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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Nice, but not 4 star
We stayed in the Warwick 3 nights on our trip to Denver. We chose the hotel because it was close to the Capitol Hill area where many of our trips acitivies were located. The room was nicely remodeled and spacious. The bathrooms were clean and nice, but when we turned our tub to shower water still r... | 3 | null |
Very Expensive for what you get!
We booked this hotel for a conference. It's a historic hotel, old and if you are use to the confort of a new hotel and the space that comes with it, the Allerton is not for you.
I won't recommend this hotel for a family, the rooms are pretty small, elevators are super small (you feel li... | 2 | null |
Avoid this hotel if possible
I don't understand this hotel's parking system. When I arrived at night, the valet guy said the only parking option is valet parking. When I woke up in the morning, I saw a sign for "Unloading zone for Self parking" and I could see a garage entrance from the K street. I ended up paying $40 ... | 1 | null |
Great Location, Average Hotel
I recently stayed here in room 1401. While the location was perfect, the hotel was not. Lets start with the good:
Check in was a breeze and I was even given a double that I requested. The lobby and elevators are beautiful. The size of my room was fairly large for Manhattan. It may have bee... | 3 | null |
Great place to relax while your spouse attends a conference
This is a beautiful and luxurious property, full of Frank Lloyd Wright desert charm. Great pool area. The best dining was room service, in my opinion. Prices are crazy. Be on an expense account. Without a car, you're kind of trapped. Restaurant food was not qu... | 5 | null |
good start to route 66
Start of Route 66 tour, on Labour Day weekend Friday!!Took an age to get from the airport, so really great to be greeted by a lot of nice staff, a clean tidy room and a great location. Didn't use the pool, though a few fellow guest we spoke to did & said it was fine. Stayed here for two nights.
F... | 5 | null |
Four nights at ARGONAUT
Spent Easter at the Argonaut. The Hotel was perfectly located near the Wharf. WE rented bikes right out front and rode over the Golden Gate bridge and into Saulsolito. The hotel was clean and the maid service was good. Beds were comfy. Bay view was also nice. One complaint is the 46.00 parking f... | 4 | null |
Great location
Great location and very central to everything. I lOVE Kimpton hotels and this one didn't disappoint. They offer everything you can imagine complimentary. I love the happy wine hour at 5 too. I didn't eat at the restaurant but we had a few drinks and nibbles at the bar which were good. It's not a hotel I'... | 4 | null |
Great hotel in the middle of everything!
We arrived at the Philadelphia Marriott Downtown at 12:30pm on the Sunday of President's day weekend and were expecting to have to wait around for check-in which is usually at 4pm. I thought it couldn't hurt to ask for an early check-in, and it worked! We were given a VERY nice,... | 4 | null |
Taste of Chicago
Me and a couple of my partners headed to the the midwest for "taste of chicago" and were really glad we choose your location. Your rooms were great and Your staff is very professional. Kudos to Bret Concierge!! Great service | 5 | null |
My week in Charlotte
Stay was great. room comfortable, quiet. Room was clean and comfortable. free breakfast was good. refrigerator in room was very cold. Staff was friendly and helpful. | 4 | null |
great location
Great hotel. Very clean and friendly staff. But, there is a rooftop bar that is very loud. Do not stay on the 22nd floor. They did move me to lower floor, but it took several phone calls. Close to the 1 subway. | 4 | null |
Good room and service, poor area.
We stayed here in August as part of our West Coast USA tour for 2 nights.While I would reflect the fact that the hotel is in downtown San Francisco and therefore there are a lot of homeless people in the area, we never felt threatened or intimidated by this. The room was comfortable an... | 3 | null |
One of the worst...!!
This is one of the worst hotels I have stayed in...
- The hotel was not clean
- The room had the broken furniture (and fixed using the bandage and tape)
- The linen was not clean...there were blood stains...yuk...
- We were supposed to get queen bed but gave us the double-bed.
