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data/train.json

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-{"session_id": "dd6c4d01-fdfe-4216-9a3a-11ff35a46c00", "User": "User>> Hi. ", "Chatbot": "Bot>> Hello! How can I assist you today? If you have a specific question or need information on a particular topic, please let me know.", "datetime": "2025-08-06T04:35:07.731978", "Query_rewrite_log": "No rewrite.", "retrieval_log": "Query: Hi. \nNo Context was retrieved."}
-{"session_id": "session_30fc38c16cccf195", "User": "User>> do you know how to book doctor appointments?", "Chatbot": "Bot>> To book medical appointments with doctors and nurses at SFU Health & Counselling clinics on Burnaby or Vancouver campuses, you have two options. You can either call the clinics directly or book online. Once you submit an appointment request form, a medical office assistant will contact you via email within 2-3 business days to confirm the appointment. For more information, you can visit the following URLs:\n1. Booking Medical Appointments: [SFU Health & Counselling - See a Doctor](https://www.sfu.ca/students/health/see-a-doctor.html)\n2. Contact Information: [SFU Health & Counselling - Accessibility](https://www.sfu.ca/students/health/contact-us/accessibility.html)", "datetime": "2025-08-06T04:35:24.160075", "Query_rewrite_log": "No rewrite.", "retrieval_log": "Query: do you know how to book doctor appointments?\nIndex: 0\nQuestion: What is the process for booking medical appointments with doctors and nurses?\nAnswer: - Appointment requests are submitted on the appointment request form\n- Medical office assistant contacts you by email within 2-3 business days to confirm the appointment\nFile: 0_6\nURL: https://www.sfu.ca/students/health/contact-us/accessibility.html\nSimilarity: Question             What is the process for booking medical appoin...\nAnswer               - Appointment requests are submitted on the ap...\nFile                                                               0_6\nURL                  https://www.sfu.ca/students/health/contact-us/...\nQuestionEmbedding    [0.0155597403645515, 0.0085246097296476, 0.012...\nSimilarity                                                    0.917985\nName: 1373, dtype: object\nIndex: 1\nQuestion: How can students book appointments for medical services?\nAnswer: Students can book appointments for medical services by calling the Health & Counselling clinics on the Burnaby or Vancouver campuses, or by booking online. Appointments can be made for in-person or by phone/virtual consultations.\nFile: 0_2\nURL: https://www.sfu.ca/students/health/see-a-doctor.html\nSimilarity: Question             How can students book appointments for medical...\nAnswer               Students can book appointments for medical ser...\nFile                                                               0_2\nURL                  https://www.sfu.ca/students/health/see-a-docto...\nQuestionEmbedding    [0.0163461305201053, 0.0142456386238336, 0.004...\nSimilarity                                                    0.907841\nName: 680, dtype: object\n"}
-{"session_id": "session_30fc38c16cccf195", "User": "User>> thanks.", "Chatbot": "Bot>> You're welcome! If you need to book an appointment with a service provider at Health and Counselling Services at SFU, simply call ahead to schedule your appointment. For contacting Health & Counselling at SFU on different campuses, you can reach them at the following numbers:\n- Burnaby Campus: 778.782.4615\n- Vancouver Campus: 778.782.5200\n- Surrey Campus: 778.782.5200\nFor more support and information, please visit the following URLs:\n1. Support Groups at SFU: [SFU Health - Suicide Prevention](https://www.sfu.ca/students/health/get-support/support-groups/groups/suicide-prevention.html#course)\n2. Graduate Student Support: [Grad Student Support Document](https://www.sfu.ca/content/dam/sfu/students/health/pdf/Grad%20Student%20Support%20Doc.pdf)", "datetime": "2025-08-06T04:35:34.764629", "Query_rewrite_log": "History: do you know how to book doctor appointments?