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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Howard Johnson Nitemare
I was very disappointed with my stay from September 1, through September 3, 2012. Not only was the cleanness of your hotel in question but the service rendered particular by the housekeeping staff not what I would have expected from Howard Johnson. Upon arrival I discovered that the rooms and be... | 1 | null |
Excellent value with our grandkids
We rented three queen sized beds and had microwave and refrigerator for our drinks, etc. The kids had a pool to work off some energy. It is very close to Fiesta Texas. The breakfast in the morning had something for every one in our party. The staff were very kind and helpful. We will ... | 5 | null |
Embassy Suites ain't what is used to be....
Stayed at this property for the first time on Tuesday, November 6th for two nights. The staff are wonderful and really try and do all they can to accommodate you. The property, however, is very, very tired and in desperate need of some capital expenditures. The rooms are run ... | 1 | null |
Tranquil Setting
Our stay at the Westin Riverwalk was for 3 nights-- in the off season. It is on a less busy and noisy section of the Riverwalk and as such, was quiet and tranquil. The staff was outstanding and extremely helpful. During one evening at the cocktail hour, the entertainment was a guitarist named Fernando ... | 5 | null |
second time as good as the first
I just came back from a weekend stay at Ink 48 in New York. I had stayed there in January and was looking forward to a return visit although I was a little afraid I would be disappointed since I liked it so much the first time. But, to my delight, I loved it just as much the second time... | 5 | null |
Convenient location, basic, clean, but VERY LOUD
The location is very convenient to the city and public transportation. The neighborhood doesn't have a lot of character, and everything closes early. The room was clean and basic but comfortable enough. The desk space was ample and both lighting and outlets were plentifu... | 3 | null |
Excellent Location and Style
This is a lovely, stylish hotel located right on State and Washington in downtown Chicago. its an easy walk to the Miracle mileor just about anywhere of interest. The staff is also very friendly and helpful. | 4 | null |
Awful does not come close!
The hotel is clean, thats it for positive feedback. Hotel is trapped in 1985, its drab yellowish walls look like the remants of a smoking room! The room was so basic that it makes a travelodge look luxurious, everything is old and knackered to be honest. This is certainly the worst hotel I ha... | 1 | null |
Excellent value for NYC/Manhattan
I've spent three nights in this hotel and I was very happy with it. This hotel is clean, modern and it's employees are very courteous. In comparison with other hotels my room was small but well appointed. It has everything I needed. I'd prefer if in room internet was not as expensive, ... | 4 | null |
1 Star service
We paid around $300 a night to stay in this hotel. We have just returned from a day out around Philly - having left at 10am - a nd it is 6pm and our room has not been cleaned. We did not have the Do Not Disturb sign on the door. When we checked in 2 nights ago, we had to wait 2.5 hours for a rollaway bed... | 1 | null |
Great property - but small rooms and poor soundproofing!
After staying at the St. Regis, our expectations were admittedly high. And for the most part, the Chatwal delivered, primarily with the room's excellent bathroom - an almost spa-like experience. The Asprey amenities are great, and the minibar was well-stocked and... | 3 | null |
Clean, Nice Hotel
Stayed here for an overnight at the end of June. Hotel was easy to find, and located in an area with lots of shopping and restaurant options. Parking was no problem. Check-in was fast, and the room was spacious and clean. The complimentary breakfast was good, with choices ranging from cereal and yogur... | 5 | null |
Nice hotel, disappointing service
Very pleasant stay - clean room, lots of hotel restaurant options (Starbucks, sports bar, small market, upscale restaurant, upscale lobby bar), nice conference facilities. The only negative about the room would be that the bathroom was quite small.
My true concern occurred on the final... | 4 | null |
Worst hotel service I have ever had in 30 years!
