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Disappointed. :*(
Firstly: This place is a labyrinth. Half of my time was wasted trying to walk back and forth from the hotel to the casino and back. Literally, there are doors in certain areas that connect to other USEFUL hallways, which you will find open and closed at different times throughout the day. Fabulous! I ... | 2 | null |
Great old Grande Dame of a hotel, with an AMAZING gym facility
Great older property, with a not so great history - while on my business trip, I was frequently reminded by locals that this was the hotel with the Legionnaires' Disease breakout years past.
I really enjoyed this hotel. The location was excellent within eas... | 5 | null |
Location! Location!
We stayed here for 4 nights last week. My husband was attending/working at the National Sports Convention. Me and our 4 1/2 year old were along for mini vacation. We had requested a harbor view room when booking the room. At check in I was told it was $40 addl per night, did not pay that. She ended ... | 4 | null |
Welcome to Hotel Hell: Pandemonium from Midnight to 4:21
The Good: Beds were comfortable. Valets were very friendly and helpful.
The Bad: any Airport Hotel is an indicator (never wrong yet, so I really should call it a Guarantee) that maintenance and condition will be dated, or minimal. A warm, humid hotel with old car... | 1 | null |
Four star premise, service and amentied need a little work
This is a very nice hotel with thoughtful staff. Well decorated with spacious rooms, the location near the White House puts it in the heart of the District. It is nearest the McPherson rail station (Blue Line from DCA and Orange Line to other points). If you've... | 4 | null |
Great location and views
I stayed here in late May for a conference and enjoyed a very comfortable stay.Check in was flawless and staff were very friendly; as SPG gold I was offered a choice of rooms including club level. Though my room was not yet remodeled, it was still comfortable and had great city and lake views t... | 3 | null |
A wonderful stay
I recently attended a week long conference at the Crescent and it was fabulous. I was there for six nights. Check in was a breeze and the staff was very helpful and even more so, happy and friendly. The room was very comfortable as well as the bedding. (Love the bedding!) The grounds were kept in immac... | 5 | null |
One night business stay midweek
I really enjoyed my quick one night business trip here. It's nice to sit in the lobby and catch up on some work as the vibe is great- nice departure from some of the less interesting hotels and locations I usually travel to. While there I met Laurelin the W Insider. She had a ton of idea... | 4 | null |
Great location, amazing Staff!
Loved the Ocean Beach Hotel! Great staff, super dog friendly, right across from the beach and the local entertainment & shopping.
We stayed on the first floor, room suited our needs, its not overdone or plush but it was just perfect! The courtyard was very nice and pretty. We will for su... | 5 | null |
Exceeded my very high expectations
I was spending time in NYC on my own and was looking for somewhere I would feel comfortable. I realy liked the reviews for the Library Hotel and it's location was also perfect for me.
Most of what I liked about the hotel has already been mentioned but I want to add that the Library H... | 5 | null |
WORST $200 HOTEL IN NYC!
We stayed over Thanksgiving weekend 2012. The only thing good about it is the location and concierge. Do not stay! The lobby welcomes you with warm wood and a badly torn couch a simple cover would have helped. Our sink was stopped up and stunk, shower didn't work, windows stuck, and we called f... | 1 | null |
Under construction
I have been staying at the Whitehall for years and my last trip at the end of June was a real disappointment.
The place is in desperate need of renovation, and this is underway--so be aware, there is construction as of June, 2012.
I got to my first room and encountered a TV that only broadcast old f... | 1 | null |
High Prices for extras
We stayed here after winning the bid on Priceline. After reading other reviews I called the hotel to request a courtyard view and could not believe they would charge $20 a night extra just for a courtyard view! And as everyone else was saying on these reviews the parking price is ridiculous also.... | 3 | null |
Paper-Thin Walls
For those of you who know Japan, you know that building materials are not designed with soundproofing in mind. The Japanese, especially those who live in the big cities, try to be respectful and relatively quiet. This is a hotel built with that in mind.
