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Don't Schedule Your Convention at the Blake in Charlotte
The meeting room was so cold there were people wearing their heavy winter coats. One place to eat in the Hotel. After standing in line 30 minutes for a sandwich, guess what they ran out. If you know you there is going to be a convention of 1700 or more people you... | 1 | null |
Excellent!
From the moment we walked into the lobby, we were very pleased with the appearance of the hotel and the prompt service we received from the Front Desk staff (Angela). The hotel has recently been updated and the decor and amenities are top notch. My husband and I were in town to celebrate our Anniversary. Whe... | 5 | null |
Frat weekend type of hotel
Stayed here recently based on it being a Wyndham and its proximity to certain downtown events. First off noticed the dated in design and serious deferred maintenance issues. Many doors looked like they have been "kicked in". Was told by a local that the property is for sale but no interest so... | 1 | null |
Needs updating
We stayed at the hotel due to a special rate for family weekend at the University of Chicago.
Our room was past it's prime with little annoyances. The bottom sheets are not fitted and move off the mattress during the night. There was a throw but no blanket or comforter. The bathtub had chips with rust sh... | 2 | null |
BILLED TWICE!!!
We stayed 1 night and paid in advance through Expedia. Upon arrival at Chicago Crowne Metro, I asked them to be sure not to charge me AGAIN for the room since it was already paid and taken out of my checking account. I was assure I would NOT be charged again. The next day, I am charged again by the hote... | 1 | null |
Below average stay
We recently stayed here since my husband had a conference in the hotel. I was just tagging along to do some sightseeing in the city.
Pros:
- The hotel is in a good location, in the heart of downtown.
- There were many eating options in the hotel - from cheap Subway to a classier Eagle's Nest
- The... | 2 | null |
Not great by New York standards
We stayed at W Union Square for two night last week and I've stayed there once before. We were supposed to stay another two nights this week but changed last minute to stay at The James. We were very glad we did.
The location is good, but the rooms and the service cannot compete with oth... | 2 | null |
Horrible place
We stayed in this hotel for two night during labor day weekend. Terrible idea! If you care for your health do not stay here. From the lobby to the rooms, all you can smell is mold. The corridor was the area with the strongest smell. We were given a room on the third floor right in front of the elevators.... | 1 | null |
Poor Room Design
We stayed at this hotel over Labor Day. Let me start by saying we were 3 adults in our group and are Marriott Rewards members. We had expected a better quality/service hotel. When I prepaid for this hotel I had asked for early checkin. We arrived at the hotel, on the Saturday of Labor day weekend, at 4... | 3 | null |
Quality and Service
In addition to a hotel that is in excellent condition the people that take care of you during your stay have been well trained and eager to assist your every need. My small problems during my 5 day stay were handled swiftly and courteously. The club level is staffed with people that are the best I h... | 5 | null |
Most enjoyable, will stay again!
Great central location, comfy, well featured rooms, good price, great helpful staff, heaps of eateries nearby, bus outside the door, easy walk to Market St and Union square. Refrigerator and free internet access as standard.
Ticks all the boxes, and was a pleasant change from the large ... | 4 | null |
IDENTITY THEFT RISK !!!!
I made a non-prepaid reservation thru the wyndham network and when i arrived I found they had already charged my card before even checking In or being present. For this very reason it is rated as terrible. I did not even receive a apology for it just a excuse that " This is how our night audit ... | 1 | null |
Just fine
The hotel room feels like home, but there was a small bathroom. The shower was hard to manipulate, and there was no minibar. Though I'm not sure about other rooms, my experience was just fine. The pillows are hurt my neck, but the bed is very soft and bounce-able. The best shows for me shows in about the time... | 3 | null |
A Great Weekend Getaway, with AMAZING Spa Services ...
My husband and I just wanted a weekend getaway, to relax and be briefly away from our hectic day to day schedule and lives. We booked a room at the hotel (wonderful deep tub where the water flows into the tub from the ceiling!). And enjoyed a cheese plate and champ... | 5 | null |
Great Hotel in NY for value!
