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Poor attitude of staff
Fantastic location and breath taking views from the rooms. However discourteous and rude staff spoil the entire experience. Especially the doormen and the bell staff. They first try to con you into taking a private car...then a town car or something and if you refuse then they misbehave and are e... | 1 | null |
Great Hotel in Boston at reasonable rates
Great location for the Red Sox as well as for all transport into the city. Hotel is old but really nice, rooms are spacious and clean. Breakfast is served in a seemingly disused Japanese Restaurant with access from the foyer, adequate fare to start the day if you can find somew... | 4 | null |
Renovations Needed
The lobby area is very nice and the rooms were clean. The staff super helpful and friendly and the food was great. However, I stayed on the 5th floor and the hallway was a disater, the carpet was filthy dirty and torn, the walls were literaly coming apart in spots, there was no air conditioning in th... | 2 | null |
Royal Treatment
From the doorman at the beautiful golden door to the conceriage to the pool in the sky, to the grand buffet under the stained glass dome in the Garden Court, we loved everything about this hotel. As everyone has written before, the staff is beyond courteous and extremely friendly. The attendant at the s... | 5 | null |
The Staff are outstanding!
The last call on our trip for our Silver Anniversary. The staff at this hotel really do deserve a mention. Despite all the hotels in the U.S. exceeding my expectations, the people here are helpful, sincere and so friendly that you just wish you could go back again and again. The rooms were ok... | 5 | null |
Eh, not bad
I booked this hotel through Expedia before reading the reviews on tripadvisor and was really worried. I was expecting homeless people roaming around and who knows what else. It wasn't like that at all, in fact we saw a security guard both nights we were there and it all seemed relatively safe. It was a chea... | 3 | null |
Fantastic Hotel... but a bit disorienting
This is a fantastic hotel if you are on business in Los Angeles. The Bonaventure has newly renovated rooms which are very spacious. Great restaurants, great bar, great pool, fun elevators, etc... The only issue is the constant disorienting feeling you get trying to get to your ... | 4 | null |
Just ok--welcome to LA
This place is just ok. We did have a roach in our room. The breakfast was just mass produced hotel stuff. The room was clean, as far as we could tell. We didn't have a problem with noise. And, it was pretty close to Hollywood. It's in an okay area, but you are in LA, so ya' know, be prepared! | 3 | null |
Just what I needed in Manhattan
All I had to go on were the reviews and its location. I needed to be somewhere within a easy walk of Times Square, close to Javits Convention center and within a tight budget. The Hampton Inn Manhattan South was this and more of what I forgot I needed like a good nights sleep and a frien... | 5 | null |
Pricey but nice
Stayed in a full ocean view room with a beautiful view of the pacific ocean. Nice room with great looking furnishings. Only drawback if you leave the patio door open the air conditioning shuts down. The do go green at this hotel. Not impressed with the breakfast room, can be improved. If you eat outside... | 5 | null |
Not the best Quality Inn....
I would say you get what you paid for, but my brother-in-law paid the same price staying at a different Quality Inn and his hotel was WAY better than ours. Walking into the lobby it smelled weird (old building). We walked in the room and you can tell the hotel is old. Our phone was not work... | 2 | null |
Great Location, Really Loud
Most visits to Seattle I have stayed with family, or out on Bainbridge Island, so this was my first time in a downtown hotel for business. The Grand Hyatt had a great location, easy walking distance to shops, restaurants, and my meetings. It's diagonally across the street from Pacific Place ... | 4 | null |
Great value even better location
This hotel was great for our family’s trip. They were able to accommodate all nine of us into two rooms and everyone was comfortable. Not to mention that we were side by side this allowed us to open both interior doors to make the room’s one giant room. It was also very clean (no bed bu... | 5 | null |
Historic place, but you do pay for it
I read several comments about the great experience on the "gold floor". Well, maybe I was on the silver or copper or whatever other floor, but where was the service of this super great hotel?? The room itself was large and ok, with a huge bathroom, but lacking those details you fin... | 2 | null |
Another great experience!
