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Customer Service is Non Existent Here
I've never felt the need to write a bad review about a hotel but without a doubt this is one of the worst I've ever stayed at. When I checked in late on sunday night the reservation system was "broken" and it took 30 minutes to get them to give me my room, and I had to hassle them ... | 1 | null |
Great Location for Baseball Game/Gaslamp District/Convention Ctr
Siimply said great location. There is a private walkway to Petco Park which is super convienent. Gaslamp district is a little touristy, but still really fun place to hangout for a cocktail and a meal. Convention center is a stones trhow away (1 block). Th... | 5 | null |
worst hotel EVER!
The room was so small. The bed was a double, but the length was exactly my height which is a mere 5' 4''. The mattress was old and so lumpy. The shower didn't drain, so I was standing in a few inches of water. A really horrible experience. Don't ever go there. | 1 | null |
Very comfortable & convenient at an excelllent price
Excellent location & neighborhood. Rooms were very comfortable. We have visited twice & the service has been outstanding both times. The folks at the front desk were extremely friendly and helpful. Art Deco decor has been well kept up - especially in the Lobby & Bar ... | 5 | null |
Loved everything about it!
Stayed here for 2 weeks from 11th of November to the 25th of November so was there for thanksgiving and what a stay. Loved everything about the hotel. Staff was amazing and helped in every way they could. One employee stood out the most and always went that extra mile, she was one of the bar ... | 5 | null |
Loved this hotel
Have been to DC many times and I think that the Monaco was my favorite hotel. It has the great charm of the older DC hotels but has been renovated to offer the most modern amenities. Loved the retro atmosphere of the lobby and the old world charm of the rooms. They offered a cocktail hour with free win... | 5 | null |
Great place for the price
Spent two nights here on business and was very happy with it overall. The king bed and pillows were excellent, the flat screen TV nearly new, bath was remodeled, modern and clean. Microwave, fridge, desk & dresser were all like new. The wifi internet was reliable and easy to set up. I like par... | 4 | null |
Lovely hotel, great location
We stayed here one night with family, using Omni Loyalty Program points. Hotel is superbly located -- right next to Madison Ave., walking distance from Central park, shopping, etc., and also right on top of a subway stop. The rooms are lovely and well maintained and the hotel gym was well e... | 5 | null |
Good Location, that's about it
So I will start out by saying the hotel is located in a really nice area and is very nice. That's about it. My room was on the 15th floor and there was a party going on right above me. After touring Boston, all I wanted to do was come back to my hotel room and pass out, but I couldn't bec... | 1 | null |
Nice hotel but expensive services
I am currently staying in the hotel and found that the services are not that spectacular as expected. Maybe we are Asian, the hotel front staff was not helpful when we told her that we are expecting parcels which will be delivered to us. She just told us that "it will be delivered to t... | 3 | null |
Full disappointment
I was expecting a bit more from this hotel. It's true the location is great but that's it. The room itself might seem very cool but really impractical in many senses, specially the sliding bathroom door. The check-in process was a complete mess, though it is true I received a complimentary breakfast... | 3 | null |
Are you serious...
I booked a room online for a three day stay. I had been traveling with my family the whole day and got to the hotel around midnight, so I was pretty tired. When I finally arrived, the lobby looked really spacious and elegant. I had a lot of luggage with me but hauling all of it on the cart was no pro... | 2 | null |
Do not stay at the Hotel Pennsylvania
Due to an emergency at the small home we booked at, the agency we worked with sent us to this nightmare of a hotel. The lobby was fine but the room itself honestly should have been condemned. First off, it smelled like cheap disinfectant. In hindsight, it may have been pesticide be... | 1 | null |
Great Small Hotel
I was in Seattle one night on business and decided to try something different from the large chain hotels where i usually stay. My decision was rewarded with a very pleasant stay at this quaint boutique hotel. The staff was quick and courteous and my room, despite being an online third party booking, ... | 4 | null |
Overpriced, dismal showers, slow and forgetful service
I recently stayed at this Hotel for a couple of nights. I was staying on the 8th floor. The shower, while nice with its glass enclosure and two shower heads, had absolutely pitiful shower pressure. Using one head was dismal and turning on both just made the water l... | 2 | null |
A fine hotel in a good location
I stayed at the Hilton Garden Inn Dallas/Market Center on Labor Day weekend. I was in Dallas for an Ambit National Meeting which was held at the Anatole (next door). The Anatole was booked so we selected the Garden Inn because we could walk through the parking lot to our meeting. We foun... | 3 | null |
The Finest Hotel in The World Hands Down!