We stayed here for 3 night at the end of July. The rooms are what you require with all the extras you need...washer, soap, hair shampoo, TV and Air Con. Rooms are cleaned daily. The Continental Breakfast is great with a wide varity including a waffle making machine, great way to start the d... | 4 | null |
Batchelorette Party
I stayed at the Sheraton with my girlfriends for a Batchelorette party, we had a blast! It's located conveinantly on 16th Street Mall, and perfect location for shopping, resteraunts and bars. We stayed in a double queen mountain view room, the views were great! The rooms were beautiful. When we chec... | 5 | null |
Looked great on the web, but...
I don't know if my experience was typical or not, but I was very surprised by what I found when I checked in. I had just spent a day at a convention and was ready for a night's rest. They guy at the desk was friendly and helpful, but the ROOM WAS A DISASTER for me. When I opened the door... | 1 | null |
Welcome Home....
When I arrived at the Monaco on Friday night (the 2nd night it was open!) I was greeted with "Welcome Home". And what a grand "home" it is! The attention to detail by the hotel staff is unparalleled. This was a mom/daughter get away weekend. When Leah at the front desk noticed my daughter was a fellow ... | 5 | null |
Platinum Member Advise : Avoid this hotel in Columbus
I am a Platinum Member of Marriott - but my recent experience in this hotel was awful. I got a room that did not heat up the full night - when I complained they said to take up the thermostat. The next morning they moved me to another room and the manager said she w... | 1 | null |
Horrible experience at a decent hotel
Stayed at the MAve this past Saturday night for our first Anniversary. Location can't really be beat situated near Murray Hill. Hotel is close to great bars and restaurants, also close to subways. We chose to stay here maily for the location as we needed to meet friends in the West... | 2 | null |
Downtown Denver stay at the Oxford Hotel
The Oxford is a lovely, refurbished hotel in downtown Denver, with many great restaurants and shopping within walking distance. While they have many niceties, the car service is of great benefit, as you can arrange rides within a two mile radius of the hotel. The rooms are beaut... | 4 | null |
Convenient location
We just needed an accommodation for one night due to a connecting flight early next morning. The hotels proximity to the airport was thus extremeley convenient. Comfortable beds. Room freezing cold though. View to the airport airfield, which was sensational. Thus ask for a room with this view when y... | 4 | null |
Never again
Could hear everything through the ealls.Poorly maintained room.Smoke detector hanging by wires.Coffe maker lid torn off. | 2 | null |
Shady Business - Travelers Beware
I've stayed at many 2 star hotels and this is my worse experience. I've read some of the negative reviews about this place and they were right.
Checking in: the clerk looked up my profile and had the confused look as if they didn't have a room for me when I booked 4 months prior. Then ... | 1 | null |
Excellent! The way it should be
The hotel is new so it was exceptionally clean and crisp.
Thestaff was seriosuly nice and accomodatibg, just a great visit ovall.
The chef was super nice and went well beyond .
If only all the mediocre Homewood suitesnout there could take field trip to this hotel and see how it should b... | 5 | null |
Quality hotel, good location
Stayed here last week for a conference in the convention center. Great location to the convention center, to Chase Field and to many of the restaurants around that area.
Have no complaints with the hotel. The room was clean, the AC worked well, the fitness center had enough quality equipmen... | 4 | null |
Outstanding Staff, outdated building
This is a really difficult review because the staff is truly outstanding.
Let's start by saying that I was here for two days/nights with co-workers to attend a conference. The front desk was great, the housekeeping staff was pleasant, the maintenance staff was very professional and... | 2 | null |
Poor service overall
The hotel itself is ok with relatively new furnishings, etc. The location is great if you have business on this end of town and don't mind the constant highway noise. The worst part of the entire experience was the people that work there. It started right out of the gate. I had scheduled an early c... | 2 | null |
Nice hotel but major service failure tarnished stay
Stayed at the hotel this past weekend for a wedding. Arrived at hotel at 3PM (stated in check-in time) only to discover that room was not ready since it hadn't been cleaned yet. Front-desk staff would not give me an estimate as to when room would be ready. Expressed m... | 2 | null |
Serves it's Purpose...and that's a compliment.