I don't think the walls are actually paper-thin a... | 1 | null |
Over the top customer service
I don't get the other reviewer's rant about the hotel being noisy from aircraft. If you travel much at all you know that sound comes with staying near an airport. With that comes the luxury and convenience of having free shuttle service to the terminal (and extra time to rest) and without ... | 5 | null |
spare Marriott
This has to be one of the sparest Marriotts I have ever stayed at. The room had NO decorations--really! There were two small pictures next to one of the beds, but the entire wall across from the beds had nothing on it! Which was a problem, since the bathroom was really small and not well lit. It would ha... | 3 | null |
Could not have been better!!!!
I traveled frequently before retirement and usually stayed in 4 star hotels. The Admiral Fells Inn was one of the best hotel experiences I have had! The rooms are beautiful and spacious, the room service from Meli's is excellent. But the best memory is of the staff- Hakeem, Rachel, the va... | 5 | null |
small room, but nice
We chose this hotel because of it's great location downtown (easy access to BART and Muni) since we weren't going to have a car and it's reasonable price. The location was actually as good as we'd hoped. This would be a perfect hotel for anyone traveling alone. The room was very small for 2 adults ... | 4 | null |
Stay anywhere but here!
My husband and I booked a block of rooms here for our wedding. We got married downtown but due to a couple conventions, we were unable to book any hotels downtown. We chose Comfort Inn because they had an indoor pool and we knew it would be a hit for the kids.
We booked the presidential suite fo... | 1 | null |
Excellent Location- Some Small Lapses
The Parc 55 is a behemoth of a hotel in the heart of San Francisco. Fantastic shopping and tourist attractions are just steps away. Staff was very friendly and efficient upon arrival. The lobby looks newly remodeled and freshened up. The hotel feels very much as if it is in transit... | 4 | null |
Horrible.
When checking In the Front Desk Clerk Did not look professional. Second he was not at the Front Desk and had to wait 5 minutes for him to come out of the back office for which you can see he was on the computer.
I wanted to split the bill with a friend of mine 50/50 , was told that was fine and to pay upon c... | 1 | null |
worst best western i have ever stayed in..
I stayed one night in this hotel as i was planning to visit hollywood. According to their site, the total amount for my reservation was high. During the checkin they asked me to pay extra $$ money for parking. Other than that, although they are telling they suppling " HIGH SPE... | 1 | null |
Amazing Stay
We stayed here for our last night of 5 while visiting New York. We were greated with amazing staff who were very helpfull. We had access to the lounge which was out of this world and a real lovely treat to end a busy few days sightseeing. The suit was fantastic with an amzing view of Miss Liberty. We were ... | 5 | null |
Would not stay again
First the good...excellent location and the view from our room was fantastic! The staff...those that knew what they were doing, we're friendly. The guest services line wasn't very knowledgable but that probably has more to do with training rather than the individuals.
The bad...the hotel is pretty ... | 2 | null |
You get what you pay for
My husband booked this hotel because he used credit card points and our stay was free. Little did we know that the rooms were going to be just as small as the other hotel we stayed at in NYC on this trip. We really just felt out of place in a sea of international tourists and youth trips. Never... | 2 | null |
Nice budget motel, high taxes
Checkin was quick and the Room 209 was nice but basic. No smell and the AC was running, keeping it cool. Internet was acceptable, though I got dropped a couple of times. Large counter and small bathroom with shower and tub. Every place you ever wanted to eat is within 5 minutes including a... | 3 | null |
Charge for Air
This is my fourth time staying at the Marquis and I hope it will be my last. My husband has a business meeting there once a year, but every year it gets harder to tolerate. The crowds just to get to the elevators are stifling. Since a lot of the clientele do not speak English, someone should show them ho... | 1 | null |
Most awesome best place for a long stay in San Diego
The location of the hotel is such that all activities within San Diego are easily reached. The Hotel Services were awesome with an excellent selection of breakfast and dinner items. The suites are every bit the best rooms to relax in after long working days. The hote... | 5 | null |
Have Hotel Will Travel
If I could take a hotel with me on my travels, it would have to be the Drury Inn in Memphis. I needed a pet friendly hotel and fortunately found it in The Drury Inn.
