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Meh.
I picked this hotel based on the hotel's exceptional service reviews and personalized attention. Maybe my expectations for warm, friendly faces and personalized treatment were too high as a result. I thought the hotel and its service were very average.
I reserved a Riverview Mediterranean suite for an anniversary... | 3 | null |
Do not stay here.
The rugs were filthy, there were broken fixtures and there is no room service or restaurant service after 10:30 pm. We arrived at 11 pm after a long flight and had to go to bed without dinner. The room had no mini-bar and there are no food services in the neighborhood of the hotel, either. Overall, th... | 1 | null |
Avenue of stars!!! 2 night stay. The constellation not movie stars!
Oh dear, what a disappointment. We arrived at 7am in the morning from Hawaii as our flight was messed up. My husband and I were exhausted after a long flight. Only one guy on duty, which was ridiculous for such a big hotel. No one to drag our cases to ... | 2 | null |
Dated, but clean & friendly!
A conference I was attending was hosted here at the Town & Country, so I stayed at the resort. The first building I was placed in gave me a headache from the horrible smell of smoke as soon as I walked in - it was a low two-story building with room access on the interior. I decided to give ... | 4 | null |
OK stay, some problems
Considering it's a value hotel, the Washington Jefferson can be a reasonable alternative in New York. The property in general is in good shape, although looks a bit dated.
My room and bathroom were quite small, although bright. The bed was average, nothing to complain about. However, I had a coup... | 3 | null |
Great location, clean, nice wine reception
This was a very nice hotel in a great location....walkiing distance to everything and transportation. The 5:00 wine reception was a nice touch. We arrived early and they let us check in which was also a plus. The only downside was the room was quite small and our view was an o... | 4 | null |
Historic Hotel
Nice hotel, great staff, very accomodating - from hailing cabs to recommending restaurants. Hotel is warm and charming, room was very clean and spacious. Only complaint (and not hotel's fault) is the construction across the street that is EVERY DAY, until approximatey 1030 pm and begins again every morni... | 4 | null |
Tired and penny-pinching
i was so disappointed by my 3-night visit. It felt neither as a Four Seasons nor a ritz-Carlton (with the exception of their wonderful staff and the good breakfast). The room was old and sparsely furnished. The bathroom among the smallest i have ever seen. The tub (no separate showe) was litera... | 3 | null |
Great location
My wife and I went to the boston wine expo in january and agreed it woudld be best to stay in town. We stayed at the Renaissance on the waterfront. As usuall a great mariott experience. The rooms have recently been done over and are brigght and colorful. Our room overlooked the boston harbor and was a gr... | 4 | null |
BE AWARE
We stayed there for two days.Location is great ,room were ok and stuff was friendly .Everything was ok until we left the hotel for our next destination . Our credit card (which was used to pay the hotel) was charged several times (ofcourse without authorization) during the day and the day after . We used that ... | 1 | null |
Good location, good value
Not the most luxurious, but it certainly does the job. While the staff is extremely courteous, the room itself is nothing special. Morning breakfast that was included was convenient, albeit not very good. The beds were pretty comfortable at least. | 3 | null |
Great Experience
We stayed 5 nights at the hotel in January and we must say we thoroughly enjoyed the experience at the hotel. The breakfast was generous (which was included with the price), we had enough to take back to the room. The equipment in the Gym was great. Weights were good and had towels and water which was ... | 4 | null |
Great for Business Traveler
Enjoyed my stay @ the Grand Hyatt. Love the location~on the Riverwalk~lots of restaurants~1 block to Macy's~what more could I need? #1 Very nice staff at Hotel, was upgraded to a nicer room (thanks to my e-standby upgrade) #2 buffet breakfast was good & fast, (it is on lower lever) & #3 our ... | 5 | null |
More Westin than W
I stayed here in March 2012 in a King Wonderful room with a City view. Generally speaking this is a nice hotel and I had a good stay. There's nothing wrong with the hotel, but I felt it missed the mark slightly. I love W's and have stayed in many from Seattle to Atlanta, New York to Hong Kong and the... | 3 | null |
Pick another hotel the price v's the service will leave you disappointed
We choose the hotel because we were after a boutique type hotel for the final stop of our honeymoon.
