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Does My Laptop Model Have 2 Ram Slots Or 1? | I'm planning to get a new 8 gb ram module next week and i just wanted to know if my laptop has 1 or 2 ram slots because i want to expand to 16 gb ram. (it already has 8 gb installed) My model for the laptop is 14s-dq2218ne | Hi @mohamedali2 It has 2 slots and supports 32 GB (16+16) of DDR4-3200 ram. - if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful. |
Need To Connect My Printer To A New Network But I Keep Getting The Error Message | HP desktop 2600 series. It was connected to a network before now we have a new network and it does not even give me the option to connect. The printer itself is showing the status as unknown. Please help. | Hi @NikaJamo Please follow steps from the next video: >> https://www.youtube.com/watch?v=hWgbYXF5DdA&ab_channel=CopyPrintScan * Click YES to say thank you, * Click Accepted Solution when question is answered. Best regards, ferRX. . @ferRX / I am a volunteer posting answers on my own time. |
Can I Upgrade The RAM In My HP Envy 360 15 Ey0013dx | Can I upgrade RAM in my HP Envy 360 15 ey0013dx? If so, what is the best place to buy? | @Nicole559, Your service manual (on page 1) indicates your model supports 16 GB (2x8 GB) memory. Maintenance and Service Guide You can buy a 16 GB kit (2x8 GB) DDR4-3200 memory from Amazon. Crucial RAM 8GB DDR4 3200MHz CL22 (or 2933MHz or 2666MHz) Laptop Memory CT8G4SFRA32A at Amazon.com |
Victus Gaming Laptop 15-Fa2729TX SSD SLOT | I am planning to upgrade my Victus Gaming Laptop 15-fa2729TX, what type of SSD and how many SSD slot/s does it have? | @KokonaWaduh621, This is the service manual for 15-fa2000 model series. Maintenance and Service Guide Victus by HP 15.6 inch Gaming Laptop PC Model number: 15-fa2xxx The motherboard illustration on page 39 shows one M.2 SSD drive and no empty M.2 slot is seen, so your model has one M.2 slot. Your model supports M.2 ... |
Omen 15 Dc0xx | updarade ssd M.2 NVMe 512GB PCIe Gen3 x4 2280 SSD NVMe Gen 3, is it compatible? | @Inyo Yes it is compatible, my machine (sister of yours) uses Samsung 970 EVO plus Regard BH *** **Click the KUDOS thumb up on the left to say 'Thanks'** Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. |
RAM Upgrade | hi i would like to know if i m able to upgrade the ram on this laptop currently it have 16gb | Hi: Chapter 1, page 2 of the service manual has the memory upgrade information. Maintenance and Service Guide 2 X 16 GB of memory is supported. |
What CPU Can I Upgrade My HP PAVILLION GAMING TG01-0006NP To? | Hi everyone, I’m looking to upgrade the CPU in my HP TG01 and would appreciate any recommendations. Here are my current specs: Motherboard: HP Rother 8653 (H370 chipset) Current CPU: Intel Core i7-9700 (8-core, 8-thread 1151 LGA SOCKET) RAM: 32GB DDR4-2666MHz GPU: GTX 1660 TI PLAN TO MOVE ON TO NVIDIA RTX 4060 Ti Stora... | @Ranleth, Yes, that 700-watt power supply with p/n: L80662-002 / M09027-001 / M09027-003 / M82200-002 / M86379-001, is indeed compatible with your HP Pavilion TG01-0xxx gaming desktop! As the Userbenchmark link I provided showed, the 95-watt i9-9900KF is perfectly compatible with your desktop. You'll have to check y... |
I Need A Charger Replacement For My Laptop | My laptop is the hp pavillion x 360 convertible 14 ba100nx and i broke my charger and need a replacement. I have attached the image of my current charger and was wondering which charger i should replace it with. | Below is the link to the service manual for your notebook: Maintenance and Service Guide HP Pavilion x360 14m Convertible PCIMPORTANT! This document is intende... Chapter 3, page 27 has the list of supported power adapters. You want this one, which matches the 'Replace with HP Spare' part number shown in your screen... |
Mother Card 894a ( Blizzard ) : I Must Change The Fan ( 92 Mm Pwm ? ) Of The Cpu | Hello, I need to replace the CPU fan on this PC. I went to a repair shop, but it didn't help, and now I need to find the model number of the original fan. Where can I find or request this information? Thank you in advance for your help. | Hi @GM2533 The part number is : 657103-001 System cooling fan (2,500 RPM) assembly - For use in EMEA, North American, and Latin American regions - NOT for Brazil HP System 9225 1S 2500 RPM Cooling Fan - 657103-001 | eBay - if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the... |
Wi-Fi Card Replacement For 17 G154ur | Hi, could you support reg. Wi-fi adapter replacement. for 17 g154ur (P0H15EA). Broadcom is installed, poor signal. For which one I can replace it (only Broadcom? 5G range?). Thank you in advance for support. | Hi: Do you know how many antenna wires are connected to the Broadcom M.2 Wi-Fi adapter? If there is only one, you should be able to upgrade to this dual band card which only needs one antenna wire for both the Wi-Fi and Bluetooth to work properly: Realtek RTL8821CE 802.11 ac 1x1 Wi-Fi + Bluetooth 4.2 Combo Adapter ... |
Improve HP Pavilion Dv8000 | Hello, I have a PC HP Pavilion dv8000, an AMD Turion processor ML-37 2.00 GHz, 1.00 GB of RAM, and Windows 7, I thought I could do that it was faster, it takes a long time to run and my question is if I can improve it, I read that it could be maximum 2 GB of RAM and other things, but I am confusing. What RAM is compat... | Hi: Below is the link to the service manual for your notebook: Maintenance and Service Guide Chapter 1 has the list of supported processors and memory upgrade information. You can't run W11 on the notebook because it does not meet Microsoft's minimum W11 hardware requirements and the W11 installation media wouldn't... |
How Many M.2 SSD Slots In Victus 16-S1010NT (9Z790EA) | Hi, How many M.2 SSD Slots in Victus 16-S1010NT (9Z790EA)?? This is what it says on the datasheet; Information Storage 1TB PCIe® Gen4 NVMe™ M.2 SSD 1TB PCIe® Gen4 NVMe™ Performance M.2 SSD And why does the S1010NT model appear this way on the support page, even though I entered my information correctly? Thank yo... | HP specs for your model series don't indicate your notebook supports the dual storage. Victus by HP 16.1 inch Gaming Laptop PC 16-s1000 series specifications | HP® Support This HP video for 16-s000 model series shows only one M.2 slot. Removing & Replacing Parts | Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 | HP ... |
Re: Hp Pavilion Laptop 15t-Cs200 | I want to upgrade the same Laptop. Can you advise me whether I can remove the Optene memory and install the 1TB SSD in that slot and if I do, do I need to remove the HDD? Or is it better to remove the Optene memory and replace the HDD with a SSD drive? In either case I would do a clean install. | Yes, you can remove the Optane memory and install a M.2 NVMe SSD, but before you remove the M.2 Optane device make sure you disable it in the Intel RST software, or the 2.5" drive will be inaccessible. You can retain the 2.5" drive and use it for additional storage, but you will have to remove Windows from the drive, ... |