\nTo book medical appointments with doctors and nurses at SFU Health & Counselling clinics on Burnaby or Vancouver campuses, you have two options. You can either call the clinics directly or book online. Once you submit an appointment request form, a medical office assistant will contact you via email within 2-3 business days to confirm the appointment. For more information, you can visit the following URLs:\n1. Booking Medical Appointments: [SFU Health & Counselling - See a Doctor](https://www.sfu.ca/students/health/see-a-doctor.html)\n2. Contact Information: [SFU Health & Counselling - Accessibility](https://www.sfu.ca/students/health/contact-us/accessibility.html)\nUser: thanks.\nRewrite: How can I book doctor appointments at SFU Health & Counselling clinics on Burnaby or Vancouver campuses?", "retrieval_log": "Query: How can I book doctor appointments at SFU Health & Counselling clinics on Burnaby or Vancouver campuses?\nIndex: 0\nQuestion: How can I book an appointment with a service provider at Health and Counselling Services at SFU?\nAnswer: You can call ahead to book an appointment with a service provider at Health and Counselling Services at SFU.\nFile: 0_9_2_1\nURL: https://www.sfu.ca/content/dam/sfu/students/health/pdf/Grad%20Student%20Support%20Doc.pdf\nSimilarity: Question             How can I book an appointment with a service p...\nAnswer               You can call ahead to book an appointment with...\nFile                                                           0_9_2_1\nURL                  https://www.sfu.ca/content/dam/sfu/students/he...\nQuestionEmbedding    [0.0098576387390494, -0.0035897952038794, -0.0...\nSimilarity                                                    0.952505\nName: 1628, dtype: object\nIndex: 1\nQuestion: How can I contact Health & Counselling at SFU on the Burnaby, Vancouver, and Surrey campuses?\nAnswer: Burnaby campus: 778.782.4615\nVancouver campus: 778.782.5200\nSurrey campus: 778.782.5200\nFile: 0_9_4\nURL: https://www.sfu.ca/students/health/get-support/support-groups/groups/suicide-prevention.html#course\nSimilarity: Question             How can I contact Health & Counselling at SFU ...\nAnswer               Burnaby campus: 778.782.4615\\nVancouver campus...\nFile                                                             0_9_4\nURL                  https://www.sfu.ca/students/health/get-support...\nQuestionEmbedding    [0.0065411166287958, -0.0082345027476549, -0.0...\nSimilarity                                                    0.950257\nName: 1664, dtype: object\nIndex: 2\nQuestion: How can SFU students schedule health appointments?\nAnswer: Appointments can be scheduled in-person, virtually, or online.\nFile: 0_1\nURL: https://www.sfu.ca/students/health/contact-us.html\nSimilarity: Question             How can SFU students schedule health appointme...\nAnswer               Appointments can be scheduled in-person, virtu...\nFile                                                               0_1\nURL                  https://www.sfu.ca/students/health/contact-us....\nQuestionEmbedding    [0.0229548029601573, -0.0026596472598612, 0.00...\nSimilarity                                                    0.948646\nName: 502, dtype: object\nIndex: 3\nQuestion: Are there online booking options for appointments at SFU Health & Counselling services?\nAnswer: Yes, there are online booking options available for appointments at SFU Health & Counselling services.\nFile: 0_1\nURL: https://www.sfu.ca/students/health/contact-us.html\nSimilarity: Question             Are there online booking options for appointme...\nAnswer               Yes, there are online booking options availabl...\nFile                                                               0_1\nURL                  https://www.sfu.ca/students/health/contact-us....\nQuestionEmbedding    [0.0058000041171908, -0.0067622773349285, 0.00...\nSimilarity                                                    0.935729\nName: 503, dtype: object\nIndex: 4\nQuestion: How can SFU students access the health and counselling services on campus?\nAnswer: SFU students can access health and counselling services on campus by visiting the student health clinics on Burnaby and Vancouver campus, booking appointments with doctors and nurses, and exploring resources and support options available. Services are provided in-person, virtually, or by phone at no cost to SFU students.