question stringlengths 19 6.88k | answer stringlengths 38 33.3k |
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Problem Statement: This knowledge base article discusses the use of the Aspen Advisor objects Production docks and Consumption docks. | Solution: Production docks are used to model cases in which material is brought into the plant at no cost. Typical uses of production docks are to model compressed air being pulled from the environment and water being taken from a nearby ocean.
Consumption docks are used to model cases in which materials are used wit... |
Problem Statement: How do I change the default 'Advisor3' account password using AdvPassword.exe utility? This | Solution: also illustrates the procedure that can be used to force the password change to appear on all client machines by distribution of IISYS.INI file to all clients.Solution
'Advisor3' account comes with a default password and all the administrator privileges to modify the database (i.e. at the relational database ... |
Problem Statement: How can I tell if my AeBRS implementation is using a local Resource folder or a shared one?
If you follow the advice in | Solution: 113646 to add your own custom language resource, you may find it only works on the user workstation. But there is no obvious key in the AeBRS config files to specify that the resource directory contents be read from a shared path! What is theSolution to share the contents of one ...\AEBRS\resource\ directory ... |
Problem Statement: It is not immediately apparent from reviewing the Database Programmer's API manual how to retrieve values from EBRS via the AeBRS Web Service and use them. | Solution: The first step is to open a session and get a Session ID returned via OpenUserConnection. Next call the SQLSelect method to retrieve your data.
What is not as obvious is that it is necessary to use ValueOf or ValueOfArray to then use the data that has been returned (see pages 3-9 and 3-10 of the Version 6.0 D... |
Problem Statement: Margins assigned in the path.m2r_config file are not being recognized in pdf files. How can the margins for Acrobat documents be adjusted? | Solution: The margins that currently exist in the path.m2r_config file only effect Word documents. In order to manipulate the margins of your Acrobat, PDF documents, please add an additional line to the path.m2r_config file to specify the EBR_PDF_PERMISSIONS.
Example syntax would be:
EBR_PDF_PERMISSIONS = no-modify no-... |
Problem Statement: When using SQLInsert to insert data into a user table in EBRS, a 1 is returned for success, a 0 for failure. A customer may find success using multiple SQLInsert statements, but failure when those same statements include Date values. | Solution: It is not possible to insert Date values directly. It is first necessary to use the SetValueOf function. For example:
SetValueOf(myDate, 2004-05-25 00:00:00, date) // This is fixed format... and assumed to be UTC
The myDate value can then be inserted into the correct table column with SQLInsert
(The ellipses ... |
Problem Statement: The Database Wizard fails and you get an Aspen eBRS server unavailable or not updated message. | Solution: There are several possible causes for this problem.
The most likely cause may be an incorrect installation order. It is important for Version 6 to follow this installation order: (1) install 6.0, (2) run the Database Wizard, (3) install Service Pack 1, and then (4) run the Database Wizard again. At this point... |
Problem Statement: When first opening the Administrator tool, there is no default connection configured. Also, the Help files do not include a direct explanation of adding a server. | Solution: To add a specific AeBRS server to the Administrator module, follow these steps:
After opening the Administrator module, right-click on AeBRS Administrator, and choose Insert Node.
The WebServiceName by default should be AeBRSAPIService, unless you specified something different; the port number is 8080 by def... |
Problem Statement: After initial install, attempting to start MOC client causes an error box to be displayed:
Java Virtual Machine Launcher
Could not find the main class. Program will exit! | Solution: This problem occurs because the client fails to find and load the aebrs.jar file. Much like the ADSA gives InfoPlus.21 connection information back to a client, in the case of a MOC client, the AEBRS_SETTINGS.INI file on the server gives connection (i.e. addressing) information back to the client, also, specif... |
Problem Statement: On a system where Aspen eBRS/Batch.21 functionality has been enabled, the API Server debug file typically has a statement like this written to it at 10 second intervals:
12:01:44: batch21.DMQueueB21.EBR_BATCH21_QUEUE.reloadAll:SELECT OBJECT_ID,EVENT_ID, ORDER_ID,RECORD_ID,BLOCK_ID,ERROR_PROC,SIGNATUR... | Solution: This is normal operation, and the method employed by Aspen eBRS to make sure events written to the EB_BATCH21_QUEUE are written to Batch.21 on a timely basis (i.e. every 10 seconds queue contents will be read by eBRS, and then written to Batch.)
The debug key that controls whether this message gets written or... |
Problem Statement: While executing the Database Wizard, it fails with the message:
dbWizard_err_directoryNotFound
either appearing on the screen or written to the Database Wizard logfile, which is located at:
C:\Program Files\Common Files\AspenTech Shared\RepositorySetup\RepositorySetup.log | Solution: This error can occur if modifications have been to AeBRS configuration files, but the codify_all.cmd file has not been executed. codify_all.cmd reads all current configuration text files and update the Apache Web Server. It is necessary to run it after every configuration change to the AeBRS application.
You ... |
Problem Statement: Calling the SetProxyUser method can cause an Internal Java Error | Solution: The Internal Java Error is a product defect resolved in Versions 7.0 and later. However for Version 6.0.1 and earlier the error only occurs when the programmer does not include the required SetProxyOrderPhase function in their code. In 6.0.1 and earlier this call to the SetProxyOrderPhase function must come b... |
Problem Statement: When the Refresh_screen() function is set to Yes, an overflow compile error results, giving a MOC debug output like the following:
09:37:44: Exception
java.util.EmptyStackException
at java.util.Stack.peek(Stack.java:79)
at java.util.Stack.pop(Stack.java:61)
at runtime.vm.chkVMRuntime.popValue(chkVMRu... | Solution: This error can be worked around by setting RefreshableDisplayLabel Refresh with window property to NO. The error occurs because there is an execution (stack) conflict between refresh_screen() refresh and the component's own refresh method.