Color Laser 150nw Not Accessible By Its IP | Bought new 150nw, download and run driver install v1.2 from 123.hp.com as guided by the quick start leaflet. The driver install managed to transfer the WLAN info to the printer and get it online. It then failed to finish with error message that the printer doesnt communicate and I should change my network settings. I'v... | @WorstXperience, Welcome to the HP Support Community! Thanks for reaching out about your query regarding your Color Laser 150nw! We're thrilled to have the opportunity to assist you and provide a solution. Since you’ve already done quite a bit of troubleshooting, here are a few additional things to check: ... |
Installing Extra Harddisk | I'm going to install an extra hard drive, on the motherboard hp 8B3C A (SMVB). How many memory slots does it have and how many SATA connectors are there? mvh inge | Below is the link to the motherboard specs for the SSID you posted: HP Desktop PCs - AkaliR system board specifications | HP® Support The number of SATA ports are not listed on the specs page, but here is an eBay listing for that model motherboard which shows it has two SATA ports. HP Pro SFF 280 G9 AKALIR INTEL RPL... |
Increasing RAM On My HP Pavilion | Hi I want to increase the RAM on my laptop by 16gb from existing 8 gb. I want to know if I can install another RAM card of 16 gb on the 2nd slot which appears to be free. The Ram card that I have in mind is as follows: SK Hynix 16GB DDR4 PC4-19200 2400MHZ ECC REG DIMM Model HMA82GR7AFR8N-UH Following are the particula... | Hi: You definitely cannot install an ECC registered DIMM in your PC and it won't even fit because that memory is used in servers and business workstation desktop PC's. If you want to install a 16 GB memory chip in the available slot, I recommend this one: Timetec 16GB DDR4 2400MHz PC4-19200 Non-ECC Unbuffered 1.2V C... |
BIOS Update On Linux | Hello Guys, I am currently trying to update my BIOS Version from F.15 to a newer one. When I enter BIOS I can not select the "Use local device" method, because it is not displayed in my BIOS. I also tried booting the newer BIOS Version, but no new Version is on the hp website. The tool provided from hp only works on... | Hi: Below is the link to the latest BIOS update for your notebook: HP Laptop PC 15s-fq2000 (2D119AV) Software and Driver Details Use a Windows PC and make a USB recovery drive to update the BIOS outside of an operating system. Watch these two videos at the links below for how to make and use the BIOS recovery flash... |
Battery | Hi!I would like to ask about Hp sleep and charge,if used a 120w adapter type c charger,it takes how long to charge my battery until full?And also I putted it for 8hours to charge,does this harm my battery? my model no is 16-xd0020AX | HP Sleep and Charge is for the charge your laptop delivers through its usb ports as for example, charging your mobile. The sleep part means it will still put out a charge even when the laptop is asleep. I think you are asking about Power Delivery which is a charge going in through the USB-C port. Your laptop needs a 28... |
Update CPU In Pavilion G6 | I want to update the CPU in a Pavalion G6. The info from the laptop is: HP Pavilion g6 Notebook PC Product number D1Q40EA#ABE Windows 10 Home 64 bits Processor Intel(R) Core(TM) i3-2370M CPU @ 2.40GHz I was looking at a Intel Core i7-3632QM @ 2.20GHz. Will it work with my motherboard? | Hi: Below is the link to the service manual for your notebook: c03593041.pdf Chapter 1 has the list of supported processors. According to the manual the Intel Core i7-3632QM is supported. One of the 45W 3rd gen quad core processors would not be supported. |
Проблемы С Bluetooth | Здравсивуйте.Помогите,пожалуйста.после обновления драйверов,перестал работать Bluetooth пишет УстройствуPCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00\4&15ed5f19&0&01E0 требуется дальнейшая установка. Пытался скачать с Вашего сайта, но ссылки видимо устарели. Ноутбук HP Compaq CQ58-d00SR <D9X65EA#ACB> | Hi: For what operating system do you need the driver for? If it is Windows, 10, the Bluetooth does not work on the newer builds of W10. Here's the link to the W10 Bluetooth driver. I believe it will install and the Ralink Bluetooth will not start afterwards. MediaTek (Ralink) Bluetooth Software Driver 11.0.761.0 ... |
Need Help With HP Officejet Pro L7580 All-In-One, Setup Software, Power Cord | Need help with HP Officejet Pro L7580 All-in-One, setup software, power cord My old and very reliable HP Officejet 6210 All-in-One stopped working, and have this other model someone gave me years ago in my Home Office called - HP Officejet Pro L7580 All-in-One. I need the setup software and power cord. Can't I just ... | Hello, I have an even older printer/scanner HP Officeject 6210 All-in-one that stopped working. But I also have an HP Officejet Pro L7580 All-in-One that I nevere used and will try to get that working (missing power cord and setup software) --- I found the power cord on Amazon and ordered it and thru PC Mag I also foun... |
800G1 SFF TPM Upgrade | Our 800 G1 TPM 1.2 ver 4.3.2, where you can download this firmware upgrade to 2.0, we try download SP87753 and SP81900 not works. | If you were wanting to upgrade the TPM 2.0 device to run W11 (some folks just want it updated to play certain video games), here is an easy way to do an in-place upgrade from W10>W11 without having to clean install Windows. Watch this video: How to Install Windows 11 on Unsupported PC in 2025 (New Easiest Method, No ... |
HP Pavilion All-In-One - 27-A276a - PCI Slot 10 (PCI Bus 3, Device 0, Function 0) Not Installed | Hi My HP Pavilion All-in-One - 27-a276a was upgraded from Win 10 to Win 11 and the Device Manager has a PCI device under other device with the following information attached to it "PCI Slot 10 (PCI bus 3, device 0, function 0)" with no other information. I thought it was the Realtek Card reader as that was the only ... | Hi, Kim: If 'PCI Device' is the exact name of the device you need a driver for, this would be the one: Realtek Card Reader Driver https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81184.exe |
Max RAM For My OMEN Gaming Laptop 16-Wf1013ns (9U5U6EA) | Hello, I wanted to know how much RAM my OMEN Gaming Laptop 16-wf1013ns (9U5U6EA) supports. I would like to know the memory in GB and the MHz that I can install. Some info: Exact model of my laptop: HP Omen 16-wf-1013ns RAM slots: 2 Motherboard name: HP 8C77 Motherboard chipset: Intel HM770 System BIOS date: 1/08/2025 ... | Hi: According to chapter 1 of the service manual for the previous model series (the only one available), your notebook supports 2 x 16 GB of DDR5-5600 MHz memory. Maintenance and Service Guide The Crucial memory report for the model series indicates it will support 2 x 32 GB of memory. HP HP OMEN 16-wf1000 | Memory... |
