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Sofitel Washington DC is Manifique!
We just returned from a 3 day birthday/thanksgiving celebration at the Sofitel and it was an overall amazing trip! I am a NYC girl born and raised now currently living in NJ and have been wanting to visit DC for a long time. We all just went through so much with hurricane Sandy that ... | 5 | null |
I was afraid someone would go inside my room while I was there!
I chose this hotel because it is linked to Sheraton (a brand that I know) and it's close to the airport. Silly me!! My staying there was quite weird. First of all, my door was opened twice while I was in the room. As soon as they realized I was there they ... | 2 | null |
First time at a Wyndham Hotel
This was my first experience with a Wyndham hotel and I have to admit that I was not very impressed. Initially, I tried to make a reservation online because they offered a 20% discount if you stayed two nights. When I clicked on the button to book the room, the system gave me an error, so ... | 3 | null |
Comfortable and Affordable
I have to admit I was somwhat surprised by some of the reviews of this hotel. It was not perfect but certainly acceptable and comfortable. The hotel is located right off the highway and in a complex of several other hotels, but we wanted to be able to get back on the road right away in the mo... | 3 | null |
Fantastic stay!
The rooms and hotel are beautiful and spotlessly clean. The hotel staff and service is wonderful, especially the concierge. I can't say enough about the restaurant, great atmosphere, food, service and management. | 5 | null |
Fantastic deal and a great experience!
I loved this hotel. You’ll want to stay here first for the price and the location – the cheapest hotel in the area by far. Moreover, I didn’t find anything about the hotel that had to be tolerated for the good price. The front desk staff was fantastic – the first man I encountered... | 5 | null |
Utterly grim
I was booked in here while on a research trip during January, and it's probably the worst place I've stayed in 20 years. It's sad and dilapidated, not very clean (the standard of housekeeping was low), and very noisy because the walls are paper thin (I felt like I was having a communal shower with the guys... | 2 | null |
Worst Customer Service
We stayed here on OSU v. Michigan weekend. We are from Michigan and were treated terribly! The staff was fine, but the management needs an attitude check, big time. They were rude, and even a bit cheeky.
What's worse is that we paid about $199 a night, which is understandable because it's a home ... | 1 | null |
Flatiron
Location is great. The aquarium is beautiful. Staff for the most part are very helpful. We had the smallest room and that is very tiny, shower jet was wonderful.
They held or bags on our last day there, they provided us with plastic spoons and got some ice (as there is no ice machine on the floors.
The busines... | 4 | null |
mixed feelings
I had high expectation for this stay even if I had booked the simplest suites at the hotel and to be fair they are big enough, with comfy beds, luxurious sheets, poor lighting, basic closet, nice bathrooms, design furniture.. this is a great hotel if you are looking for space, and if you like dark spaces... | 3 | null |
Great value and excellent staff.
This hotel is very good value for Manhattan. You get really spacious rooms, with a kitchen, and a large bathroom.
The staff is very friendly and helpful.
Location is prime, with walking distance to most things on Manhattan.
Defiantly staying again, would recommend. | 5 | null |
Beautiful hotel but poor bedding
This is a beautiful hotel located in downtown Charlotte. It's conveniently located and beautifully decorated but it was one of the worst nights sleep I've ever had. The bed was very lumpy and the pillows as well. My back and neck were so sore the next morning from so little support.
Al... | 3 | null |
Never again
The room I received was not finished. The bed had only sheets, no blanket. Soon I discover that room 430 was having a party Sat night with like 8-10 hookers. Constant yelling in the hallway,mslaming doors. I called the front desk and requested to be moved, they were nice and helped me out. The TV in the sec... | 2 | null |
A simple review.
The good news:
-The front desk people were nice; other workers were (mostly) able to answer questions about the area.
-The hotel room was clean; no complaints there.
-The location is near a lot of historic spots.
-We were able to check in a few hours early.
