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Problem Statement: When using Exchanger Design & Rating (EDR), I’m getting “Warning 1832: Obsolete Physical Properties Warning/Message”. What does it mean? | Solution: Warning 1832: Obsolete Physical Properties Warning/Message, is related to unnecessary physical properties being specified. This usually happens when any of the process streams is single-phase, but two-phase physical properties have been entered. The warning can be easily removed by deleting the additional phy... |
Problem Statement: Where can I see the "Data Recorder" in the Aspen HYSYS V8.X? | Solution: This tool is no longer available after HYSYS V8.0. Now, the items listed on the "old" Databook (i.e Data Tables, Strip Charts, Case Studies) are listed under the Navigation Pane, in the Simulation Environment
Keywords: Data Recorder, Databook
References: None |
Problem Statement: The solution status of an Adjust block is a variable that cannot be imported into a spreadsheet. In V8.8, it is possible to ‘drag and drop’ the check box in the Adjust window to a cell in the spreadsheet. This, however, does not work in other V8 versions, such as V8.4 or V8.6. This problem is mainly ... | Solution: A workaround for this situation consists in monitoring the status of Adjust blocks in a simulation in the Adjust manager (located in the Home ribbon).
The value in the Status column in this menu can, however, be imported into a cell in a spreadsheet (e.g. A1) by dragging and dropping.
In the case of an ig... |
Problem Statement: What are the supported chemical and physical solvents for Acid Gas Package in Aspen HYSYS V8.6? | Solution: The Acid Gas property package introduced in Aspen HYSYS V8.4 version allows for the rigorous modeling of gas sweetening processes.Â
Please use the following list as a reference to ensure that you are selecting supported amine components in Acid Gas Cleaning Package in Aspen Hysys V8.6 version. Please not... |
Problem Statement: There are a number of ways in which the Exchanger Design and Rating (EDR) Suite can be linked to Aspen Plus;
· In the EDR standalone program, the File | Import From | Aspen Plus, may be used where a Aspen Plus file is then selected, where the simulation case is searched for heater/coolers and Hea... | Solution: If the above message is generated, then check that the Aspen Plus file name does not contain any “.” (dot) in the name, other than before the extension. If a dot is present, then remove and try linking again.
Keywords: Failed to generate Aspen Plus APPDF, EDR linking, heating curves, cooling curves
Reference... |
Problem Statement: How do I model and optimize a Spray Dryer in Aspen Plus? | Solution: The attached Aspen Plus V8.4 demo will show you how an industrial spray dryer can be modeled in Aspen Plus and how such dryer can be optimized to reduce its energy demand while also staying within the product specifications. There is an associated PDF to guide you through the steps.
This example will cover
·... |
Problem Statement: AOC-based collection program, Collect.exe, does not run if there is a invalid tag in the collection list. The observed error is :
Validating tags...
IDB: IDB_Valid failure: PDB: Error Validating: check $ACODHOME/etc/valid.err
TST: Cannot validate the tags against the real-time database.
TST: PC501... | Solution: s:
The Collect.exe does not have a facility to report invalid tag but the Data Collection Utility in DMC3 Builder does. In order to use the tag validation function in DMC3 Builder, the collect tag list needs to be converted to a .CSV file with the following format (you can use MS Excel to edit the file)
Dat... |
Problem Statement: Jump Start Guide for getting started with interactive sizing rigorous heat exchanger models in Aspen Plus. | Solution: Learn about the new workflow in Aspen Plus V8.0 for sizing rigorous Shell&Tube and AirCooled models inside your Aspen Plus simulation. Follow our step-by-step guide to transform a simple exchanger in the attached Aspen Plus file into a rigorous Shell&Tube model. The solution file for the final EDR exchanger i... |
Problem Statement: This knowledge base article describes the steps required to move from user-based (Standalone) licensing to Network Licensing. | Solution: Standalone licenses reside on each client computer. When Standalone licenses are used every user must install the license file locally on each computer that will use AspenTech software. When a Network or Token license is used, the license file is installed on a centralized license server and the licenses are ... |
Problem Statement: Installation of Microsoft SQL Server Express 2012 SP2 guide. | Solution: As part of the Aspen Product Suites, the user is required (in most cases) to install Microsoft SQL Server Express 2012 SP2 as a prerequisite. AspenTech provides a copy of Microsoft SQL Server Express 2012 SP2 on the aspenONE Media. Below is a step by step guide to install the software.
1. From the aspenONE... |
Problem Statement: Aspen Audit and Compliance Manager(AACM) keep showing "Please wait while searching for records" but no records returned when click on "submit Query" button | Solution: Firstly, Please check KB000001436 (Aspen Audit & Compliance Manager setup and troubleshooting guide) and ensure there is no configuration issues.
Next, Please add the website to Compatibility View in Internet Explorer and test again.
If the issue still exists, please contact AspenTech for help.
Keywor... |
Problem Statement: How to fix aspenONE Engineering Suite V10 Install hangs or stops at certain percentage? | Solution: In this situation, the user is login as a Non-Administrative User Account installing the aspenONE Engineering V10.0 Suite manually on Windows 10.
The user account does not have privileges to modify the system registry; therefore, rebooting the machine will not change the system pending reboot status.
