| Environmental, |
| Social and |
| Governance |
|
|
| FY2021 Summary |
|
|
| Contents |
| About our reporting |
|
|
| Year at a glance |
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| Our leadership |
| A message from our CEO |
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| A message from our CSO |
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| Our company |
| Stakeholders |
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| Corporate purpose |
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| Transforming our business: Becoming an |
| omni‑channel, regenerative company |
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|
| Our approach to ESG |
| Creating shared value |
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| ESG priorities |
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| Management of ESG |
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| Stakeholder engagement |
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| Opportunity |
| Human capital: Good jobs & |
| advancement for associates |
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| Equity & inclusion at Walmart & beyond |
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| Supplier opportunity |
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| Sustainability |
| Sustainable product supply chains |
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| Climate change |
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| Waste: Circular economy |
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| Regeneration of natural resources: |
| Forests, lands, oceans |
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| People in supply chains |
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| Community |
| COVID‑19 response |
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| Providing safer, healthier food & |
| other products |
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| 19 |
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| 33 |
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| 34 |
| Ethics & integrity |
| Highest standards of ethics & compliance 35 |
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| Good corporate governance |
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| Engagement in public policy |
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| Digital citizenship: Ethical use of data & |
| responsible use of technology |
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| Human rights |
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| 35 |
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| 36 |
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| 36 |
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| 37 |
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| Additional ESG reporting resources Click to find resources on our ESG website |
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| 2 |
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| About our reporting |
|
|
| Walmart has reported on a wide range of ESG issues since 2005. Our reporting is |
| focused on our priority ESG issues — those that we believe are the most relevant |
| to our business and important to our stakeholders. |
|
|
| This Annual Summary provides an overview of our |
| shared value approach to ESG, ESG priorities, and key |
| highlights. The Annual Summary covers our activities |
| during the fiscal year ending January 31, 2021 |
| (FY2021), except as otherwise noted. Calendar years |
| (CY) are marked as such or written in a four‑digit |
| format. In addition to this Annual Summary, beginning |
| in 2021, our reporting is centered around a series of |
| issue briefs covering each of Walmart’s priority ESG |
| issues in depth. Each brief covers our aspiration and |
| strategy with respect to the issue, the relevance of |
| the issue to business and society, our key goals and |
| metrics, and our progress to date. These briefs will |
| be updated from time to time and may not align with |
| particular fiscal year reporting periods. |
|
|
| Our reporting is guided by frameworks such as |
| the Sustainability Accounting Standards Board |
| (SASB), the Task Force on Climate‑related Financial |
| Disclosures (TCFD), Global Reporting Initiative (GRI) |
| standards, and the United Nations (U.N.) Sustainable |
| Development Goals (SDGs). We also report through |
| programs such as CDP, a global environmental |
| disclosure system. |
|
|
| “Walmart” means Walmart Inc., a Delaware |
| corporation, and its consolidated subsidiaries |
| that were subsidiaries during the reporting period; |
|
|
| except for financial data, it otherwise excludes |
| all acquired eCommerce subsidiaries, businesses, |
| platforms and/or marketplaces, unless otherwise |
| noted. This report also covers some activities |
| of the Walmart Foundation, a separately |
| incorporated Delaware charitable private foundation. |
| Walmart.org is used to refer to the collective |
| philanthropy of Walmart Inc. and the Walmart |
| Foundation. |
|
|
| As discussed in Walmart’s March 2021 annual report |
| on Form 10‑K, the COVID‑19 pandemic impacted |
| Walmart’s business in many ways throughout FY2021, |
| including through net sales growth and strong |
| comparable sales in many markets, pandemic‑related |
| costs, changes in customer shopping patterns, and |
| employment trends. As the pandemic and related |
| trends evolve in FY2022 and beyond, impacts on |
| Walmart’s business may also evolve. |
|
|
| We sought and received external assurance from |
| a third party with respect to certain emissions |
| information reported in this Annual Summary. We |
| did not seek or receive external assurance from third |
| parties with respect to other information, although in |
| certain instances third parties assisted in the process |
| of collecting, analyzing and calculating information |
| presented in this Annual Summary. |
|
|
| 3 |
|
|
| Forward‑looking statements |
|
|
| This ESG reporting contains certain forward‑ |
| looking statements based on Walmart |
| management’s current assumptions and |
| expectations, including statements regarding our |
| ESG targets, goals, commitments and programs |
| and other business plans, initiatives and objectives. |
| These statements are typically accompanied by the |
| words “aim,” “hope,” “believe,” “estimate,” “plan,” |
| “aspire” or similar words. All such statements are |
| intended to enjoy the protection of the safe harbor |
| for forward‑looking statements within the meaning |
| of Section 21E of the Securities Exchange Act |
| of 1934, as amended. Our actual future results, |
| including the achievement of our targets, goals |
| or commitments, could differ materially from |
| our projected results as the result of changes in |
| circumstances, assumptions not being realized, |
| or other risks, uncertainties and factors. Such |
| risks, uncertainties and factors include the risk |
| factors discussed in Item 1A of our most recent |
| Annual Report on Form 10‑K and subsequent |
| quarterly reports on Form 10‑Q filed with the |
|
|
| Securities and Exchange Commission (“SEC”), |
| as well as, with respect to our ESG targets, goals |
| and commitments outlined in this reporting |
| or elsewhere, the challenges, assumptions |
| and dependencies identified in our ESG issue |
| briefs under the heading Challenges and other |
| assumptions, risks, uncertainties and factors |
| identified in our reporting. We urge you to consider |
| all of the risks, uncertainties and factors identified |
| above or discussed in such reports carefully in |
| evaluating the forward‑looking statements in |
| this report. Walmart cannot assure you that the |
| results reflected or implied by any forward‑looking |
| statement will be realized or, even if substantially |
| realized, that those results will have the forecasted |
| or expected consequences and effects. The |
| forward ‑looking statements in our reporting |
| are made as of the effective date identified on |
| the issue brief, unless otherwise indicated, and |
| we undertake no obligation to update these |
| forward‑looking statements to reflect subsequent |
| events or circumstances. |
|
|
| Reporting resources |
|
|
| Click to find resources on our ESG website |
|
|
| 4 |
|
|
| YEAR AT A GLANCE FY2021 |
|
|
| Opportunity |
|
|
| Sustainability |
|
|
| + |
|
|
| $19.50 |
| Average total hourly |
| compensation in |
| the U.S.1 |
|
|
| >300,000 |
| U.S. associates2 |
| promoted to jobs of higher pay |
| and greater responsibility |
|
|
| >$2.8 billion |
| in bonuses paid |
| to U.S. hourly |
| associates3 |
|
|
| Targeted zero emissions |
| — without offsets — across the company’s global |
| operations by 2040 |
|
|
| Committed to help protect, |
| manage or restore at least |
| 50 million acres of land and |
| 1 million square miles of ocean |
| by 2030 |
|
|
| $100 million |
| over 5 years |
| committed by Walmart and the |
| Walmart Foundation to create |
| the Center for Racial Equity |
|
|
| U.S. management |
| promotions went to4 |
|
|
| 46% women |
| 39% people of color |
|
|
| >$13 billion |
| in goods and services sourced |
| from ~2,900 diverse suppliers |
| for our U.S. businesses5 |
|
|
| 12.1% reduction |
| in scopes 1 and 2 |
| emissions (CY2015–CY2019)6 |
|
|
| Estimated 36% |
| of our global electricity needs |
| were supplied by renewable |
| sources in 20207 |
|
|
| 19% decrease |
| in carbon intensity per |
| revenue (FY2016–FY2020)8 |
|
|
| 81% of waste |
| diverted from landfills and |
| incineration globally (CY2020)9 |
|
|
| ~95,000 associates |
| trained through |
| Walmart Academy |
|
|
| 290,000 college credits completed |
| worth an estimated $123 million completed by associates |
| at the end of 2020 through Live Better U |
|
|
| >186 MMT of CO2e |
| avoided by suppliers in CY2020 through Project GigatonTM for a cumulative |
| total of more than 416 MMT of CO2e avoided since 201710 |
|
|
| 5 |
|
|
| Community |
|
|
| Ethics & integrity |
|
|
| Supported |
| >500 COVID‑19 |
| testing sites |
| in the U.S. |
|
|
| >$43 million |
| given by Walmart and the Walmart Foundation |
| to support COVID‑19 response efforts around |
| the world |
|
|
| >$1.4 billion |
| in cash and in‑kind donations |
| globally from Walmart and the |
| Walmart Foundation |
|
|
| >500,000 |
| new associates |
| hired in the U.S. |
|
|
| 5 Board nominees |
| appointed in last 5 years, 3 of whom are women |
| and/or racially/ethnically diverse11 |
|
|
| 98% overall attendance |
| rate at Board and Board committee meetings |
|
|
| 25% |
| female11 |
|
|
| 17% |
| racially/ethnically diverse11 |
|
|
| >745 million pounds of food |
| donated by Walmart globally in 2020, with more than >627 million pounds |
| donated by Walmart stores, clubs and distribution centers in the U.S. |
|
|
| >942,000 |
| associates received |
| ethics training |
|
|
| + |
|
|
| Published updated |
|
|
| Code of Conduct and |
| Standards for Suppliers |
|
|
| Awards |
|
|
| 2020 Climate A list — |
| 2nd consecutive year |
|
|
| ranked 22 in 2021 Top 50 Companies |
|
|
| • No. 8 Top Companies for Talent Acquisition |
|
|
| for Women of Color |
|
|
| • No. 6 Top Companies for LGBTQ Employees |
|
|
| 3rd |
| consecutive year |
|
|
| ranked no. 9 — 6th |
| consecutive year |
| on the list |
|
|
| 6 |
| 6 |
|
|
| Our leadership |
|
|
| A message from our Chief Executive Officer |
|
|
| As always, the world is full of opportunities |
| and challenges. And as you know, the past year |
| presented a number of new problems — large |
| and small — to be solved. We face a long list of |
| social and environmental challenges in addition |
| to the health and accompanying economic crisis |
| and their impact around the world. Just as we |
| are in any “normal” year — if there ever is such a |
| thing — Walmart was guided by a desire to serve |
| all of our stakeholders: customers, associates, |
| shareholders, suppliers, communities and the |
| planet. Our multi‑stakeholder approach is rooted |
| in the purpose Sam Walton articulated nearly three |
| decades ago when he said we have the chance to |
| give the world an opportunity to see what it’s like |
| to live a better life… “a better life for all.” |
|
|
| This past year, more than 2 million Walmart |
| associates embraced this timeless purpose to step |
| up and serve stakeholders in new ways. Our teams |
| are also system thinkers, striving to reshape our |
| practices across the company and influence society |
