question stringlengths 19 6.88k | answer stringlengths 38 33.3k |
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Problem Statement: Would there be any problems running on VM servers instead of physical servers for Aspen Supply Chain Analytics? | Solution: As of our V7.1 release, we now test and officially support the following virtualization environments for our product:
? MS Virtual PC
? Virtual Server
? Hyper-V
? Terminal Services
Keywords: None
References: None |
Problem Statement: Some Built-in limits to consider when use Aspen Petroleum Scheduler and Refinery Multi-Blend Optimizer. | Solution: Below is a list of built-in limits:
? Blend Specifications:
When using SBO (Single Blend Optimization), the maximum number of specs for a blend is 50. Minimum specs of 0.0 and maximum specs of EMPTY are ignored and thus not counted toward this 50.
? Crude Units:
The number of crude units is limi... |
Problem Statement: When the routine gets to udt.MixStrms ResultStrm, an error message is emitted:
Microsoft Visual Basic:
Run-time error -214717851(80010105):
Method MixStrms of object IOrionAutoUdt failed. | Solution: The reason this type of error happens running this automation routine is because the user has exceeded the limit of maximum feed and products of 50 (in v 2006.5). In V7.1 the limit is 65.
In version V7.2 we have added the limit information to the Built-In limits topic of the Help file in Limits.
Feed and pr... |
Problem Statement: We have a Gantt chart control variable with a lot of activity and therefore a number of different events being shown on the same horizontal line on the Gantt chart. This gets very cluttered and almost impossible to read. Is there some feature that will allow the events to be shown on a wider horizont... | Solution: In the new version 7.1, the Control Variables option has been added that allows you to set the font size for the displayed control variables. Now it is easier to see labels above event bars:
-This is how Gantt Chart looks in v.2006.5:
- Since v7.1 Control Variable area can be expanded using a new option cal... |
Problem Statement: When developing XML reports, or writing programs that submit XML to the Aspen Production Record Manager Server, it can be helpful to test your XML by submitting it to the server and seeing the XML that is returned. Also, if XML is submitted that does not give an expected response, having a way to vie... | Solution: There are several ways to automatically generate XML correctly formatted for the Production Record Manager Server. One way is to create a query in the Production Record Manager Query Tool then save the file, choosing XML as the file format. With some slight edits the resulting file can be used directly with t... |
Problem Statement: Aspen Batch.21 documentation states that it is possible to configure publish items and shows how it's done. However, it doesn't explain the mechanism of publishing batch items. This Knowledge Base article attempts to answer that question. | Solution: The Publish feature in Batch.21 is used to publish characteristic data associated with a batch or subbatch.
A subject name is given to Batch.21 messages published on the Infobus. Other applications which listen for the Batch.21 data will need to be configured to subscribe to the subject configured in Batch.21... |
Problem Statement: Logging Apex IVR Question | Solution: http://support.apexvoice.com
Keywords: Apex
IVR
References: None |
Problem Statement: After I load Aspen Web Fulfillment Management, I am unable to bring up a customer's name | Solution: Aspen Web Fulfillment Management uses the ini Configuration files in locations different from the ones used by your Aspen Retail Application.
To make sure Aspen Web Fulfillment Management is looking at the correct ini files, check the following locations and make sure the ini files are the same:
C:\Documents ... |
Problem Statement: IVR Field Test Patch for Suncor | Solution: CQ00541726 Release Notes
April 10, 2014
The enclosed file, RETIVR.EXE, is a replacement for the DNIS.EXE program which is installed by the original release of Aspen Fleet Optimizer V7.3 Order Manager - Voice. This file supports the analog telephony interface provided by Apex Communications OmniVox 5.2 soft... |
Problem Statement: When starting Aspen PIMS V7.x, you encountered the following error message:
When you click on the <Details> button, it shows no further information such as: | Solution: The problem may be caused by missing Aspen Base Load Services at the SLM server. This is true when:
- Your license file is a Network license.
- Your license file contains a license feature named 'SLM_PIMS_'. For example:
- SLM Server do not have 'Aspen Base Load Service' installed or running.
To resolve thi... |
Problem Statement: My model is a P-PIMS model. The model is running with no problem even though there is no ESTxxx row defined in Table CRDDISTL. However if I convert into standard model, PIMS says I must have ESTxxx row in CRDDISTL.
Why doesn't P-PIMS require the ESTxxx rows? | Solution: The PPIMS model can have tables CRDTANKS and CRDALLOC - they are only available for PPIMS models. When these tables are present, the ESTxxx rows for Tabel CRDDSTL are automatically generated by PIMS internally. So if all crude oils go to CRDTANKS, ESTxxx rosw are not necessary in T.CRDDISTL for the PPIMS mode... |
Problem Statement: When starting Aspen PIMS V7.1, I get this error message and Aspen PIMS does not start. | Solution: This message can happen when there are multiple license files in your license source directory. Make sure your new V7.1 license file is the only license file in the license source directory. The default location for your licenses is C:\Program Files\Common Files\Hyprotech\Shared.