The aspe... |
Problem Statement: When reopening Aspen Batch Modeler file there are no results available, so user must rerun the simulation to check results. Is it possible to save Aspen Batch Modeler file with results included? | Solution: Aspen Batch Modeler file is not saving results by design. However, to save a file with the results one can create a snapshot in the end of the run, and then automatically load the snapshot while opening the simulation.
To create and manage the snapshots:
1. Open Tools| Snapshots:
2. When results are availabl... |
Problem Statement: How do you run Hysys in read only mode with the Hysys_runtime license? | Solution: Hysys can be run in a read only mode, using the runtime mode, you’ll use the Hysys_Runtime license instead of the Hysys_Process license to open the software consuming 8 tokens instead of the 14 required to run the complete mode,
These are the steps to run hysys on read only mode:
1. Open a Command windows (Op... |
Problem Statement: How do I install Aspen Engineering Products v9 on a client machine without the Aspen Properties Enterprise Database (APED) to connect to a remote APED Server? | Solution: Many customer environments do not allow installing any databases on a local user machine. These customers will maintain a central SQL Server hosting all the databases.
To host a Aspen Properties database on a SQL Server for v10, please follow Article 000044681
Configure the client machine to disable local A... |
Problem Statement: HYSYS V8.4 에서 Equilibrium Plot 이 작동하지 않습니다. | Solution: 이것은 V8.4 에서 발생하는 문제이며, Aspentech 에서는 Fix 는 발행하지 않았으나 간단한 해결 방법이 존재합니다.
먼저 V8.4 의 Equilibrium Extension 을 Unregister 한 후에 다른 버젼의 Equilibrium Extension 을 다운로드 합니다. (V8.6 이상).
다음, 다운로드한 DLL 파일을 다시 Registration 합니다.
첨부는 V10 의 Extension 입니다.
Keywords: Equilibrium plots, VLE, TXY
References: None |
Problem Statement: In Aspen Plus we can report many calculated properties on stream results forms and on the flowsheet by creating property sets. However, in Aspen Plus Dynamics, the Material stream only reports some properties and we cannot edit the stream type. This tech tip goes through how to report additional prop... | Solution: Follow these steps to learn how to report pH for a stream in Aspen Plus Dynamics.
1. Open attached Aspen Plus file Start-Example.bkp
2. In this file a property set called pH has been created and the pH is reported on the streams using global data.
3. Export the simulation as flow driven to Aspen Plus Dynami... |
Problem Statement: What is the difference between choked/critical flow and choked/critical velocity? | Solution: The mass flow through an orifice is a function of three basic parameters:
velocity
upstream density
orifice area
Below a certain upstream to downstream pressure ratio (P2/P1), the velocity through the orifice reaches sonic velocity. Further increase in upstream pressure (or decrease in downstream pressure) do... |
Problem Statement: Can Aspen Framework Role Based Security components be used within a .NET application? | Solution: Yes. This ASP.NET example, implemented in C#, illustrates how this can be accomplished.
The out-of-process client interface to the role based security system (AFW Security Client Service) is used in this example. This is the perferred interface for connecting a server application to the AspenTech Role Based S... |
Problem Statement: How can I view the Scheduling Tools ribbon in Aspen Plant Scheduler? | Solution: To view the Scheduling Tools ribbon, containing a number of tools you use for the Campaign Manager, verify the following:
The case meets the tier requirement by being open in either PS-EA or PS-EO. Use the PS_TIER switch in the APPDATA table to specify the case type. Please refer to the following KB for more ... |
Problem Statement: What is the benefit of using the deadtime estimation feature located under Case Editor in APC Builder? | Solution: Deadtimes can commonly be mis-identified as fast dynamics by both FIR and SubSpace (more so in FIR). APC Builder has the capability to estimate the deadtimes for individual response curves before the main identification is performed. APC Builder then provides the user with the option of enforcing the deadtime... |
Problem Statement: Is it possible to setup controller simulations for operator training purposes using PCWS as a Human Machine Interface (HMI)? | Solution: Both DMCPlus Desktop and APC Builder have simulation tools that allow control engineers to run the controller off-line to test and adjust the tuning. However the interface for these simulations tools are not build to be used as training tools for operators. It is possible to simulate a DMC controller using ... |
Problem Statement: I have 2 models that both use the same working folder directory. If I use 'reload crudes data' on one model to bring in a new distillation table for testing, do I end up using the new distillation table information for both models? | Solution: As a best practice, we would recommend users to do the following to avoid the same crude data (new distillation table) being used in both models:
- Even if both models are using the same working folder, create different MODEL ID for each one. For instance, MODEL ID: MODEL1 for Model 1; MODEL ID: MODE... |
Problem Statement: What is the meaning of rows/columns in LPSOL table? | Solution: Aspen Refinery Multi-Blend Optimizer(MBO) writes matrix rows/columns in LPSOL table when the "Save Solution to Database", option is selected. In this event, MBO will to save the optimizer solution by row and column to the LPSOL table in the Aspen Refinery Multi-Blend Optimizer database.
The table has the f... |
Problem Statement: Is there a way to prevent an application from starting when the RTE service starts? | Solution: For the Windows 2008 Server, edit the file: C:\ProgramData\AspenTech\RTE\V7.3\Config\AspenTech.ACP.RTE.config and remove the application from the list.
Note that you will need to start Notepad with ?Run as administrator? to save the file.