Stayed at the Hilton LAX for three nights last weekend for a conference. Absolutely unbelievable less than two star service ! First they gave away the second two nights of our stay three night booking. The hotel had been booked in Canada over ten days previously. Fortuna... | 1 | null |
Beautiful Location
We had a lovely view of the bay out front and a view of the marina while eating breakfast. We got the "Island Getaway Deal" so we paid $118.30/night and it included breakfast and parking, heck of a deal. The room was abit outdated but it was doable since we were only there to sleep, lots of closet sp... | 4 | null |
If you want space over luxury, this is a good location
The location of this hotel, plus a kitchen, sold me. My suite was spacious, with a full kitchen including stove, microwave, refrigerator, dishwasher, dishes, utensils, pots and pans and coffee maker. There was a table and two chairs for eating, plus a sofa tucked i... | 3 | null |
Don't plan on sleeping!
The room itself was ok, though pretty small for what they charge. The problem with this place is they are located directly under the approach pattern for the North runway at LAX. The jets fly over here at no more than 200-300 feet, at all hours! This should be noted on the company's website. | 2 | null |
holy ghetto batman
drug deals, hookers and fights.
all night.
I'm glad i brought my (legal) pistol.
yelling, the smell of marijuana.
breaking glass.
the building was in pretty good shape. the staff was friendly. the bed was comfortable. maybe it was just the location, but i'm never staying at this hotel again. | 1 | null |
Another Good Stay
We have stayed here before and always enjoyed the hotel. The rooms are a little on the small side but very clean and comfortable. The staff couldn't be nicer or more helpful. The restuarant is good for brunch, lunch and dinner. Recent renovations make it a very attracttive place to stay. | 4 | null |
Fairly Decent but a lot of room for improvement
First off i will say we got a great deal on this hotel off of hotwire, but for a four star hotel it was not as nice as i wouldve expected. I think all of the comments on the reviews about the elevators were overstated. There are three elevators and it wasnt that bad, just... | 3 | null |
The most unfriendly Holiday Inn Express I've ever stayed at.
I'm being nice by giving it a "poor" rating. The staff was very unfriendly. Whenever we went in and out, they never even bothered to look up from their computers or personal devices to greet us or even give us a smile in the lobby. We didn't get our priority ... | 2 | null |
Avoid the Hyatt Regency
I had not realised how down market the Hyatt Regency chain has now become – arriving late in Chicago from overseas with a Gold Hyatt Passport card and a guaranteed booking, they gave me a room which the “cleaners” had left in a disgusting state. When I refused the room the only offer was one whe... | 2 | null |
A Special Treat
From the 2 doormen who greeted me before I even entered the hotel to the reception staff, to the bell captain and the concierges, I was treated like a queen, a very special guest, made to feel at home and assured that my every need would be met. A little gift basket with some special chips and a bottle ... | 5 | null |
Blissful Experience!
My wife and I recently celebrated our 20th wedding anniversary at the W, and without a doubt it was one of the most enjoyable experiences of our lives. We don't do the hotel thing often, and while we tend to stay in more moderate accommodations, we found the W and it's modern comforts a blissful ex... | 5 | null |
What a Great Vibe....
My husband and I spent 2 nights November 18/19th in a superior queen.Why is everyone so surprised at the small rooms? Doesn't anyone "google" before they go? We went expecting small but I asked for a corner unit and they obliged us - 2 windows makes a difference. If you are getting a Priceline DEA... | 4 | null |
Business in Phila
I have conducted business in the NYC to Washington DC area for several years and never found a better spot than the Ritz Carlton in Phila. An easy day trip north or south permits you to stay in one place, great restaurants within walking and the most friendly staff of any hotel I frequent. I always fe... | 5 | null |
Pictures r misleading
The fact that some people are putting amazing reviews makes me wonder if we r in the same place. The location itself is pretty good, close to everything you need or want. The downside is traffic is horrible. It's hard to get in and out of the hotel. And you can always here the cars go by. I'm on t... | 2 | null |
Bad hotel and service! They damaged my laptop during room cleanin.
That's a terrible hotel. I am travelling a lot but never my personal staff were damage. This time I left my laptop on the table and back to my room after conference session. I saw my laptop damage. I have a pictures. I called hotel's security department... | 1 | null |
Nice place in Washington DC
This is a regular chain hotel, BUT with some added features.
