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Up it's own backside and without reason
The hotel has an amazing location. The hotel has an amazing history. The hotel DOESN'T have amazing staff. The staff are so far up their own [--] it's beyond rude. The don't care and somehow think being in Hollywood makes them stars. We had a poolside cabana room so we could have... | 2 | null |
Very disappointed I truly expected better quality of hotel
Very disappointed about my stay at the Wyndham. I was very happy with
the customer service we received, but in regards to the room not to
happy. We turned on the AC and a very bad odor came out so I thought
maybe with time it will go away, but it never did & th... | 2 | null |
Please...Do not waste your money
I stayed at this hotel for five nights on business.....It's not worth the money!!! The room are small, and the service is poor. There are better options in Chicago,,, My company booked this hotel,and I was disappointed the start. The Hotel is clean that's it, but for $239.000 a night it... | 2 | null |
Hotel was beautiful- apart from the rats
I went here with my husband in September 2011. Its a beautiful hotel, design and layout is very modern and stylish. The room was small but very neat. Staff were ok, i kept felt we were being stared at and felt awkward walking in and out reception desk when certain staff was ther... | 3 | null |
Worst hotel experience of my life..NEVER AGAIN
Had the misfortune of attempting to stay at this place for a week with my family. I have never written a review on a hotel but I feel I need to write this to save someone some peace of mind, sanity and hard earned money. First from the outside, this in a bad neighborhood a... | 1 | null |
nice room and great location
We stayed at the Affinia for 3 nights in july 2012.
The location is great, in walking distance from major attractions and close to the subway.
Our room was nice, clean and unexpected large!
The staff is friendly, but one bellboy was way too pushy for tips. | 4 | null |
Great Hotel & customer services
My friends and I stayed at the Hard rock for two days for fun. It was what we expected. The hotel was nice, clean and the room that we were was really neat, the location is right at gaslamp where all the bars and restaurants are. Everyone was friendly and helpful. I arrived at the hotel ... | 5 | null |
Sub par all the way
Recently had the opportunity to stay there and was very disappointed. I reserved a king, they gave me 2 queens. After complaining, they gave me a king, but the lights were not all functional (they claimed it was an electrical problem), the carpet was stained and the entire room felt dirty. The next ... | 1 | null |
Classic Hotel in the Center of San Francisco
I love this hotel, it is so old, classic, and historic. Say in the old wing, the rooms have so much character even if they are smaller.
From this location you can walk out the front door and get anywhere. The cable car, best shopping in San Fran, walk to china town or Colum... | 5 | null |
Bring your own plunger!
Recently stayed at this hotel in Hollywood. The guide book in the room mentioned that the pipes were old and, sure enough, the toilet backed up on day one.
Apart from the pipes the vanity in the bathroom needs attention and the random hours at the office are not helpful. | 3 | null |
Loud - or Paper Thin Walls
Either, for two nights running, there was a very loud party (Think Risky Business with the music and people laughing and doors slamming) going on next door to me or the walls are paper thin. I had to call down both nights and it did nothing to help the noise. Once was after midnight and once ... | 1 | null |
Very comfortable stay
We stayed at Comfort Suites for 2 weeks in a king suite. We were very happy with the cleanliness of the room and the very comfortable bed. Most of our stay was during Fiesta, and even when the motel was full, there was never a problem with noise from the other guests. All of the employees that we ... | 5 | null |
Average "ok" place to stay
Looks good outside, but rooms are small and our bed was really small. Bit overpriced, but I suppose that's how it is in New York. Anyway, the room was clean and stuff was friendly and location is good. | 3 | null |
Not worth the money
We were here for a college visit, and stayed at this hotel because it was located on campus. It just is not worth the price! There are many hotels located within a few blocks of UT. | 3 | null |
Pathetic hotel - stay away
One of the worst Hilton chain hotels that I have stayed at (I am a Hilton Silver member). The hotel is really old and it shows.
