| id,name,skill_group,experience_years,avg_handle_time_min | |
| 1,Maria Santos,claims,5,6.2 | |
| 2,James Wilson,claims,3,7.8 | |
| 3,Priya Patel,billing,7,4.5 | |
| 4,Tom Chen,billing,2,5.9 | |
| 5,Sarah Johnson,general,4,5.1 | |
| 6,Mike Brown,general,1,8.3 | |
| 7,Lisa Park,claims,6,5.8 | |
| 8,David Kim,billing,4,5.2 | |