-Parking is on-site ($25 per night for guests... | 2 | null |
Bad hotel
Room was filthy. There was all types of mold and mildew growing in the bathroom. The front desk clerk had a big chew in his mouth and spitting in a cup. I'm glad I didn't have to stay there more than two hours. I'm assuming all of the mold is what caused my allergies to act up upon arrival to the hotel. | 1 | null |
Perfect Venue for Event Planners!
I hosted a group of executives the last two days for events at the Seaport Hotel & Action Kitchen. The hotel is absolutely beautiful, impeccably clean & decorated to the nines for the holidays!
The staff could not have been more friendly & accommodating. We had several last minute requ... | 5 | null |
Tranquil and elegant but not Stuffy
We had the opportunity to stay here for the first time through Amex Centurion Program. They were able to accomodate us last minute for New Year's with a suite on an intermediate height floor. The location is fantastic on 5th Ave, right in the heart of shopping and close to the Park a... | 5 | null |
Unbelievably poor value
This was one of the worst hotel experiences I have had to tolerate. The lobby smells terrible. The rooms are incredibly small. The room was not made up until after 5:30. Despite the signs on the even numbered floors that vending is available on the odd numbered floors there is no vending machine... | 2 | null |
Tiny room with noisy air conditioner. I have had rooms with bigger closets than this room not worth the cost.
Tiny room with noisy air conditioner. I have had rooms with bigger closets than this room It is not worth the cost. Don't waste your money. | 1 | null |
Not what I expected
This hotel does not add up. You have to pay Grand Hyatt prices, but you get a room that belongs at a Red Roof Inn on the side of I-10. Avoid this property. I'm sure there are other options available in Denver. I would have liked to have found out what they are on this last trip, but I wasted all of ... | 2 | null |
Great location and staff
Stayed at the hotel for 5 nights, because it is so big and so close to the convention centre we expected it to be crazy and busy. We were pleasantly surprised - it is big but gives you a very welcoming experience. Staff at reception desk and at the front door are great, very helpful and take th... | 4 | null |
Loved it - Will Reccomend to All
Loved it. We were a little worried since it was our first trip to NY. Hotel was perfect for us. There was a total of 5 of us (3 little ones 7, 5, and 4). Hotel staff was great help with everything from directions to luggage. Easy walking to Metro stations, Chinatown and Little Itlay as ... | 5 | null |
DO NOT STAY HERE!!
Club Quarters Midtown is a completely disaster of a hotel. The rooms are not only tiny by NYC standards but they are old and dirty. The bathroom shower had old tiles and a broken shower knob. The tiles had residue on them and were disgusting. The rooms were old and smelled moldy. Even though furnitur... | 1 | null |
Sleazy
Our room was OLD, Dirty, Cramped and way overpriced. Scary place to stay and loud partying guests all night long. The girls at the front were extremely pleasant and tried to be helpful. Rate was quoted at $90 for a distress rate, but supervisor over-ruled and bumped it up to $120. We were at his mercy. It did ha... | 1 | null |
Better than expected
We used our Hilton points and booked a one-night stay at this property on our way to Orlando from LA. We had a one bedroom with two queen bed suite. Requested a ground floor unit upon chek-in and was given a handicap- accessible room. No problem there. We actually ended up liking the big shower bet... | 5 | null |
Fourth Trip to NY
My wife and I travel to NY periodically to attend the US Open Tennis, catch some plays and do some sight seeing. This was our first time at Westin Times Square and the staff made it one of the best. We were celebrating our 39th anniversary on this trip. The Times Square location made it close to every... | 5 | null |
Absolutely Filthy and Poorly Cared For.
I spend 3 months of the year in various hotels all over the world and I have never once stayed in a hotel as unkept and disorganized as the Colonnade Hotel. If it wasn't for the rooftop pool there would be no reason to stay here as there are many other competitor hotels in the ar... | 2 | null |
Creepy Eclectic
Warning! If you book your reservations through price line you will be treated as if you do not exist!
We were on a girls trip. When we checked a few hotels they all seemed to be sold out.