On Windows 2003 Server the file is located in C:\Documents and Sett... |
Problem Statement: How do I get the desired cost values into the AB_BLN_QUALITIES table in the GIVEAWAY_COST field? | Solution: Here are the steps (by Blend event) to populate the GIVEAWAY_COST field in AB_BLN_QUALITIES when you export a blend:
1.- Select from the “Advanced” tab “Property Giveaway Cost” option (Single Blend Optimization dialog box)
2.- Under “Property Specification” section (Optimization tab) put the numbers you want ... |
Problem Statement: How do I activate Aspen DMC3 functionality in V8.4 and V8.5? | Solution: The license file has to have the SLM_RN_APC_DMC3 key instead of the SLM_APC_AM key.
The DMCplus controller must have set "Enable SmartStep technology in the online controller" SMSTENB, "Enable Performance Monitoring in Aspen Watch" AWENB and "Enable Adaptive Modeling features" AMENB. Edited via DMCplus Buil... |
Problem Statement: What are the changes to the SmartStep engine in V7.3 CP3 and subsequent releases? | Solution: The SmartStep engine has been simplified to eliminate unnecessary and rarely used features, while at the same time includes new useful features. The various improvements to the SmartStep engine have been listed below.
· Reduction in number of required user-specified tuning parameters
Configure [CONFI... |
Problem Statement: What is mpf_manage applist? | Solution: 'mpf_manage applist' is a command prompt statement to find out what is loaded in the mpf_manage region. Most of the time it would only show DMCplus controller and IQ applications. Occasionally other applications defined by the 'mpf_manage appstart' command such as collect (if running) would also show up.
... |
Problem Statement: How do AspenTech APC applications communicate with Foxboro I/A DCS? | Solution: Foxboro I/A allows two types of connections from an external application-
a. directly to DCS
b. to software objects (called Application Objects) which constitutes the FoxBridge interface
Cim-IO for FoxAOS is used to access the Application Objects (type-b) in FoxBridge; while Cim-IO for FoxAPI is used t... |
Problem Statement: The Aspen SQLplus help file contains an example of reading Microsoft Excel spreadsheet contents. When testing this it returns the data, but locks the spreadsheet file to other users. How can the lock on the spreadsheet be removed? | Solution: Here is the code example from SQLplus help:
local x, a;
local i int, j int;
x=getobject('c:\test\comtest.xlsx');
a=x.sheets(1).range('a1', 'b3').value;
for i = lbound(a) to ubound(a) do
 for j = lbound(a,2) to ubound(a,2) do
    write 'a(' || i || ',' || j || ')=' || a[i,j];
 end
end;
When runn... |
Problem Statement: Why does the Piecewise Linear Transform not use the Cartesian coordinates selected by the user? | Solution: The Piece Wise linear transform does not use the coordinates selected by the user by design. The transform is always on the y-axis variable. However, APC Builder plot the data so that it will scale nicely with the x-axis variable.
Consider this example, let’s say that the y-axis variable is a valve that v... |
Problem Statement: If the layout is saved using Save Layout option and I want to access it next time I open Aspen PIMS Platinum, the default layout will be loaded first and then I have to go to Layouts and open the saved one.
How can I access a saved layout immediately without having to open the default one first? | Solution: It is possible to access the saved customized layout immediately rather than having to open the default one every time first.
Once you have made some changes to the flowsheet you need to click on Save icon and select Link to Home:
Type the layout name and click Save:
The layout will be saved in the AspenONE W... |
Problem Statement: aspenOne Process Explorer utilizes the Apache Tomcat container to access the Search engine.
Once the Apache Tomcat Service identity is changed, the search engine becomes inaccessible through aspenone Process explorer (A1PE).
The password needs to be modified in some of the Tomcat configuration files ... | Solution: Follow the steps mentioned below to modify the files:
After the Tomcat password is changed, the following configuration files must be changed to provide access to the Search Engine:
· AtWebPlotsConfig.xml in the IIS ProcessExplorer/WebControls folder
The Tomcat user name and password are encrypted t... |
Problem Statement: A domain user does not have read access to Certain tags, but these secured tags continue to be visible in the search list | Solution: 1- The IP.21 data source must be scanned after IP.21 security is configured.
Not doing this will cause the secured tags to be visible in the Type Ahead. The ACLs defining users and group membership are part of the search metadata and become part of the search index. When a user makes a request to search v... |
Problem Statement: A new section called Adjust Stop/Start dependent events, has been added to the Model Settings tab associated with the Setting dialog box | Solution: The associated options allow you to truncate seconds from time dependent event Start/Stop times and to select what to automatically adjust, rate or volume, in order to accommodate the time changes.
Adjust Stop/Start dependent events:
These options allow you to specify if seconds will be removed from the Start... |
Problem Statement: IQconfig fails to run with the following error message regarding side-by-side configuration- | Solution: This issue typically occurs when VC++ 2008 Library is not installed on the machine running IQconfig. The error message for IQconfig in this case would typically be accompanied by an error message in the Event Viewer | Windows Logs | Application (log) that will provide a description of the problematic registry... |
Problem Statement: What steps need to be performed after restarting an IQ application to ensure the prediction bias does not jump until the lab bias is updated with a new set of lab measurements? | Solution: There are three possible methods to ensure that the prediction bias does not change on restarting an inferential application.