Only good thing abou... | 1 | null |
Mike
I cannot recall his name but the guy working on the 20th floor in the hospitality room was excellent. Very pleasant and excellent at his job. | 5 | null |
Nothing special
A very average Marriot. Our room was stuffy and tired, the bathtub not updated. The room internet charge is annoying. The restaurant prices are a rip off. Even the Starbucks in the hotel charges more for coffee, and doesn't serve hot sandwiches. The valet parking price is outrageous. We found overnight ... | 3 | null |
Great hotel, great services, great location
We stayed unfortunately only 2 nights in Trump Soho. Because of sad family circumstances we had to leave earlier than planned. But the 2 nights we enjoyed it. At our arrival we find fresh delicious strawberries with chocolate ! We cannot imagine a better welcome. Our room at ... | 5 | null |
Great Hotel!!!!
This is the second time we have stayed here and we will continue to stay here each time we go to either Hurrican Harbor, Six Flags, Rangers game or Cowboy game. I love the attitude of the employees willingness to help with all your questions or if you are looking for a certain place. The room was great ... | 5 | null |
Great stay at Times Square!
We stayed 4 nights at Hotel Mela at the end of February 2012. Outstanding rate from Travelzoo. Our group had 4 rooms booked and they were ready when we arrived at 2 PM. Room size was good for New York. Excellent bed and great bathroom products were supplied.
The hotel is surrounded by restar... | 5 | null |
$20 per day for parking and $10 per night for internet ... rip off
The hotel room was very nice and quiet but the parking garage is at least a block away from the rooms. The upcharges of $20 per day for parking was ridiculous since all of the other hotels in the area were either free parking or there were pay lots for ... | 2 | null |
home away from home
it's easy to see why the redwood inn is so busy! the owners, yan and may, were wonderful. yan was there to greet and check us in upon arrival and the motel was booked to capacity. we arrived late on a friday night, and were assigned to the wheelchair accessible room. it was clean and comfortable and... | 5 | null |
Old but clean
I wanted inexpensive lodging for a trip that was a family intervention of sorts. Not certain of what would be convenient, I chose this area close to downtown. This property is noticeably older with creaky elevators but has refurbished and clean rooms. Staff was friendly and helpful. I found the hotel over... | 3 | null |
Excellent hotel
I stayed here recently during a week when everything downtown was double to triple the normal weekday price or sold out. I chose this hotel because of its proximity to the Blue Line CTA train to downtown and am very happy. I will probably come back here again as a backup when the downtown hotels start t... | 5 | null |
Great hotel, great location for Hollywood and Beverly Hills
I had a fantastic stay here.
Excellent service.
Rooms are spacious, clean, have great views, and the shower is huge. They also have great amenities in the room, like robes and slippers, cotton balls and nail files, and bottles of water.
The restaurant is very ... | 5 | null |
What? 400.00 a night for THIS?
Okay. Granted, you are in New York City, but COME ON! We went for Westminster and stayed here 3 nights. What a waste of money. Pay the 400.00 a night and stay somewhere else. Cracked plaster walls. Beds that have mattresses that have not been upgraded since the hotel opened 100 years ago.... | 2 | null |
Horrible Customer Service
We're in town for the Dallas Market and everything here is in disarray. The building is under construction and to top it off, the customer service is horrible. When we discovered no towels had been left for us by housekeeping we had to call down to the front desk three times until someone fina... | 2 | null |
So Cool!
Plus - no hassel, self-check in, robot luggage handler, location, efficiency, towel warmers, views, terrace, tea/coffe galley on each floor, cleanliness, green philosophy, security, complimentary muffins & coffee/tea, friendly staff, terrace lounge and shower head...ahhh
Neg - bed was too hard, shampoo/soaps s... | 4 | null |
Nice place great location
I had a great experience, rooms were comfortable and clean, staff was friendly, great location, great restaurants in the area, we ate at Little Italy and it was awesome. Great rates and I will definitly recommend a friend. | 4 | null |
Overpriced and worn
Good location but overpriced and dated. Reminded me of cheap Hiltons I used to stay in on business 20 years ago. Lamps on walls loose. Old fashioned aircon/heating. Everything is an extra, wifi $14, breakfast $45! No coffee facilities. Trays left in hallways for more than 24hrs. Reception rushed and... | 3 | null |
Bang for your Buck
A great little boutique hotel, very close to all the happening places of NYC. The staff was very friendly the room was clean and cute. Even a mini-club to party in right down in the basement of the building!