So we decided to try Priceline. They knew we had 3 people and booked us in a room with a double bed. We had to trave... | 1 | null |
Disappointing
I stayed here about 20 years ago and decided it would be a nice treat for my 80 year old mother. I was so disappointed it was positively embarrassing. We stayed on the seventh floor. The corridor smelt musty, reminiscent of a cat litter, as were the rooms. The carpets, paint work and fittings were tired a... | 2 | null |
Highly recommended
Although our stay was a freebie using points, everyone treated us like paying guests. Omar greeted us at the desk, had our Priority Club check-in ready to go, and provided concise tips on restaurants and attractions within walking distance. The pay valet (one price all day with in-and-out privileges)... | 5 | null |
Perfect Get Away From Canadian Winter!
Excellent facility, centrally located, water view and a short walk to the open ocean. Private, great staff, we were allowed to check in at noon on the day of our arrival. Ray, was available through the front desk for transportation and was an excellent ambassador for the city. We ... | 4 | null |
Best Hotel in SF
I have been staying in the Galleria Park for many years and I find the room comfortable, clean with all the amenities. The staff from the front desk, reservations, housekeeping and doorman are outstanding, friendly and knowledgable about the area. The beautiful rooftop garden is a great place to unwind... | 5 | null |
A Great Value, Staff and Comfortable
I have traveled regularly to NYC for several decades at all budgets. It is frustrating to try to find a place that is quiet, comfortable, spotless, with a great staff, updated and efficient for less than the cost of my monthly house payment. I think the Giraffe delivers on all of th... | 5 | null |
Horrible!
When i arrived to check in there was no record of my prepaid reservation. I had to leave and return in an hour for them to straighten it out and get my room ready. The desk clerk was rude and unsympathetic about my inconvenience. It took 45 mins for the bellman to bring our bags and the only reason we got the... | 1 | null |
Great location
We stayed here while attending a conference. The rooms were clean and comfortable. The hotel is within walking distance of the convention center, library and museums. There is a restaurant/bar in the hotel. | 4 | null |
small rooms, way over priced.
the rooms are incredibly small. the bathroom is small and has no place to set your toiletries. on a busy street, and hard to get into unless you make a convoluted U turn. I wouldn't stay here again for free. | 2 | null |
Do Not Stay Here!
I feel where you stay affects your experience of a city. Based on that, do not stay here. Loud street noises, weird smells, spotty wifi, supposed remodel, boarded up buildings, panhandlers. It is tempting to stay with the low prices, do yourself a favor and do not stay here. | 2 | null |
Comfortable & Clean
We were quite happy here, the room was well maintained for our 3 days, no amenities in room, coffee available at front reception, Wi Fi cost extra which was disappointing. Excellent location if you need the airport or sky train to Seattle both within walking distance. Slept well and was reasonably q... | 3 | null |
Serves a purpose
If you're landing into Philly late at night and leaving first thing in the morning, then this place is fine.
If however, you have more time, then i wouldn't go anywhere near the place!
The free shuttle and breakfast (although a VERY average breakfast) were nice additions and the room was cheap enough | 2 | null |
Excellent location
A throw away from almost everything and yet not in the middle of anything except businesses.
A great hotel to sleep, with maid service to distinguish that matched some of my odd sleeping habits.
I can certainly attest to how easy it was to get anywhere on foot from this hotel. | 5 | null |
Old, Outdated, Disapointment
I called on the day of arrival to ask to upgrade to a club room and was told it is taken care of.
When I arrived at the hotel at 11:30pm and checked in (after waiting 10 min in line with no SPG Gold/Platinum dedicated line) I was given my room key. I asked to verify that it was a club room ... | 2 | null |
Location, location, location
Stayed here for a few nights as part of a reunion. So close to all the major downtown attractions - made our visit so much easier and fun. Rooms were nice - ours had a street view - meaning we could see the monument from our window. Bummer you had to pay for internet. Staff was very friendl... | 4 | null |
Never again
I wasn't going to write a review so didn't take many photos but now I feel obliged to warn any potential guests.