The hotel is nice because it is like a boutique hotel. The entrance and lobby is really lovely and has great ac. The bar near the door is nice and... | 2 | null |
very good place
This hotel is wonderful and near Times square. The cabins are modern with beautifull view on buildings. Ask Emmanuel (member crew) because he is THE BEST and very friendly. The muffins at the breakfast are very goog ! We have loved this hotel and we will ask it at our friends. | 5 | null |
Waste of money
This hotel is a waste of money. The price is comparable with some of the best hotels in New York, unfortunately it is not on par with these hotels. The reception staff are at worse downright rude and at best off hand. Rooms were often not ready. The rooms are tired and are in need of refurbishment, parti... | 1 | null |
Great Hotel
My husband and I stayed here for a family event and the we love the hotel. Our room was ready when we arrived and the front desk staff was very nice and accomodating. We like the location
because it is close to everything and very clean, friendly.
I would recommend this hotel to all my friends, family that... | 5 | null |
Nice place, great breakfast
I got stranded overnight in Denver and needed a motel close to the airport. The Timbers was the first to show up in the search engine. It's not what I consider "close" but it turned out to be a nice place anyway and with a free shuttle and breakfast buffet, there wasn't much to complain abou... | 4 | null |
First time to the US
I travelled to Chicago on business and spent 7 nights at this hotel. I was initially put in a poor room with constant outside noise. After speaking with a member of staff called Karina at reception this changed quickly. I was moved to another room where I did not suffer from the external noise from... | 4 | null |
Very well located in Downtown, but expect some noise.
We stayed in room 211 for 2 nights and found our stay to be a fairly good and standard hotel experience with a few minor snags that were not entirely the fault of the hotel.
The room was a good size, with a nice large bed, ample space for suitcases and lots of furni... | 3 | null |
Reservation disappointment
We made our room reservation months before going and were very disappointed when we checked in and were told that we would not have a room with a king size bed but would have 2 double beds instead. We were told that it is the hotel policy to only guarantee that you have a room but not necessa... | 3 | null |
Nice hotel, good service
We stayed at the InterCon for a wedding in the LA area. Overall, we found the service to be very good - particularly the concierge and room service. As other reviewers have mentioned, this is a very corporate hotel, but it was well-located for our needs.
My biggest gripe was that the hotel was... | 4 | null |
broken window
I did not realize until very early in the morning that the window was broken and allowing a draft into the room. I called to complain and the hotel sent extra blankets, but would only offer me to change rooms. my daughter was asleep and i chose to stay in the room because we were leaving so early in the m... | 3 | null |
Good Value for the Price
The following is a very detailed review of our stay at the Comfort Suites. We were assigned Room #307 of this four story hotel for two nights. We got a great rate for this hotel through Hotwire, as hotels in San Diego were very expensive this time of year, and surprisingly, more costly than Los... | 3 | null |
okay place to stay
They updated their rooms a few years back and it is much nicer than it used to be. Clean and comfortable, but their pillows leave a lot to be desired. Unfortunate you can't order breakfast the night before. If the restaurant is busy and you want early breakfast room service you may be out of luck (da... | 3 | null |
Service was outstanding...dont let decor get in the way.
Like everyone has posted, the physical structure and dated looks of the building inside and out is very obvious. That said, the staff was one of the most outstanding crew I have ever encountered in a hotel. Wonderful service all around. Super nice caring people..... | 4 | null |
Not terrific
Staff is friendly but not very helpful. The restaruant is expesnsive and the little Starbucks store is even worse. Just ahppy I only paid priceline prices but still with parking at $26 a night not included with rooms it gets costly in baltimore these days. | 3 | null |
Disgusting...got stuck paying b/c booked through priceline and still wouldn't stay here
My fiance, daughter and I were in San Antonio last weekend visiting my sister on Saturday and going to Fiesta Texas on Sunday. We were having a horrible time finding a vacancy at any of the hotels, so we quickly booked this one when... | 1 | null |
No coffee, Seattle ??
