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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Great place to stay in downtown Denver
Great place to stay. Near the Rockies field and just a couple of blocks from the downtown mall area. Easy walking to most everything. Service was great and the rooms were beautiful - hey it's the Ritz. It's what you would expect. | 5 | null |
Good location.
This was a lovely hotel with nice, clean rooms. Staff was very friendly and polite.
We enjoyed the spa facilities immensely. We only did 2 services because it is
so pricey. Rooftop bar was cool but very busy. We snagged a table by pure luck and enjoyed
martini ($24) and sushi. Food in the hotel is just... | 4 | null |
Immaculately maintained splendor
Stayed here for two days on a football weekend. The room was older style with a high ceiling but beautifully maintained and spotless. The bed was very comfortable. Even though we were close to the elevator we never heard a sound. The lobby and the garden court are nothing short of breat... | 5 | null |
Should be shut down! Dirty, smelly, & disgusting!
We booked here because we were misguided by earlier reviews. I don't want anybody to got through what we went through so I'm doing a public service by warning everybody to not check in here. No matter how cheap it is...look for something else...or sleep in the car! That... | 1 | null |
The houseeeping was horrible.
They don't bother to straighten the sheets. The crewmember on '4' told me they could put a topper on the rediculously hard bed, but it wasn't there when I went back to the room that evening (but they did bring it when I called). When I asked for extra washcloths in the room I was given NO ... | 1 | null |
Great Customer Service!
Fabulous check-in/check-out experience. Jose Rosales really went the extra mile to ensure that my overall experience at the Hyatt exceeded my expectations. Overall, hotel offered great ammenities, fantastaic corporate rate offers, nice sized rooms with comfortable beds. Free toothpaste was a nic... | 5 | null |
The worst hotel ever.
You get what you pay for it. You stay in a box without windows. You have to wait to use the share stinky bathroom. I wonder why it is called a hotel. I did not enjoy the experience even with the low price. | 1 | null |
Perfect
I have stayed at Ghirardelli Square twice over the past 18 months, but haven't written a review until now because quite frankly I had nothing to add to the comments from others. We stayed in a one-bedroom suite with a terrace and bay views. Superb quality of furnishings, a kitchen better equipped than my own, s... | 5 | null |
Broken toilet, unfriendly staff
What else can I say? The title should suffice. When I told the staff about the broken toilet, they asked me in a rather accusatory tone if I had "found it broken" (as opposed to if I personally broke it and reporting it as if it was their problem!!!). Of course, parking situation was ter... | 2 | null |
This place fails on every level
I stayed at the Courtyard Marriott near downtown Seattle for 4 weeks on business, and was displeased with almost everything about my experience.
Housekeeping:
The housekeeping here is awful for a couple reasons:
- Since my stay spanned 4 weeks, I needed to use their laundry facilities ev... | 1 | null |
GMC renaissance center
This hotel is very nice!! The king size rooms were smaller. The house keeping was not on point. I had taken some dishes from the concierge lounge back to my room and it took them 2 days to clean them up. They left the newspapers in my room. They also left my room service plate in there for 2 days... | 4 | null |
great location
very clean, very nice staff, the location is very central.............
would definetly stay again..................went with four other girlfriends, had
a fantastic time......hotel was within walking distance to shopping and times square
and many great restaurants.........allthough new york city taxi's ... | 5 | null |
Ok for the money & bring your slippers
Okay if you are in San Diego for a day or two and want something cheap. Very old hotel. My Dad and I had a junior suite and the room with the two beds was very small. I didn't care for the lay out of the suite as the bathroom sink is outside of the shower and commode. Also the car... | 3 | null |
What the deuce? Where are the power outlets?
I've stayed at the Fairmont in the past, and the Hyatt is fairly comparable. I was in town for a conference, which was hosted at the hotel.
I generally agree with most of the points of the positive reviewers.