I have been a guest at The Ritz-Carlon either for dinner, cocktails or just for a getaway since the 80's and have always loved the magnificent service they provide. My mom is turning 80 soon, and I cannot think of a more perfect place to celebrate her special day. Concierge Ter... | 5 | null |
Just not for everyone.
The moment my husband and I arrived at this hotel which our travel agent had been raving about, we quickly realized that it was not the kind of place we wanted for our romantic 20th anniversary holiday in the Big Apple.
We arrived at the W hotel from a red eye flight; needless to say we did not l... | 3 | null |
Average hotel
Not bad. Clean, comfortable bed. Kind of a depressed area. Not a lot to do nearby. | 3 | null |
pleasant surprise
I booked this hotel because I was going to a concert nearby and just wanted a place to sleep for the night. I had low expectations because of the low rate [$65]. Then I noticed it was near a busy intersection near the I-25 freeway, so was afraid it would be noisy. Boy was I wrong! Karen was the recept... | 5 | null |
Good stay; paper thin walls
I stayed here one night on business, and found the stay to be okay. The SPG Preferred check-in line was slower than the regular check-in line (1 vs. 2 people at front desk will sometimes cause this to happen), but I did not mind too much. The accommodations were nice. My only gripe: the wall... | 3 | null |
One of the worst
I had stayed here about 2 years ago when it was Motel 6. There were signs of aging but it was clean and well-kept, and the price was reasonable. But now, it has really gone downhill. The 1st room we checked into was never cleaned from the previous night. The 2nd room, the air cond didn't work. The 3rd ... | 1 | null |
Only if you have to
My wife was there for a conference last week. Before I got there, she was getting me to make plans to move. At $360 a night that alone was a reason. Really average hotel, but the front restaurant was lovely & if you were into them a Starbucks. It is after all an Embassy Suites.....the managers happy... | 2 | null |
Not up to modern standards
Stayed two nights for a conference also in the hotel. The location is great, right downtown and across from the Alamo, and it's easy to walk to anywhere along the river, etc.
The service was slow--while standing in line at the check-in counter, we had to resort to calling the hotel just to ge... | 3 | null |
Maxwell Hotel in Seattle is GRRREAT!
Wow! what a fun place to stay....but get your reservation early on as this place books up. Free parking, free bikes to use, a great free shuttle (sign up early too as the slots fill up quickly) Great location in Seattle...close to the Space Needle, Museums etc. Linens on bed are won... | 5 | null |
Highly Recommended
I was looking for an affordable room in a 'nice' hotel to stay for one night with my wife. After staying, I felt like we won the NYC Hotel lottery. We arrived at around 1PM (check in is at 3), so I thought about just paying the doorman a tip to leave our bags and do some shopping. He suggested that w... | 5 | null |
First Time Disappointment
Our first time to the area and found this little hotel on the beach in San Diego. Must say that I am very disappointed in our stay. When we arrrived we were informed that the water had been turned off for maintenance and would not be on for 5 hours. We had to go to a deli to us the facilities.... | 1 | null |
Good location
The hotel is located twenty-five minutes from the airport and there are quite a few restaurants and bars in the area to choose from. There is also a mall a short drive away.
Housekeeping does a good job of keeping the rooms tidy but the hotel is in need of renovation. Everything looks basic and dated.
Go... | 3 | null |
Unprofessional staff; not optimal for visiting downtown Seattle
The hotel is located in a relatively quiet and picturesque area near the airport about 20km from downtown. I knew this when I booked, but the hotel advertised a free shuttle that connected to light rail for easy connection to downtown so thought I'd give i... | 1 | null |
OK if you don't expect much
Stayed 2 nights. Desk staff generally helpful. Next to nothing in the way of breakfast.