Keywords: PIMS-SA
license
Ref... |
Problem Statement: Using Engineering DVD1 of V7.1, the installer is not able to locate Mpich2 during XML file
creation for silent install of PIMS. | Solution: There are two different ways to solve this problem:
Use Manufacturing DVD 2 for installation or creation of the XML file
Or
Make an image of the Engineering DVD1 on your C or any other driver. Then,
Copy x:\aspenONE_V7.1\Aspen Manufacturing and Supply Chain
V7.1\aspenONEV7.1DVD2\psb\aspenonev7.1dvd2\core\Mpic... |
Problem Statement: After installing Language Pack V7.1 Russian the following message is received: | Solution: The Language Pack for V7.1 must be applied to PIMS version 18.1.15. The installation package for 18.1.15 is attached. Download the file and then run it from your machine to install 18.1.15. Then proceed with the Language Pack.
Keywords:
References: None |
Problem Statement: In PIMS 17.1.6 and later (up to 17.x.x), I used the Licensing tab under Program Options to control which features were checked out when Aspen PIMS starts up. This allowed me to minimize my token license usage. I no longer see this in Aspen PIMS V7.1 (18.x). How do I now control my token usage?
For ad... | Solution: When Aspen PIMS is started, the basic Aspen PIMS license and associated tokens will be checked out.
In V7.1, Aspen PIMS now dynamically checks out additional tokens based on the type of model that is open. If a multi-plant model is opened, Aspen PIMS will checkout the applicable tokens for the MPIMS feature i... |
Problem Statement: The model tree is different in Aspen PIMS V7.1. Where do I find the items that used to be listed under "Program Options" on the old model tree? | Solution: In versions prior to V7.1, the Aspen PIMS model tree included a section at the top called Program Options as shown below:
The new model tree in Aspen PIMS V7.1 no longer has this section at the top. All the program options have been moved and can be accessed by the Aspen PIMS menu buttons as described in th... |
Problem Statement: When I runAspen PIMS, I see an incomplete Windows Error message as shown below. What causes this and how can I fix this? | Solution: This is related to parallel processing. An Aspen PIMS Advanced Optimization license is required and the model must be using both XNLP and the XLP matrix generator to activate parallel processing. This message is from the Windows Firewall and can be avoided by adding an exception to your Windows Firewall setti... |
Problem Statement: In V7.1, the model tree is different and the model name is no longer displayed on the model tree. So how do I change the model type - for example, from Standard to Periodic? | Solution: In versions prior to V7.1 (i.e. PIMS 18), the model name was displayed on the model tree. To change the model type, the user would right click on the model name. In V7.1 the model tree is modified and no longer displays the model name. To change the model type, right click on MODEL SETTINGS on the model tree.... |
Problem Statement: As all the data in an Aspen PIMS model is segregated in multiple spreadsheets, it is not straightforward to do a global search in all input files for a specific row, material or property tag. One way would be to do it from within MS Excel, but you probably still have to open multiple files to perform... | Solution: You can perform a global search on the Model Documentor report. To generate this go to Run | Data Validation and select the Model Documentor report. Select the "Open Report" option at the bottom so that it opens after it is generated.
The report will include all tables in the model, and it will include co... |
Problem Statement: Where can I find additional information on how to setup the ABML table for the sample model "Amended CARB 3"? | Solution: The Attached document contains clarifications on the data and a Question & Answer section on the model setup.
The sample model is also attached. To run it, please remember to copy the PUBML.dll file into the Aspen PIMS installation folder.
Keywords: ABML
CARB 3
References: None |
Problem Statement: There is a new swing cut gradient feature in PIMS V7.1 for users with a PIMS Advanced Optimization license. | Solution: In traditional PIMS structure, PIMS will optimize the distribution of swing cuts in the crude distillation tower. However as it does this, it assumes that the quality of the swing cut is constant. For example, the top 10% of the cut has the same qualities as the bottom 10%. If the swing cut is wide and the pr... |
Problem Statement: How do I change the value of Yield Factor in MAKF? Changing the YF (Yield Factor) value in MAKF does not work; the value is returned back to the previous value after simulate. | Solution: Check the value for CMAN(TDATTIM). If CMAN(TDATTIM) is ST (Scheduled Start Time), you will be able to make changes to YF in MAKF. If CMAN(TDATTIM) is AS (Actual Start Time) or PS (Process Start Time), then YF is re-calculated when simulator runs.
For more information, please see the SCM help file under [Aspen... |
Problem Statement: What is the purpose of ias_license.xml file when you install ASCCV7.1 and Informatica8.x? | Solution: The license key ias_license.xml is used for Data Analyzer and Metadata Manager installation. It is not a mandatory key, ASCC will not use Data Analyzer and Metadata Manager. AspenTech recommends not to install Data Analyzer and Metadata Manager.
Keywords: ias_license.xml
Data Analyzer
Metadata Manager
Referen... |
Problem Statement: How to change the Rate when Lot Size is changed in Activity Editor? | Solution: 1. In TDAT(EDITLS), we need to set the value to CHGRATE.
2. In CMAN(TDATTIME), we need to set the value to ST.
? If CMAN(TDATTIM) is set to ST or not set (default is ST), simulator will not recalculate PT, LT and YF in MAKF as those data should be up-to-date when algorithms change their schedule start... |
Problem Statement: Without a valid log-on, changing the Assigned or Unassigned Tree Items in 'Modify Role' will not work. This solution will attempt to use Plant Scheduler as an example to describe the resolution steps. | Solution: In order to set up Role-based access, you must first add an user into the CAS file. For every new CAS file, there is only 1 user defined: '.DEFAULT user'.