Ok, some nits - I'm always a little chagrined when large metropo... | 4 | null |
Quick and Easy with a Good Price
We stayed only 3 nights and it was a very pleasant stay. Free Shuttle pick-up and drop-off included with perfect timing and no waiting. Breakfast included in the morning with waffles, cereal, pastries, orange juice, yogurt, coffee and more. Also there is a pool to swim in if the weather... | 4 | null |
Great for ladies weekend away!!!! Staff excellent and location ideal
My best friend and I decided to take a weekend trip away and we booked this hotel from a very reasonable TRAVELZOO deal! We requested an upgraded room upon check in and to our total delight we were granted it!!!! Mark was so nice and helpful at checki... | 5 | null |
stay somewhere else
I had written a review for this dump back in June of this year, but somehow it gone, just like all of the other negative reviews of the property.
Anyway, I was doing a project at the Domain, booked a room here for 5 weeks. Stayed almost 10 days before I had to leave.
The service was pathetic. The r... | 1 | null |
Good for a day, soon gets old.
A friend and I drove all the way down from Vancouver to go to the San Diego Zoo, and we chose this hotel to stay at when we bought our park pass package. For a motel it was okay. The bed was hideously soft and almost painful to sit/lie on for a longer period of time. Breakfast was in a pi... | 2 | null |
Rebranding fooled me...hotel rooms are still very dirty and poorly maintained
I stayed at this hotel last year and was very disappointed in the room maintenance and cleanliness. I corresponded with the general manager and got just the standard meaningless response. When I saw that the hotel had a new name, I decided to... | 1 | null |
Never again
This is, by far, the worst hotel I've ever stayed in. The room, and hotel, in general was old and had a bad odor. Our $114 room turned into a $172 room when we checked out. Way overpriced. The sofa in our room was old and had a slip cover. I can't find our room among the elegant pictures on the website. | 1 | null |
What a treat
We stayed here for 4 nights on an East Coast trip
On arrival the hotel had upgraded us to a Suite
Oh the joy!!
It was so well appointed, clean and comfortable
As has been said on the site before the food is pricey so we gave that a miss but the hotel and staff(especially the concierge ) were all first clas... | 5 | null |
Beautiful Hotel
The hotel is beautiful with waterfall in the lobby, palm trees everywhere. Loved the gorgeous parrots and all the ponds with koi and ducks. The hotel is on the bay, or go across the street to the beach. Very nice | 4 | null |
Great Business Location Downtown
We have stayed at this hotel several times on an assignment for a client in Houston and this is a great location. You do not need a rental car because most location are walkable from here and there is a series of tunnels and walkways between many offfice buildings.
The complimentary hap... | 5 | null |
Just a great stay. Hotel staff is on point!
My wife and I traveled to San Francisco for a weekend to attend a conference and hang out in the city. We brought our two year old along with us to make it a family trip. We booked the room directly through the hotel website and got the package including valet parking (in & o... | 5 | null |
Not the cleanest place
The staff was friendly and the stay ok, but there was a very stale odor in all the hallways and the room was not clean. Stains on sofa, smelly drains in bathroom, and the microwave could have used a thorough wipe down. Luckily it was a one night stay...I couldn't fathom staying there any longer. | 2 | null |
Great trip to Distrikt Hotel MYC
Great Location, Great Staff, Clean Rooms. What else is there to say! Would definitely stay there again. The cards with the temperature and the chocolates in the afternoon were a nice touch. Also helped us to schedule a private car for transportation to and from the airport at a very rea... | 5 | null |
Good Stay - Pleasant Customer Service
Spent 2 nights at this location. I had previously stayed but it had been 4 years and I was not sure how it had fared over the years. I was pleasantly surprised. I requested an upgrade due to my Elite status and the clerk graciously upgraded me. Our king room was very large and incl... | 4 | null |
Relaxing
Our whole family stayed at the Hill Country Hyatt July 1 and had a nice, relaxing, fun filled time. Check in was easy and went very smooth. We wanted and needed adjoining rooms and that is exactly what we got. One room had a king size bed and the other had two queens. Both rooms had all the amenities that you ... | 5 | null |
Good enough for the price
Having stayed at SF several times I realized that you pay more for the location part than for the actual room-part, so this time around I choose prize over location - and I did not regret it.
