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Data Driven Organization
The Modern Data Community
Steve Cooper, Worldwide Lead Data-Driven Everything (D2E)
© 2021, Amazon Web Services, Inc. or its Affiliates.
“An organization that harnesses
data as an asset, to
drive sustained innovation
and create actionable insights
to supercharge the experience
for their customers so they
demand more.”
© 2021, Amazon Web Services, Inc. or its Affiliates.
( Mindset + People + Process )
x Technology
© 2021, Amazon Web Services, Inc. or its Affiliates.
Agenda
• The Modern Data Community – breaking the monolith
• Data Producers – data product owners
• Platforms – from maintenance to customer experience
• Consumers – diversity and high velocity decision making
• Automation – invent and simplify a balance between governance and agility
• Tenets
• Getting Started
© 2021, Amazon Web Services, Inc. or its Affiliates.
The Modern Data Organization
Breaking the monolith
© 2021, Amazon Web Services, Inc. or its Affiliates.
A shift to microservices
• Decoupled architecture of single-purpose
services
• Business logic and data only accessible
through hardened APIs
Increased speed, agility, and innovation
© 2021, Amazon Web Services, Inc. or its Affiliates.
Create a Community with a Data Marketplace
Data-driven organizations enable agility by pushing responsibility to the edges,
to the producers and consumers of data
Producers
“Teams that want to share data”
Lake House Platform
“Team that runs the marketplace”
Consumers
“Teams that want to use data”
Lake House
• Domain expertise
• Build security controls
• Execute business priorities
• Data ownership and governance
• Build and run the platform
• Business analytics development
• Data quality
• Metadata Management
• Simplify on-boarding
• Enterprise datasets
• Data Discovery
• Data pipeline development
• Training and community
• Creation of new insights
Level of decentralization depends on maturity of skills, complexity of business, domain knowledge required, and pace of tech change
© 2021, Amazon Web Services, Inc. or its Affiliates.
ENGIE builds the Common Data
Hub on AWS, accelerates
zero-carbon transition
Challenge
ENGIE’s decentralized global customer base had accumulated lots of data,
and it required a smarter, unique approach and solution to align its initiatives
and to efficiently provide data across its global business units.
Solution
ENGIE built its Common Data Hub data lake on AWS, enabling the company’s
business units to collect and analyze data to support a data-driven strategy
and to lead the zero-carbon transition.
Result
• Collected 95 TB of data across 351 projects
• Automated energy predictions
• Maximized wind farm energy production
Benefits
Since implementing the CDH, ENGIE’s renewable fleet of wind farms, solar
farms and hydroelectric dams is significantly more efficient. If you improve
the availability and performance of an asset that's worth $100 million or
$500 million by just 1% because you tap into the right data— well, I’ll let you
do the math.
Yves Le Gélard CDO and CIO.
© 2021, Amazon Web Services, Inc. or its Affiliates.
Amazon Kinesis Data Streams
Amazon Redshift
AWS Glue
Amazon Athena
Amazon S3
Amazon SageMaker
Data Producers
Data product owners
© 2021, Amazon Web Services, Inc. or its Affiliates.
Producers
“Teams that want to share data”
• Domain expertise
• Data ownership and governance
• Data quality
• Metadata Management
• Motivations
• Domain knowledge
• Metadata
• Quality and reliability
• Data access
• New skills
© 2021, Amazon Web Services, Inc. or its Affiliates.
Product-Oriented Operating Models
1 Re-envision the
world as products
2 Organize teams
around products.
3 Bring the work
to the teams.
4 Reduce risk
through iteration.
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Risk
Risk
Risk
Risk
© 2021, Amazon Web Services, Inc. or its Affiliates.
Example
Sources
Big Data
Marketplace
Consuming
Businesses
• Operates thousands of micro-services to serve millions of
customers.
• 50 petabytes of data, 600,000 user analytics jobs each day.
• 1,800 teams producing data, 3,300 teams analyzing and
acting on data.
Challenge
• On-prem Oracle did not scale, difficult to maintain, and
costly.
• Limited businesses ability to generate insights and deploy
ML.
Solution
• Built a data marketplace on AWS.
• Doubled the data stored (100PB), lowered costs, gained
insights faster.
• Move data across the business quickly and easily.
• Easily discover data with reduced latency for analytics
results.
© 2021, Amazon Web Services, Inc. or its Affiliates.
Catalog browsing
Order placement
Transaction processing
Delivery scheduling
Video services
Prime registration
Marketplace Web
Interface
Marketplace APIs
Discovery
service
Data
Ingestion
Workflows
service
Subscription
Service
Data Quality /
Curation
Data security and governance
S3
100PB
Platforms
From maintenance to customer experience
© 2021, Amazon Web Services, Inc. or its Affiliates.
Lake House platform
“Team that runs the marketplace”
Lake House
• Build security controls
• Build and run the platform
• Simplify on-boarding
• Enterprise datasets
• Training and community
© 2021, Amazon Web Services, Inc. or its Affiliates.
• Life after maintenance
• Customer centricity
• Abstract complexities
• Community building
• New skills
Transparency and predictive
intelligence in production plant
Challenge
• Increased complexity in production.