Our 2nd visit to this lovely hotel. What a perfect spot to spend a special occasion visit to New York! The rooms are quiet, well-appointed. Beds are SOOO comfy. Nice to have the convenience of a fully-equipped kitchenette, as well. Location is close to the 72nd and 79th street subways, so acce... | 5 | null |
Good for Columbus Airport
Columbus bites for decent Hilton properties so I was happy when I stumbled on this one. I've stayed all over; HGI Airport, Hilton downtown, dumpy Hamptons that are being completely remodeled as we speak, but I have found one that remotely resembled what should pass as even acceptable. Not perf... | 3 | null |
Not great - no a/c when wanted!
I went with my mom this week - the hotel is very shabby, the furniture in our room seriously needs to get put out to pasture. What's more, the room was so hot when we got in - so we go to the thermostat and put it down and start the fan and figure by the time we get back from dinner it'l... | 2 | null |
Tired old hotel, but great location
I stayed at this hotel for three nights when I was last in Washington DC. This is the first Holiday Inn that I've ever visited that has let me down.
When I arrived for check-in I was told that the room was not ready and that I would have to wait another hour before I could check in. ... | 2 | null |
nasty old property
i would not recommend this property. The property is old and out dated. We stayed here by using priceline.com we named our own price and was suppose to be a 3 star property. We payed 79.00 per night. This was not a 3 star property. We had to remove the comforter that was stained as soon as we got in.... | 1 | null |
Great hotel, but not the best in the country. Adjust expectations and have a great time!
I booked a Gold Coast suite because this hotel is, according to Conde Nast, the best in the country. When I arrived at about 11:30 pm, no one was there to greet me, or help with luggage. Not the biggest deal, but again not the best... | 5 | null |
NOT downtown, unsafe location, hotel is run down
First off, don't let the hotel's name mislead you. This hotel is not downtown. In fact, it's located in *the hood*. Try walking down Colfax and see how safe you feel...not a good location at all.
The hotel does provide a shuttle downtown, but it's only once an hour and y... | 2 | null |
Oh how the mighty have fallen
I've always called this location the "Hotel Corner" b/c there is a Westin, a Fairmount & a Park Hyatt (and they've switched around over the years). Why anyone would stay at this Westin when the others are available is beyond me - looking for a cheaper alternative. I always say: You get wha... | 2 | null |
great service
The staff here will take care of you! They do whatever it take to make there customers happy. Would stay here again for sure! | 5 | null |
Saves you money- if you can stomach it.
I was weary after reading all the reviews, and based on my experience found:
Pros
- Location is excellent
- Room didn't seem TOO disgusting
-No bugs or rats
Cons
- Had to hold my breath and run through the halls because of the disgusting smell
- Room smelled disgustingly like cig... | 1 | null |
Great service
This is my first trip advisor comment despite using it all the time. This was a great hotel. Very clean and large rooms for New York. I was able to check in early. Very friendly staff from the doorman to the front desk. In a nice location just a quick cab or nice walk to the main attractions. My personal ... | 5 | null |
AMAZING!!!!!
Loved it. Completely wonderful from beginning to end. Loved every minute of the experience. | 5 | null |
Great Location, Good Service but average hotel
Booked three nights for work at the Ritz-Carlton for myself and customers. The location near the commons was great and short walk in the morning to local shops and coffee. The Concierage was very good and over all service was good.. The hotel overall was just not that nice... | 3 | null |
fantastic hotel
I stayed at the W San Francisco on a corporate employee discount rate and was very impressed. Kristi in the executive office was great and upgraded us to a nice high floor room with a view of the Bay Bridge. The pool/jacuzzi and hotel bar were very nice as well.
We ate one night in the hotel restaurant,... | 5 | null |
Great Location, Low Price
We stayed at the Milford on a Friday night while in NY to see some shows. This was our first stay here and it was a plesant surprise. The $135 rate ($158 with taxes) is extremely low for NYC, particularly considering it is in the Times Square-Theater District. Don't think you can find a better... | 4 | null |
I wouldn't stay here again
I stayed here on a business trip and there are really lots of better hotels in the area for similar prices (The Warwick and The Chambers are two that come to mind). The Mansfield is lacking in some extremely basic hotel necessities. For example, a bath mat would be nice so I don't slip all ov... | 2 | null |
Decent but wouldn't stay again.