We stayed at the hotel last week & now deeply regret not choosing a different one closer to the centre. However there is a subway outside Marrakech with line 1, 2 & 3 taking you to the centre in ... | 2 | null |
Honesty and Hospitality
I’d like to compliment the honesty and hospitality of the staff. My son forgot his shopping bag in our room #424 and didn’t notice it missing until we got home, late in the afternoon Monday. I called the front desk to inquire about it and housekeeping has sent it to the lost and found. My brothe... | 5 | null |
Clean and Inexpensive
We droved from San Diego to Grand Canyon South Rim and we need a place in between to rest. Since Phoenix is the biggest cities in between, it is an obvious choice that we chose to spend one day at this city. (However, if anyone wish to travel this route, I'd recommend that you stay in Sedona, just... | 3 | null |
Convenient Location
Stayed for 3 nights for a family wedding. The room was most comfortable, staff very pleasant and accommodating, and they did an amazing job on the reception. Took advantage of the weekday shuttle into old Boston for some sightseeing and enjoyed their fantastic Sunday Breakfast Buffet. The water taxi... | 5 | null |
Nice hotel but has some drawbacks
This was a nice hotel with all the Courtyard amenities that are so nice. The pool area is lovely and the hotel has lovely walking paths by the bay. However, being so close to the flightpath in San Diego makes it very noisy. The windows in the rooms are pretty soundproof but if you are ... | 4 | null |
Trendy but just ok
SoI landed up staying @ the Ace hotel this past week and it has its good and bads. Location was fine as it was convieient to most things and attractions. Upon 1st arrival it looks liek the lobby is a business center cause all you'll see is a bunch of hipster on their apple comps doing who knows what.... | 3 | null |
Disgusting
I'm not too picky when it comes to hotels cause it is only for a night or so, but this place was just nasty. The rooms are aged with smoke even though I had requested a non-smoking. The bathtub is stained from mold around the corners along with unvacummed floors. I had placed my phone on the charger in the d... | 1 | null |
Will never stay here again!
I have been using this hotel for business trips and group trips since 2001. I will never stay here again. I have had trouble with the management from this hotel more than once. A couple of years ago we had to "prepay" as we reserved several rooms for a group and in the months before our trip... | 1 | null |
It looks like a Ritz... but the Ritz spirit was missing....
I'm never disappointed in the physical appearance and stayability of a Ritz property, but what brings me back over and over is the consistency of the service. I almost never leave a Ritz without at least one "WOW" experience. Unfortunately, I never really got ... | 2 | null |
Great Staff!
Lots of yelling in parking lot, can heat people talking in other rooms. Traffic on Central was very audible in the room. The staff at the hotel does makes the differance, very friendly and outgoing. Hotel is need of updating. | 3 | null |
in the middle of everything, and noisy
My daughter and I stayed at the Affinia Manhattan for one night this past week. We had planned on two nights, but had to check out after the first night because our room was so noisy. The hotel is on 7th Ave and 31st St, directly across from Madison Square Garden and Penn Station.... | 2 | null |
Horrible experience and customer service.
I stay at this hotel frequently for business, and more often than not, the experience is fine. I was there in December, however, and I've never been treated so poorly. I checked in late on a weeknight, only to be sent to a room where a guest was already staying. When I came bac... | 1 | null |
Meh...
There's no denying that this is a hip property. It seems that they've put about 90% of their brainpower into making it visually interesting and, let's face it, hip. Too bad they couldn't think about function with equal weight against form.
The reviews that describe it as "dark and depressing" are certainly corre... | 3 | null |
Our experience was fine
Having read the other reviews, we decided to take a chance since the location was near the inner harbor and Johns Hopkins hospital. It was what we expected. The room was fine, but not as clean as most. Everything worked. New decor was nice. Breakfast was good - what we expected. We slept well an... | 3 | null |
Mediocre
Other than this hotel carrying the Westin name, it is a second rate facility. It appeared tired, slightly dirty and the room was small, dark and uninspired --even by chain hotel standards. My key wasn't coded, the bathroom toilet had a loud dripping sound all night long, the room was hot and stuffy, and, I did... | 2 | null |
WONDERFUL
Impeccable rooms. Service was fast when we needed something from downstairs. Ambiance was heavenly.