The rooms do not have basic services such as a coffee maker or bottles of water. I do not mind paying $5 for a bottle of water but this hotel did not even have that ... | 1 | null |
Dont Stay Here If You Need A Decent Sleep
The location is excellent 3 1/2 avenues up from 7th avenue sub way stops which is also the heart of times square. Free wifi all over the hotel is a massive plus and cable tv in the room is also very good.
If you need a good nights sleep dont stay here you wont get any, stayed 4... | 2 | null |
Looks are deceiving.
At a glance the room was nice, however looks can be deceiving. The room was smaller than I expected, It was very dirty. What was really gross was the tub, it looked like it needed to be bleached it was so black. The bath mat looked like it was about 20 years old as well and never washed. The bed we... | 1 | null |
Beautiful old hotel, pricey, very small rooms
The Westin is really a beautiful building in downtown Columbus, and it was quite convenient in terms of location. However, the prices are quite inflated ($199/night) considering the size of the rooms, in my opinion. The beds and bedding are lovely, the staff was quite frien... | 4 | null |
Certainly recommended
I recently stayed in the Mount Vernon Hotel and once again liked the place very much. The rooms and the hotels corridors are clean, and the hotel’s location is in a very nice part of the city with only 10-15 minutes of walk distance to the down town and inner Harbor, and the staff is very much fri... | 5 | null |
Quality At Its Best
Homewood Suites are like your home away from home. The Phoenix Airport location takes it to the umpteenth level with quality. As soon as we pulled up to the front door, I knew this hotel would surpass my expectations. When I actually walked through the front door I knew I would enjoy my stay.
The ho... | 5 | null |
Good place to stay on a budget
We stayed at this hotel at the beginning of June during a conference in L.A. The hotel was clean, the staff were friendly and they provided us with a quite and comfortable place to sleep. The AC unit was very loud, so we ended up turning it of during the night, but otherwise had a good ex... | 3 | null |
Help with T and a Room Change
What can we say. We are fro Phila. Pa on a14 day vacation. We check in and the bathroom fan sicks. We get switched a different room in 45 seconds. We drop of the luggage and head for the van to go to the T. The housekeeping staff are outside waiting for the van to take them to the T and we... | 5 | null |
Not my favorite Kimton
Let me begin by saying I love Kimpton hotels. Kimpton is always my first choice in whatever city I travel to. I have never been disappointed until my stay at Ink 48. It seemed the antithesis of the Kimpton tradition. Staff was all rude and rushed. The lobby is run down (clean the carpets!) and th... | 2 | null |
Nice Hotel, not staffed for spring break
Nice hotel but poor staff management
Hotel Contessa has a very nice look and atmosphere and location is great. The restaurant is not very good for lunch or dinner but breakfast is great. I would stay there again but not during a busy season. We traveled for spring break and had... | 4 | null |
Classic older urban Hilton in very good location
Formally, one of the great hotels in Washington, this hotel shows its age, but still retains its convenient location and some elements reflecting its former role as one of the best hotels in the city. The luster of this area on "k" street has been tarnished, but it is st... | 3 | null |
It will do for a short stay
Stayed here over a 4 day stay. Had rooms on the 17th floor and you could hear the street noise. Also we faced 8th so the lights from billboards flashed in the rooms all night even with blinds closed. The pillow were sad in our room. So uncomfortable. Also the towels were in desperate need of... | 3 | null |
Never Again
My husband and I took our 14 year old daughter here for her spring break 2012. We didn't like the hotel at all. Room to small, much smaller than pic's on website, shower was very small and glass door on shower would not close tight so water was all over floor each time. Air didn't work, we reported it, man ... | 1 | null |
Kinda creepy
There was nothing about this hotel that didn't make us uncomfortable. We picked it based on the Comfort Inn name and thought it would be better than the unknown hotels also in the area. We were wrong. This is a 2 star hotel at best and not worth $109/night. Everything is old and has seen better days, the c... | 1 | null |
Cool, Design, Soho, Location, Friendly
Great modern hotel. Cool atmosphere. Easy access to Soho and Tribeca by foot. Rooms: confortable, neat, spacious. Concierge and young crew: efficient and helpful. Great location, right in front of subway and Starbucks. | 5 | null |
Terrible
Alligiant Airline checked us in because of a flight delay. The room was not clean. The shower head didn't work - we only found out in the morning when we want to take a shower. Two other passengers found cockroach on the curtain and bugs in bed. Luckily we didn't find those in our room.
