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Tiny Rooms
The average prison cell is 8' X 12'. The room at park central is less than 12' X 18'. Fully furnished there was only room for one person between the bed and dresser. The bathroom was so small that the door cleared the comode by only 1". The walls could be touched by raising both arms with one arm reaching ov... | 2 | null |
Great value except for Wifi & Breakfast
Good stuff:
Large and clean room. The whole hotel feels rather fresh compared to most other ones I've seen.
Pool is large, deep and cousy.
Decent stuff:
It seems an awfully slow WiFi is standard among most american hotels. No exception here. Very unstable and unsuitable for anyt... | 4 | null |
Not bad
The location of this hotel is great - close to Central Park and Times Square and I felt safe walking back to the hotel on my own. The room was a good size, was clean and the shower was powerful.
Bad points - we were in the room 1 minute (we hadn't even found the light switch yet!) and we received a call trying ... | 3 | null |
Zero Amenities
Booked an Executive Level Suite for 3 days. Beautiful spacious room on the 42nd floor BUT, no amenities. No in room coffee and a locked out Minibar with no sign or explanation. So, I called to find out why I could not get in to my minibar to grab a drink. "We no longer provide a minibar." "Huh? OK, thank... | 1 | null |
Ok stay at Zaza
I think my opinion of this hotel was a bit tainted from the minute we walked in because there is an old musty sort of smell to this hotel. I realize that it is because it is an old building, but I still found it to be a turn off. From there we found the front desk staff to be nice enough, but not overly... | 3 | null |
Very nice centrally located hotel
Very friendly and helpful staff!! Checked in with no problems, and the room was spacious and well laid out.
I was teaching a class in this location and all the staff that I encountered were wonderful. They opened the room for me the afternoon before the class so I could get set up. All... | 5 | null |
Fine Unless You Need The to Do Something for You
First of all you need to appreciate that for many weeks in the year a Motel 6 can charge over $200 a night and generate over 90% occupany in Washington. This means that even an Embassy Suites can have a rather cavalier attitude toward customer service.
It took four reque... | 2 | null |
Great
Except for the desk clerk, staff was friendly and helpful. Van driver exceptional...would give him a bonus for "above and beyond." Breakfast fine. Beds and room excellent. Closeness to airport perfect. Would rate this at least 4 stars. Very economical. | 4 | null |
Typically high Kimpton standards
Kimpton hotels always bring originality and a boutique feel. With the Monaco, it’s no different. This, for someone who stays in various hotels over 100 nights a year, is critical. I want to wake up and know exactly where I am. When you wake up in a Hyatt somewhere, it’s pretty much the ... | 4 | null |
Good location, average hotel
Well, you've stayed at HI Express hotels. This one is a bit below average, though the rooms are quite comfortable. You need to know that they have smoking rooms scattered through the hotel, so there is no place you can go to be completely smoke-free.
The included breakfast is adequate, but... | 3 | null |
Nightmare on 11th Street.
If you like a view from your room of a brick wall, and a lobby that smells like a dead dog... your going to LOVE this place
If not....you might REALLY not like it as i did
The place is so OLD i think George Washington stayed there once and i think thats the last time it was cleaned also.
Firs... | 1 | null |
A very good nieghbourhood
Spent 3 nights here last week and the rooms are masive! 2 king size beds, huge dresser with flat screen TV. The kitchen was a bit poor but did not go to Washington to cook. Nice vanity room and bathroom with shower and bath. The water could take a while to hot up but not a big problem. Houseke... | 4 | null |
Average, convenient
This hotel has a starbucks in the lobby, and two more very nearby. It is well located near the prudential center and that end of newbury st. It seems to be in the middle of a lot of familiar chains: starbucks, cheescake factory, bank of america. It occupies a corner of Boston that feels more like an... | 3 | null |
Maybe not next time!
I heard the rooms were small, claustrophobic was more like it. We had large luggage bags, no where to set it and be able to get into it. Had a queen bed/shared bath.Maybe 28 in on 2 sides of bed and 36 in between bed and wall. Not a huge deal except being a woman, at 3:30am I was a little hesitant ... | 2 | null |
Great public spaces, Corner Suite = depressing and, just...icky...