1. Create your Windows login ID in the CAS file.
(a) Go to 'Role Based Trees \ User Management' and add your Windows login ID.
(b) In the following diagr... |
Problem Statement: What is the license requirement to run Aspen Hydraulics in steady and dynamics state? | Solution: 1. Aspen Hysys_Upstream license is needed to run in steady state.
2. Aspen_Hydraulics license is needed to run in dynamics. HYSYS_Upstream is needed to solve in steady state before you are able to run in dynamics. Aspen_Hydraulics license is needed only to run in dynamics, not in steady state.
Keyw... |
Problem Statement: SP CAP 7.1 & 7.2 - rule procedure >RPURMIN doesn't convert properly. There are two entries for the same data keys but changing effective date. This means that the minimum purchasing constraint varies over time which is accepted. The rule procedure >RPURMIN doesn't convert properly.
Note: the bug se... | Solution: After our testing, we are unable to reproduce your results using the standard CAP for multiple releases (V7.1, V7.2). We found that the computing results are same in these standard case files.
Using the steps we received, we added two entries as blow in 'Data management / purchase minimum'.
And CNVCTL(TEMAP... |
Problem Statement: How do I increase number of CPU cores that Aspen Supply Chain Planner can use? | Solution: SCM software allows you to only use one CPU to run the application.
Note: We have only one other option that can be achieved this is "If you use parallel XPRESS in SCM, XPRESS itself will manage using different CPU.
Keywords: CPU
Increase CPU's
References: None |
Problem Statement: In Orion 10 (2006.5) there were two Zoom options in the View menu, and corresponding buttons on the tool bar. In the V7.1 release I can't find them. | Solution: Use these procedures to enlarge or zoom the Gantt chart display:
To zoom horizontally:
1. Place your cursor above the Gantt chart area.
2. Click and drag the mouse to the right to zoom.
To zoom vertically:
1. Place your cursor to the left of the Gantt chart area.
2. Click and drag ... |
Problem Statement: Sometimes when a new stream is created in Aspen Petroleum Scheduler (ORION) , it gets an error message saying "PXXX is not a stream ID". This happens because the name of the stream already exists as a pump. | Solution: For a Process tank, if you choose not to suppress automatic pump, a pump unit will automatically be added for you with a name P followed by the last 3 characters of the tank name. To prevent possible errors, avoid using the same Pump unit name as a tag for other Units and/or Streams.
For the next Aspen Pet... |
Problem Statement: Following a change to the crude assays, after hours, when no users are logged into the system but ADMIN. Does each user need to reload crude data when next they login? | Solution: When the ADMIN user changes the Crude Assay tables (CRUDES, CRDCUTX or CRDPROP) and the local user applies "Reload Crude Data", then Orion clears the existing data in the .crd files located in the local working directory that user ADMIN defined in SETTINGS (User Settings tab) and reloads the assay data.
Local... |
Problem Statement: This knowledge base article describes the Archive Model Utility. The Archive Model Utility is now a wizard that helps you to easily archive database models and related files in v7.1. | Solution: This utility is developed using .Net Framework. Based on the database OrionDBGen.mdb, generate an access model from Oracle / SQL Server / MS Access Database then zip this access file with other model files like Units.xls. This utility can be run standalone and can be launch by Aspen Petroleum Scheduler / Aspe... |
Problem Statement: I have upgraded MS Office 2003 to MS Office 2007, then I cannot open ORION XT 2006 model.
How do I open OrionXT 2006 model with MS Office 2007? | Solution: Security settings for Excel 2007 must be changed and Data source must be created to open a model with MS Office 2007.
The following steps shows how to open Orion XT 2006 sample model with MS Office 2007.
How to change Excel 2007 Macro Security setting
You need to change the security setting for macros that ... |
Problem Statement: In the #INPUT section of the Units worksheet, the #tttt key word for all records does not work (Column H:vol/wt in and Column I:vol/wt out). This knowledge base article describes what can cause this. | Solution: Below the #INPUT section of the Units worksheet, the #tttt key word can be used to retrieve tank information from the Aspen Petroleum Scheduler model as shown in the table below:
To be able to see the values of the tank input and output, the WRITETANKS record must be added in the CONFIG table of the datab... |
Problem Statement: Can you please describe the relationships between the old Event Table and the Normalized Event Tables? | Solution: Relationships
The main (parent) normalized Event Table is ATORIONEvents. In principle, this table has direct relations to all children tables. The children tables are:
? ATORIONEventComments
? ATORIONEventExternalSystemIds
? ATORIONEventParams
? ATORIONEventResources
? ... |
Problem Statement: The Font size for Event Screen can not be changed from User Settings Tab, how do I set the font size for the Event Screen? | Solution: Since version 7.1, Event Interface has been improved for Aspen Petroleum Scheduler. This is the way to set up these options now:
Keywords: None
References: None |
Problem Statement: Users may see the warning message "ADAPTER FAILED TO INITIALIZE" when trying to import Events into Orion (Integration| Import Events) even if they are NOT using the adapters.
