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You Can Do Better
As we booked late, and there were several events in Austin, hotel options were limited. We chose this hotel due to proximity to the city and other attractions. I would opt to stay outside the city rather than this property if given the chance again. Pros: free shuttle service from airport and town; ro... | 2 | null |
Noisy
The location was good and the main portion of the hotel appeared charming. There was nice atmosphere in the dining room and library but breakfast was very scant. Our room was in the carriage house above the restaurant and kitchen. Both Friday and Saturday nights the noise was very loud. Cursing, yelling, and dish... | 2 | null |
Westin...Not so nice
I just returned from a long weekend here. Having stayed at other Starwood hotels and being a Platinum member, I had certain expectations. None were met. The rooms were poorly appointed, the Preferred Floor is considered an upgrade and since I turned in points for this stay, I wasn't upgraded. No lo... | 2 | null |
good for the value
We stayed here over labor day weekend this year for two nights while we were in Houston for a wedding. The hotel is a really good value. The hotel looks a bit old from the outside but its completely renovated inside. Room was nice, bed was comfortable. We used the internet quite a bit without any iss... | 4 | null |
super rude staff
We stayed at the towers for 4 days while we should have stayed for a week. Receptionists were very rude while asking them for a paid late checkout they just said rudely any minute after 12 p.m we will charge the whole stay because you shortened the stay! what I had to answer was you should have asked w... | 1 | null |
Not what we expected
This Hotel was situated on the other side of town they don't tell you about. It was somewhat close to the "hood" and was not as close to the city center and you do have a view of capitol Hill...on the other side. It was a 5 minute walk to the train station, however it was near the washington nation... | 2 | null |
Excellent Value!
We spent 2 nights at this brilliant hotel and would love to have stayed longer. We had a room with 2 double beds as travelled with our 2 children and the room was very spacious enough for us all to put our luggage out and still room to move. The bathroom was faultless, great shower and excellent amenit... | 5 | null |
Reminds me of the Shinning
If you want to compromise location for shabbiness, this is the place. One can't deny this location is perfect for myriad reasons. But the rooms are dingy, carpet dirty and does smell a little staled. In it's heyday this must've be magnificent. If you need a cheap sleep, this is a great place.... | 2 | null |
Still A Great Hotel
We have stayed at the Park Hyatt several times in the past years. Stayed for the weekend and enjoyed this time too. Great service for check in. Rooms are spacious with very nice amenities. I love the window seat. I could lounge in the window seat with the sun shining on me and read a book with pillo... | 5 | null |
Do not waste your hard earned money at this hotel
The service at this hotel is just plain awful. The front desk staff was rude, the manager did not respond at all to our complaint, doorman told me to "push" open the door while I schlepped my own luggage out to the curb after check out. Doorman told my husband and I (my... | 1 | null |
Great location and lovely staff!
This was the first time I've stayed at this hotel and I was not disappointed. The rooms are a bit small, but very clean! The location is great - whatever you want to do is within a 5-10 block radius. The staff is a delight, especially Mia - she is very kind and helpful. I will definitel... | 5 | null |
Do not stay at. This hotel
Hotel staff is very rude food is rotten maids walk around in bedroom slippers. As I was eating their so called dinner I was approached by someone brandishing a prison id hotel staff never questioned them or asked them to leave. I will never stay there again very unprofessional. Don't eat the ... | 1 | null |
HO hum convention center hotel
Stayed 3 nights in early June. Large hotel, fairly close to the highway. Typical large convention center hotel, with looooooong hallways, indescript hotel decor -- could have been anywhere, no sense of San Antonio at all. No free Internet in the rooms. Expensive parking. The bed sheets (f... | 2 | null |
Satisfactory hotel - but worth looking at other options
This hotel is near Boston Common - which makes it well located for the sights and for the T, although we found the area a little seedy at night.