I stayed at the hotel for 4 days and my relative stayed for 2 days in a different room. The bed wasn't comfortable. My room was freezing, and didn't have a thermostat. My bed sheets had a stain on it. After my room was cleaned the staff forgot to replace the towels, so I had to request f... | 3 | null |
Ridiculous managerial decision
I had paid for four nights at this hotel through Pricline. The visit was fine (the hotel had a small room but it was clean and adequate), but Hurricane Sandy decided to make its way towards New York. I called Priceline to try to cancel the final night of the stay and to get a refund (only... | 1 | null |
Country Inn and So-so Suite
My friend and I were going on a cruise so we stayed in this hotel the night before we left and the night we returned.
The hotel overal was nice. The rooms were clean and comfortable. The breakfast in the morning was pretty good. Definitely a good way to start the day. There is also a free a... | 3 | null |
There was VISIBLE FECES on the wall! Enough said. *** Please read on ***
I waited awhile after staying at this place so that there wouldn't be any repercussions. The location of the hotel was exactly what I expected, although I wouldn't call it a "hotel" by any means. There we so many things wrong with this place, I wi... | 1 | null |
Positive experience
I stayed here on a conference, and my views are 90% positive. Room and bed were easily big enough, bathroom was fine with plenty of hot water. Cleaning was done well every day, even on the day when I collected the $5 voucher for opting to not have it...
Walls between rooms not thick enough to cope w... | 4 | null |
Bed Bugs
We had a room on the 17th floor and heard all the noise from the streets below very clear. But the WORST was the bedbug infestation. I always check my sheets before getting into bed but noticed nothing...in the morning my kids noticed something on them pulled sheets back to see bed bugs of all sizes run like r... | 1 | null |
Unacceptable and so disappointing for the brand
I stay in Embassy Suites hotels on most business trips because I enjoy the larger rooms and the nice (free!) breakfast. I also like the fact that the experience is consistent, which is a plus on business travel. (Give me unique and quirky on my personal trips, but predict... | 2 | null |
Needs refurbishing
We stayed at Hotel Triton for 5 nights as the finale for a 2 week honeymoon from Las Vegas to San Francisco via LA. We stayed in some really nice hotels but unfortunately this hotel was far below the standard we expected. The staff were pleasant and this hotel was one of the few hotels that acknowled... | 3 | null |
Very Disappointing
I stayed at this Hotel first time which is in the Hotel Circle of San Deigo. It is a very old hotel and owners have really not taken the trouble to make it look new and pleasant. I was in a Single Occupancy room and the bed filled the whole room. There is an old old TV too. Very less space around the... | 1 | null |
Dated, but a great location with decent accommodations
The Marines Memorial Hotel has been in business since 1946, immediately following WWII. It has provided its hotel rooms, conference rooms and dining facilities since then to many military and civilian personnel. While the building is in need of some overall updatin... | 4 | null |
Good location - Poor overpriced service
This is a very large fast paced hotel in a good location in a fast paced city. Our suite was large and clean however attention to detail was not only lacking the staff was unresponsive. We were missing the iron in the room and waited over an hour for our request to be answered. T... | 3 | null |
Great location, otherwise ...
I have a high opinion of Omni properties. Maybe too high. This one started great. The Loyalty Ambassador contacted (email) me about a week before my arrival to ask if she could do anything to help me for my visit. We exchanged a few emails and this went as smoothly as I could expect. The G... | 2 | null |
Expensive stay
Easy subway access but the hotel staff was not very friendly, all except the door man he was very nice, to pay to use the internet in the business center made me feel as though I was traveling international the room was clean and nice but I had a view of the side of a building from my window. I will neve... | 3 | null |
Skip this one
First room no working AC. Reservation was king bed but moved to full bed for working AC. Very dirty, surprising for lobby area.. No amenities ie microwave, refrigerator. Very small TV. Parking $31 a night. A stones throw away several hotel, nice amenities. Have never stayed in Raddison and will continue t... | 2 | null |
OK, but not up to the Hilton standard; avoid the restaurant
My wife and I just spent three nights at this hotel, over Memorial Day weekend, in order to attend a convention that is held annually in the hotel's meeting rooms. We also spent three nights over Memorial Day weekend last year in order to attend the same conve... | 3 | null |
What a let-down - No water - no shower! Room so-so..