Not just turn down service - they fill your ice bucket, lay out your slippers (hotel issued).
Loved the vanity, and the magnified, lit mirror in the bathroom.
The harbor view Superior King (had the sitting r... | 5 | null |
Not clean
Our room was not cleaned well. Hair over pillows, on bathroom floor, in the tub. Trash under the sofa. Breakfast was not good either.
Choose something else. | 2 | null |
suprised for a hilton
Check in was good. Room was okay. Stayed 3 nights. Used pool twice. When I went in on one of the days, first thing in the morning when they opened it, the pool area was filthy. There were towels still laying around from the night before. There were floaties in the pool. The pool looked dirty. No b... | 3 | null |
Business trip
Business trip downtown. Great location. Very high price for parking $38.00 per day for guests. Quick pleasant checkin. Company set up room. Presented gold SPG card. Was not offered any upgrades. Modern comfortable room. Dirty straw behind door on floor. Small room, nice size bathroom. Very quiet nice heav... | 4 | null |
Outragous parking fee of $32. How do you justfiy that?
Stayed here for 3 days last week. Low season for San Diego. Hotel itself is nice but clearly outdated and old. But a parking fee of $32 for a hotel that is not even in downtown? And that is for self park? Are you kidding me? That's the rate you pay in downtown Chic... | 2 | null |
Fairly nice hotel, but don't expect much
I stayed here mid-week in order to do some business nearby. I chose this based on my past history with the Best Western chain, which has generally been good.
When I went to check in, the person at the front desk didn't seem to want to move away from her laptop and surfing the we... | 3 | null |
HIGHER EXPECTATIONS
Recently stayed for 2 nites Fri/Sat. Staff very polite and helpful on super nice surroundings of the marina. Parking was $22 each nite additional or $30 valet.
Rooms clean and nicely appointed but missing details: 1) no towel racks or knobs to hang used towels; 2) no venting in bathroom; 3) drainage... | 3 | null |
Great Service
This isn't one of your newer hotels in Dallas but it makes up for it in the wonderful service. At first I just thought I was getting special treatment and then realized everyone was treated that way. From the restaurant with all the happy wait staff, to Betty and Juan at the front desk and just the others... | 4 | null |
Don't make a mistake at booking!!
Our company has a negotiated room rate that this hotel accepts. During the time of booking I accidentally clicked on the "advanced purchase rate". When we arrived at the hotel and during our stay management refused to help us and change the rate to the negotiated rate because they were... | 2 | null |
Great Location
The hotel is very central, it's very close to central park, times square and to some shopping areas as well, such as 5th Avenue, lexington and madison avenues. So it's very convenient and its price is reasonable.
The two negative things are: first, the room doesn't have a refrigerator which is very stran... | 4 | null |
Location, Service and Knowledge
We stayed for 8 nights in the Presidio/Marina area. This hotel is located in a great location to access many of San Francisco's sights and attractions. One is able to walk or take public transit to get to attractions quickly.
The staff, especially Raymond (Concierge) was very knowledgeab... | 4 | null |
Do not stay unless you book above Superior Level
I stayed this past weekend (Jan 15, 2012) at this landmark hotel, and was terribly disappointed. I booked their base rate room online (superior) and upon arrival, the room was facing a building in an alley. The room was nice, so I did not think much of it, as we were onl... | 2 | null |
Under renovation
The renovated rooms are nice, but missing a lot of basics. Towel bars, adequate lighting. The only room options are on the street, wharf or courtyard. The wharf is a nicer room, but really noisy. To get downstairs to parking you had to go through a construction zone which was very frustrating. The fan ... | 3 | null |
Easy 12 min walk to LA Live
Hotel was as expected for an early 80's building - very confusing lobby layout which must have been the rage during the times. Rooms are standard issue but the bedding is quite comfortable. Hotel lobby bar is dreary yet still demands higher prices. Fitness/Gym facilities are top notch as the... | 3 | null |
Great location, but don't go here with kids
This hotel has a great location, and killer views of the city. Very hip and trendy, and very attentive staff. I came however with my 13 year old daughter, and the rooftop bar was inaccessible to us. Have to blame it on NYC licensing laws, but under 18's are not allowed on the... | 4 | null |
Boston
It was a nice Hotel, not to far from Boston Downtown, and was great that they have a shuttle for the Metro and the Airport.
