text large_stringlengths 9 323 | text_template large_stringlengths 9 318 | intent large_stringclasses 57
values | label int8 0 56 | has_pii bool 2
classes | pii_types listlengths 0 3 | noise_type large_stringclasses 3
values |
|---|---|---|---|---|---|---|
What exchange rate would apply if I were to send money abroad | What exchange rate would apply if I were to send money abroad | exchange_rate | 24 | false | [] | perturbed |
Whenever I use my card abroad, I see different rates. I'm just curious about how you determine the exchange rate for foreign transactions. Can you explain the basis? | Whenever I use my card abroad, I see different rates. I'm just curious about how you determine the exchange rate for foreign transactions. Can you explain the basis? | exchange_rate | 24 | false | [] | clean |
What exchange rate do you apply for card transactions in foreign currencies? I want to know if it's the standard rate. | What exchange rate do you apply for card transactions in foreign currencies? I want to know if it's the standard rate. | exchange_rate | 24 | false | [] | clean |
How do you calculate rates? | How do you calculate rates? | exchange_rate | 24 | false | [] | clean |
Your rates source? | Your rates source? | exchange_rate | 24 | false | [] | clean |
How you are deciding the exchange rate when I send money to other country? | How you are deciding the exchange rate when I send money to other country? | exchange_rate | 24 | false | [] | clean |
Hi, Rachel Boone speaking. I've heard exchange rates fluctuate daily. How do you decide which rate to use a transaction on a given day? | Hi, {NAME} speaking. I've heard exchange rates fluctuate daily. How do you decide which rate to use a transaction on a given day? | exchange_rate | 24 | true | [
"name"
] | perturbed |
i've noticed the exchange rate fluctuates, so i wanna know the exact rtae you're offering right now for usd to eur. could you give me that | i've noticed the exchange rate fluctuates, so i wanna know the exact rtae you're offering right now for usd to eur. could you give me that | exchange_rate | 24 | false | [] | perturbed |
Exchange rate source? | Exchange rate source? | exchange_rate | 24 | false | [] | clean |
hi its Suzanne, I need to know the current exchange rate for USD to EUR. Why does it keep changing every time I chec?k | hi its {NAME}, I need to know the current exchange rate for USD to EUR. Why does it keep changing every time I chec?k | exchange_rate | 24 | true | [
"name"
] | perturbed |
Can you explain why exchange rates fluctuate? | Can you explain why exchange rates fluctuate? | exchange_rate | 24 | false | [] | clean |
Can you explain the exchange rate calculation for my transfer to Tonya in Coleview? | Can you explain the exchange rate calculation for my transfer to {NAME} in {CITY}? | exchange_rate | 24 | true | [
"location",
"name"
] | perturbed |
Hi, I'm Chase. how are rates determined? | Hi, I'm {NAME}. how are rates determined? | exchange_rate | 24 | true | [
"name"
] | clean |
Rate calculation method? | Rate calculation method? | exchange_rate | 24 | false | [] | clean |
Current conversion rate? | Current conversion rate? | exchange_rate | 24 | false | [] | clean |
What rate applies today? | What rate applies today? | exchange_rate | 24 | false | [] | clean |
who determies your rates? My ref is TXN-262011. | who determies your rates? My ref is {REF}. | exchange_rate | 24 | true | [
"reference"
] | perturbed |
Is there a way to know the rate beforehand? ref REF1105X | Is there a way to know the rate beforehand? ref {REF} | exchange_rate | 24 | true | [
"reference"
] | clean |
What influences the exchange rate you offer? | What influences the exchange rate you offer? | exchange_rate | 24 | false | [] | clean |
I don't understand how you calculate exchange rates, and it's stressing me out. Please explain your process. | I don't understand how you calculate exchange rates, and it's stressing me out. Please explain your process. | exchange_rate | 24 | false | [] | clean |
hi its Carol, I need to convert some money and want to know the exchange rate you're currently offering. Is it based on the market rate at the time of the transaction? | hi its {NAME}, I need to convert some money and want to know the exchange rate you're currently offering. Is it based on the market rate at the time of the transaction? | exchange_rate | 24 | true | [