This known issue is documented in CQ #145384. It will be fixed in Vers... |
Problem Statement: How can I choose my own color scheme for the Procedure, Operation and Phase levels in the Order Tracking module? | Solution: AeBRS allows you detailed control over the display colors used in the Order Tracking module.
Typically, the default colors should meet most needs. However changing colors might be useful to conform to a corporate standard, or perhaps to accommodate a user who is not able to differentiate between certain color... |
Problem Statement: In an AeBRS environment, often all the client config files are set to use a shared location. So how can a setting for the local workstation be effective if the config information is all shared? | Solution: The mechanism for sharing configuration information in an AeBRS information is as follows:
On each client, in the file config.m2r_cfg, the CONFIG_PATH key is set to something like:
CONFIG_PATH = \\<myAeBRSServer>\\Program Files\\AspenTech\\AEBRS\\
where <myAeBRSServer> is a shared folder on the server.
A few ... |
Problem Statement: It might take up to one minute for the EBRS MOC client to open. | Solution: If MOC takes a long time to open, the issue may be a slow connection to the JDK components that are resident on the server. If improving network performance is not an option, then a work-around to the problem is to install the JDK components on each client, and then modify the eBRS configuration files so that... |
Problem Statement: When trying to create a Master Recipe (MR) via the API, customer gets an error. What is the minimum XML definition needed to use that function? | Solution: At a minimum, both the ID and the Version of the Master Recipe need to be specified in the XML:
MR name specified in the function call; and
MR version controlled by AeBRS.
The Master Recipe name is required because the BatchML schema dictates it (it is a standard from WBF.)
The version should not be required.... |
Problem Statement: What does Parent Product and Product's Subsystem in Aspen Operations Reconciliation and Accounting (AORA, formerly called Aspen Advisor) mean? | Solution: What is Parent Product?
In AORA, Parent Product defines a hierarchical relationship between different products. For example, three products can be defined as Gasoline, Unleaded Regular, and Unleaded Super. The Parent Product for Unleaded Regular and Unleaded Super can be set to Gasoline. This association is s... |
Problem Statement: What algorithm does Advisor use to determine Daylight Savings Time (DST) changes? | Solution: DST switches come from the operating system, and more specifically, the C-runtime libraries associated with the compiler or operating system.
Keywords:
References: None |
Problem Statement: Gauge instruments in Aspen Advisor have a checkbox which says Outage Gauge. See below for an example.
This knowledge base article defines the term outage gauge. | Solution: A typical gauge used for most tanks measures the height of liquid in the tank by measuring the distance from the bottom of the tank to the top of the liquid in the tank. This type of gauge is referred to as an innage gauge. An outage gauge works in somewhat the opposite way from an innage gauge. Namely, for a... |
Problem Statement: This knowledge base article describes the Oracle server and client version combinations that are supported for Aspen Operations Reconciliation and Accounting (AORA, formerly called Aspen Advisor). | Solution: The following versions of AORA support the referenced versions of Oracle database server and client combinations.
V7.3
Oracle 9i Database Release 2
Oracle 10g Database Release 2
Oracle Client 10.2.0.4
Oracle Client 10.2.0.5
V7.2
Oracle 9i Database Release 2
Oracle 10g Database Release 2
Oracle Client 9.... |
Problem Statement: The following error occurs when attempting to load a CHK file into a BP: | Solution: This error occurs when trying to open an older ___.CHK file (version 4 or older) in a later version of EBRS. The error can be resolved by opening the ___.CHK file in Notepad, and replace the command chkOperContainer with chkRoutineContainer in the first line. chkOperContainer is the old internal object, and c... |
Problem Statement: Attempting to use AeBRS API calls, like OpenUserConnection method, for example, fails, with a message like the following:
{0} Exception caught.>System.Net.WebException: The request failed with HTTP status 404: | Solution: Verify that if a port other than the the default 8080 is being used, that the WSDL file is updated, then run the CODIFY_ALL.CMD file. The file specific to AeBRS is the aebrs_api.wsdl file. Read pages 2-2 to 2-3 of the v6.0 AEBRS Programmer's
Keywords: {0} Exception caught.>System.Net.WebException: The request... |
Problem Statement: When starting the Aspen Production Execution Manager (formerly Aspen eBRS) MOC (or any individual Production Execution Manager module) this error occurs:
after which MOC fails to open. Subsequent attempts do not show the error at all, because the javaw.exe process is running on the PC (if it is kille... | Solution: The problem may be a failure of AeBRS to successfully connect to the AspenSplash.exe program. This is a common component used by all Aspen client applications at startup. For some reason it is not loading successfully. Take the following troubleshooting steps:
1. Using Windows Explorer make sure t... |
Problem Statement: MOC fails to start up, with this error:
Initialization of the dynamic link library C:\WINNT\System32\ddraw.dll failed. | Solution: This error can happen because of a conflict with the third-party product PC Anywhere. Uninstall PC Anywhere to resolve the error.