This hotel is right off the interstate, close to several nice restaurants, and offers plenty of parking. My room was not far from ... | 5 | null |
New York has a different normal
Debated the rating on this one; 3 vs 4, but frankly, guest rooms are the most important aspect of the stay. This one let me down a bit. First, the Affinia Manhattan is clean, has an attractive lobby, and an excellent, if underpopulated, staff. The room was very small, about 20% larger th... | 3 | null |
Don't stay here it's the worst hotel I have ever seen
After staying at over 9 hotels before arriving in San Francisco, we were so disappointed with this choice. Don't be fooled by the website promising you high standards of cleanliness and customer satisfaction. It is a dump.
We entered our room and were confronted by ... | 1 | null |
Excellent business traveler hotel
Service was prompt, friendly and efficient.
Marriott Gold floor was very nice.
Room was clean and spacious.
Breakfast was good.
Lobby area is clean and inviting.
Parking was fine. | 4 | null |
A lot to be desired
Front desk staff are not very pleasant. Not 1 of the 2 ladies who manned the front desk ever smiled nor greeted us. We got there early (due to time change and also different time zone) and it felt like we were a bother. Room service staff was very nice, bellhop was friendly. Cleaning ladies though d... | 2 | null |
Dated Hotel , but great service
Hotel room very small for the price, we had 2 adults and 3 kids in room. Our friends had 1 adult and 2 kids in their room and they felt cramped as well. The service is great and lobby very impressive. | 3 | null |
OK hotel, nothing extraordinary
We stayed there for 1 night in June.
Two positive things: view over Lake Michigan is really awesome and the Whiskey Bar on 31-st floor (though a bit overcrowded and loud)
Nothing specifically negative; just standard hotel like many others. Rooms are rather small, but clean; beds are com... | 3 | null |
Location, location, location!
Just 2 blocks off Times Square, The Belvedere was central to everything. We walked to Central Park, Museum of Natural History, MoMA, Empire State Building, Macy's.... Our feet were sore, but a wonderful hotel room at the end of the day was a welcome respite to the crazy that is New York. T... | 4 | null |
Worst shower ever
After spending the day in Charlotte doing a lot of walking, it was nice to get a room and relax and rest. The value was really decent and the hotel was in a great location. However, when I awoke the next morning and was looking forward to a hot shower I was deeply disappointed. As I approached the sho... | 3 | null |
Bring Ear Plugs
It is 2:00 am in the morning and I have not been able to sleep as this damn hotek is close to a railway and I;ve been hearing train horns and noise for the past 4 hours, the hotel is nice as all Hyatt's are but the location of this hotel is HELL. I honestly think planning your stay in this hotel is HORR... | 1 | null |
Style and service
Great design elements, large rooms for Manhattan, the bathrooms are particularly great looking. The service was first rate. And the views from the upper floors are sweeping.
Wifi worked perfectly. Close to subway.
That said, no bargains here. You get what you paid for: a stylish contemporary hotel wi... | 4 | null |
Torrey Pine Beach Visit
Got in town around 1:30 pm, and wanted to see if they let me check in early since check in was at 3:00pm and they were so helpful and accomadating and I greatly appreciate it. Love the extra touch the houskeeper does with tissue and towels. | 5 | null |
Really needs some work
I travel all over the world and typically stay at the Mandarin or Plaza in NYC. Stayed here at the request of a friend. The location was great as mentioned and was upgraded to a Tower room (with a nice view), but was greatly disappointed with the room. The carpet was old and worn out, the wallpap... | 2 | null |
All you need
North of the city. About 10 minutes drive to the city center (6th street). Good hotel. Everything you need is in the room. Fridge, microwave, towels. Room was proper. Inclusive breakfast with bagels, eggs, waffels, yoghurt, muffins etc.
What the title says: All you need. | 4 | null |
Not close to Universal Studios!
I booked this hotel through Bookit.com because it said it was a ten minute drive to U/S, however, it was Not! I might be if your driving 80 and ther were no traffic. The front desk staff gal that checked me in was not very friendly and a bit unproffesional as she and another staff member... | 1 | null |
Best customers treated with a lack of respect-Platinum
Courtyard Marriott Boston Copley Place GM, Bernardo, does not return telephone calls of its Platinum members that complain.Inexcusable! Stay at the Westin- it is in a much better area.