I am a SPG Gold Member (I travel a lot for work and love it!). For this trip, I booked an Executive Suite (online deal via SPG web site) for business. They gave me a standard room instead. After a short wait they were able to find a Corner Suite. Howeve... | 3 | null |
On time shuttle bus!
We stayed at this hotel on November 6, 2012 because we had an early morning flight to Las Vegas and didn't want to compete with Seattle traffic. We checked in around 7 pm. Check was good, our hotel room was far away from the lobby. This hotel has "pods" so you might have a long walk to get to your ... | 3 | null |
Neat 'no frills' hotel, with regular free shuttles to airport
I paid about $120 for a good nite rest, knowing i'd probably pay double downtown near the hotspots. HIE is best described as cookie cutter mould type providing standard no frills but clean beddings, There is no dinning -in facilities as this hotel caters for... | 3 | null |
crappy waste of money
The only redeeming feature of this place was the location. This hotel is pretentious on the outside but miserable on the inside. If you want to experience typical living conditions for most of those who live in Manhatten, try the Herald Square Hotel. Tiny rooms, gloomy interiors (no windows in som... | 2 | null |
Great views, great location
We stayed in the Hilton in SF for a quick weekend trip. We were at an event to see Grace Lee Boggs at the Chinese Cultural Center, so we decided to stay the night there as well. The room was fantastic, very nice, very clean. Views of the Bay and Coit Tower from the 20th floor were fantastic ... | 4 | null |
No response
After checking in I encountered a problem with my key card. After about 20 tries it finally worked -once.. Several keys later I was locked out at 5AM after going next door for a cup of coffee - the coffee maker in the room didn't work. I was advised that maintenance would have a look while I was out. Howeve... | 3 | null |
its cleaner to sleep on the street
Asides from the good location..It was absolutely AWFUL!! We arrived and the first thing we see is hairs all over the bathtub! I then tried to rinse them off and use hand sanitizer to try and clean it myself because i wanted to take a shower. I Look down were the hand and face towels w... | 1 | null |
Not What We Expected
My husband got us a nights stay for our anniversary at the Dana. He said the pictures looked really nice and was excited that he had found what seemed like a fun place to stay on the water. We were fairly disappointed when we arrived. We paid close to $300 dollars for 1 night and the place seemed a... | 2 | null |
GREAT HOTEL FOR SPORTS TEAMS
For 5 years, I have placed my athletic programs and staff at the Hilton Charlotte University Place Hotel. The sales staff is the BEST GROUP OF PROFESSIONALS (John Noonan, Rich Shoener, and Erin Brown) I have every worked with in the hotel industry and that is why I continue to use this prop... | 5 | null |
beautiful hotel..but...no customer service unacceptable at this rate
room over 500
room size 8x8 approx
sink blocked
bathroom too small
no hot water
air conditioning did not work 80 degrees in room
told manager about it and he said thanks for letting him know..I told him something should be done. Told him to verify it ... | 2 | null |
Not impressed at all
I spent one night here at the end of March after driving down from Las Vegas. Very tired motel with poor fixtures and fittings. I was originally placed over the boiler room where the floor shock violently although there was no issue when I asked to change the room. I ended up paying GBP40 for the n... | 2 | null |
Great unless you require sleep
Before I start my review I need to preface it by saying I had an awful experience here. That being said, my review and rating is not reflecting that, just the property itself. Because its still not a 1 despite my bad experience, just not as nice as other Hiltons.
Positives:
Great locatio... | 3 | null |
More than $250 a night for this budget operation?
Location? Check. Big rooms? Check. Any other reason to stay here? Nope.
