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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Nice Hotel is showing its Age
This is a clean well maintained hotel, it's just aged and it's showing it. I had nice high ceilings in my room. The TV was CRT and the wallpaper was old. There was no light in the shower; the pool does not open until 1 o'clock and the restaurant is not good. On the positive side the bed wa... | 3 | null |
Excellent place to stay at Manhattan
We stayed there for 3 nights and found this hotel excellent in all means.
Very co-operative and helpful staff, good customer service, very clean and spacious room, great location. It's near by most of the sight seeing places in downtown. They have also provided us an option to upgra... | 5 | null |
Much ado about nothing
My huband and I checked into The Peabody, Memphis, expecting great things. The lobby is beautiful, the fowl parade just ducky, but the overall impression, not so great.
Our room was not ready upon check-in. I had trouble communicating with the front-line staff due to a language barrier. Staff tr... | 3 | null |
Not your average hotel
First i want to say if that your girlfriend or spouse tells you to go cheap.....do not go for this. First of all, the biggest concern for me here was parking. This place was right in the center union square which is great but if you think finding free parking nearby is easy....it is not. Most of ... | 2 | null |
Typical city centre hotel
We stayed at the hotel for two days and unfortunately missed out on a room with a view, we were on the 14th floor and had a blank wall to view from the bedroom windows.
The hotel was good, clean and the reception was very good. We did not eat there but found the bar to be very pleasant with a ... | 3 | null |
Good choice
We visited D.C. without planning. With only two days in the city we wanted a convenient location without an outrageous price. We happened to find the Beaon and checked to see if they had rooms available. The price was acceptable considering the close proximity to so many tourist sites, restaurants and shopp... | 4 | null |
Only for its location
You can tell that the Tremont was a great little hotel at one point in time. The wood paneled everything takes you back to a time when everyone wore suits to everything. Unfortunately, you can quickly see that this hotel has been neglected for far too long. If location is all you care about, then ... | 3 | null |
Too noisy
This is an average, run of the mill Marriott. I arrived late and tired. My first room was right next to the bank of elevators and very noisy. I asked for another and was given one with very loud highway noise. By the third try I received an acceptable room. The street noise was drowned out by the (white) nois... | 3 | null |
Great to walk back to after a concert at The Garden - across the street!
This hotel is a nicely refurbished older place, and felt more like a boutique hotel. The best thing was it's convenient location to the Boston Garden, which made for a mellow concert experience. Last time I was in Boston I got hung up in heavy tra... | 4 | null |
Anniversary Trip
My wife and I celebrated our 39th anniversary with a trip to NYC. We stayed the the Trump International. We have traveled extensively and this was a short one being only 30 miles from home. We both agreed that this was one of the best hotel experiences we ever had. We ate at Jean Georges on Friday. On ... | 5 | null |
Reliable
This is the typical Embassy Suites. Appreciated the very large suite and the view of the harbor from the 12th floor suite was amazing. Breakfast was fine, although I thought the staff could have been friendlier; they were in robot mode in the mornings, it seemed. The only thing I don't like about Embassy Suite... | 4 | null |
Run, don't walk, away from this hotel!
This place is crap. Sketchy neighborhood with nothing nearby. Ants in the bathroom. Fleas in the room. No table or chair, just a bed. Included breakfast could have come from a gas station.
It could be worse, at least there were no roaches or shootings ... that I know of. | 2 | null |
Big rooms but overpriced
Good - the location is perfect for a tourist and really can't be bettered at all. Rooms are large and modern and the bathroom is a great size and very nicely done. Wine sitting by the door so you can pick up a glass after a heavy day shopping was a nice touch.
Bad - Rooms are really dark with ... | 3 | null |
Skip this hotel
The pretty pictures for this hotel don't capture the experience. Feels a bit like an old Hollywood facade where the front is good but there not much behind the scenes. Not clean and service team needs training. Beds aren't comfortable. Cheap and a decent location but that's it. Bell and front desk were ... | 1 | null |
I'm in love with this hotel
I don't know how Kimpton is able to be "chic" yet warm, but they really pull it off in all of their DC properties. The interior design is just...so...cool. Lobby and rooms are squeaky clean, everything is contemporary with a twinge of retro, and it has a cool spy theme. I recommend signing u... | 5 | null |
Over Priced Hotel
I stayed there in August. Originally booked for two nights but due to its unbearable condition, cancelled one night.
