Questions stringlengths 27 204 | Answers stringlengths 3 512 |
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What are the documents required to be carried to the RTO office? | 1. Check the application status and click on print acknowledgment which shows required documents.
2. Click on print Form 1 & can download application form & Form 1A
3. Click on Appointment letter from the same application status.
4. Fee receipt.# |
How can I take re-appointment for Learner License Test? | Take re-appointment through visit https://sarathi.parivahan.gov.in/ >> Select State >> Click on "Appointments" >> Slot booking Learners' License Test.# |
Can I apply for Driving License after the Learner License has expired? | No. Apply for Driving License before your Learner License expires and complete the driving test.# |
What happens if I am absent/ failed on the day of the Learner License Test? | You have to pay Retest fee and book fresh appointment. For Retest payment visit https://sarathi.parivahan.gov.in/ >> Select State >> and Click on Fee Payments >> Fee Payments.For Re-appointment through visit https://sarathi.parivahan.gov.in/ >> Select State >> Click on "Appointments" >> Slot booking Learner's License Test.# |
I did not attend Learner License test on the scheduled date of appointment? | Re-schedule the appointment, subject to availability of slots.# |
How can I obtain a Permanent Driving Licence? | Steps to follow for New Driving License :-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "New Driving Licence" from "Driving Licence" menu
4. Enter your "Learning License Number" & "Date of Birth" to proceed further
5. Fill up application Form
6.Click on Next Button to proceed
7. Visit RTO on scheduled date with original documents & Fee Slip# |
I have withdrawn a class of vehicle but fees is still showing pending for this Class of Vehicles | You need to contact your Zonal Office/Transport Department, while carrying the original document(s) or you may approach helpdesk.# |
While applying the new Driver's License application system shows you have already generated application for New Driver's License. How should I check? | Steps to check License status:
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Select "Application Status" from menu# |
My learner's License details are not found when I want to apply for a Driver Licence | Verify your learner's number while entering if still find issue contact Zonal Office# |
What kind of vehicles are necessary to be taken for a driving test for issue of MCWG category of driving licence | Motor cycle with gear (e.g. Bike)# |
Can I Edit the Driving Licence application form after submission? | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
What should I do if I have submitted wrong information in my application? | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
I have a Driving license issued in one state but I need to apply for a licence for another category of vehicle in a different state, with my current proof of address | Permanent licence is issued from the same state your learner is issued.# |
How can I check my application status? | Steps to check License status:
1. Visit https://sarathi.parivahan.gov.in/sarathiservice/stateSelection.do
2. Select concerned state
3. Select "Application Status" from "Apply Online" menu# |
I have lost my learner's License, can I apply for permanent Driver's License with having Learner's License? | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
Can I apply for different RTO in place of learner's license issued from | Yes, you can apply, if your states is allowed for that otherwise Permanent licence is issued from the same RTO your learner license is issued.# |
I have multiple learning license, how to apply for permanent Driver's License? | You need to apply while your Learner's License is still valid.# |
How to apply for Diplomat Driving licence? | Yes, you can apply for Driving License in India.
Eligibility criteria :-
1) If you are a Diplomat: You can apply for Driving License directly.
2) If you are a Non-Diplomat: You have to apply for Learner's License, before proceeding for Driving License.# |
I am a foreigner, can I apply Driver's License on the basis of my country's Driver's License | Yes, you can apply for Driving License in India.
Eligibility criteria :-
1. If you are a Diplomat: You can apply for Driving License directly.
2. If you are a Non-Diplomat: You have to apply for Learner's License, before proceeding for Driving License.# |
Is it Medical certificate required for applicant to apply for New Driving License? | Medical Certificate (FORM 1A) is required for applicants having age equal to or above 40 years, in case of less than 40 you need to submit FORM 1.# |
After how many days of Learner's License issuance I am eligible to apply Driving License | Learner's Licence validity is for 6 months, and you can apply for New Driving Licence after 30 days.# |
How do I apply for the CAMP? | First you need to submit the application for new driving license & on behalf of generated application number you can submit the application for CAMP.
