text large_stringlengths 9 323 | text_template large_stringlengths 9 318 | intent large_stringclasses 57
values | label int8 0 56 | has_pii bool 2
classes | pii_types listlengths 0 3 | noise_type large_stringclasses 3
values |
|---|---|---|---|---|---|---|
I am concerned that my card payment was declined without any apparent reason. Could you look into this? | I am concerned that my card payment was declined without any apparent reason. Could you look into this? | declined_card_payment | 18 | false | [] | clean |
Why did you dceline my card | Why did you dceline my card | declined_card_payment | 18 | false | [] | perturbed |
I would lie to know the reason my card payment was declined this morning | I would lie to know the reason my card payment was declined this morning | declined_card_payment | 18 | false | [] | perturbed |
I have money but payment is declined, why? | I have money but payment is declined, why? | declined_card_payment | 18 | false | [] | clean |
i am writing to enquire why my card payment rejected at the point of sale. | i am writing to enquire why my card payment rejected at the point of sale. | declined_card_payment | 18 | false | [] | perturbed |
I do the payment but it says declined. Did something wrong with my account? Please help. | I do the payment but it says declined. Did something wrong with my account? Please help. | declined_card_payment | 18 | false | [] | clean |
I attempted to make a payment with my card, but it was declined without explanation. I'm in Michaelfurt at the moment. | I attempted to make a payment with my card, but it was declined without explanation. I'm in {CITY} at the moment. | declined_card_payment | 18 | true | [
"location"
] | clean |
My card was declined when I treid to pay at Michellefort. I need to know the reason. | My card was declined when I treid to pay at {CITY}. I need to know the reason. | declined_card_payment | 18 | true | [
"location"
] | perturbed |
Could you clarify why a card payment might not be accepted? | Could you clarify why a card payment might not be accepted? | declined_card_payment | 18 | false | [] | clean |
transfer declined pls explain | transfer declined pls explain | declined_transfer | 19 | false | [] | llm_noisy |
kept getting declined wtf | kept getting declined wtf | declined_transfer | 19 | false | [] | llm_noisy |
my transfur got declined idk why it shud go thru (account holder Sarah) | my transfur got declined idk why it shud go thru (account holder {NAME}) | declined_transfer | 19 | true | [
"name"
] | llm_noisy |
declind transfer agen u guys r killin me here | declind transfer agen u guys r killin me here | declined_transfer | 19 | false | [] | llm_noisy |
tried moving $329 out of 7818 and got the declined message, whats the deal | tried moving {AMOUNT} out of {LAST4} and got the declined message, whats the deal | declined_transfer | 19 | true | [
"amount",
"card_digits"
] | llm_noisy |
my transfer got declined for no reason?? ive done this a million times before | my transfer got declined for no reason?? ive done this a million times before | declined_transfer | 19 | false | [] | llm_noisy |
so i tried to send money to my friend Theresa and it just says declined every single time i try and i checked everything is right so why is it declining?? | so i tried to send money to my friend {NAME} and it just says declined every single time i try and i checked everything is right so why is it declining?? | declined_transfer | 19 | true | [
"name"
] | llm_noisy |
WHY DOES IT SAY DECLINED WHEN I TRANSFER MONEY!!! | WHY DOES IT SAY DECLINED WHEN I TRANSFER MONEY!!! | declined_transfer | 19 | false | [] | llm_noisy |
Jeffrey here. got declined tryna send money | {NAME} here. got declined tryna send money | declined_transfer | 19 | true | [
"name"
] | llm_noisy |
tried send money to Zara but it got declined i dont understand | tried send money to {MERCHANT} but it got declined i dont understand | declined_transfer | 19 | true | [
"merchant"
] | llm_noisy |
the app tell me declined when i try transfer to my friend what means this | the app tell me declined when i try transfer to my friend what means this | declined_transfer | 19 | false | [] | llm_noisy |
my transfer was declinet today and also yesterday, i do not know the reason why | my transfer was declinet today and also yesterday, i do not know the reason why | declined_transfer | 19 | false | [] | llm_noisy |
why do you keep declining transfers its never done this before and now boom declined | why do you keep declining transfers its never done this before and now boom declined | declined_transfer | 19 | false | [] | llm_noisy |