To start, front desk clerk was unprofessionaly, unfriendly and unhelpful. Not fit for service industry. The hotel is noisy and filled with drunk people yelling at 3 a.m. in the morning... | 1 | null |
Great Staff and Mediocre Facilities
Beginning with the good ...... the staff at the Affinia 50 is the most consistently friendly I have experienced in a non-resort hotel. All made it a point to greet me with a warm smile and kind words.
The hotel rooms are in need of upgrading and the quality of the cleaning left some... | 3 | null |
AWFUL EXPERIENCE!!!
This could have singlehandedly been the worst hotel experience of my life. I would never stay at the Gansevoort Park Avenue again. For what I paid for that show box they called a room I could have stayed anywhere in the city. I chose the Gansevoort Park on Avenue because of what I heard….Don’t be fo... | 1 | null |
great bed, nice location
nice and quiet place to stay in the heart of the city.
very comfortable bed.
tiny room and bathroom, but typical for Manhattan.
close to many great restaurants and shopping.
as well as close enough to Broadway to walk to a show. | 4 | null |
Amazing
I very much liked hotel. The arrangement - is better be not to thinking up. The subway (a direct branch from the airport) is simply in three minutes, five minutes and you near Art Institute of Chicago.Magnificent Mile is nex to and lake Michigan too.I adore Chicago, is ready to come back here again and again an... | 5 | null |
WARNING!! Not a 4-star!
WARNING! Not a 4-star!
NO REFRIDGERATOR or microwave in the rooms, when asked, front desk said that we would have to request them and that they have never had them in the 12 years the property has been a Hyatt.. in a 4-star? I shouldnt have to ask! anyway, we asked for them and maintenance whee... | 1 | null |
Deep Cleaning/Renovation NEEDED
I stayed at this Grand Hyatt this past weekend for one night (August 24th-25th). There is nothing Grand about this place. My hotel room was so very old and stale. The bathroom tub looked to be about 100 years old, and it had totally lost its luster. The curtains were so filthy, that when... | 2 | null |
Probably will not stay there again.
The sheets were ripped. I found ants in the bathroom on the floor.
The guests walking by and staying in rooms around me were loud and i could not sleep well. I could hear those in rooms on either side like they were sitting next to me. When i went to flip on the light when i first g... | 2 | null |
Below Average Experience
Stayed last week for one night. The main issue was that it was the middle of the winter and the heat did not work! I find this unacceptable. If it's uncomfortable to sleep at the hotel why did you put out hundreds of dollars?
Additionally, it's not the hotel's fault but the pictures on tripadv... | 2 | null |
Nothing too special about the hotel
No complaints but nothing too exciting to write about. I was at the hotel for one night, checked in at 9 pm and was out by 6 am the next morning. Last minute booking, recieved the room with a single double bed. No view, but again, I knew I wouldn't be there long and the room served i... | 3 | null |
Staff was very helpful
We stayed at this hotel from Friday night to Sunday morning. We arrived very late, and since parking was free, which was a huge plus in the Riverwalk area, it was a little difficult to get a space. We checked in and got our parking passes. There was a security guard checking the cars to see if th... | 4 | null |
Nasty room and separated my family
Worst experience ever, staff was not able to reserve my two rooms together they separated the family making it really hard when we share shampoo and toothpaste. Hotel was so dirty. Staff kept my credit card and didn't bother to call me I had to go down and ask him for it so i had to c... | 1 | null |
Decent room for the money
We stayed for two nights while hitting the zoo. The front desk check in was extremely pleasant. The location was good, we enjoying walking to Old Town for dinner. The room only had two towels, so I asked for more. When they cleaned they took all the towels & left only 2 again...On that note th... | 3 | null |
The worst by far..