The restaurant is nice and the buffet is good, the rooms are rather big with ample place. The staff are good. BUT the location is great. 10 minutes walk from Georgetown, few bus lines including the "circulator" are accross the road... | 4 | null |
Disappointed for a Hilton
The location is wonderful and the rooms are comfortable but the hotel was not up to Hilton standards. During the early morning hours when most people still had their "Do not Disturb" signs out, there were staff members yelling up and down the halls at one another. This happened numerous times.... | 3 | null |
For a long time now
We have had two sons graduate from Trinity University and have stayed at this Best Western for all our visits. The location is ideal, the staff is wonderful and it is truly our home from home! Excelsior! | 5 | null |
Overrated (for a 4-star luxury hotel)!
The lobby is beautiful, as are the hallways. The rooms have modern decor, but falls short when you look at the details (wallpaper falling off in some areas, broken marble tiling). The hotel should've spent some of the money they did on the lobby/hallways instead on the rooms. My r... | 3 | null |
Don't stay here
This place is filthy-- even the walls and blanket were dirty. Carpet made me not want to walk in the room without shoes on my feet. The bed was the most uncomfortable I have ever experienced, and the tiny room didn't even have windows (resulting in a stale smell of mold or something). I just don't have ... | 1 | null |
Poor service, poor amenities, good location
Just came back from a 4 night stay at the hotel and I must say that I was very disappointed with the hotel. It is situated in a good location, close to downtown but in an older building. Though the rooms have been updated, there was an issue with hot water in our room. The sh... | 2 | null |
Great find in NYC!
We spent one night in NYC to have dinner with friends. The hotel is a stone's throw from the Wall Street Metro. It was pretty far from the restaurant we chose but taxis were everywhere. The room was clean and well-equipped with necessities; ice water and ironing boards are within reach in every floor... | 4 | null |
Superior Stay - AGAIN!
We stayed here for a week in June 2011, and since that was a great experience, we just stayed for another week in April 2012. We were not disappointed! The hotel staff really cares about your needs - just let them know! We were given a great room upgrade by Toral, and she had to work really hard ... | 5 | null |
Average motel, bonus free shuttle to and from airport and subway.
Boston is expensive and travelling on a budget the Ramada appealed to us. It is close to the airport and the hotel offers free shuttle pick up from the airport if you call when you land. The shuttle to the subway (JFK/UMASS) every half hour was great. Pe... | 3 | null |
Old Man River
A night at the Hudson is as close as one gets to sleeping in a refrigerated shipping container - without the benefit of the international travel. Even for New York hotel rooms these are comically small - you don't so much use the bathroom as wear it in the morning. The air conditioning unit, inches from m... | 2 | null |
The service was outstanding
My trip to The Four Seasons New York was beyond amazing. Every single person on the staff was phenomenal. Sergio, the bell hop, was absolutely amazing as well as the front office staff and Sam the hotel manager. We stayed in room 611, and that room was spectacular. I cannot say enough good t... | 5 | null |
Inexpensive Way to Travel with a Pet
Good price. The rooms were very small but adequate. No tub--only a shower. The laminate flooring is nice; you can easily tell whether it's been cleaned or not; and the floors we saw had been. Even without carpet to trap it, the rooms still smelled very strongly of cigarette smoke. I... | 3 | null |
Want a great laugh and a wonderful stay...
First thing, if you want a good laugh google their address and look on the map to see where it is located. If you look at the map the address shows right there by the street but if you look closer you will see the hotel is back away. Like in behind 2 other business. As you tak... | 1 | null |
Blackstone Renaissance Hotel - Mercat a la Planxa Restaurant
Hotel: Loved the place, but used a Groupon deal and as a result of this deal, ONLY paid $303/night and no view. $55/night parking ridiculous!
Restaurant: What we did love is the little restaurant upstairs from the lobby called Mercat a la Planxa - it was won... | 4 | null |
One night stay... very impressed though
Very nice hotel, and our room was very clean and kept up. Very comfortable bed. Booked the room on Priceline only 3 or 4 days prior to arriving. Just a simple room with two twin beds for my buddy and I. Wasn't here long though. Arrived into Indy late last night, checked in, went ... | 5 | null |
Good location, dusty rooms, crunching heating radiator
Stayed there for two nights in a double double, possibly at a worst time - while the hotel lobby was undergoing renovation. A disgusting cockroach was waiting in the middle of our room, as soon as we walked in. We were extremely tired, so tried to ignore this fact,... | 2 | null |
This hotel is at the most a one star hotel.