transfer declined AGAIN what is going on | transfer declined AGAIN what is going on | declined_transfer | 19 | false | [] | llm_noisy |
declined £9 to Deliveroo | declined {AMOUNT} to {MERCHANT} | declined_transfer | 19 | true | [
"amount",
"merchant"
] | llm_noisy |
it says declined when i try to transfer, why it reject This was on the 13th. | it says declined when i try to transfer, why it reject This was on {DATE}. | declined_transfer | 19 | true | [
"date"
] | llm_noisy |
i got declined on a transfer from my acct endin 8534 | i got declined on a transfer from my acct endin {LAST4} | declined_transfer | 19 | true | [
"card_digits"
] | llm_noisy |
my transfur wuz declined yesturday n i dont get y | my transfur wuz declined yesturday n i dont get y | declined_transfer | 19 | false | [] | llm_noisy |
Thomas tried sending £831.16 and system refused it with declined message, can you tell why | {NAME} tried sending {AMOUNT} and system refused it with declined message, can you tell why | declined_transfer | 19 | true | [
"amount",
"name"
] | llm_noisy |
Hi, Lori speaking. transfer declined again!!! third time today | Hi, {NAME} speaking. transfer declined again!!! third time today | declined_transfer | 19 | true | [
"name"
] | llm_noisy |
why did the transfer i initiated get declined? i'm frustrated and need answers I'm in East Stephanietown at the moment. | why did the transfer i initiated get declined? i'm frustrated and need answers I'm in {CITY} at the moment. | declined_transfer | 19 | true | [
"location"
] | perturbed |
card declined when i tried to transfer to Target | card declined when i tried to transfer to {MERCHANT} | declined_transfer | 19 | true | [
"merchant"
] | clean |
Hello, this is Patrick. why does it keep declining my transfers | Hello, this is {NAME}. why does it keep declining my transfers | declined_transfer | 19 | true | [
"name"
] | clean |
Why did my transfer get declined? I have enough funds and the information is correct. Please help me understand. | Why did my transfer get declined? I have enough funds and the information is correct. Please help me understand. | declined_transfer | 19 | false | [] | clean |
I'm worried because my transfer was declined. What does that mean? | I'm worried because my transfer was declined. What does that mean? | declined_transfer | 19 | false | [] | clean |
I've been trying to transfer funds to another account, but I keep receiving a declined message. I've reviewed everything multiple times and it's all accurate. What's the issue? | I've been trying to transfer funds to another account, but I keep receiving a declined message. I've reviewed everything multiple times and it's all accurate. What's the issue? | declined_transfer | 19 | false | [] | clean |
Why was my transfer rejected? | Why was my transfer rejected? | declined_transfer | 19 | false | [] | clean |
why wont it let me transfer it keeps declinin | why wont it let me transfer it keeps declinin | declined_transfer | 19 | false | [] | clean |
Why decline my transfer? | Why decline my transfer? | declined_transfer | 19 | false | [] | clean |
transfer sayin declined again ugh | transfer sayin declined again ugh | declined_transfer | 19 | false | [] | clean |
Transfer declined unexpectedly today | Transfer declined unexpectedly today | declined_transfer | 19 | false | [] | clean |
declined transfer on my account, pls help | declined transfer on my account, pls help | declined_transfer | 19 | false | [] | perturbed |
What could make a transfer be declined? (account holder Bruce Jacobs) | What could make a transfer be declined? (account holder {NAME}) | declined_transfer | 19 | true | [
"name"
] | clean |
tried sending money to Christina Figueroa but it was declined | tried sending money to {NAME} but it was declined | declined_transfer | 19 | true | [
"name"
] | clean |
my transfer was declind, can u tell why | my transfer was declind, can u tell why | declined_transfer | 19 | false | [] | perturbed |
Could you explain why a transfer might be turned down? | Could you explain why a transfer might be turned down? | declined_transfer | 19 | false | [] | clean |
transfer to 9131 got declined twice now | transfer to {LAST4} got declined twice now | declined_transfer | 19 | true | [
"card_digits"
] | clean |
Why do my transfers keep getting declined? I'm worried I won't be able to pay my bills on time. | Why do my transfers keep getting declined? I'm worried I won't be able to pay my bills on time. | declined_transfer | 19 | false | [] | clean |
