_inappropriate_content",
+      "report_delivery_issue",
+      "escalate_to_human",
+      "request_manager",
+      "submit_feedback",
+      "rate_service",
+      "report_security_issue"
+    ],
+    "information_and_navigation": [
+      "ask_business_hours",
+      "ask_contact_info",
+      "find_store_location",
+      "get_directions",
+      "ask_about_policies",
+      "request_document",
+      "check_faq",
+      "navigate_website",
+      "explain_process"
+    ],
+    "legal_and_compliance": [
+      "request_privacy_policy",
+      "request_terms_of_service",
+      "ask_about_data_usage",
+      "request_data_deletion",
+      "ask_about_compliance",
+      "report_violation"
+    ],
+    "miscellaneous": [
+      "repeat_last_message",
+      "clarify_question",
+      "switch_language",
+      "unknown_intent",
+      "test_bot",
+      "joke_request",
+      "weather_request",
+      "time_request",
+      "other"
+    ]
+  },
+  "intents": [
+    "greeting",
+    "goodbye",
+    "thank_you",
+    "apology",
+    "compliment",
+    "small_talk",
+    "check_if_alive",
+    "express_frustration",
+    "express_satisfaction",
+    "create_account",
+    "login_issue",
+    "logout_request",
+    "reset_password",
+    "change_password",
+    "update_profile",
+    "delete_account",
+    "verify_identity",
+    "recover_username",
+    "place_order",
+    "cancel_order",
+    "modify_order",
+    "track_order",
+    "check_order_status",
+    "return_item",
+    "request_refund",
+    "exchange_item",
+    "check_shipping_cost",
+    "change_shipping_address",
+    "apply_discount_coupon",
+    "check_order_history",
+    "check_invoice",
+    "update_payment_method",
+    "report_payment_failure",
+    "request_receipt",
+    "dispute_charge",
+    "cancel_subscription",
+    "upgrade_subscription",
+    "downgrade_subscription",
+    "pause_subscription",
+    "reactivate_subscription",
+    "check_billing_cycle",
+    "request_payment_plan",
+    "product_availability",
+    "product_specifications",
+    "compare_products",
+    "request_demo",
+    "check_warranty",
+    "request_catalog",
+    "ask_about_features",
+    "ask_about_pricing",
+    "check_stock",
+    "request_material_safety_info",
+    "report_bug",
+    "troubleshoot_issue",
+    "request_software_update",
+    "reset_device",
+    "connect_device",
+    "recover_data",
+    "fix_login_error",
+    "resolve_crash",
+    "improve_performance",
+    "configure_settings",
+    "schedule_appointment",
+    "reschedule_appointment",
+    "cancel_appointment",
+    "confirm_appointment",
+    "request_callback",
+    "check_availability",
+    "set_reminder",
+    "file_complaint",
+    "report_inappropriate_content",
+    "report_delivery_issue",
+    "escalate_to_human",
+    "request_manager",
+    "submit_feedback",
+    "rate_service",
+    "report_security_issue",
+    "ask_business_hours",
+    "ask_contact_info",
+    "find_store_location",
+    "get_directions",
+    "ask_about_policies",
+    "request_document",
+    "check_faq",
+    "navigate_website",
+    "explain_process",
+    "request_privacy_policy",
+    "request_terms_of_service",
+    "ask_about_data_usage",
+    "request_data_deletion",
+    "ask_about_compliance",
+    "report_violation",
+    "repeat_last_message",
+    "clarify_question",
+    "switch_language",
+    "unknown_intent",
+    "test_bot",
+    "joke_request",
+    "weather_request",
+    "time_request",
+    "other"
+  ]
+}

train.csv

@@ -0,0 +1,3 @@
+version https://git-lfs.github.com/spec/v1
+oid sha256:e78b6c331e4c254d5504b9de671284f88cb7e1d0dce8a4502c7686e9d59cc1eb
+size 11645665