Keywords: Freeze
crash
startup
initialize
install
installation
References: None |
Problem Statement: While running the Aspen Database Wizard, installation fails with message:
R4003 internal error. Terminate your work saving all data and start again. If the error persist, contact the Aspen Technical Support. | Solution: There are several problems that might cause this error:
1. Correction needed to SQL Server Authentication mode.
The Aspen Database Wizard requires SQL Server to be set for Mixed Mode Authentication. To change your SQL Server environment to Mixed Mode, open SQL Server Manager, and follow these steps:
A. ... |
Problem Statement: The existing documentation provides explanations of all the various eBRS functions. However it does not necessarily show how to use a set of functions to accomplish a particular task. | Solution: In this case, the following three functions used together allow an AeBRS programmer to create and execute an order programatically without needing to interact with MOC:
CreateOrderFromControlRecipe
This function generates an Order based on information contained in XML files. The XML file contains the Control ... |
Problem Statement: API Debug file gives error like this:
19:05:46: Exception
m2r.Util.m2rNeedReloadException: E4125: Another user has changed the data, it is necessary to perform a refresh from the server. Reload at m2r.DataModel.m2rDataModel.getExternalRow (m2rDataModel.java:3634) | Solution: The E4125 error results because the signature in eBRS is generated based on the value as it is handed off to the API. For nearly all types of data, the value written to the database is of course the same as the data that can then be read back into memory. However there are several special cases:
1. Floating p... |
Problem Statement: A paragraph on page 14-23 in the AeBRS Design User Guide states:
If it evaluates to TRUE (example illustrated above) the first Unit Procedure becomes Ready again and Phase 60 that in the above case was executed and finished, becomes Ready again. All three phases (60, 61, 62) have to be re-executed wh... | Solution: The word NO should be substituted for TRUE in the paragraph above. In addition to being an error, the mistake implies that TRUE and FALSE and YES and NO are evaluated differently, when in fact they are just labels for the standard boolean operator (TRUE/FALSE) and are not different.
Keywords: true/false
yes/n... |
Problem Statement: If the SQL Server user database is restored to a different SQL Server or to the same SQL Server after either rebuilding or reloading an old version of the master database, user logons and permissions on the database may not be correct. | Solution: This is a known issue with MS SQL Server. Microsoft addresses this in several of their Knowledgebase Articles. Below are links to these articles. However Article Q240872 is the one with the key information, and below are specific steps a customer took to solve this problem with their own restored AeBRS databa... |
Problem Statement: What components of Aspen Operations Reconciliation and Accounting (AORA) need to be installed for Aspen Advisor Recon Publisher service? Also, this knowledge base article describes how to manually add this service in case it is missing after the AORA installation . | Solution: The Recon Publisher is installed as part of the AORA Expert system Installation. In order to install Recon Publisher, ensure that the `Expert Engine? sub-option is selected during the AORA installation. Other than the Expert system NO specific components need to be selected.
In cases where the Aspen Advisor... |
Problem Statement: During the expert system's initialization step the flow instrument's standardized volumetric flow is passed to the expert system to be used as the original flow. However, in some cases, the expert system's original flow can differ from the standardized volumetric reading that is displayed in the inst... | Solution: The image below shows that the standardized volumetric flow reading is 1000 m3.
However, when this standardized volume is passed to the expert system, it appears as 800 m3.
This is due to the fact that there is no product specified for the flow instrument. The image below shows that _Not in this zone ... |
Problem Statement: On Windows 2000 with SP4, when attempting to run the Aspen Database Wizard, the following error occurs:
Unable to create SoapClient30 object. | Solution: Windows 2000 SP4 is incompatible with MS SOAP 3.0. Microsoft© has provided a patch. To apply this patch, you should install Aspen eBRS 6.0.1 Service Pack and then download the executable available through the following link:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q825075
You must run the exe... |
Problem Statement: Aspen Advisor multiplies the measured volume by a Volume Correction Factor (VCF) to standardize all volumes to volume they would occupy at a given reference temperature. This knowledge base article describes how to view the VCF calculated by Aspen Advisor for a given product, temperature and pressure... | Solution: In Aspen Advisor go to Tools | System Calculator. The VCF tab will contain fields for the product, temperature and relative gravity.
The VCF will be calculated according to the equation of state that is specified for the product at the temperature and density that is specified when the Calculate button is... |
Problem Statement: In general, there are three classifications of equipment objects in a model: vessels, pipes, and instruments. Each classification is further segregated by events such as Sales, Receipts, Transfers, and Charge and Yield. Furthermore, events in Aspen Advisor can be listed based on the event type. This ... | Solution: Event type information is not saved in the database tables. The event type categories are determined in an ad-hoc fashion when the event table is queried.
Events are classified and identified by their pipes - more specifically the pipe end points. The end point 'type' is found on an object's Detail | Advanced... |
Problem Statement: When saving Expert system results logged in as superuser, Advisor returns the following message You are not authorized to save... | Solution: In version 5.5 of Aspen Advisor, the superuser User Name does not have access to save Expert system results. In later versions of Aspen Advisor, superuser has priviledge of saving the Expert System results.
Keywords: None
References: None |
Problem Statement: This | Solution: illustrates the work around If there is a huge gap in values between the volume and mass readings in Advisor. The reason for this is that if the properties are not defined in Advisor, it uses Default value for density of the liquid (which is 349.788). As a result, the volume measurement is multiplied by that ... |
Problem Statement: The creation of the tables for EBR_TEMPLATES module (MIGRATION-40-41.SQL, CREATE_TABLES_WITHOUT_STORAGE.SQL and CREATE_TABLES.SQL) have some incorrect variable declarations.
Oracle also reported problems using the system date format after running the scripts provided with the AeBRS 4.0 media. | Solution: The attached Oracle scripts have been corrected. To implement the proper scripts, please place the scripts in the AeBRS\Database folder, then execute them against the Oracle database using the Server Manager. For detailed instructions on installing the scripts, please refer to page 3-28 of the AeBRS 4.1 Insta... |
Problem Statement: In Which Table Aspen Operation Reconciliation and Accounting ( formally known as Advisor ) Simulated Tank Compositions are stored ? | Solution: AORA can simulate Tank Compositions on daily basis , based on the Tank Initial composition and the amount material received for the day. The Table named DOSMUNIT, has all the simulated values stored.
Please note that the user need to perform IRS-S to simulate the value for the next operating day.
Keywords: si... |
Problem Statement: When launching Aspen Advisor, the following error message is encountered. | Solution: Starting with Windows XP Service Pack 2, there is a feature called Data Execution Prevention (DEP) (http://support.microsoft.com/kb/875352).