Close to freeway, but door is thick enough to mute most of the noise.
Old hotel, but reasonably clean and well-appointed. Bed was comfortable and Internet worked well.
Proximity to City Trolley very conve... | 3 | null |
memphis graceland
A refreshed motel.Looks good overall..a fridge and microwave and hairdryer and iron. big queen size bed which was comfy and clean. The downside are that the sink drain doesn't drain and the plug won't fit the bath. A vast improvement from motel 6 downtown. We purchased a gorgeous sandwhich from the de... | 3 | null |
Worse place ever!!!
I booked this hotel to stay for a conference in the area. After arriving at the hotel and seeing it we wanted to leave asap, however, it was too late to stay somewhere else. I told the person at the front desk that we want to check out, but they told us to come back next day. The hotel is terrible, ... | 1 | null |
Bad Front Desk Service
When calling to make a reservation the front desk Agent (Diane) at this location was very, VERY rude. She is a very unpleasant woman to speak to. You would think as a front desk agent she could be professional, this woman lacks professionalism! | 1 | null |
Smoky "non-smoking" room
We stayed here 6 months ago and had a restful stay. This trip the room was so foul smelling got about 4 hours sleep. Wound up leaving the window open with the heater on all night.
The breakfast was also very skimpy vs. our previous visit.
Looks like business is picking up, so they don't need ou... | 2 | null |
Just Perfect !
Inside and out, the hotel is extremely charming. As others have said, it's in a quiet, affluent neighborhood that isn't far from all of San Francisco's best attractions.The staff treats you like family and does their very best to make you comfortable. There's a continental breakfast each morning; wine an... | 5 | null |
Very friendly staff and comfy rooms, but overpriced food and drink.
We have stayed here a few times - rooms are comfortable, staff are very helpful and friendly. A good location if you have an early flight out. The negative is very over- priced food and drinks. For example a non- descript beer, two glasses of wine and ... | 3 | null |
Rude staff and not enjoyable
We stayed in this hotel 3 weeks ago and I have to say the staff are the worst I ever encountered. Am i asking too much for a thank you, how are you ? etc? Every staff memeber we met bar one was rude and in no way friendly.
The bar menu for what you get is over priced and the quality of the... | 1 | null |
Ok but not great
My wife and I spent last weekend in Chicago to run the Rock n Roll Half Marathon. When we arrived in our room, it smelled as though someone had smoked a cigar in there. When we called down to the front desk the first alternative offerred was to send housekeeping up to spray. Not a great start. We decli... | 3 | null |
Fair stay
My organization hosted 80 attendees at a meeting from October 1 – 7, 2012. Prior to arriving we had done a site visit, so I was pretty comfortable knowing the layout of the hotel. The hotel’s front desk and concierge staff always appeared on the ball from my initial site visit up until it was time to depart. ... | 3 | null |
Great hotel & Perfect Location
Eldon Luxury Suites surpassed our expectations!!
Had a Photoshop Conference at the Convention Center- a block away, perfect location!! 2 blocks away from the Metro!! Super convenient since we took the local train from our home to Union Station,and several stops later, voila! No airline se... | 5 | null |
Close to OSU Hosp
I am frequently at the James Cancer Center, part of the OSU Hospital, for 2 or more days in a row. I wish I had known about the Varsity Inn sooner. They are so close to the hospital! For two people that don't rise easily in the morning it is ideal when I have to be there at 6 or 7 for whatever reason.... | 4 | null |
Get what you pay for - and less!
It should have been no surprise to us that a hotel still available at one of the busiest times of year, at a lesser price than most in the run up to Christmas - would be too good to be true. Neither the online description or the promise of this place lived up to expectation and I wish w... | 2 | null |
Exceptional hospitality
The Sheraton Dallas provides service with a smile from check-in to check-out. The front desk manager on duty at the time of my arrival, Cindy Bass, provided a seamless check-in and was outstanding in accommodating splitting the room costs. She welcomed us with a smile in spite of other guests be... | 3 | null |
Very Happy.