"name"
] | clean |
I'm trying to understand how the exhacnge rate is determinedd. | I'm trying to understand how the exhacnge rate is determinedd. | exchange_rate | 24 | false | [] | perturbed |
how is the exchange rate decided for foreign transfer? | how is the exchange rate decided for foreign transfer? | exchange_rate | 24 | false | [] | perturbed |
Need today's exchange rate ref REF8709X | Need today's exchange rate ref {REF} | exchange_rate | 24 | true | [
"reference"
] | clean |
I'm trying to understand how you set your exchange rates. Do you use a specific financial institution's rate or a government source? | I'm trying to understand how you set your exchange rates. Do you use a specific financial institution's rate or a government source? | exchange_rate | 24 | false | [] | clean |
My business often deals with international clients, so I need to know the current exchange rate you're using for conversions. Could you provide that info? | My business often deals with international clients, so I need to know the current exchange rate you're using for conversions. Could you provide that info? | exchange_rate | 24 | false | [] | clean |
I was wondering if there's a way to check the exchange rate before I make a transaction. | I was wondering if there's a way to check the exchange rate before I make a transaction. | exchange_rate | 24 | false | [] | clean |
why one extra pound is showing on my statement | why one extra pound is showing on my statement | extra_charge_on_statement | 25 | false | [] | llm_noisy |
i looked at my statement today and theres an extra charge i dont know about. why. i want answers | i looked at my statement today and theres an extra charge i dont know about. why. i want answers | extra_charge_on_statement | 25 | false | [] | llm_noisy |
THERES A RANDOM £1 FEE on my statement explain it NOW | THERES A RANDOM £1 FEE on my statement explain it NOW | extra_charge_on_statement | 25 | false | [] | llm_noisy |
my statement show extra charge can you explain | my statement show extra charge can you explain | extra_charge_on_statement | 25 | false | [] | llm_noisy |
extra charge appeared on my statement and i never agreed to it!!! why is it there | extra charge appeared on my statement and i never agreed to it!!! why is it there | extra_charge_on_statement | 25 | false | [] | llm_noisy |
there is a charge on my statement that should not be there. whats the extra fee for. | there is a charge on my statement that should not be there. whats the extra fee for. | extra_charge_on_statement | 25 | false | [] | llm_noisy |
Jessica here. i see something add on my statement like extra money taken? | {NAME} here. i see something add on my statement like extra money taken? | extra_charge_on_statement | 25 | true | [
"name"
] | llm_noisy |
extra fee appear on my statement, why you do this | extra fee appear on my statement, why you do this | extra_charge_on_statement | 25 | false | [] | llm_noisy |
Why an additional fee has place on my statement?? | Why an additional fee has place on my statement?? | extra_charge_on_statement | 25 | false | [] | llm_noisy |
there is extra euro fee on my statement and no one tells me why | there is extra euro fee on my statement and no one tells me why | extra_charge_on_statement | 25 | false | [] | llm_noisy |
explain the addition on my statement please, is extra fee from bank | explain the addition on my statement please, is extra fee from bank | extra_charge_on_statement | 25 | false | [] | llm_noisy |
why you charge me extre £1 | why you charge me extre £1 | extra_charge_on_statement | 25 | false | [] | llm_noisy |
why have i been charged extra on my statement!!! not happy | why have i been charged extra on my statement!!! not happy | extra_charge_on_statement | 25 | false | [] | llm_noisy |
there's a strange fee added to my statement can you tell why | there's a strange fee added to my statement can you tell why | extra_charge_on_statement | 25 | false | [] | llm_noisy |
I see extra money taken on my statement, what is this for | I see extra money taken on my statement, what is this for | extra_charge_on_statement | 25 | false | [] | llm_noisy |
