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Dirty rooms
This was our first time staying at a Hyatt, the location is great the hotel lobby is attractive but the rooms are dated and "very" dirty. Hard to see the pretty veiws with the nasty dirty windows. The bathroom was horrible. I called the front desk and they send someone to rinse out the bathtab but nothing e... | 1 | null |
Handicap room
My wife and I were given a handicap room (without requesting it) I am 6'6" so looking out a peephole three feet off the ground as well as adjusting a thermostat at the same level was a challenge. My wife decided to keep the room because the bathroom appeared larger than normal. The accomodations were fine... | 3 | null |
Avoid Staying Here If At All Possible!
My mother booked this hotel for us for one night in advance when we knew we would be coming in on a late flight and wanted something close to the airport. The next day we were headed to another destination, and thank goodness for that! The shuttle service to the Days Inn was very ... | 1 | null |
Room with a view?
That statement is on the hotel placard. However it means you can see the Lincon Center on a cable TV channel. Our room faced a building a meter away.
Good point its very close to Lincoln Center.
Unfortunately there are more weak points. Room was very small (common in NY), but public areas weren't th... | 2 | null |
BATE AND SWITCH SCAM
I made reservations, using Expedia for this hotel, weeks in advance. On arrival, at the Country Inn and Suites said they overbooked, and sent me to another hotel. The hotel they sent me to was 3 miles away, and was a dump. | 1 | null |
Two different types of rooms
Recently stayed and had a delightiful experience. This private club has opened sleeping and dining rooms to the public. There are "new" rooms on some floors. These are totally renovated and air coniditoned, but with lousy views. The old rooms are in the front with a great view of the monume... | 5 | null |
Too bad quality of rooms don't measure up to the quality of the service!
I would have to give a top rating to service in this hotel. Except for the gal that checked us in on our first night who said they had upgraded us and it was a smoking room. Are you kidding me??!!! Since when is it an upgrade from a requested non-... | 2 | null |
Pearl hotel, New York
Great hotel location to all attractions. We had a suite that included a lounge. Stayed for 4 nights. Would definitely recommend and stay there again. Only disappointing point was that the self serve buffet breakfast was fine but the use of paper plates and plastic knives and forks was a complete n... | 4 | null |
Look out for Mohammed...!
We travelled as a party of 4 to New York for my 30th Birthday celebration, and stayed in the well recommended New Yorker Hotel. On arrival, we were greeted by Mohammed on the front desk, who could not have been more helpful. On finding out it was my birthday he went way out of his way to get u... | 5 | null |
Excellent Value, Well-managed property!Q
It is all stated in the title above! I liked everything! It is well located, and across the street from Texas Roadhouse, always a gret dining experience! There should be no minimum character requirement; I am doing you and future guests a favor by responding at all! | 1 | null |
waited 90 mins. for room
I arrived at midnight and was told my room wasn't ready. What? How can it not be ready when check-in time is 4 and I had a reservation in advance? I wasn't alone: at least a dozen others were waiting, some with young kids. I was told the wait would be about 30 mins. It was 1-1/2 hours. At 1:30 ... | 2 | null |
Great location with fab service
My partner stayed at the Tribeca Grand after an 8 week around the world holiday as a treat. The hotel completely meet our expectations. The location was perfect and the services we recieved was second to none. Will stay again | 4 | null |
This is a Great Hotel??
I made our reservation for the 24th on the 7th, and they charged my account on the 7th! Never had a hotel do that before. Thought that was kind of cheesey. Then I found out they charge $41 to park at their hotel, which was not divulged until after I'd made the reservation. Our "room with a view"... | 2 | null |
Customer service at the Park Hyatt is outstanding!!
My wife and I recently visited DC for our 30th anniversary and stayed at the Park Hyatt. I chose the Park Hyatt because of the many favourable comments posted on Tripadvisor and I must admit they were bang on. The Park Hyatt staff understand what customer service is a... | 5 | null |
DONT STAY HERE!! MICE!!!