We upgraded to a larger room, which was spacious and well-furnished. However, the heating did not work properly and the... | 3 | null |
Noisiest hotel in NYC
Have been staying out of hotels in NYC for 4 months now for work, and this is BY FAR the noisiest and worst in many ways. Short list of issues:
1. Run down facade (they are under renovation) and interior (it is a VERY old property that has changed several hands)
2. No on-premise gym (contrary to i... | 1 | null |
Everything was great!
The service and level of attentiveness was great. The staff was courteous and met every request with efficiency. The atmosphere is warm, friendly and welcome. The rooms were clean. It's within great proximity and walking distance to everything. Great trip! | 5 | null |
Sofitel Hotel: right at the heart of Washington D.C.
I stayed here at the end of August 2012. The room was very clean and had all mod cons in very good condition. The staff was very friendly and the room service was excellent. The Hotel is 2 blocks from the White House and so is dead centre of all that goes on in the U... | 5 | null |
Spend a little more get something better
On the positive side, the beach is within walking distance, public transportation right out the door, San Francisco Zoo across the street. There is a fridge & micro in the room and the fridge is cold.
The owners of this property do not do updates. Old gas heater, mold in shower,... | 1 | null |
I'm see cracks in the Embassy System
I always stay at Embassy Suites when I travel for business and pleasure because of the free breakfast, the evening social hour, the room sizes and the beautiful attriums. The morning breakfasts as a whole are still wonderful and plenty of good food and friendly service. But with my ... | 3 | null |
Clean and inexpensive
It is a bit outdated as the TV's are large tube (not flat screen) in the rooms. I felt the hotel was very clean and people were nice. Overall, a good value. The hotel kept placing signs in the elevator for kids to "Not play in Elevator", which didn't seem to hinder them in the least. I'm not sure ... | 3 | null |
Modern Hotel, Heavenly bed and shower
Decent desk, utilitarian chair (rather odd), lounging chair is OK, bed is very comfortable, dual headed shower and bathroom overall has a very up to date finish. Room was clean and renovated in 2011, though the carpet and furniture already had stains on it, but nothing horrible. At... | 4 | null |
Not the location I was looking for, but still a nice stay.
This hotel location was listed as Riverwalk, but never having been to San Antonio, I was disappointed to find that although it was on the Riverwalk, it was away from all the restaurants and shops. The hotel was lovely, but a bit dated for my expectations of a C... | 3 | null |
Memorable - Outstanding Staff
Stayed at the Rouge with my eldest daughter. We were in DC for the weekend. My daughter had been wanting to see the Capital for a while, so I took her with me on a business trip and stayed the weekend. We were in one of the rooms with a separate space with bunk beds and its own TV. We were... | 5 | null |
Definitely served our needs
On a recent trip to Houston, we chose this Wingate facility (we've been well served by Wingate in other locations). This specific Wingate is hampered by it's physical location - and that is the main reason for our 'very good' rating as opposed to an 'excellent' rating. The room was clean and... | 4 | null |
Simple additions could make it great
First impression upon check-in was favorable and positive. The room was clean and a good size. It had a mini fridge that was larger than most these days with a freezer area that was roomy and worked which is something most motels no longer offer. My concerns were mostly issues that ... | 3 | null |
Slightly better than Holiday Inn
45 min wait for a burger at the bar because "they were really busy"
Bed looked like it had been slept in
No phone book in the room | 4 | null |
worst ever
Terrible place to stay. Lady at the front desk was beyond rude. We had to call for a shuttle 3 times and waited well over 1 hour for it. Finally a nice gentleman from the Hilton Hotel shuttle felt sorry for us and gave us a ride. We pull up to see the shuttle parked in front of the hotel. They probably didn'... | 1 | null |
Make sure you don't pay full price for this hotel
Picked this hotel because of its location to Time Warner Cable Arena, and the price. Not a bad location, but the renovations going on at the hotel didn't make it worth the bargain price. Instead of wake-up calls, someone from the front desk would come bang on our door t... | 2 | null |
Great Stay
I've stayed at this hotel a few times while traveling for business. It is clean, chic and well maintained. The lobby bar is also always buzzing with young professionals and interesting people. i wish I could have stayed here more, but it wasn't as convenient to my client site.