From Menu bar select INTEGRATION/IMPORT/EVENTS
After a while appears a message "Adapter failed to initialize" :
If you... | Solution: Since V7.1 a new keyword has been added to use Adapters. To avoid this warning message , In CONFIG table, verify/add the register called "USEADAPTER" with Value_ = 'N'
Value_ options:
1.) N ? Integration dialog will launch without initializing the adapter; allows users to use own methods to write data to ... |
Problem Statement: While Launching the Aspen Petroleum Scheduler in V7.1 or above, the message "Cannot check database version" or "Please update the database for Material Pools" appears. How do I resolve this? | Solution: Please note that changes and enhancements are made to Aspen Petroleum Scheduler (formerly called as Aspen Orion-XT) in each major version. Some of the new features require new table structure or some additional fields in the existing Tables.
So, it is absolutely necessary to migrate your model while moving to... |
Problem Statement: Gantt and Trend Event screens can be accessed directly from the new model tool bar in V7.1 | Solution: Gantt and Trend options now at the Menu Bar:
Selecting ?GANTT? option:
Selecting ?TREND? option:
The GANTTt menu contains the following options:
? Reset Margins | Left| Right|Both
If you have used the sliders above the Gantt chart to change the left or right margin, selecting this option r... |
Problem Statement: New keywords have been added to the CONFIG table in Aspen Petroleum Scheduler since V7.1 | Solution: This is a new feature in Aspen Petroleum Scheduler called "In Memory Reporting" that allows the users to save data during the simulation to facilitate reporting after the simulation.
This option can be turned "ON" and "OFF" from the CONFIG table.
The following keywords have been added to the CONFIG table in... |
Problem Statement: In the Roll Forward dialog, on clicking the Load Inventory button, we can run a custom executable if set up as command "LoadInventory", and this now sees the date chosen for the roll forward as a parameter. It's shown as a string in US format (mm/dd/yy) even if the Orion model date format is European... | Solution: This is intended. Orion uses the System Locale.
What is the System Locale?
The system locale (sometimes referred to as the system default locale), determines which ANSI, OEM and MAC codepages and associated bitmap font files are used as defaults for the system. These codepages and fonts enable non-Unicode app... |
Problem Statement: Several new automation objects have been added for Aspen Petroleum Scheduler | Solution: The following Automation Methods have been included in V7.1:
Review the Orion help File documentation for further information about each one.
Keywords: -Automation Methods
References: None |
Problem Statement: Whenever a Basic Phase is interrupted, by clicking the red X icon:
a User Confirmation dialog is displayed, requiring password confirmation and a reason (this information is stored to the audit trail): | Solution: CQ00339367, first released in Cumulative Patch 2006.5.4, introduces a flag to make the Comment field optional. Here is an example of enabling the flag, using the flags.m2r_cfg file:
Once the flag has been added on the server, run codify_all.cmd and then as workstations restart they will inherit this setti... |
Problem Statement: The tag counter fields IO_#_BAD_TAGS, IO_#_GOOD_TAGS, IO_#_SCAN_OFF_TAGS and IO_#_SUSPECT_TAGS were added to all Cim-IO Transfer records. This article describes how these counters interact with the IO_#TAGS counter. There might be the misconception that the sum total of the new counters is equal to t... | Solution: The counter fields IO_#_BAD_TAGS, IO_#_GOOD_TAGS and IO_#_SUSPECT_TAGS relate to the quality levels that the value in the destination tags can have (respectively the levels Bad, Good and Suspect).
When, for a tag in the transfer list, IO_DATA_PROCESSING is set to OFF, it will be counted in IO_#_SCAN_OFF_TAGS.... |
Problem Statement: How to add more significant figures in Physical Properties and Results | Solution: Go to File/ Options/ Unit of Measures / Variable Formats. Here change ( add or subtract)
significant figures.
Keywords: significant figures, Preferences, Unit of Measures
References: None |
Problem Statement: Is it possible to use the simulation workbook with Aspen Plus in equation oriented run mode? | Solution: It is be possible with some limitations. Note you cannot access the EO variables directly, you have to access the results using the SM variables. For spec groups and any constant variable you may want to modify, you need to specify the specification value on the EO Input sheet, and you can access the value of... |
Problem Statement: Installing a new Intel FORTRAN version compiler and trying to recompile a subroutine that was created in a previous version compiler, such as Compaq Visual Fortran. When one tries to compile this subroutine using ASPCOMP, an error message related to the dms_plex.cmn file appears. | Solution: Some of the statements that were allowed in the Compaq compiler are not permitted using the Intel compiler.
The code that generates this message is:
include 'dms_plex.cmn'
REAL*8 B(1)
EQUIVALENCE (B(1), IB(1))
The code statement is not as recommended and is no longer supported:
include ‘dms_plex.cmn'
It has... |
Problem Statement: Is it possible to simulate an ARBOR furnace with Aspen Fired Heater? | Solution: This radiant-tube coil configuration is not available on the field “tube row layoutsâ€�.Â
This is an API radiant-tube coil configuration and for more information, please see page 19 of API 560 4th edition.
However, it is possible to do an approximation of that geometry in Aspen Fired Heater. Please see the... |
Problem Statement: Maximum Tube per Row increased from 99 to 200 in Aspen Air Cooled Exchanger V7.0 | Solution: The previous program versions limited the number of tubes per row to 99. We have expanded this limit to now allow up to 200 tubes per row. We have also incorporated some additional error checking into the program to catch geometry combinations which the program may not be able to accommodate.