What a let down to get up in the morning and not be able shower. Room was not great and we paid a lot for it. Location was great and the bar was nice, so it didn't spoil the whole trip, but will look elsewhere next time! | 2 | null |
OK but nothing more....
We stayed here back in 2004 and have stayed at other hotels in the city on our other visits prior to this one. i thought we would give it a try again to be honest it hadn't improved, the bathroom and the room itself were ok we were on the 10th floor and you could here the street noise.
There wa... | 3 | null |
Good location, poor accommodations
The only good thing about this hotel was the location. The seventh floor room that we had was in poor condition. Air conditioning unit was loud and did not work very well. The TV remote buttons were worn out. There were not enough lights/lamps in the room, it was very dim. The bathroo... | 2 | null |
RUN FOR YOUR LIFE!
I do not know where to begin, this was the worst hotel/motel experience we have ever had. The room was dirty, DIRTY, dirty, there was supposed to be a kitchette, that was a joke. The refrigerator wasn't cold, the sink was filthy, & the floors were terrible! There was a 14inch or so step up to the toi... | 1 | null |
Wont be back!!
When we 1st arrived outside we thought the Yotel looked very modern, new and fresh, That didnt last very long, after trying to get attention of someone to help us check in on the lobby we finally got some help and headed to our room, we where expecting small but this was just a disgrace we had no where t... | 1 | null |
Needs renovation
I've stayed here a few times, and mostly this is easy because of the price point and availability of rooms. Internet is poor. Linens and interiors need update. Inside the hotel is always hot and stuffy, even in January. If you stay in Springhill, you know exactly what the rooms are, and the layout eith... | 3 | null |
Nice little center city boutique hotel
We stayed one night in room 208. Very, very clean hotel and room. Very accomodating, welcoming, and friendly staff. Modern decor that is maintained nicely. Perfect location; centrally located with the heart of Philly; room had a small fridge, Keurig, microwave, flat screen tv, int... | 4 | null |
Ok for the price I paid.
I stayed here with my tour group. For the price I paid for the tour, it was fine. There's free WIFI, elevator, and service is acceptable. However, the so-called included breakfast was a joke - muffins, juice, and coffee. No plates, no tea, no other choices. As for the location, it feels a bit d... | 3 | null |
My worst experience
Honestly, this hotel is a 1.5-star disguised as a 3-star hotel. Everything from the furniture, decor, staff, etc. was terrible. The staff (with the exception of the cleaning guy who was pleasant) at the front desk and concierge gave no acknowledgement of the customers, not even a nod when you walked... | 1 | null |
Horrible experience
Ok, Sheraton Marina management - this is the review I told you I would be writing.
I read all the bad reviews before I booked but thought I could work around the problems
Where to start. Too much to write about in one review but the front desk consistently lied to me and were very rude. Essentially... | 1 | null |
Location Makes It Work
I did not choose this hotel. It was the site of a conference that I was attending. I expected not to like it very much, but I was wrong. Yes, it is large and somewhat impersonal. Yes, the Sheraton lacks some charm. But, there was a lot "right" with the hotel. First, it is located right on the riv... | 4 | null |
Never Again
Had to stay because of business. Check in was fine. The towels were spotty. One towel even had hair entwined in the fibers. Yuck! There was hair on on the sink that didn't belong to either me or my roommate. The bed spread was dirty and the bed sheets were ragged/torn. The heat/air conditioning unit did not... | 1 | null |
overnight escape
My husband and I went to the jw marriott to attend the Laughing Matters for Cancer. We stayed in one of the rooms on the executive floors. The room was beautiful and very open and airy. We loved the large windows that looked out over the park. We did want there to be a fridge in the room for the price ... | 5 | null |
Stylish and Affordable
Hotel Metropolis is in the thick of the Tenderloin where panhandlers and the down and out homeless congregate. Inside it's a stylish hotel with friendly and accomodating staff. The beds were super comfortable, the wifi easy to use, and the bath was perfect. Attending a conference at the nearby Hi... | 4 | null |
Fun and Stylish
This is the best hotel I have stayed in in New York and I've stayed in a few. From the moment you arrive you feel you are being taken care of by friendly staff who genuinely care. The reception area is attractive, bright and airy. My room (suite) on the tenth floor was excellent in every respect and had... | 5 | null |
NY: The city that never sleep…It must be the street noise of this hotel
It is well located for midtown. I stayed 10 days in this hotel and I was in a junior suite. The room was very spacious and clean but as in many hotels not a lot of light inside.