I have read other reviews on this page and am surprised. I was very happy with my stay. The suite was enormous with a separate powder room for visitors and very comfortable. It was very spacious and had all the amenities that I required, including a good coffeemaker as well as plenty of storage space, good ... | 4 | null |
Bathroom problems tainted our stay
Generally speaking this seemed like a nice enough hotel. We arrived late and left early so we didn't get a chance to evaluate properly. But what we did experience was our bathroom door would not close unless you pushed REALLY hard...the bottom was considerably out of whack. More impor... | 2 | null |
Smokey and nasty
I've stayed at a ton of Jax hotels while my boyfriend was stationed there. I had stayed at this location once before and it was "okay." The past time, we checked in a little late (10:30pm?) and were given a SMOKING room (granted, it was through Priceline but every other time I have done it [20+], we've... | 1 | null |
It's a renaissance in hollywood
Gold member Marriott rewards - pre requested and got a 19th floor upgraded suite room (top floor) away from elevator overlooking the hollywood sign. Contrary to other reviews the sign is really far far away but you are still in hollywood. Remember to ask for a refrigerator in room in adv... | 4 | null |
Very bad hotel
Very bad rooms. Dirty and broken furniture. Carpets were dirty and the beds felt like it had bugs. The hotel is on a main road which gets noisy at night. The air-conditioning unit was very old. Had homeless people sitting around all day on the other side of the road. Apart from the location, I wouldn't r... | 1 | null |
Bad everything
I stood there because it was so easy to walk with my day to the mayo clinic, but it was not a nice courtyard nasty rooms nasty staff and way overpriced. Next time i go to jacksonville the hampton inn on southside blvd was clean and affordable and thats where I will stay! | 2 | null |
Nothing special
This hotel does have some positive points - the room was clean, the a/c worked efficiently, there was never any problem parking, front desk staff were friendly and helpful, but there were a few negatives too. The room was very small and we (two adults, one teenager) were tripping over each other frequen... | 3 | null |
Business Trip February 2012
I stayed here for two nights in February. It's a little pricey but very nice. Within walking distance from pretty much everything up their. The restaurant is really really good, but again a little pricey. I definitely plan on staying here again the next time I go to D.C. | 5 | null |
Pass
This place didn't do it for me. Ok, I can see that there are some minor improvements to try to update the hotel. However, to the savvy business traveller, it's just not up to par.
1. The rooms are fairly small, but nothing outrageous. A little larger than the European hotels.
2. My sheets had hairs and stains on t... | 2 | null |
A little disappointed
Our first encounter the minute we arrived, we found that the employees behind the reception desk to be a bit rude. The rooms were advertised as having coffee makers in each room. When I asked the front desk about it, they said they do not provide coffee makers in the rooms. I love my coffee when I... | 3 | null |
Shabby....but far from chic
While the manager (or who I assume was the manager) was friendly, efficient and welcoming, the same definitely can not be said of the various female reception staff we encountered during our three night stay. Offhand, bordering on downright rude they created a very poor impression of this ho... | 2 | null |
Overall good experience
The staff was friendly, and the rooms were well maintained and clean. The only suggestion is that they add some protein to the breakfast. The breakfast was nice otherwise. The beds were very comfortable. | 3 | null |
Well-worn and overpriced
Stayed here two nights on business. The furniture was badly dinged, the dust ruffle was torn/stained, the carpet and upholstery on the chair were worn/dated. Although the location is nice, it is what you'd expect to get for $99/night, not $329. | 2 | null |
Most friendly service in the US
I am currrently staying back at the Magic Castle having left here last week to travel to Disny Land, Lego land and San Francisco. It is great to be back. These are the largest rooms we have stayed in so far and we have been to New York as well. The miost friendly service we have experien... | 5 | null |
Great location and staff are extremely helpful!
My wife and I stayed there for 3 nights. The location is excellent on 5th, right near the Empire State Building.