\nFile: 0\nURL: https://www.sfu.ca/students/health/\nSimilarity: Question             How can SFU students access the health and cou...\nAnswer               SFU students can access health and counselling...\nFile                                                                 0\nURL                                https://www.sfu.ca/students/health/\nQuestionEmbedding    [0.0157124418765306, -0.0066529265604913, 0.00...\nSimilarity                                                    0.935483\nName: 1737, dtype: object\nIndex: 5\nQuestion: How can I book an appointment with a case manager at SFU?\nAnswer: You can book an appointment by calling 778 782 5699 or emailing ssrr@sfu.ca.\nFile: 0_1_1_13\nURL: https://www.sfu.ca/students/studentsupport/contact-us.html\nSimilarity: Question             How can I book an appointment with a case mana...\nAnswer               You can book an appointment by calling 778 782...\nFile                                                          0_1_1_13\nURL                  https://www.sfu.ca/students/studentsupport/con...\nQuestionEmbedding    [0.0188035611063241, -0.0230826195329427, -0.0...\nSimilarity                                                    0.932388\nName: 205, dtype: object\nIndex: 6\nQuestion: What are the contact numbers for SFU Health & Counselling at the Burnaby, Vancouver, and Surrey campuses?\nAnswer: Burnaby campus: 778.782.4615\nVancouver campus: 778.782.5200\nSurrey campus: 778.782.5200\nFile: 0_1_2\nURL: https://www.sfu.ca/students/health/contact-us/privacy.html\nSimilarity: Question             What are the contact numbers for SFU Health & ...\nAnswer               Burnaby campus: 778.782.4615\\nVancouver campus...\nFile                                                             0_1_2\nURL                  https://www.sfu.ca/students/health/contact-us/...\nQuestionEmbedding    [0.0092400461435318, -0.0093118771910667, 0.00...\nSimilarity                                                    0.920979\nName: 373, dtype: object\nIndex: 7\nQuestion: How can students contact SFU for support at the Burnaby, Vancouver, and Surrey campuses?\nAnswer: Burnaby campus: 778.782.4615\nVancouver campus: 778.782.5200\nSurrey campus: 778.782.5200\nFile: 0_9\nURL: https://www.sfu.ca/students/health/graduate-students.html\nSimilarity: Question             How can students contact SFU for support at th...\nAnswer               Burnaby campus: 778.782.4615\\nVancouver campus...\nFile                                                               0_9\nURL                  https://www.sfu.ca/students/health/graduate-st...\nQuestionEmbedding    [0.0143075808882713, -0.0115082720294594, -0.0...\nSimilarity                                                    0.919412\nName: 1734, dtype: object\nIndex: 8\nQuestion: Can I book appointments at the Burnaby, Vancouver, and Surrey campuses using the same phone number?\nAnswer: Yes\nFile: 0_6\nURL: https://www.sfu.ca/students/health/contact-us/accessibility.html\nSimilarity: Question             Can I book appointments at the Burnaby, Vancou...\nAnswer                                                             Yes\nFile                                                               0_6\nURL                  https://www.sfu.ca/students/health/contact-us/...\nQuestionEmbedding    [0.0030613092239946, -0.0157183595001697, 0.01...\nSimilarity                                                    0.915141\nName: 1376, dtype: object\nIndex: 9\nQuestion: How can SFU students access counselling services online?\nAnswer: - Book a Rapid Access Appointment directly with Tricia-Kay Williams\n- Appointments can be made for in person, virtually, or by phone\n- Book online with any counsellor who can then refer you to Tricia-Kay during your intake appointment\nFile: 0_3_2_6\nURL: https://www.sfu.ca/students/health/resources/identity/black-students.html\nSimilarity: Question             How can SFU students access counselling servic...\nAnswer               - Book a Rapid Access Appointment directly wit...\nFile                                                           0_3_2_6\nURL                  https://www.sfu.ca/students/health/resources/i...\nQuestionEmbedding    [0.0046018962748348, -0.0045647299848496, 0.00...\nSimilarity                                                    0.913364\nName: 780, dtype: object\n"}