I would stay here again on per... | 4 | null |
Small rooms....but very comfertable
Came here after two weeks in florida and it was a bit of a culture shock. Very busy hotel with people coming and going all the time and there was a latin music conference going on when we were there. Rooms were small but the beds were class! bathrooms could do with updating though. O... | 3 | null |
Don't Stay If You Want Clean
Our family of four stayed in the upgraded 6th floor suite last night. It was a beautiful view but there were some issues....you could hardly open the patio door to get to the deck from the living room. You had to step, more like climb, about 24" to get out the bedroom patio door to the deck... | 1 | null |
Amazing little hotel
I am a consultant in the hospitality industry.So, I have stayed at a LOT of hotels. I have to say that this hotel is the cleanest hotel I have ever stayed in. I was so impressed by it that I tried to see if there was dust on the tops of pictures or door jambs. There was none. Be sure to leave a tip... | 5 | null |
Great location
We stayed for one night, the location was awesome. Within walking distance of Fisherman's wharf, cable car ect. The room was clean, but musty smelling. They need to open those windows and let some air circulate.The staff was friendly, but not super helpful, I get the feeling that these people are really ... | 3 | null |
Convenient but nothing special
The free parking is definitely a bonus and it's on a bus line, so it's convenient. The family suite was large with a king bed and two double (queen?) beds, but there was a musty smell which the cleaning staff over-sprayed with air freshener. We were disappointed with the "continental brea... | 3 | null |
WORST EXPERIANCES EVER!
As a Hotelier, I have never experience such bad service before, it's surprising to me that a Night Auditor would treat a guest the way they did, with No “S” on guest service skills whatsoever specially from a “Starwood hotel franchised”, as stranded passenger, I had no choice on my selection of ... | 1 | null |
Great location, Good prices, some noisy rooms
Rooms are small, but nicely furnished. Shower was barely sized for a normal person.The staff is friendly and helpful. Handy cappuccino machine, soft drinks and light munchies available in the lobby area.
The best thing is the location, in the heart of downtown, within easy... | 4 | null |
Sketchy neighborhood
I had stayed at this hotel about 4 years ago and it is a typical, consistent HGI. No complaints there. I stayed one night and to my surprise, my truck the window smashed out and everything taken. OK, so I realize that could happen anywhere.
Fast forward to this week, I had a reservation at this hot... | 1 | null |
just like home
Nice, quite, clean place to stay. They even had a cat that laid on the rug by the front door. Wonderful breakfast each morning that varied from day to day. I only wish that it was served earlier because my husband had to be at work by 6:30 AM. Wish the room had a bathtub, only had walk in shower. The tv ... | 5 | null |
Overpriced - missing on the details - horrible food
I just got back from a conference at this hotel. My organization stayed here a few years ago and had to go back for contractual reasons.
First - the hotel is overpriced. Period. Our conference rate was quite high for "June Gloom" season.
I arrived for check-in at 3:3... | 3 | null |
Wonderful service, great city.
A friend and I stayed at the Hotel Monaco Baltimore just for two short nights. The hotel is in a grand, old building which has been refurbished into a hotel on one side and an office building on the other side. The staff were all very accommodating, professional and friendly. The location... | 3 | null |
Exemplary service
My husband and I have been traveling for a month the The Ritz was our second last stop. It was absolute heaven, the service was unsurpassed. It was one of the highlights of our holiday.