declined message on transfer | declined message on transfer | declined_transfer | 19 | false | [] | clean |
I tried sending 397.81 to Carl but it says declined | I tried sending {AMOUNT} to {NAME} but it says declined | declined_transfer | 19 | true | [
"amount",
"name"
] | clean |
Why was my transfer declined without any explanation? I'm really worried about my account status. | Why was my transfer declined without any explanation? I'm really worried about my account status. | declined_transfer | 19 | false | [] | clean |
catn send money it keeps sayin declined I'm in East Jeremy at the moment. | catn send money it keeps sayin declined I'm in {CITY} at the moment. | declined_transfer | 19 | true | [
"location"
] | perturbed |
i sent money and it came back declined | i sent money and it came back declined | declined_transfer | 19 | false | [] | clean |
tried a transfer got a declined msg why | tried a transfer got a declined msg why | declined_transfer | 19 | false | [] | perturbed |
it says declnied when i try to transfer £312 | it says declnied when i try to transfer {AMOUNT} | declined_transfer | 19 | true | [
"amount"
] | perturbed |
transfer declined again and its annoying | transfer declined again and its annoying | declined_transfer | 19 | false | [] | clean |
my transfer got declined out nowhere today (account holder Blake) | my transfer got declined out nowhere today (account holder {NAME}) | declined_transfer | 19 | true | [
"name"
] | perturbed |
declined traner what now | declined traner what now | declined_transfer | 19 | false | [] | perturbed |
every transfer i try says declined Ref: REF7228X | every transfer i try says declined Ref: {REF} | declined_transfer | 19 | true | [
"reference"
] | perturbed |
Why did my transfer get declined? I have sufficient funds. | Why did my transfer get declined? I have sufficient funds. | declined_transfer | 19 | false | [] | clean |
transfer keeps gettin declined help ref REF2371X | transfer keeps gettin declined help ref {REF} | declined_transfer | 19 | true | [
"reference"
] | clean |
decilned transfer. ned explanation | decilned transfer. ned explanation | declined_transfer | 19 | false | [] | perturbed |
Every time I try to tarnsfer funds, gets declined. This is getting really annoying and I need a solution. | Every time I try to tarnsfer funds, gets declined. This is getting really annoying and I need a solution. | declined_transfer | 19 | false | [] | perturbed |
What is this payment leaving my account?? I didn't sign up for anything!! | What is this payment leaving my account?? I didn't sign up for anything!! | direct_debit_payment_not_recognised | 20 | false | [] | llm_noisy |
so i was going through my account this morning like i always do on payday and i noticed this direct debit that came out and i swear on everything i never signed up for any direct debit with anyone so im just trying to figure out where this came from bc it definitely wasnt me who set it up | so i was going through my account this morning like i always do on payday and i noticed this direct debit that came out and i swear on everything i never signed up for any direct debit with anyone so im just trying to figure out where this came from bc it definitely wasnt me who set it up | direct_debit_payment_not_recognised | 20 | false | [] | llm_noisy |
ok so long story short my ex used to handle all the bills and stuff and after we split i changed everything over to my name but theres still a direct debit coming out of my account every month that i have no recollection of ever agreeing to and i need to know who set it up bc it wasnt me (account holder Donald) | ok so long story short my ex used to handle all the bills and stuff and after we split i changed everything over to my name but theres still a direct debit coming out of my account every month that i have no recollection of ever agreeing to and i need to know who set it up bc it wasnt me (account holder {NAME}) | direct_debit_payment_not_recognised | 20 | true | [
"name"
] | llm_noisy |
Excuse me I am checking my account and I discover one direct debit payment of €191 leaving money that I have no recognition of, this is very concerning to me because I never arranged such payment with anybody so please can you look and refund | Excuse me I am checking my account and I discover one direct debit payment of {AMOUNT} leaving money that I have no recognition of, this is very concerning to me because I never arranged such payment with anybody so please can you look and refund | direct_debit_payment_not_recognised | 20 | true | [
"amount"
] | llm_noisy |