The only bad thing was that the WIFI never worked out in my room.
I think is a good place to stay if you plan a long staying in Boston. | 3 | null |
This place is an outdated, loud, over priced motel
This is one of the worst places we have sayed at. I booked the room through a discount site which offered this hotel for $130 per night which seemed fair for a supposedly 3 1/2 star hotel.
However, this place is more like a 2 star MOTEL.
1) I was surrounded by drunks w... | 1 | null |
Great location, clean and comfortable
Price was a steal and was pleased with the nicely/simply decorated rooms and the small and cozy lobby. Staff were very nice and welcoming and did their best to accommodate my needs.The only downside was that there was no escape from valet and no personal parking offered. So if you ... | 4 | null |
Average
Stayed here two nights. Very boutiquey which I like but really dark kinda feel like I am in a night club. Towels, water pressure and bed are good. No counter space which is a must for a traveling woman. Staff is the biggest disappointment. If you want a good boutique hotel in the same area go to Hotel Icon. | 3 | null |
Perfect Place
I just stayed at this hotel for 2 nights. The room was great and even had 2 bathrooms which worked out great for the kids. The location is unbeatable and the service was fantastic. Definitely recommend! | 5 | null |
Great Location and Comfy Rooms
We stayed here for 3 nights with several other couples and all of us had a great experience. First off I have learned that travel websites aren't the cheapest route to go...we booked directly through the Hyatt and ended up changing our reservations 4 times because we kept finding better d... | 5 | null |
Not impressed
First, I would like to say I have stayed at the Gansevoort hotel on Park Ave and the service and hotel there was phenomenal and I gave them 5 stars. This hotel just had bad service from the people working. They didn't open doors for you when you cam. And an incident we had was we wanted to get a cab and t... | 2 | null |
Daycare!
What type of hotel is this? Children while at work! I arrived to check in to find desk clerk more involved in minor son lingering behind the front desk playing. Request towels for an adolecent to bring them to my front door she could not have been no more than 13 years of age. Filthy hotel no wonder its so fil... | 1 | null |
Best location
My husband and I had stayed at this hotel before when it was the Ritz Carlton, many years ago. It is by far I think the best location when staying in Boston. Being a former Bostonian I know the area very well. You are in walking distance to everything, Newbury street, Copley place etc... and you have the ... | 2 | null |
A gem in San Francisco
We stayed 4 nights in the Marines Memorial Club and had a great time. My husband is in the RAF so we got a military rate which made a big difference. The room was very tasteful albeit not very big but this is a hotel in a city so rooms are never very big unless you pay a huge amount. We had a Kin... | 5 | null |
surprise surprise
We have stayed at the Marquis before,as you cannot beat location and the rooms and service have certainly been above average. We stayed two nights this weekend, and when we checked it the room seemed in a bit of disorder. Although it was not "dirty," there were pillow cases rolled up on the dresser an... | 3 | null |
Will never stay again
Before we booked the room we read all the great reviews so we went for it. We stayed on Wednesday evening 8/29. From check in to check out we had a list of problems. We stayed at Drury because we wanted a suite, pool and breakfast. We were headed home from vacation in Nashville back to Milwaukee. ... | 2 | null |
Great location, yet average service
I stayed in this hotel about 6 months ago when it was a Renaissance when they told me that it was going to become a Loews Hotel. I stayed with my family during Thanksgiving, and I am sorry to say that I did not see any improvements. For me, the service is worst than before. My main c... | 3 | null |
Anniversary Getaway
Very nice hotel overall, clean, friendly staff, great location. We got a great deal through a travel site and then upgraded to a City View Suite when we got there. It was a great room, plenty of space and we really enjoyed having a separate living room area and bedroom area. One great thing we did w... | 4 | null |
Fabulous Hotel and great staff
We booked to stay for three nights over the New Year and after reading some of the reviews I was very apprehensive, I didn't need to be, we arrived and were greated by the door man who sent us up to check in which was smooth and easy and the staff were lovely, our room was on the 41st flo... | 5 | null |
Nyma accomodation
We were very surprised. This is a great hotel very close to everything, subways, empire state, times square etc. Would recommend nyma to all. A reasonable breakfast to start the day. Staff are ok..some better than others but generally helpful. Cheers nyma | 4 | null |
Terrible Stay
First let me know the good things. It was extremely clean, the rooms and bathrooms were updated looked lovely, the room service food was pretty good and the location was terrific. Everything was in walking distance.