The restaurant on the ... | 1 | null |
The complimentary bus was a real boon!
The hotel has a complimentary bus to take you to and from the city, which overrides any disappointment we had with the unattractive location of the hotel (surrounded by very busy roads, petrol stations, industry).
It think it was probably unfotrunate timing, but when we arrived th... | 3 | null |
A bad remake of 1970s NYC
The Helmsley's lack of service and it's repair standard is a replay of the stereotypes of 1970s New York - arrogant while in a state of decay and denial.
The doormen don't open doors for luggage-laden guests. The front desk clerk denies the room rate includes breakfast, as promised by Expedia... | 1 | null |
A block from Union Square
The Donatello is one of the best kept secrets in San Francisco. The hotel is clean, the staff are friendly and welcoming and the location is great. Park your car at the hotel and head down to Union Square and watch all the shoppers. Taxis, cable cars or buses are within a block of the hotel. T... | 5 | null |
Stay only if you're at a TD Boston Garden Venue
If you're looking for a good vacation or business hotel in Boston, stay elsewhere. If you're attending an event at TD (Boston) Garden or if you've had a bit too much "fun" after an event at the Garden, then this might be the place for you. We found the venue to be in seri... | 2 | null |
Old and run down
My room was one of the supposed "Newly renovated" rooms. The bathtub was old and gritty and looks like it wasn't renovated. Internet was supposed to be included in the price of my room, yet each day I had to approve a $12.95 fee for internet usage and now have to dispute these charges. Add to this pape... | 2 | null |
Hotel Manager not very accomodating
We live in the suburbs but have stayed at the Sheraton many times. The rooms were always clean and comfortable and rates were always very good. We wanted to take our daughter and 3 of her friends to Chicago and book 2 rooms. I spoke to the reservationist as well as the hotel manager ... | 2 | null |
Do not stay here!
United Airlines sent me and my 3 kids to this place at 2:00 AM due to a cancelled flight. While in the lobby (of the Ramada next door) we were greeted by drunks and other glossy-eyed people. We were told that we needed to go up the elevator and out the glass doors to get to our room that was outside i... | 1 | null |
Great Value
The rooms were large and well kept - we especially loved the kitchenette and spacious seating area. The staff was professional and friendly; the location is in a very quiet, seemingly safe area (close to Sea World if you're heading there).
A hot breakfast was provided each morning or a cold beer each aftern... | 4 | null |
Quality with a BIG Q
From check in to check out the St. Regis gleans quality. Spacious rooms, great, views and turn-down service that is next to none. I especially liked the fact that all the employees were in tne "mood" and wearing Giants caps!
A wonderful stay....... | 5 | null |
Best budget location
My husband and I have just been traveling around the US for a month, and ended up in Seattle where we had made a reservation at the Kings Inn. The location seemed amazing and the prize reasonable. The day before we went to Seattle, we went on Tripadvisor to check out the motel. We were not happy wi... | 3 | null |
On the top of the hill
So what can one say about San Francisco… FUN!!!
If you never have been before, it is a great city to visit. Lots of walking, with great food and lots to see.
This hotel is all that Ritz’s has to offer, Great service! All the way. The only issue I had, being from Florida, is this location is trul... | 4 | null |
Old but not elegant, really a shame considering location and history
Where to start....the room is large enough, but hardly elegant. The wallpaper is old, dingy, and looks like it was put up by a 3rd grader. The door trims were not painted (see photo), and their is no thermostat. The AC is either on or off, and when on... | 2 | null |
price gouging
this is a lovely small hotel, but has its drawbacks. prides itself on being helpful. we booked seats for a redsox game via the hotel at $150 each, when we picked up tickets they were approx $94.(written on ticket) after 4 nights at the hotel we wished to extend our stay, the revenue manager quoted one ext... | 3 | null |
Perfect if you are traveling solo
Stayed here last weekend while in town for the Patriots game. My Dad and I had booked two rooms (BEST CHOICE EVER) and were generally impressed with the place.