The beds and pillows are comfortable although my main problem was the... | 3 | null |
Find a Better Deal
Great deal at $149/night (not including exorbitant room tax and mandatory resort fee).
But, because of this rate I have to first share a little about the guests...this place was horrible and attracts an element of people and families that are classless. During our stay we had the "luck" to be neighb... | 2 | null |
Huge bugs in room, most disgusting place ever
I had booked this place for 2 nights, since I had an early flight and it was very close to the airport. The front desk was awfully rude, the room looked ok when I entered it, nothing great but ok.
In the morning I woke up and found huge bugs in the bathroom, 5 at least, 2 o... | 1 | null |
The Cool Room
This hotel is a good place to stay when you're flying out of Phoenix. In the summer the room is kept very cool. Front desk is always helpful and they provide the things you might forget. They offer a breakfast in the morning but our flight was too early. Shuttles were on time and not a long wait in betwee... | 4 | null |
Not too much bang for your buck
The Essex House's location is great. That's about it. Our room was not ready when we arrived and after waiting 15 minutes, we were told that we were being upgraded to a Manhattan Suite. I had booked us a suite, but was told that we now had a view. Upon entering the room (2408)-I quickly ... | 3 | null |
WORST BED EVER!
Location, really good. Service, good. Decor, interesting. But, on the one thing a hotel MUST get right---BEDS---this hotel fails miserably. I stayed here twice, three nights each, in a month (for work...I had no choice but to return). Both times, I couldn't sleep AT ALL because of the lumpy and saggy be... | 1 | null |
Mediocre Hotel at Sky High Prices
We recently stayed at the Mountain Star Lodge and were not terribly impressed with the property.
The room was clean, but in definite need of a facelift. When staying somewhere, I just expect it to be clean. The room was just that, nothing more. Simply a place to lay my head at night. H... | 2 | null |
Overpriced and just too full of itself for my taste
Yes, the hotel is lovely and the rooms are nice - nothing spectacular for the price (and those noisy people at 3 am who don't use their "indoor voice" when clomping through the hallway...) But I waited over an hour past check in time to get my room and when I complain... | 3 | null |
Perfect beach experience. We'll be back!
We checked into the Venice on the Beach hotel on Aug. 18, 2012 and checked out on Aug. 21, 2012. We had a wonderful stay!
I put the owner, Greg, through his paces -- with requests for extra towels for the beach, and a request that my L.A.-based brother be allowed to use our park... | 4 | null |
memorial day weekend
I booked a DELUXE KING....it was a terrible room, very small for their "now we're talking" deluxe. Come on..and what are they talking about the Renovated? The bathroom was horrible...terrible lighting, scratchy towels, didn't look DELUXE TO ME! Old bathroom from the sixties, and NOTHING Is the room... | 2 | null |
Unfriendly staff but great building
I really loved the location and building, great looking place with very nice atmosphere. The staff however are often times not so friendly, making you feel like you are a nuisance. Some staff were great too, but the front desk and concierge staff in particular felt like they'd rather... | 3 | null |
Good service. Quiet rooms.