Can I Upgrade My HP TP01-W3003W With A Dvd Optical Drive | can i upgrade my HP TP01-W3003W with a dvd optical drive | Tyvm... Guess im to old school...lol.. Use to be you coyld add them.. |
Printer Cartridge | I have an Officejet PRo 9015. I have to replace a printer cartridge. I replaced it, but the printer says it's still out of ink. What do I do?? | Hi @NKM6, Welcome to the HP Support Community! Thanks for reaching out about your query regarding your printer! We're thrilled to have the opportunity to assist you and provide a solution. If you have replaced the ink cartridge on your HP OfficeJet Pro 9015 printer but it still indicates that the cartridge is ou... |
How To Use HP 24b016 As A Monitor ? | How to use my HP 24-b016 as a monitor ? Thanks. | You cannot use your PC's display as a monitor for another device. The HDMI port is output only. |
Can I Upgrade To Windows 11 With My HP Pavilion Power Desktop 580-105nl ? | I checked my PC with app WindowsPCHealthCheck and it says that the processor is not supported by Windows 11 (AMD Ryzen 5 1400). The questions are: 1) Can I proceed upgrading to Windows 11 anyway with no risk? 2) Is it better to change the processor and choose a supported one, as long as it is compatible with the mother... | There are no W11-supported AMD processors that will work in your PC's motherboard. See the processor upgrade specs at the link below: HP Pavilion Power 580-105nl Desktop PC Product Specifications | HP® Support IMHO, your PC should work OK on W11. If you are happy with your PC, and if you are interested in doing an ... |
Wish To Upgrade To Windows 11 | Hi I have been onto MS chat and have learnt that in order to upgrade my laptop from windows 10 to windows 11 . The laptop needs to have min spec. Which my laptop does. But I am still having issues. My laptop spec as per : Laptop types HP Paviillion Notebook Processor Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz 2.19 GHz I... | Hi: The processor doesn't meet Microsoft's minimum processor specs of an Intel 8th gen or newer core processor, and your PC's model series does not support an upgrade to a motherboard that comes with an Intel 8th generation or newer core processor. If you are happy with your PC, and if you are interested in installin... |
Missing Color Sections - Officejet Pro X476dn MF | Hello all I am having problems with the Officejet Pro X476dn MF where Magenta is missing entire sections of color and Black is faded/discolored during Print Quality Report (see picture below). We've tried the following troubleshooting steps with no joy. Ran "Clean ink smear" Ran "Clean Print Head" levels 1, 2, and 3 ... | That segment of magenta printhead failed, if it was something else you would have some traces of magenta. The printhead has several segments to create page wide printhead and one segment failed in magenta My profile on LinkedIn |
CPU Upgrade To Make My System Windows 11 Compatible. | I am currently on Windows 10 Home. My system diagnosis to upgrade to WIN11 (before WIN10 ends support in Oct) says my CPU (Intel Core i3 6100T) does not meet the requirements. I think everything else does meet the requirements (TPM 2.0, etc, etc.) One of my thoughts was to upgrade my CPU if possible to make it more... | Your PC's motherboard does not support any Intel 8th gen core processors, which Microsoft has established as the minimum processor requirement for W11. If you are happy with your PC, and if you are interested in installing W11 24H2 on your PC as is, watch this video, which is the easiest way to do it in my opinion, an... |
ADF Reports Jam But No Paper | Message says paper is jammed in ADF, but I cannot see any paper in the ADF. ADF does not take in paper. Printer works fine from manual feed (prints, copies and scans), but message still shows. | Hi @joebirrell, Welcome to the HP Support Community! Thanks for reaching out about your query regarding the paper jam error on your printer! We're thrilled to have the opportunity to assist you and provide a solution. Check ADF for Obstructions: Turn off the printer. Lift the ADF cover and remove any visible deb... |
Inquiry Regarding RAM CL Value For HP 200 Pro G4 | Hi everyone, I’m planning to upgrade the RAM on my HP 200 Pro G4, which is listed in my account. Before I go ahead with the upgrade, I was hoping to find out the CL ( CAS Latency) Value of the default RAM that comes with this model. If anyone happens to know or has upgraded their RAM before, I’d really appreciate the i... | Hi: Your PC uses DDR4-2666 CL19 SODIMM memory. You can also use DDR4-3200 CL22 SODIMM memory which will automatically bridge to 2666 MHz. |
Printer HP Envy 7640 Series 4 Stopped Making Copies From Hard Copy | printer HP Envy7640 series 4 stopped making copies from hard copy. Error message about no internet connection makes no sense. | @lilchi, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. It sounds like your HP Envy 7640 is having trouble with its standalone copy function, which should work independently of an internet connection. Here are some troubleshooting steps to fix this issue: Basic Checks... |
OfficeJet Pro 8715 Unable To Identify Original Setup Cartridge | Hi, I have an HP OfficeJet Pro 8715 All-in-One Printer that has the same problem, it's unable to identify the original setup cartridge. I tried to insert the set-up cartridge multiple times and wiped down the copper-colored contact by following the virtual assistant's guidance, but it still told me to use the SETUP ca... | @CooperShi, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. The "Use SETUP Cartridges" error on your HP OfficeJet Pro 8715 usually occurs when the printer is unable to validate the setup cartridges. Since you've already tried cleaning the contacts and reinserting them,... |
Printer Information Page Prints Perfectly But Printing Any Document Yields A Blank Page | I'm trying to print a one-page pdf that is a black ink only blank monthly calendar. The printer acts like it's printing but yields a blank page. The black ink cartridge ink level is low, but not empty. When I push the "i" button on the printer itself it prints the "Printer Information Page." Everything on it appears pe... | If I select b/w copy it produces a blank page. If I select color copy it copies the info page in what looks like black. After continuing to work on this following posting my question, I started to wonder if what you pointed out was the case, i.e., "When you press the I button the page is printed with color ink mixing ... |