Odd to not have an in room coffee maker in, of all places, Seattle.
We were informed that the hotel recently removed them, and NO, the could not bring one up for us to use.
The wife was not happy, she loves her in room coffee.
Great coffee in the lobby in the AM, but who wants to paddle downstair... | 3 | null |
Great location but low value
The location is great; very close to the Times Square. The room was very small and little smelly. There was no refregirator in the room. The bathroom door doesn't look (not good if you have 1 & 4 year old kis) and not sealed (sliding door). The internet was fast but not free. The air condit... | 3 | null |
By far, the worst hotel I have ever stayed at
The hotel is run down and the rooms look outdated. The bathrooms are filthy and I didn't dare walk into it without my slippers on. The internet doesn't work half the time and the managers are rude. Not worth the price... | 1 | null |
Good location, nice hotel
We stayed the Hryatt for a sales meeting. The location was great. It is within walking distance to restaurants, shopping, and entertainment. The rooms were nice and clean. The onlyplace that needed improvement was the lobby. The service at the bar was very slow and the air conditioning was not... | 4 | null |
Is this really a RItz or a Marriott in Ritz clothing?
Made a rez for three nights but only stayed two...it was that disappointing. What champagne upon arrival? We couldn't even find a bellman! Room was small, dirty (found food on the rug and an old sock behind a curtain...afraid to look under bed). asked for extra towe... | 2 | null |
Only thing going for it is the location.
We just got back from a three night stay at this property. Several things were not great. We phoned three times prior to our arrival, including the day of, to request a heavenly crib in our room for our baby as we were arriving after midnight. Not only was there no crib in the r... | 2 | null |
Advantages and disadvantages
I stayed here for 2 days as part of a family gathering. The motel had many advantages and disadvantages:
Advantages -- Our room was clean and well maintained (but some other people in our group had issues with room maintenance issues). The motel has many amenities including a free shuttle s... | 3 | null |
Amazing place...amazing memories!
Myself and my husband returned to The Sanctuary for our honeymoon, having had an amazing experience (when we actually got engaged!) at the hotel the year before. Once again, our stay way exceeded our expectations. On arrival, we received such a warm welcome from the reception staff tha... | 5 | null |
more like apt. than hotel
This was a very nice place to stay. It is more like an apartment than a hotel. You walk in to the entryway (with 4 small desks for check-in) and take the elevator to your room. The rooms were nicely decorated, were reasonable size for Mahattan, had a marble shower and granite counter in the ba... | 5 | null |
Find another place to stay
Service is Bad, bad, bad. Waited 20 minutes to be asked for a drink. The young lady who finally did serve me did a great job. Same thing next day, couldn't get a coffee at the starbuck stand. Bed was bad, Shower head stuck through the wall like an after thought. The bed was very uncomfortable... | 2 | null |
Got bites on my leg from this hotel
I got bites on my leg from this hotel room.
The hotel itself is in bad need of a make over.
The rooms are small dark and dirty, despite the best efforts of the over-worked house keeping staff. Who are very nice hard working people.....
But, the overall hotel is in dire need of a ma... | 1 | null |
Home away from home
It was the first time my wife and I had been to Boston. We stay in five star hotels several times per year, usually Four Seasons or Ritz Carlton. We chose the FS Boston mostly based on Tripadvisor reviews over the Ritz Carlton. Although, in all fairness to the RC, it did not appear to be anywhere as... | 5 | null |
Perfect Location
The hotel is straight across from Grant Park. You can step out onto Michigan Ave.& walk north to the Magnificent Mile, walk straight east to Buckingham Fountain and even walk along the lake to the aquarium, Field Museum & planetarium.
The price was the best we could find in the city but the accomodatio... | 3 | null |
Beautiful hotel
This hotel is very well located. The union sqaure is just arround the corner. There are many restaurants, shops and attractions nearby. The rooms are small but nice and clean. It's easy to reach the hotel from the airport. The subway stop is a 5-minute walk | 4 | null |
Clean and compact rooms with subway next door
The hotel is well located with excellent transport links, the subway next door and Penn station a 5 minute walk away. I chose it as it close to where the buses drop and pick up from to go to Boston/DC etc.