The hotel was actually smaller than I thought (103 rooms or so). The service was quite good. I asked for a room away from the elevators and I couldn't have gotten a room further away. The building itself was old, but the beds were comfortable. The bathrooms were upgraded, and the water pressu... | 4 | null |
Business Travelers Only!
I visited the Anatole, based on recommendations from friends in the industry. First, it's a beautiful property, with an equally beautiful campus. The hotel is is decorated like a museum. Rooms are spacious and clean, housekeeping is very much on point! Location is convenient if you decide to dr... | 4 | null |
Bed Bugs!
I tried calling twice to report that I had bedbug bites and they ignored me both times! I finally got a manager but have not heard back. I had my house inspected just in case and it was clean. I had 17-20 bites while I was sleeping there! The bites were horrible and some may scar. | 1 | null |
Convenient location, not as many amenities as the Marriott
Stayed here (as a solo traveller) for two nights for a conference. Location is excellent - within walking distance to many restaurants, shopping and coffee. Moscone conference center was just a few minutes walk away.
Check in was quick - was giving a Starwood P... | 4 | null |
Worth a return visit
Finding a hotel in LA is daunting. Finding a jewel is harder still. I needed a place near the French Consulate (visit was to get a student visa OK'd) and that was way too close to Beverly Hills to be low cost but this hotel was a great find. Our room was a trifle odd in terms of layout after a rece... | 4 | null |
Outstanding Columbus Hotel
We were thrilled during a one night stay here on New Years Eve. This hotel has an excellent location: Close to Grandview, Short North, OSU, and Downtown. The area is very secure and I liked that the parking garage was free, and had limited entrances/exits to deter theft or vandalism. The exte... | 5 | null |
Stayed for Business. Very Pleased
Fortunately, I did not fall victim to the homeless camp behind the hotel, so I was pretty happy with this Garden Inn. I was put in a first floor ADA accessible room close to the lobby. The hotel was full but luckily I got there early enough to switch rooms and someone else got the weir... | 4 | null |
Bed Bugs, Rude Staff, We Switched hotels
The rooms are run down, you felt every spring in the bed. and furniture stained and old, They booked a party next to us, who woke us up at 3am, partying outside our door on the patio. The staff moved us to another room, Then the following day we returned from sightseeing to take... | 1 | null |
Disappointed
We had picked the Grand Hyatt for the location and the name. After being here, it was obviously a mistake - the hotel does not cater to families (nor do they want to!) We had 3 children and 2 adults in our room and only 2 full size beds (this was confirmed upon registration.) When we asked for a roll-away ... | 2 | null |
Hot as Heck!
I checked in to the hotel on March 16, and the room was very hot. They sent maintenance and then sent me to another room. It was also hot! After moving me five times, I recommended that they just let me stay in the first room. It was hot as heck, but I did not move all night to try and find a breeze somewh... | 1 | null |
Great hotel, location and service
I have stayed at the Hotel Rex a few times. The location is right in Union Square, close to everything; however, the rooms themselves are so quiet you cannot believe that you are right in the middle of it all. And they are very pleasant and ample size. The front desk has always been ea... | 5 | null |
Excellent hotel with a staff unlike any other
I stayed one night in the Presidential Suite at the Deca, what an INCREDIBLE room. It's more like a luxury condo than a hotel room! I had a few friends over for a little get together to celebrate our graduation and they were equally impressed with the room. Drinking wine wh... | 5 | null |
Excellent stay
We were greeted by very nice staff who assisted with our luggage. We arrived prior to check-in, and although our room was not ready yet, our luggage was properly stored and arrived to our door once we were able to get into the room. We reserved a King Suite, which was very nice and clean. Also, almost im... | 5 | null |
Great location in Boston
The Doubletree Hilton on Washington Street in Boston is the perfect location for your Boston visit. It is located across from Tuft but easy walking distance to Harvard, BU, MIT, the river, the Commons, Chinatown and the Italian district. The rooms do need new wallpaper and decor. The decor was ... | 3 | null |
Do not stay here. Staff misleads and is not helpful
For those looking for a family vacation in San Diego, Do not stay at this hotel. The rooms are all the same size (even if you upgrade to the superior room like we did that promised additional space). All rooms that face highway 8 are poorly insulated and terribly nois... | 1 | null |
Not for Light Sleepers
Pros: Excellent location. Great senior rate on weekends, available only if you call the hotel.