Steps to Learner's License for CAMP:-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Camp Registration" from "Others" menu
4.Click on Next Button to proceed
5. Visit CAMP on scheduled date with original documents & Fee Slip
Note: This Services is Applicable only in some states.# |
I have lost my application number, how to search it? | Steps follow for Find Application and Find Application Number :-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Find Application Number" from "Others" menu# |
Where do I get the pre-filled application forms | Steps follow to Print Application Form:-
1. Visit https://sarathi.parivahan.gov.in/sarathiservice/stateSelection.do
2. Select concerned state
3. Click on "Print Application Form" from "Download Forms" menu# |
Why should I print the form if application has filed online? | This is as per the state policy.# |
What type of test would be conducted at RTO? | To obtaining a driving license one needs to undergo a Motor Driving test (on vehicle)# |
I have got the certificate from Driving Training School, is my Learner's License test exempted? | Yes, it is. (This will come under the state jurisdiction)# |
Should I have to bring my own vehicle for driving skill test? | To obtaining a driving license one needs to undergo a Motor Driving test (on vehicle) but vehicle may not be required.# |
Can I go on two different dates to give driving test for different class of vehicle? | Yes, if you have booked appointment for two different dates, you may approach for it.
Note: This is as per state policy.# |
Can the Driving Licence be dispatched to the applicant’s address? | This is as per the state policy.# |
Status of my Application is shown as "Driver's License approved" but the licence is not yet received? | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
How do I know the dispatch status of my Driving Licence to my current address | Steps to check License status:
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Select "Application Status" from menu# |
What is the validity of the Driving License? | Private Driving license is valid for 20 years from the date of issue or till the holder attains 40 years of age, which comes earlier.
After the age of 40 the Driving licence will be issued for 10 years & then 5 years subsequently.
Validity for Non Transport Vehicles
(a) If the age of the applicant on the date of issue or renewal is less than 30 years, then the Non Transport Validity would be till the attainment of 40 years# |
What is the validity of endorsement to drive vehicles carrying hazardous goods? | Commercial Driving license is valid for 5 years from the date of issue. Hazardous Validities have been changed from 1 year to 3 years# |
I have passed in both the categories but driving license received only for single category | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
How Foreign Driver's License holder or defence personnel obtain Driver's License? | Applicants can visit https://sarathi.parivahan.gov.in/
1. Driving Licence
2. New Driving Licence. Where these options are available to apply Driver's License# |
What to do in case my Driving License details are not showing on SARATHI portal? | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
I have removed any particular service but fees is still showing that services | You need to contact your Zonal Office/Transport Department, while carrying the original document(s), or you may approach to the helpdesk.# |
Drivers License record data is not showing correctly/incomplete but in physical Drivers License it's correct | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
Latest record of Drivers License is not showing on SARATHI portal | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
I don't know in which RTO I have to apply for Renewal of Drivers License | You need to select the RTO in which your last transaction is completed or the nearest RTO.# |
I don't know in which RTO I have to apply for Duplicate Drivers License | You need to select the RTO in which your last transaction is completed# |
What will be the process of Drivers License renewal/Duplicate? | Steps follow to apply for RENEWAL of License :-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Services on Drivers License(Renewal/Duplicate/AEDL/Others)" from "Driving License" menu
4. Fill up application form
5. Click on "Next Button" to proceed
6. Visit RTO on scheduled date, with original documents & Fee Slip
Note :# |
Any specific Drivers License related service is not showing while applying on SARATHI | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
Can I add/remove any Drivers License related service after submission of application | Steps to follow to apply for service withdrawn:-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Services Withdrawn by an Applicant" License" from "Others" menu
4. Enter OTP
5. Submit your Request# |
My District/sub district/village name is not listed while applying Drivers License related services | You need to contact your Zonal Office/Transport Department, while carrying the original document(s), or you may approach to the helpdesk.# |
How to surrender any specific class of vehicle category? | Steps to follow to apply for Surrender of COV :-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Services on Drivers License (Renewal/Duplicate/AEDL/Others)" from "Driving License" menu
4. Fill up application form
5. Take appointment
6. Visit RTO on scheduled date with original documents.
Note : This Services is available in some states only.
For any additional service(e.g. Change of address, Duplicate etc.), you can select it from the services menu.# |
I have two Drivers Licenses with different class of vehicle how to club/renew/duplicate it? | Steps follow to apply for "Drivers License CLUB" :-