When I reserved a room at this Embassy Suites to stay close to the 30th Street AMTRAK Station during a business trip, I expected a standard Embassy Suites. Clean, well-operated, modern, service-orie... | 2 | null |
Best Western Executive isn't "best" anything
Let's see...We checked into the Best Western Executive as part of the Blackball Ferry package. The hotel was old with carpet stains and looked to be under some kind of construction - the baseboards were missing, walls were grungy, etc. We asked at the front desk for transpor... | 1 | null |
Small, comfortable, home away from home
Comfortable and cozy a small boutique hotel conveniently located in the center of Manhattan so it is east to get to anywhere from the hotel. This hotel is a quiet respite at the end of a busy city day. The elevators are a bit slow but the rooms are elegant and extremely comfortab... | 5 | null |
Disappointed
I stayed for 2 nights at this hotel after getting a good rate from priceline.com. The guest service is poor, they forgot to give the wake up call, luckily we had got up earlier. Never came across a hotel where they forgot to give the wake up call. They had advertised free shuttle to Sea World, but it is at... | 2 | null |
Nix the Nexus
I was in Seattle for a large wedding and many guests booked at the Nexus due to its proximity to the event. We needed to be dressed for the reception by 6pm. Check in was 4pm, but we didn't get a room until 5:30. We were checked into the wrong room twice and had to move. The bar surcharged Canadian cash 2... | 1 | null |
Great Price, Reasonable Amenities
Selected this hotel mostly because of the price and good experiences with other Quality Inns (see my review of the Quality Inn in Troy, Michigan). This place was a mixture of very good and some areas that were lacking.
The positives and then the "howevers":
1. Very competitive price. I... | 4 | null |
Average
No water 1st night from 8pm to 3am; no elevetors 1st night at 9pm - had to walk 4 floors to the room. Noise room beacuse of elevators and ice machine. Should have a small refrigerator. | 3 | null |
Excellent Stay in Greek town Area
This hotel was very clean and well run, and the rooms were well appointed and comfortable. I did call ahead and requested a non-smoking, quiet room on a higher floor facing away from the highway, and that is exactly what I was given! I had a nice view with a small balcony on the 9th fl... | 5 | null |
If you want to be bitten stay here.
We stayed here to visit Elvis (which was great thank you very much...) but left after one night (I had paid for two) and high tailed it to Nashville. My hubby had to clean the pool (leaves every-where) and it was grimy and I was bitten all over the next morning. (fleas or bed bugs I ... | 1 | null |
Average at BEST
The lobby and exterior areas are really nice, but the hallways look like old dorm room halls! Who thought chocolate brown colored doors was a good idea? The ceiling in my room was peeling pretty bad, looked like it was scraped off in one area because of it. I have to slam the door to get it to close, fo... | 3 | null |
Absolutely Fantastic Hotel
A fantastic hotel. We would definitely return. From the helpful staff (who couldn’t do more for you) to Rick’s café (which had lovely hot chocolate not to mention my favourite almond croissants) and the spacious King sized room to toiletries (which were replaced once used) this Hotel has it a... | 5 | null |
Good Hotel at Good Price
Chancellor Hotel is located almost in front at the Union Square of San Francisco. The location is unbelievably nice and really pratical! It is in Powell Street, where you wiil be able to catch the Cable Car (stop just in front of the hotel) or walk towards the Chinese district located not so fa... | 4 | null |
Clean, good service.
I booked this hotel for friends who were visiting from the midwest. A slight mixup in the reservation but management resolved with better than expected outcome. The rooms are small but clean. The staff is friendly, helpful and were willing to go out of their way. The bell service is very good, kept... | 4 | null |
What a serene and lovely place
Our stay was quiet and peaceful and definitely first class. The room was spacious, larger than most NYC hotel rooms, and the lobby was lovely. Everything about the hotel was clean and sparkling. Even the towels were plush. Good climate control. Very comfortable.The only thing we couldn't ... | 5 | null |
Unsurpassed Convenience
Our stay at the Westin Detroit Airport was quiet, convenient, clean and comfortable. We simply had to roll our luggage from baggage claim at the airport into the hotel, which was a short distance since we took Delta. We rented a car but were able to deliver the bags to the hotel and didn't have ... | 4 | null |
Best place ever!
Best place ever! I go every year! This hotel is in the perfect place, on the beach, down the street from everything you could want. The accomdations are just BEAUTIFUL!! The staff are kind and helpful, the rooms are clean and comfortable. | 5 | null |
Not So Bad....