Pros:
Guest request closet with extra towels,pillows, blankets great idea!
Price was the best in town
Location was close to t... | 4 | null |
worst hotel ever
On June 16, 2012, I walked into the hotel with my kids and they told me to find another place. I couldn't find another place cause I had already paid for it, when I booked it through Hotels.com. I called Hotels. com and told them to find a place cause I was driving and didn't have time to search for on... | 1 | null |
Great Value and clean!
we turned up in san diego with no reservation and got a great deal here. $50 for the night big clean room, nice bathroom. Great budget accomodation with good free wifi.
The waffle spot was awesome for breakie too!
location worked for us as we had a car, not sure if it would be much good without o... | 4 | null |
Not a business or convention friendly hotel
I stayed in this hotel for my wife's convention Aug 17-23, 2012. I regularly travel all over the world and had many of the same experiences as the other 1 star reviewers, with lame excuses for everything...
-Lack of insulation between the rooms, screaming kids next door all n... | 1 | null |
Great Hotel!
Stayed here with my adult daughter over the weekend. We had driven separately from different cities. I arrived first and told the parking attendant that my daughter would be coming and I would spring for her parking. When she arrived he he called her by name--she was surprised and impressed! Staff was so f... | 5 | null |
Wonderful hotel!!
We took our daughter and her friends to Westin Domain for her 13th birthday. The Staff was wonderfully nice and took the girls to the stores in the Domain on the golf cart. While we were gone, they brought chocolate cake to the room and wrote Happy Birthday in chocolate on the plate and even hand wrot... | 5 | null |
Great service
Just returned from a three night stay and am totally impressed with this hotel. The service is first class. Every staff member we encountered was friendly, helpful, and acted as if they really enjoyed their job! We stayed in a king room which did not have a view, but the size of the room, the furnishings,... | 4 | null |
Yuck
This should be your last resort. The rooms are old, smelly and dirty and number 144 has cockroaches all around the microwave. The area isn't the best but it is close to the popular areas of Hollywood and LA. Try to avoid this dump, it's not worth it. | 1 | null |
Great service!
Although I only stayed 1 night at the W Chicago City Center for business, the service I received there made my stay memorable. Check-in was smooth and easy. Was welcomed by the very friendly gentleman at IPO who made the best cappucinos! Thank you! My room (spectacular king) was well-appointed with every... | 4 | null |
Great if you're only staying one night
This hotel is very dated and in desperate need of a make over. The rooms are large but the decor is terrible. The bathroom was clean and a little more modern then the roooms. Parking was free which was a bonus. The rooms were surprisingly quiet and the beds comfortable.
The pool a... | 3 | null |
Stay away from Marina Motel on Lombard Street
I have never been in a room that had so much noise, 6 lanes of traffic going 24 hours a day. There is 23 seconds of quiet when there is a red light stopping traffic. Four nights of this I was ready to jump off the bridge.
Once you book for 4 days your hooped. Lesson learne... | 1 | null |
Customer Service needs to be explained to employees!
We were there for 3 days 2 nights, a group of 4 sisters. The only nice thing we can say is the gentleman in the restaurant area, his first name is James, was the friendliest, most courteous, and overall pleasant employee we dealt with the entire weekend. I left a not... | 2 | null |
had trouble before checking in and it got worse
we tried to call hotel before checking in and the phones were broken and that lasted 3 days- we had 3 rooms-one room backed up to the elevator shaft and we listened to the elevator going up and down all night - we complained and the management had no idea what the noise w... | 1 | null |
Eh, nothing to write home about
We booked our room under the Park and Fly package solely so we could leave our vehicle and make use of their shuttle to the airport. Our stay was nice enough and the staff was friendly and helpful. It's definitely an older property and it showed but the suite was large and accommodated o... | 3 | null |
How to cope in a crisis.....