Alison and Chris Reynolds | 5 | null |
Convenient Downtown hotel
Located on Michigan Avenue the Allerton works well for business travelers and their spouses. A little outdated, but the room was clean and check in was easy. I had the best cheeseburger that I can remember from room service in recent years. Room service also called after the meal was served an... | 3 | null |
Great location, nice rooms, nice people
Stayed with my two kids and husband for a late summer vaca. After scoping all hotels near Times Square, Ameritania seemed the perfect choice. The room was average size for NY, but was very comfortable. We had two double beds. The rooms have been recently updated and were nicey de... | 5 | null |
Good stay but could have been better
Location of hotel is excellent right on riverfront but did not get a riverfront room. Nice view of skyline though. Balcony nice but needs chairs and housekeeping was not too good. Trash can left full on balcony. room overall was very small and bathroom was way too small. also get ri... | 3 | null |
Terrific service---special thanks to Rommel
I have a hard time understanding some of the reviews on this site complaining about the service at this hotel. We are diamond level members, but most of the staff would have no way of knowing this. This is our 4th or 5th consecutive year of staying at this hotel for a week wi... | 5 | null |
Great location - nice concept
I really want to like this hotel. The location and price were very good and the concept of a smaller room with a large common area on the lower level was cool - more like Europe. The beds were very comfortable and the staff members were pleasant - especially the Latino support staff. The h... | 4 | null |
Close to Old Town Trolley and public transport
Clsoe to Old Town Trolley and public transportation, location is great, but service is not that good.
If you are trying to reach general manager for any reason (who will of course add a copied letter saying how he wants to hear from you and how open he is for comments), ju... | 3 | null |
Management
First I want to say, if you look at all my reviews, this is the first 1 dot I have given anyone! Stayed here for an interview, the company paying for one night and I was paying for 2 nights. It took three, yes three attempts to finally get the reservation set up so we were not changing rooms.
First morning, ... | 1 | null |
Dingy
I stayed here for a conference. The conference facilities were fine but the hotel rooms were dank and dingy. Broken tiles in bathroom. Not enough blankets. No wake-up service.
I met others at the conference that stayed a few blocks away and walked over. I would do the same next time. | 2 | null |
Unhappy customer
My boyfriend and I were in town with our dogs. We needed a pet friendly hotel and this was the only one available at last minute. When we arrived, we requested a first floor, but the employee was unfamiliar with the system and couldn't change the room that was already reserved. We took the second floor... | 2 | null |
Horrible,Stinky,Worst hotel ever
This is really the worst hotel i stayed in ever when i entered the room it smelled so bad,bath room was the worst part very dirty, carpet was sticky bed sheets had spots on them and the mattress box had holes in them and were open there was no sheet or bed skirt on them i did'nt sleep a... | 1 | null |
Outdated rooms, poor noise insulation, unfriendly
I visit New York occasionally for business, and happened to stay at this hotel once recently. While I generally very much like other Intercontinental Hotels I've stayed at, this one was simply not up to par. Here are the specific problems I encountered:
1) An unfriendly... | 2 | null |
Great Location and extremely nice people
My family (me, wife and two teenagers) recently spent two nights at the Hyatt Baltimore. The location of this hotel is great; right across from the inner Harbour and easily walkable to The Park at Camden Yards. We had a late night dinner one night at the hotel restaurant which w... | 4 | null |
Excellent stay
As per all other reviewers rooms are spacious and clean. The breakfast buffet is exceptional. Walkable to many areas of Columbus. Only downer is the cost of parking and the fact that the ac duct blew directly down on the bed. | 5 | null |
I'm tired
Upon seeing the title of my review it is doubtless that you are wondering why my physical state should be of any relevance to a hotel review. Considering the 2 nights of sleeplessness directly caused by the conditions of this hotel, I am unable to come up with a better title.
To begin, the noise from the str... | 1 | null |
Union Square location
Arriving at around 11pm, we checked in to our room and quickly sought something to eat. Luckily, the Thai restaurant across the road is open til 1am every day so we really enjoyed some Pad Thai and satays in our room. The guy that the desk told us about another Thai restaurant nearby which he reco... | 4 | null |
New Renovation is not the most important thing
They spent a lot on improving the rooms, but without great customer service and training by staff, stay becomes less than fair.