Caling this a hotel just does not seem plausable. The name for this type of establishment has not been invented yet. I had pretty low expectations going in knowing that the price for a NYC was quite low, but little did I know - even THAT was a rip off. Basically the space in the building has been par... | 1 | null |
Beautiful Setting: Fun Experience
We were there for a quick overnight, but we enjoyed the "experience." Staying in a hotel that's a throw back to the days of Hollywood grandeur was a unique, fun time for us. The room was your average room, with a unique decor (again, a nod to the days gone by). The bathroom is tiny, an... | 3 | null |
Perfect Stay - Loved it!
The location of this hotel is fantastic. You can see Rockefeller center (barely glimpse the tree)and Radio City from your room. Short walking distance to everything, including shopping on 5th Ave and Central Park, Times Sq. and Bryant Park where quick walks as well.
The hotel room was larger th... | 5 | null |
Disappointing
From the moment I checked in, I was disappointed in this hotel. Although they gave me a lovely suite, the decor looked like it came out of the 19th century. But this review isn't about the decor. It's about all the problems I had with the little things. LIke trying to get a coffee maker, which I finally d... | 3 | null |
Quick Getaway
My wife and I went to NYC for her 30th. She's been before and it was my first time. Staff was efficient and accomodating. Facility was clean. Room was clean. View was nice. Water pressure was great (random but important). Bar staff was friendly (for the quick drink we had). Elevators were pretty cool. Sys... | 5 | null |
This Sad Hotel Misses Everywhere
Well, Ok, the Lobby is supposed to be beautiful, and it is, but when no one opens the door for anyone it's just not that cute anymore. For $359.00 per Nt. Tower Room, I thought there would be more than just a view through my puddied shut window in this room. They are small, and non-vent... | 2 | null |
The worst hotel I have ever been to
The bed was so firm and uncomfortable that I was not able to sleep!! Also they over charged my credit card by 60 dollars. I had to spend 20 minutes getting my money back to my credit card. The service people were unhelpful and rude. I would never recommend this hotel to anyone; well ... | 1 | null |
Stuck with a poorly cleaned smoking room
I booked this room through Hilton's web site. Three parties were lined up at the front desk when I arrived. The first party was told they had no reservations in spite of what the Hilton res center told them. The next two were told smoking rooms were their only choice but were of... | 1 | null |
Beautiful resort in a gorgeous setting
We just stayed here for a week in a one bedroom. We had previously been here in a studio and found that too small. The one bedroom is so roomy ...with a full kitchen... We overlooked the new courtyard. It was beautiful. The resort is gorgeous and very well maintained. You also hav... | 4 | null |
Good location, mediocre hotel
We were a family of 3 and the location and pool were good, but the hotel is not in great shape. Our family stayed for 3 nights. I used one of those internet discount sites to secure the reservation so I didn't know which hotel I'd bought until I paid. The hotel is within walking distance t... | 3 | null |
Great location
Upside:
1. Located at the heart of downtown Seattle
2. 10 minute walk to Pike Place Market
3. Umbrellas handy for the guests (it's Seattle...it always rains even in July!)
4. Wonderful staff
Downside:
1. When booking online I indicated 2 adults and 2 kids, it gave me the option if 1 King bed which I book... | 4 | null |
Poor front desk staff
I have been to NYC many times and I always try to stay in a different section of Manhattan each time I visit. After staying in the Hilton Time Square, I had my hopes high for this stay. Unfortunately they were shot down the minute I walked into the Garden Inn- Chelsea, which is a shame because we ... | 2 | null |
OK Hotel, Marred by Poor Amenities and Bad HVAC
The hotel itself is OK, rooms are reasonably comfortable and you do get a cookie. but that doesn't make up for the fact that they have a terrible heating and cooling system.
I checked in and my room was 78 degrees according to the thermostat. I tried to cool it down, but ... | 2 | null |
DO NOT STAY HERE UNDER ANY CIRCUMSTANCES !
#1 - they fake you out on the thermostat by leaving it on "55" but it's actually on about 85! and it never goes down; meaning, if you call the hotel's hvac person up to the room, they will tell you that the thermostat cannot be lowered to a true 55, or even a 68! it is SWELTER... | 1 | null |
Don't stay in a suite!!!