The room was small, the desk and chair if used would render no walki... | 4 | null |
Short stay without a hitch
We were in Denver for only one night and had little need of the hotel services, but what we did use was great. Valet parking was friendly, not snooty. Same goes for the front desk. Note that the overnight valet parking charge was refreshingly fair - around $20.
The room was clean, well appoin... | 5 | null |
So dadgum unique, it hurts
This is my second stay at the Pearl - both times for an evening on a work visit. Enough cannot be said for how unique this place is, how much thought is put into little details without using that as an excuse to charge you some ridiculous premium for your room.
The room is actually 4 stars..... | 5 | null |
Go somewhere else if you can
Myself, my husband, and a friend of ours booked a 3 night stay here but checked out after 2 (we would have checked out after the first night if I had my way) because none of us could get any sleep. Although we were checking in at four in the afternoon (check-in time), we had to wait a bit b... | 1 | null |
expensive 1/3 boutique 2/3 travelodge
this hotel is too expensive to have a split personality. it's a "travelodge/motel6" kinda place that has been partially redecorated to claim it is a boutique hotel. service was friendly, parking was easy and reasonably priced, wifi was free in the room (nice), and everything worked... | 3 | null |
Beautiful property, impossible to find, a little isolated
A really well done new build Four Points with a great pool and patio area for the warmer days of the year. The room was comfortable and large, absolutely no complaints there.
That said, both the Google Maps AND SPG mapping of the property are incorrect, we wande... | 3 | null |
How can this be a 3-star hotel?
i read the reviews before i booked the hotel and what a shock when i arrived!
Ok i admit that i book one of the cheapest 3-star hotel around ($93USD). But i remember i had a better room staying at cheap 0-star hostel in Mexico. The carpet, wall paper, windows and fixtures were all in bad... | 2 | null |
outdated
Just wanted to get out of the heat in Palm Desert and headed to Carlsbad. Went to Hotels.com and this place looked ok online. Found out the price is the same had I not went through hotels.com. I called the Hotel the day before our arrival just to make sure all we asked for was available. Showed up and the desk... | 1 | null |
Great Value for the $114.00 a night rate with free hot breakfast
Located at the end of a cul de sac in an industrial park. A very quiet area. The rooms were very clean, nice linen, staff was very friendly. The breakfast buffet was outstanding. The coffee was a good quality, there were eggs every morning prepaired in di... | 4 | null |
Great Small Hotel
This hotel is located in the theater and tourist areas of downtown. It's location is perfect and the accomodations were excellent including the room darkening curtains. You can easily walk to the Alley Theater and Jones Hall as well as One Bayou Place and the Aquarium. Access to the underground tunnel... | 5 | null |
Not at all what I expected from their ad. It felt more like a low class gathering place for non-desirables to me.
I have to travel to Houston frequently for medical purposes and hoped for a great experience so I could support a mom & pop business. Not the case. I felt very unsafe. There are much nicer places with much ... | 1 | null |
Old, dark room, not great area
We stayed here for a couple of nights when we first arrived in San Diego. We were not familiar with the areas and were arriving late, so we thought it would be best to stay in a hotel that was close to the airport. At first, we thought it was ok. There was a CVS next door and there were s... | 2 | null |
Terrable place! Run away fast
I tried to used my rewards card to get a room here for 2 nights, I got here and they first thing is they wanted money just to park my car, no other respectable place here wanted parking fees. When I made ther reservation It also said it had a hot tub which was the reason I decided on this ... | 1 | null |
Great stay from beginning to end
Everything about the Park Hyatt was perfect- from the warm welcome on our arrival and the great service throughout our stay until the moment we checked out. The location is great as it is only a short walk to all that Georgetown has to offer and is a 20-30 minute walk to The National Ma... | 5 | null |
Great place to stay
The hotel was close to the attractions at Fishermans wharf. The staff were extremely helpful in all situations. The room was attractive and well appointed. A perfect location for a few days in San Francisco. | 4 | null |
Great staff...not such a nice hotel
Stayed here at a congress a few weeks ago. On the positive side the hotel is very close to the Dallas convention centre and the staff should to be complemented for their friendliness.