Had a great time.
Thank you! | 4 | null |
Kimpton at its best
Another great stay at one of the Kimpton hotels. Staff was very helpful in many ways. They were able to extend our checkout, restaurant food and service was very good, and they accomodated us with an extra bed for our daughter with a discount. Truly a good chain of hotels. | 4 | null |
very good
very nice hotel,clean,friendly and very well situated.nothing was too much for the staff they were amazing and made our holiday run easy always polite.bar prices were a bit expensive that is my only gripe.we never ate in the hotel as we like to explore a bit but it always seemed busy.we never experienced any ... | 4 | null |
Great place to stay!
Just returned home from an amazing trip to NYC made even better by the quality and location of this hotel. Short walk to Times Square and the subway, staff are friendly and nothing is too much trouble. Stayed in a Queen Suite with a view and the room had everything we needed.
One small drawback is... | 5 | null |
City Centre Convenience
I travel to Charlotte quite regularly and have stayed in several of the city hotels..
the hotel is quite centrally located on S. Tryon, with restuarant options just (Ruth's Chris)around the corner or a short walk to the Epicentre. Light rail is also nearby.
I stayed here 1 night in Feb as I hadn... | 3 | null |
Not Marriott Quality and LOUD Trains All Night
Trains go by all night and the noise is deafining. The train is so close that the the windows, walls and bed rattle. The rooms are really beat up and the bed is not great. When I checked out of a 5-day stay after 1 night and gave my feedback, the staff simply said, "Yeah, ... | 1 | null |
Excellent Hotel / Superb Service
I am a businessman from Venezuela who travels quite frequently to the city Houston.
My name is Hector Aponte (Businessman from Venezuela) After previously staying in at least 5 hotel of this city, I found this great place .. The Marriott Houston West Loop South, is probably among the b... | 5 | null |
Don't Stay Here, sleeping in the street would be better
We received the room for the Army Navy game, we reserved a single king size bed, when we got there our room had been given away, we arrived at 5:30 pm, all we could get was a room with two full beds, way to small and the beds sucked. Also would be nice if a hotel ... | 1 | null |
Nice courtyard/pool, good value
I recently stayed here on a business trip, and was pleased. The proximity to the airport is nice, and there are quite a few restaurants near. The Alamo Drafthouse is also close(if you have never been, go!) The restaurant and bar were also above average.
All of the service I received was ... | 3 | null |
Beware
We've been here at the end of july, I decided to stay here for the opportunity to cook for children and the location, in mid Manhattan. But it's s near the lincon tunnel and we could listen the cars coming from brooklyn day and night ( the windows are not insulated). The bus stop is 3 streets down, but the bus c... | 2 | null |
Another Awesome stay at The Hyatt at Olive 8!
This was our second stay, and again, 5 star all the way! From the moment we walk in we feel less stress, and right at home. The staff is always top notch. Food and drinks at Urbane deelish! Rooms are spacious, totally cool, and quiet. This second time we won an auction stay... | 5 | null |
I wish I didn't have to write this
My wife and I stayed at the TRYP Times Square South for one night May 9, 2012, on a return trip from Europe. I read the positive reviews on Trip Advisor and felt we were lucky to book this hotel. Before I start on the negative points, I do have to say that the staff we dealt with were... | 2 | null |
Mandy's great!!!
Mandy was very helpful during my relatives stay when they came to Houston. She made sure they found every attraction and restaurant they thought would be of interest to them. They told me she was very knowledgable of what Houston has to offer and her customer service was top notch. I would definitely r... | 5 | null |
Geat place horrible service
Staying for our 6th anniversary as a quick getaway... Room had No air..82 degrees on thermostat in the room... Rude attendants at counter...no solution to fix...will not be back (been going to the same place for. 5 years as we enjoy their jaccuzi suites) | 1 | null |
Very Good Value
I paid $85 per night and was very satisfied. PROS: Decent hot breakfast, nice breakfast room, cozy-ish entrance and lobby yet still professional, nice staff, clean rooms, good AC/Heat system, nice bathroom & shower, heat lamp in bathroom. Mattresses good enough but not great. Big CVS next door. CONS (no... | 4 | null |
Not at all what we expected!!