U charged me an extra $1. Why? | U charged me an extra $1. Why? | extra_charge_on_statement | 25 | false | [] | llm_noisy |
why is there an extra charge on my statement??? i didnt buy anything else!! | why is there an extra charge on my statement??? i didnt buy anything else!! | extra_charge_on_statement | 25 | false | [] | llm_noisy |
theres an extra $874 charge on my statement from the 1th that i never made where did it come from!!! | theres an extra {AMOUNT} charge on my statement from {DATE} that i never made where did it come from!!! | extra_charge_on_statement | 25 | true | [
"amount",
"date"
] | llm_noisy |
I see a $1 charge from Target on the 21th. What is that? | I see a $1 charge from {MERCHANT} on {DATE}. What is that? | extra_charge_on_statement | 25 | true | [
"date",
"merchant"
] | llm_noisy |
why is there a extra chargge on my acocunt of $616.66 | why is there a extra chargge on my acocunt of {AMOUNT} | extra_charge_on_statement | 25 | true | [
"amount"
] | perturbed |
I noticed an additional charge on my statement that I did not make. Could you explain this extra amount? | I noticed an additional charge on my statement that I did not make. Could you explain this extra amount? | extra_charge_on_statement | 25 | false | [] | clean |
I noticed a charge of £666.21 on my account ending in 2701 that I dont recognise; could you clarify this for me | I noticed a charge of {AMOUNT} on my account ending in {LAST4} that I dont recognise; could you clarify this for me | extra_charge_on_statement | 25 | true | [
"amount",
"card_digits"
] | perturbed |
Why was I charged a fee on my statement? I didn't expect any additional charges. | Why was I charged a fee on my statement? I didn't expect any additional charges. | extra_charge_on_statement | 25 | false | [] | clean |
Hi, Kim Pruitt speaking. i hvae been chared an additional amount on my statement that I did not Please exxplain the reason for this extra charge | Hi, {NAME} speaking. i hvae been chared an additional amount on my statement that I did not Please exxplain the reason for this extra charge | extra_charge_on_statement | 25 | true | [
"name"
] | perturbed |
i see an extra charge on my statement and i am not sure why. can you provide an explanation for this fee | i see an extra charge on my statement and i am not sure why. can you provide an explanation for this fee | extra_charge_on_statement | 25 | false | [] | perturbed |
Could you kindly clarify the reason for an additional charge of £1 that has appeared on my statement? Ref: REF3841X | Could you kindly clarify the reason for an additional charge of £1 that has appeared on my statement? Ref: {REF} | extra_charge_on_statement | 25 | true | [
"reference"
] | clean |
Is it normal to see an extra charge on my statement that I didn't make? | Is it normal to see an extra charge on my statement that I didn't make? | extra_charge_on_statement | 25 | false | [] | clean |
There appears to be a small additional charge on recent statement that I did not anticipate; could you please advise whta this is for? | There appears to be a small additional charge on recent statement that I did not anticipate; could you please advise whta this is for? | extra_charge_on_statement | 25 | false | [] | perturbed |
my statement has a charge on that i never agreed to, and i'm not happy about it at all. pls explain what this extra amount is doing on my acct. | my statement has a charge on that i never agreed to, and i'm not happy about it at all. pls explain what this extra amount is doing on my acct. | extra_charge_on_statement | 25 | false | [] | perturbed |
I noticed an unexpected additional charge on my statement and would like to understand its origin. | I noticed an unexpected additional charge on my statement and would like to understand its origin. | extra_charge_on_statement | 25 | false | [] | clean |
I have spotted an unnexplained additional charge of €86 on my latest statement and would like your assistance in it. | I have spotted an unnexplained additional charge of {AMOUNT} on my latest statement and would like your assistance in it. | extra_charge_on_statement | 25 | true | [
"amount"
] | perturbed |