HOWEVER, this is not a particularly nice building. Not sure when the hotel was built but not sure i... | 2 | null |
Not so great Days Inn
This Das Inn was the worst I've ever stayed in. It smelled and looked as if everything from the carpets to the televisions in the rooms were original from the frist day it opened, which had to be in the early 90's.. The beds sink in the middle and it the rooms smell bad. in the evenings it seems l... | 2 | null |
Not worth the price.
I stayed at the Congress last weekend and I realized their website is very misleading. The pictures on their site show, and are described as "spacious rooms". This was NOT the case. The rooms were very old and cramped. Paint was peeling off the walls and doors. The bathroom door did not lock and ha... | 2 | null |
LOUD, LOUD, LOUD
While the Handlery Hotel looks great from the photos, you will find it to be not so nice in reality. The rooms that face the Highway are SO loud you can't even hear TV on it's highest setting. We asked to be moved (for an increased nightly rate of course) and they put us above the pool. The road noise ... | 2 | null |
Quality not up to Expectations
We expected more from a Wyndham hotel. The exterior is deplorable. Run down hallway floors, dirty stairwells. The room's furnishings (we had a junior suite) were OK but the AC sounded like a Mack truck, (and the staff were notified that it was noisy but it was not fixed); there was an exp... | 2 | null |
Good location - but check your room first!
I've been to NYC many times and have stayed at many fine and not so fine hotels and my recent room at the Roosevelt rates at the lower end. I only stayed here because it was right across the street from my meeting location. Some positives: location...convenient to all Mid-town... | 1 | null |
Only if desperate
If you don't have allergies you might stand the stale air, the tiles & caulking in the bath are cracking and loose, There is mold stains all over the tub area, including the ceiling. Make certain that you have flip flops to walk around the room as the rugs are very old and you'll probably get a fungal... | 2 | null |
Really not good
First I should start with I travel to NYC 12 to 20 times per year and am familiar with many of the hotels. I have stayed in over 10 hotels there this year alone and without a doubt the Bentley was the worst. Having said that let me share the good first. Their staff is very friendly and helpful. Unfortun... | 2 | null |
Great location
Although the rooms at the Chancellor are a bit small, you can't beat the location on Union Square. You can walk to so many areas.The staff is super friendly & the price is very reasonable for San Francisco. As we were there for a wedding, they arranged a special rate for us. There is a small bar, free co... | 5 | null |
NYC October '12
I stay in NYC every month for 4 or 5 nights on business, I have stayed at 'The Morgan Group' of hotels many times, The Royalton on 44th being my normal choice - that said, I have been staying elsewhere as I have found that the lack of loyalty program means I come and go un-noticed as a frequent guest. T... | 2 | null |
has potential, but overall bang for the buck is not there
stayed here for 2 nights for a conference held on sight.
Plus - rooms are nice size, clean & good sized
- close to downtown & skywalk to nearby mall
- lobby areas is all wifi
- conceirge is very helpfull
minus - no fridge or microwave in room
- hotel was pr... | 2 | null |
Excellent Customer Service
After missing a flight, and being stranded with an infant, I made reservations at a nearby hotel for the night. Very soon, however I had to cancel that reservation due to rude customer service at the front desk. Soon, I spoke with Terry at Bestwestern Executell and she made my day by providin... | 5 | null |
Excellent Staff, Great Location, Frequent Customer
This hotel by far is my favorite place to stay in NYC when on business. This staff has been exceptional over the years and made my stays enjoyable and personable. In particular, Carolyn has greeted me by name and ensures that my stay is comfortable and personable.
The ... | 1 | null |
Concierge very helpful
Eden Bernal was extremely helpful with my business needs for an important meeting.