| to be more equitable for all. |
|
|
| When the pandemic hit, associates around the |
| world faced the uncertainty of an unprecedented |
| situation by remaining constant in their |
| commitment to care for customers, communities |
| and each other. Our associates innovated to safely |
| serve customers and aid relief efforts — many of |
|
|
| which continue today. As a result, we fulfilled more |
| online pickup and delivery orders than ever. We |
| implemented measures to protect shoppers and |
| each other. We kept our supply chain moving and |
| launched COVID‑19 testing and vaccination sites. |
| And we offered a sense of normalcy with a warm |
| greeting — albeit a socially distant one — when |
| people craved it most. |
|
|
| we set a goal last fall to become a regenerative |
| company — one that restores, renews and |
| replenishes. While we decarbonize our operations |
| and eliminate waste, we’ll also protect, manage and |
| restore nature and advance prosperity and equity |
| for the people who participate in our product |
| supply chains. This concept of regeneration will help |
| shape our approach to shared value going forward. |
|
|
| The murder of George Floyd was a snapshot of |
| centuries of prejudice and injustices our Black and |
| African American communities have faced, and it |
| focused everyone’s attention in a way that hadn’t |
| happened in a long time. Once again, our people |
| asked how we could help make a difference. Within |
| our walls, we collectively listened and learned, and |
| that work continues today. We accelerated changes |
| to our hiring, pay and promotional practices to |
| create an even more diverse, equitable and inclusive |
| company for all. We also launched associate‑led |
| Shared Value Networks (SVNs) and the Center for |
| Racial Equity, which are now deploying resources |
| and strategies to address issues across finance, |
| healthcare, education and criminal justice systems. |
|
|
| This past year and in the years leading up to it, |
| our natural systems signaled that we aren’t doing |
| enough for the planet and irreversible damage |
| is being done as a result. Taking a step back and |
| assessing our business and societal aspirations, |
|
|
| When we put the size of Walmart to work for all |
| of our stakeholders, we make a difference for the |
| people, communities and planet we serve. And |
| as the chairman of the Business Roundtable, I’m |
| encouraged to see so many other businesses doing |
| the same. A multi‑stakeholder approach is the best |
| way to both build a business in the long‑term and |
| to reshape systems to be more fair and ultimately |
| regain trust. |
|
|
| Together, we can help the earth recover and |
| help everyone truly live a better life. Let’s make |
| it happen. |
|
|
| Doug McMillon |
| President and Chief Executive Officer |
| Walmart Inc. |
|
|
| 7 |
|
|
| A Message from our Chief Sustainability Officer |
|
|
| Walmart has long taken a shared value, |
| whole‑system approach to environmental, social |
| and governance (ESG) issues. Through our ESG |
| strategies, we aim to do more than operate |
| responsibly and mitigate business risk; we want |
| to create value for business by better serving |
| our customers and stakeholders and helping to |
| transform related societal systems (e.g. food |
| systems, workforce development systems) for |
| more equitable and sustainable outcomes. Events |
| of the past year — the COVID‑19 pandemic, the |
| murder of George Floyd, rising income inequality |
| and intensifying climate and ecosystem decline |
| — underscore the relevance of our shared value |
| philosophy. |
|
|
| While these events challenged us all, they |
| reinforced our desire to accelerate our omni‑ |
| channel transformation and commit to becoming |
| a regenerative company — seeking to fulfill our |
| customer mission in a way that restores, renews, |
| and replenishes nature and humanity. |
|
|
| This year, our ESG reporting includes a series of |
| briefs covering Walmart’s priority ESG issues in |
| a new, “living” digital format as well as our ESG |
| FY2021 summary and data tables. The briefs will |
| be refreshed online periodically, providing our |
| stakeholders with timely information. We have |
| updated our list of priority issues based on recent |
| stakeholder engagement, reflecting stakeholder |
| expectations, relevance to our business and |
| Walmart’s ability to make a difference in four |
| broad themes of Opportunity, Sustainability, |
| Community and Ethics & Integrity. Each brief |
| articulates Walmart’s ESG impact thesis including |
|
|
| disclosures regarding our aspirations for shared |
| value creation, our strategies, key metrics and facts |
| regarding progress (with reference to our public |
| commitments, SASB, TCFD, CDP, GRI and the U.N. |
| SDGs), and challenges. |
|
|
| Key highlights include: |
|
|
| • COVID-19 response: Prioritizing the well‑being |
| of our associates, customers and communities, |
| we altered our operating practices (including |
| providing a COVID‑19 emergency leave policy |
| that The New York Times editorial board |
| said “set a standard” for the private sector), |
| expanded pickup services from 1,500 to |
| more than 3,500 sites, and administered |
| COVID‑19 tests and vaccines. Together with |
| the Walmart Foundation, we have given more |
| than $43 million in cash and in‑kind donations |
| to support COVID‑19 response efforts around |
| the world. |
|
|
| • Inclusive opportunity: In the U.S., we |
|
|
| provided an average of $19.50 an hour in total |
| compensation to hourly associates, promoted |
| more than 300,000 people (with 46% of |
| hourly‑to‑hourly promotions going to people |
| of color), and began twice‑yearly disclosure |
| of diversity data. We established Shared Value |
| Networks to help eradicate systemic racism |
| through business initiatives and, alongside the |
| Walmart Foundation, committed $100 million |
| over five years to support philanthropic efforts |
| through the Center for Racial Equity. |
|
|
| • Climate and nature: Walmart made CDP’s |
| ‘A List’ for climate action. We sourced an |
|
|
| estimated 36% of our electricity needs from |
| renewable energy. Since Project GigatonTM |
| launched in 2017, more than 3,100 suppliers |
| have reported a cumulative 416 million |
| metric tons (MMT) of avoided emissions. |
| We set 2040 as our target date to achieve |
| zero emissions in our global operations and |
| committed to help protect, manage or restore |
| at least 50 million acres of land and 1 million |
| square miles of ocean by 2030. |
|
|
| • Governance: We refreshed our Code of |
|
|
| Conduct and related policies to further foster |
| a culture of accountability, transparency and |
| trust. We also enhanced disclosure of our |
| board diversity, digital citizenship and public |
| policy engagement. |
|
|
| The challenges facing business and society require |
| collective action from us all. The pandemic |
| demonstrated how small but widespread changes |
| in individual behavior can produce large‑scale, |
| positive effects. We believe businesses can be part |
| of the solution and, as a stakeholder in Walmart, |
| your collaboration on this journey is key to meeting |
| the challenges of our time. We look forward to |
| facilitating positive change, together. |
|
|
| Kathleen McLaughlin |
| EVP and Chief Sustainability Officer |
| Walmart Inc. |
|
|
| 8 |
|
|
| Our company |
|
|
| Walmart’s stakeholders |
|
|
| Customers |
|
|
| Associates |
|
|
| Shareholders |
|
|
| Suppliers |
|
|
| Business partners |
|
|
| Communities |
|
|
| Planet |
|
|
| Convenient access |
| to quality, affordable |
| products and services |
|
|
| Purpose‑driven work; |
| opportunity for good |
| jobs and upward mobility |
|
|
| Strong long‑term returns |
| through financial and |
| ESG leadership |
|
|
| Access to customers |
| and support for supplier |
| development and growth |
|
|
| Access to and |
| understanding of |
| engaged customers for |
| our sellers, advertisers |
| and ecosystem partners |
|
|
| Resources to build |
| stronger, more inclusive |
| communities |
|
|
| Leadership on zero |
| emissions, zero waste and |
| regenerative approach |
| to nature |
|
|
| 9 |
|
|
| Walmart’s corporate purpose |
|
|
| Walmart’s purpose is to save people money and help them live better. We provide convenient access to |
| high‑quality, affordable food and other essential products and services to millions of people each week. |
| In doing so, we aim to create shared value for our stakeholders. |
|
|
| Our values |
|
|
| Acting with |
| integrity |
|
|
| Striving for |
| excellence |
|
|
| Serving the |
| customer |
|
|
| Respecting the |
| individual |
|
|
| Our business in FY2021 |
|
|
| >$559 billion |
| in revenue |
|
|
| eCommerce |
| marketplace grew triple-digits |
|
|
| 8.7% |
| U.S. comp sales including fuel |
|
|
| >2.3 million |
| associates |
|
|
| >11,400 |
| stores in two dozen countries |
|
|
| $8.7 billion |
| returns to shareholders |
|
|
| 10 |
|
|
| Transforming our |
| business: Our flywheel |
| for becoming an |
| omni‑channel, |
| regenerative company |
|
|
| We are transforming our company to provide |
| customers with a seamless omni‑channel |
| experience in stores and online — in a way that is |
| regenerative. |
|
|
| By regenerative, we mean fulfilling our customer |
| mission in a way that creates value for people |
| and planet: creating opportunity, enhancing |
| sustainability of retail product supply chains, |
| strengthening communities and upholding the |
| highest standards of ethics and integrity. |
|
|
| Transforming our business model toward an |
| omni‑channel, regenerative approach sets up a |
| virtuous cycle that we call our “flywheel.” Along |
| with our assortment, price and experience, we |
| want to make trust a competitive advantage. |
|
|
| Earn primary destination |
| (food, consumables, GM) |
|
|
| • In store |
|
|
| • Delivery |
|
|
| • Pick‑up |
|
|
| • Walmart+ |
|
|
| Reinvest in the |
| customer value |
| proposition |
|
|
| • Assortment |
|
|
| • Price |
|
|
| • Experience |
|
|
| • Trust |
|
|
| Serve customers more broadly, deepen our |
| relationship and sustain a healthy mix by expanding: |
|
|
| eCommerce |
|
|
| Health |
| & wellness |
|
|
| Financial |
| services |
|
|
| • 1P eCommerce |
|
|
| • High quality |
|
|
| • 3P marketplace |
|
|
| • Preventative |
|
|
| • Accessible |
|
|
| • Affordable |
|
|
| • Trusted |
|
|
| • Digital |
|
|
| • Accessible |
|
|
| • Affordable |
|
|
| Monetize capabilities |
|
|
| Sustainably lower cost |
|
|
| • Marketplace |
|
|
| • Advertising |
|
|
| • Data |
|
|
| • Fulfillment |
|
|
| • Last mile |
|
|
| • Store productivity |
|
|
| • Supply chain design & automation |
|
|
| • Digital transformation |
|
|
| • Regenerative |
|
|
| 11 |
|
|
| Our approach to ESG |
|
|
| Creating shared value |
|
|
| Shared value — addressing societal issues in |
| ways that create value for our business and |
| stakeholders — lies at the heart of Walmart’s |
| enterprise strategy and our approach to ESG issues. |
|
|
| We believe we maximize long‑term value for |
| shareholders by serving our stakeholders: |
| delivering value to our customers, creating |
| economic opportunity for associates and suppliers, |
| strengthening local communities, and enhancing |
| the environmental and social sustainability of our |
| business and product supply chains. Addressing |
|
|
| such societal needs builds the value of our business |
| by extending our license to operate, building |
| customer and associate trust, creating new |
| revenue streams, managing cost and risk, building |
| capabilities for future advantage, and strengthening |
| the underlying systems we all rely on. In other |
| words, business exists to serve society: business |
| strengthens society and at the same time serving |
| society strengthens business. We aspire to become |
| a regenerative company — helping to renew people |
| and planet through our business. |
|
|
| For each priority ESG issue, we set out to develop an ESG impact thesis that articulates |
| the relevance of the issue for society and Walmart’s business, reflects an understanding of |
| stakeholder expectations, and defines our aspirations, goals and strategies. Through such |
| disclosures, we aim to provide stakeholders with an understanding of Walmart’s shared value |
| approach and progress. |
|
|
| To create change we: |
|
|
| ESG priorities |
|
|
| We prioritize the ESG issues that offer the |