HP 17-Inch Laptop Hard Drive (SSD) Upgrade From 256 GB PCIe® NVMe™ M.2 SSD To 1TB | I have a HP Laptop 17-by3xxx (LAPTOP-PSPTQDRQ) and what to upgrade the hard drive from 256 GB PCIe® NVMe™ M.2 SSD to 1TB and want to know what the best hardware is to purchase and what is compatible with my processor (Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz 1.20 GHz). Also want to upgrade my current RAM (Samsung MZV... | Hi @MissAMC All M.2 NVME disks are compatible, the important thing is to buy a known brand and check the specifications of the disk. Hp works with brands such as Crucial, Samsung, Adata , Kingston - if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer w... |
Smart Tank Plus Won'T Start - Error Code 0XC4EB8004 HW_MICCI2_V12 | I've tried resetting the printer by disconnecting power and waiting 60 seconds, but the printer goes through a restart attempt but crashes (after the cartridges move a little) with error code 0XC4EB8004 HW_MICCI2_V12. Have you any help with what I can try now ? Thanks | @RJL15041912, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. The 0XC4EB8004 HW_MICCI2_V12 error on the HP Smart Tank Plus 570 usually indicates a hardware failure, often related to the ink system, printhead, or internal electronics. Here are some steps to try: Power Re... |
After Updating To Mac OS 15.3.2 I Can'T Print On My Laser Color Jet 2600n With Driver 16.1 | After updating to Mac OS Sequoia 15.3.2. I can't print, the current driver from HP say´s it only supports OS 15.0 or earlier. Printer: Color laserjet 2600n Is there a more up to date driver available? | Hello @Nil3s , how are you ? No, unfortunately there is no more current driver for this system. The only alternative is to install a standard MAC driver. https://support.hp.com/us-en/document/ish_1994828-1994872-16 Best regards Welcome to the Community, I am a volunteer and private messages will not be answered. If ... |
What Is The Max Ram For My Zbook 15 G3 Install? | I would like to upgrade the memory to the maximum capable. Apparently can take 128gb (4x32) non ecc 2666mhz, just want to confirm before spending the money. | Chapter 1, page 2 of the service manual indicates the maximum memory is 4 x 16 GB: HP ZBook 15 G3 Mobile Workstation Maintenance and Service Guide |
Ssd Upgrade | Does the HP Omen 17-ck2012 laptop have two SSD slots that both support PCIe Gen 4, or is one of them PCIe Gen 4 and the other PCIe Gen 3? BC I want to upgrade with Samsung 990 pro PCle Gen 4x4. | @Dogukan0, According to this HP specs for Omen 17-ck2000 series, your model supports the dual storge with both M.2 slots being compatible with gen 4 NVMe SSDs. OMEN 17.3 inch Gaming Laptop PC 17-ck2000 and 17-cm2000 series specifications | HP® Support Basically, M.2 NVMe SSDs have no capacity limit. Your model shoul... |
HP305 Ink Dry Out | I have the HP DeskJet 2710e All-in-One Printer. I print once a week, 2 or even 3 sheets. Can I unplug it or will the HP305 ink dry out? | Hi @sagmanolis, ? Welcome to the HP Support Community! Thanks for reaching out about your concern! We're thrilled to have the opportunity to assist you and provide a solution. To maintain excellent print quality from your HP305 ink cartridges and prevent them from drying out, consider the following tips: Keep C... |
Brightness Keys And Some Other Don'T Work On G5 840 Elitebook After Reinstalling Windows. | Simple problem as described in the subject. There must be a simple solution, please help. | It may not be that simple. You need to have installed the graphics driver and Intel chipset driver in order for the brightness to be adjusted. If you have done that, then the only suggestion I can offer would be to install the W11 Hotkey support software that enables the Fn keys: HP EliteBook 840 G5 Notebook PC S... |
Photo Paper Error | Does anyone know how I can fix this printing issue, I load the tray with Vinyl glossy photo paper and every time I click print, it always skips like 2 whole lines of the image and ruins the whole project. I’ve cleaned the rolls and resized the image and printing job to no Avail. Should I just look into finding a new pr... | The printer can't feed that vinyl properly, so you are wasting paper and ink. My profile on LinkedIn |
I Installed My Printer Which Worked Fine But If I Try To Print It Says It Is In An Error State | I installed my printer and now it says error when I try to print. It also does not connect to my wifi with my laptop but it is connected per the printer. | Hi @Highland1234, Welcome to the HP Support Community. Thank you for posting your query. I will be glad to help you. I understand you have trouble using the printer with the error, and are not able to use it. Please try the steps shared below. Please remove the Cartridges from the Printer if possible, and try a Ha... |
Forget Admin Password HP LaserJet MFP M140w | Hello guys, I have a HP LaserJet MFP M140w and i changed the admin password . After that i forget the damn password. Can anyone please help me to resset it? Thank you | Hi @Savovic1, Welcome to the HP Support Community. Thank you for posting your query. I will be glad to help you. I understand you have trouble using the printer with the Admin password, To reset the admin password on your HP LaserJet MFP M140w, you can perform a factory reset by turning off the printer, pressing an... |
Graphics Card | Hey, I would like help finding a graphics card that fits my computer, I am looking for one that aligns with my 500w psu, thanks! I am willing to upgrade something as long as it is a reasonable amount of money. | @Tornadoranchero, Welcome to our HP Community forum! Your HP Pavilion Desktop - 550-016 (L9L40AA) as fitted with the Memphis2-S motherboard (SSID: 2B2C) and powered by a 500-watt power supply can be fitted with a variety of quality graphics cards, such as smaller-sized (dual fan) models, powered by a single 8-pin PCI... |
Thermal Pad Support | I will add m2ssd to my device, but I realize that I need to buy a thermal pad, but I don't know about the thickness, support please H?nkar Bozkurt | Many mainstream M.2 SSD products are delivered with a thermal pad. I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?" |
CD/DVD Optical Drive Replacement | Hello. I think I need to consider replacing my optical drive on my HP 590-p0054. All it does when inserting a cd is buzz intermittently, then stops. CD never loads. I've tried numerous troubleshooting steps I found on the internet. None has worked. Can't even run a cd cleaning disc. The drive is recognized in Device Ma... | Hi: Below is the link to the parts list for your PC: HP PartSurfer The DVD drive HP part number is: 853885-800 DVD - GNRC, ODD DVDSM 9.5 Slim Tray RAZR I see some for sale on eBay. You may have to remove the bezel from the current drive and install it on the replacement drive. 853885-800 for sale | eBay ... |