The rooms are amazing and the staff are very nice. Unfortunately that is all this hotel has to offer. If you are paying the extra money to enjoy the extras the hotel has to offer look elsewhere. The building is very old and smells (Not the rooms.) The coffee shop is terrible ... | 2 | null |
Great location
The hotel is very well located. As a family of four we had two large rooms across a small landing, which could have been closed off to give interconnecting rooms if we'd wanted. The rooms are very well appointed and decorated, the bathrooms excellent (even if it took us a while to work out how to use the... | 5 | null |
Excellent Business Class Hotel
The hotel was fine in virtually all respects. The weekend pricing on the executive floor was more than reasonable, and the executive lounge was well staffed and furnished. Breadfast served there was excellent. Check-in and check-out were fast, friendly and accurate. A very welcoming exper... | 4 | null |
Stayed here for Seaworld trip 7/14-7/15/12
We stayed at this hotel for our Seaworld trip on July 14-15. Its not too far from Seaworld so the location was nice. I showed up around 12:30 ish and tried to check in and the guy (who didn't even greet me) said "Ummm check in is not till 3 p.m." I said you don't have any room... | 2 | null |
Nice stay but poor acoustics
On the up side: good value, spacious room, interesting decoration (will be challenged by some), convenient breakfast at a separate location on the same block, free internet, helpful staff.
On the down side: could hear the neighbors upstairs pounding, chest drawers have a serious problem (po... | 4 | null |
Heat, Bugs and Lies
I wish I could give this hotel NEGATIVE stars! It started with the night my husband and I checked in. The AC unit in the room was broken. They had no other rooms available, so they brought us a fan and gave us a free breakfast the next morning. I should mention that I have a nocturnal seizure disord... | 1 | null |
First visit to Texas
Stayed here following a few days in La Vegas. It is a new fresh hotel with great self catering facilities and a laundry room located on the third floor. The hotel shuttle bus is very handy if like us you do not have a car also the Molly Trolley stops outside the hotel after 6pm. The staff were very... | 5 | null |
good hotel, good site for business stays
This was better than I expected from a Holiday Inn. Location was perfect for my business needs, but too far out if you wanted to squeeze in some sightseeing between meetings! Staff were friendly and attentive. Room was good size - excellent powerful shower. AC unit was too noise... | 4 | null |
Quite Hotel close to many things
The hotel is older, but still nice. The room had a nice desk to work from with internet in the room. Parking was free. The staff were very friendly and helpful. Breakfast was included with the room, but didn't care for it much. The cereal, yogurt, nuts, and fruit were very nice. The hot... | 4 | null |
Excellent Location
My husband & I had a wonderful time after staying in this hotel for 5 days.
We were actually booked into another hotel round the corner which was dirty, smelly, noisy & staff there were rude and unhelpful.
We decided to check out & went to Novotel. The staff couldnt have been more helpful & accomod... | 5 | null |
Lovely Service...but it has its quirks for an upmarket hotel
We wanted to stay in a nice hotel in downtown Seattle that would accommodate our family of 5. This turned out to be very difficult to find. We ended up at The Sorrento Hotel, which put us in a suite with two Queens with a pullout couch. The room was very nice... | 4 | null |
OK in LA
Good location. Walked back from Hertz rental return. Walked to a wine store. Not too many decent neighborhood dining options, so ate at hotel. Decent food and Heime, our waiter, finished off with chocolate covered strawberries. Nice touch. Elevator music was too loud. Shower-heads were an unfortunate trickle. ... | 4 | null |
Not worth it
Guess I'm going to start making a habit of reviewing Starwood hotels. I've stayed at more than I can count. So why not?