Rooms are very small, and I mean very small. You will literally have to live out of your case as there isn't anywhere to unpack. You can just about walk around... | 3 | null |
I'd go back here
Spent 3 pleasant nights at the Drury Inn. Great location near freeway, Galleria and convenient to downtown. Worried about being so close to the highway, but never heard the traffic. Staff was helpful and friendly. Room was a bit small and dark, but fine for sleeping. Used the workout facilities every d... | 4 | null |
Excellent hotel!
I just returned from a long weekend in Denver to attend various wedding festivities.
The hotel room was excellent, bed extremely comfortable and although it was the hottest weekend so far this year in Denver, the overall hotel and room temperatures were comfortable and well regulated.
The concierge at ... | 4 | null |
Tired old Hilton
I've stayed at this hotel quite a few times on business. It's an older facility that has been maintained reasonably well. The furnishings in some of the rooms are pretty tired and the carpet in many of the rooms is in dire need of a thorough cleaning.
In terms of the staff, some are very pleasant but ... | 2 | null |
Pleasant Hotel
First of all, the rooms are huge. What a bargain. All the standard ammentities including the mini-fridge. Bathroom was big. Bed was big and comfy. Whole room had a nice clean vibe to it. Plan on valet-parking your car. I wouldn't trust the random parking lots you see surrounding the hotel. It's like $20 ... | 4 | null |
Comfy, boutique hotel
We stayed a weekend in October at the Tuscan and really enjoyed it!
Pros
1. Location! Less than 2 blocks walk to Fisherman's Wharf. Close to the F line and 8x MUNI line that takes you into Union Square. Trader Joes is nearby for your grocery needs
2. Service - valet was very helpful in flagging do... | 4 | null |
Very Nice Marriott
I work at a hotel so I am leaving this review to help you hotel gain from this and maybe it would have gotten a 5 star from me. I arrived at your hotel on November 24 for a one night stay around 11pm and the guy who checked me in, I can't remember his name but he was a younger guy, I hope you find ou... | 4 | null |
5 stars for a 2-star price!
I don't know why this is only rated as a 2-star establishment. Our room was beautiful, clean, quiet, and comfortable. The service was excellent. All of our needs were met or exceeded. I have never gotten such an excellent deal on lodging before. We will stay at this same hotel every time we ... | 5 | null |
poor quality
I made prior reservations for four nights. I checked in 12:30am. There was mold in the bathroom and the facuets were not labled correctly (hot was cold and cold was hot), stains on the walls and cabinents, as well as holes in the sheets. The molding on the walls and cabinents were peeling up like bananas. ... | 1 | null |
Great location, comfortable bed.
We booked this hotel using a 'pay-before-you-know' website and were very pleased with the hotel for the price we paid. We got a room on the 7th floor facing the space needle. It would've been nicer to be on a higher floor but we really weren't in the room except to sleep.
The size of th... | 4 | null |
Clean, decent, good staff. Free parking, breakfast and wifi
A decent hotel if you're not looking for a lot of facilities. A family of three, we were there to see the sights and visit Seaworld and it served us well. Clean rooms, nice linen, AC and hot water. Small-ish rooms but nice comfy beds.
We stayed for two nights ... | 4 | null |
OK in San Diego
Overall I would give this place a 2 1/2 if the system allowed. Here's the pros and cons of this Quality Inn. The overall room is OK, what you'd expect from an older Super 8 level chain motel. The bathroom is fine, the flat screen TV is actually more generous than most higher end hotels -- looked to be a... | 3 | null |
Perfect!
Easytobook was excellent and so was the hotel staff at remedying the problem when I had mistakenly booked the wrong night (Easytobook is in the Netherlands and uses a different calender than the US). The location was perfect for walking to the concert. I didn't mind paying $20.00 for parking because they had f... | 5 | null |
The walls are only wafer thin.
I went to this hotel for a business meeting located in the hotel and did not read the reviews in advance since the rooms were booked by the business group. I have now read the reviews to see if others had a similar experience. Based on the reviews I read, I have a couple of new comments t... | 2 | null |
Good Location!