i did not make this direct debit payment on my statement. refund 439.11 | i did not make this direct debit payment on my statement. refund {AMOUNT} | direct_debit_payment_not_recognised | 20 | true | [
"amount"
] | llm_noisy |
not my direct debit | not my direct debit | direct_debit_payment_not_recognised | 20 | false | [] | llm_noisy |
whats this debit payment | whats this debit payment | direct_debit_payment_not_recognised | 20 | false | [] | llm_noisy |
a debit came out my account 25 August for €90 and i dont know this person Uber someone is taking from me | a debit came out my account {DATE} for {AMOUNT} and i dont know this person {MERCHANT} someone is taking from me | direct_debit_payment_not_recognised | 20 | true | [
"amount",
"date",
"merchant"
] | llm_noisy |
dispute a direct debit that i never set up how do i do that | dispute a direct debit that i never set up how do i do that | direct_debit_payment_not_recognised | 20 | false | [] | llm_noisy |
there is a payment by direct debit that i cannot remember make and i want to know who receive it | there is a payment by direct debit that i cannot remember make and i want to know who receive it | direct_debit_payment_not_recognised | 20 | false | [] | llm_noisy |
i check my statement and boom theres a direct debit payment on 04/05 for £556.48 that i did not authorise at all like i have never in my life set up a direct debit with anyone so can you tell me what its for and who did it | i check my statement and boom theres a direct debit payment on {DATE} for {AMOUNT} that i did not authorise at all like i have never in my life set up a direct debit with anyone so can you tell me what its for and who did it | direct_debit_payment_not_recognised | 20 | true | [
"amount",
"date"
] | llm_noisy |
did NOT set up any direct debit so why one is coming out my account??? | did NOT set up any direct debit so why one is coming out my account??? | direct_debit_payment_not_recognised | 20 | false | [] | llm_noisy |
dispute this direct debit | dispute this direct debit | direct_debit_payment_not_recognised | 20 | false | [] | llm_noisy |
a debit i do not know appear on my account statement, is this scam? how to know who got it My ref is 11872841. | a debit i do not know appear on my account statement, is this scam? how to know who got it My ref is {REF}. | direct_debit_payment_not_recognised | 20 | true | [
"reference"
] | llm_noisy |
i want to dispute a direct debit payment that i dont recognise on my statement bc i never set it up | i want to dispute a direct debit payment that i dont recognise on my statement bc i never set it up | direct_debit_payment_not_recognised | 20 | false | [] | llm_noisy |
not mine dispute pls (account holder Christopher Kelley) | not mine dispute pls (account holder {NAME}) | direct_debit_payment_not_recognised | 20 | true | [
"name"
] | llm_noisy |
debit came out i didnt ok | debit came out i didnt ok | direct_debit_payment_not_recognised | 20 | false | [] | llm_noisy |
Hello, this is David. unknow debit taken from my account i dont recall arranging this payment at all can you find out where it went | Hello, this is {NAME}. unknow debit taken from my account i dont recall arranging this payment at all can you find out where it went | direct_debit_payment_not_recognised | 20 | true | [
"name"
] | llm_noisy |
noticed a direct debit payment on 01/04 for €14 from Ryanair that i did not set up at all | noticed a direct debit payment on {DATE} for {AMOUNT} from {MERCHANT} that i did not set up at all | direct_debit_payment_not_recognised | 20 | true | [
"amount",
"date",
"merchant"
] | llm_noisy |
I have direct debit taken from my account from Starbucks which is not my doing, please reverse | I have direct debit taken from my account from {MERCHANT} which is not my doing, please reverse | direct_debit_payment_not_recognised | 20 | true | [
"merchant"
] | llm_noisy |
Can you stop a direct debit that i never gave permission for because there is payment on my account i dont know | Can you stop a direct debit that i never gave permission for because there is payment on my account i dont know | direct_debit_payment_not_recognised | 20 | false | [] | llm_noisy |
why is there a direct debit coming out of my account that i didnt authorise | why is there a direct debit coming out of my account that i didnt authorise | direct_debit_payment_not_recognised | 20 | false | [] | llm_noisy |
THERES a direct debit i dont recognise on my statement and nobody can tell me what it is this is ridiculous!!! This was on the 23th. | THERES a direct debit i dont recognise on my statement and nobody can tell me what it is this is ridiculous!!! This was on {DATE}. | direct_debit_payment_not_recognised | 20 | true | [