Upon my booking arrangements, I made it very clear that I wanted a pool side room on the lower level as I have a small child and the upper level wasn't suitable for us. We also requested either a side by side room or adjoining room for my mother...needless to say when we got there, we were... | 1 | null |
Disappointing stay
I was in New York on business for one night and wanted a hotel in the theatre district. I normally stay at another hotel, but it was full for the night I needed and so decided on the Paramount based on the recent reviews. I was given a room described as a superior queen size bedroom (a true contradic... | 2 | null |
Clean, quiet and comfortable but not so child friendly
It was a good hotel overall. Very clean, quiet, and comfortable. I recommend it if you don't have small children. Apparently there is only one crib for the entire hotel so it is pure luck if you get to have it for your stay. We were dissapointed to discover that th... | 3 | null |
Beware of the bugs
My husband was in NY on business and I was joining him for the weekend. He had a horrible experience here with a roach crawling on him in his bed. The Hudson staff refused to give him a different room, several managers provided only runaround, and they would not even provide a new room the next day. ... | 1 | null |
Not Radisson standerd
Exterior is clean but nothing special.
Lobby is nice and has got a TGI Friday and Starbucks.
Room is very little and dated,not worth the price.Ok,it's downtown ,so prices are higher but next time I'll spend some more money to get a better room somewhere else.
Breakfast not included , 15USD for bre... | 2 | null |
Fantastic location another great stay - Thanks.
We visit from a small town and the comfort of the Moore helps us to make the transition to the big city so easy. The location is great - easy walking distance to the sites and sounds of Seattle. The beds are very comfortable with nice linens. We had the fortune of staying... | 5 | null |
I wouldn't stay here again.
This is not a 4 star hotel as promised. Rooms weren't that clean and they are old and shabby. Hated the tiny bathroom as well. The only good thing was that after the first night in a room the size of a large closet, they did move us to a larger room. I was very disappointed in this hotel. Lo... | 2 | null |
Should be a 2 star hotel.....
Outside and the lobby looked decent. Check-in took longer than normal. The room was really really small and the bed was tiny for a place that normally bills my room for $179.99. The shower pressure was very weak and the beds are not comfy. They nickel and dime you. Internet (wifi) costing ... | 2 | null |
Location 5 stars.. but Old style..need upgrade
Been there as diamond member , been given a room on 40 floor.. outstanding views of Central park. Lobby and reception huge and a lot of confusion during peak hours. To get lift often you have to wait a lot. Executive Lounge with complimentary breakfast and appetizer but al... | 3 | null |
Beware of Bad Rate Quotations
We wanted to stay close to where our daughter lives for a couple of nights. We personally checked out the Inn and made a reservation at the front desk for the next Saturday and Sunday night using the AAA discount rate. The clerk was very friendly and helpful. We were quoted a rate of $80.1... | 2 | null |
Pretty OK
Executive lounge is sort of out of order i guess.. Breakfast croissant is darn delicious. Room is not as small as i imagined. Though my room doesn't have a view == Bathroom is pretty small though.
I don't know why Tripadvisor now requires a 200 character minimum so I guess I'll have to keep writing some nonse... | 4 | null |
HOTEL BILLING SCAM - STAY AWAY
HOTEL SCAM!!! STAY AWAY!!!
I stayed in this hotel right after thanksgiving 2012. I got a great deal on Hotwire and at first enjoyed my stay. The rooms were nice and the location was ideal, I planned on leaving a positive review and recommending the hotel to my friends. However, a few day... | 1 | null |
Disappointing Downtown Hotel
I stayed at the Westin Downtown Denver for 4 nights in July attending a conference. The hotel while lovely with a great location but has some signifcant issues. I was given a "patio room" on the 4th floor. There was a large patio outside the sliding glass doors, it would have been great if ... | 2 | null |
3.5 rounded up to a 4.0
There are some really great things going on with this hotel. Location is the best! If you're looking for something near Times Square or Broadway, you'd be hard-pressed to find a better hotel, especially for the cost. Other positives include clean rooms and a nice decor. Other reviews here talk a... | 4 | null |
Worst experience in NY City
I have been traveling to NY City from long time ago ; I had stayed in different hotels thru all these years and so far this has been my worst experience.