• factory operations need to be adaptable to changing sales and supply
demands.
• avoid points of failure, to fulfil customer orders consistently.
Solution
• Total Intelligent Manufacturing product providing transparency into the
end-to-end production operations in real time through a single pane of
glass.
• Predicts points of failure in the production process ahead of time and
integrates into digital plant simulations.
• Creates a broader data collaboration capability connecting manufacturing
with supply chain and customer retail.
Planned Benefits
• Increased plant productivity and steady state daily throughput.
• Equipment effectiveness with reduced outages and quality issues.
• Process agility and enhanced customer experience.
© 2021, Amazon Web Services, Inc. or its Affiliates.
AWS Lake Formation
Amazon S3
Amazon Redshift
Amazon Athena
Amazon QuickSight
AWS Glue
Amazon SageMaker
Consumers
Diversity and high velocity decision making
© 2021, Amazon Web Services, Inc. or its Affiliates.
Consumers
“Teams that want to use data”
• Execute business priorities
• Business analytics development
• Data Discovery
• Data pipeline development
• Creation of new insights
• Diverse personas
• High velocity decisions
• Data discovery
• Native access
• New skills
© 2021, Amazon Web Services, Inc. or its Affiliates.
BMW Group uses AWS-based data
lake to unlock the power of data
Challenge
BMW Group’s rigid on-premises data lake was challenging their ability to
scale to meet demand and accessing siloed data required long lead times.
Solution
BMW Group decided to re-architect and move its on-premises data
lake to the AWS Cloud—using a serverless architecture that offered agility,
flexibility, and a modern web portal give users across the globe access to
data.
Result
• Democratizes data usage at scale
• Processes terabytes of telemetry data from millions of vehicles daily
• Resolves issues before they impact customers
• Accelerates innovation
• Training 5,000 software engineers and applying AWS Working Backwards
methodology
• Identification of business challenges and develop new cloud-enabled
solutions
“To stay innovative, we are focusing on creating new digital and connected experiences
and driving change in our value chain by enabling data-driven decisions.”
Kai Demtröder, BMW Group vice president of data, AI
© 2021, Amazon Web Services, Inc. or its Affiliates.
Amazon Kinesis Data Firehose
AWS Glue
Amazon SageMaker
Automation
Invent and simplify a balance between
governance and agility
© 2021, Amazon Web Services, Inc. or its Affiliates.
Ingest at speed
• Balancing governance and agility
• Detecting quality issues
• Understanding data at scale
• Helping consumers find data
© 2021, Amazon Web Services, Inc. or its Affiliates.
Brent Shafer, Chairman and CEO of Cerner,
Talks About Using AWS to Transform Healthcare
Overview
Cerner Corporation delivers healthcare technology globally to 3 million healthcare professionals and
innovates to create a seamless and connected world in which everyone thrives. The company has
spent the last four decades digitizing healthcare data and ridding clinician’s offices of manila folders
and filing cabinets. Now, the collaboration of Cerner and AWS will deliver data that is more
accessible and actionable and uses AWS AI and machine learning technologies to predict and
potentially prevent health problems. Also, as part of its effort to modernize how it delivers solutions
and improves patient outcomes, Cerner has been migrating its privately hosted platforms to AWS.
One of the company’s goals is to bring more joy to the practice of medicine—to that end, Cerner is
testing its Virtual Scribe technology using speech recognition and Amazon Transcribe Medical to
dramatically reduce manual data entry and give doctors more time to spend with patients.
Watch now
We’re excited about how this collaboration helps us
move closer to Cerner’s vision. Our vision is a seamless and
connected world where everyone thrives.
Brent Shafer, Chairman and CEO
© 2021, Amazon Web Services, Inc. or its Affiliates.
Company: Cerner
Country: US
Company: Cerner
Employees: 24,400
Country: US
Website: Cerner.com
Employees: 24,400
Website: Cerner.com
About Cerner
Cerner’s health technologies connect
About Cerner
people and information systems at
Cerner’s health technologies connect
thousands of contracted provider
people and information systems at
facilities worldwide dedicated to
thousands of contracted provider
creating smarter and better care for
facilities worldwide dedicated to
individuals and communities.
creating smarter and better care for
Recognized globally for innovation,
individuals and communities.
Cerner assists clinicians in making care
Recognized globally for innovation,
decisions and assists organizations in
Cerner assists clinicians in making care
managing the health of their
decisions and assists organizations in
populations. The company also offers
managing the health of their
an integrated clinical and financial
populations. The company also offers
system to help manage day-to-day
an integrated clinical and financial
revenue functions, as well as a wide
system to help manage day-to-day
range of services to support clinical,
revenue functions, as well as a wide
financial and operational needs,
range of services to support clinical,
focused on people.
financial and operational needs,
focused on people.
Tenets
© 2021, Amazon Web Services, Inc. or its Affiliates.
Tenets for a Modern Data Community
• We enable highly agile organizations by empowering at the edges. Empowered
organizations require players to accept greater responsibility.