We had stayed at the Park Plaza before, understood it wasnt the greatest hotel in the world but it served its purpose. Bed, shower, toilet. Great value. However, after what happened this past weekend, we will never stay here again. Sunday morning, my gf and I had just come back from breakfast a... | 1 | null |
Hampton formula, great location and good service
We stayed in this new hotel over Easter and other than the slow lifts, it was fine. It is well located to everything and we had a view of the empire state building. Desk service was excellent and breakfast was a plus. | 4 | null |
This place is tired
This hotel is tired. It's beat up and a coat of paint is not enough to cover up the age. My biggest complaint is that it's loud. The air-conditioner sounds like a helicopter, you can hear every noise in the next room and worse outside. It's like staying in Times Square with the windows open. Whateve... | 2 | null |
Awful! Trendy-Shmendy, and dirty!
Only stay here if you plan to spend your entire stay in the lobby, because once you depart from there the hotel resembles a dark, cramped and dirty SRO. Rooms are tiny, carpet is ripped, sheets are stained, garbage from previous guest was still in room, bathroom is less than utilitaria... | 1 | null |
Avoid this Place!!!!
My first experience staying at this hotel. It was our understanding this place had been remodeled. Looks like just paint, new curtains, new lamps and carpet!!! First 2 days we could not get in our room, had to call maintenance everytime we wanted in our room. Moved us on day 3, room was not equippe... | 1 | null |
Great hotel, wonderful staff
I loved this hotel - very stylish, soothing rooms and a hopping bar / restaurant scene downstairs. I was told by one of my cab drivers that this is the only hotel on DuPont Circle - as a result (and possibly due to its location next to not one but TWO bookstores!), the bar and restaurant se... | 5 | null |
Expensive, poor quality
The only good thing about this hotel is location. It's located in downtown, which is easy to get around. Other than that, this is a very average hotel, regardless of their price. The door to the bathroom needs to be fixed or renewed. I didn't like the pattern of their shower curtain...it's not v... | 2 | null |
10/26/12
They claim imordered a smoking room
I can't believe that smoking is the default choice
I had to launder everything when I got home as the room reeked of smoke
The ozone machine did nothing
No way to open windows?
The mattress was shredded on the side
Not my favorite | 2 | null |
Above average Hotel at a Premium Price
I stayed on business at Sofitel D.C. from October 22 – October 26, 2012.
Exterior
The hotel itself could be lost among the many similar sized buildings along 15th and H Street. A pair of French and American flags flank the European hotel, and a small Bistro hugs the corner of the... | 3 | null |
Jesse- Excellent Service
I traveled to Austin for Spring training with my rowing team. Austin is a big city with lots of things to see and do, unfortunately I did not have a car. However, Jesse went above and beyond all expectations by taking me anywhere I needed to go. He had a very pleasant attitude and truly loves s... | 5 | null |
Hated it
Yes, this hotel is cheap, but that's for a reason. The rooms (and hallways) are unbelievably small! Our room was 10 by 7 feet. The door between the room and bathroom is GLASS. Yes, GLASS. You can see EVERYTHING through it and you can hear everything, too. This was prison cell. On top of that, the staff was imp... | 1 | null |
BEWARE OF BEDBUGS
The place is infested with bedbugs. I stayed there last week and was eaten alive. Holiday Inn offered a 5% discount when I told them about the problem (It was disguisting we saw eggs in the room)!