| greatest potential for Walmart to create shared |
| value: issues that rank high in terms of relevance |
| to our business and stakeholders as well as |
| Walmart’s ability to make a difference. |
|
|
| Based on our most recent ESG priority |
| assessment,12 conducted in spring 2021, we have |
| organized our ESG priorities into four leadership |
| themes: Opportunity, Sustainability, Community, |
| and Ethics & integrity. |
|
|
| Opportunity |
|
|
| Community |
|
|
| • Good jobs and advancement for associates |
|
|
| • Serving communities |
|
|
| • Equity and inclusion at Walmart and beyond |
|
|
| • Safer, healthier food, and other products |
|
|
| • Growth for suppliers, sellers and local |
|
|
| • Disaster preparedness and relief |
|
|
| economies |
|
|
| Sustainability |
|
|
| Ethics & integrity |
|
|
| • Climate and renewable energy leadership |
|
|
| • Highest ethical and compliance standards |
|
|
| • Zero waste in operations, products, |
|
|
| • Strong corporate governance |
|
|
| • Lead through business by embedding our ESG aspirations and initiatives into |
|
|
| packaging |
|
|
| how we do business and work with teams across the company |
|
|
| • Regeneration of natural resources: forests, |
|
|
| • Collaborate with suppliers, NGOs, governments and others to transform |
|
|
| land, oceans |
|
|
| systems at scale |
|
|
| • Use our philanthropy to extend the societal impact of business initiatives |
|
|
| Read more: ESG priorities ^ |
|
|
| • Sustainable product supply chains |
|
|
| • Dignity of people in supply chains |
|
|
| • Engagement in public policy |
|
|
| • Digital citizenship |
|
|
| • Respect for human rights |
|
|
| 12 |
|
|
| Management of ESG |
|
|
| Leadership of ESG issues starts with our CEO — |
| with oversight from committees of our Board of |
| Directors — and cascades across our enterprise. |
| Walmart’s Chief Sustainability Officer (CSO) helps |
| define the ESG agenda and provides dedicated |
| management and oversight of Walmart’s global |
| ESG initiatives and goals. The CSO reports to our |
| Executive Vice President of Corporate Affairs and |
| provides updates on our ESG agenda and progress |
| to the Nominating and Governance Committee of |
| the Walmart Board of Directors and to the Walmart |
| executive leadership team. Board committees also |
| have oversight responsibility for particular ESG |
| issues. Walmart business leaders shape and deliver |
| ESG strategies relevant for their segments and |
|
|
| Stakeholder engagement |
|
|
| Our ability to create shared value depends |
| on direct and frequent engagement with our |
| customers, associates and community leaders, |
| as well as the people who supply our products, |
| hold our stock and evaluate our performance. |
| Stakeholder perspectives and feedback help |
| improve the relevance and effectiveness of the |
| products and services we offer and the initiatives |
| we support. |
|
|
| functions. For example, the Real Estate team leads |
| renewable energy initiatives, and the People team |
| leads human capital initiatives. |
|
|
| Additional governance bodies and working |
| teams include: |
|
|
| • The ESG Steering Committee, a management |
| committee that meets at least semiannually |
| and is composed of leaders from various |
| departments throughout the business, |
| including the Office of the Corporate |
| Secretary, the Controller’s Office, Investor |
| Relations, Ethics and Compliance, Audit, |
| People, Global Public Policy and Government |
| Affairs, and Sustainability. |
|
|
| • The ESG Strategy and Engagement team, led |
| by the Senior Director of ESG Strategy and |
| Engagement, reports to the CSO and helps |
| Walmart business leaders prioritize ESG issues |
| and define impact theses. The team helps to |
| improve ESG strategies, performance and |
| disclosures; engage with investors and other |
| stakeholders; and shape evolution of the ESG |
| field to increase focus on shared value impact. |
|
|
| • Other groups, such as the ESG Working Group |
| and ESG Disclosure Committee, help to guide |
| and shape the company’s ESG strategy and |
| disclosures. |
|
|
| Read more: ESG priorities ^ |
|
|
| Day‑to‑day, we engage with customers, fellow |
| associates, suppliers, members of the communities |
| where we operate and shareholders. Read more: |
| Stakeholder engagement ^ |
|
|
| Additionally, our 2021 ESG priority assessment |
| included extensive outreach to stakeholders, |
| including customers, associates, shareholders, |
| suppliers and NGOs, to understand their |
| perspectives on which issues Walmart should |
| prioritize. Read more: ESG priorities ^ |
|
|
| “ |
|
|
| Leadership of ESG issues starts |
| with our CEO — with oversight |
| from committees of our Board |
| of Directors — and cascades |
| across our enterprise |
|
|
| ” |
|
|
| 13 |
|
|
| Opportunity |
|
|
| Retail can be a powerful engine for |
| inclusive economic opportunity. |
| We aim to advance equity and |
| opportunity throughout Walmart, our |
| supply chain and the communities |
| we’re in to fulfill our customer |
| mission, strengthen our business and |
| help people build a better life for |
| themselves and their families. |
|
|
| Issue briefs |
|
|
| Find more about each issue on the website |
|
|
| Human capital: Good jobs & advancement |
| for associates ^ |
|
|
| Equity & inclusion at Walmart & beyond ^ |
|
|
| Supplier opportunity ^ |
|
|
| 14 |
|
|
| Human capital: Good jobs & advancement for associates |
|
|
| With our position as one of the world’s largest |
| private employers, we seek to accelerate the |
| professional development and advancement of |
| our associates and help make retail a gateway to |
| upward mobility in the sector overall. Our human |
| capital development strategy focuses on inclusion, |
| well‑being, growth and digital enablement. |
|
|
| Inclusion |
|
|
| Walmart is committed to making retail a place of |
| inclusive opportunity where people, regardless of |
| where they start, can gain the skills and experiences |
| they need to advance in their careers. Doing so |
| allows us to attract, develop and retain the talent |
| we need to deliver our distinctive omni‑channel |
| customer proposition. |
|
|
| Well-being |
|
|
| We are focused on the financial, physical and |
| emotional well‑being of our associates. We provide |
| competitive total compensation and benefits |
| packages, including paid time off (including sick |
| leave) and medical coverage to eligible associates, |
| and we seek to improve job experiences through |
| approaches such as scheduling that is predictable, |
| yet flexible. |
|
|
| In the U.S., our wage structure reflects the skill |
| requirements associated with each role, our |
| geographic footprint, and our retail format (for |
| example, Neighborhood Market grocery format, |
| eCommerce and supply chain warehouses). By |
| market and role, we aim to provide competitive |
| starting wages to attract talent and serve our |
| customer. |
|
|
| With the introduction of our new team‑based |
| model, we raised wages for approximately |
| 165,000 Walmart U.S. associates in our stores in |
| FY2021. This model is tiered with new positions that |
| provide a ladder of opportunity and allow more |
| room for pay growth. As of March 2021, after wage |
| increases were implemented, the average hourly |
| wage in the U.S. was over $15.25 per hour.13 |
|
|
| Throughout 2020, a year marked by uncertainty, |
| we prioritized our associates’ well‑being, creating |
| an emergency leave policy, adjusting store hours, |
| implementing numerous safety measures and |
| distributing $2.8 billion in bonus payouts for U.S. |
| associates.3 |
|
|
| Segment |
|
|
| Avg. hourly |
| wage13 |
|
|
| Avg. total hourly |
| compensation14 |
|
|
| Peer comparison |
|
|
| Walmart U.S.15 |
|
|
| $14.61 |
|
|
| $19.52 |
|
|
| Grocery chains, |
| multicategory retailers, |
| dollar stores |
|
|
| Sam’s Club U.S.16 |
|
|
| $16.24 |
|
|
| $21.01 |
|
|
| Warehouse clubs |
|
|
| Supply chain only (Walmart |
| U.S. and Sam’s Club U.S.)17 |
|
|
| $20.37 |
|
|
| $28.67 |
|
|
| eCommerce fulfillment |
|
|
| >$15.25 per hour |
|
|
| the average hourly wage in the |
| U.S. as of March 2021, after wage |
| increases were implemented13 |
|
|
| 15 |
|
|
| Growth |
|
|
| Walmart continues to design and invest in programs |
| that help our associates develop the skills and |
| knowledge they need to advance within our company. |
| Approximately 75% of our U.S. salaried store, club |
| and supply chain management started their careers in |
| hourly positions. In FY2021, our U.S. store managers, |
| who are not required to have a college degree, earned |
| an average of approximately $210,000. |
|
|
| In addition to on‑the‑job development and redesigned |
| roles with a focus on cross‑training and mobility, |
| Walmart’s formal training program, Walmart Academy, |
| has paid associates to learn through immersive teaching |
| that combines technology, classroom training and |
| ongoing coaching on the sales floor. In FY2021, despite |
| the challenges posed by the COVID‑19 pandemic, |
| we trained approximately 95,000 associates via the |
| Walmart Academy, including in‑person and virtual |
| trainings. We have found that more than 80% of |
| Walmart Academy graduates are retained for an |
| additional year. |
|
|
| Through Live Better U (LBU), Walmart provides |
| eligible U.S. associates the chance to complete higher |
| education debt‑free. At the end of 2020, our associates |
| had completed 290,000 college credits worth more |
| than an estimated $123 million. |
|
|
| Digital |
|
|
| To meet evolving customer expectations, we empower |
| our associates through digital tools and prepare them |
| for the digital present and future, including newer roles |
| supporting our omni‑channel business. |
|
|
| Read more: Human capital: Good jobs & advancement |
| for associates ^ |
|
|
| 16 |
|
|
| >300,000 |
|
|
| U.S. associates were |
| promoted to jobs of |
| greater responsibility |
| and higher pay18 |
|
|
| Equity & inclusion at Walmart & beyond |
|
|
| Numerous studies have shown that diverse, |
| inclusive businesses tend to outperform their peers, |
| as they attract and retain talent, foster innovation, |
| and better reflect the complex character of the |
| customers and communities they serve.19 The |
| events of 2020, including racial violence in the |
| U.S. and COVID‑19’s disproportionate impact |
| on communities of color and women, served as |
| a further call to action for everyone, including |
| companies, to work for greater equity and inclusion |
| within their own operations and across society. |
|
|
| Fostering a culture of inclusion |
| & more diverse, inclusive teams |
| throughout Walmart |
|
|
| Within our company, we are focused on fostering |
| an inclusive culture and creating a more diverse, |
| inclusive team at every level. We aim to set the |
| tone at the top through a diverse board and |
| executive team. |
|
|
| In FY2021, we saw progress in several areas, |
| including seeding our talent pipeline with diverse |
| talent in management promotions and the |
| percentages of officers that are women and/or |
| Black/African American. |
|
|
| Measurement, insights & reporting |
|
|
| We track and publicly disclose (semiannually) key |
| performance indicators on diversity and inclusion |
| at Walmart to inform our plans for continued |
|
|
| progress. In FY2021, we collaborated with Policy |
| Link, the Kellogg Foundation, and McKinsey and |
| Co. to produce “Race in the Workplace: The Black |
| Experience” to help advance understanding about |
| challenges facing Black Americans in the private |
| sector in the U.S. |
|
|
| Advancing equity in society |
|
|
| We are redoubling our efforts to direct business |
| and philanthropic resources toward addressing |
| drivers of systemic disparities in society and |
| reporting on our progress through our ESG |
| reporting and our biannual Culture, Diversity, |
| Equity and Inclusion reports. |
|
|
| Read more: Equity & inclusion at Walmart |
| & beyond ^ |
|
|
| People of color4 |
|
|
| 47% |
|
|
| U.S. associates |
|
|
| Women4 |
|
|
| 55% |
|
|
| U.S. associates |
|
|
| 39% |
|
|
| U.S. total management |
| promotions |
|
|
| 46% |
|
|
| U.S. hourly-to-hourly |
| promotions |
|
|
| 37% |
|
|
| U.S. management |
|
|
| 25% |
|
|
| U.S. officers |
|
|
| 46% |
|
|
| U.S. total management |
| promotions |
|
|
| 58% |
|
|
| U.S. hourly-to-hourly |
| promotions |
|
|
| 46% |
|
|
| U.S. management |
|
|