-{"session_id": "f8e80b1c-30a7-4985-bd40-06069024860d", "User": "User>> i'm minoo", "Chatbot": "Bot>> It seems like the information you are looking for is not within the data provided to me. If you have a general question or need assistance with something else, feel free to ask! If you are seeking specific information related to the content provided from the SFU counselling website, please provide more details so I can better assist you.", "datetime": "2025-08-06T04:37:16.325894", "Query_rewrite_log": "No rewrite.", "retrieval_log": "Query: i'm minoo\nNo Context was retrieved."}
+{"session_id": "51b1e7af-8197-48f4-90ac-5f1b6ef7e1f0", "User": "User>> Hey chatbot!", "Chatbot": "Bot>> Hello! How can I assist you today?", "datetime": "2025-08-06T04:43:04.128028", "Query_rewrite_log": "No rewrite.", "retrieval_log": "Query: Hey chatbot!\nNo Context was retrieved."}
+{"session_id": "51b1e7af-8197-48f4-90ac-5f1b6ef7e1f0", "User": "User>> I want to book a counselling appointment for myself.", "Chatbot": "Bot>> Based on the information provided, you can book a counselling appointment at Health & Counselling by booking online or calling the front desk. Unfortunately, consultations are not available for booking. For more details, you can visit the following URLs: \n1. Book appointments for counselling support: [Counselling Services - SFU Health & Counselling](https://www.sfu.ca/students/health/support-resources/counselling-services.html)\n2. Information on vaccines and travel health: [Vaccines and Travel Health - SFU Health & Counselling](https://www.sfu.ca/students/health/see-a-doctor/vaccines-and-travel-health.html)", "datetime": "2025-08-06T04:43:22.609817", "Query_rewrite_log": "History: Hey chatbot!\nHello! How can I assist you today?\nUser: I want to book a counselling appointment for myself.\nRewrite: Can you help me book a counselling appointment for myself?", "retrieval_log": "Query: Can you help me book a counselling appointment for myself?\nIndex: 0\nQuestion: Can I book an appointment for a consultation at Health & Counselling?\nAnswer: No, Health & Counselling is not taking appointments for consultations.\nFile: 0_2_1\nURL: https://www.sfu.ca/students/health/see-a-doctor/vaccines-and-travel-health.html\nSimilarity: Question             Can I book an appointment for a consultation a...\nAnswer               No, Health & Counselling is not taking appoint...\nFile                                                             0_2_1\nURL                  https://www.sfu.ca/students/health/see-a-docto...\nQuestionEmbedding    [0.0023677195422351, 0.0040712221525609, 0.018...\nSimilarity                                                    0.929775\nName: 544, dtype: object\nIndex: 1\nQuestion: How can I book an appointment for counselling support at Health & Counselling?\nAnswer: You can book appointments online or call the front desk.\nFile: 0_3_2\nURL: https://www.sfu.ca/students/health/support-resources/counselling-services.html\nSimilarity: Question             How can I book an appointment for counselling ...\nAnswer               You can book appointments online or call the f...\nFile                                                             0_3_2\nURL                  https://www.sfu.ca/students/health/support-res...\nQuestionEmbedding    [0.0041561746038496, 0.0079777557402849, 0.024...\nSimilarity                                                    0.927529\nName: 781, dtype: object\nIndex: 2\nQuestion: How can I register for group counselling sessions?\nAnswer: - Browse our list of options and register\n- Self-refer\n- Drop in to get connected\nFile: 0_3_8\nURL: https://www.sfu.ca/students/health/get-support/support-groups/virtual-programs-tags/all-groups.html\nSimilarity: Question             How can I register for group counselling sessi...\nAnswer               - Browse our list of options and register\\n- S...\nFile                                                             0_3_8\nURL                  https://www.sfu.ca/students/health/get-support...\nQuestionEmbedding    [-0.0106528680771589, -0.0052633793093264, 0.0...\nSimilarity                                                    0.901225\nName: 1060, dtype: object\n"}