The hotel is a dumpy courtyard that has not one attribute that would explain arr... | 1 | null |
Nice, but with some service issues
Arrived on a busy weekend evening, there was quite a line of people waiting to check-in, but only one girl behind front desk. She was friendly and doing the best she could, but it took a while before I was checked-in. The procedure is even more lengthy as they require car licence plat... | 4 | null |
Loud hotel!
We arrived late with kids in tow to find ourselves stuck in extremely small rooms with impossibe noise from the street and rooms next door. No effort was made to help us other than offering earplugs. This must happen a lot! There was hardly room to move between bed and bathroom. THere is no water provided i... | 2 | null |
Never Again
We stayed for 2 nights April 28th to 30th 2012. The hotel has no in room information on pool hours, shuttle, room service. They have decided to cut back on this necessary information. We asked about the trolley shuttle and were told the wrong area to wait for the shuttle. We called 9 times to set up a wake ... | 1 | null |
Central location
We spent three nights here. The hotel is well located in the CBD. Close to Quincy Markets and the metro. The front desk were efficient and friendly. We checked in at 6am and our room was ready.....a nice big king sized bed in a spacious room. I would stay here again no problem. | 4 | null |
Great experience!
We stayed at this hotel due to ratings on tripadvisor. It is spotless and beautiful. The hotel is small but it is so gorgeous that the size becomes a non-issue. The windows were open when we checked in and, for this Louisiana mom, that was surprising! But, since we were in San Francisco, it was refres... | 5 | null |
Iconic maybe but RUDE
Our family stayed at this hotel for six day. For six days we were treated rudely. There where five of us, my husband, myself, 14 yr old,11 year old and 70 yr old active grandma. Upon arrive in taxi, no one greeted us, offered help with luggage (we had to ask for help) or really even acknowledge us... | 2 | null |
Weak link in Kimpton chain
This hotel was a disappointment. The room was small and cramped, which wasn't that unexpected, but the strong musty odor was an unpleasant surprise. The room continuously smelled like a musty attic. The best things to be said about the room were the good shower (in a cramped bathroom) and TV ... | 2 | null |
Nice place for a quick business trip
Nice quick walk from McPherson Square metro station and interesting touristic sites like the Occupy tent city in the park (most inhabitants seeming to be hanging at the Starbucks across the street - sense of irony was lost by the Facebook generation somewhere along the way between S... | 4 | null |
Old 3 Star hotel with 5 star service
The New Yorker is a famous landmark classic art deco hotel built in 1930,
somewhat renovated in the 90's after is was bought by "the unification church" ( a religious cult).
Pros: Great ocation at 34/8 right next to Penn Station. The rooms are clean although on the small side, fre... | 3 | null |
great service, boring location
The best part was the staff. Exceptional service all around.
Worst part was the location. Although the park is close by, there is hardly anything to do. Ths area shuts down at 8pm. Definitely have to travel to another neighborhood if you're looking for bars/restaraunts.
The rooms are kin... | 3 | null |
$62 Parking!
I really enjoyed the location. It is four blocks from the Chicago Theatre so my wife and I walked to a concert. The red line el train is on State Street which is literally out the side door so my wife and I walked right out the door and caught the train to a Cubs game. Millennium Park is two blocks away so... | 3 | null |
Nice, renovated Hampton Inn
This is my 3rd stay here for business, and this time a coworker joined me. This is a nice, newly renovated Hampton Inn. The staff is very friendly, the breakfast area is nice, and the location is very convenient to most of Memphis (just in from the interstate). It's also in a very safe part ... | 3 | null |
Best bang for the buck in Austin!