1. Use Lab Bias Fraction (LBIASFRAC)- Lab Bias Fraction is used to filter the calculated raw lab bias value (LBIASRAW) into the previously calculated value of prediction bias (PRED... |
Problem Statement: What is the file format in IQmodel for? | Solution: In IQmodel when the user import text files, the format of the text files can be stored away in a fmt file. The file format dialog is used to manage these formats for reading text files. The idea is that once the user has a format that reads a particular type of text file then the user can save this format for... |
Problem Statement: How does the IQ algorithm detect and handle frozen analyzer signals? | Solution: When an analyzer signal has been frozen for longer than the specified limit (AVTIMFRZ > AVMAXTIMFRZ), IQ sets any new analyzer sample status to Bad and will therefore not use any changes in the analyzer until the reading exceeds the specified analyzer freeze deadband (AVFRZDB) entry. However in such an event,... |
Problem Statement: What causes the "Error in file operation for appending valve analysis information to the PID Analysis results text file. PID Analysis results information is not loaded" message when trying to run a PID analysis offline using imported vector files? | Solution: PID Watch requires that any vector file being imported into the tool has a specific format. The vector file format that is exported from DMCplus can be directly imported into PID Watch. Any vector file generated with a slightly different format (Ex. vector files extracted from IP21) can cause errors when use... |
Problem Statement: What are the different grading criterions that can be used to identify the quality of a response curve during model ID? | Solution: The Bode Plot is defined as the amplitude of the sine wave observed in a specific dependent for a constant frequency sine wave with peak amplitude for a particular independent.
The model uncertainty analysis in DMCPlus Model and APC Builder uses the Bode Plot to display the response curve and the model error ... |
Problem Statement: How to quickly extract DCS tag information from and existing .iqf or .ccf file? | Solution: Since .iqf and .ccf files are text files, it is fairly simple to extract the DCS tags from them.
- Open a command prompt window and navigate to the folder where the .iqf or .ccf files are located,
- Issue the command "findstr DBVL xxx.iqf > tags.txt" where xxx.iqf is the file name and tags.txt is where DCS t... |
Problem Statement: Is it possible to export simulation history data from Aspen DMCplus Simulate to a .clc file? If so, how? | Solution: Yes, it is possible to export simulation history files in form of CLC datasets to be imported into DMCplus Model for further analysis. The procedure to export such information from DMCplus Simulate can be found in the Help files by navigating to Help | Help Topics | Aspen DMCplus Simulate | Reports and Histor... |
Problem Statement: When attempting to import a DMCplus ccf file to APC Builder; Builder throws a warning saying @interp could not be translated. This article provides a workaround for this inconvenience. | Solution: APC Builder has a major change when it comes to calculations, as this software uses Calcscript. @interp is missing in the calcscript, so it is indeed impossible to be translated from “dmcplus” calc to calcscript.
However, it is possible to create a custom calc within APC Builder. The attached pdf provides ins... |
Problem Statement: How to interpret MV/MV auto-correlation plots displayed by the cross-correlation analysis in DMCplus Model? | Solution: One of the results from the correlation analysis ran by DMCPlus or APC Builder is the MV/MV auto-correlation plots. By definition, the auto correlation is the degree to which the moves in a particular MV are correlated to a shifted value of the same MV. A high MV/MV auto-correlation means that the large amo... |
Problem Statement: How to compare prediction from different cases and to the measured variable? | Solution: In order to compare prediction from different cases or models along with the measured variables, a vector list should be created to contain all the prediction vectors along with the raw data vector. After the vector list is created, one can plot various predictions and see how they are compared to the raw da... |
Problem Statement: How do I reset the TDC3000 watchdog timer for APC controllers? | Solution: The watchdog timer is designed to make sure communication exists between the APC controller and the DCS. For the TDC3000 DCS, the watchdog timer is built on the DCS as a timer point. The CNTDWN parameter on the timer point is a setpoint and it should be set at 2.5 * <execution time> of the controller appl... |
Problem Statement: What is the significance of the "Include Direct Term (D-Matrix)" option in the Subspace expert parameter? | Solution: During SubSpace ID, the expert parameter "Include Direct Term (D-Matrix)" specifies whether there should be an immediate response of the outputs (dep) to one of more inputs (Ind). In most cases, this option would help improve the model's gains. However in case data with low S/N ratios, this may lead to 'unr... |
Problem Statement: Why PCWS (or APC Manage Messages) shows "License configuration error. Application will stop" for a DMCplus or APC controller? | Solution: The message is caused by an improper licensing acquisition; the application stops because it cannot validate the proper license keys.
If your licensing agreement is Perpetual and using Aspen Process Controller controllers please refer to solution 140117
If your license agreement is Token without the SLM_RN_A... |
Problem Statement: How do I prevent the intermittent loss of the Adaptive Modeling license?
Symptom: Modeling page in PCWS shows "{application} does not support Adaptive Modeling" even though the configuration file has it enabled.
Cause: When collecting DMCplus controllers in Aspen Watch, if the scan interval occurs in... | Solution: Manually adjust the data collection offset by editing the CxxT SCHEDULE_TIME value and change the seconds portion of the timestamp to be farther away from the actual run time offset for the controller. The steps listed below indicate the procedure to accomplish this-
1. Find the controller ID for your app... |
Problem Statement: How to know the bad data in a vector plot view diagram of Aspen DMC+ model? | Solution: In a process unit, a period of bad data can be determined from range of collected data, using Aspen DMC plus model.