+{"session_id": "51b1e7af-8197-48f4-90ac-5f1b6ef7e1f0", "User": "User>> what type of services are offered?", "Chatbot": "Bot>> At Health & Counselling, various specialized counselling support options are available, including Single Session Counselling Follow-up, Short-Term Counselling, Group-based programs, My SSP service, and Community resources. Additionally, you can access on-demand workshops and outreach opportunities and request one for your faculty, department, unit, or team. For more information, please visit the following URLs:\n1. Specialized counselling support options: [Counselling Services - SFU Health & Counselling](https://www.sfu.ca/students/health/support-resources/counselling-services.html)\n2. Workshops and outreach opportunities: [Faculty & Staff Resources - SFU Health & Counselling](https://www.sfu.ca/students/health/faculty-staff/faculty-staff-resources.html)", "datetime": "2025-08-06T04:43:44.204669", "Query_rewrite_log": "History: I want to book a counselling appointment for myself.\nBased on the information provided, you can book a counselling appointment at Health & Counselling by booking online or calling the front desk. Unfortunately, consultations are not available for booking. For more details, you can visit the following URLs: \n1. Book appointments for counselling support: [Counselling Services - SFU Health & Counselling](https://www.sfu.ca/students/health/support-resources/counselling-services.html)\n2. Information on vaccines and travel health: [Vaccines and Travel Health - SFU Health & Counselling](https://www.sfu.ca/students/health/see-a-doctor/vaccines-and-travel-health.html)\nUser: what type of services are offered?\nRewrite: What services are offered at Health & Counselling?", "retrieval_log": "Query: What services are offered at Health & Counselling?\nIndex: 0\nQuestion: What specialized counselling support options are available at Health & Counselling?\nAnswer: - Single Session Counselling Follow-up\n- Short-Term Counselling\n- Group-based programs\n- My SSP service\n- Community resources\nFile: 0_3_2\nURL: https://www.sfu.ca/students/health/support-resources/counselling-services.html\nSimilarity: Question             What specialized counselling support options a...\nAnswer               - Single Session Counselling Follow-up\\n- Shor...\nFile                                                             0_3_2\nURL                  https://www.sfu.ca/students/health/support-res...\nQuestionEmbedding    [-0.0018233463633805, 0.0203646477311849, 0.04...\nSimilarity                                                    0.939921\nName: 786, dtype: object\nIndex: 1\nQuestion: What workshops and outreach opportunities are available through Health and Counselling Services?\nAnswer: - View available on-demand workshops and outreach opportunities\n- Request one for your faculty, department, unit or team\nFile: 0_1_1_11_2\nURL: https://www.sfu.ca/students/health/faculty-staff/faculty-staff-resources.html\nSimilarity: Question             What workshops and outreach opportunities are ...\nAnswer               - View available on-demand workshops and outre...\nFile                                                        0_1_1_11_2\nURL                  https://www.sfu.ca/students/health/faculty-sta...\nQuestionEmbedding    [0.0022635217756032, 0.0069864625111222, 0.018...\nSimilarity                                                    0.929648\nName: 34, dtype: object\nIndex: 2\nQuestion: What resources and support services are provided by SFU Health & Counselling Services?\nAnswer: - Health and well-being outreach events and/or programs (such as health peers, HI-FIVE, online training)\n- Qualitative and program specific evaluation to understand the experiences of students in programs and their impacts\n- Support services provided in partnership with others across Student Services and the university to provide coordinated, accessible and culturally appropriate support to students\nFile: 0_3_3\nURL: https://www.sfu.ca/healthycampuscommunity/about/wellbeing-framework.html\nSimilarity: Question             What resources and support services are provid...\nAnswer               - Health and well-being outreach events and/or...\nFile                                                             0_3_3\nURL                  https://www.sfu.ca/healthycampuscommunity/abou...