This is my first Tripadvisor review and I felt compelled to write after our experience staying at The Sohotel. Our flight to NYC was booked for Thursday 1 November. As you all know, Hurricane Sandy hit NYC on Monday 29 October. Having booked the flight and hotel independently, and as the po... | 4 | null |
bugs in the bathroom ruined my night
I woke up at midnight for some water and discovered hundreds of tiny black bugs crawling all over the bathroom sink top and in my toiletries. I used hot water and a wash cloth to sweep them into the sink and down the drain. This decreased the population, but I could not get rid of a... | 2 | null |
Good Location
Stayed for one night. Very nice hotel, convenient to Galleria and restaurants in the area. Bed comfortable, nice flat screen, lounge chair in room, clean. Nice lobby, staff pleasant, check in easy and fast. Valet parking expensive, did self-park.
Disliked the fact that there was no free internet in room. ... | 4 | null |
Inexcusable problems
I booked this hotel for a short 2 night stay. The rooms are decent. The location is OK - it's close to Union Square but it's on the border of the Tenderloin, so be careful not to go the wrong direction. But I had 3 problems that flat out should not have happened at a JW Marriott.
1. I walked into m... | 1 | null |
Wireless Internet cost $8.95/night/device
We stayed one night and checked out to move to another Hilton Property because I was disappointed with the wireless internet policy. I knew that internet access cost $9/day and I was fine with that, but it turns out that it is $9/day/device and we have two laptops and two iPads... | 3 | null |
Unprecedented incompetence
I booked and PREPAID a room at this hotel several months prior to my arrival. When I arrived at 10:00 at night, they told me they had no room for me, they had "overbooked." When I said I had already paid and that this was completely unacceptable, they "found" me a room and gave me keys. I wen... | 1 | null |
Wonderful for water lovers
We stayed at the Edgewater for just one night, midweek, in a water side room. We were delighted by the Edgewater and would happily stay there again. But only if I secured a good deal.
I was able to book our room at a more affordable rate via American Express. The rate was an advance purchase... | 4 | null |
Great location in NYC!
My husband and I stayed here for the weekend. The hotel is very clean and the staff is helpful. Check-in was quick and efficient. Our room was on the 14th floor and it was well appointed and clean. There was a microwave, small refrigerator, coffeemaker, desk with chair, and an easy chair as well.... | 5 | null |
Don't do it!!!
The hotel was dark and dingy. It's old and it looks that way. Don't let the pictures on the internet fool you, the building is completely out of date with a little bit of 'lipstick' put on to try and make it appealing. The elevators are old and beyond slow. Their bathrooms look like something out of a ho... | 1 | null |
excellent customer service, wonderful stay.
We enjoyed our time in this wonderful and historical hotel. the lounge club was great and the service was excellent. our room was clean and spacious. the only complaint is that the swimming pool was small. the location is convenient to all attractions in san antonio. | 4 | null |
A lot to be desired
We stayed at this hotel back in January for the Cotton Bowl. I booked several rooms as we had a large group of people going. When we arrived to the hotel it was under construction which was never mentioned anywhere. The lobby bar/restaurant were part of this construction. The first night I didn't sl... | 2 | null |
Reeked of poor life choices
I stayed here and although the lobby was fairly clean, the room I was in was gritty and reeked of smoke (and other probable poor life choices). The hallways smelled musty and moldy. The air conditioner was noisy and barely worked and the tub/shower area had mildew, etc. The location is less ... | 1 | null |
Great Escape
I was undecided between mid-town and Upper West Side...never having stayed in that part of NYC. I can honestly say it was amazing!!!! Everything about it was great...the room, location, restaurants, etc. The best part though was the e-upgrades that they offered on-line which were inexpensive and soooooo wo... | 4 | null |
A total disappointment for us
We were so excited to stay at Hotel Tomo! We live in the area, but thought it would be fun to stay in a hotel with anime-inspiration. Well, it wasn't fun and also, I wished we'd just stayed home for the night, especially for $200. The only good thing about this hotel was that it was nice t... | 2 | null |
Great central hotel
I stayed in the Sir Francis Drake in May and it was perfect for a weekend getaway. The hotel is very central with most things within walking distance. The rooms are a little on the small side as is the bathroom but for a short stay it wasn't a problem. Service was friendly and speedy and I loved the... | 5 | null |
Be careful...