I had a reservation for 2 adults and 2 kids and they gave me a room with a king bed, so I went downstairs to talk to the reception and the... | 1 | null |
Big mistake
It’s like a huge Laquinta Inn. The property is very old and needs to be updated. The doors to the hotel rooms lead directly to outside and not an enclosed hallway. The flower upholstered white chairs and green carpet was in no way contemporary or even modern. None of the rooms had a wetbar nor a microwave. ... | 2 | null |
Convenient location, but small, noisy rooms
As others have pointed out, this hotel has no elevator, so it is not a good choice for those who have problems with stairs. Even if you were to request a room on the first floor, to enter from the street, you need to go up a flight of stairs to the lobby before you could go d... | 3 | null |
Great hotel with nice room amenities
Room is spacious for what I expected from downtown city location. My room was equipped with inroom electronics and refrigerator. Carpets looked new, clean, attractive, bedding comfortable. Right across from Nordstrom's, which is nice. Staff was very friendly and willing to help. Enj... | 5 | null |
not clean, just for one night
we chose this hotel to spend our first night, once arrived in LAX airport. the zone does not seem to be very safe for tourists. it is also quite expensive to park your car. our room was very little, as much as the bathroom, and was not clean. | 2 | null |
Good Choice for Layover/Business
The property is very nice, clearly recently updated. The service was outstanding and the rate very reasonable. I had two meals, one through room service and one in the lobby restaurant, both were very good. I had one issue with my room service order and it was quickly addressed with apo... | 4 | null |
Filthy welfare hotel- Filled with protitutes
We stayed there with our volleyball team after getting displaced from the Embassy Suites due to the storm and a power outage. The hotel was filled with undesirables and it appeared many welfare families lived there. The rooms were filthy and the hotel smelled of pot. At 6am ... | 1 | null |
Unclean & Unorganized
I recently stayed in Manhattan for 2 weeks, staying at a numb of different hotels. My last 4 days were spent at the Park Central Hotel. This is my first rating on trip advisor, and i felt i had to let people know of my experience at this hotel.
Hotel room: Tidy, well laid out, quite spacious. A l... | 2 | null |
Great Staff
The hotel was comfortable with nice decor and the bed was very comfortable. I was in a room that faced the courtyard/pool. The other side faced the main road which would have been noisy from the traffic.
The neighborhood did not appear to be safe to walk around at night since it's not located in the heart o... | 4 | null |
Great location, perfect location!
This hotel was in just the right location on Times Square, check-in went fairly smooth we did not receive our rooms in a timely manner but the hotel more than made up for it to us. The staff everywhere in the hotel was very friendly and helpful at all times and I would recommend the ho... | 5 | null |
Awful
I can probably get past the outdated decor, questionably clean bathroom, unstable wifi, unresponsiveness of the front desk (phone), and difficult journey to the one and only tiny little elevator (through 2 manual doors - not easy with luggage & 3 kids)....but what I can't get past are the exceedingly uncomfortabl... | 1 | null |
Great location, Great service, Great time
This hotel did everything not just right..they did it in an excellent manner.. | 5 | null |
Prison on the Hill
Very inconvenient hotel. On top of high hill in San Fran. Have to almost take a cab to go 2 blocks.
Over priced small rooms. We booked a deluxe room- very small-closet door hit bed, bathroom door hit toilet. Furniture too big for room. Overpriced Top of the Mark for what view?