The room comes with free parking, in SF a real value. Now, the location is not that bad, around the co... | 3 | null |
What would have been a good stay marred by a few incidents
We booked through hot wire for our 7 year anniversary and were actually very excited to get a decent room for a good price. When we got there, the room looked a bit outdated and the wallpaper in the bathroom was peeling pretty badly.We aren't picky though so we... | 2 | null |
The new minimalism!! get use to it...
I have stayed here more than a dozen times...and I was surprised that the Ritz wasn't the same place ..Marriot chain owns the Ritz Carlton chain and due to profit is wrecking this hotel ...It's not the spectacular hotel that I have come to expect..
First I was shocked to find the l... | 3 | null |
Wonderful establishment
I was led to The Palace Hotel a year ago by my Starwood Ambassador. I have never had a bad experience since day one! I travel to SF several times a year and had always stayed at a Westin. I am now a Palace devotee! From my first experience with valet or bell captains, and following through with ... | 5 | null |
Clean hotel in good location.
I took my 2 teens to Universal Studios and this time we decided to stay in Hollywood. Since we've never been to Hollywood Blvd, we stayed here because it was within walking distance. I was very upset when we arrived with the parking situation. It was very hard to pull in off of Sunset Blvd... | 3 | null |
First Rate
Surprisingly fine hotel. Great location near the airport, only 5 minute ride by hotel bus service. Public areas are spacious and attractive. Very nice outdoor patio complete with pool, hot tub and cabanas. Super friendly and helpful staff. Good food at standard hotels prices (a little expensive), but quite g... | 5 | null |
Corporate Sales Meeting
This was our 2nd year here for our Annual Sales Meeting, staff is always attentive and helpful! The food was amazing as well, we especially love the Managers Reception and Free cook to order breakfast. I would reccomend to anyone for business or other to stay here. | 5 | null |
I would not stay here again!
Checked in late after stressful drive over pass. Check-in gal was so very nice and that was the only plus I can attest to. Elevator to room was dirty, and was dirty at 10 next morning when I left...in that amount of time I would think someone would have noticed how yucky it was and cleaned ... | 2 | null |
A big disapointment
We arrived late in the evening and eventually found our room. The room was at ground floor level. the bed felt damp and not aired. As Hilton Gold members we had been upgraded and was a very nice room if it were not for this dampness. We contacted reception and they sent house keeping out with 2 pill... | 2 | null |
Great Location, Good Hotel
Stayed for 4 nights with our teenage son. Great location. Second floor room facing 8th Ave - great for people watching and no problem with street noise. Breakfast room could be busy but staff refilled items quickly and you could grab & go back to your room if no seating in area or lobby. Room... | 4 | null |
Very good experience - nice rooms and quiet!
Got a good deal on The Westin through Hotwire and loved it from the beginning. I am a sucker for big hotels and this one fits the bill.
Friendly staff, even very late at night, efficient check-in, retro lounge (yes, pretty roomy as well) and the rooms are very nice updated.... | 5 | null |
Parking headache.
Very nice property with comfortable beds, clean rooms, great city views(if on higher floor).
The only problem I had was parking related. First I had difficulty finding the proper garage to park in, so I used valet.
I was there attending a meeting the next morning. At the meeting I was given a coupon ... | 4 | null |
Run to a different hotel
I've never taken the time to write a review of a hotel before, but the Doubletree inspired me with their horrible service and surly employees. I have stayed here several times because my company's New York office is down the street, but many colleagues have told me they'd rather stay at the Wal... | 1 | null |
I will never stay at another Quality Inn or Choice Hotel again.
I will never stay at a Quality Inn, or any Choice Hotel again. The Night Manager working at this hotel, Darell Lucus, made me feel unsafe, unwelcome, and was the most unprofessional person ive ever had the displeasure to work with.
Upon arriving we were i... | 1 | null |
Great stay
Centrally located. Room very clean and very quite.