DONT STAY THERE | 1 | null |
Third time, third great experience
Big, well appointed rooms. Comfortable beds. Bathroom with separate shower and toilet. Good breakfast - the granola is great. Well-equipped gym. Polite and efficient staff. Quick and easy check out. Good location. Great view. Not a bad word to say. Wish more business hotels were like ... | 5 | null |
Spring break with teenage daughter
We stayed 3 nights the w/o March 12. I was visiting with my 19 year old daughter. We both absolutely LOVED the hotel. It was perfect location and the vibe of the hotel was great. Staff was very efficient and friendly. Appreciated the free muffins in the morning to get us going. Rooms ... | 5 | null |
Wonderful place to stay!!! Perfect Location, Excellent Staff
I recently stay at the Skyline Hotel for my 40th birthday. The staff surprised me with a beautiful birthday basket in my room. Staff were very friendly and helpful. The location COULD NOT HAVE BEEN BETTER!!! We never took a cab- we were able to walk everywher... | 5 | null |
Welcome to the seventies
A real shame... At the rates this place is charging, I do expect a better level of upkeep. Bowed ceilings, peeling wallpaper, splintered woodwork, dank smelling room... I booked a superior double, when I saw what I was given, complained and was given a vaguely better room. Was only on a short s... | 1 | null |
nice hotel for the price
We stayed in this hotel for 4 nights before our cruise and 1 night after our cruise. We were extremely happy with our experience at this hotel. The staff was fantastic! Everyone was happy and smiling during all of our interactions. When we returned from our cruise they rushed to prepare our roo... | 5 | null |
Comfortable and central
Stayed here recently. Was upgraded on arrival to a premium room. Clean, modern room with good central heating in early March. Bathroom was small (common in NYC hotels) but clean. Good location, close to supermarket on 6th Ave near 55th. Overall, a very good hotel and a satisfying stay at a centr... | 4 | null |
Excellent value, great location for those staying north of downtown
If you need affordable lodging on the north side of town, you are unlikely to do better than than the Sheraton Crescent. Situated along I-17, it was a surprisingly full service property offering reasonable rates. SPG members will appreciate the club lo... | 4 | null |
HORRIBLE PLACE HORRIBLE MANAGEMENT!!!!
I rented this place for a reception and when it was the day of my reception this place was still super dirty and trashed from the night before. We let the ''manager'' know but they did not do anything about it. They said they had already designated someone to clean the place and w... | 1 | null |
Excellent hotel all around
Stayed here for 5 nights for a conference. I found the staff to be very friendly and accommodating. The room was very clean and unique. The bathroom was excellent, it looked as if it had just been renovated. It was very quite, could only hear a bit of noise from the street below but I wasn't ... | 5 | null |
arrived at agreed time, room not ready!
Was recommended to Affinia Manhattan by travel agent. Told we had been upgraded, but when we arrived they put me in a very small room, as my larger room was not ready. It was pretty cramped. Hotel was OK, but nothing special and the food in the restaurant downstairs was quite ord... | 3 | null |
Horrible customer service
The receptionist treat us very bad and she was very rude with us, the breakfast wasnt what I expected or what they offered on their site.Also when I made my reservation they had a rate of 210 dollars for 3 days and one day before I traveled I saw there was a special for 152 dollars, I asked th... | 2 | null |
Hostel a Vista
Most of the staff are very helpful and friendly.
The rooms are clean but small, generally in good order and just about adequate for a short stay. Rooms at the front of the hotel can be difficult to sleep in because of noise, particularly on the lower floors where, not only street noise is heard, but also... | 2 | null |
Good in parts
We spent 3 nights here having cruised from Montreal on the Chrystal Symphony.
The location is very convenient with the subway just down the street and the Copley shopping centre immediately opposite
The reception, concierge and doormen gave superb service but housekeeping and the restaurant were poor. On ... | 3 | null |
TERRIBLE!!!!!!!!!
It is not a hotel, it is a dump. Dirty,outdated, smelly. Don't walk on the street whet it is dark, crackheads on every corner. Breakfast well, i looked at it and walked away, let the management eat this "fabulous" meal. It smells terrible.
Do yourself a favor stay elsewhere! | 1 | null |
Best Pick for Chicago Hotel
Traveling on business for 10 days is stressful, so it was a good thing I stayed at the W City Center. The location was good in relation to where my meetings were taking place. I have been to Chicago a handful of times, and this being my first at the W City center, I regret not staying there ... | 4 | null |
Not coming back
I had several problems at this hotel. First, they (double) charged my credit card although I paid through Expedia, and without my authorization. Second, they stated that I would get Starwood points, but I did not (you don't get points when booking through Expedia). Third, they were quite unhelpful with ... | 1 | null |
Decent renovation, but miss the old kitchens.
We have stayed at this hotel several times, but this weekend was the first time since the hotel renovated the rooms. We figured we would no longer be able to afford the hotel with the upgrades, but got a good email promotion and used it.
