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+{"session_id": "bc2f7535-2200-4592-88eb-3cce2caab795", "User": "User>> Hey", "Chatbot": "Bot>> Hello! How can I assist you today? If you have specific questions or need information about SFU counselling services, feel free to ask!", "datetime": "2025-08-08T03:59:39.886049", "Query_rewrite_log": "History: INIT_U\nINIT_B\nUser: Hey\nRewrite: Hey", "retrieval_log": "Query: Hey\nNo Context was retrieved."}
+{"session_id": "bc2f7535-2200-4592-88eb-3cce2caab795", "User": "User>> how to appoint", "Chatbot": "Bot>> To book an appointment with a service provider at SFU's Health and Counselling Services, here are the steps you can follow:\n\n1. **Call Ahead**: You can call the Health and Counselling Services to schedule an appointment.\n2. **Appointment Options**: Appointments can be scheduled in-person, virtually, or online, depending on your preference and availability.\n\nFor more information, you can visit these links:\n- [Contact SFU Health and Counselling Services](https://www.sfu.ca/students/health/contact-us.html)\n- [Grad Student Support Document](https://www.sfu.ca/content/dam/sfu/students/health/pdf/Grad%20Student%20Support%20Doc.pdf)\n\nIf you need further guidance, feel free to ask!", "datetime": "2025-08-08T03:59:54.131928", "Query_rewrite_log": "History: Hey\nHello! How can I assist you today? If you have specific questions or need information about SFU counselling services, feel free to ask!\nUser: how to appoint\nRewrite: How do I make an appointment with SFU Health & Counselling?", "retrieval_log": "Query: How do I make an appointment with SFU Health & Counselling?\nIndex: 0\nQuestion: How can I book an appointment with a service provider at Health and Counselling Services at SFU?\nAnswer: You can call ahead to book an appointment with a service provider at Health and Counselling Services at SFU.\nFile: 0_9_2_1\nURL: https://www.sfu.ca/content/dam/sfu/students/health/pdf/Grad%20Student%20Support%20Doc.pdf\nSimilarity: Question             How can I book an appointment with a service p...\nAnswer               You can call ahead to book an appointment with...\nFile                                                           0_9_2_1\nURL                  https://www.sfu.ca/content/dam/sfu/students/he...\nQuestionEmbedding    [0.0098576387390494, -0.0035897952038794, -0.0...\nSimilarity                                                    0.974393\nName: 1628, dtype: object\nIndex: 1\nQuestion: How can SFU students schedule health appointments?\nAnswer: Appointments can be scheduled in-person, virtually, or online.\nFile: 0_1\nURL: https://www.sfu.ca/students/health/contact-us.html\nSimilarity: Question             How can SFU students schedule health appointme...\nAnswer               Appointments can be scheduled in-person, virtu...\nFile                                                               0_1\nURL                  https://www.sfu.ca/students/health/contact-us....\nQuestionEmbedding    [0.0229548029601573, -0.0026596472598612, 0.00...\nSimilarity                                                    0.954836\nName: 502, dtype: object\nIndex: 2\nQuestion: How can SFU students access the health and counselling services on campus?\nAnswer: SFU students can access health and counselling services on campus by visiting the student health clinics on Burnaby and Vancouver campus, booking appointments with doctors and nurses, and exploring resources and support options available. Services are provided in-person, virtually, or by phone at no cost to SFU students.\nFile: 0\nURL: https://www.sfu.ca/students/health/\nSimilarity: Question             How can SFU students access the health and cou...\nAnswer               SFU students can access health and counselling...\nFile                                                                 0\nURL                                https://www.sfu.ca/students/health/\nQuestionEmbedding    [0.0157124418765306, -0.0066529265604913, 0.00...\nSimilarity                                                    0.946344\nName: 1737, dtype: object\nIndex: 3\nQuestion: How can I book an appointment with a case manager at SFU?\nAnswer: You can book an appointment by calling 778 782 5699 or emailing ssrr@sfu.ca.\nFile: 0_1_1_13\nURL: https://www.sfu.ca/students/studentsupport/contact-us.html\nSimilarity: Question             How can I book an appointment with a case mana...\nAnswer               You can book an appointment by calling 778 782...\nFile                                                          0_1_1_13\nURL                  https://www.sfu.ca/students/studentsupport/con...\nQuestionEmbedding    [0.0188035611063241, -0.0230826195329427, -0.0...\nSimilarity                                                     0.94378\nName: 205, dtype: object\nIndex: 4\nQuestion: Are there online booking options for appointments at SFU Health & Counselling services?\nAnswer: Yes, there are online booking options available for appointments at SFU Health & Counselling services.\nFile: 0_1\nURL: https://www.sfu.ca/students/health/contact-us.html\nSimilarity: Question             Are there online booking options for appointme...\nAnswer               Yes, there are online booking options availabl...\nFile                                                               0_1\nURL                  https://www.sfu.ca/students/health/contact-us....