Paper Feed Problem | I'm using HP Deskjet 2700e and last night suddenly the paper stopped going in straight. It's pulling to the right. Looking down from the above, there is a little more space in the feeding roller on the right side. It's Sunday today and I can't get help. Any helpful input? Thank you. | Hi @Harmony520 It's great that you're planning to test the printer when you're back, and I'm here to help when you're ready to start the new subscription! Meanwhile, here are some recommendations and tips for choosing an HP printer with dual trays to make your printing process more efficient and reduce paper wast... |
Big Lag/ Freeze While Playing Assassin'S Creed Origins / Red Dead Redemption | Salut, Je viens de t?l?charger Assassin's Creed Origins sur Ubisoft Launcher. J'ai lanc? le jeu et j'ai ?t? confront? ? des ralentissements de mon pc qui durait environs1 ? 2 secondes. J'ai baiss? les settings graphiques puis relancer le jeu et m?me chose. J'ai test? sur un autre jeu qui marchait tr?s bien avant (Red D... | There is a link to my pc https://www.fnac.com/PC-Portable-Gaming-HP-Victus-15-fb0160nf-15-6-AMD-Ryzen-5-16-Go-RAM-512-Go-SSD-... |
My HP 17-E117dx Laptop Needs A BIOS Update | Hi, I just found this laptop from a secondhand store, and I'm trying to update the BIOS as the computer can't seem to read my boot drive. The current BIOS version is F.22 from Insyde. Is there any way for me to update said BIOS to a point where it can read my Linux boot drive? I have Linux Mint on the drive and am will... | Hi: The newest BIOS update I can find is F.28. Info: https://ftp.hp.com/pub/softpaq/sp79501-80000/sp79531.html Exe: https://ftp.hp.com/pub/softpaq/sp79501-80000/sp79531.exe If you can't update the BIOS in Windows, watch these two videos at the links below for how to make and use the BIOS recovery flash dri... |
Hp Omen 17 Cb0035nf Motherboard Replacement | Hello everyone, I have an HP Omen 17 (model: cb0035nf) with an RTX 1660 Ti, and recently, my laptop froze unexpectedly. After a forced shutdown, I encountered a Machine Check Exception error. I had it inspected at a repair shop, and I was told that the issue lies with the GPU, which is soldered onto the motherboard. Th... | Hi: Below is the link to the service manual for your notebook: Maintenance and Service Guide OMEN by HP 17 Laptop PC Chapter 3 has the list of supported motherboards with part numbers. I suggest you stick with either the motherboard you have now or the one with the i7-9750H processor. Intel Core i7-9750H processor... |
Inquiry About RAM Upgrade For My HP All-In-One | Hello HP Community, I hope you're doing well. I am seeking guidance regarding the possibility of upgrading the RAM on my HP All-In-One system. Currently, my system is equipped with 8GB 2400 SODIMM Samsung RAM. I have noticed that the system consistently uses nearly 80% of the available RAM, which impacts its performanc... | Hi, Sandhya: I'm doing fine, and I hope you are too. Your PC has two memory slots and can support up to 2 x 16 GB of memory. If you want to add an 8 GB memory chip in the available slot, this one should work along with the Samsung memory. Amazon.in: Buy Crucial RAM 8GB DDR4 3200MHz CL22 (or 2933MHz or 2666MHz) Lapt... |
Firmware | Can’t update firmware for this printer? | @Tomcat5691, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. We can update the firmware for the printer, it can be done either on the HP Smart app or on the printer's control panel. Please refer to the 1st and 2nd section (Plus signs) on the link below: https:/... |
Bluetooth Driver | Hi, I've notebook from hp and want it's bluetooth drivers when i click on downloads it says device is out of life so i couldn't get driver kindly help | Hi, @bluebanter The parts list for your PC indicates that it comes with a Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter. HP PartSurfer That model Bluetooth adapter does not work on the newer builds of W10. Here is the link to the only W10 driver ever released for the Ralink Bluetoo... |
Looking For BIOS File For Recovery My Laptop | My laptop update bios and failed. I need a new bios file for using recovery method. Just need it. But I can't find it. It's 14-ab103tx model. | The newest BIOS update I could find for your notebook is F.91. Below are the info and exe file links for BIOS version F.91: https://ftp.hp.com/pub/softpaq/sp99001-99500/sp99036.html https://ftp.hp.com/pub/softpaq/sp99001-99500/sp99036.exe Watch these two videos at the links below for how to make and use the BIOS r... |
System | Hi, I'm a new user here. I'm using laptop hp all day long if I leave it plugged will that affect the battery | It won't have much effect. There is one caveat. Once in a while you will need to run the battery capacity down to no lower than twenty percent and then plug it back in for a full charge. I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solu... |
ADF Jam | My printer is only 1 month old and I regularly get the message ADF Jam. The original has jammed in the document feeder.. When I thoroughly check there is no jam. When I try all the solutions to remedy this, nothing works permanently. During use of printing, copying or scanning the message reappears. | Hi @Mitchell31 Welcome to the HP Support Community! Thanks for posting your query! We're here to help you get back up and running. It sounds like your HP Smart Tank 7605 All-in-One printer's Automatic Document Feeder (ADF) might be falsely detecting a jam. Since you've thoroughly checked for physical jams an... |
Problemas Ao Digitalizar Documentos | Ol?, Desde sexta-feira, come?ou a dar problema na impressora HP Deskjet 2050 ao digitalizar documentos. Aparece uma faixa totalmente preta na margem esquerda do papel conforme anexo que estou te enviando. J? tentei ajuda com o software da pr?pria HP para saber se era algum problema de driver e nada foi constatado.... | @glalla, Thank you for your response, I'm sending a private message to assist you with the next action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply?click on this?link.... |
HP Compaq Dc7900 Ultra-Slim Desktop Upgrade | @SELESAO76, As per your PM (private message), I am posting your question in this thread: TISHRIC PCIe x16 Riser 009S Plus Video Card Dear friend, My name is Theodor, and i am writing from Greece. I am writing this message to ask you two questions about an article you wrote concerning the upgrade of an HP Compaq dc79... | @SELESAO76, You are probably referring to this discussion thread: https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Compaq-dc7900-Ultra-slim-Des..., or, come to think of it, this discussion thread: https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Upgrade-HP-Compaq-Dc7900-Ultra... |