The renovation make the rooms look m... | 4 | null |
Dirty
I woud not stay at this hotel fot free. Sheets were old and worn out, blanket was gross, furniture old and worn out, bathroom gross, carpet filthy... Stay away. | 1 | null |
Good Stay
We visited Dalls during Spring Break and stayed at the Embassy Suites in the Park Central Area. I was a little worried based on the reviews I had read, but since I prefer Embassy over other hotel brands and the price was right on this one, I bit the bullet and made the reserverations.
While I had good direct... | 3 | null |
Nice place to stay for a business traveler..
Overall this was a nice place to stay. There is one major feature of this hotel that will instantly drive away many people. They still offer smoking rooms to their guests. Personally, even though I don't smoke, it doesn't bother me, but I want to be fair in my review and mak... | 4 | null |
Can't wait to return!
Spent 4 nights in NY, 3 of them at this hotel and it was great. The woman that checked us in was so helpful and very friendly. And each staff person we came across throughout our stay, be it front desk, housekeeping, security, restaurant, etc. - everyone was very friendly. If you're unfamiliar wit... | 5 | null |
Nice place to stay but no coffee maker in the room is a deal breaker
Lovely and clean room, quiet floor, helpful people, nice exercise space, lovely lobby with fireplace to look at.
Room service starts on the late side, and is expensive, so the best way to get a cup was to stumble down to the lobby where it is on offe... | 3 | null |
A well-used facility . . .
I have stayed at this hotel a couple of times in recent years. They have upgraded various aspects of it, which is good, but the rooms I have had have been "well used". Chipped enamel in the bathtub, noisy HVAC, no free internet access, heavy bedding, a burned out fluorescent tube in the bathr... | 3 | null |
Needs a lot of Organization!
I stayed here with my friends for a night two weeks ago and I'm still in shock with what happened. Let's start with the good and then move on to the bad of the stay.
First off, the good.. I got a really good rate and I thank Pisey Oum for that. Everywhere else had really high rates and I wa... | 2 | null |
Never coming back
Hotel was nice but Customer Service needs attention.
1. Waited 10 minutes to check in.
2. Towels not brought to pool after various requests.
3. Gas stolen from car in parking lot closest to Home Depot. | 1 | null |
Nice stop over
We stopped overnight , before taking a flight at Sky harbor back home after a wonderful trip in Sedona, Az. The hotel seems brand new, well appointed and is well run. The staff is prefessional and friendly. Only a few minutes drive to Tempe Mills Road where all the nice restaurants are. 10 muntes from th... | 4 | null |
Decent hotel, friendly staff
I stayed with a friend the first weekend of October and found the place to be ok, but nothing special.
The room size was decent, the bed comfortable and the bath alright. The complimentary was fine and well stocked. We parked our car in the back lot without any problems.
The shuttle service... | 3 | null |
Awful! Closets called Rooms!
This place is overpriced and has the smallest rooms I have ever seen. We booked our room on hotwire for two people. When we arrived we got a room that was literally the size of a walk-in closet. Laying on the bed sideways, my hands touched one wall and my feet touched the other. This room w... | 1 | null |
Arizona Biltmore
If you fly to Phoenix and stay at the Biltmore, you really do need to rent a car. The hotel is 3 miles away from the city. There are no nearby shops or tourist attractions you can walk to. It costs $10 each way by cab and there are cabs sitting in the parking lot waiting for fares to pick up. There are... | 3 | null |
Near Macy's
The hotel is well located in Midtown Manhattan on the 35th, near Macy's and the subway station (34th). We have asked for a wheelchair accessible room and we got it. The room was at the 2nd floor, near the hotel's office and with the opened place at the entrance of the hotel we can easily ear all the noise c... | 3 | null |
Perfect for a night or two in the city!