I just returned from spending 2 nights at the Wellington Hotel. For the price, the room was a dissapointment! The beds were very comfortable and the the shower was great - never a problem with hot water (room 735). BUT... the room was very small, the air conditioner sounded like a jack-hammer going on an... | 2 | null |
Okay hotel...
We stayed for a couple of nights for the Thanksgiving day parade and I would never stay there again on that weekend. At 3 am we were awakened by the band practicing for the parade and that went on for over an hour and woke up my whole family. Not happy about that. I realize this is not the hotel's fault, ... | 3 | null |
Sardine Vacation
This is not a 4 star hotel. The room(s) we had were slightly bigger than the Queen bed we slept in (space to the wall was 2 ft from the left and foot of the bed and 3ft on the right). What they called a closet was a 1.5' nook with a cheap curtain in front of it. The TV was mounted on the wall at the fo... | 2 | null |
A Wonderful Stay
I absolutely loved The Inn at the Opera. Having stayed here on multiple occasions, I have stayed in every type of suite/ room from the smallest Ballet room to the Concerto room to the Opera room. Though all the rooms are wonderful for what your get (as in, don't expect to do your Jane Fonda Workouts in... | 4 | null |
Poor Hotel, just Banking on it's Lobby
The only good thing about this hotel is it's public spaces- like it's lobby- but who cares about that when you are actually STAYING in the hotel? It's better to visit for a drink rather than to stay- there are much better places in new york than here.
OK so to start, my husband a... | 2 | null |
OK for the night after shopping
My mom and I stayed at this Hilton on Wednesday night in August after shopping in San Marcos. We stayed in a king room on the 4th floor. There are rooms on floors 0-5. On the zero level you have housekeeping’s laundry facilities and a door that leads to the outdoors. I found the hallways... | 2 | null |
Plenty of room for a family of 5.
This place seemed pretty new. We could still smell paint in the room. The beds were very comfortable and there was a wood floor, nice tv, and a fridge and microwave. Great breakfast. My kids loved the pancake machine. Loved the chocolate chip cookies in the lobby in the evening. It was... | 4 | null |
Good Choice
We were very pleased with our choice of this hotel for our N Y stay. Location is ideal. It is close to Penn station and easily within walking distance of any Mid Manhattan attractions. Our bedroom was very comfortable and the buffet breakfast is enjoyable. | 4 | null |
Don't Stay There
They have a scam working with a local towing company to have your car towed if you park in the unmarked parking lot next door. On weekends, there may not be enough parking places. The Comfort Inn next door is closed, but they have the towing company tow your car to a lot in Baltimore. The hotel is not ... | 1 | null |
Fine
After arriving in the USA we spend 3 nights here.
The place has a lot of parking spots. If they run out, there is a big parking lot opposite of the hotel.
Our room was big with good beds but a little bit outdated.
The room was clean.
The hotel has a small pool but the pool is great for refreshing after a long day ... | 3 | null |
Would not be my pick but great employee's
I stayed in mid January for 2 nights. Andy at the front desk was fantastic! He was helpful and gave great advise. I took the light rail in from the airport and was a bit concerned at the area of the stop for the hotel, most of the buildings were abandoned and had to walk 3 bloc... | 3 | null |
Great Location for the Price
My friend was getting married at the Navy submarine base, so this was a very convenient location. However, there are several things that I was very unhappy with: (1) Parking lot is tiny and very difficult to maneuver car in. (2) Comforter had cigarette burn hole, openly displayed, on it. (3... | 2 | null |
Clean and a great location
My room was so clean, and the rooms are a nice size. Good location right by the El, in the Loop, and walking distance to the park/lake.
I don't know if it is ideal for families, but for someone going solo or in town for business: thumb's up. | 5 | null |
0 Stars
Wish I could give it zero stars. 1) Rude staff. 2) reservation for 2 beds but gave us 1 king bed so had to share with traveling companion. 3) Light streams in at 4:30 am. Was told none of the rooms have curtains only partial shutters. 4) No routine maintenance. AC broken in room. Called down 2x. At 1:30 am, rep... | 1 | null |
Love the bathrooms!
