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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Lack of hospitality
Overall this hotel is below mediocre! My husband and I chose this location because it was close to the Mayo clinic. I was undergoing some procedures. The location was not in a very presentable place. The hotel right next door was abandoned and the neighborhood looked questionable. It was under remod... | 1 | null |
Good hotel with reasonable price
If you are on a budget and need a clean and safe room, hotel Carter is a very good choice. It is clean, safe, has a good location and reasonable price. The only thing we were not prepared to is that they do not provide towels but for 150 USD per night in the heart of New York city you c... | 3 | null |
Nice comfortable hotel in a Excellent CITY!!
We travelled to NYC for our Honeymoon, and had the time of our life!! We arrived at The Wellington Hotel on 27th November 2012 (For 5 Nights) after a good flight we were pleasantly surprised... Nice clean warm hotel. The elevators are way too small for the size of the hotel ... | 4 | null |
ARE YOU KIDDING ME????
When we arrived there were people, apparent full-time residents carrying on, throwing cigarettes off the walkway socializing with their room doors wide open. It was after midnight! I had alerted the staff before I even stepped in building to check in! I told them I didnt want a room anywhere near... | 1 | null |
Thought it would be better
FIrst there was no complementary water for coffee, second, the "valet Parking" was $38 per night, No refrigerator, the coffee machine was a terrible mess. It left coffee grounds in the finished cup, and grounds all around the machine. I didn't clean it up, left for the afternoon, came back AF... | 1 | null |
Modern urban oasis with parking!
Staff is excellent, a heated pool, parking, & restaurant on site = Very comfortable stay!
Some think the "Tenderloin" neighborhood is sketchy, but it really isn't at all!
The Phoenix is centrally located. The bed was comfy!
I liked the complimentary morning treats with coffee by the po... | 4 | null |
Godawful.
Cheaply built, with paper-thin walls. Service was poor--hotel seems way understaffed. No one cleaned my room the first night--I left at 8:15 a.m. and got back at 8:15 p.m., and no maid had been anywhere near it. There were no water bottles in my room, free or for a charge, and the water from the tap tasted li... | 2 | null |
Admired Much. Slept Little.
My husband and I just returned from a night's stay at the Radisson Blu Hotel. We were in town for a concert that evening and were quite tired and in desperate need of a quick nap when we checked into our room. Catching any sleep was an impossibility. Maybe it was the fact that our room was l... | 3 | null |
room so small
My husband and I stayed for 3 nights the room was so small there was nowhere to open our case bathroom small very little room for toiletaries. Bed must have been 4 ft wide We are not large people thank goodness but the size of the room was terribly cramped.Check in at 1030pm took ages as people were compl... | 2 | null |
noisy
Spent 3 nights here and found it to be very noisy. There was an inter connecting door to the next room and we could hear the conversations next door as clearly as if they were in our room.
We could also hear all the street noise despite being high up, so the windows are poorly insulated.
Room etc was OK and great... | 2 | null |
Happy with Renaissance
Stayed one night before early flight out next day. I was happy with the rate with AAA w/breakfast and I think a good value in comparison to other LAX hotels. Room was updated and quiet given location and the shuttle service was good also. We did have a late dinner and while the food was above ave... | 4 | null |
super soundproof windows, comfy hotel
would probably only stay here again if have business in the hotel/immediate area. it's a bit out of the way to get to the rest of the city, tho it's convenient for the airport and south station via silver line. the 6min cab ride to the airport is $20 or something. very good, friend... | 4 | null |
awesome location and price, but far from perfect
I stayed in this hotel for 5 nights on a business trip to NYC. The location and price were my main reasons for choosing it, and it could not have been more convenient to my business needs (all in midtown) and to restaurants. There is a subway stop (blue line) just around... | 3 | null |
Excellent, Friendly Service
Had family fly in for a weekend recently and I reserved two rooms at the Hilton New York for them. When they checked in the front desk staff was extremely professional and friendly. I am an Hilton honors Diamond member and I chose the option to have an upgrade to a suite if available. To my ... | 5 | null |
Renovate and make over needed!