I came to this hotel to enjoy a quick night in the city. We absolutely loved it! The door man was wonderful, introduced himself and offered to help with anything. We were checked in by a manager and he gave us a free upgrade to a deluxe room! The room was amazing, spacious, and t... | 5 | null |
Needs updating, quite and convenient
If you stay overnight in Seattle, and want to keep close to the airport, this is as close as you can get. A bit dated, the larger rooms have separate sleeping space so one person can sack out while the other watches the television or reads. Sleep number beds in some rooms, the one w... | 3 | null |
Cheap but in major need of maintenance
I picked this hotel because it was close to my business appointments and I don't like to be on the road much. The previous reviews were pretty good so I thought I'd give it a chance. The desk staff was friendly although they were odd about giving me a receipt. I thought that was s... | 2 | null |
Mixed feelings!
I had a business trip to New York recently and needed a hotel for one night. As an SPG member I decided to use points and chose to stay at The St Regis.
On arrival and on check out the front desk staff were very courteous and professional, something I wasn't sure of given this was basically a "freebie"... | 3 | null |
dirtiest hotel I have ever seen in my life.
Absolutely Disgusting. You could not pay me to stay here again.
-We had prepaid for a king bed room and didn't get it for our first night, had to move rooms the next morning.
- Disgusting stains on the headboard, bathroom had dirt and hair all over it, black stuff bubbling u... | 1 | null |
Lived up to expectations
We checked into the Grant on Friday. It is a great hotel, full of history and situated near the famed gaslight district. We had a great rate, great service and when our return flight to Newark was cancelled, we were able to check in again at the same rate. Mark and rest of the staff was always ... | 5 | null |
Great Location!
Stayed here for 5 nights in April 2012 and the location was perfect. Located directly on the main street opposite Fisherman's Wharf you can't get any better. There are plenty of places for breakfast close-by and so many restaurants to pick from you are spolied for choice. The stop for the trolley bus is... | 4 | null |
Great customer service, not great area
First of all some good things about this hotel. Its quite simple, has abit of character and i thought the thing that made this hotel good was the staff! very friendly, accommodating and honest. It is also only a few blocks from union square! However...
Be warned! this was my first... | 2 | null |
Filthy
I've since demoted my friend from booking hotels. Hotel Pennsylvania was TERRIBLE. The lobby looks great. I walked off the elevator onto the second floor and I immediately noticed the poor bldg. management. The carpet was visibly dirty, there was spackle all over the walls, the doors were filthy, I could go on. ... | 1 | null |
We will go back again and again
Step back to the classic time of the 1940's - 50's family vacation by automobile. The Marina Motel is a nicely maintained family owned business still in the founder's family hands. The current owners have preserved the wonderful look of the period while providing modern accommodations. W... | 5 | null |
Great Place For An Airport-Related Stay
We strive to rate properties verus their peers, inthis case upper-mid-level interior-entry motor hotels with elevators.
Just what we needed after a long drive from northern AZ and prior to an early start the next morning for the flight back to the east coast. Nothing special, but... | 5 | null |
Disappointed
Pros: Great charm and old style elegance. Warm and friendly staff! Mystique of the place being haunted! Comfortable bed!
Cons: Crappy water pressure in both sink and shower! Forget bringing the computer as the wireless sucks! Lack of good eating on premises! Needs modernized! Very noisy can hear sounds fro... | 2 | null |
unpretentious comfort in San Francisco
Lovely hotel, clean, charming, unpretentious. Great location slightly off Union Square. The gentile staff and simple French flair made us feel we were in Paris. Excellent American breakfast included in the price, but with only two choices: eggs any way you like with bacon, potatoe... | 5 | null |
Shuttle was great, room was not!
The lobby is very nice. Front desk staff were friendly. The shuttle downtown was convenient. The hallways and elevators were so hot it was unbelievable! The room looked ok until I saw the bathroom and it was dirty with hair all over the floor. Hotel was sold out so we couldn't move to a... | 2 | null |
OK at best
I wanted to be wowed, but only OK. overall elt down by poor and inconsistent service.
the good, great size rooms, great views, good location if you like shopping but not good if you want theatre and nightlife. area immediately round the hotel is pretty dead at night.