Within a few minutes of checking in, I knew that we would have some trouble. Front Desk was fairly nice, but she was wearing a lower cut T-Shirt.... | 2 | null |
Surprising
I'm still not sure what 's Mediterranean about Seattle's Medterranean Inn on lower Queen Anne, but I was pleasantly surprised to have had an experience superior to the usual highway chain motels for less than $100. Parking in their garage was $15. extra and in room Wi-fi about $5. (which I find annoying but ... | 4 | null |
General Manager CLAY ANDREWS runs a shabby operation
I have been a Marriott patron for 27 years. I am a lifetime Platinum card holder in the Marriott honored guest awards program. I have spent over 2000 nites in Marriott properties over the years. This is in my humble opinion the most unMarriott like Marriott I have ev... | 1 | null |
Good location compromised.
This is a very nice hotel within walking distance of Beale Street. Very noisy at night - people shouting and yelling when they came in at 3 am in the morning. Also, every time we went outside to walk around, there were numerous panhandlers - usually working in pairs - that made it very uncomf... | 3 | null |
Great hotel for business travel
Stayed at this Sheraton for a couple months and found it to be consistently good on all levels. Front desk was always friendly and called you by name after you've stayed there a couple times and they start recognizing you. Rooms were what you would expect from a Sheraton Suites... good s... | 5 | null |
Cockroach Hotel
We stayed at the Days Inn Fashion Mall Scottsdale for 3 nights during this trip & then moved over to Days Inn Phoenix West for the last night. The Days Inn Fashion Mall was as expected as I've stayed there on 2 other previous trips. All was good & great value. The Days Inn Phoenix West had cochroaches i... | 1 | null |
great for airport hotel stay
only stayed one night awaiting my family the next day at airport. shuttle service was great however upon arrival at sky harbour airport this hotel is not included in the coutesy phone lisiting so remember to bring hotel info. front desk where very pleasant and minimal wait for shuttle at 10... | 4 | null |
Great hotel!
I stayed here with my mom during a last minute trip to LA for a funeral. We had a newly renovated room, which was really nice. Everyone at the hotel was wonderful. We had a package that included parking & breakfast buffet, which worked out well. There was plenty of parking, even at 9:30/10:00 at night. We ... | 5 | null |
Amazing breakfast, classic Courtyard Hotel
The breadth and quality of breakfast along with the incredible waitress was a highlight. | 4 | null |
Disappointed in the big apple!
Room too small for 3 adults. Breakfast room way too small for guests!
Surrounding neighborhood area dirty and felt unsafe.
Good service from friendly staff!
Good location for using train and metro!
Luggage left for day after checkout for tip only. | 3 | null |
Looks aren't everything
While the hotel with its modern features and attentive staff was excellent, the paper-thin walls and bumping music from my neighbors at 4:30 AM each weekend night was not. This hotel is most appropriate for the business travelers during the week. I'm from Chicago and even after having told this ... | 3 | null |
Great location, and great service.
I stayed at The Wellington for 6 nights during the first week of July. Though the rooms are a bit run down, and smallish, it was better than I was expecting. We were on the 7th floor which was fine. The street was busy, but because we were there during a heat wave, the noise from our ... | 3 | null |
Nothing special
Business hotel, with nothing special.
It's very big and honestly very sad, the furniture is old, it remembers the 70's.
The breakfast is close to the reception, in an open area, but is too big and too many people have to wait to take some hot dishes or a juice...
If you have to stay few days is ok, al... | 3 | null |
Smelly washroom
My wife and I stayed 6 nights in this hotel. The front desk employees were friendly; but cannot deliver.
On our 3rd night, we noticed bad smell from the washroom. Informed the front desk the next morning and was told that they will send a technician to fix it. Came back in the evening and smell was sti... | 2 | null |
A true gem!
The hotel staff did everything they could to make our stay more enjoyable - they all definitely went "above and beyond!" We stayed a week, enjoyed the wonderful complimentary breakfast, appreciated the excellent location within walking distance of public transportation, enjoyed daily housekeeping service, a... | 5 | null |
Hotel is half underground, NO elevator, NO business center... and Rocky the GM will try to jack your published rate!
This is simply a BIZARRE hotel in so many ways. First of all the building is sunk into the ground so the windows on that first floor are at car bumper level. That's right, you can inspect your vehicle's ... | 1 | null |
really liked it.