I have stayed at this airport hotel a number of times, mainly because my office is literally across the street. So I just get the airport shuttle service and walk to work when working in Phoenix, and don't need to rent a car. I've always enjoyed my stays at the hotel; it's... | 4 | null |
Really dated property
I would not recommend staying here until this hotel and all of the rooms get a major upgrade.
I'll start with the good: this hotel's location is really unbeatable, the staff here is very friendly, there is a great bar on the second floor with a killer patio, and our bed is extremely comfortable.
T... | 2 | null |
Worst Experience EVER!
I reserved 6 rooms back in January. On June 23 I had to cancel 2 of them and change one to just Tuesday. I also had to change our arrival date from 8/5 to 8/6 to accommodate our travel needs. However, Andy, at the 1-800# told me that she was unable to change the date because it would have done so... | 1 | null |
Spacious rooms, good location... But too many mistakes...
As said... Spacious rooms and great location....still... Internet was down, ac dates back from the 50...
All in all... At the rate i had i could not complain! One i will return to once it is updated a bit. ( staff and cleanliness are not an issue) | 3 | null |
Delightful Experience
My girlfriends and I stayed here on our last leg of our east coast trip (Boston, NY, Philly and then D.C), so we splurged a little- and I'm so glad we did. It's a great location as it's a short walk from Union Station and the Capitol and museums. The beds were AMAZING! Some of the best sleep I hav... | 4 | null |
Not ever again
There is nothing "refurbished" about this hotel. I could not even control the temperture in my room. There was only one available eletrical outlet and it was not near the bathroon or near a mirror. The provided hair dryer had no force at all and so it took three times as long to dry your hair. the intern... | 1 | null |
It is horribly terrible place to stay...DO NOT GO THERE!
Booked through Booking.com. 100$ a night. On a picture it showed 2 beds in a room. when we checked in, we were shocked! Worst place in my life (I travel a lot). One (!) small bed? room size is just about size of a bed. Walls are made of cartoon on etc....
Dont ev... | 1 | null |
BEWARE DO NOT STAY HERE--Terrible Service, and Fraudulent Charges on Credit Card.
I stayed at this hotel for a week, and the room wasn't bad, but the service was really sub par. The rooms weren't properly cleaned, the staff was non responsive and rude. Regardless, I stayed at the hotel the location was good, and I didn... | 1 | null |
Yotel New York - Fabulous, fabulous, fabulous
We have just arrived back from a three night stay in new york, (we got married in central park while we were there!)
Upon arrival at the yotel we were welcomed in reception by Joanna who was fabulous, her customer service was excellent, and I can honestly say she is a real ... | 5 | null |
Photos can be deceiving
This Hotel is deceiving. The Photos they post make it seem nicely remodeled but keep in mind it is a 1914 built building and is small and small bathrooms, no AC, nasty place. BUT the worst part is it’s in the slums of Venice Beach where all the bums hang out, Cops patrolling constantly because B... | 1 | null |
great location, average service
this is a beautiful hotel. it is very well located and quiet. maybe that is why the service is inconsistent. check in was slow and the front counter staff had difficulty explaining our room location. they also recommended the sunday brunch. they also said that they couldn't make a key fo... | 4 | null |
Convenient Location & Friendly staffs....
The hotel is located at the end of the downtown Riverwalk, it is close to the Riverwalk shopping and restaurants. This hotel is an older hotel with upgrades, lots of potential though needs lot of improvement.... The staff were friendly and helpful. ( Marisa C. is a great proble... | 3 | null |
It was fine
In the middle of the loop, so great for that. About 5 blocks off of the Magnificent Mile, but not the bit with all the good shops - you want to be further north if that's what you are after. But very close to the Millennium Park and the canal, with some lovely canal walks. Chicago is a very walkable city so... | 3 | null |
Beautiful Hotel But......