This hotel is in NYC at Union Square. Yes, NYC is expensive, yes Union Square is in a good/hip area (although I can also argue that Union Square is not as safe or appealing as it used ... | 2 | null |
Don't stay here unless you have no choice
Over-crowded "venue" hotel, rundown, terrible parking options (valet slow and self park limited), huge hotel and lots of noise from halls, etc. Staff extremely unresponsive for help. Lots of things didn't work in my room and only some items attended too. The hotel's paid intern... | 1 | null |
Great Hotel with Great Staff
Stayed here on a Business Trip and I was very happy with the Hotel and the Staff. I had a room on the 10th floor which was high enough above the street that I was not bothered by the late night crowd returning from the bars and Honkey Tonks on 6th Street. The room was always clean, fresh an... | 5 | null |
Bedbugs
Checked in on Sunday night, woke up and noticed red marks all over torso and shoulder. No allergies so I knew right away, BEDBUGS! Addressed with hotel, they changed my room and told me a pest control company would investiagte. Later told that the inspections came out "negative" for bedbugs. I told them OK they... | 1 | null |
Nice hotel - good location
First time stay at the hotel (04/2012) and really enjoyed the stay. Room was very nice - including a full kitchen (didn't expect that) along with free breakfast. Park on the same level as your room if you have a lot of luggage making it very convenient to get to your car. Very helpful front d... | 4 | null |
Just a regular business hotel - but with a "dated feeling"
The JW Marriott presents itself as an "exclusive luxury hotel".
Sorry - but there was nothing remotely exclusive or luxury about this.
A decent hotel with good and very helpful staff (Concierge is worth 5 stars!) and shuttle that takes you to local restaurants ... | 3 | null |
Really nice hotel
I stayed here one night for business.
I was pleasantly surprised by this hotel as I had only been expecting a generic Sheraton. instead, the hotel was really luxurious and the staff was very friendly.
CHECK IN
The front desk staff moved quite quickly even though there was a pretty long line. I arriv... | 4 | null |
Best of the Best!
My husband and I spent four nights at the Monaco Baltimore, and we had an incredible stay. We came to Baltimore for a surprise birthday trip for my husband, and the hotel upgraded our room to a King Deluxe and also welcomed us with champagne and chocolate covered strawberries. The architecture of the ... | 5 | null |
Fantastic location and that's all it's got going for it
I know the hotel is undergoing renovation, but the "renovated" areas are really shoddy and the decor is a bit odd! Very long dark corridors that have a peculiar damp smell, street scene murals that must have seemed a lovely trendy idea at the design meeting but ar... | 2 | null |
Well located, Rouge presents bright, unique decor and accommodation.
We were impressed with the considered decor in our spacious and well maintained room. First class bedding and related facilities. Helpful Doorman and staff. Well placed, proximate to major tourist attractions and nearby restaurants. | 4 | null |
Great for a business trip to Mexico
I stayed in this hotel as my base when I recently had a week's long trip to Mexico on business. as the hotel is situated close to the I-10, it was perfect for the short 20 minutes journey over the border to Juarez.
The hotel was quite busy when I stayed there, mostly people on busine... | 4 | null |
not very good
We had a terrible time getting the door open to the room. Went back to front desk They said the locks were old had to be pushed very hard to get into the room. It still took 2-3 tries each time to get in, and I actually hurt my hand doing it. But the room was comfortable. However it did not meet up to the... | 2 | null |
Misrated as a 4 star - should be 2-1/2
While a newly renovated property, it has the bones of a budget hotel: Very small standard room. Cramped bathrooms with the original old tub and toilet and a tiny new washstand. Cheap wood room doors with a ticky-tacky safety chain. Room A/C unit without any wall thermostat to cont... | 3 | null |
Hospital rates
If you're going to U of CO Hospital, Anschutz Medical Campus, ask for their hospital rate, which was $55 for our Oct '12 stay.
The motel is under new management and they are renovating the rooms. The new management, however, doesn't know what an ADA accessible room is. We checked in, having made a reser... | 3 | null |
Misrepresentation
There were two couples in our group. When we made our reservations with the Holiday Inn-Downtown, we expected to be staying at the Holiday Inn-Downtown located off of First Avenue. No one explained to us when we made our reservation that the Holiday Inn Downtown was now the Sheration Four Points San D... | 2 | null |
Excellent stay!
I had an Excellent stay at the Dream Hotel Downtown NYC. This hotel is a fantastic hotel and very unique then any other! We had accidently booked our stay to the wrong Dream Hotel and the front desk manager; Ayo Akinsete did all he can to get us in the right room. He defiantly was a huge help. It means ... | 5 | null |
Where is the service?