That's where the good points end. When we arrived it was very busy and a valet came up to ... | 1 | null |
Location, location
If you need ready access to the stadium or the convention center and don't mind your fellow convention goer crowds, this is a great choice. Easy access to both make the stay a snap. Dinner in the gaslamp (touristy, but hey, it's easy) is a short walk away. Opt for a bayfront view--well worth it. The ... | 4 | null |
Typical upscale W but New York sized
I realize a lot of people add reviews complaining about the room size, unfortunately this is New York for you, and honestly other boutique hotels in the area and especially times square are A LOT smaller.
I really enjoyed my stay at The W, the room was perfect and has just enough s... | 4 | null |
Great hotel and location in San Diego
This property used to be a Holiday Inn, recently converted to a Fairfield Inn, It's fresh from top to bottom with a contemporary look, bubbling fountains, beautiful grounds, the latest in technology and a friendly and welcoming staff. The rooms are quiet, big and clean, with local ... | 5 | null |
Won't visit again!
One of the reasons I booked this Comfort Inn is because of the wonderful service I had at the Comfort Inn in Oakland. Maybe these people need to talk to Oakland. We went to breakfast at 9:10 and were told we couldn't get anything to eat. I talked to the manager and showed him the flyer in the room sa... | 2 | null |
Don't stay here
Well, let's see. Room with 4 people, only 2 towels. Pull out bed, with no sheets and no additional pillows. Walls are like paper, so if you want quiet, stay somewhere else. Bottom line, you get what you pay for. More than one trip to front desk to ask for additional towels etc. | 1 | null |
scammers
I requested a room change cause of the a/c smelling like a burn rubber and it was cold that night, I was told that its going to be additional charge, I was shocked when the front desk told me that I will paying extra. I was hoping to get a discount but instead they charge me more from the price queted before I... | 1 | null |
Sleep in the car
The room was not really fit for paying customers. The staff was arrogant and rude. We tried to check in at 2:50 and was told that the rooms would not be ready for 10 minutes. Based upon the room, I know they were not cleaning my room. The security latch was broken, the faucet leaked, the chairs had gia... | 1 | null |
The devil is in the details
Check in was easy and the front desk was well staffed! As SPG platinum we were upgraded to the club floor. The club lounge was easily the nicest Sheraton club lounge I have visited! Evening hors d'oeuvres were above average and included well stocked charcuterie plate, two cheese platters wit... | 3 | null |
Needs updating, value is only fair
I am a top-tier Gold Passport member & it had been a few years since I had stayed at the Century Plaza. Now, I know why. The staff were warm & welcoming, but the rooms are showing some wear and tear. The bed was worn and clearly sagged on one side. Bathrooms were in fair condition wit... | 3 | null |
I recommend it!
The room was large and unique, with a desk where I could work. The front desk staff was friendly and offered good suggestions for local restaurants. I selected it due to its close location to work, but when I return to the area, I think it is worthwhile to stay at a place that I know has everything need... | 4 | null |
Experience
My husband,in-laws, and I stayed here from 1/31/2012 to 2/2/2012 not for the Super Bowl but because my brother in law was having surgery. The best part of the hotel for us was one employee, Jason. He went out of his way for us so many times, but the best thing in my mind was him calling and finding a place f... | 3 | null |
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