\nQuestionEmbedding    [0.0058000041171908, -0.0067622773349285, 0.00...\nSimilarity                                                    0.936625\nName: 503, dtype: object\nIndex: 5\nQuestion: How can I contact Health & Counselling at SFU on the Burnaby, Vancouver, and Surrey campuses?\nAnswer: Burnaby campus: 778.782.4615\nVancouver campus: 778.782.5200\nSurrey campus: 778.782.5200\nFile: 0_9_4\nURL: https://www.sfu.ca/students/health/get-support/support-groups/groups/suicide-prevention.html#course\nSimilarity: Question             How can I contact Health & Counselling at SFU ...\nAnswer               Burnaby campus: 778.782.4615\\nVancouver campus...\nFile                                                             0_9_4\nURL                  https://www.sfu.ca/students/health/get-support...\nQuestionEmbedding    [0.0065411166287958, -0.0082345027476549, -0.0...\nSimilarity                                                    0.934713\nName: 1664, dtype: object\nIndex: 6\nQuestion: How can SFU students access counselling services online?\nAnswer: - Book a Rapid Access Appointment directly with Tricia-Kay Williams\n- Appointments can be made for in person, virtually, or by phone\n- Book online with any counsellor who can then refer you to Tricia-Kay during your intake appointment\nFile: 0_3_2_6\nURL: https://www.sfu.ca/students/health/resources/identity/black-students.html\nSimilarity: Question             How can SFU students access counselling servic...\nAnswer               - Book a Rapid Access Appointment directly wit...\nFile                                                           0_3_2_6\nURL                  https://www.sfu.ca/students/health/resources/i...\nQuestionEmbedding    [0.0046018962748348, -0.0045647299848496, 0.00...\nSimilarity                                                    0.932735\nName: 780, dtype: object\nIndex: 7\nQuestion: What are the contact details for Health & Counselling Services at SFU?\nAnswer: Phone: 778-782-4615\nWebsite: Click to view website >\nFile: 0_1_1_11_3\nURL: https://www.sfu.ca/students/health/faculty-staff/response-guide.html\nSimilarity: Question             What are the contact details for Health & Coun...\nAnswer               Phone: 778-782-4615\\nWebsite: Click to view we...\nFile                                                        0_1_1_11_3\nURL                  https://www.sfu.ca/students/health/faculty-sta...\nQuestionEmbedding    [0.0070271557196974, 0.0041900239884853, 0.002...\nSimilarity                                                    0.927831\nName: 56, dtype: object\nIndex: 8\nQuestion: How can I access free, confidential counselling support as an SFU student?\nAnswer: - Through the My SSP app\n- Contact the front desk during operating hours at 778-782-4615\n- Call the Crisis Centre in BC or Canada 24/7/365\n- Call the crisis line at 1-800-784-2433 (1-800-SUICIDE)\n- Contact the Crisis Centre at Burnaby campus: 778.782.4615, Vancouver campus: 778.782.5200, Surrey campus: 778.782.5200\nFile: 0_3_4\nURL: https://www.sfu.ca/students/health/get-support/talk-now.html\nSimilarity: Question             How can I access free, confidential counsellin...\nAnswer               - Through the My SSP app\\n- Contact the front ...\nFile                                                             0_3_4\nURL                  https://www.sfu.ca/students/health/get-support...\nQuestionEmbedding    [0.0128788892179727, -0.0129730924963951, 0.00...\nSimilarity                                                    0.925999\nName: 803, dtype: object\nIndex: 9\nQuestion: How can I get more information about the counselling services offered at SFU?\nAnswer: You can contact your CAL disability advisor.\nFile: 0_3_8_9\nURL: https://www.sfu.ca/students/health/get-support/support-groups/groups/experiencing-autism.html\nSimilarity: Question             How can I get more information about the couns...\nAnswer                    You can contact your CAL disability advisor.\nFile                                                           0_3_8_9\nURL                  https://www.sfu.ca/students/health/get-support...\nQuestionEmbedding    [-0.0006963061168789, 0.0003611407009884, -0.0...\nSimilarity                                                    0.925008\nName: 1056, dtype: object\n"}
+{"session_id": "bc2f7535-2200-4592-88eb-3cce2caab795", "User": "User>> thanks", "Chatbot": "Bot>> You're welcome! If you have any more questions or need further assistance, feel free to reach out. Have a great day!", "datetime": "2025-08-08T04:00:03.273036", "Query_rewrite_log": "History: how to appoint\nTo book an appointment with a service provider at SFU's Health and Counselling Services, here are the steps you can follow:\n\n1. **Call Ahead**: You can call the Health and Counselling Services to schedule an appointment.\n2. **Appointment Options**: Appointments can be scheduled in-person, virtually, or online, depending on your preference and availability.\n\nFor more information, you can visit these links:\n- [Contact SFU Health and Counselling Services](https://www.sfu.ca/students/health/contact-us.html)\n- [Grad Student Support Document](https://www.sfu.ca/content/dam/sfu/students/health/pdf/Grad%20Student%20Support%20Doc.pdf)\n\nIf you need further guidance, feel free to ask!\nUser: thanks\nRewrite: thanks", "retrieval_log": "Query: thanks\nNo Context was retrieved."}