They forgot to clean our room. Called at 8pm and they said they would send someone right away. Came back from dinner at 11:00pm. Room still not cleaned. Called and they said everyone gone. I say: I need towels, wash cloths, coffee and creamer. They say: will be there within 10 min. After 30 min. N... | 1 | null |
Quirky and grows on you.
Sir Francis Drake was the overflow hotel for a convention I'm attending in SF. We received a discounted rate so perhaps I didn't get the best room in the hotel. Let's get this out of the way. I have the smallest hotel bathroom I have ever been in. I am 5'6" and 145 pounds and can barely fit on ... | 3 | null |
Not Happy
they charged me to park my car on their lot, I have never paid to park at a hotel I was staying at. other guests were fighting for 3 hours in the middle of the night, slaming doors, yelling, reving up cars and the staff did nothing about it. | 1 | null |
SECURITY AND SERVICE ISSUES. DO NOT STAY HERE!!!
Hello fellow travellers.
This Hotel is a nightmare with a VERY LARGE LACK IN SERVICE AND SECURUTY!!
A frequent traveller I assumed that this top floor room with a large price tag and swanky address that I would be VERY well taken care of, only to find the opposite!!! Not... | 1 | null |
I do not remember a worse experience
The entire hotel is dirty and has a bad smell, like grease or motor oil. The moquette is dirty and with many spots of cigarette. Rooms are big enough but the smell persists. It is positioned in front of the highway and the noise of the trucks & cars is not pleasant.
This is one of t... | 1 | null |
Best Hotel in town
After a Really Bad experience at a another Hotel luxury hotel this Juwel saved our Trip to New York!
The Chatwal New York is definitely the best Hotel in town. Not only the beautiful and very luxurios Rooms and suites fit the highest standards of the Hotel Business but also the perfectly trained staf... | 5 | null |
Great Location for Flights Out of Midway
We spent one night here before flying out of Midway. The room was new, clean and bright. The only negatives were that the pillows were very soft and uncomfortable. The room was small, but they made good use of the space. | 3 | null |
Total disappointment
I'll keep this short as I could go on and on. Front desk chaos, housekeeping hard pressed to smile and forget about someone greeting you, concierge admitted to just hanging up on calls when busy when they had a line of customers (I called 5 times), car valet is only when you arrive so you have to g... | 1 | null |
Disappointing Stay at Hotel Felix
We booked our stay through Priceline. First, the positives.... This hotel is in a great location. It is very close to Rush Street and Michigan Avenue. There are lots of restaurant and shopping options within a short walking distance. The staff are very nice and the cleaning staff do a ... | 3 | null |
Clean hotel, scary neighborhood!
We stayed here three nights and got a great discount. Although the hotel was very basic, it appeared to be clean, the price was right and the service was good. The neighborhood, however, was downright scary! We stopped at a gas station in the area to fill up the rental car and were imme... | 2 | null |
Wonderful Area
Weekend getaway for my husband and myself. Upgraded to a river view room (rooms are already very cheap for NYC), and it was definitely worth it. The views of the river were gorgeous. The hotel is very quiet, and located way away from the mania and filth of areas like Times Square. We did not leave the ge... | 4 | null |
Excellent Experience
My daughter, granddaughter and I stayed at this hotel for 12 nights at the end of March and beginning of April. We expected a cookie-cutter generic hotel and were most pleasantly surprised at the service we received. The staff was consistently helpful and friendly and we would like to add a special... | 5 | null |
Loud and Hot
Our room was #321 right across from the elevator. We asked to move rooms due to the constant "dinging" of the elevator but were told the hotel was full (we were there for Easter) and there were no other rooms. We tried to make the best out of it but the elevator did "ding" ALL night. Not only when it got t... | 1 | null |
Grand Hotel, Dated Rooms.