1.Visit https://sarathi.parivahan.gov.in/sarathiservice/stateSelection.do
2. Select concerned state
4. Click on "Drivers License CLUB" from "Apply Online" menu
5. Fill up application Form
6. Take appointment
7. Visit RTO on scheduled date original documents.
Note : This Service is Applicable only in some states.# |
Is NOC required to renew my Drivers License in other state | As per rule NOC is not required for Driving License# |
I have Drivers License of state A and now I have moved to state B how can I apply for duplicate license in other state? | A permanent Drivers License is valid throughout India. However, you can visit the local RTO for more information# |
How to apply for addition of class of vehicle, I have a valid learner's License | Steps to follow for Additional Endorsement in License :-
1. Visit https://sarathi.parivahan.gov.in/
2. Proceed for License related services
3. Select concerned state
4. Click on "Services on Drivers License( Renewal/Duplicate/Additional Endorsement of Driving Licence/Others)" from "Driving License" menu
5. Click "continue"
6. Enter "Drivers License number" and "Date of birth" click "Get Drivers License Details"
7. Fill up Application Form
8. Take appointment# |
How to apply if NT validity is expired recently but Transport validity is expired more than one year before, now I don't want to renew transport validity | Steps follow to apply for RENEWAL of License :-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Services on Drivers License (Renewal/Duplicate/AEDL/Others)" from "Driving License" menu
4. Fill up application form
5. Click on "Next Button" to proceed
6. Visit RTO on scheduled date, with original documents & Fee Slip
Note :# |
What is Drivers License backlog manual data entry, how it can be done online? | Drivers License backlog manual data entry is meant for which Drivers Licenses data are not digitized. Some states are allowing it at public end, otherwise you need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
I have mistakenly entered wrong particulars while Drivers License backlog data entry, how to correct it now. | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
How to renew the Drivers License which belongs to non-SARATHI enabled state and Drivers License details not showing on SARATHI portal. | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
Can I apply for renewal/duplicate/AEDL/IDP simultaneously. | Steps follow to apply for RENEWAL of License:-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Services on Drivers License(Renewal/Duplicate/AEDL/Others)" from "Driving License" menu
4. Fill up application form
5. Click on "Next Button" to proceed
6. Visit RTO on scheduled date, with original documents & Fee Slip
Note :# |
How to apply International Driving Permit for those country where visa is on arrival but at SARATHI it's mandatory to fill visa details. | Visa details are mandatory to issue IDP.# |
Can I get International Driving Permit for Heavy Transport Vehicle. | International Driving Permit is having category based on the weight criteria.# |
What will be the issue date of my Drivers License, initial issue date or last endorsement date? | License issue date is mentioned along with Class Of Vehicles & last endorsement date is the date on which you have did your last transaction e.g. Last date of renewal or duplicate or change of address transaction.# |
How do I update/modify my mobile number on Driving License? | Steps follow for Mobile number update in License :-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Mobile Number Update" from "Others" menu# |
How do I update/modify my email ID on Driving License? | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
How to know application number of any applied service if it has been lost? | Steps follow for Find Application Number :-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Find Application Number" from "Others" menu# |
How to know application status? | Steps to check License status:
1. Visit https://sarathi.parivahan.gov.in/sarathiservice/stateSelection.do
2. Select concerned state
3. Select "Application Status" from "Apply Online" menu# |
I don't have my Drivers License number how do I know my Drivers License number? | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
My Drivers License is expired more than one year before while applying for renewal system is asking for Learner's License? | It is as per the state policy.# |
My Drivers License is expired more than one year before while applying for renewal system is asking for renewal with Drivers License test | To Renewal license after one year expire one needs to undergo a Driving test, as per state policy.# |
My Transport validity has expired more than one year before and Non-Transport validity is still valid now I don't want to renew Transport Validity, What will be the process for it? | Steps follow to apply for RENEWAL-Retest of License :-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Services on Drivers License(Renewal/Duplicate/AEDL/Others)" from "Driving License" menu
4. Click "continue"
5. Enter "Drivers License number" and "Date of birth" click "Get Drivers License Details"
6. Fill up Application Form
7. Take appointment
Note :
In case Drivers License is expired for more than 1 years, you need to undergo Driving test.# |
I have a valid Drivers License with me but at SARATHI it's showing expired what to do? | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
While applying services on Drivers License, message is showing "Suspicious data found" what to do | Verify address fields while entry there should be no special characters in field# |
How to apply Public Service Vehicle badge? | Steps to follow to apply for Public Service Vehicle Badge:-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Services on Drivers License(Renewal/Duplicate/AEDL/Others)" from "Driving License" menu
4. Fill up application form
5. Take appointment
6. Visit RTO on scheduled date with original documents.
Note : This Services is available in some states only.# |
For which class of vehicle I can apply Public Service Vehicle badge | You can apply for LMV (Light Motor Vehicle) & TRANSPORT.# |
I want to surrender Public Service Vehicle badge but not the linked class of vehicle | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
What will be the validity of Public Service Vehicle badge? | commercial Driving license is valid for 5 years from the date of issue.