An extra fee was added to my statement without my knowledge. Please clarify. | An extra fee was added to my statement without my knowledge. Please clarify. | extra_charge_on_statement | 25 | false | [] | clean |
please could you explain the small unexplained chareg that has appeared on my account statement | please could you explain the small unexplained chareg that has appeared on my account statement | extra_charge_on_statement | 25 | false | [] | perturbed |
extra charge posted to my account | extra charge posted to my account | extra_charge_on_statement | 25 | false | [] | clean |
extra £1 on my app, why | extra £1 on my app, why | extra_charge_on_statement | 25 | false | [] | clean |
There's a mysterious charge on my statement that I certainly didn't make, and it's stressing me out. I need to know what this charge is and why it's there. | There's a mysterious charge on my statement that I certainly didn't make, and it's stressing me out. I need to know what this charge is and why it's there. | extra_charge_on_statement | 25 | false | [] | clean |
hi its Kristine, got an extra 1 charge on my stateemnt, whats that about | hi its {NAME}, got an extra 1 charge on my stateemnt, whats that about | extra_charge_on_statement | 25 | true | [
"name"
] | perturbed |
I was charged an additional fee on my latest statement without any prior notice. I would appreciate an explanation for this extra charge. This was on the 23th. | I was charged an additional fee on my latest statement without any prior notice. I would appreciate an explanation for this extra charge. This was on {DATE}. | extra_charge_on_statement | 25 | true | [
"date"
] | clean |
I noticed a small fee on my statement that I didn't expect. What is it for? | I noticed a small fee on my statement that I didn't expect. What is it for? | extra_charge_on_statement | 25 | false | [] | clean |
why was i charged an doller on my card (account holder Kyle Foley) | why was i charged an doller on my card (account holder {NAME}) | extra_charge_on_statement | 25 | true | [
"name"
] | perturbed |
An extra charge of £608 has appeared on my statement, and I would be grateful for an explanation. | An extra charge of {AMOUNT} has appeared on my statement, and I would be grateful for an explanation. | extra_charge_on_statement | 25 | true | [
"amount"
] | clean |
Could you kindly tell me why there is a small charge on my statement that I did not expect? I would like to know if it will be refunded. | Could you kindly tell me why there is a small charge on my statement that I did not expect? I would like to know if it will be refunded. | extra_charge_on_statement | 25 | false | [] | clean |
Hello, this is Tiffany. why extra money taken from account | Hello, this is {NAME}. why extra money taken from account | extra_charge_on_statement | 25 | true | [
"name"
] | clean |
Why there is fee on statement when I did nothing? I dont understand this charge. | Why there is fee on statement when I did nothing? I dont understand this charge. | extra_charge_on_statement | 25 | false | [] | clean |
Hi, I'm Sherry. my statement has extra line with fee I never agree. Why this happen? | Hi, I'm {NAME}. my statement has extra line with fee I never agree. Why this happen? | extra_charge_on_statement | 25 | true | [
"name"
] | clean |
On my bank statement there is strange charge of small money. What for this? | On my bank statement there is strange charge of small money. What for this? | extra_charge_on_statement | 25 | false | [] | clean |
I was surprised to see an extra fee on my recent statement. Could you clarify its purpose? | I was surprised to see an extra fee on my recent statement. Could you clarify its purpose? | extra_charge_on_statement | 25 | false | [] | clean |
An extra fee has shown up on my account that I did not agree to. | An extra fee has shown up on my account that I did not agree to. | extra_charge_on_statement | 25 | false | [] | clean |
There is an additional charge on my statement that I did not anticipate. May I know the reason for it? | There is an additional charge on my statement that I did not anticipate. May I know the reason for it? | extra_charge_on_statement | 25 | false | [] | clean |