There is a reason this hotel is rated #97. The grounds are beautiful, the location is great, the Red Marlin has good food but is over priced. That's where it ends. Once you go into the building with the suites you don't feel like you are in a Hyatt. First of all, all of the rooms have an exteri... | 2 | null |
Conveniently located, newly renovated
This Holiday Inn is really convenintly located between Soho, Chinatown and Little Italy with easy access to Lower East Side. The rooms have been recently reonvated and are nicely furnished with a style that is more similar to Indigo instead that regular Holiday Inn. Rooms are in th... | 3 | null |
Magnificent, near the Mile.
Stayed a couple nights in mid-January, as I needed to warm up after a few days in Green Bay. Fast, efficient service by the door staff, as my car was taken by the valet to a nearby garage. Scored a room on the top floor, a corner room with a great view of the Wrigley Building, and right down... | 5 | null |
Be Warned Room 721
We were greeted by a receptionist who was to say the least officious and certainly not very warm or friendly. I had requested and paid for on-line an upgrade but was told there were none.
The room we were taken to was 721. We had booked and paid for a Riverview Room. This room had neither the view no... | 2 | null |
It's a hotel room, not my home...a place to lay our heads
I was thrilled to hear that the Milford is/was remodeling, because we've used it for years and been satisfied with the hotel in the past. Imagine my surprise when I got an Internet special rate for 30.00 less per night than in the late 90s.
The rooms have always... | 3 | null |
Un plaza, shocking hotel, rude and useless staff!!! Do not stay here!!!
My partner and I stayed at this hotel during the hurricane. During the storm, we were not given any relevant information or advise on what to do or where to go by the staff. Nor were we reasured about anything. We had holes in our room window (room... | 1 | null |
The name says it all . Top of the Mark
I know the hotel is not named Top of the Mark but the name of their signature bar / restaurant is on point.
The staff is nice.
The rooms are comfortable.
The views are amazing.
The location is great.
SF has so much to offer and when you have a relaxing hotel to unwind in to rest y... | 4 | null |
Musty Moldy Smell Caused Asthma
This is our first time staying in this hotel. We were skeptical at first but went anyway trusting the reviews. The outside and the lobby looked pretty nice and clean. The room, however, smelled musty and moldy which caused me to get an asthma attack. We couldn't figure out where that sme... | 1 | null |
Nice stay for business
The staff at this Sheraton was great. We got excellent treatment and service the week of our stay. Rooms and facilities were very nice. They have a 'green' program for skipping linen service. When you use that option you receive a coupon to use in the restaurant or bar worth $5.00 each day you op... | 4 | null |
Stupid Management
OK so when you have a problem good luck a manager!! The front dest staff is very nice and they try very hard to help, but getting somethings done sometimes needs to be done by a manger. EXCEPT they are NEVER THERE!!! Why would a Hotel not have a manager on every shift? I got stuck in a room that had n... | 1 | null |
Awful
We were in room 101 for 1 night, could not take a bath or wash our hands on the sink it was worst than dirty & water leaked all over the floor. next morning we had to wait for the manager, she came at 9.20 am to see what was wrong. She told the staff not to rent that room anymore, after I showed her the photos of... | 1 | null |
Shouldn't take 10 minutes to get to a TV Channel
Four Seasons -- was here for a meeting, and got the "cheap conference rate" room ....2nd floor, view of a street and a wall -- noisy and unattractive. Room had a connecting door (another bane of my existence). Only one elevator bank in hotel, and my room was a ridiculous... | 3 | null |
Pleasantly surprised!