• Domain-relevant, high quality, discoverable, and trustworthy data is the basis
of successful communities. This is the responsibility of Data Producers.
Innovation is organic. It requires connecting ideas, data, tooling, and know-
how. The Platform teams need to abstract complexity from this equation.
• High velocity decisions sustain organizations. This requires Data Consumers to
“experiment patiently, accept failures, plant seeds, protect saplings, and double
down when you see customer delight.*”
Bezos, J (2017). 2016 Letter to Shareholders. Available at: https://ir.aboutamazon.com/annual-reports-proxies-and-shareholder-letters/default.aspx
© 2021, Amazon Web Services, Inc. or its Affiliates.
Getting Started
© 2021, Amazon Web Services, Inc. or its Affiliates.
Recommendations
• Think big, start small, scale fast.
• Work backwards from customer challenges.
• Form a multi-disciplinary teams including business, technology, and data skills.
Incentivize your data producers by creating metrics on the availability and
completeness of their data.
• Build a community, celebrate success by publishing blogs and writing stories
about what you’re doing.
• Automate tasks to increase adoption.
© 2021, Amazon Web Services, Inc. or its Affiliates.
Want to build a data
vision and strategy?
Have a strategy and
need help executing it?
Joint engagements with business and
technology stakeholder alignment
Joint engineering engagements between
customers and AWS technical resources
Create an organizational vision for innovation
with data to drive business outcomes
Create tangible deliverables to accelerate
strategic databases, analytics, and ML initiatives
Define the first pilot, learn, and build
Leave with an architecture, working prototype,
path to production, and deeper knowledge of
AWS services
Jumpstart the data flywheel
Come with an idea, leave with a solution
© 2021, Amazon Web Services, Inc. or its Affiliates.
Thank you
© 2021, Amazon Web Services, Inc. or its Affiliates.
Appendix
© 2021, Amazon Web Services, Inc. or its Affiliates.
Improving Clinical Trials to Cure Cancer:
Fred Hutchinson Podcast on Amazon Comprehend
Challenge
The mission of Fred Hutchinson Cancer Research Center is the elimination of cancer and related
diseases as causes of human suffering and death. For cancer patients and the researchers dedicated
to curing them, time is the limiting resource. The process of developing clinical trials and
connecting them with the right patients requires research teams to sift through and label
mountains of unstructured clinical record data.
Solution
With Amazon Comprehend Medical's Entity extraction API built for Health, Fred Hutch can extract
disease conditions, medications, treatment outcomes, or PHI from medical records for each patient
to measure a operational metric.
Listen to the podcast
When I think about the real win of natural language
processing and machine learning in the clinical domain,
it’s really about speeding things up.
Emily Silgard, Data Science Manager
© 2021, Amazon Web Services, Inc. or its Affiliates.
Company: Fred Hutchinson
Cancer Research Center
Country: US
Employees: 3,500
Website: FredHutch.org
About Fred Hutch
At Fred Hutchinson Cancer Research
Center, home to three Nobel
laureates, interdisciplinary teams of
world-renowned scientists seek new
and innovative ways to prevent,
diagnose and treat cancer, HIV/AIDS
and other life-threatening diseases.
Fred Hutch’s pioneering work in
bone marrow transplantation led to
the development of
immunotherapy, which harnesses
the power of the immune system to
treat cancer.
JP Morgan Chase: Enterprise wide innovation with data +
control
“Most modern organizations recognize that their data benefits their entire enterprise. Data has value to the individual
business process that produces it, but data’s additional potential can be realized when it’s combined with other data assets.”
Anu Jain – Head of Enterprise Data Technology
• JPMC is comprised of multiple lines of business (LoBs) and corporate
functions (CFs) that span the organization.
• The regulated nature of the industry requires effective data risk
management with controls to mitigate exposure.
Challenge
• Needed to enable data consumers across JPMC’s LoBs and CFs to
more easily find and obtain the data they need.
• Whilst maintain control and visibility of data usage.
Enabled easy discoverability and data sharing across the enterprise
Outcome
• Gave data owners control and visibility to managing their data effectively
Cataloguing provides a single point of visibility for where data is used
https://aws.amazon.com/blogs/big-data/how-jpmorgan-chase-built-a-data-mesh-architecture-to-drive-significant-value-to-enhance-their-enterprise-data-platform/
© 2021, Amazon Web Services, Inc. or its Affiliates.
Balance governance
with Agility
A health IT company providing solutions to empower clinicians, and patients,
is a great example of modern data governance automation.
Solution
Ingest widely distributed patient and hospital data
• Near-real-time predictions about patient care and hospital operations e.g.
hospital capacity and length of patient stay
• Data privacy is central to the solution, allowing researchers to work on de-
identified patient health data
• HIPAA compliance to adequately safeguard protected health information
(PHI).
© 2021, Amazon Web Services, Inc. or its Affiliates.
Managing 27,000 facilities
Optimize unique needs of 150M individuals
Aggregating EHR, Claims, and Personal Data to create a
consolidated, longitudinal personal record
Personalized reminders
Pace of innovation reduced from 6 months to 4 weeks