\nQuestionEmbedding    [0.0133959092199802, 0.0038288014475256, 0.009...\nSimilarity                                                    0.918177\nName: 801, dtype: object\nIndex: 3\nQuestion: Can I book an appointment for a consultation at Health & Counselling?\nAnswer: No, Health & Counselling is not taking appointments for consultations.\nFile: 0_2_1\nURL: https://www.sfu.ca/students/health/see-a-doctor/vaccines-and-travel-health.html\nSimilarity: Question             Can I book an appointment for a consultation a...\nAnswer               No, Health & Counselling is not taking appoint...\nFile                                                             0_2_1\nURL                  https://www.sfu.ca/students/health/see-a-docto...\nQuestionEmbedding    [0.0023677195422351, 0.0040712221525609, 0.018...\nSimilarity                                                    0.915124\nName: 544, dtype: object\nIndex: 4\nQuestion: How can I book an appointment for counselling support at Health & Counselling?\nAnswer: You can book appointments online or call the front desk.\nFile: 0_3_2\nURL: https://www.sfu.ca/students/health/support-resources/counselling-services.html\nSimilarity: Question             How can I book an appointment for counselling ...\nAnswer               You can book appointments online or call the f...\nFile                                                             0_3_2\nURL                  https://www.sfu.ca/students/health/support-res...\nQuestionEmbedding    [0.0041561746038496, 0.0079777557402849, 0.024...\nSimilarity                                                    0.914812\nName: 781, dtype: object\nIndex: 5\nQuestion: What types of support options are available for international students at Health & Counselling?\nAnswer: - Individual support\n- Group support\n- Transition Case Manager support\nFile: 0_9_2\nURL: https://www.sfu.ca/students/health/resources/identity/SupportForInternationalStudents.html#tcm\nSimilarity: Question             What types of support options are available fo...\nAnswer               - Individual support\\n- Group support\\n- Trans...\nFile                                                             0_9_2\nURL                  https://www.sfu.ca/students/health/resources/i...\nQuestionEmbedding    [0.0098131550475955, 0.0212607197463512, 0.037...\nSimilarity                                                    0.903603\nName: 1639, dtype: object\nIndex: 6\nQuestion: How can I see a doctor or nurse at Health & Counselling clinics?\nAnswer: You can book with your own General Practitioner, Psychologist, or Psychiatrist\nYou can book with a doctor at Health & Counselling clinic.\nFile: 0_1_4\nURL: https://www.sfu.ca/students/health/resources/identity/disabled-neurodivergent.html\nSimilarity: Question             How can I see a doctor or nurse at Health & Co...\nAnswer               You can book with your own General Practitione...\nFile                                                             0_1_4\nURL                  https://www.sfu.ca/students/health/resources/i...\nQuestionEmbedding    [-0.0132721941918134, 0.0050840266048908, 0.01...\nSimilarity                                                    0.903329\nName: 495, dtype: object\nIndex: 7\nQuestion: What other support options and counselling services are available at SFU Health and Counselling Services?\nAnswer: - Group counselling\n- Online self-help resources\n- MindShift Application\n- Black Counsellor, Tricia Kay Williams\n- Indigenous Clinical Counsellors\n- Elders Program Drop-in\n- Cultural Connections workshop\n- ISC counsellors\n- Doctor, nurse, or counsellor appointments through Health and Counselling services\nFile: 0_3_2_5\nURL: https://www.sfu.ca/students/indigenous/wellness.html\nSimilarity: Question             What other support options and counselling ser...\nAnswer               - Group counselling\\n- Online self-help resour...\nFile                                                           0_3_2_5\nURL                  https://www.sfu.ca/students/indigenous/wellnes...\nQuestionEmbedding    [0.0104496097192168, 0.0031159783247858, 0.007...\nSimilarity                                                    0.900827\nName: 753, dtype: object\n"}