We stayed at this hotel on the recommendation of friends... but they must have stayed at this location years ago, as it sadly is way overdue for a face-lift! The hotel could have been nice in it's day, but we would currently never consider staying there again anytime soon!
It was so dirty... | 2 | null |
Awful
I stay in about 40 hotels a year and this is the worst I have stayed in. From the moment you arrive with the disinterested valet into teh music blasting out in reception to the tired rooms (no fridge).
I also paid extra to stay on teh club floor, teh cnapes in teh evening were a token offerring and at 4 in the mo... | 1 | null |
An extra special Homewood Suites
We like staying at Hilton properties because of they are consistently clean, comfortable, well staffed and reasonably priced. This property was no exception. There was a snafu upon checking in which was totally my fault. I had reserved my room for the wrong weekend! The front desk manag... | 5 | null |
Very Nice Hotel
We stayed at this hotel for 3 nights. The hotel was very clean and the customer service was excellent. It is a short walk from Union Square and there are many places to eat in the area. At night however it gets a bit shady with a lot of homeless and questionable characters wandering about. We stayed in ... | 4 | null |
Great Hotel, Good Location
We chose this hotel on price and for its location to an express subway downtown. Ask for a high floor and you'll get a renovated room. It's defiantly above Days Inn standard and the room was complete with coffee making facilities, iPod dock and large TV.
A few places on Broadway to grab food ... | 5 | null |
Standard Hilton
This hotel is very standard Hilton standard, nice and clean rooms with good facilities. Friendly services, nice staff etc. Can't really complain about this hotel. If anything, that is the bar is too small and is located in a corner with no windows, pretty pathetic, I think this is the only down side I h... | 4 | null |
Dirty Room & Surly Staff
I stayed at the Sheraton Philadelphia Downtown Hotel for 4 nights in May 2012 and will not return.
Upon entry to my room, I noticed that the carpet was quite dirty. That's understandable, considering it is a beige carpet that I am sure gets plenty of traffic. What is not understandable is how ... | 1 | null |
thin walls, very noisy
The location of this hotel was great, however the walls are super-thin, leading to a very noisy hotel experience. I was kept up late every night there due to the noise level both inside and outside the hotel. | 2 | null |
Bed bugs
It's a lovely hotel with a lot of history, and I was interested because of that, but I also booked a room here because there were no reports of bed bugs in the hotel on the internet. However, I was bitten by one while I slept in room 205. I realize there's a bed bug epidemic in NYC, but if I am paying a few hu... | 2 | null |
It's terribly Expensive, but not High End
This is a good, not great hotel. Reminds me of many European hotels. Good Staff, reasonable price, decent sized rooms, close to where you want to me. Not a bad place to stay at all. Just not something unique.
I will stay here again. | 3 | null |
comfortable, clean, convenient, and friendly
We flew in from NYC and we're driving to Salt Lake City and choose this hotel because it was convenient, right off the I-15 exit. We were delighted to find a comfortable and well-managed hotel. The receptionist was as friendly, personable, and welcoming as any I have encount... | 5 | null |
You get what you pay for... which isn't much....
My friend and I reserved a room here for the American Idol auditions in Charlotte through Orbitz. There was one girl on duty, who never greeted us and was constantly on the phone (and trust me, it was NOT a business call). She couldn't find us in the system, despite us h... | 1 | null |
Hyatt is going downhill fast
Very noisy, train on one side, freeway on the other, noisy in-room vent system (not central air conditioning). The HVAC might has well have been a window unit. We booked 7 nights, for an in-house business convention. We did not want to move, because we were exhibitors. They moved us on day ... | 1 | null |
Not one I will repeat
Yes, great location
Yes, they had availability when no one else did
Fine if you are a backpacker with low aspirations and not much in the way of expectations
No for any one else
Not dirty exactly - old, tired, dingy. loud (I stay in the city a lot so know what normal noise levels are). More like a... | 1 | null |
Superb Staff
The Four Seasons in Seattle is a beautiful hotel in a perfect location, but what sets it apart from other hotels is the magnificent staff. The front desk is very accommodating. The concierge arranged wonderful in room massages for us and provided excellent directions to our destinations. The wait staff at ... | 5 | null |
Loved Travaasa!
Our girls weekend at Travaasa was amazing! Spent 3 nights during Easter weekend and we could not have asked for more. We did the Total Travaasa package and had a canyon view. The room was very elegantly decorated and good sized with two queen beds. The staff was extremely friendly as well as the other g... | 5 | null |
Not a Luxury Propety at All
Oh I wish I were back at the Inter-Continental! I stayed in the older tower of the hotel and you could tell! The carpet was brown and dingy, the room was small and the shower stall was not more than 3x4 feet. The only reason I stayed at this hotel was because a conference I was attending was... | 2 | null |
Excellence
We stayed her for 3 nights on our trip to San Antonio. Could not have imagined how great it would be. The service was excellent. The room was clean. Also, the complimentary breakfast and dinner was great! The hotel was right on the back of the river and is centraly located to everything. | 5 | null |
Needs major work.
No hot water for the first two days. After 3 complaints we got moved down the hall to a room with warm to cool water in the shower. I will not stay at this hotel until they complete their renovations, especially the plumbing. | 1 | null |
Good location, mediocre staff
Central location beside the river, nice view. Front desk staff nice but poorly trained, management seems to be the main problem. We travel a lot.... this place needs good leadership! Bathroom is dated. Valet poorly trained. Someone needs to help these youngsters...they seem to want to do t... | 2 | null |
Modern, Clean and good for a short trip
We stayed here over a weekend. The hotel was very clean, looked brand new and the decor was very modern and contemporary. The room was better than even few Residence Inn rooms we've been in. We were put on the 5th floor- the noise from the road wasn't a huge issue though we faced... | 4 | null |
Pool is nice but needs an update
Diamond status hilton member and they did give me a nice upgrade which is why I gave the 4th star. Property during the week was quiet but as another reviewer said the locals definitely show up on the weekend. The pool area is not large enough to handle a full hotel or even a partially f... | 4 | null |
Try next door
Was passing through on business, thought the W chain was decent from what I've heard from this site. I should have read the reviews. Room was cramped, the bed was small, and the front desk staff seemed annoyed to help even though I waited in line for 30mins just to check in. I ended up going to the four s... | 1 | null |
expensive overpriced DUMP
IN FAIRNESS, GREAT LOCATION, 61ST AND PARK AVENUE.........................And that's where the good news stops................the rooms look like people were mud-wrestling and no one cleaned up, in fact, they checked us in to a TOTALLY UNMADE AND UNMAID room, then moved us to another (half hou... | 1 | null |
Not Amazed
I spent one night (10 April) at this hotel to be nearby for an early morning appointment. When I arrived the exterior looked like a youyh hostel or a homeless shelter wpeople milling around outside the front door. The check in went well, the clerk was pleasant and helpful. The one way street outside was full... | 2 | null |
Great hotel, great location
Good, clean hotel in great location. Good sized bedroom. Excellent bathroom, huge walk in shower. Complimentary coffee 24/7. Staff genuinely helpful and very pleasant. Stayed in room 303 which was quiet but close to stairs and we used these rather than wait for lift (The lifts were busy but ... | 5 | null |
The Place to Stay
We stayed three nights prior to flying to Sitka for a 12 day trip back to Seattle. The location cannot be beat. The property is clean and uses excellent external restaurants for breakfast, lunch and dinners, plus room service. The staff was helpful arranging airport transportation, dinners and advice ... | 5 | null |
Lacking Customer Service
The first time we stayed here it was wonderful. We received a room upgrade (which I think most people do) to a Bayside Junior Suite. We were right on the beach. The room was clean and the staff was helpful. The last time we stayed here it wasn't so great. We booked a Bayside Junior Suite and a ... | 3 | null |
Never again in this lifetime
To start, I called the hotel to get the code for a special conference rate. The hotel insisted on booking the reservation for me an told me that it wouldn't affect any promotions or points. That was a lie as it did cost me 4,000 points. The hotel is in a good location, but it's in decay. Th... | 1 | null |
A Beautiful Historic Hotel
I loved this hotel. I really appreciate old historic hotels or buildings that have been converted into hotels, and the Sainte Claire is one of them. The lobby is huge with beautiful moldings, artwork and crafted ceilings. The ceilings are terrific. The rooms have extensive old school tile bat... | 5 | null |
Luxury Suite
First off, the staff at the hotel were wonderful, especially Chris the bellman. He anticipated our needs like a pro. He is the model that all hotel service people should follow. We stayed in the luxury suite with the late checkout breakfast. This worked out great as I had a spa appointment in the afternoon... | 4 | null |
lost, stole, joy ride, who knows where my car was for 5 1/2 hours
My husband and I booked this hotel because of the location. Other review are absolutely correct check in line really long, room really small and afraid bed bugs were in the room. A small chair in the room had a number of white stains(we did not sit in it... | 1 | null |
wear socks in shower
it is a very good location,but so are the ears on the side of my head and they are clean,when you read a review about this hotel you realize it is as bad as the say,its not cheap its dirty,and again filthy carpet,hole in tub that leaks on floor when using,mold does not describe mini frig,dirty wall... | 1 | null |
Excellent location
I stayed in this hotel to attend a course. The hotel has an excellent location, nice lobby and very clean room. Staff were polite and helpful. The hotel restaurant is very modest with very limited menu. Overall very good hotel. | 4 | null |
Clean Hotel, guest experience could be improved
I stayed with my adult son on Thursday and Friday nights. On the plus side, it was a clean big comfortable well equipped room in a hotel in an affluent safe area. On the negative side we had two service issues. My son was travelling on business and his firm reserved Thurs... | 3 | null |
Very happy with the Inn at the Market
The Inn was a lovely place to begin and end our cruise vacation to Alaska.
Location is the key to this property. From SeaTac Airport, we took the light rail to the last stop which was just a couple of blocks walk to the Inn. Going to the cruise terminal, the Inn is just a 10 minut... | 4 | null |
Never more..
The hotel is really expensive, the room was very small no space even for luggages! The hall of the hotel is nothing compare to the room. However the location is great, if you like the chaos of time square, and the room was clean. Anyway I have been very disappointed, definitively no worth for the quality/p... | 2 | null |
Pathetic downgrade
I've been coming to this hotel for years on business and pleasure. I''m in the travel industry, and I have Platinum status with over 250,000 points. Don't come to this Sheraton or you'll be SO disappointed! And they were charging over $450 a night!! They cut out all decent food on the Club floor (no ... | 1 | null |
DO NOT STAY HERE
Musty and dirty and AC did not work. I left the second I walked in the room.
At check-in, the kid at the front said that he needed my card to have a CC on file. Then, he went on to charge the full amount. When I came back from the nasty room a few moments later, the kid would/could not refund my money... | 1 | null |
Ramada should take down their name off of this property.
Let me say first the woman who checked me in and had earlier made my reservation was extremely nice.
The chair in the room was spackled with paint- in some place it dripping so it looked nauseous. The footstool was so dirty9 nothing on it as much as the fact dirt... | 1 | null |
Low Class Room for a High Price
I was very disappointed with my stay at this hotel. The staff didn't seem to care if you had an issue or concern. The room was low class. I really expected more for the price paid. I was staying here for a convention at this hotel, but could have easily stayed at a different nearby hotel... | 2 | null |
Location and service help, but over all a dissapointment
Stayed last weekend for my birthday, it was ok. The hotel is old, but some of the common areas are well kept (lobby and check in). Our room however, which was on the executive floor, was showing it's age ten fold. Marks on the walls, sink and floors, cracking pla... | 2 | null |
A little bit of Texas Heaven
This place is AWESOME. The grounds are beautiful with native Texas landscaping. The pool area is worth the visit - the hotel has its own man made river to float on. The hot tub is the perfect way to end the day in a serene environment. The pool area is open until midnight, so you'll have pl... | 5 | null |
Well situated
Basically, it initially looks a bit above your standard US motel room, however, flat screen tv with hotel cable, modern furnishings and complimentary toiletries in the bathroom.
Nice comfy king size bed, which was interestingly adjustable for firmness, with individual controls on each side of the bed, nev... | 3 | null |
Fantastic stay
Believe it or not, this was the lowest priced hotel I managed to find near the heart of DC that was at least 3 stars. Reading reviews, I knew it was going to be a good hotel, and once I managed to find a deal on the price, I jumped on it. I'm pretty sure I got the best deal ever.
This hotel is much high... | 5 | null |
West Coast Trip 2012
We had a great time at your resort! Beautiful scenery, very clean, peaceful and quiet. We liked the fact that it is very "kid friendly" and that there are many activities for the younger crowd to engage in. The rooms were spacious and kept very clean by the staff. The beach was clean and very close... | 5 | null |
Completely overrated.
This resort was beyond disappointing. As a loyal HHonors member, I was excited to stay at this property for my 30th birthday celebration after hearing so many great things about it. Forget about it...We ended up checking out after the first night because it was such a disappointment. Are the groun... | 2 | null |
Good value and location
We were staying in Seattle for 2 nights before departing on a cruise. Hotel Five was a good choice for our needs. It's located south of the Space Needle and all the attractions there, and north of Pike's Place Market. Reasonable walks to both places. The hotel itself is very funky - bright color... | 4 | null |
While it is a historic hotel, it needs a face lift!
I must say the location of this hotel is unbeatable. It is steps away from Time Square. For the theatre fans, this would be a great place to stay. The hotel's Hudson Theatre still has the Tiffany cut glass mosaic on the walls and it makes an interesting venue for conf... | 3 | null |
EFFICIENT AIRPORT HOTEL
This airport hotel does what it is supposed to do. It provides a free airport shuttle around the clock, soundproof rooms and a comfortable bed. We stayed here twice within the last ten days and have absolutely no complaint. The rooms are spacious although they need an update and a note from the ... | 4 | null |
Wonderful Stay -- Will Return Again
Stayed here for "ladies trip" October 11th thru October 16th. One of our group had not been to NYC since she was 9 years old -- so it was fun to see NYC thru her eyes. The location of the Marriott Marquis could not be better. All of the "hustle-bustle" of Times Square is right outsid... | 5 | null |
Great Business Stay
This is my 2nd time at this hotel but my 1st review. The room I stayed in was a renovated room and a big improvement compared to my previous stay. The staff was extremely friendly, helpful, and accommodating as well as seemed happy to not only be at work, but to provide excellent customer service. T... | 4 | null |
Terrible Customer Service
I'll start off by saying I NEVER write reviews. My short stay at this hotel prompted me to warn other travelers about the worst customer service I've ever experienced.
I had the misfortune of having to interact with a little ray of sunshine at the front desk named Mario upon my arrival at the ... | 1 | null |
FAWLTY TOWERS ON A GRAND HYATT SCALE
This is the first time I have felt compelled to write a review because I have never experienced such terrible service. We chose this hotel on our recent visit to NYC to celebrate my wife's 40th birthday and my daughters 18th birthday, because of its central location and the fact tha... | 1 | null |
A sense of calm
The hotel is in a great central location, only minutes away from Union Square and the cable cars/trolley buses. From the moment you enter there is a sense of calm about the place. The staff on reception were welcoming and the different concierges were fantastic. Nothing was too much trouble for them, pa... | 4 | null |
Poor service
I was not impressed with the service at the hotel. While the check in and check out process was quite smooth, service overall at the hotel was very poor. I had very poor experience with the hotel's room service (was told 45 mins at the time of placing the order; the food did not arrive for more than 90 min... | 2 | null |
Decent, not great
I stayed at the Galleria Park for a week on early October 2012. The hotel is nice and has some historic charm, but lacks some modern elements that would go a long way toward making it nicer. I do think that they are making some improvements over the next year or so that will help, but in the mean time... | 3 | null |
Amazing find- well priced rooms for a great location!
The hotel is located just 5 blocks from Central Park on the corner of 55th & Broadway in the Times Square district. Although I would usually avoid anywhere near Times Square, this was just a few blocks north of being in the main drag (& therefore avoiding the touris... | 4 | null |
Third World Beds
We stayed overnight to be next to BWI for early morning flight. Two queen beds in room 627(?) were concave when we walked in. Laid down and our backs sunk into the middle. Called front desk and told no more rooms. Attempted to sleep together but we both, via gravity, sunk in the middle. I went to other... | 2 | null |
Bait and Switch Billing Practice
I was a guest of the hotel in May. I purchased my room through Priceline. Upon check-in, I was told I was going to be charged a $15 resort fee, which seemed absoulutely ridiculous since the Westgate is not a resort (it has no pool, tennis courts, spa, a minimualist exercise room, and in... | 1 | null |
An excellent stay with brilliant staff
This was a truly excellent stay with fantastic staff and pure attention to detail.
I travel for work at least a couple of times a month. Trips vary from one day to a week usually. I rack up about six months overall around the USA. San Francisco was a four night visit. This was a ... | 5 | null |
BED BUGS!
Don't stay at this hotel. They have bedbugs. I stayed here on June 20, 2012, and woke up the next morning to find bugs in my bed and bites on my legs. When I went to the front desk they denied they had an issues with bed bugs, even though when I looked behind the desk I saw a whole stack of bedbug protective ... | 1 | null |
Funky Fun & Relaxed in the heart of DC!!!!
I was here on business and I because I stayed at this unique boutique property, I had a relaxed blast! The rooms are all funky with veils around the bed; a day-glow striped couch turned toward the entertainment center built onto a pole bolted into the ceiling and floor. The fu... | 4 | null |
Great service, great location, great value.
This was my first time at this hotel and I would definitely stay here again. Every person that works at the hotel that we interacted with was so friendly and helpful. The location is terrific - very convenient to lots of neighborhoods. The rooms were nice and very comfortable... | 4 | null |
Why 4, 5 stars 1? Just 2 stars for me :(
The world known hotel chains, the one in Times Square NY is not much I liked.
First, location ,location, location, that's why I did NOT like. There are many other hotels in other areas that easy to access, because of in the middle of Times Square, too crowded for blocks away in... | 2 | null |
Beautiful hotel. Hospitality needs improvement.
Absolutely stunning hotel in a great area of town. However....front desk was rude and hard to understand. Elevators were painfully slow. When made reservation, told WiFi was included, then found out they charged $15/night, so was thinking a little bait & switch was going ... | 3 | null |
OK for a quick business trip
Stayed two nights here recently for a conference at the Baltimore Convention Center.
Pros: I found the staff to be rather polite, fairly friendly and mostly professional. Location from the Convention Center (and other attractions around Baltimore, if applicable) is a great plus; only took ... | 2 | null |
Decent Hotel In the Heart of Downtown Denver..But parking is a Downfall
We enjoyed our Stay, The Rooms were clean though there was a distinct smell that we figured was caused by the heater, Not a Big deal or anything too much. We love staying at the Hilton as we are Gold Members and enjoy perks such as Free Wifi, Daily... | 4 | null |
Hotel from HELL!!!
I booked this hotel for my in-laws due to the location they wanted to be. That is the only good thing about it!! They just finished their week long stay---big mistake! The pool was not working. Well, that is a maintenance issue. So mid-90's everyday and the pool is out for a week and longer? The mana... | 1 | null |
Convenient highway location
The hotel is on the service road for I-35 which makes it a convenient location for travelers. The hotel staff was very friendly and responsive. While the hotel was clean, it could use a little updating and maybe a fresh coat of paint. The free breakfast is a bonus but after five days, it wou... | 3 | null |
Nice hotel but would want better pricing to stay there again
We stayed at this hotel because of it's convenient location to the Pacific Science Centre and Space Needle, etc. We initially found rooms online at $89 so I called to inquire about the rooms. These discounted rooms are on the first and second floor only and a... | 3 | null |
Hotel Overwhelmed-Staff Couldn't Cope
My wife attended a conference at this hotel...stayed for four nights. I reserved her a suite as a surprise to allow her a little more room and an extra bathroom as she likes to have co-workers and friends drop by. Check in was a disaster. The process was done with a touch screen co... | 2 | null |
quality is, or should be #1
Waqter pressure was poor, WiFi signal was to poor to use in the room and Cell phone serivce was not available. I can see why Hilton sold the facility but why haven't you upgraded to minimun levels for Wyndham? | 2 | null |
Convenient - nice room
Stay went fine(mostly). No complaints. Hotel was right off the highway although you can't turn in the front due to median strip on road. Drive around block to rear entrance. They accidently entered our stay wrong in their system and our keys stopped working 2nd day but easily fixed. No towels by ... | 3 | null |
Great Location in Downtown Boston
Visited Boston on Dec 16-17 and stay at Hyatt Regency downtown. This hotel is right next to Macys and just a 3-4 minute walk from the Paramount Theatre and Redline T Downtown Crossing. Parking is $34 per day in the garage attached, however this trip I rode the bus down from Portland, M... | 4 | null |
Failed to honor rate on reservation
I arrived at this hotel at 1230 am with an emailed reservation. I made the reservation thru the central reservation line and had an emailed copy of the reservation. To my surprise when I arrived the arrogant front desk representative refused to honor the reservation because there was... | 2 | null |
Of similar type hotels- you can do better than this one-its tired
Almost a week in this hotel…sigh, I knew it wasn’t the best hotel option based on prior reviews but it was where my meetings were. I suggest that if folks have an option with a similar price, to pass on this hotel. But its not bad, just not the first cho... | 3 | null |
OK, but nothing special at all.
For a mianstream Hilton this was a bit disapointing.
I use Hilton a lot (Hhonors Diamond status) and did get a room upgrade of sorts when I asked, but that was the only good bit.
Had to ask 3 times to get some water bottles sent to room (even though promised). Nothing provided in room at... | 2 | null |
Lovely Hotel Chain but some little niggles with service
I really like the Fairmont as it's comfortable and friendly. However, I stayed here on two separate occasions in two weeks on business. First week I stayed in the main hotel and had a lovely room on the 19th floor with a view over the town. However, I had room ser... | 3 | null |
Days inn Payne branch Rd. INDY
We travel to Indy every year for a convention. We picked this hotel because it looked nice! No way buddy! Hotel was short handed and our room wasn't service 3 out of the 6 days there. The other 3 days, the maids would try to walk right in...we were told they were short staffed. Don't get ... | 2 | null |
too many to a room
When we went to check in service was a little slow. We got our room but much to our surprise when we entered the room it had already assigned to another guest!! This has never happened to us in all the years of traveling. We then had to go down to the lobby & get a new room. We had to wait again & st... | 2 | null |
Commendation for Excellent Stay
Our out of the country friends, (2 attorneys) stayed at the Town and Country while attending a seminar at the College of Law in San Diego. They were very impressed with the quality of the accommodations and the excellent service they received during their stay. The staff was extrmely hel... | 5 | null |
Service couldn't be worse....
Front desk called our room at 1am to tell us that fire alarm needed to be serviced. No one ever showed up. At 1:30am I called front desk and was told it was handled remotely?! The day before maintenance was called to fix fire alarm - no one ever came until fire alarm started going off in r... | 1 | null |
Great position, Great views
We stayed in Ink48 with a small group of travellers for a 50th birthday. The hotel is very welcoming and efficient. It's situated on 48th St & 11th Avenue in Manhattan. Very close to Hells Kitchen where there are some fantastic restaurants & bars, and only about 4 blocks from Times Square. I... | 4 | null |
Taking Advantage of Customers
I stayed here this past weekend while in town to run the Philadelphia Marathon and was disappointed with the service I received at the Comfort Inn. The Philadelphia Marathon brings tons business to the hotels in the area, and by now they should know exactly what to expect and how to handle... | 2 | null |
Very noisy hotel location
It is 1:15 AM on a Sunday night, and we can hear heavy bass club music from a bar across the street. We are on a high floor so I can imagine it is extremely loud on lower floors. Management told me they were calling the police an hour ago, but music is louder now. Funny to read the reviews fro... | 2 | null |
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