| 33% |
|
|
| U.S. officers |
|
|
| Shared Value Networks |
|
|
| In mid‑2020, Walmart established four Shared |
| Value Networks (SVNs) to help advance racial |
| equity in the U.S. criminal justice, education, |
| financial and health care systems, with a particular |
| focus on disparities affecting Black and African |
| American people. |
|
|
| Each SVN is pursuing opportunities for Walmart |
| to utilize our business capabilities (such as |
| products and services, technology, sourcing from |
| diverse suppliers, jobs and career paths) to help |
| influence social systems toward more equitable |
| outcomes. For example, the Education SVN made |
|
|
| a five‑year, $5 million commitment to launch the |
| Equity in Education initiative with North Carolina |
| A&T State University to prepare more African |
| American college graduates for careers in |
| engineering, business and other critical professions. |
| Read more: SVNs. |
|
|
| Center for Racial Equity |
|
|
| To extend the societal impact of Walmart’s SVNs, |
| Walmart and the Walmart Foundation committed |
| up to $100 million over five years to create the |
| Walmart.org Center for Racial Equity, focused on |
| eradicating systemic disparities experienced by |
|
|
| Black and African American communities in the U.S. |
| The center announced its first round of grants in |
| February 2021, totaling $14.3 million from Walmart |
| and the Walmart Foundation to 16 nonprofit |
| organizations. Recipients included organizations |
| focused on improving health equity, increasing |
| awareness and education on the COVID‑19 vaccine, |
| and providing financing to students at historically |
| Black colleges and universities. |
|
|
| Read more: Center for Racial Equity. |
|
|
| 17 |
|
|
| >$13 billion |
|
|
| spent by Walmart’s U.S. |
| businesses with diverse suppliers5 |
|
|
| $10 billion |
|
|
| commitment is to triple exports |
| from India to $10 billion each |
| year by 2027 |
|
|
| Supplier opportunity |
|
|
| Through sourcing, Walmart aims not only to delight |
| our customers but also to provide opportunities for |
| economic growth and development for our suppliers, |
| for the people they employ, for their communities and |
| for people who work throughout supply chains. As part |
| of our local and global sourcing programs, we pursue |
| several special initiatives focused on building a more |
| inclusive, diverse supplier base and contributing to local |
| economies: |
|
|
| • America at Work initiative: Through our America |
| at Work initiative, we committed to invest an |
| incremental $250 billion in products that support |
| the creation of American jobs between 2013 and |
| 2023. As of the end of FY2021, we have sourced an |
| incremental $145 billion since 2013.20 In March 2021, |
| we announced a refreshed ten‑year commitment |
| to invest $350 billion in products made, grown or |
| assembled in the United States. |
|
|
| • Make in India: Since 2019, Walmart has invested in |
| the development of micro, small and medium sized |
| suppliers in India through our Vriddhi program to |
| prepare them to participate in global supply |
| chains. Most recently, we announced an ambition |
| to triple our exports from India to $10 billion each |
| year by 2027. |
|
|
| • Supplier inclusion: We have programs to source from |
| and develop diverse suppliers, including suppliers |
| owned and/or operated by women and people of |
| color. In FY2021, Walmart’s U.S. businesses spent |
| over $13 billion with diverse suppliers.5 |
|
|
| Read more: Supplier opportunity ^ and |
| People in supply chains ^ |
|
|
| 18 |
|
|
| Sustainability |
|
|
| Working with suppliers, NGOs |
| and customers, Walmart seeks to |
| transform not only our business but |
| also the world’s supply chains to be |
| regenerative. The following pages |
| describe our approach — in our |
| operations and in supply chains — to |
| addressing issues and opportunities |
| related to climate, nature, waste |
| and people working in product |
| supply chains. |
|
|
| Issue briefs |
|
|
| Find more about each issue on the website |
|
|
| Product supply chain sustainability ^ |
|
|
| Climate change ^ |
|
|
| Regeneration of natural resources: Forests, |
| land, oceans ^ |
|
|
| Waste: Circular economy ^ |
|
|
| Waste: Plastics ^ |
|
|
| People in supply chains ^ |
|
|
| “ |
|
|
| The commitments we’re making today not |
| only aim to decarbonize Walmart’s global |
| operations, they also put us on the path to |
| becoming a regenerative company — one |
| that works to restore, renew and replenish |
| in addition to preserving our planet, and |
| encourages others to do the same. |
|
|
| Doug McMillon, September 2020 |
|
|
| ” |
|
|
| 19 |
|
|
| Sustainable product supply |
| chains |
|
|
| As a multicategory retailer operating in multiple countries, |
| Walmart engages suppliers, customers and NGOs in |
| sustainability initiatives across a wide range of product |
| supply chains. Because of the complexity of global |
| supply chains and the systemic nature of issues such as |
| climate change or forced labor, lasting improvement |
| requires collaboration among many stakeholders. No one |
| organization can single‑handedly transform supply chain |
| systems. Progress depends on the engagement of suppliers, |
| NGOs, consumers, governments and other stakeholders. |
|
|
| To improve the sustainability of a given product supply |
| chain, we start by listening to our customers and other |
| stakeholders to set aspirations, such as emissions reduction |
| or economic inclusion, and prioritize improvements to the |
| product supply chain system, such as farming practices or |
| commodity traceability. We make progress by: |
|
|
| • Setting standards and requirements for |
|
|
| Walmart product sourcing |
|
|
| • Engaging Walmart suppliers to spark action, share best |
| practices and tools, and encourage measurement and |
| disclosure |
|
|
| • Leading and contributing to industry consortia |
|
|
| and initiatives to accelerate collective |
| action beyond Walmart |
|
|
| • Helping Walmart customers make informed |
|
|
| choices through labeling and cause campaigns |
|
|
| • Advocating for public policies that align with |
|
|
| sustainable supply chain priorities |
|
|
| • Accelerating systems change beyond Walmart through |
|
|
| philanthropic investments |
|
|
| 20 20 |
|
|
| Walmart sustainable product supply chains: focus areas by category |
|
|
| Top priority |
|
|
| Special initiatives |
| |
| Continuous improvement |
|
|
| Produce |
|
|
| Row crops |
|
|
| Specialty |
| crops |
|
|
| Seafood |
|
|
| Meat/dairy |
|
|
| Packaged |
| food |
|
|
| Consumables |
|
|
| Textiles |
|
|
| Across |
| categories |
|
|
| Climate |
|
|
| Zero waste |
|
|
| Nature |
|
|
| Worker |
| dignity |
|
|
| Inclusive |
| economic |
| opportunity |
|
|
| Safer, |
| healthier |
| products |
|
|
| See full details in the Product supply chain sustainability ^ |
|
|
| 21 |
|
|
| Climate change |
|
|
| Walmart aims to galvanize collective climate action |
| across the retail and consumer goods sector |
| through our ambitious targets and mitigation |
| initiatives, advocacy, supplier engagement, |
| philanthropy and innovation in product supply |
| chain practices, while taking steps to strengthen |
| the resilience of our business against the effects of |
| climate change. |
|
|
| Governance |
|
|
| The Walmart corporate sustainability team leads |
| the development of the company’s climate |
| strategy, working with a cross‑functional team |
| including finance, real estate, operations, |
| merchandising, strategy, and public policy. The |
| strategy is reviewed at least annually by Walmart’s |
| executive leadership team and the Nominating |
| and Governance Committee of the Walmart Board |
| of Directors. To inform the company’s climate |
| mitigation and adaptation strategies, Walmart |
| periodically conducts a scenario‑based climate risk |
| assessment. |
|
|
| Mitigation |
|
|
| Walmart has committed to science‑based targets |
| (SBTs) for emissions reduction, including achieving |
| zero emissions in our operations by 2040 and |
| engaging suppliers through our Project Gigaton™ |
| to reduce supply chain emissions by 1 billion metric |
| tons by 2030. |
|
|
| In 2020, we realigned our SBT to a 1.5 degree |
| Celsius trajectory, the highest ambition approved |
| by the Science Based Targets Initiative (SBTi). Our |
| new target is to reduce absolute scopes 1 and |
| 2 GHG emissions by 35% by 2025 and by 65% by |
| 2030 (2015 base year) on the way to achieving |
| zero emissions in 2040. We achieved a 12.1% |
| reduction in scopes 1 and 2 emissions between our |
| 2015 calendar year (CY) baseline and 2019.6 |
|
|
| And we’re proving that we can reduce emissions |
| while growing revenues by reducing our carbon |
| intensity by 19% since FY2016 versus FY2020, as |
| measured by CO2e/$M revenue.8 |
|
|
| In support of these ambitions, we are committed |
| to 100% renewable electricity by 2035; in 2020, an |
| estimated 36% of our global electricity needs were |
| supplied by renewable sources.7 |
|
|
| Mitigating the effects of climate change will |
| require worldwide collective action. In retail, the |
| vast majority of emissions occur in product supply |
| chains rather than in retail operations. Our Project |
| Gigaton™ initiative is part of our commitment |
| to pursue substantial emissions avoidance and |
| reduction in product supply chains. More than |
| 3,100 suppliers have formally signed on to Project |
| Gigaton™, making it one of the largest private |
| sector consortiums for climate action. Suppliers |
| report having avoided more than 186 MMT of |
| CO2e in 2020, for a cumulative total of more than |
| 416 MMT of CO2e avoided since 2017.10 |
|
|
| Annual greenhouse gas emissions |
|
|
| 21 |
|
|
| Scope 1 |
|
|
| Scope 2 |
|
|
| CY2014 |
|
|
| CY2015 |
|
|
| CY2016 |
|
|
| CY2017 |
|
|
| CY2018 |
|
|
| CY2019 |
|
|
| 12.16 |
|
|
| 12.02 |
|
|
| 11.08 |
|
|
| 0 |
|
|
| 5 |
|
|
| 10 |
|
|
| 15.12 |
|
|
| 14.93 |
|
|
| 14.08 |
|
|
| 6.76 |
|
|
| 6.11 |
|
|
| 6.65 |
|
|
| 6.52 |
|
|
| 6.10 |
|
|
| 6.48 |
|
|
| 15 |
|
|
| Carbon intensity |
|
|
| 21, 22, 23 |
|
|
| Million metric tons (MMT) CO₂e |
|
|
| 20 |
|
|
| 25 |
|
|
| e |
| ₂ |
| O |
| C |
|
|
| ) |
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|
|
| i |
| l |
| l |
| i |
|
|
| M |
|
|
| 50 |
|
|
| 40 |
|
|
| 30 |
|
|
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|
|
| 10 |
|
|
| 0 |
|
|
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|
|
| . |
|
|
| FY2015 |
|
|
| FY2016 |
|
|
| FY2017 |
|
|
| FY2018 |
|
|
| FY2019 |
|
|
| FY2020 |
|
|
| Carbon intensity |
| (Scope 1 and 2 MT |
| CO2e / $M revenue) |
|
|
| Total annual revenue [$M] |
|
|
| $600,000 |
|
|
| $400,000 |
|
|
| $200,000 |
|
|
| 0 |
|
|
| 22 |
|
|
| Adaptation |
|
|
| Our climate strategy includes adapting our operations |
| to enhance resilience in the face of climate risk. |
| Strategies include preparing our facilities and associates |
| for weather‑related disasters, taking steps to enhance |
| surety of supply in the face of near‑term disasters |
| and disruptions and longer‑term climate change, and |
| accounting for transition risk in business planning. |
|
|
| “ |
|
|
| Walmart made CDP’s ‘A List’ and |
| Supplier Engagement Leaderboard |
| for Climate for the second |
| consecutive year in 2020 |
|
|
| Advocacy |
|
|
| ” |
|
|
| Walmart has a board‑adopted climate policy and |
| advocates for 1.5 degree Celsius‑aligned, science‑based |
| national and international climate policies that are |
| consistent with achieving net‑zero emissions by |
| 2050 and fairly and equitably addressing the needs |
| of all stakeholders. We advocate by leading one |
| of the largest private sector consortia for climate |
| action, contributing to public policy, and engaging |
| in thought leadership. We also engage policymakers, |
| customers, associates, other retailers, and opinion |
| leaders in support of climate action. For example, in |
| spring 2021, we agreed to be a retail sector champion |
| of Race to Zero, a U.N. global campaign to mobilize |
| around net‑zero efforts in the lead‑up to COP26. |
|
|
| Read more: Climate change ^ |
|
|
| Estimated 36% |
| of our global |
| electricity needs |
|
|
| were supplied by renewable |
| sources in 20207 |
|
|
| 12.1% reduction |
|
|
| in scopes 1 and 2 emissions |
| (CY2015‑CY2019)6, 21 |
|
|
| 23 |
|
|
| Waste: Circular economy |
|
|
| We aim to break the link between consumption |