Doormen are very friendly
Bad, arrival (f... | 3 | null |
Held my event at the Blake
I was one of the promotors of the Mad Monster Party at the Blake in late March 2012. From the start of my relationship with the staff, I felt thoroughly valued and accommodated. We arrived to see the hotel for the first time about half a =year prior to our event and were completely psyched ab... | 5 | null |
Very small room
As much as possible I don't like giving bad reviews but I have to share what I have to share.The room is very small. I have stayed on other NY hotels but this is just very small. The bathroom was very dusty. | 3 | null |
Customer service not their strong point
This hotel's location / price can't really be beat. Their rooms are dated, but I understand they're renovating...
Checking in was not easy. We used Priceline, for two rooms. Our traveling partner was delayed and wouldn't be able to check into her room until the next day. I told ... | 3 | null |
Overall nice but $$$ breakfast and needs updating
Nice proximity to LAX with usually regular shuttle service, though slow at times (waited about 30 minutes at midnight on a Sunday - versus waiting about 3 minutes for a ride back to LAX on Monday am). Lobby, staff and such are pretty good. Rooms are ok, but bathrooms (s... | 4 | null |
A lot of good, but a lot of bad too
On the Pro side of things: Location is great, 2 blocks from Boston Common, convenient to Beacon Hill and the Back Bay. The customer service is very good, the furnishings in the room are modern, great bath products, and every room has a small balcony. They have a small gym and a nice ... | 3 | null |
Enjoyable stay, except for breakfast
Stayed 4 nights at this motel on recent family trip (two rooms on upper floor in rear). Location is close to CA-170, leading to U.S. 101 and other L.A. area highways. Business area + residential neighborhoods surrounding motel - did not feel unsafe. Facility seemed to be well mainta... | 4 | null |
Warwick revisted, not as good
I stayed at the Warwick with my wife and daughter this past summer and it was great! Maybe it was the warm weather, but when returning for the winter it was not so good. My wife had her company book their group there because of our previous experience.
The room was like a sauna, I finally ... | 2 | null |
Great Hotel
This was our first trip to New York City and used Trip Advisor to assist us in finding a hotel. This hotel was everything we could have asked for... reasonable price, clean rooms, outstanding location as just a block from Times Square and friendly hotel staff. The rooms were a little small but who stays lon... | 5 | null |
Bad Night's Sleep
Based on other reviews, I was looking forward to my stay. However, I found it hard to sleep due to the incessant traffic noise. Next time, I'll try one of the other high end hotels in DC. | 1 | null |
Across the Midwest at La Quintas - Average
There was nothing exceptional about this La Quinta, other than I think the La Quinta chain is a pretty good value and a pretty sure bet. | 3 | null |
Some pluses, but needs updating for the e-traveler
Floor plans vary in this historic art deco hotel that was once an apartment building for sorority sisters. We entered our bedroom through the kitchen. Perhaps for this reason, the bedroom was dead quiet, even though we could hear squealing children and conversing adult... | 4 | null |
very good located hotel!
the hotel was very good for our long weekend in manhatten. The location was perfectt in the middle of Manhattan 5-10 minutes to 5th Avenue , Empire State Building, Time Square ect. The room was small but very clean and good enaugh for us. About the noice outside the sleep quality is not very go... | 3 | null |
Beautiful hotel, excellent customer service
We really enjoyed our stay here. The front desk staff was very friendly, helpful, and timely. We were checked in in a matter of minutes and kindly informed of the least expensive place to park (we had chosen poorly and they saved us $20!)
Our room was clean and spacious and ... | 5 | null |
Luxury?
We travel to Austin quite often and were excited by the prospect of staying at Casulo. The literature in the room and some reviews we read referred to the Casulo as being a luxury hotel. This is simply not the case. The room was clean and the air conditioning worked great ( important in Texas), but that is as c... | 3 | null |
Get what you pay for....