This place was the best bang for the buck! If you are looking for a fair deal with clean rooms that are suites - this is the place. No frills but no drama either! From past post I thought security would have been a concern but NOT AT ALL...Will be here again. | 5 | null |
Strange room configuration
I was in Chicago for a convention in the hotel. I am a platinum Marriott Rewards member and was assigned a room on 10th floor. When I arrived on the 10th floor it was a mixture of meeting rooms, hotel rooms, and staff facilities. This made for a more noisy and sort of strange experience as if... | 3 | null |
Decent digs near all
My husband, 7-year-old son and I stayed here at the end of March for 3 days. Hubby had a conference so proximity to convention center was a must. The room was fine. Clean, basic room. My son and I enjoyed the indoor heated pool. The gym facilities were also nice. I would skip the buffet breakfast. ... | 1 | null |
GREAT VIEW
Our room was on the 16th floor with great three sided views of downtown San Francisco, very pretty. There was a sun room to sit in with floor to ceiling windows to enjoy the view. The whole experience was a nice treat ! | 5 | null |
Good place but know what you want from a location before booking
We hadn't booked accommodation about a week before we were due to arrive in NYC, so many of the TripAdvisor top recommendations were booked up. Added to that, prices were very high for anything that didn't look like too much of a gamble.
We stayed (3 adul... | 4 | null |
Wonderful service
Our plans changed after we had made reservations- we needed to add another guest to our room- thus requiring a room change. The staff- manager, Giselle and front desk staff, Stephanie and Andrew were both friendly and helpful in making this happen. Throughout our stay, each member of the staff we enco... | 4 | null |
Not your typical Wyndham
We decided to take a trip to San Diego based on a Groupon offering. We thought we researched the hotel well, enough doing our due diligence with the photos/Wyndham website and reputation. The photo in the website is completely misleading, as it has been shot at an angle to make it appear to be ... | 1 | null |
Not a great hotel to stay
The rooms are smelly - looks like a ghost mansion. The only good part of the hotel is that its on the Civic Center BART/Muni stop - hence everything is quiet conveniently located. We had to stay for 2 nights and preferred this place for its location. You have a 24 hrs Subway opposite the hotel... | 2 | null |
Great hotel, awful service
The Redbury is your classical Hollywood Hotel. The parties are absolutely amazing, and for a hotel that's so hip and cool, with incredible large rooms, it's an amazing place to stay.
I would stay there in a heart beat next time.
There is one big issue though. The cleaning was horrendous. One ... | 3 | null |
5 Stars but almost 4, Hilton Houston Plaza-Houston Medical Center
Tripadvisor calls this the Hilton Houston Plaza hotel, which is probably the official name. It could also be titled the Hilton Houston Medical Center. It is the closest Hilton to all the large Houston hospitals, including the following: Texas Childrens H... | 5 | null |
Excellent experience!
My husband and I stayed for two nights recently and had a lovely time.
Location is excellent easy access for all the sites and across the road from the tube station.
The room was more than adequate and the bed was heavenly! [I have a bad back so comfortable beds are important to me]
We did not ea... | 4 | null |
Terrible
Had a meeting at this place. Not sure what possessed this group to meet here. Just horrible. Changed rooms twice because the very prevalent mold smell. Next room was better but decided to spend the entire stay without using the air or heat. Vents in both rooms were dirty and obviously the filters hadn't been c... | 1 | null |
Are you kidding me
first...the garden level via bungalow units SUCKED. A very very cheesie for the price. They charge 11.95 for parking that is so unaccommodating. Unreal. Try the towers,they more pleasant. Just remember the parking. Given that you are looking for a place to stay, please make it your very last choice.W... | 1 | null |
Couldn't Sleep with Hotel Lobby Rented for Reception/Event till 1am
Traveling with 2 kids wanted pool view room, none available and they recommended a different area for a quiter stay. When we came back to hotel saturday night and entered hotel lobby, we were right in the middle of a reception or party that someone had... | 1 | null |
Great stay at Affinia 50!