What a beautiful hotel with such rich history but it has a few downsides. The hotel turns into a full blown night club on the weekend. We checked in at 12:30 am after a very long and delayed flight from North Carolina. All we wanted to do was check in and get a good nights sleet. Well, there w... | 2 | null |
Great & Safe Location, Comfortable Stay
I found this location had great reviews and their reviews were pretty accurate. I am giving a 4.3/4 star, as I agree with others that have said the STAFF are super! They are a differentiators for a great review. Others give 5, but I think a 5 goes to really special locations, and... | 4 | null |
Small, Nasty Rooms, Crappy Owners.
So, let me start off by saying that I used Travelocity, bundled my deal with my hotel, and I ended up with a Super 8. Checking in? Mr. Patel, owner, tells me no other rooms in whole hotel available except directly outside of elevator, or at end of hall next to stairwell and door to ou... | 1 | null |
Great Stay!
The Westin Memphis Beale Street was a beautiful hotel in a great location. Located just off of Beale, you are right at Beale St, the Gibson Guitar factory, and the Fed Ex Forum. It is also an easy walk to the bars and restaurants near Beale, as well as the Red Bird stadium. Our room overlooked the open pati... | 5 | null |
greedy liars
Booked a room during storm Sandy based on the staff stating that they power the hotel by use of generator when the power goes out. The only reason a room was booked was for the use of power. We have a handicapped family member that needs use of power for breathing treatments. Once the power went out and th... | 1 | null |
Run Down Hotel with Decent Service
Positives: Hotel had a great central location and an attentive and kind staff.
Negatives: The hotel is run down and not well maintained. My hotel room had mold on the walls and felt damp. When I arrived, the hotel elevators were broken. The internet in the business center did not wor... | 2 | null |
NOT clean at all
Wanted to get a good rest after long driving. Find two rooms not clean, ask for changing the sheets, changed one and servie people disappeared. Had to make long trip several times to front dest because phone didn't work. Had to change room eventually. Didn't feel very clean either. | 1 | null |
Stay away!
A work event required staying here march 26-27. Although front desk said room had been renovated recently I think her definition of recent was 1990. The entire room and furniture was dusty, had heavily stained walls with what appeared to be food. Same splatter was on bedskirt. Bathroom had not been modernize... | 1 | null |
Good Deal
With all the fantastic reviews I was very excited to stay here. The location is fantastic! Near Times Square but not right in it, which can get old. We didn't have much interaction with the staff, but when we did they were very gracious. The room was clean and the closet was very nice (odd to include that but... | 4 | null |
Worst Travel Experience I've Ever Had
This hotel was awful! I've never been treated so poorly by a hotel in my entire life. From the check in taking almost an hour (only one person "working" the front desk) to the hour wait for a shuttle that was "just fifteen minutes away," to the broken vending machines, to the horri... | 1 | null |
Excellent location, excellent staff, but horrible hotel
I stayed at the Edison hotel on 7/27-7/30. I have mixed feelings about the hotel.
First the pros: The location of the hotel is excellent, in Times Square, near the theaters and the red stairs. Since our arrival, the service is excellent. From the bellman, to the ... | 2 | null |
Upper East Side Courtyard
This hotel is clean, and the staff is extremely friendly. It is less expensive than other Marriott properties in Manhattan, probably due to its out of the way location on the eastern edge of Manhattan. The 86th Street crosstown bus starts and ends on this block, and takes a very long time to g... | 3 | null |
Typical Decent Marriott Property
This is a big hotel! I found out how big when I was assigned my room. I was in the "Horsehead Tower" (that's not the exact name but I don't remember it. It DOES start with "H".) To get there you had to go up one level on the escalator, walk down the hall and across a sky-bridge over 13t... | 4 | null |
A Lovely Experience Overall
We stayed at this hotel for a get-away weekend in late March. I always check lots and lots of hotels before settling on one and a high recommendation for this one plus a very good price for the 3 nights we stayed clinched the decision to stay here. On arrival from the airport, we were greete... | 5 | null |
No heat... why freeze? Pick another hotel!
It's 39F outside in New York today, and the front desk tells me it's so mild outside that the hotel does not have heat turned on in the hotel. It's 64F in the room and there is no heat. Why should someone pay for a hotel that doesn't provide heat? They are sending up a space h... | 1 | null |
Underwhelmed!