(Public Service Vehicle Badge validity is as per the state policy.)# |
How do I get refund of cancelled application number? | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
My driving License details are not shown in the National Register. How can I authenticate my driving License details for use in a foreign country? | Driving License details are updated from State Register to the NR Portal. Please consult the concerned State Transport Department, if the details are missing in the NR Portal.# |
When should I apply for Renewal of Driving License? | As per the latest amendment of CMV Act, renewal of a driving License could be done within one year prior to or after the expiry of the Driving License.# |
How to add a different class of vehicle to the existing Driving License? | Applicants can apply for adding a new class of vehicle to the Driving License ONLINE by following the link Log on https://sarathi.parivahan.gov.in >> Select State >> Apply Online>> Services on Driving License, provided on the website for the selected state. A valid Learner License is a prerequisite for this service.# |
How to get the address changed in the Driving License? | Applicants can apply ONLINE for change of address in Driving License.
Visit https://sarathi.parivahan.gov.in >> Select State >>Driving License>>Services on Driving License, provided on the website.
Enter the Driving License Number and Date of Birth and click on Get Drivers License Details button. Then select Change of Address from the list of services provided.# |
Driving License is approved but not delivered. | You are requested to contact the concerned RTO/Department to get the Driving License dispatch tracking number. Using the number you can track the status of the License.# |
Driving License data is not updated in digilocker.gov.in | Driving License details are needed to be migrated from RTO to Sarathi portal by your concerned RTO. If the Driving License details are not found in Digilocker, please consult your RTO/Department# |
Can I change the RTO after generation of the application? | Application generated against any RTO can be changed before the payment of Fees. You are requested to contact the concerned RTO for further information in this regard.# |
I am unable to print the Learner License. | Please follow the process below to print Learner License. https://sarathi.parivahan.gov.in >> Select State >> Learner License >> Print Learner License(Form3) >> Enter Application No & Date of Birth# |
What is the process for Cancellation of Application? | Please follow the below process to cancel the application. https://sarathi.parivahan.gov.in >> Select State >> Others >> Cancel Application.# |
What is the procedure for the following services? | Please follow the process below to apply for services on Driving License: https://sarathi.parivahan.gov.in >> Select State >> Driving License >> Services on Drivers License >> Continue Instructions >> Enter Drivers License Number & DOB >> Submit.# |
What is the procedure for payment of fees? | Steps to Pay Online, Additional, Retest Payment or Verify Pay Status:-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Fee Payments"
4. Click on "Fee Payments" menu and Select Service# |
How to reprint fee receipt? | Steps to print your Payment Slip :-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Fee Payments" from the "Fee Payments" menu# |
Option of online fees payment is not available for Learner License | Might be your state is not accepting the online fees, You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
How can I make payment if payment access is denied? | Steps to Pay Online:-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Fee Payments" from the "Fee Payments" menu
4. Click on "EPayment" menu and Select Service# |
Amount deducted but fee payment is showing pending in application status | Steps to Verify Pay Status :-
1.Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Fee Payments" from the "Fee Payments" menu
4. Click on "EPayment" menu and Select Service# |
Amount deducted but fee payment is showing failed in application status | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
System is not allowing me to submit the fee, message come please try after 15 minutes | Steps to Verify Pay Status :-
1.Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Fee Payments" from the "Fee Payments" menu
4. Click on "EPayment" menu and Select Service
Note: Retry payment after few minutes# |
Amount not deducted but transaction is at verifying with bank from more than 3 days | You need to contact your Bank branch , while carrying the document(s)# |
Transaction is pending from more than 3 days. How to clear the transaction? | Steps to Verify Pay Status:-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Fee Payments” from the "Fee Payments" menu
4. Click on "EPayment" menu and Select Service# |
Fee payment successfully done and fee receipt printed but in application status it's still showing pending. | You need to contact your Zonal Office/Transport Department, while carrying the original document(s) or contact helpdesk.# |
If payment is made twice then how to get one payment back? | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
Can I cancel my application and get refund of fee? | No, the cancel application Fee is not refunded# |
How to get refund if service unavailed or rejected by RTO? | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
Why does SARATHI do not refund the fee automatically in bank account? | You need to contact your Zonal Office/Transport Department, while carrying the original document(s)# |
What should I do if I failed the Learner License Test? | Steps to Pay Retest Payment :-
1 Visit https://sarathi.parivahan.gov.in/
2 Select concerned state
3 Click on "Fee Payments"
4 Click on "EPayment" menu and Select Service# |
How to reprint fee receipt? | Steps to print your Payment Slip :-
1. Visit https://sarathi.parivahan.gov.in/
2. Select concerned state
3. Click on "Fee Payments" from the "Fee Payments" menu
4. Click on "Print Receipt" from "EPayment" menu# |
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