After BIOS Update Laptop Runs Cooler But Also Slower. | After BIOS update, HP Spectre convertible model x360 15-df1010na EB0053dx laptop runs cooler but much slower. Possible to adjust CPU speed? | @Nnylg, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. Yes, you can adjust the CPU speed on your HP Spectre x360 15-df1010na (EB0053dx) to improve performance after the BIOS update. Here are some options to tweak CPU performance: Check BIOS Settings Enter BIOS (Press ... |
HP Smart Can'T Find My Printer | I've just changed my PC from a Dell Inspiron 15 with Windows 10 to a Dell Inspiron 16 with windows 11 and now my HP Smart app can't find my printer although the computer connects to it and prints. But without the HP Smart connection I can't scan? | @devonian55, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. Since your new Dell Inspiron 16 with Windows 11 can print to the printer but HP Smart can’t find it for scanning, the issue is likely related to HP Smart’s configuration rather than the printer itself. Here a... |
Can I Upgrade My Storage | My SSD is already full !!! Only 3 full games loaded .. Can I install further SSD ? | @Vid1973, Yes, you could indeed! Kind Regards, NonSequitur777 |
Have To Remove Batteries To Get Keyboard To Work | I have an HP WIreless 230 keyboard. Anytime I shut off my PC I have to remove the batteries and put them back in for my keyboard to start working. There is no on/off switch on these. This is a massive PITA. It is under warranty but it is impossible to get in touch with anybody from tech support on this website. Any sug... | @IamNotImpressed, Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. That sounds incredibly frustrating. Since your HP 230 Wireless Keyboard doesn't have an on/off switch, it should automatically reconnect when your PC is powered back on. The fact that you have to remove ... |
HP 15 Laptop Black Screen Bios Recovery With USB | I have an 15-ak100nx The laptop does not want to turn on, I can hear the fan spinning but there is no display (black screen). The wireless button is glowing orange and the caps lock light is continuously flashing. After some troubleshooting I discovered that the continuous flashing is a BIOS error. so After searching,... | There do not appear to be any drivers available at the HP support web portal for your laptop. Try the following steps. Connect the power adapter to your laptop Hold down the Windows key and the B key. Keep holding those keys down. Press the power button and release while still holding down the aforementioned keys. ... |
How Do I Unlock The Administrator Settings On My Officejet Pro 8610? | How do i unlock the administrator settings on my officejet pro 8610? I updated my wifi router and now the printer won't allow me to connect to the new router. It gives me a message: "This feature has been locked by your administrator or the person who set up the printer." I see other users asking the same question, bu... | First of all, thank you for taking the time to respond. No, this didn't address my issue because all the functions you mentioned gave the same error message I mentioned in the original post. When I tried to access it via the IP Address, I got the spinning wheel of death until it timed out each attempt. However! On an... |
Second Monitor Stopped Working | Windows is only detecting a single monitor. Both ports, cables and monitors work independently, just not at the same time. I went through diagnostic checks and found the Video Memory Extensive Check showed a status of Failed. What do I do now? | Hi @myfirecat Welcome to the HP Support Community! Thanks for posting your query! We're here to help you get back up and running. It seems like your HP Pavilion Desktop PC TP01-3000i is encountering a hardware issue with its video memory, which could explain why only one monitor is being detected at a time. ... |
Z440 (F5W13AV) BootBlock Recovery With USB | My Z440 is getting the same 8 beeps for BIOS problems (no video display). I was able to download M60_0261.bin which is the most recent bios image for F5W13AV and put it on a flash drive and connect it to the system while powered off. After booting the system up with this in the USB I can see the Flash drive hard drive ... | Good news! After powering the system down again and moving the Boot Block Recovery jumper to the left two pins from the right two, the system successfully detected the USB and even displayed the BIOS recovery sequence on the monitor! I had to use the internet way back machine to get the Workstation Series Maintenance ... |
HP Database Does Not Recognize Attached Product And Serial Number | nan | Hi @rwillenb Some older products with 8 years or more are retired from HP Support systems, maybe that could happen for specific products. You can ask here in the Community about your Laserjet M127fw printer. But also, you can find options for Support from the next links: >> https://support.hp.com/us-en/help/repair >... |
Want To Buy A ZBook But It Has A US Layout Keyboard (I Use A Nordic Layout Keyboard) Swappable? | So i really want to buy a laptop from the USA through Ebay, the seller is HP Authorized and the laptop is in good condition for a very low price. It is a ZBook Firefly G10 16". It would a perfect laptop for me but is there a way to swap out the US layout keyboard for a Nordic layout one? (I specifically need a Finnish ... | It is swappable. Unfortunately, the keyboard is part of the top cover. Does the laptop have a backlit keyboard? Does it have only Intel graphics or does it have discrete graphics? From the Maintenance & Service guide replace the -001 with -DH1 in the part numberfor I am a volunteer forum member. If my suggesti... |
Upgrade NVME Ssd | Hello, Actually i was thinking to upgrade my device's m.2 nvme ssd to 1 TB. but i don't know which generation it can support. Can any one help me regarding this? Laptop: HP pavilion 15 - ec1023ax. | @DhruvalSolanki, According to your service manual (on page 2), your model supports NVMe gen 3x4 SSDs. Maintenance and Service Guide HP Pavilion Gaming 15 Laptop PC NVMe gen 4 SSDs will work but will run at gen 3 read/write speeds. |
I Need Help, I What To Upgrade My Gpu And Maybe My Cpu | i have a 1650 super, 16Gb ram and i have i5 11400 2.60GHz my budget for gpu is a round 300/400 USD | @Fisken, Welcome to our HP Community forum! Ideally, your HP Pavilion Gaming Desktop PC TG01-2000i (4S849PA) as fitted with the Stark motherboard (SSID: 8860) can be upgraded with an i7-11700 or i7-11700F processor. You got enough RAM for now, later on you may want to consider upgrading to a 2x16GB RAM kit. Please ... |