This was our second stay at Homewood Suites in two weeks. Two sepearate states. We had read such good reviews online, that we thought we would give them a try. The first stay wasn't great, but this one was really not great. First off, the construction getting to this place currently would detur us in the ... | 2 | null |
Really cool Hotel with a Old School feel
Was here for 2 days to see a baseball game at Petco Park, The Front Desk staff is really friendly, the Morning staff is Amazing and will go out of there way to assist you. The Trolly is only a short 8 block walk thru Old Town with alot of nice place to eat a short walking distan... | 4 | null |
Worst Experience I've had at a Hotel!
I reserved two hotels room three weeks in advance to my stay in Fort Worth this past weekend. When I arrived at the hotel to check in they said they had over booked and accidentally sold my rooms that I had already paid for to someone else. The hotel's way they were going to "fix" ... | 1 | null |
Unfortunate
The location in relation to San Francisco was ideal, and it was right off the interstate.That being said, it was also in a very bad part of town that left us feeling relatively unsafe. The first morning of our stay the management was screaming at a deranged man staying in a room who was refusing to leave, d... | 2 | null |
Not bad
We stayed there for eight days very recently and overall my impressions are favourable.
The bedroom, whilst small, was reasonably appointed. the King sized bed was very comfy but the aircon unit was insanely noisy and we had to raise our voices quite considerably to talk over the rattle. Sleeping with the unit ... | 4 | null |
First class everything!
Great location and first class establishment. The staff is as well trained, courteous, and as helpful as any in any 5 star hotel. Spring for the better rooms and enjoy the spectacular views. There aren't many tall buildings in SoHo, so this hotel has some of the best views of the river, Freedom ... | 5 | null |
THIS IS A HOMELESS SHELTER that CHARGES PER NIGHT!
this place is not a hotel, motel or hostel. IT IS A HOMELESS SHELTER. I have stayed in all types of rooms in my life. I have been to high end hotels, cheap motels, travel hostels, and even shelters throughout the country. Some of the homeless shelters SMELL BETTER than... | 1 | null |
Very Average
Location is good if you need to be near the Capitol Building,other than that I have very little positives to add.
The hotel is in need of a refurbishment,It is looking very dated ,the carpets in the hallways are from another era,If they wait a little long enough they probably will become fashonable !
Our b... | 3 | null |
Great location if you don't mind filthy, dingy, smelly room
I recently attended a conference that took place in the Hotel Pennsylvania. I got a great price ($119) considering the location and figured if the conference was happening there it would be fine. WRONG. The room was really horrible. The rug and bedspread looke... | 2 | null |
great hotel
I have stayed in this hotel many times over the past years. the rooms are spacious and comfy. The lobby is starting to look outdated, everything is in good condition, but the marble floor is showing its age. The location is perfect, close to the freeway, fiesta texas & la cantera. I will definitely continue... | 4 | null |
Great Manhattan location
This hotel is good value and has an excellent location.
It is a couple of blocks from Penn Station (Amtrak), Only a few steps away from the "Subway" (metro trains, not a sandwich!). Macy's is very close and Broadway is right there. It is a couple of blocks from the Empire State Building.
The ro... | 4 | null |
Modern furnishings but thin walls noisy street made for sleepless nights
Great location, newish boutique ambience, but unusually noisy rooms where corridor conversations could be heard very clearly and surrounding rooms' conversations were clearly audible. | 2 | null |
Very Promising
The hotel was being renovated when I stayed there but it seems that when the renovations will leave the place very nice. The rooms are comfortable but the layout is kind of awkward. The hotel bar seems to be a hip place to hang out. Another great thing about the hotel is that it's across the street from ... | 3 | null |
Perfect Location for a Day or Weekend Trip!!!