To understand the bad data for a range of data for any vector, understanding of the process is very important. There could be many situations which can be responsible for bad data in a vector cu... |
Problem Statement: How can I increase the percentage of MSMQ quota used by Aspen InfoPlus.21 replication? | Solution: To increase the percentage of the MSMQ quota used by InfoPlus.21 replication, add the following parameter to the TSK_PUBR IP.21 task on each publishing computer.
Here are the steps:
1. Log onto each publishing computer, then:
2. Launch the Aspen InfoPlus.21 Manager.
3. Locate the replication p... |
Problem Statement: This article lists the license keys needed to use the Aspen Production Record Manager 64-bit and Aspen Production Record Manager 64-bit Cluster products.
These keys are only available with aspenONE token-based license files and not with perpetual or legacy token-based license files. | Solution: You need the following keys to install Aspen Production Record Manager 64-bit and Aspen Production Record Manager 64-bit Cluster.
RN_PMR_APRM64PRDSRV for Production Record Manager 64-bit and
RN_PME_APRM64CLSSSRV for the Aspen Production Record Manager 64 bit Cluster product (This license key is needed only wh... |
Problem Statement: On-Demand Calculations is a feature that allows you to create and execute "on the fly" Calculations on current or history data from multiple data sources for multiple client applications. The calculations are only executed when an application needs the results.
Stored Calculations are Aspen Calc Ca... | Solution: This type of error may occur when the AtSharedOnDemandCalc.exe process is not running or the program was not registered correctly during installation.
Check that the AtSharedOnDemandCalc.process is running in Windows Task Manager:
If it isn't try stopping and restarting Aspen InfoPlus.21 database and tren... |
Problem Statement: Why am I unable to upgrade my database to V8.5 using the Aspen Database Wizard?
When upgrading from any version to V8.5 of Tank And Operations Manager, Audit and Compliance, Batch Extractor, Production Execution Manager, and Production Record Manager products in the Aspen Database wizard you will enc... | Solution: To resolve this error check the folder to ensure that the file in the error is missing.
Typically located in C:\Program Files\AspenTech\DatabaseWizard\Configuration\
If the file is present make sure you are logged in as administrator and have rights to folder
If the file is missing download the zip file and... |
Problem Statement: On-Demand Calculations is a feature that allows you to create and execute "on the fly" Calculations on current or history data from multiple data sources for multiple client applications. The calculations are only executed when an application needs the results.
Stored Calculations are Aspen Calc Ca... | Solution: See if you can't resolve the issue by following AspenTech's KB 140139; then you can activate further logging to troubleshoot the problem.
On the Aspen Calc system where you're experiencing the problem open the Windows Registry Editor and navigate to the \\HKLM\SOFTWARE\AspenTech\InfoPlus.21\12.5\group200 key:... |
Problem Statement: After a fresh Aspen Production Control Web Server (PWCS) install, trying to open an APC Web Interface page, the internet browser shows the following error:
"Service Unavailable
HTTP Error 503: The service is unavailable"
When opening AFW Manager, it returns the following error: | Solution: 1. Open Server Manager and move on to IIS Manager.
2. On the left-side tree, expand the server name and go to Application pools
3. Look for Aspen Security Pool item on the right-side list.
4. Right click on Aspen Security Pool and go to Advanced Settings...
5. By default, Aspen Security Pool identity ... |
Problem Statement: How do I resolve 'Licensing is Properly Configured Using SLM Configuration Wizard' Search features of the High Performance Trends.
The DDMMYYYY log on C:\inetpub\wwwroot\AspenTech\DispatchService\Metadata\log shows:
10:34:41:219 ScanLocalDataSources invoked from fe80::2c3a:c1b6:c2be:b78b%15 (Domain\U... | Solution: It’s assumed that the ADSA Datasources are correctly configured and IP.21 was Running successfully when the failed Update was requested.
· Stop the IP.21 database and the Apache Tomcat 7 service. It’s also recommended that any PCWS requesting info of HPT is closed too.
· Open the :\ine... |
Problem Statement: The Production Control Web Server (PCWS) does not display a deployed and running APC Builder Controller recently developed by converting a DMCplus controller. | Solution: PCWS will not display multiple applications that carry the same name even if the two applications are of different types. The online portion of the Aspen APC products will show that the application has been deployed and is running successfully, but the application will not show up on PCWS because another cont... |
Problem Statement: Invisible xml files are created when saving history plots from the Production Control Web Server (PCWS). How can this issue be resolved? | Solution: This issue is generally caused because of the security settings in Internet Explorer (IE). The Security tab in the IE options window has a feature "Enable protected mode (requires restarting Internet Explorer)." This feature when enabled does not allow users to save xml files with the proper settings. When a ... |
Problem Statement: How to suppress "For the best experience..." message or Internet Explorer version checkpoint when logging into the APC Web Interface. | Solution: The following procedure will disable all browser version checkpoints at the beginning of your session.
1. Add acceptVisitWithWrongExplorer=true to the PCWS page. E.g. http://myservername/atcontrol/online.asp?acceptVisitWithWrongExplorer=true
2. Edit the global.asa file (:\inetpub\wwwroot\AspenTech\... |
Problem Statement: How can I add a custom KPI to library to AspenWatch? | Solution: Move the KPI.cfg file to the template directory for AspenWatch.