I got a room here for a very low price on priceline a month or two ago. I had very low expectations especially since the price was several hundred dollars less than the other Riverwalk area hotels. I was very pleasantly surprised! The room was very nice, recently updated, clean, well appointed and... | 4 | null |
Ignore the negative reviews at your peril
I read the negative reviews for this property prior to making my reservation, but the location was really good, the rate was decent, and I figured it would probably work out OK. Big mistake. As several reviewers stated, it can be very noisy: our room was between the adjacent hi... | 1 | null |
Cheap hotel for thrifty travellers
I hate giving the hotel a poor rating when it is so cheap to stay there. But it isn't nice enough to get a better rating. If I were rating just the cost, I would give it an excellent because by staying at this hotel I saved $200-300 for a room that is so close to everything. I agree w... | 2 | null |
Great Rooms But Really Noisy
The hotel is new and nicely decorated. The rooms are nice and very roomy. I have stayed at Homewood Suites on a regular basis. I was dissapointed with breakfast. This chain usually has a lot more to offer at the buffet. The staff was very pleasant and helpful. The street noise was really lo... | 3 | null |
Use the pool but don't stay here
Two stars are for the pool with pool side lounge, Sunday pool parties with bands, dive-in movies on Fri/Sat nights. BUT, just stayed here as a guest and the room was pitiful- small, old, musty, tiniest bathroom ever, nasty bedspread, the worst roll-away ever, clunky loud A/C unit.
Firs... | 2 | null |
customers are to lowly to dare speak to reception.
Reception staff in this rather faded once glorious hotel need a wake up call. They ignore you and you get the feeling that you are well beneath them in the grand scheme of things. I was deliberately ignored and stood at the desk while two reception staff chatted. In th... | 3 | null |
A very fancy hostel (in a good way)
I lived in NYC for years, so I've already been through the frustrating, impossible hunt for friends and family, trying to find a reasonably-priced hotel in New York (hint: it doesn't exist, and no, there are no coupons).
But for a conference being held at a hotel in Times Square, I w... | 4 | null |
too hot, too small
Yes I know "too hot" in the winter is a funny complaint, but it made my stay at this hotel pretty unbearable. There was no cool air setting on my heating unit, and the window only opened about 4-inches, so there was no air circulation. My room was on the 8th floor, and probably never dropped below 75... | 2 | null |
Lovely Latin Atmosphere
We were only going for a quick weekend getaway. I had read the reviews on this site, negative and positive. This was all and more than I had expected. Yes, the rooms are small, but very clean and the bed was comfortable. The latin flair was a totally enjoyable change, and being one that loves th... | 4 | null |
Great weekend get a way!
My wife and I really enjoyed our stay with this hotel. The bell staff and check in staff both were very friendly. The location was very good, we could see Lake Michigan from our room. Water Tower Place and John Hancock Building was minutes away walking. Sprinkles, the cupcakery from heaven is o... | 4 | null |
Not up to Best Western standards
We where there with 2 other couples and very shocked to what happened. First there is no airconditioning in any rooms. This is not stated anywhere on thier website. Because of this the rooms are very stuffy and smelly. There is one small window you could open but, it opens to the middle... | 2 | null |
Le Meridien - a timeless classic with inexperienced staff and lack of service
I am not new to Le Meridien or Starwood as I am a frequent guest and business traveler, well seasoned and experienced with global travel. I travel to Philadelphia area 5-6 times a year and thought I would try a different hotel. My decision to... | 1 | null |
Uncomfortable beds, thin walls make for an unpleasant stay
Having paid 200+ per night for this hotel, I was expecting a lot more. The walls are thin and I could hear my neighbors and people talking in the hallway, as well as doors slamming late into the night. The bed and pillows were extremely uncomfortable. The resta... | 2 | null |
Almost wonderful
I arrived at the Willard, a few hours before my husband who is in the Ambassador Club. I waited 55 minutes for my room, even though I arrived after 3PM. I found the front Desk staff to be nice, but it was the bellmen and maids who made my stay better. We ate at both restaurants owned by Willard, and we... | 5 | null |
Value
Very nice large room. Beds very comfortable. Everyone friendly and helpful. Room service excellent. Overall experience very good. | 5 | null |
Great hotel and staff.
We really enjoyed our stay. We were picked up promptly at the airport. Our room was on the main floor, so it was an easy walk and the breakfast room was right around the corner. The breakfast was very adequate to start our day. There were also warm chocolate chip cookies when we registered. What ... | 5 | null |
Not friendly
There is a non-friendly atmosphere. The staff does not interact well at all with those who stay there. They need to be better trained. There should also be better linen service. The location is not in the best area either. | 2 | null |
Think 'Dorm Room'.....