Much thanks to the rest of the staff including room service, housekeeping and the restaurant for the brakfasts and lunches serverd to our group. | 4 | null |
Location does not equal quality
Good location, easy to get to, still not worth it. For $200 a night I'd at least like to be able to walk on both side of the bed and actually fall asleep instead of listening to various people shuffle in at odd hours and bollywood music blaring at 2 am. Whoever designed the rooms had a s... | 1 | null |
Great Experience
Our first ever stay in Doubletree and we loved it.
Wonderful location and great views ans service. | 5 | null |
Great Location Don't ever come here with children
I stayed here the last couple of days in August. Club Level Room. They recommended a tour of Hollywood that was a disaster. My children were barred from going into the Club Level area. Why would I take my family to a hotel that does not allow children to go to get a sna... | 2 | null |
A wonderful stay
The Back Bay Hotel is a great place to stay. Each member of staff that we came into contact with were so kind & helpful. Nothing was a problem for them. The rooms are very good and the hotel itself is very interesting being the former home of The Boston Police Department. The location is perfect. Just ... | 5 | null |
Not what we expected
On the surface, it's a beautiful hotel. However, hot water was not working in bathroom sink, heat was barely working, dirty baseboards and a generally run down room. For $445 after taxes, I would expect a four star experience. I expected, at the least, a clean, fully working room. Will most likely ... | 2 | null |
Big Like!
I stayed at the Sheraton while attending a conference nearby. I got there very early in the morning and they were unable to get me a room, but promised to do their best to find a room for me as soon as possible. Indeed, after leaving my luggage and getting something to eat, on my return I got the keys to my r... | 4 | null |
The WORST hotel experience I've ever had.
I came here for a reunion (July 12-15). Every group of people (who had individual rooms) that I came with had a problem. Problems were: 1. room was dusty w/ spiders on the wall and fleas in room (it's a pet friendly hotel) 2. Water in shower came out brown. 3. After shower, wat... | 1 | null |
Adequate, no coffee machine, expensive Wifi, walls thin!
The rooms are adequate, and clean, if a little dated. Bed was not uncomfortable and the room was smaller than some of the similar priced hotels (eg Carlton and Hilton). Bathroom clean, if small, and did have a bathtub. No coffee facilities in the room which is su... | 3 | null |
Many Maintenance Issues
I stayed in a King suite.
The hook lock on door was half missing. There is a dead bolt, but the other part should be removed.
The living chair was filthy and the front of the arm handle was falling off.
The sofa bed was filthy and the cushions had holes. I turned it over to sit on it.
There was... | 2 | null |
Good for youthful travelers
In an old (perhaps SRO) building, up a flight of stairs above the street, with rickety floors covered by carpets, this is a relatively "revitalized" hotel. The location is great, right on the west side subway line, as are the restaurants in the neighborhood, but the hotel itself is a jumble ... | 2 | null |
would never stay in this hotel again
This hotel is in a good location but the rooms are small and dingy and in need of some TLC...... We stayed for 5 nights and slept on top of the bed as the air con. is the worst i've ever seen and we could'nt breath for heat.The bathroom had no window or x-plair so it made the room e... | 2 | null |
Our favorite stopover
On four trips driving between NY and south FL this year and 2011, this has been our favorite place to stay a night - Hilton Homewood Suites at 8737 Baymeadows Road, Jacksonville, Fl.
Clean, efficient, comfortable; the suites are furnished with everything you need and well-designed with a bath and ... | 5 | null |
Hotel from Hell
Stayed here in June 2012, caught fleas in the room, and fighting them now in my house. Worst hotel I have ever had! stay away if you health is important to you.
The fleas go with the rest of the hotel is is smelly and unorganized, the staff is not friendly. Did not bother with the free breakfast after ... | 1 | null |
Best Residence Inn Ever!!!!
I've never felt so positive or negative about a place that I actually wrote a review before but this place is that great I'm writing the review while we're still staying at the hotel!
Overall this is the best Residence Inn our family has ever stayed at (and we've visited a lot). When we arri... | 5 | null |
Excellent Experience!