On a Windows 2008 server that would be ProgramData/AspenTech/APC/PerformanceMonitor/template
On a Windows 2003 server that would be Documents and Settins/All Users/ApplicationData/Aspentech/APC/PerformanceMonitor/template
Once moved, when the app... |
Problem Statement: What are the possible techniques to extract data from Aspen Watch Performance Monitor? | Solution: There are three ways of extracting data from the Aspen Watch Performance Monitor data:
1. Use SQLplus to extract data from IP.21 database
Solution 122675
2. Build a plot list in PCWS | History (tab) and export the data from there
Solution 135516
3. Use the Excel plug-in to get data from IP.21
·... |
Problem Statement: What are the recommended software requirements for Aspen PIMS V8.5? | Solution:
Keywords:
References: None |
Problem Statement: How to fix 'Error 1304 Error writing to file Interopt.SECSERVEROBJECTLib.dll'. | Solution: The file Interopt.SECSERVEROBJECTLib.dll interfaces with Microsoft .Net Framework 4.0 and for SLM Server 8.4 installation Microsoft .Net Framework 4.0 is a prerequisite. Microsoft .Net Framework 4.0 installation can be located in the 3rd Party Redistributables folder of V8.4 installation media. A reboot of t... |
Problem Statement: When I open an IP.21 Process Browser page by clicking on a saved favorite link or button, the navigation panel on the left hand side is not displayed properly. Instead of the expected links I see the following warning message:
Internet Explorer cannot display the webpage
This is accompanied by "What ... | Solution: The problem is in fact caused by the attributes of the favorite button/link itself. These attributes are saved in an Internet Shortcut (text) file. First, view the properties of the button/link in order to determine the location of the file:
You should then open the file using a text editor.
You will likely f... |
Problem Statement: How to setup license server priority for license check out in case of multiple license servers.
or
How to configure client systems to look for license server in specific priority when there are more than 1 license servers. | Solution: Many sites have multiple number of license servers and at times it is required to configure the client system in such a way that client system must check for license on a specific server 1st and then search for the 2nd license server to acquire license.
This knowledge base article describes about the proced... |
Problem Statement: Before sending the SLM logs to AspenTech you may need to mask confidential data, such as user names or IP addresses from those files to meet privacy regulations. This knowledge base article explains how to mask user information when sending the logs automatically via the Auto Upload Tool or manually ... | Solution: ? The information that you can mask inside SLM log files is:
User name
Machine name
IP address
When the sensitive information is masked, the log file transmitted will display user1, user2, etc. instead of the actual user names; it will display machine1, machine2, etc. instead of the actual machine n... |
Problem Statement: Why does Pipeline Shipment event not show a weight based option ? | Solution: Pipelines are volumetric by nature.It does not make sense to allow pipeline events be generated on WGT basis which can get into an infinite loop calculating the specific gravity (SPG).
For that reason, Aspen Petroleum Scheduler (APS) and Aspen Olefins Scheduler (AOS) ,WGT basis as unit of measure was removed ... |
Problem Statement: A new section called Adjust Stop/Start dependent events, has been added to the Model Settings tab associated with the Setting dialog box | Solution: The associated options allow you to truncate seconds from time dependent event Start/Stop times and to select what to automatically adjust, rate or volume, in order to accommodate the time changes.
Adjust Stop/Start dependent events:
These options allow you to specify if seconds will be removed from the Start... |
Problem Statement: How do Material pool limits work in Aspen Petroleum Scheduler? | Solution: As of V8.5, Simulator Reloading overwrites the default trend limits by the pool limits when all four of the default trend limits (e.g., Min, Max, MinW, MaxW) are empty/blank.
Here is the way APS /MBO will handle different situations related to Material Pool trend limits:
1. Reloading the simulator with no... |
Problem Statement: What changes need to be made in order for Order Management pages to allow the user to automatically login? | Solution: In the web.config for Order Management, find the following entry. The highlighted flag below needs to be changed to true to allow the user to automatically login, while false will continue to prompt the user to login.
<!--
Set AutoLogin="true" to login the new web site automatically
by u... |
Problem Statement: If you are using lower version Aspen Petroleum Scheduler such as V8.5 and trying to migrate database from Oracle to SQL for APS V8.5, and then upgrade APS to V11 based on SQL server. You may encounter the following error 'Unsupported Data Type in GetNextRows [0]' if the migration process was done imp... | Solution:
Assumptions :
1. You have access to ORACLE Database Schema and SQL Server Enterprise Manager
2. Administrator access and rights required in both ORACLE and SQL Server for Schema changes
3. The Procedure is demonstrated tested and demonstrated through 3rd Party tools like... |
Problem Statement: Is it possible to configure a calculation to automatically switch the Cim-IO server which the controller is communicating with in case this Cim-IO server goes down and there is redundant server?
Can a controller take advantage of redundant Cim-IO servers? | Solution: It is not possible to modify automatically the IO Source, not even by using calculations. Calculations per se only modify variables attributes such as setpoints, limits, etc. In case the Cim-IO server fails, the only way to switch the IO source is to to manually modify IO source in the ccf and then reload th... |
Problem Statement: This article lists the license keys needed to use the Aspen InfoPlus.21 64-bit and Aspen InfoPlus.21 64-bit Cluster products.