Great view from roof onto space needle and down town. | 4 | null |
Good service and location
This was a great location to get to Cambridge locations. The rooms were spacious and had a great breakfast to start the day. Staff was very helpful and friendly. Free cookies!! Cabs available outside the hotel. We went to Harvard Square by cab. Great spot for dinner. | 4 | null |
Pleasant stay at the Courtyard
My wife and I had a very pleasant stay at the Courtyard by Marriott in Charlotte on our way to Hilton Head, SC. The hotel is nice and the hotel staff is very friendly. | 4 | null |
Will not return
My husband and I were in town for a wedding. We arrived just before the 3pm check-in and the lobby was a mess; there were so many people waiting to get checked in. We were told we could have a smoking room if we wanted to check in right away. We decided to wait for a non smoking room and checked in at 3... | 2 | null |
Great Location
We stayed at this hotel this past June and all went well. When we first arrived, the lady at the front desk let us know that our room had not been cleaned yet so we were bumped up to a room with a patio (which was awesome).
The rooms are small but all you need to do is sleep and shower, right? Us and ou... | 4 | null |
You can't get closer but you could do better
The Hilton Seattle Airport understands what it is: you are here for a night and then off on a plane. Unfortunately, its long-term business model is disasterous as one would not want to return, if given a choice. The rooms are expensive but look more like a Hampton property. ... | 3 | null |
Excellent hotel!!!!
One of the best hotels I have stayed at in a long time! The staff were extremely accommodating and considerate; someone was always offering us water, coffee, or information, and always with a smile. The rooms were clean, modern and very comfortable. And the location was perfect, we could walk everyw... | 5 | null |
Very nice!
Last year I stayed at this hotel and I didn't feel comfortable at all (I have a review about it). But this year when my company booked again a room at the Hyatt, I could see how much this hotel had been improved with the refurbishment. My room wasn't too big, but was so comfy! It was nicely painted with warm... | 4 | null |
Much more than meets the eye
I liked everything about this hotel. While the parking could be a tad tight, it was still convenient, and very decently priced (this is LA, afterall), services, facilities were of high quality for this moderately priced hotel. I found the included extended continental breakfast perfectly ac... | 5 | null |
Great location, a bit noisy, food pretty poor.
The hotel is in a great location opposite The Galleria. Traffic to get to it in the morning can be tough though, and even driving there from the airport on a Sunday afternoon I hit snarl ups twice. The reception is friendly and efficient, rooms are quite large, but I didn'... | 3 | null |
could be a good hotel
Stayed here in Oct. for 4 nights. The location is great, but the elevator outages and long waits or climbs were just a pain. Reviews keep saying this, so just fix it. When we booked, it said they had a restaurant and lobby bar, but they were closed. Our room was o.k. non smoking as we requested, b... | 2 | null |
President's Day Weekend 2012
Clean and modern rooms with comfortable beds. The iPod docking station was nice and convenient. The bathroom had Lather products which I loved! The hotel bar on the roof is really cool, I would recommend going up there day or night. Amazing drinks and service on the roof aside from the incr... | 4 | null |
Rude and unhelpful staff! Poor housekeeping! Dirty floors!
Our experience with Marriott Hotel was the low point of our time in Rancho Bernardo. I asked for a room with a view for our wedding anniversary and was given the last one at the end of a very long hallway, looking towards the highway. Far from the elevator and ... | 1 | null |
Never Again
We booked this hotel through the travel agents, The website does not refect the true picture of the rooms as the room we got was scruffy and in bad need of redecoration. We were asked on arrival for a deposit for £200 dollars in case we used the hotel facilities, we were not told that at the end of the holi... | 1 | null |
not the best stay
first night started with a big flood coming from the roof on the bathroom, instead of giving me a new room they just vacuumed the carpet and stop the leak, but carpet stayed wet and stinky the rest of the week, internet didn't work a single day, had to use the one from next hotel "La Quinta" | 2 | null |
Needs a Face Lift
The best thing about this hotel is the elevators! They were awesome, never had to wait over 30 seconds. Housekeeping works late and they do a great job. That being said, the hotel is in dire need of new carpet. It is stained and ugly. The furniture is chipped. We asked for a refrigerator at the time w... | 2 | null |
Nice hotel, great location!