What WiFi Card Is Compatible Wtih HP Elite Tower 600 G9 PC? | Just bought the HP Elite Tower 600 G9 PC. Looks like it did not come with wifi or bluetooth installed. Trying to find the latest wifi/bluetooth card that is compatible and instructions on how to install it. I found it might be the WiFi 6E Adapter for Intel AX211, but want to make sure. | You need to check to make sure your PC comes with the two Wi-Fi antenna wires preinstalled, because if it doesn't you will have to buy a desktop Wi-Fi kit with external antennas. This would be the best one available nowadays. Amazon.com: BE200 Desktop Kit WiFi Card WiFi 7 Supports 6GHz(BE9300), M.2 BE/AX+BT 5.4+Tri-B... |
New Desktop. | New desktop (with only 2 months of warranty) will not connect to wi/fi printer and can't get CD slot to open to insert CD to download | Your PC does not have a CD/DVD drive. That's just a plastic filler that covers the empty space where the optional DVD drive would have gone. Hardly any PC's come with DVD drives nowadays. Here's an eBay listing for your PC which shows in the specs that it does not come with an optical drive. HP M01-F3003w i5-13400 ... |
HP Victus 9J243EA Doesnt Have Any Driver | Hello everybody, I just bought Victus Gaming Laptop 16-r1041nt (9J243EA) and I installad Windows 11 (24H2) with USB drive. I created Windows 11 USB drive directly from Windows 11 Installation Media tool. I installed it perceftly. However... after installitation it asked Wireless driver. And I skipped it with CMD comman... | Hi: The reason the Intel storage controller driver didn't work for you is because that is only supported for the Intel 11th > 13th generation core processors, and your notebook has an Intel 14th gen core processor. Which leads me to this question...how did you get W11 to install on your notebook? Which storage contr... |
HP Pavilion X360 Convertible 14m-Dy0013dx Wifi Card Failure | I am looking for a compatible wifi card for my HP. Are there any out there that would work for the single antenna that this computer requires? I do not want to do a full swap to a dual antenna. | An equivalent replacement card that should work (though it is not listed in the service manual), is this one: Realtek RTL8821CE 802.11 ac 1x1 Wi-Fi + Bluetooth 4.2 Combo Adapter HP part # L17365-005 Or you can replace the existing Intel card with another one: Intel Wireless-AC 9461 802.11ac 1 × 1 Wi-Fi + Bluetooth... |
Issues Booting Kali Linux From External SSD On HP Victus 16 | Dear HP Community, I am experiencing difficulties booting Kali Linux from an external SSD on my HP Victus 16 (model s16-0040nf) laptop. The installation process completes successfully, and the system boots without issues on another device (an Asus Vivobook). However, when attempting to boot from the external SSD on th... | Dear HP Community, I am pleased to report that I have resolved the booting issue I previously encountered when attempting to run Kali Linux from an external SSD on my HP Victus 16 (model s16-0040nf). The solution involved accessing the BIOS/UEFI settings and changing the graphics mode from "Hybrid" to "Discrete." This ... |
Driver For Hp E243 | Hello, I'm looking for a driver for my display monitor (HP E243) Device manager is only indicating Generic Driver. Kindly help on how to install. Thank you. | Hi: The W10 driver should work on W11: HP E243 LCD Monitor Driver sp81712.exe |
Probl?me De Mise ? Jour De Pilotes Dans Le DEVMGMT.MSC | Bonjour ? toute la communaut?, j’esp?re que vous pourrez m’aider ? r?soudre mon probl?me de mise ? jour de pilotes. J 'ai effectu? de nombreuses recherches sur internet mais toutes se sont r?v?l?s infructueuses. Ou alors il fallait installer par exemple ? Drivers Pack ? contenant un virus malveillant, je l’ai v?rifi? s... | Hi: I can give you the driver from an equivalent HP business class desktop. You will have to manually install the driver if the auto install method doesn't work. Intel AMT LMS_SOL for AMT 6.xx 6.0.0.1179 sp56816.exe Here is a partial copy and paste of the driver setup information file which shows driver support f... |
Hp Z420 Workstation - 4 Red Light Flashes On Startup ? | Question: Today my HP Z420 workstation shut down unexpectedly while using it. When I attempted to power it back on, I received 4 flashing red lights on the power button, each also with a short beep. What does this mean? Is it a power supply failure ? Paul Tikkanen has assisted me when building this machine, a... | You're very welcome, Eric. Yes, 4 beeps, red flashing light could indicate a power supply issue. Item 3 in the troubleshooting steps after going through steps 1 and 2 indicate that at this point you should try replacing the power supply. 1. Open the hood and ensure the 4 or 6-wire power supply cable is seated into t... |
HP Compaq Elite 8300 Touch All-In-One - Windows 10 Does Not Update | Problem is as subject states. I bought this excellent, still working computer 10 years ago. Some years ago I updated to Windows 10 pro -64 bit. I have performed the update process a number of times and it does not complete and undoes the update. (I am not trying to update to Windows 11) Here are the two particular... | You're very welcome. |
RAM Upgrade For HP 15-Dy1731ms | I have the Intel® Core™ i3-1005G1 processor and would like to upgrade RAM from 8 GB to 16 GB. How many RAM slots does my computer have? One or two? I think it's one... Any help/advice appreciated! | Your laptop has two soDIMM slots. I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?" |
Samsung 4080fx Hdd Sistem Arızası | samsung proxpress m4080fx hdd sistem arızası : #s1-2445.servisi arayın diyor .ne yapmalıyım.yeni hdd taktım yazılım nasıl atacam yada yazılım atılıyormu | You require the recovery software in order to restore the operating system on the drive. If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that t... |
No Puedo Cambiar Cabezal Impresion De Smart Tank 615 Porque Al Abrir Tapas No Aparece El Cabezal | He comprado un nuevo cabezal de impresi?n negro para reemplazar el actual, pero cuando abro la puerta y luego la sub puerta los cabezales quedan a la izquierda y no se centran en la impresora para poder acceder a ellos. Ya he probado reiniciarla, pero sigue igual. Alguien me podr? ayudar a resolverlo? | Hey @julian1963 Hope you are doing fine! Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in Engli... |
Looking For Original OS That Came With OMEN By HP 17-CB0XXX MODEL | Hi We tried to format the hard drive and forgot to back up windows and original drivers for laptop : OMEN by HP 17-CB0XXX Omen is from 2014. Seems like it did mess up things and we are looking for the original factory OS and SW it came with to restore it back to full function. Sadly, whenever we try to put the Seria... | Last suggestion: Since you have Windows installed on the PC, it may still be supported by the HP cloud recovery tool to make a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your notebook. Here is an info link for how to use the utility. You will need ... |