1. Right-click on My Computer.
2. Select the Properties option from the context menu.
3. Select the Advanced tab in the System Properties dialog.
4. ... |
Problem Statement: The Aspen Operations Reconciliation and Accounting Reporting Tool includes a Date Selection Wizard accessible from the Menu Bar icons and from the Reporter File Menu bar options to aid in date range (start and end time) selection for generating standard reports.
This | Solution: explains how the date selection works for Daily Reports and MTD (Month To Date) Reports.Solution
First, open the Aspen Operations Reconciliation and Accounting Reporter Tool and make sure the Daily or MTD Reports you wish to generate are displayed in the Selected Reports Window Frame on the Right Hand Side of... |
Problem Statement: For ALL versions of Aspen Operations Reconciliation and Accounting (formerly known as Aspen Advisor), how do you change to or select and apply the appropriate Base System UOM Equation DLL that is required to account for the base measurement system that is to be used for a new model or that is current... | Solution: INTRODUCTION SUMMARY: -- Available Base Measurement Systems and Equation DLLs --
The yield accounting model database that is created and used by the Aspen Advisor application, now currently identified as Aspen Operations Reconciliation and Accounting (AORA), it can be configured to use one of three available ... |
Problem Statement: When Importing movements as events from Aspen AtOMS into Aspen Advisor, the TEMPERATURE (Properties of the Temporary Integrator-Volume) coming from Aspen AtOMS is showing 15oC in Aspen Advisor even though the default temperature is in Degree F. | Solution: When movements are imported to Aspen Advisor from Aspen AtOMS as events, AtOMS2Advisor interface reads the temperature specified in Atoms2Advisor.ini file located at 'C:\ProgramFiles\AspenTech\AtOMS\Interfaces\AtomsAdvConnect' directory and sends it to the temporary Integrator volume instruments. The Atoms2Ad... |
Problem Statement: This knowledge base article explains why a corrected volume may be calculated that is slightly different from the raw volume when the temperature of the reading is at the base temperature and density. A base temperature is 60F for the US model and 15C/20C for metric models. | Solution: The newer versions of Aspen Advisor (2004.2.1.x and later) use the new API 2004 standard whereas the previous versions of Aspen Advisor used the API standard 2540. While API standard 2540 corrected volumetric readings to a standard temperature and density, the API 2004 standard corrects the volumetric reading... |
Problem Statement: Aspen Operations Reconciliation and Accounting (AORA) cannot start in Windows Server 2003 R2 SP2 when full Data Execution Prevention (DEP) is enabled. When AORA is started up, it closes itself after the splash screen (verifying license...).
Checking the event log, you may find the following: | Solution: Turn ON DEP for essential Windows programs and services only.
[Instructions from Microsoft Website]
If you are logged on as an administrator, you can manually configure DEP to switch between the OptIn and OptOut policies by using the Data Execution Prevention tab in System Properties. The following procedur... |
Problem Statement: This | Solution: illustrates how to add user defined tools in the Aspen Advisor Tool bar using Configure Tools in Aspen Advisor.Solution
In order to add the user defined tools to one of the tabs in the Aspen Advisor Toolbar
Go to Tools-->Configure tools. Click add and browse for the executable of the tool that needs to be add... |
Problem Statement: Is there a way to add a Standard report to the Aspen Operations Reconciliation and Accounting (AORA, formerly called Aspen Advisor) database using Aspen Reporter? | Solution: Following is the procedure on how to save the report to the AORA database,
1. Go to the Aspen Reporter and open the model for which you want to add the reports.
2. Within the Aspen Reports go to Reports --> Report List, and select the report you want to add to the database and click on modify.
3. This opens a... |
Problem Statement: When opening the Aspen Advisor Reporter application, the user default preferences for the preferred Advisor Reports and Report Groups are no longer being loaded respectively into the Selected Reports application window and the Report Group selection drop-down box. | Solution: IMPORTANT:
The user configuration and preference settings for Aspen Advisor that were previously saved and stored in the *.ini files (aion.ini, iirpt.ini, iisys.ini, atautoprocess.ini, advexcel.ini, etc.) in ALL versions prior to v2006.5 are now saved and stored in the Windows Registry in matching keys create... |
Problem Statement: Is Windows Server 2008 a Supported Platform for Aspen Operations Reconciliation and Accounting V7.1. | Solution: NO, as per the V7.1 Release Notes for this Product, which are Correct:
Aspen Operations Reconciliation and Accounting V7.1 is NOT supported on the following Platforms:
Windows Server 2008
Non-English editions of Windows
NOTE: This applies to all associated applications licensed in the Aspen Operations Reconci... |
Problem Statement: This Knowledge Base article answers the following question: What is the meaning of MLbs in Advisor? | Solution: MLbs means 1000 pounds and MMLbs means a million pounds.
Mlbs is short hand for 1,000 pounds of mass. The s is added to indicate plurality. The capital M is from the Roman numeral system where M represents 1000. This should not be confused with the M commonly seen in the metric system which is Mega for millio... |
Problem Statement: Aspen Advisor's simulation tool is used to propagate realistic values for property, component and/or product component data to the next accounting period to be used in the event that no actual readings are imported. It is also used to track user-defined properties (such as percentage of sulfur) throu... | Solution: The update from readings strategy simply propagates today's physical property, components, and/or product component values forward to the next accounting time interval. Today's property, component, and/or product component values may represent actual readings entered by the user for the current accounting int... |
Problem Statement: I am either Upgrading to or Installing for the first time my Aspen Operations and Reconciliation Accounting software and model database using an aspenONE version (V2006.5 or Higher) that now utilizes the API 2004 specifications for API-VCF Calculation, but my site still imposes regulations that requi... | Solution: Download and/or Print and Review the PDFSolution File noted below that is attached to thisSolution
Changing between API 1980 and API 2004 for VCF Calculation.pdf
Keywords: API 1980
API 2004
AspenTech.MSC.Settings.xml
legacyvcf
VCF
Volume Compensation
Volume Correction
References: None |
Problem Statement: How can we force and/or insure that a New and separate Pipe is created for each New User-Defined Discrete Event (material movement transaction) that is manually entered or imported?