This hotel was a pleasant surprise! The location was great, the room had a nice size, with confortable bed and the bathroom was ok. Although it was quite noisy and the pillows are not very confy,
Considering it is very central in Manhatan, the price was good for what it offers.
The hall deco... | 3 | null |
Incredible hotel, great food, comfy beds, etc...
I was here for a convention, but came in early to spend a couple days with friends. The rooms are average size, but gorgeous! I loved the floor to ceiling picturesque windows...and didn't see a bad view from any of the rooms I got to visit! There's a desk area, but a tab... | 5 | null |
Not A Great Hotel at All - One Night Stay Only
I went to Los Angeles on an emergency trip to visit a close friend who was in the hospital. I needed a hotel close to the Kaiser Permanente on the Sunset Strip, and I figured - you can't go wrong with a Comfort Inn right? Well, thankfully we only stayed one night. The hote... | 3 | null |
pick another property....... get some sleep!
Probably the worst stay I have ever had at ANY hotel in recent years!
I will start with check in where I waited 30/40 minutes to check in while people kept going around the line to speak with employees at the front desk and were not advised they had to wait in line like eve... | 1 | null |
Great hotel and location!!!
I just came back from my trip to NY and had to write a review while it is fresh in my mind!! The hotel was great. Yes the room was small but our double beds was large and comfy!!! The bathroom was a nice walk in shower with a large vanity area. Our room was always clean when we got back. The... | 4 | null |
Interesting hotel buit in 1917 enjoyed our stay
Great value and location in downtown Detroit our room was clean, the staff was helpful and the price was about half as much as the other hotels in the area. Yes the hotel is old but with great character and 1917th century charm we felt as if we were back in time for a day... | 4 | null |
Clean, quiet but missing a few ammenities
A co-worker and I shared a room at the Hyatt for a week while attending a conference at the hotel. Our room was on the 26th floor, so I never experienced any of the noise issues commented on by other reviewers. The hotel staff was very friendly, fitness room was great, but crow... | 4 | null |
Simple place in a great location that is cheap!
This is a very basic hotel, but I loved my time there because the staff was so helpful and nice. The hotel is a 10-15 minute walk from Capitol Hill, and it's cheaper than most hotels in the area. I would definitely return. | 4 | null |
Chicago weekend
the staff were all very courteous and helpful
the complimentary breakfast was very good, lots of good choices, the food/beverages are all laid out well for people to walk through out the room
the room was fine, one stand out would be the thermostat control for heat/cool. | 4 | null |
Good value and very accommodating for group travel
We stayed there as a team for a soccer tournament. They had an excellent value offer with breakfast included and were flexible enough to adjust to our desired times. The pool was great for the kids and they have nice sitting areas in the courtyard for the parents. Ther... | 4 | null |
Uptown downtown
I have stayed at the Pan Pacific in Vancouver, the Waldorf Astoria, the Wit in Chicago, and other nice hostelries. None has matched the experience my wife and I had earlier this month at the W in downtown Austin. In my experience you can get "cool" or you can get "warm" but not both. Most hip, happenin'... | 5 | null |
Not a pleasant experience
We've stayed at about a dozen hotels all over Manhattan and never really had a bad experience until we came here.
The check-in was long, tedious and unpleasant. The woman that checked us in was just plain rude and seemed to absolutely hate her job.
The first room they put us in was an absolu... | 2 | null |
Paper. Thin. Walls.
The hotel is very pretty, modern, clean and the rooms are enormous. It's everything you'd expect from this type of hotel. HOWEVER, the walls are paper thin. It's 6am and I've already overheard an entire phone conversation, conducted in a normal conversational volume by one neighbor and I can hear th... | 3 | null |
The Pro's and Con's
Pro's : Location on Baseline Rd is near the Az Mills Shopping center ,which is a nice clean shopping center
Pleanty of safe parking
Reception desk personal ,on the ball Shintoya ,sorry for spelling, was the bright star
Food at the Lobby Grill Excellant
Oasis water park , well supervised and clean
C... | 2 | null |
Could be nice (if half the price)
We stumbled on the Fitzpatrick in the days following Hurricane Sandy. We needed a hotel, and nearly every place in Manhattan was booked and/or hiking their prices sky high, so we felt lucky to find this hotel and manage to secure a room.