Keywords: Maximu... |
Problem Statement: The Aspen Upload Configuration Tool allows transferring SLM license logs automatically to Aspentech. It has been reported that the server name sometimes does not appear under the "Schedule" tab: | Solution: The Upload Tools collects the "Server Name" information from the "active" license file on the SLM license server.
Depending on the version of your SLM server application, that is the file:
<Install Drive>\Program Files\Common Files\SafeNet Sentinel\Sentinel RMS License Manager\WinNT\lservrc on SLM license s... |
Problem Statement: I can't view my logs from the Aspen Licensing Center. I'm getting an error message that the "License Server status data not available." | Solution: If you are getting this message it is due to the fact that you don't have Peak Demand Tokens. For customers with non-Peak Demand Tokens the Aspen SLM Reporter should be used. This tool can be found under the Upgrades and Licenses tab on the Aspen Support Website. Customer's can launch the Aspen SLM Reporter t... |
Problem Statement: When attempting to start InfoPlus.21, the start-up stalls on the task loaddb, with no messages written to the out or err log files. If a DOS window is opened and the task is attempted manually, the following error message will appear:
Tsk_db_clock failed: ip.21 core quota=0
Error -2100 opening connec... | Solution: Follow these steps to regain control of your InfoPlus.21 Manager:
1. Go to Start | Settings | Control Panel | Administrative Tools | Services.
2. Scroll down to AspenTech InfoPlus.21 Task Service and double-click on the task.
3. Select the Log On button and then view the Log on as entry in t... |
Problem Statement: How to filter "Existing events" from Event Import dialog box? | Solution: To filter "Existing Events", there are some options available under "Unmached Events"Tab, Event Import dialog box, as shown:
Filter options are described below. Application IDs refer to IDs that identify the application from which event data is being imported. This value is found in the ATORIONEvents tabl... |
Problem Statement: Aspen InfoPlus.21 now supports the generation and storage of best fit data as part of Aspen InfoPlus.21 input processing.
The automatic generation and storage of best fit data is enabled for an Aspen InfoPlus.21 tag record when archiving is configured for the corresponding best fit history repeat a... | Solution: A backfill utility can be used to generate stored best fit data for an earlier time span; that is, for the time span before the automatic generation of best fit data was enabled, for further information on this see KB 134148. if you intend to generate best fit data for a time before this was activated, you'll... |
Problem Statement: The user receives the following message while executing the OPT command in an LP Model: "Could not open CPLEX environment (ERR msg: CPLEX Error 32201: ilm: CPLEX license)." | Solution: There are 3 different types of CPLEX codes (OPT, MIP and BARR) for which a MIMI system can be licensed. In UNIX, the CPLEX license file is located in the "/MIMI/bin" directory and labeled as:
Install.cplex --> Contains OPT
Install.cplex.mip --> Contains OPT and MIP
Install.cplex.mip.barr --> Contains OPT, M... |
Problem Statement: On March 3rd, 2007, the CPLEX license codes embedded within MIMI expired. What does this mean to our customers?
If you are currently running CPLEX, the license is perpetual and will continue to run. However, if you attempt to install CPLEX after this date you will experience a licensing error like th... | Solution: Under NT, the following are the instructions on how to re-license CPLEX.
1. Open a DOS prompt and go mimi\bin sub-directory.
2. c:\mimi\bin> instlcpx 6C-F9-1E-C5-04-13-10-23-3B-A2-87-57-7D-DC c:\mimi
(Note: of course the path c:\mimi\ in this command indicates the directory where you installed MIMI, so repl... |
Problem Statement: New SequeLink CONNECT statement and data source name configuration | Solution: New Connect Statement
CONNECT data_source_name BY id/pwd;
or
CONNECT data_source_name BY id/encrypt(id_code);
Where:
id
Network login user ID
pwd
Network login user Password
Data Source Name Configuration:
a.) Configure the CAT utility. This will test the connection between database and SequeLink.
b.) Go to... |
Problem Statement: After installing Aspen SCM, it won't open. The error message reads: "The libodbcinst.a file is missing." | Solution: This error indicates that a portion of the SequeLink Client installation is missing. The new version of SequeLink (4.5) requires that BOTH the client and server be installed. The SequeLink Client should be installed from your SequeLink CD on to the same machine as MIMI.
Keywords: None
References: None |
Problem Statement: The first post installation step is to create the Event Management database by clicking the Check and Add Missing button on the Check/Update Database Wizard form under Database Management. If the database connection has not been configured correctly or the database does not exist, the following excep... | Solution: Event Management uses the following connection strings for Oracle and SQL Server, respectively:
jdbc:oracle:thin@<host>:<port>:<SID> (Oracle)
jdbc:odbc:Driver={SQL Server} ;server=<server>;database=<database>;port=<port> (SQL Server)
where server and host= name of server hosting database, SID= Oracle Instance... |
Problem Statement: Can a domain user be designated as the Role-Based Visualization (RBV) Administrator (portal_admin login) instead of the default ccadmin account? | Solution: Yes. IIS performs user authentication for Role-Based Visualization. Any domain account trusted by the IIS server connected to the portal can be used. Once IIS authenticates the user, it will pass the name of the user to RBV with the request to access the portal_admin application. That user will be granted acc... |
Problem Statement: Pressure Safety Valve Sizing in Aspen HYSYS | Solution: Automate Relief Valve Sizing and Documentation with Aspen HYSYS V8.3 and V8.4. Calculate orifice sizes and appended line sizing for single and mixed phase systems using accepted industry standards such as American Petroleum Inst. (API) 520,521. Automate relief load calculations to increase the rigor of PSV an... |
Problem Statement: HYSYS Stream Reporter (HSR) Version 1.6 | Solution: HYSYS Stream Reporter (HSR) is an Excel spreadsheet utility that allows material stream conditions, properties and compositions to be easily reported onto a spreadsheet, it also enables streams in different cases to be conveniently compared.