It is not downtown, close to, but in a bad area.
You cannot sent a long distance fax in the "business center".
The furniture is very very old. The mattresses were worn out.
The trick consisting of dismantling the toilets flush chain to get a tip once repaired did not work.
The hotel needs a complete reno... | 1 | null |
Awesome view, but...
Just back from an epic motorcycle trip to MotoGP in Monterey, CA. My husband and I stayed at the SF Regency our second night out. We were upgraded to a suite due to being members of their Gold Passport loyalty program. This is my first review and I'm pretty good at being objective so here goes... W... | 2 | null |
Only good thing about this hotel: location
I travel very often to San Diego and this hotel is the worst I've experienced. To start, there were bed bugs in my room. Service at the bar/restaurant was awful, you'll be lucky to see a barman behind the bar. Staff was not very friendly, in one occasion I needed to break a co... | 1 | null |
Exceeded expectations
I stayed at the Sheraton Tribeca for five nights in a suite. I was upgraded from a studio suite to a suite, although I don't know how much I gained...the suite was great, though.
The hotel kind of lacks the character that many older or boutique hotels in New York have, but for a longer stay, I'd r... | 5 | null |
Because the price of the room was due to being part of a...
Because the price of the room was due to being part of a conference, it was more than reasonable. I understand for the location, the price of the rooms are usually much more, but I would not pay the $300 + as the rooms are very worn and the carpeting was very ... | 3 | null |
Great Service!!!
We arrived sleep deprived after an American Airlines flight that was delayed due to pilot contract issues. The manger, Sanket, was able to work out a mistake that we had made during booking. He promptly got us into our room and saved our day!! Every staff member we had contact with was friendly and wen... | 5 | null |
DO NOT GET SICK AT THIS HOTEL !!!!
After enjoying a 5 day stay at this hotel with no problems at all, on the very last day of our holiday, my partner experienced a near fatal heart attack in our room and was rushed to hospital at 1am in the morning, where his life was saved and he received excellent care ! As this came... | 3 | null |
Enjoyable stay at the hotel and spa
As I was driving I saw all the palm trees and thought, this would be a good place to stay in San Diego. I also noticed on the sign that they were having a special "Harvest Special" at the spa that weekend and felt like treating myself. I had a nice stay and a wonderful massage all in... | 4 | null |
Nice Rooms, Incompetent/Careless/Rude Staff, Gunfire outside
Our suite at the Knickerbocker are quite nice, but the behavior and attitude of the staff is beyond abysmal.
First, a member of the staff entered our room mid-day unannounced only to apologize after realizing that he failed to verify that we were present. Not... | 1 | null |
Nice place with a convenient location
We stayed at the Hyatt Regency for two nights in November. The hotel is well maintained and the rooms are nice, comfortable and well appointed. The in room amenities (soap, etc.) are very good quality, which is always nice. The hotel also features a roof swimming pool, spa, fitness... | 5 | null |
Worst experience in a hotel ever !
Booked this hotel for a 4 day break with my girlfriend at start of March. I know from being well travelled you don't go to a city like New York to sit in your room but at least you want some kind of comfort.The room we got the radiator didn't work so we reported it as we left hotel on... | 1 | null |
You cant' beat this!
Excellent service, thanks Chris. The room was newly renovated with all the amenities we like to have (stove, microwave, sink, full size refrigerator). The bed was clean and very comfortable. The area is quiet and the rates were very reasonable. The free washers and dryers are a definite plus. I hig... | 5 | null |
Shocking
Put it like this - i only joined tripadvisor to review this hotel. That is how bad it is.
Massively overpriced, we paid $179 plus taxes per night.