We stay at the Greektown Casino Hotel almost every time we have business in Detroit. The rooms have a wonderful modern but warm feel, especially when the sun filters through the golden curtains. I especially like the bathrooms, with the sink outside the shower/toilet room, and plenty of counter and ... | 5 | null |
Beautiful Hotel right in the heart of the city
The Palmer House was a wondeful hotel. The main lobby is a beautiful place to sit and relax. The rooms were spacy, clean, with flat screen tvs. We had a king size bed and it was an elegant room with the basics. The hotel is one block from the Art Institute and and Milleniu... | 5 | null |
A nice evening outside of the city
Enjoyed a Living Social deal here, and very glad to discover a new place close to home.
This hotel is a bit old, but the suites are nice and in a great area. We really enjoyed walking up to a great Italian restaurant and later driving over to Montrose Harbor to watch the sunset.
I was... | 3 | null |
Lots of deferred maintenance in room
I was unpleasantly surprised at the quality of my room after looking at the absolutely beautiful grounds. Only two outlets in the room were not broken, I had to move the desk out to plug my laptop directly into the wall since the outlet on the light was also broken. The little red l... | 2 | null |
Modern and decent sized room.
Went for a week with a friend and was very impressed by this hotel. We asked for a room with a view and got it. The room was good sized, especially for NYC standards, and must have been remodeled recently. The restaurant and bar was an added bonus, as the bar is on the roof and provides a ... | 5 | null |
Was expecting more from the Crowne Plaza name
My husband and I stayed here on a weekend through a Groupon Getaways coupon. For $89 a night we got a pretty good deal, but were expecting more from our stay.
The rooms were obviously renovated but it seemed they were trying to squeeze modern furnishings into vintage sized... | 2 | null |
Everything was great
This is the second time we've stayed at a Kimpton and we like the chain very much. This is in a good location to walk. It is very close to Union Square and you can even walk down to the water which we did. We were told by the front desk not to walk to the area left of the hotel because it wasn't gr... | 5 | null |
DO NOT STAY HERE!
I had stayed at this hotel in July 2012, I was travelling with one other person. Firstly this hotel is very low - it only goes up to level 4 so if you think you are going to get a view of the water FORGET ABOUT IT! Right upon checkin the staff we useless and very unfriendly. The person checking us in ... | 1 | null |
Housekeeping challenged
I had stayed in the loft area previously and had a good experience. I usually stay at the Marriott, but thought I would give this another try, as they don't charge to receive my convention pop-up.
The desk said that my room had been renovated, but there was no evidence of that. In fact it was lo... | 3 | null |
Poor value - Go elsewhere
Well located hotel BUT the staff was very unfriendly (the guy at the front desk made us wait 15 min for our room at 11h30 pm because he was chatting with his friend) and our room was old, noisy and smelt bad. Go elsewhere even if it is a bit more expensive: at least you will be able to sleep a... | 2 | null |
Best Service Ever!
While an older hotel, we found the service here to be far above expectation. From the shuttle driver who offered us cold bottled water as we arrived to Michael at the front desk who printed us up directions. The bartender at happy hour was so pleasant and Juinor and Alma fixed us up with breakfast ev... | 4 | null |
Nice hotel in the heart of town
It was a nice hotel. Nothing extravagant but it was located in Union Square area in the heart of San Francisco near Moscone Convention Center. The gentleman that greeted us when we checked in was very nice and helpful. The room was fine. The price was high for what we got. No breakfast o... | 3 | null |
Lack of service at a nice place
We like to stay at the Hyatt, but thought about trying the Hilton (I always thought it was a cool hotel). Nice, clean and updated rooms. Very quiet with great view no matter where you stay, however the service level would rate a 2 on a scale from one to 10. First off- Valet parking. I do... | 2 | null |
Upsetting!
I was stuck in Montreal while Sandy happened and was only able to get back home to NYC on Thursday. I had been trying to book a hotel but, no rooms were available anywhere! I had no power or water and started looking for a hotel for hours and then finally The St Gilles popped up and I immediately booked it. ... | 2 | null |
Expected much more
Upon arrival, we did not know where to park. A hotel staffer was outside and asked if we were staying with them, and since we were, gave us the directions to park in the hotel parking garage. The staff was very accomodating when we checked in and did give us a map with local attractions and a "gold c... | 2 | null |
Better than I expected
Work colleagues were not impressed that I had been booked into Hotel Roosevelt so my expectations were not very high when I arrived. However, I was perfectly pleased with the hotel, service, room and everything else associated with a stay in Manhattan.