Staff was good, but can... | 1 | null |
Mediocre stay
To echo other reviewers, location is good. Service is fine. Rooms are spacious but dated. We got a a nice view of the dumpster. No free wi-fi. Gym is a bit of a joke. Odd position for TV - inside the closet essentially. Mattress is okay. Pillows could have been better. | 3 | null |
Great location, noisy rooms
We stayed here on points for 2 nights - i had requested a quiet room, and we were given a room on the side street (which i assumed was away from the noisy main road opposite the TD Garden). The room was incredibly noisy unfortunately and it was not a good night's sleep. We asked to be moved ... | 3 | null |
Great Place to Stay
This hotel was great. The rooms were spacious, clean, and very nice. The hotel staff was very friendly and helpful. The pool and hot tub were very nice also. Great value for your money. Only negative was no complimentary breakfast. However, the restaurant food was good. | 5 | null |
Mold in bathroom, blood stain on pillow
Wow, Hotel Carter was so trashy all we could do was laugh about it. We get in the room, it is TINY. There is a chair in the corner of the room that you have to squeeze between it and the bed to get to the bathroom. No remote for the TV. Mold all over the bathroom wall. We found a... | 2 | null |
Centralized location
The best part about this hotel is the centralized location.
The next best part of the hotel is the customer service. The staff is friendly and helpful.
When we first checked in the room that was given to us was no bigger than a matchbox. I requested a different room and they quickly gave us a much... | 3 | null |
Just OK
Its a decent room, nothing spectacular. Could use some upgrading. The parking is annoying bc the hotel has no self parking only valet, which is $18 per night. I didnt like that at all. I parked around the corner where I only had to pay $5 after the first night. A plus is the location is across from jacksonville... | 3 | null |
Very comfortable
I recently had the opportunity to stay at this facility for 3 days February 6-9, 2012. I found the registration process very pleasant, helpful and cheerful. The room was about what I have come to expect from the Hilton chain which is clean, comfortable and in this case quiet. The suite was well laid ou... | 4 | null |
Sleeping in a Cadillac
I love the feeling of a Cadillac. Is so American, all the trappings and antiquated symbols of elegance that woo the older generations. Off course, a Cadillac is great to drive, once in a while, but not too much fun to own. The Ritz-Carlton chain, and in particular some of its hotels are like the ... | 3 | null |
Great service, nice room
I stayed at Hotel Allegro Chicago this past weekend to attend a friend's son's wedding. I was among 80 guests from Boston. Prior to arriving I joined the members program, which I find helps in getting the type of room and amenities I request. I requested a room on a high floor & indeed ended up... | 4 | null |
St. Anthony's-San Antonio Evaluation
The lamp was dusty, the surger for outlets was exposed (unattractive), not enough electrical outlets, television lower then the bed (had to raise up high, point the remote low in an effort to turn the channel), corners of the bathroom needs attention and the mattress was worn in the... | 3 | null |
A good deal
A good choice for an overnight stay before heading on the following morning. Close to airport. Free "Shuttle" service is actually a locally contracted cab company that provides pickup and drop off to airport. If you are unfamiliar with the new SJC airport layout, it can be a bit tricky locating the pickup a... | 4 | null |
Good location - take the el to town
We stayed here for a Quick visit to the City. We used the rapid transit to get in and out of the city. The hotel runs a free shuttle to the airport, so this worked well. This is on a property with a number of other hotels, so the shuttle may stop somewhere else first, but it was in s... | 4 | null |
4 Star prices, 1 star service
The location and the atmosphere of the hotel is nice, The rooms were comfy and great view.
However, the service is absolutely awful and unacceptable.It was hectic and chaotic and not what we would expect from a 4-star hotel, let alone the W. I am a frequent patron of the Starwood Family a... | 2 | null |
Adorable, affordable, and hip
OK the rooms are really small but they tell you that up front, and where else can you stay for $99 in a trendy part of Manhattan? There is a French bistro on site. The Highline park is 2 blocks away. You don't need to bring a robe, slippers, hair dryer, shampoo, towels or soap. Great resta... | 4 | null |
Nice Getaway
We stay here a few times every every year as a couples getaway. The first floor dining and bar area are quite comfortable. The rooms are modest in size, but the view is fantastic. We highly recommend the spa. The spa staff is great and we feel fantastic when we are done. | 4 | null |
Good hotel, centrally located so you can walk just a few blocks to everything
Visiting DC spots with the nephews. Did the standard DC tourist trip and the hotel was well placed only few block from mueseums, tourist bus/trolley routes and a number of good resturants (Gordon Biersch, Hardrock, Fuddruckers) close by to su... | 4 | null |
Great Location
Just got back from my first trip to NYC. Combined business with pleasure. I gave the hotel an average rating because the rooms were just the usual room with bed and clean sheets. The bathroom needed updating, but the beds were comfortable. The meeting areas were alright, but nothing just gave me a wow fa... | 3 | null |
cheap, bad smells, horrible
We were put in this hotel for a weekend marriage retreat with the army. They put us in a room with two full size beds...called and asked for a room with one bed, they don't have any available. So on a marriage retreat weekend, we slept in separate beds. Classy. The hotel smells of a nursing ... | 1 | null |
Worth the money...