These keys are only available with aspenONE token-based license files and not with perpetual or legacy token-based license files. | Solution: You need the following keys to install Aspen InfoPlus.21 64-bit and Aspen InfoPlus.21 64-bit Cluster:
RN_PME_IP64_PRDSRV for Aspen InfoPlus.21 64-bit
RN_PME_IP64_CLSSSRV for Aspen InfoPlus.21 64 bit Cluster product
Note: If you are using a perpetual license, do not select 64-bit when installing or upgrading... |
Problem Statement: Sour water stripper has been used in industry for the purpose of treating sour-water-effluent. Some of sour water strippers rectify top section with liquid pump-around cooling instead of using conventional reflux and condenser-cooling system.
Pump-around stripper is less corrosive, shown good perfor... | Solution: The column 'Stripper' consists feed pump and exchanger, pump-around section is configured with separate pump, cooler and recycle block.
The column is comprised with 30 trays and 33% efficiency.
Key features of process (Treated water spec. and steam to feed ratio) are marked in the custom table.
The column... |
Problem Statement: This solution frames how to extract information from the AspenWatch Database (IP21) from any current DMCplus application that is currently using. | Solution: There are two basic ways to extract information from AW, the first one involves using the Process Data Excel add-in. This Add-in allow us to extract information to an Excel spreadsheet and save the file as a csv.
The second way is by using Aspen SQL plus, the retrieve information can be saved in .txt file and... |
Problem Statement: AWMakeVec is a SQL function that can be used to extract Vector files. This Function can be used in the demo Query CreateVectores.sql located in:
C:\ProgramData\AspenTech\APC\Performance Monitor\etc\sql\Demo.
However, The AWMakeVec file has a limitation of 60000 Datapoints. | Solution: This 60000 Datapoints was frame due to memory consumption. In most of the cases this limitation should not represent a problem for creating the Vec. Files.
However, If it is required to extract more Datapoints an update of the existing record has to be done. Please find attached to this solution two files: an... |
Problem Statement: Stream Higher and Lower Heating Value and Wobbe Index User Variable | Solution: The enclosed HYSYS 2.2 case features a user variable that calculates HHV and LHV values for a stream based on data from the GPSA Databook (Volume II - Section 23, Revised Tenth Edition, 1994). It also calculates a Wobbe index based on the ISO 6976 definition.
Note: The HYSYS 2.2 case file has been updated fo... |
Problem Statement: How to setup a Citrix server without Aspen Property Database and connect to a remote SQL Server. | Solution: When setting up aspenONE Engineering application on a Citrix server, it’s not recommended to install Database on Citrix server. Therefore you might need to setup Citrix Server without Aspen Property Database and connect to a Central SQL database server.
Setup Aspen Properties Database on Central SQL Server:
... |
Problem Statement: How to declare polymers under melting points as solid components | Solution: Please follow the steps to make a model ready to treat polymer under melting points as solids:
1. Enable the calculation option in Properties > Components > Polymer> Characterization > Option
2. Assign a PSD Mesh ID to polymer containing Substream (Usually Mixed).
This can be done Simulations > Setup > Soli... |
Problem Statement: Is it Possible to Control Heating/Cooling Medium Level in Shell Side of Heatx Block? | Solution: A slight workaround is needed. The attached zip is a 2004.1 example with boiling propane cooling down hot oil. In this model, dynamics for the heat exchanger with nominal inlet and outlet volumes of 1m3, and sent to pressure driven AD. AD models the dynamic heatx as a volume followed by an instantaneous heat ... |
Problem Statement: How do you model a water absorber for a Hydrogen Chloride process? | Solution: Aspen Plus backup (.bkp) file used to model this process are attached:
Filename
Description
HCL1.bkp
Water Absorber for Hydrogen Chloride with sensitivity analysis
HCL.bkp
Water Absorber for Hydrogen Chloride with design specification
HCL1-rate.bkp
Water Absorber for Hydrogen Chloride using RateSep with sensi... |
Problem Statement: I am trying to model the separation of an azeotropic mixture. Is there an example simulation of separating such mixtures with extractive distillation? | Solution: Attached is a 12.1 example bkp file of an extractive distillation system. In the example benzene is added to a water - isopropanol (IPA) mixture to break the azeotrope and produce pure water and IPA in two towers. Benzene is fully recovered and reused in the process.
KeyWords
extractant, benzene, azeotrope
K... |
Problem Statement: How do you start using Excel with an Aspen Properties model? | Solution: This example demonstrates how you can use the Aspen Properties Excel add-in to predict and understand nitric acid pressure calculations.
These instructions only cover how to create the Excel example, not how to interact with the Aspen Properties GUI. To create a different system, choose the appropriate compon... |
Problem Statement: A typical redundant Cim-IO configuration consists of two separate Cim-IO servers. TSK_DETECT runs on the InfoPlus.21 server (which is also the Cim-IO client), and when it detects that the primary Cim-IO server is no longer communicating successfully it immediately changes over to the redundant Cim-IO... | Solution: Yes, that is a supported configuration, and it provides a way to take advantage of Cim-IO redundancy even when you have the "standard" minimum configuration of an InfoPlus.21 server and one external Cim-IO box. Keep in mind that for Cim-IO Redundancy it is recommended that both Cim-IO servers be the same (rec... |
Problem Statement: How do I write multiple tags with the Aspen Cim-IO test client (cimio_t_api.exe)? | Solution: The Cim-IO Test API has the ability to write multiple tags by using a simple text file.