Reason for Asking:
When manually entering New Event Data using the AORA (Aspen Operations Reconciliation and Accounti... | Solution: Manual Event Creation using the AORA GUI:
NOTE: When you attempt to manually create an Event (material movement transaction) in AORA using the GUI menus and associated dialog forms and you select a Source and Destination that is already associated with a Pipe created for an Existing Event, then by default the... |
Problem Statement: Since upgrading to the Aspen Advisor V2006.0 software release, there are now 2 tanks out of the 20 tanks included in the model database that are showing the wrong temperature readings after we import the inventory and property data and run the Expert System then execute the Simulation for Properties.... | Solution: To fix the problem in Advisor and on the Advisor Reports for the 2 problem Tanks the following steps were completed:
1. In the Advisor GUI, opened the Details Dialog for each problem Tank's Lab Vessel Instrument and changed the Tag Name of the Tank's Lab Vessel Instrument to match the New Tag/Record Name ... |
Problem Statement: The following message may be observed when adding an object to an Aspen Operations Reconciliation and Accounting (AORA) model:
This knowledge base article documents this message and describes why it occurs. | Solution: This message is returned because the user has attempted to add an object to the model that is outside of the flow sheet boundary. Since the boundary limits are hard coded in AORA there is not any way to change the boundaries. Therefore any objects that are added to the AORA model need to be added within the b... |
Problem Statement: This knowledge base article describes one method that may be used to handle a Subsystem imbalance. A subsystem imbalance may occur if the subsystem tank product service is changed to another product service, which is not part of a subsystem. | Solution: There is a instrument type called Product Adjustment which may be used for adjusting imbalances around subsystem objects when there is a non subsystem tank service changed to subsystem or subsystem tank changed service to non subsystem tank. This also allows you to make adjustments in positive imbalance or n... |
Problem Statement: I am using the Aspen Operations Reconciliation and Accounting Excel Add-In to set up an Event Entry for a movement or transfer and then Import that Event Entry into the AORA model database.
The required Text Import File processed by AORA's Connect Application is created successfully by the Add-In, bu... | Solution: The errors that read like the following:
Error - 1 EIM1 Priority-> is not integer for reading.
Error - 2 EIV1 Priority-> is not integer for reading.
The associated EIM1 records and errors represent Mass Events, while the associated EIV1 records and errors represent Volume Events.
These errors are occurring (a... |
Problem Statement: This knowledge base article describes if it is possible to import the data into Aspen Operations Reconciliation and Accounting (AORA), formerly called Aspen Advisor, model for multiple days using AORA add-in through AORA Connect. | Solution: The AORA add-in does not automatically handle importing data for multiple dates. When there is data for multiple days in the spreadsheet, at the process of creating text file in the AORA add-in will build a text File for all of the data that includes multiple dates. But, when the Run AORA Connect routine is e... |
Problem Statement: This knowledge base article explains how the extrapolate options of the strap tables work in Aspen Advisor. | Solution: Aspen Advisor uses Strap Tables for Volume look up from the tank gauge readings.
If the entered Gauge Reading is within the Strap Table height, then Aspen Advisor picks up (calculates) the Volume reading from Strap Table by either the taking the value of the straight lookup if an exact match is found, or by u... |
Problem Statement: This knowledge base article describes one approach that may help to allow a large model to converge when the error
Error returned DMO system status =5
is encountered in the ASRC_XXX.log files. | Solution: The aforementioned error may occur when the Aspen Least Squares Reconciliation (ALSR) engine is used to distribute random error on a very large model.
When this error is returned check the ASRC_XXX.log files to determine the size of the sum of the square of the error encounter by the solver. In many cases the... |
Problem Statement: How to resolve the error 'The procedure entry point?............could not be located in the dynamic link library IIPL.dll.' shown in the screen capture below
One might encounter this error while opening the model after the new install or upgrade of Aspen Advisor. | Solution: This error 'The procedure entry point?............could not be located in the dynamic link library IIPL.dll.' occurs if Aspen Advisor does not locate some of the files in the dll's during the installation/upgrade. In order to resolve this issue delete all the Aspen Advisor folders as well as entries in the re... |
Problem Statement: Aspen Advisor has 'Integrator Mass / Volume' instrument to configure custody transfer meters for reconciliation purposes.
If you enter manual value for 'Integrator Mass/Volume' meter, through Advisor GUI, it will accept but the readings does not consider the flow during reconciliation. Why? | Solution: Aspen Advisor 'Integrated Mass / Volume meters' can be used in only in conjunction with Events. In Other words, Integrated mass/ volume meters readings should always come from Events. Events may be imported from Aspen AtOMS, Advisor Excel-addin or through Aspen Advisor event creation GUI. So Aspen Advisor con... |
Problem Statement: As of version 2006.5, Aspen Advisor now stores the *.INI File model configuration settings and user preferences for all but a few of the Advisor Applications in the Windows Registry rather than using the actual *.ini files that were previously stored in the Windows and Advisor Install directories for... | Solution: Use the *.INI File Settings Migration Utility provided by development and attached to thisSolution. Aspen Advisor 2006.5 introduced the relocation of the INI settings to now use the Windows System Registry instead of the previously used text-based *.INI Files that were common in ALL previous versions of Advis... |
Problem Statement: All applications which write data to Aspen Advisor place the data in the Aspen Advisor import tables. The data is then moved to the Aspen Advisor data tables using the Aspen Advisor Importer. Sometimes it becomes necessary to monitor the data in the import tables before it is moved to the data tables... | Solution: The Aspen Reporter contains reports which return the contents of each import table. ThisSolution involves creating a batch script which launches the Aspen Reporter then exports each of the import table reports to html format. The batch script which invokes the Aspen Reporter should be scheduled to execute thr... |
Problem Statement: This knowledge base article explains why all events are treated as estimated when both estimated and firm events exist on the same pipe. | Solution: Aspen Advisor's reconciliation is done on a pipe basis, not on an event basis. It is not possible to have a pipe with some estimated events and some firm events. If you need to use estimated and firm events for the same source and destination vessels you will need to define two separate pipes between these ve... |
Problem Statement: Companies may change the names of products for marketing reasons, or because of mergers or acquisitions. Although the product may have a different name, it is essentially the same product.