If you just need a quick stop close to the airport, this is OK, but this hotel feels old and run down. We had a room on the 10th floor, and could still hear road noise all night. Could also hear the people in the room next door. The elevator to the parking garage was broken, and had to walk dow... | 2 | null |
Jacuzzi, View, & Caramelized Banana Tarts
This was the perfect weekend getaway-- even for someone who lives in LA! Our Vista Suite was absolutely beautiful with the biggest jacuzzi bath I could have dreamed of. The view was unreal, the staff was lovely, and when one of us wasn't feeling well in the middle of the night ... | 5 | null |
Convenient, Nice Stay in Dallas!
My mother and I stayed at this hotel last weekend while in Dallas for a quick one-day getaway. Overall, I thought the hotel was excellent. We arrived at the hotel earlier than expected (around 11:30 am) and check-in was not until 3:00. However, our room was ready to go and the staff had... | 5 | null |
they will not help you after you leave the hotel.
I used the hotel wi-fi during the stay in the hotel. When I was back to home, my laptop could not connect to the internet. However my desktop still can use the internet. Apparently my laptop setting was changed when I used the internet in the hotel. I called the hotel f... | 2 | null |
Small, quiet, not sure it is worth the money (should be cheaper!)!!!
So we arrived at Penn station after a 7 hour flight. On the map it looked walk-able (I am 26, my partner is 27 so capable of walking!) However, it felt like a very long walk. Finally arrived and check it was painless. Then a random man insisted in sho... | 2 | null |
Great stay, great hotel
We just spent 4 nights in this hotel, had booked the corner suite rooms for us and my parents. Got top floor and 34th floor so views of Chrysler building and the river were stunning. Hotel is in a great and very safe feeling location away from a lot of the noise. Even walking back late at night ... | 5 | null |
discounted rates draw noisy guests
I have stayed here several times - booking through Hotwire. The last few times I've had my sleep interrupted by noisy crowds of teenagers. To increase traffic, it appears that the hotel management is offering discounted rates to high school tour groups.
Good for them that they're boo... | 3 | null |
Doesn't deserve such high ratings
The good;
Friendly staff.
Breakfast would have been good if it wasn't in the lobby while they renovate restaurant.
The bad;
Noisy bed. Asked the staff to try and fix it, but they couldn't do anything about it. We had to detach the headboard (the source of the noise) ourselves.
TINY roo... | 2 | null |
Third stage of our trip
My son and I travelled from Toronto, then Niagara, to New York , for a four night stay at the Hilton Times Square. We were warmly welcomed and had a very pleasant, comfortable few days. The hotel is in a busy area ,but as the lobby is on the 15th floor, all the rooms are high enough to be fairly... | 4 | null |
Nothing Special
We found the Hyatt very average. Everything you would expect is there however dont think your in for any WOW moments. We did have an issue with the room as there was nothing in our mini bar and no tea or coffee. Also the internet charges are ridiculous. Location is good, walking distance from most sight... | 3 | null |
Three Star Hotel? No Way!
This place was bad! The hotel is off the beaten path...located in an awful area...very unsafe. It's not near ANYTHING, so you are really kind of stuck. If you like run-down areas with lots of police and fire lights and sirens all day and all night, this place will be perfect. Otherwise, it jus... | 1 | null |
helpless and hopeful...
Recently there was an unfortunate chain of events that took place in my life and i found myself here at the Sleep Inn Northlake. without going in to detail the staff (Kelly & Susan) was very helpful in my time of need 2 staff members in particular was Nic the night reservation manager and Ms. Lo... | 4 | null |
A little different for San Diego
So I live less than 20 miles away and I’ve lived in town close to 30 years. The logistics a downtown party prompted us to spend the night near by. The Sofia tries to be trendy and hip but they think you can give up warmth and practicality to do it. The staff had too much attitude for me... | 2 | null |
Not great service for gold members
I just checked in. Was given a room with two doubles when I had reserved a queen. I called the front desk and they told me they don't have any rooms available with a queen or larger, but can move me to a king tomorrow. I pointed out that I reserved a queen and she said something about... | 2 | null |
Glamorous bus station?
The Astoria should be brilliant. Great location, lovely building and history to match. But it wasn't. Rooms were a little tired and in need of refurb; we were on the 6th floor and natural light wasn't good. The most disappointing thing was we had booked for one night after the NY marathon (it did... | 3 | null |
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