| and waste as part of a movement toward a |
| circular economy, meaning a transition from a |
| “take‑make‑dispose” approach to one that values |
| the reuse and regeneration of materials. We aspire |
| to achieve zero waste to landfill or incineration |
| in our operations, and we work with suppliers, |
| customers and communities to accelerate the |
| adoption of circular packaging and products. |
|
|
| Our strategies to achieve zero waste include |
| eliminating food waste and packaging waste |
| (including plastic waste) and engaging our |
| customers. |
|
|
| Operational waste |
|
|
| We set a goal to achieve zero waste24 to landfill or |
| incineration in our U.S., Canada, Mexico, U.K. and |
| Japan markets by 2025.25 In CY2020, we diverted |
|
|
| 81% of waste from landfills and incineration globally, |
| holding steady from the previous year.9 |
|
|
| Food waste |
|
|
| To reduce food waste in our operations, we focus |
| on increasing the sell‑through of food products |
| and diverting unsold food from landfill, putting |
| still‑fresh food to use for meals in the community |
| or other purposes such as animal feed, composting, |
| or anaerobic digestion. Examples of our |
| efforts include: |
|
|
| • Walmart U.S. sold 256 million food units |
|
|
| through food discount programs in FY2021 |
| (862 million since FY2019). |
|
|
| • In CY2020, Walmart donated more than |
|
|
| 745 million pounds of food globally. In FY2021, |
| Walmart stores, clubs and distribution centers |
| in the U.S. donated more than 627 million |
| pounds of food.26 |
|
|
| • Between 2016 and the end of FY2021, Walmart |
|
|
| and the Walmart Foundation made over |
| $32 million in philanthropic investments in |
| innovation and capacity building along the |
| value chain to help recover food at the farm, |
| retail and consumer level. |
|
|
| Packaging waste |
|
|
| Walmart is working with our suppliers and the |
| broader retail consumer packaged goods industry |
| to optimize packaging. |
|
|
| Packaging overall. Our ambition is to accelerate |
| a transition to 100% recyclable, reusable or |
| industrially compostable private brand packaging. |
| Examples of our goals and progress are below: |
|
|
| Goal |
|
|
| Metric |
|
|
| CY2020 progress28 |
|
|
| 100% of global private brand packaging recyclable, |
| reusable or industrially compostable by 2025 |
|
|
| Estimated percentage recyclable, reusable or industrially |
| compostable by 2025, based on supplier reports |
|
|
| 20% private brand plastic packaging in North America |
| made of post‑consumer recycled content by 202527 |
|
|
| Estimated percentage made of post‑consumer recycled |
| content, based on supplier reports |
|
|
| 17% of global private brand plastic packaging made of |
| post‑consumer recycled content by 2025 |
|
|
| Estimated percentage made of post‑consumer recycled |
| content, based on supplier reports |
|
|
| 62% |
|
|
| 9% |
|
|
| 9% |
|
|
| 24 |
|
|
| Plastic packaging. We joined the U.S., Canada |
| and U.K. Plastics Pacts as part of the Ellen |
| MacArthur Foundation’s initiative to create a |
| circular economy for plastics — which aspires |
| to recycle or compost 50% of plastic packaging |
| by 2025. To help our suppliers make progress |
| on packaging, we hosted a virtual Sustainable |
| Packaging Innovation Summit with more than |
| 3,000 participants in November 2020. Most |
| recently, a FY2021 Walmart grant to The |
| Recycling Partnership allowed the organization |
| to work with SYSTEMIQ to develop the Plastic IQ |
| scenario‑modeling tool to help U.S. companies |
| set effective circularity strategies. The tool |
| became available in Spring 2021. |
|
|
| Plastic bags. In FY2021 we became a founding |
| partner of Closed Loop Partners’ Beyond the Bag |
| effort, working with retailers, NGOs and |
| entrepreneurs to come up with industrywide |
| solutions. |
|
|
| Read more: Waste: Plastics ^ |
|
|
| Customer engagement |
|
|
| We are also taking steps to encourage our |
| customers to participate in the circular economy. |
| For example, in 2020, we launched a new |
| partnership with thredUP to provide new, like |
| new or gently used items from its inventory for |
| sale on Walmart.com/thredUP. The offering has |
| grown to over 2 million pre‑owned quality items |
| from pre‑owned clothes. |
|
|
| Read more: Waste: Circular economy ^ |
|
|
| “ |
|
|
| Our ambition is to accelerate |
| a transition to 100% recyclable, |
| reusable or industrially |
| compostable private brand |
| packaging by 2025 |
|
|
| ” |
|
|
| 25 |
|
|
| Regeneration of natural |
| resources: Forests, |
| lands, oceans |
|
|
| Walmart works with our suppliers to increase |
| the adoption of sustainable and regenerative |
| practices in supply chains. Building upon years |
| of work promoting the sustainable production |
| of important commodities, Walmart and the |
| Walmart Foundation committed in 2020 to help |
| protect, manage or restore at least 50 million acres |
| of land and 1 million square miles of ocean by 2030. |
|
|
| Source more sustainably |
|
|
| As a retailer, the primary way we can help to |
| protect, responsibly manage and restore natural |
| resources is through the products we purchase and |
| sell. Our sourcing teams seek to procure products |
| and ingredient lines that support our regenerative |
| ambitions and advance our nature goals. In some |
| instances, credible third‑party certifications help |
| us validate that products meet a standard that |
| is more sustainable than conventional products. |
| Commodities with certifications that support |
| Walmart’s nature goals and commitments include |
| palm oil, coffee, pulp and paper, farm‑raised |
| seafood, wild‑caught seafood, cotton, bananas and |
| pineapples. |
|
|
| Commodity/Product |
|
|
| Fresh and frozen seafood |
| Percentage sustainably sourced,29 |
| as reported by suppliers |
|
|
| Certifications supporting Walmart’s |
| nature goals & commitments |
|
|
| FY2021 Progress |
|
|
| Marine Stewardship Council (MSC) or Best |
| Aquaculture Practices (BAP), or certified by a |
| program which follows Food and Agriculture |
| Organization guidelines and is recognized by the |
| Global Sustainable Seafood Initiative (GSSI) |
|
|
| Walmart U.S. |
| ~100%30 |
|
|
| Sam’s Club U.S. |
| ~100%33 |
|
|
| Walmart Canada |
| 89%31 |
|
|
| Walmart Mexico |
| 61%34 |
|
|
| Canned tuna |
| Percentage sustainably sourced,35 |
| as reported by suppliers |
|
|
| MSC or certified by a program which follows |
| Food and Agriculture Organization guidelines |
| and is recognized by the Global Sustainable |
| Seafood Initiative (GSSI) |
|
|
| Bananas and pineapples |
| Percentage sourced and certified as sustainable, |
| as reported by suppliers |
|
|
| Rainforest Alliance, Sustainably Grown or Fair |
| Trade USA |
|
|
| Walmart |
| Central America |
| 73%32 |
|
|
| Walmart U.S |
| 35%37 |
|
|
| Walmart Canada |
| 34%38 |
|
|
| Sam’s Club U.S. |
| 3%36 |
|
|
| Bananas:39 |
|
|
| Walmart U.S. |
| 99% |
|
|
| Pineapples:40 |
|
|
| Walmart U.S. |
| 89% |
|
|
| Sam’s Club U.S. |
| 100% |
|
|
| Sam’s Club U.S. |
| 96% |
|
|
| Coffee |
| Percentage of private brand coffee net sales sourced |
| and certified as sustainable, as reported by suppliers |
|
|
| Rainforest Alliance, Fair Trade USA |
|
|
| Walmart U.S. |
| 100% |
|
|
| Sam’s Club U.S. |
| 92% |
|
|
| 26 |
|
|
| Commodity/Product |
|
|
| Certifications supporting Walmart’s |
| nature goals & commitments |
|
|
| FY2021 Progress |
|
|
| Palm oil |
| Percentage of supplier‑reported palm oil volume |
| in Walmart Inc. private brand products certified as |
| sustainable |
|
|
| Roundtable on Sustainable Palm Oil (RSPO), |
| Rainforest Alliance |
|
|
| ~90%42 |
|
|
| Pulp and paper |
| Percentage of supplier‑reported pulp and paper |
| volume in Walmart Inc. private brand products that is |
| recyclable or certified as sustainable |
|
|
| Forest Stewardship Council, Programme for |
| the Endorsement of Forest Certification, |
| Sustainable Forestry Initiative |
|
|
| 97%43 |
|
|
| Cotton |
| Percentage of cotton volume for Walmart U.S. private |
| brand apparel and soft home textile products sourced |
| as “more sustainable,” as reported by suppliers |
|
|
| Better Cotton, Cotton USA, organic, recycled |
| cotton, Fair Trade USA41 |
|
|
| 47%44 |
|
|
| Row crops |
| Acres involved in fertilizer optimization and soil health |
| practice programs, as reported by suppliers |
|
|
| >1.5 million acres |
|
|
| 27 |
|
|
| Engaging suppliers & others to |
| accelerate progress |
|
|
| We seek to expand our impact by engaging |
| suppliers in pursuing ambitious nature initiatives |
| and by collaborating with others to pursue common |
| objectives. This includes encouraging suppliers to |
| undertake sustainability initiatives and report their |
| progress; providing resources and forums to share |
| best practices; and supporting collective action |
| among retailers, suppliers, NGOs, governments, |
| and other stakeholders through special initiatives |
| and consortia. |
|
|
| Scaling impact through systemic |
| change |
|
|
| Walmart and the Walmart Foundation |
| use philanthropy to complement and extend the |
| work of our business to help preserve |
| irreplaceable landscapes by supporting innovative |
| approaches that can help address gaps in the way |
| the system works today. For example, we invest |
| in improvements in certifications and standards |
| that can have a positive impact on nature, |
| tools to improve transparency and traceability, |
| and initiatives to build capacity to adopt practices |
| that benefit nature. |
|
|
| Selected examples of FY2021 investments include: |
|
|
| • World Wildlife Fund (WWF): The |
|
|
| Walmart Foundation provided a grant |
| in FY2021 to World Wildlife Fund for |
| a new collaboration with cattle ranchers across |
| the Northern Great Plains. WWF will assist |
| ranchers in developing and implementing |
| whole ranch management plans designed to |
| achieve ecological and economic outcomes. |
|
|
| • The Nature Conservancy (TNC): TNC uses |
| science‑based approaches that incorporate |
| multi‑stakeholder input into solutions to |
| benefit nature and people. A Walmart |
| Foundation grant in FY2021 supports TNC |
| to help advance transparency tools for |
| vessels at sea through two key workstreams: |
| (1) connecting satellite monitoring to |
| electronic monitoring on vessels to surface |
| overfishing and sustainability threats in |
| partnership with Global Fishing Watch with |
| research support from University of California, |
| Santa Barbara, and (2) aiming to accelerate |
| the scale of electronic monitoring on longline |
| vessels in the Western and Central Pacific. |
|
|
| Read more: Regeneration of natural resources: |
| Forests, land, oceans ^ |
|
|
| Over 1.6 million |
| acres protected |
| since 2005 |
|
|
| Walmart’s Acres for America |
| program, administered by |
| the National Fish and Wildlife |
| Foundation (NFWF), has helped |
| protect over 1.6 million acres |
| since 2005. |
|
|
| 28 |
|
|
| People in supply chains |
|
|
| We aim to source responsibly while acting as |
| a catalyst of positive transformation for the |
| well‑being of people working in consumer product |
| supply chains, working with others to realize the |
| economic promise of supply chains and to help |
| address specific systemic risks. |
|
|
| Responsible sourcing |
|
|
| Our Responsible Sourcing program sets |
| expectations of product suppliers aligned with |
| our Human Rights Statement, monitors supplier |
| performance against those expectations and works |
| through our business to continuously improve our |
| product supply chains. In FY2021, we trained more |
| than 2,700 merchandising and sourcing associates |
| on Responsible Sourcing, assessed more than |
| 14,300 third‑party audits of facilities producing |
| products for Walmart, and managed more than |
| 800 cases involving allegations of supply chain |
| misconduct. In 2021, we revised and reissued our |
| Standards for Suppliers and issued new Responsible |
| Sourcing and Forced Labor Prevention policies. |
|
|
| Creating economic opportunity for |
| people in supply chains |
|
|
| Growing, making, and transporting products can |
| significantly benefit local economies and provide |
| economic opportunity for people who work in |
| product supply chains. Walmart sources billions of |
| dollars from diverse suppliers and uses business and |
| philanthropic resources to help smaller producers |
| access markets and grow. |