Shabby and must have been due a refit even 20 years ago. That said, to be fair it wasn't dirty per se, but when taps are rusted etc it certainly "feels" dirty.
Loca... | 1 | null |
Great place
The staff was very friendly and professional. The bell staff, in particular Joe Fonsela, was most helpful. House cleaning did a very good job. Room was very good. | 5 | null |
Bad front office manager
Booked this hotel through Priceline for the dates 04/12 to 04/16 and got confirmation for non smoking King bed and with Kitchenette.
Upon reaching hotel on 04/12 around 4:30 PM, was told that only smoking queen bed room is available and there is no other option. Even after mentioning that I hav... | 1 | null |
Cleanliness is a low priority...
As we entered the parking garage, I reminded myself that we are in a larger city and that things are often not as clean as in the suburbs. However, once I stepped into the hallway on the 10th floor, I began to have suspicions that this property did not care about cleanliness, and I was ... | 2 | null |
Worst hotel I have ever seen
Staff was incredibly rude. Hallways and rooms disgustingly dirty. Stained carpets and the ceiling in the bathroom was rotting and falling down. You would be safer and cleaner sleeping on the street. | 1 | null |
Like having your own Manhattan apartment
If you've ever dreamt about having your own Manhattan apartment but reality dicates a short stay in a hotel is more feasable, I recommend a stay at the Hotel Beacon on the Upper West Side. My husband & I stayed at this hotel about 7 years ago, and the hotel has been significantl... | 4 | null |
DECADENT!!!
Wonderful stay at Westin St. Francis. The hotel was absolutely gorgeous. Location was phenomonal, right in Union Square. We got a great deal considering the quality of this hotel. Would highly recommend the Westin St. Francis. | 5 | null |
Maybe not the best SF family hotel
Overall we liked this hotel but the check-in experience was a nightmare. As a family of five, we had requested connecting rooms (booking directly some months earlier with a staff member by email) but we were shown to rooms that were next to each other but didn't connect. Despite the f... | 3 | null |
There are better, more updated hotels in this area...
The Palmer House Hilton is rich with history -- but you can gain that history by going there and having a drink at their bar, getting a famous brownie at their restaurant, or having tea in their opulent lobby. Don't waste your money on their rooms. Our first room re... | 2 | null |
Great Value, Excellent Hotel
This hotel was so perfect. I was ill upon my arrival and requested to be put into a room early if something was available. I know this can be a tall order, especially on a weekend! The staff was wonderful, they brought me a bottle of water while I waited and offered to let me freshen up ups... | 5 | null |
very good location, need renovation
the hotel has the best location and also the best lobby, very historical, very "grand", BUT the rooms need to be renovated. The breakfast is very good. theire is a good fitness center but no sauna. This hotel has it all to be the best hotel in town if they put some renovation in the ... | 3 | null |
Is this a Holiday Inn Express?
First and last time to stay at this hotel. Service was fair, they definintly won't go out of there way to help you. The soda machines were empty,no cookies, no microwave in room, could use cleaning. When I got home and unpacked I noticed that I had left an article of clothing in my room. ... | 2 | null |
Noisy!
This is a run of the mill Hyatt that is one of the noisiest hotels I have ever been in. My room was close to the ice machine and it sounded like it was IN my room all day and night. Outside traffic noise is not at all muted and very loud with excess truck noise. The halls are noisy, the door slamming was noisy, ... | 2 | null |
Bad , bad , bad....
The Hotel is ok, but what is unacceptable is that there were cockroaches in my room and
other insects. Totally unacceptable. | 1 | null |
Don't stay in the south tower
I stayed at this hotel because it was the headquarters for a conference I was attending. Huge mistake! The rooms, yes rooms, that I was assigned looked nothing like the pictures of the rooms that they have on their website. I was given my room key for the south tower...the old tower. The f... | 1 | null |
Nice, clean and has character
This place was in a great location, it was clean and had character. The price is good, it is close to Pike Market and the staff was helpful and nice. It was clean and felt safe. We had a private room with our own bathroom. I wouldn't say there are any frills in this place, but it's not a c... | 4 | null |
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