Most attributes of objects in Advisor models are time-stamped and show the different attribute values assigned f... | Solution: If you want to have a different product name for current and future data, and still want to maintain the old product name for historical data, then you need to create a new product global object with the new name, enter in the same default properties for it as the old product, and then re-assign your pipes, t... |
Problem Statement: How do the properties, Gas Heating Value and Mass Heating Value, affect Aspen Operations Reconciliation and Accounting calculations? | Solution: Advisor uses the Gas Heating Value (GHV) and Mass Heating Value (MHV) properties to calculate the fuel oil equivalent (FOE) liquid volume of gaseous and solid products, and there are some specifics that need to be mentioned as well about how and when these property values get applied in the FOE Calculation.
N... |
Problem Statement: What is a reclassification, and when can a material reclass occur in my AORA model?
What procedural and data entry requirements are needed to properly account for a material reclass?
What does AORA do with this Reclass information, i.e., how does it affect the system calculations and Expert System re... | Solution: Content as intended for customer viewing while the HTML form content issues currently being experienced with this and otherSolution are being Fixed.
Please also review the other related and associated AspenTech Knowledge BaseSolutions referenced to thisSolution as well which are listed again below:
Related Pr... |
Problem Statement: How do I resolve the error I/O Error received Address already in use: JVM_Bind | Solution: The error Address already in use: JVM_Bind is a common exception in Java when an application is trying to connect on a particular port and some other processes either Java or non Java is already connected on that port.
The error may be resolved by exiting out of the application then ending all Java related p... |
Problem Statement: Version 2004 uses Aspen's AFW Security model, and also has new web-based features. What are the key factors along the upgrade path to make sure that (1) the new Security Model is implemented correctly, and (2) eBRS web pages can be viewed? | Solution: Section One: Migration Advice
Follow the entire Post-Install Configuration on page 3-25 of the AeBRS Installation Guide. If using Microsoft SQL Server, note that the new required JDBC driver is not included in the install -- use the provided web address to download it from Microsoft.
AeBRS v2004 has its secur... |
Problem Statement: When Upgrading my Aspen Operations Reconciliation and Accounting application software and INI Settings to
aspenONE V7.2 and Higher from previous versions including older/former Aspen Advisor versions, then what
execution procedures are required and/or recommended by AspenTech Support in order to succ... | Solution: IMPORTANT NOTES:
There are two OPTIONS available for migrating the INI (File or Registry) Settings to the XML file.
You can either use the AUTO Migration Procedures or the MANUAL Migration Procedures as outlined in the attached How To... PDF Instruction Manual noted below.
To avoid possible migration errors... |
Problem Statement: When opening or launching any Aspen Operations Reconciliation and Accounting (AORA) applications following a clean install of Aspen software either on Windows 7 or Server 2008, one might get the following Critical Failure Errors that result in the applications immediately crashing and shutting down.
... | Solution: There are 2 options for resolving the errors (If company policy allows it, then Option 2 is RECOMMENDED):
1. If the DEP (Data Execution Prevention) is turned ON for ALL Programs, e.g., if the selected DEP option is set to the Turn on DEP for all programs and services except those I select radio button va... |
Problem Statement: Starting with aspenONE V7.2, all of the INI Configuration Settings for the Aspen Operations Reconciliation and Accounting application user and preference settings and process configurations, they are now stored in a single xml file named ?AspenTech.MSC.Settings.xml?.
Did AspenTech also include star... | Solution: Starting with aspenONE V7.2, a new INI Settings Migration Utility named ?SettingsCreate.exe? was provided to help customer?s migrate their INI (File or Registry) Settings to the new ?AspenTech.MSC.Settings.xml? file as needed.
CAUTION: Use of the ?SettingsCreate.exe? utility is NOT intended for general us... |
Problem Statement: For custom Aspen Operations Reconciliation and Accounting Reports, how do we find the link between Sales and Receipts back to the event's OBJ_TYPE?
REASONS FOR ASKING:
We are writing a Custom report outside of the Aspen Operations and Accounting Reporter Application and we want to find the link betwe... | Solution: Documented in PDF Attachment: Reporter TempTable (RDPSR and RDMSR) Source Data Linkages.pdf
** To review the DetailedSolution Summary, download and/or print the attached PDF File **
Keywords: Custom Reports
Temporary Tables
DLOEVENT
DSRPD.RPT
IND2SOURCE
IND2DESTIN
MSRPD.RPT
OBJ_TYPE
OLOCODES
PLOUNITS
RPDSR
RP... |
Problem Statement: This knowledge base article provides an example and a demo model which illustrate how to configure Excel sheets to import data into Aspen Advisor using the Aspen Advisor Excel Add-in.
Note: The superuser password in the attached demo model is superuser. | Solution: 1. Create a new text file import process within Aspen Advisor Connect. The Aspen Advisor Excel Add-in first writes data to this text file then calls Aspen Advisor Connect to import the data from the text file into Aspen Advisor.