|
|
| Diverse sourcing |
|
|
| Walmart uses its sourcing strategies to foster |
| equity and inclusion of underrepresented and |
| disadvantaged groups while enhancing our product |
| offering. In FY2021, Walmart’s U.S. businesses spent |
| over $13 billion with approximately 2,900 diverse |
| suppliers.5 |
|
|
| Market access for small producers |
|
|
| In Mexico, Central America, South Africa and India, |
| Walmart teams work to develop small producers as |
| suppliers and source from them to help them reach |
| Walmart’s customers. |
|
|
| Apart from Walmart’s own sourcing initiatives, |
| the Walmart Foundation also helps promote |
| market access for small producers, awarding |
| grants of just over $52 million that are expected |
| to benefit more than 293,000 smallholders (44% |
| of whom are women) in India, Mexico and Central |
| America between 2017 and the end of FY2021. |
| The grants provide access to training and capacity |
| development along with market linkages for |
| smallholders in Farmer Producer Organizations |
| (FPOs). As part of these efforts, the Walmart |
| Foundation committed $25 million over five years |
| to strengthen smallholders in FPOs in India; |
| progress to date includes 10 grantees with grant |
| awards of just over $20 million, providing reach to |
| over 170,000 smallholder farmers (57% of whom |
| are women). |
|
|
| We have committed to engage with stakeholders to address the major potential risks to the |
| dignity of workers in a minimum of 10 retail supply chains by 2025. We have focused on the |
| following supply chains to date: |
|
|
| • Apparel in Bangladesh |
|
|
| • Produce in the U.S. and Mexico |
|
|
| • Shrimp in Thailand |
|
|
| • Tuna in Thailand |
|
|
| • Electronics sourced for the U.S. |
|
|
| retail market |
|
|
| Within these supply chains, we are |
| focused on addressing issues of forced |
| labor and responsible recruitment, |
| worker safety, and gender equity. |
|
|
| We also aspire to help make responsible |
| recruitment the standard business |
| practice for employers throughout |
| global supply chains. |
|
|
| Read more: People in supply chains ^ |
|
|
| Collaborating to address systemic |
| risks to worker well-being |
|
|
| Systemic issues such as forced labor, unsafe working |
| conditions and gender inequity require collective |
| action to bring about significant, positive and |
| lasting protection of worker well‑being. Walmart |
| and the Walmart Foundation collaborate with |
| suppliers, non‑governmental organizations, |
|
|
| experts and others to address root causes of these |
| issues, foster innovative solutions and accelerate |
| adoption at scale. |
|
|
| Read more: People in supply chains ^ |
|
|
| 29 |
|
|
| Community |
|
|
| As an omni-channel retailer with |
| a physical presence in thousands |
| of communities around the |
| world, Walmart aims to serve and |
| strengthen communities through |
| our products, services, jobs and |
| other resources that help people |
| live better. |
|
|
| Issue briefs |
|
|
| Find more about each issue on the website |
|
|
| Serving communities ^ |
|
|
| Safer, healthier food & other products ^ |
|
|
| Disaster preparedness & response ^ |
|
|
| >$1.4 billion |
|
|
| in cash and in‑kind donations |
| globally, by Walmart and the |
| Walmart Foundation |
|
|
| 30 |
|
|
| COVID‑19 response |
|
|
| As COVID‑19 upended lives and ways of working |
| around the world, Walmart supported our |
| communities while prioritizing the health and |
| safety of our associates and our customers. Our |
| associates stepped up to the challenge, serving |
| our customers and supporting communities during |
| this time. |
|
|
| Access to food & essentials |
|
|
| In the U.S., with many businesses closing and |
| people staying at home needing essential items, |
| we worked to keep our stores open and stocked, |
| providing access to needed products and services, |
| including by: |
|
|
| • Maintaining our everyday low‑price discipline |
|
|
| and issuing guidance setting limits on |
| essential items. |
|
|
| • Expanding pickup and delivery services so that |
| people could access essential items without |
| having to physically come into a store. We |
| expanded to ~7,300 pickup and 5,200 delivery |
| locations globally in FY2021 and our U.S. |
| eCommerce business grew 79% in FY2021, |
| a strong signal of customer demand for |
| alternatives to traditional in‑store shopping. |
|
|
| Taking care of our associates |
|
|
| When the pandemic hit, Walmart quickly |
| implemented safety protocols and a special |
| COVID‑19 leave policy for our U.S. associates, |
| including paid time off over and above regular paid |
| time off, which remained in place throughout the |
| end of FY2021 and into FY2022. |
|
|
| In FY2021, Walmart also paid four special cash |
| bonuses (in addition to our regular quarterly |
| incentives); to U.S. hourly associates, special cash |
| bonuses totaled $1,200 for each full‑time hourly |
| associate and $600 for each part‑time hourly |
| associate, assuming associates were employed |
| on the qualifying dates for each bonus. The |
| total special cash bonuses paid during calendar |
| 2020 exceeded $1.5 billion. |
|
|
| Walmart and Sam’s Club in the U.S. strongly |
| encouraged, but did not mandate, associates to |
| get vaccinated. To help make vaccination as easy |
| as possible, the company offered appointments to |
| associates in stores and clubs, providing two hours’ |
| paid time to get a vaccination. The company also |
| enhanced its COVID‑19 emergency leave policy |
| to three days of paid leave for any vaccine side |
| effects for associates. |
|
|
| • Creating the ability for those using SNAP |
| benefits to utilize pickup and delivery. |
|
|
| Customer & associate safety |
|
|
| We implemented changes across our operations to |
| make our facilities safer for associates to work and |
| our customers and members to shop. For example, |
| in our U.S. stores and clubs we changed our hours |
|
|
| 31 |
|
|
| to allow for additional cleaning, required face |
| coverings for associates and customers, installed |
| sneeze guards at checkout and other points of sale, |
| provided contact‑free services, and conducted |
| daily associates’ temperature and health checks. We |
| adjusted our shopping and pickup hours for seniors, |
| those with disabilities and those designated high‑risk |
| by the CDC. |
|
|
| Supporting communities |
|
|
| With many businesses closing in Spring 2020 — and |
| wanting to help provide relief to Walmart associates |
| serving customers in stores — Walmart set a goal to |
| hire 150,000 new associates in the U.S. We quickly |
| met that goal, and within six months, we had hired |
| more than 500,000 new associates in the U.S. |
|
|
| Throughout the pandemic, Walmart has worked |
| closely with federal and state governments, |
| labs, and insurance companies to expand |
| COVID‑19 testing. As of the end of FY2021, we |
| supported more than 500 testing sites active |
| across the U.S. that tested hundreds of thousands |
| of people. |
|
|
| By the end of FY2021, our pharmacists (and |
| pharmacy technicians in some states) were |
| administering vaccines in dozens of states, Puerto |
| Rico and the District of Columbia. As of May 2021, |
| COVID‑19 vaccines were available in all Walmart and |
| Sam’s Club pharmacies, more than 5,100 locations |
| nationwide, across 49 states, Puerto Rico and |
| Washington, D.C. |
|
|
| To help India meet its urgent need for medical‑grade |
| oxygen, Walmart, the Walmart Foundation, |
| Flipkart and PhonePe, along with Walmart’s Global |
|
|
| Technology and Sourcing hubs, are collaborating |
| to procure vital oxygen concentrators and other |
| equipment. Extending these efforts, the Walmart |
| Foundation committed $2 million to support various |
| NGOs in India in the spring of 2021. |
|
|
| To further serve communities during the pandemic, |
| Walmart and the Walmart Foundation have given |
| more than $43 million in cash and in‑kind donations |
| to organizations working in communities around the |
| world responding to COVID‑19. Grants were directed |
| toward the areas of health care, technology and |
| food access. Read more about the organizations that |
| received funds as part of our response here. Overall, |
| in FY2021, Walmart and the Walmart Foundation |
| provided over $1.4 billion in total cash and in‑kind |
| donations globally. |
|
|
| Read more: Serving communities ^ |
|
|
| Disaster preparedness & |
| response |
|
|
| We aim to mitigate the impact of disasters |
| and related disruption on our business |
| and local communities with a focus on |
| associate safety and well‑being and |
| recovery of business operations to serve |
| communities in need. |
|
|
| Read more: Disaster preparedness |
| & response ^ |
|
|
| 32 |
|
|
| Providing safer, healthier food & other products |
|
|
| Providing safer, healthier and affordable food and |
| other products is central to our mission to help |
| people save money and live better. Our efforts |
| include policies, standards and practices to |
| sustain the safety and quality of our assortment, |
| while engaging our customers and working with |
| others on industrywide efforts in consumer |
| education, food and product safety, and access to |
| safer, healthier and affordable products. |
|
|
| Food access |
|
|
| Our omni‑channel business model provides |
| convenient access to food and other products for |
| our customers around the globe. For example: |
|
|
| • In the U.S., our stores and clubs are within |
|
|
| 10 miles of 90% of American households, and |
| our eCommerce capabilities allow us to reach |
| many more. |
|
|
| • In the U.S., we have rolled out pickup in more |
| than 3,500 Walmart and all 597 Sam’s club |
| locations, and express delivery is offered in |
| nearly 3,000 Walmart stores. We expanded to |
| ~7,300 pickup and ~5,200 delivery locations |
| globally in FY2021. |
|
|
| • In CY2020, Walmart donated more than |
|
|
| 745 million pounds of food globally; in FY2021, |
| Walmart stores, clubs, and distribution centers |
| in the U.S. donated more than 627 million |
| pounds of food. 66% of U.S. donated foods in |
| FY2021 were fruits, vegetables, dairy products |
| and meats. These donations help to improve |
|
|
| food security for those in need and strengthen |
| the charitable meal system — the network of |
| food banks, food pantries and meal programs |
| across the U.S. |
|
|
| • The Walmart Foundation also supports efforts |
| to unlock resources for community‑based |
| organizations and entrepreneurs in geographic |
| areas with limited access to food, oftentimes |
| characterized as food deserts and/or swamps, |
| focusing on removing barriers to funding |
| for BIPOC‑led organizations. |
|
|
| Food safety |
|
|
| Responsibility for food safety lies with every |
| Walmart associate and supplier. Walmart |
| maintains a global food safety compliance |
| program to assist Walmart associates and |
| suppliers in meeting that expectation. As part |
| of that program, Walmart develops policies, |
| standards, procedures and controls designed to |
| prevent, detect and remediate practices that |
| do not meet our expectations. Walmart’s Food |
| Safety Compliance team comprises experienced |
| food safety professionals who oversee our |
| food safety program. In FY2021, more than |
| 190,000 independent food safety audits were |
| conducted at Walmart stores and clubs globally |
| and more than 290,000 associates took at least |
| one food safety course. |
|
|
| Read more about food access, food and product |
| safety, and sustainable chemistry: |
| Safer, healthier food & other products ^ |
|
|
| >627 million pounds of food |
|
|
| donated by Walmart U.S. stores, clubs and distribution centers |
|
|
| >3,500 |
| Walmart U.S. |
|
|
| All 597 |
| Sam’s Club U.S. |
|
|
| stores have pickup |
|
|
| locations have pickup |
|
|
| 33 |
|
|
| Ethics & |
| integrity |
|
|
| Walmart wants to make trust a |
| competitive advantage. Integrity |
| builds trust in our business, and |
| modeling the highest standards of |
| ethics and compliance helps us create |
| and maintain a culture of integrity. |
|
|
| >942,000 |
|
|
| associates received |
| ethics training |
|
|
| 34 |
|
|
| Issue briefsFind more about each isssue on the websiteEthics & compliance ^Corporate governance ^Engagement in public policy ^Digital citizenship: Ethical use of data & responsible use of technology ^Human rights ^Highest standards of ethics & compliance |