My two daughters and me spent 15 days at Affinia 50. Very good hotel located on 50th Street, at the corner of 3rd Avenue. The room was clean (we chose a large Junior room with 2 comfortable double beds plus a sofa-bed, a full kitchen and a convenient bathroom). The staff were friendly and help... | 4 | null |
Great Ball Game/Center City Stay
All the staff was very friendly. Great location on Broad Street. Subway entrance directly outside the hotel to the stadiums and many theaters across the street. Many restaurants close. Enjoy a night in Philly, see a ball game, a football game have a great time. I would recommend this ho... | 5 | null |
Great staff, but very poor quality interior
We just needed a bed for the night for our last night of holiday. Thank goodness we didn't stay here any longer! Had read the Trip advisor reviews but didn't think it could be that bad - it was!! Huge queue to check in. Shoddy reception, just dated. And once on our floor it w... | 2 | null |
Nice hotel, good value
We were in the Denver area to visit family. We chose this hotel because it was conveniently located for the things we planned to do.
The rooms were clean and had nice furnishings. The bathroom area was nice, although they put a cover on the tissue box which then got soggy from the steam in the b... | 4 | null |
GOOD VALUE FOR MONEY PAID
This is a basic hotel but good value for money paid. The service was good and the room small but clean. Coffee and tea facility in reception and water left each day in the room. The location is handy for eating out in Little Italy or Chinatown but easy to get to mid town via subway or bus. The... | 3 | null |
A Pleasant Surprise!
This hotel has blown away my perception of Red Roof Hotels. I had always believed them to be lower standard places more suitable to students and such. This hotel was every bit as comfortable, clean and enjoyable as any moderately priced facility and they do it for less.
I believe the management mak... | 4 | null |
Great location, poor value
For years the Empire Hotel, across the street from Lincoln Center, was a seedy, rundown venue. In those days, it deserved the comment I once heard from American composer Morton Gould: "I don't mind the cockroaches, I just wish they wouldn't charge you double occupancy for them." But the hotel... | 3 | null |
Great for the price.
After many hours on expedia and other hotel booking sites found that this was cheaper to book via the hotel.Loved the art deco lobby. We had a suite for 3 of us. Yes it was difficult to get in the room ( but you can put the bed settee away during the day and quite frankly after a long trip from UK ... | 4 | null |
Hilton or Not Hilton ? That's the question ....
Whether this hotel can be branded as a Hilton is a matter of debate.
The building itself has been built on the very same blue prints they used for a few others Garden Inn / Doubletree in the same neighborhood. Narrow and tall building. When entering the small lobby, you f... | 4 | null |
Great location...nice accomodations...good service...but
Great location...nice accomodations...good service...but there were enough small annoyances that added up to spoil the overall experience for me. Here's the good and the bad.
Good:
1. You really can't beat the location...you're close to Grand Central Station, Ti... | 3 | null |
Nice room but very small
The location of this hotel is very good. Walking distance to shopping, restaraunts, cable car, etc.. It is a nice hotel with a starbucks, gift shop, and restaraunt. The hotel itself was nice and the staff friendly. The rooms were clean and up to date, my only problem is the rooms a rather small... | 3 | null |
Service Issues
I'm not sure about the commitment to service at this hotel. When I checked in, there were 3 people behind the desk talking. I had to wait until one of them, looking annoyed turned to help me. She put me in what has to be the worst room in the hotel, tiny and dark and a little worn. I have never before do... | 3 | null |
Good location but...
The good central location is the only positive thing of this hotel.
The staff is very ill-mannered and uncaring in general.
The room safe didn't work, we left a pair of sunglasses (expensive ones) on the room and they were stolen. Manager didn't seem to care at all about it.
The elevator was oft... | 2 | null |
extemely good value, clean, well run and great staff
I purchased via Kayak/Hotwire and got fantastic price. I was apprehensive because the price seemed to be low for a quality hotel. I was very impressed with all aspects of this hotel. If you are paying your own expenses this is a fabulous buy.Ttwo rooms with nice outs... | 4 | null |
STAY AWAY!!! Security staff: Completely rude & chauvinist treatment
The security was very abrasive to me during my time there. I found them to be rude and when I asked them questions, there were two in particular that started making fun of me and reprimanding me as if I was stupid. They would say "Why? Why are you aski... | 1 | null |
Initial appearance
Arriving at the host hotel, one would think that this is going to be a classy place with doormen and front desk staff in black attire and orange ties.