HSR can report properties from the following phases: Overall, Vapour... |
Problem Statement: Aspen Process Explorer(PE) and aspenONE Process Explorer(A1PE) provide a series of control charts or analytical plots to view different statistical values for tags. These Statistical Process Control(SPC) Charts/Analytical Plots can be populated with data from two types of Aspen InfoPlus.21 records:
A... | Solution: There are 3 methods of building a 'Q' record:
While viewing an 'Adhoc' record on an SPC Chart, a user can right-click in the plot area and select 'Convert Adhoc to Q'. This will bring up a small GUI with a few boxes for user input. This is a limited option method. When used correctly it will build working 'Q'... |
Problem Statement: I am using "Import Crude Assasy" function in APS Integration | PIMS to APS | Import Crude Assays, to import assays from PIMS to APS.
                                                           Â
However, I have made some mistakes and I am ... | Solution: 1. Open the Microsoft Access database of the model, check all imported assays tables from PIMS i.e. PIMS_ASSAY_XREFE, PIMS_CRUDE_XREF, PIMS_ORION_KPI_MAP, PIMS_PROP_XREF, PIMS_SM_XREF, PIMS_STRM_XREF. Make sure there is no duplicate rows in these tables.
Â
                          ... |
Problem Statement: If the License Server is a Virtual Machine (VM) and I change the IP Address or Host Name, will I need a new license? | Solution: A license created for a Virtual Machine (VM) is normally locked to the VM's IP Address and Host Name. If either the IP Address or Host Name changes, the license will no longer function and you will need to order a new license. Best practice is not to make either change. In the event you are forced to, you sh... |
Problem Statement: : | Solution: When swing cut structure is specified in PIMS recursion structure, the assumption is that the swing cut moves up or down with the quality at the quality of the entire cut. There is no provision for specifying a quality gradient across the swing cut. This structure demonstrates that such a gradient can be spec... |
Problem Statement: It is common that a PIMS model has more than one crude distillation unit, and the user would like to have the swing cuts behaving in the same way in all units i.e. if a swing cut swings up in one crude unit, the corresponding swing cut in another unit should also swing up. The method by which this sy... | Solution: In order for the synchronisation structure to work, the swing cut structure must be built manually outside of the automated crude unit architecture. The structure is shown in table SSCS in the attached model. In this example, we are considering the swing cut between Medium Naphtha and Kerosene
The first set o... |
Problem Statement: If Aspen Plus were somehow to exit ungracefully, the license is not checked in at the server for some time. How do I force the license server to reclaim the license right away? | Solution: On the license server, start the License Manager Utility tool, found under:
Start | Programs | AspenTech | License Manager 3.0.
Find out from the license manager server what is checked out by using the lmstat command. In the License Manager Utility tool window, type:
<b><i>lmstat -c @servername -A</i></b>
"se... |
Problem Statement: If you have duplicate predicates and they do not show up twice in $PRED, how do you find out if you have multiple processes? | Solution: Open up $TPRED.
Look for predicate entries in which values exist in both column 0 and column 1.
Go to the Data Search utility and search on that predicate.
This will bring up the list of values for that predicate. A quick preview of them will identify where the duplicates exist.
KeyWords
$PRED
Keywords: Non... |
Problem Statement: How do I design a thermosiphon reboiler using Aspen Shell & Tube Exchanger | Solution: Starting with Aspen Shell & Tube Exchanger V7.0 the new Design/Rating modes for thermosiphon reboiler is added.
All modes operate with a fixed thermosiphon flowrate. However in Simulation mode, you can choose between a Fixed Flow or a Find Flow option, to determine the flow giving a pressure balance around ... |
Problem Statement: What is the thermosyphon reboiler in RadFrac, and how do I use it? | Solution: The RadFrac block has two options for modeling reboilers, kettle and thermosyphon. They roughly correspond to the physical kettle and thermosyphon heat exchangers, but there are some differences to be aware of.
Real Reboilers
In a physical kettle reboiler, liquid is taken from the bottom of the distillation ... |
Problem Statement: How to configure a Plant Break Down Structure? | Solution: Attached is the document that explains step by step procedure to create a plant Break down Structure. The 'Area/unit' field of data sheets can be filled if Plant Break Down Structure exists.
Keywords: Example, Plant, break, down, structure
References: None |
Problem Statement: If you do not specify the Unit Procedure name in the Project Wizard, you get a Text Recipe window with a blank line for the Unit Procedure name. | Solution: Double-click on the blank line (or hit the Enter key on the Text Recipe window) to open the Unit Procedure dialog, and specify the name.