Open Aspen Advisor Connect
Go to File | Set Imports
Click Add. For the inte... |
Problem Statement: Microsoft Visual Basic
Run-time error '-2147417851 (80010105)':
Method '%%%' of object 'ICOM_AutoHist' failed | Solution: The Excel Add-In accesses Advisor Connect as a DCOM object. In order to create this DCOM object you must:
1. Logon to this machine as an Administrator and Run Advisor Connect once (you do not need to open the model just open the application and close it).
2. This action will create the necessary entries in th... |
Problem Statement: This knowledge base article describes how to force a Aspen Advisor to re-upgrade the database table structure to the latest version when the upgrade from a previous version was not successful. This may allow new units of measure and new properties (which should have been added to the database when up... | Solution: In case the database table structure upgrade was not successful (for example, if the new property Compressibility or the new unit of measure Bars does not get added to the property list when upgrading from Aspen Advisor version 7.0.1 to a newer version) the upgrade can be executed again. Sometimes a second ex... |
Problem Statement: This | Solution: documents how to add a new user to an existing Aspen Operations Reconciliation and Accounting (AORA) model.Solution
1) Open Aspen Operations Accounting DB Tools
2) Go to File | Open Model and log in to the specified model as a 'superuser' or any account that has permissions to add the roles
3) Go to Tools | M... |
Problem Statement: This knowledge base article explains the extent to which Aspen Advisor is affected by the new Daylight Savings Time (DST) rules in March 2007. | Solution: Aspen Advisor is not directly affected by the new DST changes in March 2007. Aspen Advisor relies on the operating system time for the DST change. However, you must have the latest Microsoft patch for the new DST rules installed on your systems for Aspen Advisor and other Aspen applications to correctly recog... |
Problem Statement: Can Aspen Operations Reconciliation and Accounting (AORA) Connect be configured to import Lab Data directly from a LIMS System? | Solution: No. In order to retrieve and import data into AORA model directly from a Real-Time Database Historian or any other data system, there must exist an interface (iis3*.dll) specifically coded to reference and access the required Database Fields or History Repeat Areas where the necessary data values you desire t... |
Problem Statement: Where can I find more information on the database tables and structure that is included in the Aspen Operations Reconciliation and Accounting (AORA) Model Database formerly known as Aspen Advisor? | Solution: NOTES:
In Older AspenOne Advisor Versions prior to V2006.5, the Database Help File will be named IIDB.HLP.
As of V2006.5 the Database Help File Name was changed to aspeniidb.chm
Currently this Database Help File CANNOT be accessed from the Help File Menu option that provided in the Aspen Advisor Application G... |
Problem Statement: How does the diagram preference option Show Tank Inventory in Diagram --> Preferences... --> Objects works with Aspen Operations Reconciliation and Accounting? | Solution: Aspen Operations Reconciliation and Accounting has an option to Display the Tank Inventory in the form of a rectangular BAR that is drawn over top of the Tank's graphic image in the GUI.
This feature can be enabled by first accessing the Diagram --> Preferences... --> Objects dialog form using the application... |
Problem Statement: When utilizing Pressure Readings, does Aspen Operations Reconciliation and Accounting (formerly Aspen Advisor) expect / assume Gauge or Absolute Pressure for calculations requiring a Pressure, such as in the case of LPG Calculations to include the Mass of the Vapor (Phase) Space included in the Total... | Solution: Unless entered or imported in true Absolute Units like PSIA or otherwise specified, then the Aspen Operations Reconciliation and Accounting (AORA) calculations especially the LPG Calculations to include the Mass of the Vapor (Phase) Space as noted above expects / assumes that all pressure readings entered in ... |
Problem Statement: Aspen Advisor Floating Roof Tanks have the option to specify Critical Area section on a tank basis. This knowledge base article explains how the critical area works with Aspen Advisor floating roof tanks. | Solution: The critical area for a floating roof tank is a zone where the tank roof is neither fully floating or fully under rest. It is also referred to as a semi floating zone, critical zone, inaccurate zone or inaccurate region for the tank. In principle the tank should never operated at critical area because the inv... |
Problem Statement: A Database Trigger Example is needed for Advisor to Prevent the Import of Negative Flows into Advisor from PI. | Solution: NOTE: The best reSolution answer and/or fix long term for preventing the import of undesired negative flow data into Advisor would be to fix the data problem within PI, so that you don't send negative values (Bad Data) to Advisor and thus eliminate altogether the problem at its root.
Advisor Connect does incl... |
Problem Statement: This knowledge base article explains why the batch script command, Import, may fail with the message
Additional Parameters Needed
when importing lab pipe data or lab vessel data. | Solution: At first you may notice that the batch script which imports lab pipe or lab vessel data does not run to completion. If this occurs, place the
OpenConsole;
command as the first line in the batch script. This will generate a debug message in the console window for each line in the batch script. If the messa... |
Problem Statement: This Knowledge Base article describes how to determine whether or not a daily balance has been run for a given accounting day. | Solution: There are multiple ways to determine whether or not the expert system balance has been executed.
From Advisor:
Load the Expert System then the look in the Expert | Preferences dialog box. The reconciliation status will show 'Not Saved' if no expert results have been saved. The value displayed in this dialog b... |
Problem Statement: How to make a backup of an Advisor model | Solution: There are three steps you need to perform in order to backup the Advisor model successfully.
I. via Data Sources (ODBC) - Create an ODBC to an Access database (destination database for backup)
1. Open Data Sources ODBC from Control Panel
2. Click on either USER DSN (only one user can see this ... |
Problem Statement: Sometimes when attempting to execute a configured Aspen Operations Reconciliation and Accounting (AORA)
Connect Import Process using Batch Commands, more specifically the OpenModel command, the following
Batch Logon fail and Failed to Connect error problem occurs as shown in the screen attached below... | Solution: The typical root causes for this reported Batch Command induced execution error are as follows:
Either one or both of the User Name and/or Password was typed incorrectly or mis-spelled in the batch command.