Ok, so you know how you always here some cliche about "location, location, location" and how it's super important for business.... Well... I think it holds true for this hotel. It wasn't the best hotel I've stayed in and the service was mediocre, but what made it fabulous w... | 4 | null |
High value
I had decided for the region and checking reviews and pictures gained confidence. Stayed with the family during Thanksgiving holidays and the positive aspects are: excellent breakfast when compared to chains like Best Western, Holiday Inn, La Quinta; bathroom and room are new; offers transportation to Union ... | 5 | null |
Lovely Room, Great View, Fab Location
Check in would have been speedy had the computer system not picked that day to start playing up. The staff we dealt with were professional & curteous.
The room was so nice. We stayed at the Novotel last time and felt this room was nicer. The cheap cover over the air-con unit did le... | 4 | null |
Sleepless in Manhattan
The noise from the street kept me awake most of the night. I barely slept 3 hours and had a meeting at 8:30 a.m. My room was indeed beautiful and reminded me of a hotel in Geneva. But when you're trying to sleep and realize that there's a single glass window separating your bed from the noise of ... | 2 | null |
Agata the housekeeper was tremendous!
We recently had a wonderful stay at Affinia Manhattan. The room was beautiful, modern, clean and comfortable. Bathroom was tiny but clean. Love, love, LOVE the mini kitchen with refrigerator and utensils. So convenient to keep cold water and treats in the room. The location of this... | 5 | null |
would never stay here again
Huge construction noise going on all night long and even though each room is supposed to be equiped with a machine to block out the noise, our room didn't have one and only when I complained about having to pay full fare despite the noise and bright lights did we get one in our room. Needles... | 1 | null |
Perfect
There is nothing to write here except that everything at this hotel is perfect. The staff are the best I've ever encountered in my travels.. the rooms oh my.. the location... the views... the bed... check-in and check-out...the small touches.. you really feel like you've hit the jackpot here. Fantastic experien... | 5 | null |
Great Stay - No Issues
We stayed in the Swissotel from May 24-May 28 and had a fantastic stay. There is a nice lobby with ice cold water with fruit added in which changes flavors daily - a great treat as it was such a hot weekend. The room was very spacious and clean. The AC worked wonderfully, even though a touch loud... | 4 | null |
Better than Expected
The staff at this hotel get a 10 in my book. Everyone from the top to the bottom was helpful, knowledgable & really friendly. The room was nice & clean and the location was perfectly situated right between Petco ball field, Gaslamp & the Convention Center. That being said it was still quiet at nigh... | 5 | null |
tiny room - $20 to park a car - street people ambiance
Just spent three nights at the Four Points by Sheraton. The room was tiny. They used a
pocket door for the bathroom 'cuz otherwise there wasn't enough room either inside the one-person bath or outside between bath and bed. I've had a bigger room in Tokyo for less m... | 1 | null |
No Big Complaints, just lacked flair
The hotel is located in the Century City area of Los Angeles, which is a good central location between Beverly Hills and Santa Monica. Although this hotel is just a bit out of the main area it feels a little isolated. It is surrounded by office buildings and apartments and really no... | 3 | null |
Good for business not great for sightseeing
Stayed here for 3 days in May 2012 as it was convenient to LAX and has a free shuttle bus. The hotel and facilities were good and the bar was lively. Bar snack were good and the selection of drinks good. The staff were all helpful and polite, especially the female concierge w... | 3 | null |
HORRID hotel in New York
We had booked the Pennsylvania hotel in New York based on the advice of friends who told us it would be a good option for our low-budget trip. When we got to the hotel, right up front, we met a couple of Swedish tourist who were doing a police claim because they had been robbed IN THEIR ROOMS..... | 1 | null |
Best to avoid - Sanitation concerns
This was my worst hotel experience to date. Why? i) My room had a bed bug infestation. ii) Doors from the hotel onto the streets were unsecured. iii) The advertised continental breakfast looked so bad that even the manager suggested going elsewhere. I absolutely DO NOT recommend Harb... | 1 | null |
Good location, poor nights sleep
The location is great and walkable to downtown Indianapolis. Service upon check in was great. Our first (and only) nights sleep was awful. Our room (220) was above the hotel pool, which is open 6 AM - 11 PM. We were disturbed multiple times through the evening and then starting at 6 AM.... | 2 | null |
Disgusting, Dirty, Dated, Extremely Loud Heater
I'll start with the good. The staff at the front desk are nice and helpful. Also conveniently located near time square, empire state building and across the street from penn staition.