KeyWords:
Project Wizard, Text Recipe window, Unit Procedure
Keywords: None
References: None |
Problem Statement: When trying to generate the Excel report the user gets the following message:
'The macro 'Driver' cannot be found.' | Solution: Unzip and install the attached templates to the c:\Program Files\AspenTech\Batch Plus 2.1\Templates\Excel directory. These files should make it possible to successfully generate the Excel reports from Batch Plus.
This patch is part of the Batch Plus 2.2 build that will be shipped soon. It addresses the proble... |
Problem Statement: MS Word Comments report is blank even though comments exist, when a report is generated for s Step with comments after a Step without comments. | Solution: Close the project, and reopen it. Then generate Comments for the Step.
KeyWords:
Results, MS Word Comments
Keywords: None
References: None |
Problem Statement: Batch Plus does not run with the error that either License Manager is not running or there is no key available. Note: Other Aspen Engineering Suite products do not have this problem.
This problem occurs under the following conditions:
When customer has multiple subnets on their network, and
The Licen... | Solution: The problem can be resolved by removing the environment variable ASP_LMhost from the client system. With this solution Batch Plus will run properly. However, customer will not be able to use asplmadm command to check License Manager status.
How to remove ASP_LMhost environment Parameter:
Under NT:
Right clic... |
Problem Statement: Air Emission Summary report give a negative times for streams from inventory locations. | Solution: Batch Plus incorrectly calculates vapor emissions from inventory locations when default vapor emission models are used. The user can safely ignore these streams. Alternatively, specify the vapor emission models for each vessel in each Operation.
KeyWords:
Vapor emission model, Air emission streams, negative ... |
Problem Statement: When Cake Composition is specified, Batch Plus uses default percent moisture in cake rather than user-specified percentages of components retained in the cake as moisture. | Solution: Use Cake/Liquor Amount when specifying amounts of individual components in the liquid phase.
KeyWords:
Filter, Cake Composition
Keywords: None
References: None |
Problem Statement: MS Word Comments report is blank even though comments exist, when a report is generated for s Step with comments after a Step without comments. | Solution: Close the project, and reopen it. Then generate Comments for the Step.
KeyWords:
Results, MS Word Comments
Keywords: None
References: None |
Problem Statement: Batch Plus does not run with the error that either License Manager is not running or there is no key available. Note: Other Aspen Engineering Suite products do not have this problem.
This problem occurs under the following conditions:
When customer has multiple subnets on their network, and
The Licen... | Solution: The problem can be resolved by removing the environment variable ASP_LMhost from the client system. With this solution Batch Plus will run properly. However, customer will not be able to use asplmadm command to check License Manager status.
How to remove ASP_LMhost environment Parameter:
Under NT:
Right clic... |
Problem Statement: Will Aspen License Manager work over a WAN? | Solution: Aspen License Manager will work over a WAN, but the following must be kept in mind:
If Aspen License Manager server is on an NT platform, then the License Manager and licensed products can be on different NT domains but they should be on the same side of the firewall. In a network environment they have to be ... |
Problem Statement: The AFW Server intermittently crashes, hangs, or returns errors during different operations when used with an ORACLE database. In the Microsoft Internet Information Server (IIS) logs, the problem will be reported as:
"80004005 Unspecified_error__"
- or -
"ASP_0115 Unexpected_error",
and sometimes fol... | Solution: This is a confirmed problem with Oracle's OLE DB Provider for Oracle, versions 8.1.6.0 and 8.1.6.1. During database operations, connections to the database are pooled for reuse. A connection will be released if there are no requested database operations for approximately 75 seconds. Oracle does not properly h... |
Problem Statement: Does Local Security or Aspen Framework have any NT security domain restrictions? | Solution: No. Neither Local Security or Aspen Framework require NT a specific domain membership. The following sequence of events occur for security applications:
A client makes an anonymous http request to create or update a local memory security cache.
The client uses this local cache to determine if a user has acce... |
Problem Statement: What is the AuthWrapperSvc NT Service and How Can It be Used? | Solution: AuthWrapperSvc is an out-of-process Aspen Framework (AFW) authorization component used in role-based security applications. AFW and Plantelligence applications use this client component to determine if a user has privilege to perform protected software functions. For example, Business Process Explorer invokes... |
Problem Statement: The Aspen Framework (AFW) File Repository, currently based on Microsoft's Visual Source Safe (VSS), can be used to share file-based data among AFW users. Aspen Framework provides an interface to its repository using Microsoft's Internet Information Server (IIS). The Aspen Framework presentation compo... | Solution: User accounts must be created for all File Repository users using the Visual Source Safe Administrator. The VSS Administrator is used to declare users, and assign user access rights and passwords. If an Aspen Framework user attempts to access the File Respository without a VSS account, a BPE error message may... |
Problem Statement: Why is Base Load Token Usage Report showing "Error 1000"? The "Tokens Consumed" column shows 0 (zeros). | Solution: Note: this solution only applies if you are using one of the aspenONE Manufacturing applications that require Base Load Tokens enabled. For a list of products that require Base Load Tokens, see KB 128288.