The guy on the counter was lovely and helpful with giving us directions. The room was nice... The only small issue we had was we never got a wake up call when we asked for one. But the ladies cleaning the room automatically changed the clock over for the end of daylight savings, so we weren't put out t... | 4 | null |
Ramada college visit with Daughter
Hotel is in terrible shape and needs to be updated. Bed was bumpy. Rugs were dirty. Elevators filthy. Restaurant not open as stated in reservation becuase of holiday. Parking lot in disrepair. Heat would not turn off. Air would not work. Several other guests opened their windows causi... | 2 | null |
Lovely Visit
I was able to stay at this hotel due to a conference. I had never been to Chicago before, and loved the location right on the river looking out on Navy Pier. The check in staff helped me with an issue, that made my stay even better! I used the concierge for Pizza recomendation (excellent) activity recommen... | 5 | null |
Glad It's My Last Night!
I should have reviewed TA instead of Google about this hotel. I'm a Platinum Marriott member and I say select a different hotel! The location of the hotel is GREAT for New York but that's all I can share about the positives about this facility. My 5 day stay started out with poor service prior ... | 2 | null |
Hotel in New York
Is not the best hotel, no luxuries, no WIFI in the bedroom, not fancy; BUT is not pricy at all, is in front of Penn Station (this is a GREAT advantage), is in a GREAT location (if u like more the lower side) you could walk from there to any place, and they clean bedrooms everyday. (my bedroom was alwa... | 3 | null |
Nice but with a few quirks
We were traveling as a family of four and two dogs. We had no difficulties checking or having a place to part the car attached to a UHaul. The amenities were nice enough - breakfast was good and the evening snacks/drinks were nice.
It seemed like everyone with a pet in one area and it didn't... | 3 | null |
Great Location
My husband and I chose this hotel mainly because of its location. It is of a 5-minute walking distance to the Santa Fe Depot which is great. You can simply walk from this hotel to places including the Seaport Village, Gaslamp Quarters, etc. The hotel design is very classic (quite old-fashioned though). T... | 3 | null |
Great location, with some downsides
Great location and building. Certainly to remember. Rooms great, suites. Yet: breakfast very poor, and ony starting at 7am... weird hours. I guess more tuned toward vacationers. All in all, quite expensive for what you get. PS: check the lookout terrace, quite stunnig view 360 over B... | 3 | null |
Nice hotel
Great location, very clean rooms, weird decor and high prices!
Didn't really care for the budda statue in our room and all the "lucky" numbers through the hallways.
Guest parking was outrageously expensive ($49+TAX) unless you have a hybrid vehicle.
Yes, they'll give you a nice discount if you drive a hybrid... | 3 | null |
HORRIBLE SERVICE!!!
Called Baymont Inn after we got our luggage and was told shuttle would be there in 15min. We waited and waited. No shuttle. We called again after 25min and the lady at the hotel said she would radio the driver to let him know we were waiting. 35min - still no shuttle. 45min called again and front de... | 2 | null |
Good location, service and no frills
My sister and I booked this hotel based on TA reviews for a brief, 24 hour trip to Hollywood. Manny at the front desk was very nice and welcoming. The room was very basic, no frills but adequate. The heating/AC unit in our room made an irritating noise all night, but the beds were c... | 4 | null |
Good Central Location
If you read previous reviews and go there knowing that there are protesters it's not so bad. I was able to check in early which when only in SF for a couple of days was great. I was told that the protesters would be there at 7am the following morning and they were. The front desk offered me a room... | 4 | null |
Great location without a car!
Stayed here this weekend for the Color Run/Girls Weekend starting from the Seattle Center. I have stayed at ALOT of Hamptons and we chose them because of the consistancy of the stay. I am not a hyper critical reviewer but I will review as a perfectionist. The PROS: The staff was fantastic ... | 4 | null |
Great little place to stay
we always stay at this hotel whenever we have an early flight out the next morning. This time, the breakfast was better than before, We park our car there during the time that we are gone away and have never had any problems. It's nothing spectacular but good enough for a short night's sleep. | 5 | null |
Should be 4 star but getting a 3 for management's treatment
Location is excellent. Right on Magnificent Mile with valet parking and entrances on 3 sides of the block. Beautiful facility and nice bar area. Accomodating to large conferences which makes the hotel very crowded. I beleive there were two large conferences go... | 3 | null |
Clueless front desk.