The AORA login account (User Name and Password) specified in the batch command has been deleted and no ... |
Problem Statement: I am thinking about Upgrading my Aspen Operations Reconciliation and Accounting (AORA) system or have already Upgraded and need more information about where the application configuration and user preference settings are stored in the newer software versions.
As such I am looking for a History of the ... | Solution: AORA Application User Configuration INI Settings Location
Keywords: AspenTech.MSC.Settings.xml
INI Settings
SettingsUtility.exe
SettingsCreate.exe
AdvExcel.ini
aion.ini
ATAutoProcess.ini
iimpt.ini
iirpt.ini
iisys.ini
User and Preference Settings
References: Table
AORA Component
Prior to V2006.5
V2006.5 - V7.1... |
Problem Statement: It is not immediately apparent from reviewing the Database Programmer's API manual how to retrieve values from EBRS via the AeBRS Web Service and use them. | Solution: The first step is to open a session and get a Session ID returned via OpenUserConnection. Next call the SQLSelect method to retrieve your data.
What is not as obvious is that it is necessary to use ValueOf or ValueOfArray to then use the data that has been returned (see pages 3-9 and 3-10 of the Version 6.0 D... |
Problem Statement: Margins assigned in the path.m2r_config file are not being recognized in pdf files. How can the margins for Acrobat documents be adjusted? | Solution: The margins that currently exist in the path.m2r_config file only effect Word documents. In order to manipulate the margins of your Acrobat, PDF documents, please add an additional line to the path.m2r_config file to specify the EBR_PDF_PERMISSIONS.
Example syntax would be:
EBR_PDF_PERMISSIONS = no-modify no-... |
Problem Statement: When using SQLInsert to insert data into a user table in EBRS, a 1 is returned for success, a 0 for failure. A customer may find success using multiple SQLInsert statements, but failure when those same statements include Date values. | Solution: It is not possible to insert Date values directly. It is first necessary to use the SetValueOf function. For example:
SetValueOf(myDate, 2004-05-25 00:00:00, date) // This is fixed format... and assumed to be UTC
The myDate value can then be inserted into the correct table column with SQLInsert
(The ellipses ... |
Problem Statement: The Database Wizard fails and you get an Aspen eBRS server unavailable or not updated message. | Solution: There are several possible causes for this problem.
The most likely cause may be an incorrect installation order. It is important for Version 6 to follow this installation order: (1) install 6.0, (2) run the Database Wizard, (3) install Service Pack 1, and then (4) run the Database Wizard again. At this point... |
Problem Statement: When first opening the Administrator tool, there is no default connection configured. Also, the Help files do not include a direct explanation of adding a server. | Solution: To add a specific AeBRS server to the Administrator module, follow these steps:
After opening the Administrator module, right-click on AeBRS Administrator, and choose Insert Node.
The WebServiceName by default should be AeBRSAPIService, unless you specified something different; the port number is 8080 by def... |
Problem Statement: After initial install, attempting to start MOC client causes an error box to be displayed:
Java Virtual Machine Launcher
Could not find the main class. Program will exit! | Solution: This problem occurs because the client fails to find and load the aebrs.jar file. Much like the ADSA gives InfoPlus.21 connection information back to a client, in the case of a MOC client, the AEBRS_SETTINGS.INI file on the server gives connection (i.e. addressing) information back to the client, also, specif... |
Problem Statement: On a system where Aspen eBRS/Batch.21 functionality has been enabled, the API Server debug file typically has a statement like this written to it at 10 second intervals:
12:01:44: batch21.DMQueueB21.EBR_BATCH21_QUEUE.reloadAll:SELECT OBJECT_ID,EVENT_ID, ORDER_ID,RECORD_ID,BLOCK_ID,ERROR_PROC,SIGNATUR... | Solution: This is normal operation, and the method employed by Aspen eBRS to make sure events written to the EB_BATCH21_QUEUE are written to Batch.21 on a timely basis (i.e. every 10 seconds queue contents will be read by eBRS, and then written to Batch.)
The debug key that controls whether this message gets written or... |
Problem Statement: While executing the Database Wizard, it fails with the message:
dbWizard_err_directoryNotFound
either appearing on the screen or written to the Database Wizard logfile, which is located at:
C:\Program Files\Common Files\AspenTech Shared\RepositorySetup\RepositorySetup.log | Solution: This error can occur if modifications have been to AeBRS configuration files, but the codify_all.cmd file has not been executed. codify_all.cmd reads all current configuration text files and update the Apache Web Server. It is necessary to run it after every configuration change to the AeBRS application.
You ... |
Problem Statement: Calling the SetProxyUser method can cause an Internal Java Error | Solution: The Internal Java Error is a product defect resolved in Versions 7.0 and later. However for Version 6.0.1 and earlier the error only occurs when the programmer does not include the required SetProxyOrderPhase function in their code. In 6.0.1 and earlier this call to the SetProxyOrderPhase function must come b... |
Problem Statement: When the Refresh_screen() function is set to Yes, an overflow compile error results, giving a MOC debug output like the following:
09:37:44: Exception
java.util.EmptyStackException
at java.util.Stack.peek(Stack.java:79)
at java.util.Stack.pop(Stack.java:61)
at runtime.vm.chkVMRuntime.popValue(chkVMRu... | Solution: This error can be worked around by setting RefreshableDisplayLabel Refresh with window property to NO. The error occurs because there is an execution (stack) conflict between refresh_screen() refresh and the component's own refresh method.
This known issue is documented in CQ #145384. It will be fixed in Vers... |
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