Re: Drivers And Software | Mr. Paul, I would like to ask about how to schedule automatic system restore on Windows 11? | Hi: See if the info at the link below is of help to you: How to schedule automatic restore points on Windows 11 - Pureinfotech |
WINDOWS Boot Manager Failed To Star | windows boot manager error message: windows failed to start. a recent hardware or software change might be the cause. to fix problem: 1... 2... 3... if you do not have this disc, contact manufacturer fo assistance file: \EFI\Microsoft|Boot|BCD status: 0xc000014c info: the boot configuration data for your pc is missing ... | Oops, that's an error in the storage, that's why the startup is corrupt. Replace HDD/SSD, then reinstall Windows. |
The Bios Recovery Files Cannot Be Found Or The Files Are Corrupted | I got this message on my screen "The BIOS recovery files cannot be found or the files are corrupted" and it is asking me to insert the BIOS USB recovery drive into the PC. the problem I am not able to find the BIOS version of my PC. Could you please help me ? | Your PC's specifications indicate that it comes with a HP 'Trout' motherboard with a SSID of 87A4. HP All-in-One 24-dp0002ne Product Specifications | HP® Support This is the latest BIOS update you would use to make a USB BIOS recovery drive with on another PC: HP All-in-One PC 24-dp0000wi Software and Driver Details... |
Drivers, Why Are There None For A Laptop With Windows 10? | I installed a new SATA SSD and Windows 10 Home, now HP shows NO drivers and device manager shows some devices need the drivers. This is very disappointing. | Yes, you can order a recovery kit of the original factory image from this vendor at the link below: Computer Surgeons - Windows 10 Home - 64 Recovery Kit Part Number 856403-001 For Pavilion Notebook M... |
Got An Sd Card Stuck Inside The Sd Inserter | ok so i was just using a micro sd card and it was working perfectly fine and then when i was trying to insert it again it fell inside and i cant get it out in any way | If you can't do it yourself, you will need to take your laptop to a shop to have it removed. I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?" |
Pens For Envy 360 16ac0003na ? | I've just bought but not yet received an Envy X360 16-ac0003na. It doesn't have a pen included. There seems to be a lot of different pens available, battery and rechargeable. What is the 'tilt' feature for? What pen/pens are suitable for this model? Any views on non genuine pens? | @Rocketman11, Welcome to the HP Support Community! Thanks for reaching out about your query regarding your HP Envy 360! We're thrilled to have the opportunity to assist you and provide a solution. You're right?HP offers different types of active pens, both battery-powered and rechargeable, and it can get a l... |
Unlock Administrator On HP LaserJet Enterprise 500 MFP M525 | Hello, I am unable to unlock any menu on the management screen. The administrator and Tools menu are locked with an admin password, which I don't have. I am trying to install firmware due to error: 99.09.67. Printer HP Laser Jet Enterprise 500 MFP M525 | Are you referring to the preboot menu being locked? If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others. I am a... |
HP 9135e Printer Copy Enlarge Feature Disappeared After Automatic Firmware Update | After a recent automatic firmware update on myHP 9135e the copy resize (25% to 400%) feature no longer appears as a choice on the printer display. On an HP webpage for the HP9135e under specs it clearly says "copy resize 25% to 400%." Prior to the firmware I was able to use the feature. Two different support agents spe... | @emiguyjim, Welcome to the HP Support Community! Thanks for reaching out about your query regarding your HP 9135e Printer! We're thrilled to have the opportunity to assist you and provide a solution. Since you mentioned that two agents have already worked on this remotely and a supervisor has been involved, ... |
Printer Wakes At 5 Am And Starts Maintenance | Typical that your website doesn't work correctly. The drop down box won't allow any entry except 'Business Notebooks'. Always consistent. This is the second time in a few months that the OfficeJet Pro 6968 lights up and starts printer maintenance at 5 in the morning. This sucks. I know I can turn it off every night, bu... | @rcan1015, Welcome to the HP Support Community! Thanks for reaching out about your query regarding your printer that wakes at 5am! We're thrilled to have the opportunity to assist you and provide a solution. Printers do periodic maintenance to keep the ink flowing smoothly and prevent clogs, but I understand... |
Part Number For Battery For Product 552Y1UA Serial 5CG142BHCV | Need part number for battery for HP 17 inch laptop Product 552Y1UA Serial 5CG142BHCV | Below is the link to the parts list for your notebook: HP PartSurfer The battery part number and description is: L97300-005 3CELL BATTERY 41Wh 3.72Ah LI HW0 You can order a new battery from HP at the link below: $81.84 The HP Parts Store - HP Computer Parts - HP Printer Parts - HP parts - hp batteries - SSD - pri... |
Vertical Trimmer Option Disappeared? | Using the PDF V4 driver for the Z6 allows borderless printing while keeping scale. I used it for a week. Suddenly, the option for vertical trimming has disappeared? The solution in this post did not work for me. Before Now What happened? | At some point the driver got flipped. We are not sure how it occurred, but we have the Z6 printer and the installed driver was for the Z9. Thus, the vertical trimmer option was missing. The Z6 V4 driver was not in the list of drivers, so I don't know what happened to it? The correct driver has returned the option of v... |
HP Laptop - 15s-Eq1631nc RAM Upgrade | Hi everyone! I was wondering what is the maximal RAM upgrade compatible with HP Laptop - 15s-eq1631nc. Unfortunately, I could not find any information on that anywhere. Thank you in advance! | Hi @JackPieCZ supports 16 GB (8+8) of ram , type DDR4-2400 Maintenance and Service Guide HP 15 Laptop PC - if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful. |
Need New Screen Casing | I am looking for replacement of screen casing for HP EliteBook 840 G8 Notebook PC | where can i find it? i need repelacement of screen casing for HP EliteBook 840 G8 Notebook PC |
5 Red Led Beeps | So my pc boots up with a green led and then almost imidiatly goes into beeping 5 times with a red Led | See the troubleshooting Guide, Appendix A, page 58 for how to troubleshoot the 5-beep code error: c01516072.pdf |
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