A group of colleagues booked this hotel through our company during a snowstorm. Our office is in Manhattan, and we needed a core group of people to be able to get to work even if there were transportation issues. The problems started from the initial check-in and continued well after we checked out... | 1 | null |
Great location but just OK accomodation
I really want to like this hotel because it is wonderfully centrally located midtown, contains great history (its exterior having been a subject in paintings by Georgia O'Keefe) and is part of the Marriott brand. The rooms and elevators are typical NYC size/style - Not big. Most ... | 2 | null |
We had some problems, but still a good value
We stayed in a double King suite. This layout was PERFECT for our family. It had two rooms, separated by french doors, with a King size bed and a flat screen tv in each room. The room was clean, smelled nice, and was supplied well. There wasn't great air flow with the french... | 3 | null |
First Stay
To celebrate my husband's 40th birthday we stayed for one night in the main building. The valet service was efficient but I think the rest of the staff busy with other guests luggage so they could not help us out. The lobby is beautiful and just as expected. The room assigned was bigger than anticipated but ... | 3 | null |
Stay for the wireless internet... that's it
I stay at this hotel often - but only because I'm a Starwood junkie and this is the only Philadelphia airport Starwood property that has wireless internet in the rooms (important when you travel with an iPad and a mac air). It was great when it first opened, but has gone down... | 2 | null |
Very slick
NIce hotel, we were sharing an 18th floor room which wasn't huge but there was everything you needed. The reception staff were lovely and so helpful whenever we had a question for them.
We had a problem with our tea/coffee machine on the first day. We left a note asking for it to be cleaned where we spilled... | 4 | null |
Maybe an ok 3 star - not more
This hotel is such a disappointment. The rooms are ok, we have a Corner Queen with a great bed, nice bathroom but it's not a five star room experience, rather a 3 star+. The view is ok but not super impressive. The location is great, no doubt about it.
Ok, hotel itself is nothing special ... | 1 | null |
Good, but not clean
Hi,
Good location for anyone visiting the Medical Center, does offer free shuttle rides every half an hour in the morning then every hour in the afternoon. However, the thing is that the carpet was very dirty and sticky! Bed and pillows were clean and comfortable. Yet can't believe how old and dir... | 3 | null |
VILE!
I stayed at this hotel 2 years ago and have never got over it. Having visited NY last month, staying in the superb Hotel Park South I felt compelled to write a review. This hotel is atrocious, the staff are rude, aggressive and totally disorganised. The rooms were disgusting, upon arrival we were faced with dirty... | 1 | null |
Rude staff and don't care attitude to complaints
I have delayed posting this review despite the fact that we stayed at the New Yorker at the beginning of June 2012 because I thought it was fair to allow the hotel to address our various complaints first. We only finally achieved a vaguely satisfactory settlement on 11th... | 1 | null |
Terrible hotel
Sun Bright Hotel is the most terrible hotel I have ever seen. It's just like a prison. The rooms are so tiny. You can hear people of the whole floor chatting or sneering. Yes, trust your eyes, the "whole floor". And the building is very dirty. I believe even a prison is better than it. | 1 | null |
the lady messed up my reservation and then my credit card got over charged breakfast was good wish there Was more fruit
My room was ok and cleaned the king bed was not as comfortable as i likedthey messed up my reservation and i was not able to get the discount i was promised then my money was still not returned after ... | 2 | null |
Cigarette smell
We've stayed at this hotel for 1 night, and we've gotten a very affordable price for it. The hotel is at a great & safe location. Downtown San Antonio is about 10-15 miles away, and it's right next to the IH-10 highway. Inside the room, it's very quiet as long as the AC is off. We've picked a non-smokin... | 2 | null |
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