Stayed here on the weekend of 8/24. This is a great location and i was able to get a deal through a travel site. These is a bar and coffee shop in the lobby. The rooms do not have fridges in them. But if you had a small cooler you would not be out of place. The bath room is small and has no vanity to put... | 3 | null |
Nice but has some issues
My husband and I decided we wanted to plan a staycation to support the local economy and save some money!! My husband said he stayed here when he was a kid and it was awesome and I had seen it had been recently renovated so we gave it a shot.
First, we had a little issue finding the lobby since... | 3 | null |
Park, Sleep, Fly: FRUSTRATION
We were flying to Florida, so we made arrangements to stay the night before we flew. We checked in to our room and had some trouble getting the key card to work, but we got into the room. We went to dinner in the hotel and went back to our room. We could not get in. Now realize we are rush... | 2 | null |
Beautiful hotel
Met my husband thereafter a business convention. He ended up needing a suite for some business meetings - fabulous room! Loved it! Bath/dressing area only had one sink - a little small for a suite - but the room was great. Lobby restaurant and bar was very good - had breakfast and evening munchies there... | 5 | null |
We had an amazing stay at TRYP. Chanel in particular was very helpful and her service was greatly appreciated
The room we stayed at was beautiful. Nothing like other hotel rooms we have stayed at before in New York. The location was in walking distance to all the main attractions. Perfect place to stay if you want to b... | 5 | null |
You couldnt pay me to stay at this dump again
On monday November 5 I stayed at this homeless shelter pretending its a days inn. I arrived when it was still light and the area looked run down but you get what you pay for. My room was beyond disgusting. First i noticed several "love stains" on the blue ragged carpet. My ... | 1 | null |
All style, no substance
So we booked into this hotel for one night because we were in town attending the Bruce Springsteen concert at Fenway and had left it too late to get a room closer to the Fens. I was excited to stay here because I had read and heard nice things about it, but the promise of an "in-room martini bar... | 3 | null |
Paul Revere DID not stay here!
This is one of those modern, boutique hotels.The best thing I can say is that it is very centrally located,near well-known chain coffee shops and restaurants. I was visiting my daughter in college right around the corner. But the drawbacks were an overly floral-scented lobby, not well-mar... | 3 | null |
Crowne Plaza takes Advantage of Hurricane
We stayed at the Crowne from Oct 25, 2012 to November 2, 2012. The location is perfect for seeing the New York tourist sites. The hotel lobby is small and the elevators are difficult to navigate as they don't all go to all floors and it is hard to figure out which elevator goes... | 2 | null |
A Little Surprised!
I like to stay at La Quinta because I get points for a free stay. This hotel was clean, but I like to have a safety box in the room. This location only have safety boxes/refrigerator in their suites.
I had a great view of the parking lot. ha ha ha
The people working there are above average. They of... | 3 | null |
Utterly Depraved and just plain down right NASTY
I stayed at this HOLE while on a business trip because it was short notice and my all prefered hotels ( Hilton Garden Inn, Hampton Inn Etc) were all full. As soon as I walked in the lobby I knew it was bad news. I'm sure this place was nice 25 years ago but it has not be... | 1 | null |
Really makes you feel special
My wife and I where there recently to have a staycation since I am on leave from the military. I booked a suite which upon check-in I found out wasn't available. The lady at the desk, Jennifer was so helpful and accomidating and got us a suite, which was beautiful. Later that evening she s... | 5 | null |
Great stay......Great service
I took a school group to Memphis and had a total of eight rooms. After I reserved the rooms I read the reviews on this site and honestly was a bit worried about our upcoming stay. Let me say that I was completely satisfied with everything from the pre trip arrangements with the sales staff... | 5 | null |
Only place to be in Manhattan
this was my 4th time in park Central hotel. Any visit to NY makes me choose this hotel.
Conveniently located and personalized service.