|
|
| At every level of our company, we work to |
| create a culture that inspires trust among |
| our associates, with our customers and in the |
| communities we serve. |
|
|
| In February 2021, Walmart published our Code of |
| Conduct, which replaced the former Statement |
| of Ethics as our internal policy and external |
| statement of our values, principles and expected |
| behaviors. The code applies to all associates of |
| Walmart and its subsidiaries and to Walmart’s |
| and its subsidiaries’ board members when |
| they are acting in their capacity as directors. |
| To complement and supplement the code, |
|
|
| Walmart released new versions of 20 ethics and |
| compliance policies in 2020 and 2021, covering |
| topics ranging from Anti‑Money Laundering |
| and Financial Services to Discrimination and |
| Harassment Prevention and Trade Compliance. |
| Walmart also re‑released its Standards for |
| Suppliers in early 2021. The revised standards |
| include foundational expectations of suppliers on |
| topics not previously covered, including food and |
| product safety, consumer protection, trade and |
| sanctions compliance, conflicts of interest, and |
| fair competition. |
|
|
| Read more: Ethics & compliance ^ |
|
|
| Good corporate governance |
|
|
| operating results and |
| creating alignment |
| with our shareholders. |
|
|
| Read more: |
| Corporate governance ^ |
|
|
| Strong corporate governance starts with setting |
| the structures and incentives to help the company |
| thrive in the long term and flows through to |
| everyday practices. Our approach to corporate |
| governance includes maintaining a majority |
| independent Board with diverse backgrounds and |
| relevant experiences and skills and developing a |
| talented and diverse pipeline of leaders. |
|
|
| We design our compensation programs to support |
| our enterprise strategy and to align our leadership |
| team with our culture, strategy and organizational |
| structure. Our executive compensation programs |
| are intended to motivate and retain key |
| executives, with the goal of generating strong |
|
|
| Walmart Board of Directors 11 |
|
|
| In the last five years, |
|
|
| 3 out of 5 |
|
|
| appointed board nominees were |
| women or racially/ethnically diverse |
|
|
| As of April 2021, 25% of our Board was female |
| and 17% was racially or ethnically diverse |
|
|
| 25% female |
|
|
| 17% racially or |
|
|
| ethnically diverse |
|
|
| 98% overall attendance rate at Board |
|
|
| and Board committee meetings |
|
|
| 11 of 12 |
|
|
| Directors are non-management |
|
|
| 35 |
|
|
| Engagement in public policy |
|
|
| We strive to make a meaningful and positive |
| contribution to the countries and communities in |
| which we operate through our engagement with |
| government. Through policy advocacy, support |
| of the political process and collaborations with |
| business coalitions, we aim to support public policy |
|
|
| that is in the interests of our business, customers, |
| associates and other stakeholders. Issues of |
| focus include health and safety, climate change, |
| marketplace trust and transparency, racial equity, |
| trade and supply chains, and data privacy. |
|
|
| Read more: Engaging in public policy ^ |
|
|
| Digital citizenship: Ethical use of data & responsible |
| use of technology |
|
|
| As our customer proposition has evolved beyond |
| stores and clubs to become a more digital, |
| omni‑channel offer that blends online and |
| in‑store experiences, our approach to data and |
| technology has become central to building trust. |
| Walmart’s digital trust commitments, based in |
| Walmart’s core values, provide a foundation for |
| the company to earn and maintain customer trust |
| as we make decisions regarding new technologies, |
| services and data use; maintain policies and |
| controls regarding the use and sharing of personal |
| information; responsibly manage data, records and |
| information; and protect our information and digital |
| infrastructure from cyber intrusions. |
|
|
| For more information about our digital trust |
| commitments, privacy policies and cybersecurity |
| program please see our |
| Digital Citizenship: Ethical use of data & |
| responsible use of technology brief ^ |
|
|
| Digital Trust Commitments |
|
|
| Service: Our use of technology and data |
| will be in service of people. |
|
|
| Excellence: We strive for excellence |
| in our technology, making it simple, |
| convenient and secure. |
|
|
| Integrity: We will use data responsibly |
| and transparently and always with |
| integrity. |
|
|
| Respect: Our data practices and |
| technology will treat people fairly, with |
| dignity and respect. |
|
|
| 36 |
|
|
| Human rights |
|
|
| We respect human rights and seek to use |
| our scale, capabilities and influence to help |
| people and communities improve their lives, |
| with a focus on our salient human rights |
| issues. Our Human Rights Statement serves as |
|
|
| the foundation of our efforts to respect human |
| rights by confirming our respect for human |
| rights and articulating how our culture, values |
| and international instruments inform our approach |
| to human rights. |
|
|
| Salient human rights |
| issues |
|
|
| Key aspects |
|
|
| Treating workers with respect |
|
|
| • Freedom of association and collective bargaining |
|
|
| • Meaningful opportunities for workers to be heard |
|
|
| • Pay, working hours |
|
|
| Promoting a safe & healthy |
| work environment |
|
|
| • Physical safety and security of work premises |
|
|
| • Workplace abuse |
|
|
| • Healthy work environments |
|
|
| Providing a fair & inclusive work |
| environment |
|
|
| Combating forced & |
| underage labor |
|
|
| Read more: Human rights ^ |
|
|
| • Anti‑discrimination and harassment |
|
|
| • Diversity and inclusion |
|
|
| • Gender equity |
|
|
| • Forced labor, including debt bondage |
|
|
| • Underage labor |
|
|
| • Vulnerability of migrant workers; responsible recruitment |
|
|
| • Human trafficking |
|
|
| “ |
|
|
| We respect human |
| rights and seek to use |
| our scale, capabilities |
| and influence to help |
| people and communities |
| improve their lives |
|
|
| ” |
|
|
| 37 |
|
|
| Endnotes |
|
|
| 1. Average total compensation for fiscal year 2021 includes average hourly pay, other compensation |
| and benefits per hour for full and part time associates (excluding home office). The calculation |
| excludes the following associate types: Pharmacists, on‑site clinics, drivers, management trainees |
| and temporary associates. This does not include special cash bonuses or paid leave related to |
| COVID‑19. |
|
|
| 2. Data includes both hourly and management promotions and excludes Walmart Home Office |
|
|
| promotions. |
|
|
| 3. This includes four special cash bonuses totaling $1.5 billion paid to U.S. associates during the |
|
|
| pandemic, and regular quarterly bonuses. |
|
|
| 4. U.S. metrics include all hourly associates, excluding temporary associates. Global metrics exclude |
|
|
| associates in India and eCommerce associates in Ireland and Israel. U.S. management metrics include |
| all salaried, exempt associates. U.S. officer metrics include president, executive vice president, |
| senior vice president and vice president positions. Data for the U.S. is as of January 31, and data for |
| international markets is on a one‑month lag and on a calendar year‑end basis. |
|
|
| 5. A diverse supplier is defined as a U.S. privately held company that is recognized as 51% owned and |
|
|
| operated by a woman, minority, veteran, disabled veteran, person with a disability or member of the |
| lesbian, gay, bisexual or transgender (LGBT) community. |
|
|
| 6. On an adjusted basis between the 2015 calendar year baseline and 2019, Walmart reduced its |
| absolute Scope 1 and 2 emissions by 10.15%, equivalent to 1.98 million metric tons of CO2e. |
| Adjustments may include the effects of acquisitions and divestitures for the period in which they had |
| an effect. |
|
|
| 7. This includes generation from active or under‑development renewable and low‑carbon projects. |
| It considers the combined contribution of the renewable energy credits and power generated |
| from on‑site and off‑site projects as well as renewable energy that we receive from utility‑owned |
| renewable generation feeding into the grids where our sites are located. Third‑party‑verified |
| energy consumption data is one year in arrears (for example for FY2020, we used CY2019 energy |
| consumption). This was used in combination with the electricity procured from our renewable energy |
| projects in 2019 and the most recent grid fuel mix information obtained from the International |
| Energy Agency for the regions where we operate. |
|
|
| 8. Carbon intensity (Scopes 1 and 2 per revenue) calculation is based on emissions reported for |
|
|
| calendar year and divided by total annual revenue as measured by Walmart’s fiscal year. Absolute |
| emissions have been adjusted for most recent grid factors. |
|
|
| 9. Based on review of material handling and waste diversion processes, as reported by waste vendors, |
|
|
| food banks and stores. In cases where certified or otherwise documented weights were not available |
| due to industry challenges, they have been estimated based on waste audits, historical data, |
| extrapolation for similar facilities in size and scope, etc. |
|
|
| 10. Supplier‑reported; calculated in accordance with Walmart’s Project Gigaton Accounting |
|
|
| Methodology, available on the Walmart Sustainability Hub. |
|
|
| 11. Data as of the date Walmart’s annual Proxy Statement was filed with the SEC for 2021. Prior to 2021, |
| Walmart disclosed the gender and racial/ethnic diversity of its Board members in two ways: (1) the |
| percentage of all directors identifying as female; and (2) the cumulative percentage of all directors |
| identifying as female and/or racially or ethnically diverse. Beginning with the 2021 Proxy Statement, |
| Walmart disclosed the gender and racial/ethnic diversity of its Board separately. |
|
|
| 12. Walmart uses the term “ESG priority” in a manner similar to the way other organizations may refer to |
| their “material” ESG issues. The term is intended to cover those issues which are the most relevant to |
| our business and most important to our stakeholders. |
|
|
| 13. The calculation excludes the following associate types: Pharmacists, on‑site clinics, drivers, |
|
|
| management trainees and temporary associates. |
|
|
| 14. Average total compensation for fiscal year 2021 includes average hourly pay, other compensation |
| and benefits per hour for full and part time associates (excluding home office). The calculation |
| excludes the following associate types: Pharmacists, on‑site clinics, drivers, management trainees |
| and temporary associates. This does not include special cash bonuses or paid leave related to |
| COVID‑19. |
|
|
| 24. Meeting or exceeding Zero Waste International Alliance (ZWIA) business recognition program |
|
|
| requirements, which include adoption of the ZWIA definition of zero waste and achievement of 90% |
| or more diversion of all discarded resources from landfills, incinerators and the environment. We |
| measure reductions in food waste through use of the following: Measurement metric = total weight |
| of non‑diverted food in pounds (i.e., landfill and controlled combustion without energy recovery) / |
| total weight of all food sold in pounds. Zero waste goal and reporting scope includes waste materials |
| and products generated in Walmart’s owned facilities and its operations (stores, clubs, warehouses, |
| return centers, truck maintenance garages, etc.). |
|
|
| 25. Original goal covered U.S., Canada, Japan and the U.K. and now includes Mexico. Walmart divested |
|
|
| its retail operations in the U.K. and Japan in February and March of 2021, respectively. Going |
| forward, we will no longer disclose progress for our divested operations. |
|
|
| 15. This segment includes the Walmart U.S. stores and supply chain. |
|
|
| 16. This segment includes Sam’s Club clubs and supply chain. |
|
|
| 26. Based on reports from Feeding America. |
|
|
| 27. Includes U.S., Canada and Mexico. |
|
|
| 17. Supply chain includes associates who work in distribution and fulfillment centers but excludes drivers. |
|
|
| 28. Walmart private brand suppliers representing 81% of Walmart global private brand net sales reported |
|
|