The hotel is centrally located and NY is ver... | 4 | null |
Don't try to check out in the middle of the night
I live in San Antonio & stayed here to attend an event & not have to drive home after drinking. So when I got up early (3 AM) I decided to head home. However their system was down & they could't check me out. I had to wait over 1/2 hour for them to track down the person... | 4 | null |
A fine hotel
Stayed here three nights in August 2012. Very helpful and friendly staff. Room was clean and well appointed. Beds comfortable. Atrium concept is dramatic, but unnerving for sufferers of acrophobia! Speediest elevators I can recall. Good location, walked everywhere (except Wrigley -- took the subway/L). | 4 | null |
A Mixed Bag
My stay was from Sat 9/1/12 until Tues 9/4/12. I am a Hilton Honors Gold member and have stayed in a few Doubletree Hotels previously. This was a stay that can go either way, OK or not so good. The hotel is convenient, especially with a subway stop right around the corner, The room was clean, but small whic... | 3 | null |
Dirty outdated Hotel with great location
When I first walked in to the lobby i was pretty excited. The lobby looked really modern. When we checked in we were sent to the west tower. We had to walk outside (it was covered) to another building. This building looked a little scary. The elevators were terrifyingly old. The... | 2 | null |
STAY AWAY FROM THIS HOTEL,
I am a Platinum Rewards member with an advance confirmed reservation & upon arrival they still did not have a room available for me. I was kept waiting 30 minutes while they tried to find an available room and it was NOT the room type I had paid for. I contacted management to give them the op... | 1 | null |
Good Choice
We stayed here the night before a Seattle Seahawks game. They had a shuttle to take you within very easy walking distance to Centurylink Field or they would drop you off at the monorail station. They also offered bus service that would take you to the stadium itself. Very important to sign up for this servi... | 5 | null |
Paid $476.00 per night for a $150.00 per night quality hotel
DIRTY!! OUT DATED!!! AND OVER PRICED!!!
We paid $427.00 per night for two nights, and was very disappointed with the stay at Paradise Point Resort and Spa. For $427.00 per night, We got a room that had a view of the parking stalls in front of our room. The bu... | 1 | null |
Loved The Muse
We stayed at The Muse in July on our first trip to New York City. We loved it! It was convenient to Times Square and Broadway theaters. The staff was wonderful in assisting us with dinner reservations. It was very quiet, the rooms were nice, and the gym was well equipped. I recommended it to some friends... | 5 | null |
Beautiful hotel, extras lacking
We stayed here for three nights in order to attend a football play-off game. The hotel staff and room were superb, but I felt that an establishment should supply certain extras, such as robes and newspapers, at the price we paid. Also, I expected the hotel to have a concierge.
The Renais... | 3 | null |
Great Place to stay in San Francisco
I have stayed many places in San Francisco and I found the Hyatt Regency is a great place to stay. The location is convenient and the cable car is right outside the door. We had upgraded to a suite, which was really awesome. We had a long balcony with a great view. I appreciate hote... | 5 | null |
couldn't sleep due to a very noisy heater
The room in this hotel is fine in general. The beds were nice and firm. They also provided free wireless and club access with continental breakfast. However, there were two big minuses in my opinion: 1) parking was only available via valet and was expensive ($35/day); 2) very n... | 2 | null |
Great SF location
Excellent location, right near the BART station, the main line of cable cars/public transportation, Union Square and a block or so from the rental cars.