The hotel is a gem in the city. The staff is beyond friendly without being over barring or pushy. The hotel is close to everything -- Times Square, Central Park and the shows on Broadway. But off the beaten path, so it is peaceful at night. Very near good eating, fun bars and most importantly a go... | 5 | null |
Feel like home while away
I was attending a week long class in the area with my business associate, Jason. The hotel is comfortable and clean. The complementary Monday-Thursday breakfast, dinner and wine/beer is wonderful. It was relaxing after a day of class! Note some nights we did head out to local restaurants which... | 5 | null |
If you've just got to be in Times Square, this is a great find
We stayed here over a weekend and I couldn't have been more pleasantly surprised. Times Square is never my first, second or third choice in NYC -- way too crazed and frenetic -- but we had to be at this property for work reasons. That said, this is a lovely... | 4 | null |
Do not dare book it
We have visited Stay hotel 2 days ago.All the rooms are soooo tiny that we couldn't move in the room without bomb each other ( 2 persons) !!! Even after they "upgrade" us, we still got a tiny room (a nother one) The shiny lobby and the photos on the web are a BIG trap.More then that,they are managin... | 2 | null |
Really? The 4th best hotel in Houston?
No one is expecting a Waldorf class service from a $90/per night hotel but the "hotel" has major defects and I think the travelers must be cautioned about those. The fourth place in tripadvisor rating is utterly misleading to say the least.
Location: The hotel is located near the... | 1 | null |
empire is really a dungeon
All I can say is that by staying at this hotel, my sisters and I felt that they (the management) had ruined our whole nyc experience. From the beginning they gave us a smoking room (without us asking for it) and they interrogated us, yes I said interrogated when we requested a change. the sta... | 1 | null |
Anniversary Break
Stayed at The HIlton, Times Square for our Ruby Wedding anniversary. The break started badly when BA lost one of our suitcases. The hotel were very helpful and provided us with tooth brushes and tooth paste and told us the best place nearby to pick up a change of clothes. (The case was delivered durin... | 5 | null |
Comfort Inn - 186 steps to Macy's
Hi travellers, a girlie 4 day holiday, we stayed at the Comfort Inn Manhattan, location couldn't have been any better, great welcome, food and service was fab, busy hotel so you are always meeting new people with stories of new places to visit. We were on level 9, lift or stairs if fee... | 5 | null |
The only saving grace is the staff
Stayed 3 nights in June on business. I was in Chicago for a conference so was expecting the exorbitant $300+/night rate but could not believe the quality of this hotel at that price. Location is not ideal being a long walk from the main downtown area and not really near anything but w... | 2 | null |
2nd time even better than the first
This was my second time staying at the Edison. I was very pleased again. Staff was super friendly & helpful. Rooms were clean, location was superb. Hot water in the shower. Only complaint and it is minor, is the hairdryer. Lucky for me, I can pull my hair into a pony tail. It was too... | 4 | null |
Here on Business
The hotel was very clean. I found all of the personnel to be very courteous and polite. The front desk person Joseph and the concierge Walter in particular are to be commended. They are assets to your establishment. Now if we can get the city to be more strict and if it were possible to move some of th... | 4 | null |
Incredibly dirty, horrible smell on the floors, Human Feces in the Hallway
These days, my reviews seem to be negative in nature. I try to find a shining gem in every place I stay, but this trip was just unbelievable. I stayed at the Hotel Pennsylvania in New York for a week. No Wifi. No cell phone reception in the room... | 1 | null |
Getting there - but they need better housekeeping staff
Got a nice rate at BookIt.com to stay here during Toy Fair. I like trying out new hotels and Flatiron is still in a "soft opening" right now.
The Good:
Check in was great. Front desk staff was very helpful, and even gave me a card of their business manager to co... | 3 | null |
Perfect location & excellent staff
We had a group here for the weekend (4 rooms total) for the Seattle Rock N Roll marathon. It was the perfect location because it was so close to the Space Needle (and therefore close to the start & finish line) and the amenities around. The staff were very friendly and helpful. We rea... | 4 | null |
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