There is a mysterious extra charge on my account statement. Please clarify what this charge represents. | There is a mysterious extra charge on my account statement. Please clarify what this charge represents. | extra_charge_on_statement | 25 | false | [] | clean |
theres an extra pound on my statement i didnt expect, whats goin on (account holder Rebecca) | theres an extra pound on my statement i didnt expect, whats goin on (account holder {NAME}) | extra_charge_on_statement | 25 | true | [
"name"
] | clean |
extra charge appeared on my statement | extra charge appeared on my statement | extra_charge_on_statement | 25 | false | [] | clean |
huh theres a extra 1 on my statement explain pls | huh theres a extra 1 on my statement explain pls | extra_charge_on_statement | 25 | false | [] | clean |
my transfer to Marie failed | my transfer to {NAME} failed | failed_transfer | 26 | true | [
"name"
] | llm_noisy |
transfer keeps failing and im getting real frustrated pls sort it out | transfer keeps failing and im getting real frustrated pls sort it out | failed_transfer | 26 | false | [] | llm_noisy |
failed transfer. why. | failed transfer. why. | failed_transfer | 26 | false | [] | llm_noisy |
transfer fail what is reason | transfer fail what is reason | failed_transfer | 26 | false | [] | llm_noisy |
transfer keeps failin help This was on the 19th. | transfer keeps failin help This was on {DATE}. | failed_transfer | 26 | true | [
"date"
] | llm_noisy |
Can not make the transfer work, can you tell what the wrong is with my account | Can not make the transfer work, can you tell what the wrong is with my account | failed_transfer | 26 | false | [] | llm_noisy |
my transfer got sent back | my transfer got sent back | failed_transfer | 26 | false | [] | llm_noisy |
my transfer keeps fail i dont know why it wont just go through already so annoying | my transfer keeps fail i dont know why it wont just go through already so annoying | failed_transfer | 26 | false | [] | llm_noisy |
why does my transfer keep failing when i try to send to 9646 account | why does my transfer keep failing when i try to send to {LAST4} account | failed_transfer | 26 | true | [
"card_digits"
] | llm_noisy |
transfer not completing idk why | transfer not completing idk why | failed_transfer | 26 | false | [] | llm_noisy |
why the hell did my transfer not go thru?? i did everything right £594.35 from 2067 | why the hell did my transfer not go thru?? i did everything right {AMOUNT} from {LAST4} | failed_transfer | 26 | true | [
"amount",
"card_digits"
] | llm_noisy |
transfer error every time | transfer error every time | failed_transfer | 26 | false | [] | llm_noisy |
I am attempt the transfer to IKEA but it keep failing, is there some block on my account | I am attempt the transfer to {MERCHANT} but it keep failing, is there some block on my account | failed_transfer | 26 | true | [
"merchant"
] | llm_noisy |
why my bank transfer is failing repeatedly since 30/10 | why my bank transfer is failing repeatedly since {DATE} | failed_transfer | 26 | true | [
"date"
] | llm_noisy |
transfer failed for no reason smh | transfer failed for no reason smh | failed_transfer | 26 | false | [] | llm_noisy |
ok so basically i tried to send some cash to Ryan and it just kept failing and i dont know why bc i have 251.43 sitting right there | ok so basically i tried to send some cash to {NAME} and it just kept failing and i dont know why bc i have {AMOUNT} sitting right there | failed_transfer | 26 | true | [
"amount",
"name"
] | llm_noisy |
WHY DID MY TRANSFER FAIL??? I need to send £458 to Cassandra today | WHY DID MY TRANSFER FAIL??? I need to send {AMOUNT} to {NAME} today | failed_transfer | 26 | true | [
"amount",
"name"
] | llm_noisy |
sent to 4632 acct and it failed pls help | sent to {LAST4} acct and it failed pls help | failed_transfer | 26 | true | [
"card_digits"
] | llm_noisy |
my transfer to Walmart just wont complete idk whats wrong | my transfer to {MERCHANT} just wont complete idk whats wrong | failed_transfer | 26 | true | [
"merchant"
] | llm_noisy |
tried to send money to Deborah and it just FAILED. why?? | tried to send money to {NAME} and it just FAILED. why?? | failed_transfer | 26 | true | [
"name"
] | llm_noisy |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.