This place didn't cut it for me. It reminded me of a college dorm room, complete with the Ikea furniture, noise and college students running the front desk. If you do end up staying here, make sure you're on the other end of the hotel as far away from the bar/restaurant downstairs as possible. It... | 2 | null |
horrible
whenever you have the possibility to stay in this motel and be it for free: don't! bed bugs, insects, mildew, putrid smell and loitering dubious people. never seen a more terrible place (and i've seen ugly ones!). | 1 | null |
Not worth the money
While I typically stay at places like the Hyatt or Courtyard in the Theater District, I chose the Intercontinental to celebrate an anniversary, as this is supposed to be a "step-up" from my normal destinations. I booked the hotel through Hotwire for around $400 for a basic room with king size bed, w... | 2 | null |
Gorgeous Hotel but Choose Your Room Wisely
This is a beautiful hotel. The lobby has old-world grandeur and is a very happening place on the weekend. The rooms are decorated in a style both elegant and fun. The bath amenities are high quality. It’s one of the few hotels that have good lighting and mirrors in beautifully... | 4 | null |
Great Hotel for a New York Visit
We stayed at the Library during a conference in late February. The conference hotel was elsewhere, more expensive and much less fun. Our room was small, clean, thoughtfully arranged and very nice. The reading room with refreshments all day, a generous breakfast each morning and lovely w... | 5 | null |
Very well situated
We stayed here as a family of 5, and we could not have been happier with our choice. We went to Washington to see the monuments, public buildings, Smithsonians and Arlington, and this extended stay style hotel allowed us to do alll of that in a relaxed way. Strong positives:
* great location - in th... | 5 | null |
Large, clean rooms. Great location
I stayed here for one night while in Chicago, and wish I had booked this room for the rest of the week. The staff here were very friendly. The location is just as great. I walked to my colleagues hotel on Magnificent Mile, as well as dinner around their hotel, and back. I was really h... | 5 | null |
Amazing solo trip in NY-dreams really do come true!
My first stay in New York and amazing trip! If anyone has ever dreamt of coming to the big city then do so - dont let anyone or anything stop you (I had to save 5 years and went on my own but it was worth every penny!). The hotel made it for me - comfortable, quiet, h... | 4 | null |
Pros & Cons
Close to airport, railway & trolley lines; close to harbour; rooms are fairly decent; prefer the lino to carpet so nothing can be hiding in it; had some issues with 1st room and staff was quite nice about 2nd room (different staff member than when we check in or in the morning); fridge in room was nice espe... | 3 | null |
Great room for the price
Friendly staff and beautiful clean suite and hotel. Since the suite was on the 2nd floor above the lobby area, it was noisy during the day. Not a problem at night. I also heard a little freeway noise. Had to keep getting the room keys re programmed after the second day. | 4 | null |
I Would Not Recommend This Hotel
The hotel may be nice for weddings but it is not for guests. The "wifi," which costs $15/day, is slower than dial up. The "breakfast room" is so small that it is hard to get a table. The drapery fell down in the room. There was no hot water for most of one day. These are just starters. ... | 1 | null |
Pricey but worth it
Price –definitely high, but it's because of the location and great condition of the hotel. You can find more affordable ones further from downtown. If you want to treat yourselves – this hotel is a good choice.
Location – Wonderful, lovely neighborhood. You can have a nice walk to downtown or wal... | 5 | null |
Does not live up to the Marriott name
I have been very disappointed with the management of this hotel. The only reason I gave it two stars instead of one is because the front desk staff are super friendly and the breakfast is outstanding, but whomever is managing this property has two major issues they need to deal wit... | 2 | null |
Not a comfortable hotel
I have stayed and many Sprighill Suites over the years, this was the most disappointing stay at a Springhill yet. For starters, when I arrived there was no one at the front desk, rather a sign stating they would be back in a few minutes... after 5 minutes I was finally able to check in. When I w... | 2 | null |
Good location and nice staff!
This was my second stay in this hotel.
The staff is helpfull !