"date"
] | llm_noisy |
some direct debit paymnt came off my account i did not authorise this!! | some direct debit paymnt came off my account i did not authorise this!! | direct_debit_payment_not_recognised | 20 | false | [] | llm_noisy |
can you cancel a direct debit i didnt even set up, theres one showing on my account from Target and idk what it is | can you cancel a direct debit i didnt even set up, theres one showing on my account from {MERCHANT} and idk what it is | direct_debit_payment_not_recognised | 20 | true | [
"merchant"
] | llm_noisy |
Gregory Rowe here. Direct debit I didn't authorize. | {NAME} here. Direct debit I didn't authorize. | direct_debit_payment_not_recognised | 20 | true | [
"name"
] | clean |
Driect debiit I didn't approve. | Driect debiit I didn't approve. | direct_debit_payment_not_recognised | 20 | false | [] | perturbed |
There's an unexpected direct debit on my statement. I have no recollection of setting up any direct debit to this company. I need your assistance to identify it and get a refund. | There's an unexpected direct debit on my statement. I have no recollection of setting up any direct debit to this company. I need your assistance to identify it and get a refund. | direct_debit_payment_not_recognised | 20 | false | [] | clean |
direct debit appeared out of nowhere | direct debit appeared out of nowhere | direct_debit_payment_not_recognised | 20 | false | [] | clean |
Would you be able to look into a direct debit payment that I didn't make? My ref is 36949946. | Would you be able to look into a direct debit payment that I didn't make? My ref is {REF}. | direct_debit_payment_not_recognised | 20 | true | [
"reference"
] | clean |
some company has set up a direct debit on my account, and i have no idea who they are. i didn't sign any paperwork or agree to anything lie this, so i'm quite confused about how it got there. could you investigate this for me and tell me what to do next | some company has set up a direct debit on my account, and i have no idea who they are. i didn't sign any paperwork or agree to anything lie this, so i'm quite confused about how it got there. could you investigate this for me and tell me what to do next | direct_debit_payment_not_recognised | 20 | false | [] | perturbed |
I just found a direct debit I din't make, and I'm worried it might happen again. pls help me dispute this unauthorized payment. (account holder Robert) | I just found a direct debit I din't make, and I'm worried it might happen again. pls help me dispute this unauthorized payment. (account holder {NAME}) | direct_debit_payment_not_recognised | 20 | true | [
"name"
] | perturbed |
There is direct debit from my that I not know what for. Can you tell me? | There is direct debit from my that I not know what for. Can you tell me? | direct_debit_payment_not_recognised | 20 | false | [] | perturbed |
no idea about this direct debit Ref: TXN-741427 | no idea about this direct debit Ref: {REF} | direct_debit_payment_not_recognised | 20 | true | [
"reference"
] | clean |
I just saw a direct debit payment on my account that I didn't make. I haven't authorized any such payment, so I need your help to dispute it and get my money back. I have no idea who the recipient is. | I just saw a direct debit payment on my account that I didn't make. I haven't authorized any such payment, so I need your help to dispute it and get my money back. I have no idea who the recipient is. | direct_debit_payment_not_recognised | 20 | false | [] | clean |
unexpected direct debit on statement | unexpected direct debit on statement | direct_debit_payment_not_recognised | 20 | false | [] | clean |
There's a direct debit came out of my account yesterday that I never set up. Can you pls look into this and stop any future payments? I'm really worried aobut fraud. | There's a direct debit came out of my account yesterday that I never set up. Can you pls look into this and stop any future payments? I'm really worried aobut fraud. | direct_debit_payment_not_recognised | 20 | false | [] | perturbed |
I noticed a direct debit payment from Deliveroo for £614 that I definitely didn't make. It's stressing me out, so please help me dispute it. | I noticed a direct debit payment from {MERCHANT} for {AMOUNT} that I definitely didn't make. It's stressing me out, so please help me dispute it. | direct_debit_payment_not_recognised | 20 | true | [
"amount",
"merchant"
] | clean |
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