- Create a text file using the following format:
TagName Cim-IO Data Type Value Status Device Data Type
01AI0011.PV REAL 7.0 GOOD REAL
01AI0012.PV REAL 10.3 GOOD REAL
Other data types include: double, short, long, ASCII, a... |
Problem Statement: Does the Aspen Cim-IO client configuration require individual client tasks for each logical device? | Solution: YES. There must be individual Aspen Cim-IO client tasks for the Main, Asynchronous, and Unsolicited processes created for each logical device.
Keywords: tasks, devices, configuration
References: None |
Problem Statement: What to do if I use Dynamic Viscosity data to characterize an assay and the results are inaccurate? | Solution: It is expected to receive inaccurate results when you include Dynamic Viscosity at different temperatures as characterization inputs for your assay. Unfortunately, Aspen Assay Management (AAM) in Aspen HYSYS Petroleum Refining does not support direct fitting of Dynamic Viscosity.
The recommendation is to use... |
Problem Statement: How to model a divided wall column using Aspen HYSYS | Solution: There are several ways to model Divided Wall Columns (DWCs) using Aspen HYSYS. Attached is a sample simulation case with 2 conventional columns and the equivalent DWC.
If you see the file there is a column named T-100, which separates the C2, C3 and C4+ in one column. The top columns (DC2 and DC3) represent ... |
Problem Statement: Two coefficients in the Gulf Coast sample model have the wrong sign convention and should be updated. | Solution: It was found that the coefficients for the feed rate FDR effect on both the Burning Air and Regen Temperature have the wrong signs in the SCCU submodel of the Gulf Coast sample model.
Attached is a model with the corrected coefficients. This model is compatible with PIMS versions 8.1 and higher. If you ar... |
Problem Statement: I have both fixed utilities which always remain the same and variable utilities which change with feed rate. How can I model fixed utility consumption in a submodel? | Solution: KB #129184 describes how to model fixed utility consumption using Fixed column activity approach. In this case if there is a need to shut down the unit user cannot fix the unit capacity to 0 as that will not shut down the fixed utility consumption. The only way to properly shut down the unit is to use DISABLE... |
Problem Statement: I would like to create an Excel report of all the scenarios in my simulation but whenever I export the pressure flow summary to excel, it only shows one scenario
Applicable Version(s)
V7.3, V8.0, V8.2, V8.4 | Solution: You can select any number of results and any number of scenarios that you like and create an Excel report from it. While you are in your simulation case go to File|Print, the Print dialog box will open. Next select the items from Data, Results and/or Database that you would like to report.
Please note that if... |
Problem Statement: When I copy and paste a process flowsheet with several streams and unit operations it results in different energy values for the output streams. This occurs for a stream where an assay is attached with the input stream. | Solution: To understand the solutions to this discrepancy in HYSYS Refsys let us consider two streams. Consider a case where streams 1 and 2 both use the Peng-Robinson fluid package and have the same components, but stream 2 has a petroleum assay attached to it. Under identical flash conditions the results would be dif... |
Problem Statement: When logging onto to aspenONE on the iPad, after submitting correct credentials, the user authentication page is displayed again. User has to resubmit credentials, sometime 5 or more times. | Solution: You will notice that the browser progress bar advances only part way when the authentication page is displayed again. Make sure you entered the correct credentials, and click on the Login button again. Repeat until the page has loaded completely and aspenONE home workspace is displayed.
Keywords: aspenONE,... |
Problem Statement: Stopping the simulation service rapidly after starting does not unbind the model. This ties up one of the allocated adapters and keep the simulator license checked out consuming tokens. The stalled adapter is not listed as bound or dead in the Admin app System Resources table.
In addition to purpo... | Solution: / Workaround
Users should not stop the simulation service rapidly after starting it. The problem does not occur if the service is given enough time to complete binding the adapter to the model.
If the problem occurs, there will be an Aspen Plus or Aspen HYSYS process running on the simulation services machin... |
Problem Statement: Usageログレポートの参照の為のアカウント申請方法 | Solution: Usageログレポートの参照には以下の2つのユーザアカウントが必要となります。
1. AspenTech support website用のユーザアカウント
2. Usageログレポート閲覧用のユーザアカウント
AspenTech Support website用のユーザアカウント申請方法
1. http://support.aspentech.com/にアクセスしてください。
2. 左側のペインの“Register Now”をクリックしてください。
3. Emailアドレスを入力し、submitボタンを押してください。
4. ... |
Problem Statement: What is total character string length allowed for the Aspen Batch Process Developer path and file name added together? | Solution: Theoretically, the limit should be 256 due to the windows environment. However, testing shows that it is about 246 including spaces.
Keywords: path
length
References: None |
Problem Statement: How can I specify the number of shell cans? or How to control the rolling capacity? | Solution: If the shell is long, it will usually be made up of several rolled steel shell cans. Customer standard lengths are determined by the rolling capacity, so anything longer than this standard needs to be made up of 2, 3 or sometimes 4 shell cans.
The rolling capacity varies across manufacturers
There is an entry... |
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