We booked this hotel for my birthday trip. Since we travelled with a 6 & 8 year old, we requested a double queen room. Reviews I had read did not lie. This hotel was lovely! A nice change from the huge chain hotels we have booked in the past. The rooms were very spacious. Most importantly, the bathro... | 5 | null |
Cabana Suite redesign = HUGE FAIL.
For $1000/nt rate for a Cabana Suite you would expect that you would get a couch that you can relax on or entertain guests...NOPE. The suite has been redesigned and the pass-through fireplace and leather couch has been removed. You now have the option to sit at a semi-circular dinette... | 2 | null |
Great Hotel
Clean and nice rooms, centrally located and hotel staff were remarkably nice and helpful. Best breakfast for this type of hotel with a large selection. Would definitely recommend, especially for the price. | 4 | null |
old, tiny, dingy.
the title says it. The hallways are dark, the rooms are small and they smell. I ended paying more than $500 for the room - what? The bathrooms are tiny - difficult to get in and out of.
It is in a great location, a few blocks from everything midtown. However the rooms really ruin the whole thing. The... | 2 | null |
Pleasantly Dissapointing.
I have learned not to expect much these days from stays at so called trendy hotels. The Surrey lived up to that . I had a pleasant room with a great bed. The rest of the three day stay was a constant misstep on the smallest details. Simple details really. The kind of details that make this hot... | 3 | null |
Really, really REALLY disappointing
If you do not read this entire review, please read this: DO NOT STAY AT THIS HOTEL. OUR ENTIRE FLOOR HAD A STRONG MUSTY SMELL. THE STAFF IS UNINSPIRED AND THE RESTAURANT IS NOT WORTH IT.
I love old hotels (see my reviews of the Palmer House in Chicago and the Pfitzer in Milwaukee). I... | 1 | null |
Awesome location for redSox fans
I stayed at this hotel for two nights when traveling to Boston for a vacation. I went to see the Redsox and the Celtics and this hotel's location was ideal because it was a short train/cab ride to either destination. My only complaint is the price of parking was 50/day. It attracts the ... | 5 | null |
great place
This is a beautiful place with awesome views of the harbor from the north tower! The employees are so friendly and helpful! Marco was great! He helped my daughter who is a Marine set up massages at Suki's spa. (good place)
The resturant on level 1 is great for breakfast buffet not so good for dinner there ... | 5 | null |
Loud air conditioning!
I recently stayed 4 nights at the Strand and to be honest was disappointed, specially after reading many positive feedback. The good things about the Hotel is the location, rooftop bar and friendly staff. The bad things are the rooms that are small, VERY loud airconditioning that woke me up sever... | 2 | null |
Run of the mill average chain hotel
Stayed for two nights.
Positives:
- Extremely fast checkin
- Warm cookie upon checkin
- Great location, close to Michigan Ave
- The room itself was fairly spacious and clean
- A/C unit was fairly quiet
- Value - spent a little less than other hotels around the Magnificent Mile area
N... | 3 | null |
Tiny, Claustrophobic, Loud
If I'd taken my pillow into the elevator, I'd have spent a better night.
The room was so tiny it felt claustrophobic. The wifi was erratic, but unfortunately the noise from the bar in the hotel center was not -- it was consistent and loud. The hotel itself is dark throughout, from the bizarr... | 1 | null |
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