This Knowledge Base describes how to ensure that the Base Load Usage Report is working and fix error 10... |
Problem Statement: SLM Server V8.0 の簡易インストールマニュアルです。 | Solution: PDFをダウンロードしてお使いください。
Keywords: JP-
References: None |
Problem Statement: Aspen PIMS V8.0 および関連製品の簡易インストールマニュアルです。 | Solution: PDFをダウンロードしてお使いください。
Keywords: JP-
References: None |
Problem Statement: You are attempting to install ASCC in a Japanese environment utilizing SJIS(This is Japanese character set). Aspen Supply Chain Connect, as a default, is set up for "MS Windows Latin 1 (ANSI), superset of Latin1". You require your environment to be configured in the Japanese set. How is this accompli... | Solution: Our PowerCenter Data Repository is shipped using code page ?Latin 1? which is not compatible with ?SJIS?. The only option that exists is to convert the PowerCenter Data Repository to ?UTF-8?.
Briefly, Informatica the code page rules are as follows:
1. Code page of the Integration Service must be: (a) a ... |
Problem Statement: When you import numeric format codes from Excel files (e.g. material codes 443234, 454323, ....) the data is imported as number (with decimal values), even if the origin excel column is formatted as text. | Solution: If you format your columns a) as text and b) with the tic mark this resolves the problem for you.
Keywords:
References: None |
Problem Statement: How do you deploy Aspen Engineering Suite with Microsoft SoftGrid 4.2? | Solution: This document outlines the best practices for deploying Aspen Engineering Suite 2006.5 with Microsoft SoftGrid Application Virtualization Platform, Version 4.2.
SoftGrid is a virtualization technology where the virtualization happens at the application level. This enables the encapsulated Microsoft SoftGrid-e... |
Problem Statement: Zipped Log files not created in specified folder after installation of ALC Auto Upload Toolkit.
(In ALC, logged files will be generated within a zipped file) e.g. shown at right, which includes the log usage file, license file and some xml inside it.
After installation of ALC Auto Upload toolkit, t... | Solution: Ensure that the LSERVOPTS environment variable is set up in the license server if this had not been done yet.
Go to Windows-> Control Panel-> System-> Advanced-> Click on "Environment Variables" button.
Select "New" under system variables and create the variable. The example variable value is -l C:\SLM\lserv.... |
Problem Statement: What is the best way to determine the differences between two license files? | Solution: To check for differences between two license files do the following:
Run SLMLicenseProfiler utility under: C:\Program Files\Common Files\Hyprotech\Shared
When the SLM License Profiler window appears, under Actions tab, select "Diff License Files..."
The following window will appear:
Browse to 1st license file... |
Problem Statement: How to obtain ion concentrations modeling electrolytes? | Solution: HYSYS has difficulties modeling true species. It is necessary to use an EO Subflowsheet in order to use Aspen Plus unit operations. The components should be added using Aspen Properties and Electrolyte NRTL property method.
Attached is an example
Keywords: Aspen Properties, Electrolyte, EO Subflowsheet, Elect... |
Problem Statement: What is new in Aspen Plus V7.3 - Binary mixture & phase equilibrium data available through NIST ThermoData Engine | Solution: The NIST TDE feature in Aspen Plus V7.3 is significantly enhanced through the addition of over three million points of binary mixture and phase equilibrium data, including VLE data for over 30,000 unique pairs of components.
With V7.3, you can search the database and extract phase equilibrium, infinite diluti... |
Problem Statement: What is New in Aspen Plus V7.3 - Improved Integrated Cost Evaluation | Solution: Integrated economic analysis makes it easy for Process Engineers to us AspenTech's rigorous and proven cost modeling technology from inside Aspen Plus. Use estimated capital and operating costs to make better engineering design decisions. Compare alternatives on a consistent basis using relative costing early... |
Problem Statement: What is new in Aspen Plus V7.3 - Exporting heat exchanger data to Aspen Exchanger Design & Rating tools | Solution: Aspen Plus V7.3 enables a new workflow for sending heat exchanger data to AspenTech's Exchanger Design and Rating (EDR) tools. The new workflow makes it much easier to extract data from simulation models to enable better collaboration between engineers focused on conceptual design and equipment design. This n... |
Problem Statement: What is new in Aspen Plus V7.3 - Sending simulation data to Aspen Energy Analysis | Solution: With Aspen Plus V7.3 you can check the energy efficiency of your process in minutes by sending the case file to Aspen Energy Analyzer. The workflow to send an Aspen Plus case to Aspen Energy Analyzer is now much easier - just build and run the Aspen Plus model and then click the new Send to Aspen Energy Analy... |
Problem Statement: Sometimes, we would like to change the number of stages in a distillation column, and expect Aspen HYSYS solver to converge the flowsheet at different number of stages controlled by an outside algorithm, i.e., optimizer or ASW.
This need may arise when the number of stages is a model tuning parameter... | Solution: In Aspen HYSYS, the number of stages has to be fixed, and cannot be varied as a parameter. Furthermore, Liquid flow cannot be zero. The ideas here is to set up the column with the maximum number of stages needed, and then direct the vapor traffic to go through only necessary number of stages (<= maximum numbe... |
Problem Statement: How do you model de-propagation reactions in ionic polymerization? | Solution: The current version of the ionic polymerization model in Aspen Polymers Plus does not account for reversible propagation reactions out-of-the-box. You can, however, apply the segment-based power-law reaction model to account for the reverse reaction term. The "Reversible Propagation.bkp" sample file demonstra... |
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