The cons are rooms are so dated, old and extremely dirty. I don't think they vacuumed it... | 1 | null |
Perfect for travelers, Not for a weekend getaway
My husband and I just got back from Dallas for our 9th anniversary. We had looked at reviews and this was #1 so were really excited to stay here. There were plenty of positives about this hotel but a few negatives that would probably keep us from staying here again.
I h... | 4 | null |
Hotel Has a Great Location and Amenities
Hotel has nice rooms that have great views of the city. You'll find on location restaurants, shopping, bars, business center, large lobby, fitness center and good service. The location is 1-block from a subway station allowing you to get around the city easily and affordable. Th... | 5 | null |
One of the best hotel stays in my life!!
We loved our stay at this property. We stayed on the club level, and it was amazing. just the level of service that is provided makes me love this hotel chain. The service is above and beyond here. We used the hotel for dinner reservations and to arrange a tour of "The Rock" | 5 | null |
Lovely hotel
This was the 1st stop on our honeymoon before we went on a cruise and we stayed 3 nights at the Grand Hyatt. The room was beautiful with a lovely bathroom area, comfy bed, big wall mounted LCD television and a stunning view over seattle. The reception staff were very pleasant and helpful and the gym was ve... | 5 | null |
Very disappointing
I had a quick stay in New York before returning home and chose this because of the price. I was extremely disappointed with it. The room was tiny (not an issue really) but the biggest issue was the noise. There was a generator or something under my room which started every hour, all through the night... | 2 | null |
A gem in the Four Seasons chain
We spent three wonderful nights at this hotel last February over President's Day weekend. This is an absolute gem in the Four Seasons chain and I believe it is without a doubt the finest hotel in the city of San Francisco. A beautiful property well located on Market Street less than a fi... | 5 | null |
So-so hotel for the price
Currently staying here for a business trip. The room seems clean overall, and the staff are very friendly. However, the building is a bit outdated and smells very musty and smoky. There are lots of areas with stains on the walls and carpet, and the inside of the bathroom door is very scratched... | 2 | null |
Comfortable and Relaxing
Great place to get away for a relaxing stay. Wonderful rooms and very clean. Service is always top notch and staff is very good at keeping the room clean and well stocked. Everything you can want from a stay, although pricey in some areas. | 4 | null |
Nice Place
Over night stay in Memphis. two suites, Clean rooms, spacious suite. microwave, sink and mini fridge. First room did not have a working AC. Called and tech came by right away. Said he would ask the front desk to move us as the unit was not working. We were moved and next room's couch was not as large and the... | 4 | null |
Nice hotel, but not my fav...
Maybe it's just me, but it always seems like the higher the nightly rate, the lower the quality and amenities available. I stayed at this hotel as part of a conference being held there. The rooms were small, the bathroom was tiny! The closet door couldn't open all the way because it ran in... | 3 | null |
not a 4 star hotel
This hotel is in a great location for restaurants and away from the chaos of time square.However it is not a 4 star hotel. There is no bar or restaurant on site. There is major construction right next door and we were awoken each morning at 7am to the sound of a jackhammer. The walls are paper thin w... | 2 | null |
not great
i stayed here with my girlfriend in may 2012 and i must the staff were not great on cheak in they were rude and just wanted to get rid of us we were after traveling all day and just ask a few questions about where to go and it was all one liner answers the rooms were a bit odd the and there was no door in the... | 2 | null |
Super loud! and only average...NOT luxury!
The noise from the bell of the train/light rail is super loud and runs all day and most of the night. Serious problem if you are wanting to get any sleep. Overshadowed anything nice about the hotel, which was average at best. | 1 | null |
Nice hotel but take ear plugs
We stayed here recently after a trip to Boston and the hotel was nice enough but it could do with some updating, the decor didn't look like it had been changed since about 1982 in our room, can't speak for the other rooms. Our room was a big size but a very old tv with limited channels, th... | 3 | null |
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