| 18. Data includes both hourly and management promotions and excludes Walmart Home Office |
|
|
| promotions. |
|
|
| 19. See, e.g., Sundiatu Dixon‑Fyle, Kevin Dolan, Vivian Hunt, and Sara Prince, McKinsey & Co., Diversity |
|
|
| Wins: How Inclusion Matters (May 19, 2020), available at https://www.mckinsey.com/featured‑ |
| insights/diversity‑and‑inclusion/diversity‑wins‑how‑inclusion‑matters (last accessed May 3, 2021); |
| Paul Gompers and Silpa Kovvali, The Other Diversity Dividend, Harvard Business Review, (July‑August |
| 2018), pg. 72‑77 available at https://hbr.org/2018/07/the‑other‑diversity‑dividend (last accessed May |
| 3, 2021); Rocío Lorenzo, Nicole Voigt, Miki Tsusaka, Matt Krentz, and Katie Abouzahr, How Diverse |
| Leadership Teams Boost Innovation, Boston Consulting Group Henderson Institute (Jan. 23, 2018), |
| available at https://www.bcg.com/en‑us/publications/2018/how‑diverse‑leadership‑teams‑boost‑ |
| innovation (last accessed May 3, 2021). |
|
|
| 20. As of the end of FY2021, we were ~93% of expected progress to date. |
|
|
| 21. Annual Scopes 1 and 2 GHG emissions and carbon intensities correspond to the results we disclose |
| in response to the annual CDP Climate Change questionnaire and can be downloaded from the |
| CDP website. The methodology is in accordance with the GHG Protocol Corporate Accounting |
| and Reporting Standard, meaning we use the latest available emissions factors for energy grids at |
| the time of annual reporting to CDP. As a result, emissions reported to CDP in any given year are |
| subject to the grid factors available in the year of reporting. Lucideon CICS independently verified |
| Walmart’s reported Scope 1 and Scope 2 emissions, pursuant to ISO 14064‑3 (the international |
| standard for verification of greenhouse gas inventories). For more details, please refer to Walmart’s |
| Greenhouse Gas Inventory Methodology attached to our CDP disclosures. Scope 2 (market‑based) |
| emissions include the carbon reduction value of renewable electricity procured from on‑site and |
| off‑site projects. |
|
|
| 22. Carbon intensity (Scope 1 and 2 per revenue) calculation is based on emissions reported to CDP for |
| calendar year (Jan. 1 ‑ Dec. 31) and normalized by total annual revenues as measured by Walmart’s |
| fiscal year (Feb. 1 ‑ Jan. 31). The intensities correspond with the Scope 1 and 2 emissions as reported |
| in our annual CDP response and have not been adjusted for most recent grid factor updates. |
|
|
| 23. For the 2018/FY2019 calculation, we estimated emissions for Walmart Brazil operations (using |
| 2017 data as a proxy) for the period between January 2018 and August 2018 as Walmart Brazil |
| revenue for the same period are included in the FY2019 annual revenue number. Absolute emissions |
| have been adjusted for most recent grid factors. |
|
|
| packaging data. The calculation includes all private brand primary plastic packaging and single‑ |
| use plastic and reusable plastic bags globally. For the time frame of the private brands packaging |
| survey, we instructed suppliers to use their latest or most recent 12‑month period for which they |
| have data available. If they reported last year, they may use the same reporting period as the initial/ |
| prior reporting year to avoid gaps or overlap with the prior year’s submissions. Because of the sale |
| of Walmart’s Argentina business in late 2020, we were unable to capture sufficient packaging data |
| for the Argentina market. To represent this market’s business, we used the 2018‑2019 private brand |
| packaging survey for Argentina. |
|
|
| 29. Sourced from fisheries that are third‑party certified as sustainable, actively working toward |
|
|
| certification or engaged in a fishery improvement project (FIP) or Aquaculture Improvement |
| Project (AIP). FIPs are tracked on the FishChoice platform (publicly registered FIPs include FIPs and |
| Pre‑FIPs, both of which are registered with Fishsource). |
|
|
| 30. Walmart U.S. seafood suppliers were asked to report through the Seafood Metrics System the |
|
|
| total volume of the fresh and frozen, wild‑caught and farmed seafood shipped to Walmart U.S. in |
| FY2021 and the volume of that seafood that met Walmart’s requirements (certified by a designated |
| program or in a FIP or AIP). Suppliers representing approximately 100% of Walmart U.S. volume of |
| fresh and frozen, wild‑caught and farmed seafood shipped to Walmart U.S. in FY2021 responded; |
| they reported that 99.61% met Walmart’s seafood policy requirements. Reported volumes were |
| validated against Sustainable Fisheries Partnership records and Walmart business data showing |
| supplier shipments. |
|
|
| 31. Walmart Canada seafood suppliers were asked to report through the Seafood Metrics System the |
|
|
| total volume of the fresh and frozen, wild‑caught and farmed seafood shipped to Walmart Canada in |
| FY2021 and the volume of that seafood that met Walmart’s requirements (certified by a designated |
| program or in a FIP or AIP). Suppliers representing approximately 96% of Walmart Canada volume of |
| fresh and frozen, wild‑caught and farmed seafood shipped to Walmart Canada in FY2021 responded; |
| they reported that 89% met Walmart’s seafood policy requirements. Reported volumes were |
| validated against Sustainable Fisheries Partnership records and Walmart business data showing |
| supplier shipments. |
|
|
| 32. Based on reports from suppliers representing 100% of Walmart Central America fresh and frozen, |
|
|
| wild‑caught and farmed seafood in CY2020. |
|
|
| 38 |
|
|
| 33. Sam’s Club U.S. seafood suppliers were asked to report through the Seafood Metrics System the |
|
|
| 37. Walmart U.S. shelf‑stable tuna (includes canned and pouched tuna) suppliers (private brand and |
|
|
| total volume of the fresh and frozen, wild‑caught and farmed seafood shipped to Sam’s Club U.S. in |
| FY2021 and the volume of that seafood that met Walmart’s requirements (certified by a designated |
| program or in a FIP or AIP). Suppliers representing approximately 100% of Sam’s Club U.S. volume of |
| fresh and frozen, wild‑caught and farmed seafood shipped to Sam’s Club U.S. in FY2021 responded; |
| they reported that 99.99% met Walmart’s seafood policy requirements. Reported volumes were |
| validated against Sustainable Fisheries Partnership records and Sam’s Club business data showing |
| supplier shipments. Seafood locally sourced in Hawaii for our Sam’s Club locations in Hawaii was not |
| included in the reported volumes. |
|
|
| 34. Walmart Mexico national seafood suppliers were asked to report through the Seafood Metrics |
|
|
| System the total volume of the fresh and frozen, wild‑caught and farmed seafood shipped to Walmart |
| Mexico in FY2021 and the volume of that seafood that met Walmart’s requirements (certified by a |
| designated program or in a FIP or AIP). Suppliers representing approximately 61% of Walmart Mexico’s |
| national supplier volume of fresh and frozen, wild‑caught and farmed seafood shipped to Walmart |
| Mexico in FY2021 responded; they reported that 61% met Walmart’s requirements. Reported volumes |
| were validated against Sustainable Fisheries Partnership records and Walmart business data showing |
| supplier shipments. |
|
|
| 35. Sourced from fisheries that are third‑party certified as sustainable, actively working toward |
|
|
| certification, or engaged in a fishery improvement project (FIP) tracked on the FishChoice platform |
| (publicly registered FIPs include FIPs and Pre‑FIPs, both of which are registered with Fishsource). |
|
|
| 36. Sam’s Club U.S. shelf‑stable tuna (includes canned and pouched tuna) suppliers were asked to report |
| through the Seafood Metrics System the total volume of shelf‑stable tuna shipped to Sam’s Club U.S. |
| in FY2021 and the volume of that product that met Walmart’s seafood policy requirements (certified |
| by a designated program or in a FIP). Suppliers representing 100% of Sam’s Club U.S. volume of shelf‑ |
| stable tuna shipped to Sam’s Club U.S. in FY2021 responded; they reported that 3.66% met Walmart’s |
| seafood policy requirements (0.03% certified; 3.64% FIP). Reported volumes were validated against |
| Sustainable Fisheries Partnership records and Walmart business data showing supplier shipments. |
|
|
| 702 S.W. 8th St. |
| Bentonville, AR 72716, USA |
| 1‑800‑925‑6278 or 1‑800‑WALMART |
| help@walmart.com |
|
|
| national brand) were asked to report through the Seafood Metrics System the total volume of shelf‑ |
| stable tuna (includes canned and pouched tuna) shipped to Walmart U.S. in FY2021 and the volume |
| of that product that met Walmart’s seafood policy requirements (certified by a designated program |
| or in a FIP). Suppliers representing approximately 100% of Walmart U.S. volume of shelf‑stable |
| tuna shipped to Walmart U.S. in FY2021 responded. Across the assortment, suppliers reported that |
| 35.1% met Walmart’s seafood policy requirements (14% certified; 21.1% FIP). Private brand suppliers |
| reported that 85.59% (36% certified; 49% FIP) met Walmart’s seafood policy requirements and |
| national brand suppliers reported that 4.87% met Walmart’s seafood policy requirements. Reported |
| volumes were validated against Sustainable Fisheries Partnership records and Walmart business data |
| showing supplier shipments. |
|
|
| 41. Claim based on supplier‑reported data for total cotton volume, Cotton USA, Organic, Fair Trade |
| USA, and Recycled Cotton; for Better Cotton, claim based on Better Cotton Initiative’s Better |
| Cotton Platform data. |
|
|
| 42. Suppliers supplying Walmart private brand products in departments most likely to contain palm |
|
|
| oil were identified and encouraged to participate in Walmart’s palm oil survey. Excluding suppliers |
| who responded to the survey and stated that they do not supply Walmart with products containing |
| palm oil, suppliers representing 65.6% of the relevant business responded. The percentage of |
| supplier‑reported palm oil volumes in Walmart private brand products certified as sustainable is |
| the quotient of the volume of certified palm oil divided by total volume of palm oil, per the supplier |
| survey responses. |
|
|
| 38. Walmart Canada canned tuna suppliers were asked to report through the Seafood Metrics System |
|
|
| the total volume of tuna shipped to Walmart Canada in FY2021 and the volume of that product that |
| met Walmart’s requirements (certified by a designated program or in a FIP). Suppliers representing |
| approximately 98% of Walmart Canada canned tuna volume responded; they reported that 34% met |
| Walmart’s seafood policy requirements (25% certified; 9% FIP). Reported volumes were validated |
| against Sustainable Fisheries Partnership records and Walmart business data showing supplier |
| shipments. |
|
|
| 43. Suppliers supplying Walmart private brand products in departments most likely to contain pulp and |
| paper were identified and encouraged to participate in Walmart’s pulp and paper survey. Excluding |
| suppliers who responded to the survey and stated that they do not supply Walmart with products |
| containing pulp and paper, suppliers representing 74% of the relevant business responded. The |
| percentage of supplier‑reported pulp and paper volumes in Walmart private brand products certified |
| as sustainable or containing recycled content is the quotient of the volume of certified or recycled |
| pulp and paper divided by total volume of pulp and paper, per the supplier survey responses. |
|
|
| 39. Percentages are based on volume of bananas and pineapples sourced under an annual alignment. Spot |
| buy volume due to sporadic increase of demand or rejections or delay of shipping to ensure surety |
| of supply is not included. Spot buys may or may not be sustainability certified (Rainforest Alliance, |
| Sustainably Grown or Fair Trade). |
|
|
| 44. Based on reports from suppliers that represented 91.2% of Walmart U.S. private brand apparel net |
|
|
| sales and 85.7% of Walmart U.S. home textiles net sales. Walmart proxied supplier‑reported volume |
| data to determine the total volume of cotton in Walmart U.S. private brand apparel products, but did |
| not assume that any portion of cotton from non‑reporting suppliers was certified. |
|
|
| 40. Supplier reported data for total cotton volume sourced through one of the following: Cotton USA, |
| Organic, Fair Trade USA, or Recycled Cotton. Better Cotton Initiative data was derived from BCI’s |
| Better Cotton Platform data. |
|
|
| 39 |
|
|
|
|