README.md

metadata

language:
  - en
license: other
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dataset_info:
  features:
    - name: symbol
      dtype: string
    - name: datetime
      dtype: string
    - name: company
      dtype: string
    - name: bloomberg_share_id
      dtype: string
    - name: culpability_score
      dtype: float64
    - name: complaint_score
      dtype: float64
    - name: grievance_score
      dtype: float64
    - name: total_risk_rating
      dtype: float64
    - name: product
      dtype: string
    - name: sub_product
      dtype: string
    - name: issue
      dtype: string
    - name: sub_issue
      dtype: string
    - name: consumer_complaint_narrative
      dtype: string
    - name: company_public_response
      dtype: string
    - name: state
      dtype: string
    - name: zip_code
      dtype: string
    - name: tags
      dtype: string
    - name: consumer_consent_provided
      dtype: string
    - name: submitted_via
      dtype: string
    - name: date_sent_to_company
      dtype: string
    - name: company_response_to_consumer
      dtype: string
    - name: timely_response
      dtype: string
    - name: consumer_disputed
      dtype: string
    - name: selected_name
      dtype: string
    - name: similarity
      dtype: float64

Dataset Information

Weekly consumer financial complaints mapped to listed company symbols, sourced from SOV.AI. Each record captures complaint characteristics, company responses, and derived risk scores.

• Coverage: Financial institutions with mapped ticker symbols
• Update cadence: Weekly refresh of new complaints and updates
• Metrics: Culpability, complaint, grievance, and total risk scores plus metadata on complaint resolution

Data Source

CFPB complaints feed.