Checked into the room and the air conditioning unit was dripping onto the carpet by the room door. Mold? Repacked and got another room. Had to have th... | 2 | null |
Location & rooms great, staff horrible
The surly and unhelpful front desk staff don't fit with what I've come to expect from a W hotel. Room was fine, location is great on Union Square. Bellboys were horrible, despite calling twice for help with luggage on checkout, no one came for half an hour. When I went down to bri... | 3 | null |
4 Star Hotel? More like 2 Star
We checked into the hotel and requested a king bed and were immediately given attitude and denied our request. We walked into the room we were given and it was tiny, dark and dingy. The bathroom is so small that we had to walk into it sideways. We do not recommend staying here...especiall... | 1 | null |
Great place to stay
The staff are real pros from managemnt, to cleaning, to restraunt.They value there guest. They will do whatever it takes to accomadate their guest. Great place for business or leisure Close proximity to the airport the market center, medical district and downtown added with the profesional and curte... | 5 | null |
Good location
Elegant and quiet. Rooms are smalls but have comfortable beds. No fridge in the room.
The rest of the hotel is well furnished. The center of New York and especially Times Square is a ten minute walk and the shops are very close. As soon as you get out, you start to feel the essence of New York. A very ni... | 3 | null |
Just average....
I really was disppointed by this Renaissance property which does not stand up to the level of others in the US or abroad.
The room was ok, but a refreshing restoration is badly needed. The staff at the desk was friendly and helpful, even if the lady, upon checking in, was not really customer oriented a... | 3 | null |
really awful service
For the price you pay you think that you can leave your luggage for few hours. We party of 40 people checked out at 7 am wanted to leave luggage for 3 hours. they told us they can't do it. REally sucky service for $420 per room. | 1 | null |
Better than we expected...
We stayed for 4 nights over the 4th of July week. We were there for a dance competition. The hotel was packed to the rooftop with people and children everywhere, but we expected that. It was also the hottest week in recorded history according to the local news and that made guests a little te... | 4 | null |
Great Location
We ony stayed one night so didn't have time for a complete impression. On the good side the hotel is in an amazing location and the staff are all very nice and helpful. On the flip side, I get the sense the property needs to be refreshed. The rooms are very average (keep in mind this is a Westin so avera... | 3 | null |
Worse than you can imagine
In the first night I stayed in this hotel, the cold water faucet on my shower didn't work so only scalding hot water came out, water poured out of the ceiling when the person in the room above showered, the refrigerator leaked foul smelling water all over the floor and the wifi and TV didn't ... | 1 | null |
Location, location, location... OLD and SMALL!
Lots of action... transportation, theatre, restaurants, parks, museums, shopping, Starbucks, and ambulances!
Great staff that were very responsive to our needs (smoking neighbor, noisy neighbors). Very friendly. Fast elevators too!
Had issues with double (not queen!) beds,... | 3 | null |
Nice long weekend
We drove out from Phoenix to enjoy a long weekend away from the heat (and also to get in a SeaWorld and beach weekend). We made a good choice with this hotel. Excellent location, super friendly staff (all around), nice rooms and a wonderful pool area. Best hotel breakfast buffet (for this class hotel)... | 4 | null |
Very helpful staff
This hotel has a great location in Chelsea, easy to find between 8th and 9th Avenues, within easy walking distance of most of the Manhattan areas a tourist would want to visit.
The breakfast area was light and airy and well-maintained; bed and room were clean and comfortable.
Above all the reception ... | 4 | null |
How can this be a Conrad hotel?
After a stay last year in the Conrad in Brussels (an excellent hotel), we were really looking forward to the Conrad in New York. What a tremendous disappointment it turned out to be. If this hotel would subscribe to the Hampton philosophy "If you're not 100% satisfied, we don't expect yo... | 1 | null |
Not a great experience
Stayed at the Revere while in town for a conference, the week of April 30th. Not sure why my expereince was so different from others, it looks impressive, but there was no substance. There were dead ants on the bed (I was on one of the top floors not sure how they got there). The water was either... | 2 | null |
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