Even Ms.Drita was very helpful and went out of the way and got things done immediately. | 5 | null |
Will Definitely Return
Excellent stay. The staff were very friendly, the room was just what we needed--nothing huge, and maybe small for some, but this is why I stay in the boutique hotels. I don't need a big box room. Everything was clean and well thought out. Location was great--easy to walk down to the wharf and als... | 5 | null |
Just Okay; Nothing Special
Huge lobby with no real retail. Luckily there is a good mall very adjacent. But don't count on this lobby for anything other than a Subway sandwich, a really bad pizza or Starbucks (mornings only for the Starbucks). Has a 'ghost town' like feel to it, which I really don't like it a hotel.
Lo... | 3 | null |
Cornell Hotel, a corner of paradise
This boutique hotel in central San Francisco is charming and quaint and, above all, quiet. The staff is personal and friendly and guests are treated like family members. It is modestly priced and affordable, as well. I had a tranquil room on the 6th floor (the Modigliani floor) at th... | 5 | null |
Trendy synonymous with limited service?
My initial impression of the hotel was not great, but I was willing to keep an open mind. When I arrived, the doormen? came rushing over to the limo driver and asked if he can take a client to somewhere before I got out of the limo. The driver politely asked him to wait until our... | 3 | null |
Best hotel in Denver
Beautifully appointed room, terrific service, very quick valet parking and retrieval, it was a terrific experience. | 5 | null |
excellent place to stay with only 1 problem!
An excellent place to stay but I only had one problem, the place was just to quiet for me. I need just a little noise so I could sleep better, no door slamming,loud TV from other room , we could not even hear the showers being turned on in the other suites. Over all our stay... | 5 | null |
Some good, some old..
Well, the beds were clean with plump pillows and were exceptionally comfortable. The room was very clean but as some of the reviews stated, a little worn. The toilets have some flushing and water-level issues, but engineering told me they were going to be changed. It's a nice Sheraton with an indo... | 3 | null |
Not that great
I needed a place to stay for a while I was in the process of moving. The motel itself is somewhat close to downtown, but not exactly near much. The room had a weird odor and the bed wasn't that comfortable. I wouldn't necessarily say this is the worst experience I've ever had and if you're looking for so... | 2 | null |
The Whitehall's day has come and is long gone!
Starting with a front desk clerk named Alyce who has not been taught how to deal with an irate guest and chooses to give you the "talk to the hand" sign when she herself is not happy AND will correct you when you mispronounce her name .. to rooms that had no functioning he... | 1 | null |
Worst place in San Antonio
Bad, filthy, disgusting rooms. Roach house, nothing works. The staff is horrible and the front desk manager is completely lost. This place needs to be reported to the officials to shut it down due to being very unclean and health reasons. Will never stay at this place and do not recommend it ... | 1 | null |
Unfriendly staff
The hotel is loud. Too much noise from nightclub. Beds were uncomfortable. Had better nights rest at red roof inn. On a positive note, the bell man was nice but even he said he wouldn't have stayed there. | 1 | null |
Hole In The Wall
Not at all happy with the hotel and the customer service.
1) it said No Smoking but the atmosphere smelled of smoke upon entering the premises.
2) inside stairway needs repair. The carpet is covering up the needed stairs repair.
3) satellite tv only had 4 working stations
4) no clean towels.
5) vendin... | 2 | null |
Fantastic pool for the hot weather
A pool was a key criteria for the kids in case the weather was hot, and with heat wave conditions, the pool was fantastic. Pool side bar and snack menu were good both in terms of good food and value. Staff friendly without being intrusive, and hotel was modern and clean. Be prepared f... | 4 | null |
The worest management ever!
We booked L'Enfant Plaza Hotel in DC weeks ago and got email confirmation before our travel day. However, we were told there was no room available for us the night when we checked in at around 10:30pm after driving hours to DC with 2 seniors. There was nobody having the courtesy to call us b... | 1 | null |
Quick! Call HDTV.
To be fair the staff was exceptional! Although, they seemed understaffed the entire two weeks I stayed. The kitchen, although slow, delivered good food. The bar staff, wonderful. Location, best in the city. The hotel however... dated, rundown, mold/mildew, dirty carpets, wallpaper peeling, paint chipp... | 2 | null |
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