I would love to give the Fitzpatrick a higher s... | 3 | null |
Hilton Baltimore
This hotel is honestly very nice. And it has huge assets. 1) if you are going to a game, Camden Yards is right there. By right there - I mean steps away. I've never seen a hotel so close. When I called, they said 2/10 of a mile. I must have misheard. It's literally - right there. We left our room on th... | 2 | null |
Excellent location, very comfortable
Excellent location. I valued the kitchnette. The hotel is beeing renovated.
Our lovely renovated room -with a nice street view- was a bit noisy, though in the 8th floor. May be non renovated rooms aren't so nice, the same about those facing the back of buildings. | 5 | null |
Horrible! Look elsewhere.
I recently stayed here for business hoping to save a few dollars. Big mistake. Some sort of nearby concert led to idiots in the hallways and adjoining rooms until close to 4 am. No one answered the phone at the front desk. I will never forgive the on-site operators or La Quinta for not doing m... | 1 | null |
Nice Hotel, but nickels and dimes
Overall, this is a nicely appointed and comfortable hotel in the Financial District. As other reviewers have noted, it oversees Ground Zero and the WTC memorial. But compared to other Hilton properties in NYC, including less expensive brands, it is only average.
Virtually all of my tr... | 3 | null |
not impressed
my husband and I stayed there August 2012. Just for a night. the beds were not special at all. The tub looked shabby. The shower head was about 3 1/2 feet from the tub floor, so the shower sprayed directly onto my chest and not higher. The front desk staff was nice and helpful. But for an expensive hotel ... | 3 | null |
Great Hotel, Not So Great Food
This hotel is in the top half of the Hiltons I have stayed at, as a hotel. The room was large, clean, with a good bed, good desk, and large flat screen TV. A perfect business hotel for doing business in the valley.
The food end of the hotel was probably only at the 3 star level, though. ... | 4 | null |
Great historic hotel in Seattle
Terrific hotel! First time in Seattle; walking distance to Pioneer Square, the waterfront, and the Pike Place Market. Classy 1920s decor in the hotel. Polar Bar was incredibly retro with old-school cocktails and absinthe! Loved it! Will definitely stay here again when next in the area. | 5 | null |
A jewel in the city!
We had the pleasure of staying at the Benjamin for the first time 7/20-7/26. It was FABULOUS!
We come to New York several times a year for business and pleasure. We have stayed at many properties, but I must say this hotel is our new favorite!
From the time we arrived until our departure we were g... | 5 | null |
My New Home in SF
After spending 2 weeks at the Rex on a business trip to SF, I feel I can say with a fair degree of certainty that this is an excellent hotel. It's location within a short walk to Union Square, Chinatown, and the Financial District is a huge plus. Add to that an elegantly funky, but relaxing interior a... | 5 | null |
Great staff and location.
My husband and I stayed at this hotel for one night. We had no complaints. The staff was professional and courteous. The room was nice. I could see some updating in the future for this hotel, but overall not bad at all. The room was very clean. We would stay here again. | 3 | null |
Ok hotel, great location.
We were in New York for a mother/daughter escape into the theater district. We chose the time based on the trip advisor reviews, and it's proximity to the theater district and time square.
The hotel itself was nice, but nothing amazing. We had a room with two full beds. It was very small, but ... | 3 | null |
I don't think they really care
Service and value mean a lot to me and cleanliness is where I draw the line. I know things can go wrong, I also know things can be fixed. When I let the staff know about issues in my room and leave for the rest of the day I expect them to be fixed when I return. I also expected they would... | 3 | null |
HOUSE KEEPING STEALS!!!!!!