Stayed for a night at an upgraded room last week and, though the views from the 38th floor were nice, these rooms are definitely worse for wear. Could use an overhaul to keep with the times but hey, at least it had a flat panel TV. Beds were comfortable and room was quiet, which is always nice... | 3 | null |
Rip off
This hotel was absolutely not worth the money I spent. I took my kids on vaca to San Diego and other than location, I can't say anything good. The waterfront suites are badly in need of an update. Weren't pocket doors popular in the 60's? Wallpaper peeling in the bathroom. Only a small 4 drawer dresser to Wad c... | 2 | null |
Good location, basic room
The hotel is in a good location- so close to central Park and Times Square. We found check in to be very straight forward, the staff friendly and I was looking forward to seeing the room, assuming it would be as grand as the lobby. When we got to our room, it was basic, small and a bit worn, w... | 3 | null |
Central location, great rooms
Stayed here for 3 nights, and I plan on staying here again it was that good!
The stay started with a helpful and friendly doorman - a great first impression! He was friendly and helpful when I tried to check in a bit early and my room wasn't ready. Helped me with my bags and placed them in... | 5 | null |
classy
The Mayflower was beautiful and regal- reminds you of a time when people actually dressed up to travel and have dinner. The rooms are large and beautifully decorated- more like a home than a hotel. However the room was billed as having a queen size bed but it was more like a double. it is located just around the... | 5 | null |
Nice landscaping, Rooms need major makeover!
Staff very helpful and friendly. Grounds very well maintained and landscaped very nicely. Unfortunately the room was horrible. We had a spacious 1 bdrm suite facing the boat harbor, which was beautiful. BUT THE ROOMS NEED A TOTAL MAKEOVER! Kitchen cupboards are old and gross... | 2 | null |
Close to everything
The Marriott Marquis & Marina in San Diego was fantastic. Can't think of a thing to complain about. We didn't use the spa or workout facility. We easily walked to the Maritime Museum, Midway, Gaslight District. Our room had a great view of the harbor. The breakfast buffet offered on weekends is awes... | 4 | null |
Value for money
As expected of NYC hotels, the room is relatively small but sufficient for our needs. A writing desk, flat screen TV, wardrobe, decent toilet / bath area and enough space for 4 suitcases. Tom was very helpful, assisting us with the check-in. Relatively cheap at US$264 for 2 pax stay. Right on Wall Stree... | 4 | null |
Really? Not in a good way....
The hotel name sounds like an elegant old hotel. I found out it is an outdated hotel from the 60s.
I was booked into this hotel by a local business that I was visiting. I had a 4:00 meeting scheduled and I arrived at the hotel at 2:50. I later found out that the hotel had doormen, not bec... | 2 | null |
Pleasant but nothing fantastic
We stayed here in a two queen bed room for three nights towards the end of June. The room was claustrophobic and heavy and made staying in it depressing. Quite a low ceiling, heavy furniture and a very old clanky air conditioning system that was large and took up a large part of the area ... | 3 | null |
Stay at Ramada Lake Shore Dr.
First night was not what I had specified for my reservation. I was put in a smoking room and couldn't change until the next day. Once in the non-smoking room I was able to sleep better. The staff was friendly and the location was ideal for our visit. | 3 | null |
A Horrible Stay
Let me preface this by saying that I am generally willing to give the may hotels that I have stayed in the benefit of the doubt. Running a hotel is difficult, so I am appreciative when they not only meet, but surpass what is expected. I have stayed in many fine places that have done this.
The Grand Hyat... | 1 | null |
Poor service starts from the moment you arrive.
I have just stayed in the Kimpton Ink 48 for three nights.
The Housekeeping staff were all friendly and talkative as in other Kimpton hotels I have stayed in.
The room I had was a generous size especially for New York but the decor was surprisingly bland.
For some reason... | 2 | null |
Kimpton hospitality, great location...
This was our second experience with the Kimpton chain...while the hotels are diverse, each has a commitment to customer service and design. We transferred from Hotel Rouge in the Dupont Circle area to get the feel of another area for the second half of the trip. Our hosts at the R... | 5 | null |
Always nice, clean, and helpful
I cannot say enough good things about this regional chain; they are like a home away from home for us. We have never had negative experience at any of the hotels.
We have stayed at several Silver Cloud Inns more than 50 times: Lake Union and Mukilteo mostly and Bellevue. Bellevue is a 4 ... | 5 | null |
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