Cons: Small standard rooms. Free Wi-Fi only in lobby and mezzanine. Really loud air conditioning with only one fan speed -- high. Some rooms have sealed windows that cannot be opened. If you can open th... | 3 | null |
Motel 6 quality at Holiday Inn Rates
This Hotel is on the river but not what you expect and not where all the shops and restaurants are at but it is close, however the view they leave out of all their pictures is the one where you are over looking an abandoned warehouse section where the roof is tore off and old a/c un... | 2 | null |
close to airport but not worth it
I chose this hotel because we needed something close to the airport and the pictures looked great, not my best decision.
The pictures do not look like the rooms provided, the windows were filthy the shower bath had the linoleum half missing from the bottom of the bath so there was no w... | 2 | null |
Fantastic all round!
We loved every minute of staying here, from the moment we checked in they looked after us. We had recently got engaged and it was my fiancee's birthday and the staff had provided us a complimentary welcome basket which was such a nice touch. The hotel itself is in a fantastic location, close to Uni... | 5 | null |
Mixed bag
I got a Starwood Platinum upgrade to an almost suite. 10th floor looking out to the Hollywood sign. Major brownie points. Room was spacious. Room also had stuff on the carpet from the previous guest (crumbs and weird tiny little plastic pieces). Has an exposed metal bracket under the desk, cut myself on it ju... | 2 | null |
Ehhhhhh....
The service was great but the room really wasn't as clean as it should have been. Also the whole building had a funky smell, almost like cigarettes or something... don't think I'll be rushing back here. | 3 | null |
Rundown, Bad Food, Bad Service - other than that it was fine!
My husband and I stayed at this property for 3 nights. we were there for a conference with about 250 people. We did not have problems with checkin but a number of others did. The entire property is rundown and in need of a facelift. The layout of the lobby r... | 1 | null |
Front Desk staff
Chris Sua, front desk staff, couldn't have been more helpful and we so appreciated his helpful demeaner and professionalism. Chris is one reason to stay at this hotel, our room was comfortable but the property is due for an update. The grounds are beautiful but in order to compete in the San Diego mark... | 3 | null |
Perfect location. Lots of kids. Not for business.
Location was perfect for our commando-style tour of DC. Close to GW/Foggy Bottom Metro stop, Whole Foods Market, Dupont Circle. May be a bit far from the Mall for those who don't like to walk. Staff was extremely friendly and property was very clean. Much quieter rooms ... | 4 | null |
Meh
I gave this hotel a 2 only because the bartender was polite. We stayed here over the weekend and did not have high expectations because we won a bid on priceline, but the hotel's cleanliness and lack of professionalism were less than impressive. When I called on Friday to ensure that I could bring a dog and potenti... | 2 | null |
Nice Hotel
Positives: Large rooms especially if you are facing away from the front of the hotel. Attentive Staff...Restaurant was great and food was just as good. We were on property during and apparently on going repair of the 405... We were there for a meeting so the meeting space was applicable. We were always able ... | 4 | null |
The Grand Old Lady is still going strong
I have stayed here twice before and have to admit we love the majesty of the lobby and the size of the rooms. They have many room layouts but we have always gotten large corner rooms, with plenty of room to spare. It is an old hotel, but they take excellent care of it and I love... | 5 | null |
Way too loud - unimpressed
The accomodations in the room itself are very nice -- comfortable desk, chair and bed -- but it's impossible to get any sleep if you're staying anywhere near the 6th floor where I was. The restaurant/bar in the lobby turns into a nightclub at night. Asked the front desk twice if anything coul... | 2 | null |
Beware of scabies...
My mother, mother-in-law, sister-in-law, and my daughter visited this hotel in November of 2012. We stayed one night. I immediately noticed that the room was not only small but in desperate need of a remodel (the lobby area was much nicer and newly redecorated). After leaving this hotel, my mother ... | 1 | null |
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