Items were missing from the room when we left and the hotel charged our credit card! We were adamant that it wasn't us and it was probably the staff. They charged our card $60 and WOULD NOT REMOVE IT! Instead, they said the best they could do was charge our card $30. If we didn't take anythin... | 1 | null |
dirty rooms, disinterested staff
the location of this hotel is pretty good (close to the train, safe neighborhood) but that is the only good thing I can say about this place. When we got to our room, we were disappointed to find that one wall of the room was actually a window (floor to ceiling) with a curtain over it. ... | 1 | null |
Good Location, Not as Nice as the Star Rating Suggests
The first thing i noticed about this room is it has literally the worst view of any hotel room I've ever been in -- and I've been in some in Europe that also had no view -- we literally had a view of, well, a fire escape or something. If that. There was one window ... | 3 | null |
Mixed Bag
I visited the Hilton for a conference and while many parts of the hotel have been updated and renovated, others have not. I was in a clearly dated room on an unrenovated floor while my colleagues were on a more modern floor. The water pressure in the bathroom was poor, the closet door was broken, and the ligh... | 3 | null |
Unprofessional, Rude, MOLD everywhere.
Due to the Hurricane Sandy my partner and I checked into Quality Inn New York Ave due to its proximity to our apartment in DC. Upon arrival, we were greeted very rudely, and just very unprofessionally. At this point we did not think much of it. Even though earlier in the day my pa... | 1 | null |
Gave me keys to someone else's room!
Checked in late (~11pm) only to find the room they assigned us was already occupied when we opened the door. I'm glad the understandably ticked-off person we awoke didn't have a gun! Somehow, in 2012, I expect a major hotel to have that whole "occupied" vs "unoccupied" thing worked ... | 3 | null |
A Decent Hotel
Recently, we stayed 4 nights at this hotel. The room was small but reasonable in a populated city. The decoration and TV were outdated; however, the room was clean, the bed was comfortable, and the shower was strong and hot.
We were concerned about the noise because it was close to the LaGuardia airport... | 4 | null |
Average Service- Clean facility
Check in was rough. The front desk help could use some training in customer service. | 4 | null |
Great location
Situated on Nob Hill and on the Cable Car route, this is a good base for visiting San Francisco, that said, it does stand at the TOP of the hill from town, so if you are a walker on your travels, this one will get you fit. I stay here regularly for business and am very happy to do so.
Rooms are not huge,... | 4 | null |
Did not provide the "Hilton" experience
This is just an average urban hotel. No bells. No whistles. Not really deserving of the name "Hilton" in its listing. Very tired looking halls leading to a rather nondescript room. No in room refrigerator. Ice machines only on every other floor--and not every ice machine worked f... | 3 | null |
A wonderful way to celebrate!
We celebrated our 40th wedding anniversary yesterday by spending the night in San Francisco at the Hilton on Union Square. Although we have attended numerous conferences at this hotel in the past, we've never spent the night since we reside only about 20 miles south of San Francisco!
I us... | 5 | null |
Historically Classic
This was a great room. My husband and I drove down with another couple just to spend one night in DC. We arrived at 9:45 am and our rooms were ready! Their concierge is more than accommodating and the rooms were great-very clean and full of toiletries. The location is perfect for wanting to meander... | 5 | null |
Comfortable & cheap by NYC standards!!
Stayed in first floor room so I didn't need to lug the suitcases up stairs! It is an older building with older decor but very clean + friendly staff & the first floor rooms are large & have in room bathrooms = no sharing, as quiet as you can get in NYC, even on the first floor. Th... | 4 | null |
Very nice as long as you're not counting on the restaurant
Our family of 3 spent a night at the SpringHill Suites at HIA for an overnight layover on the way home from Belize. We arrived in the evening and had a flight out around noon the next day. Our expectations were for a comfortable hotel with an airport shuttle, w... | 3 | null |
Historic Hotel- make sure you get the renovated rooms
The Willard is tops for location in the crowded DC hotel scene and the staff if not busy- do go out of their way to be helpful. Its still has the the old world charm in its public spaces including the lobby and little coffee shop on the kern. However rooms are not c... | 2 | null |
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