You have free wireless.
Very nice breakfast (delicious muffins)
Nice view!Close to times square and city center.
Good quality/price ratio for NY!
I would go back, and reccomend it from every point of view! | 5 | null |
difficult to find
It's very difficult to find a hotel. Since i check in, I don't like the room at all and ask them to change it. The staff try her best to do it but it has only 3 room left. I pick the one that not close to the stairs and has a street views. It's small but the bathroom pretty huge. Receptionist are frie... | 3 | null |
Enjoy the "L" going through your room every 2 minutes
The hotel is located within Chicago's loop (which is definened by the "elevated" subway. Yes a central downtown location with 2 major setbachs for a hotel guest:
- Rooms are tiny as space is expensive (you may buy an upgrade to a larger room)
- The noisy train opera... | 3 | null |
Disappointed in Hilton
I've stayed at many Hilton hotels around the country, so I feel qualified to say that this hotel is an embarrassment to the chain. I was really disappointed in this hotel, though there was no one specific thing the management could have done to change my experience. The entire hotel needs updatin... | 2 | null |
Unsafe, unclean, unfair
Sheets with holes. Sink does not drain at all. Door frame was previously kicked in and "fixed" with tiny nails. Phone does not work. Trash at all exits. Doors to alleys propped open. So-called free shuttle does not run at all hours, runs on the hour, not when you call, and drops you off for depa... | 1 | null |
Doesnt look like the photos online
Room was not in shape as the photos shown. When you walk in the lobby you seems so nice but when you get in to the floors the smell, the paint on the walls, the bathroom in the room and the tub was nasty. | 1 | null |
Radisson Lexington
I normally stay at Radisson's in Asia and I can't believe the difference between those and the Radisson's in the U.S. Having stayed at the former Radisson in Boston and now this one in New York it is evident that they are of much poorer quality. I checked in early and my room wasn't ready so I checke... | 1 | null |
poor service
we had high expectations for the waldolf astoria, when we arived our toliet was broken and our tv was fuzzy, we also had one double bed when we were meant to have two. The next morning we went down to reception and asked to have our toliet fixed and could we have two beds as this what was booked, the lady ... | 2 | null |
Clean, good internet, free food close to the airport
This hotel is one of a cluster of large hotels right by the Denver Airport. There are several restaurants close by. I stayed here 3 nights and was upgraded to a nice corner suite. The hotel is clean, has a free breakfast bar with waffles, bacon, eggs, oatmeal, cereal... | 4 | null |
Nice suite upgrade
We booked a junior suite and were upgraded to a beautiful 2 room corner suite with mini kithchen. Classy, quiet, small hotel across from the Waldorf and close to the park and theater district.
Expensive but excellent restaurant downstairs..... our breakfast was included in a special.
Thoroughly enjoy... | 5 | null |
Friendly Staff, Great Rooms
Always clean, conveniently located. The only downside I see is that they only have valet parking for $20/day. But you can leave and come back at any time. This was a huge perk for us because my mother had just suffered a knee injury. It's also right by the conference center and a trolley sto... | 5 | null |
Inconsistent customer service
Have stayed twice in the last month as part of a group and the woman that works in the morning has been rude to several of us on more than one occasion. We will not stay again. | 1 | null |
Not what it once was :(
My family has been staying at ES Memphis for many years. Our recent stay was just not good. The room was not clean and the sofa bed was so dirty, I refused to let my son sleep on it. I wound up sleeping on the couch itself (as a couch). Very uncomfortable. I don't enjoy paying that kind of money... | 2 | null |
Good Hotel if you avoid the noisy rooms
I checked in on Friday afternoon and got the room#114 which was at the end of the hall way near the gym. I went out then came back at night around 8pm then started to realize there was some kind pump noise on and off from the next room. I asked the front desk and the staff told m... | 3 | null |
Great location!!
We stayed at the Herbert hotel for 5 nights. I have to comment first on the location because it was incredible! We were right in the heart of amazing shopping, a short walk to the Moscone Centre, and at a convenient jumping off point for transit in all directions. The cable cars also turn around just d... | 3 | null |
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