Only complaint is that they didn't bring our Wyndham by Request welcome gift either time we stayed here. And the first time they didn't reserve the r... | 4 | null |
Gteat Hotel and Great Location
We stayed at the Comfort Inn on a Sunday evening. Our room was quite nice: quiet, decent size, and the bed ws very comfortable. The location can't be beat for sports fans--it's literally across the street from the stadium. Driving in downtown Indy turned out to be very easy and we were ab... | 4 | null |
Every NYC tourist should consider the Roger Smith hotel
It's such an amazing hotel. I've stayed in three hotels for my stay in NYC, all 3* with high tripadvisor ratings. Roger Smith is definitely the best. It is the kind of place that I want to come back again and will let all my friends know when they plan to visit NY... | 5 | null |
Fair Hotel/Poor Overall Value
Had to book at the last minute and was charged $600 for a room. Did not expect that level of service, but certainly expected something on par with other Westins. Room was fair - very tight space in bathroom. Internet did not work (nor did cell phone in room). Would be nice to have a lower ... | 3 | null |
Not worth it
Had a horrible room, 2nd floor no view no balcony. Dead spider on my bed. Remote for TV didnt work, maintenance was supposed to fix but never did. Water in toilet kept running. Some kind of dark residue was burnt onto iron, stained my clothes. | 2 | null |
Clean and Comfortable
We chose this hotel because it was close to the airport and because it was clean, modern and we felt secure. There is a free shuttle service from airport to hotel. The staff was friendly. The rental car pick up is right across the street. The cost for parking the rental car at the hotel was $25 a ... | 3 | null |
Confirmation does not guarantee you the room type
We had had a reservation for over two days on two queen beds. Upon arrival we were told we had a king size bed because that's what we reserved. I had my confirmation email with me. Then they had to look me up and tell me they changed my room type that morning. I was tol... | 1 | null |
Horrible experience
On 03/31/12, my friend and i checked in at this hotel. When we first walked in the room we were greeted by squeaks from the floor, the room had a musty odor and the room was outdated. The first night we had to fight of some type of small black flying bugs. The second night the bugs got worst. The en... | 1 | null |
No complaints
Great customer service and friendly staff. Love the hot apple cider. Very enjoyable stay. | 4 | null |
Rather unspectacular
This particular W seems to be coasting on the reputation of the chain. If you can get a great deal on a room (check the AAA rates), then take it; but I wouldn't pay more than $250/night.
What's GREAT about it: the location can't be beat for midtown. 50th & Lex, easy walking distance to Central Park... | 3 | null |
Great Area, But Small Cramped Room and Hard Bed
It's hard for me to say it's poor or very good, so I will say average. Let me first say the hotel lobby was beautiful - nice people, decent Greek restaurant, but you must visit the Park Cafe in the hotel - great food all day, wonderful service, and well priced. When I got... | 3 | null |
Brilliant place to stay
Perfect location downtown, very close to White House and well within walking distance of all major attractions, with metro just round the corner. Hotel well appointed , rooms clean and attractive, great beds! What really makes this place stand out above the rest is the fantastic staff. Front des... | 5 | null |
Great Location - Clean but Nothing Special
Great location between the Powell Street Car & The Cannery. Out of the crowds but close to all the action. Safe. Clean. Pleasant.
Somehow I'd heard a lot of hype about Kmpton's being exceptional so I was very excited to syntax here while in San Francisco with my teen daughter.... | 3 | null |
Blue Moon, you're a great host
Our family and friends gathered at the Blue Moon while in NYC for a wedding in March. The staff were friendly, the rooms were charming; we had a lovely experience. Thanks, Blue Moon, for helping make a special celebration even more special. | 4 | null |
the pursuit of excellence achieved by this hotel..
We stayed here during our vacation to San Francisco and Napa Valley. Our booking was split into two stays as we spent a few days in Yountville. And on both occasions the Hotel Vertigo was an absolute pleasure to stay in. We had a beautifully appointed room with bay win... | 5 | null |
Not a typical Crowne Plaza
When you enter the hotel the lobby area is quite nice. That is about where it ends though. As soon as you step into the elevators you will see what I am talking about. They definitely need some attention. The rooms also leave something to be desired. A little outdated and curtains torn and ta... | 2 | null |
Very good hotel!
Excellent location for this hotel, the area is one of the best in Chicago.
Our room was nice and had good view. The staff is friendly and helpful. A bit expensive but worth the price.
